商务英语3自测1及
商务英语3自测1及
— But what do you want me to do there?— ______________________________选择一项：A. Thank you for doing me such a favor.B. You have to give a presentation on what our products are.C. Could I get an estimate before placing an order?反馈答案：B解析：本题考核“提出问题”的交际用语。
对此类特殊疑问句，需要直接给出所问问题的具体信息即可。
三个选项中，选项A和C均没有给出对方要求的信息，为答非所问；只有选项B的信息与问题相对应，故正确答案为B。
正确答案是：You have to give a presentation on what our products are.题目2正确获得10.00分中的10.00分题干— Why did you choose our company?— __________________________选择一项：A. Please speak up a little bit.B. I'm afraid I can't understand you.C. Sorry, I didn't catch that. Would you say it again?反馈答案：C解析：本题考核“请求他人重复所说内容”的交际用语。
对此情形，应先表达未听清所言及的事项，而后礼貌地提出再说一遍的请求。
本题考核在工作面试中没有听清问题时如何“请求重复”，给出理由并用婉转的语言表达愿望才符合本语境的要求。
选项A直接使用祈使句提出重复请求，语气稍显强硬，不够礼貌；选项B只表达了不理解所言，未提出任何请求；选项B给出理由并用婉转的语言表达愿望，故正确答案为C。
正确答案是：Sorry, I didn't catch that. Would you say it again?题目3不正确获得10.00分中的0.00分题干Is ________ possible to take a 10-minute break during the meeting tomorrow morning?选择一项：A. nowB. thatC. it反馈答案：C译文：有可能在明早的会议期间安排10分钟的休息时间吗？考点：it作形式主语。
1380国开电大本科《商务英语3》历年期末考试(第一大题交际用语)题库
1380国开电大本科《商务英语3》历年期末考试（第一大题交际用语）题库1380国开电大本科《商务英语3》历年期末考试(第一大题交际用语)题库2021年7月试题及答案1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
1.―Hello，this is Steven Smith.Nice to hear your voice again ―Hi，Mr.Smith.________ A.Do you know the coverage of your freight forwarding business？B.Please tell me the coverage of your freight forwarding business. C.I would like to know more about the coverage of your freight forwarding business. [答案]C2.―___________________ ―Yes，I will try my best. A.Do you know about business tax？B.What do you think about business tax？C.Can you give me a brief introduction about it？[答案]C3.―Don＇t hesitate to click on our website when you needus. ―_________Thank you. A.I can B.I will C.I know [答案]B4.―___________________ ―Yes，certainly.We area medium firm with about two thousand people in two different plants. A.Do you have nine departments in your pany？B.Could you tell me how your pany is actually organized？C.Can you tell me a little more about the four branch offices？[答案]B5.―I＇m afraid we put less emphasis on the overalldesign of the whole project. ―___________________ A.This is obviously too heavy.People won＇t be able to carry it. B.We＇d better use light ones，They make the audience feel fortable. C.Our main goal is to establish our brand name among our target audience. [答案]C 2021年1月试题及答案一、交际用语(每小题2分，共10分) 1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。
商务英语 自测 及答案
一、选择填空,从A、B、C三个选项中选出一个能填入空白处的最佳选项;每题10分题目1不正确获得10.00分中的0.00分未标记标记题目题干—Good morning. Far East Logistics Company. .—Good morning. This is Maggie Bonner. I would like to know more about your products.选择一项：A. Who is that callingB. What do you want 不正确C. May I help you反馈答案：C解析：本题考核“打电话”的交际用语;作为职场人士,接电话时首先要自报家门,告诉对方自己公司的名称,并问对方有什么需要,通常用“May/Can I help you ”“What can I do for you ”等来表达,所以答案是C;正确答案是：May I help you题目2正确获得10.00分中的10.00分未标记标记题目题干— Don't hesitate to click on our website when you need us.— . Thank you.选择一项：A. Yeah, I canB. Sure, I will 正确C. Of course, I know反馈答案：B解析：本题考核“提出建议”的交际用语;Don't hesitate to意为“尽管、毫不犹豫”;第一说话人告诉对方,“如有需要,直接点击我们的网站”,听者应该说“我会的”以示礼貌；选项A答非所问；选项C的回答不太礼貌,所以答案是B;正确答案是：Sure, I will题目3不正确获得10.00分中的0.00分未标记标记题目题干You can get the goods to your door so quickly nowadays.选择一项：A. deliverB. delivering 不正确C. delivered反馈答案：C译文：如今,货物可以很快就送到门上;解析：词组get sth. done表示“完成某事,让别人做某事”,采用的是动词的过去分词形式,所以答案是C;正确答案是：delivered题目4正确获得10.00分中的10.00分未标记标记题目题干The manager asked me I could finish my work before the weekend.选择一项：A. whatB. whether 正确C. which反馈答案：B译文：经理问我是否能在周末前完成工作;解析：本题考查whether引导的宾语从句的用法;三个选项都能引导宾语从句,连接词whether只起引导作用,意为“是否”；what和which除了有引导作用外,还可充当宾语从句的主语或宾语,但I could finish my work主谓宾齐全,不缺重要项,所以答案是B;正确答案是：whether题目5正确获得10.00分中的10.00分未标记标记题目题干The total cost in logistics in China is still higher than in many other industrialized countries.选择一项：A. itB. that 正确C. those反馈答案：B译文：中国物流的总体成本仍然要比许多工业化国家高;解析：在对两个事物进行比较时,that常用来指代前面提到的不可数名词,本句中指代cost,所以答案是B;正确答案是：that题目6部分正确获得50.00分中的30.00分未标记标记题目题干二、阅读理解每题10分阅读下面的文章,根据文章内容判断文章后的句子是正确T还是错误F;Functions of LogisticsLogistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation, warehousing and storage, loading and unloading, goods handling, packing, distributionprocessing delivery and information management. For example, after a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process, logistics facilities, equipment carriers, administration of information and standardization are needed.Logistics has three major functions. Firstly, it creates time value. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process, which is called the storage of logistics. Secondly, it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly, it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is, during this stage, it cuts large packages of goods into smaller parts, which creates added value for goods.1. Logistics is the physical flow process of goods from the seller to the buyer. 回答正确2. Administration of information and standardization are needed during the transfer process. 回答不正确3. Storage creates the location value for goods. 回答正确4. The same goods can be valued differently at different times and locations. 回答不正确5. Large packages of goods should always be cut into smaller parts to create added value. 回答正确反馈解析：1. 这是一道推断题;第一段的第一句说“Logistics is the physical flow process of goods from the point of origin to the point of consumption…”,第二句的例子是对第一句定义的解释,说“物流将以最低成本和最有效的方式将商品从卖方流转到买方”;由此可知,“from the point of origin to the point of consumption”指的就是从卖方到买方,所以选T;2. 这是一道细节题;第一段的最后一句说“在产品流转的过程中,需要物流设施、设备、信息和标准化管理”,所以选T;3. 这是一道细节题;根据第二段第四句和第七句可以得知,物流中的储存创造时间价值,而运输则产生空间价值,所以选F;4. 这是一道细节题;第二段的第三句说“The same goods can be valued differently at different times”,第六句又说“The same goods can be valued differently at different locations”,所以选T;5. 这是一道推断题;第二段最后一句“也就是说在这个阶段,把大包装分装成小包装;这一过程创造附加值”;但我们不能就此推断出“大包装的货物必须分装成小包装以创造附加值”,这是过分推断,所以选F;一、选择填空,从A、B、C三个选项中选出一个能填入空白处的最佳选项;每题10分题目1不正确获得10.00分中的0.00分未标记标记题目题干—Hello, this is Steven Smith. Nice to hear your voice again.—Hi, Mr. Smith.选择一项：A. Do you know the coverage of your freight forwarding business 不正确B. Please tell me the coverage of your freight forwarding business.C. I would like to know about the coverage of your freight forwarding business.反馈答案：C解析：本题考核“询问信息”的交际用语;虽然三个选项提供的信息大致相当,但是I would like to know about更符合商务交际环境,更有礼貌,所以答案是C;正确答案是：I would like to know about the coverage of your freight forwarding business.题目2不正确获得10.00分中的0.00分未标记标记题目题干—Does modern logistics mean transportation and delivery— . Modern logistics is more about effective and efficient flow of materials and information.选择一项：A. Yes, you're right 不正确B. No, it's not the whole storyC. No, you're wrong反馈答案：B解析：本题考核“部分赞同”的交际用语;回答者的后一句话是对问句所表达意思的补充,意即第一说话人所说的内容不够完整;当听者对第一说话人提出的观点或问题表示部分赞同时,可用“it's not the whole story”; “not really”等予以回答,所以答案是B;正确答案是：No, it's not the whole story题目3不正确获得10.00分中的0.00分未标记标记题目题干We work closely every large airline like Air China, Air France and American Airlines.选择一项：A. withB. to 不正确C. in反馈答案：A译文：我们与各大航空公司紧密合作,如中国国际航空公司、法国航空公司以及美国航空公司;解析：词组work closely with 意为“与……紧密合作”,选项B和C不符合句意,所以答案是A;正确答案是：with题目4不正确获得10.00分中的0.00分未标记标记题目题干That is the reason we've lost so many customers.