外贸业务员如何写一封客户必回的邮件
外贸常用邮件模板10封
邮件十步法：1.介绍产品，针对客户的问题针对性回答DearThis is *业务员名* from Shanghai Sunland, We have obtained your address from the inquiry on and are writing you for the establishment of business relations.Pleasure to receive your inquiries.Then we enclosed a copy of our latest product posters covering the parameter and information you need at present. These products have received the best feedback in your market in the last two years. The price is around 0.5-2 dollars per piece and hope some of these items will help you.At last if you have any other aspects that want to know, please feel free to contact me.Looking forward to having cooperation with you.Best wishes!**业务员**2.推给客户2款当地热销品DearWe write to introduce ourselves which other customers and products of fitting your market, our company, testing video and others. Then separate emails will be provide to you and your team.There are our other 2 styles to meet your market or customers as follow:1)Disposable protective suit with blue tapeMaterial: SF(Spunbond Filmed)63gsmSuggest Size:L XL 2XLStandard:type 4 5 6 CatⅢBox spec.:1pc/Polybag 51*34*51cm 50pcs/box 12.5kgs/box2)Disposable isolation gownMaterial: PP+PE 45gsmSuggest Size:L XL 2XLStandard:level 1Box spec.:1pc/Polybag, 51*33*56cm 100pcs/ctn 11kgs/boxAttach could be found more details for them. Or you have other questions, just tell me. Many thanks.Have a nice day!Best wishes!Albert3.介绍公司详情（PPT）DearPlease allow me to introduce our company to you.We specialize in the service, production, After-sale of PPE products around 15 years since than 2005, which have enjoyed great popularity in world market.In addition, You could find the customer’s evaluation on attachment for reference.And the company presentation have been enclosed, please note that. If any interest in deal with us in PPE product, please don’t hesitate to inform us of your requirement. Thanks.Kindly your immediate reply would be highly appreciated!Yours faithfully,Albert4.我们自己做的测评视频DearIn order to show you our quality, we took a testing video to compare with other company. Please find the test video(video name) on attachment.In the other hand, if you want to gain more test videos, please feel free to let me know.Looking forward to your prompt reply.Best wishes!Albert5.产品特点，产品交期、质量问题说明，解决客户后顾之忧DearWe could also cooperate with you If you want to custom your brand. Seem like the bag, product, and box, all of them can cash out your brandAs for the delivery date that the general customers are concerned, due to the impact of the epidemic situation, we couldn’t guarantee that there will be no problem such as shipment date and others. But we can guarantee that at any time when you need our cooperation, the wholeheartedly service will be provided for you.Although when there is a loss of the actual goods, we will help you make up for the reshipment in the first time, and then deal with the cause of the relevant situation with the shipping company.We don't need you to find out the reason for any quality problem. We will reissue the goods as soon as possible to make up for your loss. Then you will help us find the cause, and we will have the corresponding treatment.Have a nice day!Best regards,Albert6.针对我们产品对该客户市场做市场分析DearThere are some news for you that hope to help you.As our known from your country American market, Christmas is coming soon must lead to increased turnover. The covid-19 may have another upward fluctuation. Market demand is also speculated to show a trend of sustained growth.Besides, the feedback from many of our American customers is very great. (如果有客户案例可以放在这里)In a word, you can’t worry that goods will be unsalable.Also if you have other viewpoint, welcome to discuss with me.Have a nice day!Best regards,Albert7.工厂的认证报告DearPlease find our certification and test report on attached. It's worth noting that we also support factory inspection.8.整个公司产品目录推荐，图片，样册等。
外贸回邮件作文万能模板
外贸回邮件作文万能模板
尊敬的XXX，。
非常感谢您的来信。
我们对您的询盘表示衷心的感谢，并且非
常高兴能够与您建立业务合作关系。
我们一直以来都致力于为客户
提供最优质的产品和最专业的服务，希望能够与您合作共赢，共同
发展。
首先，我们对您的询盘表示感谢。
在收到您的询盘后，我们立
即进行了详细的了解和分析，并且我们的专业团队已经开始着手处
理您的需求。
我们将会尽快给您一个详细的报价和产品信息，以满
足您的需求。
其次，我们非常愿意与您建立长期的合作关系。
我们深知合作
伙伴关系的重要性，我们愿意与您共同努力，共同发展。
我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。
再次，我们将会尽最大的努力来满足您的需求。
我们拥有一支
经验丰富、专业素质过硬的团队，他们将会竭诚为您服务，以确保
您得到最满意的产品和服务。
最后，我们真诚期待能够与您建立业务合作关系。
无论是在产品质量、价格还是服务方面，我们都将会做到最好。
我们相信，通过双方的努力和合作，我们一定能够取得共同的成功。
再次感谢您的来信，期待与您的合作！
祝商祺！
此致。
敬礼。
XXX公司。
敬上。
