大工19秋《商务英语写作》期末考试复习题

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商务英语写作期末考试模拟题

商务英语写作期末考试模拟题商务英语写作期末考试模拟题I. Multiple Choices (单选题). (30%, 2 point each)1. John is fatter than __________ of the other boys in class. He is the fattest. A. some B. that C. anyD. many2. We ordered the above computers ______ 18 January, and they still have not arrived.A. inB. onC. forD. by3. –Will you stay for lunch?--Sorry, _________. My brother iscoming to see me.A. I mustn’tB. I needn’tC. I can’tD. I won’t4. Hundreds of jobs _________ if the factory closes.A. loseB. will be lostC. are lostD. will lose5. Since I won the big prize, my telephone hasn’t stopped ringing. People ___________ to ask how I am going to spend the money.A. phoneB. will phoneC. were phoningD. are phoning6. __________ still for a moment, please? I want to take a photograph ofyou.A. Should you keepB. Are you going toC. Are you keepingD. Will you keep7. _______ we need more practice is quite clear.A. WhenB. WhatC. ThatD. /8. I was extremely __________ when I heard of the __________ news.A. exciting…excitingB. excited…excitingC. excited…excitedD. exciting…excited9. They talked about the problem among __________.A. themB. each otherC. themselfD. themselves10. The Managing Director, along with his secretary, ________ invited last night.A. isB. wasC. areD. were11. I can’t remember when exactly the Robinson left _______ city. I only remember it was _______ Monday. A. the; the B. a; the C. a; a D. the; a12. We were very surprised when hemade it clear that he ________ the office soon.A. leavesB. would leaveC. leftD. had left13. — Could I________ your CD player, please?— Sorry . _________is broken.A. borrow; MineB. lend; MyC. borrow; MyD. lend; Mine14．________ they are brothers, they don’t look like each other at all.A. BecauseB. ThoughC. WhenD. As15．—________ did you like the trip to Hainan？—It was wonderful.A. WhenB. HowC. WhereD. WhatII. Match Headings (A栏五句话来自于一封推销信，B栏是用统计资料对A栏句子的论证,从B栏中选择适当的句子与A栏句子配对). (10%, 2 points each)A1. Our new toothpaste leads to less cavities.2. The PCX450 is light and compact.3. The MicroFax 200 produces faxes which are clear and legible.4. Jagger sports jackets are available ina number of styles.5. The CX2 is reliable.Ba. Tests show that the MicroFax 200can produce results up to 200% clearer than other fax machines in its category.b. Our survey shows that most dentists suffer from less cavities than you or me…c. In independent tests, the CX2 showed that it was up to twice as reliable as other leading brands.d. In comparison with other laptops in this category, the PCX450 is 30% lighter than the lightest, and 40% more compact than the most compact!e. Jagger sports jackets come in a range of exciting styles for the conventional and adventurous alike!III. Translation (翻译). (20%)Dear Mr. Pong,Further to your letter of 11 December, I am more than pleased to provide a reference for Ms Chan, who has worked at this company in the capacity of my Personal Assistant since she joined the company in 1997.I can recommend Ms Chan to you without the slightest hesitation. I have always found her to be a totally loyal and honest worker who can be relied upon. Although she does sometimes find it a little difficult to interact with other members of staff, Ms Chan is extremely hard-working and efficient. If you were to appoint Ms Chan, we should find it very difficult to replace her. However, we appreciate that, in her own interests, it may be time forMs Chan to move on.Yours sincerely,Ms. Edith WooTraining ManagerIV. Writing a Letter (写信). (40%)你是四川远东有限公司的业务员，你现在需要订购一批空调，要求质量上乘、保修期长，并能定期上门维修。

