餐饮服务英语

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餐饮服务英语Module 8.Service of Dessert

dessert forks, please. Waiter: Can I bring you some coffee or tea with your dessert? Guest: We would like two coffees and two teas. Waiter: I will put your dessert order in and be right back with your drinks. Guest: Thanks, and may we have our check when you come back? We have
2. Choose size-appropriate plates or serving dishes for your dessert selection. Don't use a large plate if you're serving a few petit fours for dessert.
4. Bring your tray of iced brownies to room temperature before cutting to avoid cracking the top surface.
5. Serve coffee or tea at the same time as dessert. Always offer a decaffeinated alternative to your guests.
3. Always use the best ingredients you can afford. Opt for organic and high-quality brands when possible. Buy pure vanilla extract rather than vanilla extract with alcohol when baking a cake.

服务英语单词

服务英语单词1.Service：服务2.Customer：顾客3.Attendant：服务员4.Waiter：服务员5.Waitress：女服务员6.Receptionist：接待员7.Concierge：礼宾8.Bellhop：行李员9.Valet：代客服务员10.Housekeeper：管家11.Catering：餐饮服务12.Chef：厨师13.Cook：厨师14.Bartender：酒保15.Barista：咖啡师16.Sommelier：酒侍17.Waiter：服务员18.Waitress：女服务员19.Busboy：餐具清洗工20.Host：主持人21.Maintenance：维护22.Janitor：保洁员23.Caretaker：看护人24.Gardener：园丁25.Plumber：水管工26.Electrician：电工27.Handyman：杂工28.Painter：油漆工29.Carpenter：木匠30.Mason：石匠31.Security：安全32.Guard：警卫33.Security Officer：保安34.Surveillance：监视35.Monitor：监视员36.Detective：侦探37.Investigator：调查员38.Bodyguard：保镖39.Bouncer：保安40.Firefighter：消防员41.Transportation：运输42.Driver：司机43.Taxi Driver：出租车司机44.Chauffeur：司机45.Pilot：飞行员46.Air Traffic Controller：空中交通管制员47.Train Conductor：火车员48.Bus Driver：公共汽车司机49.Truck Driver：卡车司机50.Deliveryman：送货员。

餐饮服务英语(从迎宾到送客)

餐饮英语中餐厅英语预定1、Good morning/afternoon/evening.(The name of the restaurant and your name )May I help you?h早上/下午/晚上好，某某餐厅，我能为您做些什么？2、 How many guests are coming?请问共有多少人用餐？3、 How many persons are there in your party,sir/madam?请问共有多少人用餐，先生/女士?4、 What time would you like to arrive?请问你们几点种到？5、 May I have your name,please?请问贵姓？6、 Could you spell your name for me,please?请您拼读一下您的姓名好吗？7、 I am afraid we only serve lunch until 2:00 in the afternoon.恐怕我们餐厅午餐时间到下午两点。

8、 May I take your telephone number,please?可以留下您的电话号码吗？9、 Is there anything special you would like us to prepare?请问您有什么特殊要求需要我们做准备的?10、I am afraid that we only can guarantee the table before 8:00 in the evening .恐怕我们餐厅只能为您留桌到晚上20：00。

迎宾10、 Good morning/afternoon/evening.Welcom to our restaurant.早上（中午、晚上）好，欢迎光临。

11、 May I help you ,sir/madam?我能为您做什么？先生/女士?12、 Do you have a reservation ,sir/madam?请问您有预定吗，先生/女士?13、 How many persons are there in your party?请问共有多少人来用餐?14、 Please follow me.请跟我来，先生/女士15、 This way please,sir/madam请这边走，先生/女士16、 Please mind your step,sir/madam.请留意脚下，先生/女士17、I am sorry,sir/madam.We do not have a free table now.Would you like to have a drink in the bar(lounge)?We shall call you as soon as possible.对不起，先生/女士。

餐饮英语常用表达

Restaurant Service listening
Restaurant Styles
Fast-food Restaurant Restaurant Canteen(饭堂） Bar/Pub Specialty Restaurant（风味） Theme Restaurant（主题）
Table Service Restaurant（餐桌服务） Counter Service Restaurant（柜台服务) Self-service Restaurant (自助服务） Carry-out Restaurant （外卖服务)
Our chef should be able to make this. I’ll check with them, just a moment, please. 我们厨师应该能做这道菜，我去问问，请稍等。
WhichΒιβλιοθήκη dishes would you like to be served first? 您要先上哪道菜？
I‘m afraid that table is under preparation. 那张餐桌恐怕还没有准备好。
Would you like a table near the window (by the stage /in the center/over there/over here)? 您喜欢靠窗（舞台旁边、在中间、在那边、在这边）的餐桌吗？
Chapter2. Positions (职位）
General Manager Department Head Manager/ Lecturer (Manager of The Restaurant) Server/Bar/Kitchen Supervisor (Front of The House/Back of The House) Barman/Bartender Chef/Head Chef Waiter/Waitress Cleaner/Dishwasher Cashier Accountant(会计） Buyer（采购）

餐饮部英语

Reservations 预定餐位
• At what time would you like to have your dinner， sir？
先生，您想什么时候用餐/ • Could I get a table by the window ?
我能否订一张靠窗的餐桌？
• I would appreciate it if it could be arranged. 如果能安排，我将不胜感激。
Taking the Orders and Recommending Dishes 点菜和介绍菜谱
• May I take your order，sir?现在可以点菜了吗？
• How would you like your steak ？您的牛排要什么样的？ • I’ll have it medium rare.我要稍嫩一些的。 • Just a moment，please .请稍候。 • Could you repeat the order，please？能再说一遍您点的菜吗？ • What would you like to order？您点些什么？ • It’s a pity that it has been sold out .不巧这道菜卖完了。 • It must be ordered a day in advance. 这个得提前一天预定
Reservations 预定餐位
• Good afternoon，Western Restaurant . 你好，这里是西餐厅 • I’d like to book a table for four，please ，for 8：30 this evening.我想订4人的餐位，时间是晚上8：30。 • May I have your name ，sir ？ • Would you please spell your name，sir？您能拼一下您的名字吗？ • What time will you be coming here，sir？先生，你们什么时候到？ • We ‘re very sorry，sir.There are no tables left at that time .But how about 7：30，we have one table free at that time.对不起，先生。这个时间没有空位，7：30怎么样？那个时间有个空位。 • OK，we ’ll take it .好吧，我们订下了。

