外贸英语函电business english correspondence
外贸英语函电 建立业务关系
Establishment of Business Relations
Practice
2.兹介绍,本公司是中国纺织品的主要出口商 之一,经营此项业务已有多年经验,我方愿同 贵公司建立贸易关系。
This is to introduce ourselves as one of the main exporters of Chinese textile goods, having many years’ experience in this particular line of business, and we hope to establish trade relations with you.
Establishment of Business Relations
Practice
4.本公司是本地区主要儿童用品零售商,专营 玩具、儿童服饰及婴儿用品。
Our company is one of the leading retailers of children products in local area, specializing in toys, children’s clothes and baby care.
We look forward to receiving your enquiries soon.
Yours faithfully,
Establishment of Business Relations
承蒙瑞士驻北京商务参赞处推荐,我们 得知贵公司有意进行纺织品交易。
我们借此机会望与你方建立贸易关系。 我们是一家国营公司,经营纺织品的进 出口贸易。为了是你们了解我公司商品,随 函寄去我方出口商品目录表,请查收。 我们相信你们对所附之件会感兴趣。盼 复。
商务英语函电的格式及范文
商务英语函电的格式及范文English: In business English correspondence, the format is crucial for maintaining professionalism and clarity. The typical format for a business letter includes the sender's address, date, recipient's address, salutation, body of the letter, closing, and signature. It's important to use a clear and professional font, such as Arial or Times New Roman, and to keep the language formal and polite. When writing the content of the letter, it's essential to be concise and to the point, avoiding unnecessary jargon or excessive detail. In addition, the tone of the letter should be respectful and considerate, regardless of the nature of the communication. Providing clear and detailed information, along with a specific call to action or request, can help ensure that the recipient understands the purpose of the letter and knows how to respond. Lastly, it's important to proofread the letter carefully for any grammatical or typographical errors before sending it out.中文翻译: 在商务英语函电中,格式对于保持专业性和清晰性至关重要。
外贸英语函电.Cha
Requests and confirmations
Expressions like "We request that you," "We confirm that," or "Please be advised that" are commonly used to receive specific information or instructions
Writing Practice of
04 Foreign Trade English Response
Establishing business relationships
• Searching for potential customers: Utilize channels such as exhibitions, industry associations, and online platforms to find potential customers and establish connections.
The format of business English letters usually includes the header, date, recipient address, title, main body, concluding remarks, and signature. The title and concluding remarks usually vary depending on the recipient and occasion.
外贸函电Business English correspondence unit 1---3
Give up stereotyped words ห้องสมุดไป่ตู้nd informal words
(1) Awaiting your reply, we remain. (2) Beg to advise… (3) Your esteemed favour… (4) Attached hereto… (5) Let me call your attention. (6) Assuring you of our appreciation. (7) Letter under the date of… (8) Your good-selves…
5 The company's manpower needs will continue to grow next year
6 Nearly all our salesmen are against the proposed changes to the bonus system
7 We congratulate both Mr Smith and Miss Duffy on their success in the recent sales competition.
Pay attention to the rhetoric
You told us that you did not receive the samples. We are sorry to learn that you did not receive the samples. We have received your order. Thank you for your order.
We believe that our letter of January 20th , 2004 may not have stressed sufficiently how favorable our price quoted to you is. It’s hoped we shall have your order as soon as possible.(within the next few days)
外贸英语函电
10 the Modified block form with indented style In the sender's address is typed (or printed) in the up-middle part. The receiver's address starts from the left margin. The complimentary close as well as the signature are typed from the middle little towards the right.As the business letters are supposed to be simple and clear, so the Modified block form and Simplified form come out. In the Modified block form all the parts start from the left margin, except the date, complimentary close and signature which are positioned same as that in the Modified block form with indented style.
课程要求先修的知识
国际贸易 国际金融 国际市场营销 商务谈判 外贸会计
课程的主线
1、国际贸易的基本磋商程序 询盘—发盘—还盘—接受—订约—履约 2、商务谈判的过程 先期的准备——磋商——订立合同——争端 解决 3、合同的基本内容与格式
课程体系
CONTENS
外贸英语函电BusinessEnglishCorrespondenceP-PPT精选文档
Section One (P28) Introduction
1. The Significance of Establishing Business Relations
It is fairly true to say no customer, no business. To establish business relations with prospective dealers is one of the important undertakings either for a newly established firm or an old one that wishes to enlarge its business scope and turnover.
Guangzhou Fair
The more-than-50-year-old Chinese Export Commodities Fair, founded in 1957,used to be the only international showcase for Chinese products. Contracts signed at the fair account for a quarter of China's export, according to the Ministry of Commerce.
Establishing business relations is the first step in transaction in foreign trade. If a new firm, or rather a certain corporation of ours, wishes to open up a market to sell something to or buy something from firms in foreign countries, the persons in charge must first of all find out whom they are going to deal with. We should not only do everything possible to consolidate old customers but also seek new ones to enlarge our business.
《外贸英语函电doc》
Business English Correspondence
上海交通大学出版社
Module 4 Execution of a Contract
Project 9 Project 10
Project 11
Project 12
Project 13
Project 10 Packing
PART 01 PART 02 PART 03
☆ use the professional terms related to packing
☆ use the appropriate prepositions related to packing ☆ describe the packing conditions to your customers
•Inner packing In contrast with outer packing there is inner packing. It is not only designed as a form of protection to reduce the risk of goods being damaged in transit and prevent pilferage but also to aid marketing. Marketing, consumer advertising, display, presentation, protection hygiene, easy handling and self-service retailing have made sophisticated wrapping an almost universal necessity for small consumer goods. Take shampoo lotion for example, a cylindrical shape of the package makes it convenhile the other hand is scratching the scalp. Nowadays, transparent or window containers are often used. It is convenient for the customers to identify the contents when shopping, thus possibly concluding a transaction. •Neutral Packing Neutral packing is the one that makes no mention of the name of the country producing the goods and the name of the manufacturer on the commodity.
