实用商务英语口语教程Programme 12 Delivery and Shipment[精]
实用商务英语听说第一册unit 12 Appointment_OK
Part II Listening for Appointment Expressio ns
Word Bank
candidate n. 候选人，投考者
application n. 请求，申请，申请表
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Task 1
• Directions: Peter is calling Dr. Brown’s office to make an appointment. Listen to the dialogue carefully and choose the correct answer you hear on the tape. Secretary: Hello, Dr. Brown’s office. Can I 1 you? I’m Dr. Brown’s secretary. Peter: Hello, will Dr. Brown be able to 2 me at about 9:15 tomorrow? Secretary: I’m afraid not. He’s got a rather 3 day tomorrow. Peter: Could I 4 it at 9:00 the day after tomorrow? Secretary: Oh, no. He has a meeting that morning.
本人从事机械领域十余年对机械液压有着较强的故障判断能力
Unit Twelve Appointment
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Contents
1
Warm up
2
Listening tasks
3
Supplements
2
Teaching Aims
To get familiar with simple expres
剑桥商务英语Unit 12 Marketing and Sales
作者： 阮绩智
责任编辑：张琛 出版日期：2011年12月 IDPN: 308-2011-58 课件章数：12
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Learning Objectives
Understand some basic concepts of marketing and sales ; Talk about considerations for entering a market ; Talk about promoting a product; Talk about market research; Talk about advertising; Write sales letters.
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The planning and implementation of a strategy for the sale,
distribution, and servicing of a product or service.
Marketing is the process of making customers aware of
Guarantees
Installation
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9.1.3 Discuss the following questions in pairs or small groups.
1) What is the difference between marketing and sales? 2) What is the difference between domestic marketing and international marketing? 3) What are the main considerations for marketing goods internationally? 4) Can you list the various steps or actions that are involved in the marketing process? 5) Can you give any example of successful marketing and try to analyze the key strategies that have led to such a success?
商务英语口语第一章在商品交易会工作精品PPT课件
商务英语口语
小组作业
以小组为单位演绎Section B对话 各小组向大家介绍认为有价值的英文电影、 演讲或歌曲等视频资料，并向大家讲解 1-2句好用的句子，各小组轮流展示
商务英语口语
商务英语口语
中英文对应练习
1) How can I address you? 2) It’s my honor to meet you. 3) How can I pronounce your name? 4) Excuse me a moment.
很荣幸见到您 请稍候片刻 你怎么称呼 您的名字改怎么念呢
✓ It sounds like a great opportunity. I'd love to be considered. 听上去很棒，我很荣幸能被选中。
商务英语口语
中英文对应练习
1) May I introduce myself? 2) I’d like to introduce Mr. Davis. 3) Nice to meet you. 4) I’ve heard so much about you.
国际商务沟通常识
常用称呼
Mrs. 已婚 Ms. 不确定
商务英语口语
Mr+姓/姓名 Sir
Professor 教授 President 总统/总裁
小组作业
以小组为单位演绎Section B对话 各小组向大家介绍认为有价值的英文电影、 演讲或歌曲等视频资料，并向大家讲解 1-2句好用的句子，各小组轮流展示
6) You must admit this type of feature will appeal to the consumers in the West.
商务英语口语unit 12 Talking about Commission
Part 2 Usefue following sentences about commission and understand their meanings.
