BEC口语练习relocation of company
bec中级口试答案
bec 中级口试答案篇一：bec 中级口语考试：基础篇】xt>1.1 第一部分考试形式(test format of part 1) 在第一部分考试中，考官就考生的个人情况或工作、学习情况向其提问，考生作答。
然后考官再提问，考生再作答。
考官一般会对每个考生进行两轮提问，每一轮三至四个问题，随后转向另一名考生，在两名考生间交替进行，直到规定时满为止，一般大约 3 分钟。
这部分考试的特点是：话题涵盖的范围一般比较简单、浅显，不会超出日常会话的范畴，而且大部分话题都比较类似，是由主考官从剑桥大学考试委员会印发的question list 上随机挑选的。
考前的充分准备足以保证考生应付大多数问题。
而且在第一部分考核过程中，考官提问的问句大部分都是简单句，一般不超过15 个单词，清晰易懂。
1.2 应试建议(tips on how to cope with part 1)(1) greet upon entering the exam room. 进入考场后，考生应当充满自信，自然大方地向考官问候致意。
话不需多，但自然、新切的问候语，可以给考官留下良好的第一印象。
常用的问候语包括：good morning, sir / miss / madam.good afternoon, sir / miss / madam.nice to meet you.(注：有两位男老师在场，可以称呼gentlemen. 有两位女老师在场，可以称呼misses. 有一位男老师和一位女老师在场，可以干脆免去后面的敬呼语，或直接采纳上面第三种问候方式，以免去敬呼语太长、太繁琐的尴尬。
madam 一般用于明显很年长的女教师，否则改用miss ，因为女性对年龄认可度比较敏感。
)(2) relax yourself, yet do avoid over relaxing yourself. 大部分考生都有过这样的经历：平时跟同伴一起练口语的时候说得挺流畅的，但一到课堂上回答老师问题时，或是一进入口语考试房间时，所有头脑中的思路都不翼而飞，头脑一片空白。
bec口语第二部分
口语第二部分题1 what is important when evaluating the success of teamwork ?Mutual trust is the secret of successful teamworkFull cooperation among team members has a direct impact on the success or failure of the team Timely communication and decision making will also help to improve team efficiency2 what is important when communicating management messages to the staff ?It is important to clearly state your overall purpose and expectationsProviding feedback on their performance is also importantManagers should be more open in sharing information3 what is important when aiming to control production costs ?Quality suppliers :it is important to cut down the cost of raw materialsEfficiency of production line is another important thing to considerMeasures should be taken to eliminate waste4 what is important when aiming to slash business overheads ?business overheads and expenditures needs to be budgeted and apportioned as fairly as possible to different department of the businessLong-term effect should be considered ,we should not aim to seeing instant effectWe also need to involve our staff members into the overheads reduction plan and try to see if they have anything to contribute to it5 what is important when coping with a heavy workload ?Company should introduce more benefits programmesTime management is also importantCompanys should also care about staff's mental health6 what is important when designing a layout of an office ?We have to appropriate use of space properly .we should establish work area for different tasks such as computer activities ,storage space and paper workLighting is also critical .we should consider how much lighten and what type of lightening is neededIt is also important to consider health safety and comfortable7 what is important when developing logistic strategies ?Customer service is where supply chain management or logistic startLogistic is about managing the flow of material and the flow of informationYou should also consider order processing and warehouse management and inventory ,material management8 what is important when measuring corporate performanceBusiness activities can have environmental impactsCode of ethics is the core of company culture and is an important tool for company striving for long term growthProfit and margins9 what is important when selecting a employment interviewer ?Personal qualities are important such as humility ,the ability of thinking objectively Interviewing skills such as the key to raise questionsExperience in coping with people from various backgrounds10 what is important when choosing a training programme to attend ?Consider the training contentTrainer's qualification .to make a course effective ,trainers play a very important roleLocation of training can not be ignored .11 what is important when choosing a new career chance ?It is important to consider location ,especially for one who is married and has childrenStarting salary is also important ,though may not the most important oneWhether you new job really fit you12 what is important when thinking about going for a promotion ?Work-related qualities are important ,these include qualifications training,skills and ability Relevant personal qualities,such as loyalty and responsibilityConsider your strengths and weaknesses and try your best to make up your weaknesses13 what is important when motivating senior executives ?The offer of stock options is important .in doing so ,senior executive's fortune is closely connected with the company'sSpecial benefits are also important .such as company car ,mobile phone and first-class air travel and so onBase salary short term incentives14 what is important when aiming to retain good staff ?Creating a pleasing work placeCareer plansTraining15 what is important when manage ineffective performanceTraining ,offering relevant training programmes would improve staff's abilityTransfer to another job or department can be important and useful tooWay to motivating the individuals are important as well16 what is important when deciding base salaryComparison with other companys is important .if your base salary is higher than others, it will attract a large number of candidateAvailability of local forceCompany finance and compensation policy .keep staff's salary at a acceptable level17 what is important when dealing with employee's misconductThe role of immediate can be very important .To correct employee infractionsColleagues assistance18 what is important when planing health and safety training for employeesSelect the right and related topicsStaff involvement in designing and implementing the training programme is important Opportunity for Retraining is very important because health knowledge should be emphasized and reinforced from time to time19 what is important when managing a busy schedule ?Time management skills:a keeping to do list will remind you of all essential task s to be finished it is a powerful way of organising yourselfCooperation with others who is around youUse advanced technology will help you to speed up20 what is important when managing job stress ?Developing hobbies is very importantYour job target is also important .reexaming you job goals and make some realistic oneGetting enough sleep and nutritious food21 what is important when development new product ?Market research :find if their is a market for this new productPricing is very importantPositioning your new product22 what is important when setting price for new product ?Costs competitors price quality23 what is important when promoting a productAdvertising sales promotionDirecting marketing is also important.direct mail telephone and internet24 what is important when deciding packaging for a productBest image of the product :colour texture and designThe packing design is also important ,the packaging should catch buyer's eyesOffer consumer convenience :make it easy to open the container and use the product25 what is important when choosing household appliance ?Brand name :well known brand name means high quality,better after-sales service Technology, find out if they use the state of the art technologyPrice26 what is important when dealing with customer complaints ?Remain calm suggesting a solution do not make any promise that you can not keep27what is important when maintain customer loyalty ?Discounts quality products service28 what is important when choosing an airline for a business trip ?In-flight catering :many business man will have to work right after they get off the plane and they may faced with jet lagDestination offered :if your company has business in european countries ,you would better choose a airline with flight to all major european citiesService ::such as video,that will make you relaxed ,otherwise ,you may feel dull during the flight time29 what is important when choosing a hotel for people traveling on business ?Location facilities provided price30 what is important when planing business trips ?Purpose travel arrangement luggage delegating essential tasks staying accessible31what is important when having a business trip abroad ?Arrive early and leave time to rest.Dressing properly:you should show respect to your host32what is important when selecting staff to fact-finding tours abroadPosition in the company .related to the tasks to accomplishPrevious experience .33 what is important when designing a company brochure ?Company culture :presenting your corporate image to the publicCostsConsider the target market the interest :to make the brochure as attractive as possible34 what is important when designing a company magazine?Target audienceContents includedCostsThe numbers of issues35 what is important when sending corporate gifts to foreign business clientsCulture differencesCompany logo :it should me small ,otherwise ,it will be look like a company advertisement Highest quality and the best tastes .ti conveys our warm feelings of respect and appreciation36 what is important when dressing for a job interview ?Professional image:you have to quiet aware how the interviewers will see you, first impression is important ,so it would me more appropriate to dress a bit conservatively ?37what is important when entertaining your business clients ?It is very important to have a clear plan in mind when we come to the meeting ,that is to say ,we have to work out a list of objectives to achieve ,while we entertaining them,we quietly and smoothly direct the meeting toward our goalsCostInterests38 what is important when selecting a company location ?Transportation costs ability to attract new recruits convenient39 what is important when exporting goods or services for the first time ?Cultural difference :.culture differs from country to country meet their interestProfessional adviceSelected staff40 what is important when entering a franchising agreement ?Brand name ,fanchisees can use the well-recognized brand name to make profitsTraining programmes :which should include managing skillsShould have the minimum amount of money for opening a franchised company :there will be a various costs including the franchisee fee and opening costs ?41 what is important when dealing with competition ?Pricing policy advertising policy product and service quality42 what is important when conducting computer training ?External expertsParticipant:get as many as people as possible in computer training because will become more and more popular in the futureEquipped some staff members to be on-site mentors43 what is important when choosing new computer equipment ?Reputation of the manufacturer:reliable and the quality is highProvision of staff trainingAfter-sales service44 what is important when introducing a new computer software?Potential benefits to find out if it can help your work easierConvenience to use:should be easy to learn and operateHardware requirement45 what is important when improving network security in a computer ?Regular reviewSecurity systems :internet security threats are becoming increasingly more complexTaking advice from consultant46 what is important when setting up a company websitePossible benefitPromotionDesigning47 what is important when designing a company website?Content :rich and relevant information like company profile,the achievement and the latest developmentIt should look nice and attractiveProfessional people engaged in designing updating of the content is also important48 what is important when choosing an internet company to buy from ?Delivery timeSpecial offersWide range of goods49 what is important when deciding to sell products on the internetConsider security for customersDistribution systemLook at rivals :try to find out their strength and weakness50 what is important when starting job sharing scheme ?Compatible work partnerRole defining .a clear defing of roles is also important ,we should clarify goals respectively Communication :share information and experience51 what is important when introducing job sharing system ?Suitable types for jobsPass on information52 what is important when planing a meetingMeeting agendaThe size of a meetingA suitable venue :convenient53 what is important when chairing a meetingPreparation :consult with the secretary about agendaKeeping to the agenda :cover all the items and all the topics are discussedKeeping to time54 what is important when deciding whether to attend a meeting ?LocationSpeakerTopic covers55 what is important when attending a business meeting ?Listening carefully:shows respect to the speaker and make a better understanding Taking noteCareful preparation56 what is important when planing a presentation ?Practice beforehandResearching the topicDressing properly57 what is important when exhibiting at trade fair ?Careful planing58 what is important when planing the layout of a stand ?Attract customerSecurity of exhibitsSpace arrangement : make customer feel comfortable。
BEC高级商务英语口语练习12
