HAY人力资源战略

RELIABILITY
• Technical and specialist leadership • Reliability • Resource Management
FUNCTION
TIME-BASED TECHNOLOGY
These are the factors that need measuring and reinforcing
Using proven methods toDeveloping new products Increasing decision making Being highly organized (7) serve existing markets (8) or services (54) speed (39) Maintaining existing Anticipating changes in the Selling successfully (16) customer accounts (11)business environment (35) Very Frequently/To a Great Extent/ In Most Parts of the Organization
Pioneering new ways of Acquiring cross-functional Experimenting with new doing things (24) knowledge and skills (49) management techniques (5)
Establishing clear, well- Maintaining clear lines of Delivering reliably on Providing employees with Being flexible and adaptive Promoting one’s point of documented work authority and accountability commitments to customers resources to satisfy in thinking and approachEncouraging teamwork (1) view strongly (17) processes (19) (18) (13) customers (10) (14) Minimizing unpredictability Treating employees fairly Maximizing customer of business results (45) and consistently (22) satisfaction (4) Demonstrating Organizing jobs around Taking action despite Maintaining a high sense understanding of the capabilities of individuals uncertainty (43) of urgency (25) customer’s point of view (6) (38) Applying innovative technology to new situations (28) Establishing new ventures Significantly decreasing or new lines of business cycle times (9) (12)
People
Before Strategy
Michael Chan Director, China/HK Tel : (852) 2527 9797 Tel : 8621 6279 8832
People Before Strategy
Operationalize Business Strategies through People Management to Achieve Results
Organisation Culture (Values)
Paynet External Coห้องสมุดไป่ตู้petitiveness
Methodology
Role Clarification Job Analysis
Target Job Competencies HLS Individual Competencies Executive / Masterful Coaching MMPI
Engaged Performance
Concept of Work Culture
High Performing Organizations ... How Value is Created
PROCESS CUSTOMER NETWORK
• Customer satisfaction • High service levels • Balanced returns • Venture driven • Entrepreneurship risk- taking • Effective partnerships • Speed to market FLEXIBILITY • Technical edge • Exploring opportunities
C-Sort
• Hay Functional Work Culture Model
“Our Functional Work Culture Rewards, Encourages and Supports the Following Behaviors and Activities...”
Minimizing human error (52) Continuously improving operations (20) Gaining the confidence of customers (46) Using resources outside Pushing decision-making to the company to the lowest levels (51) get things done (33)
Limiting the downside ofBeing loyal and committed Supporting top Achieving budgeted risks (32) to the company (55) management decisions (50) objectives (56)
Mission / Vision Mission
Strategy Strategy
Hay Methodology
De-code
Work Culture
C-Sort
Fields of Management I.R.M. A. Process Mapping
Organisation Structure / Processes
Organisation Culture (Values)
Hay Methodology
Role Clarification Job Analysis HLS
Target Job Competencies
Competencies Modeling PSE / PVQ LSI / MSI
Hay JA methodology JE Guide Chart
Building strategic alliances Rewarding superior Capitalizing on windows of Capitalizing on creativity with other organizations performance (23) opportunity (27) and innovation (34) (41) Very Infrequently/To a Small Extent/ In Few Parts of the Organization
Paynet External Competitiveness
Performance Management System Reward Strategy & System Training / Development Org. / Management Development Planning Succession Planning Recruitment / Staffing BEI
Performance Management System Reward Strategy & System Training / Development Org. / Management Development Planning Succession Planning Recruitment / Staffing
Competencies Modeling PSE / PVQ LSI / MSI OCS / ECI 4 Circle Model Iceberg Model
Hay JA/JE Guide Chart Job Evaluation Grading
Key Performance Indicator
BEI
Mission / Vision Mission
Strategy Strategy
Hay Methodology
De-code
Work Culture
C-Sort
Fields of Management I.R.M. A. Process Mapping
Organisation Structure / Processes
Job Evaluation Grading
Individual Competencies Coaching and MMPI programs
OCS / ECI 4 Circle Model Iceberg Model