商务交际英语任务(assignment)
商务英语常用词汇学习
商务英语常用词汇学习这是网的商务英语常用词汇学习，欢送浏览。
1.销售市场有了新变化。
经理说，他得改变他的方案。
I need to change my schedule.2.主管确定了下次会议时间。
他说，会议安排在周五。
The meeting is scheduled on Friday.3.你和货运公司商议发货时间。
你说，咱们来拟定货运时间表。
Let's draw up the shipment schedule.4.客户问你明天的日程安排，你说，你要参加两个商务会议。
I have two business meetings scheduled.5.你认为还需核实一下方案。
你说，你们有必要再看一遍方案。
We need to look over the schedule again.6.这次谈判进展顺利。
你说，一切都在按预定方案进展。
Everything is going aording to schedule.7.客户想了解货物的细目，你说，装运货物的细目见所付清单。
The attached schedule gives details of the shipment.8.你准备去对方的纽约总部参观。
你问，他可以安排你去纽约的行程吗?Can you arrange my schedule for the New York trip?schedule 方案，安排(时间)，时间表，细目单1.你没时间约见客户。
你说，今天你的日程安排得很紧。
My schedule is tight today.2.你不知对方日程安排是否满意，就问，他认为你们的日程安排怎样?How do you like our schedule?3.你将日程表递给外商，对他说，你为他安排好了日程表。
I've set the time schedule for you.4.你想邀请客户参加商务会议。
你问，他今天是怎么安排的?What is your schedule like today?5.经理问你这几天的日程安排，你说，这儿有份修订的日程表。
商务安排口译对话
商务安排口译对话Mr. Smith: Good morning, Ms. Chen. I hope you're doing well. I have an important business meeting with our Chinese clients next week, and I'd like to arrange for a professional interpreter to assist us during the meeting. Can you help me with that?Ms. Chen: Good morning, Mr. Smith. Of course, I can assist you with that. May I know the date, time, and location of the meeting?Mr. Smith: The meeting will take place on Monday, May 20th, at 9:00 am at our office here in New York. It is expected to last for approximately two hours.Ms. Chen: Understood. I will find a suitable interpreter for you. Could you please provide me with some details about the meeting topic and the languages that will be spoken?Mr. Smith: Certainly. The meeting will mainly discuss a potential partnership with our Chinese clients in the technology sector. English will be the primary language used, but there may be some Chinese spoken as well. So, we need an interpreter proficient in both English and Chinese.Ms. Chen: I will make sure to find a professional interpreter who is experienced in the technology field. Would you prefer a simultaneous interpretation setup or a consecutive interpretation?Mr. Smith: I think simultaneous interpretation would be more effective as it allows for a smoother flow of conversation. However, if the meetinginvolves complex technical discussions, consecutive interpretation might be more appropriate.Ms. Chen: Noted. I will arrange for simultaneous interpretation equipment, including headsets and booths, to be set up at the meeting venue. Regarding the interpreter, would you prefer a male or female interpreter?Mr. Smith: Gender doesn't matter. I am more concerned about their experience and language proficiency.Ms. Chen: Great. I will find a highly qualified interpreter who meets all your requirements. Additionally, will there be any specific documents or materials provided prior to the meeting that the interpreter should review?Mr. Smith: Yes, there will be presentation slides and some technical documents that I will share with the clients and the interpreter in advance. Please ensure that the interpreter has access to these materials.Ms. Chen: I will ensure that the interpreter receives all the necessary documents beforehand, allowing them to prepare and familiarize themselves with the content. Is there anything else you would like me to consider for the arrangement?Mr. Smith: Just one more thing, Ms. Chen. Could you provide me with the cost estimate for the interpreter's services?Ms. Chen: Certainly, Mr. Smith. I will gather all the information and provide you with a detailed cost estimate by the end of today.Mr. Smith: Thank you, Ms. Chen. I appreciate your prompt assistance in arranging the interpreter for the business meeting. Let me know if you need any further information from my end.Ms. Chen: You're welcome, Mr. Smith. I will keep you updated on the progress and share the necessary details with you once everything is confirmed. If you have any questions in the meantime, feel free to reach out to me.Mr. Smith: Will do. Thank you again, Ms. Chen. Have a great day!Ms. Chen: You're welcome, Mr. Smith. Have a wonderful day as well!。
国际商务交际作业答案
Assignment oneChapter 1 Effective and Ethical Communication at work1. What does the expression ‘communication skills’ include?Communication skills mean reading, listening, nonverbal, speaking, and writing skills; communication skills are critical to effective job placement, career advancement, and organizational success.2. Fewer layers of management mean greater communication challenges for frontline workers. Why?The flattening means fewer layers of managers separate decision makers from frontline workers. In traditional companies, information flows through many levels of managers. In flat organizations, however, where the lives of communication are shorter, decision makers can react more quickly to market changes. Restructured companies organize work with horizontal teams that allow various areas to interact more efficiently. Today’s flatter organizations, however, also pose greater communication challenges. In the past, authoritarian and hierarchical management structures did not require that every employee be a skilled communicator. Managers simply posed along messages to the next level. Today, however, frontline employees as well as managers participate in decision making. Nearly everyone is a writer and a communicator. Business people prepare their own message; secretaries no longer clean up their bosses’ writing.3. Why is oral communication considered more effective than written communication?Oral communication has many advantages. For one thing, it minimizes misunderstandings because communicators can immediately ask questions to clarify uncertainties. For another, it enables communicators to see each other’s facial expressions and hear voice inflections, further improving the process. Oral communication is also an efficient way to develop consensus when many people must be consulted. Finally most of us enjoy face-to-face interpersonal communication because it is easy, feels warm and natural, and promotes friendship.4. When you are faced with a difficult ethical decision, what questions should you ask self?Is the action you are considering legal?How would you see the problem if you were on the opposite side?What are alternate solutions?Can you discuss the problem with someone whose advice you trust?How would you feel if your family, friends, employer, coworkers learned of your action?Chapter 2 Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills2.If you are considering organizing a meeting, what should you do before themeeting?●deciding whether a meeting is necessary●Selecting participants●Distributing advance information●Using digital calendars to schedule meetings3.How is videoconferencing different from web conferencing?Web conferencing is similar to videoconferencing but may work with or without the transmission of pictures of the participants. Attendees use their computers to access an online virtual meeting room where they can present PowerPoint slides or share spreadsheets or word documents, just as they might do in a face-to-face meeting. Web conferencing is particularly useful for team meetings, training, and sales presentations. Participants can demonstrate products, make presentations, and interact with participants.4.What is groupthink, and how can it be avoided?Groupthink: faulty decision-making process by team members who are overly eager to agree with one another.Effective teams avoid groupthink by striving for team diversity in age, gender, background, experience, and training.Chapter 3 intercultural Communication1.What is geographical location virtually irrelevant for many activities andservices today?To be successful in this interdependent global village, companies are increasingly finding it necessary to adapt to other cultures.Many companies are increasingly looking overseas as domestic markets mature. Another significant factor is the passage of favorable trade agreement. Besides, the development of new transportation and information technologies contribute themselves to the explosive growth of global markets.2.How is a ‘stereotype’ different from a ‘prototype’?A stereotype is an oversimplified behavioral pattern applied uncritically to groups. The term was use originally by printers to describe identical type set in two frames. Stereotypes are fixed and rigid. Although they may be exaggerated and over-generalized beliefs when applied to groups of people, stereotypes are not always entirely false. Often they contain a grain of truth.Prototypes, then, are dynamic and change with fresh experience. Prototypes based on objective observations, usually have a considerable amount of truth in them. That is why they can be helpful in studying cultures.4.Why is intercultural communication increasingly important, and what mustbusiness communicators do to succeed?The reasons lie in:●The globalization of markets mean that you can expect to be doingbusiness with people from around the world;●Technological advancements in transportation and information aremaking the world smaller and more intertwined;●More and more people are coming from other cultures, thus changingthe competition of the marketplace. Successful interaction requiresawareness, tolerance, and accommodation.Business communicators needs to:●Learn foreign phrases●Use simple language●Speak slowly and enunciate clearly●Observe eye messages●Encourage accurate feedback●Check frequently for comprehension●Accept blame●Listen without interrupting●Smile when appropriate●Follow up in writing.Assignment TwoChapter 4 panning business messages1.Why do you think business writing differs from school essay writing?In preparing high school or college composition and term papers, you probably focused on discussing your feelings or displaying your knowledge. Your instructors wanted to see your thought processes, and they wanted assurance that you had internalized the subject matter. You may have had to meet a minimum word count. Business writers, however, have different goals. For business messages and oral presentations, writing should be:●Purposeful: you will be writing to solve problems and convey information.You will have a definite purpose to fulfill in each message.●Persuasive: you want your audience to believe and accept yourmessage.●Economical: you will try to present ideas clearly but concisely. Length isnot rewarded.●Audience-oriented: you will concentrate on looking at a problem fromthe perspective of the audience instead of seeing it from your own.2.What is meant by ‘audience benefits”?In describing effective writing, Bn Franklin observed, “To be good, it ought to have a tendency to benefit the reader.” These wise words have become a fundamental guideline for today’s business communicators. Expanding on Franklin’s counsel, a contemporary communication consultant gives this solid advice to his business clients: “always stress the benefit to the audience, of whatever it is you are trying to get them to do. If you can show how you are going to save them frustration or help them meet their goals, you have the makings of a powerful message.3.When is the ‘you’ view appropriate, and when is it inappropriate? Appropriate: notice that may of the previous audience-focused messages included the word you. In concentrating on receiver benefits, skilledcommunicators naturally develop the ‘you’ view. They emphasize second-person pronouns instead of first-person pronouns. Whether your goal is to inform, persuade, or promote goodwill, the catchiest words you can use are you and your.Inappropriate: although you want to focus on the reader or listener, do not overuse or misuse the second-person pronoun you. Readers and listeners appreciate genuine interest; on the other hand, they resent obvious attempt at manipulation. The authors of some sales, for example, are guilty of overkill when they include you dozens of times in a direct mail promotion. Furthermore, the word can sometimes create the wrong impression. Another difficulty in emphasizing the ‘you’ view and de-emphasizing we/I is that it may result in overuse of the passive voice.4.Why is it OK to use instant messaging abbreviations and happy faces inmessages to friends but not OK in business?Most instant messages, email messages, business letters, memos, and reports replace conversation. Thus, they are most effective when they convey an informal, conversational tone instead of a formal, pretentious tone. Workplace messages should not, however, become so casual that they sound low level and unprofessional. Instant messages enable coworkers to have informal, spontaneous conventions. Some companies have accepted IM as a serious workplace tool. To protect a professional image, you must sound educated and mature. Overuse of expressions such as totally awesome, you know, and like, as well as reliance on needless abbreviations (BTW for by the way), make a businessperson sound like a teenager. Professional messages do not include IM abbreviations, slang, sentence fragments, and chitchat. We urge you to strive for a warm, conversational tone that avoids low-level diction.Chapter 5 Organizing and writing business messages1.For routine writing tasks, what are some techniques for collecting informal dataand generating ideas?Here are some techniques for collecting informal data and for generating ideas: ●Look in the files;●Talk with your boss;●Interview the target audience;●Conduct an informal survey.2.What is the difference between a list and an outline?In developing simple messages, some writers make a quick scratch list of the topics they wish to cover. Writers often jot down this scratch list in the margin of the letter or memo to which they are responding (the majority of business messages are written in response to other documents). These writers then compose a message at their computers directly from the scratch list. Most writers, though, need to organize their ideas-especially if the project is complex-into a hierarchy,such as an outline. The beauty of preparing an outline is that it gives you a chance to organize your thinking before you can get bogged down in word choice and sentence structure.3.When is the indirect pattern appropriate, and what are the benefits for usingit?When you expect the audience to be uninterested, unwilling, displeased, or perhaps, even hostile, the indirect pattern is more appropriate. In this pattern you reveal the main idea only after you have offered explanation and evidence. This approach works well with three kinds of messages:●Bad news●Ideas that require persuasion●Sensitive news, especially when being transmitted to superiors.The indirect pattern has three benefits:●Respects the feelings of the audience. Bad news is always painful, but thetrauma can be lessened by preparing the receiver for it;●Facilitates a fair hearing. Messages that may upset the reader are more likelyto be read when the main idea is delayed. Beginning immediately with a piece of bad news or a persuasive request, for example, may cause the receiver to stop reading or listening.