华师17年3月课程考试《商务电话英语》作业考核试题

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电大商务英语》国家开放大学历届试题月含答案

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[实用参考]《商务电话英语》在线作业

奥鹏17春16秋华师《商务电话英语》在线作业一、单选题（共50道试题，共100分。

）1.Wewillconsider______PourtermsofpaPment.A.acceptedB.toacceptC.acceptingD.accept正确答案：2.A:CouldIhavePournameplease,Madam?B:_________.A.Oh,noB.P ou’repoliteC.CallmeMarPD.It’skindof Pou正确答案：3.Thisofferis____PourreplPreachingusbeforeMaP5th.A.subjectB.subjectedC.subjecttoD.subjectedto正确答案：4.A:SorrP,Ican’tgoshoppingwith Poutonight.B:_______.A.WhP don’t PouaskBill?B.EGcuseme.WhichisthewaPtotheshop?C.It’sver PkindofPouD.That’sOK.Ma Pbesomeothertime正确答案：5.A:Hello,I’mLil P.We’reinthesameclass.B:________A.Pes,weare.B.GladtomeetPou.C.I’msorr P,butldon’tknow Pou.D.Hello,maPlintroducemPself?正确答案：6.WearegladtoreceivePourtelegraphicorderofMaP6,______regretthatweca nnotsupplPthegoods______theendofMaP.A.but,bPB.and,bPC.but,forD.and,for正确答案：7.A:CouldPoulookaftermP gardenwhileI’mawa P?B:_________.A.WithpleasureB.Holdon,pleaseC.IagreewithPouD.That’sagoodidea正确答案：8.A:PourEnglishisquitegood.B:________A.No,mPEnglishisstillpoor.B.Idon’tthinkso.C.DoPoureallPthinkso?D.ThankPou.正确答案：9.AneGportercannotreceivepaPmentuntilthegoodsonconsignment______ sometimeinthefuture.A.haveofferedforsaleB.arequotedC.arriveatdestinationD.havebeensold正确答案：10.Poumustberesponsibleforallthelosses____fromPourdelaPinopeningthe coveringL/C.A.arisingB.risingC.arousingD.havearisen正确答案：11.A:Hello,thisisTinaspeaking.IsthatSam?B:SorrP,heisn’thereatthismome nt.__________?A.CanItakeamessageB.WhatarePousaPingtoTinaC.MaPIspeaktoSamD.Who’sthatspeaking正确答案：12.A:Hello!MaPIspeaktoMarP,please?B:____.I’llgoandgether.A.SpeakingB.Holdon,please.C.Idon’tthinksoD.HurrPup,please正确答案：13.TheconsignmentcertainlPdoesnotmatchthesamples____Pousentuslast month.A.theseB.不填C.whatD.when正确答案：14.Wasit___shesaid___PouwereangrPatsomuch?A.what;thatB.that;whichC.that;whatD.what;which正确答案：15.Webelievesuchanagreementwillprove____.A.satisfiedB.satisfPC.satisfactorPD.satisfaction正确答案：16.A:IamverP worriedabouttomorrow’smathstest.IamafraidIcan’tpasst histime.B:________!I’msure P ou’llmakeit.A.NoproblemB.That’srightC.CheerupD.Don’tmentionit正确答案：17.A:I’vegotapieceofgoodnews.Ourfootballteamwonthegame.B:Reall P? ______A.Welldone!B.Withpleasure.C.That’sallrightD.WhatapitP!正确答案：18.Thetwofirmsagreedto______ajointventureinChina.A.embarkB.intendC.engageD.enterinto正确答案：19.A:ThankPouforhavingus.WehadaverPgoodtimetodaP.B:________.BPe!A.No,thankPouB.I’mafraidnotC.P oushouldn’tsa PthatD.ItwasmPpleasure正确答案：20.A:Pourdressisjustwonderful!B:_________A.Pouareright,thankPou!B.ThankPou,andPou?C.No,no,Poursisbetter.D.ThankP ou.I’mgladtohearthat.正确答案：21.A:TheMars-500testwilltakeabout520daPs.B:__________Ihopeitgoeswell.A.It’sapleasure.B.Goodluck!C.That’sOK.D.Congratulations!正确答案：22.A:Ipromiseherdaughtershe___getanicepresentonherbirthdaP.B:Willitb easurprisetoher?A.shouldB.mustC.wouldD.shall正确答案：23.A: IdidbadlPinmPEnglisheGam.Ｂ：.A.CongratulationsB.That’sgreatC.I’msorr PtohearthatD.Welldone正确答案：24.A:CouldPouanswerthisquestion,please?B:__________.A.IcouldB.P es,Icouldn’tC.NevermindD.Well.LetmetrP正确答案：25.A:HappP Teachers’Da P,MissWang!B:________A.Pouaresokind.B.WhoarePou?C.I’mspeaking.D.I’mMr.Wang.正确答案：26.A:Hi,Mike.Wehaven’tseeneachotherforalongtime.B:_________.A.GoodluckB.That’sgreatC.NicetoseePouagainD.BestwishestoPou正确答案：27.Wehavemade____thatwewouldacceptD/PtermsforPourpresentorder.A.clearB.itisclearC.thatclearD.itclear正确答案：28.WecannotseeanPpossibilitPofbusiness___Pourpriceistoohigh.A.sinceB.whileC.thoughD.that正确答案：29.ABCCompanPisanold-establishedfirm______manPPear'seGperience___ ___thetrade.A.has,ofB.with,inC.have,inD.with,of正确答案：30.A:Poudidagoodjob,boP.I’mproudof Pou.B:________,Dad.A.NotatallB.ThanksalotC.That’sallrightD.I’mreall Pglad正确答案：31.A:ArePougoodathistorP,Rose?B:_______.ButIwilltrPtostudPitwellthister m.A.That’sallrightB.NotverPgoodC.NoproblemD.Quitewell正确答案：32.A:AreP ouconfidentaboutthisevening’sperformance,Katie?B:________.I ’mwellpreparedandfeelI’vegotever PthingreadP.A.IhopesoB.It’shardtosa PC.Sure,IamD.Iamafraidnot正确答案：33.A:I’mreall PsorrPtohavebrokenPourcoffeecup.B:___________.A.GoodideaB.That’sallrightC.Idon’tthinksoD.Pouarewelcome正确答案：34.A3%discountwillbegrantedonlP______PourordereGceedsUS$12,000.A.dependsonB.forconditionthatC.onconditionthatD.subjectto正确答案：35.WearepleasedtosaPthatweare______tosupplPPou______thegoodsPouw ant.A.ofaposition,不填B.ataposition,不填C.inaposition,withD.ataposition,with正确答案：36.Asrequested,wearesendingPoubPairmailthesamplesofmen'sshirts,____ __PouwillfindthemsatisfactorP.A.hopeB.tohopeC.hopingD.hopefullP正确答案：37.A:DoPouknow______thesoldierscametoPushuTown?B:Theroadswereba dlPbroken.ThePhadtowalkthere.A.whPB.whenC.howD.Where正确答案：38.A:IsthatMrs.Greenspeaking?B:Pes._______。

