【外贸分享】外贸展会上如何与老外英语沟通？

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外贸展会接待商务会谈英语口语

外贸展会接待商务会谈英语口语第一篇：外贸展会接待商务会谈英语口语展会常用口语整理初次见面问好1.Good morning/afternoon/evening Sir/Madam.2.How do you do? /How are you? /Nice to meet you.3.It‟s a great honor to meet you./I have been looking forward to meeting you.5.We really wish you‟ll have a pleasant stay here.6.I hope you‟ll have a pleasant stay here.Is this your first visit to China? 7.Do you have much trouble with jet lag?展会上问好1.Welcome to our Booth Sir/Madam.2.May I help you?3.MayI give you some introduction on our company and products?4.Seems you are interested in this product,may I give you some introduction?机场接客1.Excuse me,are you Mr.Wilson from the International Trading Corporation?2.How do I address you?3.May name is Erik.I‟m from TS VALVE.I‟m here to meet you.4.We have a car over there to take you to your hotel.Did you have a nice trip?5.William asked me to come here and pick you up.6.Do you need to get back your baggage?7.Is there anything you would like to do before we go to the hotel?相互介绍1.Let me introduce myself.My name is A, a salesman in the Marketing Department.2.Hello, I am A, a salesman of TS VALVE.It is a pleasure to meet you.4.Let me introduce you to William, general manager of our company.6.If I‟m not mistaken, you must be Miss Chen from France.7.Do you remember me? Erik fromMarketing Department of TS VALVE.8.Is there anyone who has not been introduced yet? 9.It is my pleasure to talk with you.10.Here is my business card./ May I give you my business card? 11.May I have your business card? / Could you give me your business card? 12.I am sorry.I can‟t recall your name./ Could you tell me how to pronounce your name again? 13.I‟ am sorry.I have forgotten how to pronounce your name.小聊1.Is this your first time to China?2.Do you often travel to China on business?3.What kind of Chinese food do you like?4.What is the most interesting thing you have seen in China?5.What is surprising to your about China?6.The weather is really nice.7.What do you like to do in your spare time?8.What line of business are you in?9.What do you think about…? /What is your opinion?/What is your point of view? 10.No wonder you‟re so experienced.11.It was nice to talking with you./ I enjoyed talking with you.12.Good.That‟s just what we want to hear.确认话意1.Could you say that again, please?2.Could you repeat that, please?3.Could you write that down?4.Could you speak a little more slowly, please?5.You mean…is that right?7.Excuse me for interrupting you.社交招待1.Would you like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2.Alright, let me make some.I‟ll be right back.3.A cup of coffee would be great.Thanks.4.There are many places where we can eat.How about Cantonese food?5.I would like to invite you for lunch today.6.Oh, I can‟t let you pay.It is my treat, you are my guest.7.May I propose that we break for coffee now?8.Excuse me.I‟ll be right back9.Excuse me a moment.告别1.Wish you a very pleasant journey home.Have a good journey!2.Thank you very much for everything you have done for us during your stay in China.3.It is a pity you are leaving so soon.4.I‟m looking forward to seeing you again.5.I‟ll see you to the airport tomorrow morning.6.Don‟t forget to look me up if you are ever in Shanghai.Have a nice journey!约会1.May I make an appointment? I‟d like to arrange a meeting to discuss our new order.2.Let‟s fix the time and the place of our meeting.3.Can we make it a little later?4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free?6.I‟m afraid I have to cancel my appointment.7.It looks as if I won‟t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the same time?9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We'll leave some evenings free, that is, if it is all right with you.市场销售客户询问1.Could I have some information about your scope of business?2.Would you tell me the main items you export?3.MayI have a look at your catalog?4.We really need more specific information about your technology.5.Marketing on the Internet is becoming popular.6.We are just taking up this line.I‟m afraid we can‟t do much right now.回答询问7.This is a copy of catalog.It will give a good idea of the products we handle.8.Won‟t you have a look at the catalog andsee what interest you? 9.That is just under our line of business.10.What about having a look at sample first?11.We have a video which shows the construction and operation of our latest products.12.The product will find a ready market there.13.Our product is really competitive in the world market.14.Our products have been sold in a number of areas abroad.They are very popular with the users there.15.We are sure our products will go down well in your market, too.16.It‟s our principle in business “to honor the contract and keep our promise”.17.Convenience-store chains are doing well.18.We can have anther tale if anything interests you.19.We are always improving our design and patterns to confirm to the world market 20.Could you provide some technical data? We‟d like to know more about your products.21.This product has many advantages compared to other competing products.22.There are certainly being problems in the sale work at the first stage.But suppose you order a small quantity for a trail.23.I wish you a success in your business transaction.24.You will surely find something interesting.25.Here you are.Which item do you think might find a ready market at your end? 26.Our product is the best seller.27.This is our newly developed product.Would you like to see it?28.This is our latest model.It had a great success at the last exhibition in Paris.29.I‟m sure there is some room for negotiation.30.Here are the most favorite products on display.Most of them are local and national prize products.31.The best feature of this product is that it is very light in weight.32.We have a wide selection of colors and designs.33.Have a look at this new product.It operates at touch of a button.It is very flexible.34.This product is patented35.The functioning of this software has been greatly improved.36.This design has got a real China flavor.37.The objective of my presentation is for you to see the product‟s function.38.The product has just come out, so we don‟t know the outcome yet.39.It has only been on the market for a few months, bust it is already very popular.品质1.We have a very strict quality controlling system which promises that goods we produced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality.That is our best selling point.7.As long as the quality is good.It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem.Quality is something we never neglect.11.You are right.It is good in material, fashionable in design, and superb in workmanship.12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements.I‟m sure the prices we submitted are competitive.Sample Text价格客人询价1.Will you please let us have an idea of your price?2.Are the prices on the list firm offers?3.How about the price/ How much is this? 我们报价4.This is our price list.5.We don‟t give any commission in general.6.What do you think of the payment terms?7.Here are our FOB prices.All the prices in the lists are subject to our final confirmation.8.In general, our prices are given on a FOB basis.9.We offer you our best prices, at which we have done a lot business with other customers.10.Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11.This is the price list, but it serves as a guide line only.Is there anything you are particularly interested in? 客人还价12.Is it possible that you lower the price a bit?13.Do you think you can possibly cut down your prices by 10%? 14.Can you bring your price down a bit? Say $20 per dozen.15.It‟s too high;we have another offer for a similar one at much lower price.16.But don‟t you think it‟s a little high? 17.Your price is too high for us to accept.18.It would be very difficult for us to push any sales it at this price.19.If you can go a little lower, I‟d be able to give you an order on the spot.20.It is too much.Can you discount it? 拒绝还价21.Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22.Our price is competitive as compared with that in the international market.23.T o tell you the truth, we have already quoted our lowest price.24.I can assure you that our price if the most favorable.A trial will convince you of my words.25.The price has been cut to the limit.26.I‟m sorry.It is our rock-bottom price.27.My offer was based on reasonable profit, not on wild speculations.28.While we appreciate your cooperation, we regret to say that we can‟t reduce our price any further.接受还价29.Can we each make some concession?30.In order to conclude business, we are prepared to cut down our price by 5%.31.If your order is big enough, we may reconsider our price.32.Buyer wish to buy cheap and sellers wish to sell dear.Everyone has an eye to his own benefit.33.The price of his commodity has recently been adjusted due to advance in cost.34.Considering our good relationship and future business, we give a 3% discount.订单客人询问最小单数量35.What‟s minimum quantity of an order of your goods? 询问订货数量36.How many do you intend to order?37.Would you give me an idea how much you wish to order from us? 38.When can we expect your confirmation of the order?39.As our backlogs are increasing, please hasten the order.40.Thank you for your inquiry.Would you tell us what quantity you require so that we can work out the offer?41.We regret that the goods you inquire about are not available.客人回答订单数量42.The size of our order depends greatly on the prices.43.Well, if your order is large enough, we are ready to reduce our price by 2 percent.44.If you reduce your price by 5, we are going to order 1000sets.45.Considering the long-standing business relationship between us, we accept it.46.This is a trial order;please send us 100 sets only so that we may test the market.If successful, we will give you large orders in the future.47.We have decided to place an order for your electronic weighing scale.48.I‟d like to order 600 sets.49.We can‟t execute orders at your limits.感谢下单50.Generally speaking, we can supply form stock.51.I want to tell you how much I appreciate your order.52.Thank you for yourorder of 100 dozen of the shirts.We assure you of a punctual execution of your order.53.Thank you very much for your order.交货客人询问交货期54.What about our request for the early delivery of the goods? 55.What is the earliest time when you can make delivery?56.How long does it usually take you to make delivery? 57.When will you deliver the products to us? 58.When will the goods reach our port? 59.What about the method of delivery?60.Will it possible for you to ship the goods before early October? 答复交货期61.I think we can meet your requirement.62.I …m sorry.We can‟t advance the time of delivery.63.I‟m very sorry for the delay in delivery and the inconvenience it must have caused you..64.We can assure you that the shipment will be made not later than the fist half of May.65.We will get the goods dispatched within the stipulated time.66.The earliest delivery we can make is at the end of September.客人要求提早交货67.You may know that time of delivery is a matter of great important.68.You know that time of delivery if very important to us.I hope you can give our request your special consideration.69.Let‟s discuss the delivery date first.You offered to deliver the goods within six months after the contract signing.70.The interval is too long.Could we expect an earlier shipment within three months? 稳住客人71.We shall effect shipment as soon as the goods are ready72.We will speed up the production in order to ship your order in time.73.If you desire earlier delivery, we can only make a partial shipment.74.But you‟d better ship the goods entirely.75.We‟ll try our best.The earliest delivery we can make isin May, but I can assure you that we‟ll do our best to advance the shipment.76.I‟m afraid not.As you know, our manufacturers are full and we have a lot of order to fill.77.I‟ll find out with our home office.We‟ll do our best to advance the time of delivery.78.Thank you very much for your cooperation.79.I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.参观工厂1.You‟ll understand our products better if you visit the factory.2.I wonder if you could arrange a visit to the factory.3.Let ‟s me know when you are free.We will arrange the tour for you.4.I would be pleased to accompany you to the workshops.5.We will drive you to our plant, which is about thirty minutes from here.6.Can I have a brochure of your factory?7.Here is the product shop;shall we start with the assembly line?8.All products have to go through five checks during the manufacturing process.9.The production method has been improved by introducing advanced technologies.10.It is a pleasure to show our factory to our friends, what is your general impression? 11.It is nice to meet you.Welcome to our factory.12.Shall we rest a while and have a cup of tea before going around?13.I would like to look over the manufacturing process.How many workshops are there in the factory?14.Some accessories are made by our associates specializing in these fields.15.It is very kind of you to say so.My associate and I would be interested in visiting your factory.16.We believe that the quality is the soul of an enterprise.17.Would it be possible for me to have a closer look at your samples?展会其它用语杂记Let me introduce you to Mr.Li, general manager of our company.It‟s an honor to meet.Nice to meet you.I‟ve heard a lot about you.How do I pronounce your name?How do I address you?It‟s going to be the pride of our company.What line of business are you in?Keep in touch.Don‟t mention it.Excuse me for interrupting you.I‟m sorry to disturb you.Excuse me a moment.Excuse me.I‟ll be right back.What about the price?What do you think of the payment terms?How do you feel like the quality of our products?What about having a look at sample first?What about placing a trial order?The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs.By the way, which items are you interested in? You can rest assured.We are always improving our design and patterns to confirm to the world market.This new product is to the taste of European market.I think it will also find a good market in your market.Fine quality as well as low price will help push the sales of your products.While we appreciate your cooperation, we regret to say that we can‟t reduce our price any further.Reliability is our strong point.We are satisfied with the quality of your samples, so the business depends entirely on your price.To a certain extent，our price depends on how large your order is.This product is now in great demand and we have on hand many enquiries from other countries.Thank you for your inquiry.Would you tell us what quantity you require so that we can work out the offer?Here are our FOB price.All the prices in the lists are subject to our final confirmation.In general, our prices are given on a FOBbasis.Our prices compare most favorably with quotations you can get from other manufacturers.You‟ll see that from our price sheet.The prices are subject to our confirmation, naturally.We offer you our best prices, at which we have done a lot business with other customers.我们Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP.This is the price list, but it serves as a guide line only.Is there anything you are particularly interested in.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.I wonder if you have found that our specifications meet your requirements.I‟m sure the prices we submitted are competitive.We regret that the goods you inquire about are not available.My offer was based on reasonable profit, not on wild speculations.Moreover, we‟ve kept the price close to the costs of production.Could you tell me which kind of payment terms you‟ll choose? Would you accept delivery spread over a period of time?展会谈判交流英语句型A: I'm sorry to say that the price you quote is too high.It would be very difficult for us to push any sales if we buy it at this price.B: well, if you take quality into consideration, you won't think our price is too high.A: Let's meet each other half way.-很遗憾你们报的价格太高，如果按这种价格买进，我方实在难以推销。

