铁路服务英语 情景对话讲课教案
铁路客运英语教案设计2
W2:I hate the way people spit and litter. It really turns me off.
11.C:What do you find interesting about life in China?
W1:There are so many people and so many different from western culture.
W1:China was much more modern than I expected.
The cities are filled with skyscrapers.
W2:It`s very different from what I expected. It`s not at all like what I thought.
12.C:Where have you been?
W1:I`ve been to Beijing and Shanghai. They are very impressive.
今天我们学习了中国的文化，中国人的相关表达及对话，同学们一定要口说，开口练，否则学的英语就是哑巴英语，作为服务行业的工作人员，英语口语也是一门非常有用的知识与能力。
4.C:How do you like the Great Wall?
W1:It`s the most amazing thing I`ve ever seen!
5.C:What do you think of the Forbidden City?
W1:I history.
9.C:What do you like best about China?
W:The hospitality of the Chinese.
铁路客运英语 教案 unit 4 Waiting Area (1)
培养学生提升铁路客运服务所需的英文综合能力
更新、补充
删节内容
无
板书设计
luggage tag 行李寄存牌
computerized luggage locker 计算机化的行李寄存柜
be at a loss不知所措； 一筹莫展
round the clock service 昼夜服务
station announcer 车站播音员
2)Let studentsmake new conversations
3)Review andcopythe new words andphrases.
11、教师讲解重点单词的发音和意思。
12、请学生自主朗读对话。
13、请3组学生代表站起来朗读对话。
14、请学生将对话改写，然后进行Role-play。
理论课教案
课 题
Unit4 Waiting Area (1)
使用教具
Board, PPT, Chalk
课前准备
1、学情分析；2、查阅车站相关的教学资料；3、制作演示文稿PPT
教学目标
1)Ss can master the words and phrases aboutwaitingarea;
2)Ss can use the words and phrases to make new conversations;
PC：Yes,it is.Show me your ticket,please.
是的。请出示一下您的车票。
P：Sure.Here you are.
好的。给您。
PC：Well,your train starts at 10:32 from platform 8.There are 50 minutes left.Take a seat and wait for the announcement of your boarding time.By the way,since you have bought business class seat ticket,you can have a rest in VIP lounge for free.
高铁乘务英语solving-problem教案
以高铁乘务服务过程中可能出现的典型工作任务为导向进行分类，以具体的工作场景为载体，掌握场景词汇和情景句型，并能解决日常及突发问题。
教学难点
综合应用所学英文词汇和句型进行灵活应用，达到正确和得当。
教学效果
1.信息化手段辅助课堂教学，调动学生学习的积极性。
2.课上练习检测，课下测验反馈。
教学反思
1.交互英语平台，提供英语资源，加快了学习进度，移动学习终端提高学习效率。
2.教师总结技巧，提升了沟通效率，便于学生操练记忆。
教学过程
教学环节
内容
活动
技术手段
教师
学生
课前准备
将全班分成4个学习小组，领取学习任务，
在云班课堂发布关于乘车遇到的问题微视频。
1.分类整理学生上传的关于高铁服务过程中出现。
2.将全班按照学习能力搭配分成4个学习小组。
4.对句型进行标记，对于高频使用的句型要求学生熟记。
1.登陆云班课，选择场景图片。
2.小组讨论。
3.将该场景需要使用的单词和句型整理到笔记本上并反复练习。
云班课
环节六（15分钟）
任务四你问我答
将环节四中的视频再次调出，学生结合课本中的对话练习。
1.指导学生再次观看云班视频。
2.引导学生结合句型，完成视频中的场景对话。
3.总结常见场景的处理技巧
1.认真观看，对比分析视频中细节的正确与错误。
2.能够指出视频场景中的语言误用和不得当的处理方式。3.掌握Fra bibliotek展句型和处理技巧。
1.多媒体
2.云班课测试。
环节五（15m）
任务三
口语练习，解决问题
1.教师在客户端了解学生对句型的掌握情况。
《铁路客运服务英语》电子教案 其他服务 Unit3-Wenzhou train collision
Wenzhou train collisionOn 23 July 2011, two high-speed trains travelling on the Yongtaiwen railway line collided on a viaduct in the suburbs of Wenzhou,Zhejiang province,China. The two trains derailed each other, and four cars fell off the viaduct. 40 people were killed, at least 192 were injured, 12 of which were severe injuries. Officials responded to the accident by hastily concluding rescue operations and ordering the burial of the derailed cars. These actions elicited strong criticism from Chinese media and online communities. In response, the government issued directives to restrict media coverage, which was met with limited compliance, even on state-owned networks.The collision was the first fatal crash involving high-speed rail(HSR) in China, and is the third-deadliest HSR accident in history, after the 1998Eschede train disaster in Germany and 2013Santiago de Compostela rail disaster in Spain. High speed was not a factor in the accident, however, since neither train was moving faster than 99km/h (62mph), a moderate speed for a passenger train.The accident, the first of its kind, had a profound impact on the development of high-speed rail in China. Public confidence in high-speed rail eroded, leading to lower ridership. Construction of high-speed rail lines in China was temporarily suspended as the accident was under investigation. Speeds on other major high-speed rail lines in China were reduced. China's reputation in high-speed railway technology was scrutinized internationally.In response to the accident,Railways minister Sheng Guangzu announced a comprehensive two-month railway safety review. The official investigation completed in December 2011 blamed faulty signal systems which failed to warn the second train of the stationary first train on the same track, as well as a series of management failures on the part of railway officials in carrying out due procedure.On 23 July, at roughly 20:00CST,CRH train D3115(CRH1-046B), carrying 1,072 people and travelling from Hangzhou to Fuzhou South came to a halt over a viaduct near the Ou River. Shortly after,CRH train D301(CRH2-139E), carrying 558 people and running from Beijing South to Fuzhou, crashed into the rear-end of the stationary D3115.The cause of the crash was initially said to be a lightning storm occurring 20 miles (32km) south and 60 miles (97km) west of the viaduct. Lightning reportedly struck the first train, which caused it to stop on the tracks. However, five days after the incident, the Beijing National Railway Research & Design Institute of Signals and Communications Co. Ltd., a railway research institute, claimed responsibility, stating in a report that a signal on the track failed to turn red, and staff failed to notice the error.A much more detailed description of what happened in the accident, correcting earlier accounts, was published in the December 2011 report of the official investigation.The