国开管理英语3
国家开放大学《管理英语3》形考
国家开放大学《管理英语3》形考1. 引言《管理英语3》是国家开放大学管理专业的一门重要课程。
该课程主要培养学生在管理领域运用英语进行交流和沟通的能力。
本文档将从以下几个方面介绍该课程的学习内容、考试要求以及备考建议。
2. 学习内容《管理英语3》课程主要包括以下几个方面的学习内容：1. 课程概述：介绍《管理英语3》的教学目标、课程安排和考核方式。
2. 商业邮件写作：学习如何撰写商务邮件，包括信函格式、语言表达和邮件礼仪等。
3. 会议交流技巧：学习如何进行商务会议，掌握会议流程、议程安排和发言技巧等。
4.商务演示技巧：学习如何进行商务演示，包括演示结构、幻灯片设计和口头表达等。
3. 考试要求《管理英语3》形考的要求如下： 1. 闭卷考试：考试采用闭卷形式，学生需要参考课本和相关笔记进行答题。
2. 题型设计：考试包括选择题、填空题和问答题，涵盖了课程的各个方面。
3. 考试时间：考试时间为120分钟，学生需要在规定时间内完成试卷。
4. 分数评定：考试成绩占总评成绩的70%，平时成绩占30%。
4. 备考建议为了更好地备考和应对《管理英语3》的形考，以下是几点备考建议： 1. 预习复习：提前预习每一节课的内容，复习重点难点知识。
2. 制定学习计划：制定合理的学习计划，合理安排每天的学习时间，确保每个章节都有充分的时间复习。
3. 做题练习：多做题目，尤其是以往的形考题目，熟悉题型和解题技巧。
4. 参考资料：除了教材，还可以参考一些相关的英语管理书籍和在线资源，扩大阅读面和学习深度。
5. 合作学习：可以与同学组队学习，互相讨论，提高学习效果。
6.多练习口语：通过与同学进行口语练习，提高自己的口头表达能力。
结论《管理英语3》是国家开放大学管理专业的一门重要课程，通过学习本课程，学生可以提高在管理领域使用英语的能力。
对于备考形考，学生需要认真复习课程内容，多做题目，制定合理的学习计划，并参考相关资料进行拓展阅读和口语训练。
国家开放大学《管理英语3》机考题题库精选全文
可编辑修改精选全文完整版交际用语（单选题）1、-Don't take too long at the coffee shop. It's 14:15.-_______________________________________正确选项1.I see. We have 30 minutes left.2、-Have you been to Paris?-_____________________正确选项1.No, it was a long time ago.3、-Have you ever been to Tokyo?-_________________正确选项1.No, but I hope to go there next year.4、-Hello, I'm Harry Potter.-Hello, my name is Charles Green, but____________________正确选项1.call me Charles5、-How are you feeling now?- _________________正确选项1.Much better.6、-I'm terribly sorry that I've spilled some coffee on the table.-_________________正确选项1.It doesn't matter.7、-I've started my own software company.-________________正确选项1.No kidding! Congratulations!8、-It's getting dark. I'm afraid I must be off now.-OK. _________________正确选项1.See you.9、-Let me introduce myself. I'm Steward．-_______________________________________正确选项1.Pleased to meet you.10、-Let's go to the library this afternoon.-_______________________________________正确选项1.That's a good idea.11、-Lily complains that she has never got any mail.-______________. I will write her right away.正确选项1.That's too bad12、-Nice weather, isn't it?-_______________________________________正确选项1.Yes, it is,13、-So sorry to trouble you.-_________________正确选项1.It's a pleasure.14、-What's the weather like in that area?-________________正确选项1.It's rainy.15、-What's wrong with you,dear?-_________________________正确选项1.I have a terrible headache.词汇与结构（单选题）1、_____ of Professor Smith's have arrived here.正确选项1.Two students2、_____, some quality management system failures do make headlines.正确选项1.Unluckily3、_________ you change your mind, I won't be able to help you.正确选项1.Unless4、A car hit her when she was walking ______ the road.正确选项1.across5、A recent _______ showed 68% of citizens were in favour of the plan.正确选项1.survey6、Are these shoes ____ for you?正确选项rge enough7、Community workers come to _______ rice, vegetables, and other food.正确选项1.distribute8、Even in small companies, computers are an ______ tool.正确选项1.essential9、He used to ______ very hard when he was young.正确选项1.work10、He was the first person to _______ the construction of the bridge.正确选项1.propose11、I bought a new car last month, but I ______ my old car yet.正确选项1.have not sold12、I took it for _______ that you wouldn't come here again.正确选项1.granted13、I was trying to get into the ____ bus when I heard a voice from behind.正确选项1.crowded14、I've read _____ today.正确选项1.something special15、It is one of the best concerts I ____________.正确选项1.have ever been to16、It was in Johnson's hotel _____ the business meeting was held last year.正确选项1.that17、Mary's father is very pleased ____ her.正确选项1.with18、Mike is ______ an honest worker ______ we all believe him.正确选项1.such…that19、Normally, the price ____________ be marked on the shelf.正确选项1.is supposed to20、On Saturday afternoon, Mrs. Green went to the market, _______ some bananas and visited her friend.正确选项1.bought21、Such events _______ only when the external conditions are favourable.正确选项1.occur22、That dinner was the most expensive meal we __________.正确选项1.had ever had23、The _______ store has recently installed a new booking system.正确选项1.chain24、The book _____ Mike's. It has his name on it.正确选项1.must be25、The box was _______ heavy for me to lift.正确选项1.too26、The child ______ fluent French.正确选项1.speaks27、The company made a _______ of $309,000 last year.正确选项1.profit28、The government _____ do something about these companies especially when food safety is concerned.正确选项1.should29、The machine _____this morning for no reason.正确选项1.broke down30、The news _____ we are having a holiday tomorrow is not true.正确选项1.that31、The underground connection system is _______ two levels.正确选项1.made up of32、There are _____ flowers in the garden.正确选项1.two little yellow33、They _____ leave next Friday.正确选项1.decided to34、They set up a branch in Chongqing to _________ air conditioners.正确选项1.manufacture35、This was the first time she saw him ____________.正确选项1.in person36、Ultimately, marketing is designed to _____ extra revenue.正确选项1.bring in37、While I was skiing, I _______ and broke my wrist.正确选项1.fell38、You can of course help the local school by giving them a ________ directly.正确选项1.donation阅读理解（单选题）Human Resource Management (HRM) is the process of managing people and their relationships in an organization. These two processes are important in the success and growth of a business. In manag 省略...1、____________ is NOT mentioned in the text about the success of HRM.正确选项1.Training2、____________is / are important in the success of a business.正确选项1.The process of managing people and their relationships3、According to the passage, it is important for the employees to know the career path, pay, training and other opportunities through _________.