酒店实用英语口语如何用英语订房办理入住修订稿
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酒店实用英语口语如何用英语订房办理入住
文档编制序号:[KKIDT-LLE0828-LLETD298-POI08]
酒店实用英语口语,如何用英语订房、办理入住安格英语导读:外出旅游、商务出差都离不开“住”的问题。
在国内还好,要是到了外国,你能够用英语流利地完成订房、入住整个过程吗相信这对许多职场白领来说还是有些困难的,今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语!
在入住酒店的时候,我们首先需要与前台沟通订房适宜,以及办理入住等步骤。
在这个步骤中我们首先要学会的是如何选择房型:
What kind/type of room do you like/prefer
请问你要订哪种房间
We have single rooms, double rooms and suites and deluxe suites and Presidential suites.
我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。
I want to reserve a single room with shower.
我想预订一间有淋浴的单人房间。
Could I book a double room with bath
我可以预订一间有浴缸的双人客房吗
I'd like to make a reservation for a suite with both shower and bath.
我想预订一个既带淋浴又带浴缸的套房。
I'd like a room with a view.
我想要一个风景较好的房间。
I'd prefer a quiet room.
我想要一个安静点的房间。
I'd like a room facing the sea/the mountains.
我喜欢朝向大海/群山的房间。
在预定房间的时候,前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息,以下的句子是安格英语老师认为你必须听得懂,最好还能说得出来的句子:
工作人员:
What name is the reservation under
您预订时用的名字是
May I see your passport, please请出示你的护照。
How long will you be staying here你在这儿停留多久
Are you planning on checking out tomorrow
您打算明天就离开吗
I'm afraid you can't check in until after 4:00 pm.
恐怕您只能在下午四点以后才能入住。
Complimentary breakfast is served in the lobby between 8 and 10 am.
您可以在早晨8点到10点到大厅享受住宿附送的早餐。
I'll give you two room keys.
我会给您两套房间钥匙。
The dining room is on the main floor at the end of the hall.
餐厅在一层大厅最里面。
The weight room and sauna are on the top floor.
健身房和桑拿室在顶层。
Just call the front desk if you need any extra towels or pillows.
如果您还需要毛巾或枕头,请给前台打电话。
入住客人:
I reserved a room for tonight.我预定了个房间。
I’d like a key to room 809,please.请给我809房间的钥匙。
Is there a room available for tonight今晚有空房间吗
Can you help me with this form你能帮我填这张表吗
Do you have anything to declare有什么需要报关的吗
I’d like to reconfirm my flight我想确认一下我的机票。
What time does the dining room open餐厅什么时候营业
When will it be ready什么时候能准备好
Can you keep my valuables你能帮我保管贵重物品吗
Please bring me a pot of boiled water请送一壶热水.
May I have a wake-up call早晨能叫醒我吗
A wake-up call, please.请提供叫醒服务。
Can I borrow a hair-dryer我可以借一下电吹风吗
The room next door is noisy.隔壁太吵。
Could I possibly have another room key我能再要一把房间的钥匙吗
I locked myself out.我把自己锁在门外了。
Would you send someone up请派位服务员来一下
以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推
荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的:
1、What kind of rooms(foods) would you like to have
您需要什么样的房间(吃什么样的菜)
2、Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。
3、We'll give you a 10%(ten percent ) discount.
我们给您九折优惠。
4、We'll offer tour guides complimentary breakfasts.
我们给陪同提供免费早餐。
5、We accept your terms.
我们接受您的条件。
6、May I introduce myself
让我介绍我自己。
7、May I present you a litter souvenir
请接受我们的一点小纪念品。
8、Let's drink to our friendship!
为我们的友谊干杯!
9、Let me propose a toast to the health of our guests!
建议为在座客人的健康干杯!
10、Cheers!(Bottoms!)
干杯!
11、How do you like Chinese food
您喜欢中国菜吗
12、What do you think of our service
您对我们的服务有什么意见
13、Thank you for your comments(compliment, suggestions). 谢谢您给我们提的意见(赞扬、建议)。
14、I'm afraid it's against the hotel's regulations.
这是违反饭店规章制度的。
15、In our hotel we don't accept tips.
我们饭店是不收小费的。
It's our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
Thank you all the same.
然而,还是要谢谢您。
16、I'm afraid you'll have to pay for the damage.
您必须赔偿。
17、Thank you for telling us about it.
谢谢您告诉我们
I'll look into the mater right away.
我马上去处理这件事情。
18、I assure you it wont happen again.
我保证此类事情不会再发生。
19、Please don't worry, sir (madam)
先生(夫人),请不必担心。
I will send someone up to your room right away.
我马上派人到你的房间去。
20、I can't guarantee anything, but I'll try my best.