展会常用英语对话

展会常用英语对话在参加展会活动时，英语是一种非常重要的交流语言，以下是一些常用的展会英语对话，希望能帮助您更加顺畅地与国际客户交流。

1. Greeting（问候）- Good morning/afternoon/evening, welcome to our booth.早上/下午/晚上好，欢迎来到我们的展位。

- May I help you with something?需要我帮你什么忙吗？- How do you do? My name is David, what’s yours?你好，我叫大卫，你叫什么名字？2. Introduction（介绍）- Let me introduce myself, I am the sales manager of our company.让我自我介绍一下，我是我们公司的销售经理。

- This is our new product, would you like me to introduce it to you?这是我们的新产品，您需要我向您介绍一下吗？- This is our best-selling product, it has won the favor of many customers.这是我们最畅销的产品，很受许多客户的欢迎。

3. Inquiry（询问）- Could you tell me more about your products/services?你能给我讲讲你们的产品/服务吗？- What’s th e price range of your products/services?你们的产品/服务价格范围是怎样的？- Do you have any special offer or discount for bulk orders?你们有对大量订单的特别优惠或折扣吗？4. Negotiation（商谈）- We are interested in your product, but the price seems a bit high. Can you give us a discount?我们对你们的产品很感兴趣，但价格有点高，你们能给我们打个折吗？- We have received a lower offer from another supplier, can you match or beat their price?我们收到了另一家供应商的更低报价，你们能匹配或超越他们的价格吗？- If we place a bulk order, can you offer us a better price?如果我们下大量订单，你们能给我们更好的价格吗？5. Closing（结束）- Thank you very much for your time and interest, we hope to do business with you in the near future.非常感谢你的时间和兴趣，我们希望在不久的将来与你们合作。

十招与老外一对一英语交流

十招与老外一对一英语交流与老外交流英语的时候，英语口语要十分出色，可是很多人英语学得很好，口语却很蹩脚，因此在这样的前提下，如何能更好的与老外交流。

第1招妥善安排会面的约定-i'd like to make an appointment with mr. lee. dating当你计划到海外出差，顺道拜访客户时，必须先以书信通知对方。

出国以前再以telex 或电话向对方确认访问的日期和目的。

如果是临时决定的拜访，也要通过对方的秘书安排，告诉她："i'dlike to make an appointment withmr.lee."(我想和李先生约见一次。

)让对方对你的造访有所准备，才会有心情和你洽谈。

第2招向沟通对手表示善意与欢迎I will arrange everything. something nothing anything如果沟通是由你发起，提供对手一切的方便，能使沟通一开始便在友善和谐的气氛下进行。

尤其是当你的沟通对手是远道而来的，你热心地告知他："iwill arrange everything."(我会安排一切。

)不但表现出你的诚意，也能使他在不必顾虑食宿等琐事的情况下，专心与你进行沟通。

第3招沟通进行中应避免干扰no interruptions during the meeting! no disturbance,please如果沟通的地点是在你的公司，那么请叮咛你的部属，勿在沟通过程中做不必要的干扰。

因为过份的干扰会影响沟通的意愿和热忱。

第4招遵守礼仪behave yourself!沟通时，仍然要遵守一般奉行的礼仪和保持良好的仪态，这样可以增加人们对你的好感，提高你的沟通效率。

此外，坐姿不良，在对手讲话时左顾右盼，都足以使人对体产生不良的印象，而减低与你洽谈的兴致。

第5招适时承认自己的过失its my fault. mistake error如果你明显地犯了错，并且对别人造成或大或小的伤害，一句充满歉意的"im sorry. its myfault."(对不起，是我的错。

外贸展会英语情景对话

外贸展会英语情景对话标题：外贸展会英语情景对话正文:场景一：展会门口Person A: Hi there! Do you have any prior appointments? Person B: No, I don"t.Person A: Okay, please check in at the registration desk. You"ll need to provide them with your name, company, and contact information.Person B: Sure, I"ve got all of that.Person A: Excellent. We"ll see you on the exhibit floor later today. Have a great day!场景二：展馆内部Person A: Hi there! Do you have any exhibits that you"d like to showcase?Person B: Yes, we have a variety of products on display. Person A: That"s great. Would you like me to take a picture of your display and send it to you?Person B: That would be fantastic. Thank you!Person A: No problem. Have a great show!场景三：商务洽谈室Person A: Hi there! Do you have any current orders thatyou"d like to place with us?Person B: Yes, we have some current orders that we"re working on.Person A: That"s great. We can definitely help you with that. How about we set up a meeting to discuss your needs and see what we can do for you?Person B: That would be fantastic. Thank you!Person A: No problem. Let"s schedule a time that works for you and we"ll get things rolling. Have a great day!拓展:外贸展会是指国际贸易展览会，是国际贸易中促进商品交易和文化交流的重要方式之一。

