酒店英语口语教程
日常酒店英语交流口语
日常酒店英语交流口语在国外旅行时,住在酒店已成为一种常见的选择。
为了与酒店工作人员更好地沟通,一些简单的英语口语对于顾客来说是非常有帮助的。
以下是一些在日常酒店英语交流中经常使用的口语。
预订房间•Asking about Room Availability:–Do you have any rooms available?–I would like to book a room for tonight.•Specifying Room Preferences:–I prefer a room with a view.–Can I have a non-smoking room, please?•Enquiring about Room Rates:–How much is the room per night?–Are there any discounts available?抵达酒店•Checking In:–Hi, I have a reservation under the name of [Your Name].–I’d like to check in, please.•Showing Identification:–Here is my passport for identification.–Could you please take a copy of my ID?•Asking about Hotel Services:–What time does breakfast start?–Is there a gym or swimming pool in the hotel?在酒店房间•Room Facilities:–Can I have an extra pillow, please?–How do I connect to the Wi-Fi?•Reporting Issues:–There is a problem with the air conditioning in my room.–The TV remote control is not working.结账及退房•Checking Out:–I would like to check out, please.–Can I have a printed copy of my bill?•Settling the Bill:–Can I pay by credit card?–Is breakfast included in the bill?其他常见问题•Asking for Recommendations:–Can you recommend a good restaurant nearby?–Where is the nearest shopping center?•Seeking Help:–Could you call a taxi for me?–I need an iron to press my clothes.以上是一些日常酒店英语交流中常用的口语。
酒店英语口教程
酒店英语口教程以下是酒店英语口语教程,包括一些常用的表达和对话:1. 预订房间(Making a reservation)- A: "Good morning/afternoon/evening. I would like to make a reservation, please."- B: "Of course, sir/madam. How many nights will you be staying?"- A: "I will be staying for three nights, from [date] to [date]."- B: "Okay, let me check our availability. What type of room would you like?"- A: "I would like a single/double room, please."- B: "Alright, we have a single/double room available. May I have your name, please?"- A: "My name is [your name]."- B: "Great, your reservation is confirmed. We look forward to welcoming you."2. 入住手续(Check-in process)- A: "Hello, I have a reservation under the name [your name]."- B: "Yes, Mr./Ms. [your name]. Welcome to our hotel.Could you please fill out this registration form?"- A: "Sure, here you go."- B: "Thank you. Here is your room key and some information about our hotel facilities. If you need any assistance during your stay, feel free to ask our staff."- A: "Thank you very much."3. 房间设施(Room facilities)- A: "Could you please tell me what facilities are available in the room?"- B: "Certainly. The room is equipped with a comfortable bed, a television, air conditioning, a minibar, and a private bathroom with a shower."- A: "That sounds great. Thank you."4. 酒店服务(Hotel services)- A: "Is there a restaurant in the hotel?"- B: "Yes, we have a restaurant on the ground floor. It serves breakfast, lunch, and dinner."- A: "Do you provide room service?"- B: "Yes, room service is available 24 hours a day. You can find the menu in your room."- A: "Thank you for the information."5. 结账离店(Check-out process)- A: "I would like to check out, please."- B: "Certainly. May I have your room number?"- A: "My room number is [room number]."- B: "Alright. Please settle any outstanding charges at the front desk. Did you enjoy your stay with us?"- A: "Yes, I had a pleasant stay. Thank you."- B: "We hope to see you again in the future. Have a safe journey."。
酒店英语口语对话简单带翻译
