商务英语电话对话
商务英语口语打电话对话
商务英语口语打电话对话这是CN人才网小编整理的商务英语口语打电话对话，欢迎浏览。
Making a phone calluseful sentences1.Hello,is that Jane speaking?2.This is Tom.who's that?3.Who's calling? Who is speaking? May I have your name?4.Pardon? May I beg your pardon?5.Hold on, please!6.Please go ahead.7.Please put it through.8.Can you repeat your phone number?9.Sorry,but she's out.10.May I take your message?11.Would you like to leave a message?12.May I have you mobile number?13.He's on the another line now.14.His line is busy.15.I am occupied. I have no time. I'm not available.16.Her line is free. Her line is through17.Her line is broken. Her line is dead. Her line is out of order.18.The line is busy.Fashion conversationConversation 1A:Hello.B:This is Sofy,may I speak to Lamley?A:This is Lamley.B:Hello,Lamley.Are you free tomorrow?A:Yes.B:Would you like to go to an activation with me?A:I'd like to.see you tomorrow.B:See you.Conversation 2A:Hello,is Mr Ofer thereB:Sorry,madam.I afriad you have a wrong number.we don't have Mr Ofer here.A:I want 64204223,is that right?B:No, you give a wrong number.A:oh,I'm sorry to bother you.B:That's all right.Conversation 3A:Gongshan Development Co.,Ltd.may I help you?B:I'd like to speak your export manager,please.A:May I ask who's calling?B:This is Mrs Wang,from @ @.A:I'm sorry Mrs wang,but Mrs Fu is not in at the moment.B:When will he come back,do you know?A:As suppose you reback at 10:30?B:May I leave message?A:Of course.B:Please ask him to give me a call as soon as he return .he has my number.A:Ok,Mrs wang.I'll do that.B:thank you.goodbye.Conversation 4A:Operator,I want to make a correct oversea phone call to Beijing.B:Who would you like to talk to ?A:Rachel JahonB:What is phone number?A:The code is 880 ,the area code is 010 , and the local number is 88245784B:Your name,please.A:Monicole Tan.B:hold on ,please.A:Ok,thank you.B:Her line is through now,please go ahead.Conversation 5A:I'm going to the fair now.if any one looks for me. ask them to call the fair.B:What is the telephone number?A:88267894,extension to 208B:When will you reach there?A:About 10:00.another thing is that I want an appointment with the customer atChanxing hotel at 3:30 this afternoon.please help me phone the customer so wecan confirm now.B:What is the customer's name,and what is his room number?A:You can check them from the fax yesterday.B:Ok,I'll phone the customer right away.Do you want to pick him up at ouroffice?A:No,I'll discuss the business with him at hotel.Conversation 6A:May I speak to Mr Green,please?B:Just a moment,please.I'm sorry,but his line is busy at the moment.Would youplease hold on?A:How long will I take?B:Sorry,but I'm not sure about it.A:I'm calling one distance,so please ask him to as soon as gets off thephone.I'm Lucy.B:I'll have him call you back.does he have your phone number?A:I think so.B:When should he try to reach you?A:Any time before 6:00.B:Ok.I'll let him call you later.A:Thank you.B:You are welcome.Conversation 7A:United trading company,good afternoon.B:Good afternoon.may I speak to Mr Green,please?A:May I ask who's calling?B:This is Mrs Jahon from international textileA:Just a minute,Mrs Jahon.A:Mr Green,Mrs Jahon from international textile wants to speak to you.C:Put it through ,please.C:Hello,Mr Green speaking.B:Good afernoon,Mr Green.I'm calling about the dress agreement you send meConversation 8A:Marketing manage office,can I help you?B:Mr Green,please.A:Sorry,he's out.B:What time you suspect back them?A:Sorry,I am not sure,can I take a message?B:No,thanks.I'll call back later.A:That's fine.please call again later.B:Ok,thank you.Goodbye.Conversation 9A:Is Mr Li there,please?B:Sorry,I can't hear you,would you please speak a little loud?A:I said is Mr Li there?B:Mr Green,the line is bad.Don't hand up,please.I'll have a call chance toanother line.。