外贸函电-Unit-3概要
Practical Training
4
Part One
外贸函电
Basic knowledge concerned
5
Warming-up: After the market research and establishment of business relations, it comes to the real procedure of an import/export transaction: enquiry (询盘) offer (发盘) counter offer (还盘) acceptance (接受) So enquiry is the first real step in business negotiation. Q: 1. Which steps are indispensable in a successful business transaction? 2. Which of the above steps is made by (prospective) buyers? Or sellers?
Enquiry
7
Enquiry
The importance of enquiry:
Enquiry is the first real step in business negotiation.
The nature of enquiry:
In foreign trade an enquiry is usually (not absolutely) made by the prospective buyer without engagement(约束), requesting for information on the supply of certain goods. So we call it 询盘 or 询价 in Chinese.
商务英语相关信函-Business English Correspondence
-Parts of the letter:Letter headReference dateInside name addressAttention lineSalutation subject lineBodyComplimentary closeSignatureEnclosureCarbon copy notationPostscriptPrinciples of writing business letter: CourtesyConsiderationCompletenessClarityConcisenessConcretenessCorrectnessInquiries & repliesFirst inquiryDear Sirs,We have obtained your name and address from kee & Co, Ltd., and we are writing to enquire whether you would be willing to establish business relations with us.We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to place volume orders on you.We look forward to your early reply.Yours faithfully,Tony SmithChief BuyerReplyDear Mr. Smith,Thank you for your letter of the 20th of this month. We shall be glad to enter into business relations with your company.In compliance with request, we are sending you, under separate cover, our latest catalogue and price list covering our export range.Payment should be made by irrevocable and confirmed letter of credit.Should you wish to place an order, please E-mail or fax us.Yours sincerely,AnnChief SellerDear Sirs,From the Commercial Counselor’s Office of the US Embassy we have learned that you wish to import cotton bed-sheets and pillowcases from China.We are the leading exporter of textile products in China and have enteredinto business relationship with more than 70 countries in the world. Because of the softness and durability, our cotton bed-sheets and pillowcases are rapidly becoming popular.Enclosed you will find the catalogue, which we hope will be of interest to you. Also enclosed for your reference is our latest price list.Should you be interested in any of our product, please contact with us. Useful expressionsThrough the courtesy of the Paris Chamber of Commerce, we have your name as a firm who is interested in doing business with us.Through the courtesy of Mr. White, we are given to understand that you are one of the leading importers of silk in your area.On the recommendation of sb, we have learned with pleasure the name ofyour firm.On the recommendation of the Bank of China, we have got to know that you import Chinese textile and cotton piece goods.We learn your name and address at the International Exhibition of Machinery and Equipment in Times.We learned from the Commercial Counselor of our Embassy in Ottawa that you deal in general merchandise.We learned from China Daily that you are interested in electrical appliance and want to order immediately.We are glad to have your name and address from The Journal of Commerce.Your letter of Sept.8 has been transferred to us for attention from our head office in Beijing.Chemical products, cotton piece goods, arts and crafts, straw and willow products, embroideries, porcelain wares, jade carvings, silk flowers, toysand gifts, fat-reducing tea, black tea, table-cloth and bath towels, imitation jewellery.We deal inclusively in textiles.We are a state-operated corporation, handling the export of animal by-products.We are China National Textile Import and Export Corporation, with its headquarters in Beijing.This is to introduce the Pacific Corporation as exporters of light industrial products having business relations with more than 70 countries in the world.We write to introduce ourselves as exporters of fresh water pearls having many years’ exper ience in this particular line of business.We take the opportunity to introduce our company as exporters dealing exclusively in leather goods.We wish to inform you that we ate specialized in the export of arts and crafts.We are pleased to inform you that we handle a wide range of electric fans.We are willing to enter into business relations with you on the basis of equality and mutual benefit.Your company has been introduced to us by Smith, as prospective buyers of Chinese table-cloths. As we deal in the items, we shall be pleased to enter into business with you.As the item falls within the scope of our business, we shall be pleased to enter into direct business relations with you.We assure you of the best quality and moderate prices of our goods.We assure you that we shall do our best to promote the business between us.We look forward to your close cooperation in promoting this new product.As we approached by our clients who are in urgent need of leather shoesfor men and women we should like to know if you are able to supply the special specifications.We are interested in your range of fire extinguishers and would like you to send us details of extinguishers suitable for a small office.Please quote us your lowest prices for personal computersIf the quality of your goods is good and the price is acceptable to us, our client will place a large order with you.If your price can be reduced by 2%, we shall place 54000 cantons.Upon receipt of your catalogue, we will make inquiry for the items which are of interest to us.As we are in the market for color TV sets, we should be pleased if your would send us best quotations for Panda brand color TV sets of 19 and 21 inches.Please inform us on what items you can supply iron nails.When quoting, please state terms of payment and discount you would allow on purchase of not less than 500 dozen.We take the liberty of 冒昧地to you with a hope to get your best offers for Chinese bicycles.It is gratifying to learn from your letter that you are in a position to supply us with Bitter Apricot Kernels.As regards machine tools, we regret to say that we are not able to supply for the time being.Upon receipt of your specific enquiries, we will arrange everything necessary.Quotations, Offers & Counter-offersReply to a General InquiryDear Mr. Shen,We are pleased to learn from your inquiry of May 13 that you like our range of silk shirts.We are in a position to supply you from our wide selection of shirts and blouses which we make for all age groups. We can offer you the quantity discount of 2.5% you asked for orders over US$30,000. We usually accept confirmed and irrevocable L/C payable by draft at sight.Enclosed you will find our fall catalogue and price list quoting prices FOB C2.5% Shanghai. We are sure you will find a ready sale for our products in the USA as have sold well throughout Asia and Europe.Any orders you may place with us will have our prompt attention.A Non-firm Offer for Milk PowderDear Sirs,Thank you for your interest in A.M. milk powder. We are happy to make you a special offer, subject to our final confirmation, as follows:The origin is Western Europe, and the quality is “Extra Grade” specifications as per the fax.Packing: 4 layers paper bags with approx. 