投诉专员英文简历表格
投诉及热线电话岗位竞聘简历模板【大气漂亮】
操作方式科学
单击此处添加简短说明,添加简短文字, 具体文字添加此处。
效益预测
单击此处添加简短说明,添加简短文字, 具体文字添加此处。
目标清晰明确
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02
解决问题的能力
SOLVING ISSUES
投诉及热线电话岗位竞聘工作内容阐述: 573057
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01
所得荣誉
HONOR AWARD
此处添加详细文本描述,建议与 标题相关并符合整体语言风格。
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标题相关并符合整体语言风格。
此处添加详细文本描述,建议与 标题相关并符合整体语言风格。
总结:投诉及热线电话岗位竞聘
• • • 内容123 投诉及热线电话岗位竞聘投诉及热线电话岗位竞聘投诉及热线电话岗位竞聘投诉及热线电话岗位竞聘 投诉及热线电话岗位竞聘投诉及热线电话岗位竞聘投诉及热线电话岗位竞聘 918018
语言能力
LANGUAGE
汉语
CHINESE
普通话一级甲等,此处添加详细文本描述, 建议与标题相关并符合整体语言风格。
英语
ENGLISH
英语八级证书,此处添加详细文本描述,建 议与标题相关并符合整体语言风格。
法语
FRENCH
英文简历模板
英文简历模板I am a highly motivated and experienced professionalwith a strong background in marketing and sales. I have a proven track record of exceeding sales targets and developing successful marketing strategies. I am confidentin my ability to drive business growth and contribute tothe success of any organization.I have a Bachelor's degree in Marketing from the University of California, and I have worked for several years in the marketing and sales industry. During my timeat XYZ Company, I was responsible for developing and implementing marketing campaigns that resulted in a 30% increase in sales within the first year. This achievementnot only showcased my ability to think creatively and strategically, but also my determination to deliver results.In addition to my professional experience, I am a team player with excellent communication skills. I am able to collaborate effectively with colleagues and clients, and Iam always willing to go the extra mile to ensure the success of a project. For example, during a recent product launch, I worked closely with the sales team to create targeted promotional materials that resulted in a 50% increase in customer engagement.I am also proficient in data analysis and market research, which allows me to identify new opportunities and trends in the industry. This skill was particularly valuable when I was tasked with conducting a market analysis for a new product line. By leveraging myanalytical skills, I was able to provide valuable insights that directly contributed to the success of the product launch.Overall, I am passionate about marketing and sales, and I am eager to bring my expertise to a new and exciting opportunity. I am confident that my skills and experience make me a strong candidate for any marketing or sales position.英文回答:我是一名积极上进、经验丰富的专业人士,具有扎实的营销和销售背景。
英文简历模板CV模板
英文简历模板CV模板英文回答:Curriculum Vitae。
Jane Doe。
123 Main Street, Anytown, CA 12345。
(123) 456-7890。
******************。
Summary。
Highly motivated and results-oriented professional with 5+ years of experience in marketing and communications. Proven ability to develop and execute successful marketing campaigns that drive brand awareness, generate leads, and increase sales.Skills。
Marketing Strategy Development。
Campaign Planning and Execution。
Content Creation and Management。
Social Media Marketing。
Email Marketing。
Search Engine Optimization (SEO)。
Google Analytics。
Project Management。
Excellent written and verbal communication skills。
Experience。
Marketing Manager。
ABC Company, Anytown, CA。
January 2022 Present。
Developed and implemented marketing campaigns for the launch of new products and services。
Managed a team of marketing professionals。
客服专员的英语简历范文
客服专员的英语简历范文Customer Service Representative ResumePersonal Profile:A highly motivated and dedicated Customer Service Representative with over 5 years of experience in providing exceptional customer support. Skilled in resolving customer queries, handling complaints, and ensuring customer satisfaction.A strong team player with excellent communication, problem-solving, and organizational skills. Quick learner and adaptable to new technologies and systems. Fluent in English, Mandarin, and Cantonese.Professional Experience:Customer Service RepresentativeABC Company, Hong KongOctober 2015 - Present- Handle inbound customer inquiries regarding product information, order status, and billing.- Assist customers in troubleshooting technical issues with products and services.- Provide accurate information and resolve customer concerns in a friendly and timely manner.- Escalate complex issues to the appropriate department and follow up to ensure a resolution.- Generate daily, weekly, and monthly reports on customer inquiries and resolutions.- Collaborate with other team members to improve customer service processes and procedures.- Receive commendations from customers for consistently providing excellent service.Customer Service TraineeDEF Corporation, Hong KongMarch 2014 - September 2015- Provided support to senior customer service representatives in handling customer inquiries and complaints.- Assisted with maintaining customer database and updating customer information.- Conducted customer satisfaction surveys and collected feedback for process improvement.- Participated in training programs to enhance product knowledge and customer service skills.- Managed email communication with customers, ensuring timely and accurate responses.Education:Bachelor of Arts in Business AdministrationUniversity of XYZ, Hong KongSeptember 2010 - June 2014Skills:- Excellent communication skills, both verbal and written, in English, Mandarin, and Cantonese.- Strong problem-solving abilities with the ability to think quickly and find effective solutions.- Proficient in using customer service software and CRM systems. - Efficient in time management, multitasking, and prioritizing workload.- Ability to work well under pressure and in a fast-paced environment.- Strong attention to detail and accuracy in handling data and records.References:Available upon request.请注意,此处提供的范文可能不适用于您的具体情况。
