CMP集团有限公司质量手册说明书

QUALITY
MANUAL
CMP Group Ltd.
300 New Huntington Road, Woodbridge, Ontario, Canada L4H 0R4
Phone: (905) 850-3999
Fax: (905) 850-3040
T a b l e o f C o n t e n t s
Table of Contents ................................................................................. S ection 010 Company History and Profile................................................................ S ection 020 Quality Policy and Certifications ........................................................... S ection 030 Management Principles ........................................................................ S ection 040 Organization Chart ............................................................................... S ection 050 Process Map ........................................................................................ S ection 060 Manufacturing Capabilities ................................................................... S ection 070 Inspection Equipment ........................................................................... S ection 080 Document Control ................................................................................ S ection 090 Visual Quality ....................................................................................... S ection 100 Lean Manufacturing ............................................................................. S ection 110 Measurements ..................................................................................... S ection 120
C o m p a n y H i s t o r y a n d P r o f i l e
Originally founded in 1991, Dock Edge + Inc, began its operations in Concord, Ontario primarily focused on producing residential dock products servicing local dealers and marinas. Initially the company began with the manufacturing of several dock bumper products, dock cleats and cantilevered canopies.
The company’s product range and capabilities expanded through the 1990’s with the acquisition of Howell Manufacturing in 1998. This acquisition increased the company’s core competencies to include not only plastic extruding, but also metal fabricating and stamping. This allowed the company to grow the product range to include dock hardware, dock ladders and more specialized dock accessories. As well, it gave the company the ability to penetrate further into the marine commercial markets, but also into the hardware and retail markets both in Canada and the United States.
In 2001, the company acquired Rotech Industries which allowed the company to once again expand its’ core competencies to include Roto-molding plastics. This acquisition allowed Dock edge to further expand its’ product offering to include boat fenders, bumpers and sporting goods products. Soon after, the company became a leading manufacturer of specialized and unique marine and dock hardware aftermarket products, offering customers a “one stop shop” option allowing them to consolidate vendors and partner for future growth. As well, with these acquisitions, the company also began to focus on further innovations in new products and categories to offer more comprehensive and innovative product programs. These new innovations included Mooring Whips, solar lights, air cushion bumpers, PWC pylons, and specialty dock accessories. As well, the company focused on designing products for retail merchandising, which was very innovative at the time, and new for the marine industry.
With this growth and expansion of products and manufacturing capabilities, the company moved into a new 76,000 sq foot manufacturing and distribution facility in 2011 located in Woodbridge Ontario. With this new state of the art facility, the company was able to increase manufacturing and distribution operations, ensuring that customers throughout the world would be serviced with quality products on time delivery and supporting customer service. Currently the company has manufactured capabilities that include, PVC extruding, Metal Stamping, Metal Fabricating, Roto-Molding, and small product assembly.
In 2016, Canada Metal (Pacific) Ltd. acquired a controlling interest in Dock Edge + Inc. The company then amalgamated its’ Howell, and Dolphin divisions and incorporated them under the Dock Edge + Inc. entity. The company has become a part of the Canada Metal (Pacific) products brands.
In 2018, Dock Edge + Inc. was amalgamated with Canada Metal (Pacific) Ltd., and registered legally as CMP Group Ltd. and operates as CMP.
The company still believes in incorporating only the best available raw materials, while utilizing the latest quality control and manufacturing techniques. The company has built upon its success in the marine industry to expand into other industry segments. The success is best measured by customers throughout the world for whom CMP Group is proud to provide the very highest quality products, service, research and development available in the industry.
We are driven by our commitment to continuously improve our products and develop new ones, which we feel are beneficial, reliable and innovative. Our staff is experienced, knowledgeable about our ever expanding product line and dedicated to serving each customer.
To deliver the most highly valued products and services thereby ensuring: •Happy Customers
• A Business that our people and their communities are proud of
•Strong Financial return for our investors
We are conscientious individuals who are:
•Dedicated to timely delivery of defect-free products
•Committed to continuous process improvement
•Diligent in our efforts to protect the environment
QUALITY MANUAL
I n t e r p r e t a t i o n o f M a n a g e m e n t P r i n c i p l e s@C M P V Customer satisfaction achieved by
applying the leadership principles in
our process of continuous improvement:
Systems,
Processes,
Suppliers.
Continuous improvement and customer
satisfaction are made possible by
empowering our employees.
QUALITY MANUAL
Organization Chart
General Manager
Consultant
Eng. & Maintenance
Mgr.
Sales Mgr.
Customer Service T/L
Customer Service Rep.
Tool & Die Maintenan
ce
Supply Chain Mgr.
