商务信函习题集【精选】
国际商务信函复习资料_普通用卷
国际商务信函课程一单选题 (共32题，总分值32分 )1. please insure（） invoice value plus 10%. （1 分）A. forB. withC. atD. against2. This container can be easily opened （）both ends. （1 分）A. byB. onC. atD. in3. Your letter of May 9th addressed to our Nanjing Branch Office has （）to us for attention and reply. （1 分）A. been passed onB. passedC. passed onD. been past through4. As requested （）your letter of October 25,we are sending you herewith the required B/L triplicate4 （1 分）A. by ofB. in inC. for inD. from of5. （）our long business relations and our amicable cooperation prospects, we suggest that you accept our terms. （1 分）A. in thatB. In view ofC. for whichD. because of6. We understand that you will treat this information as（）（1 分）A. confidenceB. confidentC. confidentialD. confidently7. If you can supply your goods immediately, we shall（）to place a prompt trial order. （1 分）A. be preparedB. be preparingC. prepareD. preparing8. We give you on the attached full details （）packing and working. （1 分）A. regardingB. be regardedC. regardedD. regard.9. Please insure（）Leakage (Breakage, Fresh Water Damages) （1 分）A. onB. atC. withD. against10. We （） of this opportunity to approach you for the establishment of trade relations with you. （1 分）A. takeB. availC. avail ourselvesD. take ourselves11. We regret that we have suffered heavy loss （） your improper packing. （1 分）A. resulted fromB. resulting fromC. resulted inD. resulting in12. （）your inquiry of March 3 for a supply of Forever bicycles ,we are pleased to quote as follows （1 分）A. Replying toB. Replied toC. Replying onD. Relied on13. Good will be shipped （）30 days after receipt of the L/C （1 分）A. toB. onC. forD. within14. This price will remain（） for ten days from the date of the letter. （1 分）A. ValuableB. validC. invaluableD. good15. will you please （）to take out All Risks insurance for us on the following consignment? （1 分）A. helpB. arrangeC. coverD. insure16. we have sent you samples by airmail（）your instruction （1 分）A. toB. afterC. as perD. for17. We should be pleased to send you a sample（）our own expense （1 分）A. atB. inC. againstD. of18. We are offering you goods （）the very high quality. （1 分）A. ofB. atC. forD. with19. We specialize （）all kinds of metals and are always ready to buy in large quantities. （1 分）A. inB. fromC. onD. at20. We are not in a position to offer firm ,as the goods are（）（1 分）A. without stockB. outside in stockC. out of stockD. no stock21. （）any change in the date of delivery, please let us know in advance. （1 分）A. There should beB. Should there beC. There would beD. Would there be22. We will refund the premium （）you （） receipt of your debit note. （1 分）A. to, uponB. with, uponC. to, atD. with , at23. （）will be added to invoice amount together with freight charges. （1 分）A. coverageB. insuranceC. premiumD. rate24. We will see to（）that the L/C is opened within the stipulated time （1 分）A. itB. makeC. letD. attractive25. Damage（） the goods was caused by heavy rain in transit. （1 分）A. ofB. toC. forD. on26. Documentary collection is to be made with the documents to be （）to the draft. （1 分）A. enclosedB. attachedC. togetherD. along with27. We certainly accept your offer（）you will ship the goods during June. （1 分）A. exceptB. providedC. unlessD. but28. It will be appreciated if you could （）the L/C for another 15 days （1 分）A. expressB. developC. extendD. extension29. please see to （） that L/C is opened by cable whenever order is placed with us （1 分）A. themB. itC. the matterD. your way clear30. Pens are packed 12 pieces （） a box and 200 boxes a wooden case. （1 分）A. to, inB. in, toC. to, toD. to, of31. We are sending you the samples （）requested. （1 分）A. beB. areC. asD. for32. Our terms of payment（）been stipulated in the relative sales contract. （1 分）A. havingB. hasC. haveD. had二翻译题 (共2题，总分值2分 )33. 1. 你方市场另一位供货商以低于类似产品3%的价格向我们报盘。
英语商务信函练习题
英语商务信函练习题Subject: Request for Proposal for Marketing ServicesDear [Recipient's Name],I hope this letter finds you in good health and high spirits. My name is [Your Name], and I am the Marketing Manager at [Your Company Name]. We are currently seeking a reliable and innovative marketing partner to help us enhance our brand presence and reach new heights in our industry.Our company, [Your Company Name], has been a leader in [Industry] for over [Number of Years] years, providing [Brief Description of Services/Products]. As we continue to grow and expand our market share, we are in need of a marketing agency that can offer a comprehensive strategy to support our objectives.We are particularly interested in the following services:1. Market Research: Conducting in-depth analysis of ourtarget audience, competitors, and market trends to inform our marketing strategy.2. Brand Strategy: Developing a cohesive brand identity that resonates with our audience and sets us apart from the competition.3. Content Creation: Producing high-quality, engaging content across various platforms to increase brand awareness andcustomer engagement.4. Digital Marketing: Implementing a robust digital marketing campaign, including SEO, social media management, and email marketing.5. Event Management: Organizing and executing successful events that showcase our brand and build relationships with key stakeholders.We are looking for a partner that not only has a proven track record of success but also shares our values of innovation, integrity, and commitment to excellence. To that end, we would like to request a proposal from your esteemed agency.Please include the following details in your proposal:- An overview of your company and team members who will be working on our account.- A detailed marketing plan tailored to our specific needs and objectives.- A breakdown of costs and a timeline for the proposed services.- References from previous clients who can vouch for the quality of your work.We would appreciate receiving your proposal by [Deadline], so that we can review it and schedule a meeting to discuss the details further. We are excited about the prospect of working with your team and look forward to exploring the possibilities.Thank you for considering our request. We eagerly await yourresponse.Warm regards,[Your Full Name][Your Position][Your Company Name][Your Contact Information]。