练习十二：Making a good and sound promotion policy:A: You see, there is a job opening for sales manager in our company and it is decided that the opening should be filled from within the company.B: It is a sound decision. Our company is a big and well-established corporation. There are abundant human resources we can make full use of.A: Yes, I completely agree with you. Furthermore, there are many advantages of promotion-from-within. Firstly, it is a powerful morale and productivity tool, as many studies have shown. It’s also an attractive recruitment incentive for employees who want to know if a long-term career path is available in a company.B: I’m quite with you here. It can serve as a reward for the sales staff with ability and outstanding work performance and encourage them to continue their efforts. Besides, compared with internal recruitment, external recruitment means more costs for orientation and training. And it is difficult to determine whether or not we choose the right person.A: Absolutely, it is time-consuming for employees recruited externally to adapt to our working environment, ways of doing things and culture of company.B: it seems that promotion-from-within benefits both employees and our corporation. However, sometimes, you know, as a coin has two sides, it can lead to internal conflict among employees. A: Yes, I see. But we can manage to sidestep this issue.B: oh! How to manage it?A: it’s essential to have a specific plan for doing it. First of all, we should outline what characteristics the sales manager is supposed to have. Typically, employees who show initiative, a strong work ethic and visionary thinking aligned with business objectives are clear picks.B: Yes, I think, we need to gather related information. Finding the company's leaders requires close attention to every employee’s performance record. To do this, using Employee Evaluation Form is a good choice.A: I’m quite with you here. The form should include all related aspects of the candidates, such as experience in communicating with people of various backgrounds and past performance, and their ability in expanding market and so on.B: Quite right. Besides, we should also make sure that our promotion decision are based on only on qualifications, demonstrated performance and skill a base of the applicant and not on race,sex, seniority or other irrelevant criteria.。
bec商务英语初级口语
bec商务英语初级口语Certainly! Here's a sample text for a "BEC Preliminary Speaking" section, which is typically part of the Business English Certificate exams:BEC Preliminary Speaking: Sample DialoguePart 1: The InterviewExaminer: Good morning, and welcome to the BECPreliminary Speaking test. First, could you please tell meyour name and what you do?Candidate: Good morning. My name is Alex, and I'm a marketing assistant at a digital agency.Examiner: Thank you, Alex. Now, I'd like you to talkabout a project you've recently completed at work. Please describe the project and your role in it.Candidate: Certainly. The project I was involved in was a rebranding campaign for one of our clients. My role was to assist in the development of the new brand identity and to manage the social media rollout. We conducted market research, created a new logo and slogan, and then I coordinated the posting schedule across all our client's social media platforms.Examiner: That sounds interesting. What was the most challenging part of the project?Candidate: The most challenging part was ensuring that the new brand message was consistent across all materials and platforms. It required a lot of coordination and attention to detail.Examiner: Great. Now, let's move on to the next section.Part 2: The Mini-PresentationExaminer: For this part, you have one minute to prepare a short presentation on the topic "The Importance of Teamworkin Business." After your presentation, I will ask you a couple of questions.(One minute later)Candidate: Thank you. In my presentation, I'd like to highlight the significance of teamwork in achieving business success. Firstly, teamwork fosters a collaborative environment where diverse ideas can be shared and considered, leading to innovative solutions. Secondly, it improves efficiency as tasks are distributed among team members, allowing for better time management. Lastly, a strong team can enhance a company's reputation, as clients appreciate a coordinated and professional approach to business.Examiner: Thank you for your presentation. Why do you think some teams struggle to work effectively together?Candidate: Some teams may struggle due to a lack of clear communication or defined roles. Additionally, if there's a lack of trust or if team members are not aligned with the company's goals, it can hinder effective teamwork.Examiner: What strategies can a company use to improve team dynamics?Candidate: Companies can improve team dynamics by setting clear objectives, providing regular feedback, and encouraging open communication. Team-building activities can also be beneficial in fostering trust and camaraderie among team members.Part 3: The Collaborative TaskExaminer: Now, let's imagine you and your colleague, Emily, are planning a company event. You have five minutes to discuss and make decisions about the event's details.(Five minutes later)Examiner: Thank you, Alex and Emily. Can you summarize the decisions you've made for the company event?Candidate: Yes, we decided to organize a summer barbecue at a local park. The event will include team-building games, a picnic lunch, and an awards ceremony to recognize employees' achievements. We agreed on a date that doesn't conflict with any major holidays and will send outinvitations two weeks in advance.Examiner: Excellent. How do you think the event will benefit the company?Candidate: We believe the event will boost morale and strengthen relationships among colleagues. It will also serve as a platform to celebrate individual and team accomplishments, which can motivate employees and enhancetheir commitment to the company.Examiner: Well done, Alex. That concludes our speakingtest today. Thank you for your participation.Candidate: Thank you for the opportunity. I appreciate it.This sample dialogue covers the typical structure of the BEC Preliminary Speaking test, which includes an interview, a mini-presentation, and a collaborative task. It's designed to assess the candidate's ability to communicate effectively ina business context.。
BEC高级口语真题答案
BEC高级口语真题答案【剑桥BEC真题集第二辑】TEST 1A.客户关系：让客户感到受到重视的重要性B.公司发展：控制公司扩张的重要性C.营销：如何确保公司的代理商始终保持高效率PART 2A. Customer relations: the importance of making customers feel valued.In my opinion, maintaining good customer relations is of vital importance to a business. If not, you may have no way to sell your products or services to customers. Then, there is no chance for you to make money. In order to establish good relations with your customers, you should make customers feel valued. There are a number of ways to make them feel valued. Firstly, you should have a friendly attitude toward them and show respect for them. From time to time, ask them for their opinions and suggestions for improvement of your products or services. Secondly, provide them with good after-sale service. When they run into some problems or difficulties, offer them with help as soon as possible. When something has gone wrong with your products they have purchased, send your technicians as soon as possible.B. Company growth: the importance to a company ofcontrolling expansionAs we know, every company nowadays seeks for growth and development in order to survive in the highly competitive world. But we have to remember that expansion should be made in a controlled manner, because, if not, serious problems will be brought about, or even worse, a great threat will be caused to the survival of the company. For instance, a department store in our city used to be very prosperous before it sought for expansion. A few years ago, it began establishing branch stores in other cities throughout the province. Within a period of two years, scores of branches had been sep up in and outside the province. At first, business was okay and everything went well. Then, some problems began to occur due to lack of funds and skilled managerial staff. A couple of years later, the department store simply went bankrupt. This is a lesson for us to learn.C. Marketing: how to ensure that agents maintain a high level of effectiveness when representing a company.As we all know, signing an agency agreement with a firm is a customary practice in marketing. In order to ensure they maintains a high level of effectiveness, I think, firstly make an attractive encouragement program, that is, to set up clear target for the agent. If the agent reaches the settarget, a decent reared will be offered. If he fails to do so, he will not get the commission. Second, check and supervise the process or progress of the marketing campaign launched by your agent. If something has gone wrong, immediately correct it. If your agent runs into difficulties, you should offer a hand without any delay. In other words, let your agent know that he is trusted and he is not working alone.PART 3A.O ur company is planning to introduce a suggestion scheme so as to encourage staff members at all levels to contribute ideas and suggestions. Do you have any ideas as to the ways of setting up such a scheme so that all staff can make contributions?B. I have heard of that. I think this is quite good for thefuture development of our company. As for ways of setting up such a scheme, the first step come to my mind is to get a group of people together to organize a committee. The major task for them is to draw up some staff members.A. That’s sounds good. But who do you think should bechosen as the member of the committee? The head of each department, or some professional people from outside?B.Some department leaders can be included, but not every one of them. We may select a couple of senior consultants of our company to be put on the committee. And ordinary staff members should also be represented in the committee, so that voices from shop floors can heard.A. Yeah. I think each department may prepare a box forcollecting ideas and the box should be put at a place where all staff can have an easy access. A special column can be created on the company’s website for idea collection since internet is almost available for all staff members.B. As for the evaluation of suggestions, of course it is thecommittee that will have the final say. The committee is supposed to draw up specific standards for the sake of evaluating, quantitative and financial standards, for instance.A. You are right. And specific rewards should be also beannounced to all members of staff so as to encourage them to offer valuable suggestions….【剑桥BEC真题集第二辑】TEST 2A. 沟通技能：给录用的员工培训外语的重要性B. 广告：如何选择合适的机构处理公司公告C. 财政：如何决定公司是否上市PART 2A. Communication skills: the importance of foreign language training for selected employees.In my opinion, it is very important to provide selected employees with foreign language training. As we all know, globalization brings many chances of international business cooperation. Employees are likely to deal with foreign customers or clients, or travel abroad on business, so a good command of foreign languages is important. Therefore, in order to help employees to accomplish their task, foreign language training should be offered, especially to those selected ones who involve in the international market, so that they can shoulder up the responsibility soon.B. Advertising: how to select a suitable agency to handle a company’s advertisingIn order to select a suitable agency to handle a company’s advertising, I think the following three points should be considered. First, the selected agency should have a good track record and a good reputation, which may ensure profound knowledge in designing, producing and publishing advertising. Second, the size of the agencyshould be taken into consideration. The larger the size, the more powerful it may be. Third, face-to-face communication is necessary to know whether the agency is familiar with the features of the company and its products.C. Finance: how to decide whether to float a company on the stock marketSeveral aspects should be considered before you decide whether to float a company on the stock market or not. First, the advantages brought by this should be taken into full view. Second, the policy concerning listing a company onto the stock market should be checked to see whether a company meets the requirements. Third, the responsibilities that a listing company has be bear should be fully understood, such as disclosure of director’s duty, all kinds of expenses, tax and so on.PART 3A. Our company will open a new branch in another part ofthe country. Therefore, some members of staff need to be sent there to do business. This is good news for us because it means our company is growing.B. Yes, it certainly is. But it is a problem to makerelocation attractive for staff, since it is far from here and not many people want to work there. Away fromtheir families and old co-workers, they may feel lonely and less-motivated.A. That’s a problem. But I think the company can offersome financial incentives to those who are to be assigned there, for example, relocation allowance.B. Good idea. Besides, the company can address the staff’shousing need by relocating or establishing temporary permanent housing arrangement for them.A. I agree. The company should provide staff with sufficient information about the new location.B. Yes, the information about the local people can cultureis very useful and important. That can help them get prepared before they are sent there.A. And so is the information about the surroundingenvironment, including climate, local customs, people’s living habits, etc.B. I couldn’t agree with you any more. All the informationyou mentioned will make them adjust to the new work place.