商务英语综合教程第一册Unit 5 Business Speech

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《商务英语综合教程》 Unit (5)

《商务英语综合教程》    Unit  (5)

5. Hearing the news, she shook her hand in
.
6. Adverts must not create a
impression.
7. She
her dog with the finest steak and salmon.
8. The government was reluctant to
.
Additional Reading
Customer service mistakes (and how to avoid them)
Savvy companies understand and value the importance of customer service. They recognise that providing excellence in customer service is a sure-fire way of keeping customers loyal and getting them to buy from you again. And if you’ve got high customer retention, then that will also benefit your business’ bottom line.
Without customers, you would have no business. Therefore, organizations need to develop customer 4 and 5 to retain their customers.
Making the customers happy can give a 6 result to company. It is better to have proper communication with customers, stick to your 7 made, treat customers nicely, make innovations to attract new customers and 8 the old customers, properly deal with customer complaints and remember the golden rule.

(全新版)大学英语《综合教程》第一册 Unit 5

(全新版)大学英语《综合教程》第一册 Unit 5
Valentine’s Day is lover’s holiday celebrated on February 14, the feast day of St. Valentine, one of the two 3rd century Roman martyrs of the same name. St. Valentine is considered the patron of lovers and especially of those unhappily in love. The feast day became a lovers’ festival in the 14th century. Today it is marked by the exchange of romantic cards (valentines), flowers, chocolate of heart shape, and other gifts.
• One word frees us of all the weight and pain of life: That word is love. -- Sophocles
• Passion makes the world go round. Love just makes it a safer place. -- Ice T, The Ice Opinion
Valentine’s Gift
• Valentine’s Card
Байду номын сангаас
• Flowers
• Chocolate of heart shape
• Love pot
• Teapot flower
• Pitcher flower
• Plate flower

新视野商务英语综合教程第一册

新视野商务英语综合教程第一册

新视野商务英语综合教程第一册一、简介新视野商务英语综合教程第一册(New Horizon Business English Coursebook 1)是适用于商务英语学习者的教材。

本教材包含了商务英语的基础知识和实用技能,旨在帮助学习者提高商务英语沟通能力和跨文化意识。

二、教材结构新视野商务英语综合教程第一册共分为十个单元,每个单元包含了不同主题的商务英语内容。

以下是教材的大致结构:1.单元导言:每个单元开始都有一个导言部分,介绍本单元的主题和学习目标。

2.课文:每个单元包含一篇商务英语课文,涵盖相关主题的实际场景和对话。

3.词汇和语法:教材提供了相关的商务英语词汇和语法知识,帮助学习者扩大词汇量和提高语法运用能力。

4.阅读理解:针对课文和相关主题设置的阅读理解练习,帮助学习者理解文章内容并提升阅读能力。

5.听力理解:通过听取相关对话和演讲,帮助学习者训练商务英语听力技巧。

6.口语表达:通过相关的练习和情景对话,帮助学习者提高商务英语口语表达能力。

7.写作练习:教材提供了不同类型的商务英语写作练习,培养学习者的书面表达能力。

8.文化窗口:每个单元的文化窗口部分介绍了不同国家和地区的商务文化和礼仪,帮助学习者了解跨文化交际的重要性。

三、学习目标通过学习新视野商务英语综合教程第一册,学习者将能够达到以下学习目标:1.掌握商务英语的基础词汇和语法知识。

2.提高商务英语听说读写技能。

3.增强跨文化意识和跨文化交际能力。

4.理解不同国家和地区的商务文化和礼仪。

四、教材特点新视野商务英语综合教程第一册具有以下特点:1.实用性:教材中的课文和练习都是与实际商务场景相关的,学习者可以直接应用到工作中。

2.多媒体支持:教材配有相关的听力材料和网上资源,帮助学习者进行听力训练和扩展阅读。

3.全面性:教材涵盖了商务英语的多个方面,包括会议、商务信函、电话沟通等。

学习者可以全面提升商务英语能力。

4.灵活性:教材中的练习形式多样,既有个人练习,也有小组合作,有助于学习者的主动参与和互动。

商务英语听说教程上 Unit 5Business Meeting

商务英语听说教程上 Unit 5Business Meeting
<Business Meetings>
Task 2 Role-play Make a role-play in groups of four with the help of the following situation.
Company X is going to have a meeting. The chairman will preside the meeting. Speaker A says that the new products has made a great success and suggests an increase in the production. Speaker B asks the chairman if it would be possible for the company to have a farewell party for the Senior Accountant who has been with the company since its formation 30 years ago and now is due to retire and if the chairman could make a speech at the dinner. Speaker C reports the progress in the company’s moving to a new building.
spare copies of the agenda on the table. Alisa: I see. I’ve already done that. David: What about the projector ? Alisa: There was something wrong with the screen but it has been repaired. David: Well done, I have come to tell you that you have to take the minutes during the meeting. Alisa: Should I write down all words that everyone says? David: No. it is unnecessary and difficult to write down all words, you just make a note of the topic which are discussed and the results of the discussion . Alisa: That’s OK. David: So everything is clear. I hope our organization of the meeting will be successful. Alisa: So do I.