商务信函习题集
练习七
假设你是南京德创伟业进出口有限公司(Nanjing Dechuangweiye Import & Export Co., Ltd)的业务员Cathy Lee，加拿大Carters Trading Company, LLC的Joe Brown先 生给你公司寄来了于11月25号开立的编号为CTS285641的信 用证，但经过与合同核对后你发现了一些不符点，如下所列： 1.信用证应当写明遵照UCP500规则； 2.合同总金额大写应为“SAY U. S. DOLLARS THIRTY SIX THOUSAND FOUR HUNDRED AND EIGHTY ONLY”； 3.目的港应为MONTREAL而非TORONTO。 请你给Joe Brown先生去函要求对方尽快改证，写信时间为 2005年11月28日。
信中要点为： 1.感谢你方2005年10月18日报价和寄来的样品； 2.认为对方产品的品质优良，价格合理； 3.随信附寄编号为CTC5236的购买合同一式两份，会 签后请归还一份以便存档； 4.请在装船后两天内给我们发装船通知，告知包装 件数、毛净重、船名、货值、提单号码和日期； 5.由于客户急需，请尽快装运，如果这次合作愉快， 今后将大量订购。
练习四
假设你是加拿大Carters Trading Company, LLC的 业务员Joe Brown，南京德创伟业进出口有限公司 (Nanjing Dechuangweiye Import & Export Co., Ltd)给你公司发来邮件，向你发盘，你认为价格过 高，向对方还盘，要求降价10%。写信时间为2005年 10月13日。
练习六
假设你是南京德创伟业进出口有限公司 (Nanjing Dechuangweiye Import & Export Co., Ltd)的业务员Cathy Lee，加拿大 Carters Trading Company, LLC的Joe Brown 先生向你公司签返了编号为CTC5682的销售合 同，但信用证迟迟未到，由于工厂的生产计 划近两个月都排得很满，因此请你给Joe Brown先生去函催证，以免延误装运。写信时 间为2005年10月28日。
商务信函例题1
例题1 （Inquiry）The retail company you work for is considering installing a TV system in its store to give customers information on products and services while they shop. You have seen an advertisement for a company which provides this type of system.Look at the information below, on which you have already made some handwritten notes.Then, using all your handwritten notes, write a letter to Chris Taylor at TVInfoSystems.Write 120-140 words.Sample 1Dear Mr. Taylor,I’m writing to talk about my scheme of installing TV system project. As we know our company is a retail company, so how to attract more customs and how to satisfy the customs is something we should pay attention to. TV system can provide costoms not only the products information in our store but also the services. There’s no doubt that TV system can provide convenience and fun to all the people when they shop.At the same time, the TV system is also available for multi-screens. Normally, it can get about 20 TV screens needed. So you can get anything you want from the TV.I know that the system provider also provide training service. They will train our employees to keep them in good scene of using the TV system in a timely manner. The important thing we might not forget is that the installing of the TV system should be ready in one month. As we cannot impact our operating, and we cannot close our store for long time. They may work overtime to install our TV system and keep it work properly.That’s all my thinking. I’m looking forward to yourreplying. Best wishes! yours sincerely Holly White Oct. 2, 2011Sample 2October 15th, 2011Dear Mr. Taylor,I am writing to enquire about your in-store television system we saw advertised in the latest edition of The Daily Mirror. We are a country-wide operating chain of sport shops and are considering to provide our sales rooms with flat screens to entertain our customers and to inform them about our latest inventions.Due to the fact that we are going to launch a special football shoe next month, we would be pleased if it might be possible for you to install about 20 screens within one month. In addition, we would like to ask further information about your training lessons and we would be grateful if you could send us your detailed brochure as well as your price list.I look forward to hearing from you and I would appreciate it to receive your information in due course. Yours sincerely,Christian Van de Watering。
商务信函翻译练习
商务信函翻译练习1.Dear Mr. / Ms，We should like to invite your Corporation to attend the 2011 International Fair which will be held from April 29 to May 4 at the above address. Full details on the Fair will be sent in a week. We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully2. Dear Mr. / Ms,Thank you for your letter informing us of Mr. Green’s visit during June 2-7. Unfortunately, Mr. Ed, our manager, is now in Cairo and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.We look forward to hearing from you.Yours faithfully3. Dear Mr. / Ms,We are much concerned that your sales in recent months have fallen considerably. At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware. If so, we would like to know what we can do to help. We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully4. Dear Mr. / Ms,Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company.In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.Yours faithfully5. Dear Mr. / Ms，Thank you very much for your invitation to attend the 1997 International Fair. As we are going to open a repair shop in your city at that time，we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully6. Dear Mr. / Ms,We would like to inform you that we act on a sole agency basis for a number of manufacturers. We specialize in finished cotton goods for the Middle Eastern market. Our activities cover all types of household linen. Until now, we have been working with your textiles department and our collaboration has proved to be mutually beneficial.Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factory for the promotion of your products in Bahrain. We look forward to your early reply.Yours faithfully7. Dear sirs,In reply to your letter of 21st November, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the newspaper, our illustrated catalogue also enclosed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Taiwan have found our equipment easy to install and attractive in appearance. Naturally all parts are replaceable, and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.Yours faithfully8. Dear Sir/Madame,I am a senior at the Department of Computer Science，Southeast University，expecting to graduate in July this year．