2014 Supplier Warranty
设备供应商中英文合同参考
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合同BetweenBYD Electronics India Private LimitedADDRESS:D-2, D-8 PT(2) SIPCOT Industrial Park,Irungattukottai, Sriperumbudur-602105,Tamil Nadu , IndiaTEL:+91-44-47108888FAX: +91-44-47108866A corporation duly registered and existing under the laws of India, hereinafter referred to as "USER or BYD";一个注册于印度并受印度法律约束的公司,以下称之谓“使用方或比亚迪”And和ADDRESS:地址:TEL:FAX: 86-755-电话:86-755- 传真:86-755-A corporation duly registered and existing under the laws of China, hereinafter referred to as "SUPPLIER".一个注册于中国_并受中华人民共和国法律约束的公司,以下称之为“供货人”。
Whereas “SUPPLIER” is unable to engage in the import & export business, and whereas USER accepts that SUPPLIER may consign HANG FUNG ELECTRIC MFG.LIMITED as an agent to conduct business with USER, and USER signed the CONTRACT (Contract No.______) with its agent dated on ____. Now therefore, in consideration of the premises and mutual consultations, the parties hereto establish the terms and conditions hereinafter as a supplemental agreement, which is binding upon both parties, and it is as follows:鉴于供货人自身无法从事进出口业务,同时鉴于使用方同意供货人委托恒丰电业制造厂有限公司作为代理商与其进行关于买卖该设备的交易,而使用方和代理商于______签订了合同(合同号为:_______)。
供应商质量保证册(SQAM)时间订页码
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转移到批量生产
制造控制 变更控制 特别采用 不合格品的处理
・ 批准制造零件(PPAP) 在生产试作时请确认详细规格要求,提供必要的文件。收到提交的 零件提交保证(PSW)后对其以进行认证。 (参见第 6 章,制造零件授权(PPAP))
・ 过渡到批量生产后 制造管理(参照 第 7 章 [制造管理]) 变更管理(参照 第 8 章 [变更管理]) 特别采用(参照 第 9 章 [特别采用]) 不合格品的处理(参照 第 10 章 [不合格品的处理])
请在我们的网站上查看此 SQAM 是否是最新的。
供应商质量保证手册(SQAM)
监督部门;质量保证部
ቤተ መጻሕፍቲ ባይዱ
文件号码
版
成立时间 修订日期
页码
美蓓亚三美集团 MMQS-011
2019/04/01
5 / 31
2.5 运作流程 为了促进我们与业务合作伙伴之间的质量保证活动,我们准备了以下流程图,该流程图应用于帮助 我们的业务合作伙伴了解整体流程。
标题
产品安全 环境质量 测量仪器的维护/检查 我司所有物品的维护和管理 存储装运前材料的保管 变更控制 变更的定义 事先计划申请,以及需要变更申请项目 实施方法 特别采用(特采) 特采申请 特采审批 特采品交货
特采的限制 特采审批后的纠正 不合格品的处理 提交报告的截止日期(标准日期) 报告内容和格式 紧急响应 质量报告 质量审核 供应商认证审核 定期监察 第一方审核(内部审核) 质量管理体系审核 制造过程审核 产品审核 第二方审核(外部审核) 第三方审核(ISO 认证审核,续订审核) 临时监察 对二级及二级以后的供应商的审核 后续审计
业务内容 选择供应商
供应商评估 NG
OK 供应商筛选
CQI标准列表
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ISO/TS 16949: 2002 IMPLEMENTATION GUIDE
CQI-8
Layered Process Audit Guideline
CQI-9
Special Process: Heat Treat System Assessment
热处理系统评估标准
CQI-10
Effective Problem Solving Guideline
CQI-11
Special Process: Plating System Assessment
电镀系统评估标准
CQI-12
Special Process: Coating System Assessment
喷涂系统评估标准
CQI-14
Consumer-Centric Warranty Management Guideline
有效问题解决从业者指南(问题分析)
CQI-21
Effective Problem Solving Leader Guide
CQI-22
The Cost of Poor Quality Guide
CQI-23
模塑系统评估
精心搜集整理,只为你的需要
AIAG List 2014 (CQI List 2014)CQI标准目录
编号
标准名称
CQI-4
Information Kit for QS-9000/TQM Tools Correlation Matrix
CQI-5
Business Operating Systems
CQI-6
Gap Analysis: QS-9000 Third Edition to ISO/TS 16949 First Edition
售后服务相关中英文翻译
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九、设备制作周期:Manufacture cycle:设备制作周期:收到定金之日起150个天完工(制作时间100天、安装调试时间50天)。
Complete in 150 working days after receive down payment (manufacture time: 100 days, installation and commissioning time: 50 days)十、售后服务及质量保证:After Sales Service & Warranty:1、售后服务保证:After Sales Service & Warranty:A、设计图纸:Design Drawing乙方在设备验收前,向甲方交付:文字版或电子版技术资料一套,包括:设备主要性能、技术参数、主要机械结构图、网管图、电器原理图及接线图。
Before acceptance of the equipment, HEKEDA will supply the followingdocuments to the customer: 1 set English text version and Chinese version oran electronic version of the technical information, including: major equipmentperformance data, technical parameters, the main mechanical structuredrawings, piping diagrams, electrical schematics and wiring diagramB、使用说明书Operation instruction乙方在设备验收前,向甲方交付:设备使用手册及维护保养手册各一套。
Before acceptance of the equipment, HEKEDA will supply 1 set of equipmentoperation manual and maintenance manual in English version to the customer.C、易损件、关键部件Consumable Parts and main parts:乙方在设备验收前,向甲方交付一套易损件、关键部件的清单。
供应商质量能力认证体系标准(QCA)
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本标准共 7 个章节 1.6 万字,主要阐述了 QCA 的适用范围,术语及定义、评 价体系组成、持续评价、认证流程等,详细介绍了 QCA 从供应商申请认证、现 场评审、综合评估、资质授予、持续评价等全过程的管理规范和要求,是长安汽 车 QCA 管理的标准文件。
供应商质量能力认证体系标准
序
在中国汽车工业发展的过程中,长安汽车以“引领汽车文明、造福人类生活” 为使命,始终坚持走自主创新之路,现已成为中国自主品牌汽车的领军企业。
然而,随着汽车产业的迅速发展、市场竞争的愈发激烈、顾客需求的不断提 升、国家法律法规的更加严格,对质量的要求越来越高,优质的产品已成为企业 生存和发展的关键。为此,我们清楚认识到,中国自主品牌汽车质量与世界一流 企业相比,仍存在一定差距,长安汽车要想实现战略发展,实现“打造世界一流 汽车企业”的愿景,就必须快速提升产品质量。
本标准在 2014 年 QCA 试行版的基础上第一次修订,希望读者提出宝贵的意 见,便于我们不断改进,以期更规范、更有效地指导 QCA 认证工作。
本标准的解释权归长安汽车采购部。
重庆长安汽车股份有限公司 二〇一五年一月
供应商质量能力认证体系标准
目录
1 范围...................................................................................................................................1 1.1 总则...............................................................
