北师大版选修8Unit23 Conflict Communication Workshop
北师大版高中英语选修八 Unit23 Conflict-语法篇(学生版)
Unit 23 Conflict 语法篇____________________________________________________________________________________________________________________________________________________________________1、将来完成时2、过去完成时3、如今完成进展时4、如今分词的完成式5、情态动词+have done一,将来完成时1.构成:shall/will + have + done (shall用于第一人称)2.用法:表示在将来某一时刻已经发生的动作,它常与表示将来的时间状语连用,如“by+将来时间〞等,也可以与when或by the time引导的一般如今时态的从句连用。
例:When they arrive tomorrow afternoon, I will have already left.By the time you get home, I will have cleaned the house from top to bottom.二,过去完成时1.构成:had done2.用法:表示在过去某一时间或动作以前已经完成了的动作。
这个过去的时间常用by, before等引导的介词短语或一个时间状语从句表示,也可以暗含在语境中。
例:Lily had learned some English before she came to London.The play had already started when we got to the theatre.By the end of June they had treated over 10,000 patients.三,如今完成进展时1.构成:have/has been doing2.用法:表示从过去某一时刻开场一直持续到如今的动作,可能刚停顿,也可能继续进展。
北师大版选修八:Unit 23 Conflict Section Ⅳ Communication Workshop
Section ⅣCommunication Workshop, Language Awareness 8 &Culture Corner[学生用书P45][基础词汇]1.import v t.进口2.sponsor v t.赞助3.draft v t.起草4.arbitrary adj.任意的5.confidential adj.秘密的[拓展词汇]6.strengthen v t. (使)变强,加强→strength n.力气→strong adj.强壮的7.intend v t.想要,打算→intention n.打算8.unfit adj.不健壮的→fit adj.健康的9.expense n.费用,开支→expensive adj.昂贵的1.join up 参军2.rope off 用绳围起(隔开)3.bring sth. on sb. 给某人招来(不愉快的)事情4.look into 调查5.sort out 解决(问题或困难)1.as though引导表语从句But I find out that you don’t sponsor Armstrong and after using the bike for a month it is as though I have done no exercise at all(好像我一点也没锻炼).2.the+比较级……,the+比较级……In fact, the more I use the bike(骑自行车的次数越多), the more weight I seem to put on, despite following the instruction manual carefully.3.by the time引导时间状语从句At least by the time I get back I will have read(在我回来的时候我将会阅读完)that awfully boring book that my history teacher has made me read over the holidays.[学生用书P45]import vt.进口;输入n.进口,进口货;输入①(教材P26)I am writing to you about the imported Tour de France exercise bike (serial number 39879) which I bought from Mogul Megastores on 29th September for £499.99.我要写信告诉你有关我于九月二十九日花499.99英镑从Mogul大商场买的进口环法健身自行车(序号为39879)的事。
高二英语北师大版8学案:Unit23ConflictCommunicationWorkshop含解析
英语北师版选修8Unit 23 ConflictCommunication Workshop一、单词释义1.import a.not seeming to be based on a reason,system or plan2.sponsor b.the money that you spend on sth。
3.strengthen c.to bring a product,a service,an idea,etc.into one country from another4.intend d.to have a plan in your mind when you do sth.5.expense e.to have or own sth.6.stable f.firmly fixed7.arbitrary g.to pay the costs of an event,programme,etc.as a way of advertising8.possess h.to become stronger答案:1。
c 2。
g 3。
h 4。
d 5.b 6。
f 7。
a 8。
e二、短语互译1.look into ____________2.用绳围起(隔开)____________3.bring sth。
on sb.____________4.参军____________5.sort out ____________6.越……就越……____________答案:1。
调查2。
rope off 3。
给某人招来(不愉快的)事情4.join up 5。
解决(问题或困难) 6。
the more。
.。
the more。
.三、阅读Communication Workshop中的投诉信,完成下列各题1.From the letter,we can guess that Lance Armstrong is ______.A.a famous bike brand B.a film starC.an event sponsored by the company D.a famous cyclist2.According to the advertisement,if you use the bike ten minutes a day for three weeks,you will lose at least ______ kilos.A.4 B.5 C.6 D.83.Which of the following is NOT true according to the letter?A.Jeffreys' heart beat over two hundred times when he was cycling at full speed.B.The doctor said Jeffreys’ heart beat was normal。
