2019年商务英语考试BEC中级模拟题

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2019年商务英语考试BEC中级预测题

2019年商务英语考试BEC中级预测题

2019年商务英语考试BEC中级预测题单项选择题1、根据下面资料,回答题Morning,NoonandNight The long-hours culture at workWorking an eight-hour day is a luxury for most professional people. Nowadays, the only way to guarantee an eight-hour working day is to have a kind of job where you clock on and off. Those professionals who have managed to limit theirhours to what was, 20 years ago, averagely do not wish to identify themselves. "1 can quite easily achieve my workwithin a normal day, but I don't like to draw attention to it," says one sales manager. "People looked at me when I left at 5 o'clock. Now, I put paperwork in my bag. People assumeI'm doing extra hours at home."But more typical is Mark, who works as an account manager. He says, "My contract says I work from 9 until 5 with extrahours as necessary. It sounds as if the extra hours are exceptional. In fact, my job would be enough not only for me, but also for someone else part- time. The idea of an eight-hour day makes me laugh!" He says he has thought about going freelance but realizes that this doesn't guarantee better working hours.Professor Cary Cooper, occupational psychologist at the University of Manchester, is the author of the annual Quality of Working, Life survey. The most recent survey found that 77% of managers in Britain work more than their contracted hours, and that this is having a damaging effect for their health,relationships and productivity. Professor Cooper is critical of the long-hour culture. He says that while bosses believe long hours lead to greater efficiency, there is no evidence support this. "In fact, the evidence shows that long hours make you ill." There are, he says, steps that can be taken. One is to accept that the in-tray will never be empty. "There are always things to do. You just have to make the rule that on certain days you go home early. Prioritizing work and doing essential tasks first helps," he says. He also thinksit's time to criticize bad employers and unreasonable terms of employment. By all means, show commitment where necessary but when expectations are too high, people have to begin saying openly that they have a life outside of work.Personal development coach Mo Shapiro agrees that communication is important. Staff needs to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. She recognizes, however, that in many organizations the response might well be, "If you want interests outside work, then find another job".She believes that senior staff has a duty to set an example. "1 recently worked for a firm of solicitors where the partners started at 7:30 am. What kind of message is that to send to the staff?" She believes there is no shame in working sensible hours - in fact quite the reverse."Some people might be in at 7:30 but will be doing very little. You can work really hard from9 to 5 and achieve the same. If you find it difficult to achieve an eight-hour day, there is, as a last resort, the old trick of leaving your jacket on your chairand your computer switched on, even after you have left the building.What does the writer say in the first paragraph about people who work an eight-hour day?A. They are reluctant to admit to this.B. They are disliked by their colleagues.C. They are limited to certain professions.D. They often catch up on work in the evenings.2、根据下面资料,回答题Sell, Sell, SellLast year over ε 13bn was spent on advertising in the UK and research indicates that most people will have seen 2m sales messages by the time they are 30. Advertising is big business and often acts as the interface between commerce and culture. While there are many adverts that just irritate, there are some that are miniature works of art. (0).. G... The advertisers themselves believe they are delivering an important message because they are protecting and promoting a client's brand and extending greater choice to the consumer.(8)Instead of being free, many TV channels would only be available on subscription packages of about ε 500 per month and newspapers might cost six times more than their present cover pdce.There are many different models of advertising practice, but no one is precisely sure what makes a good advert. (9) While some try to get you to buy a product, others, such as anti- smoking campaigns, aim to get you not to do something. Some adverts are not aimed at consumers at。

2019年剑桥商务英语考试BEC中级模拟题

2019年剑桥商务英语考试BEC中级模拟题

2019年剑桥商务英语考试BEC中级模拟题单项选择题1、根据下面资料,回答题 A.James King: Chief Executive of Fentons Finance King was nominateD for the quality of his leadership, with the judges claiming that the Fentons Finance boss is almost revereD by his team.He is crediteD with reinventing Fentons Finance - revitalizing its culture of inflexibility, removing outdateD pre-merger barriers anD playing A.brilliant tactical game.He leD everyone to believe he was opposeD to large mergers anD then jumpeD on the Westcombe Bank opportunity at just the right moment.History will be the judge, but for now the markets consider King to be A.star. B.Keith Nash: Chief Executive of Hamley's Supermarkets Nash took over as CEO when Hamley's systems anD distribution were out of date anD the branD badly needeD freshening up.He began refocusing the branD at the higher quality enD of the fooD market anD launcheD several own-branD initiatives for the health conscious.As A.result, the share price has gone up nearly 80 per cent.This shoulD be extremely satisfying for Nash, who haD left the retailerin 1986, disappointeD after failing to secure the top job. C.Jorge Marquez: Chairman of the Kenwick Group Marquez was A.popular choice for his achievements at Kenwick.The judges say he has been courageous in pushing through the appointment of controversial or inexperienceD chief executives to companies within the group, anD then sponsoring them as they transformeD their businesses.He operates as A."virtual" chairman, without A.permanent office in any one company.He phones his CEOs regularly, anD several of them have acknowledgeD the vital contribution he makes to theireffectiveness.Everyone is impresseD at how he also finds the time to be chairman of two other large companies. D.RicharD Jenkins: Finance Director of Centron Advertising Labouring in the shadow of A.high-profile boss can sometimes draw attention away from the finance director, anD the judges considereD it was high time Jenkins got that attention.The CEO may be the publiC.face of Centron, but Jenkins is the one who makes it run smoothly.BehinD the scenes, he is constantly demonstrating that budgets anD forecasts are what is needeD to make A.company successful, particularly nowthat the advertising market has been hit by recession, it is largely thanks to him that Centron is in much better shape than its rivals. This businessman has successfully targeteD A.different group of consumers. 2、根据下面资料,回答题 A Gianluca Tramcere, Silica Systems An outsourced IT service is never a fully independent entity. It is tied to the home company's previous and continuing systems of working. But despite the added responsibility of managing new ways of working, many businesses ignore the integration process. They fail to establish contracts that define the ways in which the two companies will work alongside one another, and focus solely on the technological aspects of service delivery. B Kevin Rayner, Domola Businesses need to build integration competency centers dedicated to managing the integration effort. It is critical to have an individual in charge to check that the external and internal business operations work together. Although companies often think of outsourcing as a way of getting rid of people and assets, they need to remember that, at the same time, outsourcing involves gaining people. Because there is a new operation being carried out in a different way outside of the home business, this creates atraining element. C Clayton Locke, Digital Solutions Communication is the key to success, and outsourcing to other regions or countries can lead to a range of problems. For any such initiative, it is necessary to create a team where there is good, open communication and a clear understanding of objectives and incentives. Bringing people to the home location from the outsourced centre is necessary, since it can aid understanding of the complexities of the existing system. To integrate efficiently, outsourcing personnel have to talk to the home company's executives and users to understand their experiences. D Kim Noon, J G Tech One way to avoid the difficulties of integration is to create a joint venture company with the outsourcer. Thus, a company can swap its assets for a share of the profits. Yet joint ventures bring potential troubles and companies should be careful not to lose sight of the original rationale for outsourcing: to gain cost efficiencies and quality of service in an area that for some reason could not be carried out entirely in-house. The complexities and costs of a joint venture initiative should not be underestimated. the need to teach skills to employees working on the outsourced process 3、根据下面内容,回答题 Buffet Zone Lucy Robertson started working at a take-away food business to supplement her income during her student days at Edinburgh University. Several years later she had bought the business and now, 17 years on, she owns Grapevine Caterers, probably Scotland's leading independent caterers, with a turnover of almost ε6m. She had never planned to own a business, and had certainly never considered a career in catering. (0)...G… However, her u nplanned career began in 1985, when she returned to Edinburgh and discovered that the takeaway she had worked in was up for。

2019年商务英语考试BEC中级预测试题6

2019年商务英语考试BEC中级预测试题6

2019年商务英语考试BEC中级预测试题6单项选择题1、根据下面资料,回答题AThe Birmingham Alliance will provide Birmingham with one of Europe's largest regional shopping centres, right in the heart of the city.The Alliance, an initiative between three of the largest developers in the country, all with extensive experience of urban regeneration schemes, will facilitate an 800m investment in Birmingham.This will regenerate 40 acres of the city centre within the next decade.Planning permission is in place for the new scheme, which will be A.short distance from existing prime retail areas.The development will be well serviceD by all forms of publiC.transport, as well as providing parking space forε3,200 cars.BThe private-publiC.partnership between Legal & General anD Bracknell Town Council will manage the ~ 500m regeneration of the town's centre.The proposals, which are awaiting the outcome of consultation with local residents, provide for approximately 102,000 m2 of retail anD leisure facilities,ε200 residential units anD office accommodation.This development is expecteD to set the standarD for town centre regeneration schemes to come because of the way it integratesthe business anD community sectors.It will also facilitate great improvements in the region's transport infrastructure.CBluewater is A.symbol of retail excellence, achieveD through A.unique combination of design, retail mix, leisure, catering anD hospitality.The centre, surroundeD by parkland, is situateD in the country's most affluent region.Eleven million people, with A.combineD spending power predicteD to exceeD A.recorD 5.5bn, live within 60 minutes of the centre.The developers set A.precedent in the industry by gating the country's three best-known department stores to open very large branches within the centre, as well as over 300 leading fashion anD lifestyle stores.DFollowing its recent stock market success, LenD Lease is now developing Overgate shopping centre in Dundee.Construction is well under way, anD with several of the country's best-known retailers already secured, LenD Lease is promoting the centre as the unrivalleD shopping destination of the region.The economiC.base of the areA.has improveD continuously over the past decade, due to the fast expansion of the biomedical anD service sectors.With an estimateD potential market of 500,000 people, Overgate is proving attractive to leading UK retailers.This development is in an areA.where the potential for consumer spending is the highest in the country.2、根据下面资料,回答题A.James King: Chief Executive of Fentons FinanceKing was nominateD for the quality of his leadership, with the judges claiming that the Fentons Finance boss is almost revereD by his team.He is crediteD with reinventing Fentons Finance - revitalizing its culture of inflexibility, removing outdateD pre-merger barriers anD playing A.brillianttactical game.He leD everyone to believe he was opposeD to large mergers anD then jumpeD on the Westcombe Bank opportunity at just the right moment.History will be the judge, but for now the markets consider King to be A.star.B.Keith Nash: Chief Executive of Hamley's SupermarketsNash took over as CEO when Hamley's systems anD distribution were out of date anD the branD badly needeD freshening up.He began refocusing the branD at the higher quality enD of the fooD market anD launcheD several own-branD initiatives for the health conscious.As A.result, the share price has gone up nearly 80 per cent.This shoulD be extremely satisfyingfor Nash, who haD left the retailer in 1986, disappointeD after failing to secure the top job.C.Jorge Marquez: Chairman of the Kenwick GroupMarquez was A.popular choice for his achievements at Kenwick.The judges say he has been courageous in pushing through the appointment of controversial or inexperienceD chief executives to companies within the group, anD then sponsoring them as they transformeD their businesses.He operates as A."virtual" chairman, without A.permanentoffice in any one company.He phones his CEOs regularly, anD several of them have acknowledgeD the vital contribution he。

