Unit Four Public文秘英语课件

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涉外秘书 Unit 4

涉外秘书 Unit 4

Part 1
Part 2
Part 3
Part 4
Part 5
Dialogues
Dialogue One
H: briefly checking the letter and then signing it, Fine. Could you make three copies, please1? S: Three copies. H: Yes. Send one to the president, one to marketing, and keep one on file please2. S: Okay. H: Oh, And send the original by express mail3.
Practical English Course for Foreign-oriented Secretary
Unit 4
Communicating with Your Boss
Study Objectives
掌握秘书与上司用英语沟通的基本技巧
了解上司的工作指令和意图的基本方法
掌握商务场合介绍和问候的礼仪 掌握英文产品说明书及广告的写法
1. ,好吗? 2. 请将它复制三份 3. 一份给总裁 快件 ,快递 ,一份给营销部 ,一份存档。
Part 1
Part 2
Part 3
Part 4
Part 5
Dialogues
Dialogue One
S: Do you think it is too late if I mail the parcel after work when I am on my way home? H: I don’t think so. But I hope it can reach London as soon as possible. S: I see, I’ll do that right now. (turning to leave) H: (remembering something) Oh, Before that, could you get me the sales figures for last month, please? S: Sure.

文秘英语PPT课件

文秘英语PPT课件
the corresponding English equivalents.
executive is away?
• What should a secretary do with different documents
• What recommendations can a secretary make?
Reading A: Homework
• Finish all the exercises in Reading A. • Preview Reading B.
• 2. What skills should a secretary possess?
Reading A: Reading Activities
New words and Expressions: Try to find out
the corresponding English equivalents.
English for Secretary
Email: Mobile:
Unit 1 Professional Secretary
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and
Speaking: 2 Periods
• 英语公务信函的书写格式有三种:缩进式( Indented Style)、齐头式(Blocked Style)、混 合式(Modified Style)
Unit 2 Observing Proper Office Etiquette
• Reading A: 2 Periods • Reading B: 2 Periods • Simulated Writing & Listening and

秘书英语 Unit 4

秘书英语 Unit 4
Unit 4 How Does a Secretary Receive Visitors?
教学 目 的
掌握秘书接待礼仪和原则 了解英文商务信函要领 熟悉商务礼仪
Section 1
Dealing with Visitors
尽量坚持“约见”制度。 必须坚持“一视同仁”的原则。 坚持热情适度、礼仪周全的接待原则。 坚持接待工作有始有终,始终如一的原 则。 坚持“上下区分,内外有别”的原则。
Section 3 Business letters writing
1) What are the seven C’s in writing a business letter? They are Clarity, Completeness, Conciseness, Concreteness, Consideration, Correctness, and Courtesy. 2) What does “Clarify” mean in business letter writing? Clarity means that you should tell readers exactly what they want and what you want them to know. 3) How does one usually examine the “Completeness” of a business letter? We usually use five W’s to examine the finished letter, i.e. Who, What, Where, When and Why.
/v_show/id_XMjA MzE5NTAw.htm Homework

秘书英语Unit 4 Establish the sound profiles for the company

秘书英语Unit 4 Establish the sound profiles for the company

Warm up

How do most companies promote their products or services?
References






Advertise on newspapers, magazines, radio and TV Organize some advertizing campaigns, such as distributing free samples, lucky draw, free trail, etc. Hold a new product launching conference Attend the trade fair Setting up a Web Site Promote on line ……
Role Play


Suppose you are in an exhibition and a customer comes up to ask for the information about your new model of mobile phone. Create a dialogue in pairs
Skill Development

Presentation of a new product
Exhibiting New Products



Today I have the great pleasure of announcing our new portable video camera called “ Take it Easy”. Let me tell you about some of the features of this new product. First, compared to other video cameras that are already available on the market. ‘Take it Easy’ is very light in weight. It weighs only 2 pounds, so you can carry it without difficulty. In fact, you can film with one hand without ever getting tired. Second, the price will be about half that of other video cameras. Thus, ‘Take it Easy’ is sure to satisfy the needs of the consumer.

