外贸跟进模板

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外贸客户跟进邮件模板

Dear John Smith,Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, [ABC Company]. Do you have 10 minutes anytime early next week that would work?While I have you, I thought you might find some interest in our cooperation with [client name]. We helped them [achieve goal] resulting in [ideally you have a % to use here, but any meaningful result will suffice]. You can read the whole story here: [Provide case study link.]As a reminder, we're a [Outline the main business] company, expert (or specializing) in the [Describe more spcifically] category. We've worked with [name 2-3 clients] in your country, and help many others to [achieve goal].I look forward to hearing from you soon.Best regards,Lily LeeDear John Smith,As I've gotten to know your company better, I've come to believe that our company aligns well with both your company's immediate needs and ultimate goals.We can offer [product or service] that will allow you to [solve specific problems they're facing]. We use different tactics than our competitors, including [differentiators from other companies in your space].We've consistently been recognized for our exceptional product quality and service, like [specific accomplishments you can reference]. We were able to help one of our customers [reference a specific, relevant customer story].Given how well our [product or service] suits your needs, I think we could do some great work together.[Engaging question to wrap things up]?Best regards,Lily Lee客户跟进邮件（3）Dear John Smith,Hope you had a good weekend (been well, etc.).Not sure if you've been really slammed or you've decided to hold off for now, but I wanted to see if you might have any feedback on our proposal?Certainly, no rush on our end — I don't want to become a pest if you'd prefer I hold off on contact.I also thought you might have some interest in a recent post on [a post specific to the prospect's category, or if you don't have one, a category-specific, third-party article]. You can read it here: [link].Look forward to hearing from you.Best regards,Lily Lee客户跟进邮件（4）Dear John Smith,I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here?If it is, I won't bother you anymore. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. Thanks for your time.Best regards,Lily Lee。