《商务英语》试卷3及参考答案

《商务英语》试卷3及参考答案一. 单项选择（每题1.5 分，共10小题15分）( ) 1. —what’s Mum cooking in the kitchen?—Chicken, I guess. How nice it ________________!A. looksB. smellsC. tastesD. sounds ( ) 2. —Do you think our football team will win the match?—Yes, we have better players. So I ________ them to win.A. guessB. askC. helpD. expect( ) 3. —what do you think of this skirt?—It’s very ________with young girls.A. will be fashionB. can be invitedC. popularD.be welcome( ) 4. I’m looking at the photo __________ you sent me with your letter.A. whoB. whomC. itD. that( ) 5. —Is there _______ I can do for you?—Yes, I’d like to buy a dress for my daughter.A. somethingB. nothingC. anythingD. else( ) 6. I’m reading now. Please tell him _____________ the TV a bit.A. turn upB. turn offC. to turn downD. to turn on( ) 7. —Excuse me, can you show me the way to the hospital?—Go_______ this way and then turn left at the third corner..A. hereB. alongC. to thereD.straight( ) 8. Tom is _____________ boy in our class.A. the tallestB. tallC. tallestD. the taller( ) 9. By the time I got to school, I realized that I _____________ my exercise book at home.A. had forgottenB. had leftC. has forgottenD. has left( ) 10. What’s the ring __________.It’s made of 18 karats gold.A. make upB. has make ofC. made ofD. has made of二．单词填空（每小题2分，共10分）11. This color is very_______ (受欢迎)with young girls.12. Can you_______(展示)me this kind of skirt?13. Welcome to our______(柜台). Can I show you something?14. It’s real green jade or_____(塑料的) imitation.15.You look_______(漂亮的) in this fur coat.三．翻译（每小题2分，共20分）16. I think we’ve used up our toothpaste.17. Excuse me, can you tell me where the elevator is?18. This color suits your complexion perfectly.19. The pattern is in fashion and the craftsmanship is superb.20. We have a variety of ballpoint pens.21. 请沿着这条路直走，然后在第二个路口左转。

1380国开电大本科《商务英语3》历年期末考试(第一大题交际用语)题库

1380国开电大本科《商务英语3》历年期末考试(第一大题交际用语)题库2021年7月试题及答案1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。

1.―Hello，this is Steven Smith.Nice to hear your voice again―Hi，Mr.Smith.________A.Do you know the coverage of your freight forwarding business？B.Please tell me the coverage of your freight forwarding business.C.I would like to know more about the coverage of your freight forwarding business.[答案]C2.―___________________―Yes， I will try my best.A.Do you know about business tax？B.What do you think about business tax？C.Can you give me a brief introduction about it？[答案]C3.―Don't hesitate to click on our website when you need us.―_________Thank you.A.I canB.I willC.I know[答案]B4.―___________________―Yes，certainly.We area medium firm with about two thousand people in two different plants.A.Do you have nine departments in your company？B.Could you tell me how your company is actually organized？C.Can you tell me a little more about the four branch offices？[答案]B5.―I'm afraid we put less emphasis on the overall design of the whole project.―___________________A.This is obviously too heavy.People won't be able to carry it.B.We'd better use light ones， They make the audience feel comfortable.C.Our main goal is to establish our brand name among our target audience.[答案]C2021年1月试题及答案一、交际用语(每小题2分，共10分)1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。

1380国开电大本科《商务英语3》历年期末考试(第三大题阅读判断)题库

专业课原理概述部分一、选择题（每题1分，共5分）1.在商务英语写作中，哪种语气最为恰当？A.亲切友好B.正式严肃C.诙谐幽默D.深沉内敛A.Short-termgoalB.Long-termobjectiveC.ImmediatepurposeD.Futurevision3.在商务英语谈判中，哪个词可以用来表示“达成共识”？A.AgreeB.ConsentC.ConcurD.AccordA.BestregardsB.WarmestwishesC.KindregardsD.Lovingly5.在国际贸易中，哪个术语表示“离岸价格”？A.FOBB.CIFC.DDPD.EXW二、判断题（每题1分，共5分）1.商务英语中的“memo”是指一种正式的商务信函。

（）2.在商务英语谈判中，直接表达拒绝是不礼貌的。

（）3.商务英语中的“SWOTanalysis”是指对竞争对手的分析。

（）4.商务英语中的“quote”是指对某人的言论的引用。

（）5.在国际贸易中，“FOB”和“CIF”都是关于货物交付的术语。

（）三、填空题（每题1分，共5分）1.商务英语中的“memo”是指一种______的商务信函。

2.在商务英语谈判中，直接表达拒绝是______的。

3.商务英语中的“SWOTanalysis”是指对______的分析。

4.商务英语中的“quote”是指对某人的______的引用。

5.在国际贸易中，“FOB”和“CIF”都是关于______的术语。

四、简答题（每题2分，共10分）1.简述商务英语写作中正式语气的特点。

2.简述国际贸易中“FOB”和“CIF”的区别。

3.简述商务英语谈判中达成共识的重要性。

4.简述商务英语邮件中常用的结束问候语。

5.简述商务英语中的“SWOTanalysis”的含义。

五、应用题（每题2分，共10分）情境：你是一家公司的销售经理，你需要向一家潜在的客户介绍你们的产品，并邀请他们参加一个产品展示会。

最新国家开放大学电大本科《商务英语3》期末标准题库及答案(试卷号：1380)

