酒店饭店英语用语(汉语发音)
饭店英语
饭店英语.txt 饭店英语交流用语欢迎、问候用语1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。
2、How do you do? 您好！（初次见面）Glad to meet you. 很高兴见到您。
3、How are you? 您好吗？Fine, thanks. And you? 很好，谢谢。
您好吗？4、Welcome to our hotel (restaurant, shop). 欢迎到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel. 愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。
（客人刚入店时）I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。
（客人离店时）7、Have a good time! 祝您过得愉快！8、***hotel, front desk. Can I help you? ***饭店，前厅。
您找谁？9、Sorry, I've dialed the wrong number. 对不起，我拨错号了。
10、May I speak to your general manager? 能和你们总经理说话吗？Speaking. 我就是。
11、Sorry, he is not in at the moment. 对不起，他现在不在。
Would you like to leave a message? 您要留口信吗？12、Pardon. 对不起，请再说一遍，好吗？I beg your pardon. 第1 页饭店英语.txt 对不起，请再说一遍，好吗？13、Congratulations! 祝贺您！14、Happy birthday! 生日快乐！15、Happy new year! 新年快乐！16、Merry Christmas! 圣诞快乐！17、Have a nice holiday! 假日快郑?/P> 18、Wish you every success! 祝您成功！答谢和答应语: 19、Thank you (very much). 谢谢您（非常感谢）。
酒店常用外语
酒店常用外语1)Good morning(afternoon,evening),sir(madam).早上好〔下午、晚上好〕，好，先生〔夫人〕2)How do you do (--howdoyoudo )您好！3)Hello(orhi)!您好！4)How is every thing(withyou)〔您的〕一切都好吗？5)How are you getting on(or along) these days 这几天过得怎么样？6)How are you (-Fine,thankyou.andyou )您的身体好吗？7)Glad(nice) to see you.见到您很兴奋。
8)Welcome to our hotel.欢迎到我们的酒店来！9)Its nice to meet you again,Mr.Johnson.再次见到您太好了，约翰逊先生。
10)Good–bye.(orbye-bye)再见！11)Good night.晚安〔晚间告辞用〕12)Have a good rest.祝您休息好！13)See you later(tomorrow).以后〔明天〕见！14)Hope to see you again soon.盼望不久再见到您！15)Have a good time.祝您过得开心！16)We wish you a pleasant stay in our hotel.愿您在我们饭店过得开心！17)Please dont leave anything be hind.请不要遗忘你的'东西。
18)Mind (or watch) your step!请走好！19)We wish you a pleasant journey.祝您旅途开心！20)Have a nice trip!一路平安！21)All the best!万事如意！22)Take care!多保重！23)Good luck!祝您好运！24)Thank you(very much).感谢您〔特别感谢〕。
酒店饭店英语用语(汉语发音)
米特
由。
发音：好啊有？ Fine, Thanks. And you ? 很好，谢谢。您好吗？
发音：烦，三克斯。 安得有？ 4、 Welcome to our restaurant . 欢迎到我们餐厅来。
发音：歪偶卡木 土 啊我 瑞思特让特。 5、 Wish you a most pleasant stay in our restaurant. 愿您在我们餐厅过得愉快。
初始见面 1、 Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人） 。
发音：古的毛宁（啊付德奴恩，一 2、 Glad to meet you . 很高兴见到您。
V 宁），色（麦德木）
发音：哥来的 土 3、 How are you? 您好吗？
发音：沃特 伍德 有 来克 土 还无 ，考费 噢 8、 Would you like to have any wine with you dinner? 您用餐时要喝点酒吗？
体？
发音：伍德 有 来克 土 还无 爱内 问 威思 有 嘚呢？ 9、 Service hours are: （餐厅）供应时间是：
不瑞英
欸特
土 有 瑞德
额威。
请坐，给您菜单，先生。
发音：赛德 当，坡李斯，嘿额 6、 May I take your order, sir? 您要点菜吗？
欸思 色 买牛。
发音：没 爱 太克 要 偶德？ 7、 What would you like to have, coffee or tea? 您要喝咖啡还是茶？
有？
发音：甲斯特 额 某门特，坡李斯？
提醒用语：
21 、 Mind your step. 请走好。
酒店餐厅英语基本用语
酒店餐厅英语基本用语1.酒店餐厅英语基本用语1) Good morning (afternoon, evening),sir (madam).早上好(下午、晚上好)，先生(夫人)2) How do you do? (-- how do you do ?)您好！3) Hello (or hi )!您好！4) How is everything (with you )?(您的)一切都好吗？5) How are you getting on ( or along ) these days?这几天过得怎么样？6) How are you ? (- Fine, thank you. And you?)您的身体好吗？7) Glad (nice) to see you. 见到您很高兴。
8) Welcome to our hotel. 欢迎到我们的酒店来！9) It’s nice to meet you again, Mr. Johnson. 再次见到您太好了，约翰逊先生。
10) Good –bye.(or bye-bye)再见！2.酒店餐厅英语基本用语1,我们有葡萄酒,白酒,啤酒和各式软饮料. We have got port, white wine beer and different kinds of soft beverages.2,请问您想喝点什么? What would you like to drink, please?3,请问需要加冰块吗? Do you need any ice-blocks, please?4,请问需要冷饮还是热饮. Would you like to have a cold-drinks or hot drinks?5,请用茶. Have a cup of tea, please!6,请用纸巾. Have a piece of napkin, please!7,我们的早餐有中式、西式和本地特色，你喜欢哪一种?For breakfast, We provide Chinese ,Western and local style ,Which do you like?8,祝您午餐(晚餐)愉快! Please enjoy your lunch (dinner)!9,打拢了,请问现在可以上菜吗? I’m sorry to disturb you. Shall I bring in your food10,对不起,我能把这个盘子撤走吗? I’m sorry, Can I take this plate away?3.酒店餐厅英语基本用语May I have your arrival and departure dates, please? 请问您的抵达和离店日期？How many nights will you be staying with us, please? 请问您要住几天？What type of room would you prefer?请问您要哪种房型？We have a standard twin room for RMB 850 per night, or a deluxe twin at the special rate of RMB1000 per night.我们有标准双人对床间，每间每天850元。
酒店日常英语用语
欢迎问候语：Good morning(afternoon/evening),sir/madam早上好，先生、夫人How do you do ?您好！（初次见面）Glad(nice) to meet you? 很高兴见到您。
How are you?您好吗？Fine，thanksandyou很好，谢谢，您呢？Welcome to our hotel .欢迎到我们酒店。
Wish you a most pleasant stay in our hotel愿您在我们酒店过得愉快。
I hope you will enjoy your stay with us.希望。
（刚入店时）I hope you are enjoying your stay with us.住店期间I hope you have enjoyed your stay with us.离店时Have a good time.祝您过得愉快电话用语：New century hotel,front desk ,may I help you?新时空华程酒店，前台，我能够帮您吗？Sorry,I’ve dialed the wrong numer.对不起，我拨错号了。