酒店英语口语对话简单带翻译一、预订房间客人:Hello, I’d like to make a reservation for a single room for two nights, please.(你好,我想预订一个单人间,两晚,谢谢。
)服务员:Sure, could you please tell me the dates you’ll be staying?(当然,请问您将入住的日期是?)客人: I will arrive on the 15th and check out on the 17th.(我将于15号入住,17号退房。
)服务员: Great. May I have your name, please?(好的,请问您的姓名?)客人: My name is John Smith.(我叫约翰·史密斯。
)服务员: Thank you, Mr. Smith. Your room is booked.(谢谢,史密斯先生。
您的房间已经预订好了。
)二、入住手续服务员: Welcome to our hotel, Mr. Smith. Could you please fill out this registration form?(欢迎来到我们的酒店,史密斯先生。
请填写这份登记表。
)客人: Sure, here you go.(好的,给你。
)服务员: Thank you. Here is your room key. Your room number is 302 on the third floor.(谢谢。
这是您的房间钥匙。
您的房间号码是302号,三楼。
)客人: Thank you. Is breakfast included in the room rate?(谢谢。
早餐费用包含在房费里吗?)服务员:Yes, breakfast is included. It’s served from 7:00 a.m. to 10:00 a.m. in the dining hall.(是的,包含早餐。
酒店英语口语情景对话
酒店英语口语情景对话对话一:预订房间A: 早上好,欢迎光临酒店。
您需要预订房间吗?B: 是的,我需要预订一个双人间,入住时间是下周五。
A: 好的,我们有很多房间可供选择,请问您对房间的要求有什么?B: 我希望房间有一个大床和免费的无线网络。
A: 没问题,我们有符合您要求的房间。
您需要入住几晚?B: 我需要入住两晚。
A: 好的,请问您的姓名和联系方式是什么?B: 我的名字是张三,联系方式是。
A: 好的,预订完成后,我们会给您发送确认短信。
谢谢!B: 谢谢您的帮助!对话二:办理入住手续A: 晚上好,欢迎光临!您预订的是双人间,对吗?B: 是的,我是张三。
A: 您的预订已确认,这是您的房卡和钥匙,房间号是302。
B: 谢谢!A: 您需要支付押金500元,退房后会退还给您。
B: 好的,我可以用信用卡支付吗?A: 当然可以,我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解,我会记住的。
A: 好的,请您填写一下入住登记表,包括您的姓名、国籍和护照号码。
B: 好的,我马上填写。
A: 感谢您的合作,祝您入住愉快!对话三:客房服务A: 早上好,有什么可以为您效劳的?B: 我的房间没有毛巾和洗漱用品,可以补充一下吗?A: 当然可以,我会马上给您送去。
B: 谢谢!还有一个问题,我需要一份早餐送到房间,大约几点可以送到?A: 我们可以在早上7点到10点之间送到您的房间,您需要什么样的早餐?B: 我想要一个咖啡和面包。
A: 好的,我会安排给您送早餐。
有其他需要的事情吗?B: 暂时没有了,谢谢您的帮助!A: 不客气,请随时告诉我们如果有其他需求。
对话四:结账离店A: 午安,您准备好结账离店了吗?B: 是的,我准备好了。
A: 您的账单总金额是800元,包括房费和其他消费。
请问您以什么方式支付?B: 我可以用支付宝支付吗?A: 当然可以,请打开您的支付宝扫描这个二维码进行支付。
B: 好的,我已经支付完成了。
A: 谢谢!这是您的和退还的押金。
酒店英语口语西餐厅服务程序英语对话
酒店英语口语西餐厅服务程序英语对话Dialogue 1: Making a ReservationReceptionist: Good morning. How can I assist you today?Customer: Good morning. I would like to make a reservationat your restaurant for tonight.Customer: It will be for two guests, and we would like to have dinner at 8:00 p.m.Receptionist: Great. May I have your name, please?Customer: Yes, it's John Smith.Customer: Thank you. See you then.Dialogue 2: Seating the GuestsGuests: Thank you.Hostess: Here we are. This is your table. Please have a seat, and your server will be with you shortly.Guests: Thank you.Dialogue 3: Taking the OrderServer: Good evening. I'm Alex, and I'll be your server tonight. May I start by presenting you with our drink menu?Guest: Thank you, Alex. We would like two glasses of red wine, please.Guest: Sure, what are they?Guest: I will have the grilled salmon, and my wife will have the prime rib.Server: Excellent choices. Would you like any appetizers or side dishes with your meals?Guest: We would like a Caesar salad as an appetizer, please.Server: Noted. And for the sides?Guest: We would like a portion of your garlic buttered green beans and a side of French fries, please.Server: Perfect. Thank you for your order.Dialogue 4: Serving the MealsServer: Here are your meals. The grilled salmon for you and the prime rib for your wife.Guest: Thank you, Alex.Server: Enjoy your meals. Please let me know if there is anything else I can assist you with.Guest: Will do. Thank you.Dialogue 5: Presenting the CheckServer: Good evening. I hope you enjoyed your meals. Are you ready for the check?Guest: Yes, please.Server: Here is your bill. If you would like to pay by card, we accept all major credit cards.Guest: I will pay by card. Can you bring the card machine, please?Server: Of course, sir. Here you go.Guest: Thank you. I will enter the tip and sign the receipt.Server: Thank you for your generosity. Have a great evening.Guest: Thank you. Goodbye.。