I am writing to inquire about the possibility of being enrolled in your university as a graduate student of September，1994．In the past three years，I have majored in Computer Science．Presently，I am doing my graduation project．Enclosed is the transcript of all the subjects which I have so far completed at my university．I received an excellent score in the College English Test Band-Six（CET-6）sponsored by the Educational Commission of China and therefore my knowledge of English is adequate for me to continue my studies in the U．S．A．Please send me information on admission to your university．As I have no relatives in the U．S．A．，I would also like to know about the procedures for applying for financial aid．Thank you very much．I look forward to hearing from you soon.Yours sincerely9. Dear Mr. / Ms，Thank you for your letter of March 20 inviting our corporation to participate in the 1997 International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr. Li will be in your city from April 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully10. Dear Ms. Leung，Order NT-20717Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order.The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have already been forwarded you.We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again.Yours sincerely11. Dear Mr. Wang，We thank you for your fax of September 27, together with your orders G.697 and G.698. G.697 has been added to your Christmas order and G.698 is being made ready for immediate dispatch. We regret that we are still unable to supply "Luxury" champagne glasses, but we are sending you "Bliss", the alternative marked on your order.We were very gratified to learn of the success you are having with our glassware , and we shall be pleased to discuss your request for more favorable terms. When our representative, Mr. Zhao, calls on you in the new year, he will make you an offer which we feel sure will meet with your approval.We send you our warmest congratulations on your increased business with us and look forward to further increases to our mutual benefit.Yours faithfully12. Dear Sirs,This is to confirm your telex of 16 January 2004，asking us to make you firm offers for rice and soybeans C&F Singapore.We telexed you this morning offering you 300 metric tons of polished rice atA$2，400 per metric ton，C&F Singapore，for shipment during March/April 2004. This offer is firm，subject to the receipt of your reply before 10 February 2004.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.With regard to soybeans，we advise you that the few lots we have at present are under offer elsewhere. If，however，you were to make us a suitable offer，there is a possibility of our supplying them. As you know，of late，it has been a heavy demand for these commodities and this has resulted in increased prices. You may，however，take advantage of the strengthening market if you send an immediate reply. Yours faithfully1尊敬的先生/女士:我们邀请贵公司参加于4月29日到5月4日在上述地址举行的“2011年国际博览会”。
商务应用文写作试题库
商务应用文写作试题库商务应用文写作是商务沟通中的重要组成部分，它涵盖了商务信函、报告、提案、会议记录等多种文档类型。
以下是一份商务应用文写作试题库，旨在帮助学生掌握商务写作的基本技巧和格式。
# 商务应用文写作试题库一、商务信函写作题目1：写一封商务邀请函，邀请客户参加公司新产品发布会。
参考答案：尊敬的[客户姓名]，主题：新产品发布会邀请我们诚挚地邀请您参加我们公司即将举行的新产品发布会。
以下是活动详情：- 日期：[具体日期]- 时间：[开始时间] 至 [结束时间]- 地点：[具体地址]- 主题：[新产品名称]发布会我们期待与您共同见证这一激动人心的时刻，并探讨未来的合作机会。
请您在[回复截止日期]前通过邮件或电话告知我们您的出席意向。
期待您的光临。
此致敬礼！[您的姓名][您的职位][公司名称][联系电话][电子邮箱]二、商务报告写作题目2：撰写一份市场调研报告，分析当前市场趋势和潜在商机。
参考答案：市场调研报告一、市场概述[市场背景信息]二、市场趋势分析[当前市场的主要趋势]三、潜在商机[分析市场趋势中潜在的商机]四、结论与建议[基于分析得出的结论和建议]五、附录[相关数据和图表]三、商务提案写作题目3：为一项新的营销策略撰写一份提案。
参考答案：营销策略提案一、提案背景[提案的背景和必要性]二、目标市场[目标市场分析]三、营销策略[具体的营销策略]四、预期效果[预期的市场反应和效果]五、预算和时间表[提案的预算和实施时间表]六、风险评估与应对措施[可能的风险及应对策略]七、结论[提案的总结和呼吁]四、会议记录写作题目4：记录一次商务会议的要点。
参考答案：会议记录一、会议基本信息- 会议日期：[具体日期]- 会议地点：[具体地点]- 参会人员：[参会人员名单]二、会议议程[会议的议程列表]三、会议要点[各议程讨论的要点]四、决策与行动计划[会议中做出的决策和后续行动计划]五、会议总结[会议的整体总结]结尾通过以上试题库的练习，学生可以逐步提高商务应用文的写作能力，掌握不同商务文档的写作技巧和格式要求。
商务函电练习
商务函电练习2-1-1 establish business relationsWriting SummaryDear sirs:Though the couresty of the Commerce Counselor’s Office of our embassy in your country, we have learned that you are interested in chinese handicraft.In order to expand our products into South America market.We are writing to you to steel cooperation possibilities.As you know , we are one of the leading manufacturers and exporters of Chinese Art and handicraft goods ib china. We specialize in this article with long history.We have a good variety of colors and sizes to meet your different needs.We are looking forward to your specific inquiries.Yours FithfullyIvans wangLetter Writing PracticeDear sirs:Though the courtesy of the Commerce Counselor’s Office of the London embassy in ShangHai, we have known the name and address of your firm .As we know ,you are interested in establish business realation with Chinese firm for buying chinese handicraft goods.We are one of the leading manufacturers and exporters of chinese handicrft goods.In order to expand our products into North Europe. We are willing to establish business relation with your firm and would like to trade with you in this line.We are specialize in exporting handicrft goodsfor many yeas with long standing and high reputation in china.To giveyou a general idea of our products,we attach a catalogue together with a range of pamphlets and gope that you would contact us if any item is of interest to you.We are looking forward toreceiving your enquiries soon.Yours FithfullyIvans wangLetter writing practice 回复信Dear sirs:With reference to your letter of Apirl 4,2010, we would like to inform you that we have received the information you require from the State Bank of India.The Soong company was established in 1995 with long standing and high reputation. It has been keeping an account with the State Bank of India with a fairly good credit record and have not any outstanding debts.The above information is given to you as most confidential without any responsibility on our part.Yours fithfullyIvans wang。
