【资格考试】2019最新整理-(备考辅导)BEC商务英语示例4
【资格考试】2019最新整理--(备考辅导)英语应用文写作之便笺(Short Note)
——教学资料参考参考范本——【资格考试】2019最新整理--(备考辅导)英语应用文写作之便笺(Short Note)______年______月______日____________________部门便笺（Short Note）便笺是一种简短信函。
它的形式比一般书信简单，多使用非正式语体。
写便笺时要写清楚以下几项：（1）时间：即某月某日，如Feb.11，20xx（2）人名（3）事由注意月份的全拼及缩略形式。
月份的缩略形式为：Jan.，Feb.，Mar.，Apr.，May June，July，Aug.，Sept.，Oct.，Nov.，Dec.「例一」Wednesday，21st MarchDear Prof. Rainman，I‘m sorry I couldn’t make our 11 o‘clock appointment. Prof. Wolf’s lecture lasted a lot longer than I expected. I could meet you in the library Reading Room 4 tomorrow at 10，if that is convenient for you. If not，please leave a note in my mailbox＃334，this afternoon.Thank you，Elizabeth「例二」2nd AugustMs. Zhao，A friend of yours，Li Ping，made a long distance call from Xi‘an this morning while you went out. She asked you to book an air ticket for Shanghai at 9 o’clock，August 5，and make a reservation for hotel room tonight. I am sorry that I can‘t pass on the messag e to you in your presence，because I was ordered to do something urgent. See you then.Mary「例三」7：30 a.m.Dear Mr.David，I very much regret I was unable to attend school this morning owing to a severe attack of illness. I am enclosing herewith a certificate from the doctor who is attending me，as he fears it will be several days before I shall be able to resume my study. I trust my enforced absence will not give you any serious inconvenience.Sincerely yours，Peter「例四」8：30 A.M.Dear Peter：I have done all my things here. I sincerely thank you for the trouble you have taken for my sake. I am leaving for homeby train at two this afternoon. This is to say good bye to you. Please kindly remember me to your wife.Yours ever，Jack「例五」May 2，20xxDear Lucy，Can you think of a single good reason why you shouldn‘t spend next weekend with us？I’ve just been out looking at the garden，and it‘s beautiful，you’ll like it.Also，I‘m going to have a young man here，a friend of Alva’s. His name is Peter Groesbeck.Other informa tion you can find out for yourself. Bring your bathing suit，we will meet your usual Saturday morning train.Affectionately，Alan Liu「例六」July 20，20xxJack，Here are the two tickets I mentioned yesterday for the Beijing Opera“Farewell To My Concubine”。
【资格考试】2019最新整理-(备考辅导)BEC商务英语示例
诚挚的
（回信）
Dear Mr. / Ms，
Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.
你诚挚的
否定的答复
Dear Mr. / Ms，
Thank you very much for your invitation to attend the 19xx International Fair. As we are going to open a repair shop in your city at that time， we are sorry that we shall not be able to come.
We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.
Sincerely
尊敬的部长先生，
Yours faithfully
尊敬的先生/小姐，
值此国庆三十五周年之际，请接受我们最真诚的祝贺。愿我们两国之间的贸易联系持续发展。
【资格考试】2019最新整理-(备考辅导)too的用法 - 四级语法
需要注意的是，too．．．to．．．的否定形式nottoo．．．to．．．的意思是"不是太……而不能"。 例如：
He is not too young to dress himself．他不是小得连衣服都不会穿。
too所构成的短语，常用的有如下一些：
1）all too实在太（很），all too soon ／quickly太早（太快）。例如：
The holidays ended all too soon．假期结束得太早了。
2）none too一点也不。例如：
We were none too early for the train．我们刚好赶上火车。
——教学资料参考参考范本——
【资格考试】2019最新整理-(备考辅导)too的用法 - 四级语法
______年______月______日
____________________部门
??对我们来说，副词too是一个司空见惯的词，然而，对它进行总结和分析，就会发现其非常有价值的用法。
1?由 too构成的短语
3）only too极其，非常。例如：
We shall be only too pleased to hear from you further．我们非常欢迎你再来信。（注意这里不是too．．．to．．．结构）
The news was only too true．这消息是千真万确的。
4）quite too简直太……。例如：
It's quite too surprising！这简直太让人吃惊了！
5）rather too稍微……了一点。例如：
2019年商务英语考试BEC初级精选题及答案
2019 年商务英语考试BEC 初级精选题及答案Questions 15 - 20Read the following extract from a book on management and the questions on the opposite page .For each questi on 15 —20,mark one letter (A, B, C or D )on your Answer Sheet for the answer you chooseIn the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , managementemployee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since 1995 , Concordia has been turned inside-out and upside-down, to ensure that it is a marketing -led, customer-resp on sive bus in ess, one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remaking itself as a service company. The role of employee communication in such a context is to build people 's self - confidence, topersuade them that, although it is inevitablethat the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to beskeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activities of the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.Research indicates that people respond to this predicament in