备战高考英语 书面表达万能模板 08 投诉信
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
A letter of complaint
Passage structure:
提出问题---说明具体情况---提出解决问题的办法
投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切记不要夸大其词;指出问题引起的后果;提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律:
第一段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读信人留下好印象。应该记住读信人不一定就是错误的责任人,他的合作对事情的最终圆满解决有着非常重要的作用。第二段:写明投诉的原因、问题的经过及产生的后果。可以说具体的理由,也可以说问题的具体体现方式。
第三段:提出解决方案,不需展开。这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。还要注意做到公平、公正。
Useful sentence patterns
1. I am writing to complain about…\ I am writing to make a complaint about…\
I am writing to express my dissatisfaction about…
2. There is something wrong with…I bought. For one thing, ..…; for another thing …
3. I can hardly bear \tolerate …any more.
英语投诉信万能模板
英语投诉信万能模板
Dear Sir/Madam,
I am writing to express my dissatisfaction with the [product/service]that I recently purchased/received from your company.On[date of purchase/receipt],I [describe the issue, e.g.received a defective product/had a negative customer service experience/was overcharged for my purchase].
This has caused me great inconvenience and I am disappointed with the level of service that I have received.As a loyal customer,I expect better.
I would like to request that you[e.g.refund my money/replace the product/provide better customer service training for your employees].If this matter is not resolved in a satisfactory manner,I will unfortunately be forced to take further action.
英文投诉信8篇完美版
《英文投诉信》
英文投诉信(一):
To Whom It May Concern,
①I am writing to plain about the poor service of yourI received when。
②The causes for my dissatisfaction lie upon three points as follows:
1) _____ (抱怨资料的一个方面); 2) _____ (抱怨资料的另一方面); 3) (抱怨资料的第三个方面)。③Under these circumstances, I find it difficult to(客观的评论)。
④I am sure that you are able to thoroughly understand my discontent,which you are bound to replace with a satisfactory solution。⑤I would be grateful if you could _____(表达本人的愿望)as soon as possible。
Yours sincerely,
Li Ming
英文投诉信(二):
Dear_____,
①I am ______(自我介绍)。②I feel bad to trouble you but I am afraid that I have to make a plaint about。
③The reason for my dissatisfaction is _____(总体介绍)。④In the first place,______(抱怨的第一个方面)。⑤In addition, ______ (抱怨的第二个方面)。⑥Under these circumstances, I find it_____(感觉) to _____(抱怨的方面给你带来的后果)。
【写作模板】高考英语应用文写作模板
高考英语应用文写作模板
1.投诉信
Dear ________,
My name is/I am ________. I am writing to you for ________. Firstly, ________. Secondly, ________. Thirdly, ________. Therefore, I require that you send me a new one of the same model within a month. To be honest/Honestly speaking, ________. Therefore, I do
require(hope) ________.
Thank you for your consideration.
Sincerely yours,
Li Ming
2.建议信
Dear ________,
I am ________. Your collection of suggestion on ________ is
________. As is known, ________. My suggestions are ________:
First, ________. (People can ________.)
Second, (to make economic profits,) ________.
Third, ________. (As many of them ________.)
I hope you will find these proposals useful, and I would be ready to discuss this matter with you to further details (Or:Your kind consideration of my suggestions will be highly appreciated).
高中英语投诉信句型模板及范文
高中英语投诉信句型模板及范文可以分为以下几个部分:
1. 开头:表明写信的目的,即投诉某件事情或服务。
例:I am writing to express my deep disappointment with the service I received at your hotel last week.
2. 具体投诉内容:详细描述投诉的具体原因,包括遇到的问题、不良体验等。
例:Upon arrival, we found that our reservation was not properly recorded, and we had to wait for an hour to get our room keys. Moreover, the room was not cleaned thoroughly, and there was a strong smell of smoke.
3. 提出建议或要求:说明希望对方如何解决问题,或提出自己的建议。
例:I would appreciate it if you could arrange for a refund of the room charge, and I also suggest that you improve your reservation system and room cleaning service.
4. 结尾:表示感谢,并期待对方的回复。
例:Thank you for your attention to this matter. I look forward to hearing from you soon.
