剑桥商务英语bec2018年剑桥商务英语考试BEC高级备考习题
2018-历年BEC商务英语高级考试真题演练word版本 (4页)
本文部分内容来自网络整理,本司不为其真实性负责,如有异议或侵权请及时联系,本司将立即删除!== 本文为word格式,下载后可方便编辑和修改! ==历年BEC商务英语高级考试真题演练In the last few years, managers throughout industry have seen more changes than many of them could have expected to see in their entire working lives having to communicate information which often leads to feelings of insecurity has become a key activity. From being regarded as relatively unimportant in many companies , management employee communication has become a central corporate need.Concordia International provides a good example of a company that has adjusted well to the changing needs for communication . since1995 , Concordia has been turned inside-out and upside-down, toensure that it is a marketing –led, customer-responsive business,one that looks outwards at customers and competitors, rather than inwards at its own processes and the way things were done in the past. In the last eight years, Concordia has reduced its workforce by more than 80.000 people - or 35% -on a voluntary basis, with further downsizing anticipated.From being an engineering company, Concordia is now remakingitself as a service company. The role of employee communication in such a context is to build peo ple’s self-confidence, to persuadethem that, although it is inevitable that the changes will go ahead, they also bring with them new opportunities for employees. However, this is not an easy task. People tend to be skeptical of these claims and to feel that they are losing touch with the company they have worked for over many years. This is understandable, since many of the old certainties are being swept away , including the core activitiesof the company they work for. Above all , they have had to face up to the fact that they no longer have a job for life.Research indicates that people respond to this predicament in a variety of ways. Thebulk of employees fall into two main categories in terms of their response to the new situation: on the one hand there are the“ pragmatists” and on the other “ the highly anxious” the former see their job as a means to an end and have a relatively short-term perspective, with strong loyalty to their local term , rather thanthe company as a whole . The second category, usually the majority,may respond to threatened changes with a feeling of having been let down, and even feel anger at the company for what they see as changing the terms of their employment.` The employee communication process needs to be capable of accurately directing its messages at a variety of employee groups and departments within the workforce . this is why middle managers and line managers are so key to communication. They are the people who know about the full rage of concerns among the workforce. The problem in the past was that this crucial area was often the responsibility of a separate, relatively isolated unit. Concordia putsresponsibility for communication firmly on line managers. All their research points to the same conclusion: people prefer to get their information face-to-face from their line managers. That is the key relationship and where arguments and hearts and minds –are lost.The general rule in company communication is to tell employees as much as you can as soon as you can. If you can’t provide details, then at least put the news in context and commit yourself to providing greater detail when it becomes available another rule of company communication is that there must be a fit between what the company is telling its employees and what it is telling its shareholders.15 In the last eight years, Concordia hasA made over 80.000 employees reduncdantB completed a period of downsizingC reduced its workforce of 80.000 by 35%D given 35% of departing employees voluntary redundancy16 From Concordia’s point of view, the role of communication is toA win employee support before going ahead with the changesB change the company’s core activities.C emphasise the positive aspects of the changesD explain the need for the changes17 what does research show about most employees’ response to change?。
剑桥商务英语高级模拟题2018年(2)_真题-无答案
剑桥商务英语高级模拟题2018年(2)(总分100,考试时间90分钟)Exercise 11. Company"s hierarchy of needs identifies **pensation as the key to employee motivation.A. 正确B. 错误2. Hygiene factors are work-related factors that will motivate and please employees.A. 正确B. 错误3. Equity theory suggests that an employee"s efforts are influenced by the expected outcome of those efforts.A. 正确B. 错误4. Negative reinforcement motivates employees by encouraging them to behave in a manner that avoids unfavorable consequences.A. 正确B. 错误5. **pensation plans that tie pay performance are intended to motivate employees to achieve high performance.A. 正确B. 错误6. A merit system allocates raises for all employees according to sales of the firm.A. 正确B. 错误7. An across-the-board system is appropriate when all employees deserve the same reward for their work.A. 正确B. 错误8. Open-book management encourages employees to make decisions and conduct tasks as if they were the firm"s owners.A. 正确B. 错误9. The techniques of motivation apply across countries.A. 正确B. 错误10. MBO (management by objectives) allows employees to participate in setting their goals and determining the manner in which **plete their tasks.A. 正确B. 错误Exercise 21. By ______ employees to properly perform the tasks they are assigned, management can maximize the firm"s value.A. motivatingB. threateningC. coercingD. manipulatingE. harassing2. Social interaction and acceptance by others are examples of ______A. physiological needs.B. esteem needs.C. safety needs.D. social needs.E. self-actualization needs.3. Needs that are satisfied with food, clothing and shelter are ailed ______ needs.A. safetyB. socialC. affiliationD. self-esteemE. physiological4. All of the following are methods used to enhance job satisfaction except ______A. employee involvement programs.B. Theory X management.C. job security.D. **pensation programs.E. flexible work schedules.5. Theory Z suggests that employees are more satisfied when ______A. they receive above-average pay raises.B. **pensation is consistent with their efforts.C. managers restrict the delegation of authority.D. they involved in decision making.E. appropriate hygiene factors are available.6. Which of the following theories of management suggests that workers will be motivated if they **pensated in accordance with their perceived contributions to the form?A. expectancy theoryB. equity theoryC. need theoryD. Theory YE. reinforcement theory7. The reinforcement theory that motivates employees by encouraging them to behave in a manner that avoids unfavorable consequences is ______ reinforcement.A. positiveB. neutralC. equityD. negativeE. expectancy8. In an across-the-board system, all employees receive similar ______.A. raises.B. job assignments.C. offices.D. work schedules.E. performance appraisals.9. Which of the following provides employees with various forms of compensation if specific performance goals are met?A. flextime programsB. job enlargementC. participative managementD. open-book managementE. incentive plans10. Which of the following is not a guideline for designing a **pensation system?A. align the system with business goalsB. align the system with specific goalsC. establish systems for rewarding employee seniorityD. set achievable goals for employeesE. allow employee input on **pensation system11. When employees evaluate their supervisors, the results are likely to be more meaningful if the appraisal is done ______A. verbally, with nothing put in writing.B. without supervisor"s knowledge.C. no more than once every two years.D. anonymously.E. only by employees who have known the supervisor for more than two years.12. Employees who serve in ______ positions provide assistance and support to employees who serve in line positions.A. secondaryB. nominalC. reserveD. nonlinearE. staffExercise 31. The document that specifies credentials necessary to qualify for the job position is a ______A. job specification.B. job description.C. job analysis.D. job evaluation.E. performance evaluation.2. A major responsibility of a human resources manager is to ______A. help each specific department recruit candidates for its open positions.B. conduct performance evaluations for all employees.C. establish the information system and local area network used by the firm"s employees.D. help select the members of top management who will serve on