2015北京大学考研英语应用文写作技巧点拨之投诉信写法
英语作文万能模版范例（三）投诉信
英语作文万能模版范例（三）投诉信第一篇：英语作文万能模版范例(三)投诉信英语作文万能模版范例（三）投诉信Directions:Write to the head of a train, and complain about its bad services.Dear Sir or Madam, As a regular passenger of your train, I am completely disappointed to find that the service you provide is far from satisfactory.Therefore, I am writing this letter to draw your attention to the matter in the hope that the present situation will be much improved.As we all know, punctuality is essential to the railway service.However, the train is delayed from time to time, which brings me much trouble and inconvenience.Worst of all is the bad manners of your stewards and stewardesses.From their services, we can not understand the saying: “The customers are the god.”I believe you will take this matter into serious consideration and give a satisfactory reply as soon as possible.At the same time, I sincerely hope that you will review your management system.I would be glad to see improvements in your railway service.第二篇：英语作文投诉信complaintJuly 30,2013 Dear manager：As a part-time employee，I feel sorry to trouble you.But I am afraid that I have to talk with you about my salary.I think there is a mistake about my pay for the work on summer holiday.It had promised that I would receive ＄2000 a month for this job.However ,I just got ＄1800 after a month hard work.I don’t know what happened.I always try my best to do the best oneamong those employees and never violate the company’s rules since I come here.Therefore I hope you can give me a reasonable explanation , otherwise you have to return me another ＄200.It would be appreciated that if you can deal with this within 3 days.Yours sincerely Li Ming第三篇：英语作文——投诉信投诉信： Dear sir/madam, I regret to have to complain about the quality problems of the cloth ordered from you company on 26th September.On checking the new cloth received, I find that one of the sleeves has heavily faded, and it is quite different from your sample one.Although it only costs two hundred yuan, I still give it back to you inspection and I shall be glad if you can let me know the cloth can be changed as I expect.I am looking forward to the new arrival of my cloth.Yours truly, mmm第四篇：英语作文投诉信I don’t like to trouble you but I’m afraid that I have to make a complaint about your bad delivery service.I’ve placed an order for two best-selling books the other day on your website.And they are expected to arrival three days ago.However, there still shows no sign of their arrival today, which did bring many inconveniences to me.A reading activity is being held nowadays in our class.And the books on your website are spoken highly of among my classmates and they are thought to be more original.That’s why I came to your website.Out of my expectation, it turned out to be real a disappointment.Because of the delay, I’m not able to fully involved in the class and it is embarrassing to attend the class without a proper book.It does bother me in some ways about my study.Besides, it also takes time to tr ack the shipping status.What’s more, it spoils my trust in your website and it may also do harm to your fame.Could youplease urge the express company to speed the delivery up? I do hope the delivery service of you can be much improved as soon as possible.Thank you for your time and kind consideration.I’d appreciate it if you could consider my complaint seriously.I’m looking forward to your reply.Wish your website development! 第五篇：英语作文投诉信Dear Sir or Madam，I am writing toyou formaking a complaint about the mobile phone that I purchased from your companyat the price of 5800 Yuan 5 months ago.It was lessthan a week after I used this phone that I found it turned off sometimes when I was using.I maintained it several times but it still didn’t work well.Turning offsometimes has affected my normal life which mademe lose all of my clients’ information.I’d like to get my refund or replace a new mobile phone.Thank you for your consideration.I’m looking forward to your reply.Yours sincerelyCorgi。
英文投诉信表达及例文
投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型?Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。
考研英语作文投诉信范文