17/18 M/T per 20’container Price: US $2000/M/T CIF LumperIn case you have any further questions, Mr. Fang, please do not hesitate to contact me.A Counter-offer for Computer CaseDear Mr.Karl,Re: Your offer for Computer CaseYour FOB price of US $20/set is not good enough. We must have a price of US $18/set to get the business.We suggest that you re-examine the ESD Shield price, also study the alternative of using a wire for ESD protection or perhaps paint the underside of the frame to reduce the cost.Please reply the above before next Monday.Useful expressionsWe thank you for your enquiry of Feb.2 and are pleased to tell you we arein good connections with the best manufacturers in the country.We have much pleasure in enclosing a quotation sheet for our products and trust that their high quality will attract you to place a trial order.In accordance with the request of…at the Guangzhou Fair, we have pleasure in sending you herewith the samples and price lis t for…We take pleasure in making you an offer as requested by you some time ago, subject to our final confirmation.We are glad to learn from your enquiry of February 8 that you are interested in our ladies’ blouses. As requested our catalogue and price list are enclosed together with details of our sale conditions.We can supply most items from stock and will have no trouble in meeting your needs.We can allow you a special discount of 2% on the prices quoted, for a quantity of 50 or more.We would like to draw your attention to the trade and quantity discountwe are offering in our publicity brochure, which may be of particular interest to you.We regret that it is impossible to accept your counter-offer, even to meet you halfway; the price of raw material has advanced 20% and we shall shortly be issuing an advanced price list.Although we are anxious to open up business with you, we regret that it is impossible for us to allow the reduction asked for, because we have already cut our prices to the lowest point after examining our cost calculations.It would be great to your interest to make a trial of these goods.May we expect a trial order from you while prices are greatly in your favor?As there is a heavy demand at this time of the year for heaters, you will have to allow at least 6 weeks for delivery.We do not see any advantage in your quotations, and would like to know whether you have any better value to offer.We desire to call your attention to our special offer. You will readily understand that this offer is good only for acceptance reaching us before the end of… In view of the heavy demand for this line, we advise you to send orders as soon as possible.Your competitors are offering considerably lower prices and unless you can reduce your quotations, we shall have to buy elsewhere.We thank you for your offer, but we are buying at lower prices. Are these best prices you can offer?Chapter5 Order & AcknowledgementOrderDear Mr. Woo,New order No.MA-123Thank you for your yesterday’s E-mail and the fine price you made us for 686 systems.We confirm the order as enclosed and we will have the goods delivered to Associated Cargo Express Ltd. Latest March 1st. Our freight prices are as follows:…We will pay the freight to you so you can put it on the invoice. Please send us a Pro Forma Invoice as soon as possible and advise which account we should remit the money to.As usual, we hope you will make us a half price invoice which has to be sent with the goods, and send the invoice with correct amount to ourAccounting Dept.AcknowledgementDear Mr. Amin,Thank you very much for your letter of April 22 and your order.In common with other suppliers, we have raised our price since you placed an order with us last year, but you will be pleased to hear that we will supply your current order at the old price. I enclose our new catalogue and price list, which contain several exciting new products and our latest prices.I will keep you fully informed of the progress of your order. If you would like to get in touch with me urgently, our new fax number is 5473421 or, of course, you may prefer to phone or telex me as before.AcknowledgementDear Mr. ShangI am writing to you concerning Order No.FD134, which you placed 2 weeks ago. At that time we expected to be able to complete the order wellbefore the delivery date we promised which was 20th July, but we were told yesterday that our main supplier had a serious financial problem. This means that we have to find another supplier who could fulfill all the outstanding contracts we have to carry out. As you will appreciate, this will take some time, but we are confident that we should be able to get our materials and deliver consignments to our customers by the middle of next month.The units themselves have been assembled and now simply need completing. We regret this unfortunate situation over which we had no control and apologize for the inconvenience. If you wish to cancel the order, it would be quite understandable, but we stress that we will be able to complete delivery by the en of next month.Useful ExpressionsWe are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9.We shall place a large order with you provided the quantity of the goods and shipping period meet our requirement.If this order is satisfactorily executed, we shall place further orders with you.The material supplied must be absolutely waterproof, and we place our order subject to this guarantee.We are pleased to fine that your materials appear to be of fine quality. As a trial, we are delighted to send you a small order for 2500 dozen Rubber Shoes.We have the pleasure of sending you an order for 1,000 dozen umbrellas, at US $45 per dozen CIF New York, based on your catalogue No.51 of July1. We trust the prices mentioned therein are still in force.We order 100 units of Italian furniture No.TS-11 at $300 per unit FOB Genoa. If this order is acceptable, please let us know by SWIFT.We enclosed a trial order. If the quality is up to our expectation we shall send further orders in the near future. Your prompt attention to this order will be appreciated.We are pleased to enclose an order we have received from Messrs Grayson Bros for 300 dozen pairs of “Moonlight” Rubber Shoes.We enclosed our order, but must point out that the falling market here willheave us little or no margin of profit. We must ask you for a better price in respect of future supplies.Your samples of Red Leaf Brand Health Tea have received favorable reaction from our clients, and we are pleased to enclose