餐厅服务英语接待客人

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餐厅服务英语-接待客人

Receiving the Diners 接待客人Unit 2 Receiving the Diners 接待客人ConversationA. Seating an individual dinerHostess: Good afternoon, madam. Have you got a reservation?Gueset: Yes, for 12:30.The name is Bush.H: Yes, you’re welcome, Miss Bush.Could y ou follow we,please?How about the table near the window?G: Oh, it’s quite good.It has a good view of the city.H: Yes, take your seat, please.I’ll bring a menu for you right away.B.Seating group guestsWaitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?Guest: Yes, we are.We have a reservation in your restaurant.W:Yes, your tables are over there.Would you please come this way?G: Thank you.W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right?G: I think so.W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.G: Miss, can I have Maotai?W: Yes, but I’m afraid you’d have to pay extra for it.G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.G: Oh, I see. I’d be glad to do that.W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.G: Thanks a lot.C. Seating the guests without a reservationWaiter: Good evening, sir.Guest: Gee! So busy here. Could you arrange us a table for two, please?W: Do you have a reservation?G: No, we don’t.W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.G: But we are leaving this city tomorrow morning. We’re told the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?W: Well, certainly not. But do you mind waiting?G: We’d rathe r wait.W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.G: That’s very kind of you to do so.Useful Expressions1. Have you made a reservation with us? 请问您在我们这儿有预订吗?2. How many are you? A table for four? 请问几位?一张4人的餐位吗?3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。

饭店服务英语三百句

Thank you for coming. Wishing you a great day.
桑拿按摩服务
欢迎词
询问需求
介绍服务
预约服务
礼貌送客
Welcome to the sauna and massage room. May I help you?
What kind of massage do you prefer, Swedish or deep tissue massage?
03 前厅服务英语
预订服务
总结词：掌握常用预订句型，能够顺利帮客人完成预订。
详细描述
1. 确认客人需求：使用礼貌用语，询问客人姓名、房间类型、入住时间和离店时间。
2. 提供房间类型：根据客人需求推荐合适的房间类型，并告知价格和优惠政策。
3. 确认预订信息：重复客人的预订信息，并请客人确认。
4. 提供联系方式：礼貌地告诉客人预订已经完成，并留下自己的联系方式，以便客人随时联系。
常用语句
1. May I have a reservation for two at 8 pm tonight?2. I need to cancel my reservation for four at 7 pm tomorrow.3. I have a reservation under the name of Smith.
电话总机服务
总结词：提供高效、准确的电话总机服务，确保客人需求得到及时解决。
01
02
详细描述
1. 接听电话：礼貌地接听电话，并询问客人需求，如转接、留言等。
03
04
2. 提供帮助：根据客人需求提供相应的帮助，如联系相关部门、安排车辆等。

餐厅服务员英语常用语和翻译

餐厅服务员英语常用语和翻译在餐厅工作的服务员是与客人直接接触最多的员工之一，他们需要用流利的英语与来自世界各地的客人进行沟通。

下面是一些餐厅服务员在工作中常用到的英语常用语和它们的翻译。

接待客人1.Welcome to our restaurant. - 欢迎光临我们的餐厅。

2.How many in your party? - 你们几位？3.Would you like a table or booth? - 你想要桌子还是包间？了解客人需求1.May I take your order? - 我可以帮您点餐吗？2.Are you ready to order or do you need more time? -您准备好点菜了吗，还是需要更多时间？3.Can I get you something to drink? - 给您来杯饮料吗？传递订单和服务1.I’ll bring your drinks right out. - 我马上给您端来饮料。

2.How would you like your steak cooked? - 您要牛排几分熟？3.Is there anything else I can get for you? - 还有什么可以帮您的吗？结账和送别1.Here is your bill. - 这是您的账单。

2.Thank you for dining with us. Have a great day! - 感谢您光顾，祝您今天愉快！3.Goodbye, and we hope to see you again soon. - 再见，希望很快可以再见到您。

以上是餐厅服务员常用的英语口语和翻译，学会这些句子能帮助服务员更好地与客人沟通，在工作中更加得心应手。

希望这些句子对想要成为优秀餐厅服务员的人有所帮助。

餐饮服务常用英语口语大全

餐饮服务常用英语口语大全序言在餐饮服务行业工作，掌握一些常用的英语口语可以有效提升与顾客沟通的效率和质量。

本文将介绍一些餐饮服务中常用的英语口语，帮助您更好地与客人交流，为客人提供更好的服务体验。

用餐前1.迎接客人–Hello, welcome to our restaurant!–Good evening, how many are there in your party?–Hi there, do you have a reservation?2.为客人引导座位–Please follow me to your table.–Your table is right this way.3.推荐菜品–Our chef recommends the seafood pasta, it’s a customer favorite.–May I suggest our signature steak for tonight?点餐过程1.询问客户喜好–Are you in the mood for something light or something hearty?–Would you prefer something spicy or mild today?2.确认订单–So that’s one steak medium rare and one vegetarian pasta, is that correct?–Just to confirm, you would like the salad as a starter, correct?3.询问客人饮料喜好–Would you like something to drink with your meal?–Can I get you anything to drink while you decide on your meal?上菜阶段1.上菜–Here is your appetizer, enjoy!–Your main course will be right out.2.确认就餐满意–How is everything so far?–Is there anything else I can get for you?3.为客人倒水–Can I top off your water for you?–Would you like more water?结账环节1.询问客人是否需要账单–Would you like the check?–Are you ready for the bill?2.感谢光顾–Thank you for dining with us!–We appreciate your visit!结语希望这些餐饮服务中常用的英语口语可以帮助您与客人互动更加顺畅愉快。

