《商务英语》强化习题[1]

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商务英语练习题1(介词)

C. in C. of
D. into D. at
25. To avoid possible dispute should describe the goods clearly.
quality
7
26. Last year, this market was almost at its bottom,_____ which our trade is now only recovering.
A. in
B. on
C. between
D. at
24. We trust you will look the matter without delay upon receiving the substantiating data concerning the damage.
A. on A. on
B. upon B. in
A. on
B. against
C. upon
D. according
ANSWER
11
46. instructions from the importer, we have opened an irrevocable letter of credit for US$ 5600 in your favor, valid until January 1, 1998.
rail.
A. by
B. in
C. for
D. on
the winter
12. Direct steamers to your port are few season.
A. but
B. yet
C. with
D. during
13. It is possible to extend this Letter of Credit, which expire January 28.

商务英语练习题（附参考答案）

以下答案仅供参考,不一定正确,I Translate the following terms into Chinese or English.II Listening.III Reading Comprehension.Look at the advertisement below. It shows a list of workshops offered by a training company. For questions 1-6, decide which workshop (A-H) each person should attend.WORKSHOPSA classifying consumersB communications with customersC factors in setting pricing levelsD how to encourage repeat businessE making a cashflow forecastF measuring consumer response to marketingG producing financial statements of past performanceH researching potential markets1. Julia wants to know how to calculate the amount she can charge customers for her marketing consultancy services.(C)2. Roger's company wants to give him responsibility for his firm's annual profit-and-loss account and balance sheet.(G)3. Paolo needs to be able to assess the effect on sales following his company's recent product promotions.(F)4. Zhon Mei's company wants her to learn to divide the market into groups, which it can target with different brands.(A)5. Valerrija needs a course on working out how much money her firm can expect to have available each month. (E)Look at the contents page below. It shows the titles of eight different sections of a business directory. For questions 1-5, decide which section of the directory (A-H) each person should look at.Do not use any letter more than once.ContentsA Computer Printers-service and repairsB Computer Systems and Software-salesC Computer Training ServicesD Corporate Entertainment ProvidersE Courier ServicesF Employment and Recruitment AgenciesG Exhibition and Trade Fair Organizers-national and internationalH Office Furniture1.Sally’s MD wants to reorganize the office because of a new computer system, so Sally is researching computer desks for him.(H)2.Frank wants to involve recruits to his website company in a day of social activities in order to encourage team-building.(F)3.Alexandra runs a successful international translation agency and she thinks her computers need upgrading because her database is now so large.(B)4.David has received some brochures from the printers and he needs to get them delivered to an exhibition centre quickly.(E)5.Sue is setting up a company magazine and wants all the new staff involved to become skilled at desktop publishing.(C)Read the article below about a successful business partnership. For each question, choose the correct answer.PARTNERS IN SUCCESSPhil Brook and Sean Williams are friends who set up a company in 1997 providing finance to companies making IT purchases. Their firm, Syscap, now turns over $ 120m a year.'I'm an extrovert, so selling fits my character,' explains Phil Brook. ' I started selling photocopiers, and it didn't take me long to achieve the agreed sales target. Then, in 1994, I realised the IT industry was about to explode, and I decided to try and sell IT. I met a guy who was setting up as a computer re-seller, and I worked for him for three years, expanding his company to a turnover of $3-$4m. We were among only a few people selling computer systems on lease, so we were attractive to reps offering finance. There was this guy from CTL Bank called Sean Williams who rang us dozens of times, trying to sell me IT finance. I was already getting finance from somebody else, but he kept to calling. That impressed me - I thought, if he's any good, maybe I'll recruit him.'Sean Williams adds, ' When we finally met, we went out to lunch and became firm friends. I thought Phil was fun, and we had similar interests. The next day, we did a deal together, and I provided him with all the finance he needed. Then he realised, and I soon agreed, that there was a big opportunity to do independently what I was already doing for the bank. So he left his job and established Syscap. It took me a while to decide to join him, because I was among the top salespeople nationally at my bank, and my future was planned. But I knew when I did that is was商务英语练习题the right decision. I knew we had the same ideas about work. When you work hard, you get there, whether you're good or not. It's like golf. The more you practise, the luckier you get. With us, the more times we picked up the phone, the more deals we made. The business soon took off enormously. I've always had big ambitions, but I didn't expect it to become as big as this.'Phil thinks that the next few years look promising. ' The competition in this trade is weak,' he says, ' so I believe we can turn this into a $1bn company. People in our industry find it amazing that Sean and I still get on so well after all this time. But I'm glad we do . It's our partnership that makes the job fun.'6. Phil stopped selling photocopiers because heA was unable to meet the sales targets.B recognized an opportunity in another field.C became aware of their limited market potential.7. Why did Phil agree to meet Sean?A He liked the way Sean did not give up trying.B He thought they would have a lot of common interests.C He needed someone to provide IT finance for his clients.8. Why did Sean not join Phil immediately at Syscap?A He had doubts about the profitability of the venture.B He was unsure about giving up an established career.C He was afraid that working together would damage their friendship.9. In what way does Sean believe that business is like golf?A You cannot achieve your goals without taking risks.B To do well, you need a combination of ability and ambition.C If you do something enough times, you'll eventually be successful.10. Sean says he is surprised thatA he and Phil are still good friends.B their company has been so successful.C more people do not set up their own businesses.11. What makes Phil confident about their company's future growth?A the strength of the friendship they haveB being in a commercial field which is rapidly expandingC having few serious challengers for their position in the marketplaceRead the minutes below from a Health and Safety committee meeting. Choose the correct word to fill each gap from A,B,C.Minutesnumbers of party members and cadres in the course of two, should beLightingStaff are complaining about the poor lighting in the main office. The secretary of the committee recently obtained quotes (12)......... new lighting, (13)......... we passed to the management board. The committee is (14) .......... waiting for (15)........... decision. We are hoping the board will let us (16).......... within the next few weeks.New Drinks MachineOf the three types of machine we looked at, Maxcup appeared to be the best option. The committee now has to find a new (17)..........., as our current machine causes problems near the fire exit (18).......... several people use the machine at the same time. It was decided to put (19)...... taking the decision, and we expect to have enough information (20)......... the end of the month.Conference AttendanceJohn (21)..... to be away at the conference from 1st to 8th of next month. Rebecca has agreed to assist us in his (22).......... John has a useful list of contacts in (23)............ to help her research new safety equipment.Next committee meeting: 16th March.12. A. from B. for C.of13. A.what B.when C.which14. A.still B.yet C.already15. A.your B.our C.their16. A.known B.knowing C.know17. A.location B.size C.design18. A.whether B.unless C.if19. A.through B.off C.up20. A.by B.until C.on21. A.believes B.thinks C.expects22. A.leave B.absence C.departure23. A.time B.order C.caseRead the memos below. Complete the conference booking form. Write a word or phrase or a number on lines 24-28 .HARRIS & GALWAY LTDMEMOTo:Tony MossFrom:Olivia GrangerDate:10 MaySubject:Conference bookingPlease let me have details of the conference you're organising, as I need to book a venue asap. Last year, the event was held in the Red Room at the Grand Hotel. Are you planning to use the same hotel again? If not, you could try the Regal Hotel. The food is excellent, and rooms are available between 3 and 9 August. Are you invoicing the Marketing Department for this?numbers of party members and cadres in the course of two, should be商务英语练习题HARRIS & GALWAY LTDMEMOTo:Olivia Granger, MarketingFrom:Dan Ottoman, SalesDate:11 MaySubject:Conference bookingTony is not in the office this week and he has asked me to tell you that the dates have changed from 3-5 August to 7-9 August. He's not planning to use the Grand — the hot meals and the service there were terrible. He is going to use your suggestion — he's heard it's a good hotel. He'd like to book a buffet lunch. Our department is paying for the event this year.HARRIS & GALWAY LTDCONFERENCE BOOKING FORMConference organiser (full name):(24)....TONY MOSS........................Venue requested:(25).REGAL HOTEL..........................Date(s) required:(26).7-9 AUGUST...........................Catering requirements:(27)BUFFET LUNCH...........................Department to invoice:(28)MARKETING DEPARTMENT...........................Read the advertisement and the memo below. Complete the form. Write a word or phrase or a number on lines 24-28 .THE ELECTRONIC WHITEBOARDmade by Rigley- Turner LimitedKeep a record of your whiteboard notes without any effort: push a button at the base of the board and a copy is printed out within seconds. The new portable version is lighter than a notebook computer, and fits in the boot of a car.numbers of party members and cadres in the course of two, should beIV Writing. (10'+16'=26')Sapient Communications LimitedMEMOTo:Laura WellsFrom;Sandra CookeDate:26 March 2010Subject:Electronic WhiteboardLaura, these look useful for us in Quality Control. I'd really like the portable, but we'd better ask for the cheapest one. I need it by 10th of next month for the presentation on 15th. Can you fill out a request form in my name and get it to the Purchasing department?Request form for purchase of equipmentRequested by (full name):(24).SANDRA COOKE........................... Department :(25)..QUALITY CONTROL.......................... Equipment requested :Electronic WhiteboardType:(26).DESK SIZE...........................Supplier :(27)...RIGLEY-TURNER LIMITED......................... Date required by:(28).10 TH (2010)。