CQI标准系列目录-(2014)
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CQI-23 特殊过程:模具系统评估 V1 2014 标准 V1 2014 V4 2014 V3
CQI-24 Design Review Based CQI-24 基于失效模式的设计 CQI-24 on Failure Modes (DRBFM 审查指南(DRBFM 参考指南) Reference M-7 M-7 MMOG/LE M-7 物料管理与物流评估指南
TS标准系 列
特殊工艺 列 Cancel
V1 2007/V2 特殊工艺 2012 系列 特殊工艺 V2 2012 系列 CSA
V1 2008/V2 保障手册 2010 特殊工艺 CQI-15 焊接系统评估标准 V1 2010 系列 CQI-16 ISO/TS 16949:2009版指导 TS标准系 V1 2009 手册替代CQI-7 列 特殊工艺 CQI-17 钎焊系统评估标准 V1 2010 系列 SSA CQI-18 有效防错指南 V1 2011 CQI-19 次级供应商管理过程指导 V1 2012 方针 CQI-20 有效问题解决实践者指 参CQI-10 南 取消 参CQI-10 CQI-21 有效问题解决领导者指南 取消 CQI-22 质量不良控制成本指南 V1 2012 特殊工艺 系列 MSA
全球物料 管理
B-4 Automotive Industry Action B-4 Group B-4 零件识别与追溯的运用标准 Componment Marking Standard
AIAG List 2014 (CQI List 2014)
ID No.
CQI-4 CQI-5 CQI-6 CQI-7 CQI-8 CQI-9 CQI-10 CQI-11 CQI-12 CQI-13 CQI-14 CQI-15 CQI-16 CQI-17 CQI-18 CQI-19 CQI-20 CQI-21 CQI-22 CQI-23
供应商质量保证协议(2014)
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供应商质量保证协议(2014)第一篇:供应商质量保证协议(2014)xxxxxxxxxx公司质量保证协议供应商质量保证协议(2014年)甲方:乙方:一、总则1.1为了不断提高供应商来料质量,保证产品质量及正常的供货,满足顾客的要求,xxx有限责任公司(以下简称甲方)与供方(以下称乙方)经协商同意达成以下的协议。
1.2 双方本着友好协作、互惠互利、共同发展的原则,共同遵守本协议,履行本协议的要求,并承担各自的相关的责任。
二、职责2.1甲方职责2.1.1甲方应向乙方明确采购、技术和质量要求。
双方签订技术协议,必要时,向乙方提供产品图纸、相关标准。
2.1.2甲方变更技术及质量要求时,应及时书面通知乙方。
2.1.3甲方及时向乙方反馈其所提供产品存在的质量及相关问题,向乙方提供不合格品资料及质量信息,负责跟踪、验证其质量问题的后续改进措施的有效性。
2.1.4甲方对乙方提供的产品按照该产品的技术要求、相关标准要求或双方达成的技术协议进行进货抽检。
必要时,委托具有资质和能力的第三方对乙方的产品进行抽检,抽检合格时委托费用由甲方承担,抽检不合格时,委托费用由乙方承担(甲方进行的进货检验不能免除乙方提供产品后续发生质量问题的责任)。
2.1.5甲方对乙方提供的样品进行验证、确认。
2.1.6甲方根据供应商控制程序及质量状况,必要时,可到乙方现场进行考察、审核或跟踪、验证其质量问题的改进情况,会同乙方共同改善、提高其产品质量及质量控制水平。
2.1.7 甲方应如实、客观的处理乙方供应产品的技术、质量问题,不能将甲方原因出现的问题转嫁到乙方。
2.2乙方职责Page 1 of 62.2.1乙方应按甲方要求如实填写供应商信息,提供相关营业执照、体系证书等相关证明文件。
2.2.2在样品认可阶段,乙方应按甲方要求提供相关要求样品及相关资料;如有必要,乙方还应在样件认可时按甲方要求提供相关PPAP文件。
2.2.3乙方应妥善保管甲方的技术图纸、资料及样品。
售后服务相关中英文翻译
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九、设备制作周期:Manufacture cycle: 设备制作周期:收到定金之日起150 个天完工(制作时间100 天、安装调试时间50 天)。
Complete in 150 working days after receive down payment (manufacture time: 100 days,installation and commissioning time: 50 days)十、售后服务及质量保证:After Sales Service & Warranty :1、售后服务保证:After Sales Service & Warranty :A、设计图纸:Design Drawing乙方在设备验收前,向甲方交付:文字版或电子版技术资料一套,包括:设备主要性能、技术参数、主要机械结构图、网管图、电器原理图及接线图。
Before acceptance of the equipment, HEKEDA will supply the following documents tothe customer: 1 set English text version and Chinese version or an electronic versionof the technical information, including: major equipment performance data, technicalparameters, the main mechanical structure drawings, piping diagrams, electricalschematics and wiring diagramB 使用说明书Operation instruction乙方在设备验收前,向甲方交付:设备使用手册及维护保养手册各一套。
Before acceptance of the equipment, HEKEDA will supply 1 set of equipment operationmanual and maintenance manual in English version to the customer.C 易损件、关键部件Consumable Parts and main parts: 乙方在设备验收前,向甲方交付一套易损件、关键部件的清单。
AIAG-Cqi-14-Warranty-Key-Terms
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AUTOMOTIVE WARRANTY MANAGEMENTKEY TERMSAUTOMOTIVE INDUSTRY ACTION GROUPINTRODUCTIONThe warranty management project was formed by our members to facilitate a change from a cost-transfer system to a problem prevention system to benefit end users, as well as carmakers and their suppliers. AIAG partnered with OESA to develop a common approach to promote consumer satisfaction and continuous warranty improvement by providing a recommended, robust warranty management program that instills a consumer-centric approach to warranty management.The output of this group is the newly launched 3rd Edition of the Automotive Warranty Management Guideline. These are the key terms you’ll want to be familiar with when taking the CQI-14 Automotive Warranty Assessment Training or Pre-Assessment, or when implementing the CQI-14 processes.TABLE OF CONTENTSA (1)Adaptive Control, Advanced Product Quality Planning (APQP), Aftermarket, Anti-lock Brake System (ABS), Axiomatic DesignB (1)BenchmarkingC (1)Claim Data, Claims per 1,000 vehicles (C/1000), Component,Consumer, Consumer Concern Not Duplicated (CCND), Consumer -Centric Warranty, Control Plans, Corrective Action, Cost Per Unit (CPU) or Cost Per Vehicle (CPV), Critical to Quality (CTQ),Cross- Functional T eam (CFT), CultureD (2)Dealer, Deep Dive, Design Failure Mode and Effects Analysis (DFMEA), Design for Assembly (DFA), Design for Manufacture (DFM), Design for Serviceability, Design for Six Sigma (DFSS), Design Of Experiments (DOE), Design Release Engineer (DRE OR DR), Design Review Based On Failure Mode (DRBFM), Design Review Based On Test Results (DRBTR), Design Validation Plan And Report (DVP&R OR DVP), Detection, Detection-T o-Correction Measure, Diagnostic Trouble Code (DTC), Directed SourceE (4)Early Warning Tracking (EWT), End of Life (EOL), Error DetectionF (4)Failure Mode, Failure Modes and Effects Analysis (FMEA), Fault Tree Analysis (FTA), Federal Motor Vehicle Safety Standard (FMVSS), FrequencyH (4)Hypothesis TestingI (4)Ideal FunctionK (5)Key Performance Indicators (KPI)L (5)Labor Operation Codes (Labor Op), Lessons Learned, Look-AcrossM (5)Mahalanobis-Taguchi System (MTS), Measurement Systems N (5)Noise, National Highway Traffic Safety Administration (NHTSA), No Fault Found (NFF), No Trouble Found (NTF)O (6)Original Equipment Manufacturer (OEM)P (6)Paynter Chart, Parametric Design, Pareto Chart, Part, Partner Organization, Parts Return Center (Returned Parts Center), Plan, Do, Check, Action (PDCA), Poka-Yoke, Product Service Manual, Production Part Approval Process (PPAP), Production Preparation Process (3P), Production Validation Test (PV), Pugh AnalysisQ (7)Quality Function Deployment (QFD)R (7)Read-Across or Replication, Regression Analysis, Repair Codes, Risk Priority Number (RPN), Road Maps, Robustness, Root CauseS (8)Sub-system, Supplier, Supplier Quality Assurance (SQA), Supplier Quality Engineer (SQE), Supplier Technical Assistance (STA), Supply Chain, Swim Lanes, SystemT (9)Technical Service Bulletin (TSB), Test to Failure, Things-Gone-Right (TGR), Things-Gone-Wrong (TGW) , Tier Supplier, Time-to-Detection, Transportation Recall Enhancement, Accountability and Documentation Act (TREAD), Trend (Run) Chart, TRIZ , Trouble Not Found (TNF)V (10)Value Analysis (VA), Value Engineering (VE), Value StreamMapping, Vehicle Identification Number (VIN), Verbatims, Voice of the Customer (VOC)W (10)Weibull Analysis# (10)8 D, 5 Phase, 5 S [Methodology], 5 Why, 7 StepAADAPTIVE CONTROL: The ability of a system to measure, identify, decide and adjust to changes in the operation or environment to provide the desired output.ADVANCED PRODUCT QUALITY PLANNING (APQP): A structured method of defining and establishing the steps necessary to assure that a product satisfies the customer.AFTERMARKET: The part of the automotive industry concerned with the manufacturing, remanufacturing, distribution, retailing, and installation of all vehicle parts, chemicals, tools, equipment and accessories for light and heavy vehicles after the initial sale of the vehicle.ANTI-LOCK BRAKE SYSTEM (ABS): A braking system that prevents wheels from locking while braking.AXIOMATIC DESIGN: A systems design methodology using matrix methods to systematically analyze the transformation of customer needs into functional requirements, design parameters, and process variables. The method gets its name from the use of design principles or design