the firm"s board of directors.E. prevent formation of labor unions.3. The tasks and responsibilities of a job position are disclosed in a (n) ______A. job specification.B. indenture agreement.C. job description.D. organization chart.E. staffing report.4. The process used to determine the tasks and the necessary credentials for a particular position isreferred to as ______A. job analysis.B. job screening.C. human resources planning.D. human resources forecasting.E. recruiting.5. Human resources planning includes all of the following tasks except ______A. designing the **pensation package.B. performing job analysis.C. forecasting employment needs.D. recruiting.E. developing job description.6. If firms wish to avoid hiring during a temporary increase in production, they can offer ______ to existing workers.A. overtimeB. vocationsC. training programsD. affirmative actionE. orientation programs7. When a firm attempts to fill job openings with persons it already employs, it is engaging in: ______A. entrepreneurshipB. internal recruitingC. entrenchmentD. recruitingE. focused recruiting8. A (n) ______ is an assignment to a higher-level job with more responsibility and greater pay.A. transferB. lateral assignmentC. perquisiteD. upward appraisalE. promotion9. A firm"s human resources manager can obtain detailed information about the applicant"s past work experience through a (n) ______A. employment test.B. physical exam.C. interview.D. job analysis.E. orientation program.10. A step in the recruiting process that involves screening applicants is the ______A. training procedure.B. orientation procedure.C. upward appraisal.D. interview.E. probation period.11. If an employee receives a poor performance appraisal, the first action that should be taken is ______A. communicating the performance criteria to the employee.B. terminating the employee.C. determining the reasons for poor performance.D. suspending the employee.E. reassigning the employee.12. When firms allow employees to evaluate their supervisors, this process is known as a (n) ______A. management auditor.B. upward appraisal.C. forward appraisal.D. peer review.E. executive evaluation.Exercise 41. Employees need to be motivated as well as to have the proper skills to do their jobs.A. 正确B. 错误2. The motivation of employees is influenced by job satisfaction, or the degree to which employees are satisfied with their jobs.A. 正确B. 错误3. Self-actualization represents the need to fully reach one"s potential.A. 正确B. 错误4. Employee"s job satisfaction can increase when social interaction is allowed in the workplace.A. 正确B. 错误5. Bonuses are usually paid more frequently **missions.A. 正确B. 错误6. Incentive plans provide employees with various forms of compensation if they meet specific performance goals.A. 正确B. 错误7. Commissions are used for jobs where employee"s performance cannot be as easily measured.A. 正确B. 错误8. Across-the-board system allocates similar raises to all employees.A. 正确B. 错误9. Teamwork means a group of employees with varied job positions have the responsibility to achieve a specific goal.A. 正确B. 错误10. Merit system allocates raises according to performance (merit).A. 正确B. 错误。
BEC商务英语高级考试历年真题
BEC商务英语高级考试历年真题(1)The Negotiating TableYou can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great , neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request , they will troop along to Dad and pressure him. If al else fails, they will try thegrandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say “no”to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person will help you toA gain their friendshipB speed up the negotiationsC plan your next move.Dconvince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.关于negotiating techniques的文章。
剑桥商务英语证书考试(BEC)-第2章剑桥商务英语证书考试(BEC)高级真题及详解(第3辑)-Te
剑桥商务英语证书考试(BEC)-第2章剑桥商务英语证书考试(BEC)⾼级真题及详解(第3辑)-TeTest 3READING 1 hourPART ONEQuestions 1-8Look at the statements below and at the five extracts on the opposite page from the annual reports of five mobile phone companies.Which company (A, B, C, D or E) does each statement (1-8) refer toFor each statement (1-8), mark one letter (A, B, C, D or E) on your Answer Sheet. You will need to use some of these letters more than once.There is an example at the beginning, (0).Example:0 This company has no direct competition.1 This company is still making a financial loss.2 This company is having part of its business handled by an outside agency.3 This company has grown without undue expense.4 This company is trying to find out what the market response will be to a newproduct.5 This company continues to lose customers.6 This company aims to target a specific group of consumers.7 This company is finding it less expensive than before to attract new customers.8 This company has rationalized its outlets.AOur management team is dedicated to delivering operational excellence and improved profitability. In the coming year, we will focus our marketing on professional young adults, who represent the high value segment of the market and who according to independent research are most likely to adopt our more advanced mobile data products. Customer retention is central to our strategy, and we have been successful in reversing the customer loss of recent years by loyalty and upgrade schemes. A restructuring programme, resulting from changing marketing conditions, has seen our workforce scaled down to 6,100 people. BAs the only network operator in the country, our marketing is aimed at expanding the size of the market. In the business sector, we have targeted small and medium-sized businesses by offering standardised services, and large customersby offering tailored telecommunications solutions. We have been at the forefront of introducing new telecommunications technology and services and have recently distributed 150 of our most advanced handsets to customers to assess the likely demand for advanced data services. Last year, the industry recognized our achievement when we won a national award for technological progress.CA new management team has driven our improved performance here. It is committed to bringing the business into profitability within three years after reaching break-even point in the next financial year. We are focused on delivering rising levels of customer service and an improvement in the quality and utilization of our network. Good progress has been made on all these fronts. The cost of acquiring new subscribers has been reduced and new tariffs have been introduced to encourage greater use of the phone in the late evening.DWe have continued to expand our network in a cost-efficient manner and have consolidated our retail section by combining our four wholly-owned retail businesses into a single operating unit. We expect this to enhance our operational effectiveness and the consistency of our service. Our ambition is to give customers the best retail experience possible. We were, therefore, delighted earlier this yearwhen we won a major European award for customer service. This was particularly pleasing to us as we have always given high priority to customer satisfaction and operational excellence.EHere, we are focused on continuously realizing cost efficiencies as well as improving the level of customer satisfaction and retention. We have already taken effective measures to reduce customer loss and to strengthen our delivery of customer service. The quality of our network has improved significantly over the past year and an increase in the utilization of our network is now a priority. The operation of our customer service centre has been outsourced to a call centre specialist and this has led to a substantial increase in the level of service.【答案与解析】1. C 这家公司依旧财政亏损。
剑桥商务英语高级BEC模拟试题及答案