外贸客户跟进话术简短

外贸客户跟进话术简短大家好啊！今天来聊聊外贸客户跟进话术这个热门话题。

做外贸的小伙伴们都知道，跟客户聊天就像谈恋爱，得讲究技巧，更要懂得分寸！问候开场要走心，别整那些干巴巴的客套话。

比如这样说："亲爱的老王，看到您最近订单量增长，真为您高兴！不知近期生意可好？"这么说多暖心啊，显得咱们很关心客户。

询问需求得巧妙，别上来就问人要不要下单。

可以这样："上次您提到对新产品感兴趣，我们最近正好有新款到货，要不要看看图片呀？"这话说得既不突兀，还显得特别贴心。

跟进报价要机灵，不能直接甩个数字就完事。

这样说更好："考虑到您是老客户，这次我们特意给您匹配了最优惠的价格方案，您看看合适吗？"让客户感受到尊重和重视。

催单也是门艺术，得像哄小孩一样有耐心。

比如："您上次看中的产品库存不多了，要不要先预定一些？这样可以确保您的供应不会断货哦！"这么说既不显得着急，还带点小提醒。

处理异议要像个知心大姐姐，耐心又体贴。

"您说的这个问题确实很重要，不如我们一起想想解决方案？"遇到不满意的地方，要让客户感觉咱们是在帮他解决问题。

谈价格要像个老江湖，既不能太直接，也不能太含糊。

"这个价格虽然比市面上稍高，但我们的品质和服务绝对让您满意，您觉得呢？"点明优势，让客户自己权衡。

发送样品要主动出击："为了让您更好地了解产品，我们准备了最新样品，您看什么时候方便收货呢？"这话说得多周到，显得咱们特别上心。

节日问候要走心走肺："听说您那边快过节了，提前祝您节日快乐！顺便说一下，我们最近有个节日特惠活动。

"把营销和祝福完美结合，既不生硬还特别自然。

产品推荐要像个知己："根据您之前的采购喜好，我觉得这款新产品特别适合您的市场，要不要了解一下？"这样的话术显得特别懂客户。

外贸发货后订单跟进邮件模板

发货前两周告知客户预计发货时间，同时通知客户支付余款Dear John,Your order is expected to be ready for shipment around 20th Oct.Please kindly check and make the balance payment with the below details:Total $39,860.00Paid $3,200Balance $36,660.00Looking forward to hearing from you soon.Sincerely,Lily订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）Dear John,We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.Sincerely,Lily装柜当天发装柜照片给客户Dear John,The goods have been loaded into container today in our factory. Attached please find the loading photos.I will send you the shipping documents in my next mail.Sincerely,Lily装柜当天发议付单付草本给客户，并让其确认内容Dear John,Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.Waiting for your information.Sincerely,Lily由于天气原因，预定船期被船公司推迟了Dear John,Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.Please kindly note this, and we will keep you updated about the shipment.Sincerely,Lily开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期Dear John,The shipment has been made on 28th October, and the ETA is 25th November.We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.Sincerely,Lily清关文件寄出后告知客户快递单号和跟踪链接Dear John,The shipping documents has been sent to you by DHL today. You can track it with the waybill number [12345678] at ... Have a nice day!Sincerely,Lily网上跟踪单据是否签收，并和客户确认Dear John,Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?In case you have any questions, please let me know.Sincerely,Lily货物到港前一周，告知客户货物预计到港时间，提醒客户安排清关提货Dear John,How are you?The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily。

外贸行业-8个跟进客户需求的开发信模板

8 个跟进客户需求的开发信模板1.参考采购商公司公告congrats! have you thought about [business value]?Hey [first name],Because I work so much with [your targeted industry], I constantly follow industry news. I’ve noticed that you recently [company action]. Congrats!Usually when that happens, [business value] becomes a priority. That’s why I thought you might be interested in finding out how we helped [similar company] get going quickly in their new direction – without any of the typical glitches.If you’d like to learn more,let’s set up a quick call. How does [specific day and time] look on your calendar?Regards,[Your name]2.参考其它相关公司的公告your announcement this week[First name],Your latest announcement this week about [news] got me thinking.I found an article on [related topic] that may be useful to you as your company progresses.Here’s the link to read it: [article link]Are you currently working on improving [related business value]? I have some more insight to share that could be valuable.Hope you find this article helpful.Best,[Your name]3.客户联系介绍[mutual connection] recommended we get in touchHi [first name],[Mutual connection] recommended we get in touch. I work with [him/her] for a company called [company name] that does [X, Y, and Z]. In thinking about your role at [company}, I thought there might be a great fit for yourgroup.Our [product name] has been been extremely well-received in the marketplace and I think it’s something that might be helpful for you! Does this sound aligned with your current priorities?Best,[Your name]4. 提供有用的建议can we help you achieve [goal] too?Hi [first name],In working with other [job title]s, one of the key issues they’re struggling with is [key issue].This past year we helped numerous companies to [business driver], resulting [money saved, revenue added, productivity increases].A strategy we’ve seen a lot of success with is [key strategy]. Based on what I know about your business, here are a few ways you could put that strategy into action:[Tip 1][Tip 2][Tip 3]Does that sound similar to past challenges you’ve faced? I have some ideas that might help.All the best,[Your name]5.回应社交媒体的帖子，提出建议Ideas for [business value]Hey [first name],I saw that you recently posted a question on LinkedIn about how to achieve [business value] for your company.How, if at all, would you like to improve your strategy? I’ve found that [solution] has been successful for others. Here’s a few examples of what other companies I’ve worked with in the past have done that might be helpful to you:[Tip 1][Tip 2][Tip 3]Have you tried any of these strategies in the past? I have some more ideas for how we can help.Best,[Your name]6.称赞他们的工作Loved your piece on [insert title/publication]Hello [Prospect name],I admired your recent piece on [insert topic/title] in [insert publication]. I especially liked your point about [insert salient point from article].I thought you might appreciate this piece on a similar topic: [insert article with a tie to your product/service].I'd love to hear your thoughts on the subject.Regards,[Your name]7.参考一个新角色Congrats on the new role!Hello [Prospect name],I saw you took on a new role at [company name] recently. Congratulations!I bet you're trying to figure out how to make an impressive (and immediate) mark during your first few months in this new position -- and I think I can help.I've helped companies like yours:[Insert impressive stat][Insert impressive stat][Insert impressive stat]I'd love to tell you more about how I can do the same for you. If this sounds like something you're interested in, feel free to book some time on my calendar: [Insert calendar link]Regards,[Your name]8.参加活动后再次联系Great meeting you at [Event name]Hello [Prospect name).It was so great to meet you lest week at [Event name]. I appreciated learning more about your [business pain point) and your goals for the year aheadI have spoken with a few of my colleagues and have a few Ideas on how [Your business name]can help you1. (Benefit 1)2 (Benefit 2)3 (Benefit 3)I'd love to tell you a little more about what I have in mind. It you are interested, feel free to book time on my calendar here: (Insert calendar link)Hope you are soltling back into tho swing of things after a few days out of the officeRegards.Meg Prater。