高中英语《Conflict》教案4 北师大版选修8
Unit 23 Conflict Communication Workshop---教案Teaching aims:To practice using the vocabulary of complaints.To practice using linking words and expressions.To practice using the structure: the more…,the more….To write a letter of complaint.Teaching important points:To arouse students’ interest in learning English.To improve their writing abilities.To introduce group work gradually.Teaching difficult points:Some students may not find it as easy as others to make complaints.重难点突破:1.通过反复练习,培养学生的写作技巧,并适当的复习连词的用法,以加强学生写作时的文章连贯意识。
2.注重对一些语法知识点的灵活运用。
Teaching methods:Pair work or group work to make every student work in class.Teaching aids: computer and cassetteBlackboard designing:见教学课件Teaching procedures:Step 1: Greetings and warming up.T: L ook at the advertisement on Page 26 and guess what is “Tour de France”.S:T: Yes, very good! It’s a kind of exercise bike, but is the advertisement real?S:T: OK! Class, Listen to me! Today we are going to learn a letter of complaint about “Tour de France”, and then you will know whether the advertisementis real or not.Step 2: Reading.Task 1:T: OK! Class, Now I’d like to give you 5 minutes to read the whole letter, and then I hope you can answer the questions on the screen:1.Why does Jeffreys complain for “Tour de France” ?2.According to Jeffreys’s letter, do you know how to solve this problem?(Five minutes later check the answers)T: OK! Stop! Now let’s check the answers:Answers for Exercise 1:He has been using the bike for a month in order to lose weight, but he seems to put on weight instead of losing weight.Answers for Exercise 2:I would like to refund his money as soon as possible and pay compensationfor the injuries that he has received.Task 2:T: Now read the whole letter again, and try to match the titles (1-6) with the paragraphs (A-E):Paragraph A 1.poor serviceParagraph B 2.false claimsParagraph C 3.the productParagraph D 4.money backParagraph E 5.poor quality(Five minutes later check the answers)T: OK! Now check the answers:A the product,B false claims,C poor qualityD poor service,E money backStep 3: Linking review.T: According to your understanding of the letter, I hope you can classify the underlined linking words and expressions.Manner so, as ifCondition despite, unless, ifContrast as though, not to, howeverPurpose in order toReason since, asResult thatTime after, just as, when, as soon asAddition as well as, not only, either, alsorelative pronoun that, whichStep 4: Language points.T: Now we are going to learn language points:1.as soon as possible: 尽快。
英语北师大版选修8 Unit23 Conflict Communication Workshop PPT2
1.The more I get to know her,the more I llike her. 2.The more sport you /I play,the fitter you/I will get. 3.The harder you study, the better your marks will be. 4.The more sweets you eat, the worse your teeth will be. 5.The more dangerous the sport, the more I like it. 6.The older you get, the more difficult work becomes.
Exercise 1 look at the still from the film”All Quiet on the Western Front”. Try to guess if these statements about the film are true(T) or false(F).
1)It cost a lot to make 2)The film is set during the Second World War. 3)it’s an anti-war film
T F T
Listen to the film critic and an extract from the film. Answer the questions.
