Talking on telephone
大专英语试题及答案
专科英语复习资料一. 单项填空从A、B、C、D四个选项中，选出可以填入空白处的最佳选项。
1。
I have ___B____ question to ask you。
A。
\ B.a C. the2。
I didn’t think maths __ A____ difficult for Tom.A。
is B. are C. was D。
were3. _B___do you go to see your Granny？Four times a month.A。
How long B。
How often C. How soon D. How many4. I think foreign languages are ___C _____ than science.A. interesting B。
the interestingC. more interestingD. most interesting5。
Her parents are __A_____ professors.A。
both B。
all C. any D. some6. I didn’t know __A __to do with it。
A。
What B。
Which C. Why D. When7。
___A___ expensive the sweater is ！A。
How B. What C。
How a D。
What a8. —-——__B_ have been in this city?-——- For about two weeksA. How often B。
How long C。
How soon D. What time9. —Is John coming by train?—He should, but he ____d___ not。
He likes driving his car.A. mustB. canC. needD. may10. --——Whose advice do you think I should take?--——-。
初中英语打电话make a tellphone call
Answer the phone
C. Mary不在家，Mary 的哥哥Jim 接到电话，Jim 可以这样回答:
1
Sorry, she isn't in . Would you like to leave a message?
2
Sorry, she is out. May I take a message?
F. Tom 发现拨错电话了，他这么说：
1
I’m sorry I have the wrong number
2
Sorry to have bothered you.
Hang up a call
A. Tom 和Mary 约定好后，他这样结束：
1
Pleased to talk with you
2
I am sorry, I have to say goodbye .See you tomorrow!
make a call
Tom首先自我介绍，表明想找Mary.他可以这么表述：
1
Hello，this is Tom speaking. Is Mary in ?
2
Hello , this is Tom speaking. Is Mary around?
3
Hello , this is Tom speaking , is that Mary speaking?
3
Sorry, she is not here now. May (Can) I take a message, please?
Answer the phone
D. Mary 的哥哥Jim没有听清Tom 的留言，他可以这么问：
1
Pardon?
2
初一英语模拟试卷
初一英语模拟试卷考试范围：xxx ；考试时间：xxx 分钟；出题人：xxx 姓名：___________班级：___________考号：___________1．答题前填写好自己的姓名、班级、考号等信息 2．请将答案正确填写在答题卡上一、单项选择1._______ ______ coffee do you want?A ．How mnayB ．How muchC ．HowD ．Where 2.You should ____ hard. A ．studies B ．studying C ．studyD ．Studys3.---______ is the price of your computer ? ---4800 yuan . A ．How much B ．How many C ．What D ．How4.The room was ______dark ________we d idn’t see anything.A ．so,thatB ．too,thatC ．so,asD ．such that5.-----Are these your brother’s books?------ Yes, ______are.A thisB thatC theseD they6.－ Do you who is your English teacher?－ Miss Green A ．meet B ．know C ．excuse D ．spell7.(2010新疆乌鲁木齐)His work is better than ________． A ．anyoneB．anyone elseC．anyone else’sD．anyone’s else8.—When’s Children’s Day?— It is ______ June 1.A．in B．on C．to D．At9.This is Tom. _______brother is a teacher.A．His B．Her C．He’s D．She’s10.----________ Tom and his mother often watch tennis matches on TV? ----Yes, they _________.A．Do, areB．Are, areC．Does, doesD．Do, do二、单词拼写11.you（同音字母）______根据句意及首字母提示填词。
英式英语笑话5篇
英式英语笑话5篇下面是店铺整理的英式英语笑话，欢迎大家阅读!英语笑话一：Talking on the TelephoneEach Sunday the minister called the children to the front of the church while he told them a story. Once he brought a telephone to better illustrate the idea of prayer."You talk to people on the telephone and don't see them on the other end of the line, right?" he began.The children nodded yes. "Well, talking to God is like talking on the telephone. He's on the other end, but you can't see him. He is listening though."Just then a little boy piped up and asked, "What's his number?"每个星期天牧师都会把孩子们叫到教堂前面，然后给他们讲一个故事。
一天，他为了更好地阐述祈祷的含义，带来了一台电话机。
“你们和别人在电话里交谈，并没有看到电话线另一端的人，对吗?”他开始问道。
孩子们点头称是。
“好的，和上帝交谈就象通过电话交谈一样。
他就在另一端，虽然你看不见他，但是他正在聆听你的心声。
”就在这时，一个小男孩尖着嗓子问道：“那他的电话号码是什么?”英语笑话二：The Name of a PoetOur teacher was telling us about a new system of memory training being used in some schools today. It works like this, she said. Suppose you wanted tore member the name of a poetRobert Burns, for instance. She told us to think of him as Bobby Burns. Now get in your head a picture of a London policeman, a bobby in flames. See? Bobby Burns! I see what you mean, said the class know it all. But how can you tell that it's Not Robert Browning?我们的老师正在给我们介绍现在某些学校使用的一种新的记忆训练系统。
七下第一单元关于电话对话的英语作文
七下第一单元关于电话对话的英语作文全文共6篇示例，供读者参考篇1Hello, My Friends!Today I'm going to tell you all about telephone conversations in English. It's a super important skill that we need to learn. Talking on the phone can be a little tricky, but don't worry, I'll explain everything clearly.First of all, when you make a phone call, you need to greet the person properly. You can say "Hello" or "Hi, this is [your name]." It's polite to ask "How are you?" as well. If someone calls you, you should say "Hello, this is [your name] speaking."Now, let's talk about making requests on the phone. Sometimes you might call a friend or family member to ask them something. You can say "Can I speak to [person's name], please?" or "May I speak with [person's name]?" If they aren't available, the person who answers might say "I'm afraid [person's name] isn't here right now. Can I take a message?"Oooh, taking messages is an important part of phone calls too! If you need to take a message, you should ask "Can I take a message?" and write down what the caller says. The message usually includes who the call is for, who the call is from, the reason for the call, and maybe a phone number to call them back.What if you call someone and they don't answer? Well, you'll probably get their voicemail. On voicemail, you should say your name, a brief message about why you're calling, and ask them to call you back. Don't forget your phone number!Sometimes on phone calls, we might need to ask the person to repeat something, especially if it's a bit unclear. We can politely say "Sorry, could you repeat that please?" or "Pardon me, I didn't quite catch that."Telephone conversations can also involve making arrangements like setting up meetings or play dates. You might say "Are you free on [day] at [time]?" or "What about meeting at [place] on [day]?" Remember to confirm the details at the end too!Now, what if you need to end the call? You can use polite closings like "Okay, thanks for calling" or "I should go now, bye!"Sometimes we also say "It was great talking to you" or "Have a nice day!"Phew, that's a lot of information about phone calls! Let's practice with some examples:Example 1:You: Hello, this is [your name].Friend: Hi [your name], how are you?You: I'm good thanks, and you?Friend: I'm doing well too. Hey, are you free this Saturday to go to the park?You: Sure, what time were you thinking?Friend: How about 2 PM? We can have a picnic!You: Sounds good, I'll see you at 2 PM on Saturday then.Friend: Great, talk to you later!You: Bye!Example 2:You: Hi, may I speak to Mrs. Smith please?Person: I'm afraid she's not here at the moment. Can I take a message?You: Yes, could you tell her that [your name] called about the homework assignment? My number is 555-0123.Person: Okay, got it. [Your name] called about homework, 555-0123.You: Thanks so much!Person: You're welcome, bye now.Well done, you're getting the hang of it! Making phone calls in English can seem a bit scary at first, but if we practice the right phrases and stay polite, it becomes much easier. I'm proud of you all for working so hard!Let's keep practicing telephone English because it's a very useful skill. Speak clearly, use good manners, and don't be afraid to ask the person to repeat anything you didn't understand. You've got this!篇2My Experiences with Phone CallsHi there! My name is Amy and I'm a 5th grader. I wanted to tell you all about my experiences with phone calls. Phone calls may seem like a basic thing to adults, but for us kids, they can be a little tricky at first!When I was younger, probably around 7 or 8 years old, I didn't really use the phone much. My parents tried to teach me phone etiquette, like how to answer politely and speak clearly. But to be honest, it was kind of intimidating at that age! The phone would ring, and I would feel nervous about picking it up, in case it was someone important like a teacher or family friend.My first phone conversations were usually very short. If it was a relative calling, I would just say "Hi" and then hand the phone to my mom or dad. For calls from my friends' parents trying to set up a playdate, I would clumsily scramble to get my parents on the line.As I got a little older though, around 3rd or 4th grade, I started getting more comfortable with phone calls. My friends and I would call each other fairly often, mainly to chat about things going on at school or to make plans for the weekend. Those calls were a lot more relaxed since it was just catching up with my buddies.There was one funny incident I remember from a phone call with my friend Jessica. We were trying to schedule a sleepover, but we got distracted chatting about other things as kids often do. After about 20 minutes, Jessica's mom came on the line and jokingly said "Okay you two, that's enough gossiping for today!" Jessica and I both turned bright red, but we laughed about it after.Speaking of being distracted on calls, another bad habit I had for a while was not giving the person my full attention. I would be trying to watch TV or play video games while attempting to have a conversation. That usually didn't work out too well! The person would have to keep asking me to repeat myself.My parents and teachers reminded me over and over about the importance of giving my full focus during a phone call. They would say things like "Can you imagine if you were on the phone with a teacher or doctor while playing a game? That would be disrespectful." That helped me improve my active listening abilities.Someday, I know phone skills will be really important, maybe for things like job interviews or speaking to customer service representatives. So even though it was difficult at first, I'm glad Ibuilt up those skills through daily practice with my friends and family while I was young.These days, as a young teenager, I feel pretty comfortable communicating over the phone. I still prefer texting or video chatting with my friends when possible. But if I need to make a call, I can speak clearly, listen attentively, and maintain proper phone etiquette.Just last week, I had to call the movies to check some showtimes for my cousins who were visiting. I won't lie, there was a little voice in the back of my head that said "You got this, no need to be nervous like when you were little!" I confidently made the call, got the info I needed, and relayed it to my cousins. Baby steps, but moments like those make me feel grown-up in a way.Who knows what types of important phone calls are in my future? Job interviews, calling doctors or insurance companies, things like that. While they may sometimes feel like a hassle compared to more modern communication methods, speaking skills on the phone are still super useful.I'm grateful that my parents, teachers, and others took the time to help me practice phone skills little by little while I was young. It's a life skill that seemed daunting at first, but hasbecome second nature through years of small efforts and repetitions. Kids, don't get frustrated if you struggle at first! It takes time, but you'll get there. And who knows, maybe crazy hologram phones or something will be invented before we're adults anyway!Those are my thoughts and experiences so far with making phone calls. They've gone from intimidating, to frustrating, to finally becoming a normal part of everyday life. I wonder what other types of new communication technologies await us as we get older? But no matter what, building strong speaking and listening abilities will always be important. Okay, time for me to run - talk to you later!