外贸跟进邮件模板

外贸跟进邮件模板篇一：英语外贸邮件模板大全, 各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板英语外贸邮件模板大全各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindlysend us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in orderto secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree toyour offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir：Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 2001Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen: Sept. 30, 2001In response to your letter of Sept.25, we regret yourcomplaint very much. T oday we received information from Hong Kong that the remaining 150 bikes were on a ship that developedengine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2001We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct. 2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We areeagerly awaiting the ship's arrival.Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2001Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2001Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into thematter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely交易花絮17. 催要逾期货款Dear Sirs: Nov. 30, 2001It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely18. 付清逾期货款Dear Sirs: Oct. 3, 2001We have looked into the cause of the delay in payment andhave found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by T elegraphic Transfer and should reach you sometime tomorrow.Sincerely篇二：外贸跟踪邮件范文询问客户对报价的看法Dear xxx,Hope everything goes well with you!Have you kindly checked my offer? Hope they are workable for your market! It is a regret that I haven’t received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Best regards.追问客户的评价，求回复Dear xxx,How are you recently?Several days no news from you, have you got my enquiry for xxx? Fully understand that you are too busy to reply us. But we are still waiting for your comments. We need your feedback to go ahead. Thank you in advance.Many thanks and best regards.本着小强精神，保证客户收到报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon!Best wishes利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well It is Bella.We are in receipt of your inquiry dated on xxx and quote you as follow:xxxxxx. Pls kindly check whether price is workable. Because price will be invalid on xxxx.Wish we will promote business.Best regards.最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friend, Bella again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, pls kindly chk! If there is any item you are in need of, pls contact me! I’ll be more than pleasure to offer the information you want.Thanks...I am of service at any time!BR待客户在目录表中发现适合他们市场的产品Hello, my friends,Have u received and chked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, pls feel free to contact me. We are more than pleasure to offer u with more information you want.If u want to estimate the products show, yes, sample can be sent for your reference! We hope to establish good business relationship with you in the near future.BR时不时问一下是否有新的询盘或订单Dear xxx,I hope u are doing good.Have u got any orders? Pls keep me posted if yes, I will send you our updated price for your review.BR对于较大的客户我们可以主动提出提供免费样品Dear xxx,Free sample can be sent for your reference if you need. How’s your opinion?As our several communication, I hope that we can build a cooperation between us. Waiting for your reply.Best Wishes最后的绝招Dear xxx,I have sent you email many times before but have not received ant reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also pls tell me if you have any interest in our products? I don’t want to keep bothering you if you don’thave any interest.BR新产品上市就是厉害的时候了哦Dear xxx,Good morning!It is glad to inform u that we have lauched xxx, which with xxxx优势特点such as perfect design, low noise, light weight.......Attached with xx and xx for your reference and pls have a try in your market if possible. BR告知客户价目表的调整Dear xxx,How are u? Long time no contact and hope everything goes well with u.Our products and quotation had updated. Would u pls chk our new quotation with new items in attachments? If have any questions, pls contact me freely.BR看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with u for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your requests. By the way, how about your order(or business) with item xxx? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Bella.客户过节，送祝福Dear xxx,Happy xxx and we wish u, your family, company enjoy your holidays.As for xxx, if u need any info, pls contact me at any time. We will try our best to satisfy u. May god bless u and have a nice day.给客户发送一封关心邮件，提醒客户注意休息，身体健康Dear xxx,Good day!Happy the coming new Year! I know that you will be much busy than before. But pls remember to keep enough rest! As we all know, healthy is most important in your life.BR如果我方过节的话Dear xxx,Sorry for re-troubling u.Pls find my pervious email below. Could you kindly chk by return today. Because we will on holiday from xxx to xxx and my email access may be limited.Thank u in advance.BR八种外贸跟踪邮件范文巧妙锁定客户1，报价后好几天没回复。

