外贸订单跟进常用模板
外贸客户跟进邮件模板
Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].I look forward to hearing from you soon.Best regards,Lily LeeDear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. Thanks for your time.Best regards,Lily Lee。
外贸发货后订单跟进邮件模板
发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,Lily由于天气原因，预定船期被船公司推迟了Dear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today. You can track it with the waybill number [12345678] at ... Have a nice day!Sincerely,Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily。
外贸订单付款跟进邮件模板
客户收到形式发票说会安排支付定金，同时让报海运费Dear John,Thanks a lot for your efficient work.If possible, please kindly send us the bank slip once the deposit is made, so that we will be able to track the payment with our bank.As for the freight cost from China port to Hamburg, I will check it for you tomorrow morning immediately when we get back to office, because it is evening now here in China.Have a good day!Sincerely,Lily几天过后仍未收到客户订金，和客户沟通情况并报海运费Dear John,How are you today?Please let me know whether you have made the deposit or not, so that we will be able to prepare the raw material in advance and start the production immediately after receiving the deposit.We have checked the freight cost with our shipping agent this morning, currently the freight cost from China port to Hamburg is USD1,200/20′GPLooking forward to hearing from you soon.Sincerely,Lily客户说定金已付，并发来付款水单（凭证）Dear John,Thanks a lot for sending us the bank slip, we will check with our bank and let you know immediately once we receive it.Have a nice day!Sincerely,Lily通知预付款（定金）已收到，并询问相关装运信息Dear John,How are you today!Deposit received, thanks. We are arranging the production now, and will keep you updated about the progress.By the way, please let us know the below information for arranging the shipment later on.1.Please let us know the name and contact information of both the Consignee and Notify party, these information will be shown on B/L.2.We will send Commercial Invoice, Packing List and B/L to you, what other documents do you need us to provide?3.Please let us know your receipt address for the shipping documents.Looking forward to hearing from you soon. Sincerely,Lily。
外贸行业-8个跟进客户需求的开发信模板
8 个跟进客户需求的开发信模板1.参考采购商公司公告congrats! have you thought about [business value]?Hey [first name],Because I work so much with [your targeted industry], I constantly follow industry news. I’ve noticed that you recently [company action]. Congrats!Usually when that happens, [business value] becomes a priority. That’s why I thought you might be interested in finding out how we helped [similar company] get going quickly in their new direction – without any of the typical glitches.If you’d like to learn more,let’s set up a quick call. How does [specific day and time] look on your calendar?Regards,[Your name]2.参考其它相关公司的公告your announcement this week[First name],Your latest announcement this week about [news] got me thinking.I found an article on [related topic] that may be useful to you as your company progresses.Here’s the link to read it: [article link]Are you currently working on improving [related business value]? I have some more insight to share that could be valuable.Hope you find this article helpful.Best,[Your name]3.客户联系介绍[mutual connection] recommended we get in touchHi [first name],[Mutual connection] recommended we get in touch. I work with [him/her] for a company called [company name] that does [X, Y, and Z]. In thinking about your role at [company}, I thought there might be a great fit for yourgroup.Our [product name] has been been extremely well-received in the marketplace and I think it’s something that might be helpful for you! Does this sound aligned with your current priorities?Best,[Your name]4. 