May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是Sorry,he is out at the moment .wound you like to leave a message?对不起，他现在不在，您要留口信吗？祝贺语Congratulation 祝贺您Happy birthdayHappy new yearMerry christmasHave a nice holiday 节日快乐Wish you every success祝您成功答谢和应答语Thank you(very much)谢谢您Thank you for your advice (information ,help) 感谢您的忠告（信息，帮助）It’s very kind of you 谢谢，您真客气You are welcome 不用谢It’s my pleasure非常乐意为您效劳I am at your service乐意为您效劳Thank you for staying in our hotel感谢您下榻我们酒店道歉语I’m sorry很抱歉Sorry to have kept you waiting对不起让您久等了Sorry to interrupt you 对不起打扰您了I apologize for this我为此抱歉That’sall right没关系Let’s forget it算了吧征询语Can(may)I help you?yes please我能帮您什么吗？好的What can I do for you?我能帮您什么吗？Is there anything I can do for you 有什么能问您效劳的？Just a moment please 请稍等一下May I use your phone?我能借用一下您的电话吗？Yes,of course当然可以指路用语Go upstairs/downstairs.上楼、下楼It’s on the second floor在二楼Excuse me.where is the washroom.(restroom,,elevator)?对不起，请问洗手间（电梯）在哪儿？Turn left/right往左，往右It’s in the lobby near the main entrance在大厅靠近大门It’s in the lobby near the main entranceIt’s in the basement at the end of the corridor在地下室走廊尽头提醒用语Mind(watch)your step 请走好Please be careful请当心Please don’t leave anything behind请别遗忘您的东西Don’t worry别担心Take it easy放心好了Please don’t smoke here请不要在这里吸烟告别语Goolbye再见Gool night晚安See you tomorrow 明天见Goodbye and thank you for coming再见，谢谢您的光临Goodbye and hope to see you again再见，希望再见到您Have a nice trip 一路平安Wish you a pleasant journey!good luck!祝您旅途愉快，祝您好运！指路It’s located on shao saw road 它位于韶山路It’s not far from here离这儿不远It’s just near(next to\opposite\behind)the post office正好在邮局附近（隔壁，对面，后面）It’s beside(in front of,across,on he other side of north of )the square 在广场旁边（前面，穿过，另一边，北面）You will have to takea bus (a trolleybus,a taxi)您必须乘公共汽车。
国外餐厅服务员常用语及翻译
国外餐厅服务员常用语及翻译在国外用餐是一个很普遍的经历，而与服务员的交流，则是其中至关重要的环节。
无论是在酒店、餐厅还是咖啡厅，与服务员的互动往往影响到整个用餐体验。
本文将介绍一些在国外餐厅中服务员常用的语句及其中文翻译，希望能帮助你更好地理解和应对不同情况下的服务场景。
欢迎与接待（Welcome and Greeting）•Welcome to our restaurant. - 欢迎光临我们的餐厅。
•Good evening, may I show you to your table? - 晚上好，我可以带您去您的座位吗？•Would you like to see a menu?- 您想看看菜单吗？点餐与菜单（Ordering and Menus）•What would you like to order? - 您想点什么菜？•Do you have any dietary restrictions? - 你有任何饮食限制吗？•Can I get you something to drink first? - 我可以先给您倒点饮料吗？服务和服务质量（Service and Quality）•Is everything alright with your meal? - 您的饭菜一切都好吗？•Would you like anything else? - 您还需要其他什么吗？•I hope you’ve enjoyed your meal. - 希望您享受了您的饭菜。
结账与付款（Billing and Payment）•Here is your bill. - 这是您的账单。
•Would you like to pay by cash or card? - 您想用现金还是刷卡支付？•Thank you and have a great day! - 谢谢您，祝您有美好的一天！道别（Farewell）•Thank you for dining with us. - 感谢您光临。
酒店英语
32) I’m sorry about this. 33) I apologize for this.
34) That’s all right . 35) Let’s forget it .
对此表示歉意 我为此道歉。
没关系。 算了吧。
征询语：
36) Can(May ) I help you ? 能帮您什么吗？ Yes ,please . 37) What can I do for you ? 能为您干点什么吗？ 当然可以。
Do you want some tea? Could you like some tea? 您要喝茶吗？ 请问您想喝茶吗？ Over here, please. Could you come this way please? 这边请。 请您往这边走好吗？ * 不要说OK, Sure, Yeah等等，而要说Certainly, Sir. * Hey, uh-huh, Hang on 等等，也不适合在酒 店中使用。 * 别说“I don’t know.”回答“不知道”是非 常不礼貌的说法。
可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后 请有能力处理的人前来协助。* 对男性客人， 尊称为Sir; 面对女性客人时尊称为Ms. 在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可 以直接使用Excuse me，但是不可以直接称 呼boy或girl. * 正视对方的眼睛，以显示出你的信心和诚 意。但必须注意，注视对方的眼睛，并不 是无理地盯着对方看。
酒店英语 饭店英语交流大全 Have you a reservation
酒店英语饭店英语交流大全 Have you a reservation 1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。
2、How do you do?您好！（初次见面）Glad to meet you .很快乐见到您。
3、How are you?您好吗？Fine, Thanks. And you ?很好，谢谢。
您好吗？4、Wele to our hotel (restaurant , shop).欢送到我们宾馆（餐厅、商店）来。
5、Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。
6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。
（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。
（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希望您在我们宾馆过得愉快。
（客人离店时）7、Have a good time!祝您过得愉快！8、**hotel , front desk. Can I help you?**饭店，前厅。
您找谁？9、Sorry, I#39;ve dialed the wrong number. 对不起，我拨错号了。
10、May I speak to your general manager? 能和你们总经理说话吗？Speaking.我就是。
11、Sorry, he is not in at the moment.对不起，他现在不在。
Would you like to leave a message?您要留口信吗？12、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快乐！18、Wish you every suess!祝您成功！19、Thank you (very much).谢谢您（非常感谢）。
酒店日常英语口语
酒店日常英语口语：礼宾部日常用语1．May I take you luggage?我能帮您提行李吗？2．Please give me your room key.请把您的房卡给我.3．Have a nice day!祝您在此度过愉快的一天！4．Do you need to store your baggage?您需要寄存您的行李吗？5．What is your room number?您的房号是几号？6．Do you need taxi?请问您需要出租车吗？7．This way please!这边请！8．Here is your handbag tag!这是您的行李寄存卡。
9．Excuse me , Sir, this is the bellboy ,I am sorry to trouble you , we have a message/Fax /parcel for you,.can I bring it to your room now?对不起先生，我是行李生，很抱歉打扰您了，这里有您的一个留言/传真/包裹给您，现在我方便送到您房间吗？10．What is your friend’s name?您的朋友叫什么名字？11．What month is it?现在是几月？12．What can I do for you, please?你需要什么？13．What time are you coming back?您打算什么时候回来？14．Would you please tell my friend I am here?请您告诉我朋友，我在这里，好吗？15．Would you mind mailing this letter for me?您能替我寄这封信吗？16．Will you do me a favor?帮我个忙好吗？17．Can you tell me where is HEALTH CLUB/ OPERA HOUSE?你能告诉我健身房/演艺馆在哪里吗？18．What day is it today?今天是星期几？19．What is the date today?今天是几号？20．What would you like to eat?您喜欢吃点什么食物？21．What is your address?您要到的具体地址是什么？22．How far is it to the Shen zhen/Guang zhou?到深圳或广州有多远？23．I’d like to see your manager, please. 我想见你们经理。
星级酒店常用英语大全
星级酒店常用英语大全星级酒店常用英语大全：1. 门童：Good evening, Sir. Welcome to the Wangfujing Hotel. 晚上好，先生。
欢迎来到王府井饭店。
2. 客人：Good evening. I have a reservation for tonight's conference dinner. 晚上好。