外贸跟踪客户方法技巧汇总【范本模板】

1，报价后好几天没回复。

可以询问是否收到，收到了对价格有什么看法?对产品有什么建议？。

Sample one：Dear xxSorry to trobule you。

Several days no news from you have you got my enquiry for xxxx ？Fully understand that you are too busy to reply us.But we are still awaitfor your comments。

We need your feedback to go ahead. Thank you inadvance.Many thanks and best regards.xxx2，sample 1 发出去后如果客户还没回复就这样跟进。

因为报价单里面有对价格限制有效期所以可以以此跟踪下。

Sample two:Dear xxxxHope everything goes well ！We are in receipt of your inquiry dated on xxx and quote you asfollow：XXXXXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xxxx。

Wish we will promote business。

Best regards。

xxxxx3，如果碰到节假日也可以跟踪下。

sample 3Dear XXXXSorry for re-troubling you.pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance。

外贸跟单邮件范文

外贸跟单邮件范文一、订单确认后的跟进邮件（初次跟进生产进度）主题：Regarding your order [订单号] Production update。

Dear [客户名字],Hope this email finds you well! I just wanted to give you a quick heads up on the progress of your order [订单号].Our production team is like a well oiled machine, and they've already started working on your order. Right now, they're gathering all the materials, which is a bit like a chef collecting all the ingredients before cooking up a delicious meal.We expect to complete the production process within [X] days. But don't worry, if there are any hiccups along the way, I'll be the first to let you know.In the meantime, if you have any questions or special requests, just shoot me an email or give me a call. I'm here to make sure everything goes smoothly for you.Best regards,[你的名字][你的公司名称]二、货物即将完成生产，通知客户安排运输相关事宜。

外贸订单详细项目跟进表甘特图

外贸订单/项目跟进记录表
订单年份
2020年
订单号: PO190168
明细
项分项目开始时工时备注
目
间
背景调查
11/2 3天谷歌
询盘
客户建档
11/8 3天
询价单
11/10 5天 7:3:1
报价报价单
11/10 1天
定供应商
11/11 7天
跟进计划跟进
销售材料
11/12 15天 11/10 15天
PI
11/24 2天
签单采购合同
11/25 3天天
产前样生产
交期
12/2 20天 12/21 45天
大货样
2/3 5天
验货验货
验货报告
2/7 2天验厂 2/8 1天
订舱
2/8 2天
发货报关
2/9 1天
运输
2/9 3天
回款
尾款备档
2/11 20天 3/1 2天
PI 采购合同定金收取采购合同
产前样交期
大货样验货
验货报告订舱报关运输尾款备档反馈跟进
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3/2 20天 3/21 10天
完成回款
发货
验货
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外贸跟进客户邮件模版

外贸如何跟进客户邮件最新模版1.Dear Jain,How is everything going?As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps.（或者把samples 改成quote,details）Looking forward to your reply.Best Regards and Thanks,Celeste2.Hi Jain,Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?)Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know.Have a nice day.Thanks.Celeste3.Hi Jain,Glad to contact you again!Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon!Best regards.Celeste4.Hi Jain,Good day.Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)Hope to get your soonest reply. Thanks for your help.Best regards,Celeste。