1. Selling commission is a sum of money paid to a salesperson for every sale that he or she makes. If a salesperson is paid on commission, the amount they receive depends on the amount they sell. 销售佣金是按照销售量或销售额付给销售员的 一笔钱。如果销售员收取佣金，其佣金额与其 销售额挂钩。 2. In western countries, salespeople work on commission only. 在西方国家，推销员只拿销售佣金。
3. The agent took his commission out before turning in the rest of the money to the exporter. 代理商扣除佣金后向出口商上缴余款。 4. We request you to deduct three items of our commission from the invoice. 请求你方从发票中扣除我们的三笔佣金。 5. Although your base pay is not very high, your commission will be considerable when you sell more flats. 虽然你底薪不高，但是你卖的房子多，你 的佣金会很可观。
14. We shall remit you a 5% commission of invoice value after payment is effected. 货款支付后，我们将按发票金额的百分之五汇 给你方佣金。 15. Please grant us a 4% commission as a special consideration. 请特殊照顾给我们百分之四的佣金。 16. We usually pay our agents a 5% commission of the value for each deal. 通常我们支付给代理人的佣金是每笔交易金额 的百分之五。
商务英语听说(第一册)Programme 5 Payment and Delivery
Project 2 Would they accept pay by D/A ?
As an old partner, Mr. and Mrs. David Rodgers wants to pay by D/A .
Would they accept pay by D/A ? If they don’t accept pay by D/A , what terms of payment they accept at last?
2. Yes, she is. 3. L/C at sight. 4. No, they didn’t. 5. Received L/C. 6. He thought it was unfair. 7. He can ask his bank to open the L/C as quickly as
In a meeting room , Mr. Rodgers and Ms. He are talking about the terms of payment.
What’s the result of the talk?
Task 1 Listen to the conversation 1 and fill in the blanks. 1. conclude 2. settled 3. irrevocable 4. raise 5. deposit 6. tie up 7. additional 8. appreciate 9. it can’t be helped 10. reduce the required deposit 11. unsteady 12. guarantee 13. cooperation.
7. We shall draw on you at 60 days sight the goods have been shipped. Please honor our draft when it falls due.
商务英语 unit12
Preparation for Negotiation
Know Yourself Know Your Partner
Qualified Negotiator
Know yourself
Your strengths and weaknesses
Your products Managerial skills Technical abilities ………………………….
Terms and expressions to inquire
Please advise… Please advise by telex… Interested in … Please … Please quote… Please offer…
请告… 请电传告… 对…感兴趣，请… 请报价… 请发盘…
Counter offer
Rejection of original offer A new offer
Case Study
我某外贸企业向国外询购某商品， 我某外贸企业向国外询购某商品，不久接到 外商3月 日的发盘 有效期至3月 日 我方于3 日的发盘， 外商 月20日的发盘，有效期至 月26日。我方于 日电复： 如能把单价降低5美元 美元， 月22日电复：“如能把单价降低 美元，可以接 日电复 对方没有反应。后因用货部门要货心切， 受。”对方没有反应。后因用货部门要货心切， 又鉴于该商品行市看漲，我方随即于3月 日又去 又鉴于该商品行市看漲，我方随即于 月25日又去 电表示同意对方3月 日发盘所提的各项条件 日发盘所提的各项条件。 电表示同意对方 月20日发盘所提的各项条件。试 分析，此项交易是否达成？ 分析，此项交易是否达成？
商务英语实训教程上册上册 unit 12 Advertising教师参考_OK
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8. informative [in'fɔ:mətiv] 例句1：I hope you have found this series of articles to be informative, enlightening, and even a bit entertaining. 我希望您能觉得本系列文章信息量丰富、给人启 发，风格上甚至还有一点活泼有趣。 例句2：The tone of your letter should professional, positive and informative.务必保证你的求职信的基调是专业、 积极和翔实的。
ห้องสมุดไป่ตู้2021/6/27
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15. sponsor ['spɔnsə] 例句1：A wealthy sponsor came to our rescue with a generous donation.有个富有的赞助人慷慨捐赠来解救我们。 例句2：Surely you can tell us the sponsor’s name? 你一定可以告诉 我们赞助商的名字吧。
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17. transmit [trænz'mit; træns'mit] 例句1：The World Cup final is being transmitted live to over fifty countries.世界杯决赛现在正向五十多个国家现场转播。 例句2：A telegram will be the quickest way to transmit the message. 打电报将是传递这个信息的最快途径。
PASSBEC新编剑桥商务英语口试必备手册(中高级)