高考英语作文投诉信
高考英语作文投诉信
Dear Sir or Madam,
I am writing to express my dissatisfaction regarding the recent English examination held on [Date]. I believe it is necessary to bring to your attention certain issues that have affected the integrity of the test and the fairness of the assessment.
Firstly, the examination room was excessively noisy. There were construction works going on outside the building, which made it difficult for the students to concentrate on the listening section of the exam. This is particularly concerning as the listening comprehension is a significant part of the English language assessment.
Secondly, the instructions provided were unclear. The ambiguity in the instructions led to confusion among the candidates, which may have impacted their performance negatively. Specifically, the directions for the essay section were vague, causing some students to misinterpret the requirements.
高考英语写作之投诉信
2021/10/10
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1.投诉内容。 一般放在信的开头。常用的表达法有: I am writing to you about... which I received/bought ...
In view of the inconvenience that this has caused, I feel you should...
Fra Baidu bibliotek
2021/10/10
7
相关词汇:
complain against sb. about sth.投诉......
dissatisfaction with 不满于......
4) I can hardly bear /tolerate /put up with it any more.
5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
put up with / bear / tolerate 忍受
poor service 糟糕的服务
inconceivable 不可思议的
高考英语写作技巧投诉信(投诉网上购买到问题运动鞋)
4. And if you choose to send the book again, please make sure it reaches me before April 15th.
5. I do hope you will take my complaint seriously and offer me a satisfactory solution.
I am sorry/disappointed to have received such poor service and
products. I believe I have the right to ask you to deal with the problem without delay. I demand that you either refund my money in full or send me new right ones. What is more, I’d like to be informed of the process of your dealing with my complaint. I hope you (will) take my complaint
3. I’m writing to make a complaint about my unpleasant shopping experience on your online shop. 三、反映问题
投诉书范文英语高考作文
投诉书范文英语高考作文
Dear Sir/Madam,
I am writing to file a complaint regarding the recent incident that occurred in your establishment. I believe that the service provided by your staff was extremely poor and unprofessional.
On the 15th of April, I visited your store to purchase a laptop as a graduation gift for my niece. From the moment I entered, I noticed that the employees were not attentive and seemed disinterested in assisting customers. I approached one of the staff members to inquire about the different models available and their features. However, instead of providing me with any useful information, he simply pointed me towards the shelves and walked away without another word.
英语投诉信范文10篇及格式
投诉信格式
第一部分:说明投诉问题
I must complain about…
I am not satisfied with…
I feel something should be done about…
I am writing to inform(告知,代替tell)you that I find…unsatisfactory…
I am writing to express/ air dissatisfaction/ disappointment/ concern regarding …
第二部分:描述具体情况
The noise disturbs my sleep so that I can't concentrate during the work time, and as a result, I have made several mistakes these days.
For me this environment is very difficult to make studies and I need a quiet room.
第三部分:期待解决方案
I expect to hear from you soon.
Please give this matter your immediate attention.
I would be very grateful (感激,代替thanks)if you could look into the matter as soon as possible. And I am looking forward to an early reply.
模板08 投诉信-备战2021年高考英语书面表达万能模板
08投诉信
写作模板
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about ______.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).
⑧Thank you for your consideration and I will be looking forward to your reply.
1. 写作方法
①首段:注意客观、礼貌
a. 自我介绍;
b. 引出投诉内容;
c. 表明目的要求。
②主体:展开说明投诉原因、具体理由或后果,注意内容充实,符合交际习惯。
a. 详细说明情况,中肯地提出问题;
高考英语书信万能模板和句型
高考英语(书信)书面表达万能句型和模板
一、邀请信
We are going to hold a party . I’m writing to invite you to take part in it.
我们即将举行派对。我写信是想邀请你来参加
The party will be held in +地点,on +具体时间,which will last for +多长时间. We plan to hold this activity in order to . Since you are interested in , I think it is a good chance for you to learn ..... . I’m sure you will have a good time.
派对将会被举行在+地点,在+具体时间,将会持续+多长时间。我们计划举行这个活动是为了。因为你对感兴趣,我认为这对你来说是个好机会去。我相信你一定会玩得开心的。
We sincerely hope that you can come. If you are interested, please inform me before +具体时间.
我们真诚地希望你能来。如果你感兴趣的话,请在+时间之前告知我
二、感谢信
I’m writing to show my sincere / great appreciation for your help. I’d also like to thank you for.