first train D3115 was stopped not by losing power as a result of the lightning strike, but was stopped by the signal system, the Automatic Train Protection(ATP). The lightning had struck a trackside LKD2-T1 signal assembly, burning out its fuses, and violating the rule that it should be 'fail-safe'. This had caused an incorrect indication in the control center that the track section containing train D3115 was unoccupied (the so-called 'green signal'). The driver He Li of train D3115 worked to override the ATP and, after more than seven minutes of waiting, at 8.29 p.m. he got the train moving again, overriding the ATP. As train D3115 entered the next section of track, where the track circuits that indicate the presence of the train were working correctly, the control center now saw that the track section was occupied.But driver Pan Yiheng of the following train D301had already been given instructions to proceed onto the section of track where D3115 had been stopped, when the control center had a false indication that the track was unoccupied. Despite a message from the control center that D301 should proceed with caution, less than half a minute later train D301 running at 99km/h (62mph) collided with train D3115.The fifteenth and sixteenth coaches at the rear of D3115 and the front four coaches of D301 were derailed — four coaches fell off the viaduct. Three carriages came to rest horizontally on the ground below while the fourth came to rest vertically, one end on the ground and one end leaning against the viaduct.The medical teams responding to the accident consisted of staff from Zhejiang No. 1 Hospital, Zhejiang No. 2 Hospital, Zhejiang Provincial People's Hospital and Taizhou Hospital.[17]The evening of the event, 500Wenzhou residents gave blood in response to early radio appeals by the local blood bank.A survivor, Liu Hongtaohe, recalled that "the train suddenly shook violently, casting luggage all around. Passengers cried for help but no crew responded" in an interview with China Central Television.[22]CCTV reported on 25 July that the Railways Ministry had declared that 39 people were killed and 192 injured.[7]Two-year-old Xiang Weiyi was the last person rescued, 21hours after the train crash.[23]Her parents had been killed in the crash.Soon after the accident, the damaged railway carriages were seen being broken apart by backhoes and buried nearby.[24]Chinese regulatory bodies gave as the preliminary cause a lighting strike on one of the line’s overhead power lines.The U.S. Embassy in Beijing said on 25 July that two U.S. citizens were among the dead.The Italian consulate of Shanghai said that an Italian citizen was among the dead:Assunta Liguori, a 22-year-old student of the Università degli studi di Napoli L'Orientale. Liguori was travelling with Giovanni Pan, a 23-year-old student from L'Orientale, of Chinese origin.On 28 December 2011 the official accident investigation report presented to the State Council was released to the public.According to this report, the accident occurred due to severe defects in the design of control center equipment, lax equipment inspection and failure to adequately respond to equipment malfunction caused by lightning. The report names 54 officials as bearing responsibility for the accident and the botched rescue effort. The most senior official implicated in the report is former minister Liu Zhijun, who had been detained on corruption charges before the accident, but nonetheless is accused of improperly raising the operating speed of the Ningbo-Taizhou-Wenzhou Railway and compressing the construction schedule of the railway, which resulted in curtailed safety inspection of the line. He is also blamed for failing to assign proper duties to a newly created office within the MOR to oversee passenger-dedicated high-speed railway lines, failing to resolve bureaucratic overlap in the oversight of HSR safety within the Ministry that weakened regulatory oversight, and failing to direct subordinates to institute proper review and inspection procedures for newly developed signaling equipment, which led the defective LKD2-T1 signal equipment to be put into operation. Other senior MOR officials cited include deputy minister Lu Dongfu, MOR chief engineer He Huawu and former MOR deputy chief engineer Zhang Shuguang.The report also assigns fault to executives and engineers of the China Railway Signal & Communications Corp., which designed, produced and installed the defective equipment, executives of the Jingfu Railway(Anhui) Corporation, which permitted the faulty equipment to be installed improperly in breach of the contractual terms.Numerous officials of the ShanghaiRailway Bureau, which operates the line, are also singled out for blame including former bureau chief Long Jing, who was fired shortly after the accident, as well as deputy bureau chief, Wang Feng, who ordered that wrecked train carriages be buried in pits dug on-site.The chief and deputy chief of Wenzhou South Station are faulted for inadequate oversight of employees. Among the most junior persons cited is Zang Kai, a worker at Wenzhou South Station who discovered signal failure on the D3212 Train but, in breach of protocol, failed to file a log report of the malfunction and did not communicate with the D301 Train.。
铁路客运英语教案设计
B：Thanks , see you again.