【剑桥BEC真题集第二辑】TEST 3PART 2A. Personnel management: the importance to a company of having well-motivated staffFirst of all, having well-motivated staff ensures better productivity. When an employee is highly motivated, there should be nothing to prevent him from devoting himself to the job. He will be very proactive to his responsibilities. This will significantly reduce wasted time and effort, which in turn can enhance productivity and overall performance. Second, I think a well-motivated staff will show greater loyalty and commitment to the company since a high level of motivation usually is a result of satisfaction with the job and the firm. Company loyalty in turn will greatly reduce turnover level and help retain the best brain needed by the firm. Finally, if everyone is very motivated at work, staff morale in the firm will also be boosted. Just imagine if everyone around you is so driven and enthusiastic, how can you possibly be immune to that atmosphere? We are most likely to make the most of our talents and achieve our personal best in such an environment. That’s all. Thank you.B. Strategic planning: how to decide whether to purchaseor rent company premisesFirst of all, we should make sure that we check the financial situation of our company before we decide whether to purchase or to rent company remises. As we all know we will have to spend much more money in purchasing premises than renting them. Therefore, we should check our company’s financial situation to see whether we now have enough money to purchase premises. Any ignorance of current financial situation will break company’s cash flow or even undermine the company’s normal production. Secondly, we should ask ourselves the aim that makes us purchase or rent premises. Do we want to set up our headquarters for a long-term investigation which will definitely need us to purchase buildings or just build a branch for a short-term project which requires only some rented houses? After all these careful studies we can finally make our decision.C. Sales: how to ensure that price levels for new products are set appropriatelyFirst, we should consider the cost of our new products before we put them into the market. The price level we should set at least includes all the cost and investment and makes us gain some margins. Second, we should carry out an investigation or market research in the target market tosee what price level can be accepted by our potential customers. We will also have to study the consumers’habits and the popularity of our new products in the target market. Only through these comprehensive investigations can we ensure the appropriate price levels of our new products.PART 3A. You know, our company is considering providing a fitness centre on the premises to help employees improve their health and fitness. What benefits do you think the fitness centre can bring for our company?B. The fitness centre can provide facilities for the staff to exercise. We all know that proper physical exercise is good for health. It helps burn calories and discharge acidic wastes. It also tones muscles and helps build a lean and muscular body. Through exercise, many people lose weight and improve their health. Also, through exercises, we are feeling strong and well. We feel happy and ready for anything. We may enjoy our work and life.A. Yes, I totally agree with you. Through exercises the staff can keep healthy and relax from the tension of work. In this way, they can improve the working efficiency and do more work for our company. Therefore, the company will gain more profits.B. Tha t’s true. And I also believe that the fitness centre will simulate the staff’s enthusiasm for both work and life. The staff will become more faithful to the company since they will be aware that the company has been treating them well.A. Exactly. Then how to promote the need for health and fitness to all staff?B. In my opinion, in order to promote the need for health and fitness to all staff, lectures should be given by some experts invited to make the staff conscious of the importance of the exercises to health, and the importance of health to life and work. The experts’talk must be convincing enough to make it possible for the staff to accept the idea of exercises.A. Yes, this idea sounds effective. Moreover, I think our company had better invite some professional coaches to guide the staff in a proper way of exercising and building or shapes. After all, professional coaches know very well how to help people develop interests in exercise. And the proper ways of exercising seem to be effective to improve the health of the staff.【剑桥BEC真题集第二辑】TEST 4A. 市场调查：调查了解顾客习惯和态度的重要性B. 财务管理：怎样为公司找到消减成本的方法C. 交流沟通：怎样在公司内部不同部门之间建立有效的工作关系PART 2A. Market research: the importance of finding out about customers’ habits and attitudes.As we all know, your customer’s habits and attitudes will exert a great influence on the production and sales of your products, or services. Customer’s habits, especially their consuming habits, will decide to what extent they can accept the price of your products, which will directly affect the pricing of your products. Customer’s attitudes towards your products or service reflect the quality of your products or services and will decide whether your products or services can remain popular in the market. So if you carry out research to find out about their habits and attitudes, you can gear the production and sales of your products towards a right direction.B. Financial management: how to identify ways of reducing costs in a companyThe general purpose of a company is to make profits, and reducing costs, which in turn will benefit the customers. One way to reduce costs is to set up a system in which staff members could work effectively. In other words, give fullplay to people. Let every one in the company make best use of their talents and skills, and thus will reduce the labor cost. Another way is prevent any waste of materials in production, by updating equipment and technology, for instance. Improving management efficiency is also an approach to reduce the overheads of a company, say, by simplifying some procedures of doing business.munication: how to achieve an effective working relationship between different departments within a company?First, we should try our best to create a team spirit within the company and between different departments so members from different departments can know the importance of team work. They will realize that what they are doing now is not just for their own departments, but for the well-being of the whole company. In this way there will be a sound environment of mutual help and mutual trust between different departments, which can help all members to work effectively. Second, company should do something to help people from different departments to understand and communicate with each other. For example, we can hold regular gatherings in which everyone can have the chance to know each other, speak to each other and share their experiences in work so thatthey will work in a spirit of sharing differences while retaining common ground.PART 3A. Incentive schemes have become a very popular form of employee benefits as they work as a reward scheme for the most productive people in the company. What benefits do you think an incentive scheme for staff would bring to the company?B. By linking benefits to targets means that employees are encouraged to work hard and are rewarded when they reach the targets. As for the benefits brought by an incentive scheme to the company, the most obvious one is the improvement of productivity and effectiveness of staff.A. I totally agree with you. Good incentive schemes will help to improve the business of a company with its staff’s enthusiasm in hard work, and attract more excellent talents to join it. Then, in your opinion, what incentive schemes should be arranged to encourage the employees?B.I think a company should offer the health and well-being insurance, allowance for transport and travel, proper and timely bonuses for additional job, etc. Also, a system of honoring and rewarding those employees who have made more contributions should be set up to stimulate the staff’s working enthusiasm.A.Yes, performance-related pay is perhaps the best way of an incentives scheme. In addition, in the case of bonus, which is also a type of employee incentive scheme, the employee may not know whether or not they will qualify for a bonus, and of what size it will be, until it is actually paid. Incentives do not necessarily have to be financial. Other popular employee incentives include extra holiday time offered to those who meet or exceed targets.B.I agree with you. Also, probably flexible time of working is another good incentive scheme, especially for women workers who have children, because the staff can arrange and balance their work and family.【剑桥BEC真题集第三辑】TEST 1A.与客户关系：忠实顾客关于产品的意见对公司的重要性B.员工的发展：为员工设计有效的职业规划对公司发展的重要性C.企业发展策略：怎样保持公司股东的信心PART 2A. Customer relations: the importance to a company of reliable customer of opinions of productsThe reliable customers’opinions play an important role when a company wants to stay ahead in the fiercecompetition as well as in the market. So the evaluation and judgment of reliable customers will serve as valuable clues for a company to improve its products. The company can take the feedback into consideration when it tries to upgrade its products or develop new ones.B. Development: the importance to a company of developing effective career plans for staffA successful company should have effective career plans for its staff. It is not only beneficial to staff members, but also to the company itself.With admirable career plans, a company will become very attractive to talented personnel, so it will be easier for the company to recruit new staff of high quality and that will enhance the company’s competitive strength.On the other hand, effective career plans will also help staff improve themselves. They will become more creative in research and development, devoted themselves to their jobs, and become much more loyal to the company. Therefore, a good career plan will benefit both the company and its staff.C. Business strategy: how to maintain the confidence of company share holders.Shareholders’confidence is very crucial for every company. In order to maintain the shareholders’confidence, Firstly, the company need to explain to them certain things about stock market dynamics and fluctuations. In addition, companies should try their best to improve the business and increase the sales income, so that the shareholders can get more profits from their investment. Also, a company had better offer regular information about the business to let the shareholders know the company is in good conditions. In that case they can be more confident about the company. (shareholder are very important to a company, because they buy the stocks of the company and therefore, provide capital for the company, so the company can keep sufficient financial resources to operate and develop.) PART 3A. Our company is located in the busy city center and a lot of staff complain that it takes them too much time on the way to work. We have to take some measure. Can you offer some suggestions to help solve this problem？B. Yes, the traffic is heavy in rush hours and the traffic jam takes us too much time. I think the government should encourage people to use more public transport means instead of driving private cares. Therefore, the traffic jam will be reduced, and the buses or cars can run faster. It is also beneficial to our environment.A. Yes, it makes sense. But public transport is not as convenient as private cars. You have to wait for the bus, and set out earlier. Also it usually very crowded on the bus. However, if you have your own care, you yourself may have control over the time, and you can enjoy the ease of traveling to and from walk.B. But taking buses is cheap and you don’t need to worry about the troubles related to your own care, while owning a car will cost more money and bring more trouble such maintenance, and parking, etc.A. So it seems that we two can hardly agree with each other. Since we have analysed the advantages and disadvantages of public transport and private transport, our staff can make their own choices. Now let’s move to the second topic: what the effects might be of allowing staff to work flexible hours?B. Flexible work alternatives may be the single most important factor in allowing us to create the lives we want for ourselves and our families. Some flexible work optioins serve to spread existing jobs further, creating a model for a saner, more humane work system.A. Yes, I agree with you. Flexible work can help the staff fit together the sometimes irregular pieces of a modem lifestyle: family demands, professional requirements,personal needs for variety. Flexible work is also practical and worthwhile for companies. Many a company has adopted this practice and benefited from doing so.B. you can say that again. Besides, adopting flexible work system can improve employees’morale, and meet the needs of employees with children and other outside demands.【剑桥BEC真题集第三辑】TEST 2A.