剑桥商务英语高级BEC模拟试题及答案剑桥商务英语高级BEC模拟试题及答案Keep conscience clear,then never fear.以下是店铺为大家搜索整理的剑桥商务英语高级BEC模拟试题及答案,希望能给大家带来帮助!Read the text about career-planning services.Choose the best sentence from the opposite page to fill each of the gaps .For each gap 9– 14, mark one letter (A-H) on your Answer Sheet .Do not use any letter more than once .There is an example at the beginning .(0)Your Career Path Can Lead You AnywhereWe used to be advised to plan our careers. We were told to make a plan during the later stages of our education and continue with it through our working lives.(0)_____ some people still see careers in this way. However, to pursue a single option for life has always been unrealistic.Planning for a single career assumes that we set out with a full understanding of our likes and dislikes and the employment opportunities open to us. (9)____ For most people this degree of certainty about the future does not exist.Our initial choice of career path and employer is often based on inadequate knowledge and false perceptions. But with age and experience, we develop new interests and aptitudes and our priorities alter. The structure of the employment market and, indeed of employment itself, is subject to change as both new technologies and new work systems are introduced (10) _____ We must face the uncertainties of a portfolio career.It is clear from the recent past that we cannot foresee the changes which will affect our working lives. The pace of change is accelerating , as a result of which traditional career plans will be of very limited use. (11)_____ They will need updating to reflect changes in our own interests as well as in the external work environment. Flexible workers already account for about half the workforce. (12)______ We are likely to face periods as contract workers, self-employed freelances, consultants, temps or part-timers.Many employers encourage staff to write a personal development development (PDP) (13)_____ Although some people use it only to review the skills needed for their job, a PDP could be the nucleus of wider career plan –setting out alternative long-term learning needs and a plan of self-development.A report issued by the Institute of Employment Studies advises people to enhance their employability by moving from traditional technical skills towards the attainment of a range of transferable skills. (14)_____ Instead, special schemes should be established to encourage people to examine their effectiveness and to consider a wider range of needs.0 A B C D E F G HA This dual effect means that the relationship between employers and workers has evolved to such and extent that we can no longer expect a long-term relationship with one employer.B. It carries an implicit assumption that we ourselves, and the jobs we enter, will change little during our working lives.C. This growth suggests that a career plan should not be expressed only in terms of full-time employment but should make provision for the possibility of becoming one of the.D this is a summary of one’s personal learning needs andan action plan to meet them.E Consequently, they must now accommodate a number of objectives and enable us to prepare for each on a contingency basis.F However, it warns that employers often identify training needs through formal appraisals, which take too narrow a view of development.G . Such a freelance of consultant would be constantly in demand.H We were expected to work towards that one clear goal and to consider a career change as a bad thing.参考答案:9 B 10 A 11E 12C 13D 14F9.本段是说在职业生涯中设立一个单独的目标的'影响。
剑桥商务英语证书考试(BEC)-第2章剑桥商务英语证书考试(BEC)高级真题及详解(第3辑)-Te
剑桥商务英语证书考试(BEC)-第2章剑桥商务英语证书考试(BEC)高级真题及详解(第3辑)-TeTest 2READING 1 hourPART ONEQuestions 1-8Look at the statements below and at the five extracts on the opposite page from an article about how employees are motivated.Which section of the article (A, B, C, D or E) does each statement (1-8) refer to? ? For ea ch statement (1-8), mark one letter (A, B, C, D or E) on your Answer Sheet. ? You will need to use some of these letters more than once.There is an example at the beginning, (0).Example:0 One of the biggest difficulties that managers face is motivating staff.1 People may perceive the same type of work very differently.2 It is important that staff gain recognition for what they have done.3 The behaviour of staff may be influenced by disappointment with what their organization provides.4 Traditional ways of motivating staff cannot be put into practice these days.5 A good salary alone is no longer enough to motivate staff.6 It is desirable for staff and their employers to have similar objectives.7 Staff should be able to improve their abilities through their work.8 Not all companies see a need to find out what motivates their staff.AEnsuring employees arrive at work geared up and ready to give their all is a major challenge facing managers today. It used to be so easy. A fat pay cheque and the promise of promotion was all that was needed to keep people committed, loyal and happy. But the world of work has changed, and nowadays, organizations cannot rely on the corporate cheque book to give them the edge. Numerous employee surveys have shown that although pay still makes people tick, a whole raft of other issues have entered the motivation equation.BOne of the pro blems is that managers often don’t appreciate they are playing in a completely new ball game, and a reliance on old-style motivational techniques just won’t work in today’s technology-driven, fast-paced business environment. For example, an employee could be working in South Africa, with a boss sitting inLondon and the main client they are dealing with based in Asia. So for someone who is very motivated by face-to-face contact and a collegiate environment, that could be a huge problem.CWhat most employees expect is the chance to work flexibly, on interesting and stimulating tasks that give them the opportunity to develop their skills and talents. Managers on the ground may not always be able to influence pay and working practices but, if they are to extract top performance from their teams, they need to know how to press the right buttons and create a culture that will inspire their workforce, a culture in which achievement is acknowledged and people feel valued.DOrganizations should focus on asking people what they want a relatively simple task that is too often considered unnecessary. However, questions about motivation have to be asked skil lfully, or you won’t get to the bottom of what really makes people go that extra mile. Two people may both say they want an interesting and stimulating job, but have widely divergent ideas of what would constitute such a position: a city trader would probably find business consultancy boring, and a consultant might be scared by the city trader’s job, but both may b e very satisfied with their own job.EThere are huge gaps between what employees expect from employers and what they actually get. For instance, employers” emphasis on employability (equipping workers with “marketable” skills) may be somewhat misguided. One study showed that what people really wanted was not employability but job security. As a result, employees had the feeling that t heir employer wasn’t delivering, which had a detrimental effect onthe employees” workplace performance and attitudes. Th e problem lies partly in a lack of communication: to ensure mutual understanding and to align employees” values and goals with those of the organization, much more conversation is needed.【答案与解析】1. D 人们对同一种工作会有不同的看法。
BEC商务英语高级考前练习
BEC商务英语高级考前练习为了让大家更好的准备商务英语BEC考试,给大家一下BEC商务英语高级考前练习题,下面就和大家提供,来欣赏一下吧。
1. You are free to choose when you will begin and end your workday.2. You should provide the names of two people who can give letters of remendation.3. You must have the experience of working abroad.4. You have to work every other Saturday.5. You should have suessful working experience as a secretary.6. The job requires some experience as well as excellent qualifications.7. You need to be able to speak several languages.A.Salesperson is required for our new Portman Street Showroom to work a flexitime 30 – hour week, including alternate Saturdays. Fileco specialize in office furniture and equipment. The showroom displays our very latest in integrated office design and is intended to serve as our window on the business world. Applicants should have some experience in business and fluency in a second language would be a distinct advantage.B.Eurofile, one of Europe’s leading publishers is seeking a self-motivated Assistant Aountant to help run its busy aounts department. The suessful candidate should possess excellent aounting qualifications and have at least 2 years’ aounting experience. S/he should also be puter literate and able to carry out all essential day-to-day aounting tasks. Management experience and European languages are a definite advantage, Salary 15 – 17,000 p.a. Send CV to Joanna Jarvis, Eurofile, Stack Street, Manchester, MN8 4TX, quoting reference JAC/01/TN.C.The Bell Educational Trust seeks applications from teachers of English as a foreign language to work in China. Candidates should have:---- a degree plus a qualification in TEEL (PGCE or RSA) diploma---- a minimum of 3 years experience with at least one year overseas---- experience in preparation of materials and in teaching ESP / EAPApplications with full C. V. and the names of two referees, one of whom must be the most recent employer, together with recent photograph of yourself, to Lewis Kerr, The Bell Educational Trust, Hillscross, 1 Red Cross Lane, Cambridge CB2 2QX.D.We are a major pany with an international reputation with customers throughout Europe, the Middle East and S. E. Asia. Qualifications:---- Proven secretarial skills---- Languages ( French, German, Arabic Mandarin)---- Ability to work as part of team and on own initiative Non-native speakers will have a fluent mand of spoken and written English.Benefits include generous salary, 6 weeks’ holiday, and promotion prospects.Send C. V. to Video Unlimited, Morebe Gardens, Manchester.