考研英语作文投诉信范文以下是5篇投诉信范文供您参考：范文一：Dear Sir/Madam,I am writing to express my strong dissatisfaction with the recent service I received at your hotel. I checked in on June 10th and stayed for two nights, and I am deeply disappointed with the quality of your facilities.Firstly, the room I was assigned was extremely dirty and the bedding had clearly not been changed from the previous guest. The bathroom was also in a poor state, with a broken shower and unpleasant smell. Moreover, the air conditioning in the room was not functioning properly, making it unbearable to stay in during the hot weather.Secondly, the staff members at the front desk were unprofessional and unhelpful. They showed no interest in addressing my concerns and were dismissive when I asked for assistance. This lack of customer service is unacceptable for a hotel of your reputation.Lastly, the breakfast provided was of extremely poor quality. The food was cold, tasteless, and lacked variety. I was expecting a higher standard given the price I paid for my stay.I kindly request that you take immediate action to rectify these issues and ensure that other guests do not have to experience the same disappointment. I would appreciate a full refund for my stay and an apology for the inconvenience caused.I hope you will address my concerns promptly and take measures to improve the overall quality of your hotel.Yours faithfully,[Your Name]范文二：Dear Manager,I am writing to express my dissatisfaction with the recent service I received at your restaurant. I visited on the evening of June 15th and unfortunately, the experience was far from satisfactory.To begin with, the wait staff were incredibly slow and inattentive. It took an unreasonable amount of time for them to take our order and deliver our food. In fact, we had to remind them several times before our order was finally taken. This lack of efficiency was frustrating and greatly affected our overall dining experience.Furthermore, the quality of the food was disappointing. The dishes we ordered were overcooked and lacked flavor. It was evident that the ingredients used were of low quality. As a regular customer, I have previously enjoyed the high standards of your establishment, but this visit was a major letdown.Lastly, I would like to mention the poor hygiene standards observed in the restaurant. The tables were dirty and sticky, and the restrooms were in an unsanitary condition. This lack of cleanliness is unacceptable and tarnishes the reputation of your establishment.I hope you will take my feedback seriously and take the necessary steps to address these issues. I suggest conducting staff training to improve efficiency and quality control, as well as implementing stricter cleanliness standards.Thank you for your attention to this matter. I look forward to a prompt resolution and a better experience in the future.Sincerely,[Your Name]范文三：Dear Manager,I am writing to express my dissatisfaction with the recent purchase I made at your store. On June 20th, I bought a laptop from your establishment, and I have encountered multiple issues with it since then.Firstly, the laptop is not functioning as advertised. The battery life is extremely short, lasting only 1-2 hours instead of the promised 6 hours. Additionally, the laptop frequently freezes and crashes, making it impossible to complete tasks efficiently. These malfunctions have greatly hindered my productivity and have caused significant frustration.Secondly, the customer service I received when I reported these issues was subpar. The staff members were unresponsive and unhelpful. They seemed disinterested in resolving my concerns and provided no viable solutions. This lack of assistance ishighly disappointing.I kindly request that you address these issues promptly. I would like a replacement laptop that functions properly or a full refund for my purchase. Furthermore, I expect better customer service in the future to prevent such inconveniences from occurring again.I hope you will take my feedback seriously and take immediate action to rectify these problems. Your prompt response and resolution to this matter would be greatly appreciated.Yours sincerely,[Your Name]范文四：Dear Sir/Madam,I am writing to express my dissatisfaction with the recent flight experience I had with your airline. On June 25th, I took a flight from Beijing to Shanghai, and I encountered several issues that greatly impacted my journey.Firstly, the flight was delayed for over three hours with no explanation provided. This lack of transparency and communication is highly unprofessional and