Unit 1intercultural communication in the global context

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大学英语跨文化交际unit1

大学英语跨文化交际unit1

A Brief IntroductionCourse: Intercultural CommunicationTextbook: Intercultural Communication in English (Revised Edition), by Xu Lisheng, Shanghai: Shanghai Foreign Language Education Press, 2010.Teaching aim of this term:To make students understand the relationship between language and culture to foster intercultural communication awareness and develop intercultural communicative competence and to comprehensively improve the overall capacity.Requirements for the course:before class -- prepare the lesson;during the class -- take part in the discussion and case study; take notes very carefully;after class -- finish the exercises; review what’s learned.Your final score:class presentation + class performance + term paper = 40%final examination = 60%Introduction:Intercultural Communication & Cross-cultural CommunicationUnit One Communication Across CulturesI.Warm UpPlease read the folk tale, then answer the questions:1.Why is it difficult to explain to a blind person what colors are?2.Do you sometimes find it hard to make yourself properlyunderstood by others? If you do, why do you think it is hard?II.Reading1.Read the article of “Intercultural Communication: An Introduction”and answer the questions.Supplement:What is intercultural communication (IC)? What do you know about it?1.DefinitionIC is concerned with communication among people from different cultural backgrounds.Intercultural communication refers to communication between people whose cultural perception and symbol system are distinct enough to alter the communication event.2.Forms of IC(1) International Communication: International communication takes place between nations and governments rather than individuals; it isquite formal and ritualized(仪式化) .(2) Interethnic Communication: Ethnic groups usually form their own communities in a country or culture. These groups share a common origin or heritage that is apt to influence family names, language, religion, values, and the like.(3) Interracial Communication: Interracial communication occurs when the sender and thereceiver exchanging messages are from different races.(4) Intracultural Communication: It is defined as communication between or among members of the same culture.3.Features(1)It is a branch of communication.(2)It mainly deals with verbal and nonverbal interaction and relatedfactors in intercultural communication.(3)Its verbal medium is language while its nonverbal communicationsystems include body language, facial expressions, etc.2.Read the article of “The Challenge of Globalization” on page 13-16and answer the questions?Supplement: History and Present State of IC Studies(1)IC and IC studiesIC studies are rather new while IC (activities) is almost as long as our human history:(2)IC Studies in USA and ChinaIn 1950s and 1960s America, as the most powerful country, had frequent contacts with other countries. Some of these activities were successful but others were failures. Some of the Americans left a bad or even disgusting impression on the native people. Thus in 1958 The Ugly American shows the American officials in Southeast Asia. (The trigger of IC studies)In 1959 The Silent Language by American cultural anthropologist Edward Hall signified the emergence of this discipline.This course was offered in USA in late 1960s in five universities. Since 1970s it has been popular in USA with 200 universities and 60 graduated schools offering it in 1978.This course was introduced to the Chinese scholars in 1980s. According to Hu Wenzhong in 1995 there were only Beijing Foreign Studies University, Heilongjiang University, Harbin Industrial University, Shanghai Foreign Studies University and Fujian Teachers University. It is rather new in China.Homework: Read the article of “Stumbling Blocks in Intercultural Communication”. Some questions will be asked next class.3. Read the story on page 9, then discuss the question: Which do you think is the mark of beauty, thin or fat? Why is it often said that beauty is in the eye of the beholder?4. Discuss the cases of communication given on page 11-12 is possibly intercultural or not and, if it is, to what extent it is intercultural.5. Read these two different views on IC mentioned on page 12, then state your point of view clearly and support your argument with convincing and substantial evidence.6. Read the story of “How We Address Each Other?” and identify the differences on addressing between Chinese people and Americans.Supplement(补充): formal situation In England , people call each other by firstname, such as between employers andemployees.in less formal settings People usually use first name, even they meetfor the first time, regardless of age and statusinformal situation first names are less likely to be usedin many officesuse of the first name among colleagues iscustomary; use the title plus last name wouldbe taken as an open declaration of dislikesomeone.Mr. / Mrs. / Miss. / Ms.the most frequentused titlesSir / Madam / Mack / Buddy / mategeneral terms ofaddressguyscollective informaltermsterms of endearment husband & wife / dear / darling / loveNotes on English Titles1. In informal situations, people usually call each other by their first names.2. Mutual use of first names does not in every situation imply friendship and intimacy.3. Use of title plus last name in an informal circumstance is still avoided. It would be taken as being too cold, an open declaration of dislike.4. Children often address schoolmistresses(女教师)simply as 'Miss' without adding their surnames.5. "Sir" and "Madam" without adding their surnames are usually addressed by people like shop-assistants or air-hostesses.6. When "Sir" is used before a life peer in Britain, it is of course a title of lords. The word can be used before a person's whole name like"Sir Beatle Paul McCartney" or just with the first name alone like "Sir Paul".7. In English professional titles, the most commonly used three are Doctor(博士),Professor and Doctor(医生) that can go together with a person's name. Other titles that can be used together with a person's name are Queen (Queen Mary 玛丽女王),Prince (Prince Charles),President (President Clinton),Senator (Senator Fulbright议员), Judge (Judge Harley 法官), Father (Father White神父),General (General Patten), Colone (Colonel Quail上校)and so on.III.Case Study: Students are required to read the cases given carefully and try to analyse them from the viewpoint of IC.。