2019年剑桥商务英语考试BEC高级强化试题

2019年剑桥商务英语考试BEC高级强化试题单项选择题1、Time Management： the importance of planning work time effectively 2、根据文章，回答题。

What led to a change in attitudes to brands?A the influence of consumers on each otherB the personal circumstances of consumersC more sophisticated marketingD greater choice of products3、阅读下列文章.回答Questions ：●Read the following article about the development of the knowledge economy and the questions on the opposite page .●For each question 15 – 20 , mark one letter (A, B, C or D ) on your Answer Sheet for the answer you choose. There have long been markets in tin, cocoa, silver and the like. There used to be security in thinking that somewhere there was a product, something you could touch and see. Now there are new markets in abstractions, trade inideas and knowledge. Everyone has knowledge but there used to be no way t o trade it ------except through jobs. That simple fact of economic life was the basis for white collar employment for centuries. The whole job culture grew up because there was no alternative way to sell knowledge ,other then the worker or manager providing, for a fixed price, his or her knowledge to an employer to own or control. The quantity of knowledge provided has typically been measured in time. But today we stand at the thresh-old of a new era. The information economy has matured and become smarter. According to many business commentators, we are now living in a knowledge economy . There has always been a market for knowledge , of course. The publishing industry is based on it. But today the internet is making the distribution of knowledge ever easier. The days when the publisher decidedwhat got published are over. Anyone with a Pc and a modem can talk to the world. This is reducing the friction in the knowledge economy. Everyone has knowledge of whatever industry she or he is in. say you are a computer dealer, for example. Over the years your have complied a list of the ten best lowest price places to buy wholesale computer equipment. Now you can sell your knowledge to newer, younger computer dealers who have no way to build up this knowledge without losing thousands of pounds finding it out the hard way. Until now, such knowledge remained securely locked in the recipient’s head ,accumulated and then worthlessly withered away. This no longer needs to be the case. Such knowledge can be sold via websites. Knowledge has a distinct advantagein today’s marketplace. It’s a renewable resource. Better yet, its worth actually increases, . “knowledge is the only asset that grows with use. “ observes Scanford U niversity Professor Paul Romer. But what exactly is knowledge and how can it be packaged to trade on an open market” “ knowledge is experiential information, intelligence applied thorough and gained from experience.” Say Josenph Pine and James Gilmore in their book The Experience Economy. The value of knowledge often depends on variables such as time and the credibility of the seller.Certian knowledge may have a very limited shelf life. In sights concerning how to set up an internet business in one country, might be worth a fortune on one day and nothing the next , depending on changes in government policy. Markets in knowledge will be significance for one thing. 4、TASK TW0—BENEFITS·For questions l8—22，match the extracts with the benefits，listed A—H·For eac h extract，choose the benefit stated．·Write one letter(A—H)next to the number of the extract．回答听力第18题：_________。

商务英语练习题

商务英语练习题在当今全球化的商业环境中，精通商务英语已经成为成功的关键。

无论是在跨国公司还是国际贸易中，使用英语进行沟通和交流都是至关重要的。

为了帮助你提高商务英语水平，以下是一些商务英语练习题，帮助你巩固知识和提高技能。

一、选择题1. What do the letters "Inc." stand for in a company name?a) Incorporatedb) Internationalc) Industryd) Information2. Which of the following is NOT a commonly used business letter format?a) Block styleb) Modified block stylec) Semi-block styled) Novel style3. Which of the following is an example of a trade barrier?a) Free trade agreementb) Import quotac) Intellectual property rightsd) Market competition4. What does the acronym "CEO" stand for?a) Chief Executive Officerb) Customer Engagement Officerc) Commercial Excellence Officerd) Corporate Event Organizer5. In international business, which of the following is an example of indirect exporting?a) A company opening a branch office in a foreign countryb) A company importing goods from another countryc) A company selling its products to a distributor in another countryd) A company establishing a joint venture with a foreign partner二、填空题1. A __________ is a document that outlines the terms and conditions ofa business agreement.2. The __________ is the study and analysis of market data to determine consumer preferences and trends.3. __________ is the act of promoting or selling products or services.4. International business transactions often require the use of__________ to convert one currency into another.5. A __________ is a meeting or conference conducted over the internet using audio, video, and chat technology.三、阅读理解阅读下面的短文，然后根据所提供的信息回答问题。

商务英语阅读习题及答案一.doc

商务英语阅读习题及答案⼀.docII) Match each one on the left with its correct meaning on the right1. motivation2. pursue3. mark up4. procurement5. intangible6. cargoroyalty商务英语阅读习题（⼀）I) Comprehension1. What is international trade?2. What are the major motivations for private firm to operate international business?3. What measures do most companies usually adopt to avoid wild swings in the sales and profits?4. Pleas give the four major modes chosen by most companies when entering into international trade.5. Could you find any difference between Direct Investment and Portfolio Investment? If you can, please tell the main reasons.6. What is MNE? What are its synonyms?7. What limits a firm's sales?A. tomake continual efforts to gain sth. B. the action of obtaining, esp. by efforts of carefulattention. C. which by is its nature can not be known by senses, not clear and certain, not real. D. the goods (freight) carried by a ship, plane or vehicle.E. the amount by which a price is raised.F. profit, interest-G. the net value of assets or interest, invest.8. equity 股本，资产净值 H. not needing other things or people, taking decisions alone.9. yield I. a share of the profits.10. independent J. need or purpose.2. A3.E4.B5. C6.D7.18.G9.F 10.HHI) Fill in the blanks with the words or expressions given below and if necessary, put the word in the right form.A. orientationB. diversifyC. seek outD. differentiate...fromE. take advantage ofF. undergoG. bring aboutH. correspond L abandon J. amount to K. Come after L. approach1. That factory is trying to B its products to sell in different markets.2. A successful businessman is always skilled in E every possible opportunity.3. Reforming and opening to the world has G great changes in our lives.4. Can you D this kind of operating the others?5. Private firm going in for international business have a profit A6. He I his company and family and went away with all the money.7. The L of winter brings cold weather.8. The manager's words J a refusal to the proposal./doc/045460db492fb4daa58da0116c175f0e7dd11956.html pany is always C the best way to gain more while cost less.10.The city has F many changes during the last ten years.11.Direct investment usually K a firm has experience in exporting or importing.12.There goods don't H to the list of these I ordered.IV)Translate the following terms and phrases into Chinese;1.purchasing power lO.recovery2.sales potentials 11, recession3.mark-up 13. portfolio investment4.domestic markets 12. tangible goods5.finished goods 13. visible exports and imports6.profit margin 14. revenue and expenditure7.market share 15- excess capacity8.trade discrimination9.business cycles 16. licencing agreementsV)Translate the following sentences into Chinese;If the exporting market price exceeds the one at the importing country, a dumping margin exists on that particular sale. Then Under Article VI of GATT( General Agreement on Tariffs and Trade) 1994, and the Anti-Dumping Agreement, WTO Members can impose anti-dumping measures, if, after investigation in accordance with the Agreement, a determination is made (a) that dumping is occurring, (b) that the domestic industry producing the like product in the importing country is suffering material injury, and (c) that there is a causal link between the two. Typically anti-dumping action means charging extra import duty on the particular product from the particular exporting country in order to bring its price closer to the “normal value" or to remove the injury to domestic industry in the importing country.VI)Translate the following sentences into English;1.国际贸易有助于所有的国家促进经济的发展。

国际商务英语(中级)口译强化训练材料

国际商务英语（中级）口译强化训练材料Unit One International Trade1、将下列中文短句口译成英语：在这一部分，你将听到5个中文单句，每句播放一遍，每句后有1分钟间隙供你口译成英语，你可以边听边做记录：①在国际贸易中，国家间常常出售同类产品，在汽车业、纺织业、鞋类和食品业是这样，而且从长期看，任何产品都可能是这样。

Countries often sell each other the same products in international trade. This is true for automobiles, textiles, shoes, foodstuffs, and, in the long-term, potentially any product.②外贸能促使两个贸易国增进了解，增加财富并建立起平等互利的良好关系。