关于商务电话英语对话
关于商务电话英语对话在世界经济全球化及中国加入WTO的形势下,社会需要大量能够用英语在国际上进行科技、经贸、法律和文化等方面交流的专业人才。
小编精心收集了关于商务电话英语对话，供大家欣赏学习!关于商务电话英语对话1Secretary: Hello, Mr. Green's office.Henry: Hello, could I speak to Mr. Green, please?Secretary: Who's calling, please?Henry: Mr. Henry.Secretary: I'm sorry. He's out just now.Henry: When will he be back?Secretary: I'm not sure. Can I take a message?Henry: OK. I'd like to make an appointment with him tomorrow.秘书:你好。
这里是格林先生的办公室。
亨利:你好。
我可以和格林先生通话吗?秘书:请问您是谁?亨利:我是亨利。
秘书:对不起，他刚出去。
亨利:他什么时候回来?秘书:我不敢确定，我能给您捎口信吗?亨利:可以。
我想预约和他明天见面。
关于商务电话英语对话2Salesman:Hello, Mr. Milton. Are you free this weekend?Milton:Yes.Salesman:I'd like to visit you. We have some thing new you may be interested in.Milton:Good.Salesman:When should we come?Milton:At 6:30 this Saturday evening.Salesman:OK. See you then.售货员:嗨，米尔顿先生。
商务英语电话留言对话
商务英语电话留言对话以下是小编为大家提供的商务英语电话留言对话，一起来看看吧。
A: Adrienne Lambert speaking.A：我是Adrienne Lambert。
B: Hello, Adrienne. This is George here. I've been thinking. There are three things we need to think about. Firstly, the salary structure ...B：你好，Adrienne。
我是George。
我想有三件事我们需要考虑下。
第一件是薪酬结构…A: Salary structure ...A：薪酬结构…B: Yes, we certainly need that on the agenda...B：是的，我们的确需要提上日程了…A: Oh I see, this is the agenda for…A：我知道了，这是它的日程…B: Yes, yes. Um, we should include pensions ...oh yes, but perhaps before that there's other benefits.B：是的。
我们应当包括养老金…是的，但是也许在考虑其他福利之前。
A: So are we talking about next month's HR meeting?A：那么我们在下个月的人力资源会议上讨论下吧。
B: Yes, I'd like you to circulate it before the meeting.B：好的，我想你在会前传达下信息。
A: I see. Could we go over it again?A：我明白了。
我们再仔细检查一遍好吗?Call 2 (Answerphone message)Call 2 电话答录机上的留言A: Meribel Communications. The office is not manned at the moment. If you'd like to leave your name, telephone number andany message, we'll get back to you as soon as possible. Speak clearly after the beep.A：这里是Meribel Communications公司。
商务英语电话对话作文
商务英语电话对话作文商务英语电话对话。
A: Good morning, this is John speaking. How may Iassist you?B: Good morning, John. This is Mary from ABC Company. I am calling to inquire about your products.A: Certainly, Mary. What products are you interested in?B: I am interested in your latest line of laptops. Can you tell me more about them?A: Of course, Mary. Our latest line of laptops is designed with the latest technology and features. They are lightweight, portable and perfect for business use.B: That sounds great, John. Can you provide me withmore details on the specifications and pricing?A: Absolutely, Mary. Our laptops come with a 14-inch display, Intel Core i7 processor, 8GB RAM, and 512GB SSD. The price for each laptop is $1,500.B: That sounds reasonable, John. Can you provide me with a discount if I purchase in bulk?A: Yes, Mary. We offer a 10% discount for orders of 10 or more laptops.B: That's great, John. I am interested in purchasing 20 laptops. Can you provide me with a formal quotation?A: Sure, Mary. I will send you a formal quotation via email within the next hour. Is there anything else I can assist you with?B: No, John. That's all for now. Thank you for your help.A: You're welcome, Mary. Thank you for considering ourproducts. Have a great day.B: You too, John. Goodbye.A: Goodbye, Mary.以上是一段商务英语电话对话，我们可以从中学到很多商务英语的应用。
商务电话礼仪英语对话
