备战高考英语 书面表达万能模板 08 投诉信
投诉信高考英语满分作文万能句型写作模板真题训练
应用文写作【投诉信】高考英语满分作文万能句型+写作模板+真题+训练【文章结构】第一段：我要投诉这次服务。
第二段：写明投诉原因第三段：阐述要求，并表示自己期望回复。
【万能句式】一篇首句1.I am writing to you about... which I received/bought...我写信给你是关于...我收到/买了...2.Iam going to complain about...我要投诉......3.I am writing to inform you that I am dissatisfied with your.我写信通知你，我不满意你的.....4. I feel sorry to trouble you but I am afraid that I have to make a complaint about.很抱歉，打扰你了，但我恐怕不得不向你投诉...5. I wish to draw your attention to the problem that I bought.我想提醒您注意我购买......的问题6.I am writing to make a complaint about…我写信是要投诉……7.I feel sorry to trouble you but I am afraid I have to make a serious complaint. 我很抱歉打扰你，但恐怕我必须提出严重的投诉。
二篇中句1. When I took... out of the bag and examined... closely, I found...当我拿…从包里出来检查……仔细地看，我发现……2.When I unpacked...and tried to use it,it did not work.当我打开时……我试过了，但没有用。
3.I will appreciate it very much if you could...如果你能......的话，我将非常感激4.I would be grateful if you could...如果你能......的话，我将感激不尽5.I trust you will take my complaints seriously and...我相信你会认真对待我的投诉和......三篇尾句1.I would be grateful if you could...如果你能……我会很感激。
高考英语满分作文：投诉信
高考英语满分作文：投诉信导读：本文高考英语满分作文：投诉信，仅供参考，如果能帮助到您，欢迎点评和分享。
高考英语满分作文：投诉信你是李华，两周前你从网上一套书虫系列读物(BookwormSeries)昨天才到货，且包装破损，数量不足。
请就此向网店客服写邮件投诉。
要点如下：1. 介绍购物情况2. 反映存在问题3. 提出解决方案注意：1. 词数100词左右2. 可适当增加细节，使行文连贯3. 开头结尾已给出，不计入总词可能用到的生词：投诉complaint n.【优秀满分范文】To whom it may concern,I am one of your customers(顾客). I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yes terday. And much to my disappointment, the books were so poorly packed up that thecover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint.Lookingforward to your reply.Sincerely,Li Hua。
高中英语作文万能模板：投诉信
高中英语作文万能模板：投诉信模板一假设你是李华，你在5月2日去一家商店买衣服。
当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。
你对这位服务员的服务态度十分不满，并写信向该商店的`销售经理投诉该服务员。
注意：1、词数120左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。
范文：May 5, 2006Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store did n’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.模板二投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。
高考英语作文投诉信
高考英语作文投诉信Dear Sir or Madam,I am writing to express my dissatisfaction regarding the recent English examination held on [Date]. I believe it is necessary to bring to your attention certain issues that have affected the integrity of the test and the fairness of the assessment.Firstly, the examination room was excessively noisy. There were construction works going on outside the building, which made it difficult for the students to concentrate on the listening section of the exam. This is particularly concerning as the listening comprehension is a significant part of the English language assessment.Secondly, the instructions provided were unclear. The ambiguity in the instructions led to confusion among the candidates, which may have impacted their performance negatively. Specifically, the directions for the essay section were vague, causing some students to misinterpret the requirements.Additionally, there was a discrepancy in the timing of the exam. The invigilator did not start the exam on time, and the allotted time for each section was not strictly adhered to. This inconsistency could have caused undue stress and affected the students' ability to manage their timeeffectively.Lastly, the quality of the test paper was substandard. Theprint was faint, making it hard to read the questions clearly. This issue could have led to misunderstandings and errors in answering the questions.I kindly request that these concerns be addressed to ensure that future examinations are conducted in a fair andconducive environment. It is crucial for the credibility ofthe examination board and the validity of the assessment that such issues are rectified.I appreciate your attention to this matter and look forwardto your prompt response.Yours sincerely,[Your Name][Your Contact Information]。
高考英语写作之投诉信
put up with / bear / tolerate 忍受
poor service 糟糕的服务
inconceivable 不可思议的
out of one’s expectation 令某人大失所望
look into / go into / investigate 调查
incident / matter 事件
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...
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2.投诉原因。 一般讲述对商品质量或售后服务不满意的地方。 常用的表达法有：
2) I am writing to express my dissatisfaction with...
