客户服务主管个人英文简历写作
客户服务主管个人英文简历
客户服务主管个人英文简历客户服务主管个人英文简历模板 Personal InformationName: XXX Sex: Male Age: 29-year-oldE-mail: XXXXXXXXXX Tel: XXXXXXXAddress: XXX Zone XXX Bei ___g No. XXX Road Zip: XXXXXXWork experienceOctober 1999 - XXXX securities panies now head of customer serviceDuties:Department responsible for the pany's day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management;Responsible for liaison with customers and attract investment;Be patient and thoughtful services and timely solutions to customer problems and requests made;Leaving reasons: for their confidence, self-confidence to find a better stage to play their own!September 1997 - October 1999 market XXXX Assistant Information Technology Co., Ltd.Duties:Regular collection, analysis products and timely feedback to the pany to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user;Responsible for the technical information related to product releases and updates;A variety of ways to answer the user's problem, with users maintaining good munication;Educational backgroundSeptember 1996 - July 1997, Shanghai University of Finance and Economics UndergraduateProfessional expertise and skillsExcellent negotiation skills, able to win the trust of customers;Patient service, has a wealth of practical experience;Proficiency in puter and Inter knowledge;Has a keen ability to analyze and judge;Aess to the securities business qualification certificates;National levels to achieve the level of English;Self-evaluationA wealth of customer service experience; modest cheerful character; good munication skills and ability; a serious and responsible, with good team spirit.Career goalsSeek the securities industry in charge of customer service jobs in order to give full play to their own 4-year customer service securities and securities analysis experience and professional knowledge and skills. Including securities analysis, financial investment, customer service, particularly able to grasp the aurate and timely opportunity for the pany to expand a certain amount of customers.模板,内容仅供参考。
最新整理客户服务专员的英文简历模板
4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.
2) Assist to train the colleagues in Guangdong office to handle the orders of HKs / Singapores to maintain the same customer service level as in HK /Singapore.
(2004-07 ~ 2007-08)
Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,Geological
Job Title: Logistics Officer Positions: Logistics Commissioner/Assistant
Job Description: Report to: General Manager
Responsibilities:
1) Be responsible for various departments daily desk work, including documents management, time management.
客户服务英文简历范文
客户服务英文简历范文很多时候我们会需要英文,客户服务业也一样。
下面是客户服务英文简历范文,欢迎参考。
篇一:客户服务英文简历范文Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection ofproducts.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.篇二:客户服务英文简历范文SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support services.Includes establishment of the client base,extensivecustomer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.。
客户服务专员英文简历范文
客户服务专员英文简历范文Name: YJBYS Gender: FemaleWedlock: Married Nation: HanResidence: Guangdong-Guangzhou Age: 32Location: Guangdong-Guangzhou Height: 158cmTarget Locations: Guangdong-GuangzhouTarget Positions: Customer service/Technical support-Customer Service Commissioner/AssistantLogistics/Procurement-Logistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducation2003-05 ~ 2005-05 Central Radio & TV University Finance Bachelor Degree1999-09 ~ 2002-06 Guangdong Peizheng College Marketing Junior College1999-09 ~ 2002-06 Guangdong Peizheng College Business English Junior CollegeTraining2020-07 ~ 2020-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management2020-05 ~ 2020-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service2009-06 ~ 2009-06 SKY SAFE IMDG IMDG CERT2008-01 ~ 2008-01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】 (2020-04 ~ 2020-04)Company Type: Private Enterprise Company Category:Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions:Customer Service Commissioner/AssistantJob Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】 (2007-09 ~ 2020-01)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export & local product and sample deliveries in daily operation.2) Handle non-bonded & bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in 2020:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to savedistribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】 (2004-07 ~ 2007-08)Company Type: Foreign Enterprise Company Category:Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build upprofile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseassuppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain thesame customer service level as in HK /Singapore.【you are not full member,please contact us.】 (2002-05 ~ 2004-05)Company Type: Private Enterprise Company Category:Consulting and Investigation industryJob Title: Administrative Assistant Positions:Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center(2004-10 ~ 2005-01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain thesame customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET-4 Spoken GoodEnglish: Skilled。
英文简历(客户服务代表)CUSTOMER SERVICE REPRESENTATIVE(Sales)