axioms governing the analysis and decision making process in developing high quality product or system designs.BBENCHMARKING: Systematic approach to identifying standards for comparison. It provides input to the establishment of measurable performance targets, as well as ideas for product design and process design.CCLAIM DATA: Record of data associated with vehicle repairs and claims.CLAIMS PER 1,000 VEHICLES (C/1000): Metric equivalent to 1000 ppm and used in association with exposure to measure quality of vehicles in service.COMPONENT: A constituent element of a system on the vehicle.CONSUMER: The end customer who leases/purchases and uses the vehicle.CONSUMER CONCERN NOT DUPLICATED (CCND): The designation applied to a consumer concern that, when investigated by the dealer service organization, cannot be reproduced. This does not discount the concern; rather, it indicates that the condition(s) that caused the concern was not reproduced and/or no data was captured by the in-vehicle diagnostic system indicating such a concern.CONSUMER-CENTRIC WARRANTY: A claim rate reduction focus that aligns all value chain members to collaboratively and continuously approach warranty improvement through best practices, recommended tools and a root cause culture.CONTROL PLANS: Written descriptions of the systems for controlling parts and processes. Control plans provide a written summary description of the systems used in minimizing process and product variation.CORRECTIVE ACTION: Any action taken by an organization that is designed to permanently prevent the occurrence of the failure mode, detect when the failure mode or effect occurs, and to plan for the failure mode and its risk.COST PER UNIT (CPU) OR COST PER VEHICLE (CPV): The calculated cost of warranty related repairs by totaling the sum of the repair costs divided by the number of vehicles produced to determine a per vehicle cost.CRITICAL TO QUALITY (CTQ): The key measurable characteristics of a product or process whose performance standards or specification limits must be met in order to satisfy the customer.CROSS-FUNCTIONAL TEAM (CFT): A group that contains people with different skill sets all working together toward a common goal. This team could include operations, finance, quality, design engineering, process engineering, supply chain management, commercial, legal, warranty, etc.CULTURE: Refers to norms of behavior and shared values among a group of people. Culture is behavioral change over time.DDEALER: The retail organization that sells the vehicle to the consumer; also can be referred to as Retailer.DEEP DIVE: A technique used to rapidly and deeply immerse a team into a situation for problem-solving or idea creation.DESIGN FAILURE MODE AND EFFECTS ANALYSIS (DFMEA): An analytical methodology used to ensure that potential problems have been considered and addressed throughout the product design and development phase.DESIGN FOR ASSEMBLY (DFA): The process of considering how the product will be assembled, potential problems that could occur and simplifying by revising the design and assembly procedure to reduce the risk of these problems, lowering costs and making it easier to assemble.DESIGN FOR MANUFACTURE (DFM): The process of considering how the product will be manufactured and potential problems that could occur and then optimizing the design to be easier to produce, have higher throughput and improved quality.DESIGN FOR SERVICEABILITY: Engineering process used to optimize the serviceability of a design.DESIGN FOR SIX SIGMA (DFSS): A design philosophy of systematic methodology, tools, and techniques which enables the ability to design products and processes that meet customer expectations and can be produced at a six sigma quality level.DESIGN OF EXPERIMENTS (DOE): A test or sequence of tests where potentially influential process variables are systematically changed according to a prescribed design matrix.DESIGN RELEASE ENGINEER (DRE OR DR): The engineer that approves and releases a component, sub-system or system design for use.DESIGN REVIEW BASED ON FAILURE MODE (DRBFM): A philosophy of reviewing the potential impactof a design change based on 1) how can an unintended function occur as a result of the change, 2) cross-functional discussion regarding the details of the design change, controls to mitigate an unintended function and 3) design review to determine additional improvement actions that would prevent the change from causing an unintended function.DESIGN REVIEW BASED ON TEST RESULTS (DRBTR): A formal process for conducting proactive design reviews when tests results are available or with field returns. The review assesses performance on various tests or field conditions, review of actual end of test or field return component conditions, potential cause(s) of resultant conditions and improvements that can be made as well as tracking implementation and verificationof these improvements. The intent is to uncover all hidden problems and can work either independently or in conjunction with Design Review Based on Failure Modes (DRBFM).DESIGN VALIDATION PLAN AND REPORT (DVP&R OR DVP): A method to plan and document testing activity through each phase of product/process development from inception to ongoing refinement.DETECTION: An assessment of how well the product or process controls detect the cause of the failure or failure mode.DETECTION-TO-CORRECTION MEASURE: The time it takes to correct an unintended condition after it has been detected.DIAGNOSTIC TROUBLE CODE (DTC): A code number generated by a vehicle’s onboard computer that corresponds to a specific fault. Most computerized engine control systems have a certain amount of self-diagnostic capability. When the engine is running and the computer detects a problem in one of its sensor or output circuits, or even within itself, it triggers a trouble code. In some systems, the code number is retainedin memory. In others, the code is not stored but is regenerated when a mechanic runs the system through a special self-diagnostic test. The only indication of trouble is when the “Check Engine” light on the instrument panel lights up.DIRECTED SOURCE: A supplier in a supply chain that is identified by a vehicle manufacturer (or higher tier supplier, e.g., Tier 1 supplier) as an essential member of the supply chain for a particular part or component. Generally, when a supplier is awarded business, it is able to select its own lower tier suppliers. However, in this case, the inclusion of a “directed source” supplier is dictated by the vehicle manufacturer or higher tier supplier.EEARLY WARNING TRACKING (EWT): FCA US LLC’s process for tracking early field returns for new vehicle launches.END OF LIFE (EOL): Condition or state of the product system at the end of the vehicle service life.ERROR DETECTION: Refers to any devices and practices that prevent a failure mode from being passed along in the process once it has occurred.FFAILURE MODE: The way or manner in which a product or process could fail to meet design intent or process requirements.FAILURE MODES AND EFFECTS ANALYSIS (FMEA): An analytical methodology used to ensure that potential problems have been considered and addressed throughout the product and process development process.FAULT TREE ANALYSIS (FTA): Technique for system analysis where system faults are analyzed from a