谢谢，再见！
A：Have a safe trip.
祝你一路平安！
Introduction介绍
A：May I know your name?
可以告诉我您的名字吗？
B：My name is Tom.
我的名字是汤姆。
今天我们学习了Unit One Seat Class的单词，以及简单的短对话。希望同学们课后多加练习。
Soft Sleeper(Rw)
There are both 2-bed berth and 4-bed berth soft sleepers.4-bed berths are the standard soft sleepers. Due to the higher price ,it is easier to book a ticket for a soft sleeper than it is for a hard sleeper. The beds are more and more comfortable and theenvironmentis much quiet inside. The berths are lockable.
清代我问候您的家人。
4.Mini Talks短对话
Greetings问候
A：welcome to Beijing!
欢迎来到北京。
B:Thank you !
谢谢。
A:Where are you form?
你来自哪里？
B:I am from America.
我来自美国。
A：Is this your first trip to Beijing?
铁路教学三
Dialog 2 Conductor Nhomakorabea话２ 列车长
• • • • • • • • A:Ticket, please. Ａ：请给我车票。 B:Certainly. Ｂ：当然。 B:What time do we get into Washington? Ｂ：我们什么时候到华盛顿？ A:At 4:30. Ａ：４点３０分。
• • • • • • • • • •
A:All right. Is the dining car open? Ａ：好的，餐车在营业吗？ B:It opens as soon as the train starts. Ｂ：火车一出发就开始营业。 A:Fine. Which way is it? Ａ：好的，要往哪边走？ B:It's two cars forwarnm Ｂ：前面两个车厢。 A:Thank you. Ａ：谢谢你。
• A:May I see your ticket, please? • Ａ：请让我看看你的车票好吗？ • B:Sorry, I didn't get it at the station. I'm going to Philadelphia. • Ｂ：抱歉，我没买，我要去费城。 • A:All right. That's $27.40, please. • Ａ：好的，２７．４元。 • B:Here you are. What time do we arrive? • Ｂ：在这，我们什么时间到达？ • A:The train pulls into Philadelphia at 11:07. Here's your change. • Ａ：这班火车１１点７分到达费城，这是找你的钱。 • B:Thank you. • Ｂ：谢谢你。
铁路客运英语 教案 unit 5 Board the Train (1)
是的。恐怕您来得太晚了。开车前3分钟就已经停止检票了。
P：I take your point,but what shall we do now?
Dear passengers,your attention,please!Tickets for Train D4 from Shenyang North to Beijing are now checking.Passengers for Train D4,please check your tickets at Gate B9 with all your belongings,and board the train at platform 10.
Lead-in
1、How toboard the station?
2、What kind of situation will you meet?
Presentation
Dialogue 1
(Announcement for Check in)
Dear passengers,attention,please.Train G15 for Shanghai Hongqiao is now boarding.The train is now standing at Platform 3 and will depart in 20 minutes.Please get your tickets and belongings ready.Your boarding gate is 8B.Thank you for your attention.
铁路客运服务英语授课计划
New words and Phrases
2
Section 2. At the Inquiry Office
Words and Phrases
(1-4)
Expressions(1-15)
听说法
情境教学法
《中学英语课堂活动设计》
无
八
2
Words and Phrases
(5-8)
Expressions(15-30)
56
46
12
4
46
2
4
4
教学工作量（实际期末完成情况）
项 目
数量
折合工作量（学时）
备 注
实际授课节数（节）
实验实习（次）
生产实习（天）
出卷、阅卷
监考
合计
教师姓名：刘媛
课程名称：铁路客运服务英语
教学班级：2016级11、12、15班
周次
课时
授课章节、主要内容
（含课程实验、实习）
教学形式
教具及参考书
作业及其它
after Arrival讲授法听说法豆丁网无2
Dialogue
(5)Inquiry at the Reception Desk
the Left Luggage Office
Guests Having No Money to
Buy a Ticket
and Claim Luggage
Lugga个对话
2
Words and Phrases
(5-8)
Expressions(13-24)任务型教学法无十2
Words and Phrases
(9-11)
Expressions(24-36)
铁路服务英语教案
A.supervisior B.collector C.dispatcher D.passenger
3. All train crew members on board the train workhis direction.
让学生阅读课文，理解文章大意.
技能目标
能用自己的话描述列车长的日常业务与责任。
素养目标
激发学习英语兴趣，培养责任意识。
教学重点
阅读课文，理解文章大意。
教学难点
了解类车长的日常业务与责任。
教法设计
教师引导学生阅读、合作讨论，表述自己想法。
教学手段使用
多媒体课件
课前检查
课前要查学生上课准备，查桌面整齐与净，查出勤。
A.checks B.coordinates municates D.supervises
Step5 read again,translate the following sentences.