提供有用的建议can we help you achieve [goal] too?Hi [first name],In working with other [job title]s, one of the key issues they’re struggling with is [key issue].This past year we helped numerous companies to [business driver], resulting [money saved, revenue added, productivity increases].A strategy we’ve seen a lot of success with is [key strategy]. Based on what I know about your business, here are a few ways you could put that strategy into action:[Tip 1][Tip 2][Tip 3]Does that sound similar to past challenges you’ve faced? I have some ideas that might help.All the best,[Your name]5.回应社交媒体的帖子，提出建议Ideas for [business value]Hey [first name],I saw that you recently posted a question on LinkedIn about how to achieve [business value] for your company.How, if at all, would you like to improve your strategy? I’ve found that [solution] has been successful for others. Here’s a few examples of what other companies I’ve worked with in the past have done that might be helpful to you:[Tip 1][Tip 2][Tip 3]Have you tried any of these strategies in the past? I have some more ideas for how we can help.Best,[Your name]6.称赞他们的工作Loved your piece on [insert title/publication]Hello [Prospect name],I admired your recent piece on [insert topic/title] in [insert publication]. I especially liked your point about [insert salient point from article].I thought you might appreciate this piece on a similar topic: [insert article with a tie to your product/service].I'd love to hear your thoughts on the subject.Regards,[Your name]7.参考一个新角色Congrats on the new role!Hello [Prospect name],I saw you took on a new role at [company name] recently. Congratulations!I bet you're trying to figure out how to make an impressive (and immediate) mark during your first few months in this new position -- and I think I can help.I've helped companies like yours:[Insert impressive stat][Insert impressive stat][Insert impressive stat]I'd love to tell you more about how I can do the same for you. If this sounds like something you're interested in, feel free to book some time on my calendar: [Insert calendar link]Regards,[Your name]8.参加活动后再次联系Great meeting you at [Event name]Hello [Prospect name).It was so great to meet you lest week at [Event name]. I appreciated learning more about your [business pain point) and your goals for the year aheadI have spoken with a few of my colleagues and have a few Ideas on how [Your business name]can help you1. (Benefit 1)2 (Benefit 2)3 (Benefit 3)I'd love to tell you a little more about what I have in mind. It you are interested, feel free to book time on my calendar here: (Insert calendar link)Hope you are soltling back into tho swing of things after a few days out of the officeRegards.Meg Prater。
外贸订单跟进常用模板
1．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand thatyou are too busy to reply us. But we are still await for your comments. We needyour feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give anyadvices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX .pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us. Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t haveany interestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin可选邮件：1.客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.May god bless you and have a nice day.2.给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.Bestregards3.如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bestregards.2．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check!(附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。
外贸英文跟进长期没有联系的客户
外贸英文跟进长期没有联系的客户1.First time you may write as follow:Dear XXX,How are you?Wish everything with you and your esteemed company!We are in receipt of your letter dated Aug 10 and as requested was expressed you 3 catalogues for our products(kids bike).We hope they will reach you in bue course and will help you in making your selection.Wish we will promote business as well as friendship!Best wishes!2.No any returns u still may write again like this:Dear XXX,Good morning!Hope you have got a wonderful weekend!For several days no news from you,my friend.Now I am writing for reminding you about our offer for item of****dated** ** **according to your relative inquiry.Have you got(or checked)the price or not?