so,as if despite,unless, if as though, not to,however in order to since, as after, just as, when, as soon as that as well as, not only, either,also
北师大版高中英语选修八Unit23Conflictword教案
安徽省滁州市第二中学高中英语 Unit23 Conflict教案北师大版选修8I.单元教学目标技能目标Goals▲Talk about, act out and resolve different kinds of conflict.▲Listen to summaries of different conflicts, dial ogues, a radio documentary and a radio play. Use listening strategies for identifying mood and sequencing events.▲Read war memories, a newspaper article and a formal letter. Use reading strategies for reading under pressure.▲Write a formal letter of complaint.▲Learn about complex sentences structure for emphasis.II.目口号言功能句式1. ArguingJust stop doing ...You’re always doing ...I wish you wouldn’t ...Why don’t you ...?Why don’t you ...?Why should I ...?You never do ...Why do you always have to ...?I don’t see why ...If you don’t, I’ll ...If you do that, I’ll ...2. Exaggeration and understatement My feet are blocks of ice.3. Reacting to sug gestionThat’s a good idea.词汇1.课标词汇betray friction recipe Muslin Catholic holy memorial justice widow minister compromise immigration civilian prejudice racial furnished bachelor expose alcoholic adolescent chorus departure lounge suite classify maid laundry tailor fortnightadolescence antique statesman bedding bungalow smog rugbybakery sneaker subscribe appoint union sculpture pyramidcommercial nutrition tip pos session com pass allowancecontradict slavery oilfield security ending weep shootunconscious pile frontier representative greet remarkdistribute consume bond shot ward scar surgeon bandage salute sob swear acquaintance wes twards handful tank firework import sponsor strengthen stable intend draft unfit spray dam tram thermos expense arbitrary theoretical communism socialismcommunist socialist liberation possess confidential opening2. 认读词汇community drummer council criticise sarcastic trench greed despite3. 词组hand over bid ... goodbye be exposed to in a flash stand up for talk sth. over with sb. put forward give in from then on send for call in have a gift for keep off hold out by and by call on look downon keep one’s word come about in surprise in peace take sb. in one’s arms the more ... the more ... join up bring sth. on sb. look into sort out语法Complex sentence (I)EmphasisSeldom has drumming caused such conflict. Rarely had Laurene seen McKay move so fast. Had we known,we wouldn’t have done... Perfect verb formswill have done..have been doinghad donehaving doneto have doneshould have done重点句子One of their men, speak ing in English, remarked that he had worked in England for some years and that he was fed up to the neck with this war and would be glad when it was over.In fact, the more I use the bike, the more weight I seem to put on, despite following the instruction manual carefully.III.教材分析与教材重组1.教材分析本单元以冲突为话题,揭露了现实生活中的各类矛盾与冲突。
高中英语北师大版必修8 Unit23 Conflict《Communication Workshop》优质课教案省级比赛获奖教案公开课教案
高中英语北师大版必修8Unit23 Conflict《Communication Workshop》优质课教案省级比赛获奖教案公开课教师面试试讲教案(名师授课教案)1教学目标To learn some expressions and linking words on writing a letter of complaint.To master the format of a letter of complaint.To write a letter of complaint within 20 minutes.2学情分析How to write a letter is very necessary, especially a letter of complaint. With the development of onli ne shopping, writing a letter of complaint isvery useful in our daily life.3重点难点What language to use when writing a letter of complaint.How to arouse the students’ interest in writing.To emphasize the importance of group work.4教学过程4.1第一学时新设计Ⅰ.课前预习学案(课标词汇)1. vt.使变强,加强2. prep.不管,尽管3. n. 保修单4. n.收据5. vt.想要,打算6. n.保温瓶7. 为了,目的8. 尽快Ⅱ.课中学习学案(探究释疑)【合作探究】探究1. Sum up the main point of each paragraph by matching the titles on your own.。
Unit23Conflict-CommunicationWorkshopCultureCorner教案(北师大版选修8)
Period 4 Communication Workshop & Culture Corner(1)三维目标A. Knowledge and skills1)To write a letter of complaint.2)To practise using the vocabulary of complaints.3)To practise using linking words and expressions.4)To listen to and understand an extract from a filmscript.5)To practise having a formal telephone conversation and making a complaint.B. Process and methods1)Individual and group work.2)Discussion.C. Emotion, attitude and values1)Enable the students to talk about Tour de France.2)Get the students to have the ability to discuss about the title of the text.3)Make the students manage to predict what the text will talk about.(2)教学重点1)The way to write a a letter of complaint .2)The correct use of linking words .3)教学难点1)To use phrasal verbs correctly2)Students may not know how to use linking words appropriately..(4)教学建议1)Talk about Tour de France and Lance Armstrong.2)Have a discussion about the title of the text.3)Prediction: what will the text talk about?