1.The chief conductor is the chief officer in charge of any train ,for freight trains or passenger trains.
复习回顾
复习上节课所学重点
教学过程
一、Warmingupandlead-in
Step1:listen a song and tell me how many kinds of vocations it mentioned in this song？Talk about in your group.
《铁路客运服务英语》电子教案 列车服务 Unit4-Food on China Train
Food on China TrainWhen traveling on a China train, the food can be bought from the dining car, the food trolleys, and the platform vendors. The fare of the food is not included in the train ticket and only Chinese cash is accepted for payment. Generally, the food price is higher than that of the outside restaurants or stores. If possible, you can bring some on your own, like hamburger, bread, fruit, or the most popular instant noodles among Chinese passengers.Dining CarMost Chinese trains have a dining car (except some short-distance ones), which provides meals, drinks, and snacks during a trip. A dining car is often at the carriage No.9 on a normal train and carriage No.4 or 5 on a high-speed one. Dining is not included in the ticket, so you need to pay for the food.Food on board is usually Chinese style, and western food is usually not available. On some trains, Halal food is also available. Tibetan dishes can be found on the coaches to Tibet. Breakfast usually includes porridge, pickles, boiled eggs, Chinese breads, and steamed stuffed buns; sometimes, breads, tea, and coffee are also available. For lunch and dinner, you can find rice with fried vegetables, soups and noodles. On a high-speed train, the dinning car offers prepared and heated packed meals, and the prices range from CNY 15-45. In the dinning car of non-high-speed trains, there is a kitchen and the cooks make dishes during the trip; passengers can order the dishes on the menu, and each dish is about CNY 25. As for drinks, beers, non-alcoholic beverages, and bottled water are usually available. Popular snacks may also be purchased and include items such as sunflower seeds, peanuts, crackers, potato chips, fried rice crust and vacuum packed braised food.TrolleysThe seats in a dining car are limited 30 to 40, so there are railway attendants bringing trolleys through the carriages selling packed meals at meal time, which are the same rice, vegetables, and noodles as those in the dining car. At other times, they also sell drinks, snacks, magazines, and packed fruits.PlatformApart from the food on board, passengers can also buy food from the venders at platform when the train stops at a station. Most food is simple, but sometimes you can get some really good local snacks better than the choice on board. These can be dishes such as braised duck neck, boiled corn cob, tea flavored boiled eggs, and rice noodles.Price & QualityThe price is exorbitant to most passengers. On the non-high-speed trains, a simple vegetable dish starts up from CNY 25, but a same dish at an ordinary restaurant is larger in quantity and costs only about CNY 10-15. From some passengers’ experience, a lunch for two persons at dining car costs about CNY 100. The food is freshly-made, so tastes OK if you are lucky enough to be served by a good cook.The packed meal, however, is not good. The price ranges from CNY 15-45 but may be even more, while the food is really dreadful, according to most passengers. On the non-high-speed trains, the packed meal sold from the trolley is the same as the freshly-made dishes from dining car, and the price is about CNY 20 for two kinds of vegetable and one box of rice and CNY 10 for one more braised chicken leg. The price may go down after meal time and could be lower as time goes on. On high-speed trains, though it is claimed the cheapest packed meal is CNY 15, you arealways informed that the cheapest has already been sold out and only the dearer ones costing CNY 30 or CNY 45 are available. The worst thing is they often taste bad. So the point we wish to convey is that you should not expect too much from the catering arrangement on railway coaches.What Chinese Passengers Eat on TrainMost Chinese passengers, however, prefer to bring their own food and eat in their carriages. If you travel a lot in China, you must notice that most Chinese passengers take an extra plastic bag full of food. What’s inside their bags? There are instant