商务英语写作考试试题

商务英语写作考试试题一、选择题（共 20 题，每题 2 分）1、 When writing a business email, which of the following salutations is the most appropriate?A Dear Sir or MadamB To whom it may concernC HelloD Hi2、 Which of the following is the correct format for the date in a business letter?A 05/06/2023B 5th June, 2023C June 5, 2023D 2023/6/53、 In a business report, which section should come first?A Executive summaryB IntroductionC FindingsD Conclusions and recommendations4、 When expressing gratitude in a business letter, which phrase is more formal?A Thank you very muchB I am truly gratefulC Many thanksD I appreciate your assistance5、 What is the correct way to write a subject line in a business email?A Meeting tomorrowB About the meeting tomorrowC Meeting about tomorrowD Tomorrow's meeting6、 In a business proposal, which part should provide detailed information about the solution to the problem?A BackgroundB Proposed solutionC BenefitsD Implementation plan7、 Which of the following is a proper closing for a business letter?A Best regardsB Sincerely yoursC Kind regardsD All of the above8、 When writing a complaint letter, which tone is most appropriate?A Angry and aggressiveB Polite but firmC Casual and friendlyD Indifferent9、 What is the purpose of a cover letter?A To introduce yourself and your qualificationsB To request informationC To follow up on a previous communicationD To express gratitude10、 In a business contract, which clause is essential?A Confidentiality clauseB Force majeure clauseC Termination clauseD All of the above11、 Which of the following is an example of a buffer in a negative business message?A I understand your frustration, butB Unfortunately, we cannotC This is a difficult situation, howeverD We apologize for the inconvenience12、 When making a request in a business email, which phrase is more polite?A I need you toB Could you pleaseC You mustD I want you to13、 What is the correct structure of a business memo?A Heading, date, to, from, subject, bodyB Date, heading, to, from, subject, bodyC Heading, date, from, to, subject, bodyD Date, heading, from, to, subject, body14、 In a business presentation, which visual aid is most effective for presenting data?A GraphsB PicturesC VideosD Maps15、 Which of the following is a common mistake in business writing?A Using jargon and technical termsB Writing in a passive voiceC Failing to proofreadD All of the above16、 When writing a job advertisement, which information should be included?A Job title, duties, qualifications, salaryB Company history, mission statementC Employee benefits, working hoursD All of the above17、 What is the difference between a memo and a letter?A A memo is more formal than a letterB A memo is used for internal communication, while a letter is for externalC A memo is longer than a letterD A memo does not require a salutation or closing18、 In a business email, how many paragraphs are ideal for the main content?A 1-2B 3-4C 5-6D As many as needed19、 Which of the following is an example of a positive message in business communication?A A promotion announcementB A layoff noticeC A price increase notificationD A delay in delivery20、 What is the purpose of a minutes of meeting?A To record the decisions made and actions agreed uponB To summarize the discussion pointsC To provide a detailed account of who attended the meetingD All of the above二、填空题（共 10 题，每题 2 分）1、 The three main parts of a business letter are the ＿_________, the body, and the closing2、 A ＿_________ is a short written message used for internal communication within an organization3、 In a business report, the ＿_________ section provides an overview of the report's purpose and key findings4、 When writing a business email, it's important to keep the message ＿_________ and to the point5、 The ＿_________ is the person or group to whom a business letter or email is addressed6、 A ＿_________ is a formal written offer to supply goods or services at a stated price and under specified conditions7、 In business writing, using ＿_________ language helps to ensure clarity and understanding8、 The ＿_________ of a business email should be specific and convey the main idea of the message9、 A ＿_________ is a detailed written plan for a project or activity10、 In a complaint letter, it's important to include specific ＿_________ to support your complaint三、简答题（共 5 题，每题 8 分）1、 Explain the difference between formal and informal business writing2、 Describe the steps involved in writing a business proposal3、 What are the key elements of a good business email?4、 How can you ensure the clarity and accuracy of your business writing?5、 Discuss the importance of proofreading in business writing and list some common proofreading errors四、写作题（共 2 题，每题 20 分）1、 Write a business letter to a potential client introducing your company and its products or services2、 Write a business report on a problem your company has faced and the solutions you propose。

商务英语写作复习题

商务英语写作复习题1．建立业务关系的信函●信息来源（告知对方你是从何渠道了解到对方的）●对你的公司做简单介绍（公司的业务范围，稍稍“宣传”一下你公司的产品和服务。

●写信的目的（你想与对方做什么生意，比如，想购买对方的产品，推销你自己的产品，想与对方建立合资公司等）。

●表达与对方合作和早日收到回复的愿望。

Sample LetterMay 10, 2003Dear Sirs,We have obtai ned the name and address of your corporation from the Commercial Counselor’s Office of your Embassy in our country, through whom we learned that you are the manufacturers and exporters of bamboo products.We are very pleased to communicate you for the possibility of trading together. We have been in business as importers of general merchandise since 1965 and can particularly boast of having vast and wide experience in the business line of bamboo products. Our bankers are Guarantee Trust bank, Holland, from whom you will be able to get any information you may require concerning our business character and financial standing.We should appreciate it if you would let us know your trade terms and forward us copy of your catalogue or helpful literature and your latest price list.We look forward to the pleasure of hearing from you soon.Yours faithfully2．订购函你公司准备向某公司订购一批产品。

大工19春《商务英语写作》期末复习资料

2019年春《商务英语写作》期末考试复习题☆注意事项：本复习题满分共：400分。

一、单项选择题（本大题共20小题，每小题3分，共60分）1. A friendly football match will be held ______ the visiting Shanxi Team and Shanghai Team in Shanghai Hongkou Gymnasium.A. betweenB. inC. amongD. with2. “The Fighter on the Spe cial Front”, a new-produced feature film, will be ________ in the college auditorium at seven tonight.A. showedB. showingC. showD. shown3. There are some tickets ________ for the concert given by a group of popular singers. The concert fans should be quick.A. leaveB. leftC. leavingD. leaved4. It’s ________ to interrupt the others while they are talking.A. roughB. rudeC. politeD. troublesome5. The bridge was named _________ the hero who gave his life for the cause of the people.A. afterB. forC. because ofD. before6. Centralized management is exercised by a small number of people, the Board of Directors, which is headed by the Chairman (or, in the USA, the President) and decides the overall policy of the ________.A. societyB. familyC. firmD. world7. Investment is freely transferable, which means one owner can sell his ownership interests to an ________ without a change in the nature of the business.A. investorB. personC. ownerD. outsider8. The more popular sequence of dating today is ________.A. date-month-yearB. year-date-monthC. month-year-dateD. date-year-month9. The computer system ________suddenly while he was searching for information on the Internet.A. broke downB. broke outC. broke upD. broke in10. I would like to draw your attention ________ our new detergent powders.A. forwardB. towardsC. forD. on11. We would welcome any further ________ you have, and look forward to hearing from you.A. advicesB. answersC. enquiriesD. suggests12. Any exporter who wants to sell his products in a foreign country or countries must first ________ a lot of market research.A. instructB. destructC. conductD. induct13. The _______ price in our market is $8 per case.A. prevalenceB. prevailingC. prevailedD. prevail14. I would like to know if it is possible to make ________ online.A. shippingB. boughtC. priceD. purchases15. We are now writing to you to ________ long-term trade relations.A. publishB. establishC. protectD. lavish16. We are sure you will find a ________ sale for our products in Canada as our other retailers through Europe and the USA.A. toughB. roughC. badD. ready17. Two days are not enough for me to get ready for the conference. I need ________day.A. otherB. the otherC. the thirdD. a third18. We would be ________ if you could send us full details about your products.A. wonderfulB. hopefulC. regretfulD. grateful19. If your prices are competitive and your goods ________ to our standard, we shall order on a regular basis.A. upB. belowC. aboutD. in20. We find it impossible to ask our end users to ________ the delayed delivery.A. receiveB. acceptC. refuseD. allow二、填空题（本大题共25小题，每小题2分，共50分）阅读下列短文，从方框中选择5个词并用其适当的形式填入空白处。