英文简历(客户服务代表)CUSTOMER SERVICEREPRESENTATIVE(Sales)Name: [Your Name]Address: [Your Address]Phone: [Your Phone Number]Email: [Your Email Address]Objective:Motivated and customer-focused individual seeking a position as a Customer Service Representative, utilizing my exceptional communication and problem-solving skills to provide excellent service and contribute to the success of the company.Summary of Qualifications:- Two years of experience in customer service, with a strong focus on sales.- Excellent verbal and written communication skills, both in English and Mandarin.- Ability to build and maintain customer relationships.- Proven track record of meeting sales targets and exceeding customer expectations.- Proficient in Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and the ability to work well under pressure.- Demonstrated ability to work effectively in a team and independently.Experience:Customer Service Representative | ABC Company | [Dates]- Provided exceptional customer service in a fast-paced retailenvironment.- Acted as a key point of contact for customers, addressing and resolving inquiries and concerns.- Managed sales transactions and processed payments accurately. - Demonstrated a comprehensive knowledge of the company's products and services, promoting upsells and cross-sells to meet sales targets.- Built and maintained strong relationships with customers, leading to repeat business and positive customer reviews.- Collaborated with team members to achieve departmental objectives and provide seamless customer experiences.Sales Associate | XYZ Store | [Dates]- Assisted customers in finding and purchasing products, resulting in increased sales.- Provided personalized assistance and recommendations to customers based on their needs and preferences.- Handled customer complaints and resolved issues in a professional and timely manner.- Demonstrated a strong understanding of product features and benefits, effectively communicating them to customers.- Collaborated with store management to implement effective sales strategies and promotional activities.- Maintained a clean and organized store environment. Education:Bachelor's Degree in Business Administration | [University Name] | [Dates]Skills:- Excellent verbal and written communication skills in English and Mandarin.- Strong interpersonal skills, with the ability to build and maintain customer relationships.- Proficient in using Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and ability to work well under pressure.- Detail-oriented and organized, with the ability to multitask effectively.- Strong sales skills, with a proven track record of meeting and exceeding targets.- Team player, with the ability to work collaboratively and independently.Languages:- Fluent in English and Mandarin.References:Available upon request.Job Responsibilities:As a Customer Service Representative at ABC Company, I was responsible for providing exceptional customer service in a fast-paced retail environment. This included addressing and resolving customer inquiries and concerns in a timely and professional manner. I consistently ensured that customers had a positive experience with the company by going above and beyond to meet their needs.One of the key aspects of my role was maintaining a comprehensive knowledge of the company's products and services.This allowed me to effectively promote upsells and cross-sells to customers, ultimately increasing sales. I was able to meet and exceed sales targets consistently, contributing to the overall success of the team and the company.In addition to sales, I also focused on building and maintaining strong customer relationships. By providing personalized assistance and recommendations based on the customers' needs and preferences, I was able to create a positive and lasting impression. This resulted in repeat business and positive customer reviews, further enhancing the company's reputation.As a team player, I collaborated with my colleagues to achieve departmental objectives and provide seamless customer experiences. I was always ready to lend a hand or offer support when needed. I also actively participated in team meetings, providing valuable input and suggestions to improve customer service processes and procedures.During my time as a Sales Associate at XYZ Store, I gained valuable experience in assisting customers in finding and purchasing products. I was able to apply my strong sales skills to provide personalized assistance and recommendations, resulting in increased sales. I also demonstrated my ability to handle customer complaints and resolve issues to ensure customer satisfaction.Education and Skills:I hold a Bachelor's Degree in Business Administration from [University Name]. This educational background has equipped mewith a solid understanding of business principles and practices. I have utilized this knowledge effectively in my customer service roles, especially when it comes to sales and building customer relationships.In terms of skills, my excellent verbal and written communication skills, both in English and Mandarin, have been instrumental in effectively communicating with customers and colleagues. I am able to clearly understand and address their needs and concerns. My strong interpersonal skills have allowed me to build and maintain positive relationships with customers, resulting in repeat business.I am proficient in using Microsoft Office Suite and CRM software, which have been essential tools in organizing and managing customer information. My exceptional problem-solving skills have enabled me to effectively address customer inquiries and resolve any issues that may arise. I am able to work well under pressure and multitask effectively.As a highly detail-oriented and organized individual, I ensure accuracy and efficiency in my work. I take pride in my ability to meet deadlines and deliver exceptional results. My strong sales skills, combined with my ability to work collaboratively and independently, make me a valuable asset to any customer service team.Languages:I am fluent in both English and Mandarin. This bilingualproficiency allows me to effectively communicate with a diverse range of customers, providing exceptional service and building strong relationships.References:References are available upon request.。