noodle cups, fruits, bottled water (or just a bottle), and snacks mentioned above. To Chinese travelers, the meal on board is expensive and unpalatable. It is not surprising that the prices for drinks, snacks and fruits on board are twice or three times higher than usual. Boiled water is readily available for free in each carriage, so instant noodle cups are popular with most Chinese rail travelers, although it is said to be an unhealthy fast food. However, when everyone around you is eating their noodles filling the whole carriage with the same aroma, a cup of noodles is probably the best choice to satisfy your appetite. Sunflower seeds and peanuts are their favorite with the locals to kill time.Suggestions for Foreign Passengers1. Only take bottled water or simply a bottle (you can get free boiled water in the carriages) if you take a short-distance trip. If your happen to travel at meal time, take some snacks and have a good meal after arriving at your destination.2. If you are planning to have a meal at the dining car, try to go there as early as possible, because it will be very crowded at meal time.3. Instant rice and noodles are easy and recommended as train food, if you decide to bring your own.4. Sandwiches, bread, milk, eggs, and fruits are good choices for those who are not used to Chinese dishes. Many railway stations have fast food chain restaurants, such as KFC, McDonald, and Subway, so you can buy items there before boarding. Fresh fruits are popular as they provide both energy and water. Railway attendants pushing the trolley through carriages also sell packed fresh fruits.5. Don’t eat too much and try to avoid the food that is hard to digest, especially during a long trip. You won't move a lot, so your digestive system is inclined to work more slowly than usual. Take hand sanitizer with you and remember to wash your hands before eating.6. Bring a bottle that can take hot water. Some foreigners may be not used to the water in China, but boiled water is better than cold bottled water during a long trip.7. Should you be interested, you can try the local food from the platform. We list below particular items available at specific stations for your information:。
铁路客运英语教学工作计划
一、前言随着我国铁路事业的快速发展，铁路客运服务质量的提升成为当务之急。
英语作为国际通用语言，在铁路客运服务中扮演着重要角色。
为了提高铁路客运人员的英语水平，更好地服务旅客，本教学计划旨在制定一套科学、系统的英语教学方案。
二、教学目标1. 提高铁路客运人员的英语听说读写能力，使其能够熟练运用英语进行日常交流和应急处理。
2. 培养铁路客运人员的跨文化交际意识，提高服务旅客的专业素养。
3. 使学员能够在规定时间内通过铁路客运英语岗位资格证书考试。
三、教学内容1. 基础英语：包括英语语音、语法、词汇等基础知识。
2. 铁路客运专业英语：涉及铁路客运服务流程、旅客需求、安全知识等方面的英语表达。
3. 情景模拟：通过模拟实际工作场景，提高学员的英语应用能力。
4. 文化礼仪：介绍西方文化礼仪，帮助学员更好地与外国旅客交流。
四、教学方法1. 讲授法：系统讲解英语基础知识，确保学员掌握核心概念。
2. 情景教学法：通过模拟实际工作场景，让学员在实际操作中学习英语。
3. 小组讨论法：鼓励学员在小组内进行讨论，提高英语口语表达能力。
4. 多媒体教学：利用网络资源、教学软件等辅助教学，丰富教学内容。
五、教学进度安排1. 第一阶段（1-2周）：英语语音、语法、词汇等基础知识教学。
2. 第二阶段（3-4周）：铁路客运专业英语教学，包括服务流程、旅客需求、安全知识等。
3. 第三阶段（5-6周）：情景模拟训练，提高学员的英语应用能力。
4. 第四阶段（7-8周）：文化礼仪教学，提升学员的跨文化交际能力。
5. 第五阶段（9-10周）：复习巩固，准备铁路客运英语岗位资格证书考试。
六、考核方式1. 平时成绩：包括课堂参与、作业完成情况等。
2. 口语测试：考察学员的英语口语表达能力。
3. 笔试：考察学员的英语基础知识、专业知识和文化礼仪知识。
4. 铁路客运英语岗位资格证书考试：检验学员的综合能力。
七、总结本教学计划旨在通过科学、系统的教学方法，提高铁路客运人员的英语水平，为我国铁路客运事业的发展贡献力量。
高铁乘务英语 教案
高铁乘务英语教案
教案标题：高铁乘务英语
教学目标：
掌握高铁乘务员常用的英语表达方式
能够流利地用英语进行乘务交流
提高学员的英语听说能力
教学内容：
一、课程导入（5分钟）
问候学员，确认他们的状态和准备情况。
简要介绍课程内容和目标。
二、高铁乘务英语基础知识（15分钟）
介绍高铁乘务员常用的英语词汇和短语，如座位号、车厢号、餐车、卫生间等。
学习基本的乘务英语句型，如欢迎语、安全提示、餐点服务、清洁服务等。
三、实景模拟训练（30分钟）
分组进行模拟训练，每组轮流扮演乘务员和乘客。
模拟各种场景，如售票、安检、候车、上车、下车等。
鼓励学员大胆开口，积极参与模拟训练。
四、听力练习（10分钟）
播放一段高铁乘务员的英语对话录音，让学员听后回答问题。
再播放一遍录音，让学员跟读并模仿对话。
学员自由练习听说，教师进行个别指导。
五、课堂回顾与总结（5分钟）
回顾本节课学到的知识点和技能。
强调重点和难点，提醒学员注意巩固练习。
预告下节课的学习内容。
教学评价：
对学员的口语表达能力和听力理解能力进行评价。
通过实景模拟训练，观察学员在实际场景中的运用能力。
让学员自评和互评，了解他们的学习情况和需求，以便改进教学方法。
中职英语高铁英语口语教案 unit6 Notice
相关的词汇我们该怎么用英语表达？
Turn to P79
Words and useful expressions:
instruction[ in'strak」en]n.指令;指示
compartment[ kem'pa: tment]n.隔间;车厢
emergency exit紧急出口
commodity economy商品经济
liquidity[Ii" kwideiti]n.流动性
prosperity pros' periti] n.繁荣;成功
rampant[' rampant]adj.猖獗的;奔放的
robbery[ robari]n.抢劫;盗窃
assault[a'so:t]v.袭击;攻击
illegally[ili: geli adv.非法地
inflammable[in' llaemebl]adj.易燃的
explosive[ik' spleusiv]adj.易爆的;爆炸性的
corrosive[ka' rausu]adj.腐蚀的;侵蚀性的
radioactive[ reidel' cektiv]adj.放射性的;有辐射的
panic[' panik]n.恐慌;惊慌
heart attack心脏病发作-heart broken
第一步：语音纠正
T reads words and Ss follow.
T gives Ss 30secs to read words three times.