《商务英语综合教程》 Unit (5)

《商务英语综合教程》    Unit  (5)

Section A Gap-Filling
Complete the gap-filling task according to the text.
Customer Is King—Make the King Happy
The position of customers in the market nowadays is different from the past. At present they have more choices of products which suit their 1 , needs and desires. The reasons for this change are that the change of market from 2 to 3 , and the matter of customer preference is simply a matter of what the customers wants to buy.
1. What caused customers to be kings nowadays? 2. In accordance with the text, how to provide
excellent customer services? 3. What kinds of customers are right customers?
《商务英语综合教程》(基础)
Unit 5 Customers
A. Brainstorming B. Business Knowledge
◆ Additional Reading C. Business Skills D. Business Actions
◆ Additional Reading E. Highlights Vocabulary Suggested Answers

商务英语unit5听力原文

商务英语unit5听力原文

P59Speaker 1(来自中国的):当我第一次来到美国,一切都很奇怪。

在中国,人们通常做的事不如此公开表达他们的意见。

我们喜欢说话,但我们更保留自己的意见。

我发现美国人很直言不讳,用来表达自己。

起初我感到不足,我很害怕打开我的嘴!我很惊讶的学生挑战他们的教授以及员工认为他们的老板。

首先在我看来像一个不尊重上级,但现在我知道这是正常的。

我还发现幽默奇怪的一开始,我永远理解不了的笑话。

但是我适应,甚至开始嘲笑一些笑话。

发言人2(英国):当你在沙特阿拉伯,是非常重要的遵守所有的社会和衣服约定。

我总是常常穿一件长袖衬衫和夹克——即使在令人窒息的热。

如果我沙特主机删除他的鞋子进入一个建筑,然后我必须做同样的事情。

我必须记住不会点,在任何情况下用左手吃饭。

另一件我必须记住不是坐我的鞋的唯一或暴露我的脚。

发言人3(日本):现在我习惯了巴西做生意的方式,但它需要花费一些时间。

在日本,我们想提前计划,设置预约提前几周对我们来说并不是一个问题。

然而,我们所做的发现奇怪的是巴西人的方式触摸你的手臂或背面,跟你说话。

我们日本人比这更加正式和大量的身体接触在公共场合不是我们的风格。

此外,巴西人更放松,他们往往花十五分钟左右开始一个会议前闲聊。

我觉得这有点浪费时间,但是我们必须遵守他们的风俗。

我发现它令人沮丧的,但你知道,它有助于了解人们通常和会议然后运行更平稳。

发言人4(来自美国):我发现许多法国人对着装很认真,所以我不得不做出一点努力,因为我认为我们美国人更随意。

有时我觉得这有点令人窒息,因为我喜欢我的夹克,卷起袖子当正事。

法国人不这样做,所以我必须保持我的夹克在会议。

我发现有点恼人的是法国人对时间的态度。

与许多美国人相比,他们对自己的计时相当因果所以我不要包太多一天。

对我来说,最大的挑战之一是提高我的法语。

他们肯定像你试图讲的语言,即使你不能用法语进行整个会议。

发言人5(阿联酋):我发现澳大利亚社会比阿拉伯社会更多的因果。

Unit 5商务英语综合教程1

Unit 5商务英语综合教程1
Business Center
Translation
商务英 语综合 教程1
Lead-in
Task 1 Match the following famous sports stars with their Olympic events.
< Back
Next >
Home
商务英 语综合 教程1
Lead-in
gate of the stadium.
< Back
Next >
Home
商务英 语综合 教程1
Lead-in
Task 3 Listen and fill in the following blanks.
Script: Peter: Hi, Jane! Have you finished the marketing project of Ms.Black’s class? Tomorrow is the deadline. Jane: Oh. That project has tortured me for three weeks! Yesterday I sat up until midnight and finally finished it. I really need to relax myself now. Peter: Me too. What’s your plan for this coming weekend? Jane: This weekend? I haven’t thought about that. Peter: On Saturday, there will be a football match between Scotland and Wales for the 2014 World Cup qualification at the Murryfield Stadium. Would you like to go with me?