外贸邮件范文带中文范本外贸商务邮件范文常用语
外贸邮件范文带中文范本外贸商务邮件范文常用语尊敬的客户：您好！非常感谢您对我们公司的关注和支持。
为了更好地开展国际贸易业务，我们特意整理了一份外贸邮件范文，以供参考。
希望对您的工作有所帮助。
一、询价信尊敬的先生/女士：我司是一家专业从事xxxx产品的生产和销售的公司。
我们非常有兴趣与贵公司合作，并希望能够获得以下产品的最新报价：- 产品1- 产品2- 产品3请提供详细的产品信息和报价，包括价格、最小订购量、交货期、付款方式等。
如果可能，请附上产品目录或样品以供参考。
我们期待着与贵公司建立长期的合作关系。
如果有任何疑问或需要进一步了解的信息，请随时与我们联系。
再次感谢您对我们的关注！此致【您的姓名】二、报价回复尊敬的【客户姓名】：感谢您对我公司产品的关注，并对我公司提供的报价表示感兴趣。
我司能够提供以下产品的报价：- 产品1：XXX USD/台- 产品2：XXX USD/个- 产品3：XXX USD/千克请注意，以上报价为FOB上海价格，并根据您的需求提供。
具体的价格和交货期可以根据您的订单数量和交货地点进行进一步商议。
为了方便您更好地了解我们的产品，我司将样品寄给了您。
样品详情请参考附件。
如果您对报价或样品有任何疑问或需要进一步了解的信息，请随时与我们联系。
我们期待与贵公司的合作，谢谢！此致【您的姓名】三、订单确认【客户名称】：感谢您选择我司作为贵公司的合作伙伴，并提交了下列订单：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】单价：【单价】交货期：【交货期】交货地点：【交货地点】请您确认以上订单信息的准确性。
如果有任何更改或补充，请及时与我们联系。
一旦得到您的确认，我们将尽快进行生产和安排交货。
谢谢！此致【您的姓名】四、交货通知【客户名称】：感谢您对我司的支持与合作！我们非常高兴地通知您，您的订单已经生产完成，并准备好进行交货。
以下是交货的细节信息：订单编号：【订单编号】产品名称：【产品名称】数量：【数量】交货日期：【交货日期】交货地点：【交货地点】交货方式：【交货方式】请您确保在交货日期前提供付款，并确保交货地点的准备工作，以便我们能够顺利地完成交货。
外贸英文邮件回执回复
外贸英文邮件回执回复（一）客户主动询价，我方报价Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name:Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问：Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Haveyou received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问：Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问：Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1)Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,youhaven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price.. We have checked our factory about the price, Now we here requote you the new price as follows, USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.四，样品a) 寄样前的预备：Dear Mr/Ms XX1）The XX samples are ready, now we would like to verify the specification ,size and quanlity and your detail address(including telephone , fax no.) as follows: When we receive your confirm, we will send it to you ASAP.2）Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b) 寄样品（告知客户品名，规格，寄样日期，快件号码等）Dear Mr/Ms XXRe XX samples, we have sent two pieces to you by EMS last week.The tracking No is XXXX, please check receive it.c) 询问客户是否收到样品，意见如何，检验结果，改进意见Dear Mr/Ms XXRe XXX samples, have you have received it? Now I 'd like to know the inspection results and your opinion? If any problem, please don’t hesitate to inform us so that we can try our best to solve for you.d) 寄改进后的样品Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.e) 询问客户是否收到样品，意见如何，检验结果Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time.五，订单f) 样品合格，是否下订单，何时下订单(1) Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above itemsopinion at an early date.Looking forward to hearing from you soon. Hope to start a new business in the near future!(2) Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an ordeorder. Could you tell me when you will place the order?g) 催问客户下订单Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h) 催开信用证Dear Mr/Ms XXRe contract No。
11个外贸业务邮件经典英语模板
11个外贸业务邮件经典英语模板外贸业务员在工作的时候，难免遇到各种各样的情况，但是有时候不知道怎么更好的去给客户发邮件，引起他的回复，下面T ony老师就推荐给你以下几种情况如何有效的发邮件。
1、发了开发信后客户没回音，一个字“催”！Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。
如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND”如果还是没消息，就打电话吧~2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistant*** ，需要说明的一点，你的情况和其他朋友又不一样了。
你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。
外贸回访客户的邮件模板
外贸回访客户邮件模板尊敬的[客户姓名],您好！我是[您的名字]，来自[公司名称]。
非常感谢您过去对我们公司的支持和合作。
为了更好地了解您对我们产品和服务的满意度，我们希望能够与您进行一次回访，并听取您的宝贵意见和建议。
在过去的合作中，我们一直致力于为客户提供优质的产品和满意的服务。
为了确保我们能够持续改进并满足客户需求，我们需要听取来自客户的反馈和建议。
因此，您的意见对我们非常重要。
在回访中，我们将主要涉及以下几个方面：1. 产品质量与性能请告诉我们对我们产品质量和性能有何评价？是否有任何问题或建议？2. 交货时间与物流在过去的合作中，物流运输是否按时到达？是否有任何延误或损坏情况发生？如果有任何问题，请告诉我们，以便我们可以采取相应措施进行改进。
3. 售前与售后服务请问您对我们公司售前与售后服务满意吗？如果有任何不满意之处，请告诉我们，我们将努力改进。
4. 价格与付款方式在过去的合作中，我们的价格和付款方式是否满足您的需求？如果有任何问题或建议，请告诉我们。
5. 合作体验与未来合作意向请问您对我们公司的整体合作体验如何？是否有任何值得称赞或改进之处？另外，我们非常希望能够继续与您合作，如果您有任何未来合作意向，请告诉我们。
为了方便您参与回访，我们提供以下几种回访方式：1.邮件回复：您可以直接回复此邮件，在邮件中提供您的反馈和建议。
2.电话回访：如果您愿意接受电话回访，请提供一个方便联系的时间段和电话号码。
3.在线调查表：如果更倾向于匿名回答问题，您可以通过在线调查表的链接进行回访。
再次感谢您对我们公司的支持和合作。
期待听到您宝贵的意见和建议，并为您提供更好的产品和服务。
如果您有任何其他问题或需要进一步沟通，请随时与我联系。
祝好！[您的名字] [公司名称] [联系方式]。
外贸发邮件话术
外贸发邮件话术一、引言在外贸业务中，邮件是与客户沟通的重要方式之一。
一封好的外贸邮件能够吸引客户的注意，传达清晰的信息，促成商业合作。
因此，掌握一些有效的外贸发邮件话术是非常重要的。
本文将介绍一些常用的外贸发邮件话术，帮助您提高邮件沟通的效果。
二、开场白1. 亲爱的客户，您好！2. 尊敬的先生/女士，您好！3. 亲爱的客户，希望您一切顺利！4. 尊敬的先生/女士，祝您工作愉快！三、自我介绍1. 我是XXX公司的销售经理，负责外贸业务。
2. 我是XXX公司的销售代表，专门负责国际市场。
3. 我是XXX公司的客户经理，负责与您的合作。
四、表达意向1. 我们公司专业生产XXX产品，质量可靠，价格合理。
2. 我们公司拥有先进的生产设备和专业的技术团队，可以满足您的需求。