商务电话礼仪英语对话商务电话礼仪英语对话商务电话礼仪英语对话【1】A: Hello, are you Mr. Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK.(10 minutes to the Galaxy Hotel)A: Mr. Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK?B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow mor ning, then I ‘ll take you to visit our company. B: OK.A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Black. B: Good morning, Amy.A: Mr. Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales SoutheastAsia souvenirs; We have 282 staffs in total Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Verycomplete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company. A: Well, thank you.A: Mr. Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ?B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity .(They both went to the Convention and Exhibition Center) A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there And many Southeast Asian countries and various industry companies will exhibit at Nanni ng ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities,It’s can drive the economic development of Guangxi Develop fast so we want to establish the long-term cooperative relationship with your company. A: I believe you are right . (They smile, the end of the tour.) (Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States. B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again. B: Goodbye. A: Goodbye.商务电话礼仪英语对话【2】(A：Jan Wise B：Receiver)A：Hello.Can I speak to Mr.Clark?B：May I have your name，Please?A：This is Jan Wise speaking.B：Hold on，please…I'm sorry，but he's on another line now.Would you care to hold?A：Well，I need to leave in a ninute.Could you take a message，Please?B：Gertainly.A：It's a little complicated… I'm Mr.Clark's former classmate.B：OK.A：I was supposed to meet Mr.Clark for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…B：Ernie…Miss White——OK…A：But Miss White's flight arrived late，and I need to pick her upat the airport now…B：Airport——OK…A：So please tell him that the time is changed to 1∶00…B：One o'clock…A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the message.Anything else?A：That's all.Thank you for trouble taken.Good-bye.B：Good-bye关于打电话英语表达方式2(A：Jim Brown B：Receiver)A：Hello.This is Jim Brown of the Export Department.MayIspeak to Mr.Wang?B：I'm sorry，but he is out of the office right now.A：When will he be back?B：He should be back at any moment.A：I wonder if you could give Mr.Wang a message for me?B：Yes，certainly.Just a minute.I'll get a pen.(Pause)OKay，please carry on.A：There will be a very urgent meeting at three o'clock and Iwould like Mr.Wang to attend it.B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?A：Yes.It's regarding the foreign exchange market and our salesstrategy this year.B：Shall I tell Mr.Wang to prepare any material?商务电话礼仪英语对话【3】S: Good morning, Welcome to Cafe Plus, Sir/Madam. What would you like to have?早上好，欢迎光临尚苑西餐厅。
商务英语电话对话范文
商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。
我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。
请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。
请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.B：没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。
关于商务打电话英语对话
关于商务打电话英语对话英语作为一门国际通用语,在21世纪已经向着多元化、多功能化的方向发展。
店铺整理了关于商务打电话英语对话，欢迎阅读!关于商务打电话英语对话一OFFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you?办公室文员: 早上好。
这里是奥德赛企划公司。
我能为您提供什么帮助吗?NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?尼克: 你好，我是国际通讯公司的尼克·戴尔文。
可以帮我转接海伦·特纳吗?OFFICE ASSISTANT: Just a moment, please. 办公室文员: 请稍等。
OFFICE ASSISTANT: I have Nick Delwin on the line for you. 办公室文员: 有个叫尼克·戴尔文的人打来电话要找你。
HELEN: Thank you... Hi, Nick. Nice to hear from you. How’s the English weather?海伦: 谢谢……你好，尼克。
很高兴接到你的电话。
英国那边的天气怎么样?NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年这个时候来讲，还是相当不错的。
纽约那边的天气呢?HELEN: Not good, I’m afraid. 海伦: 恐怕不怎么样。
NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕，因为我正打算下礼拜过去一趟。
HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?海伦: 真的吗?嗯，我希望你来的时候能顺便过来看看我们，可以吗?NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.尼克: 这正是我打电话想要告诉你的事情。
商务打电话英语口语
商务打电话英语口语（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、策划方案、规章制度、演讲致辞、合同协议、条据书信、应急预案、教学资料、作文大全、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work summaries, planning plans, rules and regulations, speeches, contract agreements, policy letters, emergency plans, teaching materials, complete essays, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!商务打电话英语口语商务打电话英语口语（精选140句）商务英语专业主要属于文学中外国语言文学类专业，在外国语言文学类中主要都是各种语言类专业，比如说日语、法语、西班牙语等专业。
商务英语口语：电话沟通
商务英语口语：电话沟通作为一个商务人士，日常的口语交流是必备的工具之一，因为我们面对的大多数是都是外国人，所以这是必须的要会使用的工具哟，那么关于电话沟通的表达该怎么该怎么说?以下是小编给大家整理的关于电话沟通的商务英语口语，希望可以帮到大家1、她现在不在。
A:May I speak to Miss. Chen?可以跟陈小姐讲话吗?B:She is not in right now. she went to the gym with her friends.她现在不在，她和她的朋友去健身房了。
She is out for lunch right now.她现在外出吃午饭了。
When is a good time to catch him?什么时候可以找到他?I'm not sure when he'll be back.我不知道他何时会回来。
2、她现在没空接电话。
2、她现在没空接电话。
A: I'm trying to catch Mary, please.我想与玛丽联络。
B: She is not available at the moment.她现在没空接电话。
She is not available at the moment. She is busy now.现在没空接电话。
She is not able to take your call at the moment.正在忙。
He is busy with someone right now.她正在忙。
3、不在，他出去吃午饭了。
她现在没办法接你的电话。
A: Is Bob in?他现在正忙着会客。
B: No, he's out for lunch. May I take a message?3、不在，他出去吃午饭了。
Is there anything I can do for you?鲍勃在吗?I'm sorry, he is busy at the moment.不在，他出去吃午饭了。
商务英语订货情景对话
商务英语订货情景对话场景：电话订货A: Good morning/afternoon. This is [Your Name] from [Your Company]. How can I assist you today?A: 早上好/下午好。
我是来自[你的公司]的[你的名字]。
有什么我可以帮助您的吗？B: Good morning/afternoon. This is [Customer's Name] from [Customer's Company]. I would like to place an order for some products.B: 早上好/下午好。
我是[客户的名字]，来自[客户的公司]。
我想订购一些产品。
A: Certainly, I'd be happy to help you with that. Could you please provide me with the details of the products you would like to order?A: 当然，我很乐意帮助您。
您可以告诉我您想订购的产品的详细信息吗？B: Sure. I need 100 units of Product A and 200 units of Product B.B: 当然。
我需要100个A产品和200个B产品。
A: Great. And when do you need these products to be delivered?A: 很好。
您需要这些产品什么时候交付？B: We would need them to be delivered by the end of next week. Is that possible?B: 我们需要在下周末之前交付。
这个时间是否可行？A: I will check the availability and delivery schedule for you. Please hold on for a moment.A: 我会为您检查库存和交付时间表。
商务英语电话情景对话
商务英语电话情景对话英语对话教学是英语课堂教学的重要组成部分,在提升教师教学能力、促进学生学习方面发挥着越来越重要的作用。
店铺整理了商务英语电话情景对话，欢迎阅读!商务英语电话情景对话一Jack：Hello? Can I speak to Mr. Smith?喂?能请史密斯先生听电话吗?Gina：I'm sorry, but he's out now. May I take a message?抱歉，他现在不在。
要我传话吗?Jack：Yes. This is John Brown. I'd like to meet him next Monday morning around 10 o'clock.好的。
我是约翰布朗。
下星期一早上十点左右我想跟他见个面。
Gina：Let me check his schedule... Yes, I think he can see you. But could you call again around five to make sure?我来查查他的时间表... 可以，我想他可以见你。
不过，五点左右你可以再打电话来确定一下吗?Jack：OK，thank you very much.好的，非常感谢你。
Gina：You are welcome.不用谢。
商务英语电话情景对话二Mary：Could I have your name again, please?请再一次告诉我你的姓名，好吗?John：Yes. It’s John Smith.好的，我叫约翰史密斯。
Mary：And the number?电话号码呢?John：************************Mary：OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.好的，Smith先生，早上晚些时候，你会收到Bush先生的电话。
商务电话英语对话
商务英语：英语打电话大全来源：Internet 日期: 2011-10-17导读：在商务英语中，电话往来占了很大一部分，如何在电话中与人得体的交流呢？下面是一些常用的电话语句。
商务英语---打电话（全）情况(一) 打电话的人找的是你自己A：Is Daisy there? (Daisy 在吗?)B：This is she. 我就是。
(注: 男的用"This is he.")A：You’re speaking/talking to her. 你正在跟她说话。
(注: 男的用"You’re speaking/talking to him.")情况(二) 打电话的人要找的人不在A：May I speak to Mr. Gates? (请问Gates 先生在吗?)B：He’s not here right now. 他现在不在这里。
/ He’s out. 他出去了。
/ He’s in a meeting right now. 他现在正在开会。
/ You’ve just missed him. 你刚好错过他了。
