客房服务英语100句精编版
客房服务英语(一)
酒店客房常用实用英语美联英语提供整房员部分:1．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？2．You can do it now if you like．如果您愿意，现在就可以打扫。
3．May I do the turn-down service for you now？现在可以为您开夜床服务（收拾房间）了吗？4．（客人）Could you come back in three hours？你能不能过3小时再来整理？5．It“s growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？6．We will come and clean room immediately.我们马上就来打扫您的房间。
7．Turn-down service ,May I come in?夜床服务，我可以进来吗？8．I’m sorry to trouble you, sir. May I clean the room now?先生，对不起麻烦您了。
现在我可以打扫房间吗？9．I’m coming to change the sheets and pilloweases.我来调换床单和枕套。
10. When would it be convenient?什么时候比较方便（打扫您的房间）？11．I’ll come later.我等会再来。
房务中心部分1．I’ve come to collect your laundry.我来取您要洗的衣服。
2．When would you like your laundry back?您要什么时候取回送洗的衣服？3．Would you please fill in the laundry list?请您填一下送洗衣服的清单，好吗？4．Are they to be dry-cleaned?要不要干洗？5．Your laundry is back, madam. 小姐，您的衣服送来?。
客房服务英语100句
Housekeeping (客房服务英语)1．Housekeeping．May I come in我是客房服务员，可以进来吗2．When would you like me to do your room，sir您要我什么时间来给你打扫房间呢，先生3．You can do it now if you like．如果您愿意，现在就可以打扫。
4．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
5．I'm sorry that your flask is empty．很抱歉您的水壶空了。
6．May I do the turn-down service for you now现在可以为您收拾房间了吗7．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
8．Could you come back in three hours你能不能过3小时再来整理9．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
10．Would you tidy up a bit in the bathroom请整理一下浴室好吗11．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
12．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
13．It's growing dark．Would you like me to draw the curtains for you天黑下来了，要不要我拉上窗帘14．Is there anything I can do for you您还有什么事要我做吗15．I'm always at your service．乐意效劳。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房的，可以进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.如果您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您的水壶空了。
5．May I do the turn-down service for you now?现在可以为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11.I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
12．Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.乐意效劳。
酒店客房实用英语
客房部英语100句1．May I vacuum the carpet now? 请问我现在可以吸尘吗？2．I am sorry to disturb you, May I replenish the minibar for you?不好3．Excuse me sir /miss, you room is available now Is there any thing else I can do for you.4．May I an adapter/extension cord, nail clipper scissors, transformer,quilt,blanket,heater,pillow,towel……5．Would you please fill in the laundry list?6．Do you need express service?7．Are you going to check out today?8．Good morning sir/miss. I am sorry to disturb you,May I clean you room now, and what time would you like me to come back/What time would be better convenient for you.9．Excuse me sir, are you going to check out? May I check the room now?10．Please Call me to get it back, When you finish to use , Thank you very much!11．What is you room number sir ?12．May I continue the work, or do you want me to come back later? 13．Do you need to wash these garments?14．Please clean my room now?15．Would you please fill in your comments for us?16．You key card has some problem, you need to go to the front desk to change a new one.17．Can you help me to open the Safety box?18．Where is the Chinese restaurant?19．Why the air conditioning can’t make cool.20．The TV is out of order.21．There is something wrong with the toilet.22．The air conditioning is too noisy.23．Do you need wet cleaning or dry cleaning your clothes? 24．Why my Computer Can you connect to the internet? I will get someone to help you right away, please wait a moment.25．Do you have any laundry?26．