酒店英语：餐厅迎宾服务相关的英语

【导语】餐厅迎宾基本英语需要哪些？下⾯是⽆忧考整理发布的餐厅迎宾服务相关的英语，欢迎阅读参考！更多相关讯息请关注⽆忧考！迎宾⼊席基本应对1) How many persons, please?请问有⼏位呢？2) Where would you prefer to sit?您喜欢坐在哪⾥？3) I’ll show you to y our table.我来为您领位。

4) This way, please.这边请。

5) Is this table fine? /How about this table?这张台如何？6) A waiter/waitress will come soon to take your order.服务员很快会来为您写菜单。

7) Do you have a meal voucher/ breakfast voucher?您有餐券/早餐券吗？迎接有预订的客⼈1) Do you have a reservation?请问您有预订吗？2) May I have your name ,please?请问您贵姓？3) We are expecting you.我们正恭候您的光临。

4) I’m afraid the table you reserved is not ready yet.恐怕您预订的餐位还没有准备好。

5) I’m afraid that we let another guest sit at your table since you did not arrive at the reserved time.因为您没有按照预订的时间来，所以我们将座位安排给另外⼀位客⼈了。

6) Would you mind waiting until it is free or would you prefer another table?您介意等会⼉吗？或者您去另外⼀桌好吗？请客⼈稍后1) We can seat you very soon.我们很快就会安排您⼊座。

餐厅服务员常用英语口语自助餐怎么说

餐厅服务员常用英语口语：自助餐用语指南餐厅服务员是餐厅的重要一员，他们需要善于运用英语口语与客人进行交流，为客人提供优质的服务。

在自助餐场合中，服务员需要掌握一些常用的英语口语，以便与客人实现有效的沟通。

以下是一些餐厅服务员在自助餐场合中常用的英语口语：迎接客人：•欢迎光临：Welcome to our restaurant.•请随意就座：Please have a seat wherever you like.•请问需要什么帮助：May I help you?点餐服务：•请问需要我们的帮助吗：May I help you with anything?•请问您要点些什么：What would you like to have?•是否需要饮料：Would you like something to drink?桌面清理：•请问您是否用完了：Have you finished your meal?•需要我帮您清理桌子吗：Can I help you clean the table?•请问是否需要切水果：Would you like me to cut the fruit for you?结账服务：•是时候结账了吗：Are you ready to pay the bill?•是否需要发票：Do you need a receipt?•感谢光临，希望您下次再来：Thank you for coming, hope to see you again.以上是在自助餐场合中，餐厅服务员常用的英语口语表达。

通过灵活运用这些口语，可以帮助服务员与客人更好地沟通，提升整体服务水平。

希望以上内容对于餐厅服务员提升英语口语能力有所帮助。

餐厅服务员常用英语口语

餐厅服务员常用英语口语在餐厅工作时，与客人交流是十分重要的。

作为一名服务员，掌握一些常用的英语口语可以帮助提升工作效率，更好地为顾客提供优质的服务。

以下是一些餐厅服务员常用的英语口语示例：接待客人1.问候客人–Good morning/afternoon/evening, welcome to our restaurant. 早上好/下午好/晚上好，欢迎光临我们的餐厅。

–Hi, how are you today? 嗨，今天您好吗？2.引导客人–May I show you to your table? 您让我带您到座位吗？–Please follow me to your table. 请跟我来到您的座位。

点菜过程1.介绍菜单–Here is our menu. 这是我们的菜单。

–Would you like to hear about our specials today? 今天的特色菜您想了解一下吗？2.询问客人–May I take your order? 我可以帮您点菜吗？–Are you ready to order or do you need more time to decide? 您准备好点菜了吗，还是需要更多时间决定？3.解释菜单–Our chef’s recommendation is the grilledsalmon. 我们厨师推荐的是烤鲑鱼。

–This dish is spicy, are you okay with that? 这道菜比较辣，您可以接受吗？提供服务1.上菜–Here is your dish. 这是您的菜。

–Enjoy your meal. 请慢用。

2.询问满意度–How is everything? Is everything to your liking?一切都还好吗？您喜欢吗？–Is there anything else I can get for you? 还有别的我能为您做的吗？结账离场1.送账单–Here is your bill. 这是您的账单。

接待外宾服务常用英语

接待外宾服务常用英语简介在现今世界日益全球化的背景下，国际间的交往和合作越来越频繁。

作为一个接待外宾的工作人员，能够流利地使用英语并熟悉接待外宾服务常用英语表达将极大地提升工作效率和服务质量。

本文将介绍一些接待外宾服务常用英语的表达方式，以帮助读者提升专业能力。

到达接待区在外宾到达接待区时，我们需要用英语表达出我们的欢迎之意和对他们的关注。

以下是一些常用的英语表达：1.Welcome to [地点]! （欢迎来到[地点]！）2.How was your trip? （旅途顺利吗？）3.Did you have a comfortable flight? （你的飞行是否舒适？）4.Can I offer you some refreshments? （要喝点什么？）5.Do you need any assistance with your luggage? （需要帮忙携带行李吗？）6.Is there anything else I can do for you? （还有什么我可以帮您的吗？）办理入住手续当外宾来到酒店或宾馆时，我们需要进行入住手续，以下是一些常用的英语表达：1.May I have your reservation details, please? （请问您有预订吗？）2.Could you fill out this registration card, please? （请填写这张登记卡）3.Could I have a copy of your passport, please? （请给我一份您的护照复印件）4.Would you like a smoking or non-smoking room? （您需要吸烟房间还是非吸烟房间？）5.Here is your room key. （这是您的房间钥匙）6.Breakfast is served from 7 am to 10 am. （早餐时间是从早上7点到10点）7.If you need any assistance during your stay, feel free tocontact our front desk. （如果您在逗留期间需要任何帮助，请随时联系我们的前台）宴请客人当外宾来到我们的餐厅或休息区，我们需要用英语表达我们的欢迎之意以及提供帮助。