《酒店服务英语》—11 Food and Beverage Service餐饮服务

D. 您想要预定一张桌子吗？
Unit 11 Table Reservation 餐位预订服务
Section B Dialogues
Dialogue 1
• Mr. Green: Hello, can I make a reservation at your restaurant in advance?1
right away立刻，马上 =at once =right now =immediately
• Waitress: This is my job, Mr. Zhao. And I’ve changed it for you. At 7:30 in the
evening, we are looking forward to your coming.19
Unit 11 Table Reservation 餐位预订服务
• Mr. Green: Green. Oh, any chance of a table by the window?6 My wife loves the bird’s eye view of the city.7 As it’s our wedding anniversary, I want it to be a celebration.8
1) Do you have any places available?
A. 请安排一张四人桌。
2) A table for four, please.
B. 请问有空位吗？
3) Woul预定一张今晚的桌子。
4) I’d like to reserve a table for tonight.
Unit 11 Table Reservation 餐位预订服务

饭店服务员英语服务用语

饭店服务员英语服务用语在餐厅工作的服务员是饭店的重要一环，他们需要使用流利的英语与顾客进行沟通，提供专业的餐饮服务。

下面是一些常用的英语服务用语，供服务员参考：1.迎接顾客–Welcome to our restaurant! 欢迎光临我们的饭店！–How many in your party? 请问您几位？–Would you like a table by the window? 您想要靠窗的座位吗？2.菜单点餐–Have you decided what you’d like to order? 您已经决定好想要点什么了吗？–Can I take your order now? 我现在可以帮您点餐吗？–Would you like any appetizers or drinks to start? 您想要先来点前菜或饮料吗？3.上菜和确认–Here is your dish. Enjoy your meal! 这是您的菜，请慢用！–Is everything to your satisfaction? 请问这道菜合您的口味吗？–Can I get you anything else? 您还需要其他什么吗？4.结账–Are you ready for the bill? 您准备好付账了吗？–How would you like to pay? 您想要如何支付？–Thank you for dining with us. 感谢您光顾！5.客户反馈–Did you enjoy your meal? 您的用餐体验如何？–Is there anything we can improve upon? 有什么地方需要改进的吗？–Your feedback is valuable to us. 感谢您的反馈。