Purchasin
g
Shipping T/L (A Shift)
Shipping & Receiving T/L (B Shift)
Admini stration Plant Mgr.
Plastics Roto & Extruder T/L
Packagin g, Whips T/L
Metal Sales Metal Works T/L
HR/ Office Mgr. Quality & Process
Engineer DE Sales
W/H Manager
Maintena nce Mill wright
Inside Sales Coordin ator
Receiving T/L (A Shift)
Finance Controller
Quality & Process Eng. Mgr.
VP Marketing / General Counsel
P r o c e s s M a p
PRIMARY PROCESSES
PVC Rotomolding Metal Works
Plastic Production PVC Profile
Extrusion
Polypropylene
Rotomolding
Metal Stamping
Manual Mig Welding
Robotic Mig Welding
Riveting Assembly
QUALITY MANUAL
R o t o M o l d i n g C a p a b i l i t i e s Ferry RotoSpeed Fixed Arm Turrent Roto Molding Machine ➢Model number: RS3-1900 Turrent
➢Arm type: 3 Straight Fixed Arms, 3 Stations ➢Oven Swing Dimension: 75” or 1905 mm
➢Arm weight capacity: 1500 lbs, or 680 kg
➢Material: LLDPE, PVC
➢Wide range of colors, sizes and two layers
McNeil Akron Fixed Arm Roto Molding Machine
➢Model number: 800-64
➢Arm type: 3 Straight Fixed Arms, 3 Stations ➢Oven Swing Dimension: 64” or 1625 mm
➢Arm weight capacity: 1000 lbs, or 450 kg
➢Material： LLDPE，Liquid PVC
➢Wide range of colors, sizes
Fangda 6 Station Independent Arm Roto Molding Machine ➢Model number: FD3-3100
➢Arm type: 3 Straight Independent Arms, 6 Stations ➢Oven Swing Dimension: 122” or 3100 mm
➢Arm weight capacity: 1800 kg
➢Material： LLDPE，Liquid PVC
➢Wide range of colors, sizes
P l a s t i c P r o f i l e E x t r u s i o n C a p a b i l i t i e s
POLYTRUDER 3.5-24-7 Extruder ➢Model number: 3.5-24-7
➢ 3.5" Round Freed Throat
➢24:1 L/D Ratio, 18.17:1 Gearbox Ratio
➢Motor: 75 HP, 460Volts, 90AMPs ➢Heaters: 32.5KW, 460Volts,
70.6AMPs
➢ 6 Barrel Zones, 5 Die Zones, POLYTRUDER 1.75-24-7 Co-Extruder ➢Model number: 1.75-24-7
➢ 1.75" Round Freed Throat
➢24:1 L/D Ratio, 18.17:1 Gearbox
Ratio,
➢Motor: 15 HP, 460Volts, 20AMPs
➢Heaters：9KW, 460Volts, 19.5AMPs ➢ 3 Barrel Zones, 2 Die Zones,
M e t a l W o r k s C a p a b i l i t i e s
Stamping Presses
375 Ton Press
➢Capacity: 375 ton
➢Bed area 98” x 49”
➢Max-Min die height 20”-14”
➢Stroke 15”
➢➢SPM 24300 Ton Press Komatsu E2W30 ➢Capacity: 330 Ton
➢Bed area 94.5” x 47.2”
➢Max shut height 23.6”
➢Stroke 11.8”
➢SPM 20- 40
160 Ton Press AIDA
➢Capacity: 165 ton
➢Bed area 48” x 24”
➢Max-Min die height 13.75”-10”
➢Stroke 6”
➢➢SPM 40-75121 Ton Press Seyi Mark-2-121-W ➢Capacity: 121 Ton
➢Bed area 74” x 26.8”
➢Max-Min die heig ht 13.7”-10.2”
➢Stroke 4.3”
➢SPM 45-90
88 Ton Press Seyi Mark 88-W
➢Capacity: 88 Ton
➢Bed area 41.3” x 23.6”
➢Max-Min die height 11.8”-8.7”
➢Stroke 3.9”
➢➢SPM 50-100
ABB IRB1400 S4C Robotic Welder+ FLEXARC 500C Welding Cell ➢ 6 Axes with H-Reach 1440mm
➢BInzel torch will weave welds, Wire Feeder dia 0.035”, and also dia 0.045”
➢Performance: max TCP velocity 2.1 m/s
➢Repeatability: ± 0.05mm
➢Miller Autoinvision II (60 amp) with MIG or Pulse mode
➢180 degrees turn table, 2 work tables for continuous high-speed production ➢Application: Mig Welding
SOCO DB38NC CNC Tube Bending Machine
➢Bending Die Capacity: up to dia 1.5” tube x 0.078” wall
➢Hydraulic pressure: up to 140 kg/cm^2
➢Accuracy: within +/- 0.15 degree per bend
➢Bending speed: Max 100 degrees per second
➢Max bending angle: 190degree
➢Bending Radius: 25 mm – 180 mm
➢Can bend multiple tubes simultaneously
Automatic Rivet Machines ➢ 1 / 4” R ivet Machine
➢ 3 /16” Rivet Machine ➢ 3 / 8” Rivet Machine
I n s p e c t i o n E q u i p m e n t Mitutoyo PH-305 Optical Profile Projector:
Various Inspection and Test Equipment:
More than 60+ IDs calibrated and traceable to National & International Standards
Calipers
Micrometers
Height Gauges
Pin Gauges (Thread and Plain)
Gauge Blocks
Hardness Tester
Customized Life Ring Buoyance Testing
Customized On-site Inspection Work Stations
D o c u m e n t C o n t r o l
With its proven performance in manual, networked, and hybrid systems the Document Distribution Log (DDL) provides links to most documents used at CMPV.
