Refund and exchange
旅游英语：Refund or Exchange 退款或退换
旅游英语：Refund or Exchange 退款或退换Refund or Exchange退款或退换I bought a pair of sunglasses here yesterday. But when we went home, I found something wrong with it. I want to change another pair.我昨天在这买了一副太阳镜，回去后发现有点小问题，我想换一副。
I guess I have to return them.我想我得退货。
I bought this Network Walkman yesterday. But now it doesn’t work.昨天买的这个网络随身听，现在开不了机。
Do you want to refund your money or change another new one?你是要退钱还是换个新的？Can I change this phone frame?能给我换一下这个相框吗？Do you have proof that you bought it here?你能证明你是在这儿买的吗？We’re very sorry to have put you into trouble. Please come again.很抱歉给你添麻烦了。
欢迎再次光临。
You have to pay two yuan more for the difference.您得再付2元钱以补差额。
All our shoes are guaranteed for one year. We can give you a refund, if something goes wrong with them within the year.我们所有的鞋都质保一年。
在一年内有什么问题,能够退货。
You can get your money back if you go to the refund-counter with the receipt.您拿着这个发票，到退货处，您就能够退货了。
客户退换货处理流程
客户退换货处理流程英文回答：Customer Returns and Exchange Policy.1. Eligibility.All items purchased online or in-store are eligible for return or exchange within 30 days of purchase.Items must be in new and unused condition, with original tags attached.Proof of purchase (receipt or order number) is required for all returns or exchanges.2. Return Process.Online Purchases:Contact customer service to initiate a return.Print the provided return label and affix it to the package.Drop off the package at a designated carrier location.In-Store Purchases:Bring the item and proof of purchase to the store where it was purchased.A store associate will process the return or exchange.3. Exchange Process.Customers may exchange items for a different size, color, or style.Exchanged items must also be in new and unusedcondition, with original tags attached.Proof of purchase is required for all exchanges.If the exchange item is of a different value, the customer will be responsible for paying the difference or receiving a refund for the balance.4. Refund Policy.Refunds will be issued in the same form as the original payment.Online purchases will be refunded to the credit card or debit card used for the purchase.In-store purchases can be refunded to cash, credit card, or debit card.5. Exceptions.The following items are not eligible for return orexchange:Perishable goods.Custom-ordered or personalized items.Gift cards.6. Contact Information.For assistance with returns or exchanges, please contact customer service:Phone: (555) 123-4567。
退换货财务处理流程
退换货财务处理流程Processing the financial aspects of returns and exchanges is a crucial part of running a successful business. When a customer returns a product or requests an exchange, it is important to handle the financial aspect of the transaction accurately and efficiently. 处理退换货的财务方面是经营成功的关键部分。
当客户退货或要求换货时，准确高效地处理交易的财务方面非常重要。
One of the first steps in the financial process of returns and exchanges is to determine the reason for the return or exchange. This is important because it can affect how the transaction is handled financially. 第一步是确定退货或换货的原因。
这一步很重要，因为它会影响到财务上如何处理这一交易。
Once the reason for the return or exchange is determined, the next step is to assess the financial implications. This includes determining if the customer is eligible for a full refund, a partial refund, or if they will be charged a restocking fee for the return. 一旦确定了退货或换货的原因，下一步是评估其财务影响。
客户退换货处理流程
客户退换货处理流程英文回答：Customer return and exchange processes are an essential part of any business. When a customer wants to return or exchange a product, it is crucial to have a well-defined process in place to ensure customer satisfaction and minimize any inconvenience. In this response, I willoutline the general steps involved in handling customer returns and exchanges.The first step in the return and exchange process isfor the customer to contact the customer service department. This can be done through various channels, such as phone, email, or online chat. The customer should provide details about the product they wish to return or exchange,including the reason for the return or exchange.Once the customer service representative receives the request, they should gather all relevant information, suchas the customer's order number, purchase date, and product details. It is essential to have a clear understanding of the customer's issue to provide the best possible solution.After gathering the necessary information, the customer service representative should offer a suitable solution to the customer. This can include options such as a refund, exchange for a different product, or store credit. The representative should explain the available options and their respective processes.If the customer agrees with the proposed solution, the representative should guide them through the next steps. For example, if the customer chooses a refund, they may need to provide their bank account details for the refund transaction. If the customer wants to exchange the product, the representative should provide instructions on how to return the original item and receive the replacement.Once the customer has completed the necessary steps, it is crucial to keep them informed about the progress oftheir return or exchange. Regular updates can help buildtrust and confidence in the process. The customer service representative should provide estimated timelines for the resolution and be available to address any further concerns or questions.Once the return or exchange is processed, it is important to follow up with the customer to ensure their satisfaction. This can be done through a phone call or email to inquire about their experience and address any remaining issues. This step demonstrates the company's commitment to customer service and helps identify areas for improvement.中文回答：客户退换货处理流程是任何企业不可或缺的一部分。
中国音乐会的门票英语作文
中国音乐会的门票英语作文Attending a Chinese music concert is a wonderful experience for music enthusiasts. The concert tickets can be purchased through various channels, such as online ticketing platforms, official ticketing outlets, or even at the venue on the day of the concert. Prices for the tickets may vary depending on the seating arrangement and the popularity of the performers. It is recommended to purchase the tickets in advance to secure a good seat and avoid disappointment.中国音乐会的门票是通过各种渠道购买的，例如在线售票平台、官方售票点，甚至可以在演出当天在场馆购买。
票价可能会根据座位安排和表演者的知名度而有所不同。
建议提前购买门票，以确保有一个好的座位，并避免失望。
The ticket prices for Chinese music concerts can range from affordable to quite expensive, depending on the venue, the performers, and the demand for the concert. Some concerts may offer VIP packages with additional perks such as meet-and-greet sessions with the performers or exclusive merchandise. It is important to check the official websiteor authorized ticketing platforms for accurate and up-to-date information on ticket prices and availability.中国音乐会的门票价格可能从实惠到相当昂贵不等，这取决于场馆、表演者和对演出的需求。
英语900句5
A store must post its refund or exchange policy where you can see it.