客户服务岗位英文简历
客户服务岗位英文简历Introduction客户服务岗位英文简历,又称为Customer Service Resume,是应聘客户服务职位时必须准备的一份专业简历。
这份简历需要详细介绍申请人的工作经历、教育背景、技能和能力,以证明其具备为客户提供最佳服务的能力和经验。
下面是一份典型的客户服务岗位英文简历样本,包括基本信息、教育经历、工作经验、技能和能力等方面。
Basic InformationName: Alex SmithAddress: 1234 Main Street, Anytown, USA 12345Phone: (123) 456-7890Email:*******************Objective: To obtain a customer service position with a reputable company where I can use my exceptional communication skills and customer service experience to exceed customer expectations.教育经历EducationBachelor of Science in Business Administration, Anytown UniversityMajor: MarketingMinor: CommunicationsHonors: Dean’s List (all semesters)工作经验Work ExperienceCustomer Service Representative, XYZ Corporation, Anytown USADates: January 2017-PresentDescription: Provide superior customer service to clients in a busy call center, utilizing excellent communication and problem-solving skills to resolve inquiries, complaints, and requests. Meet and exceed monthly sales quotas by promoting and selling products and services to customers.Key Achievements:- Successfully resolved over 95% of customer inquiries in a timely and satisfactory manner, earning recognition from management for exceptional customer service.- Consistently achieved and exceeded monthly sales quotas, increasing overall company revenue by $50,000 per month.- Designed and implemented a customer feedback survey, resulting in a 20% increase in customer satisfaction ratings.Customer Service Representative, ABC Corporation, Anytown USADates: June 2015-December 2016Description: Responded to customer inquiries, complaints, and requests via phone and email, providing excellent customer service and exceeding expectations. Proactively identified and resolved issues while meeting and exceeding company goals.Key Achievements:- Consistently achieved high customer satisfaction ratings, resulting in an increase of repeat business by 25%.- Developed and implemented a new customer service training program, resulting in a 30% increase in employee productivity.- Successfully navigated a challenging company merger, maintaining high levels of customer service and minimizing customer disruptions.Skills and AbilitiesSkills and Abilities- Excellent communication and problem-solving skills.- Ability to work well under pressure and meet customer demands in a fast-paced environment.- Strong customer service orientation and ability to anticipate and exceed customer needs and expectations.- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.- Demonstrated ability to work well in a team environment and foster positive relationships with clients and colleagues.总结The customer service resume sample above demonstrates the key components of an effective document. The candidate’s name, contact information, and objective introduce the resume and highlight the candidate’s goals. The education section shows the candidate’s background and dedication to learning, while the work experience section demonstrates their customer service and problem-solving skills. The key achievements note specific accomplishments, providing numerical data that demonstrates the candidate’s strengths. Finally, the skills and abilities section highlights the candidate’s capacity for teamwork, customer service, and technical proficiency. By including these elements in their customer service resume, job applicants can make a strong case for their suitability and qualifications for customer service positions.。
客户服务岗位英文简历模板
客户服务岗位英文简历模板维系客户的关系是客户服务人员通常需要做的事,下面为各位带来客户服务岗位英文简历模板,欢迎阅读!客户服务岗位英文简历模板一Name: Gender: FemaleWedlock: Married Nation: HanResidence: GuangdongGuangzhou Age: 32Location: GuangdongGuangzhou Height: 158cmTarget Locations: GuangdongGuangzhouTarget Positions: Customer service/Technical supportCustomer Service Commissioner/AssistantLogistics/ProcurementLogistics Commissioner/AssistantTarget Jobs:Desired Salary: NegotiableWhen Can Start: within half a monthEducationXX05 ~ XX05 Central Radio TV University Finance Bachelor Degree199909 ~XX06 Guangdong Peizheng College Marketing Junior College199909 ~XX06 Guangdong Peizheng College Business English Junior CollegeTrainingXX07 ~ XX07 Huntsman Advanced Materials (GD) Ltd. Company EHS ManagementXX05 ~ XX05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe Customer Service XX06 ~ XX06 SKY SAFE IMDG IMDG CERTXX01 ~ XX01 SKY SAFE IATA IATA CERT【you are not full member,please contact us.】(XX04 ~ XX04)Company Type: Private Enterprise Company Category: Other Production,Manufacturing,ProcessingJob Title: Customer Service Representative Positions: Customer Service Commissioner/Assistant Job Description: Responsibilities:1) Maintain customer satisfaction2) Customer Relation Mastery3) Order management4) Handle customer complaints【you are not full member,please contact us.】(XX09 ~ XX01)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: Logistics Commissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals –Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Logistics supervisorResponsibilities:1) Handle import / export local product and sample deliveries in daily operation.2) Handle nonbonded bonded warehousing in daily operation.3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality.4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials byproper selection of shipping liners, vessel routing and timing of arrival.5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely.Achievement:1) Cost Saving in XX:a. Consolidate shipments to save cost within USD40, 000.b. Provide better solution to customer to save distribution cost.***supply chain outstanding staff of Best Cooperation.3) SAP Implementation:Participate in SAP testing in order to ensure new configure is able to meet business requirement;【you are not full member,please contact us.】