人教版高中英语unit4课件

人教版高中英语unit4课件

人教版高中英语unit4课件全文共3篇示例,供读者参考篇1Unit 4 of the People's Education Edition high school English textbook focuses on the theme of "wildlife protection". In this unit, students will learn about the importance of conserving wildlife, the threats facing various animal species, and what can be done to help protect them. The unit includes readings, listening exercises, writing tasks, and speaking activities to help students practice their English language skills while learning about this important topic.One key reading in this unit is a passage on the endangered giant panda. Students will learn about the habitat of the giant panda, the reasons for its decline in numbers, and the efforts being made to protect this iconic species. This reading will help students understand the impact of human activities on wildlife and the importance of conservation efforts.In addition to readings, students will also engage in listening exercises that focus on different aspects of wildlife protection. They will listen to interviews with conservationists, wildlifeexperts, and local communities to gain a deeper understanding of the challenges and successes in wildlife conservation.Writing tasks in this unit will allow students to express their own opinions on wildlife protection. They will be asked to write essays, letters, and reports on topics such as the role of zoos in conservation, the impact of climate change on wildlife, and the importance of sustainable development in protecting natural habitats.Furthermore, speaking activities will give students the opportunity to discuss these topics with their classmates and practice their oral communication skills. They will participate in group discussions, role-plays, and debates on issues related to wildlife protection, allowing them to express their ideas and listen to others' perspectives.Overall, Unit 4 of the People's Education Edition high school English textbook provides students with a comprehensive understanding of the importance of wildlife protection and the actions that can be taken to preserve biodiversity. By engaging with this unit, students will not only improve their English language skills but also develop a greater appreciation for the natural world and the need to protect it for future generations.篇2Unit 4 of People's Education Press High School English textbook is a comprehensive unit that covers various topics related to culture and festivals. In this unit, students will learn about different festivals celebrated around the world, as well as cultural traditions and customs associated with these festivals.The unit begins with an introduction to the concept of festivals and their significance in different cultures. Students will learn about the history and origins of various festivals, as well as how they are celebrated in different countries. This section also includes vocabulary related to festivals, such as decorations, rituals, and traditions.One of the main topics covered in this unit is Chinese festivals. Students will learn about traditional Chinese festivals such as the Spring Festival, Mid-Autumn Festival, and Dragon Boat Festival. They will explore the customs and traditions associated with these festivals, as well as the stories and legends behind them.In addition to Chinese festivals, students will also learn about festivals from other countries, such as Christmas, Easter, Diwali, and Thanksgiving. They will compare and contrast the customsand traditions of these festivals, as well as the similarities and differences between them.The unit also includes a section on cultural exchange programs and activities, where students can learn about different cultures and traditions through experiential learning. This could include participating in cultural exchange workshops, attending cultural performances, or even visiting cultural landmarks.Overall, Unit 4 of the People's Education Press High School English textbook provides students with a comprehensive understanding of different cultures and festivals around the world. By studying this unit, students will develop a greater appreciation for cultural diversity and learn to respect and celebrate the traditions of others.篇3Unit 4 of the People's Education Press (PEP) high school English textbook covers a variety of interesting topics related to communication skills. In this unit, students will learn how to express opinions, make suggestions, agree and disagree, and give advice in English. The unit also includes vocabulary related to communication, such as expressions for agreeing anddisagreeing, phrases for giving advice, and words for describing emotions and feelings.One of the key objectives of Unit 4 is to help students improve their spoken and written communication skills in English. The unit includes a variety of activities and exercises designed to help students practice using the new vocabulary and grammar structures they have learned. For example, students may be asked to engage in role-playing exercises where they have to express opinions or give advice to a partner. They may also be asked to write short essays or dialogue scripts that demonstrate their understanding of the new language structures.In addition to improving communication skills, Unit 4 also introduces students to different cultural perspectives on communication. For example, students may learn about the importance of politeness and indirectness in communication in some cultures, while in others, directness and assertiveness may be valued.Overall, Unit 4 of the PEP high school English textbook is designed to be engaging and informative, providing students with the opportunity to practice and improve their communication skills in English while also learning about different cultural perspectives on communication. By the end ofthe unit, students should feel more confident in their ability to express themselves in English and engage in meaningful conversations with others.。