我已经预定了今晚的会议晚宴。
3. 门童：I'm sorry, but could you please spell your name for me? 请您拼一下您的名字吗？4. 客人：Sure, it's Wang Fei. W-A-N-G, Fei is the common last name in China. 当然，我叫王飞。
W-A-N-G，Fei 是中国人的常见姓。
5. 门童：Thank you, Mr. Wang. We have your reservation. You are in room 501 on the fifth floor. The elevators are to your right. 谢谢您，王先生。
我们已为您保留了房间。
您住在五楼的501房间。
电梯在您的右边。
6. 客人：Thank you. Could you tell me how to get to the conference room from here? 谢谢。
您能告诉我从这儿怎么去会议室吗？7. 门童：Certainly, Mr. Wang. It's on the second floor. You can take the elevator or the stairs. It's just a short walk from here. 当然可以，王先生。
会议室在二楼。
您可以从这里乘电梯或走楼梯。
离这儿很近。
(餐饮管理)宾馆饭店英语句
宾馆饭店英语100句Greetings (打招呼)1、Good morning ,sir(madam)早上好,先生(小姐)2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们.3、Good evening ,miss Price晚上好,普莱丝小姐.4、How are you today ,Mr Brown ?你今天好吗?布朗先生.5、I’m quite well ,thank you.我很好,谢谢你.6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐)7、Nice to meet you ,sir.见到你真高兴,先生.Titles(称呼)8、Are you Mrs.Best?你是贝丝特夫人吗?9、You must be professor Ford.你一定是福特教授.10、May I know your name,sir(madam)?我可以知道你的名字吗?先生(小姐).11、Here’s a letter for you ,Dr white.怀特医生,这儿有你的一封信.12、you’re wanted on the phone,Captain Smith. 史密斯船长,有你的电话.13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐.14、May I be of service to you,Mr Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?我能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ?请坐,小姐,Offering Help 主动提出帮助17、May I help you ?18、Can I help you?我能帮你吗?19、What can I do for you ?我能为你作什么?20、May I take your ba for you?我可以为你拿你的手提包吗？21、May I help you with your suitcase?我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much.非常感谢24、Thanks for the trouble .麻烦你了25、It’svry kind of you?你真是太好了26、No,thanks.不用了，谢谢！Answers to Thanks对感谢语的应答27、You’re welcome.欢迎你28、Not at all.不用谢29、That’s all right.没关系30、Don’t mention it.别提了31、It’s my plcasurc.这是我的荣幸Expressing welcome 表示欢迎32、Welcome ,sir(madam).欢迎光临，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光临我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have you here.我们很高兴你来到之儿36、I’m always at your service ,sir (madam). 随时为你效劳,先生(小姐).Apologies 表示道歉37、I’m sorry,sir (madam).对不起,先生(小姐).38、I’m very sorry.非常抱歉.39、I’m sorry to trouble you.对不起打扰你了.40、I’m sorry to have taken so much of your time. 对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupeing you.原谅我打挠你了.43、I hope you’ll forgive me.我希望你能原谅我.Answers to Apology(对道歉语的应答)44、It doesn’t mater.没关系.45、It’s nothing.没什么.46、Never mind.别放在心上.47、That’s nothing.没什么.48、Don’t bother about that.别再想它.49、Don’t worry about it.别担心.50、Don’t apologize, It was my fault. 别道歉,这是我的错.Good wishes(良好祝愿)51、Have a good time!祝你们玩得愉快!52、Have a nice evening!祝你晚上愉快.53、Happy Birthday!生日快乐.54、Merry Christmas!圣诞快乐.55、May you succeed祝你成功Parting(分手再见)56、Good－bye and good luck.再见,祝你好运.57、Hope you’ll have a nice trip.希望你旅途愉快.58、Wish you a pleasant journey .祝你旅途愉快.59、Happy landing.祝你安全抵达.60、Bon voyage.一帆风顺.61、Hope to see you again.希望再次见到你.62、Good night.晚安.63、See you Tomorrow.明天见.Self－Introduction (自我介绍)64、I’m henry ,I’m from Golden Lake Hotel, I’m here to meet you .我叫享利,来自金湖酒店,我是来接您的.65、My name is Irene ,I’m the housekeeping Department waiter.我的名字是艾琳,我是管家部服务员.66、I’m the receptionist here ,welcome to our hotel. 我是这儿的接待员,欢迎来到我们酒店.67、Reservations ,May I help you ?预订部,我能帮你吗?68、Room service ,May I come in ?送餐服务,我可以进来吗?69、This is Henry Adams speaking.我是享利.亚当斯.Affirmative Responses (肯定回答)70、Surely.当然可以.71、Certainly ,sir (madam).当然可以,先生(小姐).72、Yes,sir,(madam).是的,先生(小姐).73、That’s true ,sir (madam).是这样的,先生(小姐).74、Very well.非常好.Negative Responses(否定回答)75、No ,sir (madam).不,先生(小姐).76、I don’t think so.我不这样认为.77、Of course not.当然不.78、I’m afraid that’s not a good idea. 恐怕,那个主意不好.Useful Questions 常用问句79、What do you prefer ,tea or coffee? 你喜欢什么?茶还是咖啡.80、Woulld your please sign here ?请在这儿签名好吗?81、A table for two?两人的一张台吗?82 、How long do you plan to stay ?你计划住多久.83、Could you please spell your name ? 请拼一下你的名字吗?84、What kind of room would you like ? 你要哪类房间?85、May I see your passport ?我可以看你的护照吗?86、May I have your tetephone number ? 我可以知道你的电话号码吗?87、What’s the trouble, sir?你怎么啦?先生.88、Shall I call a doctor for you ?我为你叫一个医生吗?89、Dir you eyoy the play?你喜欢这个节目吗?90、Do you like this song?你喜欢这首歌吗?Useful Expressions 惯用表达语91、Enjoy you breakfast ,sir ?请享用你的早餐,先生.92、Here is the menu.给你菜谱.93、The service guide is on the desk.服务指南在桌面上.94、The swimmcing pool is over there .游泳池在那边.95、Go ahead ,please.请接着讲.96、The line is busy .线路正忙.97、You look grest .你看上去真棒.98、Please consult the song list .请翻阅点歌单.99、It’s a very touching story.这是一个非常感人的故事.100、Without music,the world would be dull. 如果没有音乐,这世界将会变得很沉闷.Checking Out 结帐Key Sentences（重点句子）185．I''d like to pay my bill now．我想现在结账。
酒店常用英语口语80句
酒店常用英语口语80句1、Good morning ，sir（madam）早上好，先生（小姐）2、Good afternoon ，ladies and gentlemen下午好，女士们，先生们。
3、Good evening ，miss Price晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ？你今天好吗？布朗先生。
5、I‘m quite well ，thank you.我很好，谢谢你。
6、Hs good to see you again ，sir（madam）再次见到你真高兴，先生（小姐）7、Nice to meet you ，sir.见到你真高兴，先生。