A store can develop a policy of no refunds or exchanges if they choose to do so.
Tips 1
UNDERSTANDINGREFUNDANDEXCHANGEPOLICIESISESSENTIALTOSHOPPING
If you’ve ever received a holiday gift that was broken or one that didn’t make your wish list, then you realize the value of a retailer’s refund and exchange policy. When shopping this holiday season, don’t be in such a hurry that you forget to ask about the merchant’s policy.
Remember that if the store will allow refunds, credit, or even exchanges within seven days or longer after your purchase, they do not have to post a return policy. But note that the law allows them to require that you present proof of purchase. Thus, if you lose your sales slip, you may not be eligible for an exchange or refund, even if you brought your purchase back for a refund or exchange within the store's refund and exchange period.
产品顾客退换货管理流程
产品顾客退换货管理流程1.客户需要退换货时，首先需要联系客服部门进行申请。
When a customer needs to return or exchange a product, they first need to contact the customer service department to make a request.2.客服部门会要求客户提供订单信息和退货原因。
The customer service department will ask the customer to provide order information and the reason for the return.3.客户需要将商品保持完好，并在客服同意后寄回。
The customer needs to keep the goods in good condition and return them after approval from customer service.4.客户寄回商品后，客服部门会进行检验确认商品状态。
After the customer returns the goods, the customer service department will inspect and confirm the status of the goods.5.如果商品符合退换条件，客服会安排退款或换货。
If the goods meet the return or exchange criteria, customer service will arrange for a refund or replacement.6.如果客户要求换货，客服会协助处理新货物的发运事宜。
If the customer requests an exchange, customer service will assist in the shipment of the new goods.7.客户收到退款或新货后，应该确认商品状态并签署收据。
Sabre Refund and Exchange - Customer Questions说明书
Sabre: Refund and Exchange – Customer QuestionsThe following questions were raised by the audience during the Refund and Exchange Overview presented by Sabre 01 November 2017. Questions have been consolidated into one document to assist the audience. For further assistance existing Sabre customers should contact their Sabre account representative, or Sabre software support.Sabre Automated Exchanges toolAutomated Exchanges uses the airline-filed Category31 Voluntary Changes rule to expedite and automate the voluntary ticket exchange process. Automated Exchanges also protects agency revenues as results are included in the Sabre Fare Guarantee PolicyQ: It was explained that Automated Exchanges is included in the Sabre Fare Guarantee Policy. Is this also the case for Refunds and Exchanges (previously known as QREX or WFR?).A: Automated Exchanges and the recently introduced Automated Refunds are included in the Sabre Fare Guarantee Policy. Refunds and Exchanges does not reference a machine readable fare rule and the product is not included in the Sabre Fare Guarantee Policy. The product uses the most common industry standard logic to present the exchange or refund amounts, but it remains the user responsibility to validate the proposal matches the airline fare rules. When that is not the case one of the manual pricing options must be used to create the price. It is important to also note that and change/cancellation fee must be manually input.Q: Does Automated Exchanges support the range of different passenger types, for example JCB? A: Yes. Passenger type is an optional qualifier in the request. If no passenger type is entered the default is adult (ADT). When passenger type is added Automated Exchanges searches for the lowest applicable option between the input passenger type and ADT, or the user can specify that only the unique passenger type should be considered (and not ADT).Q: In the presentation the input WFRFTRn was used. What does this mean?A: With both Automated Exchanges, Exchanges and Automated Exchanges Shop the user can enter the ticket number to be changed. However to simplify the input you can select the line number of the ticket field in the PNR also. For example an input commencing WFRSTR3 will request Automated Exchanges Shop on the ticket number which is in the 3rd ticket field line in the PNR.In cases where a PNR no longer exists (all flights are in the past and the live PNR has expired), the product can be used if a new PNR is created, ended and then retrieved before the request. Because there is no ticket field in that new PNR, the full ticket number must be input.Q: Does Automated Exchanges know when carriers allow residual amount to be used to compensate for Change Fee or other costs on the new ticket?A: Yes. Airlines file the instruction on how residual amounts can be handled as part of the Category31 Voluntary Changes rule. Automated Exchanges reads that rule (an airline may have different regulations depending on the fare being changed). The product also instructs the user whether a residual amount is refundable, in which case the user must process the refundable amount using the airline policy. Automated Exchanges does not instruct which form of refund (MCO, refund to original FOP or EMD) is the policy of the airline.Q: on completion of the Automated Exchanges mask, is ticketing immediate?A: Two options exists. Selecting RETAIN stores the new ticket record (called a Price Quote Reissue Record, or PQR) but does not issue the ticket. The PQR remains valid until midnight and the user (or their robotics) can retrieve and ticket the exchange any time before midnight. If all segments in the PNR are HK status, the user can select TICKET, and ticket directly at the end of the mask process.Q: Can commission be returned to the carrier as part of the exchange process, or