培训满意度调查问卷(英文版)
英文版客户满意度调查问卷
Please share with us any other information would you like to help us serve you better
Comments/Suggestions :
Complaint :
Compliment :
YOU COMPANY NAME:
Based on your last experience with Total products, would you purchase products again from Total?
□Yes□No□Maybe
About our services
How quickly we answer the phone
Our complaint handling system
□Excellent□Very good□good□fair□poor□very poor□Disappointing
Condition of our service stations
□Excellent□Very good□good□fair□poor□very poor□Disappointing
SIGNATURE:
DATE:
Place where you purchase Total products most frequently *
Name of outlet where you purchase Total products most frequently
RangeofTotal's products
□Excellent□Very good□good□fair□poor□very poor□Disappointing
企业英文培训问卷调查
企业英文培训问卷调查1.公司是否有计划对员工进行英语方面的培训 ___________Does the company have any plan for corporate English training?A.是 Yes, it does.B.否 No, it does’t.2.英文培训的方式是: ___________The module of training is decided by:A. 员工个人决定 the staff.B. 公司统一安排 the company.C. 两者相结合 both the staff and the company.3. 公司计划的每批英文培训的周期是___________How long should the English Training take?A. 3个月以下 Less than 3 monthsB. 3个月到6个月以下. 3 to 6 monthsC. 6个月以上 More than 6 months.4. 如果是公司统一安排英文培训,年预算是多少?___________What is the annual budget of the company for English training?A. 10万元以下 Less than 100,000 Yuan.B. 10万到30万以下 100,000 to 300,000 Yuan.C. 30万以上到60万以下 300,000 to 600,000 Yuan.D. 60万以上 More than 600,000 Yuan.5.如果公司安排英文培训,你希望地点是在:___________You want to corporate training to be held in:A.公司内部. our own company.B.在公司外面。
Other places.6.员工主要用英文是___________The staff mainly uses English for:A.口头沟通,占。
客户满意度调查问卷(中英文对照)模板
客户满意度调查问卷(中英文对照)模板【注意事项】1. 请根据您的实际情况填写以下问卷,并在适当的选项上划勾。
2. 对于需要填写文字的问题,请简洁明了地作答,不必过于详细。
3. 所有个人信息将被保密,仅供内部评估使用。
【Part 1:个人信息】Personal Information1. Name(姓名): ____________________________2. Contact Number(联系电话):_______________________________3. Email Address(邮箱地址): ____________________________【Part 2:产品/服务评价】Product/Service Evaluation请根据您的实际使用经历对以下问题进行评价,评分5分制,5代表非常满意,1代表非常不满意。
1. How satisfied are you with the quality of our products/services?(您对我们产品/服务的质量满意度如何?)- 5(Very satisfied)- 4(Satisfied)- 3(Neutral)- 2(Dissatisfied)- 1(Very dissatisfied)2. How satisfied are you with the timeliness of our delivery/service?(您对我们的交付/服务速度满意度如何?)- 5(Very satisfied)- 4(Satisfied)- 3(Neutral)- 2(Dissatisfied)- 1(Very dissatisfied)3. How satisfied are you with the customer service provided by our staff?(您对我们员工的客户服务满意度如何?)- 5(Very satisfied)- 4(Satisfied)- 3(Neutral)- 2(Dissatisfied)- 1(Very dissatisfied)4. How satisfied are you with the overall experience of using our products/services?(您对使用我们产品/服务的整体体验满意度如何?)- 5(Very satisfied)- 4(Satisfied)- 3(Neutral)- 2(Dissatisfied)- 1(Very dissatisfied)【Part 3:反馈意见】Feedback请简要说明您对我们产品/服务的意见和建议,我们将不断努力改进以满足您的需求。
顾客满意度调查表(英文版)
NO:
Customer Name
Date
Contact Person
DearGentlemen/Women:
Thanks for your long time supporting and concerning!In order to offer you better service and make our quality, shipment, and service best match your needs, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!
一、Product Quality:
1、Which do you value most when you purchase a good quality product?