关于外贸展会英语对话情景

关于外贸展会英语对话情景外贸英语是一种跨文化的语际交流,它要求译者具备熟练的语言知识、外贸业务知识并熟悉多种文化。

店铺精心收集了关于外贸展会英语对话，供大家欣赏学习!关于外贸展会英语对话1A：I love your little Lulu dolls.How much for a batch of 6,000?我喜欢你们的小露露娃娃。

一批6000个要多少钱?B：For a batch of 6,000 we would charge two dollars a doll .your total cost would be $12,000.一批6000个,我们算两美元一个.总共12000美元.A：That’s a little steep for our company.Do you offer any discounts ?对我们公司,这个价太贵了.能有折扣吗?B：Well,we’d like to work with you .If you orde red a larger quantity we could drop the price a little .Can you increase your order to 15,000?我们愿意和你合作.如果你能大批量订购,我们就能把价格降低一些.你能把数量加到15000吗?A：Hmmm.It wouldn’t be easy ,but if the discount makes it worthwhile ,we can consider it.How much of a discount would that give us?嗯.不太容易,但如果折扣很划算,我们可以考虑.你能给我们打多少折扣?B：For order of 12,000 or more we charge only $1.5 a doll. your total cost would be $18,000.订购12000个以上,我们只算1.5美元一个.总共18000美元A：So, for an additional 6,000 dollars,we get twice as many dolls ?That still mig ht be a little hard.Couldn’t you discount it further?We’ve been pricing other suppliers,and this discountmight就是说要再加6000美元,我们可以拿到两倍数量的娃娃?这还是有些困难.难道就不能再打些折吗?我们向其他商家问过价钱,你们的折扣对我们而言不太有竞争力.B：We do value your business.I think I can offer a further discount –say 5%?我们重视你的生意.可以再打些折,5%怎么样?A：I think we can handle that .Let me confirm with my boss and touch base with you again tomorrow.我觉得这个价格我们也许可以接受.让我先和我老板确认一下,明天我们再联系.关于外贸展会英语对话2A: This is Manager Liang's office, what can I do for you?B: This is Wang Xiao from AB company speaking. Our CEO Mr. Green has an appointment with Mr. Liang tomorrow morning. But there is a minor change in tomorrow's schedule. Mr. Green has an abrupt urgent case tomorrow and he has to go abroad today. He wanted me to convey his apology to Mr. Wang.A: OK. I'll tell him.B: And Mr. Green will make another appointment when Mr. Wang comes back.A: OK. Thanks for calling.B: Bye!A: Bye!关于外贸展会英语对话3A: After probation , you'll find that our silk products feel more comfortable than others'.B: How about this product selling from last month on?A: It's selling like hot cakes , and we have lots of regulars now. Would you like to place a trial order?B: Amm. Well, can I have a try of the sample free of charge?A: Yes, we have the free samples for customers. And you can have a try.B: Thank you. We'll order once we try the sample.A: Please wait a moment and fill out the order form. And we'll send you our sample.B: OK.。

外贸业务员经典英文说话技巧

外贸业务员经典英文说话技巧一、提前准备在与国外客户进行沟通前，务必提前准备好相关资料和对话策略。

这包括了解客户的背景和需求，了解产品的优势和竞争对手的信息，以便针对性地进行对话和推销。

二、简洁明了英文口语要求简洁明了，避免使用过多的修饰词和冗长的句子，以免给对方造成听力困扰。

使用简单明了的句子和短语，清晰地表达自己的意思，避免歧义和误解。

三、使用正确的语法和词汇正确使用语法和词汇是保证沟通有效性的前提。

务必熟悉常用的商务英语词汇和专业术语，并正确运用它们。

避免语法错误和词汇错误，以免给对方留下不专业的印象。

四、倾听和回应倾听是有效沟通的重要环节，务必注意倾听对方的问题和需求，并做出适当回答。

根据对方的反馈和意见，及时调整自己的说话方式和策略，以满足客户的需求。

五、注意口音和发音六、表达自信和专业性在与国外客户进行沟通时，外贸业务员应展示出自信和专业性。

要有清晰的目标和计划，自信地表达自己的观点和意见，并确保自己具备足够的专业知识和背景，以提供准确和可靠的信息。

七、善用口语表达技巧善用口语表达技巧可以提高沟通的效果。

例如，使用恰当的修饰词和感叹词来增强语气，使用灵活的动词和名词短语来表达具体的意思，使用引用和比喻来形象地说明问题，以及使用适量的幽默和笑话来活跃气氛。

八、避免常见错误在与国外客户进行沟通时，要特别注意避免常见的错误。

例如，避免使用中式英语，避免歧义和模棱两可的表达，避免过于直白或过于礼貌的说话方式，以及避免与对方观点相悖的言辞和行为。

九、注重礼貌和尊重在与国外客户进行沟通时，务必注重礼貌和尊重。

要注意使用礼貌用语和称谓，尊重对方的观点和意见，并适当地给予赞赏和表扬。

这样可以增加对方的好感度，建立良好的合作关系。

十、不断学习和提高口语技巧的提高需要不断学习和实践。

外贸业务员应积极参加相关培训和沟通训练，提高自己的语言能力和沟通技巧。

同时，要保持对行业动态和市场变化的关注，及时调整自己的说话方式和策略。

外贸英语跟老外沟通绝招(成功做外贸34招)

第18招做适当的让步—The best compromise we can maks is...沟通双方的互相让步，最常见的例子就是讨价还价。

买方希望卖方减价一百五十元，而卖方只想减价五十元，双方一阵讨价还价之后，最后减了一百元。

不论你的对手是如何的咄咄逼人，你总得做一个最后的让步：“The best compromise we can make is … ”（我们所能做的最好的折衷办法是…）或是“ This is the lowest possible price．”（这是最低的可能价格了。