质量监控：公司对自己的产品和服务实行质量监控的重要性B.信心管理：怎样保证信息在公司内部受到有效的管理\C.财务规划：影响合理定价策略的因素PART 2A. Quality control: the importance to a company of monitoring the quality of its goods and servicesThere are so many similar products in the market and customer will decide from which producer they should purchase goods or services. In almost cases, they will first consider the quality and reputation of the company. If that supplier has a good record of consistent quality and service, a potential customer is more likely to purchase their products. Also, only with high quality standard can a company maintain its customer loyalty and attract morenew customers.B. Information management: how to ensure that information is managed effectively within a company Information management within a company is of great significance to a company. To some extent, it means life and death to a company. A common way to manage information is to set up a system and assign certain people to take charge of the work. On one hand, confidential information will be kept secret and safe, so as to have the rights and benefits of the company protected; on the other hand, other information should be circulated in time within the company so that understanding will be deepened among departments and staff members, which will be of great value to growth of the company.C. Financial planning: the factors involved in deciding on appropriate pricing strategies.Selecting a pricing strategy for your product is critical, because price is the most highly visible element of all marketing efforts. Firstly, the main factor is the product itself: the cost of producing plus your expecting profit. Secondly, similar products of the rival firms: What are their prices? What are your product’s competitive advantages? In what aspect does your product superior to others? This can add extra value to your product. Last butnot least, you target customer: Whether they are wealthy or not? Can they afford the price?PART 3A.O ur company is going to take over another company. In order to encourage staff from both companies to work together effectively, we should take some measures. In your opinion, what kinds of work projects and leisure activities would be suitable to encourage teamwork?B.I think active leisure activities should be considered, including energetic activities that also require one to use mental power. We can go hiking, camping, fishing. I think these activities can enhance staff’s cooperative spirits.A. Yes, such activities are very relaxing, especially hikingand camping, which are wonderful experience that will help us forget our stress. Besides, playing basketball or volleyball can also help a lot to promote the spirit of cooperation and friendship.B. Right. Through these activities, people from differencecompanies will become more familiar to each other, and know each other better, which makes it easier for them to communicate with each other in their work.And by the way, what’s the importance of teamwork for the staff in your opinion?A. Encouraging teamwork and keeping schedule are important to managing a project. First, if you work in a team, you can easily come up with creative ideas and share your ideas. You know, two heads are better than one, as the saying goes. If you get into trouble, others will help you.B. I quite agree with you. In my view teamwork is a key element for success in today’s world. It facilitates interaction between staff and helps absorb information and retain knowledge. By using teamwork we can make this complicated work become simple and easy, and we can create a sound and effective communication with the project and monitor the communication between members as well as the communication between the boss and subordinates. In addition, in a team everyone tries to help others in their work and a lot of problems can be solved quickly after they occur.A. Yes, the managers can thus save the energy and time for trouble-shooting. In this way our company can become a united one. Research and common sense also tell us that having teams that work well together usually results in several important business benefits: improved performance, increased productivity, increased creativity, increased sense of employee motivation andbelonging. Effective teamwork also improves individual and overall performance. As a result, our new company is able to bloom in the business.【剑桥BEC真题集第三辑】TEST 3A.员工关系：公司给所有员工提供一定便利的重要性B.技术：公司定期更新技术设备的必要性C.战略规划：在机构内部有效完成变革所涉及的因素Part 2A. Staff relations: the importance of a company providing a range of facilities for all staff.In my opinion, staff relations play an important role in the development of a company. Thus, it is significant for the company to provide a range of facilities for all staff to establish good staff relations.Firstly, in this way staff will feel they are valued and their contribution is recognized by the company. (staff morale) Secondly, the facilities make it easier for the staff to carry out their tasks. As a result, staff can devote more time to their work and serve the company more efficiently and faithfully. Then the company tends to run smoothly and become successful. (improve the working environment, makes it more attractive to clients )B. Technology: the importance to a company if regularlyupgrading its technological equipmentNowadays, with the quick development of science and technology, it is very necessary for a company to regularly upgrade its technological equipment.First, this can help to improve the work efficiency. Second, new technological equipment can help set up a good image for a company, thus leaving a good impression on clients. Third, this can help to broaden staff’s horizon. They will be informed of the latest development in the world, particularly in their own field. Therefore, regularly upgrading the technological equipment can benefit a company a lot.C. Strategic planning: the factors involved in managing change effectively within an organizationIn order to manage change effectively within an organization, we have to take some factors into consideration.First, it is very important to find a proper way to introduce change to staff, for this will decide their response to change to some degree. Second, the new opportunities brought by the change should be emphasized, which can help to shift staff’s focus on possible parts they don’t like. Third, staff should be encouraged to give their feedback ,and accordingly, somerevision can be made in order to show that staff’s opinions are valued.PART 3A.Y ou know, our company is considering funding a regional educational project for 16 to 18-year-old students who are interested in a business course. I think it is good news for those students and also a good chance to promote the name of our company.B.I agree with you. Students can benefit from this project and learn something about business. And we can take this opportunity to launch and advertising campaign via all kinds of media, such as TV, radio, and major newspapers.A. Yes, but we should not forget the Internet. As youknow, many people surf on the Internet regularly to get necessary information. Besides, it is quite cheap to advertise on the internet, much cheaper than that on TV or radio.B. You got it. But there is something we should payattention to. That is, how should the progress and outcomes of the project be monitored?A. Well, how about setting up a foundation, which candecide the amount granted to each student according。
BEC商务英语之办公室口语：介绍公司
BEC商务英语之办公室口语：介绍公司BEC商务英语之办公室口语：介绍公司【导语】由于全国国际商务英语更贴近中国国情，中国考生对考试有亲切感，答题更习惯，因此通过率也更高，一般都在60%以上，经过培训后，通过率可以达到85%。
Introducing the companyA: Hi, John Phillips? I’m Rose Green. I’ve been asked to handle your training and introduce a little bit of the company to you. It’s nice to meet you.B: It’s nice to meet you, too, Ms. Green. This company seems so big right now; I don’t know how I’ll ever get used to it.A: After a week, you’ll be running around here like a pro. Let me give you this list of departments first, next to each department is its location and the name of the manager.B: Great –That’ll be big help, Ms. Green.介绍公司A：嗨，你是约翰·菲利普斯吧?我是罗丝·格林。
我被指派负责你的`培训，帮你了解一点公司情况。
很高兴认识你。
B：我也很高兴认识你，格林女士。
这个公司似乎太大了。
我真不知道能否适应得了它。
A：一星期之后你就会轻车熟路了。
我先给你这份各个部门的清单。
每个部门旁边都标着它的位置和经理姓名。
B：太好了，这能帮大忙了，格林女士。
bec高级常见句子
bec高级常见句子1. I am writing to apply for the position of Senior Manager at your company.2. I have a strong background in business development and strategy.3. I have successfully led cross-functional teams to achieve company goals.4. I am proficient in financial analysis and have a track record of improving profitability.5. I am confident in my ability to drive revenue growth and create long-term value for the organization.6. I have extensive experience in negotiating and closing large-scale deals with key clients.7. I am skilled in identifying market trends and developing strategies to capitalize on them.8. I have a proven ability to streamline operations and improve efficiency.9. I am a results-oriented professional, consistently exceeding targets and delivering on key metrics.10. I am a strong communicator and have a track record of building and maintaining relationships with stakeholders.11. I am highly motivated and thrive in fast-paced, dynamic environments.12. I am adaptable and can quickly adjust to changing business priorities.13. I am dedicated to continuous learning and professional development.14. I am a natural leader and have a track record of inspiring and motivating teams to achieve their full potential.15. I am excited about the opportunity to contribute my skills andexperience to your organization.16. I am confident that I am the ideal candidate for this position and look forward to the opportunity to discuss further.。
BEC高级口语第三部分
真二test1【内容提要1你公司正在计划引入一个征求建议的方案，鼓励各级职业职员进言献策。
公司要你们考虑制定此种方案如何制定此种方案以便所有职员都能进言献策如何评价职员的建议Candidate A：our company is planning to introduce a suggestion scheme so as to encourage staff members at all levels to contribute ideas and suggestions. Do you have any idea as to the ways of setting up such a scheme so that alI staff can make contributions?Candidate B: I have heard of that. I think this is quite good for the future development of our company. As for ways of setting up such a scheme, the first step come to my mind is to get a group of people together to organise a committee. The major task for them is to draw up some rules for encouraging, evaluating and rewarding suggestions arid ideas put forward by staff members.Candidate A: That sounds good. But who do you think should be chosen as the member of the committee? The head of each department, or some professional people from outside?Candidate B: Some department leaders can be included, but not every one of them. We may select a couple of senior consultants of our company to be put on the committee. And ordinary staff members should also be represented in the committee, so that voices from shop floors can be heard.Candidate A: Yeah. I think each department may prepare a box for collecting ideas and the box should be put at a place where all staff can have an easy access. A special column can be created on the company's website for idea collection since Internet is almost available for all staff members.Candidate B: As for the evaluation of suggestions, of course it is the committee that will have the final say. The committee is supposed to draw up specific standards for the sake of evaluating, quantitative and financial standards, for instance. Candidate A: You are right. And specific rewards should also be announced to all members of staff so as to encourage them to offer valuable suggestions.…Interlocutor:Okay. Time is up. Thank you. That is the end of the speaking test. Goodbye!真二test 2【内容提要】你们公司需要把几位职员派到新近在另一个地区开办的分公司去工作。
BEC中级口试话题归纳总结