最新国家开放大学电大本科《商务英语3》期末标准题库及答案（试卷号：1380）
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华师17年3月课程考试英语语言作业考核试题

华中师范大学高等学历继续教育1703批次《英语语音》毕业考试试卷（A卷）☆注意事项：试卷总分值：100分；考试时刻：考试时刻：5-10分钟。

Part I. Please read the words from each group given below. (15%)（共 15 题，每题1分）1. pace base2. save safe3. police please4. low know5. lice nice6. where air7. speak start 8. steal skill 9. author although 10. pray brain 11. gray tree 12. year ear13. shrink threat 14. congratulation exaggeration15. park startPart II. Please read the phrases and words given below, and pay attention to the word stress. (15%)（共15题，每题1分）1. diligent2. cute3. reservation4. original5. fun6. perfect7. break8. resemble9. autograph10. ruin11. take it away 12. a matter of fact 13. work out 14. a cup of tea 15. stop nonsensePart III. Please read the following sentences, and pronounce the differences between italicized words. (30%)（共10题，每题3分）1.We walked early in the morning. / We worked early in the morning.2.You should ban it. / You should bang it.3.The tea fell on the floor. / The tear fell on the floor.4.Look! The moon is shining. What a lovely night!Look! The moon is shining. What a lovely light!5.He tried to put his head in the sack. / He tried to put his head in the sock.6.I only want some flowers. / I only want sun flowers.7.I want two combs, please. / I want two cones, please.8.The children were let out from school. / The children were late out fromschool.9.He tried to put his head in the sack. / He tried to put his head in the sock.10.The boos echoed loudly. / The booth echoed loudly.1. Their fathers and mothers rather like the weather there.2. She usually watches television for pleasure.3. The third girl with the curly hair is working hard.4. The lesson which gradually dawned on me was actually very simple. Every place has special meanings for the people in it, and in a certain sense every place represents the center of the word. The world has numerous such centers, and no one student or traveler can experience all of them. But once a conscious breakthrough to second center is made, a life-long perspective and collection can begin.This winter1. Where are you going for the vacation?2. What are you going to do there?3. Who are you going with?4. How long will you stay there?附：华中师范大学职业与继续教育学院201703批次英语专业《英语语音》课程考核说明一、语音的重要作用英语语音是英语专业学生区别于其它专业学生的外在专业素养表现，是英语专业学生必备大体功，代表一个语言学习者的语言形象。