Unit Four Public文秘英语课件

Unit Four Public文秘英语课件

Secretary English
Words and Expressions
ongoing [ɑn’ɡoɪŋ] a. 不间断的,进行的 maintain [men’tein] vt. 保持,维持 efficient [ɪ’fɪʃənt] a. 有效率的 exhibition [‘ɛksə’bɪʃən] n. 陈列,展览 devastating [‘devəsteɪtɪŋ] a. 毁灭性的,灾难 性的 reverse [rɪ’vɚs] vt.& vi. (使)反转
Secretary English
When asked (When he was asked) what had happened, he lowered his head. 当他被提问的时候,他低下了头。
Secretary English
5. You may find that the issue that the visitor has come about does not need the person they have mentioned. 本句中the issue后面that the visitor has come about是定语从句。全句意为“你会发现到访 者到访的这一问题并不需要由他们提到的那个 人来解决。”请看下例:
Secretary English
5. If the person being visited is not available, you may _____. A. can ask the visitor to wait and offer them something to drink and read B. write the visitor’s details on a piece of paper which is visible enough for the reader to see C. assure the visitor that the message will get to the right person D. All of the above.

高教职高基础模块unit04.ppt

高教职高基础模块unit04.ppt
( F ) 1) Mrs Smith wants to drink coke without sugar. ( F ) 2) Mrs Smith wants to drink coke with sugar. ( F ) 3) Mrs Smith wants to drink coffee without sugar. ( T ) 4) Mrs Smith wants to drink coffee with sugar.
Activity 8
Listen and complete. 再听录音,补全对话。
Li Xiaonian: Hello, Mrs Smith! __W_e_l_c_o_m_e__ to our party! Mrs Smith: ___H_e_l_lo____, Xiaonian!
Li Xiaonian: Would you ____lik_e_____ something to drink, Mrs Smith? Mrs Smith: Uh, coffee, __p_l_e_a_s_e___.
Miss Li: Yeah, it’s sunny but cold. Mrs Stone: Is it always cold at this time in Xi’an?
Miss Li: Yes, it’s usually cold and windy. What’s the weather like in Australia now? Mrs Stone: Well, it’s usually warm and pleasant at this time.
Lead-in
1
Activity 1
Activity 1
Listen and match. 听录音,将聚会、天气和需要的物品 连线。

Key to Unit 4秘书英语(高职高专 王毅主编)

Key to Unit 4秘书英语(高职高专 王毅主编)