职通商务英语(第三版)综合教程1 Unit 5-1

职通商务英语(第三版)综合教程1 Unit 5-1
Career Express Business English (Third Edition)
Comprehensive Course 1
Unit 5 Marketing
CONTENT
Lead-in Tasks Introductory Remarks Warming-up Discussion Intensive Reading Practice
Warming-up Discussion
Before you read, work in pairs and discuss these questions.
(1) What’s the role of a marketing department in a company? (2) What variables do you think a successful marketing strategy should consider?
Intensive Reading
Product
The term product refers to what the business or nonprofit
organization offers to its prospective customers or clients (4).
The offering may be tangible goods, such as a car, a pen or
Intensive Reading
These four P’s are the parameters that the marketing manager can control, subject to the internal and external constraints of the marketing environment (3). The goal is to make decisions that center the four P’s on the customers in the target market in order to create perceived value and generate a positive response.

商务英语听说教程上 Unit 5Business Meeting

商务英语听说教程上 Unit 5Business Meeting

Part A - Task 1 Conversation
Listen to the following conversation and fill in the missing words.
David: Alisa, the meeting is scheduled for 1:30 this afternoon. Have you made the necessary arrangements ? Alisa: Yes, the room is ready for the meeting. I have put water, pens and name cards on the table for each participant . David: Good, I think you should prepare the minute book and some
1) What is the purpose of an agenda? The purpose of an agenda is to speed up the meeting and keep everyone to the point.
2) What are reported in minutes?
1) How do you define the term “business meeting”? 2) Why do people have business meetings? 3) What are the general procedures of holding a meeting and the necessary preparations for each step?
Part B - Task 2 Conversation

商务英语综合教程第一册Unit 5

商务英语综合教程第一册Unit 5

6. Suspend disbelief. During your speech, pretend that you are the expert on your topic.
7. Don't picture people naked to control nerves. You could get a case of the giggles.
8. Don't make a speech on a topic that you are not prepared to answer questions on. Your audience will know.
9. Open with a joke only when it is appropriate, and use a tasteful joke
5. Limit your speech
No one likes a drawn out speech. Keep it down to just a few minutes, especially if there are other speakers.
6. End your speech appropriately
HOW TO MAKE AN EFFECTIVE SPEECH
1.Narrow your speech topic
Identify what you want to say, and how you would like to say it. Do this by brainstorming every point you could possibly make.
making. 4. Use controlled breathing to calm nerves. Inhale, pause, exhale. 5. Right before your speech, clench your fists as tight as you can and

(全新版)大学英语《综合教程》第一册 Unit 5

(全新版)大学英语《综合教程》第一册 Unit 5

• Public libraries in the U.S.
Public libraries in the U.S. are free to the public. One can get a library card at the local library by filling in a form and showing the librarian a valid ID and something to prove that one lives in the neighborhood (e.g., a used and stamped envelope with one’s name as the addressee, one’s phone bill, gas bill, etc.). Besides borrowing books, people go to libraries to borrow video tapes, use the computers there, attend book readings by authors and other cultural events. Libraries are regarded as community centers.
Her work reflects intelligence. 她的工作显示出她的智慧。
• reflect on: to form or express carefully considered thoughts about
He reflects on his country's place in history.
• locate: find the exact position of
locate Albany on the map

(全新版)大学英语《综合教程》第一册Unit5

(全新版)大学英语《综合教程》第一册Unit5

(全新版)大学英语《综合教程》第一册Unit5 (Unit 5)In today's fast-paced world, the importance of learning English cannot be overstated. English has become a universal language, connecting people from different cultures and backgrounds. As an integral part of the curriculum, the "Comprehensive Tutorial" series of textbooks aims to provide students with a solid foundation in the English language. In this article, we will explore the key features and benefits of the newest edition of the "Comprehensive Tutorial" series, specifically focusing on Unit 5.Unit 5 of the "Comprehensive Tutorial" series introduces students to the theme of "Education." This unit aims to enhance students' language skills while also providing them with valuable knowledge about the education system and its challenges. The unit comprises various sections, each targeting different language aspects and addressing specific educational topics.One of the highlights of Unit 5 is its focus on vocabulary expansion. The unit includes a wide range of academic and educational vocabulary words that students can incorporate into their everyday language use. From "curriculum" to "plagiarism," students will gain a comprehensive understanding of essential terms related to education. Numerous exercises and activities within the unit make it possible for students to actively engage with the new vocabulary and reinforce their learning through practice.Furthermore, Unit 5 also emphasizes writing skills. It includes a section dedicated to academic writing, guiding students through the process ofconstructing well-structured essays. The unit introduces students to various types of essays commonly encountered in an academic setting, such as argumentative essays and descriptive essays, providing them with a step-by-step approach to master each style. By following the provided guidelines and practicing the given exercises, students can enhance their writing abilities and prepare themselves for future academic challenges.In addition to vocabulary expansion and writing skills, Unit 5 also focuses on developing students' listening and speaking skills. Through a variety of authentic recordings and interviews, students are exposed to real-life situations related to education. They have the opportunity to listen to different accents and improve their listening comprehension skills. The unit also incorporates interactive speaking activities, enabling students to engage in discussions and express their opinions on a range of educational topics. These activities foster a collaborative learning environment, encouraging students to actively participate and communicate in English.Another unique component of Unit 5 is its incorporation of cultural insights. The unit explores the significance of education in different cultures around the world, shedding light on educational practices, beliefs, and traditions from diverse perspectives. By understanding the cultural nuances associated with education, students develop a global mindset and become more open-minded individuals.To enhance self-assessment and independent learning, Unit 5 includes regular self-evaluation exercises and a comprehensive review section at the end of the unit. These features allow students to gauge their progress,identify areas of improvement, and reinforce their understanding of the unit's content.In conclusion, Unit 5 of the "Comprehensive Tutorial" series offers a comprehensive and engaging approach to learning English in the context of education. Through its focus on vocabulary expansion, writing skills, listening and speaking abilities, cultural insights, and self-assessment, the unit equips students with the necessary tools to excel in their language learning journey. The newest edition of the textbook serves as a valuable resource for both teachers and students, providing a solid foundation for developing a strong command of the English language.。

