物流海外仓工作流程

物流海外仓工作流程
英文回答：
Inbound Process.
1. Purchase Order and Shipping Documents: The overseas warehouse receives a purchase order and shipping documents from the supplier.
2. Receiving and Inspection: The warehouse staff receives the shipment and inspects the货物 for damage, quantity, and compliance with the purchase order.
3. Put away: The received goods are stored in the designated storage location within the warehouse.
Outbound Process.
1. Order Processing: The warehouse receives customer orders through various channels, such as online
marketplaces, EDI, or email.
2. Order Picking: Warehouse staff retrieves the ordered items from the storage location and prepares them for shipment.
3. Packing and Shipping: The picked items are packed and shipped to the customers via selected carriers.
Inventory Management.
1. Inventory Tracking: The warehouse maintains a real-time inventory system to track stock levels, locations, and movements.
2. Cycle Counting: Periodic inventory counts are conducted to ensure accuracy and identify discrepancies.
3. First-in, First-out (FIFO): Inventory items are managed based on the FIFO principle, ensuring that older stock is sold first.
Value-Added Services.
1. Repackaging: Re-packaging products into smaller
units or customized bundles.
2. Labelling and Barcoding: Applying labels and barcodes to products for tracking and identification.
3. Kitting: Assembling multiple components into a
single kit.
Quality Control and Compliance.
1. Product Inspections: Regular inspections are conducted to ensure the quality and compliance of products.
2. Storage Conditions: Warehouses maintain optimal storage conditions based on product specifications.
3. Environmental Compliance: Warehouses adhere to environmental regulations and waste management practices.
Customer Service.
1. Order Status Updates: Customers can track the status of their orders through online portals or customer service channels.
2. Returns Processing: Warehouses manage customer returns and issue necessary refunds or replacements.
3. Technical Support: Warehouses provide technical support to customers regarding product handling and usage.
中文回答：
入库流程。

1. 采购订单和运输单据，海外仓会收到供应商发送的采购订单和运输单据。

2. 收货和检验，仓库人员会收货并检验货物是否存在损坏、数量是否正确以及是否符合采购订单要求。

3. 上架，收到的货物会被存放在仓库内指定的存储位置。

出库流程。

1. 订单处理，仓库会通过线上平台、EDI 或邮件渠道接收客户订单。

2. 拣货，仓库人员会从存储位置中取出订单中的商品并为其做发运准备。

3. 包装和运输，拣取的商品会被包装好并通过指定的承运商运送给客户。

库存管理。

1. 库存追踪，仓库会维护实时库存系统以追踪库存水平、位置和变动情况。

2. 循环盘点，仓库会定期进行库存盘点以确保准确性并找出差异。

3. 先进先出（FIFO），库存商品会按照 FIFO 原则管理，确保
先储存的商品先被售出。

增值服务。

1. 重新包装，将产品重新包装成更小的单位或定制包。

2. 贴标和条形码，在产品上贴标签和条形码便于追踪和识别。

3. 组装，将多个组件组装成一个单一的套件。

质量控制和合规性。

1. 产品检验，仓库会定期进行产品检验以确保产品质量和合规性。

2. 储存条件，仓库会根据产品规格维护最佳的储存条件。

3. 环境合规，仓库会遵守环境法规和废物管理规范。

客户服务。

1. 订单状态更新，客户可以通过线上门户或客服渠道查询订单
状态。

2. 退货处理，仓库会管理客户退货并提供必要的退款或更换。

3. 技术支持，仓库会就产品的操作和使用向客户提供技术支持。