如何撰写有效率的E-Mail(中英文)[14页]PPT教学课件

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5、E-Mail附檔 E-Mail attachment
5-1、附档名称要简洁说明附档内容 The attachment name should describe the context of the attachment exactly.
3、E_Mail应分类存放，个别重要E_Mail,一定要备分另存。 The E-Mail should be sorted,which important mail must copy and deserve in a safe place.
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6、备注
Remark
4、在E-Mail的用户中还流行使用一些由首字母或读音组成 的缩略词（但不建议使用） 如：
The E-Mail must make some one who will execute the task and which one only know it.
3-2、When 告知执行人员何时给出回复
Tell the executor when can reply the result clearly
– The concept of the To/CC/BCC – E-Mail Heading – E-Mail Context – E-Mail Signature – E-Mail Attachment
Remark
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为什么要写E-Mail? Why do we write the E-Mail?
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如何让你的E-Mail有效率?
How make the E-Mail more effective?
1、To/CC/BCC之收件人的定义 The concept of the To/CC/BCC 2、E-Mail标题 E-Mail Heading 3、E-Mail正文 E-Mail Context 4、E-Mail签名 E-Mail Signature 5、E-Mail附檔 E-Mail Attachment
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3、E-Mail正文(5W2H) E-Mail context(5W2H)
3-6、How 告知执行人员你的建义，如何快速处理才能得到答案
Tell the executor your suggestion and how to deal with the problem in order to get the key quickly
E-Mail不但使用方便、传播快捷、可 以一信多发，而且价格十分低廉，特别适 合国际间的交流。
The E-Mail is not only convenient and fast, but also the cost is too slow and can be sent to many persons at the same time. Especially for the international communication.
4-2、签名要有部门，个人姓名，公司全称，地址，办公 电话，传真，E-Mail The Signature include the department, personal and company name, company address, office telephone and fax, E-Mail address.
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PPT教学课件
谢谢观看
Thank You For Watching
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4-3、ETK Pur.建仪统一签名为：
Personal speaking, the signature of ETK like below: Purchase Dept. Jeep_ Chang(张伟瑩)
Evertrade (Kun Shan) Technology Co., Ltd.
No.1689,ZiZhu Rd.,YuShan town,KS,JiangSu
3-8、正文结束，别起一行，标明书写E-Mail时间
Please sign the writing date at the end of the context.
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4、E-Mail签名
E-Mail Signature
4-1、E-Mail一定要有签名(Signature) The E-Mail must have the signature
supervisor.
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2、E-Mail标题 E-Mail heading
2-1、E-Mail一定要有标题(Heading) The E-Mail must have the heading
2-2、标题应简洁清楚的概括E-Mail的内容，并 标明事情的紧急程度 The heading should include clearly and simply the context of the E-Mail, and determine the grade of the E-Mail.
2、回复别人的邮件，最好用全部回复，以便Mail loop内的 人都知道该事件的目前状况。 When you reply the E-Mail,you had better reply all the people who are in the history mail loop so that they know the status of the matter.
52为了让执行人员更详细快速了解email内容可打开附档直接粘贴在邮件正文下方executorreademailfastyoucanpastetableundercontext6备注remark1发email给执行人员特定的时间内得不到回复在第二次发email时直接在原邮件基础上转发并加入该个人或单位的更高一层主管
There are some popular words and sentences which be used in
abbreviation (Kindly don’t use them)
For example: btw：By the way asap：As soon as possible. oic：Oh, I see. mte：My thoughts exactly. brb：I’ll be right back. c u 2morrow：See you tomorrow. fanx 4 ur elp：Thanks for your help. gr8：great
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E-Mail为什么要有效率？
Why the E-Mail must beeffective?
禁止打E-Mail丈，避免无效沟通，让 你的E-Mail能够得到别人的重视并尽快得 到你想要的结果。
A effective E-Mail can get the importance and the result from others as soon as possible,meanwhile which can save our much time and make the work smoothly.
3-3、What 告知执行人员我想要的答案 Tell the executor what I want 3-4、Where 告知执行人员此事件的地点
Tell the executor where it’s happened
3-5、Which 告知执行人员E-Mail内容多事件的紧急程度及执行顺序
Tell the executor which one should do first and another second.
2-3、紧急重大事情要Highlight Top urgent and important things must be highlight.
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3、E-Mail正文(5W2H)
E-Mail context(5W2H)
3-1、Who 禁用Dear All称呼，这样容易责任不清，任务不明，一定要指明 谁去做这件事，哪些人只需知道这件事。
5-2、为了让执行人员更详细快速了解E-Mail内 容，可打开附档直接粘贴在邮件正文下方 In order to make the executor read and understand the context of the E-Mail fast,you can paste the picture or the table under the context.
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1、To/CC/BCC之收件人定义 The concept of the To/CC/BCC
1-1、To,此封E-Mail的执行人员 To who can execute the E-Mail context
1-2、CC：Carbon copy(抄送)，E-Mail内容执行进 度的监督人员，并能够对执行人员提供帮助及良好 对策 Carbon copy who can supervise the executor and supply the help and the solution.
3-7、How Many/Much 描述事情要数字化，尽量用报表，图表，清晰告知执行人 员你要的数字。杜绝“也许，大约，差不多等模糊词汇。
Try to use the digit, picture and excel report, so that it make the executor understand your real thinking.
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6、备注 Remark
1、发E_Mail给执行人员，特定的时间内得不到回复，在第 二次发E_Mail时，直接在原邮件基础上转发，并加入该个人 或单位的更高一层主管。 If he can’t reply your mail in special time. You can forward the original mail to his boss
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1-3、BCC：Blind carbon copy(密送)，该人员知
道此封E-Mail内容，看不出该封E_Mail的执行人员
和监督人员，只知道此封邮件的发件人。
Blind carbon copy who only know the context of the E-
Mail and the sender,but can’t see the executor and
如何撰写有效率的E-Mail
How to write E-Maileffectively
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Context
Why do we write the E-Mail? Why the E-Mail must beeffective? How make the E-Mail more effective?