inconvenient. Moreover, the lack of proper updates left passengers feeling frustrated and uncertain.Secondly, the in-flight services were severely lacking. The flight attendants were unresponsive and inattentive to passengers' needs. Requests for water and assistance were ignored, and the overall level of customer service was below par.Lastly, the condition of the aircraft was unsatisfactory. The seats were uncomfortable and worn out, and the overall cleanliness left much to be desired. Given the price paid for the ticket, I expected a higher standard of comfort and cleanliness.I kindly request that you address these issues and take measures to improve the overall quality of your services. Compensation for the inconvenience caused, such as a partial refund or future travel voucher, would be greatly appreciated.I hope you will take my feedback seriously and make the necessary improvements to ensure a better travel experience for future passengers.Yours faithfully,[Your Name]范文五：Dear Manager,I am writing to express my disappointment with the recent service I received at your car repair shop. On June 30th, I brought my vehicle in for repairs, and I am deeply dissatisfied with the quality of the work done.Firstly, the repairs took much longer than initially estimated. I was told the vehicle would be ready within three days, but it ended up being in the shop for over a week. This delay caused a significant inconvenience as I had to make alternative transportation arrangements.Secondly, upon receiving my vehicle, I noticed that the repairs were not done to a satisfactory standard. The paintwork was uneven, and there were visible scratches that were not present before. Additionally, the engine performance did not improve as promised. These issues indicate a lack of attention to detail and poor workmanship.Furthermore, the customer service provided was subpar. The staff members were unprofessional and dismissive when I voiced my concerns. They showed no willingness to address the issues or offer a solution. This lack of accountability is unacceptable.I kindly request that you rectify these issues promptly. I expect the repairs to be redone to a satisfactory standard, and I request a refund for the inconvenience caused. Additionally, I suggest conducting staff training to improve customer service and workmanship.I hope you will take my feedback seriously and make the necessary improvements to ensure customer satisfaction in the future. Thank you for your attention to this matter.Yours sincerely,[Your Name]。
英语写作指导 投诉信 (2)
投诉信/抱怨信/批评信写投诉信目的是改善并解决某个事件，而不只是一味地指责对方。
因此，写此信一定要讲究技巧，否则只会造成事与愿违的结果。
注明写信人的身份。
抓住问题的重点，客观地评论。
同时，在描述问题时尽量采用被动句式，使描述更加客观合理。
总结以及明确指出抱怨事项的改进空间，表达自己的愿望。
避免使用威胁、嘲讽和控告的语气。
要冷静、郑重、克制，不必过于礼貌。
但也要就事论事，不能进行人身攻击。
向收信人表示感谢。
一般投诉信包含以下几个信息要点：1）投诉的事由；2）投诉的凭据；3）要求；4）礼貌地表达对投诉获得正确处理的信心。
写作分为三步走：说明投诉问题—>描述具体情况—>期待解决方案实用例句1. I’m writing to tell you about problems caused by something.写此信是告知您某件事引起的问题。
2. Those suggestions are not just mine, but other students’ too.这些建议不仅仅代表我个人，更代表了很多学生的心声。
3. I hope you pay more attention to the problems and take effective measures to solvethem. 我希望您能多关注此事，并采取有效的方法解决这些问题。
4. I am writing to tell you about the inconvenience caused by your pets.我写此信是想告知您，您的宠物所引起的不便。
5. My main complaints is about the poor quality of your vacuum. 质量投诉我主要抱怨是你们吸尘器的品质不佳。
6. Honestly speaking, I don’t want to interfere with your freedom of …坦白说，我并不想干涉您……自由。
英文投诉信的写法
投诉信(Letter of Complaint)一、投诉信即在日常生活中或商务活动中对所遇到的困扰，恶劣的服务态度，劣质的产品等向对方或有关单位提出投诉，抗议和改进的建议。
二、投诉信包括以下三个部分：1.开头：自我介绍，说明投诉对象及内容，表明本信的目的和要求。
常用的表达法有：I am writing to you about…which I received/bought…I am going to complain about…I am sorry to have to return with this letter…which I received/bought…2.正文：说明情况，讲清厉害，分析利弊。
告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。
常用的表达法有“When we checked…, we noticed…When I took …out of the bag and examined …closely, I found…When I unpacked …and tried to use it, it did not work.In view of the inconvenience that it has caused, I feel you should…If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.3.结尾：表达希望问题得到快速恰当解决的强烈愿望，希望尽快得到满意的答复。
4.常用的表达法有：Please let me know what you intent to do in this matter.I am returning … under separated post and look forward to receiving a full refund of …Hope you will improve…I sincerely hope such things will never take place again.三、范例模板四、范文1.2.Homework:假如你是一位乘客，叫李华，你于本月12日乘坐了对方公司航班号为HU3588的航班，在航行的过程中，航空公司弄丢了你一个重要文件，飞机迟到一个半小时，飞机上食物差，服务员态度不好。