(XX07 ~ XX08)Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,GeologicalJob Title: Logistics Officer Positions: LogisticsCommissioner/AssistantJob Description: Company: Huntsman Advanced Materials (Guangdong) LimitedBackground: Chemicals –Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listedReport to: Customer Service supervisorResponsibilities:1) Maintain customer satisfactiona. Process all the orders from assigned accounts and sales organization (SG02, CN02, HK02)b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes.d. Monthly review on OTIF and failure order lines analysis.2) Customer Relation Masterya. Get acquaintance with customers and to build upprofile with order pattern, delivery requirements.b. Provide prompt and accurate response to customer enquiries.3) Order managementa. Maintain accurate information in SAP, input necessary update to meet OTIF.b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.c. Provide input promptly on weekly order review, credit watch, service charge and requests approval.d. Coordinate drop shipments with overseas suppliers/plants and customers.4) Handle customer complaintsa. Acknowledge complaints with courtesy and provide solution within the target time frame.b. Execute goods return, replacement and credit notes.Achievement:Project of the relocated of customer service center1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist toset up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.【you are not full member,please contact us.】(XX05 ~ XX05)Company Type: Private Enterprise Company Category: Consulting and Investigation industryJob Title: Administrative Assistant Positions: Administrative Assistant/ClerkJob Description: Report to: General ManagerResponsibilities:1) Be responsible for various departments daily desk work, including documents management, time management.2) Handle basic financial daily desk work.Project ExperienceProject of the relocated of customer service center (XX10 ~ XX01)Job Title: Customer Service RepresentiveProject Description: 1) To minimize operation cost, moved the order operation from Singapore/HK/TAIWAN to PRC. Assist to set up regional customer service center in Guangdong to meet customer and business requirement;2) Assist to train the colleagues in Guangdong office to handle the orders of HK’s / Singapore’s to maintain the same customer service level as in HK /Singapore.Responsibility: I went to HK office for picking up the job of CSR center and also hanled the transfering job after back to GD office with colleagues.Language SkillsChinese: Good Cantonese: GoodEnglish Level: Majored in English CET4 Spoken Good English: SkilledCareer ObjectiveCareer Direction: I am willing to work in Supply Chain departments.I am interested in being a Customer Service Commissioner or a Logistics Commissioner.Requirements:Self Info.Self Assessment: 1) I have good communication skills and ability for solving problems.2) I have high awareness of responsibility and customerfocus.3) I am a collaboratingstyle person who is both assertive and cooperative and attempts to work with other person to find a solution that satisfies the concerns of both.Hobbies: I like fast walking; I like English; I like reading; I like listening music.Rewardssupply chain outstanding staff of Best Cooperation XX0513supply chain outstanding staff of Best Cooperation XX0713客户服务岗位英文简历模板二Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from 8 to 25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account sourcing of vendors,contractnegotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 123,Database III,Typing,Wordprocessing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.。
客服经理英文版简历
客服经理英文版简历ObjectivePosition as an administrative services manager, or a comprable position, that will utilize my years of progressive, managerial experience.Employment Experience1/97 - Present Administrative Services Officer IVBaltimore County, Baltimore, MDOrganized and directed through subordinate managers and supervisors the work of staff engaged in central administrative functions in a large department/agency including fiscal claiming, facilities management, quality control, purchasing, information system, decentralized personnel and recordkeeping and clerical support. Supervised, trained and evaluated subordinate management and supervisory staff; coordinated and directed budget preparation for the agency. Represented the agency in all dealings with Federal, State and local agencies and other County officials on fiscal and administrative matters;develops agency position statements and official reports, and drafts all official agency correspondence.8/89 - 1/97 Cost Accounting ManagerVarian Equipment, Hagerstown, MDProvided analysis, justification and tracking of product outsourcing. Provided financial analysis of cost reduction initiatives and other operational programs as required. Provided financial analysis of capital authorization requests. Developed and supported the analysis of factory cycle time. Provideed ad hoc reporting and analysis for manufacturing as required. Initiate and lead process improvement activities.10/87 - 8/89 Manufacturing AccountantJLG Industries, Baltimore, MDProvided day-to-day financial support to the Converted Products manufacturing operations. Maintained the standard cost system monitor and made improvements to the work order system. Assisted in the development of improved cost reports. Assited with the installation of and conversion to a new financial system, which is still being used by the company.EducationB.S., Accounting, 2021University of Maryland, Coll 客服经理英文版简历。
客服经理英文简历