Titles（称呼）8、Are you Mrs.Best？你是贝丝特夫人吗？9、You must be professor Ford.你一定是福特教授。
10、May I know your name，sir（madam）？我可以知道你的名字吗？先生（小姐）。
11、Here‘s a letter for you ，Dr white.怀特医生，这儿有你的一封信。
12、you‘re wanted on the phone，Captain Smith. 史密斯船长，有你的电话。
13、Welcome to our hotel，miss Henry.欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ？我能为你服务吗？贝克先生？15、Can I help you，Ms Blake？我能帮你吗？布雷克小姐？16、Would you take the seat ，young lady ？请坐，小姐，Offering Help 主动提出帮助17、May I help you ？18、Can I help you？我能帮你吗？19、What can I do for you ？我能为你作什么？20、May I take your ba for you？我可以为你拿你的手提包吗？21、May I help you with your suitcase？我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ？你需要我为你叫一辆出租车吗？23、Thank you very much.非常感谢24、Thanks for the trouble 。
饭店职业英语之餐饮初级英语对话及常用单词(汉英对照)
餐饮部常用英语对话及常用单词情景一：Receiving the Guests 招呼客人A:Good evening .Welcome to *** Hotel .Do you have a reservation?晚上好。
欢迎光临***酒店。
您有预订吗？B:Yes,we have a booking for 6 o’clock.是的，我们预订了6点的。
A:May I take your name， please?请问您叫什么名字？B:Yes,It’s Mr Wilson.威尔逊先生。
A:Just a minute. Here it is a party for six?请等一分钟。
是一共6人吗？B:Yes,that’s correct.是的没错A:Would you like a smoking or non-smoking table?您想要吸烟餐桌还是非吸烟餐桌？B:Non-smoking, please .Do you have a table by the window?非吸烟餐桌。
您有靠窗户的餐桌吗？A:Yes, that's no problem.有的，没问题B:Great.好的A: Would you like to leave your coats in the cloakroom?请把你们的外套放在衣帽间好吗？B:Okay, here you are.好的，给你。
A:Thank you. I hope you will enjoy your meal.谢谢，我希望你们用餐愉快。
情景二：Taking orders 点菜A:Hi, my name is Carol and I will be your waitress for this evening .This is your menu.您好，我叫卡罗，今晚我是你们的服务员。
这是你的菜单。
B:Thank you.谢谢你A:Let me tell you about today's specials. We have fried chicken with boiled potatoes and the soup of the day is vegetable soup. Are you ready to order or do you want me to come back?让我给你们介绍一下今天的特色菜。
酒店常用英语汇总餐饮部
餐饮部常用英语 1.E n g l i s h o f C h i n e s e R e s t a u r a n t 中餐1.How many; please 请问几位2;This way ; please .这边请.3;A waiter /waitress will come soon to take your order .服务员很快会来为您写. 24;It looks good ;smells good and tastes good .这道菜色;香;味俱全. 5;Why not try the……. 要不要试试………呢 6;Which brand of milk / beer/ cigarettes/wine/…would you prefer 你喜欢什么牌子的牛奶/啤酒 7;It may take about 15 minutes 可能需要 15 分钟.8;It's crisp/tasty/tender/clear/strong/spicy/aromatic 它很酥脆/可口/鲜嫩/清淡/浓烈/辣/香味扑鼻.9;Here is for your order; please enjoy it.这是您点的菜;请慢慢享用. 10;Here is your bill.这是您的帐单.西餐: English of Western Restaurant西餐: 1;Welcome to our restaurant.欢迎光临本餐厅.2; Do you have a meal voucher / breakfast voucher 您有早餐券吗3;Would you like coffee or tea 您想要咖啡还是茶4;This way please. Would you like sitting by the window 这边请;您想坐在窗边吗5;May I take this plate away 我可以收掉这个盘子吗6;What kind of egg style would you like 请问您的鸡蛋需要什么样的形式7.We have pan-fried egg; scramble egg; boiled egg; poached egg.我们有煎蛋;炒蛋;煮蛋;荷包蛋.8.Would you like one side or two sides 您是要单面还是双面煎蛋9;How would you like the steak rare; medium; or well done 您喜欢几成熟的牛排;是生的;5 分熟; 还是全熟10;What kind of sauce would you like 您需要配什么汁11;Would you like one glass of red wine with your steak 您的牛排需要配杯红酒吗12;Would you like a vegetable salad or a fruit salad 你要蔬菜沙拉还是水果沙拉13;Here is for your order; please enjoy it.这是您点菜;请慢慢享用.14;We've got a choice of….我们今天可供选择的有…….. 15;How about some refreshments 来点点心怎么样16;I would recommend some….我推荐一些…..17;It may take about 15 minutes 可能需要 15 分钟.18;The food is best eaten while hot. Please enjoy your meal.这道菜最好趁热吃;请慢用.19;Would you like to put that on your hotel bill 您准备把费用记到您的饭店总帐上吗20;Here is your bill.这是您的帐单.21;I'm going to kitchen to tell the chef to hurry right away.我马上去催们快一点.其他 1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间. 2.What's the price difference 两种房间的价格有什么不同 3.A double room with a front view is 140 dollars per night;one with a rear view is15dollars Per night.一间双人房朝阳面的每晚 140 美元;背阴面的每晚 115 美元.4.I think I'll take the one with a front view then.我想我还是要阳面的吧.5.How long will you be staying 您打算住多久6.We'll be leaving Sunday morning.我们将在星期天上午离开.7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您.8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October10.我想订一个带洗澡间的单人房间;10 月 4 日下午到 10 月 10 日上午用. 9.We do have a single room available for those dates.我们确实有一个单间;在这段时间可以用. 10. What is the rate; please 请问房费多少 11.The current rate is$ 50 per night.现行房费是 50 美元一天.12. What services come with that 这个价格包括哪些服务项目呢13.That sounds not bad at all. I'll take it.听起来还不错.这个房间我要了. 314. By the way; I'd like a quiet room away from the street if the is possible.顺便说一下; 如有可能我想要一个不临街的安静房间.15.Welcome to our hotel.欢迎光临.16.So you have got altogether four pieces of baggage 您一共带了 4 件行李;是不是17. Let me have a check again.让我再看一下.18.The Reception Desk is straight ahead.接待处就在前面.19.After you; please.你先请. 20.Excuse me; where can I buy some cigarettes 劳驾.我到哪儿可买到香烟21.There is a shop on the ground floor.一楼有个商店.22.It sells both Chinese and foreign cigarettes.在那儿可买到中国香烟和外国香烟.23.Can I also get some souvenirs there 也可以买到纪念品吗24.There is a counter selling all kinds of souvenirs.有个柜台出售各种各样的纪念品. 25.Excuse me;where is the restaurant 劳驾;请问饭厅在哪儿26.We have Chinese restaurant and a western-style restaurant.Which one do you perfer 我们有中餐厅和西餐厅;你愿意去哪个27.I'd like to try some Chinese food today.