3. 我们公司在同行业具有很高的知名度和良好的信誉。
4. 我们希望能与您建立长期稳定的合作关系。
五、了解需求1. 请问您对我们的产品有什么具体要求吗？2. 您对产品的规格、材质和包装有什么特殊要求吗？3. 您对价格有什么预算要求吗？4. 您对交货期有什么要求吗？六、提供产品信息1. 附件是我们公司最新的产品目录，请您查收。
2. 我们公司已经成功开发了一款新产品，非常适合您的市场。
3. 我们的产品通过了ISO9001质量管理体系认证，具有优良的品质。
4. 我们可以提供多种不同规格和型号的产品供您选择。
七、表达合作意愿1. 如果您对我们的产品感兴趣，我们可以进一步商讨合作细节。
2. 我们希望能与您共同开拓市场，实现互利共赢。
3. 如果您有任何关于合作的问题或建议，欢迎随时与我们联系。
八、结束语1. 感谢您抽出宝贵的时间阅读邮件，请您尽快回复。
2. 如果您对我们的产品有任何疑问或需求，请随时与我们联系。
3. 祝您工作顺利，期待与您的合作。
九、客户回复1. 感谢您的邮件，我们对贵公司的产品很感兴趣。
2. 请提供更详细的产品信息和报价。
3. 我们需要样品进行测试，请问是否可以提供样品？4. 请问您公司是否可以接受我们的支付方式？十、总结通过运用上述外贸发邮件话术，能够帮助外贸人员在邮件沟通中更好地表达自己的意图，了解客户需求，促成商业合作。
外贸邮件回复范文
收到客户询盘时的回复：【1】Dear sir,We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:The specification you required:The length:The diameter:The material........The price:XX usd /pes FOB(tian jin)I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my bestThanks and regards签名客户询盘模糊，向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards签名针对客户的讨价还价的回复Dear sir,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think.If you any comments ,pls let me know.Thanks and regardsAngela这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦应对客户的迟迟不回复的邮件:Dear sir,Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and regardsAngela面对客户迟迟不回复Dear sir,How are you these days?I am angela from XX company,hope you still remember me.you sent us a inquiry of XX products.And we quoted for you on dec 12th.Can you send me a reply which can stated yo ur advice?you know we usually keep our client’s data and advice in the achives,so that we make special and divide plan and schedule for each client.At the same time we can improve our service according to them,if there’s some fault and in ourworks.So pls take a few time to tell me some advice on our business.ok?thanks very much.针对报价了不回复的Dear sir or madam,Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can do betterBest regards1、therefor we always put the quality as the first consideration因此我们总是把质量放在第一位的2、would it too much to ask you to respond my question by tomorrow?可以请你在明天以前回复吗3、the price we give is almost reach our bottom line我们所给的价钱已经接近我们的底线了4、the validity of the quotation is about the 10days报价的有效期大概是十天左右5、moreover we keep the price close to the costs of the production.再说，我们的价格已经接近生产费用的边缘1、will you kindly tell the quantity you require so as to unable us to sort out the offers?为了方便我们报价，你能告知数量吗，2、you should take the quality into consideration你必须考虑到质量问题3、we may reconsider our offer if your order is big enough如果你们数量足够大的话，我们可以重新考虑价格4、i ’d like to tell you what i think about that我想告诉你一些我的想法5、but consider the quality ,our price is quite reasonable.但是考虑到质量，我们的报价是很合理的一些实用英语系列：收到来信：1、i have just received your kind letter.2、i was very happy/glad/delighted/pleased to receive your letter yesterday morning.3、your kind letter of saturday arrived this morining久未通信：1、pls pardon me long in writing to you2、i must apologize for not having written to you previously未及时回信1、i apologize for the delay in my reply2、i apologize for being a day late with the delay reply to you3、having lost your last email ,i have not been able to reply sooner久无音信：1、i have not heard a word you for a long time2、there has been no news from you for ages3、As i have not heard of you for long,i feel anxious表示歉意难过：pls accept my sincerest apologies for the inconvenience i fear we caused you遇到不好的事情1、i have deeply grieved to hear the death of your father2、i was most distress to learn from your letter of the illness of your father谈谈开发信的事情还蛮感谢大家，我要继续努力啦，不然对不起版主，呵呵其实我也还是做外贸就10月左右，所以经验什么的都不是很成熟，在总结自己的同时希望帮到比我还新的朋友，前辈不要拍我板砖哦。
10个回复率极高的外贸开发信模板
做外贸的朋友都知道第一步是通过各种方法找到客户的联系方式，第二步就是给客户发邮件。
那么在写开发信的时候，应该怎样写才能提高客户的回复率呢？今天，小编将为大家分享10个回复率极高的外贸开发信模板，帮助外贸朋友提高订单数。
外贸开发信模板一：Hi Sir/Madam,Glad to hear that you’re on the market for furniture,we specialize inthis field for 14 years,with the strength of ERU&USA ANTIQUEFURNITURE,with good quality and pretty competitive price.Also we have our own professional designers to meet any of your requirements.Should you have any questions,call me,let’s talk details.Best regards!Leon外贸开发信模板二：Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xxmanufacturer with years‘s experience.so we want to avail ours elves ofopportunity establishing business relation with you.Please link our company web site:………….if you want to know more about our product.By the way,free sample are available.Thank you in advance!Best regards！XxxCompany name:Tel:…….Fax:…….MSN:……….Skype:………..