客服专员的英语简历范文模板
客服专员的英语简历范文模板[Your Name][Address][City, State, ZIP Code][Phone Number][Email Address]Objective:Highly motivated and results-oriented Customer Service Representative with 5 years of experience in assisting clients and resolving their issues. Seeking a challenging position as a Customer Service Specialist to utilize my excellent communication skills and problem-solving abilities in a dynamic work environment.Education:Bachelor of Arts in Communications[University Name], [City, State][Year]Skills:- Strong communication skills, both verbal and written- Excellent problem-solving abilities- Ability to handle difficult customer situations with professionalism and empathy- Proficient in using customer service software and CRM systems - Strong attention to detail and ability to multitask- Adaptability to work in a fast-paced and ever-changing environment- Fluent in English and proficient in [other languages]Experience:Customer Service Representative[Company Name], [City, State][Dates]- Assisted customers in product selection and provided accurate information about product features and specifications.- Handled customer inquiries and resolved their complaints in a timely manner, escalating issues when necessary.- Managed a large volume of incoming calls and emails, maintaining a high level of customer satisfaction.- Maintained and updated customer accounts using CRM software, ensuring accurate and up-to-date information.- Collaborated with other team members to identify and implement process improvements, resulting in an increase in customer satisfaction ratings.- Trained new customer service representatives on company policies, procedures, and customer service best practices. Customer Service Associate[Company Name], [City, State][Dates]- Provided exceptional customer service in a fast-paced retail environment, assisting customers with their inquiries and resolving their issues.- Handled cash transactions accurately and efficiently, ensuring that tills balanced at the end of the day.- Demonstrated product knowledge to customers, helping them make informed purchasing decisions.- Assisted in visual merchandising and inventory management,ensuring that products were properly displayed and stocked.- Collaborated with team members to achieve sales targets and improve customer satisfaction ratings.Customer Service Intern[Company Name], [City, State][Dates]- Assisted the customer service team in handling inquiries and complaints from customers.- Learned to use CRM software to update and maintain customer records.- Participated in training and development activities, enhancing communication and problem-solving skills.- Assisted in preparing reports and analyzing customer feedback to identify areas for improvement.References:Available upon requestCertainly! Here's some additional content for your customer service representative resume:Training and Certifications:- Completed advanced customer service training program focused on effective communication and conflict resolution techniques.- Certified in handling difficult customer situations and de-escalation strategies.- Completed a course in customer relationship management software, becoming proficient in using it to manage customer accounts.Professional Achievements:- Consistently exceeded monthly sales targets by 10% through upselling and cross-selling techniques.- Received multiple positive customer feedback and commendations for outstanding service.- Implemented a new customer feedback system that resulted in a 20% increase in customer satisfaction ratings.- Assisted in the development and implementation of a new training program for customer service representatives, resulting in improved performance and reduced training time for new hires.Professional Affiliations:- Member of the National Customer Service Association, attending conferences and workshops to stay updated on best practices in customer service.- Active participant in industry networking events to build relationships and stay informed about current trends and innovations in the customer service field.Languages:- Fluent in English and proficient in Spanish, allowing for effective communication with a diverse customer base.Interests and Hobbies:- Volunteer at a local community center, providing customer service assistance to individuals in need.- Enjoy attending professional development workshops andwebinars to enhance customer service skills.