Key to Unit 4 How Does A Secretary Deal with Phone Calls? Section 1 Making & Answering Phone CallsI.Dialogue 11. calling2. 173. lake4. withoutDialogue 25. speak6. line7. busy8. supplyDialogue 39. moment 10. Tuesday 11. fineIII.3.1)about the order with us2)I’ll check Mr. Ling’s schedule3)Would Thursday be too late4)make an appointment for you for 9:305)confirm the appointment5.1)Does she have any time tomorrow?2)Would you please hold the line for a moment?3)Mr. Ling Yun has a full schedule tomorrow.4)I’ll make a note of that.5)You can contact me any day at 734 427, extension 347.6)Mr. Ling is rather busy now and would like to know what you wish tospeak to him about.7)Mr. Rollin is interested in importing Chinese textile products into theU.S.8)I’ll just check Mr. Ling Yun’s schedule, and see if I can arrange anappointment for you, just a moment.Section 2 Telephoning EffectivelyI.1. skills2. natural3. clear4. sound5. for6. avoid7. simply8. business9. help 10. person 11. secretary 12. losingIII.3.1) is determined 2) are 3) saying 4) sound 5) speaking6) to make 7) be transferred4.1)The customer’s impression of the company is determined completely by the speaker’s voice and choice of words.2)Take the chance to repeat them, particularly at the end of the call.3) A smile on your face is reflected in your voice.4)Prompt response will give your customer the impression that your company is very efficient.5)Simple things like these make all the difference when dealing with people over the phone.5. 1) False 2) False 3) True 4) True 5) FalseSection 3 Writing a Letter of CongratulationI.1. recruitment2. employee3. purpose4. introduce5. reference6. introductory7. full9. reason 10. description 11. appreciation 12. special 13. overdoIII.2.1) This will introduce Mike Blackman, our new sales representative.2) I would like to introduce you Doris White, our excellent Export Manager.3) She has been working with us for five years and we are delighted with her efficient way of dealing with office routine.4) You’ll find that she is an outstanding assistant to you during the exhibition.5) Could you please give Mike whatever guidance you can to get him started. I will appreciate it --- and so will Mike.Section 4 Getting to Know Diplomacy (1)I.1. Dictionary2. relations3. nature4.states5.ancient6. favour7. policies8. diplomacy9. political 10. known 11. kingdom 12. tripartite 13. themIII.3.1. true2. false3. true4. false5. false6. falseTapescritpsHow Does A Secretary Deal with Phone Calls?Section 1 Making & Answering Phone CallsDialogue 1A: Good afternoon. Is this Royal Hotel?B: Yes, Madam. May I help you?A:Yes. I’m calling from Oriental Trade Company. I need to make a reservation for Mr. Ling Yun.B: Fine, Madam. When will Mr. Ling arrive, and how many nights will he be staying?A: Mr. Ling will arrive in Detroit on Sep. 17 and stay there for three nights. And he would like a room with the view of the lake.B: Sorry, Madam, but all the rooms with the lake view have been reserved or Sep.17. Is it all right to have Mr. Ling in a room without a view for Sep.17 and then we can transfer him to a room with the lake view on Sep. 18?A: That sounds all right. Thank you very much.B: It’s my pleasure. Thank you for choosing Royal Hotel.Dialogue 2A:Mr. Ling Yun’s office. Good afternoon. Zhang Yi speaking.B: Hello. I’d like to speak to Mr. Ling Yun, please.A: May I ask who is calling, please?B: My name is Tom Rollin of Pacific International.A: Thank you, Mr. Pollin. One moment, please ...B: No, no. This is Rollin, not Pollin.A: I’m sorry, Mr. Rollin. Just a moment, please. (Over the intercom) Mr. Ling, a Mr. Rollin of Pacific International is on the line.C: Can you find out what he wants?A: Yes, Mr. Ling. (To Mr. Rollin) I’m sorry to have kept you waiting. Mr. Ling is rather busy now and would like to know what you wish to speak to him about.B: Yes, we want to import Chinese textile products into the United States and we understand that your company can supply us with such items. A: I see. Thank you very much, Mr. Rollin. Would you wait a moment, please? (To Mr. Ling) Mr. Ling, Mr. Rollin is interested in importing Chinese textile products into the U.S.C: I see. Put him in.A: Yes, Mr. Ling. (To Mr. Rollin) Mr. Rollin, I’m very sorry to have k ept you waiting. I’ll connect you with Mr. Ling.Dialogue 3A: Marketing Department, Zhang Yi speaking.B: Good morning. My name is Carter and I work for Standard Cars Ltd. of Birmingham, England. I’d like to speak to Mr. Ling Yun, please.A: I’m afraid Mr. Ling is not here at the moment. Can I help you, or would you like to speak to someone else in the Marketing Department.B: I’d like to make an appointment to see Mr. Ling Yun sometime next week.A: I’ll just check Mr. Ling Yun’s schedule, and see if I can arrange an appointment for you, just a moment. Yes, Mr. Ling seems to be available on Tuesday morning, Wednesday afternoon and Friday morning.B: Could I make an appointment on Wednesday afternoon, please?A: Could 2:30 be convenient for you?B: Yes, that’ll be fine. Thank you very much, goodbye!A: Goodbye.Dialogue 4A: Good Morning. Mr. Ling Yun’s office. This is Zhang Yi speaking.B: Hello, Miss Zhang. This is Henry James of Eastern Development Co. A: Hello, Mr. James. How may I help you?B: I’d like to see Mr. Ling Yun about the order with us. Does he have any time tomorrow?A: Would you please hold the line for a moment? I’ll check Mr. Ling’s schedule… Thank you for waiting. I’m sorry, but Mr. Ling Yun has a full schedule tomorrow and then he’ll be away the following day. Would Thursday be too late?B: Just a moment… Thursday’s OK if it’s in the morning.A: All right. I’ll make an appointment for you for 9:30. Would that be convenient for you?B: Yes, that’ll be fine.A: I’ll make a note of that. Would you like me to confirm the appointment? B: Yes, please. You can contact me any day at 734 427, extension 347.A: Fine, I’ll