Do you need change the bed sheet?27．It’s my pleasure!28．We look forward to seeing you again. Have a nice trip!29．We will try our best to mend the telephone /air conditioning. As soon as possible.30．Good morning/afternoon sir, Welcome to our hotel, you room is not available now please wait a moment, it will be ready in 10 minutes?31．Excuse sir your room has some problem, May I fix it for you now?32．I am sorry sir, I do not understand .I will get some one to help you right away. Just a moment please!33．Excuse me I am really to disturb you, I have ready knock the door three times. So I thought you were not in the room. May I clean your room now?34．May be something wrong with your key card. I will open the door for you and will call the bellboy get new key card for you. Just a moment please.35．Do you need turn down service now?36．May I see your pass port /ID card?37．Excuse me I beg your pardon?38．Can I buy your bath robe?39．Would you please sign here?40．I will check it for you , please wait for a moment.41．It there any bank nearby the hotel. I want to exchange some Currency Our hotel provide this service.42．Do you need ice?43．May I come in and check the room attendant’s work?44．I am sorry sir. This is the hotel property. You can not take it away. 45．May I do the Pest Control for you and a bad smell .will leave for a while?46．I will call the engineer to fix it right away?47．Excuse me sir. You room is ready now. is there anything else I can do for you ,have a nice day!48．Do you need shoes polish service?49．Why don’t I have any fruit in my room?50．You room is a non smoking room.51．Please do not hang the clothes on the light cover. It is dangerous. 52．Excuse me sir. The free alarm in your room is activated. May I check it for you!53．What is your room number? May I show you to your room? Come this way please!54．Have a good sleep! Sweet dreams!55．Just let us know if you have any question. We are always at you Service!56．How are you .Have a nice day!!57．We hope you have a pleasant stay!58．We look for ward to serving you again.59．It is nice seeing you again/ hearing that.60．May I assist you with your luggage!61．I am sorry to hear that /to disturb you / to keep you waiting.62．I feel really sorry a bout this. I will take care of it right away. 63．The water is not warm enough to take a shower64．Don’t worry leave it to me65．Please Call the manger for me /take care of this right away. 66．My toilet is stopped up/blocked up.67．I am sorry ，we will send some one up to your room right away! 68．I would be happy to assist you /get this for you。
酒店客房英语教学服务用语
HK Service English服务用语问候语1、Good morning ,sir(madam) 早上好,先生(小姐)。
2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。
3、Good evening ,miss Price晚上好,普莱丝小姐。
4、How are you today ,Mr. Brown ?你今天好吗?布朗先生.。
5、I’m quite well ,thank you. 我很好,谢谢你。
6、Hs good to see you again ,sir(madam)再次见到你真快乐,先生(小姐)。
7、Nice to meet you ,sir. 见到你真快乐，先生.。
8、Are you Mrs. Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特专家。
10、May I know your name, sir(madam)?我可以懂得你旳名字吗?先生(小姐)。
11、Here’s a letter for you ,Dr white.怀特医生,这儿有你旳一封信。
12、you’re wanted on the phone, Captain Smith.史密斯船长,有你旳。
13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。
14、May I be of service to you, Mr. Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐，小姐。