今天我想尝尝中国菜.28.I want a double room with a bath.我要一间有浴室的双人房.29.How much a day do you charge 每天收费多少30.It is hundred yuan a day including heating fee; but excluding service charge.一百元一天;包括供暖费但不包括服务费.31.It's quite reasonable.收费十分合理.32.How long do you intend to stay in this hotel 您准备住多久33.Have you got through with the check-in procedure 你是否已经办妥住宿登记手续34. Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning 我能为我的朋友预订一间单人房吗他将于明天早上到达上海.35.Would you mind filling in this form and pay a hundred yuan in advance for him.请填好并预付一百元钱.36.This is a receipt for paying in advance.Please keep it.这是预付款收据;请收好.37.Have you any vacantspare room in the hotel 旅馆里有空余房间吗38.Sorry; we have no vacantspare room for you. But I can recommend you to the Orient Hotel where you may get a spare room.对不起;我们已经客满了.但是我可以介绍您去东方饭店;那里有空余的房间.39.Good afternoon; my room number is 321.Any mail for me 下午好我的房号是 321.有我的信吗42.How much do I have to pay for you 我要付多少钱 43.A letter generally mails to America—Europe—Africa by airmail. First 20 grams is 20 yuan.通常一封寄到美国;欧洲;非洲的航空信;20 克收费 20 元. 44.Yes; we do have a reservation for you.对了;我们这儿是有您预订的房间.45.Would you please fill out this form while I prepare your key card for you 请您把这份表填好;我同时就给您开出入证;好吗 46.What should I fill in under ROOM NUMBER "房间号码"这一栏我该怎么填呢47.I'll put in the room number for you later on.过会儿我来给您填上房间号码. 48.You forgot to put in the date of your departure.您忘了填写离店日期了.50. is on the 14th floor and the daily rate is$90. It 房间在 14 层; 每天的房费是 90 美元.51. Please make sure that you have it with you all the time.请务必随时带着它. 452. My business negotiation has progressed much more slowly thanI had expected.我的业务谈判进行得比我原先预料的慢了许多.53. I wonder if it is possible for me to extend my stay at this hotel for two days.我想知道是否可以让我在这儿多呆两天.54.I'll take a look at the hotel's booking situation.我来查看一下本店房间的预订情况.55.I'm glad that we'll be able to accept your extension re-quest.很高兴我们有办法接受您延长住宿的要求.56. But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights.不过;恐怕最后两天我们得请您搬到别的房间去.57. We have already let your room to another gentleman.我们已经把您住的房间租给了另外一位先生. 58. That's no problem at all.没问题.59.Is this everything; sir 这是全部东西吗;先生60.Here's the light switch.这是电灯开关.61.Here's the closet and there's the bathroom.这儿是壁柜.这儿是洗澡间.62. Will there be anything else; sir 还有什么事吗;先生63. Well;if you need anything else;please call room service.噢;如果你有什么事;请叫房间服务.64. Let me help you with your luggage.我来帮您拿行李.65.It's very kind of you to do so.你这样做使我很感激.66.What's your room number; please 请问您的房间号码67. And by the way; could I have a look at your room card 顺便问一句;我可以看一下您的房卡吗68.How do you like this room 您觉得这个房间怎么样69.It's also quite spacious.房间也很宽敞.70. Do you mind if I put your luggage by the wardrobe 我把您的行李搁在衣柜旁边好吗71.By the way; could you tell me about your hotel service 顺便问问;你能不能给我讲一下宾馆服务的情况72.Is there any place in the hotel where we can amuse our-selves 旅馆里有娱乐场所吗73.If you want to take a walk; you can go to the garden.如果您想散步;可以去花园.74.There is a recreation centre on the ground floor.在一楼有个娱乐中心.75. You can play billiards;table tennis;bridge;and go bowl-ing.您可以去打打台球;乒乓球;桥牌和保龄球. 76.Is there a place where we can listen to some music 有听音乐的地方吗77. There is a music teahouse where you can enjoy both classical music such as Beethoven; Mozart;Liszt;and mode rnmusic;while having some Chinese tea or other soft drinks.有个音乐茶座;您可以一边欣赏古典音乐;如贝多芬;莫扎特;李斯特的乐曲和现代音乐;一边品尝中国茶和软饮料.82.Does the guest house offer any other service 宾馆里还有哪些服务项目83.We have a barber shop; a laundry; a store; post and telegram services;a newspaper stand; a billiard;table tennis; video games and so on.我们有理发室;洗衣房;小卖部;邮电服务;报刊供应柜;弹子房;乒乓球和电子游戏.84.It's jolly good这太好了87.I'm looking for a man whose name is John.我在寻找一位男士;他的名字叫约翰. 88.Could you tell me his room number; please 请问他的房间号码是多少 89.I suppose it is 735.我想他的房间号码是 735 号.90.By the way; please show me where the lift is 顺便请指点我电梯在什么地方91.I need some information about touring Hangzhou.我想了解关于游览杭州的情况.92. There are two trains going to Hangzhou every morning;No.49 and No.79. 每天早晨有两列火车到杭州;49 次列车和 79 次列车.93.What time does this train leave 这列火车什么时间发车 94. Could you get me two tickets for tomorrow here 你能否在这儿卖给我两张明天的车票95.I'm looking for a friend; Mr.Brown. Could you tell me if he is in the hotel 我在找一位朋友;布朗先生.你能告诉我他是住在这个饭店吗96.Just a minute;please.I'll see if he is registered.请稍等片刻;我看看他是否登记了.97.They are in suite 705. Let me phone him.他们住在 705 号套房;我来给他打电话.100.When would you like me to do your room;sir 您要我什么时间来给你打扫房间呢;先生01.You can do it now if you like.如果您愿意;现在就可以打扫. 102.I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来.103.I'm sorry that your flask is empty.很抱歉您的水壶空了.104.May I do the turn-down service for you now 现在可以为您收拾房间了吗105.Oh;thank you.But you see;we are having some friends over.噢;谢谢;但你知道我们邀请了一些朋友过来聚聚.106.Could you come back in three hours 你能不能过 3 小时再来整理107.Certainly;madam.I'll let the overnight staff know.当然可以;女士.我会转告夜班服务员.108.Would you tidy up a bit in the bathroom 请整理一下浴室好吗109.I've just taken a bath and it is quite a mess now.我刚洗了澡;那儿乱糟糟的.110.Besides;please bring us a bottle of just boiled water.