练习4. Job Advertisements1. This work has something to do with people’s mental health.2. How much the person earns will depend on his practical experience.3. This advertisement offers employees the prospect of getting promoted.4. I f you get the job, you’ll have to make business trips every now and then.5. This business needs a person with managerial experience and skills.6. Experience in advertising would be helpful in this job.7. This business provides a wide range of service items.A. ManagementDiversified service business seeking experienced (10 years plus) executive for top-level spot. Excellent salary, bonuses, and profit-sharing for person with proven problem-solving, marketing and people skills.B. CommunicationsMajor Southeastern chemical corporation requires a professional to fill a vacancy in the Communications Department. Applications must have demonstrated experiencein all phases of promotion, including: media, production, writing, trade shows, public relations and special event handling. Travel required. CBC preferred. Position can lead to Department Management.C. Technical sales representativeOur Pigment Division seeks a NJ based salesperson for the NJ, PA, MD, DE territory. Pigment sales experience necessary. BS Chemistry or Physical Science degree preferred. Generous, immediate and free benefits package. Salary mensurate with experience.D. Psychiatric social workerPrivate mental-health clinic seeks 2 experienced certified Social Workers to provide individual, group and family psychotherapy to children, adolescents and adults. Function as a member of multidisciplined team. Excellent supervision;starting salary $ 30,988. Comprehensive medical, dental and pension benefits.E. Marketing executiveThis important position has recently been created by one of the country’s leading clothes manufacturers. It is an outstanding opportunity for a graduate with two years’ experience in design or magazine publishing. The suessful candidate will be given responsibility for a major,recently launched brand. It would be an advantage to have experience of promotional activities. Excellent fringe benefits on offer.Example: The job offers perks in addition to the basic salary. Answer: D 1. Experience in advertising would be helpful in this job. 2. This job would probably suit somebody who has worked in the purchasing department of a large chain of stores. 3. Three years' experience would not be enough for this job. 4. For this job it would be usefulif you have studied how to carry out surveys into consumer attitudes. 5. In this job you would take charge of aproduct which has been on the market for many years. 6. To get this job it is not necessary to have work experience. 7. Such a high-ranking position does not e up very often. A Product ManagerThis pany has at present about 30% of the market and a turnover of more than ?500 million. The person appointedwill have responsibility for a long-established product which is a household name. Experience in the insurance market is necessary and a background in aountancy would be helpful.BGroup Product ManagerThis is a rare opportunity to work at a senior level for a market leader in the food industry, located in the north of the country. The person appointed will report directly to the Marketing Director and take full responsibility for a turnover in excess of ?80 million and a team of three managers. Applicants need to have a minimum of five years’ experience in product management. A market research qualification would be an advantage.CManagement TraineesFor this exciting position in the leisure industry we are seeking management trainees to develop excellent buying skills. Possibly a new graduate, the suessful applicant may have experience with a big national retailer, but must certainly possess excellent negotiation and munication skills.DMarketing ExecutiveThis important position has recently been created by one of the country’s leading clothes manufacturers. It is an outstanding opportunity for a graduate with two years’ experience in design or magazine publishing. The suessful candidate will be given responsibility for a major,recently launched brand. It would be an advantage to have experience of promotional activities. Excellent fringe benefits on offer.1. Shareholders seemed to have a final say in top management.2. This news suggests bitter petition between puter giants.3. Some people would take advantage of this period of timeto make money.4. The man would be detained on a foreign land for some time.5. The buy-out seemed to benefit both panies.6. The pany hadn’t entered into the American market before it was merged.7. The change in personnel has boosted shareholders’ confidence in the pany.A. In a deal valued at more than $ 5 billion, Crown Cork, a leading American packaging pany with little presence in Europe, agreed to buy Camaud Metalbox of France, one of Europe’s largest packagers with little presence in America.A frenzy of dealing sent shares in both soaring around 15%.B. Another top French businessman was placed under investigation for corruption. The man is being questioned about a 1991 water-supply contract. Meanwhile, a German businessman, who went missing after his property empire collapsed last year, embarrassing the many banks that had backed him, was arrested in Miami. Extradition could take months.C. Kmart, America’s second-largest retailer, is to have a new boss to replace Joseph Antonini, who was forced to step down earlier this year by unhappy shareholders. Shares soared on the news that Floyd Hall, former chief executive of Target Stores, a rival discounter, is to step into Antonini’s shoes.D. IBM tried to counter the growth of Microsoft, the world’s largest software firm, by launching a $3.3 billion hostile bid for Lotus Development, a software pany. The $ 60-a –share offer boosted the price of Lotus shares by 89%. IBM sees Lotus’s Notes software as a passport into the growing market for ‘groupware’ programs that help works of puters talk to each other.E. The European Commission published a consultative paper on its promise single currency, in which it suggested that there would have to be four years between a final decision to launch the new currency and its arrival in citizens’ pockets. It predicted that speculators would use theinterval to make destabilising bets on the final conversion rates of the old currencies. But the mission is sticking to its deadline of January 1999 for economic and moary union. There is a monly held view that the only way to get (0) decent pay increase is to move on: to go out into the job market and find someone (31) is prepared to pay you afigure more in line (32) the talents you can offer. Whilst changing employers from time (33) time is something we probably all need to do to advance our careers in the directions we want them to take, it is nevertheless an activity that carries quite definite risks. Irrespective of (34) well we research prospective employers, a new job is still largely a step into the unknown . It may turn (35) to be a good move or it could prove to be a plete disaster : most of us (36) had experience of both. The point here, though, is that changing employers is not something we want to be doing all the time and certainly not (37) time wefeel the urge for better p ay . We’d (38) taking more risks than we needed to just to achieve a pay rise. Getting a pay rise should always be viewed (39) a serious business. There are no quick fixes or gold methods with “ guaranteed“ results. Quick fixes only serve to trivialize th e issues and could (40) some circumstances get you into very serous trouble indeed.答案及解析关于加薪的文章,教你怎么样实现加薪。