a variety of ways. The bulkof employees fall into two main categories in terms of their response to the new situation ：on the one hand there are the “ pragmatists and on the other “the highly anxious ” the former see theirjob as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather than the company as a whole . the second category, usually themajority, may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that thiscrucial area was often the responsibility of a separate, relatively isolated unit. Concordia puts responsibility for communication firmly on line managers. All their research points to the sameconclusion ：people prefer to get their information face-to-face from their line managers. That is the keyrelationship and where arguments and hearts and minds-are lost.The general rule in company communication is to tell employees as much as you can as soon as you can. If you can't provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders15：in the last eight years, Concordia hasA made over 80.000 employees reduncdantB completed a period of downsizingC reduced its workforce of 80.000 by 35%D given 35% of departing employees voluntary redundancy16 from Concordia 's point of view, the role of communication is toA win employee support before going ahead with the changesB change the compa ny's core activities.C emphasise the positive aspects of the changesD explain the need for the changes17 what does research show about most employees ' response to change?A they expect it to have a bad effect on the companyB they feel completely powerlessC they become less loyalD they fell they have been treated unfairly18 Concordia ' s communication process mainly relies onA printed communicationB departmental headsC personal communicationD a separate, specialized unit19 According to the writer, what is the guiding ;principle about giving information within an organization?A Never make promises about future developmentsB Give people an overall view at the earliest possible stageC always include plenty of hard informationD Hold back until all the details can be provided20 which of the following would be the most suitable title for the article?A employee attitudes to company communicationB making company communication more effectiveC Researching company commmucationD Making employees feel less powerless15 A 16-20 C D C B B。
剑桥BEC真题集第4辑中级文本答案解析2
第二题的答案在D段中间: companies should be careful not to lose sight of the original rationale for outsourcing.这里的rationale是基本原理、根本原因的意思。
第三题的答案在A段，非常明显的“establish contracts”。
RART 1
Look at the statements below and the advice to businesses on the opposite page about using other companies to run their IT services.
1、the need to teach skills to employees working on the outsourced process
4、addressing the issue of staff who work on the outsourced process being at a distant site
5、the importance of making someone responsible for the integration process
Part2
人邮第四辑真题TEST 2 READING PART 2
Read the article below about the changing role of human resources departments.
The best person for the job
B.Kevin Rayner, Domola
Businesses need to build integration competency centres dedicated to managing the integration effort. It is critical to have an individual in charge to check that the external and internal business operations work together. Although companies often think of outsourcing as a way of getting rid of people and assets, they need to remember that, at the same time, outsourcing involves gaining people. Because there is a new operation being carried out in a different way outside of the home business, this creates a training element.
【资格考试】2019最新整理-(备考辅导)Saving Water(节约用水)
我们的世界不仅饥饿，而且因为缺水而干渴。对你来说这可能似乎奇怪：因为我们的地球表面75％由水覆盖着。但是，这巨大的数量中97％是海水、或咸水。只有剩下3％
的来自河流、湖泊、地下，和其他
然而，尽管按现状看来，这些少量的淡水即使时常转化成雨水的形式，对我们来说，也仍然够用。可是我们对水的需求却日益迅速增长。我们只有现在采取措施解决这一问
——教学资料参考参考范本——
【资格考试】2019最新整理-(备考辅导)Saving Water(节约用水)
______年______月______日
____________________部门
Saving Water
The world is not only hungry,but also thirsty for water. This may seem strange to you, since nearly 75 % of the earth's surface is covered with water. But about 97% of this huge amount is sea water, or salt water. Man can only drink and use the other 3% -- the fresh water that comes from rivers, lakes,underground, and other sources. And we cannot even use all of that, because some of it is in the form of icebergs and glaciers. Even worse, some of it has been polluted.