英语投诉信的格式和范文
投诉信的格式：1. 日期（Date）：在信件的右上角写上日期。
2. 收件人地址（Recipient's Address）：在日期下方一行，写上收件人的姓名、职位和公司名称。
3. 称呼（Salutation）：在收件人地址下一行，写上收件人的称呼，如“Dear Sir/Madam”或“To Whom It May Concern”。
4. 引言（Introduction）：在称呼下一行，简要介绍自己的身份和目的，说明写信的原因。
5. 主体（Body）：在引言下一行开始，详细描述投诉的问题，包括时间、地点、涉及的人员等。
尽量提供具体的细节，以便对方了解情况。
同时，表达自己的感受和期望的解决方案。
6. 结尾（Conclusion）：在主体内容后，表示感谢对方的关注，并期待得到回复。
7. 签名（Signature）：在结尾下一行，写上自己的姓名和联系方式。
投诉信范文：[Your Name][Your Address][City, State, ZIP Code][Email Address][Phone Number][Date][Recipient's Name][Recipient's Position][Company Name][Company Address][City, State, ZIP Code]Dear [Recipient's Name],I am writing to express my dissatisfaction with the service I received at your restaurant on [date]. My name is [Your Name], and I visited your establishment with a group of friends for dinner.Upon arrival, we were not greeted by any staff members and had to wait for several minutes before someone attended to us. When we were finally seated, it took an unreasonably long time for our orders to be taken and served. Furthermore, some of the dishes we ordered were cold and tasted stale.I understand that mistakes can happen, but the overall experience was extremely disappointing. As a regular customer of your restaurant, I expected better service and quality of food. I believe that this incident reflects poorly on your establishment and could potentially harm your reputation.In light of this, I kindly request that you investigate this matter and take appropriate action to ensure that such incidents do not occur in the future. I would appreciate a response from you regarding the steps you plan to take to address this issue.Thank you for your attention to this matter. I look forward to hearing from you soon.Sincerely,[Your Name]。
英语投诉信的格式和范文(实用22篇)
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文档下载后可定制修改，请根据实际需要进行调整和使用，谢谢!并且，本店铺为大家提供各种类型的经典范文，如工作总结、工作计划、合同协议、条据文书、策划方案、句子大全、作文大全、诗词歌赋、教案资料、其他范文等等，想了解不同范文格式和写法，敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays for everyone, such as work summaries, work plans, contract agreements, doctrinal documents, planning plans, complete sentences, complete compositions, poems, songs, teaching materials, and other sample essays. If you want to learn about different sample formats and writing methods, please stay tuned!英语投诉信的格式和范文(实用22篇)英语投诉信的格式和范文第1篇Dear Sir，I‘m Peter，manager of purchasing department in ABC company.Im writing to lodge a claim (词组：提出索赔)on the 100 cases of apples we ordered from you.Having confirmed the order date for over one month， we havent received the goods.This obviously brought great inconvenience and huge loss for us.We will have to cancel this order and buy from another company.Thank you for your kind understanding!Sincerely YoursPeter英语投诉信的格式和范文第2篇Dear Sir or Madam，I， as a devoted customer of your online shop， am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with， there is something wrong with screen of the E-book， which has been broken deliberately or unintentionally.In addition， it does not work occasionally， which hamper using ordinarily.Mostimportantly， the product does not comply with your description previously both in style and faculty.Most importantly， servers response of not providing refund and eXchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or eXchange a new one for me.I’m looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming英语投诉信的格式和范文第3篇Dear Sir，I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However， when I called your Complaints Department， the girl who answered my phone was very rude.For one thing she interrupted me continually， for another she even said that the fault was my own.Needless to say， such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined， and instructed on the proper way to deal withclients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours，Donna英语投诉信的格式和范文第4篇To whom it may concern，I am one of your customers.I ordered/bought ____（产品）but I didnt ____（投诉原因（1）.And much to my disappointment，____（投诉原因（2）.To make matters worse， ____（投诉原因（3）.I am sorry to have received such poor service， and I believe I have every right to ask you to deal with this problem.I hope that ____（赔偿方案/补救措施）.Besides， Id like to be informed of the process of you dealing with my complaint.Looking forward to your reply.Yours sincerely，____（写信人姓名）译文致相关人员：我是您的顾客之一。