bec高级试题及答案
bec高级试题及答案BEC高级试题及答案一、听力部分1. 听下面一段对话,回答以下问题:(A) What is the main topic of the conversation?(B) What does the woman suggest they do next?(C) Why does the man agree with her suggestion?答案:(A) The main topic of the conversation is about organizing a team-building event.(B) The woman suggests they should invite an external trainer for the event.(C) The man agrees because he believes an external trainer can provide a fresh perspective.2. 听下面一段独白,回答以下问题:(A) What is the speaker's opinion on remote working?(B) What is the potential issue with remote working according to the speaker?(C) What solution does the speaker propose?答案:(A) The speaker believes that remote working can increase productivity.(B) The potential issue is the lack of face-to-face interaction which can lead to communication problems.(C) The speaker proposes regular video conferences to maintain team cohesion.二、阅读部分1. Read the following passage and answer the questions:(A) What is the primary purpose of the article?(B) According to the article, what are the benefits of using renewable energy?(C) What challenges does the author mention regarding renewable energy?答案:(A) The primary purpose of the article is to discuss the advantages and challenges of renewable energy.(B) The benefits include reducing greenhouse gas emissions and promoting energy independence.(C) Challenges include the high initial cost of renewable energy technologies and the intermittent nature of some renewable energy sources.2. Read the following business report and answer the questions:(A) What was the main reason for the company's decline in profits?(B) What measures did the company take to address the issue?(C) What was the outcome of these measures?答案:(A) The main reason for the company's decline in profits was increased competition in the market.(B) The company took measures such as reducing costs and investing in new marketing strategies.(C) The outcome was a gradual recovery in profits over the next year.三、写作部分1. Write an email to a potential client introducing your company's new product. Include the following points:- Briefly describe the product.- Explain the benefits of using the product.- Suggest a meeting to discuss further details.答案:Dear [Client's Name],I hope this email finds you well. I am writing to introduce our latest product, the [Product Name], which we believe could be of great interest to your company.The [Product Name] is designed to [brief description of the product]. It offers several benefits, including [list of benefits], which we believe could significantly enhance your operations.We would be delighted to arrange a meeting to discuss how the [Product Name] could meet your specific needs. Please let us know a convenient time for you.Looking forward to your response.Best regards,[Your Name][Your Position][Your Company]2. Write a report summarizing the key findings of a recent market research study on consumer behavior. Include the following:- The main objective of the study.- The methodology used.- The key findings and their implications for businesses.答案:The main objective of the study was to understand the changing consumer behavior in the digital age. The methodology involved conducting surveys and analyzing data from online transactions.The key findings revealed that consumers are increasingly preferring online shopping due to convenience and better deals. They also value personalized experiences and are more likely to engage with brands that offer them.These findings imply that businesses should focus on enhancing their online presence, offering personalized services, and providing competitive pricing to stay ahead in the market.四、口语部分1. Describe a situation where you had to solve a problem at work. Explain the steps you took to resolve it.答案:In a situation where I had to solve a problem at work, I first identified the root cause of the issue. Then, I gathered all relevant information and consulted with my team members. After discussing potential solutions, we decided on the most feasible one and implemented it. Finally, we monitored the results to ensure the problem was resolved.2. Discuss the importance of effective communication in a business environment.答案:Effective communication is crucial in a business environment as it ensures that all team members are on the same page. It helps in avoiding misunderstandings, promotes collaboration, and leads to better decision-making. Clear communication also contributes to a positive work culture and enhances productivity.。
剑桥商务英语考试BEC高级训练题
剑桥商务英语考试BEC高级训练题导读:本文剑桥商务英语考试BEC高级训练题,仅供参考,如果觉得很不错,欢迎点评和分享。
单项选择题1、TimeManagement:theimportanceofplanningworktimeeffectively2、根据下列短文,回答题:A.This dual effect means that the relationship between employers and workers has evolved to such an extent that we can no longer expect a long-term relationship with one employer.B.It carries an implicit assumption that we ourselves, and the jobs we enter, will change little during our working lives.C.This growth suggests that a career plan should not be expressed only in terms of full-time employment but should make provision for the possibility of becoming one of them.D.This is a summary of one's personal learning needs and an action plan to meet them.E.Consequently, they must now accommodate a number of objectives and enable us to prepare for each on a contingency basis.F.However, it warns that employers often identify training needs through formal appraisals, which take too narrow a view of development.G.Such a freelance or consultant would be constantly in demand.H.We were expected to work towards that one clear goal and to consider a career change as a bad thing.回答第9空。
bec商务英语试题及答案
bec商务英语试题及答案BEC商务英语试题及答案一、听力理解部分(共20分)1. What is the main topic of the meeting?A. Product developmentB. Marketing strategyC. Financial reportD. Staff trainingAnswer: B2. What is the reason for the delay in the project?A. Lack of resourcesB. Technical difficultiesC. Poor communicationD. Unforeseen circumstancesAnswer: D3. What is the woman's role in the company?A. Sales managerB. HR managerC. Finance directorD. Operations managerAnswer: A4. What is the man's opinion about the new marketing campaign?A. He thinks it's too expensive.B. He thinks it's too risky.C. He thinks it's too conservative.D. He thinks it's too innovative.Answer: C5. What is the woman's suggestion for improving customer satisfaction?A. Reducing pricesB. Offering discountsC. Enhancing product qualityD. Improving customer serviceAnswer: D二、阅读理解部分(共30分)Passage 16. According to the article, which of the following is a key factor in business success?A. LocationB. CapitalC. ManagementD. Market demandAnswer: C7. What is the author's view on the importance of a business plan?A. It is essential for every business.B. It is only necessary for large businesses.C. It is not important for small businesses.D. It is only necessary for new businesses.Answer: A8. What does the author suggest as a way to reduce business risks?A. Diversifying productsB. Expanding marketsC. Investing in technologyD. Collaborating with partnersAnswer: DPassage 29. What is the main purpose of the seminar?A. To promote a new productB. To discuss industry trendsC. To provide training on leadershipD. To introduce a new management systemAnswer: B10. Who is the target audience for the seminar?A. Business ownersB. ManagersC. EmployeesD. StudentsAnswer: A11. What is the registration fee for the seminar?A. $100B. $150C. $200D. $250Answer: B12. What is included in the seminar package?A. Lunch and refreshmentsB. AccommodationC. TransportationD. All of the aboveAnswer: A三、语法与词汇部分(共20分)13. The company has announced that it will ________ a new product next month.A. launchB. landC. dropD. releaseAnswer: A14. Despite the economic downturn, our sales ________ by 15% this year.A. have increasedB. have decreasedC. have remainedD. have fluctuatedAnswer: A15. The manager asked her team to ________ the project report before the meeting.A. finalizeB. summarizeC. reviewD. reviseAnswer: A16. The new policy will come into ________ on January 1st.A. effectB. useC. practiceD. operationAnswer: A17. The company's profits have ________ significantly due to the successful marketing campaign.A. soaredB. plummetedC. stabilizedD. fluctuatedAnswer: A四、写作部分(共30分)Task 1: Write an email to a potential client introducing your company and its services. (10 points)Dear [Client's Name],Subject: Introduction to [Your Company Name] and Our ServicesI hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. I am writing to introduce our company and the services we offer, which I believe could be of great benefit to your business.