正确选项1.policies4、The most important component of HRM is_________.正确选项1.staffing5、We can use _________ to evaluate career improvement and to determine pay increases.正确选项1.performance managementI'm Michael Bush, Managing Director of Hoogle Engineering. I am pleased to welcome you here to our website and I'd like to tell you a little about the company and its organization. Hoogle Engineering 省略...1、Hoogle Engineering was set up in ________.正确选项1.the twentieth century2、People in a flat structure usually work in ________.正确选项1.teams3、There are many different ________ of management in a tall structure.正确选项1.levels4、Which is the best title for the passage？正确选项anization Structure in Hoogle Engineering5、Which of the following statements is NOT true according to the passage？正确选项1.the author thinks the two structures have the same functionsUncle Li and Uncle Wang are good friends. They live next to each other and their farms are both at the foot of the mountain. So they can help each other. But neither of them likes to use his head. The省略...1、The two farmers carried the apples to the city to _________.正确选项1.make a profit2、The two farmers had to sell their apples at a low price because ________.正确选项1.a lot of apples had been already carried to the city3、Uncle Li and Uncle Wang live in the low and broken houses because _________.正确选项1.they're both poor4、Uncle Li and Uncle Wang were unhappy because _________.正确选项1.they had sustained losses in business5、Which of the following is true?正确选项1.Neither of the farmers is clever.阅读理解（判断题）English is spoken as a native language by around 377 million people, and as a second language by around 375 million speakers in the world. Speakers of English as a second language will soon outnumber 省略...1、American explorers sailed all over the world and took English to many places.正确选项1.F2、English is the most widely used language in the world according to the second paragraph. 正确选项1.T3、English will maintain its dominance because of its language advantage.正确选项1.F4、The first paragraph shows that English has the largest population of native speakers in the world.正确选项1.F5、The Hollywood films flooded the market because people in the world love English films.正确选项1.FI think the most terrible thing in life for my little brother is getting up in the morning. He is almost sick when my mother calls, "Herbert! It's seven o'clock! Get up!"Herbert answers, "I'm 省略...1、My mother often has to go upstairs and pull Herbert out of bed as he refuses to get up. 正确选项1.T2、Sometimes we have to send for a military band to wake Herbert up.正确选项1.F3、The most terrible thing in life for my little brother is going to school.正确选项1.F4、The writer thinks some day Herbert will learn to get up on time.正确选项1.F5、When mother calls, Herbert doesn't answer and remains in bed.正确选项1.FTo save money, you simply need to spend less than you earn. It is easy to say, but why is it so difficult to do? To answer this question, you need to study the factors that keep you spending all the t省略...1、Always pay attention to your budget while spending.正确选项1.T2、For most people, easy access to credit is the biggest reason for overspending.正确选项1.T3、Using a credit card to pay is spending free money.正确选项1.F4、Using credit card is an effective way to get your spending under control.正确选项1.F5、You have to pay for the credit card loans by the end of each month.正确选项1.T。
2023秋季学期国开电大本科《管理英语3》在线形考(单元自测3)试题及答案
2023秋季学期国开电大本科《管理英语3》在线形考单元自测3试题及答案说明：资料整理于2023年11月21日；适用于2023秋季学期国开电大本科学员一平台在线形考考试。
单元自测3试题(题库)及答案说明：测试中共有6道随机题，其中有5道选择题和1道完形填空题。
第一大题：选择填空(每题10分，共5题)从下列选择题库中抽2个小题Everything is going smoothly.[答案]What do you think of everything?—Are you going on holiday for a long time?[答案]A.It was a long time.—I wonder if I could use your computer tonight?[答案]A.Sure,go ahead.—In what form will you take the investment?[答案]B.We'll contribute a site and the required premises.—Is it more advisable to upgrade our present facilities than taking the risk of opening a new park?[答案]C.I don't think so.—Is it possible for you to expand business there?[答案]C.Yes,I think so.从下列选择题库中抽3个小题A budget is an estimation of the and. o ver a specified future period of time.[答案]B.revenue;expensesIf the building project. by the end of this month is delayed,the construction company will be fined. [答案]A.to be completedJohn as well as Mike j ust been back from an important meeting.[答案]B.hasLet's discuss these problems at the meeting,[答案]C.will youPurchasing the new production line will be a deal for the company. [答案]A.profitableRent ,electricity and insurance are all examples of the company's[答案]A.overheadThe manager urged his staff not to. t he splendid opportunity.[答案]B.missThey are trying to t he waste discharged by the factory for profit. [答案]C.exploitThey recommended that the amusement park[答案]C.be extendedYou can go out, you promise to be back before 12 o'clock.[答案]C.as long as第二大题：阅读理解选择、判断、翻译等(共50分)从下列带★题库中抽其中1个试题★翻拜为下面的句子选择正确的翻译(每题10分)。
国家开放大学电大本科《管理英语3》期末试题及答案
国家开放大学电大本科《管理英语3》期末试题及答案关建字摘要：答案，内容，序号，格式，词汇，短文，选项，试题，共计，完成竭诚为您提供优质文档，本文为收集整理修正，共8页，请先行预览，如有帮助感谢下载支持国家开放大学电大本科《管理英语3》2021期末试题及答案（试卷号：1377）一、交际用语（共计10分，每小2分）1-5 0：选择正确的语句完成下面对话，并将答案序号写在答题蜓上。