英文投诉信格式及范文
英文投诉信格式及范文【第1篇】英文投诉信格式及范文Dear ______ ,① I am _____ （自我介绍）.②I feel bad to trouble you but Iam afraid that I have to make a compla int about.③The reason for my dissatisfaction is ______ （总体介绍）. ④In the first place, _________ 抱怨的第一个方面）.⑤ In addition, 怨的第二个方面）.⑥Under these circumstances, I find it 感觉）to 抱怨的方面给你带来的后果）.⑦ I appreciate it very much if you could _____ （提出建议禾口请求）,preferably _____ （进一步的要求）,and I would like to havethis matter settled by _________ 设定解决事情最后期限）.⑧Thank you for your consideration and I will be looking forward to your reply.Yours sin cerely,Li Mi ng【第2篇】英文投诉信格式及范文To Whom It May Con cern ，① I am writing to complain about the poor service of yourlreceived whe n.② The causes for my dissatisfacti on lie upon three pointsas follows: 1） ___ （抱怨内容的一个方面）;2） _____ （抱怨内容的另一方面）;3）（抱怨内容的第三个方面）.③Un der these circumstances, I find it difficult to（客观的评论）.④ I am sure that you are able to thoroughly un dersta ndmy disc ontent, which you are bound to replace with a satisfactory solution. ⑤ I would be grateful if you could 表达本人的愿望）as soon as possible.Yours sin cerely,Li Mi ng【第3篇】英文投诉信格式及范文Dear Sir or Madam,I was a visitor in your hotel for three days duri ng May 5 toMay 8. I am sorry I have to say I was greatly disappo in ted withthe inconvenient service you provided. First of all, it is the lighti ng facility in the room.One of the lights is broken and another is so dark. Another unpleasant factor of your hotel is the food quality.The steak I ordered is sour. The last but not the leastshortco ming of your hotel is the cold and in differe nt service of the waiters. I asked one of them to bring newspaper to my room, but no paper was delivered at last.I am sure that you will agree with me that your service is unacceptable. I trust that you will take immediate steps to correct the situati on and I look forward to your reply.Faithfully yours,John Smith【第4篇】英文投诉信格式及范文School PollutedNo. 1 Middle SchoolMarch 5, 1997Dear Editor,Our school lies at the foot of a mountain with a small river pass ing by. It used to look like a beautiful garde n. There used to be gree n trees and all kinds of flowers in our school yard all year round.But great changes have taken place since a chemical works was built near our school two years ago. It produces pois onous gases and pours a large amount of waste water into the river. The terrible pollutionhas done great harm to us stude nts and teachers as well as to the surro undin gs.It / s time for us to take steps to protect our surroundings and preve nt them from being polluted.Yours ever,Wang Hong【第5篇】英文投诉信格式及范文Flore nee Trun kemeyerCollege of Busin essBall State Uni versityMu ncie, IN 47300November 15, 1998Gen eral Computer Corporati onEngin eer ing Departme ntP.O. Box 73219Fort Worth, TX 76108Dear Sir:With refere nee to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be inthem good condition and we accepted and signed for without question. We un packed the computer sets with care and can only assumethat damage must be due to careless han dli ng at some stage prior to packi ng.We shall be glad if you will replace all 20 sets as soon as possible. Mean while, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compe nsati on.Yours sin cerely,(Sig nature)【第6篇】英文投诉信格式及范文Dear man ager,My name is LiHua」am a guest of your hotel.I ' m writing this letter about your bad service .I ' m sorry to say that I ' m very un happy about your hotel .First of all, your hotel lost one of my bags in which there is an importa nt paper of our compa ny .Sec on dly,the food wasterrible.Thirdly,l hate to have to say this,but I think that the waiters were unfrien dly and impolite to me .Hon estly speaki ng,this is the worst hotel I have known inthe world.The focus of my compla int is where my bag is .All in all ,there is still much room for improveme nt」do hope you can help me find my bag and improve yourservice .Tha nk you for your time and ki nd con siderati on .Y ours,LiHua【译文】尊敬的经理，我叫李华，我写此信的目的是向您反映一下贵饭店糟糕的服务质量。
英语投诉信范文