剑桥商务英语证书考试（BEC）真题汇编及详解（第4辑中级）-第2章-Test3~Test4【圣
剑桥商务英语证书考试（BEC）真题汇编及详解（第4辑中级）-第2章-Test3~Test4【圣Test 3READING 1 hourPART ONEQuestions 1-7●Look at the statements below and the article about pricing on the opposite page ●Which section (A, B, C or D) does each statement (1-7) refer to?●For each statement (1-7), mark one letter (A, B, C or D) on your Answer Sheet.●You will need to use some of these letters more than once.Example:0 the price depending on the product features chosen by the customer1 the failure of a company to set its prices appropriately2 a context that makes it difficult to increase prices3 the consequences of companies trying to conceal their approach to pricing4 the means by which a company ensured precision in the prices it offered5 the fact that companies can learn about the effects of a price reduction6the first sector to price products according to how much customers wereprepared to spend7 the widespread use of rough guidelines to determine pricesGetting the price rightA Chief executives need to pay more attention to pricing, according to RobertoLippi of the Apex Group, a consultancy that offers advice on pricing strategy.He accepts that low inflation figures in many industrialized countries makes raising prices tough, but argues that this should not necessarily deter companies. He gives the example of the airlines, which, with their minimum stay requirements and massive premiums for flexibility, led the way in sorting customers into categories, based on their willingness to pay.B The key to pricing is to avoid alienating customers. As Lippi points out, once abad price has been established, it can be very difficult to turn the situation around. He gives the example of a consumer goods company that went bankrupt largely because it did not price its digital cameras properly. In contrast, he cites the case of a Swiss drug company that introduced software for every sales representative's laptop, enabling them to provide consistent and accurate price quotes. To help staff with this innovation, the company also created a new post of director of pricing strategy.C Many of today's managers have the benefit of modern technology to help themwith pricing. Supermarket chains, for example, can easily track customers'elasticity'—how their buying habits change in response to a price rise or a discount. But although a company can now measure this sort of thing in a more sophisticated way, following basic rules is still the most common way of setting prices. Most bosses still worry more about their costs than the prices they charge; one recent survey found that they spend as little as 2% of their time on pricing.D One popular approach to pricing is illustrated by the car companies that chargeextra for product add-ons such as electric windows, instead of offering them as part of the standard price. Although many customers are prepared to pay extra, Lippi recommends that companies make sure that price differences reflect real differences in the product, either in quality or in the extra service on offer. The worst approach is to try to keep the pricing structure secret from customers.Nowadays, that is more likely to lead to lost contracts than large profits.【答案与解析】1. B 题⼲意为：“⼀个公司定价的失败。
【资格考试】2019最新整理-(备考辅导)初到日本我做了日本寡妇的情人
不久，小川夫人又动员经常和她出入的朋友竹下夫人，也聘我做家庭教师。说实话，她们聘我实在不是要学什么美术，更多的是要我帮她们购物打扮和做布置住宅时的美术顾问。
小川夫人家很有钱，从她的祖辈就很富足。她是独生女，在巴黎读书时结识了丈夫。她的丈夫聪明而且勤奋，依仗岳父家的财力，成为了一个银行家和矿产贸易巨头，常驻巴黎。
初到日本那段时间我很落魄，为了生存，我不得不到中国留学生的一个社团里帮人家设计出版物的封面混饭吃。然而这种工作报酬甚微，根本就不够维持生活，不久后我就欠下了房租。后来，一个画廊的香港老板认识房东，替我说了好话，房东才没有赶走我，不至于让我流落街头。
然而即使这样，我仍放不下自己的热爱和追求，我还是一如既往地热爱着画画。那次，一听说藤田要在目黑办画展，我立刻兴奋不已。因为藤田的名气很大，到日本以画油画求发展的人，没见过藤田的作品，几乎和到中国学中国画没见过齐白石、徐悲鸿的画一样。
——教学资料参考参考范本——
【资格考试】2019最新整理-(备考辅导)初到日本我做了日本寡妇的情人
______年______月______日
____________________部门
到日本快五年了，这五年的异乡生活让我学到了很多东西，我明白，这个世界上最珍贵的不是金钱，而是做人的尊严。
在天津美术学院就读时，我是油画系的佼佼者。毕业后不愿意去做中学美术老师，于是就在5年前，22岁的我执意要到日本求发展。为此，我已经花光了家里所有的钱。
小川夫人经常在巴黎和东京之间飞来飞去，在亲友眼前编造着和丈夫的种种美丽谎言。其实他们在一起，不过是见上一面，聊聊家常，吃顿饭。
小川夫人用虚荣、虚幻、虚假包裹着自己，其实她很痛苦。她没有能力改变处镜，惟一能做的是用金钱筑一道保护自己的防线。她花巨额的钱请了两位私人律师，一切事情都交给律师去办。好多次，我看见律师和她谈什么要处理的事情时，她的眼里满是孩子般的恐惧、犹疑、烦躁和手足失措……一次，小偷光顾了她的宅邸，她吓得藏到卧室后边的小储藏室冻了一整夜，第二天早晨听到女仆喊她才敢出来。小川夫人经常参加大量的社交活动，包括形形色色的慈善活动。她做这些只是为了排解内心的孤独。
BEC真题阅读 part4 综合总结
BEC中级reading part4选词填空题巧解阅读第四部分应试技巧—完形填空题（一）题型介绍BEC Vantage阅读第四部分不仅是考查对文章的理解，还考查语法、词汇和结构，如词的搭配、固定短语等。
考生首先必须阅读文章，了解文章的大意，在这个基础上再根据上下文确定最佳选择。
具体而言，这部分主要考查考生以下三个方面：一是语法知识，主要包括时态、语态、虚拟语气、从句、强调句、倒装句等二是词汇，包括近义词、形近词、介词搭配、形容词搭配、动词搭配、名词搭配等；三是考生对语篇的理解和推理能力。
（二）解题技巧以下是这部分常见解题技巧：1．排除无关选项：把握文章的主题，将一些看上去和文章主题毫不相关的选项排除在正确答案之外。
2.把握文章结构：充分利用文章结构来做出选择。
譬如总分结构，总述是分述的总结和概括，而分述又是对总述的展开。
当一些未知填空出现在总述中时，解出这些填空的相关已知线索很可能出现在与其对应的分述部分。
3.积累商务词汇：4.从文章衔接入手：如果填空题中需填人的词为名词，还需要确定其单数或复数形式。
要特别注意填空题后面的代词，每个代词都会表明它所代表的名词或名词短语。
因此，找到填空题后面的代词，对确定所要填入的名词有很大帮助。
如果是动词，也应确定其相应的形式，如是否用第三人称单数等。
（三）答题步骤考生可按以下步骤做题：1.把握文章主旨：细读文章首句。
与其他阅读部分不同，完形填空的第一句一般不留空白（或者空白处是例子，答案已给），是完整的一句，全文信息从此开始，通过该句预测文章主旨。
然后，快速浏览全文，阅读时要一气呵成，尽管有空格、生词或不明白之处，仍要快速读下去；注意找出关键词、核心词，划出承上启下的词组，以便于抓住文章主旨和线索，形成思路。
2.灵活选择答案：注意从上下文及其逻辑关系人手寻找最佳选项。
先读所填词的句子及其上下文。
如果一句中有两处空白，在做题时要“双管齐下”，在两处同时试填，然后通读全句，确定答案。
201912月年商务英语四级考试真题