新视野商务综合教程1_U5教师用书

新视野商务综合教程1_U5教师用书

Unit 5Business MeetingLead-inTask 1Suggested AnswersAll of the 8 terms.Task 2Suggested Answers∙Picture A: This kind of meeting room is chosen when the speaker needs to use a projector and a laptop, and the participants need to have discussions in groups.∙Picture B: This kind of meeting room is commonly used to hold international or nationwide meetings where high-level political or economic heads gather to discuss important issues. ∙Picture C: This is a meeting room with online conferencing equipment, which enables companies to keep in touch with employees, business contacts or clients in other placeswithout spending too much time or money on traveling.∙Picture D: This type of meeting room can only hold a few people. It is used for the routine meetings of small departments or project teams.∙Picture E: This kind of meeting room is suitable for formal lectures. Rows of conference tables with chairs facing the stage in the front provide writing space for each attendee.Reading AStarting PointTask 1Translation如何组织具有成效的商务会议商务会议是团队或组织成员进行沟通最重要的方式之一。

商务英语视听说unit5听力

商务英语视听说unit5听力

商务英语视听说unit5听力Unit 5 Business English ListeningIn this unit, learners will be focusing on some key phrases used in business English. The listening segment ofthe lesson will start off with a discussion of product features. The speakers will use sentences like "This item is made from high-grade materials" and "It has been designed to last for years". They will also discuss the advantages of having the product, such as "You can save money in the long run" and "It is easier to maintain than other products".The next part of the listening segment will focus on customer concerns. The speakers will talk about the warranty offered with the product, as well as the return policy. They will also discuss how the customer can take advantage of any discounts that might be available.The third part of the listening segment will look at the delivery and installation process. The speakers will discuss things like the estimated delivery time, the cost of shipping, and whether or not the item will require professional installation. They will also discuss if there are any special considerations that need to be taken into account, such asthe size of the item or the weight.Finally, the speaker will wrap up the lesson by summarizing all the key points that were discussed during the listening segment. This will help the learners to better understand and remember the important points that werecovered in the lesson.。