(you can add some words to introduce your advantage of your product or something else to attract the customer).Any comments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours Faithfully3.If still no any response,you can write another on about one or two month letter:Dear XXX,How are you?Hope everything is ok with you all long.Now I am writing for keeping in touch with you for further business.If any new inquiry,welcome here and I will try my best to satisfy you well with competitive prices as per your request.By the way,how about your order(or business)with item ****?If still pending I would like to offer our latest prices to promote an cooperate with each other.Thanks and best regards。
跨境电商订单全程跟单模板
订单全程跟踪模板好的沟通能减少很多与买家之间不必要的纠纷，我们需要结合我们客观的优质产品和服务，大力提升订单转化率以及买家的回头率。
有问题多跟客户沟通确认,加深客户对我们店铺的印象，培养成老客户大客户。
今天主要讲解订单全程跟踪流程及一些个人建议模板。
1.未付款订单的催款模板（可以根据自己店铺产品进行修改补充）Dear xxx,Thank you for your order xxx（order No.）,but the order is still unpaid. If there's anything we can help with(such as the price,size,color and so on), please feel free to contact us. after the payment is confirmed, we will ship it out ASAP.Thank you!Best Regards!xxx2.催款留言后还没付款Hello Dear friend,We have the stock for your order,please make payment timely.Have any problem about order please let me know.Thank you!(最后我们还可以适当给一点点折扣来促使买家付款；We reduced price by $1 discount,after the payment is confirmed, we will ship it out ASAP.thank you)3.一些高风险平台未审核通过订单（敦煌平台），及时告诉客户Dear xxx,Thank you for your order xxx（order No.）,but the order is not verified by DHgate.Could you kindly contact with DHgate Service,Have any problems please feel free to contact us. after the payment is confirmed, we will ship it out ASAP.Thank you!Best Regards!xxx4.买家直接付款完成的订单，给客户发送订单确认站内信并告知客户预计发货时间Dear xxx,Thank you for your payment for thr xxx order ,we will ship it out within 2 days(or 3-4 days) .If you have any question, please feel free to contact us.Thank you so much !Best Regards5.填写了发货通知后告知买家订单当前状况（订单号，物流跟踪单号，运输方式，预计派送日期等）Dear friend,Your ordered has been shipped out by ePacket(DHL,UPS,Fedex),The Tracking No. is xxx.the estimated arrive time is 15-25 business days.You also can tracking it here:https:///enHoping you can get it soon. Thank you!Best Regards6.超过一周还未更新物流信息，让买家再等等Dear friend,Good day!As we know,It is busiest shopping season,So Your delivery info have not been updated,But do not be worry about it,When the tracking info update We will update the info to you ASAP.Thank you for your patience!Kind Regards!7.货在路上Dear Friend,Your item's status info as below:xxxxxI hope you can receive it soon,when you receive order if any problem please feel free to contact us.Thank you!Best regards8.不确定客户是否收到货Dear Friend,Good day!Order received now? everything's ok? if yes,please leave us 5 stars review,Have any problem please tell us.thank youBest regards9.货物已经处于签收状态，提醒卖家进行确认收货并给予好评Dear friend,How are you?We note your order has been delivered already,Pls kindly make sure your items have arrived in good condition,Have any problems pls kindly contact with us freely.If you like it please leave us 5 stars feedback and positive comments for us.thank you!Best regards10.客户已经给好评Dear friend,Thank you so much for your feedback,it's a great encouragement to us. Welcome to our shop again and please book mark our store.Hoping we can get your new order soon!Thank you again!Best Regards11.提醒买家给自己留评价Dear friend,How are you?We are striving to improve ourselves in terms of better service, quality, shipping, etc. It would be highly appreciated if you could leave us 5 stars feedback, which will be a great encouragement for us. If there's anything I can help with, please don't hesitate to tell us.Best Regards12.给客户评价A.Very nice customer,thank you very much for your support.B.Thank you so much for your 5 stars review.Hoping we can get your new order soon!C.Thank you very much for your feebdack,your support is a great encouragement to us,we will do our best.13.