do that.B: Thank you very much. See you at 9: 30 on Thursday. So long.A: Goodbye. Mr. James.Section 2 Telephoning EffectivelyOn the phone the image of a company relies heavily on the speaker’s speaking skills. The customer’s impression of the company is determined completely by the speaker’s voice and choice of words. Telephoning skill is not a natural talent but a learned skill. Here are some tips to help a secretary make better communications through the telephone.Speak clearly and more slowly than usual. Be particularly clear when saying one’s name and the name of one’s organization, and take the chance to repeat them, particularly at the end of the call.Speak with more energy. Telephones tend to make one’s voice sound less lively as it really is, so try to give increased interest in and enthusiasm for what the secretary is saying.When necessary ‘smile with one’s voice’. A smile on one’s face is reflected in one’s voice, and will help the secretary avoid speaking in the same tone all the time.Be and sound polite, professional, understanding, helpful, and friendly. Much of the secret is simply good manners and attention. Be a good listener.Explain things in an understandable way. Don’t use special terms or assume that a customer knows the business or industry. The secretary should speak without accent to make the communication easier.Make it easy to be contacted. Customers shouldn’t have to talk to half a dozen people before they can find one who can help. They shouldn’t be given another number or told to call back later. Usually they should betransferred through to the right person, or if that’s impossible, th e right person should call them back.Respond promptly to phone calls. Prompt response will give a customer the impression that one’s company is very efficient. And if the secretary promises to call back, he or she should do this as soon as possible.Know how to use all the buttons on the phone, and in particular how to transfer a call without losing it. Simple things like these make all the difference when dealing with people over the phone.Section 3 Writing a Letter of CongratulationA: In today’s recruitment examination for secretary, we are required to write a letter to introduce a new employee to the company’s business associate. But I don’t think I’ve done a good job.B: Why not? A letter of introduction is not very difficult to write because the purpose of such a letter is only to introduce one person to another. It is not a reference letter to present a person's qualifications, so an introductory letter must be written to the point.A: What should be included in it?B: Three points are necessary for it. One is to provide the full name of the person being introduced. Second is to give an explanation for the purpose and reason of the introduction. Third is to make a very brief description of the person being introduced. Some letters may have a forth part to express the writer’s appreciation.A: Is there anything to pay special attention to?B: Well, maybe, when you describe the person being introduced, try to make him or her sound interesting rather than overdo the compliment. A: Ok, I see. Thank you very muchExample of letter of introductionDear Mr. Huxley,It’s our great pleasure to introduce to you Bob Sherman, our new sales manager, who became our colleague in August.Bob has a wealth of background in ceramic industries, including both manufacturing process and international trade practice. Not many people have such complete experience with the toys they are selling.We are delighted with Bob’s resourcefulness and we know you will soon find him helpful to your business.Best regards,Henry CollinsSection 4 Getting to Know Diplomacy (1)A: Do you know how diplomacy is defined?B:I can only tell you what the Oxford Dictionary says about it. It says, “Diplomacy is the management of international relations by negotiation; the method by which these relations are adjusted and managed by ambassadors and envoys.”A:I think this definition covers the nature and the content of diplomacy. In short, the substance of diplomacy is to adjust the relationship between states through negotiations which are mainly carried out by diplomats. .B: The word “diplomacy” comes from the ancient Greek word “diploma” which means a folded document used for identification and request for favour or privilege.A:What’s a diplomat? What do they usuall y do?B: A diplomat is a person who represents his/ her country in dealing with another country. They usually execute the foreign policies of the states they represent and learn the situation, external or internal, in the countries they are appointed to and serve as the eyes and ears of their governments in other countries.A: How about the origin of diplomacy? Anything you know about it?B: Well,diplomatic activities are found in all civilizations such as Chinese, Indian, Egyptian civilizations. Take China for example. During the period of the Warring States (beginning about the middle of the fifth century B.C.), a political and military alliance against the Kingdom of Qin known in history as “the Vertical Alliance” was formed by the Kingdoms of Qi, Chu,Yan, Han, Zhao and Wei. And a counter alliance, known as “the Horizontal Alliance”, was organized by Qin and its followers.A: In this sense, I think the Chibi Battle is another example of an ancient diplomatic activity. ZhuGe-liang was sent as the special envoy of Shu State to the Kingdom of Wu to effect a military alliance against Wei State which, as a result, suffered a crushing defeat in the battle, and this laid the groundwork for the situation of tripartite rivalry.B: You are absolutely right. These can be seen as some earliest forms of modern diplomacy and from them we can see how diplomacy has been done till now.A:Oh, there goes the bell. Let’s go to class.B: Yes, let’s.译文:秘书怎样接打电话第一部分对话1下午好,这是皇家宾馆吗?是的,夫人,可帮您做什么?我是东方贸易公司的,想为凌云先生订房。