选择一项：B. that 不正确C. which反馈答案：A译文：这就是我们为什么失去那么多客户的原因;解析：本题考查why引导的定语从句用法;先行词是reason原因时,定语从句由关系副词why引导;所以答案是A;正确答案是：why题目5正确获得10.00分中的10.00分未标记标记题目题干The manager asked me I could finish my work before the weekend.选择一项：B. whether 正确C. which反馈答案：B译文：经理问我是否能在周末前完成工作;解析：本题考查whether引导的宾语从句的用法;三个选项都能引导宾语从句,连接词whether只起引导作用,意为“是否”；what和which除了有引导作用外,还可充当宾语从句的主语或宾语,但I could finish my work主谓宾齐全,不缺重要项,所以答案是B;正确答案是：whether题目6部分正确获得50.00分中的10.00分未标记标记题目题干二、翻译每题10分1. After a commercial transaction is done, logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner.回答不正确A. 在完成商业交易后,物流将执行商品从卖方到买方的转移,为了最低成本和最高效率;B. 在完成商业交易后,物流将以最低成本和最有效的方式将商品从卖方运输到买方;C. 在完成商品交易后,物流将以最低费用和最有效的礼仪将商品从卖方转移到买方;2. Goods are often in stagnation during the transfer process, which is called the storage of logistics.回答不正确A. 商品在流转过程中往往有处于停滞状态的时候,这被称为物流存储;B. 转移过程中的商品往往静止不动,这被叫做物流储存;C. 变化过程中的商品往往停滞不前,这被定义为物流储存;3. Sometimes the distribution processing changes the packages of the goods.回答不正确A. 有时,分配过程会改变商品的包装形式;B. 有时,分销流程会改变产品的包裹样式;C. 有时,配送加工会改变商品的包装形态;4. Information is important because it provides the facts that supply chain managers use to make decisions.回答正确A. 信息很重要,因为它提供了事实,以便供应链管理者决策;B. 信息很重要,因为它提供了供应链管理者用以决策的事实;C. 信息很重要,因为供应链管理者可以利用它提供信息进行决策;5. With the rapid economic growth in China, the logistics industry is expanding greatly.回答不正确A. 随着中国经济的快速发展,物流行业也极大发展;B. 凭借迅速发展的中国经济,物流行业迅速扩大;C. 在中国,随着快速发展的经济,物流行业飞速延伸;反馈1.答案：B解析：动词carry out 意为“执行”；名词transfer 意为“转移”,如果按字面意义直译,不符合汉语和物流术语的表述,可以译为“运输,传递”；名词manner在此句中作“方式”解,in the most effective manner意为“以最有效的方式”,所以答案是B;2.答案：A解析：短语in stagnation意为“处于停滞状态”；transfer process意为“流转过程”；the storage of logistics意为“物流存储”,所以答案是A;3.答案：C解析：短语distribution processing 意为“配送加工”；packages意为“包装”,所以答案是C;4.答案：B解析：连词that引导的是定语从句,修饰facts,在译成的汉语中,将定语从句放置先行词facts之前,译成“供供应链管理者决策的事实”,所以答案是B;5.答案：A解析：介词with引导的短语在句中作伴随状语,意为“随着中国经济的快速发展”；动词expand意为“扩大,发展”,所以答案是A;一、选择填空,从A、B、C三个选项中选出一个能填入空白处的最佳选项;每题10分题目1不正确获得10.00分中的0.00分未标记标记题目题干——We offer special services such as personal belongings, express, holiday pick-up and delivery services and so on.选择一项：A. What kind of special services do you offerB. How would you offer your special services 不正确C. Why do you offer your special services反馈答案：A解析：本题考核“询问信息”的交际用语;答语应该是special services的内容,据此推断,第一说话人应该是问对方提供什么样的特殊服务,所以答案是A;正确答案是：What kind of special services do you offer题目2不正确获得10.00分中的0.00分未标记标记题目题干—Hello, this is Steven Smith. Nice to hear your voice again.—Hi, Mr. Smith.选择一项：A. Do you know the coverage of your freight forwarding businessB. Please tell me the coverage of your freight forwarding business. 不正确C. I would like to know about the coverage of your freight forwarding business.反馈答案：C解析：本题考核“询问信息”的交际用语;虽然三个选项提供的信息大致相当,但是I would like to know about更符合商务交际环境,更有礼貌,所以答案是C;正确答案是：I would like to know about the coverage of your freight forwarding business.题目3不正确获得10.00分中的0.00分未标记标记题目题干We work closely every large airline like Air China, Air France and American Airlines.选择一项：A. withB. to 不正确C. in反馈答案：A译文：我们与各大航空公司紧密合作,如中国国际航空公司、法国航空公司以及美国航空公司;解析：词组work closely with 意为“与……紧密合作”,选项B和C不符合句意,所以答案是A;正确答案是：with不正确获得10.00分中的0.00分未标记标记题目题干That is the reason we've lost so many customers.选择一项：A. whyB. that 不正确C. which反馈答案：A译文：这就是我们为什么失去那么多客户的原因;解析：本题考查why引导的定语从句用法;先行词是reason原因时,定语从句由关系副词why引导;所以答案是A;正确答案是：why正确获得10.00分中的10.00分未标记标记题目题干The total cost in logistics in China is still higher than in many other industrialized countries.选择一项：A. itB. that 正确C. those反馈答案：B译文：中国物流的总体成本仍然要比许多工业化国家高;解析：在对两个事物进行比较时,that常用来指代前面提到的不可数名词,本句中指代cost,所以答案是B;正确答案是：that题目6部分正确获得50.00分中的20.00分未标记标记题目题干二、阅读理解每题10分阅读下面的文章,根据文章内容给题目选择正确的答案;The Importance of Information in the Supply ChainInformation is important because it provides the facts that supply chain managers use to make decisions. Without information, a manger will not know what customers want, how much inventory is in stock and when more products should be produced and shipped. In short, without information, a manager can only make decisions blindly.Managers must understand how information is gathered and analyzed. This is where information technology comes into play. Information technology serves as the eyes and ears of management in a supply chain, capturing and delivering the information necessary to make a good decision. For instance,an IT system at a personal computer manufacturer may help a manager analyze the information and recommend an action. The manager can use the remaining chips first, then look at demand forecast, and determine whether to order more chips.There are four reasons why timely and accurate information has become more important for effective logistics system design and operations. First, customers recognize information about order status, product availability, delivery schedule, and shipment tracking as necessary elements of total customer service. Then, managers realize that information can be used to reduce human resource requirements. What’s more, information increases flexibility with regard to how, when, and where resources may be used to gain strategic advantage. And finally, enhanced information transfer and exchange capability using the Internet is changing relationships between buyers and sellers and refining channel relationships.rmation is so important that .回答正确A. it provides the facts that supply chain managers use to make decisionsB. managers can only make decisions blindly without itC. managers will know nothing without itrmation technology.回答不正确A. could be used to gather and deliver information to make decisionsB. can be used to determine whether to order more chipsC. is necessary to make a good decisionrmation can.回答不正确A. help customers to know many things but not product availability.B. not be used to reduce human resource requirementsC. help to refine channel relationships4.If you are a manager, you will use information to .回答不正确A. order more chipsB. help improve customer serviceC. know which staff is not on duty and should be laid off5.The main point of this passage is about.回答正确A. how to use informationB. the importance of informationC. where to gather information反馈解析：1. 这是一道细节题;本题考查信息重要性的程度;第一段的最后一句话告诉读者,没有信息,经理只能盲目地做出决断,所以选B;2. 这是一道细节题;第二段第三句话表明,信息技术是供应链管理的耳目,能获取和传递必要信息以便做出明智的决断,所以选A;3. 这是一道细节题;第三段详细说明了及时、精确的信息之所以如此重要的四个原因,所以答案为C;4. 这是一道推断题;文章第一段第二句话Without information, a manger will not know what customers want…,言外之意,有了信息,经理就能了解客户所需,也就能很好地为客户服务了;选项A只是涉及“订购芯片”一个例子；选项C没有提到,所以答案是B;5. 这是一道主旨题;本文主要讲述了供应链中信息的重要性,所以选B;。
XXX《商务英语3》形考任务1参考答案
XXX《商务英语3》形考任务1参考答案1、—Why did you choose our company?C。
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I didn't catch that。
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I can help you with that.3、I was XXX for the West n.4、The following hints may help you stay energized。
or at least get you going until you can make the time for rest.5、I led and motivated a sales team of 20 people.6、XXX.7、Is it possible to take a 10-minute break during the meeting tomorrow morning?8.C。
"What's the name of the company?"9.C。
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国家开放大学本科《商务英语3》一平台机考真题及答案(第二套)(2)
国家开放大学本科《商务英语3》一平台机考真题及答案第二套说明：整理于2024年8月］4日；适用于国家开放大学本科学员一平台期末机考考试；前5个题相同则整套相同。
第一部分.试题原题第一大题、交际用语（单选题）本大题共包含5小题，每小题2分，共计10分。
阅读对话，从A.B、C三个选I页中选择一个能填入空白处的最佳选项。