篇3My Telephone AdventuresHi there! My name is Emily and I'm going to tell you all about using the telephone. The telephone is a really cool invention that lets you talk to people far away. It's kind of like magic! You pick up the receiver, dial some numbers, and suddenly you can hear someone's voice even if they're on the other side of the world. Isn't that crazy?I got my very first mobile phone for my 10th birthday last year. It's pink and has sparkly stars on the case. My parents said I was finally old enough to have my own phone, as long as I followed all the rules. The first rule is that I can only call family members and a few approved friends. No calling random numbers! That's smart because there could be bad people on the other end.My favourite people to call are my grandparents. They live in another city, so the only way I get to talk to them is on the phone or by video chat. Whenever the phone rings and I see their names pop up, I get so excited! I love hearing their voices. We tell each other about our days, the books we're reading, the foods we've cooked, and anything else going on in our lives. Sometimes my grandpa even tells me jokes to make me laugh.Using the telephone for the first time was a little scary though. I remembered learning about it in school, but actually doing it felt strange at first. My hands were shaking as I dialed the numbers. What if I messed it up? What if they didn't hear me properly? After a few rings, my grandma answered with her warm, comforting voice. "Hello sweetie! It's so good to hear from you." She talked me through it patiently until I relaxed.Another fun thing about phones is you can call your friends after school or on the weekends. We'll chat about our favorite TV shows, movies, video games, or whatever is going on at school that day. Sometimes we'll even put the phone on speaker so a whole bunch of us can join in one big conversation! It's like having a party line. We have to take turns talking though, or it gets too chaotic with everyone yelling over each other.There are some phone rules we have to follow at my house too. We can't be on the phone too late at night since that's disruptive for others trying to sleep. And if someone is on an important call for work or something, we're not allowed to interrupt. Being courteous to others is important with phones.My friend Jake is absolutely hilarious on the phone. He'll put on funny voices and make up ridiculous stories to tell me. Once he pretended to be a monster who lived under the highway and only came out at night to scare drivers! I was cracking up as he rampaged around, going "RAWR! I'm the highway monster!" Thank goodness no one else was home because we were being so loud and silly.Phones can definitely come in handy too. Like when I was at the mall with my parents and we got separated, I was able to call them on my mobile and find out where they were. Or when theelectricity went out during a storm and my dad had to call the power company to report it. Grown-ups use phones for important things like that all the time.I even saw a phone once that looked antique and vintage. You spun a dial instead of pressing buttons! It looked like something out of an old movie. My teacher told us those were called "rotary phones" and people used them a very long time ago, before modern push-button phones were invented. Weren't the olden days fascinating?Of course, phones can also be a major pain sometimes. You'll be right in the middle of an awesome game level, and then your mom calls and interrupts you. So annoying! Or your phone battery dies while you're trying to make an important call. Or you keep getting bombarded with spam calls and having to hang up on pesky telemarketers. Those are the downsides of phones for sure.But overall, using the telephone is a fun way to stay connected to friends and family. You get to hear their actual voices, which is way better than just texting or emailing. And who knows what telephones will be like in the future? Maybe someday we'll have hologram phone calls where people's full 3D selves appear in front of you! Now that would be incredible. Ican't wait to see what happens next with this amazing technology.Well, thanks for reading about my telephone adventures!I've already rambled on for way too long. I better hang up now before my parents yell at me for going over my monthly minute limit. Catch you later!篇4Talking on the Phone is A-W-E-S-O-M-E!Hi everyone! Today I want to tell you all about something that is just super cool - talking on the phone! I know phones have been around for a really long time, but using them is still one of my favorite things. Whenever I get to call my friends or family members, it makes me happy. Let me explain why I love phone calls so much!First of all, you can basically transport your voice across huge distances just like that! Isn't that wild? One second you're in your living room, and the next second your voice is coming out of a phone miles and miles away. It's like being a magician! You can talk to your grandparents across the country, or even to someone on the other side of the world if you want. That's some crazy long-distance magic right there.But it gets even better - you can hear their voice too, clear as day, like they're right there with you. You don't have to wait days or weeks for a letter to arrive. You can have a real conversation back-and-forth, just chatting away. It's the next best thing to actually being together in person. Except you can do it in your pajamas if you want! How convenient is that?Speaking of convenience, phone calls are so handy for making plans with your friends. Like just the other day, I was talking to Jessica about having a sleepover this weekend. Right there on the phone we could go back-and-forth - "What night works best for you?" "Are your parents okay with it?" "What snacks should we get?" Bang bang bang, everything figured out in just a few minutes. Try doing that with letters or email and it would take all week!Another reason I love phones is that you can multitask during the calls. Need to doodle or play with your pet hamster while chatting with your buddy? No problem! You can let your brain concentrate on the conversation while your hands stay busy. Try doing THAT with a video call and your friend would be like "Uhh, what are you doing over there?" This way you can make the most of your time.Oh, and don't even get me started on all the awesome ring tones and phone case options there are now. You can totally express your personality and style just from how your phone looks and sounds. My BFF Samantha has a cat phone case with aPURRRRing ring tone. How cute is that? Maybe a little too cute if you ask me, but still a fun way to make your phone yours.The only bad thing about phone calls is if you get interrupted by bad reception or a bad connection. You'll be in the middle of an amazing story when suddenly -"Ca...yo...her...me...brrrzzztttt?" And you have to be like "HELLO? HELLO? I can't hear you! You're breaking up!" That's so frustrating when it happens. Luckily it doesn't happen too too often these days.Another tiny downside is you can't really see the person's face or read their body language when you're on a voice-only call. You have to go more by the tone of their voice to figure out if they're being sarcastic or sad or whatever. It's not a huge deal, but sometimes I do wish I could see my friends' expressions too. That's one advantage video calling has for sure.Anyway, those are just some small imperfections. Overall, good old phone calls are still one of the main ways I love to connect with people! There's something so simple yet powerfulabout that totally ordinary "ring ring" sound. You never know whose voice is going to be on the other end or what you might talk about. Could be a quick check-in, could be catching up for an hour, could be making epic weekend plans. Every call is a fresh opportunity for conversation and fun!I hope you guys appreciate phone calls as much as I do now. The next time your parent, friend, or cousin gives you a ring, don't just grunt "Yeah?" into the phone. Get excited! This is your chance to talk, share stories, laugh together, and make that person feel loved. You're instantly being transported across distance just by hearing their voice. Isn't that kind of amazing? These days we have so many messaging apps and ways to be constantly connected online. But there's still nothing quite like an actual human voice coming through those phone lines. Tap into that old-school magic, recently invented humans! Phone calls deserve way more hype if you ask me.Okay, I'll wrap this up now since I'm getting close to my 2000 word limit. Let me just say one more time - PHONE CALLS ROCK! Whether you're calling home from school, checking in with your BFF, or leaving a sweet voicemail for Grandma, talking on the phone is awesome. Don't take it for granted! Make sure to pick up next time that ringtone starts playing.Talk to you later!XXOO,[Your name]篇5My Super Awesome Adventures on the Telephone!Hi there! My name is Sammy and I'm going to tell you all about my hilarious experiences using the telephone. Telephones are these really cool devices that let you talk to people far away. It's like magic, but sciencey!The first time I used a telephone by myself was so exciting. My heart was beating like a drum in a rock band! I dialed my grandma's number really slowly and carefully.5...1...0...2...8...6...7...3. I was sweating buckets waiting for her to pick up. Finally, I heard "Hello?" on the other end. We chatted for ages about everything - her garden, my soccer practice, you name it!Another time, I was on the phone with my best friend Billy. We were trying to decide what game to play at his house that weekend. While I was talking, I slurped up a whole glass of chocolate milk without realizing it. When I finished, I let out theloudest, most monstrous burp ever! It honestly sounded like an ogre. Billy cracked up laughing so hard he started choking. His mom had to thump him on the back!Speaking of moms, I once got in big trouble for being silly on the phone. I was talking to my aunt, and I thought it would be hilarious to make funny sound effects. So I started going "Beep boop beep! You've reached the robot line!" in a silly robot voice. Turns out my aunt didn't have much of a sense of humor that day. She told my mom, and I ended up grounded from video games for a week. Whoops!Sometimes using the phone can be stressful though. Like when I have to make important calls. One time I had to phone the movies to buy tickets for my friend's birthday party. There were going to be 10 of us! I was so nervous about getting the details right. "H..h..hello? Can I get 10 tickets for the 6pm showing of Space Battles 5 please?" I must have said please about 20 times. Phew!There was also this one time when the phone lines at my house stopped working. No calls would go through at all! My dad was on the phone with the telephone company foreverrrr trying to get it fixed. He kept putting me on hold to test if it was working yet. I'd shout "HELLO? HELLOOOO?" at the top of mylungs, but no one could hear me. It was like being trapped in a nightmare! Finally they got it all sorted out after like 3 hours. Yeesh!Probably the funniest telephone moment I've ever had was when I was trying to prank call someone as a joke. I found a random number online and dialed it. When the person answered, I said in a really deep voice "HELLO SIR, THIS IS THE王从从军COVID INVESTIGATOR CALLING." I didn't even know what I was saying, I just thought it sounded funny and official. Turns out I accidentally called a doctor's office during a night shift! The person on the other end was so confused. We both ended up laughing about it though, so no harm done.I bet you're wondering what's up with all these crazy telephone tales? Well, a few years ago my grandpa got rid of his home phone altogether. Now we can only talk to him on his mobile phone or video chat. It's taking me awhile to get used to not using a regular telephone as much. I kind of miss the goofy stuff that would happen!Anyway, those are some of my most epic telephone experiences from over the years. Telephones are great for keeping in touch with friends and family. You just have to watch out for burping incidents, terrible pranks, and getting trapped inrobot voicemail nightmares. The joys of using the telephone, am I right? I'm out of here - I've got a very important video call to make about wanting a pet llama. Wish me luck!