CH01-Introduction to HRM
人力资源HRM英文对应
人力资源HRM英文对应Introduction人力资源HRM 英文对应in the field of management is the process of managing employees in an organization, with the aim of enhancing their performance and productivity. It involves implementing policies and practices that are directed towards ensuring that employees' skills, knowledge, and abilities are utilized to achieve company goals. HRM plays a critical role in the success of any organization, as it is responsible for recruiting, training, and managing employees. This paper will explore the different aspects of HRM and their English equivalents.Recruitment and SelectionRecruitment and selection are crucial parts of the HRM process. Recruitment involves attracting and sourcing potential employees, while selection involves assessing and choosing the right candidate for a job. Some of the English terms used in this phase of HRM include:1. Job posting - This refers to the process of advertising a job vacancy within an organization.2. Applicant tracking system (ATS) - This refers to software used to track and manage job applicants.3. Interview - This refers to the process of assessing and evaluating job applicants to determine their suitability.4. Selection criteria - This refers to the qualifications, experience, and other requirements that a candidate must possess to be considered for a job.Training and DevelopmentThe process of training and developing employees is essential for ensuring they have the necessary skills and knowledge to perform their jobs effectively. The following are some English terms used in this phase of HRM:1. On-the-job training - This refers to training an employee receives while performing their job.2. E-learning - This refers to training that is delivered online through a learning management system (LMS).3. Soft skills - These are interpersonal skills required for a job, such as communication, teamwork, and time management.4. Performance appraisal - This refers to the process of evaluating an employee's performance against pre-determined objectives and targets.CompensationCompensation is one of the critical aspects of HRM, as it involves the determination of salaries, bonuses, and benefits thatemployees receive for their services. The following are some English terms used in this phase of HRM:1. Wage - This refers to the hourly or daily rate that an employee earns.2. Salary - This refers to the amount of money an employee earns on an annual basis.3. Allowances - These are additional payments or perks that employees receive for their services, such as housing allowance, travel allowance, and medical insurance.4. Bonus - This refers to a special payment made to employees in addition to their regular salary or wage.Human Resource PlanningHuman resource planning involves forecasting the number and types of employees that an organization needs to achieve its objectives. The following are some English terms used in this phase of HRM:1. Workforce analysis - This refers to the process of analyzing an organization's current workforce to identify the skills and knowledge gaps that need to be filled.2. Talent management - This refers to the process of identifying, developing, and retaining key employees in an organization.3. Succession planning - This refers to the process of identifying potential successors for senior-level positions in an organization.4. Diversity and inclusion - These are policies and practices aimed at ensuring that employees from diverse backgrounds are treated fairly and equitably.ConclusionIn conclusion, the human resource management (HRM) process involves various aspects, including recruitment and selection, training and development, compensation, and human resource planning. These aspects are all critical to the success of an organization, and they require various English terms and concepts to convey their meaning effectively. Therefore, it is essential for HR professionals and managers to have a good understanding of the English equivalents of these concepts to operate effectively in increasingly globalized work environments.。
人力资源双语ch01 managing human resource today
Prentice Hall, © 2003
HUMAN RESOURCE MANAGEMENT
Conducting job analyses (工作分析) Planning labor needs and recruiting job candidates (人员计划与招募) Selecting job candidates (人员甄选) Orienting (新人培训)and training Managing wages and salaries (薪酬管理)
Having your company taken to court because of your illegal actions
Prentice Hall, © 2003
Take our 20 best people away, and I will tell you that Microsoft would become an unimportant company -----------Bill Gates
refer to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad More Globalization means more competition
Prentice Hall, © 2003
Cooperative Line and Staff HR Management
Which HR management activities are carried out by line managers and by staff managers? There is no final answer. HR management is an integral part of every manager’s job.
人力资源管理01_What is HRM
Copyright 2011 McGraw-Hill Australia Pty Ltd Human Resource Management in Australia 4e by Kramar, Bartram, De Cieri, Noe, Hollenbeck, Gerhart, Wright
• Humanistic (Soft)
– Recognises the need for integration of policies but emphasises employee development, collaboration, participation, trust and informed choice.