L - I'm more than happy to go out this weekend.— We've got so much work to do at that time.A. Don't worry. B Forget iUC. Doni say so.2.— I'rn leaving for Shanghai tomorrow^A-Sec you later. B. Hnvc a pleasant trip!C goOUTfor a drink.3.—Could 1 help you with your henvy box? You are so tired .—! can moxuigc it.A. No. Thanks.B. Yes, please.C«. All right.;4>— 1 wonder if 1 could use your computer tonight?A. Surct go ahead.h doesn11 matter.C. Who c/irea?5.—_______— Fire> hre service please! There F s a huge lire hcrc>A. 911« how may 1 direct your call?B. How may 1 help you?G Whnt can I do lor you?二、词汇与结构（共计30分,每小H 2分）6-20踊：阅读下面的句干,从A、B.C三个选项中选出一个能填入空白处的正确选顼•井将答在答H»±o6.A bus driver the safety of hi, passengersA. is respcinnible in B- is r<»ponjHble（orC\ in responsible to7.lie gave up hi» siudy in college in____________ .A. bundle IL deupnir（\ n»hH. ! hr rnanH^rr urgrd his not t<» the nplrudid opportunity.Ab Mick B-mi”案序号写 c ticC. r^rttprA number of boy< abnent xomc titnr during the tertn.Ai have beenC ・ will1(). 1 hm lit thr bookA. to whichC. from whichII. Lei 1J the report n on I het Inlesit work-A. overC« to12’ Itto puini to or talk II I HMI I strHngerii in publicA. not politeC. Kood13・ I wish you SUCCCMH in your c«recr>K polite B. with I h/ivr? Icnrned n lot.B. by whom B. ho» beenA# (io ahead>f 「he Mmr to you. B. It mntfrrI4・ My friend invited me the art club, and I neerpted it with plcAnurr>A. joinjC ・ joirnng15t I n book when rhe irlephone•R rcad >tA raiiA B. to join A. wn» r<2Aciiiig tee rAngC. was reading tee WAM ringing16.A, Wh.tC. Whnt nn17.You enn go OUGA. KU hr ”(\ ii* long ftf»important it is (or k 血io unomne (rccly!B How you promiMr to lir back before 12 o^lark.已AM f»r M1 B t They rrcommended thnt the amuwefnrnl pork•A. wan cxtcndeilbe cxtcudrdMh iti known to nil. too much fat cauara heart problemsA. It B> As H ・ will bt? exiendedC. J UST as20. She doesn*!French ar German.A. speakC talkB・ say三、卸读理解(共40分，每小题4分)2】一25 fii：阅谟下列短文，从A、H、C三个选项中选出一个正确答案,并将答案序号写在答蜓纸上.Pasiui对1To mmnnixe traffic jams in the city centre and on rnn|or roads out of Sydney • the City's highway department will not agree to road closures scheduled for werkdays or Saturdays()n minnr rOAds outsicle the city emtret weekdays amJ Saturdays may be considered.、ou musi apply for approval la do roadwork and other ro^d-relatcd activities，tree cutting nnd use of very large construction machinery*laddrrs rtc<Pleastt note that approval is needed if you plan to block the roac! or footpath.Application!^ io liAve n road closcti !a tridfic must be completed and to the Depunmen^s Traffic Calming Committee nt least a month before the scheduled date.R加th can hr closed partially or fully, depending on your rc<|inrcment^ Partinl rond closures are only allowed in light truffle MFCHS where there will be ot least 1 lane for traffic wnh extrn traffic control measures to tnnkc »urr2 way trnffic can continue to run (or the (hiratinn of the work Any change o( trnffic (low will require the proposal to be treated HS a full road closure. For further inlarniation nbout n pArual rand closure• please refer to (Contacts.11 you nre orKnuixing o parade* march ar other type of Mrcct-b nscd event • approvnl is required and we rcnimniend you choa^r onr of our4preferred routes.Choosing nn existing route reduces thr amount of pliinrnng you will need co do.£】.As a rule. Sydney k highway department will Agree to rond closures in the city centre jicheduledforA. weekdaynC・ Sunday、.R SaturdaysII you wnm n road dosed to traffict you must complete your upplicationti and nend them to the rclcvftni committee at least before the uchrdulcd dntr<A. a weekC two months23# Partinl of full road closures are decided by .A. the requircmrntti from applicants& the traffic iltiw(:.the? rond conditiannB. 30 days24.Which of the following is NOT the condition for partial road closures according i the poMAgc?A.In light traffic areatuB.< )n work daya<Ct Fhcrc will be at least I lane for traffic during the work.25.Which oi the following would be the best title of this passage?A・ Road (JoNure Procedures in SydneyFt Rond ConditioriA in SydneyRoad Munngerncnt in Sydney26—30题：靖根据短文内容判断给出的塔句是否正确，正确的写“T",错误的写“F”，并将答案写在答18纸上。
国开电大本科《管理英语3》在线形考(单元自测7)试题及答案
国开电大本科《管理英语3》在线形考单元自测7试题及答案说明：测试中共有6道随机题，其中有5道选择题和1道完形填空题；均可以从下面题库中找到试题及答案。
一、选择填空―How is everything going?―_________,we’ve been quite busy this month and there’s been quite a lot of progress since the last inspection.A.You can just lookB.As you can seeC.Please just look around[答案]B―I’d like to take a look first at those structural support beams that were going to be put in place on the second floor.―_________,here’s your jacket and helmet,and you’d better put on these boots as well-it’s our site policy.A.GoodB.You’re welcomeC.Certainly[答案]C―_________about it now?―Every time a customer has complained we’ve followed our store policy and offered them an exchange or a full refund.A.What’s the planB.What’s be doingC.What’s being done[答案]C―I suggest you offer affected customers a discount on their next store purchase,explain the situation and apologize to them.―Right,of course._________A.I’ll get on it right away.B.I got it now.C.I understand perfectly.[答案]A―What’s the latest situation with all these customer complaints we’ve been receiving?―_________the quality of the material has not always been up to standard.A.I believeB.I’m afraidC.I think[答案]BA Chinese company is going to_______over the well-known Japanese company TOSHIBA Corporation.A.getB.takeC.turn[答案]BApple almost lost its dominance in the smartphone market_________it became clear that it was difficult to make a call using the much expected iPhone4.A.whenB.that1。
国开管理英语3边学边练全
国家开放大学《管理英语3》边学边练1-8（全）Unit 1 Organization Structure边学边练1、将职务头衔和对应的管理部门进行匹配。
Quality Controller（质检员）→Quality Control Dept.,Marketing Manager（营销部经理）→Marketing Dept.,Purchasing Officer（采购部经理）→Purchase Dept.,Engineer（工程师）→Engineering Dept.,Accountant（会计）→Finance Dept.,President（总裁）→Board of Directors,Production Manager（生产部经理）→Production Control Dept.,Training Officer（培训主管）→Human Resources Dept.2、回顾一下会话演练的内容，和Wendy一起完成公司的组织结构框架图。