T reads the words and Ss repeat.
铁路服务英语情景对话
铁路服务英语情景对话第一篇：铁路服务英语情景对话铁路服务英语情景对话（客运值班员班）参与演出角色：列车长1名、列车员A、列车员B、旅客A、旅客B、旅客C(共6名)场景1：3车厢(找座位)列车员A: Good morning , sir.Ticket, please.(递车票)thanks for your cooperation!This is carriage three.Let me help you(帮助提行李上车)早上好，先生！请出示车票，谢谢您的合作。
这是3车厢，我帮您吧。
旅客 A：thank you.谢谢。
旅客 A: Excuse me, can you help me find my seat? 打扰一下，您能帮我找下我的座位吗？列车员B: Please show me your ticket, it says which seat is yours.Oh，your seat number is 17,follow me ,please.(引领)This aisle seat is yours.请出示下您的车票，那上面有您的座位号码，您的座位号是17，请跟我来，就是这个靠过道的座位。
旅客 A: Thanks, you are so kind.but there is someone in my seat.Look!谢谢您的帮助，但是已经有人坐在我的座位上了，看。
列车员B:Sorry to trouble you.I'm afraid you are in the wrong seat.20c is just two rows behind on the other aisle.Please change your seat.恐怕您坐错位子了，20c正好在那边走廊的后二排。
请换下座位。
旅客B: oh, I’m so sorry.I will change at once.对不起，我马上换座位。
铁路客运英语教案2
精心整理主要讲课内容教教学学手环段节精心整理一、盘点人数，填写教师日记。
课情形对话：前找同学来情形对话，对上节课所学内容进行复习稳固。
准中国的文化积厚流光，中国人也是好客又热忱，对于中国文化一些最备基本的英语表达，我们一定要认识，因此今日我们来学习对于中国，二、中国文化和中国人。
复 C-Chinese中国人 W-westerner 西方人习1.WhatdoyouthinkofChina?巩 W1:Chinaisafascinatingcountry.Ithasalottooffertheworld.固 W2:Idon`tknowalotaboutChinayet,butI`meagertolearn.三、 2.C:WhatdoyouthinkoftheChinese?导 W:Chineseareveryhospitableandkind-hearted.入 3.C:WhatareyourfeelingaboutlifeinChina?新 W:LifeinChinaissodifferentfromlifeinmycountry.课 4.C:HowdoyouliketheGreatWall?四、 W1:It`sthemostamazingthingI`veeverseen!新 5.C:WhatdoyouthinkoftheForbiddenCity?课 W1:IfeellikeIamwalkingthroughhistory.讲 W2:It`sreallyproofoftheChina`sgreatnessandwisdom.授 6.C:WhatdoyouwanttoknowaboutChina?四、 W1:IwanttoknowmoreabouttraditionalChinesemedicine.课 W2:Iwanttoknowaboutopportunitiesformybusiness.堂 W3:IreallywanttoknowmoreabouttheEnglisheducationinChina.小 7.C:WhatattractsyouthemostaboutChina?结 W1:Theancientculture,thefriendlypeopleandtheterrificfood.五、 W2:Theexcitingatmosphereofchangeanddevelopment.布 8.C:WhatwasyourimpressionofChina?置 W1:ChinawasmuchmoremodernthanIexpected.作 Thecitiesarefilledwithskyscrapers.业 W2:It`sverydifferentfromwhatIexpected.It`snotatalllikewhatIthought.六、 9.C:WhatdoyoulikebestaboutChina?课 W:ThehospitalityoftheChinese.后 W2:Thehistoryanduniquefeaturesofitsdifferent反 Cities.思 10.C:WhatdoyoudislikemostaboutChina?W1:Thepollution.W2:Ihatethewaypeoplespitandlitter.Itreallyturnsmeoff.11.C:WhatdoyoufindinterestingaboutlifeinChina?W1:Therearesomanypeopleandsomanydifferentfromwesternculture.W2:Ancientcultureandmoderndevelopmentexistsidebyside.W3:Therearesomanydifferentcitiesandsomanydifferentcustoms.Everycity hasauniquepersonality.12.C:Wherehaveyoubeen?W1:I`vebeentoBeijingandShanghai.Theyareveryimpressive. 提问讲授讲授多媒体练习情景模拟讲授多媒体精心整理今日我们学习了中国的文化，中国人的有关表达及对话，同学们必定要张口说，张口练，不然学的英语就是哑吧英语，作为服务行业的工作人员，英语口语也是一门特别实用的知识与能力。
英语情景会话讲解教案
英语情景会话讲解教案教案标题：英语情景会话讲解教案教学目标：1. 学生能够在日常生活中运用英语进行情景会话。
2. 学生能够理解并应用常见的情景会话用语。
3. 学生能够流利地进行情景会话，包括问候、介绍、购物、就餐等常见情景。
教学准备：1. 教师准备一份包含常见情景会话的教材或教学素材。
2. 准备录音机或多媒体设备，用于播放情景会话的录音。
教学过程：Step 1: 引入情景会话 (5分钟)教师可以播放一段录音或展示一段视频，引入英语情景会话的概念。
可以选择一些简单的情景，如问候、介绍等。