以上是一些在饭店工作时常用的英语服务用语，服务员需要灵活运用这些用语，提供优质的服务，让顾客感到满意。

餐饮服务英语对话

餐饮服务英语对话The document was prepared on January 2, 2021餐饮服务:为了方便掌握学习情境内容,我们通过五个情境来学习Model 1:Table Reservation 用餐预订服务Model 2:Receiving the Guest in the Restaurant 接待客人用餐Model 3:Taking orders 点菜Model 4Serving Dishes 上菜Model 5Pay the bill 付账Model 1:Table Reservation 用餐预订服务技能要点1. When the guests ask you to reserve为什么而保留 for him , you must paymore attention注意要做某事 to ask him to the table or private room.当客人要求你为他订餐时,要注意询问他是要订餐台还是要包间.2. Ask the guest about the information of the table reservation:从客人那里获得下列用餐信息：The number of the person就餐人数Table in the lobby or a private room 大堂的餐台还是包间The demands for the table or the private room 对餐台还是包间的要求,如靠窗吸烟等需求The time of arrival 宾客到达的时间Under whose name the reservation is made and contact telephone number or the room number.订餐者姓名联系电话号码或房号.3. Confirm.确认.4. Express your expectation to the guests.表达对客人的期盼.餐厅常用口语1. 查看座位Just a moment, please. I’ll check the availability for you.请稍等,我来为您查查是否有空位.2. 座位已满I’m afraid we’re fully booked for that time.恐怕那个时间餐位已经订满了.3. 变更时间Is it possible for you to change the time您是否可以换个时间呢4. 座位选择Would you like a table in the lobby or in a private room您是喜欢大厅的餐台还是包间呢6. 桌位要求And can I booking a table by the window您可以为我留一张靠窗的桌位吗7. 询问要求Any special requirement有什么特别要求吗8. 预订已满I’m afraid that table is reserved for 8 .恐怕那张桌已经被预订了.⑴Table Reservation 餐桌预订场景：Mr. Smith wants to have the dinner with his friends tonight. So he called the IAP to order.斯密斯先生将在今晚与他的朋友用餐所以他致电给IAP做预定.C=Caller打电话询问的客人 W=Waiter 服务生C: Hello. Is this IAP 你好,请问是陶乐咖啡厅吗W: Yes. May I help you 是的,需要我效劳吗C: Yes, I’d like to reserve a table for tonight, please. 我想预定今晚的座位.W: Certainly. Sir. How many people, Please 好的,请问共有几位C: Six. 六位.W: At what time can we expect期待 you 请问几点光临C: Oh, at 7:00 tonight. 噢,今晚七点.W: Would you like a table in the main restaurant or in a private room, sir 先生,请问您想订大厅还是包房呢C: The main restaurant will be fine. 大厅的席位就可以了.W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please 好的,今晚七点钟,六个人的餐桌.可以告诉我您的姓名和电话吗C: Sure. It’s John Smith and my number is .当然可以.我叫约翰.史密斯,电话号码是.W: Thank you very much, Mr. Smith. Let me repeat your reservation: you book a table for six at 7 o’clock tonight and your phoI right非常感谢您,史密斯先生.请让我重复您的预定：是对的吗C:Yes, it is是这样的.W: My name is Ivy and we look forward to seeing you.我叫Ivy,非常期待您的光临.C: See you tonight. Goodbye. 晚上见.W: Goodbye. 再见.⑵A Private Room Reservation包厢预订-中餐厅实用对话Practical DialoguesMr. Smith will have the dinner with his customers. He called the PP to reserve the private room.斯密斯先生将和他的客户用晚餐,他致电给乐宫预定一个包厢.C=Customers 顾客 W=Waiter 服务生W: Hello PP. this is Miss. Sue speaking .Can I help you您好,乐宫. 我是Sue,有什么可以帮到您C: May I have a private room for this afternoon 我想订个包房.W: Yes. I’ll arrange that for you. Can I have your name, please可以,我给您安排.请问您的名字是C: John Smith. 约翰史密斯.W: Mr. Smith, how many guests 史密斯先生,有多少客人C: Five. 五位.W: And then, when are you coming 什么时候来就餐呢C: At 7 o’clock this afternoon. Is it OK 今天下午7点,行吧W: OK. Do you have any special requirements I mean for vegetarians or something else.可以,您有任何特殊的要求吗比如是素食者或其他什么特殊的C: Oh, I see. I’d like it. My guests are all vegetarians素食者.喔,可以,我喜欢.我朋友都吃素食.实用词汇和术语技能要点1. Ask the guests if they have a reservation or not. If “yes”, lead them to the booked table. If “no”, ask them the number of people, and escort them to choose a table for them.问清有否预留座位.如果有,领位到预订的餐台；如果没有,询问有几位,然后引领为人挑选合适的餐台.2. When the guests are going to seat, arrange them take their seats as soon as possible. Arrange the tea or some drinks immediately立即.入座时,安排客人尽快就座,并及时安排茶水或是饮料.3. After the guests are seated, give them the menu. 在客人坐定后,才上菜单.常用句子口语1. 问侯客人Good evening, sir. Welcome to our restaurant. 先生,晚上好,欢迎光临本餐厅.2. 祝福用语Have a good evening. 祝您有个愉快的夜晚.3. 等待用语Now would you please take a seat and wait over there 您先在那边坐下来等好吗4. 指导宾客We have a window table reserved for you. 我们为您保留了一张窗边的桌子.5. 建议换桌What about the one which is close the window 有一张靠窗的桌子您觉得合适吗6. 安排宾客We will arrange the seat you very soon. 我们将尽快安排您入座.7. 儿童服务Would you like a high chair for your child 要不要给您的孩子拿一张高椅呢⑴Receiving the Guest with a Reservation 接待有预订的客人Betty has reserved the table. Now she and her friend went to the restaurant. The host received them.贝蒂已经预定了座位,现在她和她的朋友来到了餐厅,咨客迎接了她们.W=Waiter C= BettyW: Good evening. How are you today 晚上好.您今天好吗C: it’s ok, thank you. 很好,谢谢你W: Do you have a reservation 请问您有预定座位吗C: Yes, we do. A reservation for two under Smith. 有,我们订了两位.是以史密斯的名字订的.W: Just a moment, please… Here it is 7:00 . Betty Smith, two, non-smoking非吸烟区.请稍等一下.----有的,在这儿,晚上7:00,贝蒂-史密斯,两个人,不抽烟.C: That’s us. 是我们,没错.W: Right this way, please. 这边请.⑵Receiving the Guest without a Reservation 接待没有预订的客人Mr. White and his wife went to the restaurant to have the dinner. But they have no reservation. The waiter receiving them and escort them to choose the table that fits them. 怀特夫妇来到餐厅用餐可是她们没有用餐,服务员接待了她们并且帮助他们选择了合适的座位.W=Waiter B=BakeW: Good evening, sir and madam. Welcome to our restaurant. Do you have a reservation晚上好,先生、夫人.欢迎到我们酒店.有预定吗B: I’m afraid I haven’t. Do you have a table for two没有. 有双人桌吗W: I’m sorry to say that we don’t have any vacant seat at this moment. Would you please wait in the lounge for about five minutesI’ll seat you if the table is ready.对不起,目前我们没有空的. 请在休息室等大约5分钟好吗桌子准备好了我就安排你们. B: It sounds nice. Nancy, let’s go to the lounge then.好吧,南希,我们去休息室.Five minutes later 5分钟后W: I am sorry to have kept you waiting, sir and madam. Now we have a table for you. This way, please. 对不起,让你们久等了,先生、夫人.现在为你们准备了一张桌子,请这边走好吗客人入座后W: What kind of drink would you like tonight 今晚您想喝点什么B: Green tea, please. 请拿杯绿茶吧W: I’ll bring them to you right away. 我一会就拿来.Model 3:Taking orders 点菜技能要点1. The order of the western dishes begins from the host or hostess generally. If the host wants the guests order by themselves, begins from the first guest by the right to the host or hostess. Usually, men order for the women. The ladies don’t order.西餐点餐的顺序一般从主人或者女主人开始.如主人示意请宾客分别点菜,则从主宾主宾一般坐在男主人或女主人的右边开始.一般男生为女士点菜,女士不直接接受点菜.2. Pay more attention to asking the guest about his demands in detail of the order when you take the order. So the chef can cook by his demand.需求在接受点菜时,必须问清客人的需求,以便厨师按客人的口味进行烹饪.3. After ordered the food or beverage, the waiter should read the meal the guest ordered one by one.当客人点完食物或饮料后,点菜员要一道一道地报点他们点的菜.点餐常用句1. 主动服务Shall I make a recommendation 需要我推荐吗2. 建议顾客How about something to drink 来点饮料怎么样3. 续杯提醒Does that come with refills 可以续杯吗4. 准备点菜Are you ready to order now, sir 先生您准备点菜了吗5. 