BEC中级口试话题归纳总结BEC中级口语题目及答案归纳1.The first impression is vital. We should be neatly dressed to leave a good impression on the audience.2.If you have a good sense of humor, it helps to enhance atmosphere at the presentation and the audience will become more friendly and engagingTeamwork (mutual trust, full co-operation)1. What is important when managing a project?●Encouraging team work●Keeping to schedule●Selection of the team membe rsFirstly, encouraging teamwork is very important when managing a project. Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work.Secondly, keeping to schedule is also important. Time is always of essence for a project. You should ensure that you would be running before the schedule rather than after it. Otherwise it will lead to late completion.On top of that, selection of the participants should be also taken into consideration. People with a wide range of experiences can enhance the chance of the successfully sorting out problems.2. What is important when choosing people to work in teams?●Variety of experience●Personal qualities●Attitud eFirstly, variety of experience is very important to a teammember, because you never know what kind of problems might suddenly come up to you. Experiences in different fields will enhance the chance of successfully sorting out problems with you knowledge which is based on your past experience Secondly, personal qualities are also important. The basis of the team work is mutual trust and friendly atmosphere, which requires team members to be patient, modest and to have good interpersonal skills.What’s more, attitude should be also taken into account. As the old saying goes “Attitude is everythi ng”. It has a direct impact on the success or failure of the teamwork.Recruiting & SelectingWhat is important when selecting staff for promotion? (selecting new applicants for candidates)●Work- related qualities(专业素养)●Personal qualities(人品)●Current performance●ExperienceFirstly, when aiming for promotion, work-related qualities are important .These qualities include qualifications, skills and abilities which are necessary for any job.Secondly, personal qualities are important as well, such as loyalty to the company,responsibility and so on, since these can help to establish personal credibility and integrity among colleagues.On top of that, current performance is another factor to consider. Successful performance can at least demonstrate some aspect s of the staff’s ability, such as communication skills, sales experiences and so on.WHAT IS IMPORTANT WHEN…?Selecting applicants for a jobWorking experiencePersonal qualitiesI choose topic A-what is important when selecting applicants for a job. As to this topic, as far as I am concerned, there are 3 things to consider.First, I think working experience is very important when selecting applicants. Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker. And it will also save the company a lot of training fees if the applicant has related experience.Second, we must consider the personal qualities of the applicants, such as personality and health. Companies tend to employ people whose character fits a special job. For example, consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative.Third, I believe language is of great importance when selecting applicants. Nowadays, we do business with people from all over the world. Always we buy goods from Africa, and sell our electronic product to Europe; a foreign language especially English is needed if the company wants to expand to the world. Applicants who can speak one or more foreign languages will have a better chance to get the job.WHAT IS IMPORTANT WHEN…?(常考)Preparing for a job interviewStudying the job advertisementFinding out about the companyBefore you go for an interview, you must make preparations so as to face the interviewer with more confidence. They includestudying the job advertisement, finding out about the company, preparing yourself psychologically, etc.Firstly, you should study the job advertisement carefully so that you can match your knowledge, skills and abilities with the specifications required for the post. You must assure the interviewer that you have all the qualifications required, so you are the right sort of person they are looking for.Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plan s. As a Chinese saying goes: “know the opponent and know yourself, and you can fight a hundred battles without defeat.”Finally, you should also prepare yourself psychologically and this will help you combat stress. Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidence in you.What is important when aiming to retain good staff?What is important when aiming to reduce staff turnover?What is important when motivating staff?●Pleasing work environment●Career opportunity/development/structure(1\2\3)●Flexible working hours●Financial benefits(1\2\3)●TrainingFirstly, creating a pleasing workplace is very important when aim to retain good staff. A pleasing workplace includes everything from having the right tools available to provide basic comfort, such as proper lighting and noise control, etc.Secondly, career opportunity is also important. Employees will remain withtheir employer if career opportunities are presented. Career plans for those who what to upward in the company undoubtedly improve morale and boost engagement. (This can lead to some motivational values and enhance employees’ fulfillment.) On top of that, flexible working hours should be also taken into account. It allows the staff a certain degree of freedom, which is essential for the balance of life and work.Financial benefits are also important. Staff want some sort of recognition for the job that they do. Correct financial benefits plan will arouse their enthusiasm. Otherwise, they would feel being ignored (neglect/overlook).Besides, training cannot be neglected, since training can keep their skills current and up-dated, thus making them more competitive throughout their lives.What is important when aiming to improve career prospects?●Reading business articles●Learning a foreign l anguage●TrainingFirstly, reading business articles is very important when trying to improve career prospects. This is a good way for you to keep up with the latest development in related field which may give you a clue of what to do next.Secondly, learning a foreign language is also important. For instance if you are good at speaking English ,that would add weight to the improvement of career prospects since the globalization economy and the wide-spread international corporation all needs the bridge of a common language ,and English is one of the most widely used languages.Thirdly, training is another factor to consider. By doing so , you get access to a range of skills to meet different sorts of needsfrom different jobs.Conference and PresentationWhat is important when organizing a conference?(Presentation)●Conference speakers●Venue/Location●Topics covered●Facilities needed●Audience●Practicing beforehandFirstly, I think conference speakers are a very important factor to consider. If they arewell-known people knowing a lot about a particular field ,or come from big multinationals, the conference/presentation will be likely to be informative and you may benefit a lot from it.(A good presenter knows what his audience want and is able to demonstrate (speak) in a clear, accurate and honest way to grab their attention and to raise their interest.)Secondly, location is also important. If the conference is held in a place with beautiful surroundings, more people will go and it’s good for you to do s ome useful networking. (Help you free from nervousness)On top of that, topics covered should be taken into account. To ensure all the audience can really benefit from the conference, what the speakers talk about ought to be something that the participants are interested in and relates to their work To ensure the success of the presentation,some facilities are needed, such as OHP, microphone and PowerPoint that work. They can help to make details more clearly expressed and the presentation more impressive to the audience.The audience is also very important. Their participation and interaction can be helpful to the success to the presentation. It has to be decided first who is the target audience and then according to the result, send out the invitation letters to the right people before the presentation.What do you think is important when planning a career?●Qualifications●Future trends●InterestFirstly, it’s important to consider qu alifications, since qualifications, to some extent, means relevant education, knowledge and ability, which are essential to the development and success of your career in the future. With qualifications, it will be easier for you to be accepted and acknowledge by others.Secondly, it’s also important to consider future trends. Following future trends will keep you up with the times and bring you more chances. Persuing a career with good future trends is undoubtedly more promising.Furthermore, personal interest should be also taken into account. Interest will bring along active attitude, thus making it easier to overcome work stress.Marketing1、Advertisement2、Packaging包装3、Setting pricesWhat is important when dealing with competition?●Pricing polices●Advertising strategies●QualityWhat is important when aiming to reach new markets?●Market research /Target market( the first step before the company gets into the market.)●Pricing●AdvertisingFirstly, market research is important when aiming to reach new markets.By carrying out market research, a company can get such information as whether there’s a market for a new product, and what are custom ers’ needs and tastes for new product. Thus, the new product will sell well when it is launched into the market.On top of that, pricing should be also taken into account. In order to capture a large market share, you must set a price lower than your competitors. If you fixed the price higher than your rivals without higher quality, you might soon find yourself in an unfavorable situation.(The fundamental task for a company is to make its products and itself know to the public. There are several ways to achieve this, advertising is the most important one.)What is important when advertising a new product?●Cost●Media●Target consumersFirst, cost is very important when advertising a new product. Without money, there can be no mentioning of training at all. The costs of advertisement should be calculated carefully and reasonably..The mount of advertising budget determines the scale and period of advertisement.Secondly, media is also important. A company, through proper advertisements, can manage to introduce the advantages of their products comparing to their rivals’ and convince theconsumers that their products would be the right choice.Thirdly, target consumers should be taken into consideration. For instance, bill board will likely be an important element for the target market that has a limited number of potential customers, while TV comerWhat is important when setting prices for new products?●Cost●Demand●Competition(competitors’ prices)The first thing we must take into account is costs when setting prices for new products. Prices should cover the costs, such as insurance, raw materials, rent and equipment. Otherwise, the company will make a loss.Secondly, demand is also important. Consumer demand for the product clearly affects the price that can be charged. When demand is strong, we can set high prices, when demand is weak, we can set low prices.Besides, competition should be taken into account. If you fixed the price higher than your rivals without higher quality of service, you might soon find yourself in an unfavorable situation.(The company is supposed to consider the prices set by its competitors.(Last but not least, if a company wants its new products to be competitive, it must take competition into consideration. It must set the prices equal to or lower than its competition.) What is important when packaging?●image●production process●convenienceFirst of all, when packaging, it’s very important to choosethe color, shape and design that convey the high-quality image to our customers. With special appearance, it helps make the product distinct from others and attract consumers’ attention Second, production process is also important, the product will be handled for many times during its production process, so the packaging material we use should be strong enough to resist any damage.(we should also consider the transit process so that the package we design will protect the product against spoilage.Apart from this two aspects, it’s also of great importance to offer consumers convenience. Packaging should be designed in such as way to make it easier for customers to open the container and use the product.●What do you think is the basic objective underlying all promotion?I think it’s to provide information. Companies want to tell customers about t hemselves as well as what products are available, where they can be purchased, and for what prices.●What do you think are the promotional alternatives?They are advertising, sales promotion, personal selling, and publicityDelegationEntertaining Clients招待客户●Do you think it’s necessary for a company to establish a good long-term relationshipwith its clients?Yes. A good long-term business relationship with clients means better understanding and greater trust between you and your clients. That will definitely help retain clients.Location and Relocation●What is important when relocation a business?●What is important when choosing retail premises to rent?Local workforce availableLocation of site (transportation)Length of contractDemand for products or servicesLabor costsCompetitionFirstly,Secondly, location of site is very important. You need to consider whether it’s convenient and easy for raw material supply and transporting out the products, whether it’s easy to get access to the electrici ty, water, gas and other supporting energy, whether it’s convenient for staff to go to work.Furthermore, length of contract is also important. Longer contract would cover issues in more details. The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider. You shouldn’t locate in a place where there are already a lot of firms. Competiti on will severely affect a company’s revenue.DiscussionTrade fairWhat is important when exhibiting at trade fair?参加展销会需考虑哪些要点●Quality of display●Staff selectedFirstly, when exhibiting at trade fair, quality of display is very important. The quality of the display will affect the public image of the company. Therefore you should make sure that what you display should be of high quality and show the best of yourproducts.Secondly, it is also important to select the right staff. There have to be people who are informative and have excellent communicative skills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning. So you have to plan in advance to make your display a complete success.What is important when planning the layout of a stand at trade fair?展销会展位布置需考虑哪些要点？●Attractiveness●Security of exhibits●Space arrangementFirstly, attractiveness is very important when planning the stand layout. In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important. No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits. So make sure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.Entertaining Clients（organize outdoor activities户外活动、商务活动）●Arrange a meeting(travelling and accommodation arrangement,information ,travelling) give presentation●How important is it for a company to have regular meetings?Very important. It is an effective way to collect ideas and to communicate. Also, it keeps employees well-informed with the latest developments of the company●Video conferencing●Training(seminar/program) for new staff(students/appraisal\measure/evaluate1.offer a training on sth. for sb. It’s certainl y a good chance to improve-----Training is to the mutual interest of both the individual and the companyThe growth of the company depends on the development of its staff.2.focus on issues/topics like XXXX, which are important when holding a training program3.I am with you here./You bet./I couldn’t agree with you more. This aims to ---Besides that,------------It’s a very good idea.So that leads to the next item-----谈论如何做，以及这种做法的意义。