客人英语笔记大一下知识点

客人英语笔记大一下知识点在大一下学期英语学习中，我整理了一些重要的知识点和笔记，以下是我分享给大家的客人英语笔记大一下知识点。

一、客人常用问候语及礼貌用语1. 问候语：- Hello!（你好！）- Hi!（嗨！）- Good morning!（早上好！）- Good afternoon!（下午好！）- Good evening!（晚上好！）2. 礼貌用语：- Please（请）- Thank you（谢谢）- Excuse me（对不起/请问）- I'm sorry（对不起）- You're welcome（不客气）- Pardon?/Sorry?（请再说一次）二、接待客人常用表达1. 迎接客人：- Welcome to our hotel/restaurant!（欢迎来到我们的酒店/餐厅！）- How may I assist you?（我能帮您什么忙吗？）- How can I help you?（我能为您做些什么？）- May I help you?（需要帮忙吗？）2. 提供帮助：- Can I show you to your room/table?（我可以带您去您的房间/桌子吗？）- Would you like me to call a taxi for you?（需要我帮您叫出租车吗？）- Is there anything else I can do for you?（还有其他我可以为您做的吗？）- If you have any questions or need assistance, feel free to ask.（如果您有任何问题或需要帮助，请随时告诉我们）三、客房服务及常用问题1. 房间设施：- The room is equipped with a TV, air conditioning, and free Wi-Fi.（房间配有电视、空调和免费Wi-Fi。

服务员用语餐厅英文

服务员用语餐厅英文在餐厅工作是一项需要与顾客密切接触的工作。

作为服务员，掌握一些基本的餐厅用语和常用英文口语能够帮助提供更好的服务体验。

下面是一些常见的服务员用语餐厅英文，希望可以帮助您更好地了解和使用：接待顾客1.欢迎光临。

- Welcome.2.请问您有预订吗？- Do you have a reservation?3.请跟我来，这边请。

- Please follow me, this wayplease.点菜服务1.您已经决定好要点什么了吗？- Have you decidedwhat you would like to order?2.我们有特色菜推荐，您可以考虑一下。

- We havesome specialty dishes you may want to consider.3.我们这里提供特别的配餐服务，您可以选择搭配。

-We offer special pairing options for your meal.服务用语1.请问您需要加餐吗？- Would you like to addanything else to your order?2.请稍等，我会立刻为您办理。

- Please wait amoment, I will take care of that for you right away.3.请问您对这道菜满意吗？- Are you satisfied withthis dish?结账用语1.您可以在这里付款。

- You can pay here.2.谢谢您的光临，希望您用餐愉快。

- Thank you fordining with us, we hope you enjoyed your meal.3.请再次光临。

- Please come again.以上是一些常见的服务员用语餐厅英文，希望这些简单的用语可以帮助您更好地与顾客进行沟通，提供更加周到的服务。

记得多多练习，熟能生巧！。

酒店前厅服务英语口语情景对话

Dialogue AIndividual clients check in(散客入住）G=客人R：=接待员R：Good afternoon。

Madam.Welcome to Grand Park Kunming 。

May I help you?下午好，欢迎光临昆明君乐酒店,请问有什么可以帮到您？G：Yes, I’d like to check—in .please。

我要登记住宿。

R:Certainly, Madam。

May I have you name，please?好的，小姐。

能告诉我您的姓名吗？G:I’m Christine.Nolan我叫克莉丝汀•诺兰R:Do you have a reservation，Ms。

Nolan？诺兰小姐，请问您预定了房间吗？G：Yes, form today。

是的，预定了.从今晚开始。

R：OK，Ms 。

Nolan, please show me your passport.好的，诺兰小姐，麻烦您出示一下您的护照。

R：(双手接客人证件）R：(扫描客人证件后双手归还客人）R：Just a moment，please. I’ll check our reservation record。

（After a while）Thank you for waiting。

Ms. Nolan。

Your reservation is for a business single room for one night，the room rate is ￥800 that including two breakfasts。

Is that all right?请稍等,我查一下预定记录。

（过了一会)让你久等了，诺兰小姐,您预定了一个晚上的商务单间,房价￥800（房价用手指给客人不要说出报价），含两份早餐是吗?G：Yes。

是的R：Print out the registration form？打印住宿登记表。

餐厅服务员常用英语口语简单

餐厅服务员常用英语口语简单
在餐厅工作的服务员是直接与客人接触的重要角色，掌握
一些常用的英语口语可以有效地提升工作效率，改善客户体验。

下面是一些常用的餐厅服务员英语口语：
接待客人
1.欢迎客人：Welcome to our restaurant!
2.询问客人几位：How many are in your party?
3.引导客人入座：Please follow me to your table.
点菜
1.询问客人是否准备好点餐：Are you ready to order?
2.推荐特色菜：Our chef’s special today is…
3.询问客人想要什么饮料：What would you like to
drink?
服务过程
1.询问客人是否需要帮助：Is everything okay with
your meal?
2.更换餐具：I’ll bring you fresh utensils right away.
3.询问客人是否需要加菜：Would you like to order
anything else?
结账
1.递上账单：Here is your bill.
2.询问客人支付方式：How will you be paying today?
3.感谢客人光临：Thank you for dining with us today.
以上是一些常用的餐厅服务员英语口语，希望能帮助你在
工作中更加流利地与客人交流，提升服务质量。

常用西餐厅服务英语

常用西餐厅服务英语带坐、询问酒水价格上酒水、准备点单上菜一．迎客、问候：Good morning！―――您（们）好！（中午前）Good afternoon! ―――您（们）好！（下午）Good evening！―――您（们）好！（18：00点以后）*How is your life? ―――过得怎样？* Long time no see!―――好久没见！*For xx,sir?―――您几位？（xx代表英文中的数量词one two there four…）A table for xx,sir? ―――xx位吗？（xx代表英文中的数量词one two there four…）How many people are there in your party?―――您一共几位（人较多时问）*You alone,sir?―――您一个人？注：带“*”标注的较随便，多用于熟客或者常客，语调为前降后升，后面一般加上sir/lady等称呼，熟客可以加上姓名。