外贸开发信模板三：Subject:XX(products name)you need/XX factory/xx good quotationDear Sirs:We glad to get your information posted on xxxxxx.that you are in themarket for XXXX.We would like to take this opportunity to introduce ourcompany and products,with the hope that we may work together in future.This is(Name)from(Company Name)which is specializing in(ProductsName)for many years.According to your information posted on xxxx,we’dlike to introduce this item for you,and its future haveXXXXXXXXXXX(products information)…..If you want to see more items,pls visit our website Should any of theseitems be of interest to you,please let us know.We will be happy to giveyou a quotation upon receipt of your detailed requirements.We look forward to hearing from you soon.Best Regards,Your name(position)company date….(NAME,ADDRESS,WEBSITE,MAIL,TEL AND FAX ETC.)外贸开发信模板四：Hey guy,XYZ trading here,exporting LANTERNS with good quality and low price in US.Call me,let’s talk details.Rgds,RickCell phone:***外贸开发信模板五：Dear Mr.Mound Klamath,Glad to get your contact info from India mart!We supply homogenizers and ice cream freezing machine with good qualityand very competitive price.Hope to be a partner of your company!E-catalog will be provided if needed.Email me or just call me directly.Thank you!Best regards,Mandy******Co.,Ltd.Add:***Tel:***Fax:***Mail:***Web:***外贸开发信模板六：To：Purchase ManagerRe:Supplier of Deep Groove ball bearingApril 29,2010Dear Sirs,It is glad to write to you with keen hope to open a businessrelationship with you.I obtained your company name and email addressfrom the Internet.Ningbo Fenghai Bearing Co.,Ltd.is a factory specialized in Deep Grooveball bearing.Our products had adopted ISO9001:2000 Quality SystemAuthorities.For more information,we would like to let you know our company web site as below.Hope to hear good news from you.Sincerely Yours,SkyExport ManagerNingbo Co.,Ltd.TEL:FAX:Email:Website外贸开发信模板七：Hi,purchasing manager.Good day!We are XXXX supplier,and we have researched&designed some new product.If you are interested in,I’ll send you our catalogue.Thanks for your valuable time.Regards.Yours,–XXX(Ms)company nameWebsite:wwwADD:XXXXXXTEL:+86 XXXXXFAX:+86 XXXXX外贸开发信模板八：Hi Kelvin,Glad to hear that you’re on the market for flashlight and other promotional items.This is C from***Ltd in China.We specialized in flashlights and premiumsfor 10 years,with the customers of Coca-Cola,Craft,Pepsi,etc.,and hopeto find a way to cooperate with you!Please find the pictures with models and different packaginginattachment.An American guy purchased this model in BIG quantitylastyear.I would like to try now,if it’s suitable for Europe.FREE SAMPLES can be sent on request.Call me,let’s talk more!Thanks and best regards,C***LtdTel:***Fax:***Mail:***外贸开发信模板九：Hi Chris,Glad to hear that you are on the market for stainless steel spinning parts.We,xxx Co.Ltd,is professional in precision machining for nearly10years,covering high precision machining parts,castingparts,metalparts,etc.Hope to establish business relationship with you!Should you want know more about our company,pls visit Any comments,that’ll be appreciated!Thanks.Best regards,Xxxxxxx Co.,Ltd.TEL:FAX:Email:外贸开发信模板十：Dear Sir or Madam,Are you interested in saving some money on importing any of the following? -High quality thickness planer-Bench planer-Combined planer&thicknesser-Woodworking machinesAll of our products are very affordable as a result of being produced inspecial economic development regions of China and we are more thanhappy to help you with the import/export process too!My contact details are below,and I would be glad to hear from you.Kind regards,Kevin ZhuSales Executive。
让客户秒回的外贸开发信
Dear $buyer,We have got your order of XXXXXX。
But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon a s possible. Thanks！Best Regards已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, pl ease feel free to let me know. Thanks!Best Regards发货后Dear $buyer,The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tr acking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXX XXXXXXX. You will get it soon. Thanks for your support!Best Regards询问是否收到货Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on . If not, please let me know. Thanks！