此外;请给我们带瓶刚烧开的水来.111.It's growing dark.Would you like me to draw the curtains for you 天黑下来了;要不要我拉上窗帘112.Is there anything I can do for you 您还有什么事要我做吗113.I'm always at your service.乐意效劳.114.Excuse me.Have you any laundry 对不起;请问有没有要洗的衣服115.The laundry man is here to collect it.洗衣房服务员来这儿收要洗的衣服了.116.If you have any;please just leave it in the laundry bag behind the bathroom door.如果您有衣服要洗;请放在浴室门后的洗衣袋里. 117.Please tell us or notify in the list whether you need your clothes ironed;washed;dry-cleaned or mended and also what time you want to get them back.请告诉我们或在洗衣单上写明您的衣服是否需要熨烫;水洗;干洗或缝补;还要写明何时需要取衣服.118.What if there is any laundry damage 如果你们洗衣时损坏了衣服怎么办119.In such a case;the hotel should certainly pay for it.如果是这样;饭店当然应该赔偿.120.Could you send someone up for my laundry;please 请问;你们能派人来收要洗的衣服吗121.A valet will be up in a few minutes.洗熨工马上就到.122.Will the color run in the wash 洗衣时会掉色吗123.We'll dry-clean the dress.我们将干洗这条裙子.124.We'll stitch it before washing.我们会在洗之前把衬里缝好. 125.When can I have my laundry back 我何时能取回洗的衣服呢126.But would you like express service or same-day 不过;您是要快洗服务还是当日取127.I'd like this sweater to be washed by hand in cold water.这件毛衣要用冷水手洗.128.Can you change the room for me It's too noisy.能给我换个房间吗这儿太吵了.129.My wife was woken up several times by the noise the baggage elevator made.我妻子被运送行李的电梯发出的嘈杂声弄醒了几次. 6 130.She said it was too much for her.她说这使她难以忍受.131.I'm awfully sorry;sir.非常对不起;先生.132.I do apologize.我向您道歉.133.No problem;sir.没问题;先生.134.We'll manage it;but we don't have any spare room today.我们会尽力办到;但是今天我们没有空余房间.135.Could you wait till tomorrow 等到明天好吗136.I hope we'll be able to enjoy our stay in a quiet suite tomorrow evening and have a sound sleep.我希望明天晚上我们能呆在一套安静的房间里睡个好觉.137.And if there is anything more you need; please let us know.如果还需要别的什么东西;请告诉我们.138.The light in this room is too dim.这房间里的灯光太暗了. 139.Please get me a brighter one.请给我换个亮的.140.Certainly;sir.I'll be back right away.好的;先生;我马上就回来. 141.The room is too cold for me.I feel rather cold when I sleep.这房间太冷了;我睡觉时感到很冷.142.There seems to be something wrong with the toilet.我房间里的抽水马桶好像出了点毛病.143.We'll send someone to repair it immediately.我们会马上派人来修的.144.What's the trouble 哪儿坏啦145.The toilet doesn't flush.抽水马桶不放水了. 146.Let mesee.Oh;it's clogged.让我看看.噢;堵住了. 147.The water tap drips all night long.水龙头一整夜滴水.148.Some part needs to be replaced.I will be back soon.有个零件要换了.我片刻就来.149.Ah;I'm afraid there's something wrong with the TV.噢;电视机好像有些毛病. 150.The picture is wobbly.图像不稳定.151.I'm sorry.May I have a look at it 很遗憾;我可以看看吗152.I'll send for an electrician from the maintenance department.我去请维修部的电工来.153.We can have it repaired.我们能找人修理.154.Please wait just a few minutes.请稍等几分钟.155.The TV set is not working well.电视机有毛病了.156.I'd like to have my hair cut.我想理个发.157. How do you want it 您想理什么式样的158.Just a trim;and cut the sides fairly short;but not so much at the back.修剪一下就行了.两边剪短些;但后面不要剪得太多.159.Nothing off the top 顶上不要剪吗160.Well;a little off the top.嗯;稍微剪一点.161.Would you like a shave or shampoo 您要不要修面或洗头 162.I want a haircut and a shave;please.我想理发和修面. 163.Very well;and how would you like your haircut;sir 好的;您喜欢什么发式164.Do you want me to trim your moustache 要我为您修剪一下小胡子吗165.Well; could you cut a little more off the temple 好;能不能把两边鬓角再剪短些166.Is that satisfactory 您看这样满意吗167.Anything else I can do for you 还要我为您做些什么吗168.I want a facial.我想做面部美容.169.Most facials start with a thorough cleansing.面部美容大都是先彻底清洁面部皮肤.170.I'll take the half-hour facial with make-up.我要做半小时美容外加化妆.171.I'm going to Tianjln early tomorrow morning.我明天一大早要去天津.172.So I would like to request an early morning call.因此我想让你们明天早上叫醒我.173.At what time would you like us to call you tomorrow morning 您想让我们明天早上什么时候叫醒您174.But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock.但我是 10 点钟必须赶到天津花园宾馆会议室. 175.That means that I'll have to be on the road by 7 o'clock at the latest.就是说我明天早晨最迟也要 7 点钟上路.176.In that case;I would like you to call me at 5:45 那样的话;你们明早 5 点 45 分叫醒我好吗179.I wonder if your hotel has the morning call service.不知道你们饭店是否有叫早服务.180.Would you like a morning call 您要叫醒服务吗 181.I want to go to the Bund to enjoy the morning scenery there.我想到外滩去欣赏那儿的景色. 182.At what time do you want me to call you up;sir 您要我什么时候叫醒您183.At 6 sharp tomorrow morning; please.请在明早 6 点钟.184.By phone.I don't want to disturb my neighbors.电话叫醒;我不想吵醒邻居.185.I'd like to pay my bill now.我想现在结账.186.Your name and room number;please 请问您的姓名和房间号码187.Have you used any hotel services this morning 请问您今天早晨是否用过旅馆内的服务设施188.Four nights at 90 US dollors each; and here are the meals that you had at the hotel.That makes a total of 665 US dollars.4 个晚上;每晚 90 美元;加上膳食费;总共是 660 美元.189.Can I pay by credit card 我可以用信用卡支付吗190.Please sign your name here.请您在这里签名.191. Excuse me. We're leaving today.I'd like to pay our bills now.劳驾.我们今天要离去了. 我希望现在就把账结清.192.By the way;I'd like to tell you that the check-out time is 12:00 noon;sir.先生;顺便告诉您;结账后离开旅馆时间是 12 点.193. How about the charge for the days you shared the room with your friend 这几天您的朋友与您同住费用怎么办呢194.Please add to my account.请记在我的账里.195.Have you used any hotel services this morning or had breakfast at the hotel dining room; Mr.Green 格林先生;今天早晨您是否用过旅馆服务设施;或在旅馆餐厅用过早餐196.Yes;my friend and I just had breakfast at the dining room;but we didn't use any services.是的;我的朋友与我在餐厅刚用过早餐;但是我们没有使用过任何服务设施.197.The total for the eight days is five hundred sixty yuan and eighty fen.8 天来总计是 560 元 8 角. 8。