1.-You are right.How do you analyze our weaknesses?A.I'm afraid we put less emphasis on the overall design.B.I tell you we have been working hard on the overall designC.I have to say that we are excellent in the overall design.2.-D o you mind telling me where you are from?A.Certainly not.Fm from London.B.Sure,I was born in London.C.N ot really,you can do it.3.-.-Yes,certainly.We are a medium firm with about two thousand people in two different plants.A.D o you have total nine departments in your company?B.Could you tell me how your company is actually organized?C.C an you tell me a little more about the four branch offices?4.-.-They refer to the royalties,including patent right,copy right,trademark right,and so on.A.W hat about the tax base?B.H ow about the tax rate?C.W hat are intangible assets?5.-We would like to place an order for some of your C&Z desk units.A.C ertainly,we keep a large supply in stock.B.D elivery dates depend on your location.C.W e recommend payment by letter of credit.第二大题，词汇与结构（单选题）本大题共包含15小题，每小题2分，共计30分。
商务英语3作业1(新)
商务英语（3)作业1(Units 1—4）本作业由四部分组成，第一部分：交际用语；第二部分：词汇语法;第三部分：阅读理解；第四部分：写作。
建议在90分钟内完成本作业。
写作部分要求写在给定的位置上。
每次作业满分为100分.一、交际用语（每题2分，共10分)1—5题：阅读下面的小对话，选择恰当的答案。
1。
-———Morning Maggie。
Could you talk briefly about your career development？————_________________。
A。
Good morning, Mr。
Marx. I’m going to do a brief about my latest work and performance。
B。
Sure，Mr。
Marx。
Thanks for giving me this opportunity I started as a clerk in this company…C。
Sorry，Mr。
Marx, but I don’t like my boss at all. I think he is too serious and critical.2. ——-—Kathy，I’d like you to meet Maggie Jacobs.—-—-_____________, Maggie. You’re doing a great job.A. I’m pleased to meet youB。
It’s great to see you againC。
I’m happy to meet you too3. -—--Good morning. ___________?-—--Good morning！I need a check to send to my publisher in New York.A。
What can I do for you，MadamB. What do you want to buy, MadamC. Why do you come here，Madam4. -———What are they? _________ ？——-—It’s a secret. But I’ll give you some hints，anyway.A。
商务英语自测及答案
一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。
（每题10分）题目1不正确获得10.00分中的0.00分未标记标记题目题干—__________________—Alright, I will try my best.选择一项：A. Do you know about business tax? 不正确B. What do you think about business tax?C. Can you give me a brief introduction about business tax?反馈答案：C解析：本题考核“寻求帮助”的交际礼貌用语。
当寻求他人帮助时，可以说Can you help me, will you please do me a favor, can you give me…等，故选择C。
正确答案是：Can you give me a brief introduction about business tax?题目2不正确获得10.00分中的0.00分未标记标记题目题干——According to law, they refer to transportation, construction, finance, insurance and the like.选择一项：A. Do you know taxable services? 不正确B. How do you like taxable services?C. What do you mean by taxable services?反馈答案：C解析：本题考核“请求解释”的交际用语。
选项A是一般疑问句，回答应该是yes或no；选项B是询问对纳税服务的评价；选项C是询问对纳税服务的解释，所以选择C。
正确答案是：What do you mean by taxable services?题目3不正确获得10.00分中的0.00分未标记标记题目题干It means you can ________ online with us.选择一项：A. transactB. transport 不正确C. translate反馈答案：A译文：这表示您可以在网上跟我们办理业务。
国家开放大学《商务英语3》章节自测参考答案
国家开放大学《商务英语3》章节自测参考答案Unit 1 A New Job会话演练听对话，了解招聘过程中猎头公司的角色，选择正确的词或短语填入相应的位置。
headhunters or executive search firms specialize in finding the right person for the right job.When a company wishes to（D）a new person for an important（G）, it may use the services of such a firm. The advantages for the（C）are that it does not have to organize the costly and time-consuming process of advertising, selecting and interviewing suitable（E）. In some cases, the search firm may already have a list of people with the appropriate（B）for the job. If this is not the case, then it may act as a consultant, advising or even organizing tests and simulations to evaluate candidates' （F）in order to select the most（A）person for the job.边学边练回顾对话内容，了解工作面试中的常见问题，为题目匹配正确的选项。
A．I am good at time management, but I can be impatient for results.B．I always give support to my colleagues and believe we should work towards a common goal.C．My aim is to have a position in the Management Team.D．People say I am sociable, organized and decisive.E．Leading the university football team to the national championship.F．Because the work environment here is both challenging and rewarding.1．Why did you choose our company?（F）2．What are your strengths / weaknesses?（A）3．How would your friends describe you?（D）4．What is your greatest achievement?（E）5．How well do you work in a team?（B）6．When will you be in 5 years' time?（C）会话演练你可以点击下方人物头像角色扮演进行对话练习，也可以点击对话中人物的名称详细听每句话录音。
商务英语三笔考试题及答案
商务英语三笔考试题及答案一、词汇与语法（共20分）1. The company is seeking to ________ its market share in the region.A) expandB) contractC) maintainD) reduce答案：A2. Despite the economic downturn, the company managed to________ its profits.A) increaseB) decreaseC) stabilizeD) fluctuate答案：A3. The new policy will come into ________ on the first day of next month.A) effectB) useC) practiceD) operation答案：A4. The manager asked her assistant to ________ the meeting notes.A) take downB) write upC) put awayD) hand in答案：B5. The project was delayed due to ________ weather conditions.A) adverseB) favorableC) moderateD) extreme答案：A二、阅读理解（共30分）阅读下面的商务邮件，回答6-10题。
Dear Mr. Smith,I hope this email finds you well. I am writing to discuss the progress of our joint venture project. As per our last meeting, we have completed the market research and are now ready to move forward with the next phase. Attached you will find the detailed report and our proposed budget for the upcoming quarter.We are looking forward to your feedback and would like toschedule a follow-up meeting to discuss any concerns or adjustments that may be necessary.Best regards,John Doe6. What is the purpose of the email?A) To inform about the completion of market researchB) To request a follow-up meetingC) To attach a detailed reportD) To propose a budget for the next quarter答案：B7. What has been completed before sending the email?A) Market researchB) Budget planningC) Follow-up meetingD) Joint venture agreement答案：A8. What is attached to the email?A) A meeting agendaB) A detailed reportC) A joint venture agreementD) A feedback form答案：B9. What is the sender's expectation?A) Immediate feedbackB) A meeting to discuss concernsC) Approval of the budgetD) A signed agreement答案：B10. What is the tone of the email?A) Formal and politeB) Informal and urgentC) Casual and briefD) Formal and urgent答案：A三、完形填空（共20分）阅读下面的商务场景对话，从每题所给的选项中选择最合适的一项填空。
国开(中央电大)本科《商务英语3》形考任务(单元自测1至8)试题及答案
国开(中央电大)本科《商务英语3》形考任务(单元自测1至8)试题及答案单元自测 1 试题及答案题目顺序是随机的，使用查找功能〔Ctrl＋F〕进展搜索[题目]— Why did you choose our pany？— __________________________[答案] Sorry, I didn' t catch that. Would you say it again?[题目]— Can you show me the schedule？— __________________________.[答案] Sure, a tight schedule as usual[题目]— But what do you want me to do there？— ______________________________[答案] You have to give a presentation on what our products are.[题目]— Morning, Maggie. Could you talk briefly about your career development？— ___________________________[答案] Thanks for giving me this opportunity. I started as a clerk in the…[题目]— You need to pay a visit to our important customers from _Chamberlain Automation Systemspany in Washington.— _____________________________[答案] Sorry, can you repeat the name of the pany?[题目]______ a vacation is always a good way toget relaxation and refreshment.[答案] Taking[题目]Before I came to America, I __________as an executive secretary with a trading panyfor one year in Britain.[答案] had worked[题目]Good manners may be varied ________cultural backgrounds.[答案] due to[题目]I led and _________a sales team of 20 people.[答案] motivated[题目]I was __________ devising sales strategies and targets for the West Region.[答案] responsible for[题目]Is ________ possible to take a 10-minute break during the meeting tomorrow morning？[答案] it[题目]Sometimes your body language, gestures and expressions may tell people ______________about you than the words you use.[答案] more[题目]The following hints may help you stay energized, or at least ___________ until you ca____ake the time for rest.[答案] get you going[题目]When talking to people within your pany_________don’ t speak your language, you mayhave to use English.[答案] who[ 题目 ]You are the right person for the jobthat_______ your application ________theadvertisement.[答案] relates… to…二、阅读理解阅读下面的文章，根据文章内容给题目选择正确的答案。