□product itself□company reputation□company strength□company after-sale service
□pretty high□high□almost same□lower than others□pretty lower than others
三、Service
1、What do you thinks of our service?
(1)before sale service:□excellent□very good□fair□poor
二、Product Price
培训课程满意度调查表
培训满意度调查表Feedback Form of Training Course课程课题Course Subject:培训日期Date:培训讲师Trainer:培训小时数Hours:为提高培训课程质量、提升培训工作素质,我们印制此表,请您协助填写,留下您宝贵的意见,以使我们的培训工作越做越好.谢谢!In order to improve our training work, please finish the following form and provide us your suggestions and ideas. Thanks a lot! 1分代表非常不满意,10分代表满意,请在分数上打勾1 point stands for rather poor and 10 points stands for excellent, tick on the number课程总体评价:Course Overall Evaluation:难易程度的合理度Difficulty 1 2 3 4 5 6 7 8 9 10对日常工作的实用性Practicability to routine jobs 1 2 3 4 5 6 7 8 9 10对个人发展的需要Need of people development 1 2 3 4 5 6 7 8 9 10关于讲师:Trainer:讲师授课准备的充分度Preparation 1 2 3 4 5 6 7 8 9 10鼓励学员参与的程度Encouragement of participation 1 2 3 4 5 6 7 8 9 10授课方式的生动性Vitality of teaching 1 2 3 4 5 6 7 8 9 10解释关键内容用案例加强学员理解Explained key points 1 2 3 4 5 6 7 8 9 10总体授课呈现技巧Overall, demonstrated training skill 1 2 3 4 5 6 7 8 9 10培训安排:Training Arrangement:培训场地和环境的满意度Satisfaction of circumstance 1 2 3 4 5 6 7 8 9 10培训设备的满意度Satisfaction of equipment 1 2 3 4 5 6 7 8 9 10课程时间的安排Time arranged 1 2 3 4 5 6 7 8 9 10若以上有任何一项分值低于7分,我们诚挚地希望您能填写原因,以便我们做日后的改进.If there is any score below 7, we sincerely hope that you can tell us the reason for future improvements.您还希望参加哪些相关的培训?Which kind of relative training do you want to attend?。
英文版顾客满意度调查表(英文版)
Signature:
Date:
□just so so,Your comments or suggestion on this:
□not satisfied,Your comments or suggestion on this:
4、Are you satisfied with our packing?
□very satisfied
(1)before sale service:□excellent□very good□fair□poor
(2)sale service:□excellent□very good□fair□poor
(3)after-sale service:□very good□fair□poor
Your comments or suggestion on this:
□pretty high□high□almost same□lower than others□pretty lower than others
Your comments or suggestion on this:
三、Service
1、What do you thinks of our service?
二、Product Price
1、Compared with other suppliers, what do you think of our price?
□pretty low□low□almost same□high□higher
2、Compared with other suppliers, do you think ours gains highcost-effective?
中英文版本培训需求调查表
2、如果没有得到充分发挥,你还有哪些技能和知识可以发挥?
If not, what kinds of abilities that you want to use for your work?
探索员工的职业发展目标:
Explore the employee’s career development goal:
1、你对自己的职业发展有哪些具体的目标?
What is your goal for your career development?
2、你希望未来几年取得哪些进步?
What kinds of progress do you want to get in the future?
When do you prefer to finish the training, working time, rest time or other time?
3、一周你能抽出的培训时间是多少?
Howlong you can use for training in one week?
培训匹配性核查
考虑时间和资源限制
Time and resource
1、你认为哪种培训形式对你最有效?如在线课程、内部培训、面授等。
Which training type is useful for you? Forexample, online, internal, face to face and etc.
2、你偏向于工作时间还是休息时间培训,或者其他?
The training matching investigation
关于英语学习调查问卷(英文版)
9.You feel satisfied for the current English teaching hardware and teaching facilities (multimedia, language lab) .