英语投诉信范文英语投诉信范文之一［directions］: suppose that you ordered a refrigerator but later found a worrying problem. write a letter of complaint to describe the matter and require settlement, do not sign your own name at the end of your letter, using “li ming” instead.dear sir,i am happy that the refrigerator we ordered last week has arrived on time. but it is a great pity that we find there is something wrong with the refrigeration facilities.after we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. when we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range fr om 0℃ to 9℃.this problem has affected our normal life. would you please let me know whether or not you can send a repairman as soon as possible? i hope that my problem will get your kind consideration.yours faithfully,li ming［文章点评］这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。
考研英语书信类作文常见类型 投诉信
考研英语书信类作文常见类型投诉信投投诉信是因为对效劳、商品等不满而向诸如商店、厂家、消费者协会等相关负责机构写的信件。
写此类信件时候，应注意写信的目的不仅仅是表示不满，更重要的是让对方了解并解决你所遇到的问题。
因此投诉信的内容可包括：1)反映问题。
比方应详细说明什么质量问题，并提供确切的发票，问题的内容要明确而详细。
2)说明由此问题所带来的不便、比方时间或精神上的损失等，内容要实事求是。
3)提出解决，赔偿方法和方式等，所提出的要求要合理。
4)结尾既要提出希望，比方要求对方尽快解决问题，同时又要为对方做出的努力表示感谢，这样对方才可能以积极的态度处理并解决你的问题。
投诉信的语气要坚决，但注意礼貌用词，不宜过分锋利，表达问题时用过去时态。
其常用套语有：引言：I am returning... which Ibought from your store in... (time).Imust plain about...开展：This has put us to great inconvenience.Therefore, Iam returning... and would greatly appreciate if you could replace it.结尾：We hope that you will understand our expectation of the pensation for our damaged goods.Iwould be grateful if this matter would have your immediate attention.Having been given your excellent reputation, Iam sure you will do everything possible to...范例：Directions:You bought a pair of tennis bats (item #6542951) from website. When you received them, you found they were used with dirt all over around and a small tear in the handle. Write a letter to the customer service manager of the store to1) tell him about the used bats 2)ask for a refundDear Sir or Madam:I have recently ordered a new pair of tennis bats (item#6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it I sawthat the bats were used. They had dirt all over around and there was a small tear in the handle. My order number is AF26168156.To resolve the problem, I would like you to credit my aount for the amount charged for my bats, I have already went out and bought a new pair at my local sporting goods store so sending another would result in me having two pairs of the same bats.Thank you for taking the time to read this letter. I have been a satisfied customer of your pany for many years andthis is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555. Sincerely,Li Ming。
英语应用文写作之投诉信
英语应用文写作之投诉信英语应用文写作之投诉信应用文写作之投诉信1．投诉信（抱怨信）(Letter of Complaint)(1) 写作方法① 首段：注意客观礼貌a.；b.引出投诉内容c.表明目的要求。
② 主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a.详细说明情况，中肯提出问题；b.提出改进建议，表明希望如何解决；c.拓展题目内容，尤其要强调如果问题不解决所带来的后果。
③ 尾段：提出解决方案，不用展开，注意公平公正、礼貌原则。
a.表达强烈愿望，希望上述问题得到迅速恰当的解决；b.有时可就问题的解决限定时间；c.对有关人员的.努力表示感谢；d.希望尽快得到满意答复。
(2) 写作流程图第一部分：提出抱怨并表示遗憾套语：(1) 很抱歉打扰您，但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to makea serious complaint.(2) 我很遗憾地告诉你投诉有关…….的事由。
I am sorry to tell you that there should be cause to complain about …(3) 我真的很讨厌抱怨，但最近有一件事情确实令人烦心。
I really hate to complain, but one thing is really disturbing now.第二部分：阐述问题发生的经过套语：无第三部分：指出问题引起的后果套语：(1) 噪音影响我的睡眠，使得我在上班时间无法集中精力。
结果这些天我已经搞错了好几次The noise disturbs my sleep so that I can’t concentrate on my work during the work time, and as a result, Ihave made several mistakes these days.(2) 在这样（嘈杂）环境下我无法进行研究，我需要一间安静的房间。
考研英语写作：投诉信
考研英语写作：投诉信考研英语写作模板：投诉信导语：在工作中总会遇到不如人意的事情，这时我们就应该拿起法律的武器，来保护自己，下面是小编为您收集整理了考研英语的写作模板，欢迎阅读!投诉信的写作模式说明投诉问题—>描述具体情况—>期待解决方案。
第一段需写写信的目的;第二段阐述问题及后果;第三段给出具体的'期望。
投诉信的经典句式(投诉产品)第一段需写写信的目的以及自己的一个概括的期望。
I venture to write to complain about ……+定语从句I would be grateful if you could do anything necessary to solve the problem facing me.第二段阐述两、三方面所面临的产品或服务的问题及后果。
there are several aspects underlying this complaint.For one thing,......For another,......In addition,......第三段给出具体的期望，比如退款或更换新产品。
It is my sincere hope that you could give me full refund or replace it with a new one. Your kind reply to this letter at your earliest convenience would be very much appreciated.投诉信的范文Dear Manager,I venture to write to complain about the quality of the digital camera I bought last Friday at your store.During the five days the camera has been in my possession, problems have emerged one after another. For one thing, the screen is always black, making the camera no different from a traditional one. For another, the battery is distressing as it supports the camera‘s operation for only two hours.Therefore, I wish to exchange it for another camera or declare a refund. I will appreciate it if my problem receives due attention.Yours, Li Ming。
