negotiation
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
negotiation
NEGOTIATION SKILLS AND PROCESS
Wang yanna
To the best of my knowledge, business negotiation is an art more than a course for us. In the negotiation, there is something like your principle or your interests you must observe and there are something you should never violate and also there are some fact or customers you cannot deny. T o some degree, I think, the art of negotiation is to do something diplomatic in order to avoid unnecessary disputes between the two sides.
Good skills of talks and good knowledge of the other side can evaporate the difference and assure you cannot be expelled by your company. After all, this is a society filled up with fierce competition. You know, having not only a good knowledge of opposite party , but also good skills in the negotiation fields, can easily explode the sense of distance and strange between the two parties. Today, our business life cannot go without negotiation. In other words, we can’t get out of it in our job now. You should never ignore small plots and don’t regard they are innocent in you talks or your meeting.
Although you have some principles to keep, decent behavior is important. Don’t leave a militant impression to the other sid e. Well, don’t assume a hearty manner, either. It is artificial behavior. The talks on the basis of one-side benefits bound to break up. Maybe you can do more propaganda of your plans and your consideration before the meeting or even to postpone it.
In respect to the person, who will represent the whole company to interview the other party, maybe hold a very responsible position within the company, but for the most part,
he will be a man of great resource not merely good
at supervise a company. He can seize any opportunity to defend own interests. If not, it will become a torture for him to sit at the negotiation table. Negotiating business deals cannot be done properly if you don't choose the right people to do the same. It's very important you choose people who are articulate, intelligent and well informed. You need people with excellent communication skills and people who won't bend in front of the stress. If you choose people who can't communicate well, the parties dealing with you will think twice before forming the deal. Again, people who get easily stressed out are bound to end up compromising more than necessary.
One trick of successful talks is that you must learn to split yourself and standing on the position of opposite party to think about something and trying to anticipate the kind of question they are likely to ask at the meeting. And learn to explore some avenues to spy the “enemy”,it don’t mean some vicious way.
While, each coin has two sides. Sometimes withdraw your demand appropriately and make some concession as a gesture of friendship will relax the severe situation and accelerate the negotiations to seek for an adequate solution to the problems. Don’t let little interest make your friendship bridge collapse. You must consider the long-term sake but not confine to once trade. Nevertheless, please don’t always summarizes the concession with you have agreed to make during the bargaining process while omits to mention those offered by the other side. Because the most important principle in our business is to exchange of needed goods conform to the mutual benefit and cater each other’s needs. A transaction need both of the parties efforts to reach a consensus on the goods packing and shipment
and something else.
However, sometimes the reasonable words to contradict their propose
beyond convention is necessary and maybe you should learn to conceal you anger at their behavior. The skills during the talks is to master the dimension to distribute the interests, so that it will not embarrass each side. Neither roundabout way nor rigid way nor humble way to express your party is a good choice. The negotiation is to coordinate requirements of both and cope with problems in the business in a way that both sides consent to and eliminate the difference and dispute, but not to overwhelm your opponent.
Negotiation describes any communication process between individuals that is intended to reach a compromise or agreement to the satisfaction of both parties. Negotiation involves examining the facts of a situation, exposing the both the common and opposing interests of the parties involved, and bargaining to resolve as many issues as possible. Negotiation takes place every day in nearly every facet of life—from national governments negotiating border disputes, to companies negotiating work agreements with labor unions, to real estate agents negotiating the sale of property, to former spouses negotiating the terms of a divorce. Small business owners are likely to face negotiations on a daily basis when dealing with customers, suppliers, employees, investors, creditors, government agencies, and even family members. Many companies train members of their sales forces in negotiation techniques, and many others hire professional negotiators to represent them in business dealings. Good negotiation requires advance preparation, a knowledge of negotiating techniques,
and practice.
Regardless of the type of negotiation, experts recommend entering into it with a cooperative rather than a competitive attitude. They stress that the point of negotiating is to reach agreement rather than to achieve victory. “Any method of negotiation may be fairly judged by three
criteria,”Roger Fisher and William Ury wrote in their book Getting to Yes: Negotiating Agreement without Giving In. “It should produce a wise agreement if agreement is possible. It should be efficient. And it should improve or at least not damage the relationship between the parties.” When one of the parties uses “hard”negotiating techniques—or bullies and intimidates the other side in order to obtain a more favorable arrangement—it only creates resentment and poisons future negotiations. Instead, the idea should be to find a win/win solution that satisfies the needs and interests of both parties.
Now that you know how to negotiate business deals, you're left with only one thing to do - referring to the minutes of the meeting and forming the agreement. This agreement will be a written form of what you've discussed and decided upon. At the end of it all, you just need to make sure you're gaining something out of this deal. Symbiotic relationships benefit everyone, only if they're maintained in the right manner. After the agreement has been signed by all the parties, you have legally negotiated the deal.。