2019年商务英语考试BEC中级模拟练习题2

2019年商务英语考试BEC中级模拟练习题2

2019年商务英语考试BEC中级模拟练习题2单项选择题1、根据下面资料,回答题 Evaluating the Performance of the Board Few employees escape the annual or twice-yearly performance review.(0) G The answer is not A.great number.AnD the smaller the company, the fewer checks there are on how well the directors are doing.Some of the largest companies formally assess the performance of their board, but very few new or growing companies have manageD to get rounDto establishing any such procedure. Many business experts believe, however, that it is important for all companies to review the performance of the board.(8).....Another reason is that the boarD itself needs information on how well it is doing, just as much as other employees do.For the chief executive, appraisal of some sort is absolutely essential for his or her own sake anD for the gooD of the company.Indeed, many of those who have reacheD this level remark on howlonely the joB.of chief executive is anD how few opportunities they get to discuss issues relating to it. There is some evidence to show that once smaller companiesput A.boarD appraisal process in place, they finD this process relatively easy to operate.(9)..... Their counterparts in larger organizations, however, are often afraiD that appraisals coulD be A.challenge to their status. So, how shoulD companies assess their board? (10).....At A.very basiC.level, this coulD simply mean getting all the directors to write down what they have achieveD anD how they can improve on it.At the other enD of the scale is the full "360-degree" appraisal.Here, each director is appraiseD in A.systematiC.manner by A.combination of the chairman anDfellow directors. In the largest companies there are many methods for assessing the board.A.number of such companies have self-assessment schemes.The chairman may meet each boarD member individually to ask how things are going, in A.fairly informal way.The whole boarD might also meet to talk about its progress in open session.(11).....These might ask for people's opinions on the board's main tasks or on how well the committees are working. Research indicates there has been some improvement in the way the appraisal of boarD members is conducted.(12)......The chairman will have been involveD directly or indirectly in the appraisal of all members of the board.Whose joB.is it, then, to appraise the chairman? A.It is often the case that the directors of such companies are even happy to receive criticism, as this can prevent them from making basiC.mistakes. B.The rest of the workforce sees it as unfair if the directors are the only members of thecompany to escape appraisal. C.These are encouraging as they put A.limit on the power of the chairman to assess fellow directors. D .Alternatively, questionnaires might be distributeD to directors, forming the basis for future discussion. E.One issue remains, however, when all the others have been dealt with. F.It is generally agreeD that it is the chairman's responsibility to ensure the regular appraisal of each member of the board. G.However, one wonders how many companies have in place A.formal appraisal process for their boarD of directors. (8)应选 2、根据下面资料,回答题 A.James King: Chief Executive of Fentons Finance King was nominateD for the quality of his leadership, with the judges claiming that the Fentons Finance boss is almost revereD by his team.He is crediteD with reinventing Fentons Finance - revitalizing its culture ofinflexibility, removing outdateD pre-merger barriers anD playing A.brilliant tactical game.He leD everyone to believe he was opposeD to large mergers anD then jumpeD on the Westcombe Bank opportunity at just the right moment.History will be the judge, but for now the markets consider King to be A.star. B.Keith Nash: Chief Executive of Hamley's Supermarkets Nash took over as CEO when Hamley's systems anD distribution were out of date anD the branD badly needeD freshening up.He began refocusing the branD at the higher quality enD of the fooD market anD launcheD several own-branD initiatives for the health conscious.As A.result, the share price has gone up nearly 80 per cent.This shoulD be extremely satisfying for Nash, who haD left the retailerin 1986, disappointeD after failing to secure the top job. C.Jorge Marquez: Chairman of the Kenwick Group Marquez was A.popular choice for his achievements at Kenwick.The judges say he has been courageous in pushing through the appointment of controversial or inexperienceD chief executives to companies within the group, anD then sponsoring them as they transformeD their businesses.He operates as A."virtual" chairman, without A.permanent office in any one company.He phones his CEOs regularly, anD several of them have acknowledgeD the vital contribution he makes to their effectiveness.Everyone is impresseD at how he also finds the time to be chairman of two other large companies. D.RicharD Jenkins: Finance Director of Centron Advertising Labouringin the shadow of A.high-profile boss can sometimes draw attention away from the finance director, anD the judges considereD it was high time Jenkins got that attention.The CEO may be the publiC.face of Centron, but Jenkins is the one who makes it run smoothly.BehinD the scenes, he is。

