样品瑕疵修改回复信函英文

样品瑕疵修改回复信函英文
[Your Name]
[Your Address]
[City, State, ZIP]
[Email Address]
[Date]
[Recipient's Name]
[Recipient's Address]
[City, State, ZIP]
Dear [Recipient's Name],
I hope this letter finds you well. I am writing to address the issues raised regarding the sample product you recently sent us for review.
First and foremost, please accept our sincere apologies for the quality concerns identified in the sample. We understand the frustration and disappointment this may have caused. Rest assured, we are committed to rectifying the issue and ensuring that you receive a flawless and satisfactory product.
Having thoroughly examined the sample in question, we have identified the specific areas of improvement required. Our dedicated team of technical experts is already working diligently to rectify these flaws. We are performing additional quality checks and implementing stringent measures to prevent any recurrence of such issues in the future.
In light of these developments, we would like to offer you several options to resolve the matter to your utmost satisfaction:
1. Replacement: We can arrange for a revised sample to be sent to you at the earliest convenience. This revised sample will undergo extensive quality control procedures to ensure that it meets your expectations.
2. Repair: If you would prefer to salvage the existing sample, we can facilitate repairs and modifications to address the identified flaws. Our team will work closely with you to ensure that the end result surpasses your requirements.
3. Refund: If you are unsatisfied with the product and would prefer a refund, we are prepared to issue you a full refund for the sample. Please note that we deeply value your trust and would appreciate the opportunity to make amends with a revised sample, should you choose
to provide us with a second chance.
We kindly request that you inform us of your preferred course of action within the next five business days. Your satisfaction is our utmost priority, and we will proceed accordingly based on your decision.
Once again, please accept our sincere apologies for any inconvenience caused. We greatly appreciate your patience and understanding throughout this process. Your feedback is invaluable in helping us improve our products and services.
Please feel free to contact us at [Your Phone Number] or [Your Email Address] if you have any further questions or concerns. We eagerly look forward to resolving this matter and restoring your faith in our products.
Thank you for your attention, and we appreciate your continued support.
Sincerely,
[Your Name]。