Best Regards客户投诉产品质量有问题Dear $buyer,I am very sorry to hear about that. Since I did carefully check the order and the p ackage to make sure everything was in good condition?before shipping it out, I sup pose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give y ou more discounts to make this up next time you buy from us. Thanks for your un derstanding.Best Regards订单完成Dear $buyer,I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business wit h you in future.Thanks！提醒买家给自己留评价Dear $buyer,Thanks for your continuous support to our store, and we are striving to improve ou rselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for u s. If there's anything I can help with, don't hesitate to tell me.Best Regards货物断货Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will cont act the factory to see when it will be available again. I would like to recommend s ome other items of similar styles. Hope you like them too. You can click on the fol lowing link to check them outXXXXXXXXXXXXXXXXXXXXXXXXXXXX?? ?.If there’s anything I can help with, please feel free to contact us. Thanks！Best Regards折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXX items, we can offer y ou a XXX % discount. Once we confirm your payment, we will ship out the items f or you in time.Please feel free to contact us if you have any further questions.Thanks & Best regards!买家议价Dear $buyer,Thank you for taking interests in our item. I’m afraid we can’t offer you that low pri ce you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!大量订单询价Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very muc h. The order of a single sample product costs $ XXXX USD with shipping fees incl uded. If you order XXX pieces in one order, we can offer you the bulk price of XXX XUSD/piece with free shipping. I look forward to your reply.Regards！买家要求免运费Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXXXXXXXXXX. But we can give you a XXX% discount of the shipping cost.未付款订单改完价格再次催款Dear $buyer,We’ve reset the price for you. We have given you a XXX % discount on the origina l shipping price. Since the price we offer is lower than the market price and as yo u know the shipping cost is really high, our profit margin for this product is very li mited. Hope you are happy with it and you are welcome to contact me if there’s a nything else I can help with.Best regards!没有好评，买家对于你的产品表示怀疑Dear $buyer,I am very glad to receive your message. Although I haven’t got a high score on D Hgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long b usiness relationship with you.Regards发货几天后买家没收到货Dear $buyer,We sent the package out on XXXXXXXXXXXXXX, and we have contacted the ship ping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXXXXXXXXXX.I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.向买家推荐新品Dear $buyer,As Christmas/New year/…… is coming, we found XXXXXXXXXXXXXX has a large p otential market. Many customers are buying them for resale on eBay or in their ret ail stores because of its high profit margin. We have a large stock of XXXXXXXXX XXXXX. Please click the following link to check them out XXXXXXXXXXXXXXXXXX XXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a w holesale price of XXX. Thanks.Regards收到好评后Dear $buyer,Thank you for your positive comment. Your encouragement will keep us moving for ward.We sincerely hope that we’ll have more chances to serve you买家询问是否有直销航运Dear $buyer,We offer drop shipping service. You can simply specify the shipping address and we will deliver the order to your designated address。
外贸业务英文邮件范文格式(6篇)
外贸业务英文邮件范文格式(6篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!外贸业务英文邮件范文格式(6篇)外贸业务英文邮件范文格式第一篇Gentlemen: June 18， 2001Thank you for your order No.599.Inorder to eXecute it， please open an irrevocable L/C for the amount of US$ 50，000in our favor.This account shall be available until Sep.20.Upon arrival of theL/C we will pack and ship the order as requested.Sincerely外贸业务英文邮件范文格式第二篇Hi Sir/Madam，Glad to hear that you’re on the market for furniture，we specialize in this field for 14 years，with the strength of ERU&USA ANTIQUE FURNITURE，with good quality and pretty competitive price.Also we have our own professional designers to meet any of your requirements.Should you have any questions，call me，let’s talk details.Best regards!Leon外贸业务英文邮件范文格式第三篇Dear Sir: June 15， 2001We have discussed your offer of 5% andaccept it on the terms quoted.We are prepared to give your product a trial，provided you can guarantee delivery on or before the 20th of September.Theenclosed order is given strictly on this condition.We reserve the right ofrefusal of delivery and/or cancellation of the order after thisdate.Truly外贸业务英文邮件范文格式第四篇感谢信(Letter of Thanks)是外国政府机构或个人的关心、支持、帮助或热情款待表示感谢的对外函件。