BEC真题三test1答案解析
TEST 1PART ONE这篇文章是关于一个女性时尚饰品公司——Flacks的发展战略问题，四个专家给出了自己的建议。
这套题目的答案稍微有些隐晦。
第一题，说在开发新产品前咨询客户的意见对于Flacks来讲是很明智的。
答案是B段的最后一句：thorough market research will help to ensure any new ideas are well received.彻底的市场调查能够确保新的思想很好的被接受。
Market research，市场调查，在很大程度上就是咨询客户的意见（consult customers），any new ideas可以对应于developing a new product, 能够well received，那么对于公司来讲当然就是advisable了。
选B。
第二题，说为专业市场生产产品可以增加利润。
答案是D段的这么一句：the company should consider exploiting niche markets to improve its margins这题关键是要理解一个市场的含义：niche market。
看英英解释：a small area of trade within the economy, often involving specialized products。
improve its margins也就是increase profits，选D。
第三题，说Flacks可能需要改变它的一个设备的功能。
这里答案不是太明显，是C段的这么一句：They should also consider refocusing production by using their UK factory for high-specification products。
他们也需要考虑通过利用英国工厂生产高规格产品来调整生产焦点。
也就是说，英国工厂原来不是生产高规格产品的，即题目说的改变它的一个设备的功能。
体验商务英语3试题Exit_Test.docx
ExitTest(general review)Track 9L ISTENING1 You will hear five people talking about telephoning. For each recordings match each speaker to the piece of advice (a-h) that he/she gives. You will hear the recording twice.1 Speaker 1 a) Explain the purpose of your call2 Speaker 2 b) Don" interrupt the other person3 Speaker 3 c) Be careful when transferring calls4 Speaker 4 d) Control any feelings of frustration5 Speaker 5 e)Prepare your call before diallingf)Be friendly and professionalg)Clarify anything you don^t understandh)Take notes during the call2 Listen to the radio report and choose the correct option*6Over the last year, Matthews has seena)overall profits fall by over fifty percent.b)its turnover more than double・c)clothing sales decrease by about a third.7Which statement is true of the smaller clothing retailers?a)Six have sold their businesses to bigger retailers.b)Three went bankrupt over the summer.c)Two hope to merge their operations soon.8According to Jane, Beanelysa)is the most popular retailer in the area・b)is changing the way the company is organised.c)plans to expand the chain.9Which statement does Jane make about the clothing industry?a)There have been relatively few changes in customer demand.b)Small businesses can't afford the rates on their premises.c)There is a large number of competitors・10What reason is given for problems in the clothing industry?a)Companies are failing to diversify・b)There has been an increase in customers shopping online・c)Large compa nies can dema nd better deals from suppliers ・R EADINGA Read the article and complete the gaps (11-15) with the sentences (a-e).a)On the one hand, some manufacturers can be too old-fashioned and too concerned with the importanceof product engineering and the functionality of manufactured objects.b)Still, the battle between form and function is one that never quite goes away.c)And what of the Dyson vacuum cleaners?d)He may be right, but the Design Museum is just doing what every other museum in the world is doingthese days.e)This could be through the visual appeal of the product or its packaging・Does style really sell?By Richard TomkinsHow can the appearanee of a product be more important than what it does? I mean, what use is a designer kettle if its handle becomes too hot to hold or if the spout pours water everywhere but in the cup?______________ 11 It rose again last week when James Dyson, British inventor of the Dyson baglcss vacuum cleaner that has sold in millions around the world, resigned as chairman of Londonos Design Museum・ It is widely believed that Mr Dyson felt that the museum put too much emphasis on style and fashion at the expense of serious industrial design・In his resignation letter, Mr Dyson accused the museum of not keeping true to itself. 12Museums everywhere can no longer afford to be exclusive centres of scholarship and learning・ Among rivalry for sponsorship, they must use exhibitions of populist culture, nice cafes and shops or, best of all、a new building by Frank Gehry to increase visitor numbers ・______________ 13 On the other there are those who believe that how a product looks is more important.Design is in deed a broad term, inv olving both function and form. Typically, in any given product area, it migrates from the former to the latter. Look at clothing: originally its function was to provide warmth, but having long since achieved that objective, its form is now dictated almost entirely by fashion. But surely you would have to be a very shallow person to think something^ appearance was more important than what it did?Today, in the post-industrial age, nearly all manufactured goods at any given price-point do much the same job. So almost the only way in which manufacturers can differentiate their products from those of their competitors is to establish some sort of emotional connection with the consumer. 14 Or it might happen through the imagery created by advertising or branding or some other such triumph of style over substance.______________ 15 Mr Dyson may believe that people buy these machines because of the graphs on the company website illustrating their superior suction, but I doubt very much whether they do. Most vacuum cleaners do a good job; the main reason people pay extra for a Dyson is because it is a designer vacuum cleaner with a trendy brand. With its internal workings exposed, it is a bit like a RichardRogers building with all its pipes and ducts displayed in bright colours on the outside instead of beinghidden inside・ Functional it may be, but it is a bit of a gimmick, too.From the Financial TimesB Complete the phrases with the correct alternatives.16Dyson left the Design Museum because hea)found it took up too much of his free time.b)no Ion ger agreed with its ideas.c)wanted to concentrate on his own design work・17What docs the article say about museums?a)They no longer have to compete with each other for grants.b)They still need to attract more visitors・c)They should try to offer more specialised events・18What statement does the author make?a)The majority of consumers prefer to buy branded goods.b)Most similarly priced products are of a comparable standard.c)There are more inventions today than ever before・19The writer believes that people buy the Dyson vacuum cleaner becausea)it has an excellent after-sales service・b)it has a fashionable range・c)it has a life-time guarantee・20Which of these opinions does the author have?a)Function and design both influence buyers・b)Few companies dominate the fashion industry・c)Design is more important than function.S KILLS5 