3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...
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6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.
7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
投诉信类英语作文模板
投诉信类英语作文模板英文回答：Dear Sir/Madam,。
I am writing to express my profound disappointment and dissatisfaction with the recent service I received at your establishment. On [date of visit], I visited your [name of establishment] located at [address of establishment] with the expectation of receiving exceptional service. However, my experience fell far short of my expectations.Upon my arrival, I was greeted by a staff member who displayed a lack of professionalism and courtesy. The staff member failed to acknowledge my presence promptly and seemed disinterested in assisting me. When I inquired about a particular product, the staff member provided vague and unhelpful information, leaving me frustrated and dissatisfied.Despite the initial setback, I persisted in hoping for a positive experience. Unfortunately, the situation worsened as I proceeded to the [name of department or section] of the establishment. The staff members in this department exhibited a similar lack of enthusiasm and attention to detail. They were slow to respond to my requests and seemed more concerned with their personal conversations than with providing assistance.The lack of customer service I encountered during my visit was unacceptable and has left me with a negative impression of your establishment. I have been a loyal patron of your business in the past, but the recent experience has severely damaged my confidence in your ability to provide quality service.I urge you to take immediate action to address the issues I have raised. I believe that improving the professionalism and customer service skills of your staff is paramount to restoring the reputation of your establishment. I also suggest implementing a system for gathering customer feedback to identify areas forimprovement.I hope that you will take my concerns seriously and make the necessary changes to ensure that future customers have a positive experience at your establishment. I await your prompt response and resolution to this matter.Thank you for your time and attention.Sincerely,。
高中英语书面表达应用文写作指导——投诉信
高中英语书面表达应用文写作指导：投诉信【投诉信写作思路】1.第一段：介绍自己，说明写作目的：投诉。
2.第二段：说明投诉问题、后果，并提出合理建议。
3.第三段：希望给予考虑，并期待对方尽快回复。
【范例】假定你是李华，十天前你从网上订购了一套Harry Potter，昨天才到货，且包装破损，数量不足，请就此向网店客服写邮件投诉。
要点如下：1.介绍购物情况；2.反映存在问题；3.提出解决方案。
注意：1.词数100左右；2.可以适当增加细节，以使行文连贯。
Dear Sir,I am Li Hua,one of your customers,who ordered a set of Harry Potter on your website ten days ago,I’m writing to complain about this online shopping.Some details are as follows. First of all,I didn’t receive them until yesterday.Besides，much to my disappointment,the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.In a nutshell, I am disappointed to have received such poor service, and I believe I have right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Meanwhile, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Yours，Li Hua文章亮点1.I’m writing to complain about this online shopping.我写信来投诉这一网上购物。
高考英语作文投诉信
高考英语作文投诉信Dear Sir or Madam,I am writing to express my dissatisfaction regarding the recent English examination held on [Date]. I believe it is necessary to bring to your attention certain issues that have affected the integrity of the test and the fairness of the assessment.Firstly, the examination room was excessively noisy. There were construction works going on outside the building, which made it difficult for the students to concentrate on the listening section of the exam. This is particularly concerning as the listening comprehension is a significant part of the English language assessment.Secondly, the instructions provided were unclear. The ambiguity in the instructions led to confusion among the candidates, which may have impacted their performance negatively. Specifically, the directions for the essay section were vague, causing some students to misinterpret the requirements.Additionally, there was a discrepancy in the timing of the exam. The invigilator did not start the exam on time, and the allotted time for each section was not strictly adhered to. This inconsistency could have caused undue stress and affected the students' ability to manage their timeeffectively.Lastly, the quality of the test paper was substandard. Theprint was faint, making it hard to read the questions clearly. This issue could have led to misunderstandings and errors in answering the questions.I kindly request that these concerns be addressed to ensure that future examinations are conducted in a fair andconducive environment. It is crucial for the credibility ofthe examination board and the validity of the assessment that such issues are rectified.I appreciate your attention to this matter and look forwardto your prompt response.Yours sincerely,[Your Name][Your Contact Information]。