BEC商务英语初级口语词汇大全
BEC商务英语初级口语词汇大全BEC初级考试的口语部分有一些比较常考的词汇，下面小编帮大家整理好，分享给大家。
BEC商务英语初级口语词汇11.The price for food are subject to variation.食品的价格可能变更。
重点词语：variation n.变化，变更商务用语：the variation of opinion 意见的改变2.The shopping-center sells a variety of goods.这个购物中心出售许多种商品。
重点词语：variety n. 多样化商务用语：a variety of 多种做样的3.She looked at the vendor who cheated her the other day with distaste.她厌恶地望着那个前几天曾经欺骗过她的小贩。
重点词语：vendor n. 卖主(公司或个人)商务用语：a news vendor 报贩4.He ventured all his assets in the new business.他把所有资产投放在新的企业。
重点词语：venture n. ①企业②商业冒险v.①冒险②投机商务用语：joint venture 合资企业venture capital 风险资本BEC商务英语初级口语词汇25.Teaching is my vocation and writing is my avocation.教书是我的职业，写作是我的副业。
重点词语：vocation n. ①行业②职业③胜任，适合商务用语：agricultural vocations 农务commercial vocation 商务行业have no vocation for arts 不适合搞文艺6.Her position has been upgraded to executive level.她的职位已提高到经理级。
口语考试Relocation初稿
B：Hey, guys. Have you ever heard that the costume company maye (美亚)[只是乱造的，随便读]would plan to relocate to Shunde .A: Yes. I felt shocked when heard the news, you know , maye is a local enterprise. It paid a huge number of taxes per year and was contributed to the empl oyment rate.C:Well, I agree with you. But, I think the company really should relocate if we take the development into consideration .A:Why?C:You know, most companies relocate to another place just because of less empl oyment costs. Nowadays, compared with the devel oped countries ,the devel oping countries’ empl oyment costs is l ower, such as the east-south Asia. So lots of companies prefer to relocate to the developing countries. Besides,in order to open the market,some companies relocate.B:Moreover, in my opinion, many companies relocate for better environment, like pro-business environment, more business-friendly taxes system and etc.A:erh erh! Yes, As far as I know, Maye ‘s relocation may because of the latest taxes system of Shunde. Besid es, the new place has all advantages of operating in a total business hub. For example, there is lower-paid labor and good infrastructure services.C:And before rel ocation ,the company should make some preparation .For example,make a planning and have a market survey. Because they can make you know whether this position you relocated has a market value or not.B:And ,most companies make mistakes at some services before the relocation , like departure services, destination services and enough communication orinteraction with the local custome before the relocation, and if this work can’t be finished well,it woul d lead to a vicious circle. A:So ,the best choice is to make a relocation evaluation and make a new orientation plan ,a new development plan like a new salary system .C:And after learning that it is worth to relocate ,the company should make a budget.A:Erhen, back to the point we talk about, I still feel sorry about the relocation of Maye. And I think it can’t be concluded exactly now whether it is good for the Maye .B:heha, Let’s just wait and see.。
BEC中级口试全真试题-Part-III
BEC中级口试全真试题Part III1。
Program for New StaffThe manufacturing company you work for would like to introduce a full programme of training for new staff.You have been asked to help prepare the programme. Discuss the situation together, and decide:--— what should be covered by the training programme--- how else new staff can be helped to settle into their jobs as quickly as possible2 Company Dress CodeYour Managing Director is unhappy with the general standard of dress among staff.You have been asked to make recommendations about introducing a dress code or company uniform。
Discuss the situation together, and decide:——-what the advantages and disadvantages of having a company uniform would be-—- what kind of dress code would be appropriate for staff in different types of jobs3 Staff TrainingYour company has decided to use an outside agency for training sales staff。
国际商务英语口语实训Module 6 Company Introduction
Module 6.1 Product Description and Development
Reading in
A. Relevant questions and answers for talking about products. I would like to see the samples first. Thank you for the catalogues and brochures you sent me. Are these products all available for export now? This color is attractive. Does it fade? All your products are fantastic. What about the functions of your latest models of electric bicycles? Is it easy to operate this new camera?
Module 6 Company Introduction
Background Information
In business, you’ll find yourself frequently having to describe your company’s products and services. This may be through product brochures, ads, website copy and articles, or it may be through your sales pitches. It even helps to have a description ready for meeting new contacts and clients. Whatever the situation, describing your products and services in a compelling way can help you win business. And the more business you win, the healthier your bottom line.
BEC高级口语专帖parttwo（3）1
21. The importance of providing employees with clear job descriptionsA: if you give your employees clear job descriptions they will have a better understanding of what their jobs are and what their bosses expect from them. Then they can work according to their aims without any misunderstanding of their jobs which will definitely improve the efficiency of your employees’ work. In addition for managers clear job description can enable them to know their subordinates’ work better and to monitor and control their work effectively.22. The importance of understanding cultural differences when working in an international environmentA: (请根据课本第七课所划之内容进⾏回答)23. How to ensure that company growth proceeds at the optimum rateA: first we should control the expansion of our company which if not appropriate can cause too much bubble and give a false impression of prosperity. Second plan our company’s future carefully. This includes considering in detail the budget of our company; opening more markets for the company’s products and gearing our company towards a right direction in which its development can be sustainable sound and rapid. Third make sure that we can get all the resources needed for our company’s development including the materials we need to produce our products the capital we need to make investments and the human resource we need to keep our staff highly-qualified.24. How to manage a heavy workload effectivelyA: first we should have a timetable illustrating all the details about the work of every staff within a day, a month or even a year. We can deal with more workload while shouldering more responsibility if we can arrange our work in advance. Second make sure that we can communicate with our colleagues effectively so that we can make use of their advice or ideas to help us solve the problems or unexpected things occurring in our work. Third as for ourselves we should keep ourselves physically sound to handle the stress a heavy workload might bring about.25. The importance to a company of having a Health and Safety policyA: as a kind of legal document Health and Safety policy can help a company to reduce the possible injuries or accidents that may happen in the process of production or office work as it explains in detail what the staff should and should not do in order to keep themselves safe in their work. If those accidents or injuries do happen the Policy made by the company can also be used as reference in case of civil liability. Besides the Health and Safety policy can serve as a record which will be very useful if an inspector questions the company’s precautions on health and safety.26. How to ensure that staff at all levels receive appropriate feedback on individual performanceA: we should establish a complete set of evaluating system within the whole company to monitor individual performance of every employee and to report their performance to the board and the department they belong to. Their performance is judged on the basis of their position and responsibility and in accordance with their personal abilities. Of course any other factors that will affect their performance directly or indirectly will also be taken into consideration. Besides the feedback will be sent directly to our employees’ mailbox immediately after their performance is evaluated.27. How to maintain customer interest in a company’s productsA: usually customers are interested in the products which have high reputation or world-wide brand names. Therefore a company should try to keep the fame of their products and develop its products into a global brand in order to attract its customers. And of course customers are often concerned about the quality of the products they are intended to buy. In this regard a company should make their products reliable to use. In addition a company should upgrade their products in a direction that will lead to a multi-functional and user-friendly kind of products. Try to show your customers that your products have great potentials so that they will keep their interest in your products。
PASSBEC新编剑桥商务英语口试必备手册(中高级)
目录第一单元公司运作与管理Teamwork 团队合作 1 Reducing Production Cost 降低生产成本12 Internal Communications 内部沟通8 Reducing Overheads 减少管理费用18 How to Deal with a Heavy Workload 如何应对繁重的工作23 Work Environment工作环境27 Logistics物流32 Business Ethics 商业道德第二单元人力资源管理37 Recruiting & Selecting 人员招聘42 Employee Training 员工培训48 Career Development 职业发展53 Promotion 晋升59 Staff promotion 激励员工65 Staff turnover 员工流失71 Appraising and Improving Performance 绩效考核与改进绩效76 Pay and benefits 薪酬与福利80 Labor relations劳动关系85 Work place safety and health 工作安全与职业保健90 Time management 时间管理95 Managing stress 缓解压力第三单元市场营销101Product development 产品开发106 Setting price 产品定价110 Product promotion 产品推广114 Advertising 广告118 Packaging 包装122 Branding 品牌126 Customer satisfaction 顾客满意度130 Keeping Customers 留住顾客134 Marketing channels 营销渠道第四单元商务旅行138Travel and transport 出行与交通工具142 Travel and accommodation 差旅与住宿148 Domestic travel 国内差旅154 Travelling abroad 国际差旅第五单元企业公关160 Corporate culture 企业文化166 Company image 公司形象172 Corporate gifting 公司送礼178 Corporate sponsorship 企业赞助183 Dress code 着装要求189 Entertaining business clients 招待客户第六单元公司发展195Site location and relocation 公司选址和迁址200 Going global 全球营销205 Franchise 特许经营209 Meeting competition 应对竞争第七单元商务电子化与新型工作方式213 Office automation 办公自动化217 Setting up company website 建立公司网站224 Internet marketing 互联网促销230 Flexible patterns of work 弹性工作方式第八单元商务会议235Staging a meeting/conference 举办会议241 Attending a meeting/conference 参加会议247 Giving a presentation 大会发言251 Trade fair and exhibitions 会展257 PRACTICE TEST ONE 练习1 263 PRACTICE TEST TWO 练习2 271 PRACTICE TEST TWO 练习3 278UNIT ONE Company Operation and Management 第一单元公司运作与管理1.1Teamwork 团队合作Teamwork 团队合作，团队精神Team-based 以团队为基础的Horizontal organization structure 横向企业结构Corporate goals 企业目标Charter 规章，章程Be accountable for 对…负有责任Creative innovation 创新改革，创新发明创新精神Reward system 奖励制度Pay back 回报，报偿Individuality 个性Independent thinking 独立的思想Group decision-making 集体决策Managerial skill 管理技能Coordinate 使协调，调整Interpersonal relationship 人际关系Mutual trust 相互信任Bring out the potentials 充分发挥潜能Closely-knit （关系）密切的Keep track of 跟踪，追踪Time-consuming 花费时间的Line manager 部门经理，业务经理（与行政经理相对）Pre-building 团队建设Nurture 培养，教育，发展Nurture team dynamics 培养团队活力Promote team spirit 提倡团队精神Drive team success 驱使团队成功Minimize 将…减少到最少，最小化Inhibit 约束，抑止Liven up 使…有生气Training session 一场训练，培训课期Rafting 漂流Rock climbing 攀岩Teammate 队友Impact 影响，效果Complementary 补充的，互补的Revitalize 使新生，给予新的活力Trait （个人性格方面的）特征，显著的特点Commitment 敬业精神Interpersonal communication skills 人际交际技能，亦作interpersonal skillsAddress 处理（事情）Creative innovation 创新精神How to Make Teams Effective 如何组建精锐的团队People in every workplace talk about building the team, working as a team, and my team, but few understand how to create the experience of teamwork or how to develop an effective team.在各种工作场合，人们都在谈论团队建设、团队合作、自己的团队，但是却很少有人真正理解如何体验团队合作以及如何组建一支精锐的团队。
BEC商务英语中级口试5例句
BEC商务英语中级口试5例句
A: Mike is really an asset of our pany.