Complete the short dialogues below with a response (a-j).21A: Thank you for listening. Does anyone have any questions?B: ___________________________________________________22A: It，s nice to see you again, Sue!B: ___________________________________________________23A: Can wc come back to that later? Dave, over to you now・B: ___________________________________________________24A: Are you saying that weTl have to postpone the meeting?B: ___________________________________________________25A: I propose that we develop a prototype・B: ___________________________________________________26A: In your opinion, when shall we publish the annual report, in December?B: ___________________________________________________27A: Lei's look at the issue from a different angle・ Is there a way we could save money, for example?B: ___________________________________________________28A: So, have we covered everything?B: ___________________________________________________29A: Right, let's get started, shall we?B:30A: Would you find out what has happened to my plane tickets? They haven" arrived yet. B: 〜'a)You too. How are you?b)Yes, can you tell us the reasons for the low sales figures?c)Thanks, Td like to focus on the problems we5re having with outsourcing・d)I agree with you.e)I think a month earlier would be better.f)Hold on a moment, Michelle isn't here yet.g)No Just that we should start a bit late r.h)Sure, Fll look into things straightaway.i)Yes, I think so. Joe, do you agree?j)Do you mean by reducing salaries?V OCABULARY6 A Complete the sentences with the correct alternatives.31All the staff were asked to ________________ to Spain.a) outsource b) invest c) relocate d) reorganise32There^s a problem with the machinery so the quality of the goods hasn't reached its usuala) fault b) flaw c) standard d) design33B-Voy Bank is looking for three new bank officers to work in its new high street ________________a) branch b) factory c) plant d) store34It's important that we get a _________________ for our product soon so that no one can copy our ideas.a) breakthrough b) discovery c) brainwave d) patent35This organisation is too _______________ There are four forms for everything!a) bureaucratic b) hierarchical c) flexible d) progressive36Bed-Lux has recently _______________ its main rival Duvet-Delights・a) merged b) taken over c) reorganised d) outsourced37I am writing to invite you to _______________ your research findings at the ECR conference・a) network b) socialise c) present d) talk38I want my new sofa to look good but ifs more important that it9s _________________ I don't want to have to replace it for years!a) time-saving b) stylish c) durable d) space-saving39I'm 63 now, so Fve only got two years to go until I reach ________________ age・a) redundancy b) appointment c) retirement d) promotion40Pre-tax profits have _______________ to an all time low of $ 1 ・2m.a) plummeted b) skyrocketed c) soared d) risenB Complete the article below with the correct alternatives.FT MONEY _ Markets WeekUK:Whitehead MannWhitehead Mann, the ___________________ 41 agency, saw its share price drop 35 percent_________________________ 42 138p after the company issued a profit warning, ______ 43 it blamed on its failure to ________________ 44 in the US. Chief _________________ 45 Stephen Lawrenee denied that the warning about the US was an excuse for problems elsewhere, but said there had been a fall in the half-yearly ___________________ °& duri ng the first half in the UK, con tine ntal Europe and Asia. Research shows the company's ________________ 47 of the market has already _________________ 48 1.2 percent this year. Analysts said the company faced a significant __________________ 49 to improve its overall ______________ 50 in the second half.From the Financial Times41 a) recruit b) recruiting c) recruiter d) recruitment42 a) at b) to c) in d) by43 a) that b) whom c) who d) which44 a)increase b) rise c) expand d) boost45 a) Manager b) Executive c) Supervisor d) Board46 a) turnover b) capital c)taxes d) funds47 a) amount b) area c) share d) dividend48 a) fallen b) lost c) soared d) acquired49 a) challenge b) difficulty c) con d) disadvantage50 a) reliability b) performance c) quality d) standardL ANGUAGE8 A Complete the article using the correct form of the verb in brackets.Fast-growing paper manufacturer GRED _________________ " (said / has said) yesterday that it______________ 52 (creates / is going to create) seven hundred and sixty jobs over the next six years as part of an expansion plan.The firm _______________ 53 (has been announced / has announced) that it _________________ >4 (plans / will plan) to build a major extension to its headquarters. This decision _________________ 55 (will result / is resulting) in new jobs throughout the region. The extension __________________ " (will complete / will be completed) in October and should expand the plant by a third.GRED also says it ________________ ' (will help / helps) the business double sales over the next five years・ The investment _____________ (will also provide / is providing) extra production capacity,and a better goods despatch area・ The investment comes after a record year for the company. Since March GRED _____________________ 59 (saw / has seen) a huge rise in sales and last week a company spokesman predicted that profits _________________ 60 (could reach / is reaching) £1.7 million for the past twelve months・This would mean profits were up twelve percent on the previous year. GRED _________________ 61 (has planned / has been planned) to spend £40 million this year, opening forty-five shops and refurbishing existing premises. Two factories ________________ 62 (were also opened / have opened) by the company in Belgium recently.B In most of the lines (63-70) in the article there is an extra word> Find these words. If a line is correct, put a tick in the space next to that line.63Use of video or web conferencing by US companies instead of these fhce- to-face ______________ 64meetings has more than doubled in two years. A survey by the country^ __________ 65National Business Travel Association found it that business travellers used __________ 66it an average of five times last year, compared by with twice in 2002・ But travel ______________ 67managers remain evenly divided on whether the technology will be retain its __________ 68popularity in the future. Meanwhile, the association docs forecasts that travel __________ 69costs for US companies will rise by seven percent next year. The amount __________ 70spent out on air travel and car hire will rise by five percent and the cost of __________ eating out will go up by three percent.From the Financial TimesW RITINGA Read the e-mail below. You agree to do what Roy asks you. Write a short letter of 40 to 50 words to Mr Jenning&From...Roy HolmesSubject: Conference in Manchester 12 NovDear PatI forgot to send the latest programme for the Quality Systems conference on 12 Nov to Mr Jennings and Fm not in the office today. Please could you post it to him - it's on my desk・ Could you also write him a short 】etter on my behalf to apologise for not sending it earlier. Ask him to call me on my mobile if he's got any questions・ Pass on my numbe匸ThanksRoyB You work for a stationery company and you