A questionnaireon “English learning”
NowEnglish has become a required course in china.A lot of experts put forward a lot of useful ways to learn English. Although students known how to learn English, their English is still bad. So study on their English learning attitude is necessary .It let us know the learner’s mind and let teachers can put out an effective method about how to teach English better. Following are what we want to learn, please give us a serious answer.
agreed disagreestrongly disagreestrongly agree general
8.You feel satisfied on the current that teacher recommended teaching auxiliary materials (the original movie, books and magazines, etc) .
客户满意度调查表中英文版
2.2 您认为XX在达到贵公司要求的产量提升速度及数量方面的能力如何 What is your assessment on XX's abilities in ramping up yield 2 rate 2.3 您认为XX在按要求交期变更方面的能力如何? How would you assess XX's flexibility to change according to your request? 2.4 您认为XX总体交货和急单配合如何? How does PM perform urgent shipment or case? 交货及价格/Delivery and Pricing 3.1 您认为XX在按时交货方面表现如何? How is XX on-time delivery 3.2 您认为XX在回复交期方面表现如何? How is XX's response time in replying delivery schedule? 3 3.3 您认为XX报价准时率如何? Are you satisfied with XX's response in providing quotation? 3.4 您认为XX总体的交货配合度如何? How does PM perform on delivery? 沟通方面/communications 4.1您认为XX的电话、传真和邮件系统的性能如何? Is our telecommunication system able to meet your company's requirement? 4.2在与XX的业务人员的合作过程中,您认为他们的反应,专业度以及工作熟 练度如何? Does XX's sales department meet your expectation? 4
【调研问卷模板】英语培训课满意度调查表
【调研问卷模板】英语培训课满意度调查表
1. 英语培训老师的知识水平
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
2. 英语培训老师的培训技巧
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
3. 英语培训老师的课堂控制
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
4. 英语培训老师的敬业精神
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
5. 英语培训课的内容实用性
≥ 90%很满意
≥ 80%满意
60%不满意
6. 英语培训课的课程针对性≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
7. 英语培训课的课程启发性≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
8. 培训管理的时间安排
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
9. 培训管理的准备工作
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
10. 培训管理的现场环境
≥ 90%很满意
≥ 80%满意
60%不满意
11. 综合满意度评价
≥ 90%很满意
≥ 80%满意
≥ 60%一般
60%不满意
12. 您对英语培训课还有哪些意见和建议?
____________
13. 您想要得到那方面的培训?(除英语课外) ____________。
企业英语培训课程情况调研问卷
文档归纳不易,仅供学习参考企业英语培训课程情况调研问卷InstructionsThis document serves as an example of an evaluation that could be distributed to participants at the end of a training session. In using this document, it is advised that you create aseparate evaluation form. You may utilize as many of the sample questions as needed. If you don’t use all the questions, please remember to renumber the questions you use.You may want to modifying language and/or add questions to reflect specific trainingobjectives for your project. However, changing the questions dramatically reduces the ability to compare results across multiple project trainings.Information collected with this (or any) evaluation should be tallied and utilized by NUIT to determine how to improve future training sessions associated with project delivery.Sample EvaluationTraining Title: ___________________________ Date Attended: _______________ Please select the rating for the each section based on the following criteria:5=excellent 4=good 3=average 2=fair 1=poorPlease rate the trainer(s) on the following:1. Knowledge of the subject matter. 5 4 3 2 12. Ability to explain and illustrate concepts. 5 4 3 2 13. Ability to answer questions completely. 5 4 3 2 1Open-ended comments (use the back if you need more space):4. What specifically did the trainer do well5. What recommendations do you have for the trainer to improvePlease rate the content and structure of the training:4. The usefulness of the informationreceived in training. 5 4 3 2 15. The structure of the training session(s). 5 4 3 2 16. The pace of the training session(s). 5 4 3 2 17. The convenience of the training schedule. 5 4 3 2 18. The usefulness of the training materials. 5 4 3 2 19. Was this training appropriate for yourlevel of experience Yes No优选文档If you said “No〞 to 9, please explain:Open-ended comments (use the back if you need more space):10. What did you most like about the training11. What can be improved with regard to the structure, format, and/or materialsYour Name: _________________________________ (Optional)Your Department: _________________________________ (Optional)(文档搜集(文档搜集(文档搜集(文档搜集(文档搜集(文档搜集(文档搜集(文档搜集(文档搜集(文档搜集优选文档。
英文版客户满意度调查问卷
How we answer the phone
□Excellent □Very good □good □fair □poor □very poor□Disappointing
The accuracy and honesty of the information we supply you with
□Excellent □Very good □good □fair □poor □very poor□Disappointing
How you find our customer services
Condition of our service stations
□Excellent □Very good □good □fair □poor □very poor□Disappointing
Condition of our service station equipment
□Excellent □Very good □good □fair □poor □very poor□Disappointing
英文版客户满意度调查问卷(总2页)
CUSTOMER FEEDBACK QUESTIONNAIRE
We need your suggestions and comments
Accessibility ofourWebsite
□Excellent □Very good □good □fair □poor □very poor □Disappointing
Based on your last experience with Total products, would you purchase products again from Total?
