商务英语打电话 发邮件 一例
英文商务问候邮件范文（精选3篇）
英文商务问候邮件范文（精选3篇）英文商务问候邮件范文篇1Dear Mr. / Ms,Thank you for your letter informing us of Mr. Green's visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.We look forward to hearing from you.Yours faithfully,尊敬的先生/小姐谢谢来函告知我方六月2-7日格林先生的来访。
不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。
但他回来后愿意在任何时间会见格林先生。
希望收到您的来信。
您诚挚的英文商务问候邮件范文篇2How are you getting along these days? I miyou very much.你近来过得如何?我十分想念你。
I was very happy to receive your letter of October 10th.我很高兴收到你10月10日的来信。
Thank you for writing to me.谢谢你给我写信。
Your letter came into my hand yesterday.我是昨天收到你的来信的。
It's a long time since I got your last letter.我收到你的信已经很长一段时间了。
书信常用语致谢语：1、thank you very much ( very, very much) (ever so much)(most sincerely) (indeed) (f rom the bottom of my heart).很(非常)(非常非常)(最真诚地)(确实)(衷心)感谢您。
经典外贸商务英语书信邮件Email范文
亲爱的先生/女士，主题：询价及合作意向请允许我对贵公司表示诚挚的问候。
我代表[公司名称]向您表达我们对贵公司产品的浓厚兴趣。
在深入了解贵公司的产品线后，我们相信贵公司的产品能够满足我们市场的需求，并期待与您建立长期稳定的合作关系。
1. 产品名称：[产品A]规格型号：[型号A]需求量：[数量A]2. 产品名称：[产品B]规格型号：[型号B]需求量：[数量B]1. 产品详细规格及参数；2. 最优报价（含税、含运费至[目的港口]）；3. 付款方式及交货周期；4. 相关认证及质量保证。
此致，[您的名字][您的职位][公司名称][联系电话][电子邮箱]公司简介：合作期望：1. 互利共赢：我们期望双方能在公平、公正的基础上，实现资源共享，优势互补，共同发展。
2. 质量保证：我们非常关注产品质量，希望贵公司能提供符合国际标准的产品，以确保双方合作的顺利进行。
3. 持续发展：我们期待与贵公司建立长期稳定的合作关系，共同开拓更广阔的市场。
合作原则：1. 诚信为本：我们始终坚持诚信经营，遵守合同约定，履行双方责任。
2. 保密原则：在合作过程中，双方需严格遵守商业保密原则，确保信息安全。
3. 沟通机制：我们希望双方能建立有效的沟通机制，及时解决合作过程中遇到的问题。
再次感谢您的关注和支持，期待您的回复。
如有任何疑问，请随时与我们联系，我们将竭诚为您服务。
祝商祺！[您的名字][您的职位][公司名称][联系电话][电子邮箱]在进一步推进我们的交流与合作之前，我想强调我们对本次合作的几个关键点，以确保我们的沟通高效且富有成效。
后续合作流程：1. 样品确认：我们希望在正式批量采购前，贵公司能提供样品进行测试。
样品合格后，我们将进入下一步的采购流程。
2. 订单确认：在样品测试满意的基础上，我们将发送正式的采购订单，并期待贵公司尽快确认。
3. 生产监控：我们希望贵公司能在生产过程中提供实时的生产进度报告，确保产品质量和交货时间。
商务英语邮件范文（精选6篇）
商务英语邮件范文（精选6篇）商务英语邮件范文篇1信用证付款PaymentByL/CInternational Sports Equipment Ltd. 375 Jiefang Street, Tianjing 30000, ChinaTel： (020) 20xx00 Fax： 20xx001September 12, 200#Norseman Vehicle Building Ltd.12 Nobel StreetStockholm, SwedenDear Sirs：We spoke to your representative, Mr. Bergman, at the international Automobile Expo in Tokyo last week, and he showed us a number of snowmobiles which you produce, and informed us of your terms and conditions.We were impressed with the vehicles, and have decided to place a trial order for ten of them, your Cat. No SM18. The enclosed order, No.98918, is for prompt dilivery as the winter season is only a few weeks away.As Mr. Bergman assured us that you could meet any order from stock, we have instructed our bank, Bank of China, Tianjing Branch, to open a confirmed irrevocable letter of credit for USD 108,000 in your favor, valid until December 1, 200#.Our bank informs us that credit will be confirmed by their agents, Scandinavian Bank, Strindberg Street, Stockholm, once you have contacted them, and they will also supply us with a certificate of quality once you have informed them that the order has been made up and they have checked it.You may draw on the agents for the full amount of theinvoice at 60 days, and your draft should be presented with the following documents：Six copiesof the bill of ladingFive copies of the commercial invoice, c,i,f. TianjinInsurance Certificate for USD 118,800(A. R.)Certificate of originCertificate of quality}The credit will cover the invoices, discounting, and any other bank charges. Please fax us confirming that the order has been accepted and the vehicles can be delivered within the next six weeks.Yours faithfullyQIAN Jin( Mr. )Purchase DepartmentEncl.