开始点菜I’d like to try the chicken, please. 我想试试鸡肉.6. 推荐菜肴Why not try the XXX 干嘛不试试XXX7. 询问菜单Is there a set menu for lunch 有午餐的套饭菜单吗8. 特色菜推荐It’s the specialties of our restaurant. 这是我们餐厅的特色菜.9. 时间说明Your dish takes ten minutes to prepare. 您的菜需要十分钟准备.10. 后续服务What will you have to follow the soup 喝完了汤,您要吃什么11. 询问客人的口味Would you like it rare, medium, or well-done 点牛排时您喜欢煮得生一点儿,中等程度,还是老一点儿12. 表示抱歉I’m sorry, there are no xxx. 很抱歉,没有XXX了.14. 提供餐类We have both buffet-style and a la carte dishes, which would you prefer我们有自助式和点菜式,您喜欢哪一种15. 今日特色Do you have today’s chef’s dish 今日有推荐菜吗Taking a la cart Orders for Western Food 西餐点菜服务场景：Tom wants to taste western food this evening. He comes to a restaurant to have a western dinner. But he has no reservation.汤姆今晚想吃西餐,他去到餐点准备用餐可是他没有预定.W=Waitress H=Hostess J=Tom JonesH: Good evening. Welcome to our restaurant. Have you made a reservation晚上好,欢迎到我们餐厅来,请问您有预订吗J: No, we haven’t. 没有.H: Three people 是三位吗J: Right. 是的.H: This way, please. How is this table 这边请.这个位置怎么样J: It’s fine. 很好.H: Thank you. Take your seat, please. 谢谢.请坐.W: Good evening. May I take your order now 晚上好,可以点餐了吗J: Do you have any specialties 您有什么特色菜推荐吗W: Yes, you can try our appetizer called smoked, it taste very delicious.是的,您可以尝试一下我们的头盘-熏三文鱼,吃起来很美味.J: For an appetize r开胃菜/头盘, smoked salmon. 来一道开胃菜,熏三文鱼. W: Do you need order salad And which dressing you want您需要点沙拉吗配什么酱汁J: we’d like three large fruit salads with balsamic and vinaigrette dressing.我们需要三份大的水果沙拉配香脂醋汁和油醋汁.W: What soup would you like 要什么汤J: Fish soup, French style. 法式鱼汤.W: And, for the main course 请问要什么主菜J: Two T-Bone Steaks and a rump steak. 两份T 骨牛排,一份牛腿排.W: How would you like your steak done 牛排要几分熟J: Medium- well. 七分熟.W: What kind of sauce would you want 要哪种酱汁J: Black pepper and mushroom cream sauce.黑椒汁和奶油蘑菇汁.W: Would you like some vegetables 要些蔬菜吗J: The curried vegetables. 咖喱蔬菜.W: Anything for dessert 需要甜点吗J: Strawberry ice cream for all. 每人一份草莓冰激凌.W: Anything else 还需要别的吗J: No, I’m afraid that’s all. 不,已经足够了.Model 4：Serving Dishes 上菜1. After the guests almost have arrived, you can ask them politely: “Excuses me, may I serve you”客人基本到齐后礼貌询问是否可以上菜“打扰一下,请问可以上菜了吗”2. Before serving dishes, called the correct names of the dish. “Hello,this is ……, please enjoying”上菜品前,清晰正确报出菜名,“您好,这是……,请慢用”3. If the guests need divide the dishes, at first, you should ask them: “would you need to divide your dishes”如果需要分菜,先询问客人“请问是否需要分菜”4. After serving the last dish, you should tell the guests: “This is the complete course.”当上最后一道菜时,低声告诉客人“您好,菜已上齐”上菜常用句1. 询问菜肴Here’s the shelled shrimp. Is it yours 这是虾仁,是您的吗2. 介绍菜肴This one is called XXX. 这菜叫xxx.3. 顾客催促Would you hurry up 能不能快一点啊4. 询问口感Did you enjoy your meal 这菜吃起来还和您的胃口吗5. 上汤Shall I put the soup in the middle of the table 我把汤放在桌子中央,好吗7. 慢慢享用Take your time and enjoy it. 您慢慢享用吧.8. 上菜提醒Watch out for the plate. It’s a little hot. 请小心盘子,有点烫.9. 延迟上菜Please hold the food; we still have one friend coming. 请稍后上菜,我们还有一个朋友没到.10. 上菜次序The Chinese way is to serve the soup first and then the food; if you like, we’ll bring you the food first. 按中国的方式,是先上汤再上菜；如果您喜欢,我们可以先上菜再上汤.11. 表示抱歉I’m really sorry about that, I’ll tell the chef to hurry. 真的很抱歉,我会叫厨师快一点儿.12. 上菜完毕This is the complete course. There is dessert to follow. 全部的菜已经上齐了,接下来还有点心.Serving the Western dinner 西餐服务Mr. Xiang and his friends want to have a sirloin steak. They go to a western restaurant to have lunch. 向先生和他的朋友想吃沙朗牛排,他们去到一间西餐厅用午餐.W=Waiter X=Mr. XiangW: Good afternoon, sir. Welcome to our restaurant. 您好,先生.欢迎你来到我们餐馆.X: Good afternoon. 你好.W: May I show you our lunch menu 您现在要午餐菜单吗X: Yes, please. 可以.W: Here it is. 给您菜单.X: Yes, I’ll have a mixed salad and sirloin steak. Which vegetables come with the steak好,我要一份混合沙拉、一份沙朗牛排.牛排配有什么蔬菜W: French fries, carrots and peas. 薯条、胡萝卜和豌豆.X: That’s fine. By the way, I’d like come beer and a cup of coffee.不错.顺便来到啤酒和一杯咖啡.W: Yes, how would you like your steak, sir 好的,先生,你的牛排怎么做X: I’ll have it medium rare, please. Do you have any salad oil 三分熟,您有沙拉油吗W: Certainly. I’ll bring some to you. 有,我给您拿些来.X: Thanks. 谢谢.实用词汇Model 5：pay the bill 结账Guest: TomTom: Could we have the check, please汤姆：请拿帐单来好吗Waiter: Here is your check RMB86yuan.侍者：给您,一共86元Tom: Do you accept tuque支票汤姆：你们收支票吗Waiter: No, I'm sorry we don't. We accept credit cards and cash or you can pay for room charge.侍者：对不起,我们不收.我们只收信用卡和现金,您也可以用房费来支付.Tom: Well, I don't have any cash with me. I have to pay by credit cards. Here it is汤姆：我没带现金.我必须用信用卡结帐了,这是我的信用卡.Waiter: Do you have a password of your card 您的卡有密码吗刷卡前先核实是否为有效的信用卡,有无客人签名Tom：Yes.有密码Waiter：OK, please input the password.好的,请您输一下密码.刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额R：Please sign in POS list to confirm.请您在POS单上签字确认.Tom: Oh, please wait for a minute. I want to go with the food left.汤姆：请稍等一会.我想把剩下的食物带走.Waiter: I see. I will bring some to-go boxes for you.侍者：我明白.我会为您拿一个打包盒.Tom: Thank you.汤姆：谢谢.为方便学习将结账分为以下三类：1.room charge:入房帐现金 card 信用卡Waiter: Here is your check RMB 970yuan.这是您的账单,一共是970元人民币.G: Can I pay for room charge我可以入房帐吗W: Of course, can I have your room number当然可以,可以告诉我您的房间号码吗G：My room number is 1818.我的房间号码是1818.W:Please wait a moment.请您稍等一会儿.核查后发现1818的客人房间押金不足970元,因此无法支付.W: I am sorry sir, you do not have enough deposit in your room, so we can’t charge in your room. You can pay for cash or credit card.很抱歉先生,您房间里没有足够的押金可以支付,所以我们无法入房帐,您可以选择用现金或信用卡支付.G: Ok I will pay for cash, Here you are好的,我会用现金支付,给你.W: Thanks sir, Here is your rest 30 dollars and please signs here.谢谢您先生,这是您剩余的30元并且请您在这里签名.G: You can keep it for your tips and thanks for your service.你收下当小费吧,多谢你的服务.W: Thanks very much .We hope to see you again in the future非常感谢,我们希望能再次见到您如何介绍自助餐自助早餐：Breakfast buffet1: please show us your room card then you can have breakfast buffet. And one room include two person.请您出示您的早餐券就可以享用自助早餐了,间房有两张早餐券.2.You should pay for another three people~您需要另外支付另外三个人的费用.3.The price of breakfast buffet is RMB 98 plus fifteen percent for servicecharge.自助早餐的价格是人民币98元加上15%的服务费.4.The price of lunch buffet is RMB126 without service charge.自助午餐的价格是人民币126元不收服务费.5.The buffet dinner price is RMB226without service charge.自助晚餐的价格是人民币226元不收服务费.6.The children 1meter to height are half price, free charge for thechildren below 1meter.身高在1米至米的儿童半价享用自助餐,一米以下的儿童免费.7.Our buffet includes over 30kinds of main food and also seafood, Chinesetraditional food and western food, fresh salmon, oyster and Brazil free charge for juice, beer, red wine and ice cream.我们的自助餐包括超过30种热菜主食,有海鲜、传统中国食物、西方食物、新鲜三文鱼、生蚝和巴西烧烤.还有免费的饮料啤酒和红酒冰淇淋.。