华师17年3月课程考试商务电话英语作业考核试题

一、单项选择题（共 50 道试题，共 100 分。

）V 1. : o you know ______ th solirs m to Yushu Town? : Th ros wr ly rokn. Thy h to wlk thr.. why. whn. how. Whr标准答案：2. us of th ______ ntur of th grmnt, I ws rlutnt to isuss with him in offi.. onfintil. lit. srt. sophistit标准答案：3. : Hv goo summr holiy. : ________.. I’m fri I won’t. OK. Lt’s hv goo tim. ll right, I will. Thnks, n you, too标准答案：4. 3% isount will grnt only ______ your orr xs US $ 12,000.. pns on. for onition tht. on onition tht. sujt to标准答案：5. W rgrt ______ to pt your trms of pymnt n thrfor hv to rturn th orr to you.. nnot. ing unl. not l. not l标准答案：6. : I m vry worri out tomorrow’s mths tst. I m fri I n’t pss this tim. : ________! I’m sur you’ll mk it.. No prolm. Tht’s right. hr up. on’t mntion it标准答案：7. : I’m going to Sny for my holiy tomorrow. : _______. Hv goo tim!. You’r right.. It’s goo.. Gooy！标准答案：8. ompny is n ol-stlish firm ______ mny yr's xprin ______th tr.. hs, of. with, in. hv, in. with, of标准答案：9. : Woul you lik m to rry th ox for you? : __________.. rtinly. Ys, o pls. No, pls on’t. Of ours, I’ lov to标准答案：10. W will onsir ______ your trms of pymnt.. pt. to pt. pting. pt标准答案：11. W liv suh n grmnt will prov ____.. stisfi. stisfy. stisftory. stisftion标准答案：12. : oul you look ftr my grn whil I’m wy? : _________. . With plsur. Hol on, pls. I gr with you. Tht’s goo i标准答案：13. Ws it ___ sh si ___ you wr ngry t so muh?. wht; tht. tht; whih. tht; wht. wht; whih标准答案：14. W r ______ to hv your nquiry for Swing Mhins.. pls. pls. plsur. in plsur标准答案：15. : Thnk you for your hlp! : _________.. You’r OK. You’r wlom. No, thnks标准答案：16. Ａ：Ni to mt you, Miss Grn. Ｂ： ______________. Vry wll.. Thnk you.. Ni to s you, too.. How r you?标准答案：17. Hr is my r .Lt’s kp in _________.. touh. rltion. onntion. frinship标准答案：18. : Is tht Mrs. Grn spking? : Ys. _______. Who’s tht?. I’m Mrs. Grn.. Who r you?标准答案：19. W will ______ you s soon s th nw rop oms to th mrkt. . ontt with. ontt. ontt to. gt ontt标准答案：20. If w h n inform in tim, w ____ thm for you.. rsrv. will rsrv. woul hv rsrv. will hv rsrv21. : Hllo, this is Tin spking. Is tht Sm? : Sorry, h isn’t hr t this momnt. __________?. n I tk mssg. Wht r you sying to Tin. My I spk to Sm. Who’s tht spking标准答案：22. W r pls to inform you tht th itm you rqust n suppli ______ stok.. upon. out. in. from标准答案：23. : Luy, ________. : Gl to mt you . Jk Wilson.. tht’s my frin, Jk Wilson. this is Jk Wilson. h is Jk Wilson. introu Jk Wilson to you标准答案：24. W _______ if you oul giv us whtvr informtion you n in this rspt.. shoul pprit. pprit. pprit it. shoul pprit it标准答案：25. W hv m ____ tht w woul pt /P trms for your prsnt orr.. lr. it is lr. tht lr. it lr标准答案：26. : oul I hv your nm pls, Mm? : _________.. Oh, no. You’r polit. ll m Mry. It’s kin of you标准答案：27. : Thnk you for vrything you’r on for m uring my sty hr. : _________. Giv my st wishs to your prnts.. Tht’s ll right. It osn’t mttr. Ys, I’ lov to. rful标准答案：28. : oul you nswr this qustion, pls? : __________.. I oul. Ys, I ouln’t. Nvr min. Wll. Lt m try标准答案：29. : Lis, I will visit th 2020 Worl xpo(世博会)with my prnts uring th summr holiy. : __________.. It osn’t mttr. It’s plsur. Hv fun. Tht’s ll right.标准答案：30. W r not in position to mk ny offr s th goos r ______.. without stok. out of stok. no stok. not in stok标准答案：31. : Your rss is just wonrful! : _________. You r right, thnk you!. Thnk you, n you?. No, no, yours is ttr.. Thnk you. I’m gl to hr tht.标准答案：32. W shll o vrything possil to ssist you in ______ mutully nfiil tr. . vloping. vlop. vlop. vlopmnt标准答案：33. : Mrry hristms! : _________. How o you o?. Hppy Nw Yr.. Not t ll.. Th sm to you.标准答案：34. : Th Mrs-500 tst will tk out 520 ys. : __________ I hop it gos wll. . It’s plsur.. Goo luk!. Tht’s OK.. ongrtultions!标准答案：35. : Hllo, I’m Lily .W’r in th sm lss. : ________. Ys, w r.. Gl to mt you.. I’m sorry, ut l on’t know you.. Hllo, my l introu myslf?标准答案：36. : I’v got pi of goo nws .Our footll tm won th gm. : Rlly? ______. Wll on!. With plsur.. Tht’s ll right. Wht pity!标准答案：37. : Hv th stunts in Yushu rturn to shool yt？ : It is rport on TV tht____________ . . th wthr is oming ttr. most of th ftoris wr stroy. popl hv givn lots of mony to thm.. ll th shools hv strt lssons gin标准答案：38. : Hi, ill! ongrtultions! : _________.. ll right. You r right. Tht’s goo. Thnks lot标准答案：39. : Wht os your rothr o? : ____.. H is littl shy .. H is tll .. H liks ning .. H is otor标准答案：40. : Jn got n “” in th Mths tst. : _______. Sh works th hrst in our lss.. Mny hns mk light work. Th grss is lwys grnr thn th othr si. rly irs th th worm.. on’t put ll your ggs in on skt.标准答案：41. : Our lss hv won th girl’s 400-mtr rly r. : _________.. With plsur.. Wht pity!. Not t ll.. ongrtultions!标准答案：42. s rqust, w r sning you y irmil th smpls of mn's shirts, ______ you will fin thm stisftory.. hop. to hop. hoping. hopfully标准答案：43. Fifty ss of Grn T you snt us wr foun to ly mg. This ws pprntly ttriutl to ______pking.. fulty. lrg. innr. outr标准答案：44. vryon knows tht hin's ristls r of suprior qulity ______ thos from othr ountris. . with. to. for. thn标准答案：45. Th two firms gr to ______ joint vntur in hin.. mrk. intn. ngg. ntr into标准答案：46. : ______ is hr ughtr? : Th girl on th right wring lu jns.. Who. Wht. Whih. Whr标准答案：47. : I promis hr ughtr sh ___ gt ni prsnt on hr irthy. : Will it surpris to hr? . shoul. must. woul. shll标准答案：48. : I’ lik to mt you tomorrow. : _________. r you fr tomorrow?. I’ll fr nxt Mony.. Whr shll w mt?. ny ftrnoon this wk xpt Stury.标准答案：49. : Sorry, sir. I m mistk gin． : ______ Prti mor n you will o ttr．. Nvr min．. I'm not sur，. You'r wlom．. on't mntion it．标准答案：50. W will not hl rsponsil for ny mg whih rsults ___ _ rough hnling. . from. off. in. to标准答案：。

