我给客人发货延迟道歉信英语作文

我给客人发货延迟道歉信英语作文
Dear valued customer,
I am writing this letter to apologize for the delay in sending your order. We understand how frustrating it can be to not receive your package on time and we sincerely apologize for any inconvenience this may have caused.
Due to unforeseen circumstances, such as a sudden increase in order volume or issues with our shipping partners, there was a delay in processing and shipping your order. We take full responsibility for this delay and are working diligently to ensure that it does not happen again in the future.
We value your business and want to make sure that you have a positive experience when shopping with us. As a gesture of our apology, we would like to offer you a discount on your next purchase with us. Additionally, we will expedite the shipping of your current order so that you receive it as soon as possible.
We appreciate your understanding and patience during this time. If you have any further questions or concerns, please do not hesitate to contact our customer service team. Thank you for your continued support and we look forward to serving you better in the future.
Sincerely, [Your Name] [Your Title] [Company Name]。