/ He’s just stepped out. 他刚好出去了。
情况(三) 打电话的人要找的人不在, 问对方是否要留言A：Can I talk to Mark? (我可以跟Mark 讲话吗?)B：He’s out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? / He’s not available right now. Can I take a message? 他不在, 我可以帮你传话吗?情况(四) 打电话的人问他要找的人何时回来A：Do you know when he will be back? 你知道他什么时候会回来吗?B：I’m sorry. I don’t know. 抱歉, 我不知道。
商务电话英语对话
商务电话英语对话随着世界经济的发展,我国与世界各国之间的商务联系越来越密切,商务英语作为经济往来的重要桥梁也越来越重要,商务英语专业发展也越来越引人注目。
店铺整理了商务电话英语对话，欢迎阅读!商务电话英语对话一A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好，我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。
A: May I ask who is calling, please? 请问您是哪位?B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢，Wood先生，请稍等。
(打内线电话)Hunter先生，IBM电脑公司的Wood先生找您。
C: Can you find out what he wants? 你可以问他有什么事吗?A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的，Hunter 先生。
(对来电者说)对不起Wood先生，让您久等了。
Hunter先生现在非常忙，他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。
新商务英语电话对话范文(优选八篇)
商务英语电话对话范文(优选八篇)5商务英语电话对话范文(篇一)Dear Sir： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to .Sincerely商务英语电话对话范文(篇二)Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly商务英语电话对话范文(篇三)Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market hereleaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discountoffered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly商务英语电话对话范文(篇四)Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technicalinformation on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.商务英语电话对话范文(篇五)Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."The SolutionMost behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, andchances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.The BasicsThe most important thing to remember is to be courteous andthoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. Youcan't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave sothat you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.It's About PeopleTalk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staffactually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, lingerover a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!商务英语电话对话范文(篇六)Good morning. It's a pleasure for me to be here in front of you to present myself. My name is Jennifer Wong, and I am a candidate for the position of Overseas Sales background and work experience are tailor-made for this position. I studied marketing as an undergrad here in Taiwan, and in 1995, I received my MBA from the School of Business, University of Texas. For five years, I have utilized my skills and knowledge as the Assistant Director of Exports for Magic Kitchen Appliances is a forward-looking company. I am aware that you are expanding into new markets, particularly in the . Thus you are going to need aggressive, take-charge sales representatives.At Magic Kitchen, during my five years there, we expanded our . market share by 25%. This is just one example of my ability to go out there and sell position with your company would be both a learning experience and a great opportunity. I look forward to becoming part of the Action team. Thank you.