B: I agree. We need to have an retain plan for him.
A:迈克真是我们公司的重要人才。
B:我同意,我们要有个留住他的方案。
A: May I have your business card?
B: Sure, my pleasure.
A:可以给我一张你的名片吗?
B:当然,我很荣幸。
A: What forms pany culture?
B: Values, beliefs and behaviors inherent in a pany.
A:企业文化由什么因素构成?
B:企业文化就是一个公司的价值观、信仰和固有的行为方式。
A: How many job offers have you got?
B: I got only two offers. Not like you, offers are lining up.
A:你拿到多少工作聘任书了?
B:只有两个,不像你,聘任书排长队了。
A: How did you find our pany?
B: I met your HR representative at a job fair.
A:你是怎么发现我们公司的?
B:我在一次招聘会上见到了你们的人事代表。
BEC真题口语总结
BEC真题口语总结第一篇：BEC真题口语总结第四辑TEST1 ： Part 2:1、marketingimportance of advertising slogans in promoting a brand or product..广告标语对宣传品牌和产品的重要性2、information managementimportance of keeping staff informed about company policies and plans让员工了解公司政策和计划的重要性3、purchasinghow to achieve and maintain good relations with all suppliers 怎样取得和保持和供应商的良好关系Part3: your company proposing send a team of staff abroad six months to set up an office and train local employees.Recommendations for that.公司拟派员工出国开设分公司或机构培训当地员工，提建议。
1、how to select appropriate staff to manage the project怎样选择合适的员工2、what preparation and advice the staff would need before leaving员工出发前应该做哪些准备，得到什么建议Follow: 在国外短期工作有什么优势，在国外工作会遇到什么问题，在国外工作怎么获得信息，国际交流频繁对公司运作的影响，公司在国外开分机构多重要TEST2 Part 2:1、Time management: the importance of planning work time effectively.有效安排工作时间的重要性2、project development: how to ensure inter-departmental co-operation on new project怎样确保各部门之间在新项目中的合作3、purchasing: how to evaluate and select new projects怎样评估和选择新项目Part 3: finance director of your company is concerned that the majority of its income comes from one main client.recommendations on expanding customer base.财务主管担心主要收入来自一个大客户，所以想扩大客户群1、what the potential dangers are of having only one main client 只有一个大客户的潜在危险2、how the company could try to gain additional clients公司怎样才能拉到客户Follow :一个相对较小的客户群的好处，除了好的客服以外怎么才能巩固和客户之间的关系，跨国企业怎么长期让客户高度满意，怎样应对日益激烈的竞争TEST 3 Part 2:1、Product promotionhow to make effective use of the media when promoting a new product or service.怎样有效利用媒体对新产品和服务进行宣传2、Information managementimportance of an effective internal communication system ina company.一个有效的内部交流机制的重要性3、Technologythe factors involved in assessing the cost-effectiveness of new technology对新技术成本有效控制的因素Part 3: Pharmaceutical company you work for keen to participate in an international conference abroad.recommendations about participation.你工作的医药公司想出国参与一个国际会议，提建议1、how to select staffs to represent the company at the conference.怎样选择员工2、what practical arrangements should be made before the meeting.会前准备Follow:是否愿意参加国际商贸会议，国际会议对公司有公司有什么好处，对员工有什么好处，对举办城市有什么好处，你认为会议对商务交流有持续影响吗TEST 4 Part 2:1、Personal skillshow to motivate employees to achieve their full potential 怎样激励员工发挥潜能2、Project managementImportance of teamwork for effective management of a project 团队工作队项目有效管理的重要性3、Health and safetyhow to develop a responsible attitude among staff to it 怎么树立员工对健康安全负责的态度Part 3:1、your company has been invited to take in a trade fair, which will take place during the busiest time of the year.You have been asked to decide if staff should be there.公司应邀在一年中最忙的时候参加交易会，决定去不去1、what the advantages and disadvantages are of attending it.去的有利和不利方面2、which members of staff would most usefully represent a company at it.哪些员工最能代表公司参会Follow:参会有趣吗，参展公司怎么布置展台吸引游客，对展会来说最合适的产品和服务是什么，有哪些将公司产品推向国际的其他方法，交易会对当地就业有多重要第三辑 TEST1 Part 2:1、Customer relationsimportance to a company of reliable customer opinions of products顾客对产品的信赖对公司的重要性2、Staff developmentimportance to a company of developing effective career plans for staff对员工进行有效的职业规划对公司的重要性3、Business strategyhow to maintain the confidence of company shareholders怎么样保持股东信心Part 3:Your company’s location in a busy city centre means the staff often complain about the time taken to get to work.Recommendations.公司位置在市中心，员工抱怨上下班时间，建议1、whether it would be better for staff to use public or private transport.乘坐私人或者公共交通工具是否更好2、what the effects might be of allowing staff to work flexible hours 让员工灵活安排工作时间有什么影响Follow:你愿意每天花很长时间上下班吗，公司是否给予交通补贴，什么会影响公司选址在市中心的决定，科技对今后人们工作地点的影响，改变员工工作时间和地点会带来哪些长远的影响TEST 2 Part 2:1、Quality controlimportance to a company of monitoring the quality of its goods and services 对产品和服务监控的重要性2、Information managementhow to ensure information is managed effectively怎样确保信息管理的有效性3、Financial planningthe factors involved in deciding on appropriate pricing strategies 要制定合理的价格策略要考虑哪些因素Part 3:Your company is about to take over another company and keen to encourage staff from both companies to work together effectively.Prepare proposal for team building接管另一个公司，要让两个公司员工在一起有效工作，建议1、what kinds of work projects and leisure activities would be suitable to encourage teamwork什么工作项目和业余活动能促进团队合作2、what kinds effective teamwork could bring to the company.团队合作的好处Follow:在一个好的团队中个人所获的益处，一个工作团队最好多少人，你认为公司既需要个人主义者还需要团队工作者吗，让全体员工作为一个整体融洽工作是所有员工或者说是公司的责任吗，对公司进行长远规划时应该对团队打造做多远的考虑TEST3 Part 2:1、Staff relationsimportance to provide a range of facilities for all staffs公司对员工提供设施的重要性2、Technologyimportance to regularly upgrade its technological equipment经常升级技术设备的重要性3、Strategic planningfactors involved in managing change effectively有效的应变管理要考虑哪些因素Part 3:Company is considering funding a regional educationalproject for 16-18 years old students interested in following a business course.recommendations for the schemes.公司投资当地教育，让有兴趣的年轻人学习企业课程，建议1、how the project could be used to promote the name of the company怎么利用这个项目宣传公司品牌2、how to monitor the progress and outcomes of the project怎么检测这个项目的结果和进展Follow: 什么方法更能广泛传播公司品牌，公司怎样选择年轻人来这个教育投资项目，参加培训项目对年轻人有什么好处，公司对教育项目的投入重要吗，国家范围内对商业人士的培训有多重要TEST 4 Part 2:1、Customer serviceimportance of providing effective after-services for customer 售后服务的重要性2、Purchasingimportance of maintaining personal contact with potential suppliers和供应商保持联系的重要性3、Recruitmenthow to ensure that the advertising of job vacancies is effective怎样保证对空余职位的广告宣传有效性Part 3: Your branch has been identified as having the lowest turnover of staff.Suggest ways in reducing turnover in other branches.你所在部门员工换手率最低，建议如何在其他部门降低换手率1、what the reasons for high staff turnover in a company might be造成换手率高的原因2、what effect high staff turnover might have on future methods of selecting staff今后怎样考虑选择员工Follow: 在一个换手率很高的部门员工会受到什么影响，高换手率会影响客服吗，高换手率对公司也有好处吗，公司招募新员工进现存团队有好处吗，在以后员工跳槽会越来越频繁吗第二辑 TEST 1 Part 2:1、Customer relationsimportance of making customer feel valued让顾客觉得有价值的重要性2、Company growthimportance to a company of controlling expansion掌控扩大发展的重要性3、Marketinghow to ensure that agents maintain a high level of effectiveness when representing a company怎么样确保代理人保持对公司的高度代表性Part 3:Your company planning to introduce a suggestion scheme and encourage staffs at all levels to contribute ideas.Consider ways of setting up the scheme.公司拟定了一个计划，想让全体员工建言献策，考虑制定这个计划的方法1、how to set up the scheme so that all staff feel they can contribute 怎样制定这个计划才能让所有人感到他们能参与进来2、how suggestions from members of staff could be evaluated.怎么评定员工提出的建议Follow:什么类型的公司最受益这种计划，公司还有哪些其他方式激励员工对公司发展建言献策，让员工更多参与公司活动的其他方法，公司获取顾客建议和评价有哪些渠道，新点子对公司保持竞争力有多重要TEST 2 Part 2:1、Communication skillsimportance of foreign language training for selected employees外语培训的重要性2、Advertisinghow to select a suitable agency to handle a company’s advertising怎么选择合适机构来进行广告宣传3、Financehow to decide whether to float a company on the stock market怎样决定公司是否上市Part 3: Company needs to relocate several members of staff to a new branch opening in another part of the country.You have been asked to submit ideas on how to make relocation attractive for staff.公司需要在其他城市的分部重新安置新人员，提出观点怎样让新地点吸引员工1、which types of financial incentives the company could offer to staff 公司应该对员工提供哪些财政激励2、what information staff could need to know about the new location 公司员工应该知道哪些新址的信息 Follow:重新安置的员工还需要哪些帮助，怎样鼓励不愿意重新安置的员工进行安置，选择分公司的位置对公司有什么影响TEST 3 Part 2:1、Personal managementimportance to a company of having well-motivated staff积极主动的员工对公司的重要性2、Strategic planninghow to decide whether to purchase or rent companypremises怎么决定是否购买或者租用厂房3、Saleshow to ensure price levels for new products are set appropriately怎样确保合理定价Part 3:Company consider providing a fitness center on premises to help employees improve their health and fitness.Recommendation for the scheme.公司考虑在公司用地建一个健康中心，建议1、what benefits the center would bring for the company健康中心给公司带来哪些好处2、how to promote the need for health and fitness to all staff怎样促进所有员工的健康Follow:公司的健康设施在全体员工那里都受欢迎吗，员工要付费使用吗，保持员工身体健康的其他方式有哪些，对员工家人也应该提供这方面的服务吗，这是员工所关心的合理的福利待遇吗TEST 4 Part 2:1、Market researchimportance of finding out about cus tomer’ habits and attitudes.发掘客户喜好和态度的重要性2、Financial managementhow to identify ways of reducing costs in a company怎样确定降低成本的方法3、Communicationhow to achieve an effective working relationship between different departments within a company在不同部门间怎么形成一个有效的工作关系Part 3:Considering setting up an incentive scheme to improve staff performance.Recommendations for that.公司正计划激励机制来改进员工绩效，建议1、what benefits an incentive scheme for staff would bring to the company.员工激励计划给公司带来哪些好处2、what types of incentives could be offered 可以提供何种激励Follow:那种激励方式最能让员工努力工作，激励计划不利因素，公司对员工额外劳动的奖励非常重要吗，公司怎么增强员工的忠心度，传统的员工之间或员工与上级之间的关系在将来有何种变化第二篇：BEC中级口语真题剑桥商务英语（BEC）中级口语考试试题口语考试分为三部分：第一阶段：考官和考生交流，时间大约3分钟Example 1.Q：What’s your name? A：My name is(Kate)(注：括号内的为参考答案).Q：Where are you from? A：I come from(JiangSu Province)3.Q：Are you a student or worker?A：I am a(student/worker)要点:：以上问题，只要你简单阐述就行了，不要长篇大论，而且老师问什么，你回答什么，千万不要拖泥带水。