篇6Talking on the Telephone is Lots of Fun!Hi there! My name is Timmy and I'm going to tell you all about how much I love talking on the telephone. Telephones are just the coolest gadgets ever invented, if you ask me. They let you speak to people who are miles and miles away like it's magic!The first time I used a real telephone was when I was 6 years old. My grandparents live in another city and I really missed them. Mom let me call them up one day after school. I was so excited! I carefully dialed the number, putting the receiver up to my ear. It rang a few times and then I heard my grandpa's voice! I couldn't believe my ears. He sounded just like he was in the same room as me. We chatted for a little while until my talking time was up. From that day on, I was hooked on phone calls!Now that I'm older, I use the phone way more often. Sometimes I call my friends after school just to gab about our days or make plans for the weekend. "Hey Sarah, wanna come over and play Mario Kart tonight?" I'll ask. Other times we calleach other if we get stuck on our homework. "Billy, what did you get for Number 8 on the math worksheet? I'm not understanding it," I'll say. Having a friend on the line makes tough assignments feel a lot easier.My favorite times on the phone are when we do funrole-playing games together. One game we play is to pretend I'm a radio DJ hosting a talk show. "Thanks for tuning in tonight, folks! We'll be taking caller questions about pets after these messages." Then my friend will call in as different callers. "This is Samantha from Oak Street. I have a question about my hamster..." We just crack up laughing the entire time. Such a blast!Of course, there are phone rules we all have to follow, like keeping conversations short so others can use the line. Andwe're never supposed to give out personal information to strangers on the phone. Oh, and prank calling is a total no-no. One time this bully kid from school called me and started saying mean things. I just hung up right away because that's not cool at all. Luckily my parents have Caller ID to block numbers like that.The way phones work by carrying your voice through those tiny wires is pretty amazing when you think about it. I saw a video in science class that showed how the technology works. It'sall because of this genius guy from Scotland named Alexander Graham Bell. He accidentally spilled acid one day while trying to find a way to help deaf people hear better. The liquid ended up carrying the vibrations of his voice! That led him to invent the very first telephone in 1876. Isn't that wild?Nowadays there are all sorts of fancy phones too, like smartphones and video calling. My parents have iPhones they can use to surf the web from anywhere. Some kids at my school have phones now for emergencies, but I'm still rocking the good old landline at home. There's just something nostalgic and fun about holding that receiver up to your ear, you know? No matter how many new high-tech phones get invented, I'll never get tired of traditional phone calls.Talking on the telephone lets you experience the whole world from the comfort of your own home. You can reach out across cities, states, even other countries with just a simple dial! Whether you're chatting with grandparents, giggling with your BFF, or placing an order for a pizza delivery, the telephone makes distant places feel just a ring away. That's why for me, using the phone will always be a wonderfully entertaining way to connect with others near and far. The end!。
商务英语综合教程3答案
商务英语综合教程3答案【篇一：商务英语综合教程3】ss=txt>一、基本信息课程编号: 024222007课程名称：体验商务英语综合教程3英文名称:intermediate business english course book课程性质: 专业基础课总学时：72学时学分：4学分适用对象：商务英语专业本科3年级学生先修课程：综合英语二、编写说明（一）课程的性质《体验商务英语综合教程》是为商务英语专业学生开设的一门专业基础课。
这门课程始于二年级下学期，与之前的综合英语课程衔接，使学生在掌握英语语言技能的同时，了解现代国际商务的现状，以达到在体验商务中学习语言、提高商务交际能力的目的。
本课程横跨三个学期，分别使用《体验商务英语综合教程》的第三册、第四册和第五册。
（二）课程教学目标和基本要求本课程作为商务英语专业的基础必修课之一，从培养高级应用型商务英语人才的目标出发，理论联系实际，旨在帮助学生在掌握英语语言技能的同时，了解现代国际商务的现状，以达到在体验商务中学习语言、提高商务交际能力的目标。
本课程要求学生能够掌握重点词汇的英文表达，熟悉现代市场经济条件下商务活动的各个方面和时代课题，如全球化、国际营销、技术创新、营销策略、企业文化、市场竞争、经营风险、危机管理、电子商务等等。
为了达到这些目标，本课程要求学生积极参与课堂讨论，在阅读的基础上，通过角色扮演和案例学习等方式，在完成交际任务中复用所学语言知识，提高交际能力，将自己的经历和观点融入交际活动之中。
（三）课程的重点和难点本课程的讲授时间为三个学期，分别使用《体验商务英语综合教程》的第三册、第四册和第五册。
每册的学习量均为12个单元，单元设计以语言和商务技能为主线，商务词汇、语法的学习与讨论相结合，听力和阅读部分配有角色扮演等交际活动，最后是案例分析或技能运用。
本课程重点涉及体验式的教学和学习方式，学生在形式多样的任务活动中，掌握相关的商务词汇、提高商务英语的听力、阅读和写作能力，达到语言水平和商务技能的同时提高。
初中英语必背英语短语及固定搭配
初中英语必背英语短语及固定搭配一、about短语worry about= be worried about担心talk about谈论dream about梦想care about关心（care for照顾，喜欢）be about to do sth.即将做某事think about考虑hear about听说be sure about...对……确信（be sure to do sth.一定会）complain about sth. to sb.向某人抱怨……be crazy about对……着迷（=be keen on sth.）be anxious about...担忧……be curious about...对……好奇二、at 短语laugh at嘲笑look at看call/email sb. at打电话/发邮件找某人point at指着某人shout at朝……吼shoot at朝……射击smile at朝……笑at times有时候at once立刻at present目前at first首先at least至少at last最终at birth出生时at the age of在……岁时at the beginning/end of在……开始时/结束时at the same time同时at night在晚上at a price of以……价格at the bottom/top of在……顶部/底部stare at sb.盯着看make sb. feel at home让某人宾至如归at once立即,马上（right away）be amazed at对……感到吃惊be poor at在……方面差aim at瞄准at a speed of以……速度at present目前at table在吃饭at work在工作at the time of在……时候at the picnic在野餐时knock at/on the door敲门after短语look after照顾take after像某人run after追赶shortly after在……之后不久one after another一个接一个after you!你先请！after all毕竟away短语give away sth. to sb.赠送，分发put away收拾好pass away去世keep/ stay away from远离run away逃跑三、as短语as for/ to sb.对于treat/ see/ consider/ regard / think of sb. as + n.对待/认为as usual像往常一样as long as只要as well as和/像……一样好as soon as possible尽可能快地as a matter of fact事实上as a whole整个来说be (amous/well-known as作为……而出名as you can imagine正如你想象的那样四、by短语by accident偶然( accidentally )by mistake不小心地little by little—点一点地step by step一步一步地word by word—字一字地as times goes by随着时间的流逝drop by顺便拜访pass by经过by the end of/ when/ by/ before+过去时间(过去完成时) by the way顺便说一下by then到那时by the side of the road在路边walk by走路经过五、down短语let sb. down使某人失望turn sb. down拒绝某人=refuse sb.fall down摔倒take down=pull down拆除cut down砍倒lie down躺下go down/ along the street沿着街走(go straight直走) shoot down击落(wind/fire) die down(风/火)减弱slow down减速put sth. upside down倒放calm down冷静close down关闭/停业count down倒计时be /feel down悲哀，沮丧六、for短语look for寻找search for捜寻wait for sb. to do sth.等待某人做某事care for关心，照願ask sb. for sth.向……要……prepare for为……做准备（prepare to do sth.准备做某事）be prepared for/ to do准备好了做某事（=be ready for/ to do）thanks for为……而感激某人stand for代表be thirsty for渴望be late for迟到(come late to)for short简称pay sb. for sth.向某人付钱be responsible for sth.对……负责(take the responsibility)as for=as to至于be sorry for对……感到抱歉fight for为……奋斗(fight against与……做斗争)decide for oneself自己决定apply for (a job)申请（一份工作）for a while—会儿leave.... for…离开某地去某地for free免费raise money for为……筹钱for no reason毫无缘由buy sb. sth.（=buy sth. for sb.给某人买东西）It is convenient for sb. to do sth.対对……来说做某事很方便七、from短语hear from sb.收到某人来信die from死于（外因）prevent/ stop/ keep sb. from doing阻止某人做某事separate A from B把A和B分开be absent from缺席be far away from远离protect sb. from保护某人免受……from my point of view依我看（in my opinion/ personally）apart from除……之外protect sb. from sth.保护某人免受……八、in短语arrive in到达大地方（arrive at到达小地方，get to/reach）believe in God信仰上帝hand in上交take in（air/ knowledge）吸入（空气/知识）take pride in以……为傲（be proud of）join in=take part in参加（活动）（join加入组织；be in加入组织或参加活动）do well in=be good at在……做得好take an interest in对……有兴趣in danger在危险中in trouble处于困境in addition此外（in addition to除……外）in the shape of以……的形状in silence安静地in fact实际上in advance提前in total总共in style/fashion流行的in return反过来in a hurry匆忙地in general= generally speaking通常地in this/ that case如果这样/那样的话n the way of妨碍in a low/loud voice低/高声in peace和平地=peacefullyall in all总之be in need of需要be in control of控制（be under control在……控制之下）in other words话句话说in public公开地/当众in excitement兴奋地in/with satisfaction满意地in surprise吃惊地in the future将来in a minute/moment—会儿in a hurry/rush匆忙地in future= from now on从今以后in order to为了have something in common with与……有共同点be in good health/mood身体健康/心情好be weak/ strong in在……强/弱play a role/ part in在……中扮演角色in a word总之hand in hand手挽手in the first place= firstly= at first第一，首先divide sth. into把……分成……in the end最后succeed in doing sth. = be successful in doing sth.做某事成功in a mess一团糟（make a mess）in disbelief不相信once in a while偶尔地in a certain way以某种方式in the face of sth.当面对……时in the past过去turn/change... into…把……变成……translate .... into...把……翻译成.……fall in love with爱上in the past few years在过去几年（现在完成时）in the corner在角落（at/on/around the corner在拐角处）in person亲自in the sunshine/ moonlight在阳光/月光下in front of...在……前面（外部的前面）in the front of在……的前部（内部的前面）be in agreement with sb.与……一致（reach an agreement with sb.) stick sth. into把……插进lead into a question引入一个问题fill in the form填写表格check in登记，报道，入住check out退房be in bed/hospital生病在床/住院be caught in the rain/storm遭遇到雨/风暴in other words换句话说in order that/ so that以至于in one’s view根据某人的看法in this way以这种方法in the process of...在……的过程中be in need of需要walk into sb.撞到某人in memory/ honor of为纪念pour…into…把……倒入……in my time在我那个年代in time及时地in a difficult situation在困境中九、on短语put on穿上turn on TV打开电视get on上车go on with sth.继续keep on doing继续做某事depend on依据work on从事于focus on sth.集中注意力在……上=concentrate on sth.pass on传递knock on/at the door敲门live on以……为生carry on继续insist on the plan坚持这个计划look down upon看不起try on试穿have influence on对……有影响on time准时on duty值日on foot步行on sale降价出售on show展出on purpose故意地on vacation/ holiday在度假on weekends在周末on business在出差on one’s way to在去……的路上on a cold night在寒冷的晚上on the morning of June 1st在6月1日早上play a joke on sb.和……开玩笑put on weight体重增长agree on sth.就某事达成一致hold on!稍等（打电话时）hang on稍等，别挂断talk on the phone打电话hold on to sth.抓住……and so on等等feed sb. on sth.用……喂某人keep an eye on sb.留心，注意某人be hard on sb.对某人严格on one’s own独自/靠自己play a trick on sb.捉弄某人on earth究竟/到底（What on earth are you doing?）congratulate sb. on sth.就某事祝贺某人！（Congratulations on your improvement!）on the side of the mountain在山腰run on electricity靠电驱动on Sunday morning在星期天早上agree on对……达成一致be on上映concentrate on sth.全神贯注于……on average平均地on TV在电视上on/ over the radio在收音机里on the tree在树上（长在树上的）in the tree在树上（外来的）once upon a time很久以前spend time on sth. (spend time in doing sth.)花时间在……上from now/ then on从现在/那时起later on随后on page 25在第25页do research on sth.对……做研究十、of短语remind sb. of sth.让某人想起hear of/ from听说run out of用尽take care of照顾get rid of摆脱think of sb. as认为是be afraid of害怕（be afraid to do sth.）be proud of为……感到自豪（=take pride in）die of死于（内因）be made of由……制成（看得出原材料）be made from由……制成（看不出原材料）be full of充满（be filled with，be crowded with）be fond of喜欢be of medium height/ build中等身高/体型be short of缺少develop the habit of培养……的习惯a couple of weeks几周a drop of一滴as a result of由于（as a result结果）of course当然a waste of time浪费时间ahead of time提前（ahead of you在你前面）instead of而不是/代替/相反a sense of humor/ direction幽默感/方向感all of a sudden=suddenly突然build sth. out of用……建造the rest of sth.剩余的the population of Chengdu成都的人口a number of一些the number of ……的数量a spoon/ bowl of一勺/碗……a great deal of许多（+不可数名词）plenty of许多（+复数/不可数名词）be confident of对……有信心dream of sth./ doing sth.梦想做……a symbol of ……的象征the look of joy快乐的表情a feeling of satisfaction满足感the spirit of ……的精神a long period of time很长一段时间speak/ think highly of sb.高度地评价某人十一、off短语take off起飞/脱衣服put off推迟turn off关掉get off下车knock off装到show off炫耀shut off关闭give off发出（光、热）set off动身，出发pay off付清run off跑掉go off（闹钟）响see sb. off为……送行clean… off把……清理掉break off中断keep off the grass勿踩草坪kick sb. off开除某人break off终止，中断I will have 3 days off.我要休息三天。
英语人教版高中必修一(新课标)教案Unit 2 Listening and Talking 教案
Unit 2 Travelling AroundPeriod 4 Listening and Talking教材分析该板块的活动主题是“预订”（make reservations）。
学生通过听一段电话预订机票的对话，熟悉电话预订的过程需要了解的相关信息，学习相关电话用语，然后模拟生活中的场景来创编电话预订机票、宾馆或餐馆座位的对话，并分角色表演。
听力文本是一段电话录音，Robert Williams打电话给航空公司预订从伦敦到巴黎的机票。
该对话按照以下逻辑顺序呈现了电话预订机票的全过程：发起对话—>确定预订信息（起止地点、时间等）—>确定航班需求—>确定乘客姓名—>确定付款方式。
从语言特点来看，对话中除了常见的电话用语“How can I help you?”等，还有询问意愿的委婉用语，如“May I ask how would you like to ...?”教学目标1.能运用一定的生活经验和背景知识，推测听力文本中说话双方的身份，把握对话大意。
2.能在听的过程中关注细节，留意电话预订机票的各个步骤。
3.能够在听力输入后，进行口语输出，模拟电话预订机票、宾馆或餐馆座位等生活场景的交流。
教学重难点【教学重点】引导学生通过听力活动来总结电话订票的几个步骤。
【教学难点】指导学生运用恰当表达在不同的生活场景下模拟电话订机票、宾馆或餐馆座位等。
教学过程Task Make reservationsStep 1 Warming-upDiscussion: What reservations do we need to make before or while we travel?Step 2 Pre-listeningBrainstorming: when talking about air ticket / hotel room / dinner table reservation, what words and expressions come into your mind?Step 3 While-listening1.Work on Activity 1. Listen to the phone call and answer the questions.(1)What are the two speakers talking about?(2)What is the relationship between the two speakers?2. Listen to conversation again and decide whether the statements are true or false.(1) ( ) The man would like to buy a plane ticket from London to Berlin.(2) ( ) The man prefer the 9:30 flight.(3) ( ) The man would like to travel business class.(4) ( ) The man would like to book a return flight.(5) ( ) The man would like to pay by cash.3. Work on Activity 2. Listen again and complete the table with the words you hear.Step 4 Post-listening1.Please read through the table in Activity 2 and summarize the 5 steps to make a reservation.2.Present some formal and polite expressions used in telephone conversation.Step 5 Pre-talking1.Review words and expressions used in making a reservation.2.Present some useful expressions for booking a hotel room.Step 6 TalkingWork on Activity 3. Imagine you are making plans for the holiday. Choose one of the situations below and role play a phone call with a partner.Step 7 Assignment1.Review words and expressions we learned today.2.Practice making a hotel/flight/dinner table reservation with your family members.高考质量提升是一项系统工程，涉及到多个方面、各个维度，关键是要抓住重点、以点带面、全面突破，收到事半功倍的效果。