商务函电写作练习题
Exercise 1I.Translation.1.Translate the following into Chinese.(1) registered trademark (2) commission agent (3) market quotation(4) Drawee (5) Arbitral award (6) Consignee(7) Warehouse to warehouse clause (8) entertain a claim(9) Sweating & Heating Risks (10) shipping container2.Translate the following into English.（1）独家代理（2）招标（3）货到后凭单付款（4）外汇支出（5）贸易平衡Keys:1. （1）注册商标（2）佣金代理（3）市场行情（4）受票人/ 付款人（5）仲裁裁决（6）收货人（7）仓至仓条款（8）受理索赔（9）受潮受热险（10）船运集装箱/ 集装箱船运2. (1) exclusive agency / sole agency (2) invitation for bid / invitation to bid(3) cash against payment on arrival of goods (4) foreign exchange payment(5) balance of tradeII.Choose the best choice.1.The goods arrived ________.a. in a good conditionb. in good conditionsc. in good conditiond. in the good condition2.We have lodged a claim ________ ABC & Co. ________ the quality of the goods shipped________ M. V. “Peace”.a. with, on, perb. against, on, inc. on, for, as perd. to, for, per3.We will do our best to _________ shipment.a. complyb. makec. expedited. do4.The shipment time is March or April at our _________ and the goods will be shipped in one_________.a. choice, shipmentb. option, lotc. decision, cargod. choice, consignment5.It is our hope that, after proving our ability to dispose of large quantities, you will appoint usas an _________.a. sell agentb. selling agencyc. sale agencyd. exclusive agent6.We would like to know on what terms you are willing to _________ an agency agreement.a. comeb. concludec. arranged. do7.This offer is firm, subject to your reply _________ us before May 30.a. reachesb. arrivesc. arrived. reaching8.Our clients prefers small _________.a. packerb. packingc. packaged. packaging9.As soon as new supplies come in, we shall be glad to _________ your order.a. entertainb. sendc. maked. accept10.The company that _________ the lowest price and most favorable terms will win the contract.a. quotesb. sendsc. acceptsd. bidsKeys:1-5 cacbd 6-10 bdbbadIII.Fill in the blanks.1.We offer you 1,000 tons of wheat ________ US$156 ________ ton _________ the usualterms.2.The best we can do is to ________ a reduction of 3% _________ our quotation.3.________ receipt of your _________ enquiry, we shall send our quotation sheet by fax.4.Thank you for your prompt remittance of the balance ________ our account _________ theChina Bank.5.The quality of the goods is not in _________ with that of your sample.6.The 7 Cs principles of writing business letters include _____, _____, _____, _____, _____,_____ and _____.Keys:1. at, per, on2. make, in3. upon, specific4. in, with / through5. compliance / agreement / accordance6. courtesy, consideration, completeness, clarity, conciseness, concreteness, correctnessIV.Translate the following.pleted bid must be received by the International Tendering Company before 12:00 a.m.on October 15, 20_ _ (Beijing Time). Bids received after that date and time, or bids which are not accompanied by a bid bond furnished one day before the bid opening as provided for in the Bidding Conditions, will not be accepted.2.Provided such drafts are drawn and presented in accordance with the terms of this credit, wehereby engage with the drawers, endorsers and bona-fide holders that the said drafts shall be honored on presentation.Keys: （略）V.Translate the following into English.敬启者：自米兰阿里斯托鞋类公司取得贵公司的联系地址，特此修函，祈能发展关系。
商务英语函电练习题
商务英语函电练习题
随着全球化的加深，商务英语函电已成为商业领域中不可或缺的一部分。
无论是与客户、供应商、合作伙伴或同事之间的沟通，书写一封清晰、准确的商务英语函电显得尤为重要。
为了帮助提升您的商务英语函电写作能力，以下是一些练习题供您参考：
1. 标题：询价函
内容：您的公司对某产品感兴趣，请提供最新的产品目录、价格列表和交货条件。
2. 标题：订单确认函
内容：确认您的订单，并告知预计的交货日期和付款方式。
3. 标题：道歉信
内容：就过去的一次失误给客户道歉，并解释导致该失误的原因，同时说明将如何避免类似情况再次发生。
4. 标题：申请延期交货
内容：由于生产问题，无法按时交付订单，请问能否将交货期延期至下个月初？
5. 标题：介绍新产品
内容：介绍公司最新推出的产品，重点突出其特点、性能和优势。
6. 标题：邀请参加展览会
内容：邀请客户参加即将举行的展览会，并提供展位号和详细信息。
7. 标题：投诉信
内容：就最近收到的订单出现的质量问题表达投诉，并要求进行退款或更换产品。
8. 标题：感谢合作
内容：感谢合作伙伴长期以来的支持与合作，并表达对未来合作的期望。
9. 标题：面试邀请信
内容：邀请候选人来参加公司的职位面试，并告知时间、地点和需要准备的材料。
10. 标题：合同讨论会议邀请
内容：邀请各相关方参加一个会议，讨论合同条款和条件，并商讨后续的合作事宜。
以上是一些商务英语函电的练习题，通过进行这些练习，您可以提升您的商务英语写作能力，熟悉商务英语函电常见的格式和用语。
祝您写作顺利！。
英语商务信函写作30题
英语商务信函写作30题1. In a business letter, which of the following greetings is the most appropriate?A. Dear FriendB. Dear Sir or MadamC. HelloD. Hi答案：B。
在商务信函中，“Dear Sir or Madam”是一种常见且较为正式、通用的开头问候语。
选项A“Dear Friend”过于随意，不适合商务场合。
选项C“Hello”和选项D“Hi”都太过口语化，不够正式。
2. When starting a business letter to a specific person whose name you know, which greeting should you use?A. To whom it may concernB. Dear SirC. Dear Mr. SmithD. Hello Mr. Smith答案：C。
当知道对方姓名时，应使用“Dear Mr. Smith”这种具体的称呼。
选项A“To whom it may concern”用于不知道收信人具体姓名的情况。
选项B“Dear Sir”不够具体。
选项D“Hello Mr. Smith”不够正式。
3. In a formal business letter, the greeting should be followed by:A. A commaB. A colonC. A semicolonD. A dash答案：A。
在正式商务信函中，问候语后应接逗号。
4. Which of the following is the correct format for the date in a business letter?A. 24th August 2024B. 24 August, 2024C. August 24, 2024D. 2024, August 24答案：C。
应用写作函试题及答案
应用写作函试题及答案一、单项选择题（每题2分，共10分）1. 在撰写商务信函时，以下哪项不是信件的基本组成部分？A. 称呼B. 正文C. 附件D. 结尾敬语答案：C2. 以下哪种格式的信件开头是正式的？A. Dear Mr. Smith,B. Hi John,C. Hello there,D. To Whom It May Concern,答案：D3. 撰写商务信函时，以下哪种方式是不恰当的？A. 保持简洁B. 使用正式语言C. 包含过多个人情感D. 清晰表达目的答案：C4. 在信件中，以下哪种结尾方式是不合适的？A. Sincerely,B. Best regards,C. Yours faithfully,D. See you soon,答案：D5. 当你想要请求对方提供信息时，以下哪种表述是恰当的？A. I demand to know the details.B. Could you please provide me with the information?C. Tell me what I need to know.D. I insist on receiving the information.答案：B二、多项选择题（每题3分，共15分）1. 在撰写正式商务信函时，以下哪些元素是必须包含的？A. 信头B. 日期C. 信件编号D. 收件人地址答案：ABD2. 以下哪些是信件结尾敬语的正式表达方式？A. Yours sincerely,B. Yours truly,C. Best regards,D. Yours faithfully,答案：AD3. 在商务信函中，以下哪些内容是应该避免的？A. 过于随意的语言B. 详细的背景信息C. 模糊不清的请求D. 过多的专业术语答案：ACD4. 以下哪些是撰写商务信函时的注意事项？A. 保持礼貌B. 避免使用缩写C. 确保语法正确D. 避免使用第一人称答案：ABC5. 以下哪些是信件附件的正确处理方式？A. 在信件中明确提及附件B. 将附件内容直接写在信件正文中C. 确保附件内容与信件内容相关D. 附件应有明确的标题答案：ACD三、简答题（每题5分，共20分）1. 简述商务信函的写作步骤。