201912月年商务英语四级考试真题全文共3篇示例，供读者参考篇12019年12月商务英语四级考试真题Part I Listening Comprehension (25 minutes)Section ADirections: This section is designed to test your ability to understand spoken English. You will hear a selection of recorded materials and you must answer the questions that accompany them. There are two parts in this section, Part A and Part B. Write your answers to the questions on the answer sheets. You must mark your answers on the ANSWER SHEET.Part A1. (1 point) What did the man think of Sarah's speech?2. (1 point) What is the main purpose of the phone call?3. (1 point) What is the woman's paper presentation about?Part B4. (1 point) How does the woman feel about the training session?5. (1 point) Why did Leonard miss the meeting?6. (1 point) What will the woman do after class?Section BDirections: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on the Answer Sheet with a single line through the center.Passage One7. (1 point) What is the speaker mainly talking about?A. The success of the companyB. The company's new productC. The recent financial reportD. The company's sales strategy8. (1 point) What does the speaker think of the new product?A. It's outdatedB. It's revolutionaryC. It's expensiveD. It's easily damagedPassage Two9. (1 point) What is the speaker mainly discussing?A. A training sessionB. A team-building activityC. A marketing campaignD. A company holiday party10. (1 point) What does the speaker suggest employees should do?A. Skip work next weekB. Bring coffee to the sessionC. Dress casually for the eventD. Share feedback with the managerPassage Three11. (1 point) What will the company do to improve customer service?A. Hire more employeesB. Implement a chatbotC. Provide more trainingD. Give out free products12. (1 point) What does the speaker recommend for next month?A. A marketing campaignB. A team-building eventC. A customer feedback surveyD. A sales strategy reviewPart II Reading Comprehension (25 minutes)Directions: This part is designed to test your ability to understand written English. There are three sections in this part, Section A, Section B, and Section C. Read the directions for each section carefully. Answer all the questions according to the information given in each passage.Section APassage OneQuestions 13-17Do you want to be a successful entrepreneur in the highly competitive business environment today? Take a look at these 5 essential tips to help you start and grow a thriving business.1. Set clear goals: Before you start your business, make sure you have a clear idea of what you want to achieve. Setting clear and specific goals will help you stay focused and motivated.2. Build a strong team: Surround yourself with talented and dedicated people who share your vision and values. A strong team is essential for the success of any business.3. Stay persistent: Building a successful business takes time and effort. Don't get discouraged by setbacks and failures. Stay persistent and keep moving forward.4. Customer-focused mindset: Always put your customers first. Listen to their feedback and make improvements based on their suggestions. Happy customers will lead to a successful business.5. Adapt to change: The business environment is constantly changing. Be adaptable and open to new ideas and trends. Embrace change and stay ahead of the competition.Now, you have the tools to start and grow a successful business. Good luck!13. (1 point) What is the main topic of the passage?A. Tips for starting a businessB. The importance of teamworkC. How to deal with setbacksD. Customer feedback14. (1 point) What is essential for the success of any business?A. Setting clear goalsB. Building a strong teamC. Staying persistentD. Embracing change15. (1 point) According to the passage, what should you do when faced with setbacks and failures?A. Get discouragedB. Stay persistentC. Ignore themD. Give up16. (1 point) What will lead to a successful business according to the passage?A. Happy employeesB. Happy customersC. Short-term goalsD. Lack of competition17. (1 point) What should entrepreneurs be open to according to the passage?A. Customer complaintsB. New ideas and trendsC. Maintaining the status quoD. Relying on the competitionPassage TwoQuestions 18-22Work-life balance is essential for maintaining a healthy and happy life. In today's fast-paced world, it's easy to get caught upin work and neglect other important aspects of your life. Here are 5 tips to help you achieve a better work-life balance.1. Set boundaries: Establish clear boundaries between work and personal life. Make sure to disconnect from work when you're off the clock and focus on your personal life.2. Prioritize self-care: Take care of your physical and mental health by making time for exercise, relaxation, and hobbies. A healthy body and mind are essential for success in all areas of life.3. Delegate tasks: Don't be afraid to delegate tasks at work and at home. Ask for help when you need it and share responsibilities with others to avoid burnout.4. Unplug: Disconnect from technology from time to time to recharge and rejuvenate. Limit screen time and focus on activities that promote relaxation and mindfulness.5. Learn to say no: Don't feel pressured to say yes to every request or invitation. Learn to say no when you need to prioritize your time and energy.Remember, achieving a better work-life balance is a gradual process. Implement these tips into your daily routine and take small steps towards a healthier and happier life.18. (1 point) What is the main focus of the passage?A. Setting prioritiesB. Achieving balanceC. Managing stressD. Avoiding burnout19. (1 point) According to the passage, what is essential for success in all areas of life?A. Delegating tasksB. Unplugging from technologyC. Prioritizing self-careD. Saying yes to every request20. (1 point) What is suggested to avoid burnout in the