名词冠词50题(附解析)
冠词、名词专练50题1. I don’t like talking on＿＿telephone；I prefer writing＿＿letters. (北京2002春招)A. a；theB. the；不填C. the；theD. a；不填2. ＿＿＿＿＿a wonderful sense of humour.A. The English haveB. The English hasC. English haveD. English has3. ①The young often＿＿＿the old in our town.A. helpsB. wants to helpC. helpD. helping②He had never envied the rich＿＿＿money.A. hisB. theirC. one’sD. her4. The more you listen to English, ＿＿＿you’ll feel in speaking English.A. the wellB. easilyC. the more easilyD. the easier5. In China,＿＿＿bicycle is＿＿＿popular means of transportation(交通).A. the；aB. a；不填C. the；theD. a；the6. ＿＿＿page of the book is torn and＿＿＿cover looks very old.A. The；theB. A；aC. A；theD. The；a7. He is＿＿＿teacher that all of us like him. (MET’84)A. a such goodB. such good aC. a so goodD. so good a8. Father went to his doctor for＿＿＿＿＿about his heart trouble. (MET’87)A. an adviceB. adviceC. advicesD. the advices9. ＿＿＿＿＿danger man is often much wiser than usual. (MET’88)A. In a time ofB. In the times ofC. In the time ofD. In time of10. Alice is fond of playing＿＿＿piano while Henry is interested in listening to＿＿＿music. (MET’89)A. ／；theB. ／；／C. the；／D. the；the11. Beyond＿＿＿＿＿stars, the astronaut saw nothing but＿＿＿＿＿space. (MET’90)A. the；／B. ／；theC. ／；／D. the；the12. Alexander Graham Bell invented＿＿＿＿＿telephone in1876. (MET’91)A. ／B. aC. theD. one13. Which is＿＿＿＿＿country, Canada or Australia? (NME T’93)A. a largeB. largerC. a largerD. the larger14. ——Where’s Jack?——I think he’s still in＿＿＿bed, but he might just be in＿＿＿bathroom. (MET’92)A. ／；／B. the；theC. the；／D. ／；the15. She is＿＿＿＿＿new comer to＿＿＿＿chemistry but she has already made some important discoveries. (NMET’94)A. the；theB. the；／C. a；／D. a；the16. If there were no examinations,we should have＿＿＿＿＿at school. (NMET’94)A. the happiest timeB. a more happier timeC. much happiest timeD. a much happier time17. ——I’d like＿＿＿＿＿information about the management of your hotel, please.—— Well, you could have ＿＿＿＿＿word with the manager. He might be helpful. (NMET’95)A. some；aB. an；someC. some；someD. an；a18. How beautifully she sings! I have never heard＿＿＿＿. (NMET’96)A. the better voiceB. a good voiceC. the best voiceD. a better voice19. Many people agree that＿＿＿knowledge of English is a must in＿＿＿international trade today. (NMET’96)A. a；／B. the；anC. the；theD. ／；the20. —— Have you seen＿＿＿pen? I left it here this morning.—— Is it＿＿＿black one? I think I saw it somewhere. (NMET’97)A. a；theB. the；theC. the；aD. a；a21. Professor White has written some short stories, but he is＿＿＿known for his plays. (NMET’98)A. the bestB. moreC. betterD. the most22. Paper money was in＿＿＿use in China when Marco Polo visited the country in＿＿＿thirteenth century. (NMET’99)A. the；／B. the；theC. ／；theD. ／；／23. The warmth of＿＿＿sweater will of course be determined by the sort of＿＿＿wool used. (NMET2001)A. the；theB. the；／C. ／；theD. ／；／24. Jumping out of＿＿＿＿＿airplane at ten thousand feet is quite＿＿＿＿＿exciting experience. (NMET2002)A. 不填；theB. 不填；anC. an；anD. the；the25. Boris has brains. In fact, I doubt whether anyone in the class has＿＿＿IQ. (NMET2002)A. a highB. a higherC. the higherD. the highest26. Mr Wang gave us＿＿＿＿＿on how to improve our English.A. so good an adviceB. a good adviceC. some good advicesD. a piece of good advice27. The suggestion has been made＿＿＿the basketball match＿＿＿put off.A. for；toB. that；beC. which；should beD. to；being28. Tom’s and John’s＿＿＿＿＿came to London last week.A. father-in-lawB. fathers-in-lawC. fathers-in-lawsD. father-in-laws29. His “Selected Stories”＿＿＿＿＿first published in 1990.A. wereB. wasC. has beenD. have been30. These tables and desks are all made of＿＿＿＿＿. (MET’79)A. a woodB. some woodC. the woodD. wood31. —— Did you find your pen this afternoon?——No, I didn’t find＿＿＿＿＿, but I’ve bought＿＿＿＿＿.A. it；itB. one；oneC. it；oneD. one；it32. If these trousers are too big, buy a smaller＿＿＿. (MET’82)A. setB. oneC. copyD. pair33. Three-fourths of the surface of the earth＿＿＿sea. (MET’88)A. isB. areC. wereD. has been34. We have worked out the plan and now we must put it into＿＿＿. (MET’92)A. factB. realityC. practiceD. deed35. Here’s my card. Let’s keep in＿＿＿＿＿. (NMET’94)A. touchB. relationC. connectionD. friendship36. He gained his＿＿＿by printing＿＿＿of famous writers. (NMET’95)A. wealth；workB. wealths；worksC. wealths；workD. wealth；works37. —— Hello. Is Laura there, please?——I’m sorry, she is not here right now. Can I take a＿＿＿＿＿?A. messageB. letterC. sentenceD. notice38. The city government decided to keep the old temple for its historical＿＿＿.A. priceB. costC. valueD. usefulness39. Shortly after the accident, two＿＿＿police were sent to the spot to keep order. (MET’92)A. dozen ofB. dozensC. dozenD. dozens of40. Come along now and sit down. Tom,can you make＿＿＿＿＿for Mary?A. a faceB. roomC. some differenceD. space41. Four years had passed, and I found Mary had＿＿＿＿＿.A. little white hairB. some white hairC. much white hairsD. a few white hairs42. Although the city had been attacked by the stormseveral times, ＿＿＿＿＿was done.A. a few damagesB. few destroyC. little hurtD. little damage43. Sometimes I have a cup of coffee after lunch, but I do n’t make a habit＿＿＿＿＿it. (HK’91)A. forB. ofC. aboutD. from44. The price of vegetables is＿＿＿＿＿than before.A. much cheaperB. even higherC. still dearerD. a lot more expensive45. Such a magazine has＿＿＿＿＿except when you have time to kill.A. little valueB. much valueC. a lot of valuesD. great value46. I’m sorry I’m forgetting your name for＿＿＿＿＿.A. a momentB. momentsC. the momentD. the moments47. Opinions of that kind are best kept to yourself, and not voice＿＿＿＿＿.A. by publicB. in publicC. in a publicD. in the public48. Such men have made＿＿＿＿＿by developing oil businesses.A. great fortunesB. a huge fortuneC. some huge fortuneD. a great fortune49. There are ten＿＿＿teachers and two hundred＿＿＿students in the school.A. women；girlB. woman；girlsC. women；girlsD. woman；girl50. The boy wrote＿＿＿＿＿last week.A. a two-thousand-words articleB. two two-thousand-words articleC. a two-thousand-word articleD. two two-thousand-words articles冠词、名词专练50题参考答案及简析1.B。
高中英语精选单项选择题专练 冠词
高中英语精选单项选择题专练冠词1.Since tasting the excitement of _____ big city life, she never wants to live in _____ country again.A. the, theB.不填，不填C. the,不填D.不填，the2.The operation is _____ success and the patient is now out of _____ danger.A. a, theB. a,不填C.不填, theD.不填，不填3.As _____ writer, he was _____ complete failure.A. a, aB. a, theC.不填，不填D. a,不填4.How strange! These years my birthday always falls _____.A. on the SundayB. on a SundayC. on SundayD. at a Sunday5.This is _____ best kind of _____ pen you can get here.A. the, theB. the, aC. the,不填D. a, the6.As is known to us all, _____ tiger is in _____ danger of becoming extinct.A. the, aB. the,不填C. a,不填D.不填,the7.He spent too much time talking on ______ phone while we were all busy at _____ work.A. the,不填B. a,不填C.不填,不填D. the, the8.As _______ unemployment is very high at the moment, it’s very difficult for people to find _______ work.A. the,不填B.不填，不填C. the, aD. an, the9.Apartments in cities can be quite high. Renters are paying up to$1,000 per month for _______bedroom apartment.A. one aB. the oneC. oneD. a one10.The education of______young is always ______ hot and serious topic.A.不填,不填B. the, aC.不填,theD. the,不填11.I often have conversations with John over ______ telephone, while keep in touch with Tom by ______ letter.A.不填；theB.不填；aC. the；不填D. the; a12.—John has put forward _______ most challenging question for us to answer.—Yes, it really is. I have never heard _______ harder one.A. the;不填B.不填; theC. the; theD. a; a13.“What about ______ school?” “It is as good, as anybody can see, _____ school as No 1 Middle School Attached to Hunan Normal University.”A. a; theB. the; aC. a; aD. the; the14.The market for ______ used computers is getting larger and larger as______ years go on.A.不填,不填B. the,不填C. the, theD.不填, thehardly believe it.”A. an; theB. a; theC. the; aD. an; a16.In the market, vegetables are sold by _______ kilogram, I mean, by _______ weight.A. the;不填B.不填;不填C. the; theD.不填；the17.Many people agree that ______ knowledge of English is a must in _______ international trade today.A. the, anB. a,不填C. the, theD.不填, the18.The cakes are delicious. I’d like to have _______ third one as _______ second one I ate was too small.A. the, theB. a, theC. the, aD. a, a19.________ England of those years was _______ England in peace.A.不填,不填B. The, anC. The,不填D.不填, an20.— Did you happen to see _______ black and _______ white cat?— Are they missing? I told you to take care of them.A. a;不填B. the;不填C. the; theD. a; the21.For a long time they walked without saying__________word. Jim was the first to break__________silence.A.the; aB.a; theC.a;不填D.the;不填22.When he left__________college, he got a job as__________reporter in a newspaper office.A.不填; aB.不填; theC.a; theD.the; the23.If you buy more than ten, they knock 20 pence off__________.A.a priceB.priceC.the priceD.prices24.__________on-going division between English-speaking Canadians and French-speaking Canadians is__________major concern of the country.A.The;不填B.The; aC.An; theD.An;不填25.The Wilsons live in__________A-shaped house near the coast. It is __________17th century cottage.A.the,不填B.an, theC.不填, theD.an, a26.—I’d like__________information about the management of your hotel, please.—Well, you could have__________word with the manager. He might be helpful.A.some, aB.an, someC.some, someD.an, a27.—Have you seen__________pen? I left it here this morning.—Is it__________black one? I think I saw it somewhere.C.the; aD.a; a28.Paper money was in__________use in China when Marco Polo visited the country in__________thirteenth century.A.the;不填B.the; theC.不填; theD.不填;不填29.Most animals have little connection with__________animals of__________different kind unless they kill them for food.A.the; aB.不填; aC.the; theD.不填; the30.Jumping out of__________airplane at ten thousand feet is quite__________exciting experience.A.不填, theB.不填, anC.an, anD.the, the31.The sign reads “In case of__________fire, break the glass and press__________red button.”A.不填; aB.不填; theC.the; theD.a; a32.Five years ago her brother was__________university student of__________physics.A.a, theB.an, theC.an,不填D.a,不填33.If the manager had to choose between the two, he would say John was__________.A.goodB.the bestC.betterD.the better34.It is not rare in__________that people in__________fifties are going to university for further education.A.90s; theB.the 90s;不填C.90s; theirD.the 90s; their35.A bullet hit the soldier and he was wounded in__________leg.A.aB.oneC.theD.his36.One way to understand thousands of new words is to gain__________good knowledge of basic word formation.A.不填B.theC.aD.one37.I earn 10 dollars__________hour as__________supermarket cashier on Saturdays.A.a; anB.the; aC.an; aD.an; the38.Summer in__________south of France is for__________most part dry and sunny.A.不填, aB.the,不填C.不填,不填D.the, the39.—Where’s__________nearest bookstore?—There’s one at__________end of the street.A.the; anB.a; theC.the; theD.a; an40.Mr Smith, there’s a man at__________front door who says he has__________news for you of great importance.A.the,不填B.the, theC.不填,不填D.不填, the41.I don’t like talking on__________telephone; I prefer writing__________letters.A.a; theB.the;不填42.The cakes are delicious. He’d like to have__________third one because__________second one is rather too small.A.a; aB.the; theC.a; theD.the; a43.Our neighbor has__________ours.A.as a big house asB.as big a house asC.the same big house asD.a house the same big as44.On__________news today, there were__________reports of heavy snow in that area.A.the; theB.the;不填C.不填;不填D.不填; the45.Tom owns__________larger collection of__________books than any other student in our class.A.the;不填B.a;不填C.a; theD.不填; the【答案与解析】1.选D，big city life表泛指，其前不用冠词；country表示“农村”时，其前习惯上要用定冠词。
电话礼仪 Telephone Etiquette
三、转移来电 Transferring Calls （3）
对于酒店内电话
For House phone
“Presidential Plaza, Annie speaking, how may I help you? 您好，国宾酒店。” “您能告诉我他们/她们的房间号吗？” “Can you give me their room number.” “对不起，客人的房间号我不方便告诉您。” “I am sorry, for the protection of the guests we cannot give out the room number. Shall I connect you to the room?”
一、接 听 电 话 Answering Calls （2）
一个接听电话的秘诀
A tip on answering the phone
在第二声铃响时接起电话是最恰当的，这样即不会让对方没有 准备，也不会让对方等待时间很长。