does that have to be manually adjusted in IAR?A: As part of the exchange process, commission is entered on the Ticketing Instructions Screen40. Fields are available for the NEW TKT COMM AMT (cumulative due for the original and new ticket), and ADD COLL COMM AMT (commission that is due as part of this exchange). If both are input as 0 (zero), the reporting file instructs that no commission is due, in order ARC accounting can directly calculate commission reclaim. Commission can be adjusted in IAR if this is required after ticket issuance.Q: Can the Change Fee be adjusted as part of the exchange process?A: Yes. The Change Fee is updateable but it is important to note that any updates to Change Fee (whether waive/increase/decrease) removes eligibility for reimbursement under the Sabre Fare Guarantee Policy. Any amendment to the Change Fee is recorded in the Price Quote Reissue Record (PQR) for auditing purposes.Q: When a residual amount is non-refundable, does Automated Exchanges require the user to update the non-refundable amount in IAR?A: With Automated Exchanges, when the residual amount is non-refundable this is included on the ticket reported to ARC in order the residual amount is not refunded. Please note this information is not reflected in the IAR Adjustment Field as this field is specific to IAR, but there is no requirement to update IAR manually. For information, it is important to know that when using Exchanges (WFR) non-refundable residual must always be manually updated via the Adjustment Field in IAR.Q: Why would I issue an EMD for Change Fee instead of the long-standing method of the fee being on the new ticket as part of the collection?A: The default method of Change Fee collection in ARC is on the ticket as an add-collect to the fare. The method of fee documentation is solely at the discretion of the airline. Airlines that require Fee as EMD will typically communicate that policy directly to agency customers in any given market. The number of airlines requiring Change Fee on EMD is still rather low in ARC and when EMD is required the user must select FEE AS EMD on the Comparison Summary Screen 30.Q: Does Automated Exchanges advise the customer when airline policy is that Change Fee and/or Refundable Balance must be collected on EMD?A: Sabre default is that Change Fee is collected in the fare which is the long-standing ARC process (reported to ARC as CP). We also allow Change Fee as EMD. The EMD option must be selected by the user, and it should only be selected if the Airline EMD profile in Sabre includes that the airline allows EMD for change fee.Sabre supports residual balance EMD-S if the airline has authorized that in their EMD profile.The user must create the residual balance EMD in accordance with ARC policies. Sabre information continues to be that most airlines continue to expect residual balance via ARC MCO (or refunded to original FOP). In all cases of residual balance, the user must determine which process is required (MCO, EMD or refund to original FOP) by the individual airline. Airlines individually determine how refundable balance should be fulfilled as part of their policies.Q: Does Automated Exchanges only allow the FEE AS EMD option if the airline supports EMD for Change Fee in Sabre?A: The field exists to select EMD on the Comparison Summary Screen (SCREEN30) for any exchange irrespective of whether the carrier supports EMD for Change Fee or not. However on the next screen – Ticketing Instructions SCREEN40, the field CHG FEE EMD <X> will only be populated if that airline supports EMD as Change Fee.Sabre Schedule Change toolSchedule Change is designed to minimize input following airline planned schedule change. Schedule Change can be performed for any validating carrier, but customers are advised that individual airline policy must be followed when performing schedule change as there is no mandated format for agency schedule change. In some cases airline policy may disallow use of this tool in which case Exchanges (WFR) should be used.Q: With the Schedule Change tool, are the old ZP and PFC values carried forward to the new ticket? Can they be adjusted?A: The Schedule Change tool carries forward all fare, tax, fee, charges and endorsements values forward from the old ticket to the new ticket and no adjustment is allowed. This reflects standard practice for agency schedule change. Existing Sabre customers are welcome to contact********************** to outline where specific airlines and/or cases require different values to apply to the new ticket. Although different values cannot be applied currently with Schedule Change, better understanding of when the tool could not be used might influence future enhancement planning.Q: Can Schedule Change also be used in cases of Irregular Operations (e.g. cancelled flights) or only for schedule changes?A: Schedule Change does not reference why the ticket change is being made. It can be performed on any ticket with the live itinerary in HK status (there is no technical reference that the itinerary had previously been returned by the airline as TK). Official agency resolution dictates that agencies should not perform exchange in cases of irregular operations (also known as unplanned schedule change). However it is acknowledged that this is commonly expected of agencies. Schedule Change will process the exchange and it remains the user responsibility to ensure the ticket change adheres to individual airline policy for irregular operation exchange when authorized to do so by the airline.Q: Can pricing or passenger type qualifiers be added to Schedule Change to target specific fares? A: No. It