我不能保证,但我会尽力而为。
21、What can I show you.
您要买什么
22、How do you like this fashion (color, size, design )
您喜欢这种款式(颜色、尺寸、图案)吗
23、The extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。
Please try us again tomorrow.
请明天再来看看。
24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。
You may pay in cash or with credit card.
您可以付现金也可以用信用卡。
25、You have made a good choice, you have very good taste.
您真会买东西,眼力真好。
下面,我们就用实际的案例来看看酒店情境下的英语口语对话:
对话1】:
Guest: Hello, I’d like to check in please. 你好,我想入住贵酒店。
Hotel staff: Certainly. Can I have the name please 当然可以,能把姓名给我吗
Guest: Mr Harold Smith. Harold Smith先生。
Hotel staff: Ok, Are you checking out tomorrow好的,您是明天退房吗Guest: Yes, I am. That’s right. 是的没错,是明天退房。
Hotel staff: Will you need a wake up call, sir 先生您需要唤醒服务吗
Guest: Yes please. At . 是的,请在早上唤醒我。
Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between and 9am. Enjoy your stay.好的。
您的房间号码是五层的502房间。
早餐是早晨到9点。
祝您入住愉快。
Guest: Thank you.谢谢你。
【对话2】:
Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好,我有预定,名字是Tomlinson. Hotel
staff: Ok I’ve found it. Checking out on the 27th 好,我找到了。
是27日退房吗Guest: That’s right. 没错。
Hotel staff: Can I take a credit card for the deposit 我能用您的信用卡划账押金吗Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。
另外,请给我一间无烟房间。
Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以,女士。
这是您的房间钥匙。
您的房间在7层左侧,房间号码781。
退房需要在中午12点之前。
许多人看了之后也许会觉得这些句子都不难,很简单。
但是安格英语老师认为,英语口语难就难在不同情境下的随机应变,文本上的英语我们都能看懂,但是在实际运用的时候你能否在脑海中搜寻到对应的英语单词、句子就非常重要了,这也是为什么我们身边有那么多听读写都非常好的哑巴英语学习者。
在平时,安格英语老师建议大家抽出一些时间,反复朗读以上的句子,这样以后在遇到酒店场景时就能轻松应对了。
另外,现在每一位学习者只要登陆,就可以免费试听两次安格英语的课程,大家可以根据自己的喜好选择不同的英语课程哦~
出国旅行就餐时常用英语口语表达!快快get!
推荐老师微信号:qfly6688
you recommend a nice restaurant near here 是否可介绍一家附近口碑不错的餐厅
want a restaurant with reasonable prices. 我想去一家价位合理的餐厅。
is the main area for restaurants 此地餐厅多集中在那一区
there a Chinese restaurant around here 这附近是否有中国餐厅
there any inexpensive restaurants near here 这附近是否有价位不贵的餐厅
6. Do you know of any restaurants open now 你知道现在那里还有餐厅是营业的吗想学习更多英语知识,请关注口袋英语aikoudaiyy
'd like to have some local food. 我想尝试一下当地食物。
I need a reservation 我需要预约位子吗
'd like to reserve a table for three. 我想要预约3个人的位子。
are a group of six. 我们共有6个人。
long is the wait 我们大概需要等多久
you have a dress code 餐厅是否有任何服装上的规定
the ladies wear formal dresses 女士是否需着正式服装
jeans, please. 请不要穿牛仔裤。
I have a menu,please请给我菜单。
16. Do you have a menu in Chinese 是否有中文菜单
I order,please我可以点餐了吗
you have today's special餐厅有今日特餐吗
I have the same dish as that 我可以点与那份相同的餐吗
20. How do you like your steak你的牛排要如何烹调
done (medium/rare),please. 全熟(五分熟/全生)。
'd like a glass of water, please. 请给我一杯水。
I have a bottle of mineral water 请给我一瓶矿泉水。
I have some more bread, please. 请再给我一些面包。
I have some fruit instead of the dessert可不可以不要甜点改要水果 I smoke可以抽烟吗
order hasn't come yet. 我点的食物还没来。
is not what I ordered. 这不是我点的食物。
, please. 麻烦请结帐。
I pay here可以在这儿付帐吗
think there is a mistake in the bill. 帐单有一些错误。
you check it again可不可以麻烦再确认一次帐单
I pay with this credit card可以用这张信用卡付帐吗
I have the receipt, please. 请给我收据。
35. Will you be eating here or is this to go (take out)在这的用餐或带走
out,please. 带走。
I sit here我可以坐这里吗
sandwich,please.请给我一份三明治。
'll eat here.在这儿用餐。
'll have a small hamburger,milk,and one large order of French fries.请给我一个小汉堡、的牛奶和一份大份薯条。