考研英语应用文写作范文投诉信
考研英语应用文写作范文投诉信投诉信Directions: You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you.Write a letter to the Accommodation Officer at the college and:1) ask for a new room next term,2) you would prefer a single room,3) explain your reasons.Dear Sir or Madam:I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommates inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.To solve this difficulty/surmount this difficulty/improvethis situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution is for me to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.Yours sincerely,Li Ming。
英文投诉信表达及例文
投诉信写作写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型Complaint Letter词汇：complain against sb. about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服务inconceivable不可思议的out of one’s expectation令某人大失所望look into / go into / investigate调查incident / matter 事件sanitary situation卫生条件bad manners 不礼貌disturbance干扰nuisance 麻烦事remedy 补救solve解决recurrence再次发生句型：1) I am writing to you to complain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英语小作文模板：投诉信投诉信1结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。
考研英语书信写作高分句型之投诉信
考研英语写作投诉信⼜可称为抱怨信，其主要⽬的是表达写信⼈对于某⼀情况的不满。
⼈们在⽣活中经常会遇到⼀些不愉快的事情，⽐如消费利益受损、正常⽣活和⼯作受到⼲扰等等，有时写封投诉信不失为⼀个解决办法。
投诉信通常包括以下⼏个⽅⾯的内容：说明投诉的原因并表⽰遗憾;实事求是地阐述问题发⽣的经过，切忌夸⼤其词;指出问题引起的后果;提出批评及处理意见，或敦促对⽅采取措施，或提出所希望的赔偿以及补救⽅式。
投诉信的写作策略：说明投诉问题——描述具体情况——期待解决⽅案。
注意事项：写投诉信时语⽓要冷静、郑重、克制，不于礼貌。
但也要就事论事，不能进⾏⼈⾝攻击。
同时，在描述问题时尽量采⽤被动句式，使描述更加客观合理。
投诉信开头常⽤句式和套话： I am writing to complain about/that... I am writing to make a complaint about... I am writing to express my concern/dissatisfaction/disappointment about... I feel bad/sorry to trouble you but I am afraid I have to make a complaint about... I am most reluctant to complain, but... I am writhing to advise you that I find...unsatisfactory. I wish to draw your attention to the problem/fault...that I bought... It is with great reluctance that I must inform you that... 投诉信结尾常⽤句式和套话： I trust you will take my complains seriously and... I will appreciate it very much if you could... I would be perfectly satisfied if you can kindly... I understand you will give immediate attention to this matter. I would like to have this matter settled by the end of... Frankly speaking, I am not prepared to put up with the situation any more. I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action. I would be grateful if you could... I would appreciate it if you could...。
考研英语小作文投诉信
考研英语小作文投诉信投诉信。
Dear Sir/Madam,。
I am writing to express my dissatisfaction with the recent changes in the format of the English section of the postgraduate entrance examination. As a prospective candidate for the exam, I believe that the new format is unfair and puts unnecessary pressure on the test takers.First and foremost, the new format includes a significant increase in the number of reading comprehension questions, which I find to be unreasonable. The previous format already required a substantial amount of reading, and the addition of more questions only serves to overwhelm the candidates and make the test more difficult. This change does not accurately assess the English proficiency of the test takers, but rather their ability to quickly skim through a large amount of text and answer questions ina limited amount of time.Furthermore, the new format also includes a listening section, which I believe is unnecessary and disadvantageous to the candidates. Many of us have been preparing for the exam based on the previous format, which did not include a listening section. This sudden change puts us at a disadvantage, as we have not had the opportunity topractice and improve our listening skills in preparationfor the exam.In addition, the time allotted for the English section of the exam has been reduced, which I find to be unfair. The previous format allowed for a reasonable amount of time to complete the questions, but the new format only gives us a fraction of that time. This puts unnecessary pressure on the test takers and may result in rushed and inaccurate answers.I strongly urge the examination committee to reconsider the recent changes to the English section of the postgraduate entrance examination. The new format is unfairand places undue stress on the candidates. I believe that the previous format was sufficient in assessing the English proficiency of the test takers, and the recent changes only serve to make the exam more difficult and challenging.I hope that my concerns will be taken into consideration and that the examination committee will make the necessary adjustments to ensure a fair and reasonable English section for the postgraduate entrance examination.Sincerely,。