商务英语电话对话范文(篇七)Look at the letter below. Rewrite it as an individual letter to a customer - which would certainly be necessary if the customer had ordered ten items at this price and not just one.The first lines are done for you below.Dear Customer：We regret that your order is being returned to you due to thereason(s) checked below. Unfortunately， prices of equipment are constantly changing and these changes are often not reflected in our advertising due to the months between preparing advertising copy and its publication.Shipping and handling are also variable， so please include theproper charges if that is the reason that your order cannot be processed. It is always best to call us when more than one item is requested， to obtain exact shipping costs for your order.From time to time items are discontinued and， though this is beyond our control， we will be happy to suggest products which are suitable. Please give us a call on our inquiry line (304) 739-8723.Thank you for your patience， and we hope to serve you when the problem with your order noted below is corrected.(_) Item requested is no longer available.(_) Item requested is not yet available(_) Invalid credit card number. Please check your card.(_) Insufficient postage and/or handling. Please add $____ for shipping.(*) Price change. The new price is $(_) Other：_________________________________Additional notes： The product has been upgraded - the new version performs better than the original version， which has been discontinued.Begin your letter like this：12 April 19——Dear Mr Stafford，Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am returning it to you for your attention.商务英语电话对话范文(篇八)Dear Mr. Sun：We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.Very truly yours.Oscar OlenderExecutive ChairmanAttachment。
商务英语情景对话电话篇
商务英语情景对话电话篇
1.Call me back please 请给我回电话
A:Could you have her call me back, please?
B:No problem. I will let her know.
A：你能让她给我回个电话吗?
B：没问题，我会告诉她的。
2. Collect call 对方付费电话
A: I need to make a collect call.
B: Just one second, I will connect you.
A：我得打个对方付费电话。
B：没问题，我给您接。
3.Could you call back later? 您能过会给我打电话吗?
A: I'm in the middle of something. Could you call back later?
B: Sure. I will call you this afternoon.
A：我现在很忙，你能过会给我打电话吗?
B：好的，我下午打给你。
4.Get the phone 接电话
A: I'm busy, can someone get the phone? B: Okay. I got it.
A：我有事儿，谁接一下电话好吗?
B：好的，我接了。
5.Give me a call 给我打个电话
A: If you need anything, give me a call. B: Thanks a lot.
A：如果你需要什么，给我打个电话。
B：太谢谢了。
电话商务谈判对话英语作文
电话商务谈判对话英语作文Telephone Business Negotiation Dialogue。
A: Good morning, this is John from ABC Company. May I speak to Mr. Smith, please?B: Good morning, John. This is Mr. Smith speaking. How can I assist you?A: I would like to discuss the possibility of a business partnership between our companies. We believe that our products and services can complement each other and bring mutual benefits.B: That sounds interesting. Can you give me a brief overview of your company and what you can offer?A: Of course. ABC Company specializes in providing IT solutions to small and medium-sized businesses. We have a range of products and services, including softwaredevelopment, cloud computing, and cybersecurity. Our team of experts can help improve your company's efficiency and security.B: That's impressive. Our company, XYZ Corporation, is a leading provider of marketing services for large corporations. We help our clients reach their target audience and increase their brand awareness. I can see how your IT solutions can help us improve our operations.A: Exactly. We believe that our partnership can bring significant benefits to both our companies. We can provide you with customized IT solutions that can help you streamline your operations and improve your marketing strategies.B: I agree. However, we need to discuss the details of the partnership, such as the scope of the collaboration, the timeline, and the financial terms. Can you provide me with a proposal outlining these details?A: Absolutely. We have prepared a detailed proposalthat outlines the scope of the collaboration, the timeline, and the financial terms. We can send it to you via email, and we can schedule a follow-up call to discuss any