商务英语综合教程1王立非unit5

商务英语综合教程1王立非unit5

Unit 5Part OneI. Topic-related WordsSuggested answer1.account: Some banks make it difficult to open an account.2.bill: They had to mortgage their home to pay the bills.3.cheque (BrE)/check (NAmE): You can choose to pay by cheque/check or cash.4.ATM: Put your cash, ATM card and receipt away before leaving the ATM.5.credit: You will be paid by direct credit into your bank account.6.debit: The total debits on the account were $2,000 last month.7.balance: The statement of total debits and credits is known as balance.8.savings: I keep my savings in the bank.9.deposit: Long-term stock market investments have produced superior returns compared withcash deposits.10.payment: The total payment of $1,000 is due on December 31.11.debt: You have to pay off all your debts before you leave the country.12.loan: It took three years to repay my school loans.II. Quotations1. “Some people are masters of money and some people are slaves of it.”— Russian Proverb The Russian proverb emphasizes people’s attitudes toward money, and indicates the possible results of different strategies of managing money. You can control money and make full use of it, or you can be controlled by it.2. “Getting money is like digging with a needle; spending it is like water soaking into sand.”— Japanese Proverb The Japanese proverb illustrates the processes of earning money and spending money by means of metaphors. Making money is difficult, while spending it is easy.III. Listen, Watch and DiscussKey1.to earn enough money to pay for the things they need2.to earn enough money for a family to survive3.to return to good financial health4.to pay too much for things5.to pay a lot of money6.opinionTranscriptNow, the VOA Special English program WORDS AND THEIR STORIES.(MUSIC)Most people enjoy working for several reasons. Their job might be fun, or they like theiremployer and the other people at work. Most people I know, however, work for the money. I do not know anyone who is loaded, or extremely rich. Most of my friends work to earn enough money to live. They have to make ends meet. They have to earn enough money to pay for the things they need. Some even live from hand to mouth. They only have enough money for the most important things.They struggle to earn enough money to bring home the bacon. It can be difficult to earn enough money for a family to survive. Sometimes, poor people even get caught short. They do not have enough money to pay for what they need.Or they have to spend or lay out more money than they want for something. When this happens, poor people have to tighten their belts and live on less money than usual. I hate when I have to live on less money. It takes me longer to get back on my feet, or return to good financial health.However, other people are on the gravy train. They get paid more money than their job is worth. These people make a bundle. They really rake in the cash. In fact, they make so much money that they can live high off the hog. They own the best of everything and live in great ease. Sometimes they pay an arm and a leg for something.Because money is no object to wealthy people, they will pay high prices for whatever they want. Sometimes, they even pay through the nose. They pay too much for things.I am not rich. I did not make a killing in the stock market when my stocks increased in value. Yet, I am not poor either. When I go out with friends, I do not want to shell out or pay a lot of money. Often, my friends and I will chip in or pay jointly for a fun night out. When we go to restaurants the meal is Dutch treat. Each person pays his or her own share.Once, the owner of a restaurant gave us a dinner on the house. We did not have to pay for our meals. However, I admit that we had to grease someone’s palm. We had to pay money to the employee who led us to our table. The money was for a special request. Yes, it was a buy off. The employee put us at the top of the list for a table instead of making us wait like everyone else. We had a great time that night and the meal did not set me back at all. I did not have to pay anything.Because of that experience, I will always remember that nice things still happen in a world that is driven by money. But, that is just my two cents worth. It is just my opinion.(MUSIC)WORDS AND THEIR STORIES, in VOA Special English, was written by Jill Moss. I’m Faith Lapidus.Part TwoWarm-up ActivitiesSuggested answer1. The most commonly charged credit card fees:1) Annual FeeWhat is it: a yearly fee charged for the convenience of having the credit cardWhich cards have it: mostly secured cards, charge cards, and subprime credit cardsHow much is it: varies, usually from $25 to $300/yearHow often is it charged: once a yearHow to avoid it: ask your creditor to waive the fee. Some credit cards automatically waive the feeif you make a certain amount of purchases in a year.2) Application FeeWhat is it: A fee charged when you make an application for a credit cardWhich cards have it: All credit cards can have it, mostly secured credit cardsHow much: varies by credit card, $10—$50 per applicationHow often is it charged: once each time you make a credit card applicationHow to avoid it: ask to have it waived or apply for a card without an application fee3) Balance Transfer FeeWhat is it: A fee charged for making a balance transferWhich cards have it: cards that allow balance transfersHow much: usually 1%—3% of the amount transferred per transferHow often is it charged: once per balance transferHow to avoid it: use a card that doesn’t charge balance transfer fees4) Cash Advance FeeWhat is it: making a cash advanceWhich cards have it: cards that allow you to withdraw a cash advanceHow much: usually 1%—3% of the advance per cash advance transactionHow often is it charged: once each time you make a cash advanceHow to avoid it: use a card that doesn’t charge fees for cash advances5) Finance ChargeWhat is it: a monthly charge for the convenience of carrying a credit card balance beyond the grace periodWhich cards have it: all cards except those with zero percent interest ratesHow much: depends on your card’s APR, balance, and method of calculating finance chargeHow often is it charged: once per billing cycleHow to avoid it: pay your balance in full before the grace period expires6) Return Check FeeWhat is it: having a payment check returned from your bankWhich cards have it: all cardsHow much: varies, ~$38How often is it charged: once each time your check is returned by the bankHow to avoid it: make sure you have funds available in your account when you write a check for payment2. The meaning of relevant words/expressions1)interest rate: Rate, usually expressed as a percentage per annum charged on money borrowedor lent. The interest rate may be variable or fixed. 利率2)mortgage: A debt instrument, secured by the collateral of specified real estate property, thatthe borrower is obliged to pay back with a predetermined set of payments. Mortgages are used by individuals and businesses wishing to make large value purchases of real estate without paying the entire value of the purchase up front. 抵押3)dividend: An amount of the profits that a company pays to people who own shares in thecompany. 红利4)down payment: A sum of money that is given as the first part of a larger payment. If youmake a down payment on sth, you pay only a percentage of the total cost when you buy it.You then finish paying for it later, usually by paying a certain amount every month. 分期付款的首付款5)mutual fund: (NAmE) unit trust (BrE). A mutual fund is an organization which investsmoney in many different kinds of business and offers units for sales to the public as an investment. 共同基金是一种利益共享、风险共担的集合投资方式,即通过发行基金单位,集中投资者的资金,从事股票、债券、外汇、货币等投资,以获得投资收益和资本增值。