商务英语邮件范文篇2其他付款方式OtherModesofPaymentK oppermann GmbHSchubert strasse 16, K-2618, Hamburg, GermanyTelefon： 1 41 61 00 00 Telefax： 0 41 61 00 012 April 200#Ms Ni Minzhi3W Co. Ltd.3B Guihua RoadShanghai 20xx33ChinaDear Ms Ni,Order No. 9953Thank you for your order which has been completed and is being sent to your today.As agreed we have forwarded our bill, No, 2782 for DM1720.00 with the documents to your bank , Industrial & Commercial Bank of China, Caohejing Branch, Shanghai. The Draft has been made out for payment 30 days after sight, and the documents will be handed to you on acceptance.Yours sincerelyH. KoppermannManaging Director商务英语邮件范文篇3运输TransportationINDIGO CMPANY LIMITED85 Victory Street, ManilaThe PhilippinessTel： 63-2-68000 Fax： 63-2-58000113 June 200#Mr. Li MingyangExport ManagerUnitech M & T Co. Ltd963 Tianmu Road, 14th FloorShanghai 20xx70ChinaDear Mr. Li：Our order No.3979： 50 Electric DrillsAs it is now more than two months since we opened a letter of credit in your favor, We should like to know exactly when you could arrange shipment of the goods. Your prompt response will be highly appreciated.Sincerely.Marco FillmoreManaging Director商务英语邮件范文篇4包装PackingForward Bicycle Co. Ltd987 Jiangnan Road, Kunshan, Jiangsu, ChinaTel： (0520) 500000 Fax ： (0520) 500001 Zip Code： 215300 February 1, 199#Gulf Commercial CenterP. O. Box 376Abu DhabiU. A. EAttention ： Mr. Y. MohammedDear sirs,The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.Please let us have your delivery instruction.Yours faithfully,Kang ZhuangGeneral Manager商务英语邮件范文篇5询价Inquiriescathay Business Machines Import & Export Corporation20xx Century Boulevard Pudong, Shanghai 20xx06, ChinaTel： Fax：September 5, 20xxUniversal Software, Inc.2468 Oak StreetSan Francisco CA94105U.S.ALadies/Gentlemen：From the latest issue of Computer World we have learned about your Business Guide software package for IBM-compatible PCs. We would like to find out more information about the package because we think it might be appropriate to the needs of our customers.Would you mind answering the following questions?1. Is the program an integrated package, or does it come in several modules?2. Can the user swith from function to funtion without down-loading?3. Can the user customize the billing periods?4. Is there any provision for security?5. What is the price of the software?If you have a brochure that describes the package, we would appreciate you sending it along.Sincerely yours.SHEN Husheng(Mr.)Import Manager商务英语邮件范文篇6复函与报价RepliesandQuotations20xx-08-26Macer S.A24th November 20xxFoshan Sweethome Installations Ltd.2 Xiyue StreetFoshan, GuangdongChinaDear sirs,In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers' Joural , our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Chinese Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco MaraniSales ManagerEncl.2Via S.Lorenzo, 24/aCastellon SpainTel：(964) 560001 Fax (964) 560002。
商务英语邮件格式范文（精选3篇）
商务英语邮件格式范文（精选3篇）商务英语邮件格式范文篇1包装PackingForward Bicycle Co. Ltd987 Jiangnan Road, Kunshan, Jiangsu, ChinaTel： (0520) 500000 Fax ： (0520) 500001 Zip Code： 215300 February 1, 199#Gulf Commercial CenterP. O. Box 376Abu DhabiU. A. EAttention ： Mr. Y. MohammedDear sirs,The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.Please let us have your delivery instruction.Yours faithfully,Kang ZhuangGeneral Manager商务英语邮件格式范文篇2保险insuranceGLOBAL INSURANCE(ASIN)LTD.5th Floor, 600 Xinshiji Boulevard, Pudong, Shanghai 20xx20 The People's Republic of ChinaTel： Fax：24 November 200#Miss. Liao WenLiaison OfficeGanjiang Potteries Ltd.Shanghai Representative Office444 Jingling Road #202Dear Miss Liao：I am sending the claims form you requested in your fax of 23 November 199- and we will consider the matter once we have full details.I think I ought to point out that this is the fourth time you have claimed on a shipment. Thought I appreciate that your products are fragile, and that in each case the goods have been shipped clean, it would be in your interest to consider new methods of packing. I agree that the claims have been comparatively