●Minimizes a negative reaction. A reader’s overall reaction to a negativemessage is generally improved if the news is delivered gently.4.What is a topic sentence, and where is it usually found?Paragraphs arranged in the direct plan begin with the topic sentence, followed by supporting sentences. Most business messages use this paragraph plan because it clarifies the subject immediately. This plan is useful whenever you must define (a new product or procedure), classify (parts of a whole), illustrate (an idea), or describe (a process), start with the topic sentence; then strengthen and amplify that idea with supporting ideas.It’s usually found at the beginning of the paragraph.Chapter 6 Revising business messages1.How is proofreading different from revising?Proofreading: correcting the grammar, spelling, punctuation and mechanics of a message.Revising: improving the content and sentence structure of a message may include adding, recasting, reforming, and redesigning a message.2. What is a redundancy? Give an example. Why should writers avoid redundancies?Expressions that repeat meaning or include unnecessary words are redundant. Saying unexpected surprise is like a like saying surprise surprise because unexpected carries the same meaning as surprise. Redundancies do not addemphasis, as some people think. Instead, they identify a writer as inexperienced. As you revise, look for redundant expressions such as the following:Redundant conciseAbsolutely essential essential3. Why should writers avoid opening a sentence with ‘there is’ or ‘there are’? Because in many sentences the expressions there is/are and it is/was function as unnecessary filters. In addition to taking up space, these fillers delay getting to the point of the sentence. Eliminate them by recasting the sentence. Many- but not all-sentences can be revised so that fillers are unnecessary.5.Why should business writers strive to conciseness?In business, time is indeed money. Translated into writing, this means that concise messages save reading time and thus, money. In addition, messages that are written directly and efficiently are easier to read and comprehend. In the revision process, look for short ways to say what you mean. Examine every sentence that you write. Could the thought be conveyed in fewer words? Your writing will be more concise if you eliminate flabby expressions, drop unnecessary introductory words, get rid of redundancies, and purge empty words.Assignment ThreeChapter 7 electronic messages and digital media and describe two prevailing technologies trends today.A number of electronic communication channels enable business people to exchange information rapidly and efficiently. All of those new electronic channels showcase your writing skills.●Instant messaging: more interactive and immediate than email, instantmessaging includes the exchange of text messages in real time betweentwo or more people logged into an IM service. IM creates a form ofprivate chat room so that individuals can carry on conversations similar totelephone calls. IM is especially useful to back-and-forth onlineconversations, such as a customer communicating with a tech supportperson to solve a problem. Like e-mail, instant messaging creates apermanent text record and must be used carefully.●Podcasts: a podcast is a digital media file that is distributed over theinternet and downloaded on portable media players and personalcomputers. Podcasts, also called netcasts or webcasts, are distinguishedby their ability to be syndicated, subscribed to, or downloadedautomatically when new content is added. In business, podcasts areuseful for improving customer relations, marketing, trainging, productlaunches, and viral marketing.2.How can you use instant messaging and texting safely on the job?Instant messaging and texting can definitely save time and simplify communication with coworkers and customers.●Learn about your organization’s IM policies●Don’t text or IM while driving a car●Make yourself unavailable when you need to complete a project or meet adeadline●Organize your contact lists to separate business contacts from family andfriends●Keep your messages simple and to the point●Don’t use IM or text messages to send confidential or sensitive information●Be aware that instant or text messages can be saved●If personal messaging is allowed, keep it to a minimum.●Show patience by not blasting multiple messages to coworkers if a response isnot immediate●Keep your presence status up-to-date so that people trying to reach youdon’t waste their time.●Beware of jargon, slang, and abbreviations, which, although they mayreduce keystrokes, may be confusing and appear unprofessional●Respect your receivers by using good grammar and proper spelling and byproofreading carefully.3.What is wiki, and what are its advantages to businesses?A wiki is a web site that employs easy-to-use collaborative software to allow users to create documents that can be edited by tapping into the same technology that runs the well-known online encyclopedia wikipedia.The advantages to business;●The global wiki: for companies with a global reach, a wiki is an ideal tool forinformation sharing between headquarters and satellite offices. Team members can easily edit their work and provide input to the home office and each other.●The wiki knowledge base: teams or departments use wikis to collect anddisseminate information to large audiences creating a database for knowledge management.●Wikis for meetings: wiki can facilitate feedback before and after meetings orserve as repositories of meeting minutes.●Project management with wikis: wikis offer a highly interactive envireonmentideal for projects by enabling information to be centralized for easy access and user input.●Documentation and wikis: wiki can help to document projects large and smallas well as technical and nontechnical.4.Explain why companies use blogs.The potential applications of blogs in business are vast. Like other web 2.0phenomena, corporate blogs usually invite feedback and help build communities. Specifically, companies use blogs for public relations, customer relations, crisis communication, market research, viral marketing, internal communication, and recruiting.Chapter 8 Persuasive and sales messages1.What is persuasion?Persuasion is defined as ability to use argunment or decision to influence an individual beliefs or actions. A team member uses persuasion to convince her technology-averse manager that IM is an excellent tool to keep all team members informed about a project. You might want to persuade your boss to allow you to work at home part of time. Successful persuasion depends largely on the reasonableness of your request, your credibility, and your ability to make the request attractive to the receiver. Many techniques can help you be effective in getting your ideas accepted by your fellow workers, superiors, and clients.2.How can you reduce resistance in requesting favors, making claims, anddelivering complaints?Many individuals and companies are willing to grant requests for time, money, information, cooperation, and special privileges. Developing credibility is especially important when persuading strategies to do something. Making a reasonable request tied to benefits is also important. This favor request incorporates many techniques that are effective in persuasion: establishing credibility, making a reasonable and precise request, tying facts to benefits and overcoming resistance. One of the biggest mistakes in persuasive requests is the failure to anticipate and offset audience resistance. You can minimize objections by presenting your counterarguments in sentences that emphasize benefits.3.Why is a written favor request or action request often more effective than aface-to-face request?Persuading someone to do something that largely benefits you may not be the earliest task. Fortunately, many individuals and companies are willing to grant requests for time, money, information, cooperation, and special privileges. They grant these favors for a variety of reasons. They may just happen to be interested in your project, or they may see goodwill potential for themselves. Professionals sometimes feel obligated to contribute their time or expertise to pay their duties. Often though, businesses and individuals comply because they see that others will benefit from the request.4.When is persuasion necessary in business messages flowing downward in anorganization?Instructions or directions moving downward from superiors to subordinates usually require little persuasion. Employees expect to be directed in how to perform theirjobs. These managers (such as information about procedures, equipment, or customer service) use the direct strategy, with the purpose immediately stated. However, employees are sometimes asked to volunteer for projects. For example, some organizations ask employees to join programs to stop smoking, losing weight, or start exercising. Organizations may ask their free time volunteering for charity projects. In such cases, the four-part indirect strategy provides a help structure. Chapter 9 Business presentations1.Can speaking skills be improved, or do we have to be ‘born’ communicators? Many future businesspeople fail to take advantage of opportunities in college to develop speaking skills. However, such skills often play