大工19秋《商务英语写作》在线作业2答卷

A.simplicity
B.plainness
C.persuasion
D.originality
答案:B
二、判断题(共10道试题,共50分)
11."Time is money" is a personification in terms of rhetoric device.
答案:错误
12.(Congratulations to) your recent promotion to the vice presidency for international marketing at Dong’an Peanuts Company.
答案:正确
19."Obey your thirst" may be an advertisement for a drink.
答案:正确
20.Formal invitation is usually divided to two types: invitation card and invitation email.
A.province
B.municipality
C.autonomous region
D.Special Administration Region
答案:C
4.Advertisement is a type of writing for ______.
A.persuasion
B.negotiation
A.经理
B.教授
C.助理
D.主任
答案:A
7.A business greeting letters should not ______.
A.have a clear topic

商务英语写作期末复习

《商务英语写作》考试大纲一、期末考试要求“商务英语写作”是英语专业专科商务方向的限选课程。

本课程的教学目的是培养学生掌握商务英语写作的基础知识，商务英语书信的基本格式和写作技能，了解主要的商务英语写作类型，提高商务英语书面表达能力，为毕业后成为适应社会需要的应用型涉外商务工作者打下良好的基础。

通过学习有关商务活动的实用语言材料和实际操练，学生应能独立撰写一般的英语商务函件（包括电子邮件）和简单的业务报告，意思表达清楚，用词比较准确，无重大语法错误。

通过学习，学生应进一步提高基本的听、读、说、写、译的能力。

下面就各个部分的试题做一简要说明。

第一部分填空题一、请把下面所给词语放进原文中适当的位置，让他们在信件中执行相应的语言功能这部分为选词填空。

给出一段文章，文章中有10 个空格，要求从所给的10个词语中选择合适的词语填入文章。

每个空格3分，本题共30分。

第二部分配对题二、阅读下列两组句子。

从Part B 中选择适当的句子与Part A 中的句子配对。

本题要求把Part A 部分的5个句子和Part B 部分的5个句子进行配对。

每小题3分，共15分。

第三部分判断题本部分5小题，每小题3分，共15分。

重点复习第1章到第16章课后练习中类似的题型，具体可参照教材第五章催款信P157（判断催款信），第十一章证明信P250（判断证明信的语气是肯定的还是否定的），第十二章社交信P268（判断应使用哪一种社交信），第十四业务报告P315（判断业务报告）等。

第四部分翻译题本部分为商务信函英译中，要求翻译一篇信函，本题共20分。

第五部分写作题本部分为根据要求，写一封商务信函，本题共20分。

《商务英语写作》参考资料我们在学习书信范例时应该从哪些方面入手呢？范例的学习也非常重要。

大家学习书信范例可以从以下几个方面入手：1、书信的写作格式2、书信中常用的表达方式(包括用词、常用套语与语法)3、措辞与结构4、方法策略的应用5、注意与中文译文相对照在学完本学期教学内容后，应该做到： 1、熟悉常用商务英语文体。