small, but in future you will have to ask your customers to hold consignments for our inspection to determine the cause of damage. I should also mention that further claims affect your premium when the policy is renewed.Yours sincerelyDaniel CookeGreater China. Region商务英语邮件格式范文篇3定购与确认OrdersandAcknowledgment20xx-08-26Glory THE GLORY GLASS CO. LTD.108 Laoshan Road Qingdao Shangdong ChinaTel： (0532) 500 000 Fax： (0532) 500 001 Zip： 266000September 30, 200#Hamzza A. SesayManaging DirectorThe Sesays' International Co. Ltd.101 Long StreetCapetownSouth AfricaDear Mr. Sesay：We thand you for your fax of September 27, together with your orders G.697 and G.698. G.697 has been added to your Christmas order and G.698 is being made ready for immediate dispatch. We regret that we are still unable to supply "Luxury" champagne glasses, but we are sending you "Bliss", the alternative marked on your order.We were very gratified to learn of the success you are having with our glassware , and we shall be pleased to discuss your reques for more favourable terms. When our representative, Mr. Zhao, calls on you in the new year, he will make you an offer which we feel sure will meet with your approval.we send you our warmest congratulations on your increased business with us and look forward to further increases to our mutual benefit.Yours faithfullyRui XuezhenSales Manager。
商务英语电子邮件范文(汇总6篇)
商务英语电子邮件范文(汇总6篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!商务英语电子邮件范文(汇总6篇)商务英语电子邮件范文第1篇Dear Mr.Li，I acknowledge receipt of your letter of March 22， 20XX，and I really appreciate your prompt attention to my request.I am a faithful consumer of your products， and your service has always been satisfying.I promise I will support you in the future.Yours sincerely，Mary亲爱的李先生：我收到了您20XX年3月22日的来信。
商务英语邮件写作范文（精选17篇）
商务英语邮件写作范文（精选17篇）商务英语邮件写作范文篇1Declaring A Visit宣布访问Declaring A VisitDear Mr. / Ms,Mr. William Taylor, President of our Corporation and Mr. James Rogers, Marketing Manager, would like to visit Beijing to continue our discussions on a joint venture. They plan to leave in the second half of April and stay in China about a week. Please let us know if the planned visit is convenient for you and what itinerary you would suggest. If the time of their visit is agreeable, will you kindly request your Embassy here to issue the necessary visa?Yours faithfully商务英语邮件写作范文篇2询价Inquiriescathay Business Machines Import & Export Corporation20xx Century Boulevard Pudong, Shanghai 20xx06, ChinaTel： Fax：September 5, 20xxUniversal Software, Inc.2468 Oak StreetSan Francisco CA94105U.S.ALadies/Gentlemen：From the latest issue of Computer World we have learned about your Business Guide software package for IBM-compatible PCs. We would like to find out more information about thepackage because we think it might be appropriate to the needs of our customers.Would you mind answering the following questions?1. Is the program an integrated package, or does it come in several modules?2. Can the user swith from function to funtion without down-loading?3. Can the user customize the billing periods?4. Is there any provision for security?5. What is the price of the software?If you have a brochure that describes the package, we would appreciate you sending it along.Sincerely yours.SHEN Husheng(Mr.)Import Manager商务英语邮件写作范文篇3复函与报价RepliesandQuotations20xx-08-26Macer S.A24th November 20xxFoshan Sweethome Installations Ltd.2 Xiyue StreetFoshan, GuangdongChinaDear sirs,In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers' Joural , our illustrated catalogue also encolsed shows various types of bathroom fittingsand the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Chinese Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco MaraniSales ManagerEncl.2Via S.Lorenzo, 24/aCastellon SpainTel：(964) 560001 Fax (964) 560002商务英语邮件写作范文篇4时间：11月21日地点：通防部一楼会议室主持人：张焕杰参会人员：部门班长以上管理技术人员及职工代表会议内容：11月21日下午，通防事业部在部门一楼会议室组织召开观看事故案例座谈分析会。