客服经理英文简历ObjectivePosition as an administrative services manager, or a comprable position, that will utilize my years of progressive, managerial e_perience.Employment E_perience1/97 - Present Administrative Services Officer IVBaltimore County, Baltimore, MDOrganized and directed through subordinate managers and supervisors the work of staff engaged in central administrative functions in a large department/agency including fiscal claiming, facilities management, quality control, purchasing, information system, decentralized personnel and recordkeeping and clerical support. Supervised, trained and evaluated subordinate management and supervisory staff; coordinated and directed budget preparation for the agency. Represented the agency in all dealings with Federal, State and local agencies and other County officials on fiscal and administrative matters; develops agency position statements and official reports, and drafts all official agency correspondence. 8/89 - 1/97 Cost Accounting ManagerVarian Equipment, Hagerstown, MDProvided analysis, justification and tracking of product outsourcing. Provided financial analysis of cost reduction initiatives and other operational programs as required. Provided financial analysis of capital authorization requests. Developed and supported the analysis of factory cycle time. Provideed ad hoc reporting and analysis for manufacturing as required. Initiate and lead process improvement activities._/87 - 8/89 Manufacturing AccountantJLG Industries, Baltimore, MDProvided day-to-day financial support to the Converted Productsmanufacturing operations. Maintained the standard cost system monitor and made improvements to the work order system. Assisted in the development of improved cost reports. Assited with the installation of and conversion to a new financial system, which is still being used by the company. EducationB.S., Accounting, _University of Maryland, Coll客服经理英文简历.。
客服经理英文版个人简历
客服经理英文版个人简历ObjectivePosition as an administrative services manager, or a comprable position, that will utilize my years of progressive, managerial experience.Employment Experience1/97 - Present Administrative Services Officer IVBaltimore County, Baltimore, MDOrganized and directed through subordinate managers and supervisors the work of staff engaged in central administrative functions in a large department/agency including fiscal claiming, facilities management, quality control, purchasing, information system, decentralized personnel and recordkeeping and clerical support. Supervised, trained and evaluated subordinate management and supervisory staff; coordinated and directed budget preparation for the agency. Represented the agency in all dealings with Federal, State and local agencies and other County officials on fiscal and administrative matters;develops agency position statements and official reports, and drafts all official agency correspondence.8/89 - 1/97 Cost Accounting ManagerVarian Equipment, Hagerstown, MDProvided analysis, justification and tracking of product outsourcing. Provided financial analysis of cost reduction initiatives and other operational programs as required. Provided financial analysis of capital authorization requests. Developed and supported the analysis of factory cycle time. Provideed ad hoc reporting and analysis for manufacturing as required. Initiate and lead process improvement activities.10/87 - 8/89 Manufacturing AccountantJLG Industries, Baltimore, MDProvided day-to-day financial support to the Converted Products manufacturing operations. Maintained the standard cost system monitor and made improvements to the work order system. Assisted in the development of improved cost reports. Assited with the installation of and conversion to a new financial system, which is still being used by the company.EducationB.S., Accounting, 2021University of Maryland, College Park, MD 客服经理英文版个人简历。
客户服务主管个人英语简历范文
客户服务主管个人英语简历范文Personal Information Name: XXX Sex: Male Age: 29-year-old E-mail: XXXXXXXXXX Tel: XXXXXXX Address: XXX Zone XXX Beijing No. XXX Road Zip: XXXXXX Work experience October 1999 - XXXX securities companies now head of customer service Duties: Department responsible for the company's day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management; Responsible for liaison with customers and attract investment; Be patient and thoughtful services and timely solutions to customer problems and requests made; Leaving reasons: for their confidence, self-confidence to find a better stage to play their own! September 1997 - October 1999 market XXXX Assistant Information Technology Co., Ltd. Duties: Regular collection, analysis products and timely feedback to the company to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user; Responsible for the technical information related to product releases and updates; A variety of ways to answer the user's problem, with users maintaining good communication; Educational background September 1996 - July 1997, Shanghai University of Finance and Economics Undergraduate Professional expertise and skills Excellent negotiation skills, able to win the trust of customers; Patient service, has a wealth of practical experience; Proficiency in computer and Internet knowledge; Has a keen ability to analyze and judge; Access to the securities business qualification certificates; National levels to achieve the level of English; Wage expectations :3000-4000 Yuan / month Self-evaluation A wealth of customer service experience; modest cheerful character; good communication skills and ability; a serious and responsible, with good team spirit. Career goals Seek the securities industry in charge of customer service jobs in order to give full play to their own 4-year customer service securities and securities analysis experience and professional knowledge and skills. Including securities analysis, financial investment, customer service, particularly able to grasp the accurate and timely opportunity for the company to expand a certain amount of customers.。