an important role ina successful career. In fact, the No. 1 predictor of success and upward mobility, according to an AT&T and Stanford University study, is how much you enjoy public speaking and how effective you are at it. Speaking skills are useful at every career stage. You might, for example, have to make a sales pitch before customers or speak to a professional gathering. You might need to describe your company’s expansion plans to your banker, or you might need to persuade management to support your proposed marketing strategy.2.In the introduction of an oral presentation, you can establish your credibility byusing what two methods?To establish your credibility, you need to describe your position, knowledge, or experience-whatever qualifies you to speak. Try also to connect with your audience. Listeners respond particularly well to speakers who reveal something of themselves and identify with them. A consultant addressing office workers might reminisce about how she started as an administrative assistant; a CEO might tell a funny story in which the joke is on himself.3.How is the 6-x-6 rule applied in preparing bulleted points?As a general guideline, most graphic designers encourage the 6-x-6 rules: “ six bullets per screen, max; six words per bullet, max.” you may find, however, that breaking this rule is sometimes necessary, particularly when your users will be viewing the presentation on their own with no speaker assistance. For most purposes, though, strive to break free from bulleted lists whenever possible and minimize the use of text.4.List suggestions that would ensure that your nonverbal messages reinforce yourverbal messages effectively.The following suggestions focus on nonverbal tips to ensure that your verbal message is well received:●Look terrific●Animate your body●Speak extemporaneously●Punctuate your words●Get out from behind the podium] ●Vary your facial expression。
商务交际英语任务（assignment）
商务交际英语任务（assignment）商务交际英语（二）Assignment● You work in the Sales Department of an international company. Manuela Garcia, an important client, is visiting your company for a day. There are some changes to the itinerary you sent her last week.● Write a letter of 120 - 140 words to Ms Garcia, using the original itinerary and your handwritten notes, informing her of the changes.Proposed itinerary for one-day visit of Manuela GarciaWednesday 20 October11.00John Sallis to meet Ms Garcia at airport11.30 Arrival at companyJohn Sallis to give Ms Garcia an introductory tour of company12.3014.00( Carol Snape T om McAllister Sue Smith Manuela Garcia )15.30 Coffee break16.0018.00 John Sallis to take Ms Garcia to the airport19.30英语老师：周俐 2012年10月17日（第七周）（作业于10月26日前上交给我）作文范例一,基本要求:本部分要求考生写a letter, a report or a proposal, 120 -140 words.满分20 分.二,格式:1.齐头式2. letter 要求要有书信的格式;report 要分成Introduction, Findings, Conclusion 三个部分,不可以有书信的格式特点; propos al 要分成Introduction, Findings, Conclusion , Recommendation(s)四个部分,不可以有书信的格式特点.三,范文:Instruction: You work in the Sales Department of an international c ompany. Manuela Garcia, an important client, is visiting your comp any for a day. There are some changes to the itinerary you sent he r last week.Write a letter of 120 - 140 words to Ms Garcia, using the original itinerary and your handwritten notes, informing her of the changes.Proposed itinerary for one-day visit of Manuela Garcia Wednesday 20 October11.00 Ms Garcia arrives on flight 1 B 432 from MadridJohn Sallis to meet Ms Garcia at airport(45mins)Original arrival time too optimistic11.30 Arrival at companyJohn Sallis to give Ms Garcia an introductory tour of company 12.30 Lunch at White Hart restaurantRestaurant full. It's now the Swan hotel( John Sallis, Carol Snape, Tom McAllister Sue Smith Manuela Gar cia )Carol can't make it. Explain why14:00 Meeting in boardroom ( Carol Snape Tom McAllister Sue S mith Manuela Garcia )15:30 Coffee break16:00 Product presentationGive some details( Carol Snape, T om McAllister; Sue Smith Manuela Garcia ) 18:00 John Sallis to take Ms Garcia to the airportJohn has to go early. Sue will take Manuela to the airport19:30 Ms Garcia departs on flight 1 B 886 to Madrid参考答案:Dear Ms Garcia,Further to last week's correspondence, I am writing to inform you t hat we have to make a few changes to the original itinerary for W ednesday 20 October.Firstly, in order to allow plenty of time for you to travel from the airport, your tour of the company will be slightly shorter than the hour which we had originally planned. Secondly, please notethat as the White Hart is full on Wednesday, lunch will be at the Swan Hotel. Carol Snape will, however, not be joining us due to a prev ious engagement.It has been confirmed that T om McAllister will show the new vide o about our new natural shampoo range at 16.00. As John Sallis h as to leave early, Sue Smith will accompany you to the airport for your evening flight.If you have any questions, please do not hesitate to contact me. Yours sincerely,四,写作技巧:1. 注意你(写作者)的身份与目标读者(letter, report or proposal 的阅读者)的身份.2.不必读懂每一个词.3. 着重分析题干中的手写部分.4. letter 中,可以按照手写部分的顺序来安排自己的文章;report or pr oposal 中则要注意手写部分之间的逻辑关系,合理安排.5. letter 的要求里如果没有写明你的名字,落款省略也可.6.句式尽量复杂多变,多使用连接词.7. 不要用And 引导一个句子(即and 不应位于句首, 位于句中或者引导后一个分句没关系) ; 不要缩写;不要引用;不要one-word sent ence;不要使用口语谚语;不要使用修辞性的句子(比如:夸张,拟人,比喻等) .商务交际英语（二）Assignment（任务，作业）你在一个国际化的公司销售部工作。
商务英语分配工作Business English Task Assignments
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duty (work that you have to do for your job) something that one is expected or required to do by moral or legal obligation My duty is to look after the animals. I carried out my duties conscientiously.
task (part of a larger project) a specific piece of work required to be done as a duty We first must decide why we choose to accomplish our single task in a particular way. She used the day to catch up with administrative tasks.
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mission (an important task, involves traveling to another country; commitment) a group or committee of persons sent to a foreign country to conduct negotiations, establish relations, provide scientific and technical assistance, or the like. He viewed his mission in life as protecting the weak from the evil. He has been on a mission to help end Lebanon's political crisis. any important task or duty that is assigned, allotted, or self-imposed: Our mission is to find the child a safe home. an important goal or purpose that is accompanied by strong conviction; a calling or vocation: She has finally found her mission in life.
商务交际英语安排对话
商务交际英语安排对话下面是的商务交际英语安排对话，一起来看看吧。
Peter: That's been a tremendous help, Jens. Really helped to clarify things. We'll get these proposals off to the agency, see what they have to say. Can you help with that, Maria?这是很大的帮助。
真的把事情理清了。
我们把建议书带给代理，看他们还要说些什么。
Maria你能帮帮助吗?Maria: Certainly.当然。
Peter: Paula will show you how. I've got to go, I'm afraid. IVe got another meeting.·Paula会告诉你怎么做的。
恐怕我得马上走了，我还有一个会。
Jens: (to Maria) Promotion!(对Maria说)推广!Peter: Oh, by the way, my wife Daphne and I want to invite you to dinner one day this week. Perhaps tomorrow evening, if that suits you?顺便说一声，我和我的妻子Daphne想邀请你们俩这周哪天来家里吃晚餐。
也许是明天晚上，如果对你们适合?Maria: That's very kind, I'd love to e.太好了，我很想去。
Jens: I'd be delighted. What sort of time?我很快乐。
什么时间?Peter: Oh,7:30. Nothing formal. Just the four of us. My wife's very much looking forward to meeting you both.晚上七点半。
商务英语谈判 unit 3
Common and Tough Interview Questions
Work in pairs. Give your answers to these questions listed on page 31-33.
Requirements
Job applicants hand in their resume to the company. Recruiters should read their resume carefully and interview the applicants. Keep a record of the applicant data for future assessment.
05
05
To introduce the next speaker if
appropriate;
02
To generally welcome all the guests, stating the name of the event and host and thank them for coming;
• What type of people would be suitable for the positions • What the company can offer to attract temporary staff
Part Five
Assignment
Model Job Interview
Part Two
Focus
I’m Qualified for the Job
Work in groups. Discuss the following points and prepare to report to the class.