- Passionate about reading books and articles on customer service and continuously seeking ways to improve my knowledge and skills in the field.Conclusion:I am an experienced and dedicated customer service representative who consistently delivers exceptional service to customers. With a strong focus on communication, problem-solving, and attention to detail, I am confident in my ability to provide outstanding support to your clients. My track record of exceeding sales targets, implementing process improvements, and receiving positive customer feedback demonstrates my commitment to delivering the highest level of customer satisfaction. I am excited about the opportunity to join your team and contribute to creating a positive and memorable customer experience.Thank you for considering my application. I look forward to discussing how I can contribute to your organization in more detail. Sincerely,[Your Name]。
英语求职信客服简历
英语求职信客服简历Dear Hiring Manager,I am writing to express my interest in the customer service representative position at your company. With a strong background in customer service and a passion for helping others, I believe I would be a valuable asset to your team.I have over five years of experience working in customer service, both in person and over the phone. In my previous role at a retail store, I was responsible for assisting customers with their inquiries, resolving complaints, and providing information about products and services. I have a proven track record of delivering exceptional customer service and ensuring customer satisfaction.In addition to my experience, I also possess excellent communication skills and the ability to stay calm under pressure. I am a good listener and can empathize with customers, making them feel valued and heard. I am also proficient in using various customer service software and can quickly learn new systems and processes.Furthermore, I am highly organized and detail-oriented, ensuring that all customer interactions and issues are handled efficiently and effectively. I am also a team player and enjoy collaborating with colleagues to achieve common goals. I am adaptable and can easily adjust to new environments and challenges.I am confident that my skills and experience make me a strong candidate for the customer service representative position at yourcompany. I am excited about the opportunity to contribute to your team and help enhance the overall customer experience. Thank you for considering my application. I look forward to the possibility of discussing my application with you further.Sincerely,[Your Name]。
客服人员求职英文简历
客服人员求职英文简历As a customer service representative, your main responsibility is to ensure the satisfaction of customers with the products or services they receive from the company. This can be done by resolving issues, answering questions, and providingtop-notch customer service through various channels such as phone, email, or chat. A great customer service representative should be friendly, patient, and have excellent communication skills both verbal and written. If you want to apply for a customer service position, it is important to have a well-written resume that showcases your skills and experience. Here's a guide on how to write a customer service resume that highlights your strengths:1. Personal InformationThe first section of your resume should include your full name, address, phone number, email, and any other personal information required by the company. You should also include a professional photo of yourself that showcases your personality and professionalism.2. Professional SummaryIn this section, you should provide a summary of your career highlights and achievements in your previous roles. This information should give the hiring manager a snapshot of your background, and should be tailored to the job description of the customer service position you are applying for.3. SkillsYour skills section should highlight the specific abilities you bring to the table as a customer service representative. These may include excellent communication skills, problem-solving abilities, conflict resolution skills, and a passion for helping people. You should include any relevant certifications you have obtained, such as CPR/AED and First Aid.4. Work ExperienceYour work experience section should detail your previous customer service positions, including your job title, the name of the company you worked for, and the dates of your employment. You should also describe your key responsibilities, achievements, and examples of how you made a difference in your previous work.5. EducationIt is important to list any degrees or certifications you have earned that are relevant to the customer service position you are applying for. This may include degrees or certifications in customer service, communication, business, or other relevant fields.6. ReferencesYour resume should include the names and contact information of two professional references who can speak to your work ethic and performance in a customer service role.Tips for Writing a Great Customer Service Resume:1. Tailor your resume to the specific job description of the customer service position you are applying for.2. Be descriptive and specific when detailing your work experience, and provide examples of how you have made a difference in previous roles.3. Use active verbs when detailing your achievements, and highlight how you have improved customer satisfaction or resolved issues.4. Describe any specific metrics you have improved upon, such as call times or customer satisfaction scores.5. Make sure your resume is well-formatted and easy to read.6. Proofread your resume carefully for any typos or errors.With these tips and a great resume, you can land your dream job in customer service!。