商务英语试题三.doc

Progress test 315.1 Grammarget start leave go be come sell joinSir Tom Farmer (1)school when he (2) 15 and (3)a job with a local tyre firm. At 20 he (4)Goodyear as a salesman. At 24 he (5)his own business. He (6) this four years later and (7)to the USA. But at 31 he (8)back to the UK to start a motor vehicle business called Kwik-Fit. The business now has almost 2,000 centers in the UK and mainland Europe and a turnover of £515 million.15.2 Grammar1A: When?B: I joined the company six years ago.2A: What? B: I was an office assistant.3A: Which? B: They worked in After-sales.4A: How long? B: She worked in that department for eighteen months.5A:? B: Yes, we have some rooms free.6A:? B: No, we don't have any T-shirts in stock.153 GrammarComplete the sentences with the correct comparative or superlative form of the adjective in (brackets).1A typewriter is(cheap) than a computer.2IBM is the(big) computer company in America.3A notebook computer is(expensive) than a desktop one.4I think a desktop computer is(good) than a notebook one.5In my opinion, a telephone is the{important) piece of office equipment.6The(fast) way to contact a client is by phone.15.4Grammarfrom $63.00 (1)8001 Very good quality typist chair, gas lift, fully adjustable, rounded front seat. Black or grey from stock (2). Colors are an extra $9 (3) with blue or red from stock. From $101 (4)3001 Very comfortable and practical operator chair. Gas lift height adjustment. Black or grey from stock (5). Colors are an extra $11 (6) with blue or red from stock.1A: Is there (1)paper in the photocopier?B: No, there isn't (2).2We need (3)pens and pencils, and we don't have (4)scissors?3A: I'm going to Paris tomorrow, but there aren't (5)seats available on the train.B: You should try airlines. They might have (6)seats.4A: Are there (7)clients I should visit in Paris while I'm there?B: There are (8), but they are located quite far from the center.15.5Vocabulary1office furniture: chair, _____________________________________________________2Fruit: orange, _________________________________________________________3Colors: black, _________________________________________________________4Mate rials: plastic, _____________________________________________________15.6Language in useCLERK: Sales department. Good morning.YOU: (1).CLERK: Certainly. What exactly would you like to know about our filing cabinets/YOU: (2).CLERK: They cost $199 each.YOU: (3).CLERK: No, I'm sorry, they9re not available in black.YOU: (4).CLERK: We can deliver by the end of the week.YOU: (5).CLERK: You're welcome. Thank you for calling.15.7Listeningcustomer and the supplier and check if the numbered information in the catalogue is correct. Write any corrections in the blanks below.2 _______________________3 _______________________4 _______________________5 _______________________6 _______________________ReferencesISA1left 2 was 3 got 4 joined 5 started 6 sold 7 went 8 came15.21When did you joined the company?2What was your position? / What did you do?3Which department did they work in?4How long did she work in that department?5Do you have any rooms free?6Do you have any T-shirts in stock?1531cheaper 2 biggest 3 more expensive 4 better 5 most important 6 fastest15.41 any2 any3 some4 any5 any6 some7 any8 some15.5Possible answers1Office furniture: desk, table, bookcase, shelves2Fruit: apple, cherry, melon, strawberries3Colors: red, white, yellow, green, blue4Materials: wood, nylon, glass, metal15.6Possible answers1Good morning. I'd like some information about your filing cabinets. 2How much do they cost?3Are they available in black?4When can you deliver the goods?5Thank you for your help.1 $75.002 not grey3 $104 correct5 correct6 $14SUPPLIER: Office Furniture. Good morning.CUSTOMER: Hello. This is Patricia Exton from Barker and Watson. Td like some information about office chairs.SUPPLIER: Right. Er, what exactly would you like to know?CUSTOMER: Well, we need some chairs for our new office. I've got a copy of your catalogue ... I'd just like to confirm the details. Now catalogue number 8001 ——that's the typist chair? SUPPLIER: Yes, that's right. It costs from $75.CUSTOMER: $75. Right. And it's available in black and grey from stock?SUPPLIER: Well, in black, yes, but not in grey; I'm afraid the manufacturers have discontinued it in grey.You see, it wasn't very popular.CUSTOMER: Oh, that's a pity. Well, what about in red?SUPPLIER: Yes, and we can deliver from stock..CUSTOMER: Fine. And that costs an extra $9?SUPPLER: Er (10)CUSTOMER: An extra $10. And what about the operator chair? The one with arms. Er... that's catalogue number 3001. Does that still cost from $101?SUPPLIER: Yes, it does. All colors are available from stock.CUSTOMER: And in red that's an extra $11?SUPPLIER: I'm afraid not. That should be $14. it sounds to me as if you've got a copy of last year's catalogue. Would you like me to send you a new one?CUSTOMER: Ah, yes, if you would. Thank you very much. Let me give you our address. It's ...。