Foreign trade enables two trading countries to promote understanding, increase prosperity and build up good relations on the basis of equality and mutual benefit.③一旦商品出售后，公司就必须提供售后服务来保证顾客的满意，从而促进将来的销售。

Once a sale is complete, a company must provide follow-up service in an effort to maintain customer satisfaction and promote future sales.④补偿贸易是当地公司或厂商取得外汇支付进口设备或技术的一种间接的融资方式。

Compensation trade is a round-about way to solve the problem of how a local company or manufacturer acquires the foreign exchange necessary to finance the import of equipment or technology.⑤在国际贸易中业务成交与实际交货时间相隔较长，因此付款问题远比国内贸易复杂。

2019年商务英语考试BEC高级强化题1

2019年商务英语考试BEC高级强化题1单项选择题1、根据听到的内容，回答题。

回答第18空。

2、根据听到的内容，回答题。

回答第13空。

3、What change has been made to the range of goods?A．A smaller number of different items is produceB．Each item is now made in smaller quantitieC．Fewer new styles are introduced each yea4、Questions 21—30·Read t he article below about improvements.·Choose the correct word or phrase to fill each gap from A, B, C, or D.·For each question 21—30, mark one letter (A, B, C, or D) on your Answer Sheet.·There is an example at the beginning, (0).请根据以上资料回答第21题__________5、What is included in her action plan for the next six months to?6、7、__________填空题8、Questions 1-12·You will hear an opening keynote at the 2nd IT outsourcing Conference＆Expo．·As you listen。

for questions 1-12，complete the notes，using up to three words or a number．·You will hear the recording twice．请根据以上内容回答 55～66 题：回答听力第1题：_________。

《商务英语》强化习题[1].docx

阅读使人快乐，成长需要时间《商务英语》强化习题编排：刘燕中山大学ViSitS customers, IeaVeS SamPIeS and SUPPOrtS the CUStOmer SerViCe departme nt. isresponsible foe testing new PrOdUCtS and deals With CUStOmerS ' complaints. in terviews clie nts and gives them advice. is responsible for the company C aCCOUnts, and Controls money coming in and going out. orga ni ZeS meeti ngs and deals With COrreSP Onden ce.September.③ I'm flyi ng to WaShi ngto n _____ Wed nesday next week. My return flight is ______ 16 May. ④ I'm going to IUnCh now. Can I SPeak to you _____ t he after noon? ⑤ I don C haVe time to Write the report today. I C l do it ______ M onday morning.⑥ I 'm self-employed. I find I ofte n work bestn ight. ⑦ IS the SPeCiaI recepti OnIUn Chtime?⑧ It ' the evening 8 o'c lock.5. A PrOdUCer B wholesaler C CUStOmer D retailerEWarehOUSe F Con SUmer G COmPetitOr H CUStOmS I port J clothi ng① ROtterdam is the biggest ___________ in EUrope.② A ___________ sells PrOdUCtS direct to the public. ③ Your bus in ess rival is your ___________ . ④ A ___________ is the end user ' of goods.①Chief finan cial OffiCerS② man ageme nt Con sulta nt③ PerS Onal assista nt④ quality man ager⑤sales represe ntative2.① Good morning. My n ame 's Ros Cox.A Not too bad, tha nks. And you? ② Hello. I'm LOther Muller.B No, Im not.③ EXCUSe me, Are you LindaGordon?C PIeaSed to meet you, Ms. Cox. ④ Hello, Ms. Lenardi. How are you?D How do you do, Mr. Muller? ⑤ EXCUSe me. IS your n ame Brown?E Please, call me Peter. ⑥ Hi, George. NiCe to See you aga in.F Yes, it is.⑦ PIeaSed to meet you, Mr. Lehma n. GNiCe to See you too.3.①2009 ② ChriStmaS ③Wi nter ④ SeVe n ⑤JUne⑥the afternoon ⑦the evening⑧20 July ⑨NeW Year 'Day ⑩the 21st Cen tury ?Friday morningo'C IoC k1. AB C D Ehalf PaSt SiXA atB inOn 4. A at ① The desig n meet ing is BFriday ② We OPe ned OUr BUe nos AireS office C onin _4.30.____ 2003. We're ope ning a SeC Ond OffiCe⑤ JaPa n is a major ___________ Of electrical goods SUCh as audio products. ⑥ A ___________ is a place Where things are kept before they are sold. ⑦ There is no ___________ Control between EU CoUntries. ⑧ A ___________ buys from manufacturers and SUPPIierS retailers. A the age nda B differe nces C a telec OnferenCe D people E meeti ngs F a questi On G from homeH the ‘ mute ' buttOn8.① borrow A a loss② earn B time③ go C an in come④ make D ban krupt⑤ SPe ndEmoney9.A raw m aterialB load ing bayC factory floorD StOrage costsE WaSteF improveme nt Gdefects Hinven toryI resp OnSe time J stock① a detailed list of items ② the area Where PrOdUCt ion takes PiaCe ③ the cost of keep ing goods in a WarehOUSe④ the time from getti ng an Order to PrOdUC ing the goods ⑤ making SOmethi ng better⑥ the area Where goods are delivered or take n away⑦ in efficie nt or Unn ecessary USe of SUbSta nces, time, en ergy and money ⑧ goods, materials or comp OnentSin the WarehOUSe ⑨imperfect ions or faults ⑩ the basic SUPPiieS or resources USed to PrOdUCe goods 10.用适当的形式A avoidB CaUSeC deal WithD detectE expla inF haveG slove① AS a PrOdUCti On man ager, I try to ____ PrObiemS as Soon as POSSible. I have to meet myPrOdUCt ion targets.② The new machinery We inStaiied is ________ some PrObiems. I don S think it is COmPatibie① Con tact ② fact-to-face ③ work ④ time ⑤ man age ⑥ Send out ⑦ PrePare ⑧ PreSS7.① Smith & Sons. Can I help you? ② Who 'scalling, please? ③ Can I take a message? ④ Does he have your nu mber? ⑤ I'm sorry. The Iine is busy.⑥ I'IlaSk him to call you When he getsA No thanks. I S i call back later.B Thank you Very much. Goodbye.C Hello. I S like to SPeak to Aibie Smith, PieaSeD Can I IeaVe him a message.E It S Jane Bowman Of Bowman S BUiiders. ιck.F I S l give it to you now.6.With the Old system.③ Jan, can you help me? I'm _______ a problem logging Onto the COmPUter system. ④ Well, I'm SUre I 'be able to help you if you ________ the problem clearly.⑤ I think it 'a good idea to try out the new SyStem at the Weekend. That Way We Can __________ any problems With our customers.⑥ I enjoy working in CUStOmer SerViCeS- it 'true that We _____ problems all day, but it ' Very SatiSfy ing Whe n We Can ______ some one's problem.12. ① To en ter the Chin ese market We n eed to form a joint ② The favorable euro-dollar excha nge ③ Travellers On low④ The new high-speed train USeS state-of-the-art ⑤ The PriCe of fuel WaS a key⑥ CO ? levels will ContinUe to rise in the n ear A rate means that our imports are cheaper.B future, and the n they will Start to fall.C cost airli nes SPe nd more money in airports.D factor Whe n decidi ng WhiCh VehiCIeS to buy.E Ven ture With a local compa ny. Ftech no Iogy to PrediCt journey times.13. ① The dema nd in China will grow② If We don 'set UP a joint Venture, We Won ' ③ I don 'th ink the excha nge rates will Stay④ We 'haVe to CUt our costs dramatically if We Want to14. 用适当的形式填空 A fight B collapsed C damaged D cost E list① Share PriCeS ______ last ni ght follow ing the US political crisis.② The retail SeCtOr WaS _______ hard When interest rates Went UP again this mouth. ③ Enron 'reputatiOn WaS ________after the allegations of financial malpractice. ④ The salmOnella inCident _______the poultry industry millions in lost sales. ⑤UK banks will _________ back after On Ii ne fraud chaos.15. A arriVe B fire alarmC fire exti nguishersD food and drinkE hard hatF PrOteCtiVe cloth ingG smokeH temperatureI WarehoUSe J WaSte material ① You must always Wear a _________ W hen you are moving around the plant.11.① prototype A ② fuel B③ gree n C④ the normD⑤ exhaust emissi On E⑥ On the market F⑦ hybrid G⑧run OnHa mixture of things for saleUSe as an en ergy SOUrCe the first model of SOmeth ingthe gases PrOdUCed Whe n an engine USe fuel typical or usualSOmethi ng WhiCh PrOdUCeS en ergy Whe n burned does not harm the en Vir OnmentA as faVOuable.B in CreaSe With EU expa nsion?C eVen faster tha n We expect.D COmPete With local PrOViders.⑤ Are We SUre that dema nd in EUrOPe Won '⑥ If We don 'take this opportUnity E other compa nies will get there before us. F be able to OPerate there successfully.② You muntn ，t _______ any where.③ You can'tenter the PrOdUCtiOn area if you aren 'wearing _____________ . ④ The must be kept clea n and tidy. ⑤ AIWayS PUt all _______ into the bins.⑥ You CanonlyConSUme ________ in the Canteen.⑦ You should come to the assembly Point When you hear the _________ . ⑧ ViSitOrS must Sign in When they _______ at the plant. 16.A jobB work① It's an unu sual ________ for a man.② What 'your ___________ ?” 'I'm an electronics engineer.”③ We __________With SeVeraI ASia n compa ni es.④ Many StUdents have a part-time ________ to earn extra money.⑤ My brother StartS his first __________ OnMonday. He's Very nervous about it. ⑥ Where do you _________ these days? ⑦ She always does a great __________ W he n She orga ni ZeS even ts. ⑧ It's my __________ to welcome ViSitOrS and show them around.⑨ I like my new __________ . The ________ is Varied and in teresti ng. ⑩ "Hi, Steve. Are you still at ___________ ?” 'Yes, I ' m still in the office. 17.A whoB WhiChC WhereD whose ① I n eed a COUrSe ____ g ives me lots of flexibility because I travel a lot. ② I enjoy lear ning things ______ help me in my job. ③ The IeCtUre theatre ______ W e usually go is too small for so many people. ④ Employees ______ do Career development COUrSeS earn more money. ⑤ There isn 'a TV SCreen in the room ______ We do this course. ⑥ I know lots of StUdents ______ grades are better than mine.⑦ The SPeaker _____ gave the talk is Very well known. ⑧ The IeCtUrer _____ COUrSe I'm doing WaS On TV last night. ⑨ The SeSSiOn ______follows this One looks Very in teresti ng. ⑩ People ________ arrive late are not admitted to the SeSSi ons. 18. Aautomated B CaPaCity C delivery D dema ndEhan dmadeForderGOUtPUtHpla ntI PrOdUCe J PrOdUCt K SUPPIy LWarehOU Se ①HUbdea n n eed to builda new to store their goods.② The compa ny has received new _______ f or their PrOdUCtS from SatiSfied customers. ③ The existi ng factory Cannot make eno Ugh to SatiSfy _____ . ④ The PrOdUCtS are made USingan (a) _____ assembly line.⑤ The factory is CUrre ntly worki ng at full _______ .⑥ An intern ati Onal compa ny could manu facture HUbdea n' _______________________ Un der lice nce.。