BEC中级口语第三部分素材
BEC中级口语第三部分素材这里为大家提供一些BEC口语第三部分的素材,希望大家认真学习,看看他们是怎么样展开话题的.Task 1A: Well, you see, our company is going to attend a trade fair in the US.B: Yeah, sounds exciting. Since we’ve never done that before, we need to have good advance preparations for the trip.A: You’re right. The first thing to do is of course to make travel and accommodation arrangements, such as choosing an airline offering good services and the flight of the right time so that we can arrange things well and in an effective way.B: This can be done by making several phone calls. And we have to make advance reservation with a local hotel so that the people for the trade fair can have a place to stay immediately after they arrive in the country.A: With early booking, we may even en joy some discounts. And it’s better to choose a hotel near the trade fair. That can save the time traveling there.B: Or we can arrange beforehand to hire a car from a local car rental company.A: In addition, it would be useful to know about some business customs in the US, including commonly accepted business practices, ways of doing business, and laws and regulations, etc.B: Yeah, especially those different from ours. Say, different ideas about punctuality. I heard that in the United States, people tend to be very time-conscious. Being late would be considered poor etiquette.A: Also in China, business transactions are often concluded by treating business partners to lavish dinners and giving them expensive gifts, I’m afraid they seldom do it this way in the West or in the US.B: I was told that in Western countries, people attach much importance to formal agreement and contracts with detailed terms and conditions. They never feel comfortable with verbal agreements. In China, however, business is often concluded simply by verbal agreement.A: We should also learn about business customs such as the different systems of measurement. For instance, we use the day/ month/ year system for dating while the US use month/ day/ year system. And there are many other differences including topics acceptable in conversation.B: Also, Chinese businessmen tend to have business negotiations in a rather indirect manner, while American businessmen have a more direct style. Our people should be made to understand all these differences.A: But how to find out about all this?B: I think there are many ways to find out about these before the trip, say, we can go to the Internet, read some reference books or get tips from experienced colleagues and clients.A: They could be effective ways. Let’s do them.Task 2A: You see, in the past year one of our clients kept losing staff and suffered a heavy loss. They worry a lot and turn to us. Have you got any constructive suggestions?B: Yes. Our client should first examine their staff recruiting. There must be something wrong with their recruiting practice.A: Why?B: You know, keeping staff turnover low begins with hiring staff members who are a good match for the practice and the position. So it can be beneficial for the client company to change its idea from “attracting and retaining the best employees” to “attracting and recruiting the suitable employees.”A: Good idea! By recruiting the appropriate new staff, our client builds the employees’ commitment and retention wi ll necessarily follow.B: Exactly.A: Then how to recruit the right staff is crucial to our client.B: Yes. To recruit the appropriate new hires, it’s important to advertise the job vacancy in the newspapers and magazines targeting at the ideal candidates.A: To ensure that a candidate’s skills match the job, it’s also important to limit the conditions and requirements of candidates on the job advertisement.B: Yes. Besides, it’s better for our client to conduct thorough reference checks and find out why a candidate left a previous job.A: Yeah, that’s important. Still there are other contributable factors that our client should consider, such as providing information of the current state of their future work environment, offering staff with proper training, talking to staff members and solving problems as they emerge. All these can be important in keeping staff turnover low.B: You are right. Furthermore, the client company should strive to provide superior leadership in their practice, such as keeping communication lines open, periodically taking time to examine the workplace from the employee’s perspective, and continually seeking to improve it.A: Yeah, that will help to create and maintain a place where people want to work and stay. In addition, giving the employees a sense of empowerment should not be ignored.B: For example?A: Such as providing a breathing space to take risks, to use their own best judgment, and to be accountable for the decisions they’ve made etc.B: Yeah, that surely works.Task 3A: Our guests are arriving at weekend for a three day visit, so let’s look at our arrangement of activities for our guests. Now, first of all, what items do you think should be included here?B: Well, as we know, they are here to investigate a possible long-term cooperation with us. So, the first thing Monday morning is to take them for a tour around our company. We should show them the best part of our company, particularly the office computer management system.A: Yes. But perhaps we should first give them a chance to see the video profile of our company before showing them around and that would give them a better idea of our unique way of operating our business.B: That’s great. I totally agree with you on that. What are we going to arrange for Monday evening? Theatre, concert, or restaurant?A: Oh, well. From the information we have gathered, they are people of very well cultured background, how about giving them some taste of Peking Opera at the Capital Theatre?B: I do not disagree, but I am afraid it shouldn’t be too long for that. There are other things I would want to bring to our attention. I mean we need to take cultural differences into consideration. I don’t think we can expect them to sit out a two hours performance that they understand practically little.A: Maybe we can arrange for half an hour of Peking opera before we take them for a late night dinner.B: Alright. That’s settled. But where do you think we should take them to for the meal?A: We should choose one of the best restaurants along the busiest street in this city where they could experience the hustle and bustle of this city.B: But there’s something else that I want to note here. I think the British are generally rather reserved people. I am afraid they would prefer not to have a too noisy and busy place for dinner.A: That’s a good point. In this case, we should book a room in a quite distinctive restaurant where we could have more privacy and at the same time enjoy the local food.B: If there is no further question, let’s get down to our preparation right now.。
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(1)Advantages
(2)Difficulties
A: Since our company has grown bigger, we have to consider a new premises. Do you think removing to the suburb is a good idea ?
B: Emm, relocating to the outside of the city centre can bring a lot of benefits to us.
For instance, it could generate a substantial saving on the renting fee in the future.
A: And, the natural environment in the suburb is fascinating, that would be good for our health.
B: Absolutely! In addition, new office will provide more comfortable office, complete working facility system. That means a good condition in work for the employees.
A: But, in my opinion, there are also some difficulties ahead of us. Long distance from home and the workplace, discomfort for some people, because of the unfamiliar environment.
B: Oh, you are right, we have to find out what troubles may be brought in, so that we can minimize the harm. Let’s write them down. Could you figure out any more ?
A: Yes. There is one more we can not forget ——it may cause plenty of inconvenience the clients, or the contact.
B: Do you have any solution in your mind ?
A: I think it is necessary that we announce our relocation to the public. So that, the frequent customers, the new clients, even the potential customers can know where we are.
B: I am with you on this point.
A: So, let us summarize the points we mentioned just now, and add detailed information in the recommendation report.
B: Ok, there are three benefits for relocating to the outside of the city centre, and also three difficulties we have to deal with ……….
Q: What do you think about choosing a suitable location for the new premises ?
A: I think we have to put the transportation into the first consideration. It must be convenient. Then, telecommunication network, the distance from the airport, the public infrastructure in this area and so on, are unforgettable.
Q: Could you list out some other causes for relocation of a company ?
A: Of course. There are some companies relocated for getting government grant, some for cheaper labor costs or skilled workers, some for a pro-business environment, and market, material…etc.。