）然后坚定不移，否则如果让步得太过，你可就要有所损失了。

第19招不要仓促地做决定—Please let me think it over.在商场上讲求信用，一旦允诺人家的事情，要再反悔，会令人产生不良印象。

因此，在下决定之前，务必要经过深思熟虑。

如果你正在和客户商谈一件无法遂下决定的事时，不妨请他给你一点时间“Please let me think it over．”（请让我考虑一下。

）或“ Would it be all right to give you an answer tomorrow？”（明天再答复您行吗？）切记，仓促地下决定往往招致严重的后果！第20招说“不”的技巧--No, but …在商务沟通上，该拒绝时，就应该斩钉截铁地说“No．”拐弯抹角地用“That＇s difficult"（那很困难。

）或“Yes, but..."（好是好，可是…）来搪塞，会令对方觉得你答应得不够干脆，而不是在委婉地拒绝。

如果你说“No，but…”对方便清楚地知道你是拒绝了，但似乎还可以谈谈。

这个时候，你因为已先用“No”牵制对方，而站在沟通的有利位置上了。

第21招不要催促对手下决定--Stop asking "Have you decided?"当你的沟通对方需要时间来考虑一下方案时，千万不要一直催促他“Hare you decided?”（你决定了没有？)那样，你不但干扰了他的思考，也可能激怒他。

外贸需要掌握的与老外沟通的十个绝招

第1招：妥善安排会面的约定——i’d like to make an appointment TANK007 with mr. lee.当你计划到海外出差，顺道拜访客户时，必须先以书信通知对方。

出国前再以telex或电话向对方确认访问的日期和目的。

如果是临时决定的拜访，也要通过对方的秘书安排，告诉她：“i’d like to make an appointment with mr. lee.“（我想和李先生约见一次。

）让对方对你的造访有所准备，才会有心情和你洽谈。

第2招：向沟通对手表示善意与欢迎——i will arrange everything.如果沟通是由你发起，对手一切的方便，能使沟通一始便在友善和谐的气氛下进行。

尤其是当你的沟通对手是远道而来的，你热心地告知他：“i will arrange everything.”（我会安排一切），不但表现出你的诚意，也能使他在不必顾虑食宿等琐事的情况下，专心与你进行沟通。

第3招：沟通进行中应避免干扰——no interruptions during themeeting!如果沟通的地点是在你公司，那么请叮咛你的部属，勿在沟通过程中不必要的干扰。

因为过份的干扰会影响沟通的意愿和热忱。

第4招：遵守礼仪——behe yourself!沟通时，仍然要遵守一般的礼仪和保持良好的仪态，这样可以增加人们对你的好感，提高你的沟通效率。

此外，坐姿不良，在对手讲话时左顾右盼，都足以使人对你产生不良的印象，而减低与你洽谈的兴致。

第5招：适时承认自己的过失——it’s my fault.如果你明显地犯了错，并且对别人造成或大或小的伤害，一句充满歉意的“i’m sorry. it’s my fault.“（对不起，是我的错。

）通常能够获得对方的原谅。

就算他实在很懊恼，至少也能稍微缓和一下情绪。

无谓的辩解，只能火上加油，扩大事端。

第6招：抱怨不是无理取闹——i he a complaint to make.以激愤的语气向人抱怨某事，很可能令人心生反感，而使结果适得其反。

外贸工作人员常用的英语口语对话

外贸工作人员常用的英语口语对话作为经常与老外打交道的外贸人士，应该会应付各种场合的情景对话。

当然，很多人会自认为口语好，能应付，但是，一些话语的细节是否使用得周到，就需细细揣摩了。

1. 如何招揽顾客一般程序：招呼—问候—寻找相关话题—理出商谈头绪。

所以，打招呼很重要，无论顾客有没有表现购买意愿，您都应该上前问候一句：“What can I do for you？”或“May I help you？”，也可说：“Can I be of any assistance？”，如果是熟客，可简单说声：“Good afternoon, madam. Something for you？”2. 如何打开话题如果顾客不置可否或表现出不耐烦的样子，决不可轻言放弃，可以先说：“Everybody is welcome here, madam. Whether she buys or not.（这里欢迎任何人光临，买不买都没关系）”，然后婉转地问：“Are you looking for something？”。

3. 如何拉近距离首先表达自己身份，甚至可以交换名片，然后说些常用客套话，为后来的推销铺路。

一句：“Would you mind my recommending？”十分有用。

4. 如何游说购买初次见面就开门见山、滔滔不绝的做法已经落伍。

当你要说服顾客时，最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。

5. 如何展示商品可以说：“Please take a look at this.”或“That one, madam？（那个好吗？）”配合产品加以说明时，则用“As you can see, ~（正如您所见，~）”6. 如何拖延时间争取时间以便长期抗战要有技巧，再心急也要说“Please take your time”（慢慢看/参观）或“Go right ahead, please.”（随便参观）。