新课导入设计Sample1Look at the advertisement on Page 26 and guess what “Tour de France” is.Suggested answers:It is the most famous racing competition in the world. The Tour de France is an annual bicycle race held in France and nearby countries. First held in 1903, the race covers more than 3,600 kilometres and lasts three weeks. As the best known and most prestigious of cycling’s three “Grand Tours”, the Tour de France attracts riders and teams from around the world. The race is broken into day-long segments, called stages. Individual times to finish each stage are aggregated to determine the overall winner at the end of the race. The rider with the lowest aggregate time at the end of each day wears a yellow jersey. The course changes every year, butthe race has always finished in Paris. Since 1975, the climax of the final stage has been along the Champs-Élysées.Sample 2Do you know who Lance Armstrong is? You can find the information about him on the internet and then tell your partner about him.Suggested answers:Lance Edward Armstrong (born Lance Edward Gunderson on September 18, 1971) is an American former professional road racing cyclist who is best known for winning the Tour de France a record seven consecutive times, after having survived testicular cancer. He is also the founder and chairman of the Lance Armstrong Foundation for cancer research and support.In October 1996 he was diagnosed as having testicular cancer, with a tumor that had metastasized to his brain and lungs. His cancer treatments included brain and testicular surgery and extensive chemotherapy, and his prognosis was originally poor. He went on to win the Tour de France each year from 1 to 2005, and is the only person to win seven times, having broken the previous record of five wins, shared by Miguel Indurain, Bernard Hinault, Eddy Merckx, and Jacques Anquetil.In 1999, he was named the ABC Wide World of Sports Athlete of the Year. In 2000 he won the Prince of Asturias Award in Sports. In 2002, Sports Illustrated magazine named him Sportsman of the Year. He was also named Associated Press Male Athlete of the Year for the years 2002–2005. He received ESPN’s ESPY Award for Best Male Athlete in 2003, 2004, 2005, and 2006, and won the BBC Sports Personality of the Year Overseas Personality Award in 2003. Armstrong announced his retirement from racing on July 24, 2005, at the end of the 2005 Tour de France, but returned to competitive cycling in January 2009, and finished third in the 2009 Tour de France. He confirmed he had retired from competitive cycling for good on February 16, 2011.。
高中英语Unit23ConflictSectionⅢCommunicationWorkshop教案含解析北师大版选修8
Section Ⅲ Communication WorkshopⅠ.词义匹配1.import a.not seeming to be based on a reason, system or plan2.sponsor b.the money that you spend on sth.3.strengthen c.to bring a product, a service, an idea, etc. into one country from another4.intend d.to have a plan in your mind when you do sth.5.expense e.spoken or written in secret and intended to be kept secret 6.stable f.firmly fixed7.arbitrary g.to pay the costs of an event, programme, ect. as a way of advertising8.confidential h.to become stronger答案:1.c 2.g 3.h 4.d 5.b 6.f 7.a 8.eⅡ.根据词性及汉语意思写出单词1.strengthen vt.(使)变强,加强→strength n.力气,优势→strong adj.强的,强壮的2.unfit adj.不健壮的→unfitness n.不健康,状态欠佳→ fit adj.(反义词)健壮的,健康的→fitness n.健康3.liberation n.解放→liberate v.解放4. theoretical adj.理论的→theory n.理论5.socialism n.社会主义→socialist n.社会主义者→social adj.社会的,社交的6.possess vt.拥有→possession n.拥有,具有→possessed adj.着迷的,具有(某种品质、能力等)的→possessive adj.占有的,自私的Ⅲ.补全短语1.as though/if 好像2.at full speed 全速地3.in contact with 与……联系/接触4.look forward to 盼望,期待5.hear from sb. 收到某人的来信6.join up 参军;连接7.rope off 用绳围起(隔开)8.bring sth. on sb. 给某人招来(不愉快的)事情9.look into 调查10.sort out 解决(问题或困难);整理1. But I find out that you don't sponsor Armstrong and after using the bike fora month it is as though I have done no exercise at all.但我发现你们并没有赞助阿姆斯特朗,并且使用这辆自行车一个月了,好像我一点也没得到锻炼。
北师大高中英语选修八unit23《sectionthreeconflictresolution》课件
4.When negotiating you should a. be prepared to speak for a long time. b. repeat your reasons again and again. c. find out what the other person wants
高中英语课件
madeofcanruohanxing
Unit 23 Conflict
Conflict Resolution
Before you start
1. Read the questionnaire, then match
the verbs below with those underlined in
Exercise 7
Listen to a radio programme about how to deal with conflicts. Complete the sentences with the correct ending; a, b or c.
1.The worst thing to do when someone is angry is to a. say nothing at all b. be angry back c. go away from the situation.
4. I wish you wouldn’t interrupt me all the time.
Unit 23 Conflict Period Five Communication Workshop课件 北师大版选修8课件
课前自主学习
课堂互动探究
解码书面表达
勤思巧学园地
1.intend v.打算
intend to do sth intend sb to do sth be intended for by intention 打算做某事 打算让某人做某事 专为……打算/设计的 故意地
without intention
课前自主学习 课堂互动探究 解码书面表达 勤思巧学园地
答案
(1)periods
(2)observing
(3)identified
(4)self-conscious/self-aware (5)including (6)academic
(7)courses (8)recommendation (9)College (10)backgrounds
students.