酒店日常英语口语
酒店日常英语口语以下是一些酒店日常英语口语:1. Checking in (办理入住手续)- Guest: Hi, I'd like to check in please.- Front desk agent: Sure, may I have your name and reservation confirmation number?- Guest: My name is John Smith and my confirmation number is ABC123.2. Making a reservation (预订)- Guest: I'd like to make a reservation for a double room for two nights.- Front desk agent: Certainly, when would you like to check in? - Guest: I will be arriving on the 15th of July.3. Asking for assistance (寻求帮助)- Guest: Excuse me, can you help me with my luggage?- Bellhop: Of course, I'll be happy to assist you.4. Ordering room service (订购客房服务)- Guest: I'd like to order some room service, please.- Room service attendant: What would you like to order?5. Asking for directions (询问方向)- Guest: I'm looking for the fitness center, can you tell me how to get there?- Concierge: Sure, it's located on the 2nd floor. Take the elevator and turn left.6. Checking out (办理退房手续)- Guest: I'd like to check out now, please.- Front desk agent: Certainly, did you have any additional charges during your stay?- Guest: No, everything is taken care of.7. Requesting housekeeping services (要求客房清洁服务)- Guest: Could you please send someone to clean my room?- Front desk agent: Of course, we'll send housekeeping right away.8. Reporting a problem (报告问题)- Guest: There seems to be a leak in the bathroom faucet.- Front desk agent: I apologize for the inconvenience. We'll send someone to fix it immediately.以上是一些酒店日常英语口语,希望对您有所帮助。
酒店日常英语口语
酒店日常英语口语大家好,今天我们来学习一些在酒店日常生活中会用到的英语口语。
无论是出差还是旅行,掌握一些基本的英语口语可以让我们更加便捷地沟通和交流。
下面让我们一起来看看吧。
预订房间1.我要预订一个单人间。
–I would like to book a single room.2.我需要一间双人间,有独立卫生间吗?–Do you have a double room with a private bathroom?3.我需要住三晚。
–I need to stay for three nights.4.我想在房间里加一张床。
–I’d like to have an extra bed in the room.入住登记1.请问我需要填写入住表格吗?–Do I need to fill out the registration form?2.我可以看看我的房间吗?–Can I have a look at my room?3.我们需要提前支付吗?–Do we need to pay in advance?房间设施1.这个房间有空调吗?–Does this room have air conditioning?2.我可以要一个婴儿床吗?–Can I have a baby cot?3.我在浴室里找不到吹风机。
–I can’t find the hairdryer in the bathroom.餐厅用餐1.请问你们早餐几点开餐?–What time is breakfast served?2.我可以点一杯咖啡吗?–Can I have a cup of coffee?3.我对餐厅的食物过敏,你们有什么推荐的菜吗?–I have a food allergy, do you have any recommended dishes?退房结账1.我想结账离店。
–I’d like to check out and settle the bill.2.我们可以用信用卡结账吗?–Can we pay by credit card?3.我想要一张发票,请帮我开一下。
外国人到中国入住酒店,该怎么用英文跟他们对话
外国人到中国入住酒店,该怎么用英文跟他们对话由于我也不知道你是不是酒店的收银前台,先给两个情景对话吧,一般来说住酒店有两种情况,一是有预定酒店的,一个是没有预定的, R是reception desk (饭店、旅馆的)接待处;服务台;前台G是guest客人对话一:客人到酒店入住,前台接待询问他是否有预订,客人回答有预定,酒店于是安排其填写登记表,并且入住.请看下面的酒店英语情景对话.R:Good afternoon.Welcome to the XX Hotel.May I help you,sir?下午好.欢迎来到XX饭店.先生需要我帮忙吗?G:Yes.I'd like to check in,please.是的,我想登记入住.R:Certainly,sir.May I have your name,please?好的,先生请告诉我你的姓名?G:Yes,it's Charlie White.查理怀特R:Do you have a reservation with us,sir?先生,有向我们预订吗?G:Yes,for tonight.是的,今晚R:Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?请等一下.我查一下我们的预定记录.让您久等了.