single potential failure to identify all possible causes.FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS): Federal mandate defined by the U.S. Department of Transportation’s National Highway Traffic Safety Administration that motor vehicle manufactures and equipment manufacturers must comply.FREQUENCY: The rate at which a problem is occurring or is being experienced by the customer.HHYPOTHESIS TESTING: An evaluation of two mutually exclusive statements about a population to determine which statement is best supported by the sample data.IIDEAL FUNCTION: The information or energy transformation that occurs to the input signal to achieve the desired output response.KKEY PERFORMANCE INDICATORS (KPI): Financial and non-financial metrics used to help an organization define and measure progress toward organizational goals.LLABOR OPERATION CODES (LABOR OP) : Code used to describe a specific repair, alignment, adjustment, replacement, or reinstallation done on a vehicle to a specific part or assembly.LESSONS LEARNED: The collection of knowledge for an organization based on past successes, failures, and experiences. The form of this knowledge can take many forms; databases, paper records, suggestion programs, etc.LOOK-ACROSS: The process of applying lesson’s learned across similar processes, products or systems in the organization as a preventive measure to reduce risk and improve performance and customer satisfaction.MMAHALANOBIS-TAGUCHI SYSTEM (MTS) : A measuring or evaluating tool used to recognize a pattern from multidimensional data by applying the Mahalanobis Distance, a process of distinguishing one group from another, into a process of defining a reference group and measuring individual subsets. MEASUREMENT SYSTEMS ANALYSIS (MSA): A collection of tools which seek to identify the components of variation in measurement devices.MONTHS-IN-SERVICE (MIS): Measurement of the time interval in which a vehicle is exposed to consumption. Approximately 30 days = 1.0 MIS, also commonly referred to as Time-In-Service (TIS).NNOISE: A consistent level of reported failure performance that cannot be attributed to one single cause or defect.NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA): The agency within the Department of Transportation that is responsible for establishing and enforcing safety standards for passenger vehicles.NO FAULT FOUND (NFF): See “No Trouble Found”.NO TROUBLE FOUND (NTF): The designation applied to a part (component, system or module), replaced during a service event that, when analyzed by the vehicle or parts manufacturer, meets all requirements ofa “good part.” This does not discount the concern; rather, it indicates that the condition(s) that caused the concern was not reproduced or identified in the statement of requirements, qualification tests did not challenge the component sufficiently and/or no data was captured by the in-vehicle diagnostic system or part intelligence system indicating such a concern. (Also see “No Fault Found” or “Trouble Not Found.”)OORIGINAL EQUIPMENT MANUFACTURER (OEM): Typically a company that uses a component made by a second company in its own product, or sells the product of the second company under its own brand. The specific meaning of the term varies in different contexts. In the automotive industry, OEMs are the industry’s brand name auto manufacturers, such as General Motors, Ford and Toyota.PPAYNTER CHART: A long-term validation tool that displays the history of a problem. It is used to monitor and track multiple problems and occurrences of failure and validate the impact of containment and corrective actions over an extended period of time.PARAMETRIC DESIGN: A technique based on Design of Experiments that provides a low cost way of achieving product robustness i.e., making the product insensitive to the effect of noise. P-Diagrams are a means of reducing complex systems to understandable elements in order to capture potential internal and external influences on system, sub-system, assembly or component functionality. Parametric design is applied to reduce the impact of these influences.PARETO CHART: Shows the frequency of occurrence of items and arranges them from the most frequent to the least frequent. Pareto Charts are a visually effective means of displaying the relative importance of causes, problems, or other conditions.PART: An individual automobile component; an essential element or constituent that can be separated from or attached to a system; a detachable piece which can be replaced.PARTNER ORGANIZATIONS: Includes all members of a specific supply chain plus the dealers orother organizations involved in the sale or servicing as well as manufacturing of a vehicle manufacturer’s automobiles. (Also see “Supply Chain” and “Original Equipment Manufacturers (OEM).”)PARTS RETURN CENTER (RETURNED PARTS CENTER): Area where warranty parts are returned to. Here they are evaluated and/or tested and made available or sent out to the supplying party for investigation.PLAN, DO, CHECK, ACTION (PDCA): Deming continuous four step quality problem-solving process cycle of plan, doing the planned activity, checking/verifying the results met expectations and the action of implementing the improvement.POKA-YOKE: The practice of designing products or processes in a manner that prevents or minimizes the probability of human or mechanical error. This is also called Error-Proofing or Mistake-Proofing and prevents defects by detecting and correcting the errors that cause them before they occur.PRODUCT SERVICE MANUAL: A set of instructions that defines the components in the sub-system or system of the vehicle, diagnostic steps, disassembly and assembly steps of the component when it needs tobe serviced or replaced.PRODUCTION PART APPROVAL PROCESS (PPAP): A generic requirement for production part approval, including production and bulk material. PPAP’s purpose is to provide the evidence that all customer engineering design record and specification requirements are properly understood by the organization and that the manufacturing process has the potential to produce product consistently meeting these requirements during an actual production run at the quoted production rate.PRODUCTION PREPARATION PROCESS (3P): A clean sheet tool for designing production processes that facilitates a lean culture, eliminating waste.PRODUCTION VALIDATION TEST (PV): Engineering tests that validate that products made from production tools and processes meet customer engineering standards including appearance requirements.PUGH ANALYSIS: Charts similar to pros vs. cons lists. These are used for evaluating multiple options against each other, in relation to a baseline option.QQUALITY FUNCTION DEPLOYMENT (QFD): A systematic tool for translating customer requirements into appropriate company requirements at each phase from concept to engineering development to manufacturing to sales and distribution.RREAD-ACROSS OR REPLICATION: Reproducing the improvements in other areas of the organization and updating the corporate knowledge base. (Also see “Look-Across.”)REGRESSION ANALYSIS: A correlation measure of the strength of the relationship or association between variables.REPAIR CODES: Trouble codes used to classify repairs in the warranty data system and / or trouble codes stored in the cars computer system, when tripped