More complex questions need to be handled because college students are of different ages and
(9)
from different (10).A counsellor often helps
students adjust to college life and plan their professional careers after college.
以两个空都用过去分词作定语。 答案 D
课前自主学习
课堂互动探究
解码书面表达
勤思巧学园地
③The book is intended ________beginners. A.to 解析 B.in C.for D.with
固定搭配 be intended for专为……打算/设计的。句意:这
2015-2016学年北师大版 选修八 unit 23 Conflict Communication Workshop课件 (3)
import ...into ... import ...from ... export vt.
进口……到…… 从……进口…… 出口
export ...to ...
把……出口到……
②Japan imports most of its coal from other countries.
日本从其他国家进口大部分的煤炭。 ③Iran exports its oil to other countries every year. 伊朗每年都向其他国家出口石油。
expensive adj.
昂贵的;价格高的
返回
②We were taken out for a meal at the company's expense. 公司出钱请我们外出就餐。 ③He built up the business at the expense of his health. 他以自己的健康为代价逐步建立起这个企业。 ④She spared no expense to make the party a success. 为使聚会成功她不惜一切代价。
把……当作…… 计划用作…… 返回
①I intend to get/getting there as soon as I can. 我打算尽快赶到哪里。 ②His mother intends him to become a doctor. 他妈妈打算让他成为一名医生。 ③The book is intended for children aged 5~7.
3. intend
4. draft 5. expense
to have something in your mind as a plan or
purpose to write a plan, report etc, which will need to be changed before it is in its finished form the money that you spend on sth. 返回
英语北师大版选修8 Unit23 Conflict Communication Workshop 1
Unit 23 Conflict Communication WorkshopTeaching aims1.words and phrases2.writing:a letter of complaint3.to practise using the vocabulary of complaints4.to practise using linking words and expressions5.to practise the structure: the more…the more6.listening:a film script7.to practise having a formal telephone conversation and making a complaint.Teaching timeTwo periodsTeaching processStep 1 Revision1.dictation2.check the homework exerciseStep 2 new words learningStep 3 writing: a letter of complaint1.exercise 1a)give students some time to read the letter and do the exercise.b)check their answers2.exercise 2a)read out the instructions and check that students understand the terms used.b)students work in pairs ,reading the text and classifying the underlined linking words and expressions.c)ask some students to do the exercise on the blackboard.step 4 listening: a film script1.exercise 1:students look at the film still and guess which of the statements about the film are true or false. then play the tape.2.Exercise 2a)give students some time to read the questions, then play the tape twiceb)ask some students to answer the questions.3.Exercise 3a)Students read through the answer options firstb)play the cassette again and see if they can answer the question.4.Exercise 4.work in pairs and discuss these questionsstep 5 speaking: a formal telephone conversationexercise 11.let students read through the multiple-choice questions first2.play the cassette and let students do the exerciseExercise 21.give students time to classify the sentences by reading them.2.play the cassette3.students do the exercise and then check their answersstep 6 homework exercise 2 in page 73。
高中英语 Unit 23 Conflict Section Ⅳ Communication Workshop学案 北师大版选修8
Section ⅣCommunication Workshop根据提示写出下列单词1.________ vt. 进口2.________ vt. 赞助3.________ vt. (使)变强,加强4.________ adj. 稳固的5.________ vt. 想要,打算6.________ vt. 起草7.________ adj. 不健壮的8.________ n. 费用,开支9.________ adj. 任意的10.________ adj. 理论的11.________ n. 共产主义12.________ n. 解放13.________ vt. 拥有14.________ adj. 秘密的15.________ n. 一段空的时间【答案】 1.import 2.sponsor 3.strengthen4.stable 5.intend 6.draft 7.unfit 8.expense 9.arbitrary 10.theoretical munism12.liberation 13.possess 14.confidential 15.opening根据提示补全下列短语1.________ if/though 似乎,好像2.________ full speed 全速地3.in contract ________ 与……联系/接触4.look forward ________ 盼望5.pushing ________ daisies 命丧黄泉6.join ________ 参军,入伍;连接7.rope ________ 用绳围起(隔开)8.bring sth.________ sb. 给某人招来(不愉快的事情)9.look ________ 调查10.sort ________ 解决(问题或困难);整理;挑选【答案】 1.as 2.at 3.with 4.to 5.up 6.up 7.off 8.on 9.into 10.out根据提示补全下列教材原句1.But I find out that you don't sponsor Armstrong and after using the bike for a month it is as_though I have done no exercise at all.但我发现你们并没有赞助阿姆斯特朗,并且在用了这辆自行车一月后,我好像根本没有锻炼。
北师大版选修八Unit23Lesson3conflictResolution课堂教学教案