[Your Company Name] is a leading provider of [industry or service type], with a strong focus on [specific area or service]. We have been in operation for [number of years] and have built a reputation for [key strengths, such as quality, innovation, customer service, etc.]. Our team consists of [number of employees] dedicated professionals who are experts in their respective fields.We offer a range of services, including [list key services], and we pride ourselves on our ability to tailor our solutions to meet the unique needs of each client. Some of our recent successes include [briefly mention any notable projects or clients].I would be delighted to discuss how [Your Company Name] can assist your company in achieving its goals. Please let me know if you would be interested in setting up a meeting or a call to explore our services further.Thank you for considering [Your Company Name]. I look forward to the opportunity to work with you.Best regards,[Your Name][Your Contact Information]Task 2: Write a report on the recent company retreat and its impact on team morale and productivity. (20 points)[Your Company Name][Date]Report on Recent Company RetreatIntroduction:The purpose of this report is to provide an overview of the recent company retreat and to analyze its impact on team morale and productivity. The retreat was held on [date] at [location] and was attended by [number of participants].Objectives of the Retreat:The main objectives of the retreat were to [list objectives, such as team building, strategy planning, etc.]. The retreat was designed to [describe how the retreat was structured to meet these objectives].Activities and Events:During the retreat, a variety of activities and events were organized to [describe activities and their purposes]. These included [list specific activities], which aimed to [explain how these activities contributed to the objectives].Feedback and Evaluation:Feedback from participants was overwhelmingly positive, with many expressing that the retreat was a valuable experience. [Include any specific quotes or feedback]. A post-retreat survey was conducted to measure the impact on team morale and productivity. The results showed that [describe the results, including any improvements or changes observed].Conclusion:The retreat was a success in achieving its objectives and had a positive impact on team morale and productivity. It is recommended that similar retreats be organized in the future to continue fostering a positive work environment and enhancing team collaboration.[Your Name][Your Position]请注意,以上试题及答案仅供参考,实际BEC考试内容和格式可能有所不同。
(完整版)高级商务英语[BEC]考试历年真题
高级商务英语(BEC)考试历年真题BEC商务英语高级考试历年真题(1)The Negotiating TableYou can negotiate virtually anything. Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because, as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation. He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him.The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”. This can be a problem because one of them usually begins by saying “no”. However, although this can make talks more difficult, this is often just a starting point in the negotiation game. Top management may well reject the idea initially because it is the safer option but they would not be there if they were not interested.It is a misconception that skilled negotiators are smooth operators in smart suits. Dr Cohen says that one of his strategies is to dress down so that the other side can relate to you. Pitch your look to suit your customer. You do not need to make them feel better than you but, For example, dressing in a style that is not overtly expensive or successful will make you more approachable. People will generally feel more comfortable with somebody who appears to be like them rather than superior to them. They may not like you but they will feel they can trust you.Dr Cohen suggests that the best way to sell your proposal is by getting into the world of the other side. Ask questions rather than give answers and take an interest in what the other person is saying, even if you think what they are saying is silly. You do not need to become their best friends but being too clever will alienate them. A lot of deals are made on impressions. Do not rush what you are saying---put a few hesitations in , do not try to blind them with your verbal dexterity. Also, you should repeat back to them what they have said to show you take them seriously.Inevitably some deals will not succeed. Generally the longer the negotiations go on, the better chance they have because people do not want to think their investment and energies have gone to waste. However , joint venture can mean joint risk and sometimes , if this becomes too great , neither party may be prepared to see the deal through . More common is a corporate culture clash between companies, which can put paid to any deal. Even having agreed a deal, things may not be tied up quickly because when the lawyers get involved, everything gets slowed down as they argue about small details.De Cohen thinks that children are the masters of negotiation. Their goals are totally selfish. They understand the decision-making process within families perfectly. If Mum refuses their request , they will troop along to Dad and pressure him. If al else fails, they will try the grandparents, using some emotional blackmail. They can also be very single-minded and have an inexhaustible supply of energy for the cause they are pursuing. So there are lesson to be learned from watching and listening to children.15 Dr Cohen treats negotiation as a game in order toA put people at easeB remain detachedC be competitiveD impress rivals16 Many people say “no” to a suggestion in the beginning toA convince the other party of their point of viewB show they are not really interestedC indicate they wish to take the easy optionD protect their company’s situation17 Dr Cohen says that when you are trying to negotiate you shouldA adapt your style to the people you are talking toB make the other side feel superior to youC dress in a way to make you feel comfortable.D try to make the other side like you18 According to Dr Cohen, understanding the other person will help you toA gain their friendshipB speed up the negotiationsC plan your next move.Dconvince them of your point of view19 Deals sometimes fail becauseA negotiations have gone on too longB the companies operate in different waysC one party risks more than the other.D the lawyers work too slowly20 Dr Cohen mentions children’s negotiation techniques to show that you shouldA be prepared to try every routeB try not to make people feel guiltyC be careful not to exhaust yourselfD control the decision-making process.关于negotiating techniques的文章。
剑桥商务英语高级(BEC3)口试真题(1)
剑桥商务英语高级(BEC3)口试真题(1)剑桥商务英语高级(BEC3)口试真题(1)Speaking Test Part II1. Customer Relations: the importance of making customers feel valued2. Company growth: the importance to a company of controlling expansion3. Marketing: how to ensure that agents maintain a high level of effectiveness when representing a company4. Time Management: the importance of planning work time effectively5. Project Development: how to ensure inter-departmental co-operation on new projects6. Purchasing: how to evaluate and select new products7. Personnel Management: the importance to a company of having well motivated staff8. Strategic Planning: how to decide whether to purchase or rent company premises9. Sales: how to ensure that price levels for new products are set appropriately10. Communication Skills: the importance of foreign language training for selected employees11. Advertising: how to select a suitable agency to handle a company’s advertising12. Finance: how to decide whether to float a company on the stock-market13. Marketing: the importance to a company of offering its products on the world-wide web14. Staff Training: how to evaluate the effectiveness ofcompany training programmes15. Company Growth: how to decide when it is the right time for a business toexpand16. Public Relations: the importance to a company of sponsoring well-known personalities from the arts and popular culture17. Recruitment: how to ensure that the best candidate