1.Operations2.Customer Servicemunications4.Sales and Marketing5.Finance&Administration回顾文章内容，判断正误。
1、Companies today are responsible for employee's career.对错正确答案是“错”。
2、It is the CEO who decides your place.对错正确答案是“错”。
3、You need to understand your company well so that you can do things well.对错正确答案是“错”。
4、Understanding yourself means knowing well about your strengths, weaknesses, your values, how you learn, how you do with others and so on.对错正确答案是“对”。
国开电大本科《管理英语3》机考真题
国开电大本科《管理英语3》机考真题Management English 3 Machine ExamPart One: Reading comprehension (50 points)Read the following passages and answer the questions.Passage 1The Importance of Effective Communication in ManagementEffective communication in management is critical to the success of any organization. Within companies, communication is used to inform employees about company goals and objectives, as well as provide feedback on performance. Effective communication can also help build trust and improve employee morale.Good communication skills enable managers to provide clear, concise instructions and feedback to employees. Managers who communicate well can also motivate employees by showing their interest and concern for them. A manager who shows concern for an employee can help build a sense of loyalty and commitment to the company.Effective communication also helps managers build relationships with employees. Managers who take the time to listen to the concerns and issues of their employees can create a healthy work environment that is more productive and efficient. Communication can also help managers identify potential problems and address them before they become serious issues.Ultimately, effective communication in management contributes to the overall success of a company. By providing clear, concise information, managers can make informed decisions that will benefit the company and its employees.Questions:1. What is the importance of effective communication in management?2. What are some benefits of effective communication for employees?3. How can effective communication help identify potential problems in a company?4. How does effective communication contribute to the success ofa company?Passage 2Strategies for Human Resource Management in Small BusinessesHuman resource management (HRM) is becoming increasingly important in small businesses, as it is essential for the development and growth of these organizations. HRM can benefit small business owners by providing them with the necessary tools to manage their employees more efficiently, maintain a positive work environment, and hire the right people for the job.One strategy for HRM in small businesses is to make sure that employees have clear job descriptions and responsibilities. Byproviding clear job descriptions, employees will know exactly what is expected of them, which can help increase productivity and job satisfaction. This can also help prevent misunderstandings between employees and managers.Another important strategy for HRM in small businesses is to establish a company culture that values employee motivation and participation. By creating a work environment that fosters employee motivation and participation, businesses can reduce employee turnover and increase productivity. A positive company culture can also contribute to the overall success of a business by attracting and retaining talented employees.Finally, successful HRM in small businesses often involves developing effective recruitment and selection strategies. Small businesses should prioritize attracting the right employees with the necessary skills and experience to help the business grow.Questions:1. Why is HRM becoming increasingly important in small businesses?2. How can clear job descriptions benefit employees and managers?3. How does a positive company culture contribute to the successof a small business?4. What is the importance of effective recruitment and selection strategies for small businesses?Part Two: Vocabulary and Phrases (25 points)Match the words or phrases from column A with their definitions in column B.A B1. Leadership a. Resulting in a lot of waste2. Organization b. Causing no harm or damage3. Risk management c. The ability to direct a group of people4. Efficient d. The process of planning and arranging things5. Productive e. The process of identifying and assessing risks6. Harmless f. Producing a lot of things or goods7. Wasteful g. Achieving maximum productivity with minimum wasted effort or expensePart Three: Grammar (25 points)Complete each sentence with the appropriate word(s) or phrase. 1. Management _______ responsible for making decisions that will benefit the company and its employees.2. Good communication skills _______ managers to provide clear, concise instructions and feedback to employees.3. _______ managers take the time to listen to the concerns and issues of their employees, they can create a healthy work environment that is more productive and efficient.4. One strategy for HRM in small businesses _______ establishinga company culture that values employee motivation andparticipation.5. Small businesses should prioritize attracting the right employees _______ the necessary skills and experience to help the business grow.Part Four: Writing (50 points)Write an email to your supervisor discussing the benefits of effective communication in management, including how it can contribute to the overall success of your company. Include specific examples, such as how clear communication has improved employee morale and productivity in your department.Dear Supervisor,I wanted