餐饮英语

I Explanation(10)1,Table service餐桌服务.客人坐在餐桌旁,有服务员为其提供服务的一种服务形式.2,Cuisine:菜系.取自于法语,在英语中用来指某一特定的烹饪体系.如中国菜为Chinese Cuisine.Ⅱ Words 15分餐饮部经理:Food and Beverage Manager,酒精炉Chafing Dish特色烹调Regional Cooking中国白酒Spirit葡萄汽酒Sparkling WineⅢ Translate the fowling sentences into Chinese or English.(一)汉译英25分1,您愿意坐在哪儿Where would you like to sit2,我想要柠檬茶.1 would like tea with a slice of lemon,please.3,我们各付各的Let's go Dutch.4,请问您对用餐还满意吗Is everything all right with your meal5,对不起,女士,您能告诉我您的房号并出示您的房卡吗Excuse me.madam.May l have your room card(二)英译汉10分1,Thank you very much.Have a nice evening.非常感谢,祝您有个愉快的夜晚.2,I'm sorry,sir,We do not have a table free now.Would you like to have a drink in the bar We shall call you as soon as possible对不起,先生.我们现在没有空餐桌,请您在酒吧稍等一下,好吗一有空桌子我们就马上通知您.Ⅳ Answer the following question in English.(20分)中国的八大菜系是什么Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine2,中餐的烹调方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke清蒸steam 烩stew 烘烤roastV please introduce your Chinese restaurant to your guest.(10分)餐厅服务英语口语竞赛试题(B)I Explanation(10)Banquet--宴会.宴会为多人准备的正式用餐形式.通常伴有致词和一定的仪式.Self-service自助服务.有客人们自己从食品台上取事物的一种餐厅服务.Ⅱ Translate the follwing Words into English(15分)中餐厅Chinese Restaurant 筷子Chopsticks 芹菜Celery鲈鱼Perch 免税商店Duty Free ShopⅢ Translate he following sentences into Chinese or English.i汉译英(25分)1,早上好!我能为您做点什么Good morning! What can l do for you2,我想来点清淡些的,你能推荐什麽吗What would you recommend I prefer something light.3,我希望没有打扰您.I hope I'm not disturbing you.4,(餐厅)供应时间是:早餐7点到9点.Service hours are from7:00a.m.to9:00a.m.for breakfast.5,感谢您让这件事引起我们的注意Thank you for bringing this matter to our attention.1,The sweet and sour fish is particularly good tonight.Would you like to try糖醋鱼是今晚特别推荐,您是否试试2,You can hold the payment of the bill until you decide to leave if you like.您可以等到要走的时候再付账.Ⅳ Answer the following questions in English.(20分)1,中国的八大菜系是什么Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;zhejiang Cuisine:Hunan cuisine:Anhui Cuisine2,中餐的烹饪方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry烟熏smoke 清蒸steam 烩stew 烘烤roastV Please introduce your Chinese restaurant to your guest.(10分)餐厅服务英语口语竞赛试题(C)I Explanation(10)Cafeteria:常用来指能为客人提供众多不同食品的一种自助餐厅Hostess:领座员.在餐厅中负责餐桌和服务的女服务员,也为客人引领入座.II Translate the following Words into English(15分)餐厅经理:Manager of The Restaurant 席次卡Place Card豆腐Bean Curd 矿泉水Mineral Water 客房送餐Room ServiceⅢ Tra nslate the following sentences into Chinese or English.i汉译英(25分)1,可以告诉我你的名字吗,先生May l have your name please,sir2,我可以向您推荐青岛啤酒配餐吗它非常合适.May l suggest Tsingtao Beer with your meal It goes well with it.3,尝尝我们的特制鸡尾酒怎么样How about our special cocktail4,我在等一位朋友,稍后再点.I am waiting for a friend.I will order later.5,我要吃点冰淇淋和新鲜水果.I would like to have ice cream and fresh fruit.ii英译汉(10分)1,Would you like to pay cash or by credit card请问您是付现金还是用信用卡2,I'm afraid we do not have time to prepare the dish unfortunately.May I suggest something else对不起,恐怕我们没有这道菜,我可以向您推荐别的吗Ⅳ Answer the following questions in English.(20分)3,中国的八大菜系是什么Shandong Cuisine:Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine:Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine2,中餐的烹饪方法有哪些烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke清蒸steam 烩stew 烘烤roastV Please introduce your Chinese restaurant to your guest.(10分)一,考核标准1.餐厅服务用语英汉互译2.答案完整,语言表达清楚流利,反应敏捷3.注意语音语调二,考核题目(一)点菜用语1.请给我菜单. May I have a menu,please2.是否有中文菜单 Do you have a menu in Chinese3.在用晚餐前想喝些什么吗 Would you like something to drink before dinner4.餐厅有些什么餐前酒 What kind of drinks do you have for an aperitif5.可否让我看看酒单 May I see the wine list6.我可以点杯酒吗 May I order a glass of wine7.餐厅有那几类酒 What kind of wine do you have8.我想点当地出产的酒 I'd like to have some local wine.9.我想要喝法国红酒 I'd like to have French red wine.10.是否可建议一些不错的酒 Could you recommend some good wine11.我可以点餐了吗 May I order,please12.餐厅最特别的菜式是什么 What is the specialty of the house13.餐厅有今日特餐吗 Do you have to day's special14.我可以点与那份相同的餐吗 Can I have the same dish as that15.我想要一份开胃菜与排餐(鱼餐).I'd like appetizers and meat(fish)dish.16.我正在节食中. I'm on a diet.17.我必须避免含油脂(盐份/糖份)的食物. I have to avoid food containing fat(salt/sugar).18.餐厅是否有供应素食餐 Do you have vegetarian dishes20.你的牛排要如何烹调 How do you like your steak21.全熟(五分熟/全生). Well done(medium/rare),please.(二)餐厅常见用语1.What kind of food do you prefer 你喜欢哪—种菜2.Do you like Chinese food 你喜欢中国菜吗3.What kind of food do you like,Chinese or American 你喜欢吃什么菜,中式的还是美式的4.Would you tell me where the Chinese restaurant is 请你告诉我中国餐馆在哪里5.Do you know where I can get a quick snack 你知道哪里有快餐可吃6.What would you have for dinner 你要吃什么7.What would you like to order 你要点些什么菜8.Have you ordered yet 你点过菜了吗9.No,not yet,I am waiting for a friend.I will order later.还没有,我在等一位朋友,稍后再点.10.What would you recommend 请你推荐一些好莱好吗11.What's your to day's special 今天的特色菜是什么12.I would like to have something simple.我想吃些简单的东西.13.What will you have for dessert 你喜欢吃点什么点心14.We are in a hurry.我们要赶时间.15.Please rush your orders.我们点的菜请快送来.16.The beefsteak is very good today.今天的牛排很不错.17.1 will take the beefsteak.我就要份牛排.18.How would you like to have beefsteak,well-done or rare 你喜欢的牛排是熟一些还是生的19.I would like my beefsteak well done.我要熟一点儿的牛排.20.How about a drink 喝一杯怎样21.Bottoms up! 干杯122.To your health! 祝你健康123.I ask you to join me in drinking to the health of Mr Chen.请你跟我一起举杯祝陈先生健康.24.I ask you to join me in drinking to the future success of our cooperation.请你跟我一起举杯预祝我们合作成功.25.I'm looking for a cheap l ace to eat.我要找个便宜的地方吃.26.Is there a restaurant near here 这附近有餐馆吗27.Can you recommend me a good restaurant 你能介绍一间好餐馆吗28.Is there a Chinese restaurant in this town 在本镇有中国吗餐馆.29.Can you show me a restaurant where they serve good food at reasonableprices 请你告诉我哪里有公价钱道而菜又好的餐馆好吗30.How is service 服务怎么样31.Could have the menu,please 请给我一从菜单好吗32.Here is the menu,sir. 先生,菜单就在这儿.33.Are you ready to order now 你现在就准备点菜吗34.Where did you have dinner last night 昨晚你在什么地方吃饭的35.Do you like Chinese dishes 你喜欢中国菜吗36.It's very delicious. 它的味道很好.37.The food Is too salty. 菜太咸了.38.I'm thirsty. 我口渴了.39.Give me a glass of cold water,please.请给我一杯冷水o40.I'm on a diet.我在节食中.41.I don't feel like eating more. 我不想再多吃了.42.It was a very enjoyable dinner. 这是个令人愉快的一餐.43.What would you like to drink 你要喝点儿什么44.Could I have a cup of coffee 我想要—杯咖啡好吗45.Would you like coffee or tea 你要喝咖啡还是茶46.I would like tea with a slice of lemon,please.我想要柠檬茶.47.Do you like to have anything else 你还要吃别的东西吗48.No,thanks.I have had enough.不用,谢谢.我已经吃饱了.49.I would like to have ice cream and fresh fruit.我要吃点冰淇淋和新鲜水果.50.Help yourself to anything you like. 你喜欢什么随便吃.51.Please pass me the salt and pepper. 请把盐和胡椒递给我.52.I ordered ten minutes ago. 我10分钟前就点菜了.53.I have been waiting for haft an hour.我一直等了半个小时.54.Why is our order so late 为什么我点的菜那么慢55.I can't wait any longer. 我不能再等了.56.Please serve us as quickly as possible. 请尽快服务.57.Could I have the bill please 请把账单给我好吗58.Here you are,please pay the bill at the cashier's desk.这就是,请到柜台付账.59.Let's me pay my share. 我们各付各的.60.No,It's my treat. 不,这次我请客.61.May I pay this time 这次我请客好吗。