商务英语练习题

商务英语练习题商务英语练习题商务英语是一门重要的语言技能，对于从事国际贸易、跨国公司工作或者希望提升职业发展的人来说，掌握商务英语是必不可少的。

为了帮助大家提高商务英语水平，我整理了一些练习题，希望能够对大家有所帮助。

一、词汇练习1. What does the abbreviation "CEO" stand for?A. Chief Executive OfficerB. Chief Financial OfficerC. Chief Operating Officer2. Which word means "to officially cancel or invalidate"?A. TerminateB. AnnulC. Reinstate3. What is the opposite of "domestic"?A. InternationalB. LocalC. Foreign4. What is the meaning of the word "logistics"?A. The process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumptionB. The study of human behavior in organizationsC. The act of buying and selling goods and services二、阅读理解Read the following passage and answer the questions:In today's globalized business world, effective communication is crucial for success. Whether it is negotiating with clients, presenting ideas to colleagues, or writing reports, being able to communicate clearly and confidently is essential.1. Why is effective communication important in the business world?A. It helps build strong relationships with clients and colleagues.B. It improves productivity and efficiency.C. It increases profitability and revenue.2. What are some examples of situations where effective communication is necessary?A. Negotiating with clients, presenting ideas to colleagues, and writing reports.B. Attending meetings, answering phone calls, and sending emails.C. Analyzing data, creating marketing strategies, and managing budgets.三、口语练习Imagine you are attending a business conference. Practice answering the following questions:1. Can you briefly introduce yourself and your company?2. What are the main challenges you face in your industry?3. How do you see the future of your industry?4. What strategies do you use to stay competitive in the market?5. How do you handle difficult clients or customers?四、写作练习Write a short email to a potential client, introducing your company and services. Include the following information:- Briefly introduce your company and its expertise.- Explain how your services can benefit the client.- Offer to schedule a meeting or provide more information if they are interested.五、听力练习Listen to a business presentation and answer the questions:1. What is the main topic of the presentation?2. What are the key points the speaker mentions?3. What are the potential benefits of implementing the proposed solution?六、翻译练习Translate the following sentences into English:1. 我们希望能与您建立长期合作关系。

商务英语高级考试阅读强化模拟题及答案详解

商务英语高级考试阅读强化模拟题及答案详解2016商务英语高级考试阅读强化模拟题及答案详解汇总以下是店铺整理的2016年商务英语高级考试阅读强化模拟试题，并且有详细的答案解析，同学们在练习的时候，注意认真分析。

2016年BEC商务英语高级考试阅读强化模拟题(一)Directions: In this part, you will have 15 minutes to go over the passage quickly and answer the questions on Answer Sheet 1.For questions 1-7, markY(for YES) if the statement agrees with the information given in the passage;N (for NO) if the statement contradicts the information given in the passage;NG (for NOT GIVEN) if the information is not given in the passage.For questions 8-10, complete the sentences with the information given in the passage.How to Get a Great IdeaThe guests had arrived, and the wine was warm. Once again, I'd forgotten to refrigerate it. "Don't worry," a friend said, "I can chill it for you fight away."Five minutes later she emerged from the kitchen with the wine perfectly cooled. Asked to reveal her secret, she said, "Easy.I poured the wine in a plastic bag and then dipped it in ice water. After a few minutes the wine was cold. The hard part was getting it back into bottle. I couldn't find a funnel (漏斗), so I made a cone with wax paper."My guests applauded. "How wonderful if we could all be that clever," one remarked.A decade of research has convinced me we can. What separates the average person from Edison, Picasso or even Shakespeare isn't creative capacity--it's the ability to use that capacity by encouraging creative impulses and then acting upon them. Most of us seldom achieve our creative potential. I think I know why, and I can help unlock the reservoir of ideas hiding within every one of us.One puzzle I've watched students deal with is retrieving a Ping-Pong ball that has fallen to the bottom of a sealed, vertical drainpipe. The tools that they can use are either too short to reach the ball or too wide to fit into the pipe, which is also too narrow to reach into by hand. At last some students make the connection: drainpipe= water=floating. They pour water down the hole, and the ball floats to the top.This and many other experiments suggest concrete ways of increasing creativity in all of us. Here are the best techniques.Capture the fleeting. A good idea is like a rabbit. It runs by so fast that sometimes you see only its ears or tail. To capture it, you must be ready. Creative people are always ready to act, and that may ha the only difference between us and them.Poet Amy Lowell wrote of the urgency with which she captured new ideas, "Whatever 1 am doing, I lay it aside and attend to the arriving poem," she wrote. Like many other writers, Lowell sought paper and pencil when she saw a good idea coming. I enter new ideas into a pocket computer. Anything--even a napkin--win do.In a letter to a friend in 1821, Ludwig van Beethoven talked about how he thought of a beautiful tune while dozing in carriage. "But scarcely did I awake when away flew the tune," he wrote, "and I could not recall any part of it.' Fortunately--forBeethoven and for us--the next day in the same carriage, the tune came back to him, and this time he captured it in writing.When a good idea comes your way, write it down--on your arm if necessary. Not every idea will have value, of course. The point is to capture first and evaluate them later.Daydream. Surrealist Dali used to lie on a sofa, holding a spoon. Just as he began to fall asleep. Dali would drop the spoon onto a plate on the floor. The sound shocked him awake, and he would immediately sketch the images he had seen in his mind in that fertile world of semi-sleep.Everyone experiences this strange state, and everyone can take advantage of it. Try Dali's trick, or just allow yourself to daydream. For many, the "three b's"--bed, bath and bus--are productive. There, and anywhere else you can be with your thoughts undisturbed, you'll find that ideas emerging freely.Seek challenges. When you're stuck behind a locked door, every behavior that's ever gotten you free turns up quickly: you may push or pull on the knob, bang the door--even shout for help. Scientists call the rehappening of old behaviors in a challenging situation resurgence. The more behaviors that reappear, the greater the number of possible interconnections, and the more likely that new ideas will occur.Try inviting friends and business associations from different areas of your life to a party. Bring people of two or three generations together. This will get you thinking in new ways.Edwin Land, one of America's most prolific inventors, said that the idea that led to his invention of the Polaroid camera came from his three-year-old daughter. On a visit to Santa Fe in 1943, she asked why she couldn't see the picture he had just taken. During the next hour, as Land walked around Santa Fe, allhe had learned about chemistry came together, with amazing results. Said Land, "The camera and the film became clear to me. In my mind they were so real that I spent several hours describing them."。