to take a moment to discuss the importance of effective communication in management and how it can contribute to the overall success of our company.As you know, effective communication is critical to the success of any organization. It enables managers to provide clear, concise instructions and feedback to employees, which can lead to increased productivity and job satisfaction. In our department, we have seen firsthand how clear communication can improve employee morale and productivity.For example, when we implemented a new project management system last year, we made sure to communicate clearly with our team about what was expected of them and how the system would work. As a result, we were able to complete the project on timeand within budget, and our team felt more confident and satisfied with their work.Effective communication can also help build trust and improve employee morale. By showing concern for our employees and taking the time to listen to their concerns and issues, we have created a healthy work environment that is more productive and efficient.Ultimately, effective communication in management contributes to the overall success of our company. By providing clear, concise information, we can make informed decisions that benefit the company and its employees. I look forward to continuing to work with you to improve communication within our department and across the company.Best regards,[Your Name]。
国家开放大学学位英语考试复习-管理英语3阅读练习及参考答案（学位）.docx
阅读下面的短文，并从A, B, C, D四个选项中选择一个正确的选项，并把答案序号填写在空白处。
Passage 1Human Resources Management (HRM) is the process of managing people and their relationships in an organization. These two processes are important in the success and growth of a business.In managing people, staffing is the most important component of HRM. It needs to make guidelines and procedures for hiring and placement. Staffing also involves the management of employees on matters like monitoring of holidays, absences, health and safety, disciplinary action, and dismissal.Another important element of HRM in managing people is keeping the employees in the company. The training of employees to enable them to improve their career development is very important. Good HRM policies ensure that there are clear regulations which show the pay levels for the different positions in an organization. It is important for the staff to know the career path, pay, training and other opportunities that are available to them. Performance management is another important component of HRM. The reason for this is that many employers use it to evaluate career improvement and to determine pay increases.The secondary role of HRM is the management of the relationships among people in an organization. This includes staff within departments as well as across the whole organization. The relationship between staff and management is an imporlanl factor in the success of an organization. It decides how fast an organization will realize their goals.The focus of HRM is the people within an organization. Regular planning, monitoring and evaluation are important for the success of HRM. Successful management ensures that all employees know their role, career development and also feel part of an organization.1.Human Resources Management involves the management of.A.peopleB. people's relationshipsC. payD. people and their relationshipsis not mentioned for staffing.A.holidaysB. health and safetyC. disciplinary actionD. trainingThe underlined word "evaluate" in the 3rd paragraph means.A.improveB. assessC. ensureD. enableThe focus of HRM is thewithin an organization.A.staffB. performanceC. managementD. the board of directorsThe passage mainly talks with.A.teamwork spiritB.talents and goalsC.managing people as well as their relationshipsD.career path Passage 2To save money, you simply need to spend less than you earn. It is easy to say, but why is it so difficult to do? To answer this question, you need to study the factors that keep you spending all the time.Easv access to creditFor most people, this is the biggest reason for overspending. People can easily get acredit card, simply by filling out a short form in a bank or going to their website. They can borrow money from banks to go shopping, even buy cars or houses. When you aren't physically handing someone money or a check for a purchase, you will feel you are spending free money or you aren't spending money at all. Try using cash to get your spending under control.Misusing credit cardsA credit card is an interest free short-term loan. When used as planned, this can be a powerful financial tool. The problem is when you begin to lei the balance continue from month to month. If you make a $20() purchase on your credit card and find out that at the end of the month you can't afford to repay the full amount, this is when the high interest rates on the cards really begin to hurt you. That is no way of saving money.Giving in to temptationWe all need to enjoy life, but don't waste your financial future for a few guilty pleasures today if they aren't in your budget. When you know that you can't afford an activity, don't give in. Instead, invite your friends over for a home dinner party, game night, or some other activities where you can still enjoy time together, but without breaking your budget.1.According to the passage, what is the main reason most people overspend?A.Too much temptation.B.Easy access to credit cards.C.Easy access to online shopping.D.Too easy way to borrow money from friends.2.Which of the following statements regarding a credit card is NOT correct?A.It helps to make ends meet.B.It is