客户投诉产品有质量问题（表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣），跟进订单实际情况进行修改Dear xxx,I am so sorry to hear about that.We have been carefully check the product and package to make sure everything was in good condition before it ship out.Maybe it damage during the transportation.But I am still very sorry for the inconvenience brought to you.I guarantee We will give you more discount to make this up from your next time.Thank you so much for your understanding!Kind Regards!Xxx14 订单产品断货，推荐类似产品给客户（顺便提醒通知下架的产品一定及时下）Dear xxx,Thank you so much for your order.But we are so sorry the item you ordered are out of stock now.I will check when it will be available again.Here are some similar styles for your reference,Pls kindly check if you like it.Have any problems pls kindly contact with me.Thank you for your understanding!Kind Regards！Xxx15.折扣产品推荐（或是让客户多下一点，升级快的快递）Dear xxx，Good day!Thank you for your order.Here are some items are make big discount for promotion.Could you kindly check if you like it.(you need more this bracelet?If you order 20usd more,We can ship out by Fedex or ups in free for you).Have any problems pls contact me freely.Thanks& Best Regards!Xxx16.向买家推荐新品（圣诞节/夏季新款/新年等节日畅销款推荐）Dear xxx，As the Christmas/new year/...is coming,We have some this hot sale products for your reference,Here are the link for you:.....If you need any other products pls send us the picture,We will quote for you.Thank you!17.放假提醒及催单（趁着提醒放假叫客户下单备货）Dear xxx,Good day!How are you! Long time no contact and hope everything goes well with you. Pls kindly be note that The Chinese New Year Holiday (National Day Holiday/....)will be start about Jan.21th to Jan.31th.Pls place the order in advance.Thank you!Kind Regards!。
外贸跟单邮件范文
外贸跟单邮件范文一、订单确认后的跟进邮件（初次跟进生产进度）主题：Regarding your order [订单号] Production update。
Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产，通知客户安排运输相关事宜。
外贸订单详细项目跟进表甘特图
订单年份
2020年
订单号: PO190168
明细
项 分项目 开始时 工时 备注
目
间
背景调查
11/2 3天 谷歌
询盘
客户建档
11/8 3天
询价单
11/10 5天 7:3:1
报价 报价单
11/10 1天
定供应商
11/11 7天
跟进计划 跟进
销售材料
11/12 15天 11/10 15天
PI
11/24 2天
签单 采购合同
11/25 3天天
产前样 生产
交期
12/2 20天 12/21 45天
大货样
2/3 5天
验货 验货
验货报告
2/7 2天 验厂 2/8 1天
订舱
2/8 2天
发货 报关
2/9 1天
运输
2/9 3天
回款
尾款 备档
2/11 20天 3/1 2天
PI 采购合同 定金收取 采购合同
产前样 交期
大货样 验货
验货报告 订舱 报关 运输 尾款 备档 反馈 跟进
3天 3天 5天 1天 7天 15天 15天
2天 3天
2天 5天
20天
45天
5天 2天 1天 2天 1天 3天 20天
2天 20天
10天
完成
反馈 跟进
3/2 20天 3/21 10天
完成 回款
发货
验货
生产
签单
跟进
报价
询盘
11/2 11/12 11/22 12/2 12/12 12/22 1/1 1/11 1/21 1/31 2/10 2/20 3/1 3/11 3/21 3/31
史上最全订单跟进英文模板
1.未付款订单Dear ***We have got your order of ***. But it seems that the order is still unpaid. If there’s anything we can help with you, just feel free to contact us. After the payment is confirmed, we will process the order and ship it out as soon as possibleHello,***We are happy to tell you we have dispatched your order! You can tracking number:***You can also track the delivery of your order yourself here:www.***.comIt usually takes about 30 days for your order arrive,but as this is the shopping season,the logistics companies are very busy and some orders may take slightly longer to arrive.If you have any questions or problems,contact us directly for help.4.超过5天还未更新物流信息，让买家再等待Dear ***,As we all know,it’s the busiest part of the shopping season and the logistics companies are running at maximum capacity.Your delivery information has not been updated yet,but don’t worry-we will let you know as soon as an update is available.Thank you for your patience!5.货物退回，换物流方式重新给买家发货，并延长收货时间Hello,***Due to the overwhelming demand for logistics this shopping season,the original dispatch has failed.Don’t worry! We have already dispatched your order with a different logistics company. You can track the new delivery of your order here:We have also extended the time period for you to confirm delivery.If you have any questions or problems, contact us directly for help.6.