received an order five weeks ago for 25 printer cartridges from a client, Mr Scott. You are despatching the order today. Write an e-mail (120 to 140 words) to the clientRemember to include the following points:•thank him for the order•apologise for not dealing with it sooner•give a reason for the delay•give a new delivery date and time•offer a discountS PEAKINGYou are going to have a speaking test that will last about 10 to 15 minutes.The examiner will ask you to spend 5 minutes preparing the short presentation below. You may make notes during this time if you wish.You have been asked to look after a group of visitors spending the afternoon at your company/collcgc. Make a short presentation to the visitors:•Greet the group and introduce yourself•Tell them about the company/college•Tell them about the benefits of joining the company/college•Outline the programme you have arranged for them in the afternoon•Be prepared to answer the examiner^ questionsExitTest Answer KeyTrack 9Listening (10 marks)See page 39 for audio script1g/2d/3b/4e/5f6c/7b/8b/9c/ 10bReading (10 marks)11 b/ 12d/ 13a/ 14e/ 15c16b/ 17b/ 18b/ 19b/20aSkills (10 marks)21 b/22 a/23c/24 g/25 d26e/27j/28i/29f/30hVocabulary (20 marks)31 c / 32 c / 33 a / 34 d / 35 a / 36 b / 37 c / 38 c / 39 c / 40 a41 d/42 b/43 d/44 c/45 b/46 a/47 c/48 a/49 a/50 bLanguage (20 marks)51 said / 52 is going to create / 53 has announced / 54 plans / 55 will result / 56 will be completed / 57 will help / 58 will also provide / 59 has seen / 60 could reach61 has planned / 62 were also planned / 63 these / 64 / / 65 it / 66 by / 67 be / 68 does / 69 / / 70 out Writing (20 marks in total; 10 marks each)See page iv for model answersSee page 42 for the Examiner GuidelinesSpeaking (10 marks)See pages 41 -42 for Examiner's GuidelinesTotal Marks: 100。
管理英语3 形考任务单元自测1答案
管理英语3 形考任务单元自测1答案1.选择题1.A。
How many departments do we have?2.B。
Have a pleasant trip!3.A。
have been4.C。
opportunity5.B。
whom I saw6.无题干，无法回答。
2.改写后的文章：We have three major ns: ns。
Sales and Marketing。
Finance and n。
This is the answer to the n "How many departments do we have?"I'm XXX." The appropriate response is "Have a pleasanttrip!"XXX correct sentence should be "A number of boys have been absent some time during the term."The programme provides students with the opportunity to learn more about global warming.XXX correct sentence should be "This is the man whom I saw last night."无法回答该题，因为没有题干。
n XXXI am Michael Bush。
the Managing Director of Hoogle Engineering。
and I am delighted to e you to our XXX Engineering was established in 1960.and at that time。
it was divided into several departments。
国家开放大学《商务英语3》形考任务1参考答案
国家开放大学《商务英语3》形考任务（单元测试1）参考答案一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。
（每题10分）1、—Why did you choose our company?—__________________________A. Please speak up a little bit.B. I'm afraid I can't understand you.C. Sorry, I didn't catch that. Would you say it again?2、—Can you show me the schedule?—__________________________.A. You won't miss the planeB. Sure, a tight schedule as usualC. Don't worry. I can help you with that3、I was __________ devising sales strategies and targets for the West Region.A. responsible withB. responsible forC. responsible in4、The following hints may help you stay energized, or at least ___________ until you can make the time for rest.A. get you goingB. get you goC. get you gone5、I led and _________a sales team of 20 people.A. suggestedB. motivatedC. moved6、Good manners may be varied ________cultural backgrounds.A. sinceB. becauseC. due to7、Is ________ possible to take a 10-minute break during the meeting tomorrow morning?A. nowB. thatC. it8、—You need to pay a visit to our important customers from Chamberlain Automation Systems Company in Washington.—_____________________________A. Sorry, can you repeat the name of the company?B. Can't you repeat the name of the company?C. What's the name of the company?9、—Morning, Maggie. Could you talk briefly about your careerdevelopment?—___________________________A. Morning, Mr. Marx. Nice to meet you.B. Sorry, Mr. Marx. I don't like my boss at all Sure, Mr. Marx.C. Thanks for giving me this opportunity. I started as a clerk in the…10、When talking to people within your company _________don’t speak your language, you may have to use English.A. whoB. whomC. whose11、You are the right person for the job that_______ your application ________the advertisement.a. relates… with…b. relates…for…c. relates… to…12、—But what do you want me to do there?—______________________________A. Thank you for doing me such a favor.B. You have to give a presentation on what our products are.C. Could I get an estimate before placing an order?13、Before I came to America, I __________as an executive secretarywith a trading company for one year in Britain.A. am workingB. had workedC. has worked14、______ a vacation is always a good way to get relaxation and refreshment.A. TakeB. Being takenC. Taking15、Sometimes your body language, gestures and expressions may tell people ______________ about you than the words you use.A. moreB. mostC. much二、阅读理解（每题10分）阅读下面的文章，根据文章内容给题目选择正确的答案。
商务英语3自测1及
— But what do you want me to do there?— ______________________________选择一项：A. Thank you for doing me such a favor.B. You have to give a presentation on what our products are.C. Could I get an estimate before placing an order?反馈答案： B解析：本题考核“提出问题”的交际用语。
对此类特殊疑问句，需要直接给出所问问题的具体信息即可。
三个选项中，选项 A 和 C 均没有给出对方要求的信息，为答非所问；只有选项B 的信息与问题相对应，故正确答案为B。
正确答案是： You have to give a presentation on what our products are.题目 2正确获得 10.00 分中的 10.00 分标记题目题干— Why did you choose our company?— __________________________选择一项：A. Please speak up a little bit.B. I'm afraid I can't understand you.C. Sorry, I didn't catch that. Would you say it again?反馈答案： C解析：本题考核“请求他人重复所说内容”的交际用语。
对此情形，应先表达未听清所言及的事项，而后礼貌地提出再说一遍的请求。
本题考核在工作面试中没有听清问题时如何“请求重复” ，给出理由并用婉转的语言表达愿望才符合本语境的要求。
选项A直接使用祈使句提出重复请求，语气稍显强硬，不够礼貌；选项 B 只表达了不理解所言，未提出任何请求；选项 B 给出理由并用婉转的语言表达愿望，故正确答案为C。
商务英语自测及答案
一、选择填空;从A、B、C三个选项中选出一个能填入空白处的最佳选项..每题10分题目1不正确获得10.00分中的0.00分未标记标记题目题干—Good morning. Far East Logistics Company. .—Good morning. This is Maggie Bonner. I would like to know more about your products.选择一项：A. Who is that callingB. What do you want 不正确C. May I help you反馈答案：C解析：本题考核“打电话”的交际用语..作为职场人士;接电话时首先要自报家门;告诉对方自己公司的名称;并问对方有什么需要;通常用“May/Can I help you ”“What can I do for you ”等来表达;所以答案是C..正确答案是：May I help you题目2正确获得10.00分中的10.00分未标记标记题目题干— Don't hesitate to click on our website when you need us.— . Thank you.选择一项：A. Yeah; I canB. Sure; I will 正确C. Of course; I know反馈答案：B解析：本题考核“提出建议”的交际用语..Don't hesitate to意为“尽管、毫不犹豫”..第一说话人告诉对方;“如有需要;直接点击我们的网站”;听者应该说“我会的”以示礼貌；选项A答非所问；选项C的回答不太礼貌;所以答案是B..正确答案是：Sure; I will题目3不正确获得10.00分中的0.00分未标记标记题目题干You can get the goods to your door so quickly nowadays.选择一项：A. deliverB. delivering 不正确C. delivered反馈答案：C译文：如今;货物可以很快就送到门上..解析：词组get sth. done表示“完成某事;让别人做某事”;采用的是动词的过去分词形式;所以答案是C..正确答案是：delivered题目4正确获得10.00分中的10.00分未标记标记题目题干The manager asked me I could finish my work before the weekend.选择一项：A. whatB. whether 正确C. which反馈答案：B译文：经理问我是否能在周末前完成工作..解析：本题考查whether引导的宾语从句的用法..三个选项都能引导宾语从句;连接词whether只起引导作用;意为“是否”；what和which除了有引导作用外;还可充当宾语从句的主语或宾语;但I could finish my work 主谓宾齐全;不缺重要项;所以答案是B..正确答案是：whether题目5正确获得10.00分中的10.00分未标记标记题目题干The total cost in logistics in China is still higher than in many other industrialized countries.