The best time to answer the phone is just after the second ring. You don't want to catch the caller off-guard by answering too quickly, nor do you want them to wait too long.
四、留 言 Taking a Message （1）
语音信箱留言 Leaving a Voice Message
如果致电方需要语音留言服务，话务员要： If the caller choose to leave a voice mail message, Telephone Operators will: 核实客人的名字和房间号 Verify the guest’s name and room number 通知致电方留言 Inform the callers they are being connected to the voice mail system 感谢对方的来电 Thank the caller for calling Presidential Plaza
英语基础模块下Unit_9_Making telephone calls
Making Telephone Calls
打电话用语
（1）、接电话 • 在家里，拿起电话筒接电话时常用Hello 开 头，相当汉语中的“喂”。 • 在办公室，接电话的通常自报家门，比如，单 位的名称，有时还要说出自己的名字。例如： • (Good morning), Caffe Roma. (Good afternoon), Caffe Roma.Franco Rossi speaking.
• (5)、接听找人电话时，可以说： • One moment, please. • Sorry ,he is not in. •
• Sorry,she is not in. • Hold on,please. • Sorry, I’m afraid he is out . • Sorry, I’m afraid she is out. • Sorry, wrong number.
10.电话打不通
• •
Did it go through? (电话)打通了吗? The line was busy. 电话忙线。 I got the busy signals. 电话忙线。
11.(因自己忙等原因)请别人去接电话
•
Paul, can you answer the phone? I'm busy. 你能不能去接电话? 我在忙。 • Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话? 我现在不能接。
6.打电话的人要找的人不在,而你愿意接受对方的留言
Can I leave a message? 我可以留个话?
• Yes. Go ahead, please. • 可以, 请继续。 • Of course. Hold on for just a second so I can grab a pen and paper. • 当然, 稍等一下让我拿个纸笔。 • Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. • 当然, 如果你可以等我一下下, 让我找张纸写下来。
Telephone Skills
Telephone SkillsLast update: 21 August 2002In most of the industrialized world, the telephone is ubiquitous.Virtually every business desk has one, and most homes have several.Increasing numbers of people have cell phones or car phones.Telephones are so highly visible and readily available that it is easy to forget that it wasn’t always so and that a large portion of the world’spopulation has yet to place a phone call.Alexander Graham Bell invented the telephone in 1876. The firstcommercial switchboard serving 21 telephones on 8 lines beganoperating in 1878. Until the early 1920s, telephones lacked dials, and callers had to connect with an operator, who placed the call. Operator assistance was required for long-distance calls until the early 1950s.By the 1960s, most businesses and homes in the industrialized worldhad telephones, and currently the telephone is the most often usedtechnology for business communication. Today, the telephone is themost readily available and fastest channel for person-to-personcommunication.The extensive worldwide telephone network—including both wireand wireless forms of connectivity—make direct communicationbetween any two people almost anywhere in the world relativelyquick and easy. Most people in most organizations place or receive at least one telephone call every working day. In fact, a typical personworking in a typical business spends approximately two hours a dayon the telephone, so effective telephone use can make a big difference in individual productivity.As is true for other communication channels, the effective use of thetelephone requires an understanding of the advantages anddisadvantages of telephone use and the telephone services availablethrough your service provider. Also, you need to be familiar with thetechniques for placing and receiving calls, for using voice maileffectively, and for using cell phones and pagers.The materials here focus on general telephone use and etiquette. Forspecific telephone services available in your area, you will need tocheck with your service provider.Advantages and Disadvantages of Telephone UseThe use of the telephone has increased exponentially since itsinvention because it provides an easy and convenient way toovercome the two principal barriers to communication: time and distance. Whether from office to office, coast to coast, or country to country, a telephone allows for virtually instantaneous voice communication. In addition to the ease with which it overcomes the barriers of time and distance, the telephone provides many of the advantages of other forms of oral communication. Because a telephone conversation is a form of synchronous communication, participants have the opportunity to ask questions and provide feedback, enabling agreements to be reached more quickly than they could by an exchange of letters, memos, or email.The telephone also has a number of limitations or disadvantages. First, because it is oral communication, agreements reached by telephone usually require a written follow-up to provide a record of the agreement. Also, because most of us now working have grown up with telephones and learned to use them in much the same way we learned other forms of oral communication, we are often more casual with its use than we should be. Courses in telephone etiquette were common in the 1960s and ’70s, but have faded from sight as telephone usage became increasingly universal. As a result, although more people are using the telephone, fewer people are using it well. Another difficulty, although it is certainly not exactly the fault of telephone technology, is that different time zones across many countries and around the world complicate long-distance conversations. Today, very few organizations are strictly local. Suppliers, customers or clients, and business partners can be virtually anywhere on the planet these days, so those placing calls need to be familiar with differences in time between the place where the call originates and the location of its destination.Another disadvantage of the telephone is that, unless the individuals have previously made arrangements to converse at a specific time, the receiver may find the timing of the call awkward. Telephone calls are often inconvenient for the receivers, who were probably already busy doing something when their phones ring.An additional problem is that receivers may not always be easy to reach, which can result in what has become known as telephone tag. In telephone tag, Person A calls Person B, who is not in or otherwise not able to take the call. Person A leaves a message (with a secretary, on an answering machine, or by voice mail). Person B eventually returns the call, but Person A is not available. Person B leaves a message. Person A calls back, but Person B is no longer available. Telephone tag can be inconvenient, time consuming, andexpensive. Recently, a variety of technologies, including voicemail and pagers have been developed to help improvetelephone-based communication.Voice mail has not eliminated the problem of telephone tag, however.While it permits leaving longer messages than are possible withtypical home answering machines, most voice mail messages stillrequire additional communication, so individuals may end upexchanging a series of recorded messages which could have beenhandled more quickly and with less effort by email.Using the Phone for BusinessThe telephone was originally developed for business use. Personaluse came later. At this time, however, most of us have grown upusing the telephone as a means of personal communication: We callfamily members and friends; and they call us. We use the phone toexchange personal information, to make plans for dinner, and forcasual conversation. As a result, most of our telephone habits areinappropriate for conducting business by telephone.Even when you know the person you are calling, a business callis not a casual conversation. If you forget to say something in a casual phone conversation, you simply call back. A business call may notafford you that opportunity, and, even if it does, you will seemunprofessional if you need to place a second call to say or asksomething that should have been covered in the original call. Atelephone call may be an individual’s only contact with you or yourorganization, so make it count.Successful business use of the phone requires a good understandingof the telephone as a communication channel. Because telephonecommunication lacks the visual element present in face-to-facecommunication, the auditory element becomes the principal conveyor of meaning. Speaker phones are notorious for poor fidelity, so usethem judiciously. Further, even the best quality phones have less than perfect fidelity, deleting or distorting some sounds (especially highand low frequencies). For this reason, effective telephone use requires greater attention to speaking clearly and listening attentively thanconversing face to face.Nevertheless, because they can’t be seen, people often eat, chew gum, smoke, or surf the Internet while talking on the phone. Even if theperson at the other end can’t see that you are chewing gum or eating,however, he or she will probably be able to hear you, and willconsider your behavior rude. Also, your ability to speak clearly anddistinctly will suffer, detracting from the effectiveness of yourcommunication. Unless you specifically need to use your computer to obtain or review information relevant to your phone conversation,avoid doing that as well. You will be distracted and fail to hear or say something of importance, and the other person will be able to tell that your mind is elsewhere.Whether you are placing a call or receiving one, use your voice toenhance rapport between you and the other person. Do your best tomatch the other person’s tone of voice and rate of speec h. Listen forsense-based predicates (see the summary of Sense-based Vocabulary) and words that suggest special importance for the other person by the way he or she emphasizes them or repeats them. Match his or her use of sense-based vocabulary and words suggesting criteria or specialimportance.Telephone calls should also end pleasantly, focusing on agreementsand on who will assume responsibility for taking appropriate action.If the other person has been helpful, be sure to thank him or herspecifically. When the other person is having a problem terminatingthe call, ask specifically whether there is anything else you can do for him or her. A negative response leads naturally to your ending thecall by saying something like Thank you for your help. I will find theinformation you’ve requested and call you tomorrow at 10:00.A business phone call deserves your full attention. Plan your outgoingcalls, and be appropriately prepared for receiving calls. Avoid placing or receiving calls when you are distracted or have visitors, and workto minimize distractions you are unable to avoid. Usethe “hold” button if you need to leave the phone. If you simply putthe phone down on your desk, the other individual will be able to hear most of what goes on in your office while he or she is waiting. Also,be familiar with the telephone technology in your organization so that you know how to put people on hold and transfer calls appropriatelyand without losing them.To be effective, telephone calls require the same four basic steps asother forms of communication. See the summary of telephonecommunication strategies for a basic understanding of how to use the phone to pace, lead, blend outcomes, and motivate a listener. Placing CallsMost people place their outgoing calls with only a vague sense ofwhy they are calling. In general, the person placing the call expects to reach another person, either the person he or she is calling orsomeone who will take a message for that person. Take the time to plan your phone calls as carefully as you would plan a letter or memo. What exactly do you need to know, what information do you need to convey, or what do you want your listener to do as a result of the phone call?Before you call, write the name and title of the individual you are calling and the name of his or her organization on a piece of paper. Also, write the purpose of the call and your most important questions or points of information. Leave an appropriate amount of space for answers to your questions and responses to any information you provide, and take notes. Your notes of the telephone conversation may be the only record of what you discussed and any agreements you reached until you have exchanged written documents confirming the conversation.Virtually every business phone call (and most personal calls as well) should begin with an acknowledgment that the phone call may be inconvenient for the recipient. Ask whether it is a good time for the recipient to discuss the topic you are calling about. If not, ask when a good time would be, and call back at that time. If you know that the subject of the phone call will be a priority for the recipient, begin by stating the topic clearly: Hi, John. This is Mary. I’m sorry to interrupt, but we’ve had a serious accident in Building 47, and we’ll need a prepared statement to give the media within an hour.Be prepared to leave a message on an answering machine or voice mail system. Most organizations now have voice mail systems, and many homes have either answering machines or voice mail. Because you have a good chance of reaching a machine instead of a person, you need to plan the message you intend to leave. Before the advent of voice mail, the person who answered the phone had usually been trained to help the caller leave an intelligent message for the intended receiver.In the days before voice mail, if the individual you intended to call were not available, the person who answered the phone would ask for the critical information, such as your name, your phone number, the subject you wished to discuss, and the best times for the intended receiver to return the call. He or she would assume responsibility for making sure that the spelling of your name and your phone number were correct. Voice mail systems cannot (at least not yet) do that. They simply rely on you to provide the critical information in a way that allows the intended receiver to understand it.Whenever you place a call, be prepared to leave a message in which you•Establish rapport with the person who answers the phone. Match his or her tone of voice and rate of speech. Thematch does not have to be perfect to establish rapport, but itshould be close enough for the other person to feel comfortable conversing with you.