Within its evolving multiple tabs the DDL provides links to or information about more than 1,000 documents, including the ones required by the ISO 9001 Standard
Quality System Reference Table:
ISO 9001
CMP Group Vaughan Quality Management System
1
1 Scope Quality Manual Section 020
4
4.1 Understanding the organization and its
context Quality Manual Section 020 Company History and Profile SOP QA.048 Quality Management System
-Reference SWOT matrix in DDL
4.2 Understanding the needs and
expectations of interested parties
4.3 Determining the scope of the quality
management system
4.4 Quality management system and its
processes
5
5.1 Leadership and commitment Quality Manual Section 040 5.2 Policy Quality Manual Section 030
5.3 Organizational roles, responsibilities and
authorities Quality Manual Section 050
Job Descriptions and Personnel Roles
- Reference Document Distribution Log (DDL)
6
6.1 Actions to address risks and
opportunities SOP QA.048 Quality Management System FP.059 Continuous Improvement Log
- Reference SWOT Metrix in DDL
6.2 Quality objectives and planning to achieve
them Quality Manual Section 030
SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure
6.3 Planning of changes SOP PG.064 Continuous Improvement
SOP QA.048 Quality Management System
FP.059 Continuous Improvement Log
7
7.1 Resources (Title Only)
7.1.1 General Quality Manual Section 050, 070,080
SOP QA.048 Quality Management System, section 5
7.1.2 People Employee Manual
SOP AA.038 Authorization to Hire
7.1.3 Infrastructure Quality Manual Section 060 & 070
Various SOP’s for Preventive Maintenance
- Reference Document Distribution Log (DDL)
7.1.4 Environment for the operation of processes Safety Program Manual
7.1.5 Monitoring and measuring resources Quality Manual Section 080
SOP QA.030 Inspection Equipment Calibration/Verification
Various SOP’s for Inspection Equipment Operating Instructions
- Reference Document Distribution Log (DDL)
7.1.6 Organizational knowledge Document Distribution Log (DDL)
7.2 Competence Employee Manual
Job Descriptions and Personnel Roles
- Reference Document Distribution Log (DDL)
7.3 Awareness Employee Manual
ISO Newsletter
Job Descriptions and Personnel Roles
- Reference Document Distribution Log (DDL)
7.4 Communication DE+ Newsletter
Town Hall Meeting
ISO Newsletter, FQ.102 Quality Alert
7.5 Documented information Quality Manual Section 090
SOP QA.016 Document Control
SOP QA.043 Quality Records
Form FQ.007 Document Distribution Log
ISO 9001
CMP Group Vaughan Quality Management System
8 8.1
Operational planning and control
Quality Manual Section 060 & 100 SOP PG.001 Engineering Master SOP PG.002 Work Order / Traveler SOP PG.063 Sample Run Process Form FQ.050 PPAP Log
8.2
Requirements for products and
services
SOP AA.003 Customer Return Goods SOP AA.004 Contract Review SOP AA.005 Sales Order Process
Form FA.006 Special Tender Contract Review Checklist
8.3 Design and development of products and services (Title only) 8.3.1 General SOP QA.070 New Product/Project Launch
Form FQ.065 Product Development Log
8.3.2 Design and development planning Form FA.057 Business Case
Form FA.006 Special Tender Contract Review Checklist Form FA.051 Design Requirements Sheet
8.3.3 Design and development inputs Form FA.051 Design Requirements Sheet 8.3.4 Design and development controls Form FQ.094 Engineering Drawing Register Log
Form FQ.052 DCR & Transmittal
SOP QA.037 Production Part Approval Process - PPAP
8.3.5 Design and development outputs SOP QA.037 PPAP
SOP PG.063 Sample Run Process
- Various Initial Sample Inspection Report
8.3.6 Design and development changes SOP QA.069 Document Change Request
Form FQ.052 DCR & Transmittal Log
8.4
Control of externally provided
processes, products and services
SOP AA.009 Supplier Assessment Questionnaire SOP AA.015 Approved Supplier Status SOP AA.022 Purchasing of Contractor Services SOP AA.028 Purchase Order