商务英语阅读第一册上 Unit 5

商务英语阅读第一册上 Unit 5

One caregiver said that she had always been close to her mother; another was the oldest child; another was the youngest child. In a word, they all felt that they could do the job better than anyone else.
Because they often have jobs responsibilities to take care of.
and
other
Why is a spouse usually reluctant to use community services to help care for the dependent person?
Pre-reading Expressions
Expressions that are likely to be used to talk about the old people:
A health diet is helpful to the old. Caring of the old can be stressful. Old age is often accompanied by all kinds of diseases such as high blood pressure.
Pre-reading Questions
Should the elderly live with their adult children or by themselves independently?
Live with children: In case of an emergency – a fall, a stroke, they can be looked after; They won’t feel lonely; They will be able to baby-sit their grandchildren; They can help with house chores. Live independently: A feeling of self-reliance is encouraged; Avoid conflicts or tension between generations arising from different values. Avoid being a family burden

商务英语听说unit5 Business Fairs

商务英语听说unit5 Business Fairs

商务英语听说u n i t5B u s i n e s s F a i r s -CAL-FENGHAI.-(YICAI)-Company One1Part A Intensive ListeningPhoneticDirection: you’ll hear one word read from each group. Repeat for the first time you hear. Then listen again and tick them out. (√)(1) a. metal b. matter c. maths d. method(2) a. chair b .cheer c. shell d. shall(3) a. miner b. mine c. mirror d. minus(4) a. bird b. hurt c. heard d. third(5) a. beer b. bear c. pair d. beard2. Direction: you’ll hear eight sentences. Repeat for the first time you hear. Pay attention to the stresses and tones. Then listen again and write them down. Check your answers when you listen for the third time.(1) I’m calling to inform you that we have decided to make the purchase.(2) Do you have any plans to sell in Europe(3) Our company is ranked second in the business.(4) we doubled our output in this department as a result.(5) we could make delivery of this parcel as soon as possible.(6) We find you price 25% higher compared with other companies.(7) How much does have to pay if she stay for 3 days?(8) The new company can give him 2,000 dollars a month as a start.Part B Extensive ListeningDialoguesDirection: You’ll hear 5 short dialogues in this section. At the end of each dialogue, one question will be asked. Each dialogue and question will be spoken only once. Mark the best answer for each question.1. W: Do you think we should park the car downtown?M: I don’t know where we can.Q: What’s is being discussed?A: They want to go downtown.B: They want to go to a park?C: The man doesn’t know where to park the car.D: The man wants to know where the park is.2. M: If I place an order for these products, when can you deliver them?W: For these products, we can arrange shipment at once. It would take longer, say, three month, if you want to order special designs.Q: When can products of special design be delivered?A. At onceB. Three months laterC: No special design can be delivered D. Anytime3.W: Are you glad that you came to work in WashingtonM: Yes, indeed. I’d considered going to New York or Boston, but I’ve never regretted my decision.Q: Where does the man live now?A. In New YorkB. In MichiganC. In BostonD. In Washington4. M: Registration always takes so long.W: What bothers me is all the people who cut in line.Q: What bothers the woman?A. RegistrationB. When the line breaksC. People who don’t wait their turnD. How long the line is5. M: Did you buy your car from that dealer in the city?W: He went out of business last week.Q: What does the woman mean about the car dealer?A. He went out of the cityB. He went abroadC. He didn’t want to sell that car to herD. He didn’t do that business any morePassageThe 10th China International Agricultural MachineryExhibitionDirection: listen to the passage and complete the following exercise.Since 1997, China International Agricultural Machinery Exhibition has become the biggest agricultural machinery exhibition in China and Asia, and it is also the most popular exhibition for farmers in Asia. In 2005, it was held in Anhui International Exhibition Conference Center, Hefei, Anhui, Province. The exhibition area was 80,000 square meters, and1,512 exhibition and 108,038 visitors from domestic and overseas were involved in the exhibition, covering 15 countries.In order to solve the issues concerning agriculture and to increase the farmers’ income, since the year of 2004, China central government has adopted series of supporting policies and laws. The government has reduced agricultural tax and increased subsidy for the farmers growing grain, and for the purchase of agricultural equipment. Within 2 years, the agricultural tax and agricultural special product tax(excluding tobacco) will be cancelled completely throughout China. So far, the two taxes have been reduced in 27 province, cities and autonomous regions. In 2006, the central government finance made great efforts in subsidizing agriculture. Most of the agricultural machinery and equipment manufacturers can enjoy the subsidy. On the side of law, the people’s Congress has issued the special provisions for promotion of agriculture.For Exhibitors and Visitors, Please Contact:Our address: Room 3040, No.26, South Yuetan Street, Xicheng District, Beijing, ChinaPost code:100825Website: www. Camf. Com .cnE-mail: agrimachine@Contact: Mr. Henry Xiao, Miss Wang LiTel: 0086-10-68596444, 68527326Fax: 0086-10-68526910Section AFill in the blanks with the information you hear.For Exhibitors and visitors, Please Contact:Our address: Room 3040, No.26, South Yuetan Street, xicheng District, Beijing, ChinaPost zip: 100825Website: E-mail: agrimachine@Cte: Mr. Henry Xiao, Miss Wang LiTel: 0086-10-68526910Fax: 0086-10-68526910Section BListen to the passage again and fill in the blanks with the words you hear.Since 1997, China International Agricultural Machinery Exhibition has become the biggest agricultural machinery exhibition in China and Asia, and it is also the most popular exhibition for farmers in Asia. In 2005, it was held in Anhui International Exhibition Conference Center, Hefei,Anhui, Province. The exhibition area was 80,000 square meters, and 1,512 exhibition and 108,038 