目录第一单元公司运作与管理Teamwork 团队合作 1 Reducing Production Cost 降低生产成本 12Internal Communications 部沟通 8Reducing Overheads 减少管理费用 18How to Deal with a Heavy Workload 如何应对繁重的工作 23Work Environment工作环境 27Logistics物流 32Business Ethics 商业道德第二单元人力资源管理 37Recruiting & Selecting 人员招聘 42Employee Training 员工培训 48 Career Development 职业发展 53Promotion 晋升 59Staff promotion 激励员工 65Staff turnover 员工流失 71Appraising and Improving Performance 绩效考核与改进绩效 76Pay and benefits 薪酬与福利 80Labor relations劳动关系 85Work place safety and health 工作安全与职业保健 90Time management 时间管理 95Managing stress 缓解压力第三单元市场营销 101Product development 产品开发 106Setting price 产品定价 110Product promotion 产品推广 114Advertising 广告 118Packaging 包装 122Branding 品牌 126Customer satisfaction 顾客满意度 130Keeping Customers 留住顾客 134Marketing channels 营销渠道第四单元商务旅行 138Travel and transport 出行与交通工具 142 Travel and accommodation 差旅与住宿 148Domestic travel 国差旅 154Travelling abroad 国际差旅第五单元企业公关 160Corporate culture 企业文化 166Company image 公司形象 172Corporate gifting 公司送礼 178Corporate sponsorship 企业赞助 183Dress code 着装要求 189Entertaining business clients 招待客户第六单元公司发展 195Site location and relocation 公司选址和迁址 200 Going global 全球营销 205 Franchise 特许经营 209 Meeting competition 应对竞争第七单元商务电子化与新型工作方式 213 Office automation 办公自动化 217 Setting up company website 建立公司 224 Internet marketing 互联网促销 230 Flexible patterns of work 弹性工作方式第八单元商务会议 235Staging a meeting/conference 举办会议 241 Attending a meeting/conference 参加会议 247 Giving a presentation 大会发言 251 Trade fair and exhibitions 会展 257 PRACTICE TEST ONE 练习1 263PRACTICE TEST TWO 练习 2 271PRACTICE TEST TWO 练习 3 278UNIT ONE Company Operation and Management 第一单元公司运作与管理1.1Teamwork 团队合作Teamwork 团队合作，团队精神Team-based 以团队为基础的Horizontal organization structure 横向企业结构Corporate goals 企业目标Charter 规章，章程Be accountable for 对…负有责任Creative innovation 创新改革，创新发明创新精神Reward system 奖励制度Pay back 回报，报偿Individuality 个性Independent thinking 独立的思想Group decision-making 集体决策Managerial skill 管理技能Coordinate 使协调，调整Interpersonal relationship 人际关系Mutual trust 相互信任Bring out the potentials 充分发挥潜能Closely-knit （关系）密切的Keep track of 跟踪，追踪Time-consuming 花费时间的Line manager 部门经理，业务经理（与行政经理相对）Pre-building 团队建设Nurture 培养，教育，发展Nurture team dynamics 培养团队活力Promote team spirit 提倡团队精神Drive team success 驱使团队成功Minimize 将…减少到最少，最小化Inhibit 约束，抑止Liven up 使…有生气Training session 一场训练，培训课期Rafting 漂流Rock climbing 攀岩Teammate 队友Impact 影响，效果Complementary 补充的，互补的Revitalize 使新生，给予新的活力Trait （个人性格方面的）特征，显著的特点Commitment 敬业精神Interpersonal communication skills 人际交际技能，亦作 interpersonal skillsAddress 处理（事情）Creative innovation 创新精神How to Make Teams Effective 如何组建精锐的团队People in every workplace talk about building the team, working as a team, and my team, but few understand how to create the experience of teamwork or how to develop an effective team.在各种工作场合，人们都在谈论团队建设、团队合作、自己的团队，但是却很少有人真正理解如何体验团队合作以及如何组建一支精锐的团队。
致用商务英语阅读(下)programme eight Business Logistics
operations of a firm. The effectiveness of an organization’s marketing strategy depends on making the right decision regarding warehousing. In today’s context, warehouses are treated as switching facilities rather than storage places. Warehousing is a key decision area in logistics. The major decisions in warehousing are as follows: * location of warehousing facilities * number of warehouses * size of the warehouse * warehouse layout * design of the building * ownership of the warehouse
logistical packaging plays an important role in damage protection, ease of material handling, and storage space economy. The unitization of load has a major bearing on logistical packaging with regard to packaging costs.