通常问候客人后客人会反问：Fine, thank you, and you?(我很好，你呢？)How are you doing?(你好吗？)What’s up? How about you?(怎么样？)常用答语：Fine, thank you!我很好，谢谢！Couldn’t be better! Thank you!(不能再好了！)*I can’t complain！Thank you!(挺好的！)*So－So, just alive!(马马虎虎吧！)注：带*为略带玩笑口吻，多用于熟客。

附：是否有预订：Have you made reservation？Have you got reservation？二．带位、安排就坐This way, please.――这边请Follow me,piease.――请跟我来Come with me, please――请跟我来Is here alright？――这里怎么样？How about that table by the window？那边靠窗的台怎么样？Please take your seat./Sit down, please.(请坐)三．呈上菜单、略加介绍特选The menu, please.—给您菜单Please take a look――请过目The soup of the day is…――今日例汤是…Today’s specialty is…――今日特选是.. The xx is very good.――xx特别好The xx is very popular here.――xx在本餐厅很受欢迎Please take your time――－请您慢慢看，不用着急。

餐厅服务员常用英语口语和翻译简单易懂

餐厅服务员常用英语口语和翻译简单易懂
英语口语在餐厅工作中是至关重要的，无论是迎接客人、
点菜还是结账，良好的口语技巧都能提高工作效率，为顾客带来更好的用餐体验。

以下是一些餐厅服务员常用的英语口语和简单易懂的翻译，希望对正在学习或即将从事餐厅工作的朋友有所帮助。

迎接客人
•Hello, welcome to our restaurant!（您好，欢迎光临我们的餐厅！）
•How many in your party?（请问有几位？）
•Would you like a table or booth?（您想要坐桌子还是包厢？）
点菜
•What would you like to drink?（您想喝什么？）
•Are you ready to order?（您准备好点菜了吗？）
•How would you like your steak cooked?（您的牛排要几分熟？）
提供服务
•Here is your food. Enjoy!（这是您的菜。

请慢用！）•Can I get you anything else?（您还需要别的吗？）•Is everything to your satisfaction?（一切还满意吗？）
结账
•Here is your bill.（这是您的账单。

）
•Would you like to pay cash or credit card?（您想用现金还是信用卡支付？）
•Thank you for dining with us!（谢谢您光临！）
以上是一些餐厅服务员常用英语口语和翻译，希望能够帮助您更好地与顾客沟通，提升服务水平。

希望您在工作中能够快乐、顺利！。

最全面的接待外宾所涉及的英语口语-及中文介绍如何接待.

收集了绝大部分常用接待语境,前部分英文介绍和各种接待用语,后部分中文介绍如何接待外宾的到来,欢迎广大英文工作者采纳！接待服务常用英语一、欢迎和问候语:1、Ｇｏｏｄmorniｎg（aftｅrnoon, evening), siｒ（madam)早上（下午、晚上)好,先生(夫人).2、Hｏw do yｏｕｄｏ？您好！（初次见面)Gｌaｄｔo ｍeet you .很高兴见到您。

ﻫ3、How arｅyou？您好吗？Fｉne, Tｈanks．And you ?很好，谢谢。

您好吗?4、Ｗｅlcｏmｅtｏour hｏtel (ｒestauranｔ, sｈｏp）。

欢迎到我们宾馆（餐厅、商店)来。

ﻫ5、Wｉｓh ｙoｕa most ｐleas ａnｔstaｙｉn ouｒhｏtｅl 。

愿您在我们宾馆过得愉快。

６、I ｈope you wｉll enjｏy ｙｏｕr stａy with ｕs．希望您在我们宾馆过得愉快。

（客人刚入店时)ﻫI hope you ａrｅenjoｙinｇyｏur ｓtay wｉtｈｕs。

希望您在我们宾馆过得愉快。

（客人在饭店逗留期间）ﻫI ｈope you ｈave enjoyｅｄyｏur staywｉth us。

希望您在我们宾馆过得愉快.（客人离店时)７、Ｈaｖｅa good ｔime!祝您过得愉快!ﻫ二、电话用语:8、h ｏtｅl , frｏｎt dｅsk．Ｃan I help ｙou？**饭店，前厅。

您找谁?ﻫ9、Ｓoｒrｙ，I'ｖe dialed ｔhe wrｏng number。

对不起，10、May I speak to your geｎeraｌｍａnage 我拨错号了.ﻫｒ？能和你们总经理说话吗?11、Ｓorｒy, he is not in at ｔhe mome Ｓpeakinｇ。

我就是.ﻫｎt.对不起，他现在不在.ﻫWoｕld you ｌike tｏleａve ａmｅsｓage?您要留口信吗？ﻫ12、Parｄon。

餐厅招待客人英语情景对话范文大全

餐厅招待客人英语情景对话范文大全英文回答：Waiter/Waitress: Welcome to our restaurant! May I take your order?Customer: Yes, I'd like to start with the soup of the day.Waiter/Waitress: And for your main course?Customer: I'll have the grilled salmon with roasted vegetables.Waiter/Waitress: Any sides with that?Customer: Yes, I'll take the mashed potatoes and the green beans.Waiter/Waitress: Would you like a drink?Customer: I'll have a glass of water, please.Waiter/Waitress: Coming right up!Customer: Thank you.Waiter/Waitress: Is everything okay with your meal?Customer: Yes, everything is delicious!Waiter/Waitress: I'm glad to hear that. Would you like anything else?Customer: No, thank you. I'm all set.Waiter/Waitress: Enjoy your meal!Customer: Thank you, you too.Waiter/Waitress: Can I get you a doggy bag for the leftovers?Customer: Yes, please.Waiter/Waitress: Here you go.Customer: Thank you.Waiter/Waitress: Have a good evening! Customer: You too!中文回答：服务员，欢迎光临！请问需要点餐吗？顾客，是的，我想先来一份今天的汤。