跨文化交际case参考

跨文化交际case参考

Unit 1 Intercultural Communication in the Global ContextCase 1(P11)1.What do you think are the reasons for young people‟s yearning to be a celebrity today?As humans we naturally measure ourselves to those around us, but now we live in a global village we are comparing ourselves with the most significant people in the world. In the past being a lawyer or doctor was a very reputable profession. But today, even high achievers constantly fear that they are insignificant when they compare themselves to success stories in the media.2.How can today‟s people find their own self-worth and real meaning of life?The remedyis a process that he calls “active self-acceptance” through a sustained quest(持续探索)for self-knowledge through life. And People need to invest as much time in developing their worldview as their careers.Case 21. Why was the Dutch technology manager so shocked?The Dutch manager was shocked because he thought he hadn’t told the te am to build it in a certain way, he simply had asked if it could be done! He had never questioned the way in which he communicated to the head of his technology group.In fact, he thought he had been asking simple questions, almost making idle conversation, and never considered that because he was the boss, his Indian employee would do as he asked. He expected that the technology design team would counter with another recommendation if his idea was inappropriate.2. How could such misunderstandings in this case be avoided?Both the Dutch and the Indian teams needed to have a better understanding of the culturally based expectations of each group. Case 31. What has modern technology brought about to people today?Advances in information technology are bringing about changes in contemporary society that pose new situations requiring intercultural communication expertise. Technology has enabled ordinary individuals to quickly organize themselves around a common interes.2. What are the advantages and disadvantages of modern technology?Rather than moving the global community toward the single, homogenized culture decried by many globalization opponents, technology is actually providing a means to reaffirm and extend cultural awareness, identity, and practices. Media technology plays an important role in modern society whether it is political, economic or culturalCase 41. Why did Mrs. Nimos hesitate when the Japanese young man asked about her age?In western countries where privacy is greatly valued, age is something that is considered rather private. Asking about the others’ age, especially in this case on their first meeting, is rather impolite.However, age is an important factor in situat ing a person in the Japanese cultural hierarchy.2. What is the Ch inese perspective concerning people‟s age?In China, age is important. However, when communicating with family members generation becomes an important factor that overrides age. Even if they have the same age, the one belonging to the younger generation must address the other with the respect accorded to the older generation in the family. If they are the same generation, they can communicate as peers.Case 51. Why did Mr. Richardson leave an impression of insincerity on Mr. Wong?“We must get together and have lunch sometimes” issignals that the person who says it thinks that the encounter should be ending soon. So it can call a “pre-closing.” While it does contain the vague idea that a subsequent meeting would be desirable, it does not in any way commit the speaker or the hearer to such an arrangement. However, to Mr. Wong, it sounds like an invitation.2. Do people always mean what they say? Give Examples.Similarly, “See you later” does not commit someone to a later meeting. It would be very odd if, i n response to this utterance, the hearer were to take out his or her diary and attempt to set a date. Other examples are “How are you” in English and “Have you eaten?” in Chinese, both of them are typical greetings, which do not require the hearer to give specific answers. All of them just serve as lubricants to move the conversation forward.Case 61.Why does Fiona feel exhausted in America and want to return to Australia?When people come into a new culture, they have to make many small adjustments in a short period of time. Each adjustment causes a little bit of difficulty, but the stress adds up to a point where people become frustrated and begin to complain about their life in the other culture.2.What do you think Fiona should do to make herself adjusted to her life in American?However, she should know that this is only a necessary period of culture shock, requiring her to make some adjustment. She is likely to have experienced some cultural differences and will be more willing to take them seriously.Unit 2 Understandings of Culture and CommunicationCase 1(P41)1.Why did the Chinese young man leave the company?The Chinese usually work to complete the task according to what their boss requires, while Americans, on the contrary, finish their jobs according to what they suppose is right. In this case, Li Hua completed his report within 16 days, faster compared with the actually 20 days, but later than it was agreed on. So the American supervisor got angry, which caused Li Hua’s resignation.2.If you were the young man,what would you do?If I were Li Hua, I would tell theboss the fact that I really had made great efforts to finish the report in 16 days.Then, if the supervisor still felt angry and were not flexible, I would resign without hesitation.Case 21.What does it mean by saying that Jim was enough of a realist?Jim comes from American where personal competence in dealing with matters is emphasized in spite of high focus on teamwork. On the other hand, American people are highly practical and realistic, they would think the earlier the problem can be discovered the better solutions can be sought.2.What way can be found to help Jim cooperate with Korean staff?For Jim, he is supposed to build a good intercultural communication, but what he should do first is to know Korean culture well. Koreans hold that American’s directness in dealing with problems. So from Jim himself it is much better to know Korean culture especially their strategy of saving face and losing face.Case 31.Why did Peter refuse to accept ChenJie‟s apology?Smiling in china means not only that someone is happy but also that he is sorry. It is very desirable for Chen Jie to make an apology with a smile, which indicates his embarrassment. But for Peter, this smile does not mean the same thing. He regarded the smile not as a sorry but as smirking. And a westerner would expect the employee to look at him or her in the eye and definitely not to smile.2.How do you deal with the trouble successfully when you communicate with others?Chen Jie is supposed to look at Peter in the eye when he made an apology, and definitely not to smile. By doing so Peter will truly believe that the sorry he made came from his honesty.Case 41.Why did Parisa‟s European colleagues s ee her in a particular way?When Parisa came to Europe, what she should do is to adjust herself to European culture, to become a member of them. But the key is that Parisa, born an Iranian after all, can not isolate her from Iranian culture completely. So her behaviour of adjusting to European culture is blended with her Iranian culture to a larger extent. That is why Parisa’s European colleagues saw her in a particular way.2.What is your opinion about the sentence”It also hurt Parisa when someone said that she was‘Westernized‟ and …not a real Iranian‟”?Parisa’s colleagues failed to know more about her Iranian culture. Even though Parisa tried her uttermost to do as her colleagues do, Iranian cultural elements reflected in her identity and daily behaviour tells she is still an Iranian woman, which makes a distinction between her and her European colleague. When Parisa learned to integrate herself with her colleagues, her colleagues said she was “Westernized” and “not a real Iranian”. This hurt her certainl y.Case 51. Why did the vice presidence make no explanations?When the American found the manager did not tell the truth possibly, he adopted the face-saving strategy in Chinese culture . He was unwilling to let the Chinese manager feel embarrassed if he told the truth directly, otherwise, the business negotiation with Chinese telecommunication enterprise would not succeed.2.What do you think are the reasons why the manager became very friendly and agreed to build a long standing partnership with the electronic manufacturer?As a matter of fact, he discovered that the vice president of the American electronic manufacturer knew Chinese face culture very well. And in the negotiation he made up a story in order to get upper hand over the American. When the American unclosed the story and did not embarrass him.Case 61.What advice would you give to Li Xia and Sawada if you were their close friend?They are supposed to learn more about each other’s cultures andbe aware of the cultural differences to avoid such misunderstandings.2. Why did Li Xia so angry when Sawada put his arm around her back?Chinese culture is characterized by modesty and reserve. For almost every girl, when some boy, try to put an arm around her neck she would feel disgusted. So when Sawada decided to approach Li Xia by putting his arm around her back, Li Xia gave him a strong push and stopped him from doing that.Unit 3 CulturalDiversity in Customs and PerspectivesCase 1(P70)1.Why do the Andersons enclose the map and hotel information of the rates and phone numbers of hotels and motels withthe invitation?The Andersons enclose the map and hotel information as a convenience for the out-of-towners. They believe that by doing so they are being considerate.2.Why do the Sandoval become outraged and refuse to go to the wedding when they receive the invitation?But to the Sandoval family, hospitality meant more. From their point of view, the family of the bride should have welcomed the groom’s family into their home, no matter how crowded they might have been. To the Sandoval, hotel recommendations represented coldness. After all, the Sandoval believe they have demonstrated their closeness by taking time off from work to drive five hundred miles to the ceremony.Case 21.Why is the villager offended by the doctor‟s refusing to accept her offer of bread?In this case, the Azerbaijani(阿塞拜疆) woman shows her hospitality towards the Americans by offering her bread. By rejecting the bread, the doctor rejects the woman and her culture. Azerbaijanis believe that if you share food, you expose your heart and soul to the other person and are forever linked in friendship.2. In what way had the doctor‟s companion restored the vallager‟s dignity?By accepting the bread, the doctor’s companion accepts the villager’s hospitality, thus keeping her dignity and building a bridge between the two cultures.Case 31. What make Mrs. Golestani so upset that she cries alone in the kitchen?The color of flowers has different meanings for different cultures. In Iranian culture, yellow flowers represent the enemy, and giving someone yellow flowers means that you hate the person. It is just the color of flowers that makes Mrs. Golestani think that Anahid hates them. However, in American cult ure, the meaning to the gift of yellow flowers means “I miss you”.2. What would you do if you were Anahid in such a case?In such a case, the proper thing for Anahid to do is explain the different meanings of yellow flowers to show her sincerity and good intention so that their relations can be restoredCase 41. Why do Mr. and Mrs. Lin want to change the numbers in the address of their house?Just as many Americans believe that thirteen is unlucky, the Chinese have strong beliefs about good luck or bad luck associated with particular numbers. Four is the most negative number, since its sound is the same as death. Mr. and Mrs. Lin are obviously Chinese who are fully aware of the negative meaning of four.2. What else do you know about the cultural connotations of numbers?Numbers have positive and negative values for the Chinese. Sometimes the number has negative connotations; for example, seven is related to the notion that ghosts return seven days after death. Positive meanings are associated with other numbers: six for happiness; eight for prosperity; nine for long life.Case 51. Having a new baby is a happy thing.Why is Evelyn offended and why does she think that Zen is a lazy new mom?Evelyn was unaware that her daughter-in-law was observing common Asian postpartum behavior: the new mom goes to bed for a month while everyone pampers her. Family members, and sometimes neighbors, take over cooking and cleaning; when the baby needs to be fed.2.What is the Chinese practice in this respect?In American culture, the new mothers can do all the things. Evelyn thinks Zen should do.While in some other cultures it is quite different. In China, this practice is called zuoyuezi. The woman must stay in bed, and take many precautions to insure that she not damage her ability to produce breast milk.Case 61.Why was the peaceful Latin American demonstrator arrested?How close an individual can get to another while talking is, dictated by one’s culture. It is said that most middle-class North Americans choose a normal conversational distance of no closer than twenty-two inches from each other’s mouth. However, for people of certain South Americancultures, the distance is approximately fifteen inches.2.What caused the misunderstanding between the Latin American and the New York City policeman.The problem that occurred between the Latin American and the New York policeman was that their respective cultures had different ideas about spatial distancing. The Latin American was attempting to establish what for him was a comfortable conversational distance. Unfortunately, the policeman felt threatened because his personal space was being violated.Unit 4Cultural Values and Interpersonal RelationshipsCase 1(P100)1.Why did Guangrui consider Professor Stevens a powerful man?Guangruithinks that it was Professor Stevens’ personal relation with Ms Morin that helped to convince her to change her mind about his project.2.What are the different meanings of “I know her” in Chinese and north American cultures?In China, “I know her” means someone can use the social relationship to solve the problem which he or she are confronted by. In North America, “I know her” means someone does not need the social relationship to help he or she, but he or she can take thischance to explain make the fact clear.Case 21.Why did Kevin close the door?I n America, people talk to someone with the door closed for which they can protect their secret.2.How do you understand LanLan‟s behavior of leaving the door ajar?I n China, it is not appropriate for a man and a woman to be alone together in the same room.Thus LanLan deliberately left the door ajar when she went into Kevin’s room.Case 31.Why did people stand so close in queuing?People in line had to stand very close to one another to prevent others from cutting into the line. As a result, people have got used to standing close to the one before them, even when it comes to banking.2.How can you understand He Jia‟s discomfort?North Americans prefer more distance than Chinese do. Some Western Europeans, like even more space. Differences in how close to stand are a source of discomfort or misunderstanding as frequently as are dining habitsCase 41.How do you understand Le‟s behavior?Traditionally, most Chinese women have the tendency to rely on their men for things they are better for.Since Bill did better with photographing, Le decided that he should be in charge of it when they were together.2.Why was Bill so unbearable toward Le‟s behavior?Most western men initially expect that any women in their life wants to be treated as an equal. In this situation, he would expect Le to function as an independent and competent amateur photographer.Case 51.Why do you think June didn‟t go and sit with Lee?American students often have a lot of work to do and little free time, so in their social relationships they prefer to do what is easy, and it is generally easier to interact with people with whom one has more in common.2. What do you think Fran‟s answer will be?You will probably need to be patient, and not give up too quickly. You also need to keep making an active effort instead of waiting and hoping.Case 61.What do you think of the relationship between Guangcheng and Ma Hua?Therefore, as far as Chinese culture is concerned, Ma Hua said he needed to see other people first because it was socially required of him, while his friendship with Guangcheng was strong enough for him to wait till he felt relaxed enough before arranging a visit.2.Why can‟t peter understand that Guangcheng and Ma Hua are the best friends?A North American would normally attempt to see those people closest to him or her first. They believe that they have to work on strengthening those relationships by putting a higher priority on spending time with those people.。