business assignment(商业信函)
China National Furniture Corp1606 Fifth AvenueHuhhot, 10010People’s Republic of ChinaApril 26, 2011Pacific Resources, Inc.1160 Bishop StreetHuhhot, HI 99813Attention Mrs. DouglasSUBJECT: ADJUSTMENTDear Mrs. Douglas:Thank you for your letter of April 25th and the correct consignment of the tables you ordered will reach you within 10 days.We are sorry to learn that the tables you ordered before had been mixed up. After careful examination, we found that it was owing to the loss of the sales file of you purchase. We have arranged for the correct consignment and it would arrive at your place by May 5th.As compensation for the wrong delivery, I would like to provide you a 10% discount on your next purchase, and I hope such an arrangement is satisfactory to you.Yours sincerely,China National Furniture CorpWang YaqinPublic Relation Department1.We hope that this special consignment will partly remedy your inconveniencecaused by us.2.We are in receipt of your letter of June 17th, and regret the error in the statementof account for May.3.We understand your concern about this matter, and we promise to delivery yourgoods safely afterwards.4.I hope this matter will not affect your good impression of our company.5.We indeed never expect the factory dispute and it’s beyond our control, so we arefree from the responsibility of this matter.6.The goods had been inspected by ABC Inspection Company with high stature twodays before shipment and the Inspection Certificate and Clean BIL all demonstrate that the goods was in good condition.。
商务英语目标
商务英语目标My Business English GoalsBusiness English plays a crucial role in today's globalized economy. As a professional working in the field of international business, I understand the importance of being able to effectively communicate and interact with colleagues, clients, and partners all over the world. Therefore, I have identified several key goals that I would like to achieve in the area of Business English.First and foremost, I aim to improve my overall communication skills in English. This includes not only speaking fluently and confidently, but also writing clear and concise emails, reports, and memos. In order to achieve this goal, I plan to regularly practice my speaking and writing skills, both in formal and informal settings. This may involve participating in workshops or courses that focus on business communication, as well as seeking feedback from native English speakers in my professional network.Secondly, I would like to expand my vocabulary and enhance my knowledge of business-related terminology. In the fast-paced and ever-evolving business world, it is important to stay up-to-date with the latest trends and developments. By learning and understanding key business terms and phrases, I will be better equipped to engage in professional discussions and negotiations. To achieve this, I will regularly read business articles, books, and journals, and make a conscious effort to incorporate new vocabulary into my everyday conversations and written materials.Furthermore, I would like to improve my presentation and publicspeaking skills in English. As a professional, I often have to present ideas, proposals, and strategies to both internal and external stakeholders. The ability to effectively communicate complex information in a clear and engaging manner is essential for success in business. Therefore, I plan to seek opportunities to practice public speaking, such as participating in Toastmasters or similar organizations, and attending workshops or seminars on presentation skills.In addition to the above goals, I also aim to enhance my cross-cultural communication skills. Doing business in today's globalized world means working with individuals from different cultural backgrounds and perspectives. Understanding and respecting cultural differences is crucial for building strong relationships and avoiding misunderstandings. To accomplish this, I will actively seek opportunities to learn about different cultures, through both formal training and personal interactions. I will also make an effort to expand my professional network by connecting with individuals from diverse backgrounds.Lastly, I would like to become more proficient in the use of business technology tools. In today's digital age, technology plays an integral role in business operations. Being able to effectively utilize software and tools such as Microsoft Office, project management software, and customer relationship management (CRM) systems is essential for efficiency and productivity. I plan to take online courses or seek hands-on training to improve my proficiency in these areas.In conclusion, improving my Business English skills is a toppriority for me as a professional working in international business. By setting clear goals and implementing specific strategies to achieve them, I am confident that I will be able to enhance my communication, vocabulary, presentation, cross-cultural, and technological skills. These skills will not only benefit me personally, but also contribute to the success of my organization in the global marketplace.。
商务安排会议英语对话
Mark: Julie, is the conference room available today at 4:00 p. m?Julie, 下午四点会议室能用吗?Julie: Did you check the appointment book?你查过登记本吗?Mark: Well the book says Janice is using it from 4:00 to 4:30 but I just talked to her and she said she isn’t going to use it.本子上登记着Janice四点到四点半用会议室，我刚刚见到她，她说她不用了。
我希望每个人都坚持使用登记本。
那么你就没有必要来找我了。
Mark: Sorry about that, Julie. So can I use it, then?对不起，Julie. 我能用是吗?Julie: Sure. Do you need an overhead projector or anything?当然。
你需要用投影仪吗?Mark: Actually I have a Power Point presentation on my laptop. Can someone help me plug it into the conference room presentation system?我在手提电脑里有一份PowerPoint演示文件.有人可以帮我把它连接到会议室的演示系统上去吗?Julie: I’ll get someone scheduled for that. Anything else?我安排人去做。
还有别的事吗?Mark: Nope. That’s it.没有。
就这些了。
Julie: So let me just confirm everything and record it in the book. Mark will be using the conference room T hursday the 16th from 4:00 to …when did you say?我们确认一下，把它们记录在登记本上。
商务英语谈判unit 11 Shipment[精]
![商务英语谈判unit 11 Shipment[精]](https://img.taocdn.com/s3/m/8200949b910ef12d2af9e7ed.png)
Work in pairs with the following situation
A businessman form Nepal is invited to china. Having done business with you for many years, he wished to be the sole agent in his market for your Chinese cotton piece goods, which have found a ready market there. In order to fortify your marketing position in his region and expand the range of business, you are willing to enter into some sort of agreement with him.
Unit 15 Shipment
3. There's a great demand on shipping lately. But we'll do our best to ship the goods by the first available vessel after receipt of your L/C. 近来舱位很紧，不过我们尽力在收到你们的信用证以后利用第 一艘可订到的船只装船。
6. As the only direct steamer sailing to your port has just left, your goods can only be shipped next month.
商务英语交际安排对话
商务英语交际安排对话以下是小编整理的商务英语交际安排对话，一起来看看吧。
语言知识Exercise 1 Listen to these invitations. In each case, say whether it is accepted or declined. If it is accepted, note the time, place and number of people (if they are mentioned).练习1 听这些邀请。
说说哪些要求被邀请，哪些被拒绝。
记下被接受邀请的时间、地址和人数(如果有提到)。
Extract one录音片段一A: What about coming round for a drink sometime?什么时候来我家喝酒?B: That would be nice.那很好啊。
A: What about you, Judy?Judy你觉得怎样?C: Great.C：很棒。
A: Shall we say Friday after work?周五下班后怎样?B: Oh, I'm afraid I can't. I'm going away for the weekend.哦，我恐怕不行。
这周末我要外出。
A: How about tomorrow, then?那明天怎么样?B: That should be fine.那会很好。
C: No problem for me.C：我没问题。
A: Good. Shall we say seven o'clock?好的`。
我们定在7点钟怎样?B: Fine. I'll pick you up, Judy, if you like.好的，如果你需要我开车来接你。
C: Thanks. That would be a help.C：谢谢，那帮了我的忙。
A: So, see you tomorrow evening around seven.那么明天晚上7点再见。
internation business assignment
1.Two countries England and Spain can produce both wool and wine. Oneunit of labor in England can produce 80 units of wool or 20 units of wine;while in Spain one unit of labor makes 50 units of wool or 75 units of wine.e Adam Smith’s Absolute advantag e theory to explain why Englandand Spain need to trade, even though both countries can make both wool and wine.b.Provide another example of the absolute advantage theory. Explain youranswer.A)Adam Smith’s (Wealth of Nations, 1776) Absolute advantage theory is“Capability of one country to produce more of a product with the same amount of input than another country can vary, and a country should produce only goods where it is most efficient, and trade for those goods where it is not efficient”.(Hill, 2009)In this case, England and Spain can produce both wool and wine. However, assume that 20 units of labor are available in each country. One unit of labor in England can produce 80 units of wool or 20 units of wine. Thus, England could produce 1600 units of wool and no wine, 400 units of wine and no wool. Similarly, imagine that in one unit of labor in Spain can makes 50 units of wool or 75 units of wine. Thus, Spain could produce 1000 units of wool and no wine, 1500 units of wine and no wool. Clearly, England has an absolute advantage in the production of wool. By the same token, Spain has an absolute advantage in the production of wine.Now each country devotes half its resources to the production of wool and half to the production of wine. England would be able to produce 800 units of wool and 200 units of wine (Table 1.1), while Spain would be able to produce 500 units of wool and 750 units of wine. Here is without trade, the country combined production of both countries would be 1300 units of wool and 950 units of wine.If each country were to specialize in production the good for which it had an absolute advantage and then trade with the other for the good it lacks, England could produce 1600 units of wool, and Spain could produce 1500 units of wine.By specializing, production of wool would increase from 1300 units to 1600 units (Table 1.1), while production of wine would increase from 950 units to 1500 units. The increase in production that would result from specialization is therefore 300 units of wool and 550 units of wine (Table 1.1).Assume that England and Spain swap wool and wine on a one-to-one basis; that is the price of 1 unit of wool is equal to the price of 1 unit of wine. So, if England export 600 units of wool to Spain and import 600 units of wine in return (Table 1.1). Finally, the consumption after would be 1000 units of wool and 600 units of wine in England. This is 200 units more wool than it could have consumed before specialization and trade and 300 unit of wine. Spain final consumption after trade would be 600 units of wool and 900 units of wine. This is 100 units more wool than it could have consumed before specialization and trade and 150 units more wine (Table 1.1).In the end, as a result of specialization and trade, output of both wool and wine would be increased, and consumers in both nations would be able to consume more. England and Spain trade is a positive-sum game and its produces bet gains for all involved. (Hill, 2009)B) Example: Thailand is a country rich in production of rubber, China is a country rich in production of corn. Therefore, the two countries could illustrate an absolute advantage.One unit of land in China produces 60 units of corn and 10 units of rubber, while in Thailand one unit of land produces 10 units of corn and 60 units ofrubber. Assume that 20 unitsof land are available in each country. China could produce1200 units of corn and no rubber, 200 units of rubber and no corn.