先生,你预定的是一个单人间,住3晚.请您填写登记表,好吗?G:Sure.好的R:May I confirm your departure date?我想确认你的离开日期G:Yes,I should be leaving on the 8th.恩,我应该在8号离开R:How would you like to make payment?请问你想怎么付款?G:By Visa Card.卡R:May I take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here.我能刷卡了吗?你的房间在8楼888号.请稍等片刻.阿贝尔的人会告诉你你的房间,希望你能在这里过得愉快.对话二:没有预定就到酒店入住的客人,酒店会询问来宾是否有预订过酒店.请看下面的酒店英语口语对话.R:Good afternoon,Sir and Madam.May I help you?下午好,先生夫人,需要我帮忙吗?G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚R:Welcome to our hotel.Have you made any reservations?欢迎来到我们旅馆,你有预约吗?G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?恐怕没有.你能安排一个可以洗澡的双人床房间吗?R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.请等一下.哦,可以用1111室,它临黄浦江的景色 .G:Great,l'll take it.How much do you charge?太好了,我定了,多少钱?R:RMB 720 Yuan720元G:OK好的R:Please show me your passports and fill in this registration form.请让我看看你的护照,并填写登记表.G:I'll take care of it.我会搞定的.R:Thank you.Would you please pay RMB 1500 Yuan as deposit?需要付1500元.G:Here you are给你R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快.G:That's very kind of you.。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部(前厅)1、Making a Reservation 预订客房Reservationist(R): Good afternoon. What can I do for you下午好,我能帮您什么吗Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite下午好,这里是北京外贸公司,我想订一间套房,有吗R: Certainly, can you give me your name please, sir|有的,先生,可以告诉我您的名字吗C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here谢谢,WEST先生。
请问你要住多久呢C: I’ll stay here for quite a long time.我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
;C: How much is the suite, please请问套房多少钱呢R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。
C: Does that include attendance有包括服务费吗R:Three hundred and twenty yuan a day, service included.320元一天,包含服务费。
#C: Meals included餐费有包含在内吗R: Meals are extra, not included.餐费是另外算的,不包含在内。
住酒店日常英语口语对话【四篇】
【导语】出国旅游免不了去⼊住酒店,学习⼀些基本的英语⼝语对话,更有利于提升⾃⼰的能⼒,下⾯是⽆忧考整理的住酒店⽇常英语⼝语对话【四篇】,⼀起来了解下吧!【篇⼀】住酒店⽇常英语⼝语对话 A:Good morning, sir. How may I help you? A:早上好,先⽣。
有什么可以为您效劳的吗? B:Good morning! Do you have any rooms available at the moment? B:早上好,请问现在有空房吗? A:Yes, we do. What kind of room would you like? A:是的,先⽣。
您想要什么样的房间呢? B:I'd like a suite for four nights. B:我想要⼀间套房,住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now. A:请稍等。
我为您查⼀下。
啊!很抱歉,先⽣,我们现在只有双⼈间了。
B:That's all right. How much do they cost? B:那也可以。
双⼈间是怎么收费的? A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% . A:每晚⼈民币320元。
但如果您住四天,可以打15%的折扣。
B:How much in total? B:⼀共需要多少钱? A:1088 RMB. A:⼈民币1088元。
B:Is breakfast included? B:这个费⽤⾥包括早餐的费⽤吗? A:Yes, it is. You also have free use of the leisure facilities here. A:是的,⽽且您还可以免费使⽤这⾥的休闲设施。
酒店常用英语口语对话带翻译
酒店常用英语口语对话带翻译场景一:预订房间 Booking a Room客人:Excuse me, I’d like to book a room for this weekend. 接待员: Sure. How many nights will you be staying? 客人:Two nights, from Friday to Sunday. 接待员: Great. We have different room types available. Would you prefer a single or double room? 客人:I’d like a double room, please. 接待员:Perfect. Could I have your name and contact information, please? 客人: My name is John Smith. My phone number is 123-456-7890. 接待员: Thank you, Mr. Smith. Your room is booked for this weekend.客人:打扰一下,我想订一个房间这个周末。
接待员:当然。
您打算住几晚呢?客人:两晚,从星期五到星期日。
接待员:好的。
我们有不同类型的房间可供选择。
您想要单人房还是双人房?客人:请给我一个双人房。
接待员:好的。
请问您的姓名和联系方式?客人:我叫约翰·史密斯。
我的电话号码是123-456-7890。
接待员:谢谢您,史密斯先生。
您的房间已经预订。