Programme objective
2 talk about making delivery and logistics cost
商务英语口语Unit 2 Marketing[精]
![商务英语口语Unit 2 Marketing[精]](https://img.taocdn.com/s3/m/5cc0921a5acfa1c7aa00ccf1.png)
Unit Two
Marketing
Part 1 Teaching Aims
To say sentences about marketing To form conversations concerning
marketing To form monologues about marketing To make an oral presentation about
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24. sterilization [sterəlaɪ‘zeɪʃn] n. 消毒；灭 菌
Tip card 2
4. [BEC2题型] Collaborative Task and Discussion
You work in a Food corporation. You want to change your moon cake packing. Talk together for about 2 minutes about the possible packing plan. Here are some hints to help you.
2. [BEC2题型]
Make a mini-presentation before the class
following the hints below.
How to promote the sale of new lip sticks to customers?
商务英语百事通(英汉对照)
汉英商务英语810句对照我需要一个成套服务，包括机票和住宿I want a package deal including airfare and hotel.我想把这张票换成头等车。
I'd like to change this ticket to the first class.我要预订去芝加哥的卧铺。
I'd like to reserve a sleeper to chicago.这件行李我不托运。
I won't check this baggage我要坐在飞机前部I'd like to sit in the front of the plane.我未赶上火车I missed my train.我没有要申报的东西。
I haven't nothing to declare.这些东西都是我私人用的It's all personal effects.我会在机场柜台拿机票。
I'll pick up ticket at the airport counter.我想订两张今天西北航空公司7班次到底特律的机票。
I'd like two seats on today's northwest flight 7 to Detroit, please.我们在机场的大厅里等约翰。
We waited for john in the lobby of the airport.我要买一张优待票代替。
I'd like to buy an excursion pass instead.我要退这张票。
I'd like a refund on this ticket.我要一个靠窗的座位。
I'd like to have a seat by the window.你必须要在芝加哥站转车。
You have to change at Chicago station.到纽约的一天只有一班。
全方位商务英语口语Unit 12 Globalization or McDonaldization
Task 6 Panel Discussion
Background: The United States is at the forefront of the current information revolution, which is creating many similarities in social and cultural habits, such as television viewing or Internet use, etc. that are attributed to Americanization. And it is likely to diminish over course of the 21st century as technology spreads and local cultures modernize in their own ways. Finally globalization and the information revolution may reinforce rather than reduce cultural diversity. If globalization does not mean Americanization, what can we do to preserve our national culture? How can we prepare for the globalization era?
Each student selects a role, and prepares a talk. Take your side and express your opinions on the issue. Raise some possible solutions from your supposed position.
商务英语函电Unit 12 Common Business Documentation
B. Commercial Invoice
C. Ouality Certificate
E. Weight Certificate
3. Financial Documents A. Application Form for International Money
Part Two: Background Knowledge
I. Usually, documents should have the following characteristics:
•Accuracy: The details in documents must be in stnct conformity with those in the sales contract. No ambiguous words or expressions should be used.
•Promptness: Make sure the documents are ready when they are needed, so that unnecessary delay or confusion can be avoided.