•State your name clearly. If you are calling someone for the first time or someone you do not know reasonably well, spell atleast your last name. That helps ensure that the receiver knowsyour name and affords him or her sufficient time to write itdown.•State the name of your organization. Especially if the receiver is not already familiar with you and your organization, speakmore slowly and with greater care than you would in aface-to-face conversation. If the name of your organizationcontains unusual words, spell those a listener might havedifficulty understanding or spelling.•State your phone number. While it might seem obvious that messages left on answering machines and voice mail systemsshould contain the number of the person leaving the message,many do not. Unless you and the person you are calling knoweach other well, leave your phone number so that the otherperson will not have to look it up.•State the day and time of your call. Although most voice mail systems now automatically record this information, manysystems require the user to go through extra steps to retrieve it.Your including that information saves the receiver from having to retrieve it.•Clarify the purpose of your call. Remember that the idea of voice mail is to reduce telephone tag. A simple “Call me” doesnot provide the other person with sufficient information forhim or her to take action on the basis of your phone call.If you are not available when he or she returns your call, thatmessage will probably be something like “This is Maryreturning your call.” Unless the message is so confidential thatyou are unable to mention the topic, at least provide thepurpose of the call so that the receiver can prepare forreturning the call. Whenever possible, tell the reader exactlywhy you are calling so that he or she can have the informationfor you when returning the call or when you call back.•Provide the receiver with the best times to return thecall. When it is appropriate for the receiver to return your call,state the best times. If it would be more appropriate for you tocall back (as would be the case for most sales calls), tell thereceiver specifically that you will do that and say when. Givethe receiver the option of returning your call if he or she wouldprefer to do that.•Repeat your phone number. Even in short messages, leave your phone number twice, once at the beginning of themessage and again at the end. If the message is a fairly longmessage, state the phone number three times—once at thebeginning and twice at the end, each time speaking slowly anddistinctly and providing the listener a sufficient opportunity towrite the number down.•Clarify who is to do what next. If you want the receiver to return your call, say so; if you intend to call back, say so. If thelistener should take specific action based on your message, sayso: Please fax the insurance records for John Smith to me at555/555-1000 before 5:00 p.m. toda y. That’s 555/555-1000before 5:00 p.m. today. I would appreciate it.Receiving CallsCallers will evaluate you and your organization based on the way you answer the telephone and your telephone manners in general. If youare not able to give the call your full attention if only briefly, allowyour voice mail system to handle the call and record a message.When you answer the phone, do so promptly and, based on thepurpose of the call, determine whether you have sufficient time tocomplete the conversation at that time. If you do not have the time,say so and make arrangements to return the call or to have theindividual call you back.Make your greeting appropriate for your office and organization. Inmost cases, that means stating your name, department, andorganization. If others initially answer your telephone so that all calls reaching your phone will have already been answered by at least one person, then stating your name will be sufficient.Either Hello or Yes is an insufficient greeting in a businessenvironment. Use your voice to establish rapport with the caller bymatching his or her tone of voice and rate of speech. Listen forsense-based vocabulary and important criteria and value words.Being prepared for a phone call means being prepared to take notes.One of the problems with oral communication in general is thatmessages may be quickly forgotten. Be prepared to record theessentials of important telephone calls:•The name and organization of the person calling.•His or her phone number (including the country and area codes when different from your own) and the extension.•The day and time of the call, noting any differences in timezones.•The subject of the message.•Specific agreements about who will be responsible for doing what, including subsequent phone calls.For critical information—such as telephone numbers, policy andSocial Security numbers, monetary amounts, spellings of names, andspecific courses of action—repeat or rephrase what the caller has said, making sure to incorporate any corrections in your notes.Cell Phones and PagersCell phones and pagers are sufficiently new that standard protocolsfor their effective use have not yet been established. Cell phones inparticular provide portability, flexibility, and convenience for thosewho conduct much of their business by telephone and a sense ofsecurity for those who want to have a phone handy for emergencyuse.In spite of their usefulness, cell phones and pagers can be intrusive,ringing (or vibrating) at awkward times, interrupting whatever thereceiver may be doing at the time. Cell phones in particular can beproblematic. Pagers may deliver a message, but they typically requirean individual to find and use a telephone to return calls, so they donot interrupt to the same degree as cell phones. Cell phones inparticular do not work well in all areas, and because of theirportability and convenience, they seem to encourage inappropriateuse. The following uses have caused the worst problems:•Using a cell phone while driving. Using a cell phone while driving has proven every bit as hazardous as smoking whiledriving. Cell phone use has contributed to so many accidentsthat many organizations prohibit employees from using cellphones from moving vehicles, and several states areconsidering making using a cell phone while driving illegal.Because a telephone conversation and driving both require aperson’s full attention, your ability to concentrate on eitherdriving or the conversation will suffer. If the call is important,drivers too often fail to attend to their driving. At freewayspeeds or in city traffic, a moment’s inattention is all that’srequired for an accident to occur.In addition to the hazards of driving and having a phoneconversation at the same time, mobile phones in general and cell phones in particular are subject to increased interference from traffic noise and spotty transmission, so the caller andreceiver are less likely to understand each other than they are when both parties are calling from standard office phones. •Using a cell phone while dining. A number of the best restaurants in the United States have banned cell phonesbecause their use became problematic. Those dining at the next table (and perhaps even at your own table) do not necessarily want to listen to your phone conversation, and when theconversation is confidential, you risk having what may beimportant proprietary information overheard and used against you and your organization. Furthermore, nothing puts adamper on dinner conversation quite so much as having apager or cell phone ring—unless it’s answering it.•Using a cell phone in public places.Restaurants aren’t the only public place that using a cell phone is considered rude.Individuals have been forcibly removed from theaters andconcert halls for attempting to carry on a conversation during a performance. In at least one case, one of the actors in a playstepped forward and ordered a member of the audienceengaged in a phone conversation to leave the theater. The play resumed when the person left.Except in the case of a real emergency, using a cell phone in a public place—in a theater, grocery store, or mall or even on a sidewalk—is almost always rude. Other people should nothave to listen to your phone conversations. Placing orreceiving phone calls in such circumstances is also adiscourtesy for the person with whom you are conversing as you cannot give the phone call your full attention, and theambient noise in such locations interferes with effectivecommunication.•Using a cell phone unintentionally. If a cell phone is left on, pushing the “talk” or “send” button may automatically redial the last number called. The number of individuals embarrassed by having others overhear what were supposed to be private conversations increases daily. If you routinely carry a cellphone in a pocket or your purse and leave it turned on, youmay wish to check it before engaging in a private discussion.Because using a cell phone in any public place is at least a littleintrusive, use your voice mail to collect messages so that you canreturn them when you have the privacy to give your full attention tothe phone call, or consider forwarding your calls to an assistant orcolleague who can answer many of the questions you might be asked.Unless you are a physician or emergency worker on call, turn yourpager or cell phone off before entering meetings, theaters, concerthalls, or similar public places.Voice MailIn some ways, voice mail is simply a sophisticated answeringmachine. In other ways, it’s more complex. The complexity allowsfor greater flexibility, but it also affords users greater opportunity for using the system badly and creating communication problems.Reaction to voice mail is decidedly mixed. Most of the negativefeelings about voice mail originate from badly designedorganizational systems that require the caller to wade through a series of menu options: "If you want X, press 1; If you want Y, press 2; ifyou want Z, press 3."If you press the wrong number, you’re introuble—you will have to hang up and try again. Such systems areespecially annoying when the call is long distance. Help your clients, customers, suppliers, and others who call regularly by providing them with your direct number so that they can bypass the main system and reach you directly.Although you may not be able to influence how your organizationimplements its voice mail system, you can use the system moreeffectively by understanding its advantages and disadvantages. First,recognize that voice mail may not be an appropriate means ofcommunicating certain information. Like email, messages stored onvoice mail systems may not be private. They are not only subject toreview by others in the organization, but also may be forwarded toothers without your knowledge and consent. Leave nothing in a voice mail message that you would find embarrassing if it were broadcastthroughout your organization.The following guidelines will help make your use of voice mailsystems more effective:•Record an appropriate greeting. A good greeting is bothcourteous and brief. If you plan to be in your office, yourgreeting can simply state that you are either on the phone oraway from your desk and will return the call. Ask the caller to leave his or her name, organization, phone number, and thebest time to call.If you are going to be out of town or otherwise unable to return calls for an extended period, use the "Extended Absence"option to tell callers how long you will be gone and how tocontact you during your absence or how to contact an assistant or associate who can answer questions and make decisions on your behalf.