客服员英文简历范文
客服员英文简历范文Lamb 3000 Tracy Street, Los Angeles, CA 90027 Telephone No: Objective : Position as a Customer Service Manager.Abilities :8 years of customer service. Excellent written and verbal munication skills, with an eye for detail. Extremely productive in a high volume, high stress, environment. Proficient in the use of IBM clone and Mac desktops. Highly productive in the use of Office 2000 Professional. Self starter with a can do attitude. Employment History : City Financial, Los Angeles, CA , xx - Present Customer Service Manager Collaborated with the Product Development department in developing new Fee Based products and their sales to the unbanked credit card membership base. Answered an average of three hundred customer calls in a day through the call center queue. Worked as a Senior Representative in the Promise to Pay department to ensure customers where given assistance in bringing their over limit and/or pass due aount current Performed duties in the Retention department retaining customers who wanted to cancel their aounts.CitiTrust, Santa Monica, CA , xx - xx Customer Service Representative Answered inbound calls in support of customer needs. Conveyed in a reassuring manner step by step instructions to resolve application issues. Reviewedand issued audits on aount information and processes. Performed queries in multiple databases. Adhered to government moary regulations. Assisted in the creation and development of the banks customer relationship management system.Education : Gonzaga University, Spokane, WA B.A., Business And Economics,。
英文简历(客户服务代表)CUSTOMER SERVICE REPRESENTATIVE(Sales)
英文简历(客户服务代表)CUSTOMER SERVICEREPRESENTATIVE(Sales)Name: [Your Name]Address: [Your Address]Phone: [Your Phone Number]Email: [Your Email Address]Objective:Motivated and customer-focused individual seeking a position as a Customer Service Representative, utilizing my exceptional communication and problem-solving skills to provide excellent service and contribute to the success of the company.Summary of Qualifications:- Two years of experience in customer service, with a strong focus on sales.- Excellent verbal and written communication skills, both in English and Mandarin.- Ability to build and maintain customer relationships.- Proven track record of meeting sales targets and exceeding customer expectations.- Proficient in Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and the ability to work well under pressure.- Demonstrated ability to work effectively in a team and independently.Experience:Customer Service Representative | ABC Company | [Dates]- Provided exceptional customer service in a fast-paced retailenvironment.- Acted as a key point of contact for customers, addressing and resolving inquiries and concerns.- Managed sales transactions and processed payments accurately. - Demonstrated a comprehensive knowledge of the company's products and services, promoting upsells and cross-sells to meet sales targets.- Built and maintained strong relationships with customers, leading to repeat business and positive customer reviews.- Collaborated with team members to achieve departmental objectives and provide seamless customer experiences.Sales Associate | XYZ Store | [Dates]- Assisted customers in finding and purchasing products, resulting in increased sales.- Provided personalized assistance and recommendations to customers based on their needs and preferences.- Handled customer complaints and resolved issues in a professional and timely manner.- Demonstrated a strong understanding of product features and benefits, effectively communicating them to customers.- Collaborated with store management to implement effective sales strategies and promotional activities.- Maintained a clean and organized store environment. Education:Bachelor's Degree in Business Administration | [University Name] | [Dates]Skills:- Excellent verbal and written communication skills in English and Mandarin.- Strong interpersonal skills, with the ability to build and maintain customer relationships.- Proficient in using Microsoft Office Suite and CRM software.- Exceptional problem-solving skills and ability to work well under pressure.- Detail-oriented and organized, with the ability to multitask effectively.- Strong sales skills, with a proven track record of meeting and exceeding targets.