英语版调查问卷模板
---IntroductionDear [Customer Name],Thank you for choosing [Company Name] as your preferred [product/service provider]. We value your business and are committed to providing the best possible experience. To help us improve our services and better meet your needs, we kindly request your feedback through this customer satisfaction survey. Your responses are confidential and will be used solely for internal analysis and improvement purposes. We appreciate your time and valuable input.---Section 1: General Information1. Customer Information- Full Name:- Email Address:- Contact Number:- Purchase Date:- Product/Service Type:2. Demographics- Age Group:- 18-24- 25-34- 35-44- 45-54- 55-64- 65+- Gender:- Male- Female- Non-Binary/Third Gender- Prefer not to say3. Frequency of Purchase- How often do you purchase [product/service] from [Company Name]? - Daily- Weekly- Monthly- Quarterly- Annually- Rarely---Section 2: Product/Service Quality4. Overall Satisfaction- On a scale of 1 to 5, how satisfied are you with our[product/service]?- 1 - Very Dissatisfied- 2 - Dissatisfied- 3 - Neutral- 4 - Satisfied- 5 - Very Satisfied5. Product/Service Features- Please rate the following features of our [product/service]:- Quality: __________- Reliability: __________- Performance: __________- Durability: __________- User-Friendly: __________6. Value for Money- Do you feel that the [product/service] offers good value for its price?- Yes- No- Neutral---Section 3: Customer Service7. Service Experience- How satisfied are you with the level of customer service you received?- 1 - Very Dissatisfied- 2 - Dissatisfied- 3 - Neutral- 4 - Satisfied- 5 - Very Satisfied8. Communication- How would you rate the clarity and helpfulness of our communication?- 1 - Very Poor- 2 - Poor- 3 - Neutral- 4 - Good- 5 - Very Good9. Resolution of Issues- How satisfied are you with the resolution of any issues or concerns you may have had?- 1 - Very Dissatisfied- 2 - Dissatisfied- 3 - Neutral- 4 - Satisfied- 5 - Very Satisfied---Section 4: Additional Feedback10. Recommendation- Would you recommend our [product/service] to others?- Yes- No- Neutral11. Additional Comments- Please provide any additional comments or suggestions you may have regarding our [product/service] or customer service.---Closing RemarksThank you once again for taking the time to complete this survey. Your feedback is invaluable to us, and we are dedicated to continuously improving our services to better serve you. We look forward to hearing from you soon.Sincerely,[Your Name][Your Position][Company Name][Company Contact Information]。
FEEDBACK英语培训效果调查问卷
英语培训效果评估调查问卷表各位学员:为进一步提高英语培训教学质量,使英语培训更贴合学员需求,特进行此次调查活动。
您的建议会使我们的工作更加完善!请在您觉得适合的选项旁打勾(√)或者在其他处写下你的建议,并在下课前完成。
谢谢!1.Lesson课程1.1 The content of the lessons is relevant. 课程内容十分切题。