8.5 Production and service provision (Title Only) 8.5.1
Control of production and service provision Quality Manual Section 060 & 070 SOP PG.002 Work Order / Traveler
SOP PG.024 Die Set-up
SOP PG.063 Sample Run Process
Various SOP’s for Operating Instructions & Preventive
Maintenance - Reference Document Distribution Log (DDL)
8.5.2 Identification and traceability SOP QA.014 Product Identification & Traceability 8.5.3 Property belonging to customers or external providers SOP QA.047 Control of Customer Property 8.5.4 Preservation SOP PG.015 Handling, Storage, Packaging, Preservation, Delivery 8.5.5 Post-delivery activities SOP AA.003 Customer Returned Goods
Form FA.043 Return Authorization Log (RANUMS)
SOP QA.072 Quality Objectives / Metrics Procedure (Credits Report)
8.5.6 Control of changes SOP QA.069 Document Change Request
Form FQ.052 Document Change Request & Transmittal Log Form FQ.050 PPAP Log 8.6
Release of products and services
Quality Manual Section 080 SOP QA.005 Receiving Inspection
Form FQ.005 Material Test Results Log
- Various receiving inspection check sheets with acceptance criteria - Various product test reports with acceptance criteria
- Various product inspection check sheets with acceptance criteria
8.7
Control of nonconforming outputs SOP AA.056 Quarantine Area
SOP QA.004 Hold Tag
SOP QA.025 Concession Request
Form FQ.039 Concession Request Log
Form FA.043 Return Authorization Log (RANUMS)
ISO 9001 CMP Group Vaughan
Quality Management System
9
9.1 Monitoring, measurement, analysis and evaluation (Title Only)
9.1.1 General Quality Manual Section 120
SOP QA.072 Quality Objectives / Metrics Procedure 9.1.2 Customer satisfaction SOP AA.033 Customer Satisfaction Measurement
Customer Satisfaction Survey
9.1.3 Analysis and evaluation SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure 9.2 Internal audit SOP QA.017 Quality Audits
Form FQ.016 Internal Quality Audit Plan
Form FQ.018 Internal Audit Checklist & Report
- Reference Internal Audit Reports & Checklists in
FQ.007 DDL
9.3 Management review SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure
- Reference MRM reports and meeting minutes in DDL 10
10.1 General Quality Manual Section 040
SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure
SOP PG.064 Continuous Improvement
10.2 Nonconformity and corrective action SOP QA.003 Quality Report
FQ.004 Quality Report Log
SOP PG.007 Die Maintenance Records
Form FP.099 Die Repair Request Form
10.3 Continual Improvement Quality Manual Section 040
SOP QA.048 Quality Management System
SOP QA.072 Quality Objectives / Metrics Procedure
SOP PG.064 Continuous Improvement
FP.059 Continuous Improvement Log
- Reference Kaizen projects in DDL
L e a n M a n u f a c t u r i n g
Lean Manufacturing principles
are employed through shortening
the process flow by eliminating wastes:
Over production,
Excess Inventory
Unnecessary transport
or conveyance
Waiting
Over processing
Defects
Unnecessary movement
Under utilized resources
Various Lean Tools are customized to support each unique process.
Among them the following are the most common:
5S Principles & Visual Management
Stable & Standardized Process
Leveled Production Scheduling
Continuous flow (or eliminate batch production flow)
Takt time planning
Quick Changeover (SMED)
Process built-in Quality Control
Kaizen or Continuous Improvement on Safety, Quality, Cost and Delivery Training & Team Work
M e a s u r e m e n t s C C u u s s t t o o m m e e r r S S a a t t i i s s f f a a c c t t i i o o n n
Recognition for quality, service and supports from one of our U.S. customers.
Recognition by “Boating Industry Magazine” as one of fast growing companies in Canada for marine product business .
C C o o n n t t r r i i b b u u t t i i o o n n t t o o C C o o m m m m u u n n i i t t i i e e s s
C e r t i f i c a t e s。