our order for 400 cartons.Thanks for your letter of November 2 with catalogue and price list. We have selected four qualities and take pleasures in enclosing our order sheet No.26.We are pleased to place you an order for 100,000 sets of MP3 players.We are sorry to ask you to reduce 1,000 pcs form O/No.123 due to economic depression/wrong calculation.We regret that we cannot at present entertain/fill any new orders for…owing to heavy orders.Terms of PaymentProposal for payment by L/C from the SellerDear Mr. Woo,Thanks for your order #3325 and we’re pleased to say that we have adequate stocks of Type EM 127DN tapes in our warehouse, and that delivery date can be met.Payment by irrevocable letter of credit if convenient for us, and we shall draw a 60 days bill on your bank.We are now awaiting the arrival of your L/C on receipt of which we shall make the necessary arrangements for the shipment of your order. Any request for further assistance or information will receive our immediate attention.Sincerely yours,Tang WanliangOverseas Sales DirectorProposal for Payment by L/C from the BuyerDear Sirs,We would like to place an order for 500 Irina 272 microphones at your price of US $50 each CIF Lagos, for shipment during November.We would like to pay for this order by a 30-day L/C. This is an orderinvolving US $25,000 and since we have only moderate cash reserves, tying up funds for 1 or 2 months would be inconvenient for us.We much appreciate the support you have given us in the past and would be most grateful if you could extend this favor to us. If you are agreeable, please send us you contract. On receipt, we will establish the relevant L/C immediately.Yours faithfully,Hamzza A. SesayManaging directorUrging the Establishment of the L/CDear Mr. Amin,We refer to your order for 500 Dozen pairs of Apple jeans and our sales confirmation No.225.We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.We would be grateful if you would expedite establishment of the L/C so that we can ship the order on time.In order to avoid any further delay, please make sure that the L/C instructions are in precise accordance with the terms of the contract.We look forward to receiving your response at an early date.Sincerely yours,Wang JuAmending L/CDear Mr. Boosh,We regret to inform you that we can only ship above goods at the end of June if we can receive your following amendment by cable before this week;1.Please change the price term to CIF Shanghai, China;2.Transshipment is to be allowed;3.Extend the latest shipping date to July 25, 2010 and the validity toAugust 10, 2010.We will proceed the packing and inspection only upon receipt of your above amendment. To show our sincerity, we will pay for the amendment charge and will return you the freight cost from Shanghai to HK after shipment is made.Please move faster on this amendment to avoid the delay in shipment.Please understand that our bank can only make the irrevocable L/C to us upon receipt of your correction.We are really sorry for the trouble caused and appreciate your great help on the matter.Asking to Ship Order Cash on DeliveryDear Mr. Augustatos,Thank you for your order No.5656 of 30 May for 500 cases of black tea.We would like to arrange immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time.Would it be acceptable to ship this order cash on delivery?If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in strictest confidence.We look forward to hearing from you.Yours sincerely,Geng ShuyingUseful ExpressionsWe adopt payment by L/CWe refer you to Contract No.824 prescribing payment by sight L/C.We regret that we are unable to consider your request for payment under D/A terms.We are prepared to accept payment for your trial order on D/P basis.Please expedite the L/C so that we may execute the order smoothly.The shipment date is approaching. It would be advisable for you to open the L/C covering your order No. 751 as early as possible so as to enable us to effect shipment within the stipulated time limit.Please see to it that payment is made by confirmed, irrevocable L/C in your favor, available by draft at sight, and allowing transshipment and partial shipment.We have instructed the Bank of Toronto to open L/C for US$20,000/order No.25/1,000 casks of iron nails in your favor.We have instructed our bankers, the Standard Chartered Bank, Hong Kong to telegraph the sum of HK$2,000 for the credit of your account at the BOC, Shanghai.We have extended the shipment and validity dates of the L/C to October 15 and 31 respectively.According to the stipulations in our S/C No. 210, you should send us your L/C one month preceding the date of shipment.The buyer shall pay the total value to the seller in advance by T/T not later than May 15.It has been our usual practice to do business with payment by D/P at sight instead of by L/C.Your proposal for payment by time draft for Order No.1156 is acceptable to us, and w e shall draw on you at 60 days’ sight after the goods have been shipped. Please honor our draft when it falls due.In order to pave the way for your pushing the sale of our products in your market, we will accept payment by D/P at sight as a special accommodation.Your request for payment by D/P has been taken into consideration. In view of the small amount of this transaction, we are prepared to effect shipment on this basis.Please note that payment is to be made by confirmed, irrevocable L/C allowing partial shipments and transshipment, available by draft at sight.Our usual mode of payment is by confirmed, irrevocable L/C, available by draft at sight for the full amount of the invoice value to be established in our favor through a bank acceptable to us.In order to cover this order we have established an irrevocable and confirmed L/C in your favor through Barclays Bank, London for Stg.45,000.We have opened an irrevocable L/C No.GB418 through the Citi Bank, NY.To cover the value of goods ordered under our P/C No…. an irrevocable L/C No. … for USD… has been established by the BOC in… on… in your favor.In accordance with the terms of our Contract No. … for …, we prepare to open the covering L/C within this week, and shall advise you by cable as soon as it is opened. We expect your best cooperation in the execution of this order.Just a line to inform you that we have today opened an L/C to cover our purchase of Surgical InstrumentsWe have opened an L/C in your favor for the amount of USD.Application has been make to the bank for the establishment of L/C covering… M/T of Rice.We have instructed our bank to issue a confirmed, irrevocable L/C in your favor.As soon as I hear from you that the goods are ready for shipment, I shall ask the buyer to establish the L/C.In compliance with you cable request of…, we have amended the relative L/C to allow shipment not later than…. We look forward to your advice of shipment in due course.Reference is made to the prepayment of USD… called for i n our Contract No…. The BOC in