实战酒店前台英语 收银常用英语

酒店前台&收银常用英语前台reception或者front desk收银casher

大厅lobby机场airport

餐厅restaurant房务部housekeeping

超市supermarket工程部engineer department、

无线网络wifi密码password

收据receipt押金deposit

xxtowel刮胡刀shaver

烟灰缸ashtray伞umbrella

快递express南航购票点southern China office

火车站trainstation地铁metro station

入住时：

1、先生/小姐，您好，请问有什么可以帮到您? hello，sir，may I help you？

房价是多少

What is the room rate？

现在的房价是300元每晚

Is 300 RMB per night

2、请问您有预定么？

Do you have a reservation？

3、您需要单人房还是双人房？

Asingle room or double room？

您的退房时间是？

when is your check out time

4、我能看一下您的护照么？

may I have your passport please

5、请签一下您的名字

Please sign your name here。

6、您的房卡

this is your room card

我们的早餐时间是七点半到九点半

our breakfast time is during seven thirty to nine thirty 7、您的房号是…..

Your room number is….

8、您需要提前预付300元人民币的押金

You should pay for a deposit of 300 RMB

9、押金我们会在您退房的时候退还给您

The deposit we will return to you when you check out 退房时：

1、可以把您的房卡给我们吗

May I have your room card please。

2、这是您的账单

this is your bill

3、请问您使用现金结账还是刷卡？

would you like to pay in cash or by card？

4.可以把您的押金单给我吗？

May I have your receipt please。

5.我们会取消冻结。

we will cancel the frozen。

6.我们已经替你叫计程车了

We have called taxi for you

7、您的的士已经在外面等了

Your taxi is waiting for you

打电话：

1、您好，这里是前台，这里有您的快递

Hello，this is reception we got your express here

2.您好，这里是前台，恐怕您得续房费了

Hello，this is reception，I’m afraid you have to recharge your room rate 3.您好，现在是叫醒服务

Hello，sir，this is morning call

4、您好，这里是前台，请问可以现在到前台来一下吗