商务英语BEC考试中级练习试题.doc

商务英语BEC考试中级练习试题.doc

2019 年商务英语 BEC 考试中级练习题单项选择题1、根据下面资料,回答题Speaking Your Customers' LanguageModern international trading practices are highlighting thegrowing importance of language training.Modern-day business really does transcenD nationalbarriers.Thanks to sophisticateD IT anD communicationssystems, businesses can now market their products on A.truly global scale.The worlD is indisputably becoming A.smaller place, as service anD manufacturing companies search the international marketplace for new suppliers anDclients .Businesses must, however, be aware that once theyexpanD the areA .in which they operate, they face increaseD competition .The standarD anD quality of their goods become increasingly important in keeping up with competitors.But most of all, it is the service element accompanying the goodswhich is crucial to A.company's success in A.particular market .This new philosophy has leD to many companies, someof which have even offereD products of A.lesser quality, gaining success overseas.Although globalization may, in some senses, have broughtnational economies closer together, societies arounD theworlD still have radically different expectations, processesanD standards .These are not A.function of economiC.change, but are more deep-rooteD anD difficult to alter.They can be A.major problem for businesses expanding abroad, with thegreatest obstacle of all being the language barrier.If you have to deal with clients, suppliers anD distributors inA.range of countries, you will not only neeD the skills to communicate with them, you will also neeD to reconcile anynational biases you have with the diverse ways of doingbusiness that exist arounD the globe.The value of effective communication is not to beunderestimated .New technology such as video-conferencing anD email has playeD A .part in making the communication process easier anD it may also be possible that the introduction oflanguage interpretation software will help with some global communications problems .But, of course, it is the humanelement of the communication process that is so vital inbusiness, especially in negotiations, presentations anD team-building .It is essential for managers to meet regularly withstaff, customers anD partners, so that issues can bediscussed, messages communicateD anD feedback obtained .The value of well-organizeD language training is immense, anD canbring benefits to all levels anD departments withinA.multinational organization .Unfortunately, however, many organizations have A .very narrow view when it comes totraining of any kind .Often, an urgent requirement has to be identifieD before training is authorized .Then, A .training company is employeD or A .programme is developeD in-house,the team is trained, anD that is seen as the enD of thematter .However, the fact remains that training programmesare effective only if they are relevant to A .company's broader, long-term needs .They shoulD be regardeD as an investment rather than A .cost.Changes in expectations anD attitudes are certain to continuefor companies that trade globally .Although such companies are not yet faceD with their international partners anDclients demanding that business be conducteD in their mother tongue, they realize that overseas competition isincreasingly fast.If these companies want to continue to achieve success on the international trading circuit, theymust be prepareD to adapt to situations anD speak the local language .If not, someone else will.According to the first paragraph, improveDcommunications have enableD companies to_______A.offer A.wider variety of products anD servicesB.expanD beyonD their domestiC.marketsC.perform better than their international competitorsD.open more manufacturing facilities abroad2、根据下面资料,回答题The Bank with IdeasWith several hundreD years of history behind it, the APL Bank has few problems in (0)....B......businesses that it is Areputable anD secure (19)......of A .range of bankingservices .Now, it is demonstrating to business customers thatit is flexible anD responsive enough .to(20) ......theirchanging needs in the 21st century.BaseD in London, APL offers banking services to businesses throughout the UK viA .its branch (21)......Most customer service provision is (22).....out by personal accountmanagers baseD in local branches, together with(23).....staff at company headquarters.An important(24)......for APL has been to make it easy for customers to(25)......business with the bank.They can contact theiraccount manager by direct line or email; if the manager is onholiday, A .carefully chosen colleague becomes the "accountcontact" and(26)..... . with the customer during themanager's (27)..... . In addition, for those who want (28).....to their bank at any time of day or night there isnow A.24-hour phone-baseD service.In order to remain competitive anD builD customer loyalty,the bank guarantees to turn arounD urgent loan(29)..... . within 24 hours .This focus on the customer hasalso been A .driving(30).... . in APL's recruitment anDdevelopment policy .For example, newly inducteDstaff(31)......A ."customer service review" to finD out whatit is like to be on the other side of the desk, asking toborrow money .Together, these (32)......in banking haveachieveD excellent results .The customer(33)..... .is growing fast, anD last year the bank gaineD 36,000 newbusiness accounts.(19)选A.producerB.supplierC.providerD.giver3、根据下面资料,回答题AToo often we accuse others of not listening, pretending thatwe ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough. We get things wrong because we haven't quite understood what someone meant when they were talking to us. Anyone who has ever taken the minutes of along meeting will know how hard it is to remember - despitethe benefit of notes - exactly what everyone said. Butsuccess depends on getting things right - and that means listening.BListening is not the same thing as hearing; it is not an effortless activity. It demands attention and concentration. It may mean quizzing the speaker for additional information orfor clarification - it is always better to ask than to continue regardless and get things wrong. However, if you allow your mind to wander onto something else, even for a few minutes, you'll miss what the speaker is saying - probably at the very moment when he or she is saying something critical. And not having heard, you won't know you've missed anything until it's too late.CThe most common bad habit we have is to start thinking ofwhat we are going to say about the subject long before theother speaker has finished. We then stop listening. Even worse, this often adds rudeness to inattentiveness, as onceyou have decided what to say there is a fair chance you willinterrupt to say it. Good listeners don't interrupt. In fact,it is often worth explaining the main idea of what youhave just been told before going on to make your ownpoints. Nobody is offended by this and it shows that youhave listened well.DAbove all, be patient and accept that many people are notvery good communicators. It's helpful to remember that theways people move and position themselves while they arespeaking can reveal a great deal about what they are saying.Equally importantly you should put yourself in the otherperson's shoes, both intellectually and emotionally; it willhelp you to understand what they are getting at and form a response. But don't be too clever. Faced with a know-all,many people keep quiet because they see no point incontinuing.Sometimes it is necessary to insist on further explanation.4、根据下面内容,回答题Evaluating the Performance of the BoardFew employees escape the annual or twice-yearly performancereview .(0) ...G ... The answer is not a great number.And the smaller the company, the fewer checks there are on howwell the directors are doing.Some of the largest companies formally assess the performance of their board, but very fewnew or growing companies have managed to get round to establishing any such procedure.Many business experts believe, however, that it is importantfor all companies to reviewthe performance of the board.(8).....Another reason is that the board itself needs information on how well it is doing,just as much as other employees do.For the chief executive, appraisal of some sort is absolutely essential for his or herown sake and for the good of the company.Indeed, many of those who have reached this level remark on how lonely thejob of chief executive is and how few opportunities they getto discuss issues relating to it.There is some evidence to show that once smaller companiesput a board appraisal process in place, they find thisprocess relatively easy to operate.(9).....Their counterparts in larger organizations, however, are oftenafraid that appraisals could be a challenge to their status.So, how should companies assess their board? (10).....At avery basic level, this could simply mean getting all the directorsto write down what they have achieved and how they canimprove on it .At the other end of the scale is the full "360-degree" appraisal .Here, each director is appraised in asystematic manner by a combination of the chairman and fellow directors.In the largest companies there are many methods for assessing the board .A number of such companies have self-assessment schemes.The chairman may meet each board member individually.The to ask how things are going, in a fairly informal way wholeboard might also meet to talk about its progress in opensession .(11).....These might ask for people's opinionson the board's main tasks or on how well the committeesare working.Research indicates there has been some improvement in the way the appraisal of board members is conducted.(12)......The chairman will have been involved directly or indirectly inthe appraisal of all members of the board.Whose job is it, then, to appraise the chairman?A.It is often the case that the directors of such companies are even happy to receive criticism, as thiscan prevent them from making basic mistakes.B.The rest of the workforce sees it as unfair if thedirectors are the only members of thecompany to escape appraisal.C.These are encouraging as they put a limit on the power ofthe chairman to assess fellow directors.D.Alternatively, questionnaires might be distributedto directors, forming the basis for future discussion.E.One issue remains, however, when all the others have been dealt with .F.It is generally agreed that it is the chairman'sresponsibility to ensure the regular appraisal of each memberof the board.G.However, one wonders how many companies have in place a formal appraisal process for their board of directors.(8)应选5、根据下面内容,回答题Buffet ZoneLucy Robertson started working at a take-away food businessto supplement her income during her student days at Edinburgh University. Several years later she had bought the businessand now, 17 years on, she owns Grapevine Caterers, probably Scotland's leading independent caterers, with a turnover ofalmost ε6m.She had never planned to own a business, and had certainly never considered a career in catering. (0)...G⋯However, her unplanned career began in 1985, when she returned to Edinburgh and discovered that the takeaway she had worked in was up for sale. On impulse, she bought it, but admits thatat the time she knew nothing about catering. (8).....It was a difficult time, but essential in terms of gaining theexperience she needed. The late 1980s boom was goodfor business, with large numbers of office workers wanting takeaway food for their lunches. (9)..... "At one pointthere were 26 food outlets within a 5-kilometre radius," Robertson recalls, as the economy changed and the once packed office blocks started to become vacant, it became clear that Robertson would need to diversify. (10)......It changed thedirection of the company for good.As Robertson began to win catering contracts, she decidedthat the company would have to move to larger premises. In 1994, the move was made when she bought another catering business that already had a number of profitable contractsfor boardroom lunches.Meanwhile, Robertson's main competitor, the oldest catering company in Edinburgh, was causing her some anxiety. "Customerloyally is not to be underestimated," she warns. ButRobertson is not someone who is easily put off. (11)......Partly as a result of this, turnover doubled, and havingoutgrown another site, Robertson bought a city-centrelocation for the group's headquarters.By now, Grapevine's main competitor was a new cateringcompany called Towngates. Although Robertson tried to raise enough money to buy Towngates, she did not succeed. Then luck intervened and Towngates went bankrupt. (12)......Manyaccepted and the company's turnover went from ε700,000 to ε1.5 million almost overnight.However, the company's growth was not as smooth as it soundsin retrospect. Robertson admits, "We were close to the edgeduring the growth period. Like many under-capitalizedcompanies trying to grow, it might easily have collapsed."But that, she feels, is the challenge of developing yourown business.A.But there are plenty of similar contracts to be won inthe east of Scotland before Robertson turns her attention elsewhere.B.Her way round this particular problem was to recruitthe catering manager of the rival company.C.But this demand was short-lived, and before long,increasing competition made it harder to make a profit.D."It was a dramatic learning curve and very smallamounts of money were earned at first," says Robertson.E.She decided that the solution, since many companies required working lunches for meetings with clients, was to prepare and deliver meals to business premises.F.On hearing this, Robertson immediately contacted all oftheir clients and offered the services of Grapevine Caterers.G.Instead, she studied accountancy after leaving university,and a steady if unspectacular professional path seemed set.(8)应选填空题6、1.Problems at Southford PlantDear MR Ballard,You asked for a brief report concerning the recent eventsat the Southford Plant.We have consulted the files and spoken to relevant members of the higher management and thus are able to provide an explanation for the breakdown reported in the press on 17 May of this year.____1____ The handling equipment used to deliver the components to the assembly line has been known to be in need of an overhaul for the past six months. The plant has been working to full capacity to finish the American orders according to schedule.As you know, we had commissioned a study by Industrial Research Consultants. ____2____ In it they warned that there was not enough space available to store sufficient components____3____We had decided to install fully automated robot system. However, at the same time it was clear to our productiondirector that given the present maintenance staff, we wouldnot have sufficient staff available if big problems were toarise____4____But we were still only working a two-shiftsystem so the machines were not getting the necessary cover.We all agree that the breakdown was extremely unfortunate and yet we must admit that, under the circumstance, it was not entirely unexpected.We now believe that we have managed to sort out the major problems which we had been having with the conveyor equipment ____5____ Added to this is the fact that personnel department has been successful in recruiting some highly qualified maintenance staff who makes us confident that a repetition ofthe 16 May now seems entirely unlikely.A. They also recommended expanding the present two-shift system to a three-shift one.B. And also when the new robots are installed in September,we feel certain that such problems will become a thing of the past.C. Unfortunately, as you know, there has been a majorproblem with recognizing the maintenance schedule.D. The wide range of machine we operate is notfully supervised at all times.E. The cause of the breakdown was very simple.F. They submitted their report on April 5.G. There have been a number of delays and breakdowns in production recently which have been reported in the press.H. The firm has been advertising for maintenance engineersfor some weeks.I. All the facilities in the plant will be coordinated toenable the workers to step up production of the new rangeof machines.7、Questions 8-12·Read this text about electrical power in Canada.-I to fill each of ·Choose the best sentence from the list Athe blanks.·For each blank (8 - 12) mark one letter (A - I) on yourAnswer Sheet.·De not mark any letter twice.·One answer has been given as an example. ELECTRICITY: WEALTH, MONEY, POWERCanadian industries have prospered for more than a century on the country ’s abundance of cheap, reliable electrical power. ____ example ____. In fact, Canada consumesmore electricity on a per person basis than anycountry except for Norway ____ 8 ____Electricity is a significant source of export income for Canada. ____ 9 ____ But in the 1970s , Canadian exports rose sharply to address the U. S. demand for cheaper andmore reliable.In 1985, exports of Canadian electrical power reached1,400 million US dollars ____. 10 ____. Net electricityexports account for more than 60% of Canada’s balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ____ 11 ____ Exports of electricity arenow subject to forces far beyond the control ofutility managers ____ 12 ____Example : BA. Besides, electricity from coal and nuclear is 50% to75% cheaper than many other industrial nations.B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.C. It also ranks among the top three electricity producers inthe world, behind the U. S. and Russia.D. Next to electricity, Canadian paper exports came to 900million US dollars every year in the 1960s.E. Two large nuclear power plants began to generate electricity.F. Since then, electricity ’ exports have declined but they have continued to exceed 700 million US dollars.G. Environmental and trade policies all influenceelectrical production and trade.H. Canada and the U. S. imported and exported power in almost equal measures after 1901.I. Therefore, the Canadian government has little influence on these forces.8、Questions 17-20Using the information in the text, complete eachsentence 17-20 with a phrase A-G from the list below.For each question 17-20, mark one letter (A-G) onyour Answer Sheet.Do not use any letter more than once.17 Most people agree that the recent increase in stressis due to changes in ____________.18 The trainees are taught that the right level of stressat work is important for good.19 Trainees learn that one way of limiting stress is bydeciding upon.20 One of the most important parts of the course islearning how to react to___A levels of performanceB shorter deadlinesC employment practicesD higher levels of sicknessE unfair demandsF successful management structureG practical targets简答题9、Part OneYou are Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary. Write a memo of 30-40 words to your secretary.Telling her who you are going to see and when;Asking her to book flight tickets and accommodation;Telling her what work you would like her to do in your absence;Write on your answer sheet.Part TwoYou are the manager of a TV and radio repair workshop. One of your employees has received the letter below about a faulty cassette player which he inspected. He has written his comments on the customer ’s letter and asked you to write a reply.Write a letter of 100-120 words to the customer, using the employee’s comments and expla ining why your company cannot repair the cassette player.Do not include addresses.Write on your answer sheet.10、Part OneYou are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10th May. Write a short memo to your office administrator:Saying who is starting work and when;Telling him what Mark McCabe’s job will be;Suggesting where Mark McCabe ’s desk should be put;Write 30-40 words on your answer sheet.Part TwoYou were sent on a residential training course for five days. Unfortunately the course was very badly run and there werea lot of problems with it. The advert below shows the detailsof the course, together with your comments.Write a report for your manager on the course (100-120 words). Describe the problems with the course andsuggest what your company should do.Write on your answer sheet.。