- Team player, with the ability to work collaboratively and independently.Languages:- Fluent in English and Mandarin.References:Available upon request.Job Responsibilities:As a Customer Service Representative at ABC Company, I was responsible for providing exceptional customer service in a fast-paced retail environment. This included addressing and resolving customer inquiries and concerns in a timely and professional manner. I consistently ensured that customers had a positive experience with the company by going above and beyond to meet their needs.One of the key aspects of my role was maintaining a comprehensive knowledge of the company's products and services.This allowed me to effectively promote upsells and cross-sells to customers, ultimately increasing sales. I was able to meet and exceed sales targets consistently, contributing to the overall success of the team and the company.In addition to sales, I also focused on building and maintaining strong customer relationships. By providing personalized assistance and recommendations based on the customers' needs and preferences, I was able to create a positive and lasting impression. This resulted in repeat business and positive customer reviews, further enhancing the company's reputation.As a team player, I collaborated with my colleagues to achieve departmental objectives and provide seamless customer experiences. I was always ready to lend a hand or offer support when needed. I also actively participated in team meetings, providing valuable input and suggestions to improve customer service processes and procedures.During my time as a Sales Associate at XYZ Store, I gained valuable experience in assisting customers in finding and purchasing products. I was able to apply my strong sales skills to provide personalized assistance and recommendations, resulting in increased sales. I also demonstrated my ability to handle customer complaints and resolve issues to ensure customer satisfaction.Education and Skills:I hold a Bachelor's Degree in Business Administration from [University Name]. This educational background has equipped mewith a solid understanding of business principles and practices. I have utilized this knowledge effectively in my customer service roles, especially when it comes to sales and building customer relationships.In terms of skills, my excellent verbal and written communication skills, both in English and Mandarin, have been instrumental in effectively communicating with customers and colleagues. I am able to clearly understand and address their needs and concerns. My strong interpersonal skills have allowed me to build and maintain positive relationships with customers, resulting in repeat business.I am proficient in using Microsoft Office Suite and CRM software, which have been essential tools in organizing and managing customer information. My exceptional problem-solving skills have enabled me to effectively address customer inquiries and resolve any issues that may arise. I am able to work well under pressure and multitask effectively.As a highly detail-oriented and organized individual, I ensure accuracy and efficiency in my work. I take pride in my ability to meet deadlines and deliver exceptional results. My strong sales skills, combined with my ability to work collaboratively and independently, make me a valuable asset to any customer service team.Languages:I am fluent in both English and Mandarin. This bilingualproficiency allows me to effectively communicate with a diverse range of customers, providing exceptional service and building strong relationships.References:References are available upon request.。
2019客服服务专员个人英文简历模板
2019客服服务专员个人英文简历模板undefinedSandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in theselection of products.Monitor production to ensurerealization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing clientbase/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree ProgramComputer Operations Program:Lotus 1-2-3,DatabaseIII,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.NoticeBackground summary accentuates candidate\'s acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate\'s educational credentials.。
英文简历模板
英文简历模板[个人信息]姓名: [Your Name]联系方式: [Your Phone Number] / [Your Email Address]地址: [Your Address][求职目标]在此处写下你的求职目标,包括你希望从事的职位和行业,以及你的职业目标。
[教育背景]学士/硕士/博士学位, 专业: [Your Degree], [Your Major]毕业院校: [Name of Your University], [Location of Your University]毕业时间: [Month and Year of Graduation][工作经验]公司名称: [Name of Company]职位: [Your Position]工作时间: [Month and Year Started] [Month and Year Ended]工作内容: 在此处描述你在该公司的工作内容和成就。
公司名称: [Name of Company]职位: [Your Position]工作时间: [Month and Year Started] [Month and Year Ended]工作内容: 在此处描述你在该公司的工作内容和成就。
[技能]语言能力: [Your Language Skills]计算机技能: [Your Computer Skills]其他技能: [Your Other Skills][实习经历]公司名称: [Name of Company]职位: [Your Position]工作时间: [Month and Year Started] [Month and Year Ended]工作内容: 在此处描述你在该公司的工作内容和成就。
[荣誉和奖项]在此处列出你获得过的荣誉和奖项,包括学术奖项、专业认证等。
[个人特长]在此处列出你的个人特长,如领导能力、团队合作能力、沟通能力等。
投诉状模板作文英语
投诉状模板作文英语英文回答:[COMPLAINT FORM]1. Complainant Information。
Name: [Your Name]Contact Information: [Your Phone Number], [Your Email Address]2. Business Information。
Business Name: [Business Name]Business Address: [Business Address]Contact Information: [Business Phone Number], [Business Email Address]3. Complaint Details。