高中英语:Unit4 public transportTask课件(牛津译林选修7)

高中英语:Unit4 public transportTask课件(牛津译林选修7)
Unit 4 Public transport Task Writing an e-mail to give information
Skills building 1: Listening to instructions
When you are listening to instructions,you will need to listen for key structures that will tell you what to do. Here are some key structures to listen for:
Decide how to… You should phone /fax/e-mail… You will need to check… You will have to go…
Ask the assistant/teacher… Please send a letter/an e-mail/ Remind him to tell him/her/ that
By road recently, the roads have improved but last summer there was extensive flooding about 10 kilometres and the road is still under repair. News Flash: Expect long delays at peak travel seasons such as May Day holiday.
How long does it take to get to…on that train?
How much does it cost to Buy a hard sleepers ticket?

Unit_4public lesson

Unit_4public lesson

She usually walks to school.
=She t.
How does Yao Ming get to work ?
He rides a bike to work every day. =He gets to work by bike every day. =He gets to work on his bike every day.
How does Liu Yifei get to work?
She often takes a car to work. =She often gets to work by car. =She often gets to work in her car. =She often drives to work.
go to school… by bus on a bus take a bus to… by car in a car = take a car to… on foot walk to school …… My favourite type of transportation is walking/riding a bike/takingbus/car/plane/ship/train.
train take a train
subway take a subway
Find out all the transportations in the pictures and fill in the following blanks
ride a bike 1. take the subway 2. ___________take the bus 3. __________ take the train take a taxi 4. ______________ 5. walk __________ 6. ___________

高中英语 Unit 4 Public tr

高中英语 Unit 4 Public tr

感顿市安乐阳光实验学校Unit 4 Public transpor 第一部分听力(满分30分,限时20分钟)第一节(共5小题;每小题1.5分,满分7.5分)听下面5段对话。

每段对话后有一个小题,从题中所给的A、B、C三个选项中选出最佳选项,并标在试卷的相应位置。

听完每段对话后,你都有10秒钟的时间来回答有关小题和阅读下一小题。

每段对话仅读一遍。

1.When did the alarm clock ring?A.At 6 o'clock.B.At 7 o'clock.C.At 8 o'clock.2.What does the woman want to do?A.Open the door.B.Let the man in.C.Open the window.3.What's the probable relationship between the speakers?A.Taxi driver and passenger.B.Driver and conductor.C.Boss and secretary.4.Where is Jimmy now?A.In a hotel.B.At home.C.In the lab.5.What will the woman do for the man?A.Wash his clothes.B.Get him a wallet.C.Take him to the store.第二节(共15小题;每小题1.5分,满分22.5分)听下面5段对话或独白。

每段对话或独白后有几个小题,从题中所给的A、B、C三个选项中选出最佳选项,并标在试卷的相应位置。

听每段对话或独白前,你将有时间阅读各个小题,每小题5秒钟;听完后,各小题给出5秒钟的作答时间。

每段对话或独白读两遍。

听第6段材料,回答第6、7题。

6.What does the man usually do at night?A.He studies his lessons.B.He listens to music.C.He watches a film on TV.7.What does the man usually do on weekends?A.He goes to parks.B.He goes to ball games.C.He goes shopping.听第7段材料,回答第8、9题。