跨文化交际导论(英文版)(第二版) Chapter 1 Introduction to Intercultural Communication

跨文化交际导论(英文版)(第二版) Chapter 1 Introduction to Intercultural Communication


(1) Intercultural communication (2) Cross-cultural communication (跨文 化传播) (3) International communication (4) Comparative mass communication (比较大众传播)
Core Content of ICC
(Rich and Gudykunst)
Interracial
International
Intercultural Communication
Interethnic
Intracultural
(Gudykunst and Hammer, 1987)

Four Categories of ICC
Question for Discussion:



1. Can you distinguish intercultural and crosscultural communication? Please give specific examples to illustrate international, interethnic, interracial communication. 2. Compare the core content of intercultural communication study as proposed by Rich and Gudykunst. 3. Please try to come up with at least 3 cases in your daily life to illustrate the features of intercultural communication phenomenon.

跨文化交流简介(Intercultural Communication)

跨文化交流简介(Intercultural Communication)



1. Intercultural communication as a human activity

The history of communication between people of different cultural backgrounds is almost as long as human history itself. Can you list any kinds of communication between people with different cultural backgrounds?
What is intercultural communication?

In the most general sense, intercultural communication occurs when a member of one culture produces a message for consumption by a member of another culture. More precisely, intercultural communication is communication between people whose perceptions and symbol systems are distinct enough to alter the communication event.(From Communication Between Cultures by Larry A. Samovar, Richard E. Porter & Lisa A. Stefani)
3. Founders of the Field of ICC

读思研 研究生英语阅读 翻译 unit one 翻译 stumbling blocks in intercultural communication

读思研 研究生英语阅读 翻译 unit one 翻译 stumbling blocks in intercultural communication

Unit One stumbling blocks in intercultural communication1.为什么我们与来自其它文化的人们的交流总是充满了误会、让人感到沮丧呢?令很多人奇怪的是,即使怀着良好的愿望、使用自己认为是友好的方式,甚至有互利的可能性,也似乎都不足以保证交流的成功。

有时候,出现排斥现象正是因为一方所属的文化群体团体是“不同”的。

在这个国际舞台发生重大变化的时刻,探讨为什么尝试交流的结果却令人失望的原因是必要的,这些原因实际上是跨文化交流中的绊脚石。

2.相似性的假设为什么误解或反对会产生呢?这个问题的一个回答就是,大部分的人天真地认为世界上的人有足够的相似之处,可以让我们成功地交流信息或感受,解决共同关注的一些问题,加强商业关系,或者只是产生我们所希望产生的印象。

所有的人都会生儿育女,组成家庭或社会,发展一种语言以及适应他们周围环境的这种倾向特别具有欺骗性,因为它带来了一种期望,这种期望就是这些行为的形式以及围绕这些行动的态度与价值观念将是相似的。

相信“人就是人”和“我们内在本质是相似的,”这让人感到心安理得,但是下定决心去寻找证据却只会令人失望。

3.力求证明达尔文关于面部表情是共同的这一理论的跨文化研究给人极大的希望,研究者发现脸部的某些看得见的形状,即因愤怒、恐惧、惊讶、悲伤、厌恶、幸福而紧缩的肌肉组合,我们人类各成员都是一样的。