饭店英语交流
35、Let's forget it. 算了吧。 36、Can(May)I help you? 我能帮您什么吗？ Yes, please. 好的。 37、What can I do for you. 我能为您干点什么？ 38、Is there anything I can do for you? 有什么能为您效劳的穑?/P> 39、Just a moment, please. 请稍等一下。 40、May I use your phone? 我能借用您的电话吗？ Certainly. 当然可以。 Yes, of course. 当然可以。 41、Go upstairs/downstairs. 上楼/下楼。 42、It's on the second (third) floor. 在二（三）楼。 43、Excuse me. 对不起。 Where is the washroom (restroom, elevator)? 请问盥洗室（休息室、电梯）在哪儿？ This way, please. 请这边走 Turn left /right. 往左转/右转。 45、It's in the lobby near the main entrance. 在大厅靠近大门。 46、It's in the basement at the end of the corridor. 在地下室走廊尽头。 47、Mind/(Watch)your step. 请走好。 48、Please be careful. 请当心。 49、Please don't leave anything behind. 请别遗忘您的东西。 50、Don't worry. 别担心。 51、Take it easy. 放心好了。
52、Please don't smoke here. 请不要在这边抽烟。 53、Goodbye. 再见。 54、See you late. 再见。 55、Good night. 晚安。 56、See you tomorrow. 明天见。 57、Goodbye and thank you for coming. 再见，谢谢您的光临。 58、Goodbye and hope to see you again. 再见，希望再见到您。 59、Have a nice trip! 一路平安！ 60、Wish you a pleasant journey! Good luck! 祝您旅途愉快！祝您好运！ 1、Have you a reservation? 您预定过了吗？ 2、May I know your name and room number? 您能告诉我您的名字与房间号吗？ 3、Here is your room key. 给您房间钥匙。 4、Please pay at the cashier's desk over there. 请去那边帐台付款。 5、Are these your baggage? 这些是您的行李吗？ May I take them for you? 我来帮您拿好吗？ 6、Housekeeping, may I come in? 客房服务员，我可以进来吗？ 7、Leave your laundry in the laundry in the laundry bag behind the bathroom door. 请把要洗的东西放在浴室门后的洗衣袋中。 8、I hope I'm not disturbing you. 我希望没有打扰您。 9、One moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。 10、I'll send for an electrician( doctor...) 我给您请电工（大夫……）。 餐饮部： 11、Sit down, please. Here is the menu. 请坐，给您菜单，先生。 May I take your order, sir?
饭店english基本礼貌用语
饭店英语基本礼貌用语Basic English for Polite Use in Hotel 一．直接称谓语先生：Gentleman / Sir女士：Lady / MadamXX先生：Mr. XXXX夫人，太太：Mrs. XXXX小姐：Miss XX二．间接称谓语那位先生：that gentleman那位女士：that lady您的先生：your husband您的夫人：your wife三．欢迎语欢迎您入住我们饭店：Welcome to stay in our hotel.欢迎您到我们餐厅用餐：Welcome to have your meals here.希望您住店愉快：Hope you enjoy your stay in our hotel.四．问候语您好：How do you do?早上好：Good morning.下午好：Good afternoon晚上好：Good evening晚安：Good night您好吗？How are you?见到您很高兴：Nice to meet you!再次见到您非常高兴：Glad to see you again.五．祝贺语恭喜：Congratulations!祝您节日快乐：I wish you a happy holiday.祝您新年愉快：Happy new year.祝您生日快乐：Happy birthday.祝您一切顺利：Wish you every success祝您生意兴隆：Wish you good business六．告别语再见：Good bye明天再见：See you tomorrow欢迎您再来：Welcome you to come next time.希望下次见到您：Hope to see you again soon.祝您旅途愉快：Wish you had a good trip.七．征询语我可以帮助您吗：How can I help you?/May I help you?我能为您做些什么：What can I do for you?需要我帮您做些什么呢：Is there anything I can do for you?还有什么别的我可以帮忙的吗？Is there anything else I can do for you?这会打扰您吗？Will it trouble you?您喜欢…..吗？Would you like…?您能够…..吗? Could you….?如果您不介意，我可以….吗？Would you mind if I …..?您可以讲慢点吗？Would you please to speak a little bit slowly?八．应答语不必客气：You are welcome.没关系：It doesn’t matter.这是我应该做的：It’s my pleasure.照顾不周的地方，请您多多关照：If we have any shortcomings, please point it out.我明白了：I see好的：All right.非常感谢：Thank you very much.谢谢您的好意：Thanks for your kindness.九．道歉语实在对不起：I am awfully sorry.请原谅：Excuse me打扰您了：I am sorry to disturb you.对不起，这完全是我们的过错：I am sorry, it’s our fault.感谢您的提醒：Thank you for your reminding.我们立即采取措施，使您满意：We’ll try our best to take some measures, so thatyou can be satisfied.请不要介意：Please forget it.十．婉言推托语很遗憾，不能帮您的忙：I am sorry I can’t help you.承蒙您的好意，但是….: it’s very kind of you, but…没有听说：I’ve never heard of that.十一. 接听电话用语您好，这是：Good morning, this is…我的名字是：This is xx speaking对不起，您拨错电话号码了：Sorry, you’ve dialed a wrong number.请拨电话…谢谢：Please dial number…, thanks.谢谢您的来电：Thank you for your call.1. Greetings见面招呼：Good morning, Sir/MadamGood afternoon, Sir/MadamGood evening, Sir/MadamMay I help you?2. Key words for polite use能讨人喜欢的谈吐Please, thank you, excuse me, pardon me.3. A guest’s name is music to his ears.客人喜欢听你称呼他的姓氏Mr. Chen, Mrs Chen, Ms Liu, Miss liuSir/MadamLadies & Gentlemen4. Exchange of Greetings.见面时的寒喧How are you today, Mr. Chen?How the things going on with you?Do you enjoy your stay here?5. Answering a guest’s call应答客人呼唤的语句Yes, Sir/MadamWhat can I do for you?I will be with you in a moment.Sorry to have kept you waiting.6. When guest asks for something, which you can provide可以供应客人之要求时Certainly, Sir/MadamI’ll go and get it right away.Please wait a moment; I will get it for you.7. When guest asks for something, which you cannot provide.不能供应客人之要求时I’m sorry, we have already run of it.I am terribly sorry, we don’t have it.。
酒店宾馆常用英语口语900句