提供协助7、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you?我可认为你拿你旳手提包吗？21、May I help you with your suitcase?我能帮你拿你旳箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’s very kind of you? 你真是太好了26、No, thanks. 不用了，谢谢感谢语及应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我旳荣幸表达欢迎32、Welcome ,sir(madam).欢迎光顾，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光顾我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have you here.我们很快乐你来到之儿36、I’m always at your service ,sir (madam).随时为你效劳,先生(小姐).道歉37、I’m sorry, sir (madam).对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time.对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupting you.原谅我打挠你了.43、I hope you’ll forgive me.我但愿你能原谅我.对道歉语旳应答44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别紧张.50、Don’t apologize, It was my fault. 别道歉,这是我旳错(二) 客房服务常见用语1．Housekeeping．May I come in？我是客房旳，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．假如您乐意，目前就可以打扫。
酒店前台常用的100句口语表达
酒店前台常用的100句口语表达一.预订服务Good morning. This is Room reservation. May I help you?早上好，客房预订处，我能为您做什么？What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ?要单人间还是双人房间？For which dates do you want to book the rooms ?您想订哪几天的房间呢？What time will you be arriving?您将在何时到达？May I know your name ?您能告诉我您的名字吗？How long will you be staying?您将要住多久？I’d like to confirm your reservation.我要确认一下您的预订。
I’ll check the room availability.我查查客房预订情况。
You should pay a deposit of US $1000 beforehand .您应预期付1000美元的定金。
There is a 10 per cent discount .10%的折扣。
二.预定服务What kind of room would you like（prefer）？您希望要什么样的房间？Would you like a room with a front view or a rear view？您是要窗户临街的房间，还是要背街的房间？Do you want a single room or a double room？您是要单人间还是双人间？Would a double room do？双人间可以吗？Would you like breakfast in our hotel？您要不要在饭店吃早餐？In whose name is the reservation made？是以谁的名义订的房间？How do you spell your name，please？请问您的名字怎么拼写？I’m sorry，but we don’t have any record of your reservation.对不起，我们这里没有您预订的记录。
酒店客房英语教学--服务用语
HK Service English服务用语问候语1、Good morning ,sir(madam) 早上好,先生(小姐)。
2、Good afternoon ,ladies and gentlemen下午好,女士们,先生们。
3、Good evening ,miss Price晚上好,普莱丝小姐。
4、How are you today ,Mr. Brown ?你今天好吗?布朗先生.。
5、I’m quite well ,thank you. 我很好,谢谢你。
6、Hs good to see you again ,sir(madam)再次见到你真高兴,先生(小姐)。
7、Nice to meet you ,sir. 见到你真高兴，先生.。
8、Are you Mrs. Best? 你是贝丝特夫人吗?9、You must be professor Ford. 你一定是福特教授。
10、May I know your name, sir(madam)?我可以知道你的名字吗?先生(小姐)。
11、Here’s a letter for you ,Dr white.怀特医生,这儿有你的一封信。
12、you’re wanted on the phone, Captain Smith.史密斯船长,有你的电话。
13、Welcome to our hotel, miss Henry.欢迎来到我们酒店,享利小姐。
14、May I be of service to you, Mr. Baker ?我能为你服务吗?贝克先生?15、Can I help you, Ms Blake?能帮你吗?布雷克小姐?16、Would you take the seat ,young lady ? 请坐，小姐。
提供帮助7、May I help you ?18、Can I help you? 我能帮你吗?19、What can I do for you ? 我能为你作什么?20、May I take your bag for you?我可以为你拿你的手提包吗？21、May I help you with your suitcase?我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you ?你需要我为你叫一辆出租车吗？23、Thank you very much. 非常感谢24、Thanks for the trouble . 麻烦你了25、It’s very kind of you? 你真是太好了26、No, thanks. 不用了，谢谢感谢语及应答27、You’re welcome. 欢迎你28、Not at all. 不用谢29、That’s all right. 没关系30、Don’t mention it. 别提了31、It’s my pleasure. 这是我的荣幸表示欢迎32、Welcome ,sir(madam).欢迎光临，先生（小姐）33、Welcome to our hotel ,sir (madam).欢迎光临我们酒店，先生（小姐）34、Welcome to our western restaurant.欢迎来我们西餐厅35、We’re glad to have y ou here.我们很高兴你来到之儿36、I’m always at your service ,sir (madam).随时为你效劳,先生(小姐).道歉37、I’m sorry, sir (madam).对不起,先生(小姐).38、I’m very sorry. 非常抱歉.39、I’m sorry to trouble you. 对不起打扰你了.40、I’m sorry to have taken so much of your time.对不起占用你太多时间了.41、I’m sorry to have kept you waiting .对不起让你久等.42、Excuse me for interrupting you.原谅我打挠你了.43、I hope you’ll forgive me.我希望你能原谅我.对道歉语的应答44、It doesn’t mater. 没关系.45、It’s nothing. 没什么.46、Never mind. 别放在心上.47、That’s nothing. 没什么.48、Don’t bother about that. 别再想它.49、Don’t worry about it. 别担心.50、Don’t apologize, It was my fault.别道歉,这是我的错(二) 客房服务常见用语1．Housekeeping．May I come in？我是客房的，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．如果您愿意，现在就可以打扫。