但是这似乎无济于事,只要我们意识到一个人生长的文化决定了这种情感是否会表露或压抑,决定了在何种场合和多大的程度上会表露或压抑。

带来这种情绪感受的情形也因文化而异,例如:由于崇拜的文化信仰不同,一个心爱的人死亡可能带来欢乐、悲哀或其他情感。

4.因为似乎没有普遍的人性可以作为自动理解的基础,所以我们必须把每交往当作个别案例来处理,寻求任何共同的认知和交流方法并以此作为出发点。

如果我们认识到我们受文化的约束,受文化的改变,那么我们就会受这一现实:因为各自不同,我们确实不太清楚其他人“是”什么样的。

(完整版)新编跨文化交际英语教程_参考答案Unit1

(完整版)新编跨文化交际英语教程_参考答案Unit1

Unit 1Communication Across CulturesReading IIntercultural Communication:An IntroductionComprehension questions1. Is it still often the case that “everyone’s quick to blame the alien” in the contemporary world?This is still powerful in today’s social and political rhetoric. For instance, it is not uncommon in today‘s society to hear people say that most, if not all, of the social and economic problems are caused by minorities and immigrants.2. What’s the difference between today’s intercultural co ntact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greater importance than in any time in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”? Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one’s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture?Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society. Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a “global village”, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization? Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the ‘global’ may be more local than the ‘local’”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, “the ‘global’ may be more local than the ‘local’”.5. Why is it important for businesspeople to know diverse cultures in the world? Effective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability tounderstand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization? Globalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Case StudyCase 1In this case, there seemed to be problems in communicating with people of different cultures in spite of the efforts made to achieve understanding.We should know that in Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard‘s mistake might be that he chose to praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host and hostess it was as if he had attended an art exhibit and complimented the artist by saying, “What beautiful frames your pictures are in.”In Japan the situation may be more complicated. Japanese people value order and harmony among persons in a group, and that the organization itself-be it a family or a vast corporation-is more valued than the characteristics of any particular member. In contrast, Americans stress individuality as a value and are apt to assert individual differences when they seem justifiably in conflict with the goals or values of the group. In this case: Richard‘s mistake was in making great efforts to defend himself. Let the others assume that the errors were not intentional, but it is not right to defend yourself, even when your unstated intent is to assist the group by warning others of similar mistakes. A simple apology and acceptance of the blame would have been appropriate. But for poor Richard to have merely apologized would have seemed to him to be subservient, unmanly.When it comes to England, we expect fewer problems between Americans and Englishmen than between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the values expressed in this gesture: for Americans, ―”Help yourself”; for the Engl ish counterpart, ―”Be my guest”. American and English people equally enjoy entertaining and being entertained but they differ somewhat in the value of the distinction. Typically, the ideal guest at an American party is one who ―makes himself at home, even to the point of answering the door or fixing his own drink. For persons in many other societies, including at least this hypothetical English host, such guest behavior is presumptuous or rude.Case 2A common cultural misunderstanding in classes involves conflicts between what is said to be direct communication style and indirect communication style. InAmerican culture, people tend to say what is on their minds and to mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that‘s why the students from Mexico readily adopted the techniques of asking questions in class. However, Korean people generally prefer indirect communication style, and therefore they tend to not say what is on their minds and to rely more on implications and inference, so as to be polite and respectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough.Case 3The conflict here is a difference in cultural values and beliefs. In the beginning, Mary didn’t realize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters would do in borrowing without asking every time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience the same frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out).Case 4It might be simply a question of different rhythms. Americans have one rhythm in their personal and family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others.However, it is seldom that Americans engage themselves entirely in a friendship. Their friendships are warm, but casual, and specialized. For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner --- not because you don‘t think she could handle a fork and a knife, but because you have seen her that morning.Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reverse this --- see the second friend in the mornings for informal coffee meetings, and the first one you will invite more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends eas ily, and they don‘t feel it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances people from many other cultures would be hurt very deeply.。