我写信是为了表达对你真诚的感激,感谢你的帮助。我也想要感谢你因为.....
8.高考英语写作之投诉信—模板+真题+模拟冲刺高考必备写作素材
八.投诉信
【高三模拟考试】假定你是李华。三月初你在网上买了一双鞋子,打算送给妈妈作为三八妇女节的礼物。但是,收到货后发现存在若干问题。请你就此给网店客服写邮件投诉。
要点如下:1.介绍购物情况;
2.反映存在问题;
3.提出解决方案。
注意: 1.词数100左右;
2.可以适当增加细节,以使行文连贯。
首段
1.自我介绍
※I am one of you customers.
※I am Li Hua, a customer of your store/restaurant/hotel.
※I am Li Hua, a customer who bought a pair of shoes from your website in early March.
2.写作背景
※I ordered the shoes for my mum as a gift on Women’s Day. However, to my disappointment,I have come across some problems.
3. 写作目的
※I am writing to make a complaint about them.
※I am writing to complain about them.
※I am writing to complain about your unsatisfying service.
中间段
1.主旨句
※There are the following problems.
※To begin with, it didn’t arrive on schedule, which missed the Women’s Day.
高考英语投诉信作文(高三英语投诉信范文)
高考英语投诉信作文(高三英语投诉信范文)
高考英语书信10—投诉信
步骤:阅读材料--圈出要点--划分段落
谋篇布局:
第一段:问候/自我介绍--写作背景--写作目的
第二段:主题句(原本期待)
过渡词+(填)糟糕体验1(补)
过渡词+(填)糟糕体验2(补)
过渡词+(填)糟糕体验3(补)
第三段:补充说明+客套话(希望/相信/感激/期盼/祝好运)
材料:假定你是李华。你在网上买了一部手机,因质量问题,要
求更换,根据以下要点写一封信。
1. 问题:手机不响铃/不能发短信/客服不理睬。
2. 要求:尽快给予更换。
Dear Sir /Madam,
I am li Hua , a 17-year-old teenager who has just bought a cellphone from your online store. I feel bad to trouble you, but I must make a complaint about it.
How I wish that I would have enjoyed a 100% satisfaction. However, much to my disappointment, it doesn’t ring when I receive any
call. Besides ,I can’t even send or receive text messages. To make matters worse, it still puzzles me that your telephone customer service staff (should)refuse to answer my questions.
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
A letter of complaint
Passage structure:
提出问题---说明具体情况---提出解决问题的办法
投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切记不要夸大其词;指出问题引起的后果;提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律:第一段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读信人留下好印象。应该记住读信人不一定就是错误的责任人,他的合作对事情的最终圆满解决有着非常重要的作用。第二段:写明投诉的原因、问题的经过及产生的后果。可以说具体的理由,也可以说问题的具体体现方式。
第三段:提出解决方案,不需展开。这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。还要注意做到公平、公正。
Useful sentence patterns
1. I am writing to complain about…\ I am writing to make a complaint about…\ I am writing to express my dissatisfaction about…
2. There is something wrong with… I bought. For one thing, ..…; for another thing …
3. I can hardly bear \tolerate …any more.
热点题型08 书信之投诉信和道歉信-备战高考英语满分作文万能模板
备战高考英语满分作文万能模板(八)书信之投诉信和道歉信
距离高考还有一段时间,不少有经验的老师都会提醒考生,愈是临近高考,能否咬紧牙关、学会自我调节,态度是否主动积极,安排是否科学合理,能不能保持良好的心态、以饱满的情绪迎接挑战,其效果往往大不一样。以下是本人从事10多年教学经验总结出的以下学习资料,希望可以帮助大家提高答题的正确率,希望对你有所帮助,有志者事竟成!