展会上与外国人交流的技巧

展会上与外国人交流的技巧展会是一个与国内外客户交流的机会，与外国人交流需要一些特定的技巧。

以下是与外国人交流的一些技巧：1.语言技巧：与外国人交流时，语言是最重要的工具。

首先，要确保自己的语言水平足够高，能够用流利、准确的英语或其他外语与对方进行交流。

其次，要注意自己的发音，避免使用难以理解的口音或发音错误。

另外，用简单、明晰的语言表达自己的意思，避免使用过于复杂的词汇或语法结构。

2.文化意识：与外国人交流时，要具备一定的文化意识。

不同国家和地区有不同的文化背景和价值观，了解对方的文化背景可以避免一些文化冲突和误解。

对对方的习俗、礼仪和商务习惯进行了解，并尊重对方的文化差异，可以建立更加良好的合作关系。

3.尊重对方：与外国人交流时，要尊重对方的身份和观点。

不要过分自大或傲慢，要平等对待对方，并给予对方足够的尊重。

避免争吵和争论，尊重对方的意见和决策，并给予积极的反馈和支持。

4.非语言交流：除了语言交流外，还可以通过非语言交流来与外国人进行沟通。

例如，通过面部表情、手势、姿势和身体语言传达自己的意图和情感。

此外，在交流中还可以使用图片、演示文稿、图表等工具来辅助交流，这些工具可以帮助外国人更好地理解和接受你的观点。

5.适应对方的节奏和方式：与外国人交流时，要适应对方的节奏和方式。

不同国家和地区的人有不同的交流方式和时间观念。

适应对方的节奏，不要急于表达自己的观点，而是先倾听对方的意见。

同时，也要了解对方的时间观念，避免因为时间差异导致交流延误或误解。

6.积极沟通：在与外国人交流时，要积极主动地参与交流。

不要害羞或退缩，要勇于发表自己的观点和意见。

同时，要善于提问和倾听，确保自己对对方的意见和需求有清晰的理解。

可以使用开放式问题来引导对方进行更加深入的交流，并及时给予积极回应和反馈。

总之，与外国人交流需要一定的语言技巧、文化意识和非语言交流能力。

通过尊重对方、适应对方的方式和节奏，并进行积极沟通，可以建立更加有效的合作关系，为展会的成功交流创造良好的条件。

外贸业务员会见外国客户对话范例

外贸业务员会见外国客户对话范例外贸人接见客户是常见的事，因此，会面的交谈就格外重要，因为客户来到你的工厂，你等于你成功了80%，这张很有可能拿下。

今天Lucky的办公室出现了一个生面孔――Kevin Hughes，此人代表美国一家运动产品公司，专程来中国寻找加工合作方。

接洽的加工产品是运动型"磁质石膏护垫"，受伤的运动员使用这种产品上场比赛，即可保护受伤部位，且不妨碍活动。

现在，我们就来看看两人的会面情况：L： We found your proposal quite interesting, Mr. Hughes. We'd like to weigh the pros and cons (衡量得失) with you.K： Mr. Lucky, we've looked all over Asia for a manufacturer; your company is one of the most suitable.L：If we can settle a number of basic questions, I'm confident in saying that we are the most suitable for your needs.K： I hope so. And what might be the basic questions you have?L： First, do you intend to take a position in (投资于……) our company?K：No, we don't, Mr. Lucky. This is just OEM (Original Equipment Manufacturing，贴牌生产)。

L： I see. Then, the most important thing is the size of your orders. We'll have to invest a great deal of money in the new production process.K： If you can guarantee continuing quality, we can sign a commitment for 75,000 pieces a year, for five years.L： At US $1000 a piece, we'll make an average return of just 4%. That's too great a financial burden for us.K： I'll check the number later, but what do you propose?L：Here's how you can demonstrate commitment to thisdeal. Make it ten years, increase the unit price, and provide technology transfer (技术转让)。

教你如何与老外沟通

教你如何与老外沟通第1招妥善安排会面的约定—I’d like to make an appointment with Mr. Lee.当你计划到海外出差，顺道拜访客户时，必须先以书信通知对方。

出国以前再以Telex或电话向对方确认访问的日期和目的。

如果是临时决定的拜访，也要通过对方的秘书安排，告诉她：“I’d like to make an appointment with Mr.Lee.“(我想和李先生约见一次。

)让对方对你的造访有所准备，才会有心情和你洽谈。

第2招向沟通对手表示善意与欢迎--I will arrange everything.如果沟通是由你发起，提供对手一切的方便，能使沟通一开始便在友善和谐的气氛下进行。

尤其是当你的沟通对手是远道而来的，你热心地告知他：“I will arrange everything.“ (我会安排一切。

)不但表现出你的诚意，也能使他在不必顾虑食宿等琐事的情况下，专心与你进行沟通。

第3招沟通进行中应避免干扰—No interruptions during the meeting!如果沟通的地点是在你的公司，那么请叮咛你的部属，勿在沟通过程中做不必要的干扰。

因为过份的干扰会影响沟通的意愿和热忱。

第4招遵守礼仪--Behave yourself!沟通时，仍然要遵守一般奉行的礼仪和保持良好的仪态，这样可以增加人们对你的好感，提高你的沟通效率。

此外，坐姿不良，在对手讲话时左顾右盼，都足以使人对体产生不良的印象，而减低与你洽谈的兴致。

第5招适时承认自己的过失--It’s my fault.如果你明显地犯了错，并且对别人造成或大或小的伤害，一句充满歉意的“I’m sorry. It’s my fault.“(对不起，是我的错。

)通常能够获得对方的原谅。

就算他实在很懊恼，至少也能稍微缓和一下情绪。

做无谓的辩解，只能火上加油，扩大事端。

第6招抱怨不是无理取闹—I have a complaint to make.以激愤的语气向人抱怨某事，很可能令人心生反感，而使结果适得其反。

全英外贸业务沟通的商务话术

全英外贸业务沟通的商务话术在全球化日益加深的今天，外贸业务的沟通变得尤为重要。

随着英语成为国际商务交流的通用语言，掌握一些全英外贸的商务话术能够帮助我们更好地与国外客户进行沟通，促进商务合作。

下面将介绍一些常用的全英外贸业务沟通的商务话术。

1. 寒暄及自我介绍在开始与客户沟通时，寒暄及自我介绍是必不可少的一部分。

可以使用以下常用表达：- Good morning/afternoon/evening! （早上好/下午好/晚上好！）- How are you today? （今天你好吗？）- My name is [your name] from [your company name]. I am the [position]. （我是来自[your company name] 的[your name]。

我是[position]。

）2. 询问对方的需求在外贸业务中，了解客户的需求是非常重要的。

可以使用以下表达向对方询问：- What products are you interested in? （您对哪些产品感兴趣？）- Could you please tell me about your requirements? （您能告诉我您的需求吗？）- Are you looking for any specific features? （您是否正在寻找某些特定功能？）3. 提供产品信息了解客户需求后，可以提供与其需求相关的产品信息。

以下是几个常用表达：- We have a wide range of products that could meet your requirements. （我们有各类产品，可以满足您的需求。

）- Our products are of high quality and competitively priced. （我们的产品质量高，价格具有竞争力。

）- We can customize the products to meet your specific requirements. （我们可以按照您的特定需求来定制产品。