an interest free short-term loan.C.It is a powerful financial tool.D.An application should be made.3.What is recommended if we can't afford an activity?A.Giving in to the temptation.B.Simply giving it up.C.Inviting your friends over for it.D.Spending money as you like.4.What docs the underlined word "budget" in the last paragraph mean?A.pocketB. activityC. financial toolD. financial planWho will benefit most from the passage?A.Those who don't know how to make money.B.Those who don*t know how to use credit cards.C.Those who want to save money, but enjoy life.D.Those who want to save money, but can't make ends meet.Passage 3To minimize traffic jams in the city center and on major roads out of Sydney, the city's Highway Department will not agree to road closures scheduled for weekdays or Saturdays. On minor roads outside the city center, weekdays and Saturdays may be considered. You must apply for approval to do roadwork and other road-related activities, tree cutting and use of very large construction machinery, ladders, etc. Please note that approval is needed if youplan to block the road or footpath.Applications to have a road closed to traffic must be completed and sent to the Department's Traffic Calming Committee at least a month before the scheduled date.Roads can be closed partially or fully, depending on your requirements. Partial road closures are only allowed in light traffic areas where there will be at least 1 lane for traffic with extra traffic control measures to make sure 2-way traffic can continue to run for the duration of the work. Any change of traffic flow will require the proposal to be treated as a full road closure. For further information about a partial road closure, please refer to Contacts.If you are organizing a parade, march or other type of street-based event, approval is also required and we recommend you choose one of our 4 preferred routes. Choosing an existing route reduces the amount of planning you will need to do.1.Sydney's Highway Department will agree to road closures planned forinthe city center.A.SaturdaysB. SundaysC.weekdaysD.weekendsIf you do any road-related activity,.A.you must apply for approval by making a phone call.B.you must complete an application and send it to the city's Highway Department half a month earlier.C.you need to send your application to the Department's Traffic Calming Committee at least a month earlier.D.you don't need to apply fbr approval.2.More information about a partial road closure can be found from.A.the city's Highway DepartmentB. the city councilC. Traffic Calming CommitteeD. ContactsThe underlined word "parade” in the last paragraph means.A.partyB.matchC. celebrationpassion3.The main idea of the passage is aboutin Sydney.A.road closure proceduresB. road conditionsC. traffic conditionsD. road repair procedures Passage 4What often troubles food companies is how to control problems like rats and insects without harming the food. Pest control experts say poisons should never be used where they may enter food and the first line of defense against pests is to clean the places where the food is handled or stored.Floors, food preparation surfaces and tools can be disinfected with chemicals. Food containers should be stored about half a meter off the ground and half a meter away from any walls. Storage areas should be kept dry and clean.Containers for raw materials such as rice and wheat should be kept closed and clean. Any foodstuff split during delivery or handling should be cleared up both inside and outside the building. Pests enter a building from the outside, so pay attention to outer walls. Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deoy pests a place to live.Check that doors and windows are completely closed. Also any hole that might allowpests to enter a building should be filled. Rats can enter through a hole the size of a coin. A mouse can pass through a hole half that size.Supervisors should make a list of pest control measures to be taken by employees. In most countries, there is a food and drug administration bureau, or some agency with a similar name, which enforces rules nationwide, responsible for rules about the use of pesticides, etc. However, businesses where food is stored, prepared or sold must also follow state and local health laws. Most of these governmental departments or bureaus have websites with information about food safety policies and other issues. People can easily access the information.1.Where should food containers be stored?A.On the floors.B.On the walls.C.Either off the floors or away from the walls.D.Both off the floors and away from the walls.2.What does the underlined word "deny" in Para. 3 mean?A.offerB. keepC. refuseD. helpWhy are outer walls important?A.Stopping sunlight from entering a building from the outside.B.Preventing pests from entering a building from the outside.C.Keeping moisture from entering a building from the outside.D.Being waterproof.3.Where can people easily access lhe information about food safety policies?A.From the food companies.B.From pest control experts.C.From Government departments and bureaus.D.From the websites of Government departments and bureaus.4.What is the main idea of the passage?A.How to make food containers clean.B.How to prevent pests from entering the food.C.How to keep pests and chemicals from food storage.D.How to kill pests with poison.Passage 5Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, doorknocking seems like an intrusion into other people's lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-to-face.BEFORE YOU GO OUT・Begin with a door hangerTry leaving a door hanger two days before you go door-knocking. It should brieily describe the project and say that someone will be around in person.