养成良好的答题习惯,是决定高考英语成败的决定性因素之一。做题前,要认真阅读题目要求、题干和选项,并对答案内容作出合理预测;答题时,切忌跟着感觉走,最好按照题目序号来做,不会的或存在疑问的,要做好标记,要善于发现,找到题目的题眼所在,规范答题,书写工整;答题完毕时,要认真检查,查漏补缺,纠正错误。总之,在最后的复习阶段,学生们不要加大练习量。在这个时候,学生要尽快找到适合自己的答题方式,最重要的是以平常心去面对考试。英语最后的复习要树立信心,考试的时候遇到难题要想“别人也难”,遇到容易的则要想“细心审题”。越到最后,考生越要回归基础,单词最好再梳理一遍,这样有利于提高阅读理解的效率。另附高考复习方法和考前30天冲刺复习方法。
投诉信
【题型分析与写作方法】
题型分析:
在生活中,人们通常用写投诉信的方式解决消费利益受损、正常生活和工作受到干扰等问题。投诉信与普通书信的格式基本相同。但要注意的是,写投诉信的目的是解决问题而不是泄愤,因此写信时一定要注意态度诚恳、直截了当。
投诉信通常包括以下几个方面的内容:说明投诉的原因并表示遗憾;实事求是地陈述事情发生的经过,切记不要夸大其词;指出问题引发的后果,提出批评及处理的意见或敦促对方采取措施,或者提出所希望的赔偿以及补救方式。
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08投诉信
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about ______.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).
⑧Thank you for your consideration and I will be looking forward to your reply.
1. 写作方法
①首段:注意客观、礼貌
a. 自我介绍;
b. 引出投诉内容;
c. 表明目的要求。
②主体:展开说明投诉原因、具体理由或后果,注意内容充实,符合交际习惯。
a. 详细说明情况,中肯地提出问题;
b. 提出改进建议,表明希望如何解决;
c. 拓展题目内容,尤其要强调问题不解决所带来的后果。
③尾段:提出解决方案,不用展开,注意中肯、礼貌原则。
a. 表达强烈愿望,希望上述问题得到迅速、恰当的解决;
b. 有时可就问题的解决限定时间;
c. 对有关人员的努力表示感谢;
d. 希望尽快得到满意答复。
2. 写作流程图
提出抱怨并表示遗憾
阐述问题发生的经过
指出问题引起的后果
提出批评及处理的意见或敦促对方采取措施
第一部分:提出抱怨并表示遗憾
套语:
(1) 很抱歉打扰您,但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.
(2) 我很遗憾地告诉你投诉有关……的事由。
I am sorry to tell you that there should be reasons to complain about …
(3) 我真的很讨厌抱怨,但现在有一件事情确实令人烦心。
I really hate to complain, but one thing is really disturbing now.
第二部分:说明投诉问题、后果,并提出合理建议。
1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.
首先,食物太咸,水没有及时端上来。而且,你们播放的音乐太吵了。在这样的环境下,我很难安静的坐在这里吃饭。
2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it's washed, it fades in colour. Now I can't wear it.
大概一周前我在香港度假的时候,我在你们店里花300港元买了一件绿色衬衫,但是看上去似乎有一些状况。当被洗的时候,它会掉色。现在,我不能穿了。
3. It arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I didn't think you should neglect this deficiency(缺陷).
它是前天按时到的。但是当我检查时,我发现中间有个洞。我很震惊,因为这个洞和明显,我认为你们不应该忽略这个缺陷。
4. I have dialed your service number for several times but it was always busy.
我多次拨打你们的服务电话,但它总是占线。
5. Now this problem keeps worrying me.
现在这个问题一直在困扰我。
6. To improve the situation, you can take the following measures.
为了改善状况,你们可以采取下面的措施。
7. Can you change a new one for me as soon as possible?
你们可以尽快给我换件新的吗?
8. I insist you change a new one for me or give me a refund(退款).
我坚持你们给我换件新的或者给我退款。
9. How shall I send this scarf back to you?
我怎么把这条围巾寄还给你?
第三部分:提出批评及处理的意见或敦促对方采取措施
套语:
(1) 我认为是你认识到……的时候了。
I think it’s high time that you realized …
(2) 我们深知你们并不经常出错,但我们希望能确保这类差错不再发生。
We know that you are not generally careless, but we should like your assurance that this will not happen again.
(3) 我必须正告贵方,除非对目前状况采取措施,否则我将被迫诉诸法律。
I must warn you that unless you do something about the situation, I will be forced to take legal action.
(4) 坦率地说,我不再准备忍受这种状况。
Frankly, I am not prepared to put up with the situation any more.
(5) 如果您能尽快调查此事,我将不胜感激。期待您尽快回复。