外贸接待国外客户对话

外贸接待国外客户对话外贸活动常常需要接待远道而来的国外客户，快来看看小编分享的外贸接待国外客户对话吧。

接待国外客户A: There's a car waiting for you just outside the door. Right this way . please.A:车就在门外等您，请这边走。

B: OK!B:好的!A: Let me put your cases into the trunk.and please get in the back.A：我来把您的行李放在行李箱里吧，请上后座。

B: Thanks!B：谢谢!A: How was your flight?A：旅行愉快么?B : lt's comfortable . but now l'm a little tired.B：很舒服，但是我现在有点累A: We'II reach the Beijing hotel in another ten minutes. When we arrived there .you can go up and have a rest. The hotel has very good service.and it's considered as one of the best hotels hereA：我们会在十分钟内到达北京饭店。

我们到达以后，您可以上楼休息一下n这个宾馆的服务很好，被认为北京最好的宾馆之一，B: Thank you! I lived there when I came to Beijing last time. lt's comfortable and beautiful.B：谢谢!上次来北京时，我就住在那里。

很舒服也很漂亮。

A: lf it's convenient for you.Mr. Wu would like to invite you to the banquet in honor of you in the evening.A：如果您方便的话，吴先生想请您出席今天晚上为您举行的晚宴。

与外商交流内容及英语口语

在展会上与外商交流的技巧我们的老外贸都知道了，在展览会上我们能碰到各种各样的买家。

在第一次见面的时候，你假如发挥的好一点，能增加你获得定单的概率。

毕竟很多业务员一年也没有几次参加展览会的机会，一定要达到收获最大化。

根据自己的经验和荷兰公司提供的信息，总结出了以下几点。

希望对大家有用。

1，欧洲人，美国人是非常喜欢那种interactive（互动）的人的，你不需要太拘谨，不需要什么都yes．在两个人对话的时候，适当的时候要称呼对方。

假如你在对话中经常称呼对方，对方也会称呼你，这样可以让客户很容易对你有印象，这样对后续跟踪客户好处多多。

非英语的名字，象北欧人的名字，我们根本不知道怎么发音，很多法国人的名字不是按英语发音的，要注意，你不会读可以直接问客户，这是不失礼的。

2，母语是英语的人说话可能会很快，没有停顿的。

你可以让别人稍微慢一点，这是不失礼的。

千万不要没有听懂就接客户的话。

否则客户会觉得和你沟通很困难。

很容易就走掉了3，客户坐下来以后，你可以问客户你可以给我多少时间。

How many time are you available? 这样可以体现你对客户行程的尊重，也可以让你自己根据时间来掌握沟通的内容4，老外只要做下来以后，要让老外多说，在你完全明白的情况下，再介绍你自己。

和欧洲美国人谈的时候，你可以让客户简单的说一下此行的目的。

希望找一些什么样的供应商。

有的客户不会直接回答你，有的客户会告诉你。

5，假如你有幸碰到头衔是Director，Vice President等职务的买家，要多说一些战略性的东西。

这些人来展会不是为了1个柜2个柜来的。

他们很多是来找战略性伙伴的（Strategic Partners）。

所以你要有放长线钓大鱼的功力。

假如你自己工厂实力可以的话，要主动的邀请这些人访问你的工厂。

6，这些职位的人很多学历很高，有些人有MBA background．所以，有点喜欢听比较酸的话。

这些人开口闭口就是：value，global supply chain，private label，costs，partnership，bottom line等等。

如何用英语在展会上与老外商谈？

如何用英语在展会上与老外商谈？如何用英语在展会上与老外商谈？Let me introduce you to Mr. Li, the general manager of our company.让我介绍你认识，这是我们的总经理，李先生，。

It’s an honor to meet you.很荣幸认识你。

Nice to meet you . I’ve heard a lot about you.很高兴认识你，久仰大名。

How do I pronounce your name?你的名字怎么读？How do I address you?如何称呼您？It’s going to be the pride of our company.这将是本公司的荣幸。

What line of business are you in?你做那一行？Keep in touch.保持联系。

Thank you for coming. 谢谢你的光临。

Don’t mention it. 别客气Excuse me for interrupting you.请原谅我打扰你。

I’m sorry to disturb you.对不起打扰你一下。

Excuse me a moment.对不起，失陪一下。

Excuse me. I’ll be right back.对不起，我马上回来What about the price?对价格有何看法？What do you think of the payment terms?对支付条件有何看法？How do you feel like the quality of our products?你觉得我们产品的质量怎么样？What about having a look at sample first?先看一看产品吧？What about placing a trial order?何不先试订货？The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs. By the way, which items are you interested in?我们的产品质量与其他生产商一样的好，而我们的价格却不象他们的那样高。

外贸实用英语口语：如何在展会上和外籍客户谈生意

英语口语如何提高，语言环境很重要英语口语训练营免费体验：/web/recent_curriculum外贸实用英语口语：如何在展会上和外籍客户谈生意安格英语导读：对于外贸从业人员而言，展会往往和我们今年的绩效挂钩。

在展会上，我们会遇到来自不同国家个性不同的商家，这时候如果你能说一口流利的英语口语会大大增加你获得订单的几率。

今天，我们就来学习一下如何在展会上和外籍客户谈生意！外贸的展会上，英语交流是每一位外贸工作者必备的技能。

首先，来测试一下你的英语水平如何吧：/web/speakingtest。

下面，我们就来说说和外籍客户谈生意需要注意的一些地方吧！1.你不需要太拘谨，学会适当拒绝。

欧洲人，尤其是美国人是比较随意的，他们一般精力充沛、外向、热情、自信、果断，在贸易谈判中，你要适当的叫出别人的名字。

如果你不会读可以直接问客户，这并不是失礼的表现。

而且互相称呼后客户会对你留下印象，对你以后跟踪客户有很大的帮助。

2.提出自己的要求。

许多没经验的外贸工作者对客户的态度就像对上帝的态度，只会点头。

而母语是英语国家的人有时候语速过快，新人听不懂也不好意思开口让客户说慢一些，这样只会让客户觉得和你沟通很困难起到反作用，倒不如直接让别人稍微慢一些。

3.时间观念展会可不止你一家展商，当客户坐下来的时候你可以首先说How many time are you available?（你可以给我多少时间），这样可以体现出你对客户的尊重，也让你可以对沟通的时间长度有个大致的了解。