for a post is selected18. Information Management: how to analyse and make effective use of information19. Sales: the importance of brand image in ensuring that products or services sell well20. Technology: the importance to a company of keeping up-to-date with internet developments21. Quality Control: how to ensure that a company consistently maintains quality control standards22. Product Promotion: how to make effective use of the media when promoting a new product or service23. Product Management: the importance of teamwork for the effective management of projects24. Health and Safety: how to develop a responsible attitude among staff to the health and safety requirements of accompany25. Technology: the importance of computer skills for the workplace of the future26. Communications: how to ensure that e-mail is used appropriately by staff for internal and external communications27. Staff Development: how to administer a staff budget effectively28. Market Research: the importance of finding out aboutc ustomers’habits and attitudes29. Financial Management: how to identify ways of reducing costs in a company30. Communication: how to achieve an effective working relationship between different departments within a company31. Communication skills: the importance of understanding cultural differences when working in an international environment32. Personnel Management: the importance of providing employees with clear job descriptions33. Company Growth: how to ensure that company growth proceeds at the optimum rate34. Time Management: how to manage a heavy workload effectively35. Health and Safety: the importance to a company of having a Health and Safety policy36. Human Resources: how to ensure that staff at all levels receive appropriate feedback on individual performance。
2018年商务英语考试真题及答案
BEC考试形式
考试安排 2018商务英语考试时间安排如下: 2018年5月19日:BEC初级(BEC Preliminary) 2018年5月26日:BEC高级(BEC Higher) 2018年6月2日:BEC中级(BEC Vantage) 2018年11月17日:BEC高级(BEC Higher) 2018年11月24日:BEC初级(BEC Preliminary) 2018年12月1日: BEC中级(BEC Vantage) BEC级别描述 BEC分为BEC Preliminary, BEC Vantage和BEC Higher由低至高三个级别。每个级别分别描述英语学习者所具备的听、
bec导语2018年商务英语即将举行?无忧考网商务英语频道将在考后发布2018年商务英语考试真题及答案考生可随时关注2018年商务英语考试真题及答案栏目在此?无忧考网小编预祝广大考生在此次考试中取得优异的成绩
【 导语】2018年商务英语即将举行,商务英语频道将在考后发布2018年大考生在此次考试中取得优异的成绩。
(完整word版)(整理)商务英语BEC考试高级阅读真题及答案.,推荐文档
商务英语(BEC)考试高级阅读真题及答案题目PART ONEQuestions 1 – 8Look at the statements below and at the five reports about companies onλthe opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.Which book (A, B, C,D or E) dose each statement 1 –8 refer to ?λFor each statement ! – 8, make one letter (A, B, C,D or E) on your AnswerλSheet .You will need to use some of these letters more than once .λExample :0 Lack of self-confidence will put you at a disadvantage in a negotiation .0 A B C D E1. This company has been involved in diversifying its business activities.2. Although this company is doing well, it has a number of internal difficulties to deal with3. This company has reduced the profits it makes on individual items4. One statistic is a less accurate guide to this company’s performance than another5. The conditions which have helped this company are likely to be less favourable in the future6. This company’s share p rice has been extremely volatile over the last twelve months7. This company is likely to be the subject of a takeover bid in the near future8. This company’s performance exemplifies a widely held beliefAChemical CompanyMasterson’s interim pr e-tax profits growth of 20% was somewhat inflated as a result of the income received from the disposal of several of the company’s subsidiaries. The underlying 8% rise in operating profits is a more realistic gauge of the company’s true progress. However, Masterson’s impending merger with Bentley and Knight and its appointment of a new chief executive should mean that the company will be able to sustain growth for the foreseeable fut5ure. The share price has varied little during the course of the year and now stands at £6.75BHotel GroupDuring the past year the Bowden Hotel Group has acquired 77 new properties, thus doubling in size . last week the group reported pre-tax profits of £88 million in the first six months of the year, ahead of expectations and helped by a strong performance from its London-based hotels and newly expanded US business. However. There is still some way to go. Integration of the new acquisitions is still not complete and, while the share price has risen recently, major problems with integration have yet to be solved.CHigh-tech CompanyThis time last year a share in Usertech was worth just over £ 1. six months ago it was worth £40. today it is priced at under £8 . if proof were need, here is an illustration of how much of a lottery the technology market can be. But some technology companies are fighting back and Usertech is one of them . What has renewed excitement in the company is the opening of its new American offices in Dallas and its ambitious plans to expand its user base in both North and Latin America.DBuilding CompanyRenton’s share price has risen gradually over the past year from £2.4 to £3.8 . The company has been successful in choosing prime location for its buildings and has benefited from the buoyant demand for housing. Whilst this demand is expected to slow down somewhat during the next year, investors are encouraged by thecompany’s decision to move into building supermarkets. Work has already begun on two sites in London, and the company is expected to sign a contract within the next month for building four large supermarkets in Scotland.EPottery ManufacturerMilton Dishes has been through a shake-up over the past year. The group, which has been cutting margins and improving marketing, may post a small profit this year. The many members of the Milton family, who between them own 58 per cent of the business, have been watching the share price rise steadily and several are looking to sell. Trade rival Ruskin has bought up just over 17 percent of the shares and could well be spurred into further action by the signs of a recovery at the firm.[NextPage]答案:1 D 2 B 3 E 4 A 5 D 6 C 7 E 8 C1.该公司正在对其商业活动进行多样化。
商务英语bec高级考试考试题及
商务英语BEC高级考试试题及答案一、阅读理解(每题2分,共40分)Part 1: 人力资源策略1. What is the main challenge faced Company X's human resources department?A. Attracting skilled workersB. Managing employee performanceC. Implementing new training programsD. Restructuring the department答案:APart 2: 市场营销策略6. What is the primary goal of Company Y's new marketing strategy?A. To increase brand awarenessB. To target an older demographicC. To reduce marketing costsD. To expand into new markets答案:A二、写作(共20分)Part 1: 商务报告Part 2: 商务邮件三、听力理解(每题2分,共20分)Section A: 短对话理解1. Listen to the following conversation and choose the best answer:M: I think we should invest in new software to streamline our operations.W: ________. Let's discuss it at the next board meeting.B. That's a great ideaC. We don't need any changesD. I'm not sure about that答案:BSection B: 长对话理解1. Listen to the following conversation and answer the question:What is the main topic of the conversation between the two speakers?A. Company restructuringB. Employee benefitsC. Marketing strategiesD. Product development答案:A四、口语表达(共20分)Part 1: 角色扮演场景:你是一家咨询公司的项目经理,你的同事John因为个人原因无法参加即将到来的客户会议。
关于剑桥商务英语高级考试的练习题整理
让知识带有温度。
关于剑桥商务英语高级考试的练习题整理关于剑桥商务英语高级考试的练习题PART FIVEQuestions 31 - 40· Read the article below about meetings.· For each question 31 - 40 write one word in CAPITAL LETTERS on your Answer Sheet.How to make more of meetingsYou should know what ends you want to achieve in a meeting before it starts and prepare for it (0)……reading any papers circulated beforehand, and carefully thinking about (31)…… you want to say. This may sound rather boring, but solid preparation is the key to successful meetings: A great (32)……of time and energy can be wasted through simple lack of planning.The most important issues are not always given the most time in the general running of meetings. People are often unwilling (33)…… discuss important budgetary matters because they do not fully understand them, but (34)…… becomes an expert when it comes to discussing the colour of the new curtains, or what type of coffee to buy The discussion of (35)…… trivial matters as these, therefore, should be saved until the end of the meeting.During the meeting it is essential to stick to the agenda so第1页/共3页千里之行,始于足下。
2018bec高级试题及答案
2018bec高级试题及答案2018 BEC 高级试题及答案
一、听力部分
1. 根据对话内容,以下哪项是正确的?