商务代理商务信函写作技巧考核试卷
C.底部
D.任意位置
（）
2.在商务信函中，称呼收信人的正确方式是（）。
A.亲爱的小王
B.敬启者
C.王总
D.亲爱的先生/女士
（）
3.商务信函正文第一段通常用于（）。
A.表达问候
B.介绍写信目的
C.询问对方近况
D.表达感谢
（）
4.以下哪个选项不是商务信函写作的基本原则？（）
A.清晰明了
B.简洁精炼
A.介绍自己公司的产品
B.询问对方对产品的看法
C.强调产品的优势
D.提供竞争对手信息
（）
18.商务信函中，以下哪个选项是关于商务代理的正确表述？（）
A.代理产品
B.代理合作
C.代理权
D. All of the above.
（）
19.在商务信函中，以下哪个选项是正确的关于商务代理的请求？（）
A.询问代理条件
A.定期沟通
B.诚信经营
C.共同开发市场
D.分享利润
（）
14.在商务信函中，以下哪些内容可能包含在附件中？（）
A.产品目录
B.价格表
C.合同草案
D.市场研究报告
（）
15.商务代理协议中，以下哪些内容属于合作双方的义务？（）
A.促销活动支持
B.产品培训
C.维护品牌形象
D.提供市场反馈
（）
16.以下哪些情况下，商务代理合作可能终止？（）
8. ABC
9. ABCD
10. ABCD
11. ABCD
12. ABC
13. ABC
14. ABCD
15. ABCD
16. ABCD
17. ABCD
(完整版)商务英语信函写作练习题
《商务英语信件写作》练习题I.Choose the best answer:1.Please let us know _____the tendency of your market.a. forb. inc. ofd. with2. We _____ like to know more about the products you advertised in South Asian Trade.a. couldb. wouldc. shouldd. had3. We are now _____ your inquiry of October 12 th.a. on receipt ofb. upon receipt ofc. in receipt ofd. in reception of4. We have received your enquiry of 15 July____you advise us of your interest in Cashmere.a. in whichb. from whichc. at whichd. which5.We have received your letter of September 12, _____ we are glad to know that youare interest in our electric heaters.a. whichb. at whichc. in whichd. from which6. We shall be pleased to send you the necessary information _____ our machine tools.a. onb. aboutc. ofd. in7. Our catalog ____ shows various types of bathroom fittings and their available sizes.a. enclosedb. that enclosedc. is enclosedd. which enclosed8. I want to acquaint myself _____ the supply position of steel products.a. ofb. withc. ford. about9. We must insist _____ hearing from you within the next 10 days.a. inb. overc. ond. to10. All prices must be quoted _____ US dollars.a. inb. onc. ford. as11.As requested, we are _____ our quotation and shall appreciated your placing orders with us as early as possible.a. acceptingb. takingc. submittingd. thinking12.Your import manager wrote us last week that our price was _____ and asked us to secure supplies.a. acceptableb. managerialc. impossibled. unfortunate13. Our quotation _____ 30,000 tons of corn is valid for 10 days.a. tob. afterc. ifd. for14. Please _____ us for the supply of the items listed in the enclosed inquiry form.a. giveb. offerc. quoted. send15.Please keep us posted of the developments in your market _____ we can adjust our quotations to the extent you indicate.a. so thatb. such thatc. as long asd. so long as16. Please let us have your lowest quotation on CIF Lagos basis _____ 500 pieces of 24”electric fans.a. inb. atc. ford. on17. Please reply _____ fax if you find our quotation acceptable.a. inb. with ac. byd. with18. We agree to the amendments to the contract _____ requested in your letter of May 5.a. to beb. likec. whend. as19. We can not make any offers as the goods are _____.a. without stockb. out of stockc. no stockd. not in stock20. We _____ you for the special offer you send us.a. thankb. appreciatec. are gratefuld. are indebted21. We are offering you goods _____ the very high quality.a. ofb. atc. ford. with22. We are pleased to _____ your offer and place a trial order with you.a. make advantage ofb. make use ofc. take advantage ofd. take use of23. We would make you the following offer, subject to your reply __us not later than May 8.a. reachb. reachingc. reachesd. being reached24.Please make us your best possible firm offer on CIF New York basis _____ terms of payment and the earliest date of shipment.a. which was statingb. statingc. statesd. stated25. A growing demand can _____ increased price.a. resultb. result toc. result ind. result from26. CIF is a price term, meaning the price includes the cost of goods, the insurance and _____ for carrying the goods up to the destination.a. paymentb. freightc. premiumd. forwarding27.As you are our regular customer, we think we may concede _____ price providedyou give us an order for a minimum of 100 units.a. withb. atc. ind. to28. We need an agent in that country to help us to _____ our products.a. marketb. displayc. disposed. buy29. Because of the____nature of the agreement, I was reluctant to discuss with him in office.a. confidentialb. reheatedc. secret30. Our service representative will phone you to make an appointment __your convenience.a. inb. forc. atd. of31. The bank will, as _____ by the national policies, give joint venture active support.a. called atb. called forc. called forthd. called off32._____ we would like to co-operate with you, we do not think there is room for a reduction in our price.a. Evenb. Asc. Muchd. Much as33. _____ you can make a reduction of 5% no business is possible.a. In caseb. Providedc. Ifd. Unless34 _____ you can reduce your quotations, we shall have to buy elsewhere.a. Beforeb. Afterc. Seeing thatd. Unless35. The contents of the bidding documents mentioned above shall be _____.a. as followingb. as followedc. as followd. as follows36. All their orders have been _____.a. doneb. executedc. effectedd. made37. As you failed to make delivery in time, we have no choice _____ our order with you.a. but to cancelb. but cancelc. but cancelingd. but cancelled38. I have looked _____ your order, and I can assure you that everything is on schedule.a. atb. onc. withind. into39. We confirm _____ from you the following commodities.a. to purchaseb. purchasec. having purchasedd. to have purchased40.On October 15, my company entered _____ an agreement with your firm to purchasea total of 18,000 gallons of house paint.a. tob. onc. intod. at41. Please advise at what price your clients will place orders _____ us.a. ofb. forc. byd. with42. Please indicate on the enclosed your order form____you will place a cash order now.a. whenb. whetherc. untild. unless42. But for their assistance our company would not have made such a great progress _____.a. soon than what had expectb. soon than what was expectedc. sooner than what wasd. sooner than what had been expected43. We expect _____ a trial order with you in the near future.a. to have placedb. to placec. to placingd. placing44. We look forward to _____ a trial order.a. receivingb. receive from youc. receiptd. receipt you45. We trust that the high quality of our products will _____ you to place a repeat order.a. appealb. inducec. attractd. seduce46. As our factory is now fully occupied with orders, we regret having to _____yours.a. refuseb. declinec. rejectd. return47. Some customers requested us to _____ our price because they consider it too high.a. bring downb. get downc. put downd. take down48. The car I bought last week _____ me $3,000.00.a. costb. spendc. costedd. spent49. The price of all laptop computers will _____ by 10 percent on May 1.a. depressb. descendc. declined. devalue50. We also wish to advise you that the prices we quoted are our _____ prices.a. newb. cheapc. rock bottomd. easiest51. We prefer your quotation _____ CIF San Francisco basis.a. forb. withc. ond. at52. We are pleased to enclose a _____ quotation for bathroom showers.a. detailb. detailedc. detailingd. details53. We find your quotation for _____ much too high.a. women blousesb. woman’sblousesc. women’s blousesd. blouses54. We have been souring from local firms who _____ send us quotations regularly.a. are used tob. use toc. used tod. is used to55. I am sure we can work out a _____ arrangement to handle the repairs.a. satisfiedb. satisfactoryc. satisfyingd. satisfy56. I would appreciate _____ me an up-to-date price list for your supplies.a. if you would sendb. you sendc. that you would sendd. your sending57. Could you allow me _____ 30 days to clear my account?a. anotherb. a furtherc. additionald. an extra58. At this restaurant, you can pay _____ credit card.a. inb. withc. byd. fromII.Put the following sentences into English:1.为使我们熟习贵企业的产品，我们需要一些技术方面的细节。
商务信函考试题
假设你是恒弛实业有限公司(Hengchi Industries Co. ,ltd.)的业务员Leon，一客户给你公司发来邮件，表示对你们公司的产品质量很满意，认为你方报价偏高，要求你们减价。你方收到信后，经过研究，认为你方的报价与现行价格相符，因此拒绝对方的还盘。请你给该客户回一封函电表明你方观点，写信时间为2014年5月8日。你的公司地址：Room601, Tianshi Mansion, Siyuanqiao 47#, Shanghai, P. R. China，电话：(021)56248632，传真：Fax: (021)56245832，邮箱：**********
Yours faithfully,
L. P. G. International Corporation
Cherry
请在下一页回复Cherry的邮件
Since we have a thorough knowledge of the market and an extensive sales organization in USA, we feel confident to promote the sales of your products. Therefore, we hope you will consider our counter-offer favorably and let us have your acceptance by telex.