长时间在途，确认是否收到货物，减少买家未收到的担忧Hello, xxx,If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!Don’t worry about your money or your purchase either –if you do not receive your package, we will resend your order, oryou can apply for a full refund.If you have any questions or problems, contact us directly for help.7.距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷Hello, xxx,We have checked the tracking information and found your package is still in transit. This is due to the overwhelming demand for logistics this shopping season.We have also extended the time period for you to confirm delivery.If you have any questions or problems, please contact us directly for assistance, rather than submitting a refund request. We aim to solve all problems as quickly as possible!Thanks!8.客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改。
外贸跟进客户邮件模版
外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。
外贸业务话术
外贸业务话术1. 做外贸啊，就像在大海里捕鱼，你得知道哪里鱼多。
比如说，你不能对着北冰洋的冰窟窿找热带鱼吧。
跟客户聊天也是这样，得了解他们的市场需求。
要是客户是欧洲的，就别一个劲儿推荐只有亚洲人才爱的超辣食品。
得先摸清他们那边流行啥，口味偏啥，这样才能撒对网，钓到“大鱼”呢。
2. 外贸业务啊，有时候就像谈恋爱。
你得主动出击。
我有次遇到个潜在客户，就像看到心仪的对象一样。
我直接上去打招呼：“嗨，亲，我瞅见您就像瞅见宝藏啦。
我们公司的产品啊，那质量就跟金子似的闪闪发亮。
”你要是害羞，闷不吭声，那订单就跟心仪的对象一样，被别人抢走喽。
3. 嘿，在做外贸业务的时候，要把自己想象成一个超级英雄。
客户有啥问题，你得像超人一样飞速解决。
就像有个客户问我产品的运输时间，我立马回答：“亲，那速度就跟火箭似的，最快三天就能到您那。
”你要是慢吞吞的，客户肯定觉得你不靠谱，这订单不就飞啦？你可不想这样吧？4. 外贸业务的话术里啊，得有点小幽默。
这就好比做菜放调料，没了它就没味。
我跟一个美国客户聊天，他问产品为啥有点小贵。
我就说：“亲，咱这产品就像豪华跑车，那质量和设计都是顶级的，您是想骑个自行车的价格买跑车吗？”这么一说，他就乐了，觉得有道理。
5. 做外贸业务，你得把客户当成上帝。
你对待上帝能不真诚吗？就像我给一个日本客户介绍产品，我把每个细节都讲得清清楚楚，就像给上帝呈上最精致的供品。
我说：“亲，我们这个产品的每一个零件都像精心雕琢的宝石，都是为了给您最好的体验。
”这样客户能不心动吗？6. 外贸业务话术可不能太死板，要像水一样灵活。
有次和印度客户谈生意，他们那边文化很独特。
我就调整我的话术，说：“亲，我们的产品就像你们印度的香料，丰富多彩又独特，能给你们的市场带来全新的味道。
”如果我就照着固定的模板说，肯定打动不了他们，那不是眼睁睁看着订单溜走嘛。
7. 你要是做外贸业务，就把产品当成自己的孩子。
你得把孩子的优点都夸出来。
外贸促单话术
外贸促单话术1. 亲，您知道吗？咱们这外贸产品就像宝藏一样。
您看啊，别的地方可找不到这么好质量又这么实惠的货。
您要是错过了，那可就像错过了一个亿啊！就像之前有个客户，一直犹豫，结果等他想下单的时候，这批货已经被抢光了，他后悔得直跺脚呢。
2. 嗨，朋友！咱这外贸单可不像国内的普通买卖。
这是个走向世界的机会呀。
您想想，您拿到手的产品就像是一把通往全球市场的金钥匙。
我之前有个客户，刚开始没当回事，后来看到同行业的人因为我们的产品在外贸上赚得盆满钵满，他赶紧跑来下单，还直感叹差点就丢了个大好机会呢。
3. 哟，您还在犹豫啥呢？咱这外贸订单啊，就像是一个大蛋糕，人人都想来分一块。
咱这产品质量超棒，价格又公道，您不下单，别人可就抢走啦。
就好比那树上熟透的果子，您不摘，自然有人摘。
之前有个客户，在那犹犹豫豫的，结果别的客户下单后，他才反应过来，懊恼得不行。
4. 嘿，宝子！咱这外贸产品就像是一颗闪闪发光的星星。
在众多产品里那是相当耀眼。
您要是把它放进您的生意里，就像给您的生意注入了一股魔法力量。
我有个客户，一开始对产品半信半疑，后来他试着下了个小单，收到货后，高兴得像个孩子，立马追加了一个大单呢。
5. 亲，您可别小看这外贸促单哦。
这就像一场赛跑，您要是动作快，就能跑到前面，收获满满。
咱们的产品就像赛场上的秘密武器。
之前有个客户，听了我的话，果断下单，现在他在国外市场那可是混得风生水起，他老说要是当时没下单，现在都不知道在哪哭呢。
6. 嗨呀，您还在等什么呢？咱们的外贸产品就像是打开财富之门的咒语。
只要您一念这个咒语（下单），财富就可能滚滚而来。
像之前有个客户，总觉得再看看，结果看来看去，等他决定下单的时候，优惠期都过了，那表情，就像吃了苦瓜一样难受。
7. 哟呵，您看这外贸促单呀。
咱们的产品就像是超级英雄，能在市场上拯救您的生意呢。
它的优势多到您数都数不过来。
您要是错过这个机会，就像错过了拯救世界的机会一样傻。
我记得有个客户，本来不想下单，他朋友下单后赚了不少，他才赶紧下单，还直说自己差点蠢到家了。
外贸业务跟进客户模板
（跟进客户1）Dear friend,How’s everything going?I am Kelly from YIYATE Technology Company; I acquired your information from the data of our store, hoping that we can establish a long-term business relationship with each other.My dear friend, recently, there are a series of promoting activities in our store. Therefore, if you are interested and at the demand of TV box products, please contact me without hesitation. (Trade Manager: cn1510638549) It would be my pleasure to help. What’s more, I can apply more reasonable discount for you according to your order. It would be really my honor to do business with you. Thank you so much! Have a perfectly nice day!Any early reply would be highly appreciated!Yours truly,Kelly Yu（跟进客户不回）Dear friend,Good day!Kelly from YIYATE Technology is here again. I sent you an email yesterday, but there’s no reply. I’m writing to ask whether you had received my email or not. I just want to make sure that my email has been delivered successfully so that no one is going to miss any information and opportunity of business establishment. Thank you so much for your time! Have a perfectly nice day!I’m looking forward to hearing from you!Best regards!Kelly Yu（询盘不回）Dear friend,How’s everything going?This is Kelly Yu from YIYATE Technology, you placed an inquiry on our products