客户主管英语简历范文
客户主管英语简历范文Personal InformationName: Lee __Sex: FemaleDate of birth: November 1978 Consumer Communication Co., Ltd. Shenzhen ____ Account Manager responsible for large customers: ZTE, SIMCOM, Huitong, IVT, __ILEDescription of work experience:1. Is responsible for OEM, ODM business development and corporate strategy for major clients, market, business management.2. Responsible for the contract negotiations, drafting of amendments to contracts, business negotiations and market forecast.3. Assist in the development of OEM, ODM sector annual goals, work plan for implementation.4. Directly with customer projects and organizations charged with production and shipping operations, and internal departments to collaborate and co-ordination, responsible for clients to maximize the pany's human and material resources toplete the customer orders and the provisions of the performance.5. In charge of customer operations for export orders, export work.6. Responsible for the pany's own-brand business development of overseas orders, exports and foreign sales, the consolidation of overseas markets.7. CEBIT exhibition to participate in munication, as exhibitors, and actively expand overseas market operators.8. Submitted to analysis of market intelligence.2003/07__2004/05Industrial Co., Ltd.__ Business sector managers responsible for their own mobile phones, customers and suppliers outside the management of the AssociationDescription of work experience:1. Is responsible for market research and development programs, business management and business management departments of the internal day-to-day work.2. To assist organizations to develop the leadership of the pany's annual business plan, the implementation of control plans.3. The direct leadership of the tripartite cooperation projectsand organizations in the planning and operation.4. In charge of overseas business of the whole operation, development, export and foreign sales, the consolidation of overseas markets.5. Placing the work of Human reserve.6. Submitted to analysis of market intelligence.7. Product line project management.8. President of the Coordination Office of things.2002/04 - 2003/07Communication Co., Ltd. Qingdao Haier CCTTradeDescription of work experience:- Responsible for the implementation of export contracts, conduct business negotiations and market forecasts;- Responsible for cleaning up inventory and to open up overseas markets;- In the production sector in accordance with market requirements and customer feedback together to improve product yields and improve the work;- Production and the production of progress with the plans and amendments to schedules;Jing City Technology Group (GBM)Business Development CommissionerDescription of work experience:- Responsible for the contract negotiations, drafting of amendments to contracts, business negotiations and market forecasts;- In sales and marketing departments into a new product markets;- The production of manufactured products needed for equipment purchase list and in the test and acceptance verification engineers;- Assist in the quality of projects pleted and the necessary production quality control, quality management documents;- To assist departments and related materials supplier negotiations, and the engineering department to provide the cost of products analysis; Major: business management; Minor: Financial ManagementBachelor of Science Degree in Management Majoring in: German Quality Management System (ISO 9001: 2000) auditor training courses2005.03 - 2005.04 in Germany, France as the CEBIT exhibitors to participate in EXPO nguageEnglish: fluent(listening, speaking, reading, writing, translation), National Certificate 6German: GeneralSpanish: Getting StartedCertificateTest A-level Mandarin 2001/062000/01 CET6 (6 countries in English)。
客服主管英文简历
客服主管英文简历★以下是###英语资源频道为大家整理的《客服主管英文简历》,供大家参考。
更多内容请看本站频道。
Personal Dataname: jianli-skysex: 28-year-olde-mail: xxxxxxxxxx tel: xxxxxxxaddress: xxx zone xxx beijing no. xxx road zip: xxxxxxwork experienceoctober 20XX- xxxx securities companies now head of customer service.dutiesdepartment responsible for the company''s day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management;responsible for liaison with customers and attract investment;be patient and thoughtful services and timely solutions to customer problems and requests made;leaving reasons: for their confidence, self-confidence to find a better stage to play their own!september 20XX - october 1999 market xxxx assistant information technology co., ltd.dutiesregular collection, analysis products and timely feedback to the company to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user;responsible for the technical information related to product releases and updates;a variety of ways to answer the user''s problem, with users maintaining good communication;educational backgroundseptember 20XX - july 20XX, shanghai university of finance and economics undergraduateprofessional expertise and skillsexcellent negotiation skills, able to win the trust of customers;patient service, has a wealth of practical experience;proficiency in computer and internet knowledge;has a keen ability to analyze and judge;access to the securities business qualification certificates;national levels to achieve the level of english;wage expectations :3000-4000 yuan / monthself-evaluationa wealth of customer service experience; modest cheerful character; good communication skills and ability; a serious and responsible, with good team spirit.career goalsseek the securities industry in charge of customer service jobs in order to give full play to their own 4-year customer service securities and securities analysis experience and professional knowledge and skills. including securities analysis, financial investment, customer service, particularly able to grasp the accurate and timely opportunity for the company to expand a certain amount of customers.。