1-2
Human re Refers to the policies, practices and systems that influence employees’ behaviour, attitudes and performance. • Many companies refer to HRM as ‘people management practices’. • The focus is on managing people within the employer–employee relationship.
Copyright 2011 McGraw-Hill Australia Pty Ltd Human Resource Management in Australia 4e by Kramar, Bartram, De Cieri, Noe, Hollenbeck, Gerhart, Wright
hrm excercise 01 Introduction to HRM
Human Resource Management, 12e (Dessler)Chapter 1 Introduction to Human Resource Management1. Multiple Choice(There is only one correct answer.)1) The basic functions of the management process include all of the following EXCEPT________.A) planningB) organizingC) outsourcingD) leadingE) staffing2) Which function of the management process includes selecting employees, setting performance standards, and compensating employees?A) leadingB) organizingC) planningD) motivatingE) staffing3) ________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.A) Industrial psychologyB) Labor relationsC) Human resource managementD) Behavioral managementE) Organizational health and safety management4) Personnel activities associated with human resource management most likely includes all of the following EXCEPT ________.A) providing incentives and benefitsB) orienting and training new employeesC) appraising employee performanceD) building employee commitmentE) developing customer relationships5) According to experts, the primary hindrance to a firm's productivity is its inability to ________.A) establish effective manufacturing facilitiesB) acquire and maintain human capitalC) use advanced accounting controlsD) attain adequate cash and creditE) develop organizational plans6) In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.A) staff managers; line managersB) line managers; middle managersC) line managers; staff managersD) compensation managers; line managersE) functional managers; staff managers7) Which of the following has historically been an integral part of every line manager's duties?A) responding to customer complaintsB) developing budgetary guidelinesC) handling personnel issuesD) creating personnel policiesE) establishing dress codes8) A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.A) maintaining department moraleB) training employees in new positionsC) controlling labor costsD) protecting employees' healthE) marketing new products and services9) Which of the following is most likely NOT a function of the human resource manager?A) directing personnel activities within the HR departmentB) ensuring that line managers are implementing HR policiesC) advising line managers about how to implement labor lawsD) representing the interests of employees to senior managementE) integrating the duties of line managers with staff managers10) All of the following are ways in which an HR manager most likely assists and advises line managers EXCEPT ________.A) ensuring compliance with occupational safety lawsB) administering health and accident insurance programsC) representing employees' interests to upper managementD) making strategic business planning decisionsE) hiring, training, and evaluating employees11) All of the following are examples of human resource specialties EXCEPT ________.A) recruiterB) job analystC) financial advisorD) compensation managerE) labor relations specialist12) In general, how many human resource employees would be on staff for a firm with 500 total employees?A) 1 B) 2 C) 5 D) 10 E) 2013) In most firms, line managers work in conjunction with HR managers when ________.A) visiting college campuses to recruitB) interviewing job applicantsC) administering preemployment testsD) filing benefits informationE) testing employees for drugs14) What term refers to the knowledge, education, training, skills, and expertise of a firm's workers?A) human resourcesB) human capitalC) intangible assetsD) contingent personnelE) intellectual property15) Strategic human resource management refers to ________.A) formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aimsB) planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantageC) emphasizing the knowledge, education, training, skills, and expertise of a firm's workersD) extending a firm's sales, ownership, and manufacturing to new marketsE) managing a firm's insurance benefits administration process2.True or False1) Communicating is one of the five basic functions of the management process.2) Hiring the wrong person for the job, committing unfair labor practices, and failing to motivate employees are personnel mistakes that hinder firms from achieving positive results.3) Staff managers are authorized to issue orders to subordinates and are directly in charge of accomplishing the organization's basic goals.4) Human resource managers assist line managers with hiring, training, evaluating, rewarding, counseling, promoting, and hiring employees.5) Strategic human resource management refers to performing transactional duties that satisfy the needs and demands of both the employees and the employer.3. Please discuss the following question (You are allowed to answer the followi ng questions in Chinese).Why is human resource management important to all managers? What is the role of line managers in human resource management?。
Introduction to HRM
5
Strategic Importance of HRM
Planning
Using models that include realistic, challenging, specific, and meaningful goals. Preparing reports on HRM solutions to problems encountered by the firm. Emphasizing the strategic importance of HRM and the importance of contributing to the firm‟s profits.