场景二:办理入住 Checking In接待员: Welcome to our hotel! Do you have a reservation with us? 客人: Yes, I do. My name is Mary Johnson. 接待员:Great, Ms. Johnson. May I see your ID and credit card, please? 客人: Of course. Here you go. 接待员: Thank you. Your room key is ready. You are staying in room 302 on the third floor. 客人: Thank you. What time is breakfast served in themorning? 接待员: Breakfast is served from 7 am to 10 am in the restaurant on the ground floor.接待员:欢迎光临我们的酒店!您预订了房间吗?客人:是的,我预订了。
酒店英语口语
酒店英语口语好的,以下是一些常用的酒店英语口语:1. Booking a hotel room 预订酒店房间- I'd like to make a room reservation, please. 我想预订一个房间。
- What's the rate for a single room? 单人间的价格是多少?- Can I book a room for two nights from July 15th to July17th? 我可以预订7月15日到7月17日的房间吗?2. Checking in 办理入住手续- Hi, I have a reservation under the name of Smith. 嗨,我预订了一个史密斯的房间。
- Here is your room key. Your room is on the 5th floor, Room 501. 这是您的房间钥匙,您的房间在5楼501号。
- Could you please fill out this registration form? 请填写这份登记表。
3. Inquiring about facilities 询问设施- Could you tell me if the hotel has a gym? 酒店里是否有健身房?- Are there any restaurants nearby? 附近有没有餐馆?- Is there Wi-Fi available in the rooms? 房间里是否有Wi-Fi?4. Room service 房间服务- Can I order breakfast to be delivered to my room? 我可以订购送到房间的早餐吗?- How long does room service take? 房间服务需要多长时间?- I'd like to request an extra blanket. 我想要一个额外的毯子。
日常酒店英语交流口语
日常酒店英语交流口语Part 1: 酒店预订与入住1. Making a Hotel Reservation 酒店预订- Guest: Good morning/afternoon/evening. I want to make a reservation, please.- Receptionist: Of course, sir/ma'am. How many nights will you be staying with us?- Guest: I'll be staying for three nights, from [date] to [date].- Receptionist: Great. What type of room would you like?- Guest: I prefer a double room with a view, if available.- Receptionist: Certainly, I will check for availability. May I have your name, please?- Guest: My name is [name].- Receptionist: Thank you, Mr./Ms. [name]. Can I have your contact information, please?- Guest: Sure. My phone number is [phone number].- Receptionist: Perfect. Your reservation is confirmed. We look forward to welcoming you.2. Checking-In 入住- Guest: Good evening. I have a reservation under the name of [name].- Receptionist: Good evening, Mr./Ms. [name]. May I see your ID, please?- Guest: Certainly, here it is.- Receptionist: Thank you. Could you also provide a credit card for incidental charges?- Guest: Of course, here you go.- Receptionist: Thank you, Mr./Ms. [name]. Your room is on the [floor]. Here is your key card. Enjoy your stay!- Guest: Thank you very much.Part 2: 房间设施与服务3. Inquiring about Room Facilities 询问房间设施- Guest: Excuse me, does the room have a mini-bar?- Hotel Staff: Yes, all our rooms are equipped with a mini-bar.- Guest: Great. Is there also a safe in the room?- Hotel Staff: Certainly, every room has a safe for your valuables.4. Housekeeping Services 客房服务- Guest: Could you please send someone to clean my room?- Hotel Staff: Of course, sir/ma'am. We will send housekeeping right away.- Guest: Thank you.5. Room Service 房间服务- Guest: I would like to order room service, please.- Hotel Staff: Certainly, sir/ma'am. What would you like to order?- Guest: I would like a club sandwich and a bottle of water.- Hotel Staff: Noted. Your order will be delivered shortly.Part 3: 其他酒店交流口语6. Requesting Assistance 请求帮助- Guest: Excuse me, could you help me book a taxi to the airport?