a service light often comes on letting the driver know the vehicle needs to be taken in for repair.RISK PRIORITY NUMBER (RPN): The product of the severity (S), occurrence (O), and detection (D) rankings. (S) x (O) x (D) = RPN. Within the scope of the individual FMEA, this value (between 1 and 1000) can be used to assist the team in ranking the concerns in the design of the product and process.ROAD MAPS: The defining and documentation of activities in sequential process steps, typically through diagrams, that helps the understanding of how an objective or end result is to be achieved.ROBUSTNESS: The quality of being able to withstand stresses, pressures, or changes in the procedure, environment or circumstances. A system or design may be said to be “robust” if it is capable of coping well with variations (sometimes unpredictable or unplanned variations) in its operating environment with minimal damage, alteration or loss of functionality.ROOT CAUSE: The underlying cause(s) of the problem. Root cause is what is happening that results in the failure mode and effect on the product.SSUB-SYSTEM: Any system that is part of a larger system; component system on the vehicle.SUPPLIER: A Company engaged primarily in the manufacture of components, systems or modules for use in light duty (passenger car and light truck) automobiles.SUPPLIER QUALITY ASSURANCE (SQA): Organization to assist supply partners with quality and launch performance as well as problem-solving activity.SUPPLIER QUALITY ENGINEER (SQE): The functional position within the Supplier Quality Assurance organization that interfaces with the supply chain.SUPPLIER TECHNICAL ASSISTANCE (STA): This is another term used for the functional position within the Supplier Quality Assurance organization.SUPPLY CHAIN: All suppliers and the vehicle manufacturer that represent the flow of raw materials and finished products that go into the vehicles sold by the vehicle manufacturers.SWIM LANES: Method of displaying a process flow with the responsibilities organized into vertical organizational/functional lanes.SYSTEM: A set or arrangement of things so related or connected as to form a unity or whole. Typically, an integration of a number of components on the vehicle to perform the desired function such as braking, steering, fuel delivery as examples.TTECHNICAL SERVICE BULLETIN (TSB): Recommended repair procedure issued to dealers for specific problems. These are issued when there are several occurrences of the same issue.TEST TO FAILURE: A test in which the system being assessed is subjected to sufficient stress for a long enough time or large enough number of cycles to cause it to fail.THINGS-GONE-RIGHT (TGR): Product attributes or characteristics that produce a positive reaction from customers. Usually expressed as a rate: TGR/100.THINGS-GONE-WRONG (TGW): Product attributes or characteristics that produce a negative reaction from customers. Includes both component malfunctions and “correct” component functions that don’t meet customer expectations.TIER SUPPLIER: Suppliers are, at times, referred to as Tier n suppliers, where n is a number from 1 to 3 and represents the closeness of the supplier to the vehicle manufacturer when tracking the supply of parts. For example, a Tier 2 supplier supplies parts to a Tier 1 supplier, which in turn adds value and suppliers the parts to the OEM. (Also see “Supplier.”)TIME-TO-DETECTION: The time between the occurrence of an undesirable condition until the detection of that undesirable condition.TRANSPORTATION RECALL ENHANCEMENT, ACCOUNTABILITY AND DOCUMENTATION ACT (TREAD): The TREAD Act was enacted on November 1, 2000, as a direct consequence of hearings before the Committee on Energy and Commerce on the safety of tires and related matters. The TREAD Act contains provisions requiring vehicle and equipment manufacturers to report periodically to NHTSA on a wide variety of information that could indicate the existence of a potential safety defect and to advise NHTSA of foreign safety recalls and other safety campaigns.TREND (RUN) CHART: A simple graphic representation of a characteristic of a process. A Trend Chart combines the information on a Run Chart with a calculated “best fit” line to track the magnitude of change in a characteristic (whether it is improving, remaining stable, or deteriorating over time).TRIZ: A Russian acronym for the “Theory of Inventive Problem-Solving.” A methodology, tool set, knowledgebase, and model-based technology for generating innovative ideas and solutions for problem-solving. TRIZ provides tools and methods for use in problem formulation, system analysis, failure analysis, and patterns of system evolution (both “as-is” and “could be”).TROUBLE NOT FOUND (TNF) : See “No Trouble Found.”VVALUE ANALYSIS (VA): A systematic, cross-functional team approach to maximize product/process value by identifying functions and their related costs.VALUE ENGINEERING (VE): See “Vaule Analysis”VALUE STREAM MAPPING: Data resulting from the measurement of a parameter or a variable.VEHICLE IDENTIFICATION NUMBER (VIN): A unique serial number used by the motor vehicle industry to identify individual motor vehicles.VERBATIMS: A text associated with a claim detailing a consumer’s concern or the technician’s diagnosis and repair process.VOICE OF THE CUSTOMER (VOC): Customer feedback both positive and negative including likes, dislikes, problems and suggestions.WWEIBULL ANALYSIS: A probability plot of failures versus time measured (in time to failure, cycles to failure, miles to failure, etc.).#8 D: 8D is a problem-solving methodology for product and process correction and improvement that is structured into eight disciplines (D1–D8), plus one preparation step (D0).5 PHASE: The name of a General Motors problem-solving tool.5 S [METHODOLOGY]: A lean philosophy method for creating and maintaining an organized, clean, safe and standardized work place. The English terminology is roughly taken from the Japanese five steps of: Seiri (separate), Seiton (straighten or simplify), Seiso (sanitize or shine), Seiketsu (standardize), Shitsuke (sustain).5 WHY: The name of a problem-solving tool.7 STEP: T he name of a FCA US LLC problem-solving tool.AUTOMOTIVE WARRANTY MANAGEMENT KEY TERMS。
warranty在英文合同中的两层常见含义
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warranty在英文合同中的两层常见含义warranty在英文合同中常见的含义有以下两种:(1)保证(2)保修,如warranty period保修期;extended warranty延长保修1保证Each Limited Partner hereby agrees to promptly: (a) provide the General Partner with such information regarding its residency, beneficial ownership, composition and legal or tax status as the General Partner may reasonably request; (b) notify the General Partner of any LP Change in Control relating to such Limited Partner; and (c) notify the General Partner in the event that any statement, certification, representation or warranty of the Limited Partner contained in this Agreement, its Subscription Agreement or in any document required to be provided under this Agreement or its Subscription Agreement ceases to be true at any time following the date hereof.各有限合伙人特此同意,及时:(a) 向普通合伙人提供普通合伙人合理要求的,与其居住地、实益所有权、结构以及法律或税务地位相关的信息;(b)发生与该有限合伙人相关的有限合伙人控制权变更时,通知普通合伙人;以及(c) 当本协议、相关认购协议或者本协议或认购协议下需提供的任何文件中包含的任何声明、证明、陈述或保证在本协议日期后不再属实时,通知普通合伙人。
CQI 系列标准目录 (2014)
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ID No.