客服人员求职英文简历
客服人员求职英文简历As a customer service representative, your main responsibility is to ensure the satisfaction of customers with the products or services they receive from the company. This can be done by resolving issues, answering questions, and providingtop-notch customer service through various channels such as phone, email, or chat. A great customer service representative should be friendly, patient, and have excellent communication skills both verbal and written. If you want to apply for a customer service position, it is important to have a well-written resume that showcases your skills and experience. Here's a guide on how to write a customer service resume that highlights your strengths:1. Personal InformationThe first section of your resume should include your full name, address, phone number, email, and any other personal information required by the company. You should also include a professional photo of yourself that showcases your personality and professionalism.2. Professional SummaryIn this section, you should provide a summary of your career highlights and achievements in your previous roles. This information should give the hiring manager a snapshot of your background, and should be tailored to the job description of the customer service position you are applying for.3. SkillsYour skills section should highlight the specific abilities you bring to the table as a customer service representative. These may include excellent communication skills, problem-solving abilities, conflict resolution skills, and a passion for helping people. You should include any relevant certifications you have obtained, such as CPR/AED and First Aid.4. Work ExperienceYour work experience section should detail your previous customer service positions, including your job title, the name of the company you worked for, and the dates of your employment. You should also describe your key responsibilities, achievements, and examples of how you made a difference in your previous work.5. EducationIt is important to list any degrees or certifications you have earned that are relevant to the customer service position you are applying for. This may include degrees or certifications in customer service, communication, business, or other relevant fields.6. ReferencesYour resume should include the names and contact information of two professional references who can speak to your work ethic and performance in a customer service role.Tips for Writing a Great Customer Service Resume:1. Tailor your resume to the specific job description of the customer service position you are applying for.2. Be descriptive and specific when detailing your work experience, and provide examples of how you have made a difference in previous roles.3. Use active verbs when detailing your achievements, and highlight how you have improved customer satisfaction or resolved issues.4. Describe any specific metrics you have improved upon, such as call times or customer satisfaction scores.5. Make sure your resume is well-formatted and easy to read.6. Proofread your resume carefully for any typos or errors.With these tips and a great resume, you can land your dream job in customer service!。
英语求职信客服简历
英语求职信客服简历Dear Hiring Manager,I am writing to express my interest in the customer service representative position at your company. With a strong background in customer service and a passion for helping others, I believe I would be a valuable asset to your team.I have over five years of experience working in customer service, both in person and over the phone. In my previous role at a retail store, I was responsible for assisting customers with their inquiries, resolving complaints, and providing information about products and services. I have a proven track record of delivering exceptional customer service and ensuring customer satisfaction.In addition to my experience, I also possess excellent communication skills and the ability to stay calm under pressure. I am a good listener and can empathize with customers, making them feel valued and heard. I am also proficient in using various customer service software and can quickly learn new systems and processes.Furthermore, I am highly organized and detail-oriented, ensuring that all customer interactions and issues are handled efficiently and effectively. I am also a team player and enjoy collaborating with colleagues to achieve common goals. I am adaptable and can easily adjust to new environments and challenges.I am confident that my skills and experience make me a strong candidate for the customer service representative position at yourcompany. I am excited about the opportunity to contribute to your team and help enhance the overall customer experience. Thank you for considering my application. I look forward to the possibility of discussing my application with you further.Sincerely,[Your Name]。
客户服务总监英文求职信