Reporting
Training
6
Strategic Importance of HRM
“to influence the hearts and minds of our people…so they care more about our business than competitors care about theirs.”
Costs or benefits of such HRM issues as:
productivity, salaries and benefits, recruitment, training, absenteeism, overseas relocation, layoffs, meetings, and attitude surveys.
Human Resource Management
Introduction to HRM and Strategic HRM
1
What Is HRM?
卡特洗衣公司案例分析答案超全
卡特洗衣公司案例分析答案超全(总38页)--本页仅作为文档封面,使用时请直接删除即可----内页可以根据需求调整合适字体及大小--Continuing report of HRM (The Hotel Paris International)院系:班级:人力学号:姓名:课程名称:人力资源管理完成时间:年月至年月ContentCHAPTER 1 INTRODUCTION TO HUMAN RESOURCE MANAGEMENT .......... 错误!未定义书签。
CHAPTER 3 HUMAN RESOURCE MANAGEMENT STRATEGY AND ANALYSIS .... 错误!未定义书签。
CHAPTER 4 JOB ANALYSIS AND THE TALENT MANAGEMENT PROCESS ..... 错误!未定义书签。
CHAPTER 5 PERSONNEL PLANNING AND RECRUTING ................... 错误!未定义书签。
CHAPTER 6 EMPLOYEE TESTING AND SELECTION ..................... 错误!未定义书签。
CHAPTER 7 INTERVIEWING CANDIDATES ............................ 错误!未定义书签。
CHAPTER 8 TRAINING AND DEVELOPING EMPLOYEES .................. 错误!未定义书签。
CHCAPTER 9 PERFORMANCE MANAGEMENT AND APPRAISAL .............. 错误!未定义书签。
CHAPTER 10 MANAGING EMPLOYEE RETENTION, ENGAGEMENT, AND CAREERS错误!未定义书签。
self-introduction
Hello, everyone! I am very glad to introduce myself to you. My name is Zhongyiling,and I am from the city of GuangZhou in Guangdong province.大家好!很高兴向大家做自我介绍。
我叫钟薏铃来自广东省广州市。
Now I major in HRM department in Guangdong university of finance and economics.现在我在广东财经大学主修人力资源管理这一专业。
I like my major because I think be a hr maybe I can make many friends from different city and then learn different culture.我喜欢这一专业是因为我觉得作为一个hr,我会交到很多的朋友并且可以通过他们了解到不同地方的文化。
And I am a foodie. I like enjoying different kind of cates, especially, seafood.我还是一个吃货,我喜欢各种各样的美食,尤其是海鲜。
So I always go to find the characteristic snack with my friends around my college at weekends.所以我和我的朋友经常在周末跑出去寻找各种特色小吃。
After class I play with my friends and sometimes we go out to visit scenic spots around Guangzhou,课余时间我一般都是和朋友在一起,有时候我们会去参观广州周围的旅游景点。
By this way ,I can enjoy my life very well.我很享受这样的生活。
人力资源知识-HRM专业英语 精品
Managing performance
Appraising performance
Compensation, incentives and benefits Employee safety and health Labor relations
• Unit 6 Performance and Career Management
– Section A: Performance Appraisal – Section B: Career Management
• Unit 7 Compensation, incentives and benefits
• Unit 3 HR Planning and Recruitment
– Section A: Employment Planning and Forecasting – Section B: Recruiting Job Candidates
• Unit 4 Selection and Interviewing
Section A
1
Definition of Human Resource
Management
2
Functions of HRM
3
Roles of HR department
➢“All managers are HR managers.”