CQI-4 CQI-5 CQI-6 CQI-7 CQI-8 CQI-9 CQI-10 CQI-11 CQI-12 CQI-13 CQI-14 CQI-15 CQI-16 CQI-17 CQI-18 CQI-19 CQI-20 CQI-21 CQI-22 CQI-23
CQI-23 特殊过程:模具系统评估 V1 2014 标准 V1 2014 V4 2014 V3
CQI-24 Design Review Based CQI-24 基于失效模式的设计 CQI-24 on Failure Modes (DRBFM 审查指南(DRBFM 参考指南) Reference M-7 M-7 MMOG/LE M-7n
CQI-4 Information Kit for QS 9000/TQM Tools Correlation Matrix CQI-5 Business Operating System CQI-6 Gap Analysis:QS-9000 Third Edition to ISO/TS 16949 First Edition CQI-7 ISO/TS 16949: 2002 IMPLEMENTATION GUIDE CQI-8 Layered Process Audit Guideline CQI-9 Special Process :Heat Treat System Assessment CQI-10 Effective Problem Solving Guideline CQI-11 Special Process:Plating System Assessment CQI-12 Special Process: Coating System Assessment CQI-13 Technical Implementation Guide for e-APQP XML Schemas CQI-14 Consumer-Centric Warranty Management Guideline CQI-15 Special Process: Welding System Assessment CQI-16 ISO/TS 16949:2009 Guideline Manual CQI-17 Special Process :Soldering System Assessment CQI-18 Effective Error-Proofing CQI-19 Sub-tier Supplier Management Process Guideline CQI-20 Effective Problem Solving Practitioner Guide CQI-21 Effective Problem Solving Leader Guide CQI-22 The Cost of Poor Quality Guideline CQI-23 Special Process:Molding System Assessment
供应商质量保证书(精选多篇)
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供应商质量保证书(精选多篇)第一篇:供应商质量保证书甲方:地址:乙方:地址:一、目的:本质量协议旨在进一步提高甲方产品质量,不断扩大市场占有率,促使双方以优质产品服务于社会。
供需双方本着精诚合作、共同发展、利益共享的原则,经双方协商,特签定本协议。
二、质量要求:1.甲方企业技术标准包括产品的主要性能指标及试验方法、检验规则、标志及标识、包装、运输和储存等内容。
甲方验收乙方产品时以上述标准及甲方抽样标准为依据,对质量标准有争议的,以封样样品和承认书为准。
2.有关订货产品的质量要求等,双方在乙方制造订货产品前或交货前,须对以下文件进行确认,质量要求、材料、工艺变更时,必须重新确认。
a.由甲方作成,正式交给乙方的图纸、承认书、样品等;b.由乙方作成,甲方书面确认的图纸、承认书、样品等;c.乙方向甲方交货的产品,必须符合甲方向乙方订货的最新采购标准或交货标准。
3.乙方应遵守与安全性能相关的已制定的法律法规及条例等规定。
乙方从甲方正式接收的采购合同,如果判断不能遵守安全规定时,应立即向甲方报告、协商。
三、质量保证1.乙方应建立、确定品质保证体系,乙方对于产品的外观、构造、性能、安全性、可靠性等,要符合甲方的要求,保证向甲方提供有品质保证的产品;2.为了确保甲方和客户的要求,乙方应确定产品的开发、设计、材料的供应、制造、检查、保管、处理、运输等全过程的品质保证机制,加以维持并保存必要的质量记录资料(生产记录、采购文件、检验记录、加工参数等);四、环境保证及镭射保证要求1. 甲方接收sgs、tuv、its三家测试机构所提供的证书或报告,其它第三方测试机构提供的证书或报告,乙方在提供材料前应提前与甲方沟通;2. 乙方供给甲方的所有产品必须符合欧盟最新的rohs、reach环保指令要求,产品中的危险物质许可标准如甲方有特殊要求,按甲方要求执行,如甲方无特殊要求,则按欧盟rohs、reach指令要求执行,对于豁免类所有涉及到豁免要求的物质全部遵循欧盟指令的最新法规要求;3. 乙方从签订本协议书之日起,提供给甲方的所有产品都必须符合环保标准,并在供货的外箱包装及最小包装上均贴上甲方规定的环保标签,以便于识别;4. 乙方提供给甲方的证书或报告,有效期为一年。
宝德变频器使用说明书
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ForewordThank you for choosing POWTRAN Brake Unit.This manual provides user the relevant precautions on model no and specification, installation, wiring, function, routine maintain, abnormal diagnosis and remove, and how to select brake resistor etc. The manual can be used for system designer reference.In order to ensure correct installation and operation of the frequency converter, please carefully read this manual before installing it.POWTRAN is committed to the continuous improvement of the product performance, if any change of this information without prior noticePowtranAugust,2014ContentsSection I Safety Precautions (1)Section II Inspection (4)Section III Installation (5)Section IV Function Parameter Description (8)Section V Single Unit Running (9)Section VI Paralleled running (11)Section VII Fault Diagnosis and Solutions (13)Section VIII Standard specification (14)Section IX Warranty (17)Section I Safety PrecautionsPlease read the manual before the installation, operation and inspection of the product. For the safe operation, remind you to pay special attention to the “Warning” and “Attention” in the manual.*Attention :The potential danger will lead to slight or medium life harm or equipment damage. It could also warn the violate operation.:The potential danger could lead to life harm or private loss!Statement: When the brake unit is used with other brand frequency inverter together, our company is only undertake the product quality problems of 3 packets of responsibility; If the customer need other projects of joint liability guarantee, Please cover insurance of the related domestic property insurance company yourself, In order to obtain relatively good liability to pay compensation.*Attention :*Attention :Section I Safety Precautions*Attention :*Attention :* Attention ::Section I Safety Precautions::::Section II InspectionPowtran Brake Unit has been tested and inspected before leaving the manufacturer. Before unpacking the product, please check if the package is damaged due to careless transportation, and if the specifications and type of the product complies with the order. Please contact the supplier of PowtranSection III Installation3-1.Conditions for UseHangging Brake unit should be installed inside the house where is ventilative.Ambient condition should accord with the followings:(1).Environmental temperature -10℃to 50℃Above 40℃,the capacity will decrease 3% by each 1℃.So it is not advisable to use inverter above 50℃(2).Preventing electromagnetic interference, away from the interference so urces(3).Prevent dropping dust, powder, cotton fiber or fine metal powder from entering it.(4).Prevent oil, salt and corrosive gas from entering it.(5).Avoid vibration.(6).Avoid high temperature and moisture and avoid being wetted due to raining, with the humidity below 90%RH (not dewing).(7).Prohibit the use in the dangerous environment where inflammable or combustible or explosive gas, liquid or solid exists.3-2.Sharp size(A)PB6012/PB6014Section III Installation(B)PB6022/PB6024(C) PB6032/PB6034 3-3.Main circuit specification:Section III Installation*NOTE:(1)Cable length of the frequency converter and braking unit is less than5 m(2)Cable length of the Braking resistor (Rb) and brake unit is less than10 m, and must use heat-resisting conductors(3)P, N is the terminal "+""-" of the frequency inverter dc bus, P is thepositive terminal, e, N is a negative terminal "-"(4)P, N line must be twisted together, Rb and Rb ' line must be twistedtogether..:Incorrect connection of the main circuit will lead the damage to the brake unit and inverter.Section IV Function Parameter DescriptionNote :Only PB6032,PB6034 have M ,S slave and host selection ,but other type no. The voltage class is set OK during the factory setting.:Incorrect selection of the slave and host will lead Description of control circuit terminal of the brake unitSection V Single Unit RunningWhen 1 unit is used, please refer to the above diagram, connect the inverter, brake unit and brake resistor and run it.