Step 2: 学习常见情景会话用语 (15分钟)教师通过教材、图片或多媒体展示常见的情景会话用语，如问候语、介绍自己、询问对方的姓名等。
教师可以逐句解释并示范正确的语音和语调。
Step 3: 情景会话练习 (20分钟)将学生分成小组，让他们进行情景会话练习。
每个小组选择一个情景，例如购物或就餐，然后模拟这个情景进行对话。
教师可以在每个小组之间轮流观察并提供指导。
Step 4: 情景会话表演 (15分钟)选择几个小组进行情景会话表演。
鼓励学生展示他们在情景会话中的语言运用和表达能力。
教师可以提供反馈和指导，并让其他学生提出问题或给予鼓励。
Step 5: 情景会话拓展 (10分钟)教师可以引导学生思考其他常见情景，如旅行、医院、银行等，然后让学生自由发挥，进行情景会话练习。
鼓励学生使用刚学到的情景会话用语，并提供必要的指导和纠正。
Step 6: 总结和反思 (5分钟)教师与学生一起总结本节课所学的情景会话用语，并鼓励学生反思自己在情景会话中的表现和进步。
教师可以提供一些建议和建议，以帮助学生进一步提高。
扩展活动：1. 学生可以在家中继续进行情景会话的练习，与家人或朋友进行对话。
2. 学生可以录制自己的情景会话，然后与同学分享和互相评价。
教学评估：1. 观察学生在情景会话练习中的表现，包括语音、语调和流利度。
2. 学生完成一份情景会话练习的书面作业，评估他们对所学情景会话用语的理解和应用能力。
铁路客运英语教案全部
铁路客运英语教案全部教案标题：铁路客运英语教案教案目标：1. 学习和掌握与铁路客运相关的英语词汇和短语。
2. 提高学生在铁路客运场景中的听、说、读、写能力。
3. 培养学生的团队合作和沟通能力。
教案步骤：引入活动：1. 利用图片或视频展示铁路客运场景，引发学生对该主题的兴趣。
2. 提问学生是否曾经乘坐过火车，以及他们对铁路客运的了解程度。
词汇和短语学习：1. 教授与铁路客运相关的常用词汇和短语，如ticket（车票）、platform（站台）、departure（出发）、arrival（到达）等。
2. 通过图片、示范和角色扮演等方式，帮助学生理解和记忆这些词汇和短语。
听力训练：1. 播放一段关于铁路客运的对话或公告，要求学生仔细听并回答相关问题。
2. 分组让学生进行听力练习，每组选择一段对话或公告进行模仿表演，并互相评价。
口语练习：1. 分组进行角色扮演练习，模拟乘坐火车的场景，学生扮演乘客和售票员等角色，进行对话练习。
2. 老师引导学生进行实际情景对话，如询问车次、座位号等。
阅读理解：1. 分发一篇关于铁路客运的文章，要求学生阅读并回答相关问题。
2. 分组进行小组讨论，学生分享自己的阅读理解和观点。
写作练习：1. 要求学生写一篇关于铁路客运的短文，包括自己的乘车经历、感受和建议等。
2. 学生互相交换短文，进行修改和反馈。
团队合作活动：1. 将学生分成小组，要求每个小组设计一个铁路客运场景的角色扮演活动。
2. 每个小组进行表演，并互相评价其他小组的表演。
总结和评价：1. 老师对学生的表现进行总结和评价，给予肯定和建议。
2. 学生也可以对自己的学习情况进行自我评价，并提出改进的建议。
扩展活动：1. 邀请一位铁路工作人员来学校进行讲座，介绍铁路客运的相关知识。
2. 安排学生参观当地的火车站，亲身体验铁路客运的过程。
教案评估：1. 观察学生在词汇和短语学习、听力训练、口语练习、阅读理解和写作练习等环节的表现。
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铁路服务英语情景对话（客运值班员班）参与演出角色：列车长1名、列车员A、列车员B、旅客A、旅客B、旅客C(共6名)场景1：3车厢 (找座位)列车员A: Good morning , sir. Ticket, please.(递车票)thanks for your cooperation! This is carriage three. Let me help you (帮助提行李上车)早上好，先生！请出示车票，谢谢您的合作。
这是3车厢，我帮您吧。
旅客A：thank you.谢谢。
旅客A: Excuse me, can you help me find my seat?打扰一下，您能帮我找下我的座位吗？列车员B: Please show me your ticket, it says which seat is yours . Oh，your seat number is 17,follow me ,please.(引领) This aisle seat is yours.请出示下您的车票，那上面有您的座位号码，您的座位号是17，请跟我来，就是这个靠过道的座位。
旅客A: T hanks, you are so kind. but there is someone in my seat. Look!谢谢您的帮助，但是已经有人坐在我的座位上了，看。
列车员B:Sorry to trouble you. I'm afraid you are in the wrong seat. 20c is just two rows behind on the other aisle. Please change your seat.恐怕您坐错位子了，20c正好在那边走廊的后二排。
请换下座位。
旅客B: oh, I’m so sorry. I will change at once.对不起，我马上换座位。
列车长：Dear passengers, welcome to take T12train, the train is from Haerbin to Shenyang. During the trip, if you have some trouble, please connect with the staff or the chief or the police on the train, we will try our best to help you. The train isequiped with air-condition and the windows are intact, so smoking is not allowed in the car. If you want to smoke, please do it at the connection of cars. I am the conductor XXX of this train, I am appreciated of your understanding and support on behalf of our group. 旅客们，大家好，欢迎乘座T12次列车，本列车是由哈尔滨开往沈阳。
在旅途中，如果您有困难的话，请与乘务员或列车长或乘警联系，我们将尽最大力来帮助您。
由于列车是空调车，窗户为全封闭的，所以车内禁止吸烟。
如果您实在想吸烟，请到列车车厢的连接处吸烟。
我是本次列车的列车长，对于您对我们工作的理解的支持，我代表本次乘务组向您表示感谢。