- Concierge: Certainly, sir/ma'am. What time would you like the taxi to arrive?- Guest: I need a taxi at 8:00 AM tomorrow, please.- Concierge: Understood. I will arrange it for you.7. Reporting an Issue 报告问题- Guest: There seems to be a problem with the air conditioning in my room. It's not cooling properly.- Hotel Staff: I apologize for the inconvenience, sir/ma'am. I will send someone to check it immediately.- Guest: Thank you for your prompt attention.8. Checking Out 退房- Guest: Good morning. I would like to check out, please.- Receptionist: Good morning, Mr./Ms. [name]. Could you please settle any outstanding charges?- Guest: Of course, here is my credit card.- Receptionist: Thank you. Your bill has been settled. We hope you had a pleasant stay.- Guest: Thank you. Goodbye.Part 4: 常用口语表达- Can I have some extra towels, please? 可以请给我一些额外的毛巾吗?- Is breakfast included in the room rate? 早餐包括在房价内吗?- What time is breakfast served? 早餐什么时候开始供应?- Could you recommend a good restaurant nearby? 能推荐附近有好的餐厅吗?- Is there a gym or fitness center in the hotel? 酒店内有健身房吗?- What time does the swimming pool open/close? 游泳池什么时间开放/关闭?- Can I have a late check-out? 我可以延迟退房吗?- How much is the cost for an extra bed? 加床的费用是多少?请注意,以上只是口语交流示例,具体情况还需根据实际接待场景和需求进行调整。
酒店英语口语附字幕 Unit1
酒店英语口语附字幕 Unit1Lesson One Guest Comes to Register第一课请客人登记G:Hi,I'm here to check in.旅客:你好,我来登记入住。
R:You must be rson.登记员:你一定是Larson先生吧。
G:Yes,that's right.旅客:是的,没错。
R:Welcome to Tianjin International Building.登记员:欢迎你住进天津国际大厦。
Would you please fill out this registration form?请你填一下这份登记表好吗?R:Thank you ...Excuse me,sir.You forgot to fill in your visa number.登记员:谢谢你.......对不起,先生,你忘记填写签证号码了。
G:Did I?Let me see that...Oh,sorry...Here you are.旅客:是吗?让我看看...... 喔,对不起...给你。
R:And would you sign here,please? Thank you.登记员:先生,请你在这里签一下字,谢谢,May I see your passport,please ...Thank you.我能看一下你的护照吗?......谢谢。
Would you mind leaving your passport here for an hour or so?您介不介意把您的护照放在这儿一小时左右?We must/have to make a copy of your passport and visa for our records.我们需要复印一份保留。
Lesson Two Guest's Visa Is Invalid第二课客人的签证无效。
R:I'm sorry,your visa has expired.登记员:对不起,您的签证过期了。
酒店英语口语的对话实用教程.doc
酒店英语口语的经典对话实用教程1) Just a moment, please. The cashier will have yourbill ready in a moment.请稍等,收银员马上会准备好您的账单。
2) I will calculate/draw up the bill for you.我帮您结账单。
3) Thank you for waiting, Mr. xx, here is your bill. Would you like check it?让您久等了,xx 先生。
这是您的账单,您要核对一下吗?4) Would you like a breakdown of the bill?您的帐目要细分吗?5) That’s mach more than I expected.那比我预料中的要超出许多。
6) Shall I explain some items for you?要我解释收费款项吗?7) If you think there is any error in your bill, we can check it for you.如果您认为账目有错,我们可以为您核对一下。
8) “L” stands for laundry, and “T” means telephone call charge.“L”代表洗衣费,“T”代表费。
9) I am afraid it is not enough to cover the amount./ I’m afraid it can’t cover the amount.恐怕那不够付账。
10) How would you settle the bill/ make payment?您打算如何付款呢?11) In cash/By credit card/By travel’s check.用现金/用信用卡/用旅行支票。
12) May I have an invoice?可以给开张发票吗?13) Certainly ,sir. May I know the name of your pany?当然可以,先生。
酒店基础英语口语教程