(1) if the grid voltage 20% higher than the normal voltage supply, please set the larger voltage.Section V Single Unit running(2) please confirm starting braking voltage macth the device .in the CHARGE indicating lamp before fully extinguished (there is voltage between PN) not allowed to adjust the settings!Section VI Paralleled runningDiagram of the of brake(Only PB6032,PB6034 with this function)If 2 or more over brake units are paralleled, please refer to the above diagram and connect the inverters, multiple brake units and brake resistors. 6-1、Host and slave select of function setting(1)The factory setting of the brake unit is set to be the host (M), do notmodify the factory setting if only one brake unit is used.(2)When 2 or more over brake units are paralleled, the control terminal(S) is used. Please refer to the “Host and slave control connection”. 6-2、Host and slave control connection(1)The brake unit has host/slave switch. Set the brake unit 1 to be “M”,the brake unit 2 and 3 to be “S”(2)Connect separately M1, M2 of the brake unit 1 with S1, S2 of thebrake unit 2;Connect separately M1, M2 of the brake unit 2 with S1, S2 of theSection VI Paralleled runningbrake unit 3. Etc.*Note:Double wind the M1, M2 and S1, S2, and please make it as short as you can; the maximum paralleled brake units is only 10.Section VII Fault Diagnosis and SolutionsThe electric net voltage is too high, please select the high voltage setting.: Open the P and N , ensure there is no voltagePN when use and inspect the unit! This unit control circuit is not isolated circuit.Section VIII Standard specification8-1、Model specification :*NOTE :The allowed maximum current of the power spares IGBT inside the brake unit with the certain temperature.8-2、Model designation:e.g.:6: Design Series No.01/02/03: Capacity No.2: 200V 4:400V PB:Powtran Brake UnitSection VIII Standard Specification 8-3、200V specification and selection reference:8-4、400V specification and selection reference:Section VIII Standard Specification8-5、Brake resistor selection:(1)The best braking resistance with no sense of resistance, in order toreduce the inductance.(2)Braking resistor grounded is strictly prohibited, otherwise it will leadthe serious damage to the unit and inverter(3)Selection of the brake resistor capacity is for reference, it depends onthe load intertia, brake frequency, etc characteristic. Please inquirePowtran when you have questions*NOTE:(1) Parallel braking unit can improve the braking capability.(2) Braking ability of 2 sets brake unit parallel is 2 times for single one.Example: PB6032= PB6022×2 = PB6012×4.Section IX WarrantyThe product quality shall comply with the following provisions:1. Warranty terms1-1. The product from the user the date of purchase, the warranty period of 12 months (limited to domestic market).1-2. Export products and non-standard products warranty period is 12 months or according to the agreement of warranty execution.1-3. The product from the user the purchase date, guarantee to return, replacement, repair service, within one month after the date of shipment.1-4. The product from the user the date of purchase, replacement, repair within three months after the date of shipment.1-5. The product from the user the purchase date, enjoy lifelong compensable service.2. Exceptions clauseIf belongs to the quality problems caused by following reasons products, not within the warranty.2-1. The user is not in accordance with the "products manual" is used method of operation caused the failure.2-2. Users without permission to repair or alteration caused by product failure.2-3. Users beyond the standard specifications require the use of the inverter caused by product failure.2-4. Users to buy and then fell loss or damage caused by improper handling.2-5. Because the user use environment device caused by aging lead to product failure.2-6. Due to the fault cause of earthquake, fire, lightning, wind or water disaster, abnormal voltage irresistible natural disasters.2-7. Damaged during shipping (Note: the transport mode specified by the customer, the company to assist to handle cargo transfer procedures).3. The following conditions, manufacturers have the right not to be warranty3-1. No product nameplate or product nameplate blurred beyond recognition.3-2. Not according to the purchase contract agreement to pay the money.3-3. For installation, wiring, operation, maintenance and other users can not describe the objective reality to the company's technical service center.4. In return, replacement, repair service, shall be returned the company, confirmed the attribution of responsibility, can be returned or repair。
Warranty
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10
数据来源
• 维修站将索赔信息输入索赔信息数 据库(维修站、零件号、VIN、索 赔代码、故障代码、索赔日期、索 赔成本、故障描述等)
DMS
• Warranty数据处理系统:生成 标准化或自定义报表,执行数据 分析,以便QE工程师或相关人 员发现问题、定义问题、跟踪措 施效果,以及完成各种Warranty 质量报告
12
索赔类型
与质量问题有关的索赔可分为如下几类:
返修或市场行动(Rework & Campaign):召回、在库返修、软件
升级或其他市场行动
善意索赔(Good Will):经SGM授权,对非保修零部件,或已出保修
期的车辆进行的索赔。这种特殊索赔往往以增进与客户的关系为目的。
这些索赔类型不计入Warranty数据报表
6
定义
即售后保修,指在一定使用时间和里程数内,属于保修范围的零 部件在客户正常使用的情况下出现问题,可:3年10万公里
别克:2年6万公里
雪佛兰:2年6万公里 有条件的 免费!
Copyright 2009 SGM Training Center 版权归SGM培训中心所有 All rights reserved. This material may not be reproduced in whole or in part without prior written approval 本教材未获公司书面授权不得全部或部分拷贝/转印
Copyright 2009 SGM Training Center 版权归SGM培训中心所有 All rights reserved. This material may not be reproduced in whole or in part without prior written approval 本教材未获公司书面授权不得全部或部分拷贝/转印
供应商品质承诺书2014新版
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供应商品质承诺书为了确保本公司公司,以下称公司生产的产品能够符合相关法律、法规的要求,以及符合客户的要求,特要求本公司所有供应商(含外协厂)所供应的原料、物料、零部件在品质方面均能符合相关的法律、法规的要求,以及符合本公司在材质、规格、功能、耐用性等方面的要求。
相关要求如下:一:材质、规格、功能、耐用性等方面的要求以本公司的订购单,相关技术资料以及相关品质标准资料为准。
二:所有原料、物料、零部件在化学性方面的要求须符合相应的法律、法规的要求:1. 重金属含量要求1.1 所有原材料符合总铅(Pb)含量要求小于20PPM、总隔(Cd)含量要求小于10PPM、总汞(Hg)含量要求小于20PPM、不含有总六价铬VI(Cr)、符合欧盟EN71-3:1994、EN71-3:2013重金属含量要求,此要求适用于乐美达公司所有原材料(包装材料、五金材料除外)。
1.2 包装材料符合镉(Cd)、铅(Pb)、汞(Hg)及六价铬VI(Cr)四种物质总含量总和不得超过100ppm。
1.3 五金材料符合总铅(Pb)含量要求小于100PPM、总隔(Cd)含量要求小于10PPM、总汞(Hg)含量要求小于20PPM、不含有总六价铬VI(Cr)、符合欧盟EN71-3:1994、EN71-3:2013重金属含量要求,2.用于销售到欧盟的电子产品上的所有物料必须符合欧盟指令2002/95/EC (ROHS指令,关于限制在电子电器设备中使用某些有害成分的指令)的要求。
3.邻苯二甲酸酯(Phthalates)3.1 所有物料若含有邻苯二甲酸酯DEHP、DBP、BBP、DINP、DIDP、DNOP总含量总和不得超过0.1%,DNHP含量要求不得超过0.1%,DIBP含量要求不得超过0.1%。