外贸必备回复客户书信
外贸必备回复客户书信下面是小编整理的外贸必备回复客户书信。
一起来看看吧。
应付难办的客户We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.承蒙多年惠顾，本公司感激万分。
然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。
贵公司采部发出定单后，再三更改内容;更有甚者，屡次退回订购之货品，导致了双方公司工作中的'混乱和困惑。
外贸邮件范文及翻译_外贸邮件回复技巧
外贸邮件范文及翻译_外贸邮件回复技巧邮件范文1:Dear [Client's Name],Thank you for your email and your interest in our product. We appreciate the opportunity to do business with you.Regarding your inquiry about product specifications and pricing, please find attached our latest product catalogue. It includes detailed descriptions, specifications, and pricing for all our products. We believe that you will find the information you are looking for.Thank you again for considering our products.Best regards,[Your Name]亲爱的[客户的姓名]感谢您的邮件和对我们产品的兴趣。
我们很高兴有机会与您合作。
如果您还有任何进一步的问题，或者我们能提供任何其他帮助，请随时告知。
我们致力于提供优质的客户服务，期待与您合作的可能性。
再次感谢您考虑我们的产品。
谢谢并致以最诚挚的问候[您的姓名]邮件范文2:Dear [Client's Name],To proceed with your order, please confirm the quantity and specifications of the products you are interested in, as well as the shipping address. Upon receiving this information, we will prepare a proforma invoice for you.If you have any further questions or need assistance, please do not hesitate to contact us. We are here to help and look forward to the opportunity to do business with you.Best regards,[Your Name]亲爱的[客户的姓名]针对您对运输选择的询问，我们提供多种选项以满足您的需求。
13个外贸业务常用的邮件模板，拿走不谢
13个外贸业务常用的邮件模板，拿走不谢1.回应买家砍价：Dear x,Thank you for your interests in my item.I am sorry but we can’t offer you that low price you asked for.We feel that the price listed is reasonable and has been carefully calculated and le**es me limited profit already.However, we’d like to offer you some discounts on bulk purchases.If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,(name)2.客户催促下单，但产品的库存不多Dear X,Thank you for your inquiry.Yes, we h**e this item in stock. How many do you want? Right now, we only h**e X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!Best regards,(name)3.客户所要产品断货Dear X,We are sorry to inform you that thisitem is out of stock at the moment. We will contact the factory to see when they will be **ailable again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.You can click on the following link to check them out.http://www.…Please let me know for any further questions. Thanks.Best Regards,(Your name)4.由于周末导致回复不够及时,先表示歉意（因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
外贸业务员邮件模板
外贸业务员邮件模板
外贸业务员邮件模板是用来与客户沟通的通用模板，可以根据不同的客户需求进行修改和调整。
以下是一个简单的外贸业务员邮件模板，供您参考：
主题：关于[产品名称]的合作机会
尊敬的[客户姓名/客户公司名称]：
您好！我是[您的名字/公司名称]，专注于[您的行业/产品类型]的出口业务。
很高兴有机会与您取得联系，并向您介绍我们的产品和服务。
我们注意到您的[客户公司/客户个人]对[相关行业/产品]有一定的需求，而我们在这方面拥有丰富的经验和优质的产品。
我们希望能够与您建立长期稳定的合作关系，共同开拓市场。
为了更好地了解您的需求，我们希望与您进一步沟通。
如果您对我们的产品感兴趣，请回复此邮件，我们将尽快安排一次电话会议或视频会议，以便详细介绍我们的产品和服务。
同时，我们也非常欢迎您访问我们的官方网站（[公司网站链接]）或亲临我们的展厅（[展厅地址]），了解更多关于我们的产品信息。
期待您的回复，期待与您的合作。
顺祝商祺！
[您的名字/公司名称]
[职位/部门]
[联系方式]
[时间]
以上是一个简单的外贸业务员邮件模板，您可以根据实际情况进行修改和调整。
在与客户沟通时，注意礼貌用语，表达出自己的诚意和合作意愿，以促进双方的合作。
新外贸业务员邮件范文精选10篇
外贸业务员邮件范文第一篇Dear John Smith,My name is [your name] and I head up business development efforts with [your company name].I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.I’d like to speak with someone in your company who is responsiblefor handling something that's relevant to my product.If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our product can specifically help your business? If not you, can you please put me in touch with the right person?I appreciate the help!Best regards,Lily Lee外贸业务员邮件范文第二篇Dear John Smith,We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more details about our company and our products, please kindly take a visit to our website at: ......For your reference, I have attached our product catalogue here inthis mail, please kindly take a view of it.In case you have any interest or inquiry, please feel free to let us know.Sincerely,Lily LeeDear John,How are you?The shipment are expected to arrive Hamburg port on 28thNovember(next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.Sincerely,Lily货物到港两周后，询问客户是否提到货，货物有无问题Dear John,Have you received the goods?If you have any questions or problem with this shipment, please feel free to let us know.Sincerely,Lily上述模板仅供参考，具体应用在自己的工作可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善，做出一套适用于自己的邮件模板，从而让你在以后每一次与客户进行邮件沟通的时候都能够高效省时，最大程度上提升你的客户开发跟进工作的整体效率和效果。
外贸业务员常用的5种英文书信[大全5篇]