questions or concerns you may have.B: That sounds good. I look forward to receiving your proposal and discussing the details further.A: Thank you for your time, Mr. Smith. We believe that our partnership can bring significant benefits to both our companies, and we look forward to working with you.B: Thank you, John. I agree, and I look forward to reviewing your proposal.In conclusion, telephone business negotiation dialogue is an essential tool for companies to establish partnerships and increase their profitability. Effective communication, clear proposals, and mutual understanding are key to successful negotiations. By following these principles, companies can build long-lasting relationships and achieve their business goals.。
商务英语电话对话两人
商务英语电话对话两人商务英语电话对话两人商务英语电话对话两人两人商务英语电话对话一A:Hello,Pasadena Inn,this is Sandy,how may i direct your call B:I“d like to speak to someone about reservations. A:I can help you with that.what date would you like to make a reservation for B:We“ll be arriving May 12th ,but I would like to make reservations for penthouse. A:Oh,I"m sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he"s not here right now.Can I take your name and number and have him get back to you B:When do you expect him back in A:He"ll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 . A:Could you please spell your last name for me B:Sure.It"s D-A-R-C-Y. A:Okay.Mr Darcy,and your phone number is 660-843-3233 B:That"s 3235. A:Sorry!3235.Great.I"ll have Tony call you first thing tomorrow morning. 两人商务英语电话对话二A: Good morning. Hudson Textile Company. A:早上好!这里是哈德逊纺织品公司。
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^_^Dialogue 1
Amy：Hello，This is Pioneer[paiə'niə] Trading company，Overseas Sales Department,May I help you？
您好，这里是先锋商业公司海外销售部，请问有什么可以为您效劳吗？
To：Hello,I'd like to speak to Mrs.jerry,please. 麻烦一下，我要和jerry夫人通话。
Amy：i'm sorry,i'm afraid she is on a business trip now,and she will come back on next moday,can i take a message for u?
抱歉，恐怕他现在正在外地出差，下周一才回来,需要我为您带口信吗？
To：yep，please tell him that i have got some problems on the merchandises,and i wanna to talk with her myself,please ring back to me as soon as possible,my name is to. 是的，请转告他，我有一些产品上的问题想要和他亲自谈谈，请尽快联系我，我叫to. Amy：could i take ur contact? 可以告诉我您的联系方式吗？
To:please call me this number:22842772. 是的，请用这个号码联系我：22842772。
Amy：22842772,all right,then i'll make sure she gets your message on her arriving. 好的，我一定会转告他的。
To:thx for ur trouble. 谢谢，麻烦你了。
Amy:it's my pleasure. 我的荣幸。
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ^_^Dialogue 2
Jerry：hello，this is jerry of Pioneer Trading company,i'd like to speak to to? To:hello，this is to speaking,here is the deal,we wish to place an order with ur corporation for 1000 computers,do u have any new models on ur TV commercial in stock.
您好，我是to，事情是这样的，我们想要向你们公司下一比订单购买1000台电脑，请问你们那边还有像你们电视广告上的那种新型号（电脑）的存货吗？
Jerry：yep，we have enough goods to meet ur needs.
是的，我们有足够的货物满足你的需求。
To：Actually,it is more than we need,u're asking too much for it.
事实上，这已经超出我们的需求，你们要价太贵了。
Jerry：We can offer u this in different levels of quality.u can take a little cheaper model .
我们可以提供不同等级的品质,你可以选择便宜一点的款式。
To：How many different models of this do u offer？你们有几种款式啊？
Jerry：we have five different ones . 5种
To：Is there much of a difference in price ？价钱也有很大区别吧？
Jerry：Yes ，the economy model is about 30% less. 是的，经济型的大约便宜30％。
To：but,ur prices still seem a little high.但是，价钱看起来还是有点高。
Jerry：u could save a lot if you would order a little more,We offer a discount for large orders .
你可以多省点钱如果你下更大的单子的话，我们对大型订单提供优惠。
To：all right,i'll think it over.thank for ur trouble，i'll call u back later.
好的，我会再考虑一下，麻烦你了，谢谢，我会再联系你的。
Jerry：my pleasure. 我的荣幸。