Description of the Complaint: [Provide a detailed description of the complaint, including specific dates, times, and any relevant details.]What you would like the business to do: [State the desired outcome of your complaint.]4. Supporting Evidence。
[Attach any supporting evidence, such as receipts, contracts, or correspondence with the business.]5. Certification。
I certify that the information provided in this complaint is true and accurate to the best of my knowledge and belief.Signature。
_______________________。
网络客服投诉专员求职简历模板
If others treat you well, you must be able to repay you in the future. If others treat you badly, you must strive to be able to raise your eyebrows one day.整合汇编简单易用(页眉可删)网络客服投诉专员求职简历模板目前所在:荔湾区年龄: 16户口所在:四川国籍:中国婚姻状况:未婚民族:汉族诚信徽章:未申请身高: 158 cm人才测评:未测评体重: 48 kg◆求职意向人才类型:应聘职位:客服专员/助理/网络客服/投诉专员,人事专员/助理工作年限: 0 职称:无职称求职类型:实习可到职日期:随时月薪要求:~3499元希望工作地区:广州,荔湾区,天河区◆教育背景毕业院校:广州市工贸技师学院最高学历:中专获得学位: 毕业日期: 20__-06专业一:现代物流专业二:起始年月终止年月学校(机构)所学专业获得证书证书编号20__-09 20__-06 广州市工贸技师学院现代物流计算机办公软件中级 1219011023412981◆语言能力外语:英语一般粤语水平:其它外语能力:国语水平:优秀◆工作能力及其他专长1.工作认真、细心,责任心强,能够灵活应对突发事件,有良好的沟通表达能力及团队合作意识。
2.具有较强的学习能力和适应能力,能快速接受新事物新知识,迅速适应各种环境。
3.能承受一定的工作压力。
4.能吃苦耐劳。
5.熟悉Word,Excel办公软件的'操作。
◆个人自传本人在生活中性格开朗,待人友好,为人诚实谦虚;在学习工作上勤奋,认真负责,能吃苦耐劳,有耐心;具有亲和力,与同学朋友相处融洽。
我认为:一个好的工作状态,需要一个积极乐观的心态,才能将工作做到最佳状态,这也是我的生活寄语。
投诉专员英文简历表格
投诉专员英文简历表格height="24" width="100">Name:fwdqNationality:China (Mainland)Current Place:NanshaHeight/Weight:169 cm51 kgMarital Status:SingleAge:26 yearsCareer ObjectiveApplication type:JobseekerPreferred job title:Merchandiser/ Merchandiser Assistant: English Translator 、English Translator: 、Customer Service Specialist/Assistant/Website Customer Service/Complaint specialist:Working life:4Title:Job type:Full timeExpected Start date:In two weeksExpected salary:¥4500~¥6499Preferred working place:Yuexiu Haizhu TianheWork experienceCompany"s name:****CO., LimitedBegin and end date: 2012-12-2014-08Enterprise nature:Soly foreign funded enterprisesIndustry: Paper Making/PrintingJob Title:Customer ServiceJob description:To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems withcustomers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;- To assist and back up other team members;- To provide on-the-job training to new staff;- To support migration/Kaizen;- To follow up the tasks assigned by Immediate Supervisor.Reasons for leaving:Company"s name:****CO., LimitedBegin and end date: 2010-07-2012-11Enterprise nature:Private enterprisesIndustry: Auto & Auto ComponentsJob Title:merchandiserJob description:Start from July 2010 until November 2012,I worked as a Foreign Merchandiser in an private company .The company was devoted in car outside decoration making&saling. My major work is as following: ①.Deal with the daily emails related to foreign trade (answer inquiry, recommend new products to customers, and reflect customer’s need to the factory). ②. Follow customer’s orders, check with the production process. Confirm the delivery day and the payment with customers. ③.Classify customer’s information and make monthly report. Expand new customers and take part in Canton Fair.Reasons for leaving:company moveaddresEducational BackgroundName of School:Nan chang UniversityHighest Degree:BachelorDate of Graduation:2010-07-01Name of Major 1:Business EnglishName of Major 2:Education experience:Start dateEnd dateEducation organizationMajorsCertificateCertificateNo2006-092010-07Nan chang UniversityEnglishTEM6Language AbilityForeign Language:EnglishLevel:excellentChinese level:excellentCantonese Level:goodRelevant skills and abilities1.can work under pressure;2.Strong teamwork spirit;3.Speak & write effectively;- Focus on customers;- Work efficiently and effectively;4.Strong teamwork spirit & Communication skill;5.Analyze problems/issues;- Work with high efficiency and accuracy;6.Good sense of urgency.①Pay attention to communicate with others, have the spirit of unity and cooperate;②Hard-working, have strong responsibility and have the ability to finish work alone;③Take an active part in intern;④Give priority to Business English,be kind to others,work hardSelf-recommendation letter From June2009 to August2009,Ihave an internship experience at a foreign company which was named Swift. The company located in Liwan District,Guangzhou city. The company devoted to the Cloth export. My major work was to take the foreign customers to the cloth market and placed order. I have learned many things from this internship experience. Firstly, I have learned how to respect and communicate with people. Secondly, I knew the importance of teamwork. Last but not the least, I have learned how to deal with customer’s complain and how to do my best to satisfied customer。
complaintscoordinator的英文简历