this city has advised us of the arrival of your banker’s Letter of Guarantee. We are remitting the money to your by mail transfer through said Bank. Kindly note.Referring to the goods ordered under our Contract No. … in the value of USD… to be collected by D/A, we wish to advise that we have accepted your draft D/A… days after sight on presentation by the BOC, and we will make payment at this maturity.Dear Sirs,We very much regret to inform that up to now we have not received your reply to the letter we wrote you a month ago. We sent you a letter today inthe hope that you could account for the reason of delay in payment. We have done business for many years and you have a good financial standing. We don’t understand why y ou have not paid the account by banker’s draft which is eight weeks overdue.Since you are our regular customer we give you time to settle the account and we won’t expect such things will happen again.Dear Sirs,We received your L/C No.880128 with thanks, but we found the following mistakes:1.the price should be FOB HK2.transshipment should be allowed3.the latest shipping date should be 10/3Please amend the above soon and confirm by fax.PackingStating Packing RequirementsDear Sirs,On May 20, we received your consignment of 40 cardboard cartons ofsteel screws.We regret to inform you that 10 cartons were delivered damaged and the contents had spilled, leading to some losses.We accept that the damage was not your fault but feel that we must modify our packing requirements to avoid future losses.We require that future packing be in wooden boxes of 20 kilos net, each wooden box containing 40 cardboard packs of 500 grams net.Please let us know whether you can meet these specifications and whether they will lead to an increase in your prices.We look forward to your early confirmation.Sincerely yours,Stating Marking RequirementsDear Sirs,We enclose the countersigned copy of contract No.250 0f 3 October 2000 for 360 bales of printed cottons.The letter of credit is on its way to you.Please mark the bales with our initials, with the destination and contract number as follows:KTLONDON250This will apply to all shipments unless otherwise instructed.Please advise us by fax as soon as shipment is effected.Yours faithfully,Hamzza A. SesayBuyer’s Response to PackingDear Mike,Re: Packing for Ready-Made BlouseWe have approached our clients about packing after receiving your letterof July 10. after our repeated explanation they accept your packing the blouse in cartons if you guarantee that you will pay compensation in all cases wherein they cannot indemnify from the insurance company for the reason that the cartons used are not seaworthy.We must remind you that should the insurance company refuse compensation, you would hold yourselves responsible for the losses our clients might sustain on account of your using such cartons.We think you will understand our candid statement is made for our mutual benefits, as packing is a sensitive subject, which often leads to trade dispute.We appreciate your cooperation.Packing Proposal from the BuyerDear Sir or Madam:We refer to our order for 500 dozen pairs of Apple jeans and your sales confirmation No.225.Particular care should be taken about the packing of the goods to be delivered in the first order. It is the usual practice here that 10 shirts arepacked to a carton and 10 cartons to a strong seaworthy wooden case. There will be a flow of orders if this initial order proves to be satisfactory.We are enclosing our confirmation of purchase.We trust this order will be the first of a series of deals between us.Amending for Packing and MarkingDear Sir or Madam:Re:S/C 800918 for PackingWe have received the above S/C and find that the packing clause is not so clear. The relative clause reads as follows: “Packing-seaworthy export packing, suitable for long distance ocean transportation.”In order to eliminate possible future trouble, we should like to make clearbeforehand our packing requirements as follows:The tea under the captioned contract should be packed in international standard tin boxes, 24 boxes to a pallet, 10 pallets to a FCL container. On the outer packing please make our initials JGT in a diamond , under which the port of destination and our order number should be stenciled. In addition, warning marks like KEEP DRY, USE NO HOOK, etc. should also be indicated.We look forward to your reply.Informing the Details of the PackingDear Mr. Autustatos,The consignment you ordered, O/No.9613, was dispatched today, and should arrive within three weeks.The engine parts have been wrapped in waterproof material and packed into crates. Carburetor units have been packed separately into boxes attached into crates to the inside of each crate. Lifting hooks are provided at four points. These crates are non-returnable.The generator hove been bolted into specially made crates and surrounded by hard padding. These have lifting hooks at two points. A charge of US$120 has been made on each of these crates, which if repayable if you return them in reasonable condition.Useful ExpressionsThe 0.5 liter tins of paint will be supplied in strong cardboard cartons, each containing 48 tins, with a gross weight of 50kg.All export bicycles are wrapped in strong waterproof material at the port and packed in pairs in lightweight crates.We will pack the material in bales of approximate 2 meters in length and 3 meters in girth. The protective canvas will be provided with ears to facilitate lifting.We pack our shirts in plastic-lined, waterproof cartons, reinforced withmetal traps.A special crate with reinforced bottom will be needed for the transport of such a large machine, and both padding and bolting down will be essential.We object to packing in cartons unless the flaps are glued down and the cartons secured by metal bands.Our usual packing for dyed poplin is in bales lined with waterproof paper, each containing 500 yards in single color.Our usual packing for tea has proven successful for a long time in many export shipment.The great care must be given to packing as any damage in transit would result in great loss.The careful consideration has been taken into packing. We have improved it so as to avoid damage to the goods.Please limit the weight of any one carton to 10kg and metal-strap all。
外贸英语函电实盘范文要求