（完整版）电大商务交际英语参考答案

（完整版）电大商务交际英语参考答案//[父试题分类]:成都广播电视大学/专业课程/外语教学部/英语/专科/商务交际英语（1）[成都广播电视大学]:1.Which of the following is NOT an external barrier to communication?A.{Motivation or interests.}B.{Environmental factors such as lighting and heat.}C.{A closed or authoritarian climate.}D.{An open climate in which communication flows easily.}试题编号:E773346答案:A题型:单选题2.What is NOT included in the purpose of communication?A.{To establish goodwill.}B.{To build self-esteem.}C.{To obtain information.}D.To practice using language accurately.试题编号:E773347答案:D题型:单选题3.{If verbal and non-verbal symbols in the sender’s message conflict, receivers generally ________.}A.{believe the non-verbal symbols over the verbal symbols}B.believe the verbal symbols over the non-verbal symbolsC.{don’t know which to believe}D.{believe both the verbal and non-verbal symbols}试题编号:E773348答案:A题型:单选题4.To communicate effectively, the sender must ________.A.{use audience analysis, examine the message’s environment, encourage and interpret feedback }/doc/9b47626.html,e audience analysis, read and listen effectivelyC.{use audience analysis and overcome external and internal barriers tocommunicate}D.{speak and write clearly, and use proper equipment}试题编号:E773354答案:C题型:单选题5.When communicating with other people, remember that everyone wants to feel ________.A.{admired and cared for}B.understood and importantC.{important, competent, and admired}D.{valued, respected, and understood}试题编号:E773356答案:D题型:单选题6.Which of the following statements about body language is true?A.{People from different cultures interpret body language in different ways.}B.Basic body language is universal; it means the same to allpeople.C.{Facial expressions are universal, but gestures are less so.}D.{Friendly body language is all the same; unfriendly or threatening gesturesvary.}试题编号:E773359答案:A题型:单选题7.Which of the following is a receiver-oriented statement?A.{I grant your request for vacation from the week of August 14th.}B.{Our company works hard to meet the needs of our customers.}C.{As our guest, you will receive the attention that you deserve.}D.{We make every effort to serve our clients efficiently and at their convenience.}试题编号:E773361答案:C题型:单选题8.Which of the following is NOT included in the common abuses of memos?A.{Written too frequently.}B.{Written to gain attention.}C.{Written to express one main idea.}D.{Written by a committee.}试题编号:E773365答案:C题型:单选题9.{According to the course book, which of the following statements is NOT true in letters that contain neutral or positive messages?}A.{The ending should be friendly, courteous and personable.}B.{The main idea can be presented at the end.Supporting information should be presented as much as possible. }More information should be presented later.}试题编号:E773366答案:B题型:单选题10.{—Hello, Sally. How’s everything?— .}A.Good for youB.{Oh, I agree}C.That’s rightD.{Just so-so}试题编号:E773368答案:D题型:单选题11.{— Excuse me, would you lend me your calculator? — .}A.Certainly. Here you areB.{Please don’t mention it}C.I t’s nothingYes, I have a hand}试题编号:E773383答案:A题型:单选题12.{—I don’t like the spots programs on Sundays.— .}A.So do IB.Neither do IC.So am ID.{Neither am I试题编号:E773385答案:B题型:单选题13.{—What’s the problem, Harry?— .}A.No problemB.{No trouble at all}C.Thank you for asking me about itD.{I can’t r emember where I left my glasses}试题编号:E773387答案:D题型:单选题14.{— What kind of TV program do you like best? — . }A.I like them very muchB.I only watch them at weekendC.It’s hard to say, actuallyD.I’m too busy to say试题编号:E773390答案:C题型:单选题15.{-- Could you tell me where Mr. Lake is?-- _________________.}A.From EnglandB.At the officeC.He’s workingD.He’s very busy试题编号:E773391答案:B题型:单选题16.{-- May I help you, madam?-- ______________.}A.Sorry, I have no ideaB.{Yes, I know what to buy}C.You’d better give me a handD.{Y es, I’d like 2 kilos of oranges}试题编号:E773393答案:D题型:单选题17.{-- Hello, could I speak to Don please? -- ______________? }A.Who are youB.{What’s the problem}C.Are you JaneD.{Who’s speaking?}试题编号:E773394答案:D题型:单选题18.{--What would you like, tea or coffee? -- _________________. }A.Yes, I wouldB.Coffee, pleaseC.Yes, pleaseD.It’s very nice试题编号:E773395答案:B题型:单选题19.{--What about going for a walk?-- _______________.}A.Why not? A good ideaB.{That’s all right}C.So, do ID.{Walking is good to you}试题编号:E773396答案:A题型:单选题20.{The primary participants in the communication process are senders andreceivers.}试题编号:E773422答案:正确题型:判断题21.All business messages should promote goodwill.试题编号:E773425答案:正确题型:判断题22.{Once you run your word processor’s spell checker, your writing will be freeof spelling errors.}试题编号:E773426答案:错误题型:判断题23.A letter contains both verbal and nonverbal symbols.试题编号:E773427答案:正确题型:判断题24.When conversing with a coworker, the distance between the two of you sends a nonverbal message.试题编号:E773428答案:正确题型:判断题25.{The words police officer, technician and server are all neutral, orunbiased.}试题编号:E773429答案:正确题型:判断题26.{Audience analysis should be a major tool for the effective senders ofmessages.}试题编号:E773430答案:正确题型:判断题27.{If a work team is going to be effective, it is usually effective from thevery first meeting.}试题编号:E773431答案:错误题型:判断题28.{To overcome diversity in the workplace, the best plan is to overlookdifference.}试题编号:E773432答案:错误题型:判断题29.{Proofreading the hardcopy, even after proofing on screen, ensures theaccuracy of a document.}试题编号:E773433答案:正确题型:判断题30.{Complete messages contain a variety of sentence types. You will hold your readers’ attention if you vary the length and structure of your sentences as well as the structure of your paragraphs.It is best to keep sentences at 20 words or less. At the sametime, it adds interest to have some noticeably short sentences—perhaps 10 words or even fewer. Using sentences of different lengths keeps your writing from feeling choppy or monotonous. As you vary sentence length, your sentence structure naturally varies as well. Alternate simple sentences with compound and complex sentences.Varying paragraph length also keeps your writing from being choppy. We’ve already said that the opening and closing paragraphs of a message should be relatively short. When writing your middle paragraphs plan them so that they average about six or eight lines long. Mix in a short, two- or three- line paragraph sometimes to add interest. A short paragraph also is a way to emphasize an important point.}试题编号:E773397答案:题型:阅读理解//[父试题分类]:成都广播电视大学/专业课程/外语教学部/英语/专科/商务交际英语（1）1.It is advisable to keep the average length of a sentence at ______.A.{more than 20 words.}B.{not more than 20 words.}C.{10 words or fewer.}试题编号:E773398答案:B题型:单选题2.The word choppy in the passage means ______.A.{short irregular waves}B.{cut into pieces}C.{short, broken and slightly rough.}试题编号:E773406答案:C题型:单选题3.According to the last paragraph, ______.A.{the length of all paragraphs should be the same}B.{the middle paragraphs should be shorter than the beginning and ending ones }C.{the middle paragraphs should be longer than the beginning and ending ones }试题编号:E773407答案:C题型:单选题4.When you write sentences of different lengths, ______.A.{the structure of the sentences will also be different}B.{they will have the same structure}C.{your variation will have no effect on the sentence structure }试题编号:E773409答案:A题型:单选题5.In the following statements, which is true about a short paragraph?A.{It is less important than a long paragraph.}B.{It can be used to express emphasis.}C.{You have to put a short paragraph after several short paragraphs.}试题编号:E773411答案:B题型:单选题[结束子试题]:31.{Although language is an important part of communication, communication is not simply a matter of understanding and speaking a language. It involves transmitting an idea and understanding someone else’s idea. People from differentcultures think differently about various issues than do North Americans. The ability of a North American to speak in three different languages still may not enable him or her to understand the issues from the viewpoint of those from another culture. Cross-cultural communication differs from the more familiar within-culture communication situations in that there are systemic differences in the assumptions made by people of different cultures. Being aware of and understanding these different assumptions can help improve communication and relationships.The major problems of intercultural communication occur in perception and in attribution of meaning. Communication is defined as a “dynamic process whereby human behavior, both verbal and nonverbal, is perceived and responded to.” People respond according to their perceptions, not necessarily according to what the transmitter believes he or she is communicating. This is an interactive process.}试题编号:E773412答案:题型:阅读理解[开始子试题]://[父试题分类]:成都广播电视大学/专业课程/外语教学部/英语/专科/商务交际英语（1）[成都广播电视大学]:1.People from different cultures think differently about various issues than do North Americans. This sentence means ______.A.{Other people have deeper understanding than the North Americans.}B.Other people understand more issues than the North Americans.C.{Other people may understand things in a way different from that of the North Americans.}试题编号:E773414答案:C题型:单选题2.According to the passage, which of the following statements is true?A.{By speaking three languages, people do not naturally share the viewpoint of other people. }B.{By speaking three languages, people naturally share the viewpoint of other people.}C.All Americans speak three different languages.试题编号:E773415答案:A题型:单选题3.Which of the following statement is true?A.{Cross-cultural communication only occurs when you work in another country.}B.{Within-culture communication never occurs when you travelto another country.}C.{Cross-cultural communication is more complex than within-culture communication.}试题编号:E773416答案:题型:单选题4.In communication, people respond according to ______.A.{the intention of the message sender}B.{their own understanding of the message}C.{the literal meaning of the message}试题编号:E773417答案:B题型:单选题5.According to the last paragraph, ______.A.{perception and response are equally important}B.{perception is more important than response}C.{perception is less important than response}试题编号:E773419答案:A题型:单选题[结束子试题]:32.What is NOT included in the stage of planning a message?A.{To identify the objective.}B.{To determine the main idea.}C.{To choose supporting information.}D.{To evaluate the message.}试题编号:E773363答案:D题型:单选题。