is important to note Schedule Change places the old fare/tax/fees onto the new ticket. No qualifiers are needed to target fares. In simple terms Schedule Change copy/pastes the old fare details onto a new ticket.Q: Can a waiver code be added in Schedule Change that transmits into IAR?A: There is currently no option to add a waiver code that transmits into IAR. The user can add a unique airline defined Tourcode or endorsement and those fields do transmit to IAR. This is an enhancement targeted in the 2018 product plan but until that time waiver codes must be directly input into IAR.Q: Can Schedule Change be used for other exchanges that are fully even with no add-collect. For example minor name changes?A: No. Although the exchange will process it would not be correctly ticketed because the fare calculation starts with I- and the first endorsement is SKCHG in accordance with industry standards for Schedule Changes. That information would not be valid for any ticket that was not a schedule change (or an involuntary change if the airline authorised use for that reason).Sabre Automated Exchanges Shop toolAutomated Exchanges Shop is a desktop tool which allows the user to change an itinerary and request not only a reissue price for that itinerary but also up-to 19 other reissue possibilities on the same date/city pair. The user can select the best option for the customer and then proceed to change the ticket using Automated Exchanges. An enhanced exchange shopping product is available via Sabre APIs for online and developer customers.Q: Can basic economy fares be excluded as an option when performing Automated Exchanges Shop A: Whilst fare types can be targeted such as No Penalty Fares or a particular brand for airlines using branded fares, there is no capability in the current version of the desktop product to exclude basic economy fares. This is a consideration for a graphical version of the product we are planning to introduce in 2018, and is also a consideration for the API version used by developers. There is currently no clear definition across airlines regarding what basic economy truly means but it is typically that no baggage is allowed. There is a consideration in product planning to include a qualifier that only fares with baggage are considered. When Automated Exchanges cannot target a specific fare, Exchanges (WFR) can be used including the command price by fare basis code qualifier.Q: Does Automated Exchanges Shop use the same repricing logic as Automated Exchanges to ensure the same result.A: Both products use the same repricing logic. Automated Exchanges Shop searches for candidate itineraries and then reprices uses Automated Exchanges logic to provide the prices for those itineraries. There should be no difference in the repricing results between the products.Q: Does Automated Exchanges Shop support qualifiers to target fares and itineraries?A: Yes. When required qualifiers can be added. Both fare targeting (for example No Penalty Fares only) and itinerary targeting (for example direct flights only) can be added.Sabre Automated Refunds toolAutomated Refunds uses the airline-filed Category33 Voluntary Refunds rule to expedite and automate the voluntary ticket refund process. Automated Refunds also protects agency revenues as results are included in the Sabre Fare Guarantee Policy. Carrier participation in Automated Refunds remains modest but much increased carrier participation is targeted in 2018 and beyond.Q: How do existing Sabre customers activate Automated Refunds?A: Product ordering is available online via Agency eServices. Ordering can only be placed via agency employees with ordering rights in their employee profile. From the Agency eServices homepage visit PRODUCTS > AIR PRODUCTS > AUTOMATED REFUNDS > PRODUCT ORDERINGQ: Does Automated Refunds recognize non-refundable taxes?A: Yes. Airlines file tax refundability as part of the Category33 Voluntary Refunds rule. Automated Refunds reads that rule and does not refund those taxes. A banner is added to the response screen to indicate any taxes that are filed as non-refundable, and that banner is stored in the refund record for auditing purposes.General QuestionsQ: I am aware that Sabre has a new desktop tool “The New Sabre Red Workspace”. Does this impact refund and exchange functions?A: All refund and exchange functions are available in classic mode in the New Sabre Red Workspace, operating as they do in the existing Sabre Red Workspace. Additionally those customers more comfortable with a graphical desktop can use graphical mode for Automated Exchanges. Other refund and exchange products shall be made available in the Graphical View, with the next product scheduled to be Exchange Shopping, planned for release during 2018. The version of Exchange Shopping will be an enhanced version of the one in classic view, with up-to-50 exchange options returned to the user to choose from.Q: Is more information on products stored in the Sabre Agency eServices extranet?A: Yes. Existing Sabre customers can visit Agency eServices and simply select from the homepage: PRODUCTS > AIR PRODUCTS > AUTOMATED EXCHANGES for information on Automated Exchanges, Automated Exchanges Shop and Schedule Change, or PRODUCTS > AIR PRODUCTS > AUTOMATED REFUNDS for information on our refund tools. Included on the site are product overviews, Quick Reference Guides, and the list of carriers that qualify for products. Product help is also available in the Sabre Format Finder help pages.Q: Can all Sabre exchange tools be used on partially flown tickets?A: Yes. All Sabre products (Automated Exchanges, Automated Exchanges Shop and