酒店常用英语(客房部)
客房部常用英语1,You can call the housekeeping if you need laundry service.如果您需要洗衣服务,可以打电话 给房务中心.2,You can call the front desk directly if you need a taxi .如果您需要出租车,可以直接打电话 给前台.3,Thank you for waiting 让你久等了4,I will check with my supervisor.我得请示主管. (常用于回应客人的特殊要求)5,Could you hold the line ,please ?请不要挂断电话,好吗?6,Housekeeping . May I come in ?我是客房服务员,可以进来吗?7,May I do your room now ?我现在可以清理您的房间吗?8,What time would be better for you ?您什么时间合适呢?9,You can call the housekeeping when you want your room done ?当您需要清理房间时,可以给房 务中心打电话.10,Housekeeping .May I collect your laundry .客房服务员,我可以收您的送洗衣物了吗?11,I'm afraid it's too late for today's laundry .现在恐怕已经过了今天的洗衣时间.12,Breakfast is served from 7:00 to 10:00. 早餐是从上午 7 点到10 点供应.13,I'm afraid another guest is using it .I will bring it to your room as soon as it's available ,will that be all right ?恐怕另一位客人正在使用.我会尽快送到您房间去,可以吗?14,I will contact with engineer to repair it .我马上联系工程师将它修复.15,I'm afraid the line is busy now. Would you like to try again?电话正占线.你愿意稍等一 下,让我再试一次吗?16,At what time shall we call you ,sir?您需要几点钟叫醒呢,先生?17,Please dial 8 first ,then the room number. 请在房间号前加拨8(内线拨打房间).18,For IDD line ,please dial 9 first ,then the country code,area code and telephone number . 拨打国际长途电话,请先拨 9,然后再拨国家代码,区号和电话号码.19,Just a moment, I will send an attendant to your room .请稍等,我将让一个服务去您的房间. Dept.餐饮部 餐饮部常用英语English for Food & Beverage Dept.。
房务部英语100句
客房常用英语100句1.欢迎光临我们酒店/楼层，夫人/先生Welcome to our hotel/floor，Madam/Sir。
2.很高兴又见到你。
Nice to meet you again.3.我们将尽力为您效劳/随时为您服务。
We’ll try our best to be of service ./service for you all time.4.如果您需要帮助，请让我们知道。
If you need any help , Please let us know.5.请问现在可以为您打扫房间吗？ May I clean your room now?6.请问现在方便为您开夜床吗？ Do you need turn-down service now?7.请稍等，我们马上去办。
Just a moment please , we’ll do it right now .8.我是客房服务员，对不起打扰您了。
I’m the room attendant ,I’m sorry to disturb you.9.请问我可以知道您的房号吗？ May I know your Room number ?10.熨斗、熨衣板我们有的，我马上让服务员给您送来。
I’m going to ask the roomattendant to bring the iron and ironing board for you.11.您的房间在2F，请往这边走。
Your room is on the second floor . Just this wayplease.12.请往前走，再往右拐的那栋楼就是。
Please go straight then turn right . Just thatbuilding you faced.13.请问我还能为您做些什么？ Is there anything else I can do for you ?14.祝您住店愉快。
中职旅游大类 客房服务与管理常用英语100句
客房服务常用语100句1.Good morning , sir ．早上好，先生。
2. Good afternoon , madam ．下午好，女士。
3. Good evening , Mr . Smith ．晚上好，史密斯先生。
4.I' m at your service ．随时为您服务。
5. Have a good holiday ．节日快乐。
6. Happy birthday ．生日快乐。
7.Happy new year ．新年快乐。
8. Merry Christmas ．圣诞快乐。
9. Wish you every success ．祝您万事如意。
10. Wish you prosperous business ．祝您财源广进。
11.Do you like ...？您喜欢．.....?12.Do you mind if I ...？如果您不介意的话，我可以．.....13.Would you want ...？您需要．.....?14.You are welcome ．不必客气。
15. Yes , I understand ．好的，我明白了。
16. It ' s my duty ．这是我应该做的。
17.It doesn ' t matter ．没关系。
18.Don' t worry about it ．不必介意。
19. Thank you very much ．非常感谢。
20. Thanks for your kindness . 谢谢您的好意。
21. Let me introduce myself ．请允许我自我介绍一下。
22. May I introduce ... to you ？让我给您介绍．.....23.May I introduce myself , I ' m ..．让我来自我介绍，我叫．....24.I' d like you to meet ..．我想请您认识一下．....25.Welcome to our hotel ．欢迎光临我们饭店。
客房服务常用英语
客房服务常用英语一、引领客人1、我是客房服务员，我能为你做些什么？I am room attendant, what can I do for you?2、非常高兴为您服务。
It’s glad to serve you .3、对不起，让你久等了。
Sorry to have kept you waiting so long.4、祝您在我们饭店生活得愉快。
We hope you have a pleasant stay in our hotel.5、请您告诉我您的姓名和房号。
May I have your name and room number, please?6、您的房号是731，我带您去。
Your room number is 731. let me show you up there.7、先生，我可以领你到房间吗？May I show you to your room ,sir?8、这是您的房间钥匙。