(TABLE 1.2)Similarly, Thailand could produce 200 units of corn and no rubber, 1200 units of rubber and no corn. So, China has an absolute advantage in the production of corn and Thailand has an absolute advantage in the production of rubber.China and Thailand swap corn and rubber on a one-to-one basis, also the price is 1 to 1. In the analysis, China export 500 units of corn to Thailand and import 500 units of rubber in return (Table 1.2). There are 100 units more corn than it could have consumed before specialization and trade and 400 units of rubber in China. At the same time, there are 400 units more corn than it could have consumed before specialization and trade and 100 units of rubber in Thailand (Table 1.2).From the analysis, as a result of specialization and trade, output of both corn and rubber would be increased, and consumers in both nations would be able to consume more. China and Thailand trade is a positive-sum game and its produces bet gains for all involved.2.Two men survived an airliner crash and were stranded on an isolatedisland in the middle of Pacific Ocean. To survive they must undertake a few basic economic activities like water carrying, fishing, cooking and shelter construction and maintenance. The first man is young, strong, and educated and is faster, better, more productive at everything. He has an absolute advantage in all activities. The second man is old, weak, and uneducated. He has an absolute disadvantage in all economic activities. In some activities the difference between the two is great; in others it is small.Is it in the interest of either of them to work in isolation?e David Ricardo’s comparative advantage theory to explain why thetwo men still need to work together and how should they divides the work.b.Provide another example of comparative advantage theory. How shouldthey divide the work? Explain your answer with examples.A)David Ricardo’s (Principles of Political Economy,1817) comparativeadvantage theory is “makes sense for a country to speci alize in the production of those goods that it produces most efficiently and to buy the goods that it produces less efficiently from other countries, even if this means buying goods from other countries that it could produce more efficiently itself”.(Hill, 2009)From David Ricardo’s theory,the country also needs strong productivity and productivity of weak countries,so as to bring more economic benefits. In this case, the first man is young, strong, and educated and is faster, better, more productive at everything. He has an absolute advantage in all activities. So, means that the economic benefits of a strong, and more of some knowledge-intensive.The second man is old, weak, and uneducated. He has an absolute disadvantage in all economic activities. So, means that the economic benefits have low times, only to provide a simple labor. The first man can full allocation of the application of knowledge to enhance economic activities, such as Use the second person to establish low-level labor force establishment of housing equipment, fishing equipment, cooking equipment and water equipment.Then assigned to the second person to copy, use the second person to get more knowledge and education, economic activity based on the device. Thus, the economic benefit of the final combined a growing trend, life would be more comfortable.B)To use dynamic effects and economic growth,the conditions required for thesurvival of the first division of several levels, like food and water is the most important, which is divided into first-class, live in sub-section 2, economic and maintenance in the third grade.Sequentially starting from the first stage completed, from 1 to 2, and from 2 to3. Like opening an economy to free trade not only results in static gains of thetype discussed earlier but also results in dynamic gains that stimulate economicgrowth. If this is so, then one might think that the economy for free trade becomes stronger still, and in general it does.3.Japan and China produce both jeans and computer chips. Although bothcountries use the same production technologies, Japan has a lot of capital buta limited number of workers, while China has limited capital but lots ofworkers.Production of computer chips is capital intensive and production of jeans are labor intensive.e Hecksher-Ohlin’s theory to explain why it is better for china andJapan to specialize in one product, even though they are both able to produce both computer chips and jeans.b.Will this theory still hold if one day China has more absolute capital thanJapan? Explain your answer.A)In Heckscher-Ohlin theory, “Countries will export those goods that makeintensive use of factors that are locally abundant, while importing goods that make intensive use of factors that are locally scarce”.(Hill, 2009)In this case, Japan has a lot of capital but a limited number of workers, while China has limited capital but lots of workers. Means Japan is the capital-intensive country and easy to produces computer chips, while China is the labor-intensive country and easy to produces jeans.Because export goods that intensively use factor endowments which are locally abundant and import goods made from locally scarce factors. So, prefer the Heckscher-Ohlin theory, “it is a relatively poor predictor of real-world trade patterns”. (Hill, 2009) Thus, the Japan exports company chips and imports jeans not because is factor endowments are especially suited to company chips manufacture and not suited to jeans manufacture, Japan is relatively more efficientat producing company chips than jeans. In other Heckscher-Ohlin theory on theoretical grounds, “technology may lead to differences in productivity, which, in turn, drive international trade patterns”. (Hill, 2009) Thus, China exports jeans and imports company chips not because is factor endowments are especially suited to jeans manufacture and not suited to company chips manufacture, China is relatively more efficient at producing than jeans company chips.In conclusion, countries should do export those goods that make intensive use of factors that are locally abundant and importing hat make intensive use of factors that are locally scarce. That is why china and Japan to specialize in one product, even though they are both able to produce both computer chips and jeans.B)If one day China has more absolute capital than Japan, but Japan has a lot ofcapital also a limited number of workers, China excel in the export of goods produced in labor-intensive manufacturing industries. The Japan , which lacks abundant labor-intensive, has been a primary importer of these goods. That is means should be focus on relative advantage, not absolute advantage, endowments is important; China have larger absolute amounts of capital and labor than Japan, but be relatively abundant in one of them. China can be also exports jeans and imports company chips,this can better take advantage of cheap labor in exchange for engaging in technology products, to increase state funds.4.In 1981 IBM produced the first PCs in the US and it spread quicklythroughout the industrialized countries. By mid 1980s some to the earlier clones of the PCs were no longer produced in the US. Nowadays most PC was produced in lowest cost locations such as china.Use the four stages product life-cycle theory to explain the evolution of the PC.There are four stages in aproduct's life cycle:1. Introduction2. Growth3. Maturity4. DeclineThe location of production depends on the stage of the cycle.Stage 1: IntroductionIntroduction of new products to meet local and national needs, the new products are first exported to develop countries, countries with similar needs, preferences, and incomes. If presume similar evolutionary patterns for all countries, then products are introduced in the most advanced nations. (. 2010)The IBM PCs were produced in the U.S and spread quickly throughout the industrialized countries, because a new product is developed by IBM in U.S. Company and first sold in the U.S. market, also wealth and size of the U.S market gave U.S. firms a strong incentive to develop new consumer products, means the high cost of U.S. labor gave U.S. firms an incentive to develop cost-saving process innovations. So rapid development and sales prices will be higher.Stage 2: GrowthA copy product is produced elsewhere and introduced in the home country (and elsewhere) to capture growth in the home market. This moves production to other countries, usually on the basis of cost of production. (. 2010)The clones of the early IBM PCs were not produced in the U.S, the limited initial demand in other advanced countries does not make it worthwhile for firms in those countries to start producing the new product, but it does necessitate some exports from the U.S. to those countries. Demand for the new PC starts to grow in other advanced countries (like Japan, China). So, is worthwhile for foreign producers to begin producing for their home market. IBM might set up production facilities inthose advanced countries where demand is growing.Stage 3: MaturityThe industry contracts and concentrates -- the lowest cost producer wins here. (. 