外贸英语函电实盘范文要求In the dynamic landscape of international trade, effective business communication plays a pivotal role in fostering successful partnerships and navigating the complexities of cross-border transactions. The mastery of English language skills, particularly in the realm of correspondence, has become a crucial asset for professionals engaged in foreign trade. This essay aims to provide a comprehensive overview of sample business English correspondence for foreign trade, highlighting the essential elements and best practices that can contribute to the success of your international business endeavors.Inquiry LetterThe inquiry letter serves as the initial point of contact with a prospective business partner. It should convey a clear and concise message, capturing the essence of your interest and the specific needs or requirements you have. A well-crafted inquiry letter should include the following key components:1. Introduction: Begin by introducing yourself, your company, andthe purpose of your inquiry. Clearly state the products or services you are interested in and the reasons for your interest.2. Product or Service Details: Provide detailed information about the products or services you are inquiring about, including specifications, quantities, and any other relevant details. This demonstrates your understanding of the market and your specific needs.3. Delivery and Payment Terms: Outline your preferred delivery timeline and payment terms, indicating your flexibility and willingness to negotiate to reach a mutually beneficial agreement.4. Request for Information: Conclude the letter by requesting additional information or a formal quotation from the recipient. Encourage them to respond promptly and provide a clear timeline for your decision-making process.Quotation LetterUpon receiving an inquiry, the next step in the correspondence process is the quotation letter. This document provides the prospective customer with a detailed breakdown of the proposed pricing, terms, and conditions for the products or services. A well-structured quotation letter should include the following elements:1. Introduction: Begin by acknowledging the recipient's initial inquiryand reiterating your understanding of their requirements.2. Product or Service Details: Provide a comprehensive list of the products or services, including their descriptions, quantities, unit prices, and any applicable discounts or volume-based pricing.3. Delivery and Shipping: Outline the estimated delivery timeline, shipping methods, and any associated costs. Clearly communicate your ability to meet the customer's needs in a timely and efficient manner.4. Payment Terms: Specify the preferred payment terms, including any deposit requirements, payment schedules, and accepted payment methods. Ensure that these terms are competitive and in line with industry standards.5. Validity Period: Clearly state the validity period of the quotation, allowing the customer to make an informed decision within a reasonable timeframe.6. Additional Information: Include any relevant certifications, warranties, or after-sales support that you can offer to enhance the value proposition for the customer.7. Call to Action: Conclude the letter by inviting the customer toplace an order or request any additional information they may require.Purchase OrderThe purchase order is a legally binding document that formalizes the customer's commitment to the transaction. A well-crafted purchase order should include the following key elements:1. Order Details: Provide a comprehensive list of the ordered products or services, including their descriptions, quantities, unit prices, and total cost.2. Delivery and Shipping: Specify the agreed-upon delivery timeline, shipping method, and any associated costs.3. Payment Terms: Outline the payment terms, including any deposit requirements, payment schedules, and accepted payment methods.4. Delivery Address and Contact Information: Clearly state the delivery address and provide the relevant contact information for both the buyer and the seller.5. Terms and Conditions: Include any applicable terms and conditions, such as warranty coverage, return policies, and dispute resolution procedures.6. Signatures: Ensure that the purchase order is signed by authorized representatives from both the buyer and the seller, solidifying the agreement.Proforma InvoiceThe proforma invoice serves as a preliminary invoice, providing the customer with a detailed breakdown of the transaction before the final invoice is issued. A well-structured proforma invoice should include the following elements:1. Invoice Details: Provide a unique invoice number, the date of issuance, and the currency of the transaction.2. Buyer and Seller Information: Clearly state the names, addresses, and contact details of both the buyer and the seller.3. Order Details: List the ordered products or services, including their descriptions, quantities, unit prices, and total cost.4. Shipping and Handling: Outline the shipping method, any applicable freight or handling charges, and the estimated delivery timeline.5. Payment Terms: Specify the preferred payment terms, includingany deposit requirements, payment schedules, and accepted payment methods.6. Additional Information: Include any relevant certifications, warranties, or after-sales support that you can offer to the customer.7. Validity Period: Clearly state the validity period of the proforma invoice, allowing the customer to make an informed decision within a reasonable timeframe.Commercial InvoiceThe commercial invoice is the final and most important document in the foreign trade correspondence process. It serves as the official record of the transaction and is required for customs clearance. A well-crafted commercial invoice should include the following key elements:1. Invoice Details: Provide a unique invoice number, the date of issuance, and the currency of the transaction.2. Buyer and Seller Information: Clearly state the names, addresses, and contact details of both the buyer and the seller.3. Order Details: List the ordered products or services, including their descriptions, quantities, unit prices, and total cost.4. Shipping and Handling: Outline the shipping method, any applicable freight or handling charges, and the actual delivery timeline.5. Payment Terms: Specify the agreed-upon payment terms, including any deposit requirements, payment schedules, and accepted payment methods.6. Customs Information: Provide any relevant customs information, such as the Harmonized System (HS) codes, country of origin, and any applicable trade agreements or preferential tariff treatments.7. Additional Information: Include any relevant certifications, warranties, or after-sales support that you can offer to the customer.By mastering the art of business English correspondence for foreign trade, professionals can effectively communicate with their international partners, build trust, and navigate the complexities of cross-border transactions. The sample formats and best practices outlined in this essay serve as a comprehensive guide to help you elevate your business communication skills and achieve success in the global marketplace.。
--外贸函电Business English Correspondence1
Yours faithfully, Colin Ryan
The Formats of Business Letters
Full Block Style The full block style is an American style, which has now come to much more widely used than before. In the block form, every part of a letter is typed from the left margin. It is convenient to be typed with typewriter but the layout looks somewhat crowded and imbalanced.