2019年剑桥商务英语考试BEC中级模拟练习题

2019年剑桥商务英语考试BEC中级模拟练习题

2019年剑桥商务英语考试BEC中级模拟练习题单项选择题1、根据下面资料,回答题 Buffet Zone Lucy Robertson starteD working at A.take-away fooD business to supplement her income during her student days at Edinburgh University.Several years later she haD bought the business anD now, 17 years on, she owns Grapevine Caterers, probably Scotland's leading independent caterers, with A.turnover of almost ε6m. She haD never planneD to own A.business, anD haD certainly never considereD A.career in catering.(0)...G However, her unplanneD career began in 1985, when shereturneD to Edinburgh anD discovereD that the takeaway she haD workeD in was up for sale.On impulse, she bought it, but admits that at the time she knew nothing about catering.(8).....It was A.difficult time, but essential in terms of gaining the experience she needed.The late 1980s boom was gooD for business, with large numbers of office workers wanting takeaway fooD for their lunches.(9)..... "At one point there were 26 fooD outlets within A.5-kilometre radius," Robertson recalls, as the economy changeD anD the once packeD office blocks starteD to become vacant, it became clear that Robertson woulD neeD to diversify.(10)......It changeD the direction of the company for good. As Robertson began to win catering contracts, she decideD that the company woulD have to move to larger premises.In 1994, the move was made when she bought another catering business that already haD A.number of profitable contracts for boardroom lunches.Meanwhile, Robertson's main competitor, the oldest catering company in Edinburgh, was causing her some anxiety."Customer loyally is not to beunderestimated," she warns.But Robertson is not someone who is easily put off.(11)......Partly as A.result of this, turnover doubled, anD having outgrown another site, Robertson bought A.city-centre location for the group's headquarters. By now, Grapevine's main competitor was A.new catering company calleD Towngates.Although Robertson trieD to raise enough money to buy Towngates, she diD not succeed.Then luck interveneD anD Towngates went bankrupt.(12)......Many accepteD anD the company's turnover went from ε700,000 toε 1.5 million almost overnight. However, the company's growth was not as smooth as it sounds in retrospect.Robertson admits, "We were close to the edge during the growth period.Like many under-capitalizeD companies trying to grow, it might easily have collapsed." But that, she feels, is the challenge of developing your own business. A.But there are plenty of similar contracts to be won in the east of ScotlanD before Robertson turns her attention elsewhere. B.Her way rounD this particular problem was to recruit the catering manager of the rival company. C.But this demanD was short-lived, anD before long, increasing competition made it harder to make A.profit. D "It was A.dramatiC.learning curve anD very small amounts of money were earneD at first," says Robertson. E.She decideD that the solution, since many companies requireD working lunches for meetings with clients, was to prepare anD deliver meals to business premises. F.On hearing this, Robertson immediately contacteD all of their clients anD offereD the services of Grapevine Caterers. G.Instead, she studieD accountancy after leaving university, anD A.steady if unspectacular professional path seemeD set. (8)应选 2、根据下面资料,回答题 Who Benefits Most from Company Training? According to recent research, thebetter educated and the higher up thesocioeconomic(0)...C...you are, the more likely you are to be offered workplace training. And, incidentally, the morelikely you are to then turn (19)......the offer, pleading family and personal commitments or (20)......of work. Less qualified staff, on the other hand, are offered fewertraining opportunities, but are more eager to (21).....them up. In fact, people with few or no educational qualifications are three times more likely to accept training when it is offered. In the majority of companies, more (22).....are allocated to management training than to other areas. Employers (23).....their better qualified staff as more important to the business, so they pay them accordingly and invest more in them in (24)......of training. This is (25).....by the fact that organizations are dependent on properly (26).....managers making the right decisions. But this (27).....may mean that companies are(28).....other parts of the workforce down. The researchers found A.growing demand for training among the lower-skilled. Unfortunately this demand is not being (29)....by employers, even though there are strong indications that companies would benefit from doing so. They also discovered that, despite the substantial (30)....between the training provided for managers and that offered to other staff, there was still widespread endorsement of training. For the purposes of the research, training was defined as any (31)....of planned instruction or tuition provided by an employer with the aim of helping employees do their work better. It therefore included A.wide variety of approaches. on-the-joB.and classroom training (32).....to be used equally by employers. But learning on the job, which involved observing A.certainprocedure and then practising it, was easily the most popular method for all categories of employees. While many felt that learning from colleagues was best, very few(33).....the internet as an effective way to train. (19)应选A.backB.overC.downD.off 填空题3、Questions 8-12·Read the article below about job interviews.·Choose the best sentence from the list on the opposite page to fill each of the gaps.·For each gap 8-12 mark one letter (A-I) on your Answer Sheet.·Do not use any letter more than once.How to Succeed at InterviewsThe aim of a job interview is to establish whether you are likely to do well in a particular job in a specific organisation. This is not only a matter of having the necessary technical knowledge and skills. You must also have the motivation, the ability to adapt to new ways of working and to a new work environment, and the personality to do the job and fit into a new team. (example)____. These include getting on with people, oral and written communication, teamworking, problem solving and good time management.Most people think that interviewers know what they are looking for and will recognise it when they see it. (8) ____. This applies to recruiters as much as anyone else. In fact a former head of selection at one big firm used to say that“some interviewers are so poor they would do better to relyon chance”.In companies which recognise this, various methods are usedto try to find the right person (9) ____. Research has shown that this approach is more reliable than the ordinary job interview, though not as effective as using personality tests or assessment centres.In a structured interview the interviewer groups thequalities listed in the job specification under various headings. There are two well-established structures for this:the National Institute of Industrial Psychology’s Seven-Point Plan and the Five-Fold Grading System. Both these systems cover factors such as physical appearance, qualifications, general intelligence, motivation and previous experience.(10) ____.However, they should not give equal weight to each one. Some factors are more important in one job than another. For example, physical appearance and manner will be moreimportant in a sales position than in a researcher who works behind the scenes. It is also a fact that the impact the candidate makes in the first three of four minutes of an interview is of major importance.(11) ____.A decision not to hire is often made during those first few minutes.It is not always possible to tell whether structuredinterview techniques are being used. If interviewers ask questions systematically, using some kind of checklist, and occasionally make a brief note, they probably are. On theother hand, if the interviewer goes through your application form to confirm what you have already said, or asksirrelevant questions, or jumps from one topic to another the interview is unlikely to be structured. Before you attend any interview, look again at the job description and the personal specification. (12) ____. If you already have a mental list of the key points that you need to mention, you are unlikely to waste time giving irrelevant information or to omit important points in your favour.A Study them closely and assess what your interviewer will be looking for.B However, people are actually not very good at assessing one another.C A number of skills are common to most of these interviewing situations.D Although a favourable impression may be reversed later in the interview, a negative impression is rarely changed.E The most common is the structured interview.F The effectiveness of the interviewer can be improved by training.G For each of these areas the interviewers score candidates against how well they fit the job specification.H The ability to cope with stress and get on with people is essential.I But there are other personal skills that affect your success in a job.4、Questions 8-12·Read the text below about career planning.·Choose the best sentence from the list on the opposite pageto fill each of the gaps.·For each gap 8-12, mark one letter (A-I) on your Answer sheet.·Do not use any letter more than once.Career PlanningFor many employees, automatic promotion up the ranks of a company is becoming increasingly rare. A new study suggests that, in response, employers need to consider how they canhelp staff develop their careers.Employers need to rethink their approach to career management completely, according to the latest research bythe Institute of Employment Studies. The new study finds that in fact there is little opportunity for individual career development in many large organisations. (example)____.The Institute of Employment Studies makes it clear that it is not good practice for companies to hand over career developmentto individual employees and then simply leave them to get on with it. (8) ____.So how should employers help their staff develop a career? Most employees have come to accept that career development is not always the same thing as upward promotion and a higher salary. (9) ____.They must also ensure that theseopportunities are extended to all their staff and not just to selected individuals.Nick Bridges, who is Director of Human Resources Policyat the Bank of Eastern England, believes there is more talk than action in this area. (10) ____. One way, he believes,for companies to show how serious they are about individual learning is to make it an official part of company practice,as the Bank of Eastern England has done. (11)____. This document, he points out, has made the role of managers clear, and the company has also invested huge amounts of money educating managers so that they can then train their staff.Another company, British Chemicals, has contracted an independent organisation to help staff with confidentialcareer advice. According to John Yates, the head ofIndividual Learning and Development at British Chemicals,there is an important role for outside agencies to play inthe career management process. He adds that it is company policy for managers to give all staff ‘roadmaps’ which show possible career routes within the company structure. (12)____. This has worked especially well, he says, for staff who are used to depending on their line managers for guidance.Many large organisations now recognise that career development cannot be regarded in isolation, and must be part of an overall business strategy. Human Resources has a real role to play in building a strong workforce which meets a company’s long-term business needs and makes it more competitive.A Its policy statement says that by 2006, eighty per cent ofits staff will have a professional qualification.B His recommendations go even further than that, and he has called for a national debate on the issue of what should be regarded as a career in the future.C This change of attitude means employers need to place more emphasis on giving staff the chance to develop a range of skills through horizontal job moves.D It points out that employees need to know what the overall company vision is in order to achieve many of these.E The problem that often arises is that, while they are increasingly encouraged to manage their own careers, they are not provided with the knowledge and training to do this.F They are able to see that, contrary to expectations, jobsin different fields are similar, and they can also see how it is possible to cross over to other areas.G Its employees are no longer motivated by these factors alone, and the problem today is matching a person’s motivation with the right job.H He argues that while Human Resources managers are saying the way forward is through self-managed learning and self-development, they are still failing to provide adequate learning resources.I The main reasons for this, it concludes, are the recent cuts in the number of middle-management posts, and the changes that have taken place in the responsibilities of personnel departments.5、Questions 8 – 12·Read the following text.·Choose the best sentence from the list on page 36 to fill each of the gaps.·For each gap 8 – 12 mark one letter A – I on your Answer Sheet.·Do not mark any letter twice.MarketingIn the past, the concept of marketing emphasised sales. The producer or manufacturer made a product he wanted to sell.____ example ____ . Basically, selling the product would be accomplished by sales promotion, which included advertising and personal selling ____ (8) ____ Distribution consisted of transportation, storage, and related services such as financing, standardisation and grading, and the related risks.The modern marketing concept encompasses all of theactivities mentioned, but it is based on a different set of principles ____ (9) ____ In other words, goods should be produced only if they can be sold. Therefore, the producer should consider who is going to buy the product ------ orwhat the market for the product is ---- before production begins.Marketing now involves first deciding what the customer wants, and designing and producing a product that satisfies these wants at a profit to the company ____(11)____ This is much more difficult since it involves human behaviour.____(12)____ Thus, demand and market forces are still animportant aspect of modern marketing, but they are considered prior to the production process.Example: CA. It subscribes to the notion that production can be economically justified only by consumption.B. Marketing was the task of figuring out how to sell the product.C. Marketing is as important in today’s economy as the production of goods and services.D. Production, on the other hand, is mostly an engineering problem.E. Such markets must be created and stimulated by managers.F. This is very different from making a product and then thinking about how to sell it.G. More than half the cost of consumer goods can be traced to marketing activities.H. In addition to sales promotion, marketing also involved the physical distribution of the product to the places where it was actually sold.I. Instead of concentrating solely on production, the company must consider the desires of the consumer.6、Questions 8-12·Read this text about electrical power in Canada.·Choose the best sentence from the list A-I to fill each of the blanks.·For each blank (8 - 12) mark one letter (A - I) on your Answer Sheet.·De not mark any letter twice.·One answer has been given as an example.ELECTRICITY: WEALTH, MONEY, POWERCanadian industries have prospered for more than a century on the country’s abundance of cheap, reliable electrical power. ____ example ____. In fact, Canada consumes more electricity on a per person basis than any country except for Norway ____ 8 ____Electricity is a significant source of export income for Canada. ____ 9 ____ But in the 1970s , Canadian exports rose sharply to address the U. S. demand for cheaper and more reliable.In 1985, exports of Canadian electrical power reached1,400 million US dollars ____. 10 ____. Net electricity exports ac count for more than 60% of Canada’s balance of trade.Domestically, Canada continues to generate electrical power, primarily from water ____ 11 ____ Exports of electricity are now subject to forces far beyond the control of utility managers ____ 12 ____Example: BA. Besides, electricity from coal and nuclear is 50% to 75% cheaper than many other industrial nations.B. Generated primarily by water, our power supplies have attracted and supported energy-intensive industries such as mining.C. It also ranks among the top three electricity producers in the world, behind the U. S. and Russia.D. Next to electricity, Canadian paper exports came to 900 million US dollars every year in the 1960s.E. Two large nuclear power plants began to generate electricity.F. S ince then, electricity’ exports have declined but they have continued to exceed 700 million US dollars.G. Environmental and trade policies all influence electrical production and trade.H. Canada and the U. S. imported and exported power in almost equal measures after 1901.I. Therefore, the Canadian government has little influence on these forces.7、Banks and Banking : Other Bank ServicesA modern bank provides many services other than checking accounts. ____1____If you went to a bank to open a savings account, you would go through almost the same procedures followed in applying for achecking account. ____2____ Then you would be given a passbook in which your initial deposit would be recorded. All deposits and withdrawals from your account are entered into your passbook. ____3____ With a regular passbook savings account, you would be able to withdraw money wherever you needed it. All you would have to do is fill out a withdrawal order and present it, along with your passbook to the teller.All banks pay interest on savings accounts. ____4____ Banks also pay interest at different times. ____5____ Suppose, for example, that on January 1, you deposited $ 1,000 in a bank that paid 4 1/2 percent interest semiannually. By July 1,you would have earned $ 22.50 interest. This interest would automatically be credited to your account; and of you left it in the bank, along with your original deposit, you would receive interest on $ 1,022.50 for the next six-month period. That is, your interest would be compounded.A. But the majority of them pay semiannually, that is, every six months.B. The interest rate varies from bank to bank, but the general range is from 4 1/2 to 6 percent.C. This means that passbook contains an actual record of all transactions made and that you know the exact amount of savings you have at any one time.D. One of these is checking accounts.E. First you would be asked to fill out a signature card.F. But most banks pay interest at the end of a year.G. One of the most important of these is regular passbook savings.H. One can withdraw money whenever necessary.8、Questions 8 – 12·Read the following text.·Choose the best sentence from the list on page 52 to fill each of the gaps.·For each gap 8 – 12 mark one letter A – I on your Answer Sheet.·Do not mark any letter twice.The Cash-free SocietyImagine a society in which cash no longer exists, Instead, “ cash ” is electronic, as in bank-card Systems. Currency and coin are abandoned.____ example ____ . Theft of cash would become impossible. Bank robberies and cash-register robberies would simply cease to occur ____ ( 8 ) ____ . Purse snatchings would become a thing of the past. Urban streets would become safer ____ ( 9 ) ____ . Security costs and insurance rates would fall.Property values would rise. Neighbourhoods would improve.Drug traffickers and their clients, burglars and receives of stolen property, arsonists for hire, and bribe-takerswould no longer have the advantage of using untraceable currency. ____ ( 10 ) ____ These prosecutions, in turn, would inhibit further crimes.In a society devoid of physical money, a change from cash to recorded electronic money would be accompanied by a flow of previously unpaid income-tax revenues running in the tens of billions of dollars. ____ (11) ____Cash has been the root of much social and economic evil. ____ (12)____ Eighty percent of Americans regularly usecredit cards. The development of a federal system to handle the country’s 300 billion annual cash transactions in the United States electronically is within reach.Example: H.A. A national electronic-money system would operate as a debit-card system.B. Retail shops in once dangerous areas could operate in safety.C. As a result, income tax rates could be lowered or the national debt reduced.D. The use of cash has diminished substantially since World War II.E. Attacks on shopkeepers, taxi drivers, and cashiers would all end.F. The emergence of electronic funds-transfer technology makes it possible to change the nature of money and to divorce it from evil.G. Almost every present-day cash transaction can be duplicated electronically.H. The immediate benefits would be profound and fundamental.I. Electronic “money” would leave incriminating trails of data, resulting in more arrests and convictions.简答题9、Part OneYou are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10th May.Write a short memo to your office administrator:Saying who is starting work and when;Telling him what Mark McCabe’s job will be;Suggesting where Mark McCabe’s desk should be put;Write 30-40 words on your answer sheet.Part TwoYou were sent on a residential training course for five days. Unfortunately the course was very badly run and there were alot of problems with it. The advert below shows the detailsof the course, together with your comments.Write a report for your manager on the course (100-120 words). Describe the problems with the course and suggest what your company should do.Write on your answer sheet.10、 Read the article below about the winner of a business award .In most of the lines 34-45 there is one extra word . It is either grammatically incorrect ordoesn’t fit in the meaning of the text . Some lines, however, are correct .If a line is correct , write CORRECT on your Answer Sheet .If there is a extra word in the line , write the extra wordin CAPITAL LETTER on your Answer Sheet.The exercises begins with two examples , (0) and (00) .Examples。