跨文化交际unit1答案解析

跨文化交际unit1答案解析

Unit 1Communication Across CulturesWarm UpQuestions1. Why is it difficult to explain to a blind person what colors are?2. Do you sometimes find it hard to make yourself properly understood by others? If you do, why do you think it is hard?It is very difficult for people to understand one another if th ey do not share the same experiences. Of course, we all share the experience of being human, but there are many experiences which we donot share and which are different for all of us. It is these different experiences thatmake up what is called ―culture‖ in the social sciences -the habits of everyday life, the cues towhich people respond, the automatic reactions they have to whatever they see and hear. These often differ, and the differences may introduce misunderstandings where we seek understanding.Reading IIntercultural Communication:An IntroductionComprehension questions1. Is it still often the case that“everyone‟s quick to blame the alien”in the contemporary world?This is still powerful in today‘s social and political rhetoric. For instance,it is not uncommon intoday‘s society to hear people say that most, if not all, of the social and economic problems arecaused by minorities and immigrants.2. What‟s the difference between today‟s intercultural contact and that of any time in the past?Today‘s intercultural encounters are far more numerous and of greaterimportance than in anytime in history.3. What have made intercultural contact a very common phenomenon in our life today?New technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated culturalinteraction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence“culture is everything and everywhere”?Culture supplies us with the answers to questions about what the world looks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communication?The three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one‟s family teach him or her while he or she grows up in it?The family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture? Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generallyagreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to?People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society exist?A free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Discovering Problems: Slim Is Beautiful?Questions for discussionWhich do you think is the mark of beauty, thin or fat? Why is it often said that beauty is in the eye of beholder?One sociologist once said that with the greater influence of American culture across the world, the standard of a beauty is becoming more and more Hollywood-like, characterized by a chiseled chin and a tall, slim figure. One can see such beautiful images in almost any American movie. We Chinese also share the notion that the standard idea of beauty includes being tall, thin, and light skinned. It seems that with the process of globalization, eastern and western beauties look more and more alike.But we have to remember that the definition of beauty differs from culture to culture. For example, Hispanic standards of female beauty are to have big hips, a moderate tan, and a short height. As is described in the article, in southeastern Nigeria, Coca-Cola-bottle voluptuousness is celebrated and ample backsides and bosoms are considered ideals of female beauty.What‘s more, the ideal standard of beauty varies from time to time. For instance, during timesof famine, the ideal standard of beauty for women is a much larger body size. Larger size and more body fat may reflect one‘s status; for it suggests that the person is well fed and healthy. Thinness then wouldreflect malnutrition. However, during times of plenty, plumpness is not a reflection ofstatus. People may easily associate fatness with hypertension, h eart disease or other potential diseases. Likewise, during eras in which lower-class labors had to toil predominantly outside for hours a day, tanned skin was an indication of lower status, and therefore the ideal standard of female beauty was very pale skin; women during those times actually used a lot of white powdered cosmetics to exaggerate the paleness of their skin. Now, however, tan is a reflection of having more leisure time spent on seashores instead of working in an office all the time, and therefore it may suggest higher status, so women strive for darker skin tones.It is true that beauty is in the eye of the beholder because people of different cultures and in different situations may have different ideas about what is beautiful and what is not.Group WorkFirst share with your group member whatever experiences you have had in communication events that can be considered as intercultural. Then work together to decide whether each of the following cases of communication is possibly intercultural or not and, if it is, to what extent it is intercultural. Try to place all the cases along a continuum of interculturalness, from the most intercultural to the least intercultural.All the cases may seem to be intercultural but they differ in the extent to which they are intercultural. However it may be very difficult for us to place all these cases along a continuum of interculturalness from the most intercultural to the least intercultural, for many other factors have to be taken into consideration if we have to decide which is more intercultural than another. For instance, whether communication between a male manager and a female secretary is intercultural or not and, if it is, how intercultural it may be, may depend on the cultural and social backgrounds of the two persons. If they are from drastically different cultures, communication between them is surely intercultural and may be very intercultural. If they are from the same culture, communication between them may be little intercultural.The following is tentatively suggested for measuringthe interculturalness of the cases of communication, and the cases are presented from the most intercultural to the least intercultural: Communication between a Chinese university student and an American professor; Communication between a Canadian girl and a South African boy;Communication between a first-generation Chinese American and third generation one; Communication between a businessperson from Hong Kong and an artist from Xian; Communication between a teenager from Beijing and a teenager from Tibet;Communication between a father who is a farmer all his life and his son who works as an engineer;Communication between a software technician and a fisherman; Communication between a male manager and a female secretary (supposing they are of the similar cultural and social backgrounds) .DebateThe class is to be divided into two groups and debate on the two different views mentioned in thefollowing on intercultural communication. State your point of vi ew clearly and support your argument with convincing and substantive evidence.Pro: People are people; more interactions would lead to greate r understanding of each other.(Commonality precedes)Con: People are shaped by different environments they find themselves in, therefore, the difference overrides. (Differences precedes)1. Human beings tend to draw close to one another by their common nature. We all share the common basic needs.2. Rapid expansion of worldwide transportation and communication networks have made it far easier than ever before for people throughout the world to contact with one another.3. The process of globalization may reduce the regional differences between people all over the world. We are all members of the ―global village‖.4. Economic interdependence in today‘s world requires people of different countries to interact onan unprecedented scale, and more interaction will result in more similarity among people.5. More and more people from various cultures have to work and live together and they will adapt to each other to such an extent that cultural differences between them may no longer matter.1. People throughout the world may be similar in many aspects, but differences in habits and customs keep them apart.2. Though the basic human needs are universally the same, people all over the world satisfy their basic common human needs in different ways.3. As our society is becoming more and more diversified, differences between people tend to grow larger in some aspects.4. It is differences between people that underlie the necessity of communication, and it does not follow that communication which may increase the possibility of understanding between people will always reduce differences.5. People nowadays are more likely to try to maintain their unique cultural identities when they find themselves living closely with people of other cultures.From the two seemingly opposite viewpoints, we can learn something that we should keep in mind when we are involved in interculturalcommunication. First, all human beings share some common heritages that link us to one another. To some extent, people throughout the world are pretty much alike in many aspects, and that has formed the very basis on which it is possible for people of various cultures to communicate. However, what we have to realize is that there are also vast differences between people from various cultural groups. To really understand a person whose cultural background is different from yours can be very difficult, for both you and that person maybe subconsciously influenced by each one‘s own cultural upbringing. In a sense, what we should doin intercultural communication is to treat people of other cultures both as the same with and as different from us.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed?Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a“global village”is like?As our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a ―global village‖, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalization?Technology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that“the…global‟may be more local than the…local‟”?The increasing global mobility of people and the impact of new electronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, ―the ‗global‘may be more local than the ‗local‘‖.5. Why is it important for businesspeople to know diverse cultures in the world?Effective communication may be the most important competitive advantage that firms have tomeet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted with?Countries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael Fay?This case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalization? Globalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.WritingRead the following and then try to write a short essay on what one has to learn to get prepared for working and living in a new cultural environment.There seems to be so much that one can do to get oneself well prepared for working and living in a new cultural environment. Apart from what is mentioned in the passage, the following may be what a person in Anna ‘s situation should also try to do:1. Learning the language that is used in the new cultural environment.2. Learning about the history and present social situation of the area or the country.3. Learning about the dominant religious belief and some important social customs.4. Learning about the cultural uses of nonverbal means inc luding time and space for communication.5. Learning to look at things and people in new perspectives that are different from what one is accustomed to.6. Developing a more tolerant attitude toward any unfamiliar phenomena.7. Becoming aware that problems and misunderstandings are inevitable in intercultural communication.8. Learning about how foreigners are usually perceived and treated by the local people.Identifying Difference: How We Address Each OtherQuestions for discussionHow do you address a friend from an English-speaking country? And how should we do it if he or she knows our culture very well or if we speak Chinese to each other?Usually we can address a friend from an English-speaking country by his/her first name withoutmentioning his/her surname or title out of respect for his/her culture. Because people from English-speaking countries attach great importance to casualness in addressing each other in order to form a relatively intimate and equal relationship. But if he or she knows our culture very well or if we speak Chinese to each other, we can address him/her in the Chinese way. Just as the old sayinggoes, ―When in Rome, do as the Romans do‖, it‘s better for our friend to learn more about andbecome better acquainted with the Chinese culture. In this way, when addressing him/her, we can add ―xiao‖(young) or ―lao‖(aged) before his/her family name according to his/her age so as to create an amicable atmosphere. We can also address him/her by using his/her title in a humorous way,or by inventing some nickname for him or her in either English or Chinese, depending on the degree of intimacy.SurveyConduct a survey among some Chinese students to find how much they know about the possible cultural differences between Chinese and English-speaking people in the speech behaviors listed below.SpeechbehaviorChina English-speaking countriesGreetin g When greeting each other, theChinese often begin with ―Have you eaten?‖, ―Where are yougoing?‖, ―What are youdoing?‖,―Long time no see.‖ and so on.People from English-speakingcountries usually say ―Hello.‖―Good morning/afternoon/evening‖―Nice to meet you./Glad to see you.‖or ―How doyou do?‖Apologi zing Chinese people seem toapologize less often thanPeople from English-speakingcountries often apologize inEnglish-speaking people. TheChinese apologize only whenthey think it is about somethingthat really matters.their daily life even for th e most trivial things.Making request s Chinese people tend to make requests in indirect ways, especially when the peop leinvolved are not on intimate terms with one another.People from English-speaking countries tend to mak e requests directly and openly.Express ing gratitu de Chinese people often expre ss their gratitude not just by what they say, but also by what they do and what they give to others who have done them a favor. People from English-speaking countries tend to show their gratitude more verbally t o others who have helpedthem.Express ing disappr Chinese people are reluctant to express their disproval openly for fear of making others lose face. If People from English-speaking countries are more likely to express their disapprovoval they have to express disapproval,they often prefer to do it in a veryindirect way.al freely and directly.Leave-t aking Chinese people tend to excusethemselves by claiming that theothers must be tired or busy, etc,using the expressions thatimputethe motive of tirednessor business to the other partywhen parting.People from English-speakingcountries would usually findreasons to part related tothemselves rather thanto others.Intercultural InsightExplorationTry to describe and explain the possible similar experiences in your use of English as a foreign language in communicating with native speakers.What a student tells us below can further illustrate the point that how we communicate appropriately in intercultural encounters may not be as simple as we tend to assume:I remember in the first class of oral English when I was a freshman at university, we students habitually addressed our amiable foreign teacher as ―teacher‖as we did to the other Chinese teachers. But he asked us to call him by his first name instead. Since he seemed morethan fifty years old we were embarrassed but gradually we learned that was the suitable way to address a teacher in the United States, for teachers in the United States generally prefer to be seen as equal and like a friend to their students. However, when I was already a junior, to our great surprise, one of our foreign teachers who taught us intensive reading told us that hepreferred to be called by us as ―Professor White‖ or ―Doctor White‖. The reason was simplythat he wanted to be properly respected in China.Translation纵观历史,我们可以清楚地看到,人们由于彼此所处地域、意识形态、容貌服饰和行为举止上存在的差异,而长久无法互相理解、无法和睦相处。

跨文化交际复习unit 1

跨文化交际复习unit 1

Unit 1 An introduction to Intercultural Communication
celiadan22@

1. Warm-up Exercises
1) Proverbs and sayings 2) Questions 3) A Comparative study
c. How: How should the communicators deal with the differences so as to communicate with each other effectively or successfully?