高考英语应用文写作万能模板(求助信投诉信祝贺信通知)
高考英语应用文写作万能模板一、求助信【写作模板】Dear________,My name is _______________(自我介绍).I’m writing a letter to you to ask for some help./ Now I am writing to ask you to give me a hand/do me a favor/lend me a hand.I am encountering three problems which trouble me a lot.To beginwith,___________.What’s more, ___________.What troubles me most is ___________ / I have met difficulty in _______________(求助内容).First, I find ___________(困难1).Besides, ________(困难2).What’s more, __________(困难3).Faced with so much difficulty, I have to ask you for some help.Would you like to ____________(委婉提出请求)？In the meanwhile, I beg you to (请求内容) so that___________(请求目的).Also, I would like you to (请求内容).I would appreciate it very much if you can offer me some necessary/timelyhelp(give/len d me some practical/valuable advice).I’m sure that I can make great progress in _____________(表达期待).Yours sincerely,Li Hua二、投诉信【写作方法】首段：注意客观礼貌。
英语投诉作文万能模板
英语投诉作文万能模板英文回答：Dear [Recipient's Name],。
I am writing to express my extreme dissatisfaction with the recent services I have received from your company, [Company Name]. On [Date], I purchased a [Product or Service] from your establishment, and since then, I have encountered a series of unacceptable issues that have left me both frustrated and disappointed.Firstly, upon arrival at the store, I was greeted by a lackadaisical and unhelpful staff. Despite waitingpatiently for assistance, I was ignored for an extended period, resulting in unnecessary delays in my shopping.Secondly, the [Product or Service] I purchased was not in the condition I expected. It arrived with visible defects and did not perform as advertised. I attempted toreturn the defective item, but your customer service representative was rude and dismissive.Thirdly, your company's communication has been abysmal.I have repeatedly attempted to contact your customer support via email and phone, but my inquiries have either been ignored or met with long delays. This lack of responsiveness has further exacerbated my frustration.To rectify this situation, I demand the following actions:A full refund for the defective [Product or Service]A replacement [Product or Service] that meets the advertised standards。
英语投诉信的格式和范文(实用22篇)
英语投诉信的格式和范文(实用22篇)（经典版）编制人：__________________审核人：__________________审批人：__________________编制单位：__________________编制时间：____年____月____日序言下载提示：该文档是本店铺精心编制而成的，希望大家下载后，能够帮助大家解决实际问题。
文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语投诉信的格式和范文(实用22篇)英语投诉信的格式和范文第1篇Dear Sir，I‘m Peter，manager of purchasing department in ABC company.Im writing to lodge a claim (词组：提出索赔)on the 100 cases of apples we ordered from you.Having confirmed the order date for over one month， we havent received the goods.This obviously brought great inconvenience and huge loss for us.We will have to cancel this order and buy from another company.Thank you for your kind understanding!Sincerely YoursPeter英语投诉信的格式和范文第2篇Dear Sir or Madam，I， as a devoted customer of your online shop， am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with， there is something wrong with screen of the E-book， which has been broken deliberately or unintentionally.In addition， it does not work occasionally， which hamper using ordinarily.Mostimportantly， the product does not comply with your description previously both in style and faculty.Most importantly， servers response of not providing refund and eXchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or eXchange a new one for me.I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信的格式和范文第3篇Dear Sir，I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However， when I called your Complaints Department， the girl who answered my phone was very rude.For one thing she interrupted me continually， for another she even said that the fault was my own.Needless to say， such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined， and instructed on the proper way to deal withclients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours，Donna英语投诉信的格式和范文第4篇To whom it may concern，I am one of your customers.I ordered/bought ____（产品）but I didnt ____（投诉原因（1）.And much to my disappointment，____（投诉原因（2）.To make matters worse， ____（投诉原因（3）.I am sorry to have received such poor service， and I believe I have every right to ask you to deal with this problem.I hope that ____（赔偿方案/补救措施）.Besides， Id like to be informed of the process of you dealing with my complaint.Looking forward to your reply.Yours sincerely，____（写信人姓名）译文致相关人员：我是您的顾客之一。
高考英语书面表达应用文专题5投诉信
plain to sb. about sth. 向sb.投诉sth. 2.I am writing this letter to make some complaint about.. 3. It’s bad to have received such poor service, and I believe I have every right to ask you to deal with this problem. 4.Please give me your immediate attention to this letter. 5. I am looking forward to a satisfactory reply as soon as possible.满意的答复 6. Thanks for your consideration.