常用英语商务邮件范文（精选3篇）
常用英语商务邮件范文（精选3篇）常用英语商务邮件范文篇1Letters of Introduction Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully常用英语商务邮件范文篇2邀请与答复Dear Mr. / Ms,We should like to invite your Corporation to attend the 20xx International Fair which will be held from August 29 to September 4 at the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully尊敬的先生/小姐，在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的20xx国际商品交易会，关于交易会的详情我们一周内将寄给你。
希望不久能收到你的来信，并能来参加。
您诚挚的肯定答复Dear Mr. / Ms,Thank you for your letter of June 28 inviting our corporation to participate in the 20xx International Fair. We are very pleasedto accept and will plan to display our electrical appliances as we did in previous years.Mr. Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully尊敬的先生/小姐，感谢六月二十八日来信邀请我们公司参加20xx国际商品交易会。
商务英语邮件写作
商务英语邮件写作邮件主题：商务合作申请尊敬的先生/女士，我写信是希望就可能的商务合作与您进行讨论与洽谈。
我公司（或个人）与贵公司有一些共同的业务领域，并且我们相信通过合作可以取得互惠互利的成果。
在此信中，我将先向您介绍我们公司（或个人）的背景以及我们在相关领域的经验和优势。
然后，我会提出我们对合作的具体建议，包括可能的合作模式、合作方案的可行性和预期效果。
首先，我公司（或个人）是一家专注于（具体领域）的公司（或个人）。
我们已经在这一领域工作多年，在市场上建立了良好的声誉和持续稳定的客户群体。
我们的团队由一群经验丰富、专业的专家组成，他们具备丰富的行业知识和技能。
在过去的合作项目中，我们取得了显著的成果，并与多家国内外知名企业建立了长期合作伙伴关系。
我们的专业水平和服务质量一直受到客户的高度评价和认可。
鉴于贵公司在业务领域的影响力和专业能力，我相信我们有机会开展更深入的合作。
针对我们的合作愿景，我公司（或个人）提出以下几点具体建议：1. 共同开展市场调研：我们可以共同进行市场调研，了解目标市场的需求和竞争情况，以制定更精准的战略和营销计划。
2. 知识共享与培训：我们可以互相分享行业内的新知识和最佳实践，并举办培训活动，提高员工的专业素质和技能水平。
3. 产品合作开发：我们可以共同研发或推出新产品，通过资源整合和创新合作，拓展市场份额和竞争优势。
4. 市场推广合作：我们可以共同制定市场推广策略，组织联合活动，共享市场资源和客户资源，实现互利共赢。
在以上建议的基础上，我们期待能够与贵公司进行更加详细且深入的讨论，从而确定具体的合作模式和实施计划。
我们相信，通过我们的合作，将能够实现更大的商业价值和共同发展的机会。
如果您对以上建议感兴趣，愿意进一步了解合作细节，或者有任何其他疑问和建议，请随时与我联系。
期待您的回复以及进一步的交流。
再次感谢您抽出时间阅读这封信件！祝好！诚挚的问候，（您的姓名）（您的职位）（您的公司名称）（联系方式）。
英语商务邮件范文(实用9篇)
英语商务邮件范文1道歉与解释AppologyDear Mr. / Ms，We are sorry we cannot send you immediately the catalogue and price list for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them， we will send you a copy.Yours faithfully道歉尊敬的先生/小姐，对三月十日来信所要目录和价格单，很抱歉不能马上寄去。
印刷商两周后供货，一旦收到，我们将给您寄去一份。
您诚挚的ExplanationDear Mr. / Ms，I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.On referring to our earlier correspondence，I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.Yours faithfully解释尊敬的先生/小姐，昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。
英文商务BEC邮件
①Dear Mr. Affleck,亲爱的艾佛列克先生：I learned from your message by accident on the Internet that your company needs car components.我偶然在网上看到贵公司正需要汽车零件的资讯。
We are a car parts manufacturer. I am sure you'll be interested in our products. We do hope there is an opportunity for us to cooperate with each other in the coming days.我们是一家汽车零件制造商。
我确信您一定会对我们的产品感兴趣。
很希望我们不久能有机会合作。
An early reply will be obliged!若您能早日回复，我们将不胜感谢。
Yours sincerely,Hugh Jackman休• 杰克曼谨上2Dear Mr. Cruise,亲爱的克鲁斯先生：We have obtained your company information from. So we are Emailing you to enquire whether you would be willing to establish new business relations with u s. 我们从阿里巴巴网站上得到贵公司资讯。
我们传送此封邮件给您是想询问您是否愿意与我们建立新的业务关系。
We have been a manufacturer of deluxe toiletries for many years. Now we are planning to extend our range. If the prices of your products are competitive, we would like to transact a significant volume of business.多年来，我们一直致力于高级化妆品的生产。
商务英语邮件写作范文