外贸订单跟进常用模板

1．询问客户对报价的看法Dearxxx,Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you and your company.Bestregards二．追问客户的评价，求回复DearxxHow are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand thatyou are too busy to reply us. But we are still await for your comments. We needyour feedback to go ahead. Thank you in advance.Many thanks and best regards.三．本着小强精神，保证客户收到了报价，重发报价Hello,xxx,Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give anyadvices to us.Waiting for your favorable reply soon!Bestwishes四：利用报价的有效期给客户一点压力Hello,xxx,Hope everything goes well! It’s Judy.We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX .pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.Wish we will promote business.Bestregards.五：最后一次寻求客户对所询价产品的意见，附上产品目录表Good day! My friends, Judy again.My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want. Thanks…I am of service at any time!BR六：待客户在目录表中发现适合他们市场的产品Hello,my friends,Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.If you want to estimate the products show, yes, sample can be sent for your reference!We hope can establish a good business relationship with you in the near future.Bestregards七：时不时的问下是否有新的询盘或者订单Dear xxI hope you are doing good.Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.Best regards.八：对于较大的客户我们也可以主动提出提供免费样品哟Dear xxx,Free sample can be sent for yourreference if you need. How's your opinion?As our serveral communication, Ihope that we can build a cooperation between us. Waiting for your reply.Best wishes九：最后的绝招Dearxxx,I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t haveany interestBestregards十：新产品上市就是很厉害的时候了哦DearxxxGood morning !It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.Attached with xx and xx for your reference and pls have a try in your market if possible.Bestregards.xxxx十一：告知客户价格表的调整Dearxxx,How are you? Long time no contact and hope everything goes weill with you.Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.Bestregards.十二：看看可不可以转换订单吧Hello,xxx,Now I am writing for keeping in touch with you for further business.If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin可选邮件：1.客户过节，送祝福DearxxxxHappy xxx and we wish you, your family, company enjoy your holidays.As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements.May god bless you and have a nice day.2.给客户发送一封关心的信，提醒客户注意休息，身体健康Deerxxx,Goodday!Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in your life.Bestregards3.如果我方过节的话DearXXXXSorry for re-troubling you.pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance.Bestregards.2．问客户有没有收到邮件Dear XXX,Your goods have been finished, Kindly see attached images to check!(附几张大货图，很有说服力）please make payment of balance asapso that we can deliver them soon!直截了当。