餐厅基本服务英语单词

餐厅基本服务英语单词1. 问候客人 (Greetings)•Hello/Hi：你好/嗨•Good morning/afternoon/evening：早上/下午/晚上好•Welcome：欢迎光临•How are you today?：今天你好吗？•May I help you?：需要我帮忙吗？2. 点菜 (Ordering)•Can I take your order?：可以帮您点菜吗？•What would you like to have?：您想要点什么？•Do you have any specials?：有什么特色推荐吗？•I recommend the [dish name]：我推荐[菜名]•Could you please give me some time to decide?：请给我一些时间来决定3. 食物名称 (Food items)•Appetizers：开胃菜•Soup：汤•Salad：沙拉•Main course：主菜•Seafood：海鲜•Vegetarian：素食•Dessert：甜点•Beverages：饮料4. 菜单相关 (Menu related)•What do you have on the menu?：菜单上有什么？•Could you please bring me the menu?：麻烦给我看看菜单•Is there a vegetarian menu?：有素食菜单吗？•What’s the chef’s recommendation?：厨师推荐菜有哪些？5. 食物口味 (Food flavors)•Spicy：辣的•Sweet：甜的•Sour：酸的•Salty：咸的•Bitter：苦的6. 点菜方式 (Ordering preferences)•Rare：半生的•Medium-rare：五分熟的•Medium：适中的•Well-done：全熟的•To-go：打包7. 服务质量 (Service quality)•Excellent：优秀的•Good：好的•Average：一般的•Poor：差的•Slow：慢的8. 账单和支付 (Bill and payment)•May I have the check, please?：可以给我结账单吗？•Can I pay by credit card?：可以用信用卡支付吗？•How much is the bill?：账单多少钱？•Keep the change：不用找零9. 感谢顾客 (Thanking the customer)•Thank you for dining with us!：感谢您光临！•Have a great day！：祝您愉快！以上是关于餐厅基本服务的常用英语单词和短语。

关于餐馆的英语词汇

关于餐馆的英语词汇餐馆是一个充斥着种类繁多的食物、饮料和服务的特殊地方，这使得餐馆成为聚集着不同文化的人们的热闹之地。

在不同的国家和地区，餐馆有着不同的词汇和不同的文化习惯。

认识这些词汇有助于我们在异国他乡用语言与当地人交流、了解当地的餐饮文化，我们可以熟悉当地的餐馆，更好地发挥自身的优势，并使自己更好地了解全世界的饮食文化。

餐馆以及其中的餐饮文化在英语中有许多独特的表达形式和词汇，下面就介绍几个有关餐馆的英语词汇：Restaurant：餐厅，也可以用Restaurant表示小型的餐馆。