Refunds and Exchanges) support wholly unused and partially flown tickets, both domestic and international. The inputs and workflows in Automated Exchanges, Automated Refunds and Automated Exchanges Shop are exactly the same whether the ticket is totally unused or partially flown. With the less automated Refunds and Exchanges mask, slight variations exist in the workflow as the product requires user information as it does not read an airline-filed machine-readable rule.Q: Must old accounting lines be removed before issuing a new ticket so that they are not re-generated?A: If accounting lines exist in the PNR from a previous ticket issuance the following should be observed: it is not required to remove previous accounting lines for the exchange to issue but it important to understand that by default all accounting lines are transmitted to mid/back-office systems (when the DIN entry is committed or if the agency is set up for invoicing at end transact). The user has the choice of removing all previous accounting lines before committing the DIN entry (or end transaction if the agency is set up for invoicing), or alternatively the user can select which accounting lines they wish to transmit to mid/back-office systems as the DIN entry allows selection of specified accounting lines. Typically customers will remove all previous accounting lines as they would not wish any of those to be transmitted to mid/back-offices systems when the exchange is issued. For future reference, deleted accounting lines do transfer to PNR history.As a reminder at time of DIN or end transact, the system provides a warning when there are more accounting lines in the PNR than the number of passengers. The user must re-enter the DIN or End Transact following this warning. The warning is designed to protect the user from accidentally generating accounting lines from previous tickets if they do not wish to (but should they wish to, re-entering the DIN or End Transact will be successful).End of Frequently Asked Questions Document。
退换货流程内容以及赔付方式
退换货流程内容以及赔付方式The return and exchange process and compensation method are important aspects of customer service. 退换货流程和赔偿方式是客户服务的重要组成部分。
When it comes to the return and exchange process, it's important for businesses to have a clear and transparent policy in place. 对于退换货流程，重要的是企业要制定明确透明的政策。
Customers should be able to easily understand the steps they need to take in order to return or exchange a product. 客户应该能够轻松地理解他们需要采取的步骤来退货或交换产品。
This may include providing a simple form for customers to fill out, as well as clear instructions for how to package and ship the item back to the company. 这可能包括提供一个简单的表格让客户填写，以及清晰的包装和寄回商品的指示。
In addition, it's important for businesses to have a system in place for processing returns and exchanges in a timely manner. 此外，企业要建立一个及时处理退换货的系统。
When it comes to compensation, businesses should be prepared to offer a fair and reasonable solution to customers who have experienced issues with a product. 在赔偿方面，企业应该准备好向遇到产品问题的客户提供公平合理的解决方案。
用英语写一份关于产品退换货的作文
用英语写一份关于产品退换货的作文英文回答：Product Returns and Exchanges.When it comes to product returns and exchanges, customers often have questions and concerns. As a customer service representative, it is important to address these issues promptly and effectively. In this essay, I will discuss the process of returning or exchanging a product, as well as provide examples and explanations to ensure a clear understanding.Firstly, it is crucial to understand the reasons why customers may want to return or exchange a product. There can be various reasons, such as receiving a defective item, ordering the wrong size or color, or simply changing their mind about the purchase. Regardless of the reason, it is our duty to assist customers in resolving their issues.Let's take a look at the process of returning a product. Once a customer decides to return an item, they should contact our customer service department either by phone or email. They will be asked to provide the order number, reason for the return, and any additional information that may be required. After the return request is approved, the customer will be provided with a return shipping label. Once the item is received, a refund will be issued to the original payment method.Now, let's move on to the process of exchanging a product. If a customer wishes to exchange an item for a different size, color, or style, they can also contact our customer service department. They will need to provide the order number, reason for the exchange, and the desired replacement item. Once the exchange request is approved,the customer will be provided with a return shipping label for the original item. Once the item is received, the replacement item will be shipped out to the customer.It is important to note that there may be certain conditions and restrictions for returns and exchanges. Forexample, some items may be non-returnable or non-exchangeable, such as personalized or custom-made products. Additionally, there may be a time limit for returns and exchanges, so it is advisable for customers to initiate the process as soon as possible.In conclusion, the process of returning or exchanging a product involves contacting our customer service department, providing necessary information, and following the instructions provided. By understanding and addressing the concerns of our customers, we can ensure a positive and satisfactory experience.中文回答：产品退换货。
供应商退换货操作流程