visitors from domestic and overseas were involved in the exhibition, covering 15 countries.In order to solve the issues concerning agriculture and to increase the farmers’ income, since the year of 2004, China central government has adopted series of supporting policies and practices for farmers.ConversationBooking a ConferenceDirections: listen to the conversation and complete the following exercises.Thomas Johonson, an assistant manager of Beijing Textiles Company wants to enquire about booking a conference. He is callingABC Conference Center to book a conference. And Mary, a clerk in the Sales of Office of ABC Conference Center, is answering him.Mary : ABC Conference Center, may I help you .Thomas: I am calling from Beijing Textile Company, and I want to get some information about your center, because we want to hold a conference in your place.Mary :It’ my pleasure to help you ,What’s the number of attendees?Thomas: About 200.Mary :When will the conference be held?Thomas:26-31 May.Mary :Let me have a check, please. We have vacant suites and a conference hall during that period.Thomas: That’s good. I guess the experts can get the VIP treatment, can they?Mary :Sure.Thomas: And the rate?Mary :Standard hotel room,1000 RMB yuan or 130 US dollars.Thomas: Ok, can you send me the reservation from and the prospectus of your meeting facilities by fax?Mary : Yes, sir. Your name and fax number, please?Thomas: My name is Thomas Johnson, and my fax number is 5567-8976.Mary :Mr. Johnson ,your fax number is 5567-8976.Thomas: Thank you very much. Bye-bye.Mary :My pleasure, good-bye, Mr. Johnson ,thank you for calling.Section AChoose the best answer to each of the following questions.1.What’s is Mr. JohnsonA. MangerB. AssistantC. A clerkD. A salesperson.2.What is the conversation mainly about?A. Booking a ticket.B. Book a flight.C. Making an appointment.D. Booking a conference.3. How will Mary send the forms and the prospectus of meetingfacilities?A. By telex.B. By phone.C. By mails.D. By fax.4. How many people will attend the meeting?A. 100.B. 200.C. 300.D. 400.5. What is Mr. Johnson’s fax number?A. 576-8976B. 5567-8769.C. 5576-8976.D.5756-7869. Section BListen to the dialogue again and fill in the blanks with the words you hear.1.I am calling from Beijing Textiles Company, and I want to getsome information about your center.2.We have vacant suites and conference hall during the period.3.I guess the experts can get the VIP treatment ,can they?4.Can you send me experts the reservation form and theprospectus of your meeting facilities by fax5.Standard hotel room, 1,000 RMB yuan or 130 US dollars.Part C Oral Practice1.Role-play the conversation with the words and usefulsentences given in the text.2.Work with your partner to make dialogues with the situationsgiven below.Task 1:Suppose you are a researcher. You want to know if the pubic are interested in your washing machines. Now you aredoing some research in the street. You meet several people and ask them questions. The rest of the class will play the role the interviewees.Task 2:Suppose you are a clerk in the meeting department. Do a research, and then report your research to your manager ondeveloping a new area.Task 3:You are the manager from a company. You are discussing the size, location, transportation and facilities of a trade fairwith the an organizer.3.Discuss the following topics.(1)What does the rise air-conditioner sales reflect in Chinesepeople’s attitude toward life?(2)What is your definition of “basis comfort at home”(3)Have you ever been hurt by fake productsIf so, tell the story.(4)Frankly speaking ,if you want to buy music or computersoftware, and there are some cheap, pirated(盗版的)products available, would you choose to buy themWhy or not?Part D Related information1.Background NotesChina’s exhibition industry has been booming in the past two decades with sustained and rapid growth of national economy. As a developing and large market in Asia, China has been attracting more and more investors since the implementation of opening up and reform policy. Exhibition industry has been playing an important role in introducing advanced technology and equipment to China and in promoting trade and economic cooperation between China and the world. According to incomplete statistics of China Council for the promotion of International Trade, the number of international exhibitions has been increasing. In addition, more new and modern exhibition facilities are being built up; more people are involved in related business; more rules and expertise are needed. We are organizing various conventions and exhibitions in China, for all the people interested in China and its development.As an uprising green industry, MICE(Meeting, Incentive, Congress and Events) Industry(会展业) has shown its vitality inChina and has formed 5 Industrial belts(Beijing &Tianjin-Northern China MICE Industry Economic Development belt, Northeast Frontier Trade MICE Industry Economic Development Belt, Yangtze River Delta-Eastern China MICE Industry Economic Development Belt, Pearl River Delta-Southern China MICE Industry Economic Development Belt and Central-eastern China MICE Industry Economic Central Cities ). By researching the developing condition of condition of MICE Industry, promoting and pushing the future MICE Industry by market managerial methods, the synthesis competitive ability of China will be enhanced anf will be in line with the international market. And display the Butterfly Effect in MICE Industry which is a major method in the future city economic development.eful Expressions(1)By the way ,before leaving this subject, I would like to a fewcomments.(2)Would you let me know your fax number?(3)Would it be too much to ask you to respond to my question bytomorrow?(4)Could you consider accepting our counter proposal(反对案)(5)I would like really appreciate your persuading yourmanagement(经营团队)(6)I would like to suggest that we take a coffee break.(7)Maybe we should hold off until we have covered item B on ouragenda.(8)As a matter of fact, we would like to discuss internally regardingitem B.(9)Then what are you main products?(10)How about their sales position?(11)There are various kinds of arts and crafts on display here.(12)I found a wide variety of articles, and some of them, I think,can find a ready market in my country.。