餐饮服务英语对话

餐饮服务英语对话The document was prepared on January 2, 2021餐饮服务:为了方便掌握学习情境内容,我们通过五个情境来学习Model 1:Table Reservation 用餐预订服务Model 2:Receiving the Guest in the Restaurant 接待客人用餐Model 3:Taking orders 点菜Model 4Serving Dishes 上菜Model 5Pay the bill 付账Model 1:Table Reservation 用餐预订服务技能要点1. When the guests ask you to reserve为什么而保留 for him , you must paymore attention注意要做某事 to ask him to the table or private room.当客人要求你为他订餐时,要注意询问他是要订餐台还是要包间.2. Ask the guest about the information of the table reservation:从客人那里获得下列用餐信息：The number of the person就餐人数Table in the lobby or a private room 大堂的餐台还是包间The demands for the table or the private room 对餐台还是包间的要求,如靠窗吸烟等需求The time of arrival 宾客到达的时间Under whose name the reservation is made and contact telephone number or the room number.订餐者姓名联系电话号码或房号.3. Confirm.确认.4. Express your expectation to the guests.表达对客人的期盼.餐厅常用口语1. 查看座位Just a moment, please. I’ll check the availability for you.请稍等,我来为您查查是否有空位.2. 座位已满I’m afraid we’re fully booked for that time.恐怕那个时间餐位已经订满了.3. 变更时间Is it possible for you to change the time您是否可以换个时间呢4. 座位选择Would you like a table in the lobby or in a private room您是喜欢大厅的餐台还是包间呢6. 桌位要求And can I booking a table by the window您可以为我留一张靠窗的桌位吗7. 询问要求Any special requirement有什么特别要求吗8. 预订已满I’m afraid that table is reserved for 8 .恐怕那张桌已经被预订了.⑴Table Reservation 餐桌预订场景：Mr. Smith wants to have the dinner with his friends tonight. So he called the IAP to order.斯密斯先生将在今晚与他的朋友用餐所以他致电给IAP做预定.C=Caller打电话询问的客人 W=Waiter 服务生C: Hello. Is this IAP 你好,请问是陶乐咖啡厅吗W: Yes. May I help you 是的,需要我效劳吗C: Yes, I’d like to reserve a table for tonight, please. 我想预定今晚的座位.W: Certainly. Sir. How many people, Please 好的,请问共有几位C: Six. 六位.W: At what time can we expect期待 you 请问几点光临C: Oh, at 7:00 tonight. 噢,今晚七点.W: Would you like a table in the main restaurant or in a private room, sir 先生,请问您想订大厅还是包房呢C: The main restaurant will be fine. 大厅的席位就可以了.W: Certainly, sir. A table for six at 7 tonight. May I have your name and telephone number, please 好的,今晚七点钟,六个人的餐桌.可以告诉我您的姓名和电话吗C: Sure. It’s John Smith and my number is .当然可以.我叫约翰.史密斯,电话号码是.W: Thank you very much, Mr. Smith. Let me repeat your reservation: you book a table for six at 7 o’clock tonight and your phoI right非常感谢您,史密斯先生.请让我重复您的预定：是对的吗C:Yes, it is是这样的.W: My name is Ivy and we look forward to seeing you.我叫Ivy,非常期待您的光临.C: See you tonight. Goodbye. 晚上见.W: Goodbye. 再见.⑵A Private Room Reservation包厢预订-中餐厅实用对话Practical DialoguesMr. Smith will have the dinner with his customers. He called the PP to reserve the private room.斯密斯先生将和他的客户用晚餐,他致电给乐宫预定一个包厢.C=Customers 顾客 W=Waiter 服务生W: Hello PP. this is Miss. Sue speaking .Can I help you您好,乐宫. 我是Sue,有什么可以帮到您C: May I have a private room for this afternoon 我想订个包房.W: Yes. I’ll arrange that for you. Can I have your name, please可以,我给您安排.请问您的名字是C: John Smith. 约翰史密斯.W: Mr. Smith, how many guests 史密斯先生,有多少客人C: Five. 五位.W: And then, when are you coming 什么时候来就餐呢C: At 7 o’clock this afternoon. Is it OK 今天下午7点,行吧W: OK. Do you have any special requirements I mean for vegetarians or something else.可以,您有任何特殊的要求吗比如是素食者或其他什么特殊的C: Oh, I see. I’d like it. My guests are all vegetarians素食者.喔,可以,我喜欢.我朋友都吃素食.实用词汇和术语技能要点1. Ask the guests if they have a reservation or not. If “yes”, lead them to the booked table. If “no”, ask them the number of people, and escort them to choose a table for them.问清有否预留座位.如果有,领位到预订的餐台；如果没有,询问有几位,然后引领为人挑选合适的餐台.2. When the guests are going to seat, arrange them take their seats as soon as possible. Arrange the tea or some drinks immediately立即.入座时,安排客人尽快就座,并及时安排茶水或是饮料.3. After the guests are seated, give them the menu. 在客人坐定后,才上菜单.常用句子口语1. 问侯客人Good evening, sir. Welcome to our restaurant. 先生,晚上好,欢迎光临本餐厅.2. 祝福用语Have a good evening. 祝您有个愉快的夜晚.3. 等待用语Now would you please take a seat and wait over there 您先在那边坐下来等好吗4. 指导宾客We have a window table reserved for you. 我们为您保留了一张窗边的桌子.5. 建议换桌What about the one which is close the window 有一张靠窗的桌子您觉得合适吗6. 安排宾客We will arrange the seat you very soon. 我们将尽快安排您入座.7. 儿童服务Would you like a high chair for your child 要不要给您的孩子拿一张高椅呢⑴Receiving the Guest with a Reservation 接待有预订的客人Betty has reserved the table. Now she and her friend went to the restaurant. The host received them.贝蒂已经预定了座位,现在她和她的朋友来到了餐厅,咨客迎接了她们.W=Waiter C= BettyW: Good evening. How are you today 晚上好.您今天好吗C: it’s ok, thank you. 