Ⅱ . Sorts of business documents 1. Government control documents A. Import License B. Foreign Exchange License C. Export License D. Certificate of Origin E. Inspection Certificate F. Consular Invoice G. Customs Invoice
2. Help students to learn some routine work of preparing such documents or forms in international trade.
国际商务英语口语
国际商务英语口语一、商务：what time would be convenient for you?你看什么时间比较方便？I'd like to suggest a toast to our cooperation.我想建议为我们的合作干一杯。
Here is to our next project!为我们下一个项目干杯！would you please tell me when you are free?请问你什么时候有空？gald to have the opportunity of visting your ompany and I hope to conclude some business with you。
很高兴能有机会拜访贵公司，希望能与你们做成交易。
what I care about is the quality of the goods.我关心的是货物的质量。
please have a look at those samples.请给我看一下那些样品。
I'd like to know any business connections abroad.我想多了解一些你们公司。
I would be happy to supply samples and a priceprice.我们很难再降价了。
our prices are the most reasonable.我们的价格是最合理的。
can you cut down the price for me?你们可以降低价格吗？we can offer you discount terms.我们可以向你提供折扣。
Do you quote CIG or FOB?你们报的是到岸价还是离岸价？I can assure you our price is very favourable. 我可以保证我们的价格是优惠的。
Please give us your best price.请给我们报最低价。
商务英语交际实用口语
商务英语交际实用口语商务礼仪是商务谈判成功重要的一个步骤。
接下来店铺为大家整理了商务英语交际实用口语，希望对你有帮助哦!商务英语交际实用口语：欢迎宴会 welcome dinner便宴 informal dinner便餐 light meal工作午餐 working luncheon自助餐 buffet dinner/luncheon答谢宴会 return dinner告别宴会 farewell dinner庆功宴 glee feast招待会 reception举行谈判 enter into negotiation交涉 make representations with sb. on sth./deal with sb.事物性会谈 talks at working level对口会谈 counterpart talks议程项目 items on the agenda主题 theme议题 topic for discussion双方商定的议程 schedule mutually agreed upon开幕会议 opening session全体会议 plenary session一轮会谈 one round of talks决议 resolution谅解备忘录 memorandum of understanding隆重庆祝 grand celebration情况介绍 presentation小组讨论 panel discussion现在开会 I declare the meeting open.请…发言I invite the representative of …to take the floor.下面我给各位简要介绍一下北京的经济情况Nnow I would like to give you a brief overview of Beijing’s economy.我的介绍完了，谢谢。
That’s all for my presentation.thank you.我先说这么多。
《商务英语口语900句》Unit24：催运货物并告知货物迟到结果
Unit 24 催运货物并告知货物迟到结果Part one691.It is now over two months since we sent in the order for Tape Recorders, yet we are still awaiting delivery. You should know that the delivery date is very important to us.692.Please take the matter up at once and see to it that the goods are delivered without further delay.693.Please get the goods dispatched with the least possible delay.694.I wonder if you could check the order I placed with you last month. It hasn’t arrived yet.695.Please do your utmost to hasten shipment.696.We are much in need of the goods. Please expedite shipment as soon as possible.697.We wish to call your attention that up to the present moment no news has come from you about the shipment. Our users are in urgent need of the machines and are pressing us for an early delivery.698.As our customers are in urgent need of the contracted machines, we hope you can assure us of an early shipment. 699.I want to know why our alloy inserts haven’t arrived yet. Our customers are in urgent need of them?700.We hope that there will be no delay in shipment any longer.701.This order is so urgently required that we must ask you to make the earliest possible shipment.702.We shall appreciate it very much if you will effect shipment as soon as possible, thus enabling the goods to arrive here in time to catch the brisk demand.703.We hope you will send the air-conditioners as soon as possible, for the hot season is rapidly approaching.704.The goods we ordered are seasonal goods. So it will be better to ship them all at once.705.In order to be in time for the season, early shipment is of utmost importance to us.Part Two706.We might refuse the shipment if it doesn’t arrive on time.707.We must insist on delivery within the time contracted and reserve the right to reject the goods if we fail to receive the goods before this week.708.We regret to say that unless you are able to give