选择一项：A. itB. that 正确C. those反馈答案：B译文：中国物流的总体成本仍然要比许多工业化国家高..解析：在对两个事物进行比较时;that常用来指代前面提到的不可数名词;本句中指代cost;所以答案是B..正确答案是：that题目6部分正确获得50.00分中的30.00分未标记标记题目题干二、阅读理解每题10分阅读下面的文章;根据文章内容判断文章后的句子是正确T还是错误F.. Functions of LogisticsLogistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportation; warehousing and storage; loading and unloading; goods handling; packing; distribution processing delivery and information management. For example; after a commercial transaction is done; logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner. During the transfer process; logistics facilities; equipment carriers; administration of information and standardization are needed.Logistics has three major functions. Firstly; it creates timevalue. The same goods can be valued differently at different times. Goods are often in stagnation during the transfer process; which is called the storage of logistics. Secondly; it creates location value. The same goods can be valued differently at different locations. The value added during the transfer process is the location value of logistics. Thirdly; it creates distribution processing value. Sometimes the distribution processing changes the packages of the goods. That is; during this stage; it cuts large packages of goods into smaller parts; which creates added value for goods.1. Logistics is the physical flow process of goods from the seller to the buyer. 回答正确2. Administration of information and standardization are needed during the transfer process. 回答不正确3. Storage creates the location value for goods. 回答正确4. The same goods can be valued differently at different times and locations. 回答不正确5. Large packages of goods should always be cut into smaller parts to create added value. 回答正确反馈解析：1. 这是一道推断题..第一段的第一句说“Logistics is the physicalflow process of goods from the point of origin to the point of consumption…”;第二句的例子是对第一句定义的解释;说“物流将以最低成本和最有效的方式将商品从卖方流转到买方”..由此可知;“from the point of origin to the point of consumption”指的就是从卖方到买方;所以选T..2. 这是一道细节题..第一段的最后一句说“在产品流转的过程中;需要物流设施、设备、信息和标准化管理”;所以选T..3. 这是一道细节题..根据第二段第四句和第七句可以得知;物流中的储存创造时间价值;而运输则产生空间价值;所以选F..4. 这是一道细节题..第二段的第三句说“The same goods can be valued differently at different times”;第六句又说“The same goods can be valued differently at different locations”;所以选T..5. 这是一道推断题..第二段最后一句“也就是说在这个阶段;把大包装分装成小包装..这一过程创造附加值”..但我们不能就此推断出“大包装的货物必须分装成小包装以创造附加值”;这是过分推断;所以选F..一、选择填空;从A、B、C三个选项中选出一个能填入空白处的最佳选项..每题10分题目1不正确获得10.00分中的0.00分未标记标记题目题干—Hello; this is Steven Smith. Nice to hear your voice again.—Hi; Mr. Smith.选择一项：A. Do you know the coverage of your freight forwarding business 不正确B. Please tell me the coverage of your freight forwarding business.C. I would like to know about the coverage of your freight forwarding business.反馈答案：C解析：本题考核“询问信息”的交际用语..虽然三个选项提供的信息大致相当;但是I would like to know about更符合商务交际环境;更有礼貌;所以答案是C..正确答案是：I would like to know about the coverage of your freight forwarding business.题目2不正确获得10.00分中的0.00分未标记标记题目题干—Does modern logistics mean transportation and delivery— . Modern logistics is more about effectiveand efficient flow of materials and information.选择一项：A. Yes; you're right 不正确B. No; it's not the whole storyC. No; you're wrong反馈答案：B解析：本题考核“部分赞同”的交际用语..回答者的后一句话是对问句所表达意思的补充;意即第一说话人所说的内容不够完整..当听者对第一说话人提出的观点或问题表示部分赞同时;可用“it's not the whole story”; “not really”等予以回答;所以答案是B..正确答案是：No; it's not the whole story题目3不正确获得10.00分中的0.00分未标记标记题目题干We work closely every large airline like Air China; Air France and American Airlines.选择一项：A. withB. to 不正确C. in反馈答案：A译文：我们与各大航空公司紧密合作;如中国国际航空公司、法国航空公司以及美国航空公司..解析：词组work closely with 意为“与……紧密合作”;选项B和C不符合句意;所以答案是A..正确答案是：with题目4不正确获得10.00分中的0.00分未标记标记题目题干That is the reason we've lost so many customers.选择一项：A. whyB. that 不正确C. which反馈答案：A译文：这就是我们为什么失去那么多客户的原因..解析：本题考查why引导的定语从句用法..先行词是reason原因时;定语从句由关系副词why引导..所以答案是A..正确答案是：why题目5正确获得10.00分中的10.00分未标记标记题目题干The manager asked me I could finish my work before the weekend.选择一项：A. whatB. whether 正确C. which反馈答案：B译文：经理问我是否能在周末前完成工作..解析：本题考查whether引导的宾语从句的用法..三个选项都能引导宾语从句;连接词whether只起引导作用;意为“是否”；what和which除了有引导作用外;还可充当宾语从句的主语或宾语;但I could finish my work 主谓宾齐全;不缺重要项;所以答案是B..正确答案是：whether题目6部分正确获得50.00分中的10.00分未标记标记题目题干二、翻译每题10分1. After a commercial transaction is done; logistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective manner.回答不正确A. 在完成商业交易后;物流将执行商品从卖方到买方的转移;为了最低成本和最高效率..B. 在完成商业交易后;物流将以最低成本和最有效的方式将商品从卖方运输到买方..C. 在完成商品交易后;物流将以最低费用和最有效的礼仪将商品从卖方转移到买方..2. Goods are often in stagnation during the transfer process; which is called the storage of logistics.回答不正确A. 商品在流转过程中往往有处于停滞状态的时候;这被称为物流存储..B. 转移过程中的商品往往静止不动;这被叫做物流储存..C. 变化过程中的商品往往停滞不前;这被定义为物流储存..3. Sometimes the distribution processing changes the packages of the goods.回答不正确A. 有时;分配过程会改变商品的包装形式..B. 有时;分销流程会改变产品的包裹样式..C. 有时;配送加工会改变商品的包装形态..4. Information is important because it provides the facts that supply chain managers use to make decisions.回答正确A. 信息很重要;因为它提供了事实;以便供应链管理者决策..B. 信息很重要;因为它提供了供应链管理者用以决策的事实..C. 信息很重要;因为供应链管理者可以利用它提供信息进行决策..5. With the rapid economic growth in China; the logistics industry is expanding greatly.回答不正确A. 随着中国经济的快速发展;物流行业也极大发展..B. 凭借迅速发展的中国经济;物流行业迅速扩大..C. 在中国;随着快速发展的经济;物流行业飞速延伸..反馈1.答案：B解析：动词carry out 意为“执行”；名词transfer 意为“转移”;如果按字面意义直译;不符合汉语和物流术语的表述;可以译为“运输;传递”；名词manner在此句中作“方式”解;in the most effective manner意为“以最有效的方式”;所以答案是B..2.答案：A解析：短语in stagnation意为“处于停滞状态”；transfer process意为“流转过程”；the storage of logistics意为“物流存储”;所以答案是A..3.答案：C解析：短语distribution processing 意为“配送加工”；packages意为“包装”;所以答案是C..4.答案：B解析：连词that引导的是定语从句;修饰facts;在译成的汉语中;将定语从句放置先行词facts之前;译成“供供应链管理者决策的事实”;所以答案是B..5.答案：A解析：介词with引导的短语在句中作伴随状语;意为“随着中国经济的快速发展”；动词expand意为“扩大;发展”;所以答案是A..一、选择填空;从A、B、C三个选项中选出一个能填入空白处的最佳选项..每题10分题目1不正确获得10.00分中的0.00分未标记标记题目题干——We offer special services such as personal belongings; express; holiday pick-up and delivery services and so on.选择一项：A. What kind of special services do you offerB. How would you offer your special services 不正确C. Why do you offer your special services反馈答案：A解析：本题考核“询问信息”的交际用语..答语应该是special services 的内容;据此推断;第一说话人应该是问对方提供什么样的特殊服务;所以答案是A..正确答案是：What kind of special services do you offer题目2不正确获得10.00分中的0.00分未标记标记题目题干—Hello; this is Steven Smith. Nice to hear your voice again.—Hi; Mr. Smith.选择一项：A. Do you know the coverage of your freight forwarding businessB. Please tell me the coverage of your freight forwarding business. 不正确C. I would like to know about the coverage of your freight forwarding business.反馈答案：C解析：本题考核“询问信息”的交际用语..虽然三个选项提供的信息大致相当;但是I would like to know about更符合商务交际环境;更有礼貌;所以答案是C..正确答案是：I would like to know about the coverage of your freight forwarding business.题目3不正确获得10.00分中的0.00分未标记标记题目题干We work closely every large airline like Air China; Air France and American Airlines.选择一项：A. withB. to 不正确C. in反馈答案：A译文：我们与各大航空公司紧密合作;如中国国际航空公司、法国航空公司以及美国航空公司..解析：词组work closely with 意为“与……紧密合作”;选项B和C不符合句意;所以答案是A..正确答案是：with题目4不正确获得10.00分中的0.00分未标记标记题目题干That is the reason we've lost so many customers.选择一项：A. whyB. that 不正确C. which反馈答案：A译文：这就是我们为什么失去那么多客户的原因..解析：本题考查why引导的定语从句用法..先行词是reason原因时;定语从句由关系副词why引导..所以答案是A..正确答案是：why题目5正确获得10.00分中的10.00分未标记标记题目题干The total cost in logistics in China is still higher than in many other industrialized countries.选择一项：A. itB. that 正确C. those反馈答案：B译文：中国物流的总体成本仍然要比许多工业化国家高..解析：在对两个事物进行比较时;that常用来指代前面提到的不可数名词;本句中指代cost;所以答案是B..