供应商退换货操作流程英文回答：Supplier Returns and Exchange Process.1. Receiving the Return.The customer initiates a return request and provides the reason for the return.The warehouse or designated receiving area receives the returned items and inspects them for condition.If the items are in acceptable condition, they are processed for restocking or disposal.2. Processing the Exchange.If the customer requests an exchange, the warehouse or receiving area verifies the availability of the replacementitem.The replacement item is shipped to the customer.The original item is returned to the supplier or disposed of according to company policy.3. Handling Returned Items.Returned items are inspected for defects or damage.Defective or damaged items are quarantined and reported to the supplier for resolution.Acceptable items are processed for restocking or disposal.4. Restocking Process.Acceptable returned items are cleaned and inspected to ensure quality.Items are then placed back into inventory for sale.5. Disposal Process.Unacceptable returned items or items that are nolonger saleable are disposed of according to company policy.Disposal methods may include recycling, donation, or waste disposal.6. Supplier Communication.The supplier is notified of any defective or damaged items received.The supplier may provide a refund, replacement, or repair for the defective or damaged items.The supplier may also provide feedback on the reasons for the return and recommendations for improvement.7. Documentation and Tracking.All returned items and exchanges are documented and tracked for record-keeping and audit purposes.This includes the reason for the return, the condition of the items, and any actions taken.中文回答：供应商退换货操作流程。
因为给妹妹买的裙子尺码发错了写投诉信英语作文
因为给妹妹买的裙子尺码发错了写投诉信英语作文Dear Sir,I am a loyal customer of your online shop. I am writing this letter because I sent the wrong skirt size to mysister and I am strongly dissatisfied with the bad attitude of the customer service.The specific problem is as follows: the skirt I bought for my sister was sent the wrong size. Importantly, the product does not match your previous description, either in style or faculty. On top of that, the customer service response did not offer a refund and exchange for a new one, which made me overwhelmed with anger.I would appreciate it if you could refund or exchangeit for a new one. I look forward to your early reply.We would like to.Complainant: XXXTime: XX 亲爱的先生：我是你们网店的忠实顾客，我写这封信是因为给妹妹买的裙子尺码发错了和对客服态度不好的强烈不满。
具体问题如下：给妹妹买的裙子尺码发错了。
重要的是，该产品不符合您以前的描述，无论是在风格和师资。
最重要的是，客服的反应不提供退款和交换一个新的，使我不堪重负的愤怒。
向商家退货的英文作文
向商家退货的英文作文英文：Returning a product to a merchant can be a daunting task, but it is important to know your rights as a consumer and to handle the situation with professionalism and respect. Here are some steps to take when returning a product:Step 1: Check the return policy。
Before returning a product, make sure to read thestore's return policy. This will give you an idea of what to expect and what the requirements are for returning a product. Some stores have strict policies, while others are more lenient. It's important to know what you're dealing with before you start the process.Step 2: Gather the necessary information。
When returning a product, you will need to provide certain information, such as your receipt or proof of purchase, the reason for the return, and any other relevant information. Make sure to have all of this information ready before you start the process.Step 3: Be polite and professional。
一封投诉信英语作文
一封投诉信英语作文•相关推荐一封投诉信英语作文（通用7篇）在平凡的学习、工作、生活中，大家最不陌生的就是作文了吧，作文根据写作时限的不同可以分为限时作文和非限时作文。
那么你知道一篇好的作文该怎么写吗？下面是小编帮大家整理的一封投诉信英语作文（通用7篇），欢迎阅读，希望大家能够喜欢。
一封投诉信英语作文篇1假设你是李华，你在5月2日去一家商店买衣服。
当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。
你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。
注意：1、词数120左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。
范文：Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reas on why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.一封投诉信英语作文篇2June 8, 20XXDear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)一封投诉信英语作文篇3Dear Manager,Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t anysuitable spare part of mobile phone,we can`t get it fixed!All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!Yours,Bumanyi一封投诉信英语作文篇4Dear Sir or Madam,I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming一封投诉信英语作文篇5Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated. Youdemand the store to send a representative to check it up.方向：写一封信的投诉，根据以下情况：你买了一台空调，在太阳电器，并安装了另一天，但你发现风扇的噪音太大，当机器操作。
怎么回复客人邮件英语作文
怎么回复客人邮件英语作文Subject: Response to Customer Inquiry。
Dear [Customer's Name],。
Thank you for reaching out to us. We appreciate your inquiry and the opportunity to assist you. Please find below responses to your questions and concerns:1. Product Availability and Pricing:Regarding the availability of the product you inquired about, we currently have it in stock. However, due to varying demand and inventory levels, we recommend placing your order soon to ensure availability.As for pricing, the cost of the product is [insert price]. Please note that prices are subject to change based on factors such as market fluctuations and promotions.2. Shipping Information:We offer several shipping options to accommodate your needs. Our standard shipping typically takes [insert time frame] to deliver, while expedited shipping options are available for faster delivery.Shipping costs vary depending on factors such as the shipping method selected, the destination, and the weight of the package. You can view the shipping cost at checkout before finalizing your purchase.3. Payment Methods:We accept several payment methods, includingcredit/debit cards, PayPal, and bank transfers. You can choose the payment method that is most convenient for you during the checkout process.4. Return and Exchange Policy:Our goal is to ensure your satisfaction with everypurchase. If for any reason you are not completelysatisfied with your order, you may return the productwithin [insert number of days] days of receipt for a full refund or exchange.Please note that certain conditions may apply, such as the product being in its original packaging and unused. For detailed information on our return and exchange policy, please visit our website or contact our customer service team.5. Additional Assistance:If you have any further questions or need assistance with your order, please don't hesitate to contact us. Our dedicated customer service team is available [insert hours of operation] to assist you.Once again, thank you for choosing [Your Company Name]. We look forward to serving you and ensuring a seamless shopping experience.Best regards,。
