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These types of questions will be the focus of today’s mock case interviews
© Deloitte Consulting 1999. All rights reserved.
.Hale Waihona Puke Baidupt
Page 12
Key Ideas to Remember
Comfort
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 4
The Case Interview
What is it? An opportunity to evaluate five key skills:
Problem Identification
or
Develop a process to get to a point from which you can work Make sure that your case response leads to a conclusion Demonstrating the consultative process is more important than getting the “right” answer
Ask for feedback at the end
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 9
The Case Interview: Use of a Framework
Cost/Benefit Analysis
Supply Chain/Value Chain
Jones Graduate School of Management Mastering the Case Interview
Agenda
Why Do Firms Conduct Case Interviews? Dissecting the Case Interview
Key Thoughts to Remember
Data Analysis
Use of a Framework
Effective Communication
Logical Process
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 5
The Case Interview: Problem Identification Skills
Business Strategy / Operations Problems
– Ex: A large health-care company has brought in a team of consultants to determine an appropriate strategy for improving profitability through growth in the size of its operations. They hope to reach their profitability goals over the next three years. As one of the consultants, what would you recommend that they do?
Jones Graduate School of Management
Mock Case Interviews
September 22, 2000
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 14
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 8
The Case Interview: Effective Communication
Listen carefully Speak clearly and concisely Demonstrate the logic to your analysis Support and defend your points Don’t lose your cool
– Based on the facts you have gathered, draw a conclusion that answers the interviewer’s question – Be prepared to “wrap it up” even if you run out of time
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 6
The Case Interview: Logical Process
Determine your structure/framework after listening to the case – one method does not fit all cases Build a sequence to get the facts you need (consider asking for them)
Communication skills Focus Problem-solving skills Analytical abilities Poise under pressure
Opportunity to assess:
– Critical thinking skills – Communication skills – Aptitude for consulting
.ppt
Page 10
The Case Interview: Plan Your Response
Take notes – bring paper and pencil/pen Communicate your approach to the interviewer Switch approach/framework during the response if you realize its not working Be cognizant of time Wrap it up!
Structure is more important than the answer (most of the time)
RELAX and BE YOURSELF
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 13
Practice, Practice, Practice
Interviewer
Opportunity to learn about:
– Experience – “Do I want to sit with this person on an airplane?” – – – – –
Candidate
Opportunity to demonstrate:
Opportunity to learn about:
– Type of work that the firm does – Personality of the firm
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 3
Keys to the Case Interview
Ask clarifying questions/think out loud Use a framework to organize your thoughts
Don’t forget to look at the forest while walking among the trees
Porter’s Five Forces Financial Statements 3Cs – Customer, Company, and Competition 4Ps – Product, Price, Promotion, Place
© Deloitte Consulting 1999. All rights reserved.
Make sure you understand the problem clearly before starting your response
Determine and focus on the salient issues
Ask clarifying and penetrating questions Don’t hesitate to take a few minutes (or ask) to compose your thoughts
Mock Interviews
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 2
Why Do Firms Conduct Case Interviews?
Case interviews provide both parties with information:
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 11
There are different kinds of Case Study Questions...
Calculation / Market Sizing
– Ex: What is the annual market size for golf balls in the United States?
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 7
The Case Interview: Data Analysis
Determine what facts you have and which ones you need
Address the issues you have identified Perform the appropriate calculations to support your hypotheses Consider external perspectives: customers, competitors, suppliers Consider the implications/applications of technology
Preparation
Practice, Practice, Practice.
Enthusiasm
Demonstrate why you want the opportunity. Show you can think under pressure. Practice, Practice, Practice.
© Deloitte Consulting 1999. All rights reserved.
.Hale Waihona Puke Baidupt
Page 12
Key Ideas to Remember
Comfort
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 4
The Case Interview
What is it? An opportunity to evaluate five key skills:
Problem Identification
or
Develop a process to get to a point from which you can work Make sure that your case response leads to a conclusion Demonstrating the consultative process is more important than getting the “right” answer
Ask for feedback at the end
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 9
The Case Interview: Use of a Framework
Cost/Benefit Analysis
Supply Chain/Value Chain
Jones Graduate School of Management Mastering the Case Interview
Agenda
Why Do Firms Conduct Case Interviews? Dissecting the Case Interview
Key Thoughts to Remember
Data Analysis
Use of a Framework
Effective Communication
Logical Process
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 5
The Case Interview: Problem Identification Skills
Business Strategy / Operations Problems
– Ex: A large health-care company has brought in a team of consultants to determine an appropriate strategy for improving profitability through growth in the size of its operations. They hope to reach their profitability goals over the next three years. As one of the consultants, what would you recommend that they do?
Jones Graduate School of Management
Mock Case Interviews
September 22, 2000
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 14
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 8
The Case Interview: Effective Communication
Listen carefully Speak clearly and concisely Demonstrate the logic to your analysis Support and defend your points Don’t lose your cool
– Based on the facts you have gathered, draw a conclusion that answers the interviewer’s question – Be prepared to “wrap it up” even if you run out of time
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 6
The Case Interview: Logical Process
Determine your structure/framework after listening to the case – one method does not fit all cases Build a sequence to get the facts you need (consider asking for them)
Communication skills Focus Problem-solving skills Analytical abilities Poise under pressure
Opportunity to assess:
– Critical thinking skills – Communication skills – Aptitude for consulting
.ppt
Page 10
The Case Interview: Plan Your Response
Take notes – bring paper and pencil/pen Communicate your approach to the interviewer Switch approach/framework during the response if you realize its not working Be cognizant of time Wrap it up!
Structure is more important than the answer (most of the time)
RELAX and BE YOURSELF
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 13
Practice, Practice, Practice
Interviewer
Opportunity to learn about:
– Experience – “Do I want to sit with this person on an airplane?” – – – – –
Candidate
Opportunity to demonstrate:
Opportunity to learn about:
– Type of work that the firm does – Personality of the firm
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 3
Keys to the Case Interview
Ask clarifying questions/think out loud Use a framework to organize your thoughts
Don’t forget to look at the forest while walking among the trees
Porter’s Five Forces Financial Statements 3Cs – Customer, Company, and Competition 4Ps – Product, Price, Promotion, Place
© Deloitte Consulting 1999. All rights reserved.
Make sure you understand the problem clearly before starting your response
Determine and focus on the salient issues
Ask clarifying and penetrating questions Don’t hesitate to take a few minutes (or ask) to compose your thoughts
Mock Interviews
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 2
Why Do Firms Conduct Case Interviews?
Case interviews provide both parties with information:
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 11
There are different kinds of Case Study Questions...
Calculation / Market Sizing
– Ex: What is the annual market size for golf balls in the United States?
© Deloitte Consulting 1999. All rights reserved.
.ppt
Page 7
The Case Interview: Data Analysis
Determine what facts you have and which ones you need
Address the issues you have identified Perform the appropriate calculations to support your hypotheses Consider external perspectives: customers, competitors, suppliers Consider the implications/applications of technology
Preparation
Practice, Practice, Practice.
Enthusiasm
Demonstrate why you want the opportunity. Show you can think under pressure. Practice, Practice, Practice.