商务英语邮件常用语中英对照

商务英语邮件常用语中英对照

一、称呼语 (Greeting)

1. 尊敬的… (Dear...)

例：尊敬的Mr. Smith，

Dear Professor Johnson，

2. 亲爱的… (Dear...)(针对较亲近的对方)

例：亲爱的Susan，

Dear John，

3. 先生/女士(以对方姓氏) (Mr./Ms./Mrs. + 姓氏)

例：Mr. Anderson，

Ms. Lee，

4. 先生/女士 (Sir/Madam)

例：Sir，

Madam，

5. 尊敬的先生们/女士们 (Gentlemen/Ladies)

例：Gentlemen，

Ladies，

6. 美好的一天 (Good day)

例：Good day，

7. 你好 (Hello)

例：Hello，

二、引言 (Introduction)

1. 我写信是因为... (I am writing to...)

例：I am writing to inquire about...

I am writing to confirm the details of...

2. 我写信是要告知您... (I am writing to inform you...)

例：I am writing to inform you that the shipment has been delayed...

I am writing to inform you of the change in schedule...

3. 请问您是否能... (I would like to ask if you could...)

例：I would like to ask if you could provide me with more information...

I would like to ask if you could extend the deadline...

4. 非常感谢您的... (Thank you for...)

例：Thank you for your prompt response...

Thank you for your attention to this matter...

三、表达意图 (Stating the Purpose)

1. 我想要... (I would like to...)

例：I would like to schedule a meeting with you...

I would like to request a quotation for the products...

2. 我需要... (I need...)

例：I need your assistance with the project...

I need to reschedule the appointment...

3. 我希望能得到... (I would appreciate it if...)

例：I would appreciate it if you could send me the contract by tomorrow...

I would appreciate it if you could provide me with the necessary documents...

四、解释和询问 (Explanation and Inquiry)

1. 由于... (Due to...)

例：Due to unforeseen circumstances, we have to cancel the event...

Due to a technical issue, the website is currently not accessible...

2. 是否可能... (Is it possible...)

例：Is it possible to receive a refund for the damaged goods?

Is it possible to schedule a conference call to discuss the project?

3. 请您确认... (Could you please confirm...)

例：Could you please confirm the delivery date?

Could you please confirm the total cost of the order?

五、给予回应 (Response)

1. 我们会尽快处理... (We will process...)

例：We will process your request and get back to you as soon as possible...

We will process the payment and send you a confirmation email...

2. 抱歉给您带来不便 (Apologies for the inconvenience caused)

例：Apologies for the inconvenience caused. We are working to resolve the issue...

We sincerely apologize for the delay in response...

3. 确认收到 (Confirming receipt)

例：I confirm that I have received the documents...

We acknowledge receipt of your email...

六、结束语 (Closing)

1. 谢谢您的理解和合作 (Thank you for your understanding and cooperation)

例：Thank you for your understanding and cooperation in this matter...

We appreciate your understanding and cooperation...