To whom it may concern, I’m one of your customers. I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing. It’s bad to have received such poor service, and I believe I have every right to ask you to deal with this problem. I turn my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint. I’m looking forward to your reply. Yours faithfully, Li Hua
投诉信英语作文模板
投诉信英语作文模板英文回答：Dear [Recipient Name],。
I am writing to express my dissatisfaction with the recent [product or service] that I purchased from your company. I purchased the [product or service] on [date] and have been experiencing several issues with it since then.The [product or service] has been [list of issues]. I have contacted your customer service department on several occasions, but I have not received a satisfactoryresolution to my problem. I have been told that the [product or service] is working as intended, but I do not believe that this is the case.I am very frustrated with the situation and am requesting a refund for the [product or service]. I believe that this is a reasonable request, given the fact that the[product or service] is not performing as advertised.I have attached a copy of my receipt for your records.I would appreciate it if you could respond to my request within the next [number] days.Thank you for your time and attention to this matter.Sincerely,。
高三英语投诉信
高三英语投诉信高三英语投诉信作文1Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 20__, around 2 P.m.., I went to your store to look for a Tshirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time. Sincerely yoursLiHua高三英语投诉信作文2Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work.Itis the third one I’ve got to return this month.Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 66688.Sincerely,Wang Hua高三英语投诉信作文3Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you willreplace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)高三英语投诉信作文4Dear Sir:My name is Raymond, I am writing to tell you something about your restaurant questions.Last Saturday, I was going to your restaurant with my friends. We are very hungry, but when we order, your restaurant waiter But ignore our. So my friend was very angry. Besides, when the waiter come on .my friend ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can give your restaurant waiter have training about etiquette.Thank you for your time and kind consideration.Sincerely yoursRaymond高三英语投诉信作文5Dear manager,你好经理：I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There s something wrong with it. That makes me extremely unhappy.我写这封信给你是为了投诉昨天下午我在你店购置的电脑。
备战2018年高考英语书面表达万能模板08投诉信
08投诉信Dear ______,①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about ______.③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）.⑧Thank you for your consideration and I will be looking forward to your reply.1. 写作方法①首段：注意客观、礼貌a. 自我介绍；b. 引出投诉内容；c. 表明目的要求。
②主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a. 详细说明情况，中肯地提出问题；b. 提出改进建议，表明希望如何解决；c. 拓展题目内容，尤其要强调问题不解决所带来的后果。
③尾段：提出解决方案，不用展开，注意中肯、礼貌原则。
a. 表达强烈愿望，希望上述问题得到迅速、恰当的解决；b. 有时可就问题的解决限定时间；c. 对有关人员的努力表示感谢；d. 希望尽快得到满意答复。
2. 写作流程图提出抱怨并表示遗憾阐述问题发生的经过指出问题引起的后果提出批评及处理的意见或敦促对方采取措施第一部分：提出抱怨并表示遗憾套语：(1) 很抱歉打扰您，但我必须郑重提出投诉。
投诉信英语作文模板
投诉信英语作文模板Dear Sir/Madam,。
I am writing to express my dissatisfaction with the recent experience I had with your company. I believe that it is important for me to bring this issue to your attention in the hope that it can be resolved in a timely manner.First and foremost, I would like to address the issue of poor customer service. During my recent interaction with your company, I encountered rude and unprofessional behavior from one of your staff members. This not only left me feeling disrespected, but also made me question the integrity of your company as a whole.Furthermore, I am deeply disappointed with the quality of the product that I received. Despite the promises made in your advertising, the product did not meet my expectations in terms of functionality and durability. This has caused me significant inconvenience and financial loss.In addition, I would like to highlight the lack of transparency in your company's policies. I found it extremely difficult to obtain clear and accurate information regarding the terms and conditions of my purchase. This lack of transparency has only served to further frustrate me as a customer.I must emphasize the importance of addressing these issues promptly and effectively. As a consumer, I have the right to expect a certain level of professionalism, quality, and transparency from your company. It is my hope that you will take my concerns seriously and take the necessary steps to rectify the situation.In conclusion, I urge you to take immediate action to address the issues that I have raised. I trust that you will do everything in your power to ensure that such issues do not arise in the future. I look forward to a swift and satisfactory resolution to this matter.Sincerely,。
