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2015/1/1
16
範例解析
Dear Mr. Anderson Thank you for the letter regarding to the late shipment. We are very sorry to inform you that shipment of your order ORD042507 has been
2015/1/1
5
E-mail的開頭
※ Key Expressions:
Thank you for contacting me. I’m pleased to hear that your company can join us in the project. I’m sorry to inform you that we can’t give you a discount. This is to let you know that we’ve shipped your order.
2015/1/1
2
E-mail的基本要素
有效E-mail寫作
E-mail的開頭
回覆郵件 確認收信與回信邀請 問候、感謝與祝福 安排約會 索取資料 郵件附件 郵箱變更與郵件發送 自動回覆的郵件 工作交接 範例解析
2015/1/1
3
E-mail基本要素
Thank you for taking the time to e-mail me. Thank you for your prompt reply. I appreciate your quick reply. Thank you for your immediate reply. Thank you for getting back to me so fast.
first.
If you need to contact us in the future, simply reply to this message.
2015/1/1ຫໍສະໝຸດ Baidu
8
確認收信與回信邀請
※ Key Expressions:
I look forward to hearing from you. Let’s keep/stay in touch. Call me or e-mail me. Could you follow up on this? Let me know if you get this e-mail. I wonder if the e-mail I sent you on Nov. 4th ever reached you. If you have already received it, please respond right away. Please don’t hesitate/feel free to contact us. If we can be of any assistance in the future, please call us at 82266188. For more information, please call 82266188. Please contact Customer Service for further assistance.
I’ll forward his e-mail to you. Delete the file immediately. I am resending the files as you said you couldn’t open them. Let me know if it works
2015/1/1
14
自動回覆的郵件
※ Key Expressions:
This is an automatic reply.
I am on a business trip until March 5th and will read your message then. Please
direct urgent issues to John. I’m on vacation from June 20th till July 2nd. I will not have e-mail access until I return.
2015/1/1
7
回覆郵件
※ Key Expressions:
I’m sorry I’m replying so late. I apologize for the lateness of this reply. I meant to reply sooner but things have been pretty hectic lately. Thank you for the update. We have canceled your order as you requested. About/As for/In regards to the schedule you mentioned, let me talk to my boss
I’ll get back to you as soon as possible. Thank you.
I am out of the office. If you need to reach me, please leave a message on my voice mail.
2015/1/1
2015/1/1
10
安排約會
※ Key Expressions:
Is today at 2 o’clock convenient/good/OK for you? I’d like to see you in person to talk about our project. I’m sorry but I can’t make it by 2. How about an hour later? If it is possible, I’d like to see you in person and get your advice. How about 2 o’clock on Thursday? Let me know if that’s good for you. I can go to your place.
2015/1/1
9
安排約會
※ Key Expressions:
Are you available on the 17th? Will you be available for a meeting next Tuesday? Could you spare about 30 minutes with me?
2015/1/1
12
郵件附件
※ Key Expressions:
I am attaching/I’ve attached two pictures. Please let me know if you can view them.
Please see/find the attached file which contain all the information about this project.
How about 2 o’clock?/Is 2 o’clock good for you?/Is 2 p.m. OK with you?
Could we change the time? Could we have the meeting at 1 o’clock instead of 2? Let me know when is convenient for you?
2015/1/1
6
回覆郵件
※ Key Expressions:
Thank you for your e-mail. I appreciate your kind reply to my question. appreciate VS. thank
It’s good/great/wonderful to hear from you.
2015/1/1
11
索取資料
※ Key Expressions:
Could you send me …? Could you clarify this part? Could you fax the document to us, please? I need last year’s project manual. I would appreciate it if you could send me the data by tomorrow.
I sent you an e-mail but it got returned because you inbox was full. Please reply to all when you respond to keep everyone in the loop. Just copy me on the e-mail. Here is my new e-mail address. All future correspondence with me should be sent to this address.
this time.
(What is) Attached is the file you requested. You need to unzip the zip file.
2015/1/1
13
郵箱變更與郵件發送
※ Key Expressions:
Please reply to my personal address so I can check it over the weekend.
Expressive E-mail Writing
By Jody
Review
※ Feelings and Emotions
Pay Attention to People’s Color Happy Thanks
Angry
Surprise Anxiety and Complaint Apology Sympathy and Encouragement Congratulations and Best Wishes
From:發件人 To:收件人 Cc:抄送/副本 Bcc:秘密抄送 Greeting:稱呼
Subject:主題/主旨 (簡潔、明確)
Closing:結束語 Signature:署名
Body:正文 (內容 簡單明瞭)
2015/1/1
4
E-mail的開頭
※ Key Expressions:
Dear Mr. Green/Dear John/(Hello) John/Dear Manager Jones To whom it may concern, My name is Lisa Chen in the sales and marketing department. Below/Here is the information you’ve requested. If there’s anything else I can help you with, please let me know. How’s business?/How is everything with you these days?
15
工作交接
Subject: Farewell
I’m going to be transferred to the New York office. My last day at work here will be
Oct.31. My replacement will be Jill and he is highly qualified for this position. I hope you will provide him with the same support and cooperation you have extended to me. Thank you for everything you’ve done for me. Thanks and best regards Jane
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