Here is your room key.9、您的行李都在这里，共七件。
All your luggage are here .seven pieces in all.二、介绍设备与服务1、先生，这是电灯开关，那是温度调节器。
This is the light switch and that is the temperature adjuster, Sir. 2、每天晚上8时至次日凌晨2时，饭店播放闭路电视。
There are closed circuit television(in-house TV)programs from 8:00P.M-2:00A.M. everyday.3、如果你有衣服要洗，请放在洗衣袋里，每天上午9时收取。
If you have laundry, leave it in the laundry bag, it will be collected at 9:00 every morning.4、如果您希望我们帮您擦皮鞋，请将鞋放在门外。
酒店客房服务英语口语情景对话 中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房的，可以进来吗？2．When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.如果您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您的水壶空了。
5．May I do the turn-down service for you now?现在可以为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11.I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
12．Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗？15．I'm always at your service.乐意效劳。
【知识整理】酒店服务英语100句
100English sentences for hotel service1)How do you do?你好吗？2）Welcome to our hotel.欢迎光临我们酒店。
3）How are you? / How have you been? / How are you going?你好吗？/ 你近来好吗？4）Fine , thanks . /Pretty good, thanks , and you?很好，谢谢。
/相当好，谢谢，你呢？5）My name is Nancy Wang .我叫Nancy .6) May I know you name , please ?请问能告诉我您的名字吗？7) May I know you room number ,please ?请问你的房间号码是多少？8）Would you like to come with me , please ?请跟我来好吗？9）I wish you enjoy your stay at our hotel . /I wish you have a pleasant stay here .希望您在我们酒店住得愉快/ 希望您在这住得开心。
10）May I show you to your room ?我带您去房间好吗？11）Thanks for coming .谢谢光临。
12）Have a good trip .旅途愉快。
13）Hope to see you again .希望下次能再见到您。
14）Happy new year .新年快乐。
15）Merry Christmas .圣诞快乐。
16）Happy Birthday.生日快乐。
17）May I help you ? / Is there anything I can do for you ? / What can I help you ?请问需要帮忙吗？/ 我能为您做点什么吗？/ 有什么我能帮助您的吗？18）Thanks for your help .多谢您的帮忙。
酒店客房英语
客房部日常用语（英汉对照）客房部1、I’m very sorry, madam.对不起，夫人。
2、Thank you for coming.谢谢您的光临。
3、I’ll bring them to you right away.我马上为您送来。
4、Yes, thank you.是的，谢谢。
5、I’m very sorry about that, madam.非常抱歉，夫人。
6、I’ll bring you some hot water right away.我马上把开水送来。
7、There are some laundry bags in the drawer, sir.先生，洗衣袋在抽屉里。
8、Please fill in the forms and place them into the laundrybags.请您填写好洗衣单再放进洗衣袋里。
9、Oh! I see, thank you.啊！我明白了，谢谢。
10、I’ll have a room attendant bring it to you.我马上让服务员拿给您。
11、I’ll send up a room attendant with it.我马上派服务员拿给您。
12、 May I know your name please?可以告诉我您的名字吗？13、 May I know your room number please?可以告诉我您的房号吗？14、 We can bring(lend) you an adapter if you like.如果您需要，我们可以借给您一个万能插座。
15、 Could you sign, please?请您签名，可以吗？16、 I will have someone take care of it.我会派人留意。
17、 I will call someone to have a look at it.我通知同事来看一下。
酒店对客服务英语100句
酒店对客服务英语100句1、Room reservation.What can I do for you?订房中心，我能为您做些什么？2、I will check our vacancies for tomorrow.我为您查询一下明天的房间。
3、Sorry,we have no vacancies at this time.对不起，我们现在没有空房间。
4、Which dates do you want to book the room?您想要预订哪天的房间？5、What kind of room would you like?您想要哪种类型的房间？6、What time do you think you’ll be checking in?您什么时候入住呢？7、How many nights will you stay?请问您打算住几个晚上呢？8、How many guests will there be in your party?您一行几位？9、It is in the name of Mr.Charles Green.他是以查尔斯.格林的名义预订的。
10、Could I take your name please?我能记下你的名字吗？11、I’d like to book a single room for August 18 th.我想预订8月18日那天的单人间。
12、I’ll have the room ready for you.我会为您准备好房间的。
13、What’s the rate,please?请问价钱如何？14、We are fully booked on that day.我们那天的预订已经满了。