us an assurance of delivery within the next two weeks, we shall be obliged to cancel the order.709.If shipment is too late, we’ll be forced to withdraw the contract.710.If you still delay delivery , I’ll have to cancel the order.711.If you can’t effect delivery within the stipulated time, we will have to lodge a claim against you for the loss and reserve the right to cancel the contract.712.If you fail to deliver the goods according to the agreed time, you should indemnify us for all losses and corresponding expenses.713.If there is still no infomp3ation from you about the expedition of shipment by the end of this month, we’ll be forced to cancel the contract and reserve the right to lodge a claim against you for the loss.714.We wish to point out that if you fail to effect shipment within the time specified, we shall not be able to fulfill the contract with our client.715.We would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.716.Your failure to deliver the goods within the stipulated time has greatly inconvenienced us.717.Any delay in shipment would be detrimental to our future business.718.We trust you will see to it that the order is shipped within the stipulated time, as any delay would cause us no little financial loss.719.As you know, June is the right season for the goods, so if they arrive later than June, we will miss the selling season. 720.Should you delay the shipment any longer, the fireworks might become useless to us.。
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Brief Introduction
Transport is one of the most important parts in international business. Goods are carried by several means of conveyance—on road or rail, by sea or air. Basically, 98% of world trade is conveyed by sea transport. Nowadays, a new type of carriage appears, called container transport (goods are transported by container ships.)
1.Terms Match
(1) immediate delivery (2) punctual delivery (3) prompt shipment (4) timely shipment (5) express shipment (6) delayed delivery (7) sea (ocean) transport (8) rail transport (9) container transport (10) air transport
(6) I hope you can give our request your special consideration. (give…special consideration)
(7) We usually ship the goods by regular shipping liner. (shipping liner)
A.即期装运 B.快速装运 C.按期交货 D.时装运 E.立即交货 F.延期交货 G. 铁路运输 H.集装箱运输 I.海洋运输 J.航空运输
Do you know how to arrange the shipment?
★Preparations ★Project Study 1
(3) We admit transshipment will add to risks. (add to)
(4) We will try our best to guarantee a timely arrival at your port. (try one’s best to)
(5) Only shipment via Taiwan can ensure your early receipt. (ensure)
★1. Terms Practice
(1) vessel (3) be fully committed (5) payment terms (7) cargo (9) navigation
(2) effect delivery
(4) backlog
(6) voyage charter (8) offstream (10) consignment
To grasp the related terms and expressions on contract;
To master the modes of transport and relevant documents;
To get the main idea of delivery and shipment;
3. Remember the scheme by heart, and observe the scene with care;Inspect the freight thoroughly, and fill out a form perfectly.
4. Take a lesson from the loss caused by careless freight supervision.
(1) I am calling you for the purpose whether it is possible for you to allow transshipment. (transshipment)
(2) Any delay in shipping our booked order will undoubtedly involve us in no small difficulty. (involve in)
Role-play : Role-play the above-mentioned dialogue in pair
★Project Study 3
Dialogue:
Asking for Transshipment
Role-play: Role-play the above-mentioned
dialogue in pairs.
1. Master key is placed freely and that will hazard the safety of freight transport.
2. Load goods carefully, reinforce them timely, and standardize operation procedure completely.
Dialogue: Settling the Date of the Delivery
Role-play： Role-play the above-
mentioned dialogue in pairs.
★Project Study 2
Dialogue: Arranging the Way of Shipment and Ask for Partial Shipment
(8) Can you arrange a voyage charter shipment? (charter shipment)