Unit 23Lesson 3 conflict ResolutionTeaching aimsand phrases:practise listening strategies for identifying moodpractise using phrasal verbspractise using the language of arguingand speakingTeaching timeTwo periods(两课时连堂)Teaching processStep 1 RevisionReview the new words of lesson 2 and have dictionStep 2 learn the new wordssome students to read the new words first and correct their pronunciationthe tape and have them read after the tapethem a few minutes to read the new words freely, tell them if they can’t read the words, encourage them to ask the teacher .step 3 listeningyou starta)exercise 1:read the instructions first. then let students do the exercise individually. then check their answers.b)exercise 2:students read and answer the questionnarie,working individually.to learna)read the listening strategiesb)exercise 3:give students time to read the statements before play the cassette and do the exercise.c)exercise 4:listen again and do the exercise. then read the sentences.step 4 pronunciationthe students read out the wordsthe tape for students to listen and identify the mood.6:have students look back at the questionnaire and read out the situations in 2 and them time to act out the tow situations.7:read through the exercise first. then play the tape and answer the questions.step 5 speaking8:students work in the same pairs as in exercise 7,acting out the roleplays again and this time using the advice from the radio programme.9:students discuss in pairs and compare their two role-plays and how effective the advice was.step 6 HomeworkExercise 3 in page 70。
2015-2016学年北师大版 选修八 unit 23 Conflict Communication Workshop课件 (2)
教 学 目 标 分 析
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BS·英语 选修 8
教 学 目 标 分 析
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BS·英语 选修 8
教 学 目 标 分 析
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课 前 自 主 导 学
教 学 方 案 设 计
课 堂 互 动 探 究
菜
单
BS·英语 选修 8
教 学 目 标 分 析
课 前 自 主 导 学
教 学 方 案 设 计
课 堂 互 动 探 究
菜
单
BS·英语 选修 8
BS·英语 选修 8
教 学 目 标 分 析
Period Ⅳ
Communication Workshop
教师用书独具演示
课 前 自 主 导 学
●教学目标 (1)掌握本学案中所给出的词汇,能够理解并能熟练运 用。 (2)理解课文。
教 学 方 案 设 计 课 堂 互 动 探 究
(3)能够根据课文内容安排,培养学生对课文的理解和 听、说、读、写能力。 (4)掌握写英语抱怨信的方法。
教 学 方 案 设 计
)
课 堂 互 动 探 究
3.If the author didn't get the satisfactory reply,he would take legal action.( )
【答案】
北师大版高中英语选修八unit 23conflictthe eighth pe
安徽省滁州市第二中学高中英语 Unit23 Conflict The Eighth Period Communication Workshop (II)教案北师大版选修8 Teaching goals 教学目标Listen to and un derstand a n extract from a film script.Listen to a conflict situation between two people and help to find the best resolution.Practise having a formal telephone conversation and making a complaint. Teaching important points教学重点The best resolution to a confl ict and a forma l telephone conversation. Teaching difficult points教学难点Have a telephone conversation about a faulty product.Teaching methods教学方式Listening, speaking and discussing.Teaching aids 教具预备The multimedia computer.Teaching procedures & ways 教学进程与方式Step I RevisionCheck the homework.Step II Listening: A FilmscriptBefore you startDeal with Ex1-3 on Page 27.Ask students to work in pairs and discuss the picture on Page 27. Then read the questions and try to make predictions.T: Have you ever seen the movie All Quiet on the Western Front (1930)? This is an English language film (made in America) adapted from a novel by German author Erich Maria Remarque. The film follows a group of German schoolboys, talked into enlisting at the beginning of World War 1 by their jingoistic teacher. The story is told entirely through the experiences of the young German recruits and highlights the tragedy of war through the eyes of individuals. As the boys witness death and mutilation all around them, any preconceptions about "the enemy" and the "rights and wrongs" of the conflict disappear, leaving them angry and bewildered. This is highlighted in the scene where Paul mortally wounds a French soldier and then weeps bitterly as he fights to save his life while trapped ina shell crater with the body. The film is not about heroism but about drudgeryand futility and the gulf between the concept of war and the actuality. Now w e are going to listen to a film critic and an extract from the film. Then we will deal with Ex 1 on Page 27.After dealing with the exercises, ask students to reach the conclus ion — common people hate wars and common people suffer most in the wars.Step III Listening: Situational DialogueListen to a conflict situation between a man and woman. While listening, students should pay attention to the following two questions:What are the man and woman arguing about?Who