Gentlemen
Order No.789 for Tools This is to inform you Mr. E.. Edwards, president of Poula Inc. resigned from that company and established a new company under the name of Allen Inc. We are pleased to place with you our first trial order.
Business English Correspondence
Teaching Outline
Unit One Basic Knowledge of Business Letter Writing
The Structure of Business Letters
外贸英语函电business english correspondence
. 2 注意修饰词的位置 Com pare the following three pairs of sentences:
Pair 1:--We can supply 50 tons of the item only;
-- We can only supply 50 tons of the item.
3. Features
1. It has its unique language style and jargons ; e.g. We are in the market for silk blouses and
should be pleased if you could kindly quote us your keenest prices for the goods below 2. It is full of business terminations and abbreviations; e.g. Offer quotation order counteroffer letter of credit CIF FOB 3. There is a close relations between EBC and international trade e.g. ASA :AMERICAN STANDARD ASSOCIATION
2
quotations and offers
3
Conclusion of business letter
Steps of an all-round transaction
Execution of orders
5 6
Payment Packing,shipping and insurance Complaint claim and adjustment
外贸英语函电BusinessEnglishCorrespondence-PPT精品文档
2. The Reply to an Inquiry
An inquiry received from abroad must be answered fully and promptly. The reply to an inquiry can be regarded as an OFFER if you state all the terms and conditions as reiries
General Inquiries: If the importers want to have a general idea of the commodity, which the exporter is in a position to supply, they may make a request for a pricelist, a catalogue, samples and other terms. This is a general inquiry. Generally, it is also a first inquiry without first writing a letter to establish business relations
Inquiries from regular customers may be very simple in content, in which only the name and/or specifications of the commodity will be mentioned. Other inquiries may include great details such as the name of the commodity, quality, specifications, quantity, terms of price, terms of payment, time of shipment, packing method, etc. required by the buyer so as to enable the seller to make proper offers.
商务英语函电第四章
and followers Goodwill
The History and Development of Business English
Response
Origin
Business English Correspondence can trace its roots back to the development of the English language and the emergence of international trade
02
Writing Skills for Business English
Response
Writing Principles
Accuracy Brevity Clarity Courtesy
Ensure that all information you provide is accurate and precise Do not use approximations or guides
Use active voice
Use the active voice to make your writing more consensus and direct Avoid using passive voice unless necessary
Organize your thoughts well
Use of formal meetings and closures
Knowledge and recommendation of business partners' work
Official Language
Use of personal language to maintain a formal tone
外贸英语函电Business English Correspondence
Steps/Contents
Typical Expressions
For letters of acceptance or confirming acceptance
1. Thanking the offeror for his offer. Thank you for your offer of …(谢谢你方……时 候的报盘。)
Many thanks for your reply to our inquiry for….(很感谢贵公司对我方关于…询盘的答复。) Thank you for your prompt reply and detailed quotation.(感谢您的及时答复和详细报价。) Thank you for the samples you sent in response to our inquiry of ...(谢谢贵公司对我方…询盘的答 复并寄来样品。)
Steps/Contents
Typical Expressions
We counter offer as follows: …(我方还盘如下:) Your competitors are offering considerably lower prices and unless you can reduce your quotations, we shall have to buy elsewhere. (你 们竞争对手的报价要低很多。除非你们降价,否 则我们得从他处购买。)
Steps/Contents
Typical Expressions Please keep us informed of the supply position in your place.(请随时告知你处市场的供货情况。)
外贸英语函电课件
Module 3 Enquiry, Offer, Counter-offer and Acceptance
1 2 3
Learning Goals (Job competency) Learning Task 1 Learning Task 2 Learning Task 3 Module Assessment Module Conclusion
Section 5 Simulation Workshop
Section 6 Summary
1. Enquiry and Reply
Enquiry: get the required information of the supply of certain product, service or the general information. General Enquiry: asking for common data, such as catalogue, price list, sample and pictures, etc. Specific Enquiry: specifically enquiry about name of commodity, specifications, quantity, unit price, date of shipment, payment terms and packing, etc.