passage?A. Asking for helpB. Disconnecting from technologyC. Limiting screen timeD. Prioritizing time and energy21. (1 point) What is recommended to promote relaxation and mindfulness?A. ExercisingB. Focusing on workC. Limiting hobbiesD. Staying connected to technology22. (1 point) According to the passage, what is a gradual process?A. Achieving balanceB. Managing stressC. Saying noD. Saying yesSection BPassage OneQuestions 23-27Adapting to the digital age is essential for businesses to stay competitive in today's market. Here are a few key strategies that companies can implement to succeed in the digital world.1. Embrace social media: Social media platforms are powerful tools for reaching customers and building brand awareness. Companies should establish a strong social media presence to connect with their target audience.2. Invest in digital marketing: Digital marketing strategies, such as SEO, content marketing, and email campaigns, can help businesses reach a wider audience and drive traffic to their websites.3. Focus on customer experience: Providing a seamless and personalized customer experience is crucial in the digital age. Companies should prioritize customer satisfaction and make it easy for customers to interact with their brand.4. Leverage data analytics: Data analytics can provide valuable insights into customer behavior and preferences. Companies should use data to make informed decisions and improve their products and services.By implementing these strategies, businesses can thrive in the digital age and stay ahead of the competition.23. (1 point) What is essential for businesses to stay competitive in today's market?A. Embracing technologyB. Adapting to the digital ageC. Focusing on traditional marketingD. Ignoring customer preferences24. (1 point) According to the passage, what can help businesses reach a wider audience?A. Investing in digital marketingB. Leveraging data analyticsC. Embracing social mediaD. Focusing on employee satisfaction25. (1 point) What is crucial in the digital age according to the passage?A. Customer interactionB. Employee engagementC. Resource allocationD. Product innovation26. (1 point) How can companies improve their products and services?A. Embracing technologyB. Ignoring customer feedbackC. Leveraging data analyticsD. Focusing on employee satisfaction27. (1 point) What can help businesses make informed decisions according to the passage?A. Customer experienceB. Data analyticsC. Traditional marketing strategiesD. Digital platformsPassage TwoQuestions 28-32Social responsibility is becoming increasingly important for businesses today. Companies are expected to give back to society and be socially and environmentally responsible. Here are 5 key ways businesses can demonstrate social responsibility.1. Philanthropy: Donate to charities and support social causes that align with your company's values. Giving back to the community can have a positive impact on society and enhance your company's reputation.2. Sustainable practices: Implement environmentally friendly practices in your operations, such as recycling, energy conservation, and waste reduction. Sustainable practices can help protect the environment and reduce your company's carbon footprint.3. Ethical sourcing: Ensure that your products are sourced ethically and produced under fair working conditions. Consumers are increasingly conscious of ethical practices and expect companies to be transparent about their sourcing and production processes.4. Community engagement: Engage with the local community through partnerships, volunteer programs, and events. Building strong relationships with the community can help create a positive brand image and foster goodwill.5. Transparency: Be open and honest about your company's practices and policies. Transparency builds trust with customers and stakeholders and demonstrates your commitment to social responsibility.By incorporating these practices into your business model, you can make a positive impact on society and contribute to a more sustainable future.28. (1 point) What is becoming increasingly important for businesses today?A. Profit maximizationB. Social responsibilityC. Employee satisfactionD. Traditional marketing29. (1 point) How can companies enhance their reputation according to the passage?A. Investing in advertisingB. Implementing sustainable practicesC. Ignoring philanthropyD. Exaggerating their achievements30. (1 point) What are consumers increasingly conscious of according to the passage?A. Marketing strategiesB. Ethical practicesC. Profit marginsD. Employee satisfaction31. (1 point) What can help create a positive brand image and foster goodwill?A. Ethical sourcingB. Community engagementC. PhilanthropyD. Transparency32. (1 point) What can build trust with customers and stakeholders according to the passage?A. Ignoring community engagementB. TransparencyC. Sustainable practicesD. PhilanthropySection CPassage OneQuestions 33-37As globalization continues to shape the business landscape, companies are increasingly expanding their operations internationally. This trend presents both opportunities andchallenges for businesses looking to grow their presence in foreign markets.Expanding internationally can open new market opportunities and increase revenue streams for companies. By entering new markets, companies can tap into a larger customer base and diversify their product offerings.However, expanding internationally also comes with