2019年商务英语BEC考试中级练习题.doc

2019年商务英语BEC考试中级练习题.doc

2019 年商务英语BEC 考试中级练习题单项选择题1、根据下面资料,回答题Speaking Your Customers' LanguageModern international trading practices are highlighting thegrowing importance of language training.Modern-day business really does transcenD nationalbarriers .Thanks to sophisticateD IT anD communicationssystems, businesses can now market their products on A .truly global scale .The worlD is indisputably becoming A .smaller place, as service anD manufacturing companies search theinternational marketplace for new suppliers anDclients .Businesses must, however, be aware that once theyexpanD the areA .in which they operate, they face increaseD competition .The standarD anD quality of their goods become increasingly important in keeping up with competitors .Butmost of all, it is the service element accompanying the goodswhich is crucial to A .company's success in A .particularmarket .This new philosophy has leD to many companies, someof which have even offereD products of A .lesser quality,gaining success overseas.Although globalization may, in some senses, have broughtnational economies closer together, societies arounD theworlD still have radically different expectations, processesanD standards .These are not A .function of economiC .change,but are more deep-rooteD anD difficult to alter .They can be A.major problem for businesses expanding abroad, with thegreatest obstacle of all being the language barrier .If you have to deal with clients, suppliers anD distributors inA.range of countries, you will not only neeD the skills to communicate with them, you will also neeD to reconcile anynational biases you have with the diverse ways of doingbusiness that exist arounD the globe.The value of effective communication is not to be underestimated .New technology such as video-conferencing anD email has playeD A .part in making the communication process easier anD it may also be possible that the introduction oflanguage interpretation software will help with some global communications problems .But, of course, it is the human element of the communication process that is so vital inbusiness, especially in negotiations, presentations anD team-building .It is essential for managers to meet regularly withstaff, customers anD partners, so that issues can bediscussed, messages communicateD anD feedback obtained .The value of well-organizeD language training is immense, anD canbring benefits to all levels anD departments within A.multinational organization .Unfortunately, however, many organizations have A .very narrow view when it comes to training of any kind .Often, an urgent requirement has to be identifieD before training is authorized .Then, A .training company is employeD or A .programme is developeD in-house,the team is trained, anD that is seen as the enD of thematter .However, the fact remains that training programmesare effective only if they are relevant to A .company's broader, long-term needs .They shoulD be regardeD as an investment rather than A .cost.Changes in expectations anD attitudes are certain to continuefor companies that trade globally .Although such companies are not yet faceD with their international partners anDclients demanding that business be conducteD in their mother tongue, they realize that overseas competition isincreasingly fast .If these companies want to continue to achieve success on the international trading circuit, theymust be prepareD to adapt to situations anD speak the local language .If not, someone else will.According to the first paragraph, improveD communicationshave enableD companies to_______A.offer A .wider variety of products anD servicesB.expanD beyonD their domestiC .marketsC.perform better than their international competitorsD.open more manufacturing facilities abroad2、根据下面资料,回答题The Bank with IdeasWith several hundreD years of history behind it, the APL Bankhas few problems in (0)....B......businesses that it is Areputable anD secure (19)......of A .range of banking services .Now, it is demonstrating to business customers thatit is flexible anD responsive enough .to(20) ......theirchanging needs in the 21st century.BaseD in London, APL offers banking services to businesses throughout the UK viA .its branch (21)......Most customer service provision is (22).....out by personal accountmanagers baseD in local branches, together with(23).....staff at company headquarters .An important(24)..... .for APL has been to make it easy for customers to(25)......business with the bank .They can contact their account manager by direct line or email; if the manager is on holiday, A .carefully chosen colleague becomes the "account contact" and(26)..... .with the customer during themanager's (27)..... .In addition, for those who want (28).....to their bank at any time of day or night there isnow A.24-hour phone-baseD service.In order to remain competitive anD builD customer loyalty,the bank guarantees to turn arounD urgent loan (29)..... .within 24 hours .This focus on the customer has also been A .driving(30).... .in APL's recruitment anD development policy .For example, newly inducteDstaff(31)......A ."customer service review" to finD out whatit is like to be on the other side of the desk, asking toborrow money.Together, these (32)......in banking haveachieveD excellent results .The customer(33)..... .is growing fast, anD last year the bank gaineD 36,000 new business accounts.(1 9)选A.producerB.supplierC.providerD.giver3、根据下面资料,回答题AToo often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough. We get things wrong because we haven't quite understood what someone meant when they were talking to us. Anyone who has ever taken the minutes of a long meeting will know how hard it is to remember - despite the benefit of notes - exactly what everyone said. But success depends on getting things right - and that means listening.BListening is not the same thing as hearing; it is not an effortless activity. It demands attention and concentration.It may mean quizzing the speaker for additional informationor for clarification - it is always better to ask than to continue regardless and get things wrong. However, if you allow your mind to wander onto something else, even for a few minutes, you'll miss what the speaker is saying - probably at the very moment when he or she is saying something critical. And not having heard, you won't know you've missed anything until it's too late.CThe most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished. We then stop listening. Even worse, this often adds rudeness to inattentiveness, as once you have decided what to say there is a fair chance you willinterrupt to say it. Good listeners don't interrupt. In fact,it is often worth explaining the main idea of what you havejust been told before going on to make your own points.Nobody is offended by this and it shows that you havelistened well.DAbove all, be patient and accept that many people are notvery good communicators. It's helpful to remember that theways people move and position themselves while they arespeaking can reveal a great deal about what they are saying.Equally importantly you should put yourself in the otherperson's shoes, both intellectually and emotionally; it willhelp you to understand what they are getting at and form a response. But don't be too clever. Faced with a know-all,many people keep quiet because they see no point incontinuing.Sometimes it is necessary to insist on further explanation.4、根据下面内容,回答题Evaluating the Performance of the BoardFew employees escape the annual or twice-yearly performancereview .(0) ...G ... The answer is not a great number .And the smaller the company, the fewer checks there are on howwell the directors are doing .Some of the largest companies formally assess the performance of their board, but very fewnew or growing companies have managed to get round to establishing any such procedure.。