有关退换货的英文表达
有关退换货的英文表达IntroductionIn the world of shopping, returns and exchanges are an inevitable part of the process. Whetherit’s due to a defect in the product, a change of mind, or simply purchasing the wrong item, it’s important to know how to approach the return and exchange process. In this article, we’ll be discussing some common phrases and expressions that can be used when dealing with returns and exchanges.Basic phrases and expressions1. Refund – When you want to return a product and receive your money back.Examples:- I’d like to request a refund for this product. - Can you process a refund for me, please?2. Exchange – When you want to exchange the product for a different size, color or another product.Examples:- I’d like to exchange this size fo r a larger one. - Can I exchange this product for a different one?3. Return – When you simply want to return the product and don’t want to exchange it for anything else.Examples:- I’d like to return this product, please. - Can I return this for a full refund?4. Defect – When the product has a problem or fault.Examples:- This product has a defect in the stitching. - We’re sorry for the defect in your product.5. Store credit – When you receive a voucher for the cost of the returned product, which can be used to purchase other products from the same store.Examples:- Instead of a refund, could I receive store credit? - I’d like to exchange this for store credit, please.6. Receipt – A document that proves you purchased the product.Examples:- May I see your receipt, please? - I’m afraid we can’t process returns without a receipt.7. Policy – The rules and guidelines for returning or exchanging products.Examples:- What is the store’s return policy? - Is there a time limit for returns and exchanges?8. Customer service – The department or teamin charge of handling customer inquiries, complaints and requests.Examples:- Could you transfer me to the customer service department, please? - I’d like to speak to someone from customer service.Advanced phrases and expressions1. Faulty product – When the product is defective or has a significant problem.Examples:- I received a faulty product in the mail. - This is a case of a faulty product, and we’ll certainly take care of it.2. Price adjustment – When the store reduces the price of a product purchased recently.Examples:- I just noticed that this product went on sale. Can I get a price adjustment? - The store will honor a price adjustment up to 14 days after purchase.3. Re-stocking fee – A fee assessed by the store for handling returns or exchanges.Examples:- Please be aware that there may be a re-stocking fee for this product. - We’re sorry, but we cannot offer a refund due to the re-stocking fee.4. Return shipping – When the customer is responsible for shipping the product back to the store.Examples:- You’ll need to pay for return shipping if you’d like to make a return. - Our policy requires you to cover the cost of return shipping.ConclusionKnowing the common phrases and expressions when dealing with returns and exchanges is essential for a smooth shopping experience. Remember to always read a store’s return policy before making a purchase, and to keep your receipt and use the correct language when making a request. With these terms in your arsenal, you’ll be equipped to navigate the world of returns and exchanges with confidence.。
返利管理制度模板范文英文
IntroductionThis Return Management Policy (the "Policy") outlines the procedures and guidelines for handling product returns within our organization. The Policy is designed to ensure efficient and fair processing of returns, while also protecting the interests of both the customer and the company. This Policy applies to all customers and is subject to change without prior notice.ScopeThis Policy applies to all products purchased from our company, unless specified otherwise in the product’s sales cont ract or terms of sale.Eligibility for Return1. Original Receipt or Proof of Purchase: All returns must be accompanied by the original receipt or proof of purchase. Without this documentation, the return may be denied.2. Product Condition: Returns must be made within the specified return period, typically 30 days from the date of purchase. Products must be in their original condition, including all packaging, accessories, and documentation. Any signs of use or damage may result in a refusal of the return.3. Defective or Faulty Products: Products that are defective or faulty due to manufacturing defects may be returned for a replacement or refund, as per the manufacturer's warranty or our discretion.Return Process1. Initiating a Return: Customers must initiate a return by contacting our customer service department via email, phone, or through our website. The customer service representative will provide a Return