场景2: 3车厢（旅客问路）旅客B: C an I buy food on the train?我可以在火车上买食物吗？列车员A: Yes, a crew member will come by with food to sell.是的，乘务员从你身边经过卖东西。
旅客B: Can you show me where the buffet car is please?你能告诉我餐车在哪吗？列车员A: Yes, there is a restaurant carriage by soft sleeper carriage.Go straight ,you will take it.是的，有餐车，在软卧车厢旁边。
(空几秒钟)列车员A: Please，Help us to keep the train clean.请协助我们，保持火车清洁卫生。
Luggage must not be put in the gateway.行李不准放到过道上。
Please keep gateways clear.请保持过道畅通。
场景3：3车厢（检票）列车长：Welcome to our train. Now please show your ticket, it’s the time to check ticket. Passengers without buying tickets, please go to NO.XX car and make up the ticket.因时间紧没有买票的旅客，请到XX号车厢办理补票手续。
(停几秒钟，看旅客车票)What’s your nationality?请问您的国籍？旅客C:America.列车长：May I know your name?请问您的姓名？旅客C: John.列车长：Spell your name please!麻烦您拼写下您的名字！旅客C：J-O-H-N, John.列车长：Ticket, please. Have your ticket back.您的票！请把票拿好。
场景4: 3车厢（晚点）列车员B：This is a temporary stop.现在是临时停车。
旅客C：How long shall we stop here, please?请问在这停车多久？列车员B：It stays for about 15 minutes.停车大约15分。
旅客C：So the train is now 15 minutes late?所以列车现在晚点15分钟？列车员B：Please don’t worry，the train will arrive on schedule.请别着急，列车将正点到达。
场景5：3车厢（丢东西）旅客A：Excuse me? My wallet has lost. Please help me !打扰一下？我的钱包丢了，请帮帮忙。
列车员B：Take easy, relax! Please speak slowly. What have you got inside?放松，说慢点，里面有什么东西？旅客A：there is some cash, but my identity card is very important for me and there is a photo of my son.有一些现金，最重要的是我的身份证和我儿子的照片。
列车员B：、Don’t worry. We’ll try to find it for you.请不要着急，我们设法帮你找。
we’ll m anage to give it back to you if we find it.请放心，如果我们找到了，我们设法转交给你。
We’ll keep you informed.我们将随时通知您。
列车长：I have got a ~~but I don’t know whether it is yours?我刚拾到～～，不知道是不是你的？Please take care of your valuables.请保管好贵重物品！旅客A：thanks.场景6：3车厢（找医生）旅客B ：Is there any doctor in the train?车上有医生吗？列车员A：There is a hospital at the next station, will you get off the train there?下一站有个医院，您要不要再那里下车？旅客B ：no, I have something important to do ,so must be quick to arrive Shenyang. 不，我有重要的事情要赶时间，所以希望能快点到沈阳。
列车员A：……,let me try ,I will tell it to our chief-conductor, and he will broadcast through all the train. If someone is a doctor, he will help you.让我试试吧，我会将您的情况上报车长，他将会在火车上广播，如果有人是医生，他会来帮助您的。
旅客B ：Thanks very much.万分感谢。
列车长：The destination will be reached in about ten minutes.还有大约10分钟到达终点站Attention, please. The next station is Shenyang.请大家注意，下一张是沈阳。
Passengers for Shenyang station, please get ready.到沈阳的乘客请做好下车准备。
列车员B：Please take your belongings with you.请带好自己的行李物品。
We are looking forward to having you here again.我们期待着您下次乘车。
Enjoy your stay in Shenyang.祝您在沈阳愉快！铁路服务英语情景对话（拟提列车长班）参与演出角色：列车长1名、列车员A、列车员B、旅客A、旅客B、旅客C(共6名)场景1：9车厢 (找卧铺)列车员A: Good morning , sir. Ticket, please.(递车票)thanks for your cooperation! This is carriage nine. Let me help you (帮助提行李上车)早上好，先生！请出示车票，谢谢您的合作。
这是9车厢，我帮您吧。
旅客A：thank you.谢谢。
旅客A: Excuse me, can you help me find my berth?打扰一下，您能帮我找下我的铺位吗？列车员B: Please show me your ticket, it says which berth is yours . Oh，your berth number is 17 upper ,follow me ,please.(引领) This upper berth is yours.请出示下您的车票，那上面有您的铺位号码，您的铺位号是17上铺，请跟我来，就是这个上铺。