(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.2 The content of the lessons is relevant. 课程内容与生活所需或工作息息相关.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.3 I am learning useful language. 我正在学习一门有用的语言.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.4 The lesson provide enough room to practice~~课程提供了足够多的时间让我们去练习~~1.4.1 ~speaking. ~口语. (No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.4.2 ~listening. ~听力. (No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.4.3 ~reading. ~阅读. (No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.4.4 ~writing. ~写作. (No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.5 The course’s structure is good.课程结构很好.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.6 The speed of teaching is~~.课程教授速度~~.(~too slow) 1__2__3__4__5__6__7__8__9__10 (~too fast)1.7 The methods used in class are interesting. 课程中运用的教学方法很有趣.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.8 The methods used in class help me learn. 课程中运用的教学方法可以帮助我学习.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)1.9 I like the methods used in class. 我喜欢课堂中运用的教学方法.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)2.0 I wish we would be using more different kinds of methods to learn and practice. 我希望我们可以用更加多种多样的方法去学习和练习.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)Please write down any suggestions about what methods you would like to have in class: 如果你对于课堂教学方法有什么好的建议请写下来:_____________________________________________________________________________________________ _____________________________________________________________________________________________2.Teacher2.1 I think the teacher is competent (knows what she is doing). 我认为老师能胜任这门课(知道她在干什么).(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)2.2 I think the teacher can explain things very well. 我认为老师可以很好的解释课堂内容.(No, not at all) 1__2__3__4__5__6__7__8__9__10 (Yes, absolutely)2.3 I think the teacher explains everything often enough. 我认为老师对课堂内容的解释够充足.。
培训满意度调查问卷(新)(汇编)
11
您认为培训效果和您的预期相比
10
9
8
7
6
5
4
3
2
1
12
您对本次培训的综合评价
10
9
8
7
6
5
4
3
2
1
对于今后的培训工作,您有什么样的意见与建议?比如您希望受到哪方面或什么课程的培训等?
测 评 指 标
非常满意
比较满意
一般
不太满意
不满意
培训
课程
1
您认为课程整体架构的合理性
10
9
8
7
6
5
4
3
2
1
2
您认为课程案例的丰富程度
10
9
8
7
6
5
4
3
2
1
3
您认为培训课程的实用性
10
9
8
7
6
5
4
3
2
1
4
培训课程对您技能/意识提高的帮助
10
9
8
7
6
5
4
3
2
1
培训
讲师
5
您认为培训师的着装打扮与举止
10
9
培训满意度调查问卷
n.(女子行的)屈膝礼非常感谢您全程参与培训!为了调研本次培训效果,进一步改进与完善培训工作,特此进行满意度调查,我们将根据您反馈的意见与建议,使得培训工作在课程开发、授课技巧、培训组织等方面更具有科学性、针对性和实操性。请您认真如实填写本次问卷,谢谢您的支持和配合!
distribute vt.分配;分发人才中心
8
7
企业英文培训问卷调查
企业英文培训问卷调查1 •公司是否有计划对员工进行英语方面的培训_______________Does the company have any plan for corporate English training?A. 是 Yes, it does.B • 否 No, it does'. t2 .英文培训的方式是:___________The module of training is decided by:A. 员工个人决定the staff.B. 公司统一安排the company.C. 两者相结合both the staff and the company.3. 公司计划的每批英文培训的周期是_____________How long should the English Training take?A . 3 个月以下 Less than 3 monthsB . 3个月到6个月以下.3 to 6 monthsC. 6 个月以上 More than 6 months.4. 如果是公司统一安排英文培训,年预算是多少?_______________What is the annual budget of the company for English training?A. 10 万元以下 Less than 100,000 Yuan.B. 10 万到 30 万以下 100,000 to 300,000 Yuan.C. 30 万以上到 60 万以下 300,000 to 600,000 Yuan.D. 60 万以上 More than 600,000 Yuan.5 •如果公司安排英文培训,你希望地点是在:_______________You want to corporate training to be held in:A .公司内部.our own company.B .在公司外面。