商务英语邮件写作范文Dear [Recipient's Name],I hope this email finds you well. I am writing to discuss the upcoming business conference scheduled for [Date] at [Venue]. As a participant, I would like to express my ideas and suggestions regarding the conference agenda and session topics.Firstly, I believe it is important to focus on current market trends and strategies for business growth. Topics such as "Digital Transformation in the Business Environment" and "Effective Use of Social Media for Brand Promotion" would be of great interest to participants. These sessions would provide valuable insights into implementing effective digital initiatives and leveraging social media platforms to enhance brand presence and customer engagement.Secondly, we should include sessions on cross-cultural communication and negotiation skills. In today's globalized business world, understanding and effectively communicating with people from different cultural backgrounds is essential. Therefore, sessions on "Building Effective Cross-Cultural Teams" and "Mastering Negotiation Skills in International Business" would greatly benefit attendees. These sessions should not only focus on theoretical concepts but also provide practical examples and case studies to facilitate better understanding and application of the learned skills.Additionally, I would like to suggest including a panel discussion on "Sustainable Business Practices and Corporate Social Responsibility." With the increasing importance of sustainability and ethical practices in business,it is crucial to address this topic during the conference. Bringing together industry experts who have successfully implemented sustainability initiatives can provide valuable insights and inspire others to adopt similar practices. Furthermore, discussing the importance of corporate social responsibility and its impact on brand reputation would be beneficial for all participants.Lastly, I recommend allocating sufficient time for networking sessions throughout the conference. Networking opportunities allow participants to establish new business connections, exchange ideas, and explore potential collaborations. A dedicated networking area with designated time slots for conversations and introductions would create a conducive environment for fruitful interactions.In conclusion, I believe that incorporating these suggested topics into the conference agenda will ensure a comprehensive and enriching experience for all participants. I kindly request the conference organizers to consider these proposals and make the necessary arrangements. I am confident that with these additions, the conference will be a resounding success and provide valuable knowledge and networking opportunities for attendees.Thank you for your attention and consideration. I look forward to your positive response.Best regards,[Your Name]。
商务英语电话对话范文
商务英语电话对话范文商务合作时，用英语来与客户进行对话，有什么范本吗?下面是店铺给大家整理的商务英语电话对话范文，供大家参阅!商务英语电话对话范文1A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?A：您好，感谢您致电布拉德福家庭公司。
我是特蕾西，有什么需要我帮忙的吗?B: Hello. I would like to speak to your director of human resources, Ms.Jenkins, Please.B：你好，我想找你们的人力资源部主任詹金思小姐通话。
A: Just a moment. I'll check to see if she is at her desk. May I tell her who is calling?A：稍等，我去看看她是否在办公室。
请问您是哪位?B: This is Bill Burton from Milford Insurance, I'm calling ___①___our meeting next Tuesday.B：我是米尔福德保险公司的比尔伯顿，我想问一下有关下周二我们见面的事。
A: Thank you, Mr.Burton. Can you pleaseholdfor a moment? I'll check to see if she is available.A：谢谢你，伯顿先生。
请您先等一会儿好吗?我去看看她是否在办公室。
B: No problem.B：没问题。
A: I'm sorry, Ms.Jenkins is away from her desk. She has already left for lunch. Would you like to____②____for her?A：非常抱歉，詹金思小姐现在不在办公室。
商务英语客服邮件范文