the other day, and I’ve kindly replied you with our quotation. Have you received my email, my friend? I just want to make sure that you’ve received my email because I don’t want to lose any opportunity of establishing business relationship with you. Therefore, if you had received my email and areinterested in our products, please kindly tell me without hesitation. I’m looking forward to doing business with you, my friend. If there’s anything you need, please contact me right away. Have a perfectly nice day!I’ll be appreciated if you could reply me early. Thank you so much!Best regards!Kelly Yu（跟客户联系感情）Dear friend,How’s your day!This is Kelly Yu from YIYATE Technology, do you still remember me? I’ve sent you an email the other day. And now I’m writing to say hello and show my best regards to you, my friend. Hope you can enjoy your day. PS: If you are at the demand for tv box, please don’t hesitate to contact me. It would be my pleasure to serve you. I’m looking forward to making friends and establishing a long-term business relationship with you. Have a perfectly nice day!I’d be so appreciated if you could reply me early. Thank you so much!Yours truly,Mercy Xu（跟进每天不付款客户1）Dear friend，How’s your day?This is Kelly Yu from YIYATE Technology. My dear friend, you’ve placed an order from our store yesterday, the order number is and the product you ordered is .However, it seems unpaid. Now I’m writing this to you, hoping that you could tell me the exact problem of it, and then we can solve it together. Is there anything you’re not satisfied with our products? Or did you place the wrong order? Or is there any difficulty paying the order? Or is there anything else that makes you unwilling to pay? Please kindly tell me, my friend. I will always be ready to help. Have a nice day!Any early reply would be highly appreciated.Best regards!（跟进每天不付款客户2）Dear friend,Good day!This is Kelly Yu from YIYATE Technology. My dear friend, I sent you an email yesterday with the purpose of order confirmation. Have you received my email? I just want to make sure that you’ve received my email, my friend. The last thing on earth that I would do is to do something with no outcome, and I will never quit on something that I’ve never really tried. I do believe that you’re a lot similar to me in this issue, right? Therefore, if there’s anything you may need my help, I’d be so glad to do that for you. Please kindly reply me earlier, so that we can fix the wrong to the right. Thank you so much! Have a perfectly nice day!I’m looking forward to hearing from you soon.（跟旺旺客户联系感情）Dear friend,How’s everything going?This is Kelly Yu from YIYATE Technology. I’m writing this email to tell you that I am now in charge of this section. Although I am a rookie in our company, but I am young and quick learning, I will try whatever is within my reach to serve you. And I do hope you could offer me an opportunity to do business with you. Hopefully, this is a good beginning of the establishment of a long-term business relationship. If there’s anything I can do for you, please contact me without hesitation, I’ll be so ready to serve you! Have a perfectly nice day!Any early reply would be highly appreciated!Best regards!客户不回复Dear friend,I am so sad that you don't reply me any more. I don't know what exactly the problem is that makes you doing this, but I really don't want to lose a going-to-be partner like you. I know you're a decent guy who wants to do business with the people similar to you. Maybe there's something that I've done not so well, but I really hope youcould offer me a second chance. Please kindly reply me, I don't mean to be annoying, but I'm really hoping that we could do business together, and if you want, we could be friends, too. I love making friends with people. Thank you so much for your time, wish you have a perfectly nice day!I'm desperately waiting for your reply.Yours faithfully,（跟进老客户不付款3）Dear friend,How's everything