高考英语作文投诉信范文
高考英语作文投诉信范文Dear Editor,I am writing this letter to reflect some problems I came across recently and. appeal to the improvement of the service industry.This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed. But when I went home and read carefully, I found that the several pages of the dictionary have been cracked and befouled. What is worse, the misprints spread everywhere in the dictionary and seriously affect my comprehension. Since there was such damage and misprint to the dictionary, I went to the bookstore to require for a replace. But to my surprise, the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.It goes without saying that today's face-paced and market-oriented economy calls for much higher standard for service industry. However, to my regret, many of the commercials fail to achieve this standard and the quality of the staff needs to be improved. It's self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our country's economy. As a result, I expect your newspaper to appeal to the service industry to attach more importance to the service improvement.Thank you for your attention!Sincerely yours,Sam。
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08投诉信Dear ______,①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about ______.③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）.⑧Thank you for your consideration and I will be looking forward to your reply.1. 写作方法①首段：注意客观、礼貌a. 自我介绍；b. 引出投诉内容；c. 表明目的要求。
②主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a. 详细说明情况，中肯地提出问题；b. 提出改进建议，表明希望如何解决；c. 拓展题目内容，尤其要强调问题不解决所带来的后果。
③尾段：提出解决方案，不用展开，注意中肯、礼貌原则。
a. 表达强烈愿望，希望上述问题得到迅速、恰当的解决；b. 有时可就问题的解决限定时间；c. 对有关人员的努力表示感谢；d. 希望尽快得到满意答复。
2. 写作流程图提出抱怨并表示遗憾阐述问题发生的经过指出问题引起的后果提出批评及处理的意见或敦促对方采取措施第一部分：提出抱怨并表示遗憾套语：(1) 很抱歉打扰您，但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.(2) 我很遗憾地告诉你投诉有关……的事由。
I am sorry to tell you that there should be reasons to complain about …(3) 我真的很讨厌抱怨，但现在有一件事情确实令人烦心。
I really hate to complain, but one thing is really disturbing now.第二部分：说明投诉问题、后果，并提出合理建议。
1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先，食物太咸，水没有及时端上来。
而且，你们播放的音乐太吵了。
在这样的环境下，我很难安静的坐在这里吃饭。
2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it's washed, it fades in colour. Now I can't wear it.大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。
当被洗的时候，它会掉色。
现在，我不能穿了。
3. It arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按时到的。
但是当我检查时，我发现中间有个洞。
我很震惊，因为这个洞和明显，我认为你们不应该忽略这个缺陷。
4. I have dialed your service number for several times but it was always busy.我多次拨打你们的服务电话，但它总是占线。
5. Now this problem keeps worrying me.现在这个问题一直在困扰我。
6. To improve the situation, you can take the following measures.为了改善状况，你们可以采取下面的措施。
7. Can you change a new one for me as soon as possible?你们可以尽快给我换件新的吗？8. I insist you change a new one for me or give me a refund（退款）.我坚持你们给我换件新的或者给我退款。
9. How shall I send this scarf back to you?我怎么把这条围巾寄还给你？第三部分：提出批评及处理的意见或敦促对方采取措施套语：(1) 我认为是你认识到……的时候了。
I think it’s high time that you realized …(2) 我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。
We know that you are not generally careless, but we should like your assurance that this will not happen again.(3) 我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。
I must warn you that unless you do something about the situation, I will be forced to take legal action.(4) 坦率地说，我不再准备忍受这种状况。
Frankly, I am not prepared to put up with the situation any more.(5) 如果您能尽快调查此事，我将不胜感激。
期待您尽快回复。
I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply.（6）期待着你早日答复。
I’m looking forward to your early reply.典例假如你叫李华，最近在某个购物网站上购买了一件夹克，但到货后发现了下列一些问题，请给该网站写一封投诉信，投诉信内容如下表：要点：1.投诉内容；2.要求重新邮寄或退款；3.询问应由谁承担邮寄费用。
注意:1.书信内容包括以上要点；2.词数100左右(书信格式已给出，不计入总词数)；3.可适当增加细节，以使行文连贯。
Dear Sir or Madam,I’m writing to complain about the jacket which I bought from your website. This morning I received the jacket on time,but_____________________________________________________________________________ _____________________________________________________________________________________________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________I am looking forward to your early reply.Yours sincerely,Li Hua【写作指导】这是一封投诉信。
作文的过渡词(but)已经给出，可直接写要投诉的内容，但是需要注意的是，投诉的内容是用表格给出的，写作时不要漏掉要点。
表达个人要求时要另起一段，使文章显得条理清晰，层次分明。
写作时的时态应视具体情况而定。
Writting1假如你是Jim，现在在英国留学，你校的校车服务令学生很不满意，请你以一名学生的身份用英语给学校负责人写一封投诉信。
投诉内容如下：1.校车不到站停车；2.不按时发车。
注意:1.说理充分，客观礼貌；2.词数100左右。
________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ____________________________________________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ____________________________________Writing 2假设你是李华，于2015年3月3日搭乘国外某航空公司航班(flight number BA793)回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投诉信。