影响跨文化交际的三个变项: 一是观察事物过程:其中包括信念、价值观念、态度、 世界观及社会组织。 二是语言过程:其中包括语言及思维模式。
?从人类活动范围看可专门研究不同文化中家庭成员的关系的关系师生关系雇主与雇员的关系顾客与店主师生关系雇主与雇员的关系顾客与店主的关系熟人朋友之间陌生人之间的交际方式等等
Intercultural Communications
2012-2013
Contents

Unit 1 An introduction to Intercultural Communication Unit 2 Culture and Communication Unit 3 Daily Verbal Communication Unit 4 Verbal Communication Unit 5 Language and Culture Unit 6 Nonverbal Communication Unit 7 Cultural Differences Unit 8 Intercultural Adaptation

unit 1 intercultural communication in global context

unit 1 intercultural communication in global context


Effects of Globalization



Globalization has various aspects which affect the world in several different ways such as: Industry - emergence of worldwide production markets and broader access to a range of foreign products for consumers and companies. The movement of material and goods between and within national boundaries has become easier.

Para. 5 Americans are faced with challenges related to communication across cultures both domestically and internationally.



Para. 3-4 conflict within our nation
para.3 political sophistication and polorization within our nation
para. 4. reasons




para. 4. reasons 1. differing opinions about the role we should play in world affairs 2. why it is important to study international relationship in association with IC

新编跨文化交际英语教程_参考答案unit1

新编跨文化交际英语教程_参考答案unit1

Unit 1Communication Across CulturesReading IIntercultural Communication:An IntroductionComprehension questions1. Is it still often the case that “everyone’s quick to blame the alien” in the contemporary worldThis is still powerful in today’s social and political rhetoric. For instance, it is not uncommon in today‘s society to hear people say that most, if not all, of the social and economic problems are caused by minorities and immigrants.2. What’s the difference between today’s intercultural con tact and that of any time in the pastToday‘s intercultural encounters are far more numerous and of greater importance than in any time in history.3. What have made intercultural contact a very common phenomenon in our life todayNew technology, in the form of transportation and communication systems, has accelerated intercultural contact; innovative communication systems have encouraged and facilitated cultural interaction; globalization of the economy has brought people together; changes in immigration patterns have also contributed to intercultural encounter.4. How do you understand the sentence “culture is everything and everywhere”Culture supplies us with the answers to questions about what the worldlooks like and how we live and communicate within that world. Culture teaches us how to behave in our life from the instant of birth. It is omnipresent.5. What are the major elements that directly influence our perception and communicationThe three major socio-cultural elements that directly influence perception and communication are cultural values, worldview (religion), and social organizations (family and state).6. What does one’s family teach him or her while he or she grows up in itThe family teaches the child what the world looks like and his or her place in that world.7. Why is it impossible to separate our use of language from our culture Because language is not only a form of preserving culture but also a means of sharing culture. Language is an organized, generally agreed-upon, learned symbol system that is used to represent the experiences within a cultural community.8. What are the nonverbal behaviors that people can attach meaning to People can attach meaning to nonverbal behaviors such as gestures, postures, facial expressions, eye contact and gaze, touch, etc.9. How can a free, culturally diverse society existA free, culturally diverse society can exist only if diversity is permitted to flourish without prejudice and discrimination, both of which harm all members of the society.Reading IIThe Challenge of GlobalizationComprehension questions1. Why does the author say that our understanding of the world has changed Many things, such as political changes and technological advances, have changed the world very rapidly. In the past most human beings were born, lived, and died within a limited geographical area, never encountering people of other cultural backgrounds. Such an existence, however, no longer prevails in the world. Thus, all people are faced with the challenge of understanding this changed and still fast changing world in which we live.2. What a “global village” is likeAs our world shrinks and its inhabitants become interdependent, people from remote cultures increasingly come into contact on a daily basis. In a “global village”, members of once isolated groups of people have to communicate with members of other cultural groups. Those people may live thousands of miles away or right next door to each other.3. What is considered as the major driving force of the post-1945 globalizationTechnology, particularly telecommunications and computers are considered to be the major driving force.4. What does the author mean by saying that “the ‘global’ may be more local than the ‘local’”The increasing global mobility of people and the impact of newelectronic media on human communications make the world seem smaller. We may communicate more with people of other countries than with our neighbors, and we may be more informed of the international events than of the local events. In this sense, “the ‘global’ may be more local than the ‘local’”.5. Why is it important for businesspeople to know diverse cultures in the worldEffective communication may be the most important competitive advantage that firms have to meet diverse customer needs on a global basis. Succeeding in the global market today requires the ability to communicate sensitively with people from other cultures, a sensitivity that is based on an understanding of cross-cultural differences.6. What are the serious problems that countries throughout the world are confronted withCountries throughout the world are confronted with serious problems such as volatile international economy, shrinking resources, mounting environmental contamination, and epidemics that know no boundaries.7. What implications can we draw from the case of Michael FayThis case shows that in a world of international interdependence, the ability to understand and communicate effectively with people from other cultures takes on extreme urgency. If we are unaware of the significant role culture plays in communication, we may place the blame for communication failure on people of other cultures.8. What attitudes are favored by the author towards globalizationGlobalization, for better or for worse, has changed the world greatly. Whether we like it or not, globalization is all but unstoppable. It is already here to stay. It is both a fact and an opportunity. The challenges are not insurmountable. Solutions exist, and are waiting to be identified and implemented. From a globalistic point of view, there is hope and faith in humanity.Case StudyCase 1In this case, there seemed to be problems in communicating with people of different cultures in spite of the efforts made to achieve understanding.We should know that in Egypt as in many cultures, the human relationship is valued so highly that it is not expressed in an objective and impersonal way. While Americans certainly value human relationships, they are more likely to speak of them in less personal, more objective terms. In this case, Richard‘s mistake might be that he chose to praise the food itself rather than the total evening, for which the food was simply the setting or excuse. For his host and hostess it was as if he had attended an art exhibit and complimented the artist by saying, “What beautiful frames your pictures are in.”In Japan the situation may be more complicated. Japanese people value order and harmony among persons in a group, and that the organization itself-be it a family or a vast corporation-is more valued than the characteristics of any particular member. In contrast, Americans stress individuality as a value and are apt to assert individual differences when they seem justifiably in conflict with the goals or values of the group.In this case: Richard‘s mistake was in making great efforts to defend himself. Let the others assume that the errors were not intentional, but it is not right to defend yourself, even when your unstated intent is to assist the group by warning others of similar mistakes. A simple apology and acceptance of the blame would have been appropriate. But for poor Richard to have merely apologized would have seemed to him to be subservient, unmanly.When it comes to England, we expect fewer problems between Americans and Englishmen than between Americans and almost any other group. In this case we might look beyond the gesture of taking sugar or cream to the values expressed in this gesture: for Americans, ―”Help yourself”; for the English counterpart, ―”Be my guest”. American and English people equally enjoy entertaining and being entertained but they differ somewhat in the value of the distinction. Typically, the ideal guest at an American party is one who ―makes himse lf at home, even to the point of answering the door or fixing his own drink. For persons in many other societies, including at least this hypothetical English host, such guest behavior is presumptuous or rude.Case 2A common cultural misunderstanding in classes involves conflicts between what is said to be direct communication style and indirect communication style. In American culture, people tend to say what is on their minds and to mean what they say. Therefore, students in class are expected to ask questions when they need clarification. Mexican culture shares this preference of style with American culture in some situations, and that‘s why the students from Mexico readily adopted the techniquesof asking questions in class. However, Korean people generally prefer indirect communication style, and therefore they tend to not say what is on their minds and to rely more on implications and inference, so as to be polite and respectful and avoid losing face through any improper verbal behavior. As is mentioned in the case, to many Koreans, numerous questions would show a disrespect for the teacher, and would also reflect that the student has not studied hard enough.Case 3The conflict here is a difference in cultural values and beliefs. In the beginning, Mary didn’t realize that her Dominican sister saw her as a member of the family, literally. In the Dominican view, family possessions are shared by everyone of the family. Luz was acting as most Dominican sisters would do in borrowing without asking every time. Once Mary understood that there was a different way of looking at this, she would become more accepting. However, she might still experience the same frustration when this happened again. She had to find ways to cope with her own emotional cultural reaction as well as her practical problem (the batteries running out).Case 4It might be simply a question of different rhythms. Americans have one rhythm in their personal and family relations, in their friendliness and their charities. People from other cultures have different rhythms. The American rhythm is fast. It is characterized by a rapid acceptance of others.However, it is seldom that Americans engage themselves entirely in a friendship. Their friendships are warm, but casual, and specialized.For example, you have a neighbor who drops by in the morning for coffee. You see her frequently, but you never invite her for dinner --- not because you don‘t think she could handle a fork and a knife, but because you have seen her that morning.Therefore, you reserve your more formal invitation to dinner for someone who lives in a more distant part of the city and whom you would not see unless you extended an invitation for a special occasion. Now, if the first friend moves away and the second one moves nearby, you are likely to reverse this --- see the second friend in the mornings for informal coffee meetings, and the first one you will invite more formally to dinner.Americans are, in other words, guided very often by their own convenience. They tend to make friends easily, and they don‘t feel it necessary to go to a great amount of trouble to see friends often when it becomes inconvenient to do so, and usually no one is hurt. But in similar circumstances people from many other cultures would be hurt very deeply.。