商务英语综合教程(上册)Unit 5

商务英语综合教程(上册)Unit 5

Notes
spending, is classed as government investment (gross fixed capital formation), which usually is the largest part of the government gross capital formation. Acquisition of goods and services is made through own production by the government (using the government's labour force, fixed assets and purchased goods and services for intermediate consumption) or through purchases of goods and services from market producers. Government expenditures that are not acquisition of goods and services, and instead just represent transfers of money, such as social security payments, are called transfer payments. Government spending can be financed by seigniorage, taxes, or government borrowing.
A mortgage loan is a loan secured by real property through the use of a mortgage note which evidences the existence of the loan and the encumbrance of that realty through the granting of a mortgage which secures the loan. However, the word mortgage alone, in everyday usage, is most often used to mean mortgage loan.
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Unit 5
Business Speech
HOW TO MAKE AN EFFECTIVE SPEECH
1.Narrow your speech topic
Identify what you want to say, and how you would like to say it. Do this by brainstorming every point you could possibly make.
8. Don't make a speech on a topic that you are not prepared to answer questions on. Your audience will know.
9. Open with a joke only when it is appropriate, and use a tasteful joke
"Ummm..." is an example of an audible pause. When you feel the pause coming on, take a breath instead.
4. Make eye contact with your audience
Glance at the people in the back of the room as well as the front. Hold the glance for no more than five seconds.
making. 4. Use controlled breathing to calm nerves. Inhale, pause, exhale. 5. Right before your speech, clench your fists as tight as you can and
let go. This will help with shakiness.
Mayun personal introduction
• English name: Jack Ma
• Birthplace: Hangzhou Zhejiang province
• Date of birth: October 15, 1964
• Career:Alibaba group chairman and CEO
completely confident that you will address your topic. 2. Acknowledge that everyone experiences some anxiety before
public speaking and do it anyway. 3. Use hand gestures. Body language is an important part of speech
5. Limit your speech
No one likes a drawn out speech. Keep it down to just a few minutes, especially if there are other speakers.
6. End your speech appropriately
Background information
Warren Buffett's advice to young people: * Stay away from credit cards and invest in yourself. * Money doesn't create man it is the man who created the money. * Live your life as simply as you can. * Don't do what others say, listen to them, but then do what you feel is the right thing to do. * Don't buy brand names; instead just wear those things in that make you feel comfortable. * Don't waste your money on unnecessary things; rather spend it on those who are really in need. * It's your life so why allow others to rule our life.
Always thank your audience before you end your speech. If you can't think of anything to say to conclude your speech, Kill your nerves by perfecting your speech. Practice until you are
• Graduateschool:Hangzhou normal college, won the foreign language degree
2.Identify your audience, and adjust your tone
You would not speak at a company meeting in the same matter that you would speak with your friends.
3.Do not use audible pauses in your speech
6. Suspend disbelief. During your speech, pretend that you are the expert on your topic.
7. Don't picture people naked to control nerves. You could get a case of the giggles.
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