商务英语写作期末试卷

商务英语写作期末试卷商务英语写作期末试卷（A卷）姓名成绩I. Multiple Choice (10%)Directions: For each question there are four choices marked a), b), c) and d). Y ou should choose the best One answer and write the answer on the Answer Sheet.1. Good organization is important to you as a communicator because ita. Saves you timeb. Saves you workc. Helps you delegated. Does all of the above2. If you were to write a letter to a manufacturer complaining about a defective product and asking for a refund, your general purpose would bea. to informb. to persuadec. to collaborated. to entertain3. If your business message will be along one, youa. can increase your number of major points up to a maximum of ten.b. should have one major point for each 10 minutes of a speech or each 5 pages of a reportc. can have more than one main idea, each with several major pointsd. should stick to having no more than five major points.4. Which of the following is Not a good way to personalize your e-mail message?a. Select simple closings.b. Use a signature filec. Add a greetingd. Leave out all formal punctuation.5. When writing a persuasive message, you should_______a. Leave supporting facts until the very end of the messageb. Use the opening to catch the reader’s attentionc. Assume that your audience will be receptive to what you have to sayd. Do all of the above6. When it comes to sentence length, the best approach for business message is toa. Keep all sentences as short as possibleb. Make most of your sentences long, since you will have complex information to impart.c. Vary the length of your sentences.d. Aim for an average sentence length of 35 words.7. When proofreading, you look for errors in ______a. Spelling and punctuationb. Grammar and usagec. Typography and formatd. All of the above8. Which of the following is Not a main method for collecting primary information?a. Conducting surveysb. Making formal observationsc. Conducting interviewsd. Searching electronic databases9. Which of the following is Not one of the major decisions you need to make before drafting yourbusiness report or proposal?a. Decide on format and lengthb. Decide on the number and type of visualsc. Choose the direct or the indirect approachd. Choose the most appropriate structure.10. The ______approach is by far the most popular and convenient for business reports.a. directb. indirectc. spatiald. democraticII Revise the instructions below so that a novice operator may safely remove power from the equipment. (25%)Although removing power from the equipment is primarily a maintenance responsibility, the operator can ensure that the system is inoperative by taking several steps. Firstly the reader motor is turned off from the console, and then the magnetic tape is unloaded by pressing the REWIND UNLOAD button whereupon the tape reverses to a point where the tape can be removed. The tape leader is clamped, the door closed, and the power OFF switch pressed. Finally, the following switches are pressed in turn: typewriter OFF switch, MASTER CLEAR switch and computer OFF switch, and the computer and peripherals are now shut down.III Write a letter according to the information given in the following situations, applying the writing principles we have learned. (50%)1.Your company ordered from Delta Company 50 sets of air conditioners. They include 25 setsof Model A and 25 sets of Model B. But when the goods arrived, you found that there were 15 sets of Model A and 35 sets of Model B.You are asked to write to Anderson, sales, manager of Delta, and complain about the incorrect delivery of the goods.2．A discussion of the joint venture agreement will begin in Beijing Hotel from October 17th to November 1st. You want to invite Mr. Wang to attend this discussion.Write to him and ask for the personal details of their representatives, such as the full name, age, gender and position. etc.IV. TranslationTranslate the following sentences into Chinese:1.We hope that you can take into consideration the excellent quality of these products and thegreat popularity they enjoy in your market and accept our favorable quotation as soon as possible.2.we’re pleased to let you know that M&B is successfully serving so many customers that wehave outgrown our current business location! We know that we will be able to serve you even better in the new location.3. We shall be very much obliged if you will effect shipment as soon as possible, thus enablingthem to catch the brisk demand at the start of the season.Translate the following sentences into Chinese1. 请检查钱数，离柜概不负责2. 所有顾客将享受开业打折优惠。