![外贸业务员常用的5种英文书信[大全5篇]](https://img.taocdn.com/s3/m/978823cd18e8b8f67c1cfad6195f312b3169eb64.png)
外贸业务员常用的5种英文书信[大全5篇]第一篇：外贸业务员常用的5种英文书信一、主动跟新买家建立联系Dear Mr.Jones:二、对新买家要求建立业务联系的回复Dear Mr.Jones:Dear Mr.Jones:Dear Mr.Jones:Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product “toaster”.We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification: xxxxxxxPackage: 1pcs/boxPrice: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L.C at sight.We look forward to receiving your first order.Sincerely，五、无法提供对方查询中所要求的产品时Dear Mr.Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute: .切忌主客不分或模糊。
出口外贸邮件回复模板-1
例子一：客户邮件内容Dear XX,I hope you are fine.We would like to do new mug as shown on the attached reference-image. Do you have any similar shaped models?Thank you very much in advance!Best Regards,XXXX可以立刻给出价格的简单回复模板：Dear XXX,Thank you very much to receive your inquiry.Yes, we have similar shape model as your mug. Please check attached photos.Price base by one shipment MOQ 5000 pcs.XX oz mug : USD2/pc, 1 pc in gift box/24 pcs in one export carton. FOB Shenzhen XX oz mug: USD1.8/pc, 6pcs/brown box/24pcs in one export carton. FOB Shenzhen. If need any further information, please feel free to let me know.Best Regards,XXX客户只是问有无类似的款式，如是新客户可以直接发类似款式图问是否合适，客户回复合适后了解清楚数量以及其他需求再报价。
如果是老客户，你已经清楚明白他的需求，则可以直接附上类似图片以及报价给他作为参考，节省时间。
例子二：客户邮件：（展会已经谈好细节并了解客户需要）Dear XXX，It was really wonderful to meet you at the Exhibition in HK –please can you confirm when we can send your quote and can you also confirm packing and CBM for export we will also certainly introduce you to other party and event organisers in the USA. RegardsXXX无法立刻报价的简单回复模板：Dear xxx,Thank you very much to receive your email. Really my great pleasure to meet you & your team in our booth. I hope your designer like our design & take this chance for other parties. The quotation will send to you later on.When you need the shipment ? This is very important, because after fair busy in the production. I hope to prepare everything in perfect situation & arrival on time.Best Regards,XXX报价完成后的回复模板：Dear XXX,Have a nice day!According to your request, here I attached the quotation for your reference, please kindly check & feel free to give comments after you study.For the shipment, if place order& deposit receipt before end of Oct then the shipment can before January 10th.Best Regards,XXX例子三：（新客户询盘，不了解客户需要）Dear XXX,I am looking for a supplier to produce a range if ceramics in fine porcelain with a cream colour finish.Here are some pictures which show the colour finish and the types of shapes I am looking for. Do you have shapes like this available for us to use?Can you match this cream colour finish- see attached photos to show this?Kind regardsXXX需要询问细节再报价的回复模板：Dear XXX,How are you? Nice to receive your email.Yes, we can supply cream color porcelain. But we don't have exactly shape same as your photo, i.e. plate with cover, mug, tea pot, water jar... so may I know you can accept similar or must exactly same ? Do you have plan order quantity ? May be need to consider open mould. If you can accept similar shape than I can try to find some available shape to show you.Looking forward to hearing from you very soon.Best Regards,XXX先了解客户数量，需要的产品要求，再进行推荐产品或者报价，从而提高成功率。
外贸业务员 如何写一封客户必回的邮件
邮件标题：客户求购的产品名称邮件内文：To：客户公司名称Attn：客户人名Re：客户求购的产品名称We are pleased to get to know that you are presently on the market for 产品名称，and as a specialized manufacturer and exporter for this product in China，we sincerely hope to establish business relations with your esteemed corporation. Herewith pls find our competitive offer as product：Specification：packinguantity：as per yr requirementPayment/C sightShipment:promptIf the product we offered above is some different from what you require actually,kindly inform us in detail，we will be pleased tore-offer you as per yr actual requirements note that the product pictures will be sent to you upon yr request，and a small sample could also be sent to you for yr final checking if the price is finally konw more about our corporation，kindly visit our website: kindly check and revert at yr 落款Co：Add：Tel：Fax：E-mail：几点说明：1、邮件标题只能是客户求购的产品名称，而不要加其它的任何多余语言，这样，客户打开你邮件的可能性一般可达到100%。
外贸客服邮件范文(必备3篇)_1