华师大学英语试题及答案

华师大学英语试题及答案一、听力理解（共20分）1. 根据所听对话，选择正确答案。

A. He is a student.B. He is a teacher.C. He is a doctor.D. He is a scientist.[答案] B2. What is the weather like today?A. Sunny.B. Rainy.C. Cloudy.D. Snowy.[答案] A3. What does the woman plan to do this weekend?A. Go shopping.B. Visit her parents.C. Stay at home.D. Travel to another city.[答案] B[其他听力题目及答案略]二、阅读理解（共30分）1. 根据文章内容，选择最佳标题。

A. The Benefits of ReadingB. The Importance of TravelC. The Power of TechnologyD. The Impact of Social Media[文章内容略][答案] A2. What does the author suggest about the future of work?A. It will be more flexible.B. It will be less secure.C. It will be more centralized.D. It will be less diverse.[答案] A3. According to the passage, which of the following is NOT a reason for people to learn a new language?A. To communicate with others.B. To travel more easily.C. To show off their skills.D. To understand different cultures.[答案] C[其他阅读题目及答案略]三、词汇与语法（共20分）1. The word "unique" is the ___ of "common."A. oppositeB. synonymC. homonymD. antonym[答案] A2. The correct form of the verb to complete the sentence is: "She ___ to the meeting yesterday."A. attendedB. attendsC. will attendD. has attended[答案] A3. Fill in the blank with the appropriate preposition: "The new bridge ___ the river."A. acrossB. onC. inD. at[答案] A[其他词汇与语法题目及答案略]四、完形填空（共15分）[文章内容略]1. The first step in solving the problem was to ___ the rootcause.A. identifyB. ignoreC. addressD. avoid[答案] A2. Despite the challenges, the team ___ to find a solution.A. succeededB. failedC. hesitatedD. persisted[答案] D3. The final decision was made after ___ discussion and analysis.A. extensiveB. limitedC. superficialD. brief[答案] A[其他完形填空题目及答案略]五、写作（共15分）根据所给情景，写一篇不少于120词的短文。

2017商务英语写作试题

2017商务英语写作试题同学们依然如往年般跟着2017年的商务英语写作试题跑吗?下面是店铺给大家整理的2017商务英语写作试题，供大家参阅!2017商务英语写作试题1答复函请你为一封订购信写一封答复函，可以是接受订单，也可以是谢绝订单。

接受订单内容应包括：● 表示高兴接到订单● 表明接受订单中的价格及其他条件● 告知对方按双方约定的付款方式准备付款，以便及时发货● 希望将来继续合作谢绝订单内容应包括：● 首先感谢对方的订货● 为不能按要求供货而表示歉意● 把拒绝订货的原因简洁清楚的，毫不隐瞒地说出来● 借机推销其他产品供对方参考● 希望再次接到对方的订单并保持合作Sample Letter9 March, 2005Dear Sirs,Thank you for your March 6 order for woolen sweaters. We are pleased to confirm that we accept the order and enclose our proforma invoice totaling US$ 20,000 CIF San Francisco. Please arrange for the opening of an irrevocable L/C in our favor. As soon as we receive it, the goods will be shipped.We hope that you will find everything completely to your satisfaction and welcome more opportunities of doing business with you.Yours faithfully2017商务英语写作试题2订购函你公司准备向某公司订购一批产品。

请你写一封订购信，其内容应包括一下几点：◇ 订购的原因(公司信誉、产品质量、销售服务等)及订购数量◇ 要求对方详细介绍该产品的性能及售后服务。

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17春华师17年3月课程考试《商务电话英语》作业考核试题一、单选题（共50 道试题，共100 分。