商务英语题库（1）

商务英语题库（1）一、搭配题：Personnel1．The department in an organization that recruits and trains employees and deals with their problem.Reference2．Statement about a person’s character or abilities.Subsidiary3．A company which is owned by another company, called a parent company or holding company.Shareholder4．A person who owns shares in a company and is, therefore, a member of the company. Dividend5．A sum of money paid to shareholder as their part of the company’s profit.Viability6．Ability to succeed in operation; ability to continue to exist as a living thing.Symptom7．Change in the body that indicates an illness; sign of the existence of something bad. Etiquette8．The formal rules of proper behavior.Itinerary9．A plan of a journey including places to be seen and visited.Courteous10．Having or showing good manners; polite and kind.Rapport11．Close relationship or understandingReservation12．Travel arrangement to keep something for somebody, such as a seat in a train or aircraft.Refreshment13．That which refreshes, esp. food and drink.Videoconference14．A teleconference using video technology, such as closed-circuit television.Inherent15．Existing as a natural and permanent part or quality of.16．That which incites, rouses or encourages a person.Banquet17．A dinner for many people in honor of a special person or occasion, esp. one at which speeches re made.Flexitime18．An arrangement by which employees may set their work schedules, esp. their starting and finishing hours.Brainstorming19．Method of solving problems in which all the members of a group suggest ideas which are then discussed.Routine20．A fixed way of doing something.Proofread21．To read and correct the printer’s proofs of.Second22．To support an idea put forward by somebody else at a meeting.Motion23．Formal suggestion to be discussed and voted upon at a meeting.Monitor24．T o make continue observation of; record or test the operation of.Transmitter25．Telegraph or radio apparatus for sending out signals, messages, and so on. Synchronize26．To arrange for two or more actions to happen at exactly the same time.Terminal27．A piece of computer equipment consisting of at least a keyboard and a screen that you use for a large computer.Prosperity28．State of being successful; good fortune.Eloquent29．Skillful in using language to persuade or to appeal to the feelings.Nuance30．A slight delicate quality or difference in color, meaning, and so on.31．A person or thing that serves the same purpose as another.Arrogant32．Behaving in a proud, superior manner.Diplomacy33．Art of, skill in, dealing with people so that business is done smoothly.Editorial34．Main article in a newspaper, written by the editor.Insult35．To speak or act in a way that hurts or is intended to hurt a person’s feeling or dignity. Backfire36．To have an unexpected effect opposite to the effect intended.Connotation37．A meaning or idea suggested by a word or thing in addition to the formal meaning or nature of the word or thing.Dilemma38．A situation in which one has to choose between two things, two courses of action, both unfavorable or desirable.Stipulate39．T o arrange definitely; demand as a condition of agreement.Breakdown40．Separation or division of anything into parts, steps, or other units; analysis. Consultant41. An expert who changes a fee for advice or work on a particular subject.Shorthand42. Rapid writing in a system using signal or shorter forms for letter, words, phrases and so on.Permanent43. Going on for a long time.Dividend44. A sum of money paid to shareholders as their part of the company’s profit.Envisage45. To picture in the mind as a future possibility.Impersonal46. Not influenced by personal feeling.Badge47. To arrange for in a budget.Professionalism48. The expertness characteristic of a professional person.Embassy49. Duty and mission of an ambassador; his official residence.Sensitivity50. Quality, degree of being sensitive.Penalty51. Punishment for wrong doing, for the failure to obey rules or keep an agreement; what is imposed as punishment.Precaution52. Care taken in advance or avoid a risk.Vegetarian53. Person who, for human or religious reasons or for his health’s sake, eats no meat. Doomsday54. The day of judgment; the end of the worldCoordinate55. To bring or put into proper relationPitfall56. Unexpected danger of difficultyCorporate57. Relating to a company or groupSubscriber58. A person who receives the use of a service over a period of time, for which he pays Demarcate59. To mark the limits of; to set apart; separateCherish59. Keep alive in one’s heartMinimize60. To reduce to the least possible amount or degreeFacility61. Something that makes an action easy; an aid二、短语翻译1．财政年度fiscal year2．货运单据shipping documents3．远期跟单信用证term documentary credit 4．信用证letter of credit5．卖方报价selling offer6．最低价rock-bottom price7．销售确认书sales confirmation8．销售合同sales contract9．反还盘counter counter-offer10．剪样sample cutting11．根据样本as per sample12．公平竞争 a fair play13．贸易展销会trade fair14．增值税value added tax15．免税额duty-free allowance16．免税品商店duty-free shop17．所得税income tax18．领导体系system of command19．合资公司joint venture20．并购merger and acquisition21．战略联盟strategic alliance22．房地产real estate23．多元化经营的公司a diversified company 24．跨国公司multinational company25．求职信cover letter26．直接投资foreign direct investment 27．国有企业state-owned enterprise28．汇率foreign exchange rate29．证券交易所security exchange30．上市公司listed company31．目标管理management by objective 32．国际航班international flight33．往返票round-trip ticket34．建设性的建议constructive suggestion 35．相互促进mutual promotion36．经济活力economic vitality37．年会annual meeting38．直达航班direct flight39．销售代表sales respective40．销售份额sales share41．佣金商commission agent42．经销渠道distribution channel 42．目标市场target market 43．拍卖市场auction market44．头等品质first-class quality45．平均良好品质FAQ46．资信状况credit standing/status 37．经营方式modes of business48．实盘firm offer49．虚盘non-firm offer50．新订单fresh order51．邮购mail order52．接受订单to accept an order53．批发价wholesale price54．零售价retail price55．财政预算fiscal budget56．履行合同honor the contact57．信守诺言keep the promise58．滞销品dead stock59．商务关系business relations60．饼状图pie chart61．柱状图bar chart62．履约保函guarantee of performance63．第三产业the tertiary industry64．服务贸易service trade65．市场份额market share66．重工业heavy industry67．发电厂power plant68．出口导向型公司Export-oriented company69．客串演讲者gust speaker70．财务控制financial control71．金融危机financial crisis72．短量short weight73．合资公司joint venture三、翻译题1．如果你处在我的位置，你希望你的雇员具备哪些素质？If you were in my shoes, what sort of qualities you’d look for in your employees?2．我想在贵公司会有更多个人发展的机会，而且这里的工作对我来说更具有挑战性。

《商务英语》强化习题[1]