很好,谢谢你W: Do you have a reservation 请问您有预定座位吗C: Yes, we do. A reservation for two under Smith. 有,我们订了两位.是以史密斯的名字订的.W: Just a moment, please… Here it is 7:00 . Betty Smith, two, non-smoking非吸烟区.请稍等一下.----有的,在这儿,晚上7:00,贝蒂-史密斯,两个人,不抽烟.C: That’s us. 是我们,没错.W: Right this way, please. 这边请.⑵Receiving the Guest without a Reservation 接待没有预订的客人Mr. White and his wife went to the restaurant to have the dinner. But they have no reservation. The waiter receiving them and escort them to choose the table that fits them. 怀特夫妇来到餐厅用餐可是她们没有用餐,服务员接待了她们并且帮助他们选择了合适的座位.W=Waiter B=BakeW: Good evening, sir and madam. Welcome to our restaurant. Do you have a reservation晚上好,先生、夫人.欢迎到我们酒店.有预定吗B: I’m afraid I haven’t. Do you have a table for two没有. 有双人桌吗W: I’m sorry to say that we don’t have any vacant seat at this moment. Would you please wait in the lounge for about five minutesI’ll seat you if the table is ready.对不起,目前我们没有空的. 请在休息室等大约5分钟好吗桌子准备好了我就安排你们. B: It sounds nice. Nancy, let’s go to the lounge then.好吧,南希,我们去休息室.Five minutes later 5分钟后W: I am sorry to have kept you waiting, sir and madam. Now we have a table for you. This way, please. 对不起,让你们久等了,先生、夫人.现在为你们准备了一张桌子,请这边走好吗客人入座后W: What kind of drink would you like tonight 今晚您想喝点什么B: Green tea, please. 请拿杯绿茶吧W: I’ll bring them to you right away. 我一会就拿来.Model 3:Taking orders 点菜技能要点1. The order of the western dishes begins from the host or hostess generally. If the host wants the guests order by themselves, begins from the first guest by the right to the host or hostess. Usually, men order for the women. The ladies don’t order.西餐点餐的顺序一般从主人或者女主人开始.如主人示意请宾客分别点菜,则从主宾主宾一般坐在男主人或女主人的右边开始.一般男生为女士点菜,女士不直接接受点菜.2. Pay more attention to asking the guest about his demands in detail of the order when you take the order. So the chef can cook by his demand.需求在接受点菜时,必须问清客人的需求,以便厨师按客人的口味进行烹饪.3. After ordered the food or beverage, the waiter should read the meal the guest ordered one by one.当客人点完食物或饮料后,点菜员要一道一道地报点他们点的菜.点餐常用句1. 主动服务Shall I make a recommendation 需要我推荐吗2. 建议顾客How about something to drink 来点饮料怎么样3. 续杯提醒Does that come with refills 可以续杯吗4. 准备点菜Are you ready to order now, sir 先生您准备点菜了吗5. 开始点菜I’d like to try the chicken, please. 我想试试鸡肉.6. 推荐菜肴Why not try the XXX 干嘛不试试XXX7. 询问菜单Is there a set menu for lunch 有午餐的套饭菜单吗8. 特色菜推荐It’s the specialties of our restaurant. 这是我们餐厅的特色菜.9. 时间说明Your dish takes ten minutes to prepare. 您的菜需要十分钟准备.10. 后续服务What will you have to follow the soup 喝完了汤,您要吃什么11. 询问客人的口味Would you like it rare, medium, or well-done 点牛排时您喜欢煮得生一点儿,中等程度,还是老一点儿12. 表示抱歉I’m sorry, there are no xxx. 很抱歉,没有XXX了.14. 提供餐类We have both buffet-style and a la carte dishes, which would you prefer我们有自助式和点菜式,您喜欢哪一种15. 今日特色Do you have today’s chef’s dish 今日有推荐菜吗Taking a la cart Orders for Western Food 西餐点菜服务场景：Tom wants to taste western food this evening. He comes to a restaurant to have a western dinner. But he has no reservation.汤姆今晚想吃西餐,他去到餐点准备用餐可是他没有预定.W=Waitress H=Hostess J=Tom JonesH: Good evening. Welcome to our restaurant. Have you made a reservation晚上好,欢迎到我们餐厅来,请问您有预订吗J: No, we haven’t. 没有.H: Three people 是三位吗J: Right. 是的.H: This way, please. How is this table 这边请.这个位置怎么样J: It’s fine. 很好.H: Thank you. Take your seat, please. 谢谢.请坐.W: Good evening. May I take your order now 晚上好,可以点餐了吗J: Do you have any specialties 您有什么特色菜推荐吗W: Yes, you can try our appetizer called smoked, it taste very delicious.是的,您可以尝试一下我们的头盘-熏三文鱼,吃起来很美味.J: For an appetize r开胃菜/头盘, smoked salmon. 来一道开胃菜,熏三文鱼. W: Do you need order salad And which dressing you want您需要点沙拉吗配什么酱汁J: we’d like three large fruit salads with balsamic and vinaigrette dressing.我们需要三份大的水果沙拉配香脂醋汁和油醋汁.W: What soup would you like 要什么汤J: Fish soup, French style. 法式鱼汤.W: And, for the main course 请问要什么主菜J: Two T-Bone Steaks and a rump steak. 两份T 骨牛排,一份牛腿排.W: How would you like your steak done 牛排要几分熟J: Medium- well. 七分熟.W: What kind of sauce would you want 要哪种酱汁J: Black pepper and mushroom cream sauce.黑椒汁和奶油蘑菇汁.W: Would you like some vegetables 要些蔬菜吗J: The curried vegetables. 咖喱蔬菜.W: Anything for dessert 需要甜点吗J: Strawberry ice cream for all. 每人一份草莓冰激凌.W: Anything else 还需要别的吗J: No, I’m afraid that’s all. 