商务英语客服邮件范文Dear Valued Customer,We hope this message finds you well. We are writing to address your recent inquiry regarding our product support services.Our team is dedicated to ensuring your experience with our products is seamless and satisfactory. Should you encounter any issues, please do not hesitate to reach out to us.We are committed to providing prompt and efficient customer service. Our support team is available 24/7 and can be contacted via email, phone, or live chat.We understand the importance of timely communication and will endeavor to respond to your queries within 24 hours. Your feedback is crucial to us and helps us improve our services continually.In the meantime, you may find our FAQ section on our website helpful for immediate assistance. It contains answers to common questions and troubleshooting tips.We appreciate your patience and cooperation as we work to resolve your concerns. Your satisfaction is our top priority, and we are here to support you every step of the way.Thank you for choosing our company for your business needs. We look forward to serving you and building a lasting business relationship.Warm regards,[Your Name]Customer Service Team。
商务英语邮件表达.docx
附件是……，请参阅。
Please ki ndly find the attached .......Attached please kindly find the ……Enclosed is the …… , please kindly find it.Attached you will find …… , 我已经收到您的邮件。
I have received your email （yesterday/last week/this morning …… ）.Your email has been received.非常感谢您的回信。
Thanks very much for your early reply.Thank you for your email.我明白您的意思。
I know what you mean.I understand what you mean.Got it. （* 非常口语化，适合于关系很熟悉的同事朋友之间。
）我不太明白您的意思。
I do not quite understand what you meant.I have some problem understanding what you meant. 您能具体解释一下么？您能在说的清楚一点么？Could you please put it in a clearer way?Could you please explain it in detail?Could you please further explain it?What do you mean exactly by saying ……？如有问题，请随时和我联系。
Contact me if you have any problem.If there is any uncertainty, feel free to contact me.Call me if you have any problem.如有建议，请指出。
英语作文打电话或者联系邮箱
英语作文打电话或者联系邮箱英文回答：When it comes to making a phone call or contacting someone via email, I always try to be polite and respectful. For example, when I call someone, I usually start the conversation by saying "Hello, this is [my name] calling. How are you today?" It's important to show that I careabout the other person's well-being.As for sending an email, I always begin with a friendly greeting, such as "Dear [recipient's name]," or "Hello [recipient's name]," followed by a brief introduction of myself and the purpose of my email. I also make sure to use proper grammar and punctuation to convey my message clearly and professionally.中文回答：在打电话或者发邮件时，我总是尽量保持礼貌和尊重。
比如，当我打电话给别人时，我通常会以“你好，我是[我的名字]”开始对话。
重要的是要表现出我关心对方的身体健康。
至于发送邮件，我总是以友好的问候开始，比如“亲爱的[收件人的名字]”或者“你好[收件人的名字]”，然后简单介绍一下我自己和邮件的目的。
商务英语电子邮件及经典例句（2）
商务英语电子邮件及经典例句（2）商务英语电子邮件范文及经典例句13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement.追踪我们昨天在电话中所谈，我想答复你我们合约的一些待解决的议题。
14. I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.我收到你关于这个主题的留言。
我想你是否可以再详尽说明，也就是再提供多一点细节。
15. Please be advised/informed that...请被告知。
16. Please note that...请注意。
17. We would like to inform you that...我们想要通知你。
18. I am convinced that...我确信。
19. We agree with you on...我们同意你在。
20. With effect from 4 Oct., 2008...从2008年10月4日开始生效。
21. We will have a meeting scheduled as noted below...我们将举行一个会议，时间表如下。
22. Be assured that individual statistics are not disclosed and this is for internal use only.请确保个人信息不会外泄且只供内部使用。
23. I am delighted to tell you that...我很高兴地告诉你。
24. We are pleased to learn that...我们很高兴得知。
商务英语-邮件模板
Hi,KarenI hope you ‘re having a wonderful day。
My name is Maggie and i’m the marketing manager of Connieweld company。
I came across your information from a mutual friend ，Mr Jason.希望你正度过美好的一天，我叫麦琪，我是康宁公司的市场经理。
我是从我们的共同朋友Mr Jason处得知你的联系方式的I am writing to propose a collaboration opportunity between Connieweld （Mr Leo's company) And Polygroup .Polygroup is a inflatables production company and we have been in business since 2015. over the years,we have acquired a loyal customer base and shown steady growth Consistently. I have attached a company brochure for more information . i believe that Polygroup and Connieweld share the same value and mission and will become long-term partners.我写邮件的目的是提议一个可能的合作机会。