阅读使人快乐，成长需要时间《商务英语》强化习题编排：刘燕中山大学1. A visits customers, leaves samples and supports the customer service department.B is responsible foe testing new products and deals with customers’ complaints.C interviews clients and gives them advice.D is responsible for the company’s accounts, and controls money coming in and going out.E organizes meetings and deals with correspondence.①chief financial officers②management consultant③personal assistant④quality manager⑤sales representative2．①Good morning. My name’s Ros Cox. A Not too bad, thanks. And you?②Hello. I’m Lother Muller. B No, I’m not.③Excuse me, Are you Linda Gordon? C Pleased to meet you, Ms. Cox.④Hello, Ms. Lenardi. How are you? D How do you do, Mr. Muller?⑤Excuse me. Is your name Brown? E Please, call me Peter.⑥Hi, George. Nice to see you again. F Yes, it is.⑦Pleased to meet you, Mr. Lehman. G Nice to see you too.3. ①2009 ②Christmas ③winter ④seven o’clock⑤June ⑥the afternoon ⑦the evening ⑧20 July⑨New Year’s Day ⑩the 21st century ⑪Friday morning⑫half past sixA atB inC on4. A at B in C on① The design meeting is Friday 4.30.② We opened our Buenos Aires office 2003. We’re opening a second officeSeptember.③ I’m flying to Washington Wednesday next week. My return flight is 16 May.④ I’m going to lunch now. Can I speak to you the afternoon?⑤ I don’t have time to write the report today. I’ll do it Monday morning.⑥ I’m self-employed. I find I often work best night.⑦Is the special reception lunchtime?⑧It’s the evening 8 o’clock.5. A producer B wholesaler C customer D retailer E warehouseF consumerG competitorH customsI portJ clothing①Rotterdam is the biggest in Europe.② A sells products direct to the public.③Your business rival is your .④ A is the end user’ of goods.⑤Japan is a major of electrical goods such as audio products.⑥ A is a place where things are kept before they are sold.⑦There is no control between EU countries.⑧ A buys from manufacturers and suppliers retailers.6. ①contact A the agenda②fact-to-face B differences③work C a teleconference④time D people⑤manage E meetings⑥send out F a question⑦prepare G from home⑧press H the ‘mute’button7. ①Smith & Sons. Can I help you? A No thanks. I’ll call back later.②Who’s calling, please? B Thank you very much. Goodbye.③Can I take a message? C Hello. I’d like to speak to Albie Smith, please④ Does he have your number? D Can I leave him a message.⑤ I’m sorry. The line is busy. E It’s Jane Bowman of Bowman’s Builders.⑥ I’ll ask him to call you when he gets back. F I’ll give it to you now.8. ①borrow A a loss②earn B time③go C an income④make D bankrupt⑤spend E money9. A raw material B loading bay C factory floor D storage costsE wasteF improvementG defectsH inventoryI response time J stock① a detailed list of items②the area where production takes place③the cost of keeping goods in a warehouse④the time from getting an order to producing the goods⑤making something better⑥the area where goods are delivered or taken away⑦inefficient or unnecessary use of substances, time, energy and money⑧goods, materials or components in the warehouse⑨imperfections or faults⑩the basic supplies or resources used to produce goods10.用适当的形式A avoidB causeC deal withD detectE explainF haveG slove① As a production manager, I try to problems as soon as possible. I have to meet myproduction targets.② The new machinery we installed is some problems. I don’t think it is compatiblewith the old system.③ Jan, can you help me? I’m a problem logging onto the computer system.④ Well, I’m sure I’ll be able to help you if you the problem clearly.⑤ I think it’s a good idea to try out the new system at the weekend. That way we canany problems with our customers.⑥ I enjoy working in customer services- it’s true that we problems all day, but it’svery satisfying when we can someone’s problem.11.①prototype A a mixture of things②fuel B for sale③green C use as an energy source④the norm D the first model of something⑤exhaust emission E the gases produced when an engine use fuel⑥on the market F typical or usual⑦hybrid G something which produces energy when burned⑧run on H does not harm the environment12.①To enter the Chinese market we need to form a joint②The favorable euro-dollar exchange③Travellers on low④The new high-speed train uses state-of-the-art⑤The price of fuel was a key⑥CO2 levels will continue to rise in the nearA rate means that our imports are cheaper.B future, and then they will start to fall.C cost airlines spend more money in airports.D factor when deciding which vehicles to buy.E venture with a local company.F technology to predict journey times.13. ① The demand in China will grow A as favouable.② If we don’t set up a joint venture, we won’t B increase with EU expansion?③ I don’t think the exchange rates will stay C even faster than we expect.④ We’ll have to cut our costs dramatically if we want to D compete with local providers.⑤ Are we sure that demand in Europe won’t E other companies will get there before us.⑥ If we don’t take this opportunity F be able to operate there successfully.14. 用适当的形式填空A fightB collapsedC damagedD costE list①Share prices last night following the US political crisis.②The retail sector was hard when interest rates went up again this mouth.③Enron’s reputation was after the allegations of financial malpractice.④The salmonella incident the poultry industry millions in lost sales.⑤UK banks will back after online fraud chaos.15. A arrive B fire alarm C fire extinguishers D food and drinkE hard hatF protective clothingG smokeH temperatureI warehouse J waste material①You must always wear a when you are moving around the plant.②You muntn’t anywhere.③You can’t enter the production area if you aren’t wearing .④The must be kept clean and tidy.⑤Always put all into the bins.⑥You can only consume in the canteen.⑦You should come to the assembly point when you hear the .⑧Visitors must sign in when they at the plant.16. A job B work①It’s an unusual for a man.②“What’s your ?”“ I’m an electronics engineer.”③We with several Asian companies.④Many students have a part-time to earn extra money.⑤My brother starts his first on Monday. He’s very nervous about it.⑥Where do you these days?⑦She always does a great when she organizes events.⑧It’s my to welcome visitors and show them around.⑨I like my new . The is varied and interesting.⑩“Hi, Steve. Are you still at ?” “Yes, I’m still in the office.”17. A who B which C where D whose①I need a course gives me lots of flexibility because I travel a lot.②I enjoy learning things help me in my job.③The lecture theatre we usually go is too small for so many people.④Employees do career development courses earn more money.⑤There isn’t a TV screen in the room we do this course.⑥I know lots of students grades are better than mine.⑦The speaker gave the talk is very well known.⑧The lecturer course I’m doing was on TV last night.⑨The session follows this one looks very interesting.⑩People arrive late are not admitted to the sessions.18. A automated B capacity C delivery D demandE handmadeF orderG outputH plantI produce J product K supply L warehouse①Hubdean need to build a new to store their goods.②The company has received new for their products from satisfied customers.③The existing factory cannot make enough to satisfy .④The products are made using an (a) assembly line.⑤The factory is currently working at full .⑥An international company could manufacture Hubdean’s under licence.。

12月商务英语中级强化习题

xx年12月商务英语中级强化习题xx年下半年中级将于12月3日举行，小伙伴们准备得如何了?下面是网提供应大家关于务英语中级强化习题，希望对大家的备考有所帮助。

A friend of mine was fond of drawing horse. He drew the horses very well,but he always began the tail. Now it is the Western rule to begin at the head of the horse, that is why I was surprised. It struck me that it could not really make any difference whether the artist begins at the head or the tail or the belly(肚子) or the foot of the horse, if he really knows his business. And most great artists who really know their bu siness do not follow other people’s rule.They make their own rules. Every one of them does his work in a way peculiar(奇特的) to himself; and the peculiarity means only that he finds it more easy to workin that way.Now the very same thing is true to literature(文学). And the question, "How shall I begin?" only means that you want to begin at the head instead of beginning at the tail or somewhere else. That is, you are not yet experienced(有的) enough to trust to your own powers. When you bee more experienced you willnever ask the question, and I think that you will often begin at the tail --that is to say, you will write the end of the story before you have even thought of the beginning.1. A friend of the writer’s drew the horses .A. very wellB. in the way of western ruleC. in the way of his own ruleD. all of the above2. The writer was surprised because .A. the artist began to draw at the head of the horseB. the artist began to draw at the tail of the horseC. the artist made his own ruleD. the artist did not follow other people’s rule3. You are not yet experienced because .A. you don’t know where to beginB. you want to begin at the head instead of beginning at the tailC. you always asked questionD. you do not trust to your own powers4. When you bee more experienced you will .A. never ask questionB. often begin at the tailC. should write the end of the storyD. should think of the beginning5. The topic of the passage is .A. How to draw a horseB. How to write a storyC. How to make your own rulesD. Trust to your own powers考生应按照准考证上规定的详细时间，在考试开始前30分钟抵达考场。

商务英语高级强化模拟试题

商务英语高级强化模拟试题Although it is nothing new for panies to build relationships with customers, it has generally been done on a one-to-one basis. In recent years, however, technological developments have made it possible to build up individual relationships with clients on a much larger scale, and this more sophisticated kind of operation is known as relationship marketing. Relationship marketing aims to increase sales through deliberate efforts to retain customers and promote two-way munication with them – and new technology has make munication possible with a for larger customer base than before. The information gathered forms the basis of highly technical analyses of customer purchasing and profitability, which can be used to increase sales.The building of good personal relationships with customers is usually integral to the management of small businesses, and owners of small corner shops clearly illustrate the essence of relationship marketing, although the technology available to them is far less advanced than that available to, say, a supermarket chain. Small shopkeepers have direct knowledge of regular customers and bee familiar with their needs, likes and dislikes. The shopkeepers can then provide services tailored toindividual needs. Over time, a bond of loyalty is likely to develop between shopkeepers and regular customers.The benefits of relationship marketing enjoyed by small businesses are now available to big businesses, thanks to a number of developments. First and foremost is the increasing recognition of the importance of profitability of retaining existing customers. Secondly, technologies have been developed which enable the collection, manipulation and analysis of huge banks of customer information. Large retailers can use store cards to obtain detailed background information about customer’s ages, salaries and lifestyles, and point-of-sale technology can be sued to track purchases made by every customer. Electronic storage enables all of this information to be retained, manipulated and integrated, while detailed analyses can be carried out on ever more powerful puters. Companies are thus able to target individuals amongst their thousands of customers with unique promotions or information matched to their back grounds and to their purchasing tendencies. Thirdly, panies feel a need to use relationship marketing because of increased petition: amassing knowledge about customers and building up customer relationships through interactive contact can enable organizations to differentiate their products or services more easily form those of petitors.However, relationship marketing is not always the right route for organizations to take, and is not appropriate for all customers. Some bank customers, for example, cost more to serve than the bank actually makes form their custom, while a supermarket customer who spends very little and does not shop regularly does not justify the expenditure of several pounds per annum on relationship marketing. In addition, customers may not always be interested in a relationship, even where there are demonstrable benefits to be had.Overall, suessful relationship marketing depends upon selecting and targeting the customers you wish to retain, and identifying sales areas where the investment and effort will be worthwhile. Many organizations have found the approach to be very rewarding in terms of customerretention and related profitability, but relationship marketing is still a developing field and is neither cheap nor easy to operate. It involves an integrative approach which draws marketing, quality and customer service together; it also depends upon developing the capacity of every employee – particularly front-line staff – to market the goods or services of the organization in a customer-focused way; and finally, it can require heavy investment in appropriate information technology.15. In the first paragraph, the writer describes relationship marketing asa. an idea that has passed in and out of fashion over the last few years.b. a term used for an activity that used to exist in a more basic form.c. a way for a pany to advertise to its customers.d. a way for a pany to analyze its profitability.16. Why are small shopkeepers used to illustrate relationship marketing?a. Their suess depends on their relationships withtheir customers.b. They keep information about their customers on puter.c. They were the first to use the term relationship marketing.c. Their relationship with customers has started to change recently.17. One reason why large panies didn’t userelationship marketing in the past is thata. they underestimated the true value of customer loyalty.b. heir customers didn’t want them to collect information.c. they didn’t need to find out about individual customers.d. they didn’t think they could justify the expenses.。