challenges, such as cultural differences, language barriers, and regulatory issues. Companies must navigate these challenges effectively to succeed in foreign markets.To navigate the complexities of international expansion, companies should conduct thorough market research, establish local partnerships, and adapt their products and services to meet the needs of the target market. By taking these steps, companies can successfully expand their operations and establish a strong global presence.33. (1 point) What is increasing for companies looking to grow their presence in foreign markets?A. Language barriersB. Revenue streamsC. Cultural differencesD. Regulatory issues34. (1 point) According to the passage, what can international expansion do for companies?A. Increase revenue streamsB. Limit customer baseC. Decrease market opportunitiesD. Simplify product offerings35. (1 point) What comes with challenges according to the passage?A. Local partnershipsB. Market researchC. International expansionD. Cultural differences36. (1 point) According to the passage, what should companies establish to succeed in foreign markets?A. Thorough market researchB. Language barriersC. Simplified productsD. Cultural challenges37. (1 point) What can help companies establish a strong global presence according to the passage?A. Ignoring market researchB. Adapting products and servicesC. Local partnershipsD. Regulatory challengesPassage TwoQuestions 38-42Effective communication is key to building successful relationships in business. Whether you're dealing with clients, customers, or colleagues, clear and concise communication is essential for achieving goals and resolving conflicts.Here are 5 tips to improve communication in the workplace:1. Listen actively: Pay attention to what others are saying and show that you understand their perspective. Active listening builds trust and fosters open communication.2. Be clear and concise: Use simple language and avoid jargon to ensure your message is easily understood. Be direct and to the point to prevent miscommunication.3. Provide feedback: Offer constructive feedback to help others improve their performance and build a culture of continuous learning and improvement.4. Use non-verbal cues: Pay attention to body language, facial expressions, and tone of voice to enhance your communication skills. Non-verbal cues can convey emotions and intentions effectively.5. Practice empathy: Put yourself in others' shoes and try to understand their feelings and perspectives. Empathy promotes understanding and strengthens relationships in the workplace.By incorporating these tips into your communication style, you can build stronger relationships, foster collaboration, and achieve success in the business world.38. (1 point) What is key to building successful relationships in business?A. Active listeningB. Clear communicationD. Practicing empathy39. (1 point) According to the passage, what builds trust and fosters open communication?A. Providing feedbackB. Non-verbal cuesC. Listening activelyD. Using jargon40. (1 point) What is recommended to prevent miscommunication?A. Using jargonB. Providing feedbackC. Being direct and to the pointD. Ignoring others' perspectives41. (1 point) What can enhance communication skills according to the passage?A. Making assumptionsB. Using non-verbal cuesD. Using complex language42. (1 point) What promotes understanding and strengthens relationships in the workplace?A. Providing feedbackB. Using non-verbal cuesC. Active listeningD. Practicing empathyOverall, the December 2019 Business English Level 4 exam includes listening and reading comprehension sections that test various skills such as understanding spoken English, analyzing written English passages, and applying business-related concepts to real-world scenarios. Students are expected to demonstrate their ability to listen for key information, identify main ideas in written passages, and apply critical thinking skills to solve problems and make decisions in a business context.篇22019年12月商务英语四级考试真题Part I Listening Comprehension (35 minutes)Section ADirections: In this section, you will hear three news reports. At the end of each news report, you will hear two or three questions. Both the news report and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.Questions 1 and 2 are based on the news report you have just heard.1. A) He was trying to sell the products over the phone.B) He was delivering the advertisement over the phone.C) He was requesting free ads from the radio station.D) He was asking to place an ad in the newspaper.2. A) The man embarrassed the radio host.B) The man forgot to pay for the advertisement.C) The man did not receive the recognition he deserved.D) The man got some special offers from the radio station.Questions 3 and 4 are based on the news report you have just heard.3. A) He plans to move abroad.B) He wants to retire early.C) He intends to set up a company in Spain.D) He hopes to expand his business overseas.4. A) His company has been running smoothly.B) He has just overcome his financial problems.C) He has made big profits in the past two years.D) His business has been affected by economic downturn.Section BDirections: In this section, you will hear two long conversations. At the end of each conversation, you will hear four questions. Both the conversation and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.Questions 5 to 8 are based on the conversation you have just