I’d like to set up a brief meeting with you for further discussion if you’r interested 。
i will be available from 10am to 5pm any day for the rest of the week。
外贸函电打电话
Telephone Calls 打电话Brief Introduction电话问询是贸易中一种很常见的方式。
对于生产或交易中遇到的各种问题，如果能通过电话方式解决，那便是最快捷、最有效率的。
Basic Expressions1. This is Dajiang Food Store. How may I help you?这里是大江食品店。
请问我怎样能帮到你呢？2. Could you put me through to the toy department?请帮我接玩具部好吗？3. I’d like to order 3 cases of beer.我打算订购三箱啤酒。
4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.我叫托尼·史密斯，住上海宾馆2107房间，我的电话号码是6567-8900。
5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.您订的书请汇款一千五百元过来，邮资包括在内。
6. Hold on a moment please.请稍等。
7. I’ll see if she is in.我去看看她有没有在。
8. I am afraid she is out at the moment.对不起，她这会出去了。
9. I’ll be pleased to if I can.如果能的话，我很高兴。
10. Extension 121, please.Sorry, the line is busy.请接121号分机。
对不起，线路忙。
11. Could I speak to Mr. Johnson, please?Sorry, there is no one by the name of Johnson here.我可以和约翰逊先生通话吗？对不起，这里没人叫约翰逊。
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Kelly works in the customer service department of the Taiwan Gadget Co., and she has just received a call from John Smith, a customer in Australia. He hasn't received the right order of artificial Christmas trees, and is quite upset about it. Kelly 在 Taiwan Gadget Co. 的客服部門工作，她剛接到一通由澳洲客戶 John Smith 打來的電話。
他收到的不是原訂單的人造聖誕樹，而且對此相當生氣。
John: May I speak to Kelly Lin?
John：請問 Kelly Lin 在嗎？
Kelly: This is Kelly Lin speaking. How may I help you?
Kelly：我就是。
有什麼我能為您服務的？
John: This is John Smith from the Aussie Imports Company. I'm calling in regard to the order I placed with your company a couple of weeks ago.
John：我是 Aussie Imports Company 的 John Smith。
我打來是為了我幾個禮拜前跟跟你們公司下的訂單。
Kelly: Oh! Was anything damaged?
Kelly：喔！是不是有損壞的貨物？
John: No! Everything arrived safe and sound. There was only one problem. You sent me the wrong Christmas trees!!!!! I ordered model number JB0601 and I received model number JB0610!!!!!
John：不是！所有物品都安全無恙的到達。
只有一個問題。
你們送錯了聖誕樹！我訂的是貨號 JB0601，但是我拿到的是貨號 JB0610！
Kelly: Oh, I'm terribly sorry to hear that.
Kelly：喔，我真的很抱歉。
John: The trees that you sent me are only three feet high! I ordered the six foot ones!
John：你們送過來給我的樹只有三呎高！我訂的是六呎高的！
Kelly: There must have been a typo when the salesperson took your order. I will make sure that the trees you want are sent out today. Please return the other ones to us by courier, and we'll pay for the shipping costs.
Kelly：一定是售貨員在接您的訂單時，打錯了號碼。
我保證您想要的樹會在今天送出。
麻煩您將其他錯誤的貨物以快遞寄回來給我們，我們會負擔貨運費用。
John: Please make sure that they're sent out today! Christmas is only a few short weeks away! Good-bye! (Hangs up the phone)
John：請確定所有的東西會在今天送出！聖誕節在過幾個禮拜就到了！再見！（掛掉電話）
From：X X X
To：X X X
Date：X X X
Subject：Please Accept Our Sincere Apologizes
Dear Mr.MacDonald：
Providing quality customer service is a major priority of our company，however we understand that we sometimes fail to meet customer’s satisfaction. It is a frustrating event for everyone when an order has been mishandled.
Please accept our sincerest apology for any inconvenience you may have incurred from your recent order. We hope your order has been fixed and any other problems have been resolved to your satisfaction. Also，for your information，our employees are undergoing further company training in order to prevent such mishaps from happening again. If there is anything else we can do for you now or in the future，please do not hesitate to let us know.
Thank you for your cooperation and understanding.
Yours sincerely，
Sandy Fei
Customer Service Manager
常用表达方式
表达歉意：
Please accept our sincerest apology for any inconvenience you may have incurred from your recent order.
相关词语
mishandle 装卸不慎
compensate for 赔偿。