商务信函练习题
1. We would appreciate it if you could send us the shipping instructions immediately.若贵方能将装运要求尽快寄给我方，我方将不胜感激。
2. We shall write and ask for their ceiling for the advertising project and then we can budget accordingly.我们将写信询问他们广告项目的最高费用，然后相应作出预算。
3. As to the affairs on negotiation of draft（汇票）, we would like to have them performed at the Bank of Taiwan, Taipei.我方希望台北的台湾银行完成有关汇票的承兑事宜。
4. We should be obliged for your immediate amendment of the L/C to enable us to make timely shipment.敬请尽快修改信用证，我方好准时发货。
5. Y our early reply is highly appreciated.承蒙早日回复，不胜感激。
6. In reply to your enquiry of Jane 7, 1999, I respectfully offer my latest quotation herewith.兹答复贵方一九九九年一月七日来函，特随函奉上我方最新报价。
7. Please produce according to the enclosed drawing and specification and send us some shipping samples for approval before shipment. We will remit money to you by T/T as soon as the samples are approved.8.敬请优先考虑上述请求。
商务信函试卷库
山东工商学院成人教育学院—学年第学期期末考试《国际商务信函》试题（A卷）一、单项选择题（本大题共20小题，每小题1分，共20分）在每小题列出的四个备选项中只有一个是符合题目要求的,请将其代码填写在答题纸相应的位置上。
错选、多选或未选均无分。
1.If you are interested, we will be pleased to send you a sample ___________ charge.A. withB. withoutC. freeD. free of2.We shall appreciate ___________ us CIF Melbourne.A. you quoteB. you to quoteC. your quotingD. to you quoting3.Please be assured that your future orders will be satisfactorily ___________.A. exercisedB. madeC. doneD. executed4.If you are prepared to increase your ___________ to 15%, we shall be pleased to purchase the complete stock.A. priceB. discountC. sales volumeD. cost5.Our illustrated catalogue ___________ shows various types of bathroom fittings and their available sizes.A. enclosedB. that enclosedC. is enclosedD. which enclosed6.As soon as we have ___________ your catalogue, we shall contact you by fax.A. studiedB. inspectedC. examinedD. researched7.We are pleased to ___________ your offer and place a trial order with you.A. make advantage ofB. make use ofC. take advantage ofD. take use of8.As you failed to make delivery in time, we have no choice ___________ our order with you.A. but to cancelB. but cancelC. but cancelingD. but cancelled9.As our factory is now fully occupied with orders, we regret having to ___________ yours.A. refuseB. declineC. rejectD. return10.We also wish to advise you that the prices we quoted are our ___________ prices.A. newB. cheapC. rock bottomD. easiest11.We thank you for attending ___________ our request so promptly.A. withB. uponC. toD. at12.The time of waiting for payment agreed upon by both sides is the period of ___________.A. shipmentB. letter of creditC. draftD. credit13.We have been happy to ___________ your credit based on your promise to pay according to our terms.A. expandB. prolongC. extendD. lengthen14.___________ the terms of payment as stipulated in the contract, please establish an irrevocable letter of credit in our favor.A. In factB. As a matter of factC. In contrast withD. In accordance with15.When submitting our quotation, we suggested that the relevant L/C ___________as early as possible.A. be establishedB. establishesC. is establishedD. would be established16.___________ the unforeseen difficulties on the part of the suppliers, we regret being unable to ship the goods within the time limit of your L/C.A. Owing toB. AsC. BecauseD. Since17.Your order will be delivered on October 15 ___________ you requested.A. likeB. sinceC. asD. when18.The insurance shall be ___________ from the time of the engineer’s departure from China up to the time of his arrival in China on return.A. effectiveB. effectingC. effectD. effected19.Enclosed are sample parts ___________ some of the problem we encountered.A. show youB. showingC. will showD. shown20.Unless otherwise ___________, we wish to take out an All Risks insurance policy for you ___________the shipment.A. instructed...inB. instructions...forC. instructed...forD. instruction...on二、填空题（本大题共25空，每空1分，共25分）请将答案填在答题纸相应的位置上。
商务英语信函写作习题
《商务英语信函写作》练习题I.I.Choose the best answer:1. 1.Please let us know _____the tendency of your market.a. forb. inc. ofd. with2. We _____ like to know more about the products you advertised in South Asian Trade.a. couldb. wouldc. shouldd. had3. We are now _____ your inquiry of October 12th.a. on receipt ofb. upon receipt ofc. in receipt ofd. in reception of4. We have received your enquiry of 15 July____you advise us of your interest in Cashmere.a. in whichb. from whichc. at whichd. which5. We have received your letter of September 12, _____ we are glad to know that you are interest in our electric heaters.a. whichb. at whichc. in whichd. from which6. We shall be pleased to send you the necessary information _____ our machine tools.a. onb. aboutc. ofd. in7. Our catalog ____ shows various types of bathroom fittings and their available sizes.a. enclosedb. that enclosedc. is enclosedd. which enclosed8. I want to acquaint myself _____ the supply position of steel products.a. ofb. withc. ford. about9. We must insist _____ hearing from you within the next 10 days.a. inb. overc. ond. to10. All prices must be quoted _____ US dollars.a. inb. onc. ford. as11. As requested, we are _____ our quotation and shall appreciated your placing orders with us as early as possible.a. acceptingb. takingc. submittingd. thinking12. Your import manager wrote us last week that our price was _____ and asked us to secure supplies.a. acceptableb. managerialc. impossibled. unfortunate13. Our quotation _____ 30,000 tons of corn is valid for 10 days.a. tob. afterc. ifd. for14. Please _____ us for the supply of the items listed in the enclosed