2019年商务英语考试BEC中级模拟练习题6

2019年商务英语考试BEC中级模拟练习题6

2019年商务英语考试BEC中级模拟练习题6单项选择题1、根据下面资料,回答题 Morning,NoonandNight The long-hours culture at work Working an eight-hour day is aluxury for most professional people. Nowadays, the only wayto guarantee an eight-hour working day is to have a kind ofjob where you clock on and off. Those professionals who havemanaged to limit their hours to what was, 20 years ago,averagely do not wish to identify themselves. "1 can quiteeasily achieve my work within a normal day, but I don't liketo draw attention to it," says one sales manager. "Peoplelooked at me when I left at 5 o'clock. Now, I put paperworkin my bag. People assume I'm doing extra hours at home." Butmore typical is Mark, who works as an account manager. Hesays, "My contract says I work from 9 until 5 with extrahours as necessary. It sounds as if the extra hours areexceptional. In fact, my job would be enough not only for me,but also for someone else part- time. The idea of an eight-hour day makes me laugh!" He says he has thought about goingfreelance but realizes that this doesn't guarantee betterworking hours. Professor Cary Cooper, occupationalpsychologist at the University of Manchester, is the authorof the annual Quality of Working, Life survey. The mostrecent survey found that 77% of managers in Britain work morethan their contracted hours, and that this is having adamaging effect for their health, relationships andproductivity. Professor Cooper is critical of the long-hourculture. He says that while bosses believe long hours lead togreater efficiency, there is no evidence support this. "Infact, the evidence shows that long hours make you ill." Thereare, he says, steps that can be taken. One is to accept that the in-tray will never be empty. "There are always things to do. You just have to make the rule that on certain days you go home early. Prioritizing work and doing essential tasks first helps," he says. He also thinks it's time to criticize bad employers and unreasonable terms of employment. By all means, show commitment where necessary but when expectations are too high, people have to begin saying openly that they have a life outside of work. Personal development coach Mo Shapiro agrees that communication is important. Staff needs to talk to managers about the working practices within a company. Both parties should feel that the expectations are realistic and allow them to have responsibilities and interests outside work. She recognizes, however, that in many organizations the response might well be, "If you want interests outside work, then find another job". She believes that senior staff has a duty to set an example. "1 recently worked for a firm of solicitors where the partners started at 7:30 am. What kind of message is that to send to the staff?" She believes there is no shame in working sensible hours - in fact quite the reverse."Some people might be in at 7:30 but will be doing very little. You can work really hard from9 to 5 and achieve the same. If you find it difficult to achieve an eight-hour day, there is, as a last resort, the old trick of leaving your jacket on your chair and your computer switched on, even after you have left the building. What does the writer say in the first paragraph about people who work an eight-hour day? A. They are reluctant to admit tothis.B. They are disliked by their colleagues.C. They are limited to certain professions.D. They often catch up on work in the evenings. 2、根据下面资料,回答题 A GianlucaTramcere, Silica Systems An outsourced IT service is never a fully independent entity. It is tied to the home company's previous and continuing systems of working. But despite the added responsibility of managing new ways of working, many businesses ignore the integration process. They fail to establish contracts that define the ways in which the two companies will work alongside one another, and focus solely on the technological aspects of service delivery. B Kevin Rayner, Domola Businesses need to build integration competency centers dedicated to managing the integration effort. It is critical to have an individual in charge to check that the external and internal business operations work together. Although companies often think of outsourcing as a way of getting rid of people and assets, they need to remember that, at the same time, outsourcing involves gaining people. Because there is a new operation being carried out in a different way outside of the home business, this creates a training element. C Clayton Locke, Digital Solutions Communication is the key to success, and outsourcing to other regions or countries can lead to a range of problems. For any such initiative, it is necessary to create a team where there is good, open communication and a clear understanding of objectives and incentives. Bringing people to the home location from the outsourced centre is necessary, since it can aid understanding of the complexities of the existing system. To integrate efficiently, outsourcing personnel have to talk to the home company's executives and users to understand their experiences. D Kim Noon, J G Tech One way to avoid the difficulties of integration is to create a joint venture company with the outsourcer. Thus, a company can swap its assets for a share of the profits. Yet joint ventures。

2019年商务英语考试BEC中级预测题及答案

2019年商务英语考试BEC中级预测题及答案

2019年商务英语考试BEC中级预测题及答案Issues in the recruitment worldIn the competitive world of investment banking, good senior executives are not easy to find. So what should the industry’s hard-pressed directors do when they need to find senior staff? Increasingly, they decide to call in the headhunters. These are busy and profitable times for the recruitment agencies that dominate the world of executive search and selection.(0) .....They needed new people to revitalise their operations, and the result has been a boom in the recruitment market. Pinnacle, a leading recruitment agency, has helped various UK investment banks to rebuild their entire senior management teams. It is hard to overstate the significance of this. (8)............But now everything has changed, and Pinnacle is not the only major player in the field. Some analysts believe thatrival recruitment specialists ALT Associates has a larger share of the market. However, there is little doubt that over its 13-year history, Pinnacle and its chairman, Matthew Edwards, have built up an impressive reputation.Edwards estimates that his company controls between 10 and 15 per cent of the headhunting market for senior investment banking jobs in the UK. (9)............Rather, itis the high-calibre jobs and people that Pinnacle deals with that define the co mpany’s success. For example, the company was recently commissioned to find a new chairman for NBS Bank,a vacancy that was one of the most talked about in the banking world.Most HR directors recognise that headhunters such as Pinnacle play a valuable role in the recruitmentprocess.(10)............Some are concerned that a few companies, including Pinnacle, have too much power over high-level recruitment.(11)............As Tim Davidson, HRDirector at Cawfield Bank, explains, They can be kingmakers. These are the people who decide who gets a future and who doesn’t. If Edwards forms a view about an individual, it can affect their ability to get a particular job. That view could just have been formed on a bad day.’ (12)............ Final decisions in the selection process are always taken by his clients, he says, whoever they are.The role of headhunters should not be exaggerated. Many companies never use them. But as top executives are hard to find, there will always be a role for people like Matthew Edwards.A Although others may put it lower, it is important to remember that the company’s reputation is not based on market share alone.B Their chief worry is that the headhunters can now make or break managerial careers.C According to Edwards, this is a further indicationthat the way Pinnacle searches for a candidate tends to favour a certain type of manager.D But this acceptance does not mean they are universally happy, either with the state of the market or withPinnacle’s role within it.E Until a few years ago, even the biggest companies were unlikely to use headhunters to fill more than one or two jobs a year.F Edwards objects to this suggestion, claiming that all he does is find candidates and encourage them to apply for a particular post.G A number of big investment banks recently decided to make changes to their management boards after disappointing end-of-year results.。

2019年BEC中级商务英语阅读模拟试题

2019年BEC中级商务英语阅读模拟试题

2019年BEC中级商务英语阅读模拟试题When two brands are better than oneElena Alvarez takes a look at the effectiveness of marketing partnershipsIn the corporate world, rivalry is more common than co-operation. But increasingly; companies have been setting aside their differences; the new idea is that two brand names are better than one. Sharing databases, strategies and communication systems can be the most effective means of attracting customers. (G )This partnership will give it access to the utility company’s database of thousands of corporate clients, who will be offered special deals on all its products.The philosophy behind such joint ventures is simple. In economically challenging times, marketing partnerships provide a cost-effective method of increasing brand awareness and sales. As one expert in the field puts it, ’Clever marketing partnerships allow brands to target the right people, cutting down the above-the-line spend.’(8) .....E....... It is better to simplify theprocess and give them one focal point.Recent research has indicated that marketing partnerships can be up to 27 per cent more productive than single company campaigns.(9) .......B..... In particular, it is ideal for bringing instant branding to companies that lack immediate consumer appeal.One well-established UK phone manufacturer, ITB, was quick to realise this, and formed an alliance with 7a/fc a leading women’s magazine. The phone company has benefited from the strong branding of the magazine, which has its customer base among professional women in their early 20s. (10) ....D........ This combined approach also offered ITB a quick route into image enhancement, and this is true of many other marketing partnership deals. To give another illustration, it is no coincidence that some well-known cartoon characters are currently enhancing the image of Nasco household cleaning products.(11).....F.......And, of course, this strategy should also guarantee that consumers’ children insist on these products rather than rival brands.However, while association with a powerful brand can give a significant boost to sales, being connected to a devalued brand can have a negative result. The problems of one brand inevitably impact on the other in apartnership.(12).....A.......A company may take years to recover from this sort of bad publicity. Indeed, there are numerous examples of disastrous marketing alliances. In such cases, not enough thought has been given to the partnership and the reasons behind it, and it has brought little value to either the customer or the companies involved.A In such circumstances, the effects are frequently major and can be long-lasting.B Some experts therefore predict that this style of marketing will take up an increasingly large proportion of many companies’ total marketing budgets.C Successful marketing partnerships can consequentlybring a financial advantage even to small and struggling companies such as these.D In return, its partner enjoys a broader distribution platform from which to promote its brand.E With only a finite number of consumers in any target market, there is no need to overwhelm prospects withcompeting messages from different organisations.F These are fairly standard items, but clearly the company hopes to transform them by broadening theassociations consumers have with the brand.G For example, Profit Plus, a large UK financialservices company, has recently joined forces with a leading supplier of electricity.这篇文章名为《When two brands are better than one》,两个品牌强于一个,讲的是市场合作(marketing partnership)的好处。