Waiter / Waitress：服务员，也可以用Waiter / Waitress表示女性服务员。

Table settings：餐具摆放，指的是用餐时餐具的整体摆放。

Menu：菜单，指由餐厅提供的菜肴列表。

Chef：厨师，指餐厅提供菜肴厨师。

Maitre dhtel：餐厅经理，指在餐厅或宾馆提供服务的专业人员。

Entree：正菜，指餐厅供应的主菜。

Dessert：甜点，指餐厅供应的一种甜点食品。

Take Out：外卖，指由餐厅提供的外卖服务。

Bar：吧台，指餐厅或酒吧供应的酒类服务。

Lounge：休息室，也可以叫餐厅休息室，是为顾客提供休息或等候的地点。

Cafeteria：自助餐厅，指客人自己可以从餐桌上取食物的餐厅。

Catering：餐饮服务，指为特殊场合提供食品和服务的服务。

Eating Out：外出用餐，指在外面就餐的活动。

Cuisine：烹饪，指一个国家或地区的特色菜肴。

Food Court：美食广场，指一个汇集着各种美食摊位的广场或建筑块。

上面介绍了十几个关于餐馆的英语词汇，大家可以根据实际情况灵活使用，学会这些词汇可以让我们在异国他乡找到自己满意的餐馆，从而更好地了解当地的文化，满足自己的味蕾，并丰富自己的视野。

除了上面的词汇，我们可以进一步了解全世界的饮食文化，比如德国的布鲁支（Bruschetta）、意大利的披萨（Pizza）、法国的法式巧克力（French Chocolate）、日本的寿司（Sushi）、中国的饺子（Dumplings）等等，这些都是来自不同国家和地区的美食文化，可以让我们在异国他乡更好地发挥自身的优势，并使自己更好地了解全世界的饮食文化。

酒店餐饮服务常用英语,值得收藏!

酒店餐饮服务常用英语，值得收藏！一、Receiving a Guest in Restaurant 餐厅款客服务1. Good afternoon，sir. Welcome to our restaurant. Do you have a reservation？下午好先生，欢迎光临我们餐厅，请问您有预订吗？2. How many people are there in your party？你们一共几个人？3. Would you please come with me？请您跟我来，好吗？4. Please step this way.这边请。

5. Will this table be all right？这张桌子能够吗？6. Would you like to sit near the windows?您是否喜欢靠窗坐？7. Where would you like to sit？您希望坐在哪？8. You can sit where you like.您能够随便坐。

9. I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。

10. Your table is ready now，sir. Thank you for waiting.先生，您的桌子已准备好了，谢谢您久等了。

11. We can seat your party now，sorry to have kept you waiting.我们现在能够安排你们就座了，对不起让你们久等了。

12. Here’s the menu.这是菜单。

13. I’m sorry，the restaurant is full now. We can seat you in 20 minutes.对不起，现在餐厅已坐满，20分钟候我们能够安排您入座。

14. You can wait in the bar if you like and we’ll call you when we have a table.如果您愿意，能够在酒吧等一等，我们有了桌子会去请你的。

餐饮服务英语一PPT培训课件

Order taking
being able to understand and communicate menu items, special requests, and dietary restrictions in English
Table service
using appropriate English language to provide table service, including greetings, taking orders, serving dishes, and handling complaints
02
Advanced English in Catering Services
Advanced Catering Vocabulary and Expression
Catering Terminology
Understanding and correctly using category specific vocabulary, such as "table setting," "buffer," and "banquet."
Handling emergency situations
simulating emergency situations in the restaurant, such as handling a customer who has an emergency or becomincommunicating with foreign
services
01
Fundamentals of English in Catering Services
Greetings and Welcome

酒店餐饮服务常用英语

酒店餐饮服务常用英语一、Receiving a Guest in Restaurant 餐厅款客服务1. Good afternoon，sir. Welcome to our restaurant. Do you have a reservation?下午好先生，欢迎光临我们餐厅，请问您有预订吗?2. How many people are there in your party?你们一共几个人?3. Would you please come with me?请您跟我来，好吗?4. Please step this way.这边请。

5. Will this table be all right?这张桌子可以吗?6. Would you like to sit near the windows?您是否喜欢靠窗坐?7. Where would you like to sit?您希望坐在哪?8. You can sit where you like.您可以随便坐。

9. I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。

10. Your table is ready now，sir. Thank you for waiting.先生，您的桌子已准备好了，谢谢您久等了。

11. We can seat your party now，sorry to have kept you waiting.我们现在可以安排你们就座了，对不起让你们久等了。

12. Here’s the menu.这是菜单。

13. I’m sorry，the restaurant is full now. We can seat you in 20 minutes.对不起，现在餐厅已坐满，20分钟候我们可以安排您入座。

14. You can wait in the ba r if you like and we’ll call you when we have a table.如果您愿意，可以在酒吧等一等，我们有了桌子会去请你的。

餐饮服务英语一

餐饮服务英语一xx年xx月xx日•餐厅日常用语•点餐服务英语•餐饮服务常用英语目录•餐厅投诉与处理•餐饮服务英语二01餐厅日常用语1欢迎语23Welcome to our restaurant.We're glad to have you here.Welcome back, it's nice to see you again.问候语How are you?How are things going?Good morning/afternoon/evening, can I help you?告别语Have a great day/evening.Thank you for coming.Goodbye, we hope to seeyou again.感谢与应答02You're welcome, we're here to please you.03Thank you for your patronage.02点餐服务英语MENU上通常会列出一些经典菜品，如“炸鸡”、“汉堡”、“披萨”等。

经典菜品为了吸引顾客，餐厅会提供一些季节性菜品，如“草莓奶昔”、“圣诞火鸡”等。

季节性菜品为了满足越来越多顾客的健康需求，餐厅还会提供一些健康菜品，如“沙拉”、“果汁”等。

健康菜品介绍菜品点餐流程服务员通常会以问候顾客的方式开始点餐服务，如“欢迎光临”、“请问您要点餐吗”等。

问候顾客介绍菜品确认点餐完成点餐服务员会简单介绍MENU上的菜品，包括名称、种类和价格等。

顾客确定所点菜品后，服务员会重复顾客所点内容并询问顾客是否有任何特殊要求。

顾客确认点餐后，服务员会告知顾客所点菜品的编号和名称，并询问顾客需要什么饮料。

特殊需求对食物过敏如果顾客对某些食物过敏，可以向服务员说明，餐厅会尽量避免提供过敏源菜品。

喜好或偏好如果顾客有一些特别的喜好或偏好，可以向服务员说明，餐厅会尽量满足顾客的要求。

常用餐饮服务英语

常用餐饮服务英语99 句1. Welcometo our hotel. 欢迎到我们的酒店来！2. Good night. 晚安(晚间告别用)3. have a good rest. 祝您休息好！4. See you later (tomorrow). 以后(明天) 见！5. Hope to see you again soon. 希望不久再见到您！6. Have a good time. 祝您过得愉快！7. Wewish you a pleasant stay in our hotel. 愿您在我们饭店过得愉快！8. Plea se don't leave anything behind. 请不要遗忘你的东西。