inquiry form.a. giveb. offerc. quoted. send15. Please keep us posted of the developments in your market _____ we can adjust our quotations to the extent you indicate.a. so thatb. such thatc. as long asd. so long as16. Please let us have your lowest quotation on CIF Lagos basis _____ 500 pieces of 24” electric fans.a. inb. atc. ford. on17. Please reply _____ fax if you find our quotation acceptable.a. inb. with ac. byd. with18. We agree to the amendments to the contract _____ requested in your letter of May5.a. to beb. likec. whend. as19. We can not make any offers as the goods are _____.a. without stockb. out of stockc. no stockd. not in stock20. We _____ you for the special offer you send us.a. thankb. appreciatec. are gratefuld. are indebted21. We are offering you goods _____ the very high quality.a. ofb. atc. ford. with22. We are pleased to _____ your offer and place a trial order with you.a. make advantage ofb. make use ofc. take advantage ofd. take use of23. We would make you the following offer, subject to your reply __us not later than May 8.a. reachb. reachingc. reachesd. being reached24. Please make us your best possible firm offer on CIF New York basis _____ terms of payment and the earliest date of shipment.a. which was statingb. statingc. statesd. stated25. A growing demand can _____ increased price.a. resultb. result toc. result ind. result from26. CIF is a price term, meaning the price includes the cost of goods, the insurance and _____ for carrying the goods up to the destination.a. paymentb. freightc. premiumd. forwarding27. As you are our regular customer, we think we may concede _____ price provided you give us an order for a minimum of 100 units.a. withb. atc. ind. to28. We need an agent in that country to help us to _____ our products.a. marketb. displayc. disposed. buy29. Because of the____nature of the agreement, I was reluctant to discuss with him in office.a. confidentialb. reheatedc. secretd.sophisticated30. Our service representative will phone you to make an appointment __your convenience.a. inb. forc. atd. of31. The bank will, as _____ by the national policies, give joint venture active support.a. called atb. called forc. called forthd. called off32. _____ we would like to co-operate with you, we do not think there is room for a reduction in our price.a. Evenb. Asc. Muchd. Much as33. _____ you can make a reduction of 5% no business is possible.a. In caseb. Providedc. Ifd. Unless34 _____ you can reduce your quotations, we shall have to buy elsewhere.a. Beforeb. Afterc. Seeing thatd. Unless35. The contents of the bidding documents mentioned above shall be _____.a. as followingb. as followedc. as followd. as follows36. All their orders have been _____.a. doneb. executedc. effectedd. made37. As you failed to make delivery in time, we have no choice _____ our order with you.a. but to cancelb. but cancelc. but cancelingd. but cancelled38. I have looked _____ your order, and I can assure you that everything is on schedule.a. atb. onc. withind. into39. We confirm _____ from you the following commodities.a. to purchaseb. purchasec. having purchasedd. to have purchased40. On October 15, my company entered _____ an agreement with your firm to purchase a total of 18,000 gallons of house paint.a. tob. onc. intod. at41. Please advise at what price your clients will place orders _____ us.a. ofb. forc. byd. with42. Please indicate on the enclosed your order form____you will place a cash order now.a. whenb. whetherc. untild. unless42. But for their assistance our company would not have made such a great progress _____.a. soon than what had expectb. soon than what was expectedc. sooner than what wasd. sooner than what had been expected43. We expect _____ a trial order with you in the near future.a. to have placedb. to placec. to placingd. placing44. We look forward to _____ a trial order.a. receivingb. receive from youc. receiptd. receipt you45. We trust that the high quality of our products will _____ you to place a repeat order.a. appealb. inducec. attractd. seduce46. As our factory is now fully occupied with orders, we regret having to _____yours.a. refuseb. declinec. rejectd. return47. Some customers requested us to _____ our price because they consider it too high.a. bring downb. get downc. put downd. take down48. The car I bought last week _____ me $3,000.00.a. costb. spendc. costedd. spent49. The price of all laptop computers will _____ by 10 percent on May 1.a. depressb. descendc. declined. devalue50. We also wish to advise you that the price we quoted are our _____ prices.a. newb. cheapc. rock bottomd. easiest51. We prefer your quotation _____ CIF San Francisco basis.a. forb. withc. ond. at52. We are pleased to enclose a _____ quotation for bathroom showers.a. detailb. detailedc. detailingd. details53. We find your quotation for _____ much too high.a. women blousesb. woman’s blousesc. women’s blousesd. blouses54. We have been souring from local firms who _____ send us quotations regularly.a. are used tob. use toc. used tod. is used to55. I am sure we can work out a _____ arrangement to handle the repairs.a. satisfiedb. satisfactoryc. satisfyingd. satisfy56. I would appreciate _____ me an up-to-date price list for your supplies.a. if you would sendb. you sendc. that you would sendd. your sending57. Could you allow me _____ 30 days to clear my account?a. anotherb. a furtherc. additionald. an extra58. At this restaurant, you can pay _____ credit card.a. inb. withc. byd. fromII. Put the following sentences into English:1. 1.为使我们熟悉贵公司的产品，我们需要一些技术方面的细节。