酒店基础英语口语教程Embark on a journey to master the art of communication in the hospitality industry with our Essential Hotel English Course! Whether you're a seasoned hotelier or a newcomer eager to impress, this guide will take you through the essential phrases and conversational skills needed to excel in the world of hospitality.From the moment a guest steps through the door, your ability to speak English fluently can make all the difference in their experience. Begin with a warm welcome, "Welcome to our hotel! How may I assist you today?" and let your proficiency in English set the tone for a memorable stay.Navigating the check-in process is a breeze with phrases like, "May I have your passport and reservation details, please?" and "Your room is ready. Would you like help with your luggage?" These simple yet crucial exchanges can create a seamless transition for your guests.During their stay, guests may require assistance with various services. Equip yourself with phrases such as, "Would you like to make a reservation for our restaurant?" or "We offer a laundry service. Would you like to take advantage of it?" These offers not only showcase the hotel's amenities but also demonstrate your attentiveness to their needs.Problem-solving is an integral part of the hotelexperience. If a guest faces an issue, address it promptly with, "I'm sorry for the inconvenience. Let me see how we can resolve this for you." Your ability to communicateeffectively in English can turn a negative situation into a positive one.Finally, ensure a lasting impression with a gracious farewell, "Thank you for staying with us. We hope to see you again soon." This parting phrase leaves guests with a sense of warmth and satisfaction.Our Hotel English Course is designed to enhance your interaction skills, making you a more confident and competent member of the hospitality team. So, let's elevate your service to the next level and create an unforgettable experience for every guest who walks through your doors.。
酒店饭店英语口语
酒店饭店英语口语英文回答:Guest: Hello, I'd like to make a reservation for a room for two nights.Front Desk: Of course, we have a few options available. What type of room are you looking for?Guest: I'm interested in a standard double room.Front Desk: Great, we have availability for the dates you're looking at. Can I have your name and contact information to complete the reservation?Guest: My name is John Smith, and you can reach me at 555-1234.Front Desk: Thank you, Mr. Smith. Your reservation is all set. We look forward to welcoming you to our hotel.Guest: Thank you.---中文回答:客人:你好,我想预订一个房间,两晚。
前台:当然,我们有几个选项可供选择。
您想要什么类型的房间?客人:我想要一间标准双人房。
前台:好的,我们有您想要的日期的空房。
我可以知道您的姓名和联系方式以完成预订吗?客人:我叫约翰·史密斯,你可以通过555-1234联系到我。
前台:谢谢您,史密斯先生。
您的预订已经完成。
我们期待着您的光临。
现代酒店英语口语实用教程第1课
现代酒店英语口语实用教程第1课经典对话R=Reservation Clerk 预定员 G=Guest 顾客R:Good morning. Room Reservations . May I help you?您早,客房预订部,请问有什么能够协助您?G:Yes,I’d like to book a room.我想预订一个房间。
R:Thank you, sir. For which date and how many guestswill there be in your party?谢谢您。
要订在什么时候?您一行有多少人?G:From April 16th to 20th .Just my wife and myself.4 月 16 日到 20 日。
只有我和我太太。
R:From April 16th to 20th .And which kind of room would you prefer, sir?4 月 16 日到 20 日。
请问您想预订哪种房间。
G:A Twin,please.R:Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US$180 per night, will that be all right?请别挂断好吗?我来检查一下是否有空房间。
(过来一会儿)让您久等了,先生。
我们有空余的双床间,现在价格是每晚 180 美元,这样能够吗?G:Ok, I’ll take it.好的,我订了。
R:Thank you ,sir. May I have your name and phone number, please?谢谢您,先生。
您能告诉我您的姓名和电话号码吗?G:Sure. May name is Aaron Johnson, and my phone numberis 3242-5827.没问题。