Unit 1 An Introduction Intercultural Communication 跨文化交际复习指导资料

Unit 1 An Introduction   Intercultural Communication  跨文化交际复习指导资料

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4. People are religiously different.
Christianity. About 21.4 billion Christians in the world. Bible. For philanthropy and equal for everybody.
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The Objectives
1) To explore cultural self-awareness, other culture
awareness and the dynamics that arise in interactions between the two. 2) To understand how communication processes differ among cultures. 3) To identify challenges that arise from these differences in intercultural interactions and learn ways to creatively address them. 4) To acquire knowledge and develop skills that increase intercultural competence. 5) To have an understanding of the meaning of the cultures understood by the westerners and the easterners or the Chinese and Americans.
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5. People are ideologically different.

=跨文化交际-广东工业大学

=跨文化交际-广东工业大学

• Culture is the grammar of our behavior • Culture is what people need to know in order to behave appropriately in any society. It includes all the rules that make actions meaningful to those acting and to the people around them.
• Culture is like the water a fish swims in • Our culture is so much a part of who we are and what the world is like for us that we do not notice it.
(3)conception of cleanliness, attitudes towards dependents, theory of disease, approaches to problem-solving, conception of status mobility, status designations based on age, sex, class, occupation, kinship, etc. (4)nature of friendship, ordering of time, concept of “self”, preference for competition or cooperation, body language, notions about logic and validity, patterns of handling emotions

跨文化交际的英文表达

跨文化交际的英文表达

"Cross-cultural communication" 是指在不同文化背景下进行交流和理解的过程。

在许多情境下,人们可能会用以下表达来描述跨文化交际:
1. Intercultural Communication: 跨文化交际的常用术语。

2. Cultural Exchange: 文化交流,表示在不同文化间分享和交流信息。

3. Global Communication: 全球交流,指的是超越国界进行的跨文化沟通。

4. Diversity and Inclusion: 多元性与包容,强调在交际中考虑和尊重不同文化的多样性。

5. Interpersonal Understanding: 人际理解,强调在交流中理解和尊重他人的文化差异。

6. Cultural Sensitivity: 文化敏感性,指的是在交际中考虑并尊重他人的文化背景。

7. Adaptation and Adjustment: 适应与调整,表示在不同文化环境中调整自己的交际方式以融入当地文化。

8. Global Citizenship: 全球公民意识,鼓励个体在跨文化交际中具有开放、包容和全球意识。

9. Cultural Intelligence (CQ): 文化智商,强调个体在不同文化中有效交往的能力。

10. Bridging Cultural Divides: 架桥文化分歧,表示尝试弥合不同文化间的差异。

在任何跨文化交际中,理解文化差异的重要性以及尊重他人文化的价值观是关键。

这些表达可以帮助描述和促进在多元文化背景中的有效交际。

Unit 1 Intercultural Communication

Unit 1 Intercultural Communication

intercultural communication and hand in as homework (1).
• Discussion: Oral discussion will be conducted in class and written discussion will be required out of class. Hand in the written discussion in time (2).
编辑课件
7
Where do the meanings of words come from?
• The meanings of words are very much influenced by culture. Meaning is in the person, not in the word, and each person is the product of a particular culture that passed on shared and appropriate meanings. Thus, if we want to learn to communicate well in a foreign language, we must understand the culture that gives that language meaning.
编辑课件
11
Examples of Different Cultures Regarding Beauty
• Ideas of what is beautiful differ from one culture to another. The Flathead Indian of North America used to bind the heads of babies between boards so they would have long sloping foreheads. In the Flathead culture, long sloping foreheads were beautiful. Other cultures might think that they are strange-looking and unattractive. Many people cut scars into their bodies or tattoo themselves so that others in their culture will think they are beautiful. Objects are inserted in holes in the nose, lips, and ears in a number of different cultures in many twentieth-century societies, rouge, lipstick, eye shadow, perfume, and hair spray are all used to increase attractiveness.

跨文化交际Unit 1(大二英语)

跨文化交际Unit 1(大二英语)




If you have a question to ask your foreign teacher of English, you may say goodbye to him and leave immediately after you have got the answer and expressed your gratitude. On his way to the school cinema, Li Hong saw Professor Jones walking to the cinema, too. Li said, “You’re going to see the film, aren’t you? On a cold winter day you met Professor Brinser on your way to the library. You said to him, “It’s rather cold. You’d better wear more clothes”.
ICC
Interracial Com.
Interethnic Com.
Case 1

My Japanese friend Satsuki was engaged with her American boyfriend Joe and brought him to her parents in Tokyo.
Course Objectives




get the basic information about communication and cultures and try to understand how culture influences our interaction with people of different cultural groups. raise cross-cultural awareness. get mind-prepared to predict and solve possible problems in intercultural communication. better understand and appreciate the Chinese people, Chinese language and Chinese culture.