Human Resource
the individuals who make up the workforce of an organization
Staff manager
人力资源管理Ch1_introduction_Multiple Choice
Chapter 1:Multiple ChoiceThe primary function of managing is: 1.maximizing profits.managing budgets.getting results through people.leading employees.The management process includes: 2.planning, staffing, and leading.organizing, controlling, and budgeting.staffing, leading, and motivating.planning, leading, and motivating.3.Setting quality and production standards is a function of:leading.controlling.managing.evaluating.4. Attending to employees' health and safety concerns is a part of the ___________ function.SupervisoryHuman Resource ManagementOccupational Safety and HealthCounseling5.Motivating, appraising and developing employees contributes to:a successful manager.good personnel policies.avoiding hiring mistakes.high profit levels.6. Recruiting, interviewing and selecting employees are the responsibility of:human resources managers.staff personnel.the line and staff managers.the human resources department.7. _________ are in charge of accomplishing the organization's basic goals.Company executivesLine managersStaff and line managersProduction employees8. Making decisions, directing others and giving orders are the rights bestowed by:management.authority.the HR department.all managers.A Human Resources Manager exerts:9.staff authority and line authority.implied authority.hiring authority.Line authority and control authority.Access to top management gives human resources _____ authority.10.LineStaffManagementImplied11.Human resources managers perform staff functions by:hiring, promoting, firing employees.assisting and advising line managers.advising top management.implementing policies and procedures.12. Establishing qualifications needed by employees in specific positions are the responsibility of:human resources managers.top management.line managers.staff manager.13. Maintaining a competitive advantage is a goal of the company's strategic plan,and is to make decision about portfolio of businesses comprising organization and relationships among them .profit level.business level strategy. internal strengths. corporate level strategy.14. Building and strengthening a company's long-term competitive position is a function of its:corporate strategy.functional strategy.business-level strategy.competitive advantage.16. Respond to new challenges , new models of organizing and managing included:pyramid-shaped organizationEmployees have little power to make more and more decisions Managers will not “manage”highly structured organization.17.The nature of work is changing as the result of:increased competition.technology.deregulation.globalization.18. New human resources management methods, and knowledge workers are required by the shift of:manufacturing jobs to service jobs.manufacturing jobs overseas.manufacturing jobs to clerical jobs.goods-producing industries to military management models.19.Downsizing workforces and merging with other firms are efforts to:expand operations.improve competitiveness.achieve diversity. expand globally.20. Organizational changes driven by global expansion and improved competitiveness are:increasing managers' power bases.increasing the use of power.altering the bases of power.diluting the effects of power.21.Globalized firms achieve competitive advantage by improving their:financial capital.human capital.power basesstrategic plans.22. Developing organizational cultures that foster innovation and flexibility is a function of:diversity.globalization.employee commitment.strategic human resources management.23.A firm's competitive strategies should be supported by its:functional strategies.diversity strategies.corporate-level strategies.business strategies.24. At the heart of HR's strategic role is the __________ of the firm's strategies.CommitmentExecutionPlanningDocumenting。
Ch_01-2 Introduction to Macroeconomics
• For an economy as a whole, income must equal expenditure because:
– 作为一个经济总体,收入必须等于支出,因为:
• Every transaction has a buyer and a seller.
Accounting of Macroeconomy
Chapter 01
Macroeconomics
• 现在我们习以为常的一些东西,实际上历史都不长。 • 一般认为,凯恩斯的《通论》是宏观经济学诞生的 标志。凯恩斯的著作、其他经济学家对这部著作的 解释和批评,形成了我们现在所谓的宏观经济学和 宏观经济政策。 • 微观经济学和宏观经济学不可分割。当我们研究整 个经济时,我们必须考虑个别经济参与者的决策。 • 宏观经济理论是建立在微观经济基础之上的。 • 但是,宏观经济学也在以下几方面区别于微观经济 学:
Great Depression
10,000
Second oil price shock World War II
0 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000
Why learn Macroeconomics?
为何学习宏观经济学?
1.