A. 会议将在下午3点开始。
B. 会议将在下午4点开始。
C. 会议将在下午5点开始。
D. 会议将在下午6点开始。
答案:B
2. 以下哪项是对话中提到的产品特点?
A. 环保
B. 耐用
C. 便宜
D. 时尚
答案:A
二、阅读部分
1. 文章中提到的主要问题是?
A. 员工满意度低
B. 产品销售量下降
C. 客户投诉增加
D. 市场竞争激烈
答案:A
2. 文章建议采取的措施是?
A. 提高员工工资
B. 增加广告投入
C. 改善客户服务
D. 降低产品价格
答案:C
三、写作部分
1. 根据以下提示,写一封商务邮件。
提示:感谢客户订单,确认发货日期,询问是否需要其他服务。
答案:
尊敬的客户,
感谢您对我们产品的信任。
您的订单已确认,我们将在下周一发货。
如果有任何其他需求,请随时告知我们。
此致
敬礼
四、口语部分
1. 描述一次你解决工作冲突的经历。
答案:
在一次团队项目中,我和同事在设计方案上产生了分歧。
我们通过
讨论和妥协,最终找到了一个双方都满意的解决方案。
2. 讨论你认为企业社会责任的重要性。
答案:
企业社会责任对于建立公司的品牌形象和客户信任至关重要。
它有
助于企业在市场中获得竞争优势,并对社会产生积极影响。
BEC商务英语高级考试历年真题【精选文档】
BEC商务英语高级考试历年真题(1)The Negotiating TableYou can negotiate virtually anything。
Projects, resources, expectations and deadlines are all outcomes of negotiation. Some people negotiate deals for a living. Dr Herb Cohen is one of these professional talkers, called in by companies to negotiate on their??behalf . He approaches the art of negotiation as a game because,as he is usually negotiating for somebody else, he says this helps him drain the emotional content from his conversation。
He is working in a competitive field and needs to avoid being too adversarial. Whether he succeeds or not, it is important to him to make a good impression so that people will recommend him。
The starting point for any deal, he believes, is to identify exactly what you want from each other. More often than not, one party will be trying to persuade the other round to their point of view. Negotiation requires two people at the end saying ‘yes”。
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剑桥商务英语bec2018年剑桥商务英语考试BEC高级备考习
题
Is there any place in the world’s biggest and
fastest-growing industry for someone starting up in business on their own? The answer, it seems, is a definite ‘yes’. __H__. As the holiday and tourist business is growing by at least 10 percent a year, the prospects for small independent travel agents with flexible markets and low overheads have never been so bright.
No wonder next year will see a record number of independent start-ups – at least 10,000, aording to one estimate. __9__. They will benefit from puter technology, which means they on longer need retail shops in order to operate as travel agents. At least 50 per cent of independent operators are already home-based, linked by puter to booking centers, ticket wholesalers and database services, which can cut prices by half, pared to the main travel agent chains. __10__. If they do, these dynamic independents BECome like mini tour operators, creating their own packages from other people’s holidays, rather than just selling a standard holiday out of a brochure for only 10 per cent mission.
The biggest problem with running your own travel pany can be to generate enough ine to make it possible to apply for a license to sell air tickets direct. __11__. However, many independents are quite happy with this system. The brokers are fully bonded and therefore your customers are well protected. At the same time, you can still get good rates of mission. Even part-time agents securing around ten bookings a month can earn around $1,000 a month. __12__.
An even greater ine than that is possible with the right kind of specialization. Business and sports travel are particularly lucrative. __13__. One way to get this kind of deal can be to approach panies in your area direct and offer to cater for their corporate and leisure travel needs. You may be able to improve on their existing deals, especially if they are currently dealing with one of the larger travel panies. __14__. In fact, your only problem may well turn out to be that you bee so suessful selling holidays you never have time to take one yourself!
A Such big panies may have 75 per cent of the travel business, but there’s plenty left for the smaller operator, particularly if they specialize.
B This could be five times as much if you make it your only job.
C Their low overheads should mean they are able to undercut their petitors.
D These will range from part-timers to full-time freelance travel brokers.
E Otherwise you have to work through brokers and puterized distributors who all take their cut of the profit.
F Even so, you need to ensure the staff have the right training.
G For example, there are agents offering exotic conference locations or parachuting in the desert.
H In fact, there’s never been a better time to try your luck in the travel trade.
使用返指方法一:9,11,14。
使用返指方法二:13。
使用返指方法三:12。
使用返指方法四:10。
重要词汇和表达:
Overheads; start-up; wholesaler; dynamic; brochure; broker; bonded; secure; specialization; undercut; distributor; exotic; parachuting;
小资料:
10 Reasons Why You Should Have a Prestige Home Travel Business?
Easy to Get Started - Work Actively or Just Refer Clients Great Way to get Extra Cash or a Full Time Ine
Fun and Lifelong Activity
Ideal Post Retirement Business to Stretch Your Dollar Travel Agent Only Discounts
Ideal Inter Business
Get Paid Everytime You Travel
Incredible Tax Benefits and Deductions
Work Part or Full Time
Enrich Your Lifestyle as a Member of the Travel Industry 内容仅供参考。