商务英语复习题(附答案)

商务英语复习题商务英语复习题第一部分：选择题，翻译下列英文，选择最佳译文。

It is not surprising, then, that the world saw a return to a floating exchange rate system. Central banks were no longer required to support their own currencies.在这种情况下，世界各国又恢复浮动汇率就不足为奇了。

各国中央银行也就无须维持本币的汇价了。

不足为奇，全世界看到了汇率的回归，因此各国中央银行无需维持本币的汇价了。

此时此刻，世界各国又恢复了移动的交换比率，因此各国中央银行无需维持本币汇价。

在这种情况下，全世界又恢复了浮动交换率，这已不足为奇了，因此各国中央银行也就无需维持本币价格了。

2．Assuming the laboratory tests go well, and you can quote us a competitive price, we would certainly be able to place more substantial orders on a regular basis.假定实验室检验顺利，并且你的报价有竞争力，我们会大量向贵公司订货的。

若实验室检验合格，且你们给我们的报价具有竞争力，我们一定会定期大量订货的。

若实验室检验良好，且你们给出的报价具有竞争性，我们一定会定期定量订货的。

假定实验室发展良好，且你们的报价具有竞争力，我们一定会大量定期订货的。

3．Chinese researchers have made a breakthrough in developing new materials for nickel-hydrogen batteries used in low temperatures, Inhaul reported.中国研究者已经在开发新材料用于低温下使用的镍氢电池方面有了突破，据新华社报道。