3. The macroeconomy affects politics & current events.
宏观经济影响政治和社会生活 example: Inflation and unemployment in election years
Inflation and Unemployment in Election Years 选举年的通胀和失业
人力资源管理(HRM)英文PPT
1-9
A Brief History of HRM
Personnel departments were created to deal with: Drastic changes in technology Organizational growth The rise of unions Government intervention Employee-management conflict
1-14
Strategic Importance of HRM
Key Concepts to Apply
Analyze/solve problems from a profit-oriented point of view Assess/interpret costs and benefits of HRM issues
Company structure
HRM
1-20
HRM and Organizational Effectiveness
The people who do the work and create the ideas
allow the organization to survive
1-21
HRM and Organizational Effectiveness
Use realistic, challenging, specific, and meaningful goals in planning models
Prepare reports on HRM solutions to problems Train HR staff to emphasize importance of profits
HRM的新发展
HRM的新发展Human Resource Management (HRM) plays a vital role in organizations, especially in today's dynamic business environment. Over the years, HRM has evolved and witnessed numerous developments. This article aims to explore the new developments in HRM, highlighting their significance for organizational success.1. IntroductionAs organizations continue to adapt to the ever-changing demands of the global market, HRM has emerged as a crucial strategic function. HRM involves managing human capital, which includes employees' skills, knowledge, and abilities. Its primary objective is to align the workforce with organizational goals and objectives.2. Strategic HRMOne of the key developments in HRM is the shift towards strategic HRM. In the past, HRM was primarily viewed as an administrative function, focusing on routine tasks such as recruitment, training, and performance evaluations. However, organizations now recognize the need for HRM to align its practices with the overall strategy of the organization. Strategic HRM involves integrating HR policies and practices with the organization's strategic goals, thereby contributing to its competitive advantage.3. Talent ManagementAnother significant development in HRM is the focus on talent management. With an increasingly competitive job market, organizations arerealizing the importance of attracting and retaining top talent. Talent management encompasses activities such as talent acquisition, development, and retention. HRM professionals are now responsible for designing effective talent management strategies to ensure the organization has access to the right skills at the right time.4. Technology and HRMTechnology has revolutionized HRM practices, leading to substantial advancements in this field. The emergence of HRM software and tools has streamlined HR processes, enabling more efficient and effective management of human resources. HRM systems now facilitate activities such as recruitment, onboarding, performance management, and employee engagement. Additionally, technology has enabled the creation of virtual work environments, allowing for remote work and flexible schedules, contributing to improved work-life balance and employee satisfaction.5. Employee Engagement and Well-beingHRM's new development includes a focus on employee engagement and well-being. Organizations have come to recognize that engaged and satisfied employees are more productive and committed. HRM professionals now actively measure employee satisfaction, provide opportunities for professional growth, and foster a positive work culture. Initiatives such as employee recognition programs, wellness programs, and work-life balance initiatives contribute to creating a conducive work environment.6. Diversity and InclusionDiversity and inclusion have gained significant attention in recent years, and HRM plays a crucial role in promoting these principles within organizations. Effective HRM practices ensure that diversity is not only acknowledged but also celebrated and leveraged to enhance organizational performance. HRM professionals are responsible for implementing diversity and inclusion strategies, such as bias-free recruitment and training programs, to foster a diverse and inclusive workplace environment.7. HR AnalyticsThe rise of HR analytics is another significant development in HRM. With the availability of vast amounts of HR-related data, organizations can now analyze this information to gain valuable insights