不,已经足够了.Model 4：Serving Dishes 上菜1. After the guests almost have arrived, you can ask them politely: “Excuses me, may I serve you”客人基本到齐后礼貌询问是否可以上菜“打扰一下,请问可以上菜了吗”2. Before serving dishes, called the correct names of the dish. “Hello,this is ……, please enjoying”上菜品前,清晰正确报出菜名,“您好,这是……,请慢用”3. If the guests need divide the dishes, at first, you should ask them: “would you need to divide your dishes”如果需要分菜,先询问客人“请问是否需要分菜”4. After serving the last dish, you should tell the guests: “This is the complete course.”当上最后一道菜时,低声告诉客人“您好,菜已上齐”上菜常用句1. 询问菜肴Here’s the shelled shrimp. Is it yours 这是虾仁,是您的吗2. 介绍菜肴This one is called XXX. 这菜叫xxx.3. 顾客催促Would you hurry up 能不能快一点啊4. 询问口感Did you enjoy your meal 这菜吃起来还和您的胃口吗5. 上汤Shall I put the soup in the middle of the table 我把汤放在桌子中央,好吗7. 慢慢享用Take your time and enjoy it. 您慢慢享用吧.8. 上菜提醒Watch out for the plate. It’s a little hot. 请小心盘子,有点烫.9. 延迟上菜Please hold the food; we still have one friend coming. 请稍后上菜,我们还有一个朋友没到.10. 上菜次序The Chinese way is to serve the soup first and then the food; if you like, we’ll bring you the food first. 按中国的方式,是先上汤再上菜；如果您喜欢,我们可以先上菜再上汤.11. 表示抱歉I’m really sorry about that, I’ll tell the chef to hurry. 真的很抱歉,我会叫厨师快一点儿.12. 上菜完毕This is the complete course. There is dessert to follow. 全部的菜已经上齐了,接下来还有点心.Serving the Western dinner 西餐服务Mr. Xiang and his friends want to have a sirloin steak. They go to a western restaurant to have lunch. 向先生和他的朋友想吃沙朗牛排,他们去到一间西餐厅用午餐.W=Waiter X=Mr. XiangW: Good afternoon, sir. Welcome to our restaurant. 您好,先生.欢迎你来到我们餐馆.X: Good afternoon. 你好.W: May I show you our lunch menu 您现在要午餐菜单吗X: Yes, please. 可以.W: Here it is. 给您菜单.X: Yes, I’ll have a mixed salad and sirloin steak. Which vegetables come with the steak好,我要一份混合沙拉、一份沙朗牛排.牛排配有什么蔬菜W: French fries, carrots and peas. 薯条、胡萝卜和豌豆.X: That’s fine. By the way, I’d like come beer and a cup of coffee.不错.顺便来到啤酒和一杯咖啡.W: Yes, how would you like your steak, sir 好的,先生,你的牛排怎么做X: I’ll have it medium rare, please. Do you have any salad oil 三分熟,您有沙拉油吗W: Certainly. I’ll bring some to you. 有,我给您拿些来.X: Thanks. 谢谢.实用词汇Model 5：pay the bill 结账Guest: TomTom: Could we have the check, please汤姆：请拿帐单来好吗Waiter: Here is your check RMB86yuan.侍者：给您,一共86元Tom: Do you accept tuque支票汤姆：你们收支票吗Waiter: No, I'm sorry we don't. We accept credit cards and cash or you can pay for room charge.侍者：对不起,我们不收.我们只收信用卡和现金,您也可以用房费来支付.Tom: Well, I don't have any cash with me. I have to pay by credit cards. Here it is汤姆：我没带现金.我必须用信用卡结帐了,这是我的信用卡.Waiter: Do you have a password of your card 您的卡有密码吗刷卡前先核实是否为有效的信用卡,有无客人签名Tom：Yes.有密码Waiter：OK, please input the password.好的,请您输一下密码.刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额R：Please sign in POS list to confirm.请您在POS单上签字确认.Tom: Oh, please wait for a minute. I want to go with the food left.汤姆：请稍等一会.我想把剩下的食物带走.Waiter: I see. I will bring some to-go boxes for you.侍者：我明白.我会为您拿一个打包盒.Tom: Thank you.汤姆：谢谢.为方便学习将结账分为以下三类：1.room charge:入房帐现金 card 信用卡Waiter: Here is your check RMB 970yuan.这是您的账单,一共是970元人民币.G: Can I pay for room charge我可以入房帐吗W: Of course, can I have your room number当然可以,可以告诉我您的房间号码吗G：My room number is 1818.我的房间号码是1818.W:Please wait a moment.请您稍等一会儿.核查后发现1818的客人房间押金不足970元,因此无法支付.W: I am sorry sir, you do not have enough deposit in your room, so we can’t charge in your room. You can pay for cash or credit card.很抱歉先生,您房间里没有足够的押金可以支付,所以我们无法入房帐,您可以选择用现金或信用卡支付.G: Ok I will pay for cash, Here you are好的,我会用现金支付,给你.W: Thanks sir, Here is your rest 30 dollars and please signs here.谢谢您先生,这是您剩余的30元并且请您在这里签名.G: You can keep it for your tips and thanks for your service.你收下当小费吧,多谢你的服务.W: Thanks very much .We hope to see you again in the future非常感谢,我们希望能再次见到您如何介绍自助餐自助早餐：Breakfast buffet1: please show us your room card then you can have breakfast buffet. And one room include two person.请您出示您的早餐券就可以享用自助早餐了,间房有两张早餐券.2.You should pay for another three people~您需要另外支付另外三个人的费用.3.The price of breakfast buffet is RMB 98 plus fifteen percent for servicecharge.自助早餐的价格是人民币98元加上15%的服务费.4.The price of lunch buffet is RMB126 without service charge.自助午餐的价格是人民币126元不收服务费.5.The buffet dinner price is RMB226without service charge.自助晚餐的价格是人民币226元不收服务费.6.The children 1meter to height are half price, free charge for thechildren below 1meter.身高在1米至米的儿童半价享用自助餐,一米以下的儿童免费.7.Our buffet includes over 30kinds of main food and also seafood, Chinesetraditional food and western food, fresh salmon, oyster and Brazil free charge for juice, beer, red wine and ice cream.我们的自助餐包括超过30种热菜主食,有海鲜、传统中国食物、西方食物、新鲜三文鱼、生蚝和巴西烧烤.还有免费的饮料啤酒和红酒冰淇淋.。