15、Could you recommend me another hotel?你能帮我推荐另外一家酒店吗？16、What’s your tourist party’s name、请问你们旅行团队名字是什么？17、Can I see your identity card?我能看一下您的身份证吗？18、How long will the guest be staying?客人想住多久呢？19、I’m going to have to take a deposit of ten percent of the total cost.我必须收您总价10%的定金。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照The pony was revised in January 2021酒店客房服务英语口语情景对话1．Housekeeping. May I come in?我是客房的，可以进来吗？2．When would you like me to do your room, sir您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like.如果您愿意，我现在为您服务。
4．I'm sorry that your flask is empty.很抱歉您的水壶空了。
5．May I do the turn-down service for you now 现在可以为您收拾房间了吗？6．Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours你能不能过3小时再来整理？8．Certainly, Madam. I'll let the overnight staff know.当然可以，女士。
我会转告夜班服务员。
9．Would you tidy up a bit in the bathroom请整理一下浴室好吗？10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。
11. I've just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。
12．Besides, please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you您还有什么事要我做吗？15．I'm always at your service.乐意效劳。
酒店客房服务英语口语情景对话 中英对照
酒店客房服务英语口语情景对话1．Housekeeping. May I come in？我是客房的，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like。
如果您愿意,我现在为您服务。
4．I'm sorry that your flask is empty。
很抱歉您的水壶空了。
5．May I do the turn—down service for you now?现在可以为您收拾房间了吗？6．Oh，thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
7．Could you come back in three hours?你能不能过3小时再来整理？8．Certainly，Madam。
I'll let the overnight staff know.当然可以,女士。
我会转告夜班服务员.9．Would you tidy up a bit in the bathroom?请整理一下浴室好吗?10. I would like you to go and get me a flask of hot water。
我想请你给我拿一瓶开水来。
11.I’ve just taken a bath and it is quite a mess now。
我刚洗了澡,那儿乱糟糟的。
12．Besides，please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。
13．It's growing dark。
Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you?您还有什么事要我做吗?15．I’m always at your service。
客房服务英语
1．Welcome to our hotel..欢迎光临我们饭店。
2．I’m always at your service, sir/madam.我随时为您服务，先生/小姐。
3．After you, madam.小姐，您先请。
4．I hope I’m not disturbing you. Good night.但愿我没有打扰您，晚安。
5．When would you like me to make-up/tidy your room, sir? 您需要我什么时间来我为您整理房间，先生？6．Housekeeping. May I come in?客房服务员。
我可以进来吗？7．Please leave your laundry in the laundry bag.请把要洗的衣服放在洗衣袋中。
8．I hope I’m not disturbing you.我希望没有打扰您。
9．One moment, madam. I’ll bring it to you right away.等一会，夫人。
我马上送来。
10．I will call the electrician right now.我现在给您请电工。
11．Turn-down service.夜床服务。
12．I’m glad to serve you .很高兴为您服务。
13．Please send someone to pick up my laundry.请派人来取我的衣服。
14．May I tidy your room now?我现在可以整理您的房间了吗？15．Do you have any laundry?您有衣服要洗吗？16．Thank you, but we can’t accept it.谢谢您，但是我不能接受。
17．May I know your name and room number please.请告诉我您的名字和房号。
18．Is there anything else I can do for you, sir/madam?请问我还能为您做些什么？19．Would you like express service or normal service for your clothes? 您要快洗服务还是普洗服务？20．I’ll be with you in a moment, sir/madam.先生/太太，我一会儿就来21．This pillowcase is too dirty. Could you change another one for me? 这个枕套太脏了，换一个好么？22．I’m here to change the sheets and pillowcases.我马上调换床单和枕套。
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Housekeeping (客房服务英语)1．Housekeeping．May I come in？我是客房服务员，可以进来吗？2．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？3．You can do it now if you like．如果您愿意，现在就可以打扫。
4．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
5．I'm sorry that your flask is empty．很抱歉您的水壶空了。
6．May I do the turn-down service for you now？现在可以为您收拾房间了吗？7．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
8．Could you come back in three hours？你能不能过3小时再来整理？9．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
10．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？11．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
12．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