•Return calls. When callers leave a message requesting a return call, failure to return the call is discourteous in most cases. The only exceptions to this rule are sales messages. When someone wants to sell you something, he or she should be the one toreturn the call. Unless you have an ongoing relationship with a supplier, you are not obligated to return a call simply to listen to a sales pitch.•Be prepared for voice mail. When you are placing calls (see Placing Calls), be prepared to leave a coherent message.Provide as much information as you can about the reason for your call, remembering that in the case of confidentialinformation, you may need to have the other person return your call for a synchronous conversation. Speak more slowly and distinctly than you might normally, and be sure to leave your name, the name of your organization, your telephone number, and the best times for the person to return your call.•Avoid hiding behind voice mail. Most voice mail systems allow you to have the system answer all incoming calls. Also, for internal calls, most systems will allow you to place amessage in someone else’s voice mailbox without ringing his or her phone. While you may need to use these features onoccasion, such as directing calls to your voice mail when you are having a meeting in your office or leaving a message for someone when you do not have time for a conversation,excessive use of these features will eventually be resented by others. Answer your phone when you are there; talk directly to others when time permits.。
剑桥雅思9真题及解析Test3口语
How often do you make telephone calls? [Why/Why not?]你通常多久一次电话？（为什么？/为什么不？）名师点题剑9口语“打电话”属于比较简单的考题。
对于这个问题，比较简短的回答就是：I make phone calls every day.然后扩展的方向包括在什么状况下需要打电话，打电话在日常生活中能起到什么作用。
当然也可以把打电话和其他通讯方式做一下对比，如发短信、写信等。
高分示例1Although I generally send emails and text messages, I still make telephone calls on a daily basis. I need to call my colleagues regularly, especially if it's urgent or complicated, so it's more convenient than sending text messages. However, I also make phone calls to my family and friends, just to chat and see how their day has been!尽管我一般都发邮件和短信，我还是会每天都打电话。
我通常需要给我的同事打电话，尤其是出现紧急或复杂情况的时候打电话要比发息方便得多。
我也会给家人和朋友打电话，和他们聊一聊，了解他们的近况。
高分示例2I make about one to two phone calls a day, depending on whether I need to make plans to go out with friends that day. Because I have instant messaging on my phone, it is much easier than talking on the phone. Plus it is free and sometimes phone calls can be expensive to make.我一般每天打一两个电话，取决于我是否计划和我的好友出去玩。
商务英语选择题
商务英语选择题第一篇：商务英语选择题1.It is best way to receive the business card with _________ when making presentation.A.the right handB.the left handC.both handsD.the right or left hand2.Never carry your business cards, or place another person’s business card in a _________ pocket.A.rightB.leftC.frontD.back3.A welcoming packet of information should be given to _________ of the visiting group at the welcoming ceremony.A.the directorB.all membersC.the general managerD.the president4.Person who usually welcomes and helps visitors and answers the telephone in an organization is known as a _________.A.receptionistB.doormanC.security guardD.cashier5.We would like to _________ you a discount _________ 5%, if your order exceeds USD$1,000.A.give/ toB.allow/ofC.allow/ toD.give/of6.There are different ways to use the fork and the knife.What is the “continental” style of dinning?A)The knife and the fork are switched.B)The fork is laid down;and the knife is put ahead.C)The fork is switched back to the right hand.D)The knife and the fork are never switched.7.In a formal business meal it’s very significant to keep table manners.Which of the followings cannot be accepted ?A.Keep your cell phone on.B.Leave the table during a meal in an emergency after excuse yourself.C.Ask a person closest to an item that you cannot reach.D.Say “No, thank you” when you prefer not to eat something.8.Which way to eat bread is proper when you have a very normal business meal?A.Put it in the soup, then eat it with knife.ing the knife to cut it.ing the table utensils to eat it.ing fingers to break it.9.At business cocktail receptions, you should drink in your _________ hand to keep your _________ hand dry and available for handshakes.A.left, leftB.right, rightC.left, rightD.right, left10.You should use for a napkin only for your _________ when dinning out.A.noseB.faceC.foreheadD.mouth11.In America, a gentleman must help a lady whom he has escorted to the table, to all she wishes;but it is _________ for him to offer to help other ladies who have escorts.A properB improperC lousyD bad12.If you need something that you cannot reach easily, the best manner is_________.A.stand up and take the item yourselfB.politely ask the person closest to the item to pass it to youC.ask the waiter to give you anotherD.order somebody to pass the item13.Dinner usually _________ soup.The largest spoon at your place is the soup spoon.It will be beside your plate at the right-hand side.A.begins withB.end withC.middled withD.ended14.The followings except _________ are impolite behaviors when dinning out.A.smokingB.drinking too muchC.talking loudlyD.speaking lightly and politely15._____ should be worn(even in hot climates)as a sign of professional respect.A.Business suitsB.T-shirtsC.Jeansarre dress16.In some countries conservative dressing are required for business, which of the following does not belong to conservative neutral colors?A.navyB.purpleC.camelD.ivory17.To signify that you would like more food or that you’renot finished, you should _________ A.place your knife and fork side by side at the 5:25 position.B.put your knife parallel to fork in your plate.C.cross your knife and fork in the middle of your plate in an X.D.place your utensils on your plate in a 10 o’clock-4 o’clock position.18.What we can do best is to _________ you half way.A.reduceeC.meetD.bring19.We think it advisable for you to make a _________ if you wish to remain competitive.A.reducing in priceB.price reductionC.cutting priceD.price cutting20.We would _________ very much if you send us some samples immediately.A.thank youB.appreciate itC.appreciateD.appreciate you21.While _________ an enquiry, you ought to enquire into quality, specification and price etc.A.givingB.offeringC.sendingD.making22.We would like to take this _________ to establish business relations with you.A.openingB.opportunityC.stepD.advantage23.Your request for payment _________ Letter of Credit isunacceptable.A.withB.byingD.of24.We regret we cannot _________ ourselves of your offer of these goods because we are buying to better advantage elsewhere.A.makeB.haveC.availD.advantage25.It is only in view of our long friendly business relations that we _________ you this accommodation.A.extendB.extantC.increaseD.promote26.This price is _________ of your 5% commission.A.includesB.coveringC.inclusiveD.including27.We thank you for your letter of May 27 and the _________ illustrated catalogue.A.sentB.enclosedC.givenD.presented28.The goods you delivered are below the standard we expected _________ the sample.A.fromB.toC.onD.in29.We take pleasure in _________ you a copy of our price-list.A.sendB.sendingC.sentD.to send30.We lodge a claim _________ you _________the short-weight.A.with…withB.for…forC.with…forD.for …with31.Which of the following does not belong to 7cs principles?pletenessB.considerationC.courtesyD.conscience 32.According to which criterion, advertising can be classified into “rational appeal” and “emotive appeal”?A.By appeal modelB.By ultimate goalC.By mediumD.By the intended effects33.Which one is not the major function of advertising? A.The marketing functionB.The economic functionC.The communication functionD.The entertainment function34.In the advertisement of “Make Time for Time”, what rhetoric is used? A.ParallelismB.PunC.PersonificationD.Simile35.In the following advertisement, what rhetoric is used? “No problem too large.No business too small.”A.MetaphorB.ContrastC.RepetitionD.Rhyme36.For Conversation Theory-CP, which is the following is notincluded in Maxim of Manner? A.Be clearB.Be briefB.Be orderlyD.Be relevant37.Which one is not true for Politeness Principle(PP)? A.Tact MaximB.Generosity MaximC.Relation MaximD.Modesty Maxim38.For business negotiation, which of the following statement is true? A.Negotiation is a passive process of giving and taking.B.Negotiation is a voluntary process of giving.C.Negotiation is a voluntary process of giving and taking.D.Negotiation is a passive process of taking.39.Which of the following statement best describes negotiation process? A.It is neither a confrontation nor a concession process.B.It is either a confrontation or concession process.C.It is a confrontation or concession process.D.It is both a confrontation and concession process.40.Which of the following is not the basic rule of business negotiation? A.InterdependenceB.IndependenceC.Proposal ExchangeD.Winner or Loser41.Which of the following is not the features of application letters? A.ClearnessB.ConcisenessC.CorrectnessD.Concreteness42.In the body paragraph of application letters, what major points should be covered? A.Who you areB.What you wantC.Why you are a good candidatepany knowledge43.Which one is not the proper description about the chronological resume? A.It is also called the reverse resume.B.It lists the jobs you’ve had going backward in time.C.It lists the applicant’s main capabilities and competence.D.It lists the jobs from the current one to your first.44.For the advertisement of De Bierres: “A diamond lasts forever”, it is a _________.A.headlineB.sloganC.body copyD.trademark45.Which one is correct in the job interview? A.Close the door with caution.B.Fold your arms.C.Cross your legs.D.lean back in your chair.46.If you are meeting with a new customer, you usually start with some small talks.You can choose all the following except _________.A.It’s so hot today, isn’t it?B.What do you think of the weather here?C.Do you like this city?D.How much do you earn a year?47.You must apologize if you are late for more than _________ minutes.A.5B.10C.30D.60ually, visits should be arranged around _________.A.10a.m.or 4 p.m.B.8 a.m.or 6 p.m.C.9 a.m.or 5 p.m.D.6 a.m.or 7 p.m.49.As this item falls _________ the scope of our business activities, we shall be pleased to enter into direct business relations with you at an early date.A.withB.withoutC.withinD.in with50.We confirm _________ you in reply.A.to cableB.cablingC.having cabledD.cabled答案：1-5 CDBAB6-10 DADCD 11-15 BBADA16-20 BCCBB 21-25 DBBCA26-30 CBCBC 31-35 DADBB36-40 DCDDB 41-42 DCCBA46-50 DAACC第二篇：商务英语Unit 1 迎来送往1.时差2.日程3.贵宾4.名片5.荣幸6.专程7.纪念品8.代表团9.停车场10.免税店1.heartfelt thanks2.warmest regards3.on behalf of4.pay tribute to5.pleasant flight6.reception dinner7.accommodations8.hospitality9.welcomingaddress10.farewell speech1.有句古话说得好，“有朋自远方来，不亦乐乎？”2.能在这里接待您和您的家人，本人深感荣幸。
词汇短语园地(3)
词汇短语园地(3)作者：来源：《时代英语·高一》2020年第02期Janet spread a cloth on the desk.珍妮在桌上铺了张桌布。
A smile spread slowly across her face.微笑慢慢在她脸上绽开。
Seeds and pollen are spread by the wind.种子和花粉是随风传播的。
spread out 伸展身体;摊开东西;散开spread... with... 用……铺（涂）满spread... on/over... 在……上面涂抹……The valley spreads out beneath us.山谷在我们下方延伸。
He spread the bread with butter.=He spread butter on/over the bread.他在面包上涂抹黄油。
He bent his head and kissed her.他低下头吻了她。
Slowly bend from the waist and bring your head down to your knees.慢慢弯下腰，把头低垂到膝盖。
bend one’s mind to 把心思集中到……上He couldn’t bend his mind to his study.他不能把心思集中到学习上。
盯着别人瞧不礼貌。
I screamed and everyone stared.我尖叫一声，众人都盯着看。
stare at 盯着看;凝视stare into 瞪（某人使……）stare sb in the face 明摆着;显而易见I stared blankly at the paper in front of me.我茫然地盯着面前这张纸。
She stared him into silence.她瞪了他一眼，让他安静下来。
The answer was staring us in the face.答案明摆在我们面前。
科普版英语六年级下Lesson 7第二课时
A.Tom
B. Tom’s C.Tom’s
( A )2.Tom is _______ some emails to his friends.