商务英语期末考试

商务英语期末考试商务英语期末考试为题第一篇：商务英语的学习对于现代商业环境中的求职者和职场人士来说非常重要。

掌握商务英语可以帮助我们更好地与国际伙伴交流，拓展商务合作的机会。

商务英语不仅仅是简单的语言技能，还涉及到跨文化沟通、商业礼仪以及商业知识等方面。

在学习商务英语的过程中，我们需要重点关注词汇和表达能力的提升。

商务英语涉及到许多专业术语和词汇，我们需要掌握这些词汇，并且能够准确地运用到实际场景中。

同时，在商务英语中，我们也需要掌握一些常用的商务表达方式，比如商务信函的写作、商务会议的组织等。

这些表达能力的提升可以帮助我们更好地与合作伙伴进行沟通。

除了词汇和表达能力的提升外，学习商务英语还需要注意跨文化沟通的技巧。

随着全球化的进程，与来自不同国家和地区的商业伙伴合作已经成为常态。

在与国际伙伴进行交流时，我们需要了解对方的文化差异，避免因为文化差异而产生误解和冲突。

在跨文化沟通中，尊重对方的文化和习俗是非常重要的，这有助于建立良好的合作关系。

另外，商务英语还涉及到商业礼仪的学习。

在商务环境中，遵守商业礼仪是非常重要的。

不同国家和地区对于商业礼仪有着不同的要求，我们需要了解并遵守这些规范。

比如，在商务会议上，我们需要按照一定的程序进行讨论，不可以打断他人发言；在商务餐宴上，我们需要注意用餐礼仪等。

这些商业礼仪的学习可以帮助我们在商务场合中表现得更加专业和自信。

总之，商务英语的学习对于现代商业环境中的求职者和职场人士来说是非常重要的。

通过提升词汇和表达能力，学习跨文化沟通技巧以及掌握商业礼仪，我们可以更好地与国际伙伴进行合作，拓展商务机会，提升自身竞争力。

第二篇：商务英语是一门非常实用的语言，它在商业领域中起到了至关重要的作用。

掌握商务英语对于企业和个人来说，都是至关重要的。

首先，商务英语可以帮助企业开拓国际市场。

随着全球化的发展，企业需要与许多不同国家和地区的合作伙伴进行合作。

通过掌握商务英语，企业可以更好地与国际伙伴进行沟通，了解市场需求，推广产品和服务。

大工19秋《商务英语写作》在线作业1-0001参考答案

大工19秋《商务英语写作》在线作业1-0001试卷总分:100 得分:100一、单选题(共10 道试题,共50 分)1.The main structure of business presentation does not include________.A.the short conclusionB.the bodyC.short introductionD.discussion答案:D2."Breathtaking and Fascinating Performances!". This sentence may appear in a ________.A.presentationB.posterC.memoD.business report答案:B3.Which of the following is not the features of posters?A.well-organizedB.readableC.illegibleD.concise答案:C4.Which of the following means "休会" ?A.reserveB.postponeC.appointmentD.adjournment答案:D5.Researchers have been (looking into) this problem for 15 years. The bracketed part could be replaced by ________.A.raisingB.investigatingC.establishingD.determining答案:B6.Which is not included in the heading segment of a memo?A.attachments(lists, graphs, tables)B.TO: (readers’ names and job titles)C.SUBJECT: (what the memo is about, highlighted in some way)D.FROM: (your name and job title)答案:A7.Which of the following means "休息室" ?A.pantryB.officeC.loungeD.dining room答案:C8."Memo" is the short form of ________.A.memoryB.memorizeC.memorandumD.memento答案:C9.A notice ususlly covers following elements except ________.A.timeB.signatureC.peopleD.location答案:B10.The meeting minutes should not ________.A.remain the same from the beginning to the endB.keep main pointsC.keep accurateD.be casual答案:D二、判断题(共10 道试题,共50 分)11.There are some tickets( leaving )for the concert given by a group of popular singers. The concert fans should be quick.答案:错误12.A memo is a clear, short, effective and concise document that allows you to communicate your ideas and initiatives in writing.答案:正确13.All reports should be long and formal.答案:错误14.In general, there are two types of notices: notices giving full message of information and notices giving a warning or an instruction.答案:正确15.When giving a presentation, try to make eye contact with everyone you are speaking to if possible.答案:正确16.Memo is usually used for advertisement and should be eye-catching and interesting.答案:错误17.A good report is about one clearly defined subject and is accurate and outdated.答案:错误18.You can request the participants to leave questions to the end of the presentation.答案:正确19."First of all, I’d like to than k you all for coming here today. " can be used to finish a presentation.答案:错误20.The format of minutes of a meeting is uncomplicated and usually includes four parts: the heading of the meeting, the basic situation of the meeting, the body of minutes and the ending.答案:正确以下内容如不需要请删除销售部应收账款管理制度遵照公司对业务部门的管理要求，以及本公司货款回收的实际情况，特制定本办法：一、适用范围本制度适用于销售部管理的中药材，中成药，西药等产品的销售客户。

商务英语写作

期末考试（20个备选问题，考其中10个）1.What is the real intention of doing business writing? State your reasons.To communicate information between writers and readers.Because it can communicate effectively and efficiently.2.What are the f unctions of doing business writing in international trade?1)information function:to convey information;to complete the business routine2)Interpersonal function:to promote harmonious relations between partners3.How to show your consideration in business writing? Include details and examples in your explanation.1)your-attitude way of writing:positive business letter,focus on “you”. e.g.I'm happy to inform you...改成You are lucky to... Negative business letters:avoid “you”. e.g.you need /must ...改成I'm sorry to...2)Tactful way to blame your readers. e.g.you need /must ...改成for your reputation/ for your benefits...4.In what kind of situation will you use persuasion when composing your business letter?It should only be used when really necessary; you have made a request for more than twice; you failed to get a positive response.5.In what situation will you address your reader with his/her name? And how to choose a complimentary close to agree with it?1)when you know sb well enough, you call them by their first name, and use informal complimentary close like sincerely, cordially,regards2)When you know the name and you are sure about their signature, you call them by their last name, and use semi-formal complimentary close like yours sincerely, cordially yours6.In international trade, there are two kinds of enquiries? What are they? Please make a comparison between them.General enquiry and specific enquiry1)general enquiry is sent to several sellers; Specific enquiry is sent to a specific seller2)Specific enquiry can conclude a transaction3)general enquiry is to get some general information;Specific enquiry is to get detailed information7.In what situation will a reference number be used when writing a business correspondence? To link the present letter with the previous correspondence to ensure it reaches the right person without delay.8.Through what channels can a company secure the necessary information about a prospective trade partner?1)self-introduction / enquiries from merchants2)Commercial attache of a foreign embassy3)Chambers of commerce at home and abroad4)Branches, agencies, sales, representative abroad5)Advertisements6)Market survey9.What are the main components of the letter concerning establishing business relations?1)how: how you know their name and address2)Why: why you are writing to him (your real intention)3)Introduction: business scope4)Expectation: for future relations10.Under what circumstance should we make an offer?1)on receipt of an enquiry2)No stock available3)Not receiving any enquiry11.There are two kinds of offers,what are they? Please make a comparison between them. There are two kinds of offers : Firm offer and Non-firm offer.Nature : Firm offer is irrevocable and unchangeable and time-limited. Non-firm offer is not restrained and not limited by time.Content : Firm offer has all necessary terms of a transaction during the validity period. Non-firm offer has some terms to express reservation; such as “subject to our confirmation”、“only for reference”.etc. It is without trade terms.Result : Firm offer is to conclude a transaction. Non-firm may be without any engagement.12.How do you define a sales letter? What do we mean by a selling package?Definition: At regular intervals, companies might mail letters to their specific customers or possible buyers to recommend or promote sales of their products or services.You need other pieces to support your selling messages.13.What should be emphasized when you are trying to promote sales of your products or services?Feature is what the product or service has, benefit is what the buyer can gain from the feature. Benefit is the output of feature. When you are trying to promote sales of your products or service, you should emphasize the benefits.14.As an intelligent seller, how to employ some useful strategies to deal with buyer's request for reducing the original price?1)cost: the price is going up because of the rise in cost of production.2)Market condition: the price of copper on the world market has gone up considerably in the past few months.3)Infaltion rate: the world market for this item shows an upward trend. There is energy indiction of a further rise in price in the near future.15.How to organize a repeat order when you are satisfied with the previous order?1)Opening: expressing satisfaction with the previous order, directly indicating the intention to place a repeat order.2)Description of your order including details about the items. Improvement or change of the business conditions if any.3)Expressing confident,expectation of the fulfillment of the order.16.How to write a subject heading for a memo? And include examples in your answers.1)Descriptive: summarize the general topic of the memo.e.g.staff meeting;security system training.2)Informative: help readers know the memo’s purpose.e.g.staff meeting to discuss summer vocation schedual;proposal for security system training.17.What is the unique selling point of an application letter?The application has already got experience, including previous achievements,special skills,relevant training received before.18.How to show your qualifications when writing an application letter?You should present your qualifications for the job requirement and discuss how your qualifications relate to the job requirement.19.What are the three paragraphs contained in the body of a business letter? What is the rule of writing the letter body?1)An introduction or an acknowledgment of the previous correspondence if any2)Give /inquire about information3)Express a hope or refers to further action either by the writer or readerRule: single-spaced within a paragraphDouble-spaced between two paragraphs20.When your memo requires an urge for an action, how to close your memo?Specify the actions taken by the reader, what to do, how to do it, when to finish.Consider how the reader will benefit from the actions, make it more polite.Four principles of business English writing1.Correctness(correct mechanics/language/information)2.Clarity(choose short, familiar, conversational words;avoid ambiguity, jargon,general terms or expressions)3.Consideration(look at things from the view of readers;emphasize the reader’s benefits)4. Conciseness(text must be short 、concise and doesn’t have too many unnecessary words)Memo例文Letters of Establishing Business Relations 例文Letters of Complaint 例文Dear Mrs WilliamsI have been a customer of Orchid Department Store for the last 10 years and have always been very happy with the service.However, when I visited the Ladies Department around noon on Monday 12 June, one of your assistants, Sandra Wong, was very unprofessional. When I asked or help she continued talking to her colleague. Eventually she said a bruptly, ‘You’ll have to be quick - I’m due for my break soon!’I was very surprised at this, as it is not the sort of service thatI have come to expect from staff of Orchid, and I am sure you willinvestigate this matter.I hope to hear from you soon.Yours sincerelyApplication Letter 例文Job Advertisement例文翻译例句。