Dear Hiring Manager,I am writing to express my interest in the position of Customer Service Director at your esteemed organization. With a solid background in customer service and a proven track record of leading and managing teams, I believe I am well-suited for this role.I have over 10 years of experience in the customer service industry, working in a variety of roles and companies. Throughout my career, I have consistently demonstrated a passion for delivering exceptional customer experiences and have developed a strong understanding of the importance of customer satisfaction in driving business success.In my most recent role as Customer Service Manager at XYZ Company, I was responsible for leading a team of 20 customer service representativesand ensuring that our customers received the highest level of service possible. I successfully implemented several initiatives that improved customer satisfaction, including a new customer feedback system and a comprehensive training program for my team. As a result of these efforts, we achieved a 20% increase in customer satisfaction scores and a 15% decrease in customer complaints.In addition to my experience, I possess a strong understanding of the latest customer service trends and technologies. I am well-versed in CRM systems, customer analytics, and customer engagement platforms, and have experience implementing and optimizing these tools to improve customer service operations.As Customer Service Director at your organization, I would beresponsible for leading and managing the customer service team, ensuring that they are equipped with the necessary skills and resources todeliver exceptional service to our customers. I would also work closely with other departments to ensure that customer service is a top priority across the organization.I am confident that my experience, skills, and passion for customer service make me an ideal candidate for this role. I am eager tocontribute to the success of your organization and am looking forward tothe opportunity to discuss how my background aligns with the needs of your company.Thank you for considering my application. I would welcome the opportunity to meet with you to further discuss my qualifications.Sincerely,[Your Name]。
客户经理英文求职信
客户经理英文求职信Dear Hiring Manager,I am writing to express my interest in the Customer Manager position at your esteemed organization. With a strong background in customer service and relationship management, I am confident in my ability to contribute effectively to your team.I have over five years of experience in the customer service industry, where I have developed a keen understanding of customer needs and preferences. In my current role as a Customer Service Representative, I have honed my communication and problem-solving skills, allowing me to effectively address customer inquiries and concerns in a timely manner. I have also successfully implemented customer retention strategies, resulting in increased customer satisfaction and loyalty.In addition to my customer service experience, I have a proven track record of building and maintaining strong relationships with clients. I am skilled at identifying and addressing client needs, and I am able to develop customized solutions to meet their specific requirements. I am also adept at managing and resolving conflicts, ensuring that all parties involved are satisfied with the outcome.I am particularly drawn to the Customer Manager position at your organization because of the company's reputation for excellence in customer service. I am eager to contribute to your team and help enhance the overall customer experience. I believe that my strong interpersonal skills, combined with my passion for customer service, make me a valuable asset to your organization.I am confident that my skills and experience make me a strong candidate for the Customer Manager position at your organization.I am excited about the opportunity to contribute to your team and help drive customer satisfaction and retention. Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasms can contribute to the success of your company.Sincerely,[Your Name]。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
Personal Information
Name: XXX Sex: Male Age: 29-year-old
E-mail: XXXXXXXXXX Tel: XXXXXXX
Address: XXX Zone XXX Beijing No. XXX Road Zip: XXXXXX
Work experience
October 1999 - XXXX securities companies now head of customer service
Duties:
Department responsible for the company's
day-to-day business transactions, including institutions, large and medium-sized operators and retail trading and management;
Responsible for liaison with customers and attract investment;
Be patient and thoughtful services and timely solutions to customer problems and requests made;
Leaving reasons: for their confidence,
self-confidence to find a better stage to play their own!
September 1997 - October 1999 market XXXX Assistant Information Technology Co., Ltd. Duties:
Regular collection, analysis products and timely feedback to the company to reflect, to urge upgrading of product quality; deal with the special requirements of specific end-user;
Responsible for the technical information related to product releases and updates;
A variety of ways to answer the user's problem, with users maintaining good communication;
Educational background
September 1996 - July 1997, Shanghai University of Finance and Economics Undergraduate
Professional expertise and skills
Excellent negotiation skills, able to win the trust of customers;
Patient service, has a wealth of practical experience;
Proficiency in computer and Internet knowledge; Has a keen ability to analyze and judge;
Access to the securities business qualification certificates;
National levels to achieve the level of English;
Wage expectations :3000-4000 Yuan / month
Self-evaluation
A wealth of customer service experience; modest cheerful character; good communication skills and ability; a serious and responsible, with good team spirit.
Career goals
Seek the securities industry in charge of customer
service jobs in order to give full play to their own
4-year customer service securities and securities analysis experience and professional knowledge and skills. Including securities analysis, financial investment, customer service, particularly able to grasp the accurate and timely opportunity for the company to expand a certain amount of customers.。