going?I've been sending emails to you with the hope to confirm some information of your order , but it seems no reply. I'm so sad about this. I've tried so hard to get touch with you and want so badly to help you solve the problems occurred. But there is nothing and nobody responding me. I'm really upset. Is there anything I did wrong or whatever that makes you unwilling to reply me? I really have no idea about this. So could you please kindly reply me, just tell me the reason of this and I will not bother you any more. I'm sorry to take you so much time, but I really want to help. Please please please do me this favor so that I would not do anything useless. Thank you so much!I'm desperately waiting to hear from you.Yours faithfully,（周末给客户留言模板）Hello,XXX. It's Mercy from KBL Hair again. It's another weekend, huh? Haha~ I am just writing to tell you that it's Saturday in China now and I am going to have one day off on Sunday. So I may not be able to make a prompt reply to your email, yep only if you would email me. Haha~ Anyway, have a nice weekend and c ya~Best regards!俗话说得好：“滴水之恩，当涌泉相报”.知恩图报，是做人的良知；忘恩负义，被人们所不齿。
外贸订单跟进话术
外贸订单跟进话术在外贸行业中，订单的跟进是非常重要的环节。
通过有效的跟进，可以加强与客户的关系，提高订单的完成率，并为未来的合作打下良好的基础。
为了更好地开展外贸订单的跟进工作，以下是一些常用的话术，供大家参考。
1. 确认订单细节当您的客户下达订单后，第一步是确认订单细节。
您可以使用以下话术与客户进行联系：“您好，非常感谢您的订单。
请问是否可以再确认一下订单的细节，以确保我们的理解是一致的。
”通过确认订单的细节，可以避免后续出现误解或者错误。
2. 订单进度确认一旦订单开始执行，了解订单的进度是非常重要的。
您可以使用以下话术进行确认：“您好，我是**公司的销售代表。
我想了解一下我们最近订单的执行进度，是否可以提供一些更新的信息呢？”通过及时了解订单的进展，可以及时应对可能出现的问题，确保订单按时交付。
3. 增加客户参与度对于一些大型订单或者重要的客户，适时增加客户的参与度是有益的。
您可以使用以下话术邀请客户参与订单的进展：“非常感谢您对我们的信任和支持。
考虑到这是一个比较重要的订单，是否可以邀请您参与到我们的进展会议中，以确保我们的合作迅速而顺利？”通过增加客户的参与度，可以更好地了解客户的需求，并及时解决问题。
4. 处理问题的处理在订单执行过程中，可能会出现一些问题，如延迟交付、质量问题等。
如何与客户沟通和处理这些问题是至关重要的。
您可以使用以下话术与客户进行沟通：“非常抱歉，我们在订单执行过程中遇到了一些问题，导致交付时间延迟了。
我们非常重视您的订单，正在全力解决问题，以确保最终的交付质量。
请您谅解并给予我们一些时间。
”通过及时沟通，并以解决问题为导向，可以维护良好的客户关系。
5. 定期汇报订单进展定期向客户汇报订单的进展是增加客户信任和满意度的有效方式。
您可以使用以下话术进行对话：“您好，我想向您汇报一下我们最近订单的进展情况。
目前，我们的团队正在全力以赴地完成每个生产环节，以确保订单按时交付。
外贸客户的跟进
We are pleased to have visited your website^^^^/直接针对报价开发信不回跟踪^_^ (-_-) （^_^）~ ^.^ ~ ~*_*~ ^o^1.问原因Dear Sire,Hope you are fine, my friend.It is regret that I haven't receive any information from your side.May I have your idea about our offer?We will try to satisfy you upon receipt of your reply.As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.2.还不回信,一周后问客人不回信的原因.(70%会告诉原因)Dear Sire,Glad to contact you again!Have you kindly check my offer?Hope they are workable for your market!Sorry that we still don't receive any information from you.I would apprreciate for your any comment about our offer, Including price, quality, sercive.No matter if it is positive answer or not.It is great help for us to meet your requirement.Waiting for your favorable response soon!3.之后,尝试新产品报价,刺激客人的神经. or 询问是否需要其它报价。
外贸订单跟进常用模板资料
外贸订单跟进常用模板一．询问客户对报价的看法二．Dear三．xxx,四．五．Hope everything goes well with you！六．七．Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.八．九．If there is anything we can do for you, we shall be more than pleased to do so.十．十一．Hope we can build good cooperation with you and your company.十二．十三．Best十四．regards十五．十六．十七．十八．二．追问客户的评价，求回复十九．Dear二十．xx二十一．二十二．How are you recently?二十三．二十四．Several days no news from you have you got my enquiry for xxxx? Fully understand that二十五．you are too busy to reply us. But we are still await for your comments. We need 二十六．your feedback to go ahead. Thank you in advance.二十七．二十八．Many thanks and best regards.二十九．三十．三十一．三十二．三．本着小强精神，保证客户收到了报价，重发报价三十三．Hello,三十四．xxx,三十五．三十六．Wish you have a nice day!三十七．三十八．May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you cangive any advices to us.三十九．四十．Waiting for your favorable reply soon!四十一．四十二．Best四十三．wishes四十四．四十五．四十六．四十七．四：利用报价的有效期给客户一点压力四十八．Hello,四十九．xxx,五十．五十一．Hope everything goes well! It’s Judy.五十二．五十三．We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . 五十四．pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.五十五．五十六．Wish we will promote business.五十七．五十八．