2019年BEC剑桥商务英语考试真题及模拟题15套-打印版

2019年BEC剑桥商务英语考试真题及模拟题15套-打印版

2019年下半年商务英语中级备考模拟试题(1)Ⅰ.Listening: 20%(听力,20分)Section ADirections: Listen carefully and fill in the blanks with the words or phrases you’ve heard.The terms of payment are an important part of the business . From the seller’s point of view, the best terms would be full payment at the time of sale, while the buyers would have the goods before making payment. Importers and exporters are each other by thousands of miles. This adds to the difficulties of coming to an on how payment should be made.Section BDirections: Listen to the tape and translate the sentences into Chinese.1. 2 3 4 5 .Section CDirections: In this part, you will hear 5 short conversations between two speakers. At the end of each conversation, there will be a question about what was said. After you hear a conversation and question about it, read the four answers on your paper and decide which is the correct answer to the question you have heard.( )1.A. He wants a piece of each type.B. He can’t tear either piece of the cloth.C. The pieces of cloth are made by a secret process.D. The pieces of cloth seem identical to him.( )2.A. The woman is unwilling to discuss the plan.B. The man suggests that the woman make a new plan.C. The man and the woman have already prepared their plan.D. The man and the woman don’t know how to prepare a plan.( )3.A. Choose any one.B. Don’t do anything.C. Make better use of his time.D. Fill out the pink form first.( )4.A. Invite the man to visit her house.B. Talk to her secretary on the phone.C. Meet her secretary first.D. Go to meet Ms. Lin immediately( )5.A. He has been told to call back.B. He is talking on the phone.C. He is not in at the moment.D. He is going out this afternoon.II.Reading & Comprehension: 40%(阅读与理解,40分)Section ADirections: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.( )1.We can supply all the bicycles you required ____________ stock and are arranging shipment by M.V. Mermaid.A. forB. fromC. toD. against( )2.We would like to remind you that the __________ L/C must reach us before March 10so that we can make shipment in good time.A. coveringB. coverC. coveredD. being covered( )3.We have received your letter of 28 March, ___________ us to modify the previous arrangements for the shipment of the captioned order.A. askedB. to askC. being askedD. asking( )4.In our letter of May 5, we made __________ clear that shipment is to be effected in June.A. youB. themC. thatD. it( )5.We always deal _______________ payment by sight L/C.A. withB. inC. atD. on( )6.This offer is _____________ to your reply reaching us before the 20th of February.A. subjectingB. subjectC. subjected D to subject( )7.____________ we are appreciating the good quality of your black tea, we regret that your price appears to be on the high side.A. WhileB. WhenC. HoweverD. Therefore( )8.We hereby authorize you to ___________ on us at 60 days after sight to the extent of USD20,000.00.A. openB. establishC. drawD. build( )9.If parties to a contract desire to settle disputes, an arbitration clause is usually made in the contract well before a dispute _____________ .A. risesB. arisesC. lookD. appear( )10.Some customers requested us to _____________ our price because they considered it too high.A. put downB. get downC. take downD. bring downSection BDirections: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank.Dear Mr. BushThank you for your 1 of January 5 for our Beauty Brand Blouses.We are now exporting 2 of various brands, among which Beauty Brand is the most famous. They are in great 3 abroad and our stocks are running 4 quickly. They are popular not only for their novel design, but also for the reasonable prices. We are confident that once you have tried our blouses, you will place repeat orders with us 5 large quantities.As you requested, we are now 6 as follows:Price: US$600 per dozen CIF New YorkTerms of Payment: By sight L/C to be opened through a bank to be 7 by the Sellers.Shipment: In March 2007.Please note that we do not allow any commission 8 our blouses, but a discount of 5% may be 9 if the quantity is more than 1,000 dozen.The above offer is made without 10 and is subject to our final confirmation.We hope that you will place an order with us at an early date.Sincerely yours( )1. A. request B. enquiry C. acquisition D. requirement( )2. A. blouses B. woman blouses C. woman shirts D. lady shirts( )3. A. need B. want C. require D. demand( )4. A. up B. off C. down D. away( )5.A. at B. for C. in D. with( )6. A. ordering B. offering C. placing D. advising( )7. A. agreed B. approved C. acceptable D. covered( )8. A. on B. in C. of D. at( )9. A. provided B. supplied C. furnished D. granted( )10. A. promise B. duty C. engagement D. onusSection CDirections: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question.Passage OneWhat a lovely place Xerox is to work Kim Moloney, a client services executive, can’t say enough nice things about her employer. ‘It’s a very special environment,’ she says. ‘People describe Xerox as a family and I was amazed at the number of people who have worked here for so long.’ It’s tempting to take Moloney’s comments with a pinch of salt, especially considering that when you’ve been working somewhere for only two years, as she has at Xerox, everyone seems old and established. But there’s truth behind her enthusiasm.Take Carole Palmer, the group resources director. She joined Xerox in 1978 as a temp and has been in her present role for seven years. ‘Xerox has been good to me over the years,’ she says. ‘It has supported me through qualifications … and last year I took part in the vice-president incumbent program.’ Human resources is taken seriously at Xerox, Palmer says, and the company has a policy of promoting from within (which would explain Moloney’s amazement at her colleagues’ longe vity). The company takes on only fifteen to twenty graduates each year and Moloney was part of an intake who joined having already acquired a couple of years’ work experience. She started as a project manager for Xerox Global Services before moving into sales. Now her responsibility is to‘grow and maintain customer relationships’.Moloney is based at the head office in Uxbridge. ‘It’s great in terms of working environment,’ she says. ‘We’ve just got a new provider in the canteen and … we have brainstormi ng rooms and breakout areas.’ Much of Moloney’s role is visiting clients, so shedoesn’t have a permanent desk at head office. ‘I’m a hot-desker, which is good because you get to sit with different people in the hot-desk areas. And you’re given a place to store your things.’ Head office staff numbers between 1,200 and 1,500 people, Palmer says. The company has four other main offices in the UK. The nature of the organization, which encompasses sales and marketing, global services (the biggest division), developing markets, research and development and manufacturing, means that the opportunities at the company vary from service engineers to sales roles and consultants.Perks include a final-salary pension scheme and various discount schemes. The reward and recognition scheme is a little different, and rather nice: ‘Each manager has a budget every year to recognize and reward staff,’ Palmer says. ‘It can be in the form of a meal for two, or a bottle of wine. It can be up to £1,000. There’s the recognition, and then there’s putting money behind it.’ Moloney, however, likes the non-cash rewards. ‘Xerox takes care of all its staff but it also recognizes the people who put in the added effort,’ she says. ‘It offers once-in-a-lifetime incentive trips, and recently I organized a sailing trip for my team.’The idea of working abroad with the company appeals to her, and she says that her career goal is to be part of the senior management team. Here’s another employee, it would seem, who is in it for the long haul.( )1.The journalist of this article thinks that .A. staff at Xerox are not telling the truth abut the company.B. Xerox offers great benefits to staff.C. Xerox is the best company in the world.D. Xerox has the best working environment.( )2.The company tends to find its new manager .A. only form graduatesB. on training coursesC. from existing staffD. from job markets( )3.What does the phrase “to take on” in the sentence “The company takes on only fifteen to twenty graduates each year and …” of the second paragraph mean? .A. To trainB. To employC. To interviewD. To maintain(A)( )4.As well as recognizing its staff through promotion, Xerox .A. gives cash bonusesB. gives unpaid leave to take trips of a lifetime.C. provides a number of perks.D. provides huge end-of-year bonuses.( )5.One common feature of Xerox staff is that they tend .A. to work hardB. to get promotedC. work longer hours each dayD. not to change employerPassage TwoEven if you get work done and generally get along with co-workers, you could have habits that bug your boss (not to mention your officemates). While these quirks may not necessarily get you fired, they certainly can keep you from climbing the corporate ladder. We’ve uncov ered a number of habits that bug your boss and offer tips on how to avoid them.According to LaRhonda Edwards, a human resources manager with thirteen years of HR experience, tardiness is one of the biggest concerns for managers. “If the normal work day starts at 8 o’clock, then the expectation is that you’re in the office ready to start your day,” she explains. Her advice to the chronically late? “Plan ahead,” she urges. “If you live 50 minutes away, you don’t leave 50 minutes early. Tag on extra time an d anticipate road blocks.” Some people even set their clocks a few minutes early to ensure that they’re on time. Different bosses prefer different modes of communication. Lindsey Pollak, a workplace expert and author of Getting from College to Career, says if you text your boss and she prefers in-person meetings, “either your information won’t get across or you’ll irritate [her].” Fortunately, there’s a simple fix: ask your boss how and when to send updates. If you’re too shy to ask outright, then Pollak su ggests observing how they communicate with you. “If you have a boss who communicates once a day by email, that’s the boss’ preferred frequency and method of communication,” explains Pollak.A cluttered, messy work space can give your boss the impression that you’re lazy or disorganized, so try to keep your desk neat. “Never put more on your desk than you’re going to work on for the day,” recommends Edwards. “At the end of the day, make sure you set up for the next day. I may be working on five things at once, but at the end of the day, they’re gone, and I set up for the next day.” Most managers would rather you ask a question than make a mistake, but many questions can be answered on your own. “Is this something you could Google or ask a colleague?” wonders Pollak. “The internet is so vast that a lot of information you can get yourself.” If you must approach your boss with aquestion or issue, then Pollak recommends brainstorming beforehand. “Rather than saying ‘This client is terrible. What should I do?’ think about potential solutions,” she says.Cell phones are practically ubiquitous in the workplace these days, but it’s still disruptive and disrespectful when they go off during a meeting. Edwards says that you should, “put your cell phone on vibrate or leave it in your own office so it’s not a distraction.” That way you won’t be tempted to text either( )6.According to the article, how many pieces of advice are offered here? .A. TwoB. ThreeC. FourD. Five(B)( )7.What is this article about? .A. How to be successful in the workplace.B. How to communicate with your boss.C. How to avoid quirks that annoy your boss.D. How to utilize your mobile phones at work.( )8.What does the phrase “to get across” in the sentence “…she prefers in-person meetings, “either your information won’t get across or you’ll irritate …” of the second paragraph mean? .A. To be communicatedB. To be passedC. To be promotedD. To be anticipated(A)( )9.According to the article, which of the following modes of communication is the best when communicating with your boss? .A. Any ways you think are appropriate.B. In-person meetings.C. Correspondence.D. The way your boss communicates with you.(D)( )10.Which of the following statements is not mentioned?A. Employees should pay respect to their bosses anytime.B. Employees should plan beforehand so as to show up at work on time.C. Employees should not let their mobile phones go off during meetings.D. Employees should keep their desks neat and organized.(C)III.Business Translation: 20%(商务翻译,20分)Section ADirections: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term.1.sales literature2.bulk cargo3.weight memo4.shipping advice5.operative instrument6.不可抗力7.往来行 8.单独海损9.索款通知书10.销售确认书Section BDirections: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence.1.请报你方最低的CIF上海价,并注明最早交货期。

2019年商务英语BEC中级模拟训练题

2019年商务英语BEC中级模拟训练题

2019 年商务英语 BEC 中级模拟训练题Questions 1-7. Read these sentences and the instructions that follow.. Which method does each sentence describe?. For each sentence mark one letter (A ,B ,C or D) on your answer Sheet.ExampleYou can dictate a message almost anywhere at your convenience.Answer: B1.You speak, while your secretary types down your words.2.You have to speak slowly and very clearly.3.One of these methods can be used when you are in a hurry.4.While dictating ,you use some tapes.5.One of the disadvantages of this method is that you are totally strange to the transcriber.6.The dictation is done with your speaking, a machine's recording, and your secretary's transcribing.7.The machine records your words and then provide the transcription.A. Dictation to your own secretary-"live" dictation,taken by a person who becomes familiar with your dictating characteristics.B. Dictation to a machine, with yoursecretary transcribing.Inexpensive cassette recorders provide greatflexibility in dictation.You can dictate in the office, at home, in an automobile, in an airplane, and in any out-of-the-office situation. Your dictation tapes can be transcribed by being played back on modern transcribing equipment.C. Dictation to a machine, with a word-processing center providing the transcription in this case, the transcriber will probably not be familiar with your dictation manners and peculiarities.D. Other dictation methods, such as by telephone calls or by direct secretarial transcription at the typewriter. These methods are not routine but are used typically in "rush" situations. They require a slow voice speed and clear pronunciation.参照答案:。

2019年商务英语BEC中级模拟习题

2019年商务英语BEC中级模拟习题

2019年商务英语BEC中级模拟习题PART ONEYou work for a company which is going to buy a set of equipment from China. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefor you decide to advertise for two experienced translators as soon as possible.. Write a short note to Mr. Max Remington ,the Public Relation‘s manager. Ask for an advertisement for two translators.. Explain the reason.. Mention your urgency.. Write 30-40 words on your Answer Sheet.PART TWOYou work in the Market Survey institute. After careful research ,you receive four charts.Read the following charts which show , the trend of consumer confidence, real hourly wages, employment and credit development. The years are given ,while the other numbers are not presented. But the lines in the charts clearly show , the directions of development.. Use the information in the charts to write a report (about 100- 120 words) analyzing the reason why the consumer confidence increases.. Write on your Answer Sheet.写作部分参考答案(Sample for reference)PART ONE .Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators in the newspapers? It is urgent.PART TWONear the end of 1994, people suddenly become "rich‘’, buying a lot of things. We have received the report that the real hourly wages of workers become even less ,so they do not have enough money to buy so many things. Although the employment is rising towards the end of 1994 ,the growth is very slow. Therefore ,not many people find jobs to earn enough money to buy goods. Then where does the big consumer confidence come from? We have discovered that people overspend with various credit cards ,buying goods. And they are not worried about returning the borrowed money. This itis our turn to be concerned about this kind of consumer confidence.。