酒店宾馆常用英语口语900句目录酒店宾馆常用英语口语900句............................................................................... - 1 - 问候客人(一) ............................................................................................................ - 1 - 问候英语(二） ......................................................................................................... - 2 - 问候客人（三）....................................................................................................... - 3 - 换房续住(四） ......................................................................................................... - 7 - 问询服务（五）....................................................................................................... - 9 - 行李服务(六） ....................................................................................................... - 12 - 电话总机服务（七）............................................................................................. - 15 - 结账与兑换服务（八）......................................................................................... - 19 - 订票服务（九）..................................................................................................... - 23 - 餐饮服务（十）..................................................................................................... - 25 - 餐厅服务(十一) ...................................................................................................... - 26 - 点菜服务(十二） ................................................................................................... - 28 - 餐厅值台服务（十三) ........................................................................................... - 32 - 结账服务（十四）................................................................................................. - 32 - 酒吧服务（十五）................................................................................................. - 35 - 清扫客房（十六）................................................................................................. - 41 - 客房送餐服务（十七）......................................................................................... - 43 - 赔偿与更换服务(十八） ....................................................................................... - 45 - 事物招领服务（十九）......................................................................................... - 46 - 客房维修（二十）................................................................................................. - 48 - 洗衣服务（二十一）............................................................................................. - 50 - 在饭店医务室（二十二）..................................................................................... - 54 - 在饭店购物中心（二十三) ................................................................................... - 56 -问候客人(一）1。
酒店宾馆常用英语口语900句(完整版)
问候客人1.Good morning，sir. 早上好，先生。
2.Good afternoon，madam. 中午好，太太。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Welcome you back，sir. 欢迎您回来，先生。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Good night and pleasant dreams. 晚安，祝您做个好梦。
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初始见面
1、Good morning(afternoon, evening), sir(madam)
早上（下午、晚上）好，先生（夫人）。
发音：古的毛宁（啊付德奴恩，一V宁），色（麦德木）
2、Glad to meet you .
很高兴见到您。
发音：哥来的土米特由。
3、How are you?
您好吗？
发音：好啊有？
Fine, Thanks. And you ?
很好，谢谢。
您好吗？
发音：烦，三克斯。
安得有？
4、Welcome to our restaurant .
欢迎到我们餐厅来。
发音：歪偶卡木土啊我瑞思特让特。
5、Wish you a most pleasant stay in our restaurant.
愿您在我们餐厅过得愉快。
发音：为洗由额某思特破来森特思待银啊我瑞思特让特。
6、I hope you will enjoy your stay with us.
希望您在我们宾馆/餐厅过得愉快。
（客人刚入店时）
发音：爱吼普有威偶银胶诶药思待威思啊思。
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。
（客人离店时）
发音：爱吼普有还无银胶诶德药思待威思啊思。
7、Have a good time!
祝您过得愉快！
发音：还无额古德太木。
祝贺语：
8、Happy birthday!
生日快乐！
发音：还被波思dei。
9、Happy new year!
新年快乐！
发音：还被牛耶。
10、Merry Christmas!
圣诞快乐！
发音：麦瑞克瑞思麽思！
答谢和答应语:
11、Thank you (very much).
谢谢您（非常感谢）。
发音：叁克有
12、Thank you for your advice (information , help) 感谢您的建议（信息、帮助）。
发音：三克油否药额德V思。
13、You are welcome .
不用谢。
发音：有啊歪偶卡姆。
14、It's my pleasure .
非常高兴为您服务。
发音：诶瓷买婆来约。
15、I'm sorry .
很抱歉。
发音：爱木扫瑞
16、Excuse me .
打扰了。
发音：诶克死科有思米。
17、Sorry to have kept you waiting.
对不起，让您久等了。
发音：扫瑞土还无K普有威停。
征询语：
18、Can(May)I help you?
我能帮您什么吗？（征询客人点餐）
发音：砍爱还偶普有？
19、What can I do for you.
我能为您干点什么？
发音：沃特砍爱度否有？
20、Just a moment, please.
请稍等一下。
发音：甲斯特额某门特，坡李斯？
提醒用语：
21、Mind your step.
请走好。
发音：满德要思待普。
22、Please be careful.
请当心。
发音：坡李斯比开偶负。
23、Please don't leave anything behind.
请别遗忘您的东西。
发音：坡李斯冻德离无爱内思英被含德。
24、Don't worry.
别担心。
发音：冻德哇瑞。
25、Please don't smoke here.
请不要在这边抽烟。
发音：坡李斯冻德思某克嘿额。
告别语：
26、Goodbye.
再见。
发音：古德拜
27、Goodbye and thank you for coming.
再见，谢谢您的光临。
发音：古德拜安德散客有否卡民。
前厅：
1、Have you a reservation?
您预定过了吗？
发音：还无有额瑞色V信。
2、May I know your name and room number?
您能告诉我您的名字与房间号吗？
发音：美爱No 要内木安德如木那木波。
客房部
3、I hope I'm not disturbing you.
我希望没有打扰您。
发音：爱吼普埃姆闹特嘚思特兵有。
4、One moment ,madam. I'll bring it to you right away .
等一会儿，夫人。
我马上送来。
发音：完某们特，麦德木。
爱威偶不瑞英欸特土有瑞德额威。
餐饮部：
5、Sit down, please .Here is the menu.
请坐，给您菜单，先生。
发音：赛德当，坡李斯，嘿额欸思色买牛。
6、May I take your order, sir?
您要点菜吗？
发音：没爱太克要偶德？
7、What would you like to have, coffee or tea?
您要喝咖啡还是茶？
发音：沃特伍德有来克土还无，考费噢体？
8、Would you like to have any wine with you dinner?
您用餐时要喝点酒吗？
发音：伍德有来克土还无爱内问威思有嘚呢？
9、Service hours are:
（餐厅）供应时间是：
发音：色V思啊我思啊：
10、Here is the bill. Please sign it.
这是您的帐单，请签字。
发音：嘿额诶思色被偶，坡李斯森诶特。