complaintscoordinator 的英⽂简历相关推荐complaints coordinator 的英⽂简历Personal Detailsno photoName:Miss. M Nationality:China (Mainland)CurrentPlace:GuangzhouHeight/Weight:155 cm? kgMaritalStatus:SingleAge:29 yearsCareer Objective and Work experience Applicationtype:Jobseeker Preferred job title:Japanese translator: Translator 、 English translator: 、 complaintscoordinator/ supervisor:Working life:4Title:No title Job type:Full time ExpectedStart date:In three daysExpectedsalary:¥3,500--¥5,000Preferredworking place:Guangzhou WorkExperience :Company's name:CitibankBegin and end date: 2004-07-2009-03Enterprise nature:Soly foreign funded enterprisesIndustry:Finance/Insurance Job Title:Customer Service OfficerJob description:2005-10 to 2009-03 Customer Service OfficerTo independently and effectively handle customers’written complaints from all kinds of channels (e.g. email,letter and fax-message) as well as serious cases referred from Hong Kong Monetary Authority and Hong Kong Consumer Council in relation to the retail bankingproducts / services within the turnaround time as required,which contribute to business goal in investigation handling timeframe.To compose immediate mass communication throughcorrespondence to customers when incurring exceptionalincident in the bank, e.g. system problem resulting impact to a large part of customers.2005-04 to 2005-10 CitiPhone Correspondence Officer To timely handle customers’ written general inquiries for banking accounts / services and respond with an accurate and comprehensive reply.2004-07 to 2005-04 CitiPhone OfficerTo promptly answer customers’ phone-in inquiriesthrough hotline in relation to banking accounts / services.Reasons forleaving:Educational BackgroundName ofSchool:Guangdong University of TechnologyHighest Degree:BachelorDate ofGraduation:2004-07-01Name of Major 1:EnglishName ofMajor 2:Education experience:StartdateEnddateEducation organization Majors CertificateCertificateNo1999-092004-07Guangdong University ofTechonolyEnglish Bachelor2005-012007-07Guangdong University ofTechnology Night SchoolJapanese AssociateLanguage AbilityForeignLanguage:English Level:excellentLanguage ability:Japanese passed Japanese Language Proficiency Test Band 1Chinese level:excellent CantoneseLevel:perfectRelevant skills and abilitiesOver 4 years working experience in leading global bank Call Centre. Resultoriental, customer-focused, team player, yet very capable of workingautonomously to achieve business objectives. Highly PC literate. Excellentwritten and spoken English.Self-recommendation letterAddress:Work Tel:Home Tel:MobilePhone:msn/QQ:Email:Web/Blog:【complaints coordinator的英⽂简历】相关⽂章:03-0903-2402-1902-1211-2311-2302-2702-2606-3003-21。
英文简历模板
英文简历模板英文回答:Jane Doe。
123 Main Street, Anytown, CA 12345。
(123) 456-7890。
******************。
Summary。
Highly motivated and results-oriented professional with 5+ years of experience in marketing and communications. Proven ability to develop and execute successful marketing campaigns that drive brand awareness, lead generation, and sales growth. Excellent communication, interpersonal, and analytical skills.Skills。
Marketing Strategy: Market research, competitive analysis, target market identification, campaign planning。
Digital Marketing: Search engine optimization (SEO), social media marketing, content marketing, email marketing。
Content Creation: Writing, editing, graphic design, video production。
Data Analysis: Google Analytics, Salesforce, Tableau。
Communication: Strong oral and written communication skills, public speaking experience。
客服专员的英语简历模板
客服专员的英语简历模板Anny SmithD-90, 25th StreetClewiston, FL, 0510Cell: 123 459 9784Career Profile:To get a position as a Customer Care Officer where my skills of handling customers will beutilized for the growth and development of the organization.Professional strengths:Possess seven years of experience in customer serviceIn-depth knowledge of basic operating systemsFlexible, attention to detail and ability to learn quicklyPossess excellent listening and responding skillsAbility to handle multiple tasks and solve customer queries efficientlyPossess good sales and customer service skillsExcellent administrative and organizational skillsAbility to maintain basic knowledge of products, pricing, promotions, procedures, and otherimportant issuesHighly initiative to manage a busy workload without close supervisionAbility to build and maintain good relationship with customerEducational Summary and Certifications:Bachelor's degree in English from Daffodils Arts College in the year 19XXMaster's degree in English Language from university of XYZ in the year 19XXCertification course in Communication skills from soft skills training center in the year 19XXProfessional Experience:ABC Business Center Inc, State20XX till dateCustomer Care OfficerResponsible for dealing with customer relevant queries, complaints and request forinformation on products and servicesAssigned the tasks of recording all communications between various partiesHandled the tasks of drafting documents as requested by Customer Care ManagerPrepared daily, weekly and monthly statistical reportsResponsible for generating ideas on ways to resolve problems and serve customers in abetter wayConfirmed customer understanding of the solution and provided extra customer educationas requiredTechno Global Center Co Inc, State20XX till dateCustomer Care OfficerAssigned the tasks of processing customer orders as well as provides details about theproducts and services to customersHandled the responsibilities of designing