into their workforce. HR analytics allows HRM professionals to make data-driven decisions, such as predicting employee turnover, identifying skills gaps, and evaluating the effectiveness of HR initiatives. This development enables HRM to contribute more strategically to business outcomes.8. ConclusionIn conclusion, HRM has witnessed significant developments in recent years. The shift towards strategic HRM, the focus on talent management, the use of technology, employee engagement and well-being, diversity and inclusion, and the rise of HR analytics are all key areas that have transformed HRM practices. As organizations continue to navigate the complexities of the modern business landscape, HRM's new developments will play a crucial role in ensuring their success and competitiveness. Effective utilization of these new developments will enable organizations toattract and retain top talent, foster a positive work culture, and align their human resources with their strategic objectives.。
CH01-C
第一章 緒論
1_16
本章摘要
• 本章定義本書所涵蓋的範圍,主要的內容說 明如下:
– – 定義「國際人力資源管理」與「外派」。 說明「國際人力資源管理」與「本國人力資源管 理」之間的差異,主要有六項:
1. 2. 3. 4. 5. 6. 更多的人力資源活動 需要更加廣闊的視野 更加關心員工的生活細節 外派與留在當地員工其勞力組合的改變 承擔更高的風險 更多外在的影響力
第一章 緒論 1_18
生存與 成長
1_13
造成變革主要的力量
• • • • 全球化的競爭 合併、購併與策略聯盟日益普遍 組織重整 技術與通訊的日新月異
第一章 緒論
1_14
對多國籍管理的影響
• • • • 更需因時、地而制宜 回應當地需求 知識分享 能力的移轉
第一章 緒論
1_15
回應全球化的管理
• • • • • 發展「全球性思維(global mindset)」 更倚重非正式的控制機制 促進水平式的溝通 運用跨國或虛擬團隊 運用國際性任務
第一章 緒論 1_2
圖 1-1 國際人力資源管理領域中不同研究取 向之間的關係
跨文化管理 a
多國籍企業的國際 人力資源管理
b 人力資源與產
業關係之比較
第一章 緒論
1_3
圖 1-2 國際人力資源管理模式
人力資源活動
地主國籍(HCNs) 母 國 籍(PCNs) 第三國籍(TCNs)
地 主 國
母 國
其 他 國 家
第一章 緒論
1_12
圖 1-5 全球工作環境所形成的影響力量
造成變革主要的力量 ‧全球化的競爭 ‧合併、購併與策略聯盟 ‧組織重整 ‧技術與通訊日新月異
人力资源管理 介绍 英文 Introduction of Human Resources Management.ppt
What Is Strategic HRM?
“Best fit" approach
─ Consistent with other aspects of the organization, particularly with organizations’ strategy
Organizational Strategy
Aims to improve the productive contribution of individuals while simultaneously attempting to attain other societal and individual employee objectives (Textbook: Schwind et al., 2007)
Commitment HR Strategy ─ Emphasis on innovation and flexibility ─ Broad job classes ─ Loose work planning ─ Focus on recruitment, careful selection ─ Team-based training ─ Individual (skill)-based pay ─ Performance evaluations for development
Cost Leadership strategy ─ Tight cost control ─ Production efficiency ─ Products designed for ease of
manufacture ─ Intense supervision of labour
Differentiation strategy ─ Emphasis on marketing ─ Product engineering ─ R&D ─ Focus on quality ─ Technological innovation ─ Highly skilled labour
HRM01 HUMAN RESOURCE MANAGEMENT (Intro)
Teamwork
Innovation
Trust, Honesty and Openness
Quality & Professionalism
Customer-focus
Behaviours / Attitudes encourage discourage Skill requirements Policies and Processes Environment Facilities
Teamwork
Quality & Professionalism
Passion
Customer-focus
Are we happy with these? Anything missing? Anything you want to add or change?
Passion
Teamwork
So, what does HR department actually DO?
1. Pre-selection who, what, when, how? 2. Selection screening, testing, checking 3. Post-selection training, development, OS&H, other support 4. Separation termination, resignation, exit interview
Is management of employees an art or a science?
Problems play out differently depending on:
Policies and procedures Laws and Regulations Employees Managers The situation The circumstances The day
人力资源管理英文介绍
Performance Management
Setting clear performance expectations and goals aligned with the organization's strategic objectives
02 03
Forecasting future work force needs
Based on business strategy and market trends, HR needs to forecast future work force requirements in terms of numbers, skills, and competencies
Making final hiring decisions and extending job offers to selected candidates
Training and Development
Designing and implementing training
programs to improve employees' skills and
Identifying areas for improvement and developing action plans to address performance gaps
Conducting regular performance reviews to assess employees' progress and provide feedback
人力资源知识-HRM培训英 精品001
A speech
• A decade of globalization, deregulation, and technical advances has vastly increased the degree of compeБайду номын сангаасitiveness most organizations face today. Companies today must therefore be better, fast, and more competitive just to survive.