外贸客服邮件范文(必备3篇)主动跟新买家建立联系Dear Mr. Jones:We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line.Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon.Sincerely,John Roberts对新买家要求建立业务联系的回复Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,.向老客户介绍公司新的产品信息Dear Mr. Jones:We have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,回复对某个产品的查询Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear thatyou are interested in our product "toaster".We've enclosed the photo and detailed information of the product for your reference:Product: toasterSpecification:Package: 1pcs/box Price: 10usd/pcsPayment: L/CFor purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable at sight.We look forward to receiving your first order.Sincerely,无法提供对方查询中所要求的产品时Dear Mr. Jones:Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute:Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible.Sincerely,查询对方公司的产品Dear Sir or Madam:We know that you are exporters of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco.Sincerely,外贸客服邮件范文第2篇拒绝对方做独家代理商的要求Dear Mr. Jones:Thank you for your letter of 15th September.As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion,it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you.Sincerely,处理对货损的投诉Dear Mr. Jones:We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully.We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.Sincerely,外贸客服邮件范文第3篇作为买家，认为对方报价太高Dear Mr. Jones,We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these.While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession.We are looking forward to your reply,Sincerely,要求对方开立信用证Dear Mr. Jones:With reference to the 4,000 dozen shirts under our Sales Confirmation , we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C.Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoidsubsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract.We look forward to receiving your favorable response at an early date.Sincerely,因对方未能如期信用证而交涉Dear Mr. Jones:With reference to our Sales Confirmation dated August 10, 20xx, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation.You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our SalesConfirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 20xx, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which mustreach us not later than October 5, 20xx. If we again fail to receive your L/C in time, we shall cancel our SalesConfirmation and ask you to refund to us the storage charges we have paid on your behalf.Your cooperation in this respect will be appreciated.Sincerely,。
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邮件标题：客户求购的产品名称
邮件内文：
To：客户公司名称
Attn：客户人名
Re：客户求购的产品名称
We are pleased to get to know that you are presently on the market for 产品名称，and as a specialized manufacturer and exporter for this product in China，we sincerely hope to establish business relations with your esteemed corporation. Herewith pls find our competitive offer as product：Specification：packinguantity：as per yr requirementPayment/C sightShipment:promptIf the product we offered above is some different from what you require actually,kindly inform us in detail，we will be pleased to re-offer you as per yr actual requirements note that the product pictures will be sent to you upon yr request，and a small sample could also be sent to you for yr final checking if the price is finally konw more about our corporation，kindly visit our website: kindly check and revert at yr 落款Co：Add：Tel：Fax：E-mail：
几点说明：
1、邮件标题只能是客户求购的产品名称，而不要加其它的任何多余语言，这样，客户打开你邮件的可能性一般可达到100%。
2、开头语简洁带过证明你是专业而老练的商人，可立即拉近与客户的距离，而对商人来说过多的寒喧实在是多余；不少人喜欢一开始就说从何得知该客户的，我们建议你，一般情况下最好不用提，客户在那里发布过求购信息，客户自己知道，多说多余，不过，如是本网线下转发给你的外商询盘，加一句话也无妨。
3、开头语特忌讳主动过多介绍自己，因为会给人一种推销的感觉，给人的第一感觉就不好，事实上，没有几个客户会有耐心来阅读你的长篇介绍的，不主动过多介绍自己将一定反而会给客户一种很自信、很专业的印象，这种印象对你来说是非常重要的；那么，“过多”的标准是什么呢我们认为，介绍性语言超过两句即是“过多”。
4、简洁开头后，你必须立即进入正文，即报价，因为客户最关心的无非是产品规格与价格而已，你如不能提供客户想要的东西，客户回你干吗立即进入报价，证明你是专业做该行的，你是有诚意、实实在在想做生意的，大家的时间都很宝贵，都不想浪费时间，特别是欧美商人更是如此；有人说，客户询盘中规格说的不全，无法报价，事实上，没有那个外商会在询盘中一次就把要求说完的，你可估摸着试探性报，报错了没关系，这只是证明你是专业的、多年做该行的，如所报的规格与客户所要的不符，客户一般会很快回复你并详细告诉你他所需产品的具体要求的；有人总喜欢第一次联系客户时就问东问西的，有些国家的客户（如印度、韩国）可能会耐心回你，但对大多数欧美客商（如美国）来说，他们一般是不会回复该类邮件的。
5、所报的价必须是实价，必须与现有的市场行情相吻合，价太低，客户知道你不是做该行，不会理你；价太高也会吓跑客户，客户也不会回你，所以，切勿乱报价，应了解清楚了、多比较后再报，对新产品、对外贸公司来说这点尤其重要。
6、第一次联系客户时，除非客户在询盘中提出，最好不要主动附上图片，以免被删或被国外反垃圾邮件软件拦截。
7、与客户第一次联系最好用HOTMAIL邮箱，或在邮件中另附上你的HOTMAIL邮箱，因为垃圾邮件泛滥的原因，中国越来越多的邮件服务器被国外打入黑名单，你发的邮件可能最终进不了客户的邮箱，或客户回你的邮件你也收不到，这种情况已越来越严重，而用HOTMAIL
邮箱一般不会有这方面的问题。
8、强烈建议：如你不能报出有一定竞争力的价格，请最好不要联系客户，既然报不了价自然就成不了，不仅客户很可能不会理你，你又何必浪费你及外商宝贵的工作时间呢对外贸公司来说，何不在货源上多下点功夫，效果一定好很多！总之，你联系客户的目地无非是为了争取能最终成交，而要能最终实现成交的目地，你起码总要迈过产品规格相符、出口报价适当这两个槛，直接洽谈这两个最重要的问题，不仅外商喜欢，也必能大大缩短成交的进程，大家何乐而不为呢。