商务英语期末试题及答案

商务英语期末试题及答案一、选择题（每题2分，共20分）1. What is the most common method of payment in international trade?A. CashB. Letter of CreditC. ConsignmentD. Barter答案：B2. Which of the following is not a function of a sales contract?A. To define the terms of the saleB. To serve as a legal documentC. To increase the sales volumeD. To specify the rights and obligations of the parties答案：C3. In business negotiations, what is the purpose of making a counteroffer?A. To reject the initial offerB. To show interest in the dealC. To indicate a willingness to compromiseD. To end the negotiation答案：C4. What is the meaning of "FOB" in international trade terms?A. Free On BoardB. Freight On BoardC. Full OverloadD. Forward Operating Base答案：A5. Which of the following is a benefit of using a franchise business model?A. Complete control over the businessB. Reduced risk due to established brand recognitionC. The ability to set your own pricesD. No need to follow the franchisor's business system答案：B6. What is the primary role of a business plan?A. To secure financingB. To provide a detailed roadmap for the businessC. To advertise the businessD. To serve as a legal document for the business答案：B7. In the context of business, what does ROI stand for?A. Return on InvestmentB. Risk of InvestmentC. Rate of InterestD. Revenue of Income答案：A8. What is the main difference between a sole proprietorship and a partnership?A. The number of ownersB. The type of business activitiesC. The legal structureD. The level of liability答案：A9. Which of the following is an example of a tangible asset?A. A brand nameB. A patentC. A piece of machineryD. A customer database答案：C10. What is the term used to describe the process of exchanging goods or services for other goods or services without using money?A. BarterB. TradeC. ExchangeD. Commerce答案：A二、填空题（每空1分，共10分）1. The term "B2B" stands for __________, which refers to business transactions between two businesses.答案：Business to Business2. In a business context, "SWOT" analysis stands for Strengths, Weaknesses, Opportunities, and __________.答案：Threats3. The process of evaluating a potential investment's profitability is known as __________ analysis.答案：Financial4. A __________ is a document that outlines the terms and conditions of a sale between a buyer and a seller.答案：Invoice5. The concept of "just-in-time" (JIT) inventory managementis often associated with the __________ production system.答案：Lean6. When a company's net income is divided by its total assets, the result is the __________ ratio.答案：Return on Assets (ROA)7. The __________ is the process of identifying and understanding the needs and wants of a target market.答案：Market Research8. A __________ is a type of contract where the ownership of goods is transferred to the buyer upon payment.答案：Sales Contract9. The term "due diligence" refers to the process of__________ before making a business decision.答案：Careful investigation10. In marketing, "4Ps" stands for Product, Price, Place, and __________.答案：Promotion三、简答题（每题10分，共20分）1. Explain the concept of "Net Present Value" (NPV) and its importance in investment decisions.答案：Net Present Value (NPV) is the difference between the present value of cash inflows and the present value of cash outflows over a period of time. It is used to analyze the profitability of an investment or project. NPV is important because it provides a method to compare the value of different investments, taking into account the time value of money. A positive NPV indicates that the investment is expected to generate more cash than the cost, making it a potentially profitable opportunity.2. Describe the role of a "Board of Directors" in a company.答案：A Board of Directors is a group of。