heard.5. A) Prescription drugs.B) Recreational drugs.C) Over-the-counter drugs.D) Antibiotics.6. A) It mainly accesses side effects.B) It features scientific research.C) It evaluates drug performance.D) It compares drug prices.7. A) They are largely misled by the ads.B) They are unable to afford costly drugs.C) They tend to trust the recommendation of doctors.D) They often look for drugs with proven effectiveness.8. A) The comments on websites.B) Information provided by drug companies.C) Recommendations from a health care provider.D) Experiences shared among patients.Questions 9 to 12 are based on the conversation you have just heard.9. A) He hardly has any spare time.B) He has a full-time job on Fridays.C) He is taking a part-time course in accounting.D) He cannot manage his time properly.10. A) She is applying for an internship.B) She is earning her Master's degree.C) She is preparing for a job interview.D) She is taking a part-time course in marketing.11. A) Assist customers in selecting merchandise.B) Manage the store's inventory.C) Recruit new employees in marketing.D) Maintain the store's website.12. A) They are both college students.B) They both work part-time on Fridays.C) They both come from the marketing department.D) They are both interested in the store manager position.Section CDirections: In this section, you will hear three passages. At the end of each passage, you will hear three or four questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 1 with a single line through the centre.Questions 13 to 15 are based on the passage you have just heard.13. A) The merger of two companies.B) The impact of environmental factors.C) The growth of the global economy.D) The influence of political instability.14. A) Elevators got stuck between floors.B) The air-conditioning systems failed.C) The emergency lights did not work.D) The phones went dead.15. A) Money goes where it is most needed.B) Common goals unite people.C) Crisis develop cooperation.D) Positive thinking is crucial.Questions 16 to 18 are based on the passage you have just heard.16. A) More and more Chinese are driving cars.B) Cars have become a symbol of social status.C) Motor vehicles have brought convenience to people.D) The number of cars in China is expected to exceed 300 million.17. A) They help the middle class improve their living standards.B) They provide employment opportunities for the working class.C) They create more opportunities for businesses to expand.D) They drive the further development of automobile industry.18. A) They tend to show off their wealth.B) They are inclined to buy foreign cars.C) They normally go for the most expensive models.D) They are concerned about value for money.Questions 19 to 21 are based on the passage you have just heard.19. A) The entering administration has cleared the way.B) Businesses have been encouraged to expand.C) The U.S. has introduced strict economic policies.D) Investors have begun to reassess the political risk.20. A) China's economy continued to slump.B) China was hit by global economic uncertainty.C) China's GDP growth rate reached an all-time high.D) China's GDP surpassed that of other developed countries.21. A) Improvements in living standards.B) Job creation for the poor.C) The latest technology.D) A wider range of services.Part II Reading Comprehension (40 minutes)Section ADirections: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in the bank is identified by a letter. Please mark the corresponding letter for each item on Answer Sheet 2 with a single line through the centre. You may not use any of the words in the bank more than once.Questions 22 to 31 are based on the following passage.The Western world increasingly relies on mobile phones to both access and store data. We use them for everything from sending emails while on the run, to 22 the weather forecast or checking our bank account. We trust our mobile phones with 23 information about our lives. The only problem is that this information is always at risk, as smartphones are basically handheld computers. By their very 24 therefore, they are targets for hackers. In recent years, there has been a significantincrease in the number of hackers 25 information to sell to the highest bidder. Unfortunately, even though mobile phone companies are constantly 26 their security measures, they can't keep up with the hackers who are constantly finding 27 to breach the system. But there are things that mobile phone users can do to protect themselves. Constantly updating the software on our phone is one way to keep hackers at bay. We should also regularly check our apps to ensure they are not 28 malware. Malware is software created for the purpose of damaging or gaining unauthorized access to a system. And we should never give out sensitive information over the phone in case someone is listening in. It is easy to think that this only happens in films, but hackers have become so sophisticated that they can easily hack into seemingly 29 software to access our data. So it is up to the individual to do everything they can to protect their own identity and information.A) accessing G) protectingB) complementary H) updatingC) crucial I) registersD) extraordinary J) tricksE) hacking K) sensitiveF) impossible L) valuableSection BDirections: In this section, you are going to read a passage with ten statements attached to it. Each statement contains information given in one of the paragraphs. Identify the paragraph