InterculturalCommunicationintheGlobalWorkplace

InterculturalCommunicationintheGlobalWorkplace

Turchina T.V.Ukrainian Academy of Banking, SumyIntercultural Communication in the Global WorkplaceAre you a good businessperson? Can you manage the stressful situations that often take part in international trade? How would you deal with Japanese customers? How would you behave when invited to dinner by a Chinese customer? Is there any kind of basic “international business behavior”? Would you be able to work for a German company? What about the American way of dealing with the working force? Any businessperson should have an answer for each one of these questions. Globalization, the expansion of intercontinental trade, technological advances and the increase in the number of companies dealing on the international stage have brought about a dramatic change in the frequency, context and means by which people from different cultural backgrounds interact. Today's companies are doing business more and more in a global context. The people that count in any business from the suppliers to clients to employees are increasingly based in remote locations in foreign countries. The need for effective and clear intercultural communication is becoming vital in securing success in today's global workplace.Intercultural communication has many definitions. In short intercultural communication looks at how people, from differing cultural backgrounds, endeavour to communicate. It draws on areas such as cultural anthropology and other areas of communication to build an academic framework. At its foundation is the desire to establish and understand how people from different cultures communicate with each other and help people improve this.Within the context of the global workplace, intercultural communication looks at how people communicate (verbally and non-verbally), manage, work together, approach deadlines, negotiate, meet, greet, build relationships and much more. Companies and individuals looking to do business within the global workplace often fail to address such areas before doing business abroad. This can and does lead to poor performance and lost deals. Greater understanding of intercultural differences,etiquette, protocol and communication as well as more informed planning will certainly lead to a much higher probability of achieving business goals. Cross cultural solutions to international business demands are increasingly being viewed as a valid and necessary method in enhancing communication and interaction in and between companies, between companies and customers and between colleagues. Cross cultural consultancies are involved in aiding companies to find solutions to the challenges cross cultural differences carry. Daily practice often shows professionals that working abroad or in an international setting is harder than expected beforehand and that academic contents do not seem basic in some specific situations. International and national businesses are ultimately the result of people. As with incompatible software, if people are running on different cultural coding, problems can occur. Cross cultural consultancies therefore concentrate their efforts on interpersonal communication.Intercultural communication today means getting a competitive edge. Why? Because today business is highly competitive and fast changing. People need to get it right, and get it right the first time. Whether someone is looking for a new supplier, giving a presentation, or negotiating a contract intercultural communication can, does and will play an important role. It impacts our ability to communicate effectively within a culture as well as how we are perceived. Etiquette and protocol aside, people with intercultural communication skills are those with certain key competencies and characteristics. Those that do well working with other cultures usually demonstrate open-mindedness, inquisitiveness, patience and self-awareness. These basic skills help nurture a sympathetic, personal and intuitive approach to doing business that lends itself to working with the unknown. However, this is only a firm foundation. Individuals also need to acquire operational tools and practical skills to help them express themselves and adapt their style and approach to the needs of the target culture. This is achieved through research, experience, intercultural training courses and asking colleagues. Cross cultural solutions to international business demands are increasingly being viewed as a valid and necessary method in enhancingcommunication and interaction in and between companies, between companies and customers and between colleagues.Cross cultural consultancies are involved in aiding companies to find solutions to the challenges cross cultural differences carry. Daily practice often shows professionals that working abroad or in an international setting is harder than expected beforehand and that academic contents do not seem basic in some specific situations.International and national businesses are ultimately the result of people. As with incompatible software, if people are running on different cultural coding, problems can occur. Cross cultural consultancies therefore concentrate their efforts on interpersonal communication. Different cultures and cultural backgrounds between a highly diverse staff base brings with it obstacles, challenges and difficulties. Cross cultural differences manifest in general areas such as in behaviour, etiquette, norms, values, expressions, group mechanics and non-verbal communication. These cross cultural differences then follow on through to high level areas such as management styles, corporate culture, marketing, HR and PR.Working in the global workplace, although a necessity, is proving to have a positive effect on individuals and companies. As people are forced to think outside the box they develop greater interpersonal skills and learn news ways of doing things. In conclusion, the need for intercultural communication skill is obvious - we are all working in an interconnected global economy and it is important to build good relationships with people from other cultures. This leads to better business.References1.Burgoon J.K. Mindfulness and Interpersonal Communication. –Journal ofSocial Issues, 2000.2.Payne N. Cross Cultural Solutions for International Business. InternationalJournal of Intercultural Relations, 1997. – 301-302.3.Gibson R. Intercultural Business Communication. – Oxford, 2002. – 7 p.4.Kellerman K. Communication: Inherently strategic and primarily automatic.Communication Monographs, 1998. – 288-289.。

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The term “girl” is sometimes interpreted to be demeaning or disrespectful.
一位大学女生对一位30多岁的售货员说: “小姐,把这给我看看。” “小姐” 回答说: “你 没看我多大了,小姐不是随便可以叫的。”
Question: Why was the shop assistant angry with the university student?
For most people, “woman” means someone who is married and who probably is not young. In fact, most single Chinese females, such as university students, would be insulted to be called “women”.
The remedy, according to Dr. Strenger, is a process that he calls “active self-acceptance” through a sustained quest for self-knowledge through life. The fear for insignificance can only be overcome through strong individual and cultural identity over and above measurable achievement. He believes that people need to invest as much time in developing their worldview as their careers.
“In the States, we call ourselves ‘women’ if we’re old enough to go to the university, calling us ‘girls’ is insulting.”
Chinese perspective
In china, “girl” means someone who is young and single. In a way, it makes a female sound more desirable to be called a girl rather than a woman.
Dr. Strenger advises, “Stable meaning cannot be found in cheap paperbacks. People should invest time and thought to their worldviews and self-understanding in the same way they invest in medical studies and law school.”
1. What do you think are the reasons for young people’s yearning to be a celebrity today?
2. How can today’s people find their own selfworth and real meaning of life?
Case 2
A multinational Dutch firm that outsourced(外包)the development of a new global information technology service platform to an Indian company. When the Dutch head of the IT group met with the programming team in Bangalore to discuss the core platform on which to build the application, he casually suggested that the Indians use a well-known, commercially available platform. This was only one of many platforms that could be used but one with which the manager was familiar. He asked the lead on the Indian team if they could build the application on that platform.
“You asked us to build it on a very unfriendly platform for this application,” was the reply. “It would have been better doing it in a different way.” The Dutch technology manager was astonished.
Analysis
Just as Dr Strenger notices that over the recent years people around the world have been suffering from an increasing fear of their own “insignificance”. As humans we naturally measure ourselves to those around us, but now we live in a global village we are comparing ourselves with the most significant people in the world—and finding ourselves wanting. In the past being a lawyer or doctor was a very reputable profession. But today, even high achievers constantly fear that they are insignificant when they compare themselves to success stories in the media.
Case 1
A generation ago young people aspired to become lawyers and doctors. Now they yearn to be the next Oscar winner or celebrity pop star. Bur Dr. Carlo Strenger, a university psychologist warned that this is weakening havoc (大破坏,浩劫) with our self-image and undermining our sense of self-worth.
He began an interdisciplinary project on the phenomenon ten years ago. By using a wide-ranging framework he thinks that he has pinpointed(准确找到) the cause. “The impact of the global infotainment(资讯娱乐)network in the individual is to blame.”
American perspective
What to call females is a sensitive and sometimes confusing issue in the west.
In formal, public settings, it is customary to call any woman who is pen though she may not be legally old enough to vote, marry, purchase alcoholic beverages, drive a car, or sign a contract. This terminology became widespread during the women’s liberation movement in the 1960s.
Unit 1
Intercultural Communication in the Global Context
Warm up
As a visiting professor in an American university, Chunghwa was invited to give a lecture to a group of American students; he talked about university students in China. During the question-and–answer period after the lecture, one female student asked a question that surprised Chunghwa “when you talked about female students, you referred to them as girls. Why?”
“Yes,” the team leader replied, “we can do it.”
After six months of delay and cost overruns (超支)in excess of $10 million, the job was finished. The IT manager of the Dutch firm asked the Indian team why it had cost so much more and had taken so much longer than they had originally estimated.
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