商务英语期末考试试卷

《商务英语》期末考试试卷(B)PART ONEQuestions 1-7. Read these sentences and the instructions that follow, which method does each sentence describe? For each sentence mark one letter (A, B, C or D) on your answer Sheet. (Example: You can dictate a message almost anywhere at your convenience.Answer: B)1. You speak, while your secretary types down your words.2. You have to speak slowly and very clearly.3. One of these methods can be used when you are in a hurry.4. While dictating, you use some tapes.5. One of the disadvantages of this method is that you are totally strange to the transcriber.6. The dictation is done with your speaking, a machine's recording, and your secretary's transcribing.7. The machine records your words and then provides the transcription.A. Dictation to your own secretary-"live" dictation, taken by a person who becomes familiar with your dictating characteristics.B. Dictation to a machine, with your secretary transcribing.Inexpensive cassette recorders provide great flexibility in dictation.You can dictate in the office, at home, in an automobile, in an airplane, and in any out-of-the-office situation. Your dictation tapes can be transcribed by being played back on modern transcribing equipment.C. Dictation to a machine, with a word-processing center providing the transcription in this case, the transcriber will probably not be familiar with your dictation manners and peculiarities.D. Other dictation methods, such as by telephone calls or by direct secretarial transcription at the typewriter. These methods are not routine but are used typically in "rush" situations. They require a slow voice speed and clear pronunciation.PART TWOQuestions 8- 11Read this text about South Korea's economic development, and choose the correct title for each paragraph for the box below. For each paragraph (l-4) mark one letter (A-G) on your Answer Sheet. Do not mark any letter twice.The Koreans see the Seoul Olympics as a chance to show their rapid progress. The Tokyo Olympic Games in 1964 served the same purpose for a developing Japan. Within 13 years, according to a detailed development plan, Korea is determined to be among the world's ten largest trading nations, up from the 13th now.1. Much of the economy's development in recent years comes from what Korean leaders call the three blessings-lower oil prices, lower world wide interest rates, and a currency that is weak against the Japanese yen. The Korean won is closely related with many other currencies, though the finance ministry will not say which ones. Obviously the U. S. dollar is the most important. When its value drops against the Japanese yen, the Korean won went down too. Since September 1985 the won has decreased about 40% against the yen, giving Koreaa huge advantage over Japan in the U.S. market.2. The Koreans made good use of this advantage, pouring 40% of their exports into America. When the U.S. responded with tough protectionism talk, they pretended to be surprised and angry. The Koreans still see themselves as relatively poor dependents of the U.S. and take American protectionism as betrayal by a big brother. They are right. The Korean economy is only 6% of Japan's. Tall buildings in Seoul resemble those in Tokyo, but the Korean capital is full of narrow streets and poor houses like a village. In the countryside some 20% of home lack running water. Moreover, Korea has a heavy defense burden as well as that big foreign debt.3. And Korea has suffered set tacks before In the 1970s the government supported heavy industry, creating some big but useless enterprises. The Treasury Ministry is still quietly supporting some ill shipping and overseas companies. Meanwhile the government does not know how to set up wining industries.4. The Koreans are also quick to point out that their 7.1 billion trade surplus with the U.S. is just 4% of the total American trade deficit. Japan account for 35%. In the U. S. the Koreans are competing with Japanese, not American Products. They complain that U. S. protectionism punishes them for Americans' lazy work habits and drug abuse. They say the union rules have ruined U. S. competitiveness. Questions 8-118. Paragraph 1 . . . . . . .9. Paragraph 2 . . . . . . .10. Paragraph 3 . . . . . . .11. Paragraph 4 . . . . . . .A. Economy's developmentB. Lessons from the pastC. Korean products in U. S. marketD. Exports into AmericaE. Favorable economic backgroundF. Trade surplusG. Disadvantageous factorsPART THREEQuestions 12-16. Your friend works as secretary in a British company in China. He has written a letter in answer to a Canadian Customer's complaint. In each line there is one wrong word, write the correct word in the space on your Answer Sheet.Example:Mr. Davidson works hardly every day and he is a model worker . . . hard. . .Dear Mrs. David,I received your letter dated December the 21st complaining12. about the qualify of our TL135 camera! checked with our13. manager and I am now answer your questions: You can mail14. the flawed camera to us and paying the postage by yourself. Then15. upon receiving your package, we'll immediate send you a new one.16. And the postage is on us. I look forward to hear from you.Thank your for your letter.PART FOUR: TranslationTranslate the following paragraphs into Chinese.17. Card-holders of Holiday Sunshine Hotel automatically become registered members of its Reservation Network. They are able to enjoy the services offered by its member hotels. We encourage card-holders to use the card as often as possible, and they will be awarded with prizes when their marks reach a certain amount. Before checking into a hotel, please always reserve your room first. When you check out, you will only have to pay the member price.18. The new Holiday Inn has everything you need for a weekend of family fun or business travel. Conveniently located, the Holiday Inn is within walking distance to the hot springs and the downtown shopping area. Each room has a refrigerator, coffee maker, and hair dryer. Guests will enjoy the Holiday Inn's swimming pool, as well as a free Western or Chinese breakfast every morning.Part Five: WritingWrite a composition on the topic “Table Manners in China”, your writing should be no less than 120 words.Table Manners in China_________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ ________________________。

大工19秋《商务英语》在线作业2-0001参考答案

商业银行的发展与宏微观因素都密切相关。从宏观层次来看，作为金融的核心企业，民生银行中间业务的发展与国家经济的发展、整体经济的大环境、政策的变动都密不可分；在微观层次上来看，银行总的资产规模、资产质量、利息收入等都和民生银行中间业务收入密切的联系。结合前文的分析，民生银行要充分把握我国经济的发展，结合自身具体特点，充分利用银行本身的业务优势，及时调整业务的方向和重点，提高中间业务的竞争能力。本章从不同角度对民生银行中间业务的发展提出建议，旨在为民生银行的发展提供指导。
答案:错误
15.A business card typically includes the giver's name, company affiliation and contact information
答案:正确
16.Business letter writing should adhere to the principle of courteousness.
答案:C
8.Advertising is done in a lot of different ways except______.
A.print advertising
B.overt advertising
C.outdoor advertising
D.broadcast advertising
答案:B
答案:正确
17.The subject heading should be clear in an e-mail.
答案:正确
18.Short, simple sentences are better than long complex ones in writing business letters.