外贸业务跟进客户模板

（跟进客户1）Dear friend,How’s everything going?I am Kelly from YIYATE Technology Company; I acquired your information from the data of our store, hoping that we can establish a long-term business relationship with each other.My dear friend, recently, there are a series of promoting activities in our store. Therefore, if you are interested and at the demand of TV box products, please contact me without hesitation. (Trade Manager: cn1510638549) It would be my pleasure to help. What’s more, I can apply more reasonable discount for you according to your order. It would be really my honor to do business with you. Thank you so much! Have a perfectly nice day!Any early reply would be highly appreciated!Yours truly,Kelly Yu（跟进客户不回）Dear friend,Good day!Kelly from YIYATE Technology is here again. I sent you an email yesterday, but there’s no reply. I’m writing to ask whether you had received my email or not. I just want to make sure that my email has been delivered successfully so that no one is going to miss any information and opportunity of business establishment. Thank you so much for your time! Have a perfectly nice day!I’m looking forward to hearing from you!Best regards!Kelly Yu（询盘不回）Dear friend,How’s everything going?This is Kelly Yu from YIYATE Technology, you placed an inquiry on our products the other day, and I’ve kindly replied you with our quotation. Have you received my email, my friend? I just want to make sure that you’ve received my email because I don’t want to lose any opportunity of establishing business relationship with you. Therefore, if you had received my email and areinterested in our products, please kindly tell me without hesitation. I’m looking forward to doing business with you, my friend. If there’s anything you need, please contact me right away. Have a perfectly nice day!I’ll be appreciated if you could reply me early. Thank you so much!Best regards!Kelly Yu（跟客户联系感情）Dear friend,How’s your day!This is Kelly Yu from YIYATE Technology, do you still remember me? I’ve sent you an email the other day. And now I’m writing to say hello and show my best regards to you, my friend. Hope you can enjoy your day. PS: If you are at the demand for tv box, please don’t hesitate to contact me. It would be my pleasure to serve you. I’m looking forward to making friends and establishing a long-term business relationship with you. Have a perfectly nice day!I’d be so appreciated if you could reply me early. Thank you so much!Yours truly,Mercy Xu（跟进每天不付款客户1）Dear friend，How’s your day?This is Kelly Yu from YIYATE Technology. My dear friend, you’ve placed an order from our store yesterday, the order number is and the product you ordered is .However, it seems unpaid. Now I’m writing this to you, hoping that you could tell me the exact problem of it, and then we can solve it together. Is there anything you’re not satisfied with our products? Or did you place the wrong order? Or is there any difficulty paying the order? Or is there anything else that makes you unwilling to pay? Please kindly tell me, my friend. I will always be ready to help. Have a nice day!Any early reply would be highly appreciated.Best regards!（跟进每天不付款客户2）Dear friend,Good day!This is Kelly Yu from YIYATE Technology. My dear friend, I sent you an email yesterday with the purpose of order confirmation. Have you received my email? I just want to make sure that you’ve received my email, my friend. The last thing on earth that I would do is to do something with no outcome, and I will never quit on something that I’ve never really tried. I do believe that you’re a lot similar to me in this issue, right? Therefore, if there’s anything you may need my help, I’d be so glad to do that for you. Please kindly reply me earlier, so that we can fix the wrong to the right. Thank you so much! Have a perfectly nice day!I’m looking forward to hearing from you soon.（跟旺旺客户联系感情）Dear friend,How’s everything going?This is Kelly Yu from YIYATE Technology. I’m writing this email to tell you that I am now in charge of this section. Although I am a rookie in our company, but I am young and quick learning, I will try whatever is within my reach to serve you. And I do hope you could offer me an opportunity to do business with you. Hopefully, this is a good beginning of the establishment of a long-term business relationship. If there’s anything I can do for you, please contact me without hesitation, I’ll be so ready to serve you! Have a perfectly nice day!Any early reply would be highly appreciated!Best regards!客户不回复Dear friend,I am so sad that you don't reply me any more. I don't know what exactly the problem is that makes you doing this, but I really don't want to lose a going-to-be partner like you. I know you're a decent guy who wants to do business with the people similar to you. Maybe there's something that I've done not so well, but I really hope youcould offer me a second chance. Please kindly reply me, I don't mean to be annoying, but I'm really hoping that we could do business together, and if you want, we could be friends, too. I love making friends with people. Thank you so much for your time, wish you have a perfectly nice day!I'm desperately waiting for your reply.Yours faithfully,（跟进老客户不付款3）Dear friend,How's everything going?I've been sending emails to you with the hope to confirm some information of your order , but it seems no reply. I'm so sad about this. I've tried so hard to get touch with you and want so badly to help you solve the problems occurred. But there is nothing and nobody responding me. I'm really upset. Is there anything I did wrong or whatever that makes you unwilling to reply me? I really have no idea about this. So could you please kindly reply me, just tell me the reason of this and I will not bother you any more. I'm sorry to take you so much time, but I really want to help. Please please please do me this favor so that I would not do anything useless. Thank you so much!I'm desperately waiting to hear from you.Yours faithfully,（周末给客户留言模板）Hello,XXX. It's Mercy from KBL Hair again. It's another weekend, huh? Haha~ I am just writing to tell you that it's Saturday in China now and I am going to have one day off on Sunday. So I may not be able to make a prompt reply to your email, yep only if you would email me. Haha~ Anyway, have a nice weekend and c ya~Best regards!俗话说得好：“滴水之恩，当涌泉相报”.知恩图报，是做人的良知；忘恩负义，被人们所不齿。

外贸订单跟进话术

外贸订单跟进话术在外贸行业中，订单的跟进是非常重要的环节。

通过有效的跟进，可以加强与客户的关系，提高订单的完成率，并为未来的合作打下良好的基础。

为了更好地开展外贸订单的跟进工作，以下是一些常用的话术，供大家参考。

1. 确认订单细节当您的客户下达订单后，第一步是确认订单细节。

您可以使用以下话术与客户进行联系：“您好，非常感谢您的订单。

请问是否可以再确认一下订单的细节，以确保我们的理解是一致的。

”通过确认订单的细节，可以避免后续出现误解或者错误。

2. 订单进度确认一旦订单开始执行，了解订单的进度是非常重要的。

您可以使用以下话术进行确认：“您好，我是**公司的销售代表。

我想了解一下我们最近订单的执行进度，是否可以提供一些更新的信息呢？”通过及时了解订单的进展，可以及时应对可能出现的问题，确保订单按时交付。

3. 增加客户参与度对于一些大型订单或者重要的客户，适时增加客户的参与度是有益的。

您可以使用以下话术邀请客户参与订单的进展：“非常感谢您对我们的信任和支持。

考虑到这是一个比较重要的订单，是否可以邀请您参与到我们的进展会议中，以确保我们的合作迅速而顺利？”通过增加客户的参与度，可以更好地了解客户的需求，并及时解决问题。