from which the information is derived. You may choose a paragraph more than once. Each paragraph is marked with a letter. Answer the questions by marking the corresponding letter on Answer Sheet 2.A) Paragraph 1B) Paragraph 2C) Paragraph 3D) Paragraph 4E) Paragraph 5Questions 32 to 41 are based on the following passage.In several of the countries most vulnerable to climate change, particularly India and Bangladesh, leaders are firm on policy commitments—many goals of which have been embraced by all countries at last year's 32 conference. Trapped between the erratic behavior of monsoon rains and rising sea levels, leadersare already 33 innovative technologies and practices. Several critical actions will depend on the long-term success of local and 34 responses. Some of the most effective local resilience strategies are those tied directly to 35 solutions.Many countries are already actively searching for ways to implement climate actions. Implementing climate actions is 36 dependent upon a financial mechanism called the Green Climate Fund. 37 in 2010, the GCF is the largest international financial mechanism focused on 38 money for climate change projects in the 39. Responsibly managing the GCF's resources through the U.N.'s main body for climate change—the Framework Convention on Climate Change—is 40. As the Paris Agreement develops over time, international 41 in this regard is expected.Part III Translation (30 minutes)Directions: Complete the sentences on the Answer Sheet by translating into English the Chinese given in brackets.42. Only if you master your time efficiently (才能成为一名高效率的员工).43. She will be able to handle the task expertly (如果她参加培训后).44. It was not until after he arrived at the office (才意识到自己忘了手机).45. He devoted himself to studying overseas (因为他想提高专业技能).Part IV Writing (30 minutes)Suppose you are an English teacher in a middle school. Write a draft of a notice to remind students of an upcoming English speaking competition. You should include the following points:1) The time and venue of the competition;2) The required participants;3) The topic of the competition;4) The evaluation criteria for the competition.注意：1. 所附内容需通顺、连贯；2. 词数130 左右。
【资格考试】2019最新整理-(备考辅导)manchester生活全记录(3)
Oxford road火车站：临街oxford road，有6个platforms，距离picadally火车2分钟。
Vicatoria：没有去过，但是也不小
Salford, bolton以及Stockport都算曼城，可是大家可能接触的机会不多，就不做说明了。
飞机：
曼城到爱丁堡的飞机单程13镑。但是也要赶上打折。估计大家用的也不多，不详细介绍了。
先说汽车：
曼城公交汽车主要由以下几个公司运营：
finland：这个是的。上课期间周票是3镑，假期是2镑（都是针对学生的），但是只能坐oxford road上面的路线（finland的几乎都是在oxford road上运行的）。缺点是车比较破，车次在高峰的时候相对较少，但是晚上8：00－1：00车次比较多。主要的service是41，42，43等。
有以下几种购票方法：
1，4镑50p一周的学生票。和finland的乘坐范围是一样的，不能去asda.主要可以乘坐41，42，43，44，45，47，142，143（最后两个是magic bus 运营的）。车次很多，几乎平均3分钟一趟车，很方便。不能坐111，14，15，250，85，86，87，256等等。
2，8镑一周的成人周票。可以坐任何路线的stage coach 和magicbus.
3，unirider.这个是公司专门为学生提供的，分为年票和季票。我知道有以下几种：年票，140镑，9月－6月30.季票，42镑，一般是两个半月左右。还有就是我现在用的，假期票，25镑，7月8月的。上面说的三种也是任何线路抖可以坐的，只要是在曼城，stagecoach or magic bus.
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【资格考试】2019最新整理-(备考辅导)BEC商务英语示例4
______年______月______日
____________________部门
尊敬的先生/小姐
我现正在汉堡参观港口，以让欧卫普，我会于当天下午2：00打电话给你。
We shall reply as soon as possible.
Yours faithfully
尊敬的先生/小姐
谢谢您五月六日标号为A-3的来信，该信向我们提供6 UI-4 图像数据。我们已把该信转给了技术部，备他们考虑。
我们将尽快回信
你诚挚的
2. Dear Mr/Ms，
We have today received with thanks information concerning transactions on the New York Wheat Exchange which will be made full use of by our research department.
对此约定如不来信，我将认为于这个时间打电话是方便的。
您诚挚的
4. Dear Mr. / Ms，
Mr. Jack Baron， our personnel director， has asked me to acknowledge your application for the post of accountant and to ask you to come to see him on Friday afternoon， 5th July， at half past two.
1. Dear Mr. / Ms，
hank you for your letter No. A-3 of 6th May， offering us 6 UI-4 Viewdatas. We have passed it on to our Technical Department for their consideration.
您诚挚的
< 回信 >
Dear Mr./ Ms，
Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon， 5th July， at 2：30. I shall be happy to be there as requested and will bring my diploma and other papers with me.
Partition dimension Regular Price Each Special price Each（12 or more）
4X4' US$ 112.75FOB Bern US$98.20 FOB Bern
4x5' US$132 115.50
5x5' US$152.75 129.85
I will appreciate your letting me know whether you will be able to come.
Yours faithfully
尊敬的先生/小姐
杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。
是否能来，请告知，多谢。
Yours faithfully
尊敬的先生/小姐
上周五，我们讨论了次品集装箱的问题，你建议我只需把顾客每月退回的次品集装箱的数量写个报告给你，而不是直接退集装箱。
我计划立即付诸现实。但我想确认我理解正确， 到下周为止，如我不能收到你的来信，我即认为 你没有异议。
你诚挚的
4. Dear Mr/Ms，
We write to confirm our agreement reached during our conversation on 9th June about special discounts on M-S Acoustical Partitions as described on page 8 of our catalogue. These prices will prevail through 30 June.
3. Dear Mr. / Ms，
Last Friday， when we were discussing the problems of defective containers. You suggested that I simply mail you a report each month on the number of return by customers rather than send the defective containers to you.
Yours faithfully
尊敬的先生/小姐
谢谢昨日来信通知我面试，我将于要求的7月5日，周五下午两点半到达，并带去我的证书及其它书面材料。
你诚挚的
C.通知与确认
Acknowledgments & Confirmations
* 通知对方接到来信Acknowledging receipt of letters *
I plan to put this into effect at once. But， I first want to make sure that I understand you correctly. If I don't hear from you within the coming week， I'll assume that you approve.
We look forward to further cooperation with you.
Yours faithfully
尊敬的先生/小姐
我们今天收到了有关纽约小麦交易所的业务信息，非常感谢，我们的研究部门将充分利用这些信息。
期待与你进一步合作。
你诚挚的
* 确认达成的协议 Confirming agreements reached *