2010)As products mature, both location of sales and optimal production changes, the many clones of the PC are made almost entirely in lowest cost locations. As another nation matures, the product becomes more standardized, and price becomes the main competitive weapon, PCs cost considerations start to play a greater role in the competitive process. The cycle by which the IBM PCs lost its advantage to other advanced countries might be repeated once more, as developing countries begin to acquire a production advantage over advanced countries. Thus, the locus of global production initially switches from the IBM in U.S to other advanced nations and then from those nations to developing countries.Stage 4: DeclinePoor countries constitute the only markets for the product. Therefore almost all declining products are produced in developing countries. (. 2010)In PCs product there is weak demand for computers in developing countries. The consequence of these trends for the pattern of world trade is that over time the PCs switches from being an exporter of the product to an importer of the product as production becomes concentrated in lower-cost foreign locations.5.Today’s passenger airplanes industry was dominated by two companiesBoeing and Airbus Europe. Even though several other countries (for example Japan and Russia) posses the technical capability to produce large aircraft, only these two companies dominate the world market.Use new trade theory to explain the phenomena described in the text above.You should use both central ideas in this theory (pertaining to economies of scale and first mover advantage) in your analysis.A)Economies of scale have a number of sources, including the ability to spreadfixed costs over a large volume, and the ability of large volume producers to utilize specialized employees and equipment that are more productive than less specialized employees and equipment. Similarly, manufacture of passenger aircraft is a large industrial model, and its economies of scale include large fixed costs and a lot of productivity.“Through its impact on economies of scale, trade can increase the variety of goods available to consumers a nd decrease the average costs of those goods”.(Hill, 2009) Facts show that many countries have the capacity to manufacture its own passenger aircraft, with the free trade exchange increase, the price will naturally lower the cost of each aircraft will decline, appears to be a good thing, However, falling prices mean that the decline in the quality of aircraft, aircraft are high-tech products, must have high quality security. At the same time, the aircraft industry, economies of scale government intervention,while ensuring the status of the aircraft industry giant economies of scale. Suppose two countries each have due to the ability to better realize economies of scale, more varieties of cars can be produced, and aircraft can be produced at a lower average cost, than in either market alone. Trade is thus mutually beneficial because it allows for the specialization of production, the realization of scale economies, the production ofa greater variety of products, and lower prices.“In those industries when the output required to attain economies of scale represents a significant proportion of total world demand, the global market may only be able to support a small number of enterprises”.(Hill, 2009) Aircraft industry is very large industry, each country can only support such an industry to produce, so to achieve economies of scale of the total world demand for a large part of the global market can only support small businesses (Boeing and Airbus).B)“First mover advantages are the economic and strategic a dvantages that accrueto early entrants into an industry”.(Hill, 2009)Aircraft products where economies of scale are significant and represent a substantial proportion of world demand, the first movers in an industry can gain a scale-based cost advantage that later entrants find almost impossible to match.Boeing and Airbus is the first movers in aircraft industry, another country is later to set up the market. Thus, the pattern of trade that observe for such products may reflect first mover advantages. Countries may dominate in the export of certain goods because economies of scale are important in their production, and because firms located in those countries were the first to capture scale economies, giving them a first mover advantage. A country may predominate in the export of a good simply because it was lucky enough to have one or more firms among the first to produce that good. because they are able to gain economies of scale, the first movers in an industry may get a lock on the world market that discourages subsequent entry. Boeing and Airbus is ability to benefit from increasing returns creates a barrier to entry.By the sophisticated and judicious use of subsidies, could a government increase the chances of its domestic firms becoming first movers in newly emerging industries. Means Boeing and Airbus is government intervention and strategic trade policy.ReferenceCharles W L Hill. (2009) International Business.International Trade Theory. Page: 104-105. China: People's Publishing House.Charles W L Hill. (2009) International Business.International Trade Theory. Page: 106-112. China: People's Publishing House.Charles W L Hill. (2009) International Business.International Trade Theory. Page: 113-118. China: People's Publishing House.. 2010. Product life-cycle theory. Viewed by: 2010.7.17 /wiki/Product_life-cycle_theory。
商务英语工作任务的流程
商务英语工作任务的流程On target/on scheduleMeans that a project, task, or assignment is proceeding aording topre-determined timelines.Completion statusThe amount of measurable work that has been done for a specificproject or task. Usually expressed as a percentage.MilestonesKey chronological points that denote/chart important events along theevolution of a project.Delivery dateDate when an assignment is expected to be pleted.Drop-dead dateDate beyond which there is absolutely no room for further delay indeliverables.Critical pointsPoints along the evolution of a project that must be pleted anddelivered before any other project action can proceed.Inductive reasoningInductive reasoning moves from specific details to broader generalizations. Informally, we sometimes call thisa "bottom up"approach. Inductive reasoning begins with specific observations and measures of detailed tasks and assignments, which are then categorized and classified into functional activities (e.g. Sales,Marketing) to form general plans and strategies.Deductive reasoningDeductive reasoning works from the more general to the more specific. Sometimes this is informally called a "top-down" approach.FlowchartingFlowcharting is one method of pictorially representing a procedural(step-by-step) solution to a business problem before you actually startto write the action plan.MBOManagement By Objectives. A methodology that creates quantifiable and measurable expected results at all functional levels in a project.。
discussing arrangements商务英语
discussing arrangements商务英语Discussing Arrangements in Business EnglishIntroduction:Effective communication is crucial in any business setting, especially when it comes to discussing arrangements. This involves making plans, scheduling appointments, and coordinating events or projects. In this article, we will explore the essential elements of discussing arrangements in business English, including the language and strategies to use.1. Opening a discussion:When initiating a conversation about arrangements, it is important to use a polite and professional tone. Start by greeting the person and introducing yourself if necessary. For example:"Good morning, Mr. Smith. I hope you're doing well. This is John from XYZ Company."2. Stating the purpose:Clearly state the purpose of the discussion to ensure both parties are on the same page. This will help set the agenda and avoid any confusion. For example:"I'm reaching out to discuss the arrangements for our upcoming business meeting next week."3. Proposing options:When discussing arrangements, it is essential to provide options to allow flexibility and accommodate the other party's preferences. Presenting alternatives can help find common ground and facilitate decision-making. For example:"We have a few options for the meeting venue. We can either host it at our office, or we can book a conference room at a nearby hotel. What do you think would work best for you?"4. Negotiating:In some cases, both parties may have different preferences or requirements. It is important to engage in negotiations to reach a mutually beneficial agreement. This involves listening to the other party's needs and finding a compromise. For example:"I understand that you prefer the meeting to be in the afternoon, but we have a scheduling conflict. How about we compromise and have it in the morning instead?"5. Confirming arrangements:Once the details have been discussed and agreed upon, it is crucial to confirm the arrangements. This can be done through a follow-up email or a phone call. Confirming the arrangements helps avoid any misunderstandings or last-minute changes. For example:"Thank you for discussing the arrangements with me. Just to recap, the meeting will take place on Tuesday, at 10 am, in our office. I will send you a calendar invite shortly."6. Dealing with changes:In business, unexpected changes can occur, leading to alterations in previously agreed arrangements. It is important to handle such situations professionally and communicate any changes promptly. For example:"I apologize for the inconvenience, but we need to reschedule the meeting to Wednesday due to unforeseen circumstances. Are you available at the same time?"7. Clarifying responsibilities:To ensure a smooth execution of arrangements, it is important to clarify responsibilities and tasks. Clearly define who will be responsible for what to avoid any confusion or overlap. For example:"I will take care of booking the conference room, and you will be responsible for coordinating the catering. Does that sound good to you?"Conclusion:Discussing arrangements in business English requires clear communication, active listening, and negotiation skills. By following the steps outlined in this article, you can effectively initiate, negotiate, and confirm arrangements, leading to successful business interactions. Remember to maintain a professional and polite tone throughout the conversation, and be open to finding mutually beneficial solutions.。
BusinessNegotiation商务沟通技巧和方法
Just say it.