activities to improve business performance andcustomer satisfactionConducted needs-based selling by using non-scripted probing techniques to find customerrequirementsCommunicates effectively with teams in the program to ensure quality and timelyexpedition of customer requestsHandled the tasks of preparing customer correspondence and updating customer filesAssigned the tasks of responding to customer queries and concerns regarding product andservices of the organizationAreas of Interest:To apply my comprehensive customer service skills to meet the goals and objectives ofthe organizationTo increase the sales and service of the organization by applying my excellent negotiationand customer service skillsPersonal Details:Name: Anny SmithDate of Birth: XX/XX/19XXEmployment Status: Full timeRelationship status: MarriedReference:Mr. Charlie SmithSenior Customer Care OfficerLopez Associates Co Inc, StateCell: 123-589-3655姓名: MM小姐国籍:中国目前所在地:广州民族:汉族户口所在地:江门身材: 163 cm kg婚姻状况:未婚年龄: 22 岁培训认证:诚信徽章:求职意向及工作经历人才类型:应届毕业生应聘职位:客户服务类:客服人员、行政/人事类:行政、市场销售/营销类:销售工作年限: 4 职称:无职称求职类型:全职可到职日期:随时月薪要求: 1500--2000 希望工作地区:广州个人工作经历:公司名称:江门同和家政公司起止年月:2021-04 ~ 2021-03公司性质:所属行业:担任职务:学生顾问兼职工作描述:教育方法,对小朋友有显示的进步,深受家长的肯定。
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投诉专员英文简历表格height="24" width="100">Name:fwdqNationality:China (Mainland)Current Place:NanshaHeight/Weight:169 cm51 kgMarital Status:SingleAge:26 yearsCareer ObjectiveApplication type:JobseekerPreferred job title:Merchandiser/ Merchandiser Assistant: English Translator 、English Translator: 、Customer Service Specialist/Assistant/Website Customer Service/Complaint specialist:Working life:4Title:Job type:Full timeExpected Start date:In two weeksExpected salary:¥4500~¥6499Preferred working place:Yuexiu Haizhu TianheWork experienceCompany"s name:****CO., LimitedBegin and end date: 2012-12-2014-08Enterprise nature:Soly foreign funded enterprisesIndustry: Paper Making/PrintingJob Title:Customer ServiceJob description:To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO(day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI;- To assist and back up other team members;- To provide on-the-job training to new staff;- To support migration/Kaizen;- To follow up the tasks assigned by Immediate Supervisor.Reasons for leaving:Company"s name:****CO., LimitedBegin and end date: 2010-07-2012-11Enterprise nature:Private enterprisesIndustry: Auto & Auto ComponentsJob Title:merchandiserJob description:Start from July 2010 until November 2012,I worked as a Foreign Merchandiser in an private company .The company was devoted in car outside decoration making&saling. My major work is as following: ①.Deal with the daily emails related to foreign trade (answer inquiry, recommend new products to customers, and reflect customer’s need to the factory). ②. Follow customer’s orders, check with the production process. Confirm the delivery day and the payment with customers.③.Classify customer’s information and make monthly report. Expand new customers and take part in Canton Fair.Reasons for leaving:companymove addresEducational BackgroundName of School:Nan chang UniversityHighest Degree:BachelorDate of Graduation:2010-07-01Name of Major 1:Business EnglishName of Major 2:Education experience:Start dateEnd dateEducation organizationMajorsCertificateCertificate No2006-092010-07Nan chang UniversityEnglishTEM6Language AbilityForeign Language:EnglishLevel:excellentChinese level:excellentCantonese Level:goodRelevant skills and abilities1.can work under pressure;2.Strong teamwork spirit;3.Speak & write effectively;- Focus on customers;- Work efficiently and effectively;4.Strong teamwork spirit & Communication skill;5.Analyze problems/issues;- Work with high efficiency and accuracy;6.Good sense of urgency.①Pay attention to communicate with others, have the spirit of unity and cooperate;②Hard-working, have strong responsibility and have the ability to finish work alone;③Take an active part in intern;④Give priority to Business English,be kind to others,work hardSelf-recommendation letter From June2009 to August2009,I have an internship experience at a foreign company which was named Swift. The company located in Liwan District,Guangzhou city. The company devoted to the Cloth export. My major work was to take the foreign customers to the cloth market and placed order. I have learned many things from this internship experience. Firstly, I have learned how to respect and communicate with people. Secondly, I knew the importance of teamwork. Last but not the least, I have learned how to deal with customer’s complain and how to do my best to satisfied customer。
July 2010 to November 2010,I used to worked as a merchandiser in an automobile shop of Yiyun automobile fittings market in Guangzhou. My major work was introduce products to customers and place order.This working experience improved my ability to describe products in English . Meanwhile,it make me acquaint with the process of place order.①Pay attention to communicate with others, have the spirit of unityand cooperate;②Hard-working, have strong responsibility and have the ability to finish work alone.。