Best五十九．regards.六十．六十一．六十二．六十三．五：最后一次寻求客户对所询价产品的意见，附上产品目录表六十四．Good day! My friends, Judy again.六十五．六十六．My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?六十七．六十八．Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want.Thanks…六十九．七十．I am of service at any time!七十一．七十二．BR七十三．七十四．七十五．六：待客户在目录表中发现适合他们市场的产品七十六．Hello,七十七．my friends,七十八．七十九．Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.八十．八十一．If you want to estimate the products show, yes, sample can be sent for yourreference!八十二．八十三．We hope can establish a good business relationship with you in the near future.八十四．八十五．Best八十六．regards八十七．八十八．八十九．九十．七：时不时的问下是否有新的询盘或者订单九十一．Dear xx九十二．九十三．I hope you are doing good.九十四．九十五．Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.九十六．九十七．Best regards.九十八．九十九．一○○．一○一．八：对于较大的客户我们也可以主动提出提供免费样品哟一○二．一○三．Dear xxx,一○四．一○五．Free sample can be sent for your一○六．reference if you need. How's your opinion?一○七．一○八．As our serveral communication, I一○九．hope that we can build a cooperation between us.一一○．一一一．Waiting for your reply.一一二．一一三．Best wishes一一四．一一五．九：最后的绝招一一六．Dear一一七．xxx,一一八．一一九．I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.一二○．一二一．Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’thave any interest一二二．一二三．Best一二四．regards一二五．一二六．一二七．一二八．十：新产品上市就是很厉害的时候了哦一二九．Dear一三○．xxx一三一．一三二．Good morning !一三三．一三四．It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.一三五．一三六．Attached with xx and xx for your reference and pls have a try in your market if possible.一三七．一三八．Best一三九．regards.一四○．一四一．xxxx一四二．一四三．一四四．一四五．十一：告知客户价格表的调整一四六．Dear一四七．xxx,一四八．一四九．How are you? Long time no contact and hope everything goes weill with you.一五○．一五一．Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.一五二．一五三．Best一五四．regards.一五五．一五六．一五七．一五八．十二：看看可不可以转换订单吧一五九．Hello,一六○．xxx,一六一．一六二．Now I am writing for keeping in touch with you for further business.一六三．一六四．If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin一六五．一六六．一六七．一六八．可选邮件：一六九．一七○．1.客户过节，送祝福一七一．Dear一七二．xxxx一七三．一七四．Happy xxx and we wish you, your family, company enjoy your holidays.一七五．一七六．As for xxx, if you need any info,pls contact me at any time. We will try our best tosatisfied with your requirements.一七七．一七八．May god bless you and have a nice day.一七九．一八○．一八一．2.给客户发送一封关心的信，提醒客户注意休息，身体健康一八二．Deer一八三．xxx,一八四．一八五．Good一八六．day!一八七．一八八．Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant inyour life.一八九．一九○．Best一九一．regards一九二．一九三．一九四．3.如果我方过节的话一九五．Dear一九六．XXXX一九七．Sorry for re-troubling you.一九八．一九九．pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.二○○．二○一．Thank you in advance.二○二．二○三．Best二○四．regards.二○五．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check!(附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。
外贸跟单 话术
外贸跟单话术
外贸跟单的话术需要专业且礼貌，同时要确保信息准确无误。
以下是一些常见的外贸跟单话术示例：
1、订单确认：
“感谢您的订单。
我们已经收到您的订单详情，并正在处理中。
请确认以下订单信息是否正确：[详细订单信息]。
”
2、生产进度更新：
“关于您的订单，我们想通知您目前的生产进度。
目前，[具体进度信息]。
我们预计在[预计日期]完成生产。
”
3、发货通知：
“很高兴通知您，您的订单已经发货。
随附的是发货单和物流跟踪号：[跟踪号]。
您可以通过此号码跟踪包裹的最新状态。
”
4、解决问题：
“我们注意到您在最近的订单中提出了一些问题。
我们非常重视这些反馈，并正在积极解决。
具体来说，我们已经[具体解决措施]。
”
5、后续跟进：
“我们希望确认您已经收到货物，并且对产品质量感到满意。
如果有任何问题或进一步的需求，请随时与我们联系。
”。
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一．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand thatyou are too busy to reply us. But we are still await for your comments. We needyour feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give anyadvices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX .pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us. Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t have anyinterestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin可选邮件：1.客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.May god bless you and have a nice day.2.给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.Bestregards3.如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bestregards.二．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check!(附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。