4.别急着介绍自己外贸工作者总是急于让客户记住自己，但是安格英语老师的建议是你应该学会放长线钓大鱼。

和外籍客户谈生意的时候，把话语权教给对方，让客户简单说一下他们需要怎样的供应商，而不是你一个人滔滔不绝却无法契合客户的需求。

5.不要总是说Our quality is very good展会上每个人时间都有限，如果你是为了和每个客户说一句Our quality is very good，那你基本上就接不到什么单子了。

教你如何与老外沟通

教你如何与老外沟通第1招妥善安排会面的约定—I’d like to make an appointment with Mr. Lee.当你计划到海外出差，顺道拜访客户时，必须先以书信通知对方。

出国以前再以Telex或电话向对方确认访问的日期和目的。

如果是临时决定的拜访，也要通过对方的秘书安排，告诉她：“I’d like to make an appointment with Mr.Lee.“(我想和李先生约见一次。

)让对方对你的造访有所准备，才会有心情和你洽谈。

第2招向沟通对手表示善意与欢迎--I will arrange everything.如果沟通是由你发起，提供对手一切的方便，能使沟通一开始便在友善和谐的气氛下进行。

尤其是当你的沟通对手是远道而来的，你热心地告知他：“I will arrange everything.“ (我会安排一切。

)不但表现出你的诚意，也能使他在不必顾虑食宿等琐事的情况下，专心与你进行沟通。

第3招沟通进行中应避免干扰—No interruptions during the meeting!如果沟通的地点是在你的公司，那么请叮咛你的部属，勿在沟通过程中做不必要的干扰。

因为过份的干扰会影响沟通的意愿和热忱。

第4招遵守礼仪--Behave yourself!沟通时，仍然要遵守一般奉行的礼仪和保持良好的仪态，这样可以增加人们对你的好感，提高你的沟通效率。

此外，坐姿不良，在对手讲话时左顾右盼，都足以使人对体产生不良的印象，而减低与你洽谈的兴致。

)通常能够获得对方的原谅。

就算他实在很懊恼，至少也能稍微缓和一下情绪。

做无谓的辩解，只能火上加油，扩大事端。

第6招抱怨不是无理取闹—I have a complaint to make.以激愤的语气向人抱怨某事，很可能令人心生反感，而使结果适得其反。

【展会技巧】外贸展会上如何与老外英语沟通？

【展会技巧】外贸展会上如何与老外英语沟通？广交会马上就要开始了，相信大家都在磨拳擦掌的准备中，此次参加展会相信大家能够碰到各种各样的买家。

在第一次见面的时候，如果你能发挥的好一点，就能增加你获得定单的概率。

所以，今天和大家分享下展会上与老外英语沟通的技巧。

希望对大家有用。

1. 欧洲人，美国人是非常喜欢那种interactive 的人的，你不需要太拘谨，不需要什么都yes。

2. 在两个人对话的时候，适当的时候要称呼对方。

假如你在对话中经常称呼对方，对方也会称呼你，这样可以让客户很容易对你有印象，这样对后续跟踪客户好处多多。

荷兰和德国人的姓有很多是2个单词的，一定不能只读最后一个单词。

i.e. Caroline van Bommel, 这个女的你可以称呼为：Ms. van Bommel。

气氛足够好的情况下，你可以直接称呼对方的单名。

3. 母语是英语的人说话可能会很快，没有停顿的。

你可以让别人稍微慢一点，这是不失礼的。

千万不要没有听懂就接客户的话。

否则客户会觉得和你沟通很困难。

很容易就走掉了4. 客户坐下来以后，你可以问客户你可以给我多少时间。

How many time are you available? 这样可以体现你对客户行程的尊重，也可以让你自己根据时间来掌握沟通的内容。

5. 老外只要坐下来以后，要让老外多说，在你完全明白的情况下，再介绍你自己。

和欧洲美国人谈的时候，你可以让客户简单的说一下此行的目的。

希望找一些什么样的供应商。

有的客户不会直接回答你，有的客户会告诉你。

6. 假如你有幸碰到头衔是Director，Vice President 等职务的买家，要多说一些战略性的东西。

这些人来展会不是为了1个柜2个柜来的。

他们很多是来找战略性伙伴的(Strategic Partners)。

外贸销售和老外的开场白

外贸销售和老外的开场白
Good morning\/afternoon Mr XXX,
This is XXX from XXX Company,(这句话一定要说得非常清晰,不然对方会迷茫~),and we've been contacting by email.
然后你可以停顿一下，等对方说点nice的话，你就用相对应的话来回答，如果他说，hey it's you!how are you doing?你就说
I'm doing fine,what about you
之类的。

如果他不说话，你就说How is everything going?或者It's nice to talk with you on the phone!然后就可以进入主题了，呵呵。

总之一开始先说两句无关紧要的问候语，给对方一个缓冲的过程。

一方面它也会觉得你比较有礼貌，呵呵。

1.客人来到公司的时候，我们带他到会议室或者展厅里面就座的时候，不妨询问下：Can I bring you something to drink?（您想喝点什么
或者简单点：coffee or tea?（咖啡还是茶
一般来说，很多客人在中国的时间安排的比较紧，早餐都吃的比较仓促，有的餐厅早上没有咖啡供应，对于他们来说是很难受的。

（程度不亚于我们早上起来没有刷牙就去上班的感觉）如果在正式谈生意之前可以给他们来上杯咖啡的话，不但有助提神，而且他们会觉得很心情都会变的很好。

当然，不是很多外国人喜欢速溶咖啡，就像我们也不是很多人喜欢茶包泡的茶。

如果是水的话，瓶装的矿泉水是最好的。