started the argument?After listening the situational dialogue, have students discuss in pairs and find the best way to deal with the situation.Step IV Speaking: A Formal Telephone ConversationDeal with Ex 1 on Page 28.Play the recording for students to listen and answer the three questions.T: Have you ever complained about poor service or poor quality to a manager? Look at the picture please? Please predict what they are talking about.S1: Perhaps the man is complaining something to the woman. The woman may be a manager. T: Good! Now let’s listen to a telephone conversation between the manager of Fit Products and a customer. Before listening, read through the three questions; you can also refer to the sentences in Ex 2.Deal with Ex 2 on Page 28.Classify the sentences from the phone call (1-12) according to the following categories:apologi zing, complaining, promising, starting or ending a call, threateningT: The sentences are from the telephone conversation. Please classify the sentences from the phone call (1-12) according to the following categories: apologizing, complaining, promising, starting or ending a call, threatening. Please work in pairs to decide for what function is the sentence is used....You are given 8 minutes to make the dialogue. You will need to exchan ge roles to practice the expressions in the Chatroom. Then you will be asked to present your dialogue in front of the class.Ei ght minutes later, students are asked to present their telephone conversation in front of the class.Step VI HomeworkD o Ex 5&6 in Word Power on Page 77.。
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Useful Vocabulary Criticisms: arrived late, poor quality, poor service, poor workmanship, rude employees, it was so … that I … / it was not … enough / it was too … Demands: pay compensation, refund money, replace the product Threats: go to court, go to the Consumer Association, take legal action, write a letter to the local newspaper
Linking as if / as though, however, despite, although, not only … but also …, as well as, just as / as soon as / when, unless
Checking Style Linking Grammar and spelling
I was in the store to purchase a small bag of chips and a small fountain soda. When I got into the checkout lane, the cashier, who was wearing a nametag that read "Jane" told me that I would have to wait for a few minutes until her freshly painted fingernails had dried before she could ring me up. She was also on the phone talking to a friend during this time.
Style Write a letter in a formal style: · do not use contractions · use formal linking words Useful Vocabulary Products: guarantee, receipt, serial number, date of purchase
Sample writing
999 End Road New York City, NY 12345 July 15, 2012
Jim Smith ABC Company 123 Main Street New York City, NY 12345
Dear Mr. Smith: I have been a pleased customer with your ABC Friendly Mart for seven years. On my most recent visit, June 1, 2012 at 2 PM, I received poor service that I felt I should bring to your attention.
2 Reasons for the complaint Write one or two paragraphs saying: a) why the advertising for the product was misleading, b) what went wrong with the product.
3 Reactions to your complaint Say what happened when you took the product back or complained about it the first time.
4 Your demands Say clearly what you want the company to do. State further action that you will take if your demands are not met. 5 Formal ending The most common ending for a formal letter is: I look forward to hearing from you.
After ten minutes she got off the phone and proceeded to ring me up. Imagine my surprise when my bag of chips and small drink totaled $7.98. I told her that I thought there must be some sort of error. She proceeded to tell me that she didn't set the prices and that if I didn't like the prices that I should shop elsewhere. Needless to say, I went across op for my purchase.
Your address and the date Write your address with correct punctuation. Do not write your name here. 1 Introduction Give your reason for writing and specific information about the product or service, including where and when you bought it.
objectives
To learn to write a letter of complaint
Writing: A Letter of Complaint Layout Your address and the date The company's name and address Greeting 1 Introduction 2 Reasons for the complaint 3 Reactions to your complaint 4 Your demands 5 Formal ending Signing off