・Wear an official name tagDoor-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller.WHEN YOU GO OUT・When to go and what to do firstThe best times to knock are usually Saturdays. On other days, after dinner is ideal. When someone answers the door, smile and introduce yourself; say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit.・State what action the other person should take and the benefitsTell the person what they need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize the benefits you've already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation, a signature, or a promise.・Record contact information on the spotRecord names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You won't remember them later!1.Which of the following statements isn't mentioned in the description of doorknocking?A. A lost art.B.An invitation to dinner.C. A disturbance to people's lives.D.The most useful way of making face-to-face contact.2.Which of the following items isn't included in the best name tags?A. The date of birth.B. The logo of theorganization.C. The name.D. A color photo.3.When is not a good time for door-knocking?A. On Saturday mornings.B. On Saturday afternoons.C. On weekdays before dinner.D. On weekdays after dinner.4.What does the underlined word "emphasize'' mean?A. expressB. stressC. repeatD. requireWhat information should be written down when going door-knocking?A. Phone numbers.B. Names and addresses.C. Responses to questions.D. All of the above.Passage 6A Quality Management System (QMS) should clearly understand customers5 requirements, and provide good design, qualified production in an efficient way.When the Quality Management System fails to fulfill its function and customer requirements are not met, customers might be upset; management and employees both might be unhappy, but its negative influence is not so widespread. Unluckily, some Quality Management System failures do make headlines. Here are two cases of famous quality management failures:The Ford Pinto is the most well-known and the worst disaster in the whole US automobile industry in the 1970s. Apparently the whole US auto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixties. Not only were many cars built in the 1970s ugly and poorly designed, they also became veryunreliable after 40-50 thousand miles. The Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management.Apple almost lost its dominance in the smart phone market when it became clear that it was difficult to make a call using the much expected iPhone 4. Calls were suddenly stopped causing widespread dissatisfaction among loyal customers. Independent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call 一not a great feature for a handheld device mainly used to make calls. Meanwhile Apple continued to deny the problem. As the problem continued to make news headlines, Apple finally agreed to a "voluntary" recall to correct the problem.1.What shouldn't a Quality Management System do?A.It should understand customers5 requirements clearly.B.It should produce quality products.C.It should produce well-designed products.D.It should work inefficiently.2.When the quality management system fails to perform its function, which of the following statements might not be true?A.Customers may be upset.B.Negative influence must be widespread.C.Top management might be unhappy.D.Employees might be unhappy.3.Which of the following statements is NOT correct in the description of the cars made in 1970s?A. They soldwell.B.They were unreliable.C. They wereugly.D.They were poorly designed.4.What does the underlined word "ethical'' in Para. 3 mean?A. essentialB.finalC. moralD.nationalWhat was the problem with iPhone 4?A.It did not have a good feature.B.It was not a good handheld device.C.It lost its dominance in the phone market.D.It had technical difficulties in making calls.Passage 7The 2014 Ebola outbreak is the largest in history and the first one in West Africa. Although the current epidemic does not cause a significant risk to other nations, many countries, including China and the United States of America, have actually been working closely with the Ebola hit states. For example, the US Centers fbr Disease Control and Prevention (CDC) is taking precautions at home besides its activities abroad.CDC's team of "virus hunters” is supported by specialized public health teams both in West Africa and at the CDC Atlanta headquarters. Together, they offer continuous support to save lives and protect people. CDC works closely with a number of US government agencies, national and international partners.On Sept. 2, 2014, CDC Director, Tom Fricdcn called for more international partners tojoin this effort. "The sooner the world comes together to help West Africa, the safer we all will be. We know how to stop this outbreak. There is a window of opportunity to do so 一the challenge is to scale up the huge response needed to stop this outbreak."CDC's response to Ebola is the largest international outbreak response in CDC's history with over 100 disease specialists in West Africa, supported by hundreds of public health emergency response experts stateside, activated at Level 1, its highest level, because of the significance of this outbreak.The CDC supports affected countries to establish Emergency Operations Centers at national and local levels and helps countries track the epidemic including using real-time data to improve real-time response.1.The 