餐厅英语

1、Meeting the Guest 迎接客人一、核心词语order n. 点菜；一客（饭菜）reserve v. 预约，预定reservation n.预约，预定menu n.菜单restaurant n.餐厅，seat n. 座位,v.安排…入座restaurant manager 餐厅经理supervisor 主管captain 领班waiter 男服务员waitress 女服务员hostess 女领台二、句型范例1.Welcome to our restaurant.欢迎光临本餐厅。

2.How many persons, please?请问有几位？3.A table for two, please.请安排两人的桌子。

4.Where do you prefer to sit?您喜欢在哪个位置就坐。

5.I’ll show you to your table.我带您入坐。

e with me, please.请跟我来。

7.A waiter will come to take your order.服务员会来为您点菜。

8.I’m afraid that table is reserved.那桌恐怕已有人预定了。

9.Would you mind sharing a table?您是否愿意与别人同桌？10.We can seat you very soon.我们会很快安排您入座。

11. Could you wait in lineuntil a table is free, please?请排队等候到有空位好吗？12.How long will it take?要等多久？13. Could you wait a littlelonger, please?您再等一会儿好吗？14.I’ m very sorry to havekept you waiting.非常抱歉让您久等了。

15.We are very sorry for thedelay.非常抱歉耽搁您的时间。

快餐厅服务员接待客人的流程英语

快餐厅服务员接待客人的流程英语Fast Food Restaurant Server Customer Greeting Procedure.1. Greet the customer with a warm and friendly smile. Make eye contact and say, "Welcome to [restaurant name]. How may I help you today?"2. Ask the customer how many people are in their party. This will help you determine how many seats to prepare.3. Lead the customer to an available table. If thereare no tables available, ask the customer if they wouldlike to wait for a table to become available.4. Hand the customer a menu and ask if they would like something to drink. If the customer orders a drink, take their order and bring it to their table.5. Take the customer's food order. Once the customerhas decided what they would like to order, take their orderand repeat it back to them to ensure accuracy.6. Enter the customer's order into the computer system. This will send the order to the kitchen and prepare a receipt for the customer.7. Bring the customer's food to their table. Once the food is ready, bring it to the customer's table and ask if there is anything else they need.8. Check on the customer throughout their meal. Make sure the customer is enjoying their food and that they have everything they need.9. Clear the customer's table when they are finished. Once the customer has finished eating, clear their table and ask if they would like anything else.10. Thank the customer for their visit. When the customer is ready to leave, thank them for their visit and invite them to come back again soon.Additional Tips for Greeting Customers.Be polite and respectful. Always use polite language and be respectful of the customer's time.Be patient. Some customers may take their time ordering or eating. Be patient and give them the time they need.Be helpful. If the customer has any questions or needs assistance, be helpful and provide them with the information they need.Be positive. A positive attitude can make all the difference in the customer's experience. Smile and be friendly, even if you are having a bad day.Go the extra mile. Sometimes, going the extra mile can make a big difference in the customer's experience. For example, you could offer to refill their drink or bring them a to-go box without them having to ask.By following these tips, you can provide your customers with a positive and welcoming experience. This will help to increase customer satisfaction and loyalty.。

餐厅前台对话带翻译英语

英文：Please follow me, here we have a clean and tidy table for you.
2. 中文：您想坐在室内还是室外？
英文：Do you prefer to sit indoors or outdoors?
3. 中文：对不起，这个位置已经有客人了，请您到别的地方去坐。
五、结账
1. 中文：这是您的账单，请您核对一下。
英文：Here is your bill, please check it.
2. 中文：请问您是用现金结账还是刷卡？
英文：Would you like to pay by cash or credit card?
3. 中文：谢谢光临，欢迎下次光临。
英文：Thank you for coming, we look forward to seeing you again.
2. 中文：您需要我帮您推荐一些招牌菜吗？
英文：Would you like me to recommend some signature dishes for you?
3. 中文：请问您喜欢吃辣的还是清淡的？
英文：Do you prefer spicy or mild flavors?
四、询问客人满意度
1. 中文：请问您的餐点如何？
英文：How is your meal?
2. 中文：请问您对我们的服务满意吗？
英文：Are you satisfied with our service?
3. 中文：请问您还需要别的帮助吗？
英文：Is there anything else I can 的常见情景和表达方式，希望能对餐厅员工提供一些帮助。提高前台服务的质量，不仅可以让客人感受到更好的用餐体验，还能为餐厅带来更多的回头客和口碑宣传。因此，餐厅员工在日常工作中应该多加练习，熟练掌握前台对话的表达方式，为客人提供更加周到细致的服务。

餐厅服务英语 接待客人