2019年剑桥商务英语考试BEC中级强化试题

2019年剑桥商务英语考试BEC中级强化试题单项选择题1、根据下面内容，回答题 Business Meetings It is important that ideas anD．suggestions tableD．at formal meetings are voiceD．at the (0)..D..．time．This is achieveD．by keeping to the (19).....． shown on the agenda．For example, there is no (20).....． in discussing ideas to do with Item Six on the agendA．when Item Two hasnot yet been (21).....． Such deviations from the agendA．may (22)......． in confusion among the people at the meeting;they may also (23).....． concentration if they see something as irrelevant. To make certain that the meeting proceeds inan orderly fashion, it is therefore useful to(24) .....．some grounD．rules．First, everyone will neeD．to understanD．that they must(25) .....．their comments to the topiC．under discussion．The Chair can then encourage one person to speakat A．(26) .....．so that any ideas offereD．can be discusseD．anD．(27)Once that person has finished, someoneelse can put (28)....． their ideas anD．so on．If this procedure is adopted, the participants will be able to follow the various issues in A．consistent manner, which will help with the decision-making (29)....． later on．It will also(30).....that the quiet people at meetings get A．chance to(31)....． their say, rather than just their more outspoken colleagues．In (32).....． it is often the quiet people at meetings who generate the best ideas, because they are in the (33).....． of thinking before they speak. （19）应选A．structureB．directionC．orderD．arrangemer 2、根据下面内容，回答题 Evaluating the Performance of the Board Few employees escape the annual or twice-yearly performancereview．(0) ...G ... The answer is not a great number．And the smaller the company, the fewer checks there are on how well the directors are doing．Some of the largest companies formally assess the performance of their board, but very few new or growing companies have managed to get round to establishing any such procedure. Many business experts believe, however, that it is important for all companies to review the performance of the board．(8)....．Another reason is that the board itself needs information on how well it is doing, just as much as other employees do．For the chief executive, appraisal of some sort is absolutely essential for his or her own sake and for the good of the company．Indeed, many of those who have reached this level remark on how lonely the job of chief executive is and how fewopportunities they get to discuss issues relating to it. There is some evidence to show that once smaller companies put a board appraisal process in place, they find this process relatively easy to operate．(9)....． Their counterparts in larger organizations, however, are often afraid that appraisals could be a challenge to their status. So, how should companies assess their board? (10).....At a very basic level, this could simply mean getting all the directors to write down what they have achieved and how they can improve on it．At the other end of the scale is the full "360-degree" appraisal．Here, each director is appraised in a systematic manner by a combination of the chairman and fellow directors. In the largest companies there are many methodsfor assessing the board．A number of such companies haveself-assessment schemes．The chairman may meet each board member individually to ask how things are going, in a fairly informal way．The whole board might also meet to talk aboutits progress in open session．(11).....These might ask for people's opinions on the board's main tasks or on how wellthe committees are working. Research indicates there has been some improvement in the way the appraisal of board members is conducted．(12)......The chairman will have been involved directly or indirectly in the appraisal of all members of the board．Whose job is it, then, to appraise the chairman? A.Itis often the case that the directors of such companies are even happy to receive criticism, as this can prevent them from making basic mistakes. B.The rest of the workforce seesit as unfair if the directors are the only members of thecompany to escape appraisal. C.These are encouraging asthey put a limit on the power of the chairman to assessfellow directors. D.Alternatively, questionnaires might be distributed to directors, forming the basis for future discussion. E.One issue remains, however, when all the others have been dealt with． F.It is generally agreed that it isthe chairman's responsibility to ensure the regular appraisal of each member of the board. G.However, one wonders how many companies have in place a formal appraisal process for their board of directors. （8）应选3、根据下面内容，回答题 The Bank with Ideas With several hundred years of history behind it,the APL Bank has few problems in (0)....B......businessesthat it is a reputable and secure (19)......of a range of banking services．Now, it is demonstrating to business customers that it is flexible and responsiveenough .to(20) ......their changing needs in the 21st century. Based in London, APL offers banking services to businesses throughout the UK via its branch (21)......Most customer service provision is (22).....out by personal account managers based in local branches, together with(23).....staff at company headquarters．An important(24).....． for APL has been to make it easy for customers to(25)......business with the bank．They can contact their account manager by direct line or email; if the manager is on holiday, a carefully chosen colleague becomes the "account contact" and(26).....． with the customer during themanager's (27).....． In addition, for those who want (28).....to their bank at any time of day or night there is now a 24-hour phone-based service. In order to remain competitive and build customer loyalty, the bank guarantees to turn around urgent loan (29).....． within 24 hours．This focus on the customer has also been a driving(30)....． in APL's recruitment and development policy．For example, newly inducted staff(31)......a "customer service review" to find out what it is like to be on the other side of the desk, asking to borrow money．Together, these (32)......in banking have achieved excellent results．The customer(33).. (i)growing fast, and last year the bank gained 36,000 new business accounts. （19）应选A．producerB．supplierC．providerD．giver填空题4、Questions 8-12·Read the text below about career planning.·Choose the best sentence from the list on the opposite page to fill each of the gaps.·For each gap 8-12, mark one letter (A-I) on your Answer sheet.·Do not use any letter more than once.Career PlanningFor many employees, automatic promotion up the ranks of a company is becoming increasingly rare. A new study suggests that, in response, employers need to consider how they canhelp staff develop their careers.Employers need to rethink their approach to career management completely, according to the latest research bythe Institute of Employment Studies. The new study finds that in fact there is little opportunity for individual career development in many large organisations. (example)____.The Institute of Employment Studies makes it clear that it is not good practice for companies to hand over career developmentto individual employees and then simply leave them to get on with it. (8) ____.So how should employers help their staff develop a career? Most employees have come to accept that career development is not always the same thing as upward promotion and a higher salary. (9) ____.They must also ensure that theseopportunities are extended to all their staff and not just to selected individuals.Nick Bridges, who is Director of Human Resources Policyat the Bank of Eastern England, believes there is more talk than action in this area. (10) ____. One way, he believes,for companies to show how serious they are about individual learning is to make it an official part of company practice,as the Bank of Eastern England has done. (11)____. This document, he points out, has made the role of managers clear, and the company has also invested huge amounts of money educating managers so that they can then train their staff.Another company, British Chemicals, has contracted an independent organisation to help staff with confidentialcareer advice. According to John Yates, the head ofIndividual Learning and Development at British Chemicals,there is an important role for outside agencies to play inthe career management process. He adds that it is company policy for managers to give all sta ff ‘roadmaps’ which show possible career routes within the company structure. (12)____. This has worked especially well, he says, for staff who are used to depending on their line managers for guidance.Many large organisations now recognise that career development cannot be regarded in isolation, and must be part of an overall business strategy. Human Resources has a real role to play in building a strong workforce which meets a company’s long-term business needs and makes it more competitive.A Its policy statement says that by 2006, eighty per cent ofits staff will have a professional qualification.B His recommendations go even further than that, and he has called for a national debate on the issue of what should be regarded as a career in the future.C This change of attitude means employers need to place more emphasis on giving staff the chance to develop a range ofskills through horizontal job moves.D It points out that employees need to know what the overall company vision is in order to achieve many of these.E The problem that often arises is that, while they are increasingly encouraged to manage their own careers, they are not provided with the knowledge and training to do this.F They are able to see that, contrary to expectations, jobsin different fields are similar, and they can also see how it is possible to cross over to other areas.G Its employees are no longer motivated by these factors alone, and the problem today is matching a person’s motivation with the right job.H He argues that while Human Resources managers are saying the way forward is through self-managed learning and self-development, they are still failing to provide adequate learning resources.I The main reasons for this, it concludes, are the recent cuts in the number of middle-management posts, and the changes that have taken place in the responsibilities of personnel departments.5、Questions 8-12·Read this proposal about the CPT Word Processor.·Choose the best sentence from the list A-I to fill each of the blanks.·For each blank (8-12) mark one letter (A-I) on your Answer Sheet.·De not mark any letter twice.·One answer has been given as an example.15 June 1993Ms. Martha WestonWord Processing SupervisorABC CompanyPost Office Box 107228 King’s Street LondonDear Ms. Weston,Performance of the CPT EquipmentI’m Pleased to tell you about our experience with the CPT Word Processor as you requested recently____example____ I assume you have looked at several machines and have narrowed down your choices.Here are my observations.An approach to adopting word processorsEighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. ____8____ The stations are actually in pairs so each pair can share a common printer ____9____We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installation.The step-at-a-time development of our word-processing center has, we think, saved us money and training time. ____10____PerformanceIn terms of performance, the CPT equipment is excellent.____11____ Moreover our service contract and warranty have covered all maintenance costs.We have software packages that check spelling and signal when a mistake occurs. ____12____ Using both printers, we recently prepared 1200 individually typed form letter mailings a under four hours. We have no complaint about our preparation of executive reports.Example： IA. So it works very well and has so many different functions.B. Also it has reduced the confusion that exists about buying software packages.C. The train stops at each station for only fifteen minutes.D. We began with two work stations and now have four.E. Our routine letters are prepared from disc-stored masters.F. The Rotary W printer with a speed of 45 characters a second can easily handle two input stations.G. In contrast, its size and weight are ideal for carrying.H. We have not yet experienced mechanical problems so far.I. We are pleased with its performance and multi-functions.6、Questions 8-12·Read this text about electrical power in Canada.·Choose the best sentence from the list A-I to fill each of the blanks.·For each blank (8 - 12) mark one letter (A - I) on your Answer Sheet.·De not mark any letter twice.·One answer has been given as an example.ELECTRICITY： WEALTH, MONEY, POWERCanadian industries have prospered for more than a century on the country’s abundance of cheap, reliable electrical power. ____ example ____. In fact, Canada consumes more electricity on a per person basis than any country except for Norway ____ 8 ____Electricity is a significant source of export income for Canada. ____ 9 ____ But in the 1970s , Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.In 1985, exports of Canadian electrical power reached1,400 million US dollars ____. 10 ____. Net electricity exports account for more than 60% of Canada’s balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ____ 11 ____ Exports of electricity are now subject to forces far beyond the control of utility managers ____ 12 ____Example： BA. Besides, electricity from coal and nuclear is 50% to 75% cheaper than many other industrial nations.B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.C. It also ranks among the top three electricity producers in the world, behind the U. S. and Russia.D. Next to electricity, Canadian paper exports came to 900 million US dollars every year in the 1960s.E. Two large nuclear power plants began to generate electricity.F. Since then, electricity’ exports have declined but they have continued to exceed 700 million US dollars.G. Environmental and trade policies all influence electrical production and trade.H. Canada and the U. S. imported and exported power in almost equal measures after 1901.I. Therefore, the Canadian government has little influence on these forces.7、PART TWOQuestions 8-12Read the extract below from an article about the coffee industry.Choose the best sentence from the list on the opposite page to fill each of the gaps.For each gap 8-12, mark one letter (A-I)on your Answer Sheet.Do not use any letter more than once.Coffee is worth approximately $50-60bn per annum in terms of world sales. It is a truly international commodity, and today more than 50 countries in the world grow coffee beans. (example) ______I_____. ICO organization helps coffee producers and promotes coffee conumption worldwide.ICO estimates that world production next year will reach 97.5 million bags.11.3 million bags higher than the current year.(8) ____________. As the largest producing country, Brazil is particularly important in the coffee world. In 1994 Brazil was responsible for 25% of world production, Colombia was next with 13.4%, Indonesia had 7.5%, Mexico 4.7%, Guatemala3.8% and Ethiopia and Vietnam were equal with 3.4%.Coffee isa tough crop, and can be grown in areas where it is difficult or impossible to grow other crops. (9) However, disease is always problem for coffee production, as we can see in some parts of South America at the moment.ICO is active in educating farmers about avoiding disease and dealing with problems when they occur.The distribution chain varies from country to country, explains Pablo Dubois. In most countries the smaller farmers sell their crop to a local trader, who then sells it on to exporters. There are, however, other distribution systems. (10) ____________. Some countries, like Vietnam, have special government marketing organizations forcoffee.Coffee prices often vary greatly from one year to the next. In 1997, for example, there was a large rise in the world price, which was immediately felt by the consumer. Rising prices always result in a drop in sales, which will have a bad effect on those developing countries, which are highly dependent on foreign exchange from coffee exports. (11)____________.In the opinion of Pablo Dubois, the biggest problem for his organisation is to create greater consumer awareness of the different varieties of coffee and different ways of preparing it. (12)____________. ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production, and last year's seminar on coffee and the environment created a lot of interest.The future looks bright for the coffee industry. It is estimated that consumption over the next few years will continue to rise steadily. New markets like Eastern Europe and China are expected to develop fast.A. As a result, the membership now represents 94% of all exporters and 60% of all importers.B. In some of these countries, this can amount to as much as 50% of all export earning.C. In North America, most consumers already have above average knowledge of the range available.D. For example, frost and wind are particularly damaging to coffee crops.E. Larger coffee growers, for example, frequently export directly.F. The main reason for this is higher Brazilian output as production recovers from weather damage to crops.G. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.H. This is because there is a demand for coffee in Germany, and it is also sold in the UK and in the US.I. This make the coffee industry fairly universal, accordingto Pablo Dubois, Head of the International CoffeeOrganisation (ICO), based in London.简答题8、Part OneYou are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10th May.Write a short memo to your office administrator：Saying who is starting work and when;Telling him what Mark McCabe’s job will be;Suggesting where Mark McCabe’s desk should be put;Write 30-40 words on your answer sheet.Part TwoYou were sent on a residential training course for five days. Unfortunately the course was very badly run and there were alot of problems with it. The advert below shows the detailsof the course, together with your comments.Write a report for your manager on the course (100-120 words). Describe the problems with the course and suggest what your company should do.Write on your answer sheet.9、 Read the article below about the winner of a business award .In most of the lines 34-45 there is one extra word . It is either grammatically incorrect ordoesn’t fit in the meaning of the text . Some lines, however, are correct .If a line is correct , write CORRECT on your Answer Sheet .If there is a extra word in the line , write the extra wordin CAPITAL LETTER on your Answer Sheet.The exercises begins with two examples , (0) and (00) .Examples10、 Read the article below about the winner of a business award . In most of the lines 34-45 there is one extra word .It is either grammatically incorrect or doesn’t fit in the meaning of the text . Some lines, however, are correct . If a line is correct , write CORRECT on your Answer Sheet . Ifthere is a extra word in the line , write the extra word in CAPITAL LETTER on your Answer Sheet. The exercises beginswith two examples , (0) and (00) .Examples。

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