2019年商务英语考试BEC中级填空模拟题

2019年商务英语考试BEC中级填空模拟题

2019 年商务英语考试BEC 中级填空模拟题填空题1、Questions 8-12•Read the article below about job in terviews.•Choose the best sentence from the list on the opposite page to fill each of the gaps.•For each gap 8 -12 mark one letter (A-I) on your Answer Sheet. •Do not use any letter more than once.How to Succeed at InterviewsThe aim of a job interview is to establish whether you are likely to do well in a particular job in a specific organisation. This is not only a matter of having the necessary technical knowledge and skills. You must also have the motivation, the ability to adapt to new ways of working and to a new work environment, and the personality to do the job and fit into a new team. (example) . These includegetting on with people, oral and written communication, teamworking, problem solving and good time management.Most people think that interviewers know what they are looking for and will recognise it when they see it. (8) ___________ .This applies to recruiters as much as anyone else. In fact a former head of selection at one big firm used to say that “some interviewers are so poor they would do better to rely on chanceIn companies which recognise this, various methods are used to try to find the right person (9) ______ . Research has shownthat this approach is more reliable than the ordinary job interview, though not as effective as using personality tests or assessmentcentres.In a structured interview the interviewer groups the qualities listed in the job specification under various headings. There are two well-established structures for this the National Institute of Industrial Psychology 's Seven - Point Plan and the Five-Fold Grading System. Both these systems cover factors such as physical appearance, qualifications, general intelligence, motivation and previous experience.(10) .However, they should not give equal weight to each one. Some factors are more important in one job than another. For example, physical appearance and manner will be more important in a sales position than in a researcher who works behind the scenes. It is also a fact that the impact the candidate makes in the first three of four minutes of an interview is of major importance.(11) .A decision not to hire is often made during those first few minutes.It is not always possible to tell whether structured interview techniques are being used. If interviewers ask questions systematically, using some kind of checklist, and occasionally make a brief note, they probably are. On the other hand, if the interviewer goes through your application form to confirm what you have already said, or asks irrelevant questions, or jumps from one topic to another the interview is unlikely to be structured. Before you attend anyinterview, look again at the job description and the personal specification. (12) __ . If you already have a mental listof the key points that you need to mention, you are unlikely to waste time giving irrelevant information or to omit important points in your favour.A Study them closely and assess what your interviewer will belooking for.B However, people are actually not very good at assessing one another.C A number of skills are common to most of these interviewing situations.D Although a favourable impression may be reversed later in the interview, a negative impression is rarely changed.E The most common is the structured interview.F The effectiveness of the interviewer can be improved by training.G For each of these areas the interviewers score candidates against how well they fit the job specification.H The ability to cope with stress and get on with people is essential.I But there are other personal skills that affect your success in a job. 2、1. Problems at Southford Plant。

2019年商务英语考试BEC中级模拟练习题8

2019年商务英语考试BEC中级模拟练习题8

2019年商务英语考试BEC中级模拟练习题8单项选择题1、根据下面资料,回答题Another Successful YearThe UK-based agricultural and garden equipment group PLT has had another successful year and is looking forward to the future with (0).....B.....The group, which also has distribution and fuel (19)......has enjoyed record profitsfor the fifth year in A.(20)......Pre-tax profits for the year (21) March 31 rose by 24 percent to ε 4.2 million.Total group sales (22)...... by five per cent to ε155 million, with the agricultural business delivering yet another record (23)......despite the somewhat difficult trading (24)......in the industry. Sales in the garden equipment (25).....were slow in the early months of the year but increased dramatically in the finalquarter.Chairman Suresh Kumar said, "It is my (26)......that we have continued to grow by(27).....our customers well. I am delighted to (28).....the continued development of our customer (29)......and I would like to thank all our customers for their (30).....As well as an increase in customers, our staff numbers also continue to grow. During the yearwe have taken (31).....58 new employees so that our total workforce now numbers in excess of 700. All of the staff deserve my praise for their dedication and continued efforts in(32).....these excellent results".The group has proposed A.final (33).... of 9.4p per share, bringing the total to 13p for the year.(19)应选A.commitmentsB.interestsC.responsibilitiesD.benefits2、根据下面资料,回答题Sell, Sell, SellLast year over ε 13bn was spent on advertising in the UK and research indicates that most people will have seen 2m sales messages by the time they are 30. Advertising is big business and often acts as the interface between commerce and culture. While there are many adverts that just irritate, there are some that are miniature works of art. (0).. G... The advertisers themselves believe they are delivering an important message because they are protecting and promoting a client's brand and extending greater choice to the consumer.(8)Instead of being free, many TV channels would only be available on subscription packages of about ε 500 per month and newspapers might cost six times more than their present cover pdce.There are many different models of advertising practice, but no one is precisely sure what makes a good advert. (9) While some try to get you to buy a product, others, such as anti- smoking campaigns, aim to get you not to do something. Some adverts are not aimed at consumers atall, but at retailers, shareholders or employees. For example, manufacturersoften advertise their products in trade magazines to reassure retailers that a new brand will be widely promoted. Petrol companies often choose to emphasize how environmentallyfriendly they are; this is to offset any negative public perceptions of the industry rather than to persuade consumers to buy an individual brand of petrol. (10) This is because petrol is regarded, in advertising terms, as a distress purchase. We get it because we can't do without it, not because we really want it. In general, however, the main aimof advertising is to attribute emotional qualities to aproduct in order to create an individual brand that the consumer can associate with.Working out whether an advert has been successful isextremely difficult. (11) For example, what persuaded them to buy a car? You cannot be sure whether it was the advertising, the price, the opposition's distribution, changes in the lawor changes in consumer attitudes that was the determining factor. What advertising can't do is make consumers buy something they don't want. It can perhaps persuade you to try something once, but if you don't like what you get, you won't try it again, (12) In other words, where there is noemotional engagement, such as a consumer's feelings about a bag of peas, beliefs are much harder to shift.A.Moreover, it is almost impossible to get people to change the way they view things they are indifferent to.B.Over the last ten years, other forms of advertising, such as direct marketing, have become increasingly popular as well as scientific.C.They don't, as the industry well knows, care enough to be brand loyal to such a product.D.Whether you accept this argument or not, you have to recognize that without advertising our world would be very different.E.The problem lies in isolating precisely what motivates people to behave in a particular way.F.This is partly because not all advertisements are designed to do the same thing.G.The production costs involved in these can reach higher figures than those for the average movie.(8)应选3、根据下面内容,回答题Evaluating the Performance of the BoardFew employees escape the annual or twice-yearly performance review.(0) ...G ... The answer is not a great number.And the smaller the company, the fewer checks there are on how well the directors are doing.Some of the largest companies formally assess the performance of their board, but very few new or growing companies have managed to get round to establishing any such procedure.Many business experts believe, however, that it is important for all companies to reviewthe performance of the board.(8).....Another reason is that the board itself needs information on how well it is doing, just as much as other employees do.For the chief executive, appraisal of some sort is absolutely essential for his or her own sake and for the good of the company.Indeed, many of those who have reached this level remark on how lonely the job of chief executive is and how few opportunities they get to discuss issues relating to it.There is some evidence to show that once smaller companies put a board appraisal process in place, they find this process relatively easy to operate.(9)..... Their counterparts in larger organizations, however, are often afraid that appraisals could be a challenge to their status.So, how should companies assess their board? (10).....At a very basic level, this could simply mean getting all the directors to write down what they have achieved and how they can improve on it.At the other end of the scale is the full "360-degree" appraisal.Here, each director is appraised in a systematic manner by a combination of the chairman and fellow directors.In the largest companies there are many methods for assessing the board.A number of such companies have self-assessment schemes.The chairman may meet each board member individually to ask how things are going, in a fairly informal way.The whole board might also meet to talk about its progress in open session.(11).....These might ask for people's opinions on the board's main tasks or on how well the committees are working.Research indicates there has been some improvement in the way the appraisal of board members is conducted.(12)......The chairman will have been involved directly or indirectly in the appraisal of all members of the board.Whose job is it, then, to appraise the chairman?A.It is often the case that the directors of such companies are even happy to receive criticism, as this can prevent them from making basic mistakes.B.The rest of the workforce sees it as unfair if thedirectors are the only members of thecompany to escape appraisal.C.These are encouraging as they put a limit on the power of the chairman to assess fellow directors.D.Alternatively, questionnaires might be distributed to directors, forming the basis for future discussion.E.One issue remains, however, when all the others have been dealt with.F.It is generally agreed that it is the chairman's responsibility to ensure the regular appraisal of each member of the board.G.However, one wonders how many companies have in place a formal appraisal process for their board of directors.(8)应选4、根据下面内容,回答题:Department Store MagicFor most of the 20th century Smithson's was one of Britain's most successful department stores,but by the mid-1990s,it had become dull.Still profitable,thanks largely to a series of successful advertising campaigns,but decidedly boring.The famous were careful not to be seen there,and its sales staff didn’t seem to have changed since the store opened inl908. Worst of all,its customers were buying fewer andfewer of its own-brand products,the major part of its business,and showing a preference for more fashionable brands.But now all this has changed,thanks to Rowena Baker,who became Smithson’s first woman Chief Executive three years ago.Since then,while most major retailers in Britain have been losing money,Smithson’s profits have been rising steadily.When Baker started,a lot of improvements had just been made to the buildin9,without having any effect on sales,and she took the bold decision to i nvite one of Europe’smost exciting interior designers to develop the fashion area,the heart of the store.This very quickly led to rising sales,even before the goods on display were changed.And as sales grew,so did profits.Baker had ambitious plans for the store frOm thestart.“We’re playing a big game,to prove we’re up there with the leaders in our sector,and we have to make sure people get that message.Smithson’s had fallen behind the competition.It provided a traditional service targeted at middle—aged,middle—income customers,wh0’d been shopping there for years, and the customer base was gradually contractin9.Our idea is to sell such an exciting variety of goods that everyone will want to come in,whether they planto spend a little or a lot.”Baker’s visi on for the storeis clear,but achieving it is far from simple.At first,many employees resisted her improvements because they just wouldn’t be persuaded that there was anything wrong with the way they’d always done things,even if they accepted that the store had to overtake its competitors.It took many long meetings,involving the entire workforce,to win their support。

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2019年商务英语考试BEC中级模拟题Social English 1
1. Listening When you meet someone for the first time and start up a conversation, it is important to find points of common interest so that the conversation can run smoothly. Listen to the five dialogues on the tape.
Decide if you think they are successful or not in making initial contact.
Dialogue 1
Dialogue 2
Dialogue 3
Dialogue 4
Dialogue 5
Now listen again and note down the answers to these questions.
Dialogue 1: Has the visitor been to Japan before?
Dialogue 2: Which hotel is the visitor staying in?
Dialogue 3: What topic of common interest do they find?
Dialogue 4: What topic of common interest do they find?
Dialogue 5: What topic of common interest do they find?
Listening task
Dialogue 1
A: Is this your first trip to Japan?
B: Yes, it is.
A: Do you like it here?
B: yes, it seems interesting.
A: Would you like another drink?
B: Thank you.
Dialogue 2
A: How was your trip?
B: Fine, thanks.
A: How do you find Tokyo?
B: Very interesting.
A: Which hotel are you staying in?
B: The Sheraton.
Dialogue 3
A: Is this your first trip to Japan?
B: Yes, but hopefully not my last.
A:I‘m pleased to hear that. Have you found time to see much?
B: Well, I visited the gardens.
A: Oh, are you interested in gardens?
B: Actually, yes,it‘s my hobby.
A: Mine too
Dialogue 4
A: Are you staying long?
B: No, unfortunately only a couple of weeks.
A: Business or pleasure?
B: Business,I‘m afraid. My company is setting up an office here in Tokyo.
A: Really? Where is your company based?
B: In Detroit, sort of north mid-west of the States.
A: Yes, I know it. I visited it two years ago.
B: Ah, really?
Dialogue 5
A:I believe you‘re in fashion.
B:Yes that‘s right- on the design side.
A:That‘s a coincidence. My wife‘s a fashion designer.
B: Oh,I‘d like to meet her.
A: You must come round to dinner one evening.
B: That would be nice.
A: Good,I‘ll fix it up later this week.。

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