正确答案是：that题目6部分正确获得50.00分中的20.00分未标记标记题目题干二、阅读理解每题10分阅读下面的文章;根据文章内容给题目选择正确的答案..The Importance of Information in the Supply ChainInformation is important because it provides the facts that supply chain managers use to make decisions. Without information;a manger will not know what customers want; how much inventory is in stock and when more products should be produced and shipped. In short; without information; a manager can only make decisions blindly.Managers must understand how information is gathered and analyzed. This is where information technology comes into play. Information technology serves as the eyes and ears of management in a supply chain; capturing and delivering the information necessary to make a good decision. For instance; an IT system at a personal computer manufacturer may help a manager analyze the information and recommend an action. The manager can use the remaining chips first; then look at demand forecast; and determine whether to order more chips.There are four reasons why timely and accurate information has become more important for effective logistics system design and operations. First; customers recognize information about order status; product availability; delivery schedule; and shipment tracking as necessary elements of total customer service. Then; managers realize that information can be used to reduce human resource requirements. What’s more; information increases flexibility with regard to how; when; and where resources may be used to gain strategic advantage. And finally; enhanced informationtransfer and exchange capability using the Internet is changing relationships between buyers and sellers and refining channel relationships.rmation is so important that .回答正确A. it provides the facts that supply chain managers use to make decisionsB. managers can only make decisions blindly without itC. managers will know nothing without itrmation technology.回答不正确A. could be used to gather and deliver information to make decisionsB. can be used to determine whether to order more chipsC. is necessary to make a good decisionrmation can.回答不正确A. help customers to know many things but not product availability.B. not be used to reduce human resource requirementsC. help to refine channel relationships4.If you are a manager; you will use information to .回答不正确A. order more chipsB. help improve customer serviceC. know which staff is not on duty and should be laid off5.The main point of this passage is about.回答正确A. how to use informationB. the importance of informationC. where to gather information反馈解析：1. 这是一道细节题..本题考查信息重要性的程度..第一段的最后一句话告诉读者;没有信息;经理只能盲目地做出决断;所以选B..2. 这是一道细节题..第二段第三句话表明;信息技术是供应链管理的耳目;能获取和传递必要信息以便做出明智的决断;所以选A..3. 这是一道细节题..第三段详细说明了及时、精确的信息之所以如此重要的四个原因;所以答案为C..4. 这是一道推断题..文章第一段第二句话Without information; a manger will not know what customers want…;言外之意;有了信息;经理就能了解客户所需;也就能很好地为客户服务了..选项A只是涉及“订购芯片”一个例子；选项C没有提到;所以答案是B..5. 这是一道主旨题..本文主要讲述了供应链中信息的重要性;所以选B..。
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— But what do you want me to do there?— ______________________________选择一项：A. Thank you for doing me such a favor.B. You have to give a presentation on what our products are.C. Could I get an estimate before placing an order?反馈答案：B解析：本题考核“提出问题”的交际用语。
对此类特殊疑问句，需要直接给出所问问题的具体信息即可。
三个选项中，选项A和C均没有给出对方要求的信息，为答非所问；只有选项B的信息与问题相对应，故正确答案为B。
正确答案是：You have to give a presentation on what our products are.题目2正确获得10.00分中的10.00分标记题目题干— Why did you choose our company?— __________________________选择一项：A. Please speak up a little bit.B. I'm afraid I can't understand you.C. Sorry, I didn't catch that. Would you say it again?反馈答案：C解析：本题考核“请求他人重复所说内容”的交际用语。
对此情形，应先表达未听清所言及的事项，而后礼貌地提出再说一遍的请求。
本题考核在工作面试中没有听清问题时如何“请求重复”，给出理由并用婉转的语言表达愿望才符合本语境的要求。
选项A直接使用祈使句提出重复请求，语气稍显强硬，不够礼貌；选项B只表达了不理解所言，未提出任何请求；选项B给出理由并用婉转的语言表达愿望，故正确答案为C。
正确答案是：Sorry, I didn't catch that. Would you say it again?题目3不正确获得10.00分中的0.00分标记题目题干Is ________ possible to take a 10-minute break during the meeting tomorrow morning?选择一项：A. nowB. thatC. it反馈答案：C译文：有可能在明早的会议期间安排10分钟的休息时间吗？考点：it作形式主语。
解析：动词不定式短语to take a 10-minute break during…是逻辑主语，由于较长，便位于句中，所以句首需要用it作形式主语，代替句子的真正主语，故正确答案为C。
正确答案是：it题目4不正确获得10.00分中的0.00分标记题目题干______ a vacation is always a good way to get relaxation and refreshment.选择一项：A. TakeB. Being takenC. Taking反馈答案：C译文：休假通常是一种获得放松和和恢复精力的好办法。
考点：动名词短语作主语。
解析：动词后加-ing可构成动名词；动名词或动名词短语可做主语，表示一般或抽象的多次行为。
故正确答案为C。
正确答案是：Taking题目5正确获得10.00分中的10.00分标记题目题干You are the right person for the job that_______ your application ________the advertisement.选择一项：a. relates…with…b. relates…for…c. relates…to…反馈答案：C译文：你是可以把职位申请与那些广告联系起来的合适人选。
考点: 动词relate…to…的搭配。
解析：动词短语relate…to…意为“与……有某种联系(或关系)”，是个固定搭配，故正确答案为C。
正确答案是：relates…to…标记题目信息文本二、阅读理解（每题10分）标记题目信息文本阅读下面的文章，根据文章内容给题目选择正确的答案。
（每题10分）In business, people have to deal in person with all kinds of people. When talking to people within your company who don't speak your language, you may have to use English; these people may be colleagues or co-workers –who may work with you inyour own department, in another part of the building or in another branch. And you may also have to deal with people from outside the organization: clients, suppliers, visitors and members of the public. Moreover, these people may be friends or strangers –people of your own age, or people who are younger or older than you.The relationship you have with a person determines the kind of language you use. For example, it's not appropriate to say 'Hi, how are you!' when meeting the Managing Director of a large company or to say'Good morning, it's a great pleasure to meet you'when being introduced to a person you'll be working closely with in the same team.People usually form an impression of you from the way you speak and behave –not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere –and of what sounds rude or unfriendly! Good manners in your culture may be considered bad manners in another. Sometimes your body language, gestures and expressions may tell people more about you than the words you use.题目6未回答满分10.00标记题目题干The topic of the passage is __________.选择一项：A. self-image in business situationB. the importance of appropriate choice of languageC. dealing with people in business反馈本题为推断题，要求判断文章话题。
A选项在文章的第3段有所论及，因此只能是段落话题；B选项在2-3段中都有涉及，因此也只能是局部话题；通读全文可以看出C选项作为全文的话题最为合适，职场中难免要与各色人等打交道，语言得体和行为得体在人际交往中至关重要，故正确答案为C。
正确答案是：dealing with people in business题目7正确获得10.00分中的10.00分标记题目题干The language you use when talking with people in business is decided by _________.选择一项：A. your relationship with the particular personB. yourselfC. your boss反馈本题为细节题。
根据第2段中这句话The relationship you have with a person determines the kind of language you use.的信息判断，选项B和C不符合题意，故正确答案为A。
正确答案是：your relationship with the particular person题目8不正确获得10.00分中的0.00分标记题目题干People usually form an impression of you from _________.选择一项：A. your way of doing jobsB. your language and mannersC. your facial expressions反馈本题为细节题。
根据第3段中这句话 People usually form an impression of you from the way you speak and behave – not just from the way you do your work.的信息可以看出，A和C选项只涉及原文的部分信息，不全面，因此正确答案为B。
正确答案是：your language and manners题目9不正确获得10.00分中的0.00分标记题目题干Good manners in your culture may be considered bad manners in another.Good manners in this statement mean ___________.选择一项：A. to behave politelyB. to behave lovelyC. to behave aggressively反馈本题为词义辨析题。