9. Watch your step! 请走好！10. We wish you a pleasant journey. 祝您旅途愉快！11. Have a nice trip! 一路平安！12. All the best! 万事如意。

13. Take care! 多保重！14. Good luck! 祝您好运！15. Thank you for coming. 谢谢您的光临。

16. I 'm very grateful to you. 非常感谢您。

17. It ' s very kind of you. 谢谢，您真客气。

18. You are (most) welcome. 不用谢，不用客气。

19. Not at all. 不用谢。

20. My pleasure.(or with pleasure) 很高兴能为您服务。

22. At your service . 乐意为您效劳。

23. I 'm sorry. 很抱歉。

24. Excuse me. 对不起。

25. I 'm terribly sorry. It 's my fault.非常抱歉，那是我的过错。

餐饮服务英语作文

餐饮服务英语作文Restaurant dining is such a vibrant experience, filled with all sorts of flavors and atmospheres. Whether it's a cozy, family-run spot or a bustling, trendy restaurant,there's always something exciting about stepping throughthe door.For me, the best part of any restaurant meal is the anticipation. You know, that feeling when you're looking at the menu, trying to decide between the delicious options? I love it! It's like a mini adventure, choosing your path through the culinary landscape.And then there's the food! Oh, the food! I mean, who doesn't love digging into a plate of their favorite dish? The smells, the tastes, the textures...it's all just so satisfying. And I'm always up for trying something new, too. You know, pushing the boundaries of my taste buds?But let's not forget about the service. A good waiteror waitress can make or break a dining experience. I love those who are attentive but not overbearing, who seem to know just when to refill your water or clear your plate. It's a real art, and I appreciate it so much.Of course, there's also something special about dining out with friends or family. It's a chance to catch up, share。

餐厅预定服务英语

餐厅预定服务英语餐饮预定服务 Reservation一、辞汇普通预定: Simple Reservation 宴会预定: Banquet Reservation团体包餐预定: Group Reservation 外卖服务: Delivery Service电话预定: Telephone 来店预定: Spot/Talk信函预定: Mail 传真预定: Fax 电传预定:Telex客人姓名: Guest Name 单位名称: Name of Group登记编号: Code 联系电话/地址: Telephone Number/ Address就餐人数: Number of Guests 预定就餐时间: Sit-down Time包房: Private Room 餐位/价格: Table/price特殊要求: Special Acquirements 折扣优惠: Discount付款方式: Payment 餐位保存时间: Cut-off Time取消预定的规定: Reservation Amendments/Cancellation再次确认: Reconfirmation二、电话预定服务1、接听: Good morning/afternoon/evening! This is Ascot Cafe. May I help you?Sorry to have kept you waiting.2、查询: Please wait a minute. I’ll check it for you.Would you like to wait a moment or let me call you back later?3、致歉: What tables do you like？I’m sorry, the restaurant is full.I’m afraid there are no tables you like. Would you mind changing one?4、沟通: Thank you for calling. We look forward to having you with us.三、经典对话1、普通预定R=Reservation Clerk: 预定服务员 G=Guest: 顾客 R: Good afternoon! This is Pearl Restaurant. Lili is speaking. May I help you?G: I’d like to reserve a table for two tonight, please.R: For what time, sir?G: Around 7:15.R: May I have your name and telephone number please, sir?G: Baker. And my number is 334-4758.R: Would you please spell it?G: B-A-K-E-R.R: Is that D as in dog or B as in boy?G: B as in boy.R: Thank you! A table for two at 7:15 this evening for Mr. Baker.G: That’s right.R: Thank you for calling, Mr. Baker. By the way, as that is the peak hour, we only can keep your table for half an hour. That means you should come before 7:45. We look forward to welcoming you.2、外卖服务G: Hello! Do you deliver lunch boxes? 你好！请问你们送外卖盒饭吗？R: Yes, we do. What can I do for you?G: What do you have? 能否先容一下有甚么菜式？R: Meat and eggs: boiled chicken, chicken in soy sauce, double-cooked pork, steamed fish, pork ribs intomato sauce, roast pork, roast goose, fried beef, fried egg, salted egg and egg in soy sauce. Vegetables: cabbage, heart of cabbage, Chinese spinach, water cress and celery. 肉蛋类有：白切鸡，豉油鸡、回锅肉、清蒸草鱼、茄汁排骨、叉烧、烧鹅、油泡牛肉、煎蛋、咸蛋、卤水蛋。

餐饮服务英语(从迎宾到送客)

餐饮英语中餐厅英语预定1、Good morning/afternoon/evening.(The name of the restaurant and your name )MayI help you?h早上/下午/晚上好，某某餐厅，我能为您做些什么？2、How many guests are coming?请问共有多少人用餐？3、How many persons are there in your party,sir/madam?请问共有多少人用餐，先生/女士?4、What time would you like to arrive?请问你们几点种到？5、May I have your name,please?请问贵姓？6、Could you spell your name for me,please?请您拼读一下您的姓名好吗？7、I am afraid we only serve lunch until 2:00 in the afternoon.恐怕我们餐厅午餐时间到下午两点。

8、May I take your telephone number,please?可以留下您的电话号码吗？9、Is there anything special you would like us to prepare?请问您有什么特殊要求需要我们做准备的?10、I am afraid that we only can guarantee the table before 8:00 in the evening .恐怕我们餐厅只能为您留桌到晚上20：00。

迎宾10、Good morning/afternoon/evening.Welcom to our restaurant.早上（中午、晚上）好，欢迎光临。

11、May I help you ,sir/madam?我能为您做什么？先生/女士?12、Do you have a reservation ,sir/madam?请问您有预定吗，先生/女士?13、How many persons are there in your party?请问共有多少人来用餐?14、Please follow me.请跟我来，先生/女士15、This way please,sir/madam请这边走，先生/女士16、Please mind your step,sir/madam.请留意脚下，先生/女士17、I am sorry,sir/madam.We do not have a free table now.Would you like to have adrink in the bar(lounge)?We shall call you as soon as possible.对不起，先生/女士。