❖ Ask the Ss to share their bargaing experience and discuss the tips for bargaining under a favourable situation.
Why don’t you ask me?
❖ Please watch a short video about business negotiation and think about what the main procedures of a business negotiation are.
May I help you?
Your site here
Just have a try!
❖ Divide the class into two groups and ask them to bargain using the useful words and expressions learned in the dialogue. It is based on the following situation: Mr.Mao wants to buy 100 computers from ABC company and now he is negotiating the price with the sales manager Mr.Wang.
Read the dialogue
❖ Read the dialogue2 and pay more attention to the important and difficult points we’ve concluded.
Never give up !
商务英语目标与计划
商务英语目标与计划Business English Goals and Plans。
In today's globalized business world, having strong communication skills in English is essential for success. Whether you are a business professional or a student aspiring to enter the corporate world, developing proficiency in Business English can open up a world of opportunities. This document aims to outline the goals and plans for improving Business English skills.1. Goal: Enhancing Business Vocabulary。
One of the first steps in mastering Business English is expanding your vocabulary. To achieve this goal, it is important to engage in regular reading of business-related materials such as newspapers, magazines, and industry reports. Additionally, utilizing online resources, such as business English websites and apps, can provide access to a wide range of vocabulary exercises and word lists. By consistently dedicating time to learning new business terms, you will gradually build a strong business vocabulary.2. Goal: Improving Business Writing Skills。
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商务交际英语（二）Assignment● You work in the Sales Department of an international company. Manuela Garcia, an important client, is visiting your company for a day. There are some changes to the itinerary you sent her last week.● Write a letter of 120 - 140 words to Ms Garcia, using the original itinerary and your handwritten notes, informing her of the changes.Proposed itinerary for one-day visit of Manuela GarciaWednesday 20 October11.00John Sallis to meet Ms Garcia at airport11.30 Arrival at companyJohn Sallis to give Ms Garcia an introductory tour of company12.3014.00( Carol Snape Tom McAllister Sue Smith Manuela Garcia )15.30 Coffee break16.0018.00 John Sallis to take Ms Garcia to the airport19.30英语老师：周俐 2012年10月17日（第七周）（作业于10月26日前上交给我）作文范例一,基本要求:本部分要求考生写a letter, a report or a proposal, 120 -140 words.满分20 分.二,格式:1.齐头式2. letter 要求要有书信的格式;report 要分成Introduction, Findings, Conclusion 三个部分,不可以有书信的格式特点; propos al 要分成Introduction, Findings, Conclusion , Recommendation(s)四个部分,不可以有书信的格式特点.三,范文:Instruction: You work in the Sales Department of an international c ompany. Manuela Garcia, an important client, is visiting your comp any for a day. There are some changes to the itinerary you sent he r last week.Write a letter of 120 - 140 words to Ms Garcia, using the original itinerary and your handwritten notes, informing her of the changes.Proposed itinerary for one-day visit of Manuela Garcia Wednesday 20 October11.00 Ms Garcia arrives on flight 1 B 432 from MadridJohn Sallis to meet Ms Garcia at airport(45mins)Original arrival time too optimistic11.30 Arrival at companyJohn Sallis to give Ms Garcia an introductory tour of company 12.30 Lunch at White Hart restaurantRestaurant full. It's now the Swan hotel( John Sallis, Carol Snape, Tom McAllister Sue Smith Manuela Gar cia )Carol can't make it. Explain why14:00 Meeting in boardroom ( Carol Snape Tom McAllister Sue S mith Manuela Garcia )15:30 Coffee break16:00 Product presentationGive some details( Carol Snape, Tom McAllister; Sue Smith Manuela Garcia )18:00 John Sallis to take Ms Garcia to the airportJohn has to go early. Sue will take Manuela to the airport19:30 Ms Garcia departs on flight 1 B 886 to Madrid参考答案:Dear Ms Garcia,Further to last week's correspondence, I am writing to inform you t hat we have to make a few changes to the original itinerary for W ednesday 20 October.Firstly, in order to allow plenty of time for you to travel from the airport, your tour of the company will be slightly shorter than the hour which we had originally planned. Secondly, please note that as the White Hart is full on Wednesday, lunch will be at the Swan Hotel. Carol Snape will, however, not be joining us due to a prev ious engagement.It has been confirmed that Tom McAllister will show the new vide o about our new natural shampoo range at 16.00. As John Sallis h as to leave early, Sue Smith will accompany you to the airport for your evening flight.If you have any questions, please do not hesitate to contact me. Yours sincerely,四,写作技巧:1. 注意你(写作者)的身份与目标读者(letter, report or proposal 的阅读者)的身份.2.不必读懂每一个词.3. 着重分析题干中的手写部分.4. letter 中,可以按照手写部分的顺序来安排自己的文章;report or pr oposal 中则要注意手写部分之间的逻辑关系,合理安排.5. letter 的要求里如果没有写明你的名字,落款省略也可.6.句式尽量复杂多变,多使用连接词.7. 不要用And 引导一个句子(即and 不应位于句首, 位于句中或者引导后一个分句没关系) ; 不要缩写;不要引用;不要one-word sent ence;不要使用口语谚语;不要使用修辞性的句子(比如:夸张,拟人,比喻等) .商务交际英语（二）Assignment（任务，作业）你在一个国际化的公司销售部工作。
你的一个重要的客户———曼努埃拉·加西亚，将要对你的公司进行一天访问。
你送给她上周的行程有一些变化。
写一封120 - 140字的信给加西亚女士，使用原来的线路和你的手写笔记，告诉她这些变化。
给曼努埃拉·加西亚为期一天的访问行程的建议10月20日（星期三）11.00 加西亚女士乘坐1 B 432航班从马德里出发，约翰·萨利斯在机场接见加西亚女士。
（约翰·萨利斯接见加西亚女士的时间比以前的时间要早）11.30 到达公司，约翰·萨利斯给加西亚女士介绍旅游公司。
12.30 在白鹿餐馆午餐（约翰·萨利斯。
卡罗尔斯内普。
汤姆麦卡利斯特。
苏·斯密斯。
曼努埃拉·加西亚。
）卡罗尔·内普也没有在白鹿餐馆午餐。
解释为什么没有到。
餐厅一应俱全。
他在天鹅宾馆。
14:00 在会议室开会（卡罗尔·斯内普。
汤姆麦卡利斯特。
苏·斯密斯。
曼努埃拉·加西亚。
）15:30 喝咖啡时间16:00 产品介绍（卡罗尔·斯内普、汤姆麦卡利斯特、曼努埃拉·加西亚）给出一些细节。
18:00 约翰·萨利斯到机场接加西亚女士（约翰要早点去。
苏·斯密斯会把曼努埃拉·加西亚女士带到机场）19:30 加西亚女士将乘坐1 B886航班到达马德里。
比较标准的翻译武汉船舶职业技术学院商务管理专业2012年10月17日。