秘书英语 Unit 4

秘书英语 Unit 4

1. What should a secretary know about his/her company? 2. How should a secretary deal with an important visitor? 3. If a visitor wishes to leave a message, what should a secretary do? 4. What should a secretary do when a guest is kept waiting?
Section 3 Business letters writing
1) What are the seven C’s in writing a business letter? They are Clarity, Completeness, Conciseness, Concreteness, Consideration, Correctness, and Courtesy. 2) What does “Clarify” mean in business letter writing? Clarity means that you should tell readers exactly what they want and what you want them to know. 3) How does one usually examine the “Completeness” of a business letter? We usually use five W’s to examine the finished letter, i.e. Who, What, Where, When and Why.
Section IV
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2. As a secretary, you should have the following abilities EXCEPT _____.
A. excellent communication skills B. a good reputation C. organizing abilities D. applying the business etiquette properly
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4. This is the area that every person who visits you will come to first before seen by the relevant person. 本句中that引导定语从句,从句中who引导 另一个定语从句修饰先行词person,非谓 语动词seen作时间状语,相当于时间状语 从句“…before he/she is seen by the relevant person.”,he/she is可以省略。请 看下例:
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• Have colleagues or other participants review your agenda
• Make sure to include preparation task
• Remember to distribute the agenda to participants before the meeting.
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后面的it is。请看下例: It is more difficult to find trained men than (it is) to get financial support for scientific research. 找到训练有素的员工比为科学研究获得资金 支持更难。
C. assure the visitor that the message will get to the right person
D. All of the above.
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Notes to the Text
1. It is important that the public thinks about you in a positive way because all organizations need to be trusted and supported by their target group and members. 重要的是让公众以积极的方式考量你们,因为 所有的公司都要得到他们服务对象和全体成员 的信任和支持。
议程:公司新成立的分部职位设置及应聘要求; 讨论四名候选者谋求总经理职位的申请;下次会 议的时间和地点。
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4. What should a secretary do if the visitors don’t come for appointments with other staff?
A. Give them a cup of coffee to relax. B. Give them information brochures. C. Tell them to come another day. D. Let them alone.
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1. People who use your services will expect you to be _____.
A. helpful B. friendly C. efficient and professional D. all of the above
He asked several questions concerning the future of the company. 他问了几个有关公司前途的问题。
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3. It is much easier to build a good public relations culture in your organization, than it is to reverse a bad image once it exists. 在公司内建立起良好的公共关系文化比改变 已经形成了的坏印象要容易得多。 本句中的句式“it is + 形容词比较级 + to do sth., than it is to do sth.”是很常用的比较句 式,用以比较两种行为。通常可以省略than
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5. If the person being visited is not available, you may _____.
A. can ask the visitor to wait and offer them something to drink and read
B. write the visitor’s details on a piece of paper which is visible enough for the reader to see
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本句中it是形式主语,句型“it is important that…”中that引导的是主语从句。类似的句型还 有it is necessary that…,it is difficult that…等。 请看下例:
It is necessary that everyone in the meeting should be there on time. 所有与会成员都要准时到达, 这点很有必要。
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2. A good secretary concerning foreign affairs must be equipped with such knowledge and he also should have excellent communication skills, both inside and outside an organization. 本句中的concerning是介词,意为“与……有 关”, secretary concerning foreign affairs 意 为“涉外秘书”。请看下例:
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When asked (When he was asked) his head. 当他被提问的时候,他低下了头。
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5. You may find that the issue that the visitor has come about does not need the person they have mentioned. 本句中the issue后面that the visitor has come about是定语从句。全句意为“你会发现到访 者到访的这一问题并不需要由他们提到的那个 人来解决。”请看下例:
Unit Four Public Relations
Unit Goals Words and Expressions Comprehension of the Text Exercises Practical Writing
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front office 前厅办公室 be aware of 注意 there and then 当场,立即 assist sb. in 帮助某人 differ from 与……不同
You should have the dictionary next to you. 你应该把字典放在手边。
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Translate the following sentences into English.
1. 好的涉外秘书不仅要有这样的知识,也要 有出色的沟通技巧。
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3. The visitors will form the first impression based on _____.
A. the secretary’s ability B. the location of your organization C. the front office of your organization D. the person they are going to meet
The person that you were talking to was an American. 你刚才同他讲话的那个人是美国人。
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6. Always have next to you your organizational brochures, pamphlets and simple documents that will assist you in giving out the right information to the relevant people. 本句中have next to you sth. 意为“把……放 在手边”,也可以用have sth. next to you。 请看下例:
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Sample
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Exercise
Write a meeting agenda based on the following materials. 会议:人事部例会
时间:2013年5月10日星期一上午9点 地点:第一会议室
参会人员:人事部经理(主持),招牌主管,培 训主管,绩效评估组组长
2. 如果你的公共关系能力差,那会对你所在 组织的声誉产生毁灭性的影响。
3. 前厅办公室的工作根据组织所提供的服务 性质的不同而各有不同。
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