Strategy
• Corporate strategy: where are we going? Direction
• Business strategy/competitive advantages: how to build and
strengthen the business long term competitive position in the marketplace.
Introduction
HRM Training
contents
• Strategy • Definition and function profile • Trends and changing • Competencies of HR professionals • High-Performance Work System Challenge
Integrative Framework 完全体系
External Context 外部 Local-National-Multinational
Culture
Structure
Internal 内部 organization context
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5
Strategic Importance of HRM
Planning
Using models that include realistic, challenging, specific, and meaningful goals. Preparing reports on HRM solutions to problems encountered by the firm. Emphasizing the strategic importance of HRM and the importance of contributing to the firm‟s profits.
3
Brief History
The Industrial Revolution and the onset of Personnel Departments
The „gap‟ between owners and workers.
Frederick W. Taylor – father of scientific management – improving worker efficiency. Development of „Industrial Psychology‟ – focused on the „well-being‟ of the worker. Development of „Organizational Behavior‟ – importance of social interaction and the work group.
“Whenever you fire someone, you put the competition in
business.”
11
Objectives of HRM Function
Helping the organization reach its goals Efficiently employing the skills and abilities of the workforce Providing well-trained and wellmotivated employees Increasing employees‟ job satisfaction and self-actualization Achieving quality of work life
Human Resource Management
Introduction to HRM and Strategic HRM
1
What Is HRM?
Human resource management is the function performed in organizations that facilitates the most effective use of people (employees) to achieve organizational and individual goals.
Costs or benefits of such HRM issues as:
productivity, salaries and benefits, recruitment, training, absenteeism, overseas relocation, layoffs, meetings, and attitude surveys.
10
HRM and the Competitive Environment
What are the costs of employee turnover?
Severance pay for the former worker. Costs of recruiting a replacement. Costs of training a new replacement. Impact on remaining employees. Concerns of existing customers. Competitor‟s gain an advantage.
14
End ofes of HRM Function
Communicating HRM policies to all employees Maintaining ethical policies and Socially Responsible Behavior Managing change Improving productivity
– Richard Kovacevich, CEO of Norwest
7
HRM and Organizational Effectiveness
Requirements for organizational effectiveness. Mission and strategy. Organizational structure. Policy vs. Personality. HRM. People are the most important asset of any organization.
13
Who Performs HRM Activities
HR Specialists vs. Operating Managers Line authority vs. Staff authority When is it economically viable to have HRM? What portion of an Operating Manager‟s time spent doing HR functions? Describe potential conflicts between HRM and Operating Managers.
“There are no bargains when it comes to people.”
8
HRM and Organizational Effectiveness
HRM criteria for Organizational Effectiveness Performance Legal compliance Employee satisfaction Absenteeism Turnover Training effectiveness Return on investment Grievance rates Accident rates
4
Strategic Importance of HRM
Problem Solving
Assessment
Analyzing and solving problems from a profit-oriented, not just a service-oriented point of view.
2
HRM Activities
Equal employment opportunity (EEO) compliance Job Analysis Human resource planning Employee recruitment, selection, motivation, and orientation Performance evaluation and compensation Training and Development Labor Relations Safety, health, and wellness
Reporting
Training
6
Strategic Importance of HRM
“to influence the hearts and minds of our people…so they care more about our business than competitors care about theirs.”
9
HRM and the Competitive Environment
How can effective HRM improve a firm‟s competitiveness? Happier employees means higher productivity (i.e. more profitable). Employees who are treated respectfully are more loyal (i.e. lower turnover). Employees who feel their opinions are valued are more likely to feel important (i.e. more responsible).