4. 处理问题的处理在订单执行过程中，可能会出现一些问题，如延迟交付、质量问题等。

如何与客户沟通和处理这些问题是至关重要的。

您可以使用以下话术与客户进行沟通：“非常抱歉，我们在订单执行过程中遇到了一些问题，导致交付时间延迟了。

我们非常重视您的订单，正在全力解决问题，以确保最终的交付质量。

请您谅解并给予我们一些时间。

”通过及时沟通，并以解决问题为导向，可以维护良好的客户关系。

5. 定期汇报订单进展定期向客户汇报订单的进展是增加客户信任和满意度的有效方式。

您可以使用以下话术进行对话：“您好，我想向您汇报一下我们最近订单的进展情况。

目前，我们的团队正在全力以赴地完成每个生产环节，以确保订单按时交付。

外贸客户的跟进

We are pleased to have visited your website^^^^/直接针对报价开发信不回跟踪^_^ (-_-) （^_^）~ ^.^ ~ ~*_*~ ^o^1.问原因Dear Sire,Hope you are fine, my friend.It is regret that I haven't receive any information from your side.May I have your idea about our offer?We will try to satisfy you upon receipt of your reply.As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so.Hope we can build good cooperation with you.2.还不回信,一周后问客人不回信的原因.(70%会告诉原因)Dear Sire,Glad to contact you again!Have you kindly check my offer?Hope they are workable for your market!Sorry that we still don't receive any information from you.I would apprreciate for your any comment about our offer, Including price, quality, sercive.No matter if it is positive answer or not.It is great help for us to meet your requirement.Waiting for your favorable response soon!3.之后,尝试新产品报价,刺激客人的神经. or 询问是否需要其它报价。

外贸英文跟进长期没有联系的客户

1.First time you may write as follow:Dear XXX,How are you?Wish everything with you and your esteemed company!We are in receipt of your letter dated Aug 10 and as requested was expressed you 3 catalogues for our products(kids bike).We hope they will reach you in bue course and will help you in making your selection.Wish we will promote business as well as friendship!Best wishes!2.No any returns u still may write again like this:Dear XXX,Good morning!Hope you have got a wonderful weekend!For several days no news from you,my friend.Now I am writing for reminding you about our offer for item of****dated** ** **according to your relative inquiry.Have you got(or checked)the price or not?(you can add some words to introduce your advantage of your product or something else to attract the customer).Any comments by return will be much appreciated.It will be our big pleasure if we have opportunities to be on service of you in near future.Looking forward to your prompt response,Thanks and best regards,Yours Faithfully3.If still no any response,you can write another on about one or two month letter:Dear XXX,How are you?Hope everything is ok with you all long.Now I am writing for keeping in touch with you for further business.If any new inquiry,welcome here and I will try my best to satisfy you well with competitive prices as per your request.By the way,how about your order(or business)with item ****?If still pending I would like to offer our latest prices to promote an cooperate with each other.Thanks and best regards。