We would be pleased if you could send us your catalogue, pricelist together with any samples you can supply. We would also appreciate it if you could tell us the terms of payment with which you do business with others. We look forward to receiving your letter soon. Yours faithfully, (signature)
外贸英语函电o.ppt
Module Nine Complaints and Claims
1 Learning Goals (Job competency) 2 Learning Task 1 3 Learning Task 2 4 Module Assessment 5 Module Conclusion
Learning Task 1 Complaints
❖Para.1 Receipt of goods ❖Para.2 Details of complaints ❖Para.3 Request for replacement ❖Para.4 Expectation of early reply
Letter 2 Reply to the letter of Letter 1
Closing hope for future business or apologize for the inconvenience
Writing Guide for Complaint Reply
2. disagree to accept the complaint
Openin •acknowledge: receipt of the letter or
According to the survey report it was evidenced that 4 out of 10 cartons were totally wet from sea water mainly due to your improper package. Each carton was invoiced
Section 1 Lead in Section 2 Business Compass Section 3 Work Samples and Analysis
外贸英语函电商务英语应用文写作课后答案
外贸英语函电商务英语应用文写作课后答案外贸英语函电Business English Correspondence ---商务英语应用文写作Review Subject一.单词互译二.汉译英(句子—课后练习)Unit2-Unit81.我公司是该地区电子产品的主要进口商之一,我们借此机会与贵方接洽,希望与贵方建立贸易关系。
My company is the one of the leading importers of electronic products, we would like to take this opportunity to consult with you, hope to establish business relation with you.2.我公司经营机械设备的进出口业务已多年,我们的产品在许多国家享有盛誉。
My company has been running the imports and exports of machinery and equipment for many years, our products had enjoyed great popularity in many countries.3.承我国驻北京大使馆商务参赞处介绍,得知你公司的名称和地址。
Through the courtesy of the Commercial Counsellor of my Embassy in Beijing,we come to know your name and address.4.我们了解到你们是日用化学品制造商。
我们有一客户想要购买贵国化妆品,如能立即航寄目前所能供之货的目录及价格表,我们将不胜感激。
We understand that you are the manufacturer of Daily Chemical . One of our customers is in the market for cosmetics in yourcountry. We shall appreciate it if you will enclose a copy of your catalog covering the goods available at present and the price list.5.有关我们的资信情况,请向中国银行上海分行咨询For our credit standing, please refer to the Bank of China , Shanghai Branch.6.请报你方最优惠的上海到岸价,包括我方3%佣金。
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II. Writing Principles--- Completeness.
pleteness contains all the necessary information to
the readers (the counterpart or the public) and answers all the questions and requirements put forward by the readers. 包含所有必须的信息。
b. every two months 两月一次
-- We have a direct sailing from Shanghai to Los Angeles every two months.
II. Writing Principles---Clearness
缩写
FOB
CIF、
不同国家的人对某些数字的表达方式不一
例如英、美两国对billion的理解不一样。所以 最安全的办法是数字和文字同时使用
UK:1,000,000,000,000 US:1,000,000,000
E.G.
• $10575.9 (ten thousand five hundred and seventy-five dollars, ninety cents.)
II. Writing Principles---Concreteness
2. Concreteness be specific, definite and persuasive instead
of being vague, general and abstract.
(具体数字描述)
e.g.-- We wish to confirm our telegram yesterday. --We wish to confirm our telegram of march 29,1999.
(3)knowledge of technical terms (通晓专业术语);
(4)knowledge of psychology (掌握人的心理);
(5)skills in salesmanship (掌握熟练的推销技巧)。
Section Two
Principles of Business Letter Writing
3. Features
1. It has its unique language style and jargons ; e.g. We are in the market for silk blouses and
should be pleased if you could kindly quote us your keenest prices for the goods below 2. It is full of business terminations and abbreviations; e.g. Offer quotation order counteroffer letter of credit CIF FOB 3. There is a close relations between EBC and international trade e.g. ASA :AMERICAN STANDARD ASSOCIATION
II. Writing Principleleteness 2. Concreteness 3. Clearness 4. Conciseness 5. Courtesy 6. Consideration 7. Correctness
完整 具体 清楚 简洁 礼貌
介词
• The price has been increased to$20. 到 • The price has been increased by$20. 了 • The price has been increased from$20 从
II. Writing Principles---Clearness
--The brakes can stop a car within a short distance. --These type SMO2 power brakes can stop a 4-ton car traveling 65 miles an hour
II. Writing Principles---Clearness
2
quotations and offers
3
Conclusion of business letter
Steps of an all-round transaction
Execution of orders
5 6
Payment Packing,shipping and insurance Complaint claim and adjustment
3. Clearness
(clarity)
to make sure that what you write is so clear
that it can’t be misunderstood.
要确保意思清楚地向对方表达而不会产生误解.
Notice:
1) Avoid using the words, and sentences equivocal in meaning ;
Pair 3: -- Please let us know what you wish us to do about this matter as soon as possible. -- Please let us as soon as possible know what you wish us to do about this matter.
--我们只提供这种商品50
-
--我们提供这种商品仅限50
II. Writing Principles---Clearness
Pair2: --The L/C must reach us not later than
September 1st for arranging shipment.
--The L/C must reach us for arranging shipment not later than September 1st.
Section One
Introduction of Business Letter
Writing
Steps of an all-round transaction
1 ways to look for new customers and explo re new market
enquiries and requests
Other letter writing
I Brief Introduction
1.Definition English business correspondence refers to
the letters , cables, telexes, faxes and e-mails dealing in international business, as well as in domestic trade, of course
外贸英语函 电
Business English Correspondence
Chapter One
Basic Knowledge of Business Letter Writing
Contents of Chapter 1
Section One Brief Introduction Section Two Good Writing Principles Section Three Structure of a Business Letter Section Four Layout of a Business Letter Section Five Addressing Envelopes Section Six Some Rules of Good Writing
What do you expect to get after learning this course?
1. Know how to write proper business English letters;
(writing styles, language, writing techniques, structure and layout)
II. Writing Principles---Clearness
4) Pay attention to the rationality in logic, the variety in sentence structure, the compact in plot and coherence in meanings.
. 2 注意修饰词的位置 Com pare the following three pairs of sentences:
Pair 1:--We can supply 50 tons of the item only;
-- We can only supply 50 tons of the item.
• Target the middle and senior students
• Deal with business communication in the form of telexes, fax or letters
• Combine characteristics of English and international trade
2. Know how to communicate and operate in International Business;
(International Business knowledge and techniques, technical terms and expressions, sentences pattern )