13．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？14．Is there anything I can do for you？您还有什么事要我做吗？15．I'm always at your service．乐意效劳。
16．But before you start，would you do this for me？但是在您开始之前，可以帮我做这个么？17.Could you come back in three hours？您能在3小时后回来么？18. Could you send someone up for my laundry?请叫人到我的房间收取要洗的衣服，好吗？19.Certainly,Our room attendant will collect in a minute.好的，我们的服务员马上就到。
20. Is there anything else I can do for you?还有其他我能帮助你的吗？21. Housekeeping, May I help you?这里是客房部，有什么为您效劳么？22.I come to collect the laundry. 我是来收衣的。
23.Excuse me, Your clothes are ready. 打扰一下，你的衣服洗好了。
24.I will take it back, and clean it again.我会把它带回重新清洁。
25.I’ll send someone to your room to check immediately. 我马上叫人到你的房间查视26.Good morning, sir,May I make up the room now? 早上好，现在可以打扫房间吗？27. Now is no need, Could you like me to come back? 不，现在不必，我过一会再来好吗？28. Sure, What time would you like me to come back to clean? 当然可以，你希望什么时候来打扫？29. You may make up the room when I go out.我出去后再打扫。
30. That is fine.好的。
31.Good evening ,Can I help you? 晚上好，我能帮助你吗？32.Turn down service ,My I come in,please? 开夜床服务，我可以进来吗？33.Good evening,May I turn down service for you now please?晚上好，请问现在可以替你开夜床吗？34 Not now,Could you come in later ,please?现在不行，你一会过来好吗？35 Certainly,Come in,please.可以，进来吧。
36 Thank you,no need more time.谢谢，一会就好。
37. Is there anything else I can do for you? 你还需要其他帮助吗？38. No,Thank you. 没有了，谢谢。
39. You’re welcome.It is our pleasure to sevice our guests. 不用谢，为客人服务我们感到很荣幸。
40.Certainly,I will get them away now.当然可以，我马上就去拿。
41 I will check with my supervisor.我要请示一下主管。
42.Have a good time.祝你旅途愉快43.You are so helpful.thank you!您真是帮助很大，感谢您！44. Let me show you the way.让我给您指路。
45. This way please请这边走。
46. Sorry,We don’t have this kind of the service.对不起，我们没有这种服务。
47.I’ll send a room attendant up right away.我马上就让服务员过去。
48. Is that all right? 这样可以吗？49. No hot water没有热水50. The toilet is stopped up马桶堵塞51. Yes go ahead.是的,可以的52. Leave your laundry in the laundry in the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中。
53. I hope I'm not disturbing you. 我希望没有打扰您。
54. What is your room number ? 您的房间号码是多少？55. Sure/ Certainly 当然可以56. One moment, madam. I'll bring them to you right away. 等一会儿，夫人。
我马上送来。
57. I'll send for an electrician( doctor...) 我给您请电工（大夫……）。
58. I’ll be there in a few minutes 我马上就去59.This is a check-out room.此为走房。
60.The lines to be repaired and washed.需要修补和清洗的部件。
61.We’ll send some housemen to your room.我们会派房间男工来您房间。
62.I’ll send a plumber to your room.我们会派一水管工来您房间。
63.I’m the hous ekeeper,may I help you?我是客房主任，需要帮助么？64.You can put the DND sign outside your door.您可以在您的房间外悬挂“请勿打扰”牌。
65.We’re responsible for the baby-sitting service too.我们也负责托婴服务。
66.The turn-down service is necessary for you,sir.先生，晚床服务是很有必要的。
67.The tears and wears in the guest room.客房内的物品用旧及损坏。
68.My room is a mess.我的房间一团乱。
69.It’s so noisy right outside my door,and I can’t sleep.就在我的房门外太吵了，我无法入睡。
70.Please contact the front office.请联系前台。
71.Don’t hesitate to contact us if you have anything emergent.如遇紧急事件，请随时联系我们。
72.For turn-down service,I’ll switch on certain lights.对于晚床服务，我会打开一些灯。
73.Shall I pay for the damage I made in my room?我应该赔偿我造成的房间内损坏么？74.I’m afraid you have to sir.我恐怕您不得不。
75.One more thing,the minibar needs refilling.还有件事情，小冰箱需要填满了。
76.The towels are dirty.毛巾脏了。
77.Please empty the waste bin.请倾倒垃圾筒。
78..The shampoo in my restroom is spilt.我洗手间内洗发液撒了。
79.The sink needs wiping,I’m afraid.我恐怕洗水槽需要被清洁。
80.By the way, I broke the vase by accident.顺便说下，我无意打破了花盆。
81.I’ve run into something urgent about my room.关于我房间我遇到了一些紧急事件。
82.I was about to take a shower in the restroom.我当时刚要在洗手间洗澡。
83.No hot water for shower was available.没有热水。