国际商务师商务书信真题
国际商务师商务书信真题A repeat orderDear Sirs,We have received the above shipment ex SS Blue Seas and are pleased to inform you that we find the goods quite satisfactory.Since we believe we can sell additional quantities in this market , we wish to place with you a repeat order for 500 dozens of the same style and size.We would be grateful if you could arrange early shipment of this repeat order as we are in urgent need of the goods.If the goods are not available from stock, we would be grateful if you could advise us, with full particulars of the specifications, of replacement goods which can be shipped from stock.Yours faithfully,Fiona GreenHead BuyerA repeat order再次订货Dear Sirs,执事先生,We have received the above shipment ex SS Blue Seas and are pleased to inform you that we find the goods quite satisfactory.本公司忆收到上述由蓝海号船载运的货品, 其质量令人满意.Since we believe we can sell additional quantities in this market , we wish to place with you a repeat order for 500 dozens of the same style and size.预计销量将会增加,现欲增订500打相同式样的尺码的货品.We would be grateful if you could arrange early shipment of this repeat order as we are in urgent need of the goods.如蒙及早安排装运此批货品,以应燃眉之急,本公司将万分感激.If the goods are not available from stock, we would be grateful if you could advise us, with full particulars of the specifications, of replacement goods which can be shipped from stock.贵公司若无此存货,恳请建议可行的替代品及其资料Yours faithfully,Fiona GreenHead Buyer�窆翰恐魅�Useful phrases实用短语1. We find the goods quite satisfactory.其质量令人满意.2. We would be grateful if you could arrange early shipment of this repeat order as we are in urgent need of the goods.如蒙及早安排装运此批货品,以应燃眉之急,本公司将万分感激.3. We would be grateful if you could advise us, with full particulars of the specifications, of replacement goods which can be shipped from stock.恳请建议可行的替代品及其资料Notes段意解说1. Identify the order and product State what has happened.确认有关货品,表示满意2. Give details of the repeat order.提出要求增订的原因3. Urge prompt delivery敦促尽早落实订单4. Ask for details of a substitute if you think the goods may not be in stock如该货短缺,请求提供替代用品Alternative phrases替代用语We have received the above shipment ex SS Blue Seas and are pleased to inform you that we find the goods quite satisfactory.(The above shipment has arrived safely by SS Blue Seas and we are pleased to say that the goods are satisfied)Since we believe we can sell additional quantities in this market , we wish to place with you a repeat order for 500 dozens of the same style and size.(…sell more of this product…)We would be grateful if you could arrange early shipment of this repeat order as we are in urgent need of the goods.(…as we need the goods urgently…)If the goods are not available from stock, we would be grateful if you could advise us, with full particulars of the specifications, of replacement goods which can be shipped from stock.(…if you would tell us…)Comments评注The supplier will be pleased by the complimentary tone of this letter. As a result. , s/he will do the best to oblige the purchaser by responding promptly.收信人获得赞赏,定必从速回复发信人,并安排有关增订事宜.。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
二、实验要求
在实验期间练习两套外贸信函，熟练掌握整 个外贸流程中相关环节主要信函的写作技巧。
三、实验方案
每个学生至少完成一套建立业务关系、询盘、发盘、 还盘、接受、催证、改证等信函的写作练习。
练习一
世格国际贸易公司(DESUN TRADING CO.,LTD.)成立于1987年， 是一家拥有进出口经营权的外贸公司。公司经营范围广泛， 与多家供应商有固定的业务往来，信誉良好。同时公司也极 为重视新产品开发，05年的新产品DR系列瓷器选用上等瓷土 (First-class Porcelain)烧制，包装精美，质量上乘，非 常具有竞争力。2005年10月12日公司业务员Minghua Zhao从 网上看到加拿大NEO公司求购瓷器(chinaware)的信息，想与 他们建立业务关系。NEO公司的具体资料如下：
全套商务信函练习 (一)
一、实验目的
通过外贸函电课程实验，使学生能够掌握外 贸流程中各种信函的写作方法和内容，并且 能够通过网络进行书信的往来；理解各种信 函在国际贸易中的地位和作用；了解外贸信 函的写作原则。使学生在实验中充分发挥主 观能动性，真正理解并吸收课堂中所学到的 知识，为将来走上工作岗位打下良好基础。
假设你是加拿大NEO公司(NEO GENERAL TRADING CO.)的业务 员ANDY BURNS，你公司正在大量求购瓷器(Chinaware)。一 位客户向你发盘，请根据该邮件给他回信进行还盘，写信时 间为2005年10月17日。
信中要点为： 1.我方客户对你提供的样品测试结果很满意； 2.报价太高，恐难接受，对各项产品分别还价为： Article No. DR2010 USD19.00 CIFC5 Toronto per set Article No. DR2202 USD23.80 CIFC5 Toronto per set Article No. DR2211 USD30.00 CIFC5 Toronto per set Article No. DR2401 USD23.50 CIFC5 Toronto per set
练习五
假设你是世格国际贸易公司(DESUN TRADING CO.,LTD.)的业务员Minghua Zhao，你收到了加拿大 NEO公司(NEO GENERAL TRADING CO.)签返的编号为 DTC5210的销售确认书，双方约定信用证不迟于11月 25前到达，但现在期限已到，却仍未收到信用证。 因此请你给NEO公司的业务员Andy Burns去函催证， 并提醒对方我方通知行为“中国银行上海分行”， 而非只是“中国银行”，以免寄错。写信时间为 2005年11月25日。
练习二
二、实验要求
在实验期间练习两套外贸信函，熟练掌握整 个外贸流程中相关环节主要信函的写作技巧。
三、实验方案
每个学生至少完成一套建立业务关系、询盘、 发盘、还盘、接受、催证、改证等信函的写 作练习。
练习一
假设你是南京德创伟业进出口有限公司 (Nanjing Dechuangweiye Import & Export Co., Ltd)的业务员Cathy 你公司主要 经营各种五金产品(Hardware)。一位加拿大 客户从网上了解到你公司的情况并给你公司 发来邮件，希望购买你公司的产品。请根据 该邮件给你的客户回信，写信时间为2005年 10月9日。
MR. ANDY BURNS NEO GENERAL TRADING CO., LTD #362 JALAN STREET, TORONTO, CANADA TEL NO.: (+01)7708808 FAX NO.: (+01)7701111 E-MAIL:andy@
练习二
假设你是加拿大NEO公司(NEO GENERAL TRADING CO.)的业务员ANDY BURNS，你公司 正在大量求购瓷器(Chinaware)。一位客户从 网上了解到你公司的情况并给你公司发来邮 件，希望建立业务关系。请根据该邮件给你 的客户回信，就客户信中提到的DR系列中的 DR2010, DR2202, DR2211, DR2300 and DR2401等型号商品进行询盘并索要样品以供 检验评判，写信时间为2005年10月14日。
练习六
假设你是世格国际贸易公司(DESUN TRADING CO.,LTD.)的业 务员Minghua Zhao，你收到了加拿大NEO公司(NEO GENERAL TRADING CO.)与11月23日开来的编号为BWO5823684的信用证， 经仔细审核后你发现了如下与合同不符处： 1.货物的名称应为“CANNED WHOLE MUSHROOMS”而不是 “CANNED SLICED MUSHROOMS”； 2.将“documents presented for negotiation should include cargo receipt issued by buyers”字样去掉； 3.商品数量应为1320箱而非1230箱。
请你给NEO公司的业务员Andy Burns去函催促对方改证，以 便我方能够及时装运。写信时间为2005年11月25日。
全套商务信函练习 (二)
一、实验目的
通过外贸函电课程实验，使学生能够掌握外 贸流程中各种信函的写作方法和内容，并且 能够通过网络进行书信的往来；理解各种信 函在国际贸易中的地位和作用；了解外贸信 函的写作原则。使学生在实验中充分发挥主 观能动性，真正理解并吸收课堂中所学到的 知识，为将来走上工作岗位打下良好基础。
练习三
假设你是世格国际贸易公司(DESUN TRADING CO.,LTD.)的业务员Minghua Zhao，加拿大 NEO公司(NEO GENERAL TRADING CO.)给你公 司发来邮件，向你询盘。请根据该邮件与报 价资料向你的客户发盘，写信时间为2005年 10月16日。
练习四