外贸跟进的英文话术

外贸跟进的英文话术1. Hello, this is [your name] from [company name]. I am calling to follow up on the recent shipment we sent to your company. Have you received it yet?2. Hi, I am [your name] from [company name]. I wanted to check in and see if you were satisfied with the products you received from us. Is there anything we can do to improve our service?3. Good morning/afternoon, I hope you are doing well. I am [your name] calling from [company name]. I am calling to inquire about any new orders or projects you may have. Do you have any upcoming needs we can assist you with?4. Hello, this is [your name] from [company name]. I just wanted to touch base and see if you had any questions or concerns regarding the products we provided. Is everything working to your satisfaction?5. Hi, I am [your name] calling from [company name]. Our company is currently offering a special promotion on our products. I wanted to see if you would be interested in learning more about it. Can I schedule a call or meeting with you to discuss further?6. Good morning/afternoon, this is [your name] from [company name]. I wanted to check in and see if there were any issues or challenges you may have encountered with our recent shipment. We always strive to ensure our customers are completely satisfied with their orders.7. Hello, I am [your name] from [company name]. I wanted to provide you with an update on the status of your order. It is currently in transit and is estimated to arrive at [specific date/time]. Is there anything else you need from us in the meantime?8. Hi, this is [your name] from [company name]. I wanted to follow up on the proposal we sent you. Have you had a chance to review it? Do you have any questions or concerns that I can assist with?9. Good morning/afternoon, I am [your name] calling from [company name]. I wanted to see if there were any new projects or initiatives you may be working on that we can provide assistance with? Our team is always eager to support our customers' success.10. Hi, this is [your name] from [company name]. I wanted to connect with you regarding the feedback you provided us on our recentshipment. We greatly appreciate your insights and would like to know if there is anything we can do to improve your experience in the future.。

外贸客户邮件跟进

外贸客户邮件跟进 SANY GROUP system office room 【SANYUA16H-Hope you are fine, my is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you.?如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)?Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your for your favorable reply soon!?之后的日子里,可以尝试新产品的报价,刺激下客人的神经.?我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience? if the products isnot you are expecting,pls advise me your details requirement, i will re-offer am of service at any time!?但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：?Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other feel free to contact will do much better if you can give any advices to am waiting for your reply regardsWennie．?但是，想成功可不是容易的事情．?dear sir have you received our quotation of ..., if you have any further question,please don't hesitate to contact are waiting for you comment about our hope that we can establish a good business relationship with you in the nearest prompt reply will be appreciate.?回复A：直接去函敦促?Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin?回复B：先写邮件问清情况。

外贸跟进推荐信模板范文

[公司地址][邮编][联系电话][电子邮箱][日期][收件人姓名][收件人职位][公司名称][公司地址]尊敬的[收件人姓名]，您好！我是[您的全名]，目前担任[您的职位]于[公司名称]。

在此，我谨代表公司向您推荐一位具备丰富外贸经验的专业人才——[推荐人姓名]。

我相信，[推荐人姓名]的加入将为贵公司带来卓越的贡献，以下是我对[推荐人姓名]的详细介绍。

一、个人背景[推荐人姓名]，[年龄]，毕业于[推荐人所在院校]的[专业名称]专业。

自[毕业时间]以来，[推荐人姓名]一直在外贸行业从事相关工作，积累了丰富的实践经验。

二、工作经历1. [推荐人姓名]曾就职于[前公司名称]，担任[前职位]一职，主要负责[具体工作内容]。

在此期间，[推荐人姓名]成功完成了[具体项目或业绩]，为公司创造了[具体效益]。

2. [推荐人姓名]在[前公司名称]期间，参与了[项目名称]的洽谈、签约及执行工作，与多家国内外客户建立了良好的合作关系，为公司带来了稳定的订单来源。

3. [推荐人姓名]具备良好的沟通协调能力，能够熟练运用英语进行商务谈判，曾代表公司参加多个国际展会，成功拓展了海外市场。

三、专业技能1. [推荐人姓名]精通外贸业务流程，熟悉国际贸易法规、进出口流程及操作规范。

2. [推荐人姓名]具备较强的市场分析能力，能够准确把握市场动态，为客户提供有针对性的建议。

3. [推荐人姓名]熟练掌握办公软件及国际贸易相关软件，如Word、Excel、PowerPoint等。

四、个人品质1. [推荐人姓名]具有强烈的责任心和敬业精神，对待工作认真负责，积极主动。

2. [推荐人姓名]具有良好的团队合作精神，能够与同事和睦相处，共同推进工作进展。

3. [推荐人姓名]具备较强的抗压能力，能够在压力下保持冷静，高效完成工作任务。

综上所述，我认为[推荐人姓名]具备以下优势：1. 丰富的外贸经验，熟悉国内外市场。

2. 出色的沟通协调能力，能够与客户建立良好关系。