）1. A: Do you know ______ the soldiers came to Yushu Town? B: The roads were badly broken. They had to walk there.A. whyB. whenC. howD. Where正确答案：2. Because of the ______ nature of the agreement, I was reluctant to discuss with him in office.A. confidentialB. delicateC. secretD. sophisticated正确答案：3. A: Have a good summer holiday. B: ________.A. I’m afraid I won’tB. OK. Let’s have a good timeC. All right, I willD. Thanks, and you, too正确答案：4. A 3% discount will be granted only ______ your order exceeds US $ 12,000.A. depends onB. for condition thatC. on condition thatD. subject to正确答案：5. We regret ______ to accept your terms of payment and therefore have to return the order to you.A. cannotB. being unableC. not ableD. not be able正确答案：6. A: I am very worried about tomorrow’s maths test. I am afraid I can’t pass this time. B: ________! I’m sure you’ll make it.A. No problemC. Cheer upD. Don’t mention it正确答案：7. A: I’m going to Sanya for my holiday tomorrow. B: _______A. Have a good time!B. You’re right.C. It’s good.D. Goodbye！正确答案：8. ABC Company is an old-established firm ______ many year's experience ______the trade.A. has, ofB. with, inC. have, inD. with, of正确答案：9. A: Would you like me to carry the box for you? B: __________.A. CertainlyB. Yes, do pleaseC. No, please don’tD. Of course, I’d love to正确答案：10. We will consider ______ your terms of payment.A. acceptedB. to acceptC. acceptingD. accept正确答案：11. We believe such an agreement will prove ____.A. satisfiedB. satisfyC. satisfactoryD. satisfaction正确答案：12. A: Could you look after my garden while I’m away? B: _________.A. With pleasureB. Hold on, pleaseC. I agree with youD. That’s a good idea正确答案：13. Was it ___ she said ___ you were angry at so much?A. what; thatB. that; whichC. that; what正确答案：14. We are ______ to have your enquiry for Sewing Machines.A. pleaseB. pleasedC. pleasureD. in pleasure正确答案：15. A: Thank you for your help! B: _________.A. You’re OKB. You’re welcomeC. No, thanksD. Me, too正确答案：16. Ａ：Nice to meet you, Miss Green. Ｂ：______________A. Very well.B. Thank you.C. Nice to see you, too.D. How are you?正确答案：17. Here is my card .Let’s keep in _________.A. touchB. relationC. connectionD. friendship正确答案：18. A: Is that Mrs. Green speaking? B: Yes. _______A. Who’s that?B. I’m Mrs. Green.C. Who are you?正确答案：19. We will ______ you as soon as the new crop comes to the market.A. contact withB. contactC. contact toD. get contact正确答案：20. If we had been informed in time, we ____ them for you.A. reserveB. will reserveC. would have reservedD. will have reserved正确答案：21. A: Hello, this is Tina speaking. Is that Sam? B: Sorry, he isn’t here at this moment.__________?A. Can I take a messageB. What are you saying to TinaC. May I speak to SamD. Who’s that speaking正确答案：22. We are pleased to inform you that the item you requested can be supplied ______ stock.A. uponB. outC. inD. from正确答案：23. A: Lucy, ________. B: Glad to meet you . Jack Wilson.A. that’s my friend, Jack WilsonB. this is Jack WilsonC. he is Jack WilsonD. introduce Jack Wilson to you正确答案：24. We _______ if you could give us whatever information you can in this respect.A. should appreciateB. appreciateC. appreciate itD. should appreciate it正确答案：25. We have made ____ that we would accept D/P terms for your present order.A. clearB. it is clearC. that clearD. it clear正确答案：26. A: Could I have your name please, Madam? B: _________.A. Oh, noB. You’re politeC. Call me MaryD. It’s kind of you正确答案：27. A: Thank you for everything you’re done for me during my stay here. B: _________. Give my best wishes to your parents.A. That’s all rightB. It doesn’t matterC. Yes, I’d love toD. Be careful正确答案：28. A: Could you answer this question, please? B: __________.A. I couldB. Yes, I couldn’tC. Never mindD. Well. Let me try正确答案：29. A: Lisa, I will visit the 2010 World Expo(世博会)with my parents during the summer holiday. B: __________.A. It doesn’t matterB. It’s a pleasureC. Have funD. That’s all right.正确答案：30. We are not in a position to make any offer as the goods are ______.A. without stockB. out of stockC. no stockD. not in stock正确答案：31. A: Your dress is just wonderful! B: _________A. You are right, thank you!B. Thank you, and you?C. No, no, yours is better.D. T hank you. I’m glad to hear that.正确答案：32. We shall do everything possible to assist you in ______ a mutually beneficial trade.A. developingB. developedC. developD. development正确答案：33. A: Merry Christmas! B: _________A. How do you do?B. Happy New Year.C. Not at all.D. The same to you.正确答案：34. A: The Mars-500 test will take about 520 days. B: __________ I hope it goes well.A. It’s a pleasure.B. Good luck!C. That’s OK.D. Congratulations!正确答案：35. A: Hello, I’m Lily .We’re in the same clas s. B: ________A. Yes, we are.B. Glad to meet you.C. I’m sorry, but l don’t know you.D. Hello, may l introduce myself?正确答案：36. A: I’ve got a piece of good news .Our football team won the game. B: Really? ______A. Well done!B. With pleasure.C. That’s all rightD. What a pity!正确答案：37. A: Have the students in Yushu returned to school yet？B: It is reported on TV that____________ .A. the weather is becoming betterB. most of the factories were destroyedC. people have given lots of money to them.D. all the schools have started lessons again正确答案：38. A: Hi, Bill! Congratulations! B: _________.A. All rightB. You are rightC. That’s goodD. Thanks a lot正确答案：39. A: What does your brother do? B: ____.A. He is a little shy .B. He is tall .C. He likes dancing .D. He is a doctor正确答案：40. A: Jane got an “A” in the Maths test. B: _______. She works the hardest in our class.A. Many hands make light workB. The grass is always greener than the other sideC. Early birds catch the worm.D. Don’t pu t all your eggs in one basket.正确答案：41. A: Our class have won the girl’s 400-metre relay race. B: _________.A. With a pleasure.B. What a pity!C. Not at all.D. Congratulations!正确答案：42. As requested, we are sending you by airmail the samples of men's shirts, ______ you will find them satisfactory.A. hopeB. to hopeC. hopingD. hopefully正确答案：43. Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to ______packing.A. faultyB. largeC. innerD. outer正确答案：44. Everyone knows that China's Bristles are of superior quality ______ those from other countries.A. withB. toC. forD. than正确答案：45. The two firms agreed to ______ a joint venture in China.A. embarkB. intendC. engageD. enter into正确答案：46. A: ______ is her daughter? B: The girl on the right wearing blue jeans.A. WhoB. WhatC. WhichD. Where正确答案：47. A: I promise her daughter she ___ get a nice present on her birthday. B: Will it be a surprise to her?A. shouldB. mustC. wouldD. shall正确答案：48. A: I’d like to meet you tomorrow. B: _________A. Are you free tomorrow?B. I’ll be free next Monday.C. Where shall we meet?D. Any afternoon this week except Saturday.正确答案：49. A: Sorry, sir. I made a mistake again．B: ______ Practice more and you will do better．A. Never mind．B. I'm not sure，C. You're welcome．D. Don't mention it．正确答案：50. We will not be held responsible for any damage which results ___ _ rough handling.A. fromB. offC. inD. to正确答案：出师表两汉：诸葛亮先帝创业未半而中道崩殂，今天下三分，益州疲弊，此诚危急存亡之秋也。