3.2所有使用了增塑剂的塑胶原料、塑胶物料、塑胶零部件(如:PVC、EV A、TPE、TPR、发泡轮、发泡手把套、滴胶标签等等)、塑料色粉、喷涂粉末、各种油墨、油漆等其邻苯二甲酸酯的含量均须符合欧盟指令2005/84/EC(6P要求)的要求。
Tchibo供应商手册(2014)
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(德国)智宝社会环境监测方案非食品类业务伙伴供应商手册 3.00e 版目录1.为什么在非食品供应链中设有社会和环境标准?2.智宝社会与环境行为守则2.1合同义务2.2与工人沟通2.3申诉程序3.审核程序4.行为准则规定4.1强迫劳工4.2童工4.3歧视4.4纪律处罚措施4.5劳动合同4.6薪酬4.7工时4.8自由结社和集体谈判4.9健康与安全4.10环境保护4.11管理实践4.12雇佣关系5.其他类的认证和审核方案5.1商界遵守社会责任组织(BSCI)5.2玩具行业社会责任体系(ICTT)5.3 SA8000标准5.4服装行业行为标准6.持续改进:培训和资格认定7.附录7.1智宝社会与环境行为守则7.2重要文件的概述7.3智宝的联系方式7.4自我评估调查问卷1.为什么在非食品供应链中设有社会和环境标准?如今的消费者不仅仅要求产品的价格和质量达到他们的期望。
公共宣传活动、电视报道和报纸文章中对劳工工作条件和生产市场中的环境污染的报道日益敏感化,顾客们期望他们产品的生产是以对社会和环境负责的方式进行生产的。
顾客认为,对此进行保证使零售商和供应商共同的责任。
智宝对承担这一责任非常重视。
对于健康、体面的工作条件和构筑环境友好的生产条款,我们正在不断的努力,并支持供应商对生产条件的进行持续的改进。
此手册为供应商提供社会与环境标准全面的、实用的信息,尤其是智宝社会环境监测方案的详细信息。
请注意,本手册并不全面。
我们会根据新的信息持续的对其更新。
2.智宝社会与环境行为守则智宝社会与环境行为守则(SCoC)(参见附件7.1),该行为守则也是我们社会与环境监测方案的基础。
它概述了我们期望供应商应达到的要求。
这些要求是基于国际劳工组织(ILO)和各当地劳工法、环境法和社会政策。
智宝社会与环境行为守则(SCoC)对于禁止使用童工、允许的最高工作时间、工资、自由结社和集体谈判权,以及环境保护的问题给出了明确的指导方针。
产品销售合同范本2014
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产品销售合同范本2014合同的签订,使所有的交易和活动都完美化,合法化,对社会的和谐起到了不可估量的作用。
也为法制的社会发展祈祷饿了重要的作用。
下面是小编跟大家分享的有关合同的信息,仅供参考。
欢迎关注店铺更多相关信息。
www./hetongfanben/.(本文为你提供合同范本两篇。
)篇一:甲方:乙方:鉴于双方在平等自愿的基础上就甲方委托乙方作为上述产品的地区经销商事宜,特订立协议如下:第一条:定义一、产品本协议中所称“产品”,系指系列产品。
二、地区本协议中所称“地区”,系指经双方经书面同意的其他地区。
三、商标和专名本协议中所称“商标”和“专名”,系分别指____(商标的全称和专名的全称)。
指定产品的中文名称:。
(暂定名,乙方将可能在此产品的整体CI策划中,给予其名称全新策划)第二条:经销权甲方兹给予乙方以“商标”和“专名”向“地区”内客户总经销“产品”的权利。
第三条:专管权一、交易甲方不得再将“产品”售予、让予或以其他方式使“地区”内乙方以外的任何个人、公司或其他主体取得“产品”。
二、委托甲方不得委托“地区”内乙方以外的其他个人、公司或其他主体作为其经销商,以进口和销售“产品”。
三、询购甲方收到“地区”内任何客户有关“产品”的询购,均应交给乙方。
四、再进口甲方应采取适当措施防止他人在“地区”内出售“产品”,并不得将“产品”卖给甲方知道的或有理由相信拟在“地区”内再进口或出售“产品”的第三者。
第四条:价格、条件一、价格1、甲方给予乙方的价格和条件,应随时由甲方和乙方商定,此项价格和条件的确定并应考虑到正常贸易惯例及经常存在的市场竞争情况,使双方从销售中获得相当利润。
2、甲方给予乙方一个较稳定的市场价格,如有变动,也是每年年初发给的年度价格表。
3、如有产品价格变动,甲方应在改变价格和折扣的30天前书面通知乙方,所有改变价格期限之前双方签定的合同一律保证价格,并按正常交货期交货。
4、乙方所享受的代理折扣由双方另行商定,但甲方应当保证乙方应获得不低于__的折扣。
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Specific Exceptions*
CHRYSLER GROUP LLC
Commodities with pre-defined, Chrysler-agreed warranty programs, e.g.:
- Tires
- Radios - Windshields – Non Encapsulated Glass
forward, the Seller’s liability for Chrysler’s expense of reimbursing warranty claims made by Chrysler’s dealers due to Seller’s breach of Clause 8(a) hereof or any warranties implied by law or otherwise made by Seller shall be determined in accordance with the Supplier Associated Warranty Reduction Program Policies and Procedures or any successor program or policies as published on Chrysler’s (accessed through Chrysler’s Supplier Portal).
Requires a manual recalculation of supplier’s warranty
2010 and prior model year warranty
Recovery will be managed using Chrysler case-based methodology, “AWR”
extended to Chrysler's customers by Chrysler on the date of the Order, or any other date agreed upon by Chrysler and Seller in the Order (except to the extent, prior to the commencement of initial volume production in connection
• Note: “(b)” is the replacement for section (b) of the currently published GT&C “(a)” refers
to section (a) of the as published GT&C • See previous slide for published GT&C’s
Evaluation Point
Floor = 0.05 C/1000
6
Months of Production
Program Parameters
CHRYSLER GROUP LLC
Supplier Manufacturing Location Code / Local Commodity Code (SMLC/LCC) level in the Warranty Information System (WIS)
General Terms & Conditions for PO’s Issued AFTER September 2010
CHRYSLER GROUP LLC
8. GENERAL WARRANTY. (a) Seller warrants that the goods or services will (i) comply with all performance standards and product characteristics, including without limitation specifications, drawings, descriptions or samples, furnished and/or specified by Chrysler, (ii) be merchantable, and (iii) be free from defects in material and workmanship. Seller further warrants that to the extent that Seller designs any goods, or Chrysler relies on Seller’s expertise in any aspect of the design of the goods communicated by Seller to Chrysler, those goods will be fit and sufficient for the purposes intended. The warranty term will be coterminous with the warranty
the Order or on the date of any amendment to the Order. (c) Seller further warrants that Chrysler will receive good title upon delivery of goods, services, Tooling, fixtures, or equipment under this Order, free and clear of all liens and encumbrances and that all goods, services, Tooling, fixtures, or equipment will be free from any actual or claimed patent, copyright or trademark infringement. (d) These warranties are in addition to any warranties implied by law or otherwise made by Seller and will survive acceptance and payment by Chrysler.
4
General Terms & Conditions Clause Addition for 2011 PO’s Issued PRIOR to September 2010
CHRYSLER GROUP LLC
“Emphasis Added”
•(b) For all parts purchased for 2011 Model Year product &
7
Major Exceptions
CHRYSLER GROUP LLC
Recalls
Recovery will be managed using Chrysler case-based methodology
Customer Satisfaction Notifications (CSNs) Rapid Response Transmittals (RRTs)
or otherwise made by Seller shall be determined in accordance with the Supplier Associated Warranty Reduction Program Policies and Procedures or any successor program or policies as published on Chrysler’s website (as referenced in Clause 1 hereof) on the date of
with the applicable Request for Proposal, that Chrysler and Seller agree that the goods must meet quality or durability requirements for a longer term, in which case the warranty term will be such longer term). (b) Seller’s liability for Chrysler’s expense of reimbursing warranty claims made by Chrysler’s dealers due to Seller’s breach of Clause 8(a) hereof or any warranties implied ears 15% Internal % Improvement 15% Improvement Rate Objective Rate Share cost 50% / 50%
C/1000
Share savings 50% / 50% MCM credit CCM credit
Contractual agreements
Current agreements remain in place and supersede this program
Low warranty components
Components with warranty levels below a specified threshold are exempt from this program
5
2014 MY SAWRP Program Description
CHRYSLER GROUP LLC
Supplier program targets set as best performance of prior two years less corporate improvement rate. If the C/1000 measure at 15 MIS is above the target line, the supplier will share in the warranty cost, if the measure is below the target line, the supplier will share in the savings.