A.writing B.write
C.to write
( C )3.Today is Thursday. Tom is talking to Lulu _______
3. It’s Tuesday evening. What is Tom doing? Tom is writing some emails to his friends.
4. It’s Thursday. What is Tom doing? Tom is talking to Lulu on the telephone.
the telephone.
A.at
B.in
C.on
( A )4.He is asking her _______ to the party.
A.to come e ing
Summary
1.学习了Read前三段内容和一些一般现在时和现在进行时的句 型： Today is Monday. He wants to have a party. Tom is writing some emails to his friends. Tom is talking to Lulu on the telephone. He is asking her to come to the party. 2.通过字谜小游戏，又复习了一些单词：always, sometimes...
2.We have a meeting every Monday. (改为否定句)
telephone的用法总结大全
telephone的用法总结大全telephone有电话,电话机,(电话机的)话筒,受话器的意思。
那你们想知道telephone的用法吗?今日我给大家带来了telephone的用法,盼望能够关心到大家，一起来学习吧。
telephone的意思n. 电话,电话机,(电话机的)话筒,受话器vt. vi. 以电话传送(消息)，给(某人)打电话,用电话与(某人)交谈变形：过去式: telephoned; 现在分词：telephoning; 过去分词：telephoned;telephone用法telephone可以用作名词telephone表示“电话”,指利用电流使两地的人相互交谈的技术或装置,用作不行数名词; 也可指“电话机”,用作可数名词。
telephone还可表示“电话听筒”。
telephone用作动词的基本意思是“打电话给(某人)”“用电话通知”,常可缩写成phone。
telephone用作名词的用法例句Let me note down your address and telephone number.让我登记你的地址和电话号码。
He put the telephone bill down as a business cost.他把电话费用作为办公费登记。
You can telephone your order through to the shop.你可以打电话向商店购货。
telephone可以用作动词telephone用作动词的基本意思是“打电话给(某人)”“用电话通知”,常可缩写成phone。
telephone既可用作及物动词,也可用作不及物动词。
用作及物动词时,可接名词、代词、that从句作宾语,也可引出直接宾语,还可接双宾语,其直接宾语可由名词、代词或that从句充当,其间接宾语可以转化为介词to的宾语,还可接由动词不定式充当补足语的复合宾语。
telephone sb 和telephone to sb 意思均是“给某人打电话”。
在电话上英文短语
在电话上英文短语在电话上讲不清楚，我们见面再说吧。
下面是店铺给大家整理的在电话上的相关知识，供大家参阅!在电话上篇11. Fraud squad officers had bugged the phone and were ready to pounce.反诈骗小组的警员们已在电话上安装了窃听器，并随时准备突击。
2. My kids spend hours chatting on the phone to their friends.我的几个孩子在电话上和朋友聊天一聊就是几个小时。
3. They talked business on the telephone.他们在电话上谈生意.4. " Nevertheless you did throw me over,'said Jordan suddenly. " You threw me over on the telephone.“ 不管怎样,还是你甩掉我的, ” 乔丹忽然说, “ 你那天在电话上把我甩了.5. What is this borderline business you mentioned on the phone?你在电话上提到的心理界线问题究竟是什堋?6. You are too shy to say to each other face to face or on the phone.你羞于面对面或在电话上说出来.7. I often have a little talk with your mother on the telephone.我经常和你妈妈在电话上简短交谈.8. I said , found a buzzer on the phone, and pressed it.,我在电话上找到了转换键, 按下它.9. We do not give advice pertaining to documents over the phone.关于文件,我们在电话上没有给予建议.10. Dictate your order over the phone so we have a copy.把你的订单在电话上说一遍吧,这样我们能有个备份.11. I never met Sophy in person, we only talk in the phone.我没见过舒菲, 我们只在电话上谈话.12. He is talking with someone else on the phone.他正在和别人在电话上讲话.13. She is always on the phone to her girlfriend.她老是在电话上和自己的女朋友谈个不停.14. He telephoned that he could not come to the meeting.他在电话上说他不能来参加会议了.15. Another of several calls from friends asking how she was.所有的朋友们都在电话上询问她的情况.在电话上篇2我们在电话上交谈过。
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2 没找到人
J：And what kind of change did you want to make，sir？ ： ， ？ B：Well，we ordered twenty FI GS 100 COP short ： ， version,but we want to change them to full height J：Just a moment，please.let me double check… ： ， Oh，OK,no problem,we can change the order ， according your request,but I think it is better you send us updated order. B: OK,I’ll send you new order very soon,thank you very much! J: You are welcome. B: Bye,Mrs. Jen. J: Good Bye.
LOGO
Talking on telephone in English
------WELM English corner
1. 打电话给某人
A：Hello？ ： ？ B：Hello．is this 88782018？I'd like to speak to Mr.Wang， ： ． ？ ， please？ ？ A：I'm sorry．Mr.Wang is out right now． ： ． ． B：May I know when he'll be back？ ： ？ A：I don't know，but he will certainly be back for ： ， lunch．This is Jack speaking．Can I take a message ． ． for him？ ？ B：Thank you,Jack,Please tell him to be at the airport one ： hour beforery good．I'll let him know as soon as he comes ： ． back．But，may I have your name，please？ ． ， ， ？ B：This is Lin Ming．Thank you．Bye． ： ． ． ． A：Good-bye． ： ．
2 没找到人
A：Hello．WELM group．May I help you？ ： ． ． ？ B：Hello,This is George Richter．May I speak to Mr.Ren？ ： ． ？ A：I'm sorry but he's in Shanghai on business． ： ． B：Do you have any idea when he'll be back？ ： ？ A：Probably sometime tomorrow． ： ． B：I have a question abut FI GS 100 COP．Is there any ： ． one else who can help me？ ？ A：Of course．Mrs. Jen is the export manager．Would ： ． ． you like to speak to her？ ？ B：Yes，please． ： ， ． A：OK．I'll just put you through． ： ． ． J：Hello．This is Jen speaking．Can I help you？ ： ． ． ？ A：Hello．This is George Richter of Locarno factory．Is it ： ． ． possible to make a change in our order？The order ？ number is 7501518． ．
4. 留 言
A :Hello．This is Jim Brown of the Export Department．May ． ． I speak to Mr. Wang？ ？ B：I'm sorry，but he is out of the office right now． ： ， ． A：When will he be back？ ： ？ B：He should be back at any moment． ： ． A：I wonder if you could give Mr. Wang a message for me？ ： ？ B：Yes，certainly．Just a minute．I'll get a ： ， ． ． pen．(Pause)OKay，please carry on． ． ， ． A：There will be a very urgent meeting at three o'clock and I ： would like Mr. Wang to attend it． ． B：OKay，an urgent meeting…three o'clock…May I ask ： ， what it's regarding？ ？ A：Yes．It's regarding the foreign exchange market and our ： ． sales strategy this year． ． B：I'll let him know，Mr. Brown． ： ， ． A：Thank you very much．Bye． ： ． ． B：Bye． ： ．
7.电话故障 电话故障
A：Hello．How can I help you？ ： ． ？ B：Hello．Look，I think my phone is out of order． ： ． ， ． A：What seems to be the problem？ ： ？ B：I've been trying to get through to a number for the past ： fifteen minutes，but I keep getting a funny noise． ， ． A：Are you sure it's the right number，sir？ ： ， ？ B：Yes，I've checked in the telephone book．Are the lines ： ， ． overloaded？ ？ A：What kind of sound is it making？ ： ？ B：A continuous beeping sound．And I can't get a proper ： ． dialing tone．I'm calling from another line． ． ． A：You may have a fault on your line．I'll report it to the ： ． engineers． ． B：Thank you very much for your help． ： ． A：Don't mention it．Bye-bye． ： ． ． B：Good-bye． ： ．
3. 等候与回电
B：Why don't you try again in an hour？He will be free ： ？ then． ． A：OK．Thanks a lot．Good-bye． ： ． ． ．
A：Good afternoon．David Brown's office． ： ． ． B：Good afternoon．This is Prof．Davis from the University ： ． ． of Washington． ． A：Can I help you？ ： ？ B：I'd like to speak to Mr．Brown．Is he there？ ： ． ． ？ A：Would you mind waiting for a few minutes？I'm just ： ？ trying to find him． ． B：Certainly．Thanks．(Pause) ： ． ．
5. 转告消息
A：Hello．May I speak to Mr．Zhang？ ： ． ． ？ B：Yes，speaking． ： ， ． A：Hi，Mr．Zhang．This is Roland．Miss Lee ： ， ． ． ． telephoned．She asked me to ask you if you would be ． able to meet her today at 3∶30 pm． ∶ ． B：Sorry，but I'll have a meeting then．Please tell me her ： ， ． call number and I'll explain it to her personally． ． A：Miss Lee said she would not be in her office this ： afternoon，but you can page her． ， ． B：What is the number ？ ： A：It's 6594968． ： ． B：Fine．Thanks for the message．Good-bye． ： ． ． ． A：Bye． ： ．
3. 等候与回电
A：Hello．Is this 88782018？ ： ． ？ B：Yes．You have the right numbr． ： ． ． A：Please connect me with Mr.Wang． ： ． B：Who is calling，please？ ： ， ？ A：This is Dave Kennedy． ： ． B：One moment，please．(a moment later) Hello， ： ， ． ， Mr．Kennedy？Are you still on the line？ ． ？ ？ A：Yes. ： B：I'm sorry，but he has a visitor right now．Could you ： ， ． hold a little longer？Or shall I put you through to his ？ secretary？ ？ A：No，thanks． ： ， ． B：Shall I tell him you called？ ： ？ A：Oh，no，no．Well，actually，I'd rather call back ： ， ， ． ， ， later．When is a good time to call？ ． ？