商务英语写作复习材料习题

商务英语写作复习资料Ⅰ. Choose the Best Answer.1. We ______ be glad if you could send us samples and quotations.A. shallB. willC. shouldD. could2. If you find our price ______, please send us an email for our final confirmation.A. acceptanceB. acceptedC. acceptingD. acceptable3. By joint efforts we can _____ both friendship and business.A. increaseB. promoteC. expandD. extend4. The sugar was dispatched two weeks ago and __________ you by now.A. should have reachedB. should reachC. have reachedD. reach5. We wish to establish direct business relations __________ you.A. forB. withC. fromD. to6. Please send us your ___________catalogue together with samples you can let ushave.A. illustrateB. illustratedC. illustratingD. illustration7. We shall appreciate it if you will see to it that amendment is cabled _________delay.A. inB. out ofC. withinD. without8. We are unable to _______ with your request in your letter of Jan. 31, 2002.A. composeB. confirmC. conformD. comply9. We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to10. _________, we are interested in building business trade relations throughout theworld.A. As your requestB. For your confirmationC. You informedD. For your information11. _______ you can reduce your quotations, we shall have to buy elsewhere.A. BeforeB. AfterC. Seeing thatD. Unless12. We are not in a position to supply you, as the goods are _______.A. without stockB. outside in stockC. out of stockD. no stock13. The goods under Contract NO. 3617 left here _______.A. in a good conditionB. in good conditionsC. in good conditionD. in the good condition14. We are ______ your letter of January 8 and will duly act on your instruction.A. upon receipt ofB. in receipt ofC. receiveD. to receive15.Our best quality products will find a ready ______ in your area.A. marketB. orderC. customerD. consignment16. Could you make us a firm offer _____________ shoes?A. ofB. forC. offD. at17. We _____ you for the special offer you send us.A. thankB. appreciateC. be gratefulD. thankful18. We are looking forward to _____ your L/C for Order No 123.A. receiveB. receivingC. be receivedD. be receiving19.As it involves only a small _____，we hope you will have no difficulty on promotion.A. qualityB. figureC. quantityD. number20. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform with21. We will forward all the necessary information of the item mentioned above ____ receipt of your specific inquiry.A. atB. ofC. uponD. for22.We offer these goods subject ___________their being unsold on receipt of your order.A. inB. withC. onD. to23 Will you please send us your catalogue together ______ a detailed offer?A withB toC ofD for24 We are well acquainted ________ the market conditions in Southeast Asia.A. ofB. withC. forD. in25. When submitting our quotation, we suggested that the relevant L/C ___________as early as possible.A. be establishedB. establishesC. is establishedD. would be established26. As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled27. We shall appreciate ___________ us CIF Melbourne.A you quote B. you to quoteC. you quotingD. to you quoting28. We have been happy to ___________ your credit based on your promise to pay according to our terms.A. expandB. prolongC. extendD. lengthen29. The stipulations in the relevant L/C should strictly __________ the terms set force in our Sales Confirmation.A. in conformity withB. in accordance withC. conform toD. conform withⅡ.In Each Blank Space Write out the Word with the First Letter Given. 1. Please make out your Sales Contract in t______.2.Since we s__________ in the export of cotton and rayon goods, we wish to express our desire to trade with you in this line.3. Our urgent need of the goods requires prompt s______, for any delay in it would cause us inconvenience.4.If you do not have any of the listed in stock, please do not send s__________ intheir place.5. Owing to heavy c_________, many orders haven’t been made, we can only accept orders for October shipment.6.If the first order proves satisfactory, we will place with you many r_______orders.7.We look f_______ to your further orders.8.Thanks to your c_________, we succeeded in putting the deal through.9.We think that the quality of other products does not m_________ up to that ofours.10.I’m ready to place an o______ with you，but only one condition is that the goodsare confined to us.11.We are in the market for bed-sheets and would like you to q ______ us on theCFR Paris basis including sizes, colors and patterns.12.Will you please send us s_____ of the best printing papers you can offer of thefollowing kinds答案1.triplicate2. specialize3. shipment4. substitutes5. commitments6. repeat7.forward8.cooperation9.measure 10. order11.quote 12. samplesⅢ. Translate the Following Sentences into Chinese.1.We very much hope that you will be able to attend our wedding ceremony andlook forward to meeting you on 22 November.2. Customers will be provided with the best service owing to our long experience in the catering business.3. On behalf of every staff in the company, I would like to sincerely congratulate you on your recent appointment to General Manager of the Nottingham Bureau.4. We have great interest in importing your Ivory camera displayed at Guangzhou Trade Fair.5. Under the circumstances, all we can do concerning your request is to suggest you change to one of our European tours.6. Although the ABC Company has reserved the clubhouse for Saturday, we can instead offer you our conference room, which seats 60.7.The recommendation is based on the research I’ve done in the past three y ears,and I believe it will work well.8.We are interested in importing motorcycles and would be grateful if you wouldsend us a copy of your latest catalogue, your price list, and export term.9. As our market is now somewhat slow and prices are generally low, you can very fortunate in making purchase at this time.10. For your information, the market is strong with an upward tendency. We recommend your immediate acceptance.答案：1.我们非常希望你能参加我们的结婚典礼，希望能在11月22日那天见到你。

商务英语期末考试题及答案

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大学商务英语写作考试复习题

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