2014 Ebola outbreak isin history.A.not only the largest, but also the first oneB.neither the first nor the largest oneC.the first, but not the largest oneD.the largest, but not the first oneThere were over 100 disease specialists inas well as hundreds of public health emergency experts in involved in the response to the 2014 Ebolaoutbreak.Affected countries are supported by CDC to establish. A. Public Health Emergency CentersB. Emergency Operations CentersC. Health Care CentersD. Disease Control and Prevention CentersThe underlined phrase "scale up" in Para. 3 means.A. increaseB. decreaseC. scareD. establishThe passage mainly talks about.A. West Africans , efforts to fight against the epidemicB. US Government's help to stop the epidemicC. CDC's efforts to help West Africa fight against the 2014 Ebola outbreakD. CDC headquartersresponse to the 2014 Ebola outbreakA. West Africa; South Africa C. the US; West AfricaB. South Africa; West AfricaD. West Africa; the US管理英语3阅读参考答案（学位）Passage 11.D2. D3. B4. A5.C Passage 21. B2. A3.C4. D5. D Passage 31. B2. C3. D4.C5. A Passage 41. D2. C3. B4. D5. C Passage 51. B2. A3.C4. B5. D Passage 61. D2. B3. A4.C5. D Passage 71. D2. D3. B4. A5.C。
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单元自测一No, sorry, I didn' t know the rule about punching in.答案Didn't you punch in this morning, Wendy?I suppose there' 11 be a lot of arguments.答案I should imagine so.I wish you success in your career.答案The same to you.I' m leaving for Shanghai tomorrow.答案Have a pleasant trip!Who should be responsible for the accident?- The boss, not the workers. They just carried out the order_答案as toldWe have three major divisions:Operat ions, Sales and Market ing, Finance and Administrat ion.答案How many departments do we have?A bus driver（）the safety of his passengers.答案is responsible forA number of boys（）absent some time during the term.答案have beenHe will write to me as soon as he（）home.[答案]returns[题目]I am（）your early coming.答案looking forward toLeave the reference books behind, you won't be able to think independently.[答案]orМy friend invited me（）the art club, and I accepted it with pleasure.[答案]to joinThe key（）successful implementation is clearly communicating the strategy to thewhole company.[答案]toThe programme gives students the（）to learn more about global warming.答案opportunityThis is the man（）last night.[答案]whom I saw二、翻译为下面的句子选择正确的翻译(每题10分)。
操作提示:通过题干后的下拉框选择题目的正确答案。
1. If you are smart enough, and have got ambition and keep pushing forward, you can rise tothe top of your chosen profession.[答案]C. 如果你既聪明过人，又有上进心，并且勇往直前，那么你就可以在自己所选的职业领域中出类拔萃。
2. It's up to you to strive for your place，to keep yourself engaged and productive duringa working life that may last around 50 years.[答案]B. 在大约50年的职业生涯中，能否积极上进，勤奋工作，取得成效是取决于你自己的。
3. They are so unusual both in their talents and their accomplishments as to be cons idered rare exceptions.[答案]A. 正因为他们既才智过人，又成就非凡，所以他们这样的例子少之又少。
4. We will have to place ourselves where we can make the greatest contribut ion.[答案]C. 我们应该把自己放到能做出最大贡献的位置。
5. Some are still nervous about losing their jobs despite the low wages.[答案]A. 尽管工资不高，但还是有很多人担心失去这份工作。
二、听力理解听对话录音，根据对话内容判断正误(每题10分)。
task4_ test. mp3操作提示:句子正确选择下拉选项框为T;句子错误选择下拉选项框为F。
1. Wendy punched in this morning.[答案]F2. They need to punch out after work. [答案]T3. They need to work overtime.[ 答案]T4. They can wear casual clothes when going out on a sales call. [答案]F5. They can use office phones for personal matters.[ 答案]F二、听力理解听对话录音，根据对话内容完成下方题目(每题10分)。
TASK3_ _TEST. MP3 操作提示:通过题干后的下拉框选择题目的正确答案。
1. The two speakers are[答案]B. colleagues2. There are divisions in the company[答案]A. 33. Customer Service is a part of division[答案]B. Sales and Marketing4. The Sales and Marketing inc ludes departments[答案]C. 45. The director of the Sales and Marketing is now[6#]С. on a business trip二、完型填空(每空10分)。
操作提示:通过题目中的下拉选项框选择恰当的词语补全填空。
Joachim s vision is based on an idea called pleaching答案[ affected] [advantages] [Depending on][cooling][importance]阅读理解I' m Michael Bush, Managing Director of Hoogle Engineering.I am pleased to we lcome youhere to our website and I' d like to tellyou a little about the company and its organi zat ion.答案BBCBAMANAGING ONESELF答案FFFTF形考二father took part in the charity activity in the neighbourhood yesterday?- Peter' s.[答案]WhoseI heard that you really had a wonderful time at John' s birthday party,[答案]didn't youimportant it is for kids to imagine freely![答案]HowSorry, I made a mistake again.（）Practise more and you' 11 succeed.[答案]Never mind.--She gave two weeks.[答案]How much time did she give?-Could I help you with your heavy box? You are so tired（）I can manage it.[答案]No. thanks.-How did you find your visit to Qingdao, Joanna?[答案]0h, wonderful indeed.-I'm more than happy to go out this weekend.（）We' ve got so much work to do at that t ime. [答案]Forget it.[题目]He gave up his study in college in[答案]despair[题目]I took it for（）that you wouldn' t come here again.[答案]granted[题目]If you need further informat ion，pl ease :（）our office.[答案]contact[题目]It's（）to point to or talk about strangers in public.[答案]not polite[题目]The（）was only sentenced to pay a fine of $10, 000.[答案]criminal[题目]The light is too（）for me to read. I can not stand any more.[答案]dim .[题目]Under no circums tance（）to tell lies to parents.[答案]are children al lowed二、翻译为下面的句子选择正确的翻译(每题10分)。
操作提示:通过题干后的下拉框选择题目的正确答案。
1. Though they have a lot of applicants，they can' t find the people they want.[答案]B.虽然有很多应聘者，但是他们却找不到合适的人。
2. Practising more is the key to leaning a language.[答案]A. 学习语言的关键是要多练习。
3. Some are still nervous about losing their jobs despite the low wages.[答案]A. 尽管工资不高，但还是有很多人担心失去这份工作。