Merchandise Authorization (RMA) number and further instructions.2. Packaging and Shipping: Once the RMA number is obtained, the customer must package the product securely and ship it back to the designatedreturn address. The shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect.3. Return Review: Upon receiving the returned product, our team will inspect it to ensure it meets the conditions outlined in this Policy. If the product meets the criteria, the return will be processed accordingly.Refund and Exchange1. Refund: If the return is approved, we will issue a refund to the original payment method. Refunds may take up to 7 business days to process, depending on the payment method and financial institution.2. Exchange: Customers may request an exchange for a different product. The exchange will be processed upon receipt and inspection of the returned item.Exceptions and Limitations1. Special Orders: Products that are special ordered or custom-made are not eligible for return unless they are defective or faulty.2. Final Sale Items: Products marked as "Final Sale" or " clearance" are not eligible for return or exchange.3. Software and Digital Products: Software and digital products are not eligible for return or exchange once downloaded or accessed.Dispute ResolutionIn the event of a dispute regarding a return, the customer may contact our customer service department for assistance. If the issue cannot be resolved amicably, the customer may escalate the matter to our management team.ConclusionThis Return Management Policy is designed to provide clear guidelinesfor handling product returns. We are committed to ensuring a smooth and satisfactory return process for all our customers. If you have anyquestions or concerns regarding this Policy, please do not hesitate to contact our customer service department.Effective DateThis Return Management Policy is effective as of [insert effective date].。
退换合适的鞋英文作文
退换合适的鞋英文作文Title: The Process of Returning and Exchanging Shoes: A Guide to Finding the Perfect Fit。
In today's fast-paced world, purchasing shoes onlinehas become a convenient way to acquire footwear. However, sometimes the shoes we receive may not fit as expected, leading to the need for returns or exchanges. In this guide, we will explore the steps involved in returning or exchanging shoes to ensure a seamless experience and ultimately find the perfect fit.Step 1: Understanding the Return and Exchange Policy。
Before making a purchase, it is crucial to familiarize oneself with the return and exchange policy of the retailer. These policies can vary widely, with some offering generous return windows and others having stricter guidelines. Pay attention to details such as the timeframe for returns, condition of the shoes, and any associated fees.Step 2: Assessing the Fit。
签帐卡付款、退货、退款..英文怎么说？秒懂10种付款时的英文用语！
签帐卡付款、退货、退款..英文怎么说？秒懂10种付款时的英文用语！签帐卡付款、退货、退款英文怎么说？任何交易付款的场合中，例如购物或吃饭时，使用金融卡、信用卡付款，或是想退货、退款，英文应该怎么说呢？《EnglishClass 101》讲师 Alisha 在 Youtube 上面列举了付款时相关的的实用英文用语，一起来看看吧！1. cash 现金例：We only accept cash payments.我们只接受现金付款2. credit card 信用卡例：I’d like to pay with a credit card.我想用信用卡付款3. debit card 签帐金融卡例：Do you accept debit cards?你们接受签帐金融卡吗4. check 支票例：I want to write a check for this.我想为此签ㄧ张支票。
5. contactless 非接触式或非感应式支付的例：Our store accepts contactless payments.我们店接受免接触式支付功能6. return 退还.退回例：I’d like to return this.我想退掉这个。
7. refund 偿还例：Can I get a full refund?我可以全额退款吗8. exchange 换例：I’d like to exchange this for a different size.我想换成不同的尺寸。
9. register 收银机例：Complete your payment at the register.请在收银处完成付款。
10. receipt 收据例：You cannot make a return without a receipt.没有收据就不能退cash, cash中文, cash意思, cash翻译, check, check中文, check 意思, check翻译, contactless, contactless中文, contactless意思, contactless翻译, credit card, credit card中文, credit card意思, credit card翻译, debit card, debit card中文, debit card意思, debit card翻译, exchange, exchange中文, exchange意思, exchange翻译, receipt, receipt中文, receipt意思, receipt翻译, refund, refund 中文, refund意思, refund翻译, register, register中文, register意思, register翻译, return, return中文, return意思, return翻译。
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Refund and exchange
Sentences
I'd like to return this shirt.
I bought this T-shirt yesterday, but I found a stain here.
Show me your receipt and I will return it for you.
It can be exchanged if there is something wrong with it.
That's too bad. Well, I guess I have to return them.
Do you have the receipt? Please have it with you.
I'm afraid these shoes do not fit me best.
I'd like to return this.
I'd like to get a refund on this.
I'd like to exchange this.
Without receipt, I'm sorry I can't help you.
You bought it on sale so you can't return it.
Dialogue
I want my money back
(A customer comes to the shop with his broken shoes and demands a refund.) A: May I help you?
B: Yes. I'm afraid I bring you some trouble. My shoes have broken. Can I have a refund on them?
A:When did you buy it?
B: Last year.
A: All our shoes are guaranteed for one year. It can be refund if there is something wrong with it in a year. May I see your receipt?
B: Yes, here you are.
A: OK. You want to have a refund or you'd like to see the other shoes? We have the same style of shoes. They are in stock at the moment.
B: I'd like my money back.
A: All right. You can get your money back if you go to the refund-counter with the receipt.
B:thank you for your help.
A: You are welcome.
Remarks of President Barack Obama
That's true whatever profession you choose. Professors might earn the distinction of tenure, but that doesn't guarantee that they'll keep putting in the long hours and late nights and have the passion and the drive to be great educators.。