英语投诉信怎么写作文
英语投诉信怎么写作文Dear Sir/Madam,。
I am writing to express my dissatisfaction with the service I received at your restaurant on the evening of15th May.Firstly, I would like to complain about the poorquality of the food. The steak I ordered was overcooked and tough, making it almost impossible to eat. In addition, the vegetables were undercooked and lacked flavor. I was extremely disappointed with the meal, especially considering the high prices charged at your establishment.Furthermore, I was disappointed with the level of service provided by your staff. Despite the fact that the restaurant was not particularly busy, I found that the wait staff were slow to attend to my table and seemed disinterested in providing a high level of service. When I raised my concerns with the manager, I found him to bedismissive and unhelpful.Overall, I was extremely disappointed with my experience at your restaurant and would like to request a refund for the cost of my meal. I hope that you will take my feedback on board and take steps to improve the quality of your food and the level of service provided by your staff.I look forward to hearing from you soon.Yours faithfully,。
英语投诉信的写作指导
英语投诉信的写作指导投诉信是写信人对某个单位或个人的服务，行为或者对所购买商品表达不满的书面表达方式。
书信注意事项：1.说明问题要有理有据，令人信服。
2.语言要委婉，态度不能太强硬。
投诉信时态分析：说明问题时涉及到一般过去时或一般现在时，期待问题解决时涉及一般现在时或一般将来时。
写作模板：1.开头：第一段，自我介绍，然后开门见山，说明写作目的：提出投诉。
常用词汇短语：dissatisfaction n 不满意dissatisfied adj不满意的complain v抱怨投诉complaint n抱怨投诉improper不正确的，错误的；不适当的impolite 不礼貌的rude粗鲁的annoying 令人恼火的disturbing 令人不安的，烦恼的express my dissatisfaction about sth表达对...的不满be dissatisfied with对...的不满意complain about抱怨...；投诉... make a complaint about抱怨...；投诉...常用亮眼句式：①I'm writing to express my dissatisfaction about the service provided by your company.我写此信是为了表达我对贵公司所提供的服务的不满。
②I'm writing to complain about/make a complaint about one of your assistants’impolite behavior.我写信是要投诉你的一位助理的不礼貌行为。
③I feel bad to trouble you but I'm afraid I have to make a complaint about the natural environment of our city.我很抱歉打扰你，但恐怕我不得不对我们城市的自然环境提出投诉。
考研英语作文万能之投诉信
考研英语作文万能之投诉信考研英语作文万能模板之投诉信一、信函写作：称呼、正文、落款1、审题—-判断是个人书信&事务公函决定：语域使用：正式：使用礼貌表达，不用缩略语(对公)半正式：可以使用缩略和口语表达(对私)非正式：(一般不考)——It depends呼语：特定的写信对象：Dear XX不明确收信人：Dear Sir/Madam, or To Whom It May Concern2、正文三段(8句)：写作目的`段、细化段、感谢或者期待。
3、各种信函内容安排2)投诉信与投诉信比较：仍然以提建议为主，无需赞扬，直接表明写信目的—即提建议，最后无需感谢，只需表示期待改进。
A.基本结构Dear XX/To Whom It May Concern,第一段：自我介绍，陈述事由，提出建议;第二段：投诉细节(补救细节);第三段：期待改进。
Yours sincerely,Li MingB.投诉信框架Dear XX/To Whom It May Concern,I am xxx who…. I am writing to express my dissatisfaction/disappointment about…(投诉信). 具体事由.To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一; Moreover, …细节二。
We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.Yours sincerely,Li Ming。
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2015北京大学考研英语应用文写作技巧点拨之投诉信写法
在考研英语中一类公认的比较容易得分的题型大概非作文的第一部分莫属了，这一部分要求同学们按照题目的要求书写相应的文章，小作文部分在英语一和英语二的试卷上是几乎没有什么差别的，一般同学只要掌握了相关的做题方法即可在这一部分取得不错的成绩。
小作文部分以各类信件为主，大纲还要求通知等类型，但其他类型在真题中体现不多，所以重点还是掌握书信的写作方法。
今天我们主要讲解投诉信的写作方法。
投诉信，也称抱怨信(Letter of Complaint)，其写作方法如下：
首段：注意客观礼貌
a.自我介绍;
b.引出投诉内容
c.表明目的要求。
主体：展开说明投诉原因、具体理由或后果，注意内容充实，符合交际习惯。
a.详细说明情况，中肯提出问题;
b.提出改进建议，表明希望如何解决;
c.拓展题目内容，尤其要强调如何问题不解决所带来的后果。
尾段：提出解决方案，不用展开，注意公平公正、礼貌原则。
a.表达强烈愿望，希望上述问题得到迅速恰当的解决;
b.有时可就问题的解决限定时间;
c.对有关人员的努力表示感谢;
d.希望尽快得到满意答复。
文章的整体框架按照上述标准进行，具体到没一句的把握则如下：
第一部分：提出抱怨并表示遗憾
模板：
(1)很抱歉打扰您，但我必须郑重提出投诉。
I am sorry to trouble you but I am afraid that I have to make a serious complaint.
(2)我很遗憾地告诉你投诉有关…….的事由。
I am sorry to tell you that there should be cause to complain about…
(3)我真的很讨厌抱怨，但最近有一件事情确实令人烦心。
I really hate to complain,but one thing is really disturbing now.
第二部分：阐述问题发生的经过
无通用模板，按照题目所给的情况描述清楚即可。
第三部分：指出问题引起的后果
视具体情况而定
(1)噪音影响我的睡眠，使得我在上班时间无法集中精力。
结果这些天我已经搞错了好几次
The noise disturbs my sleep so that I can’t concentrate on my work during thework time,and as a result,I have made several mistakes these days.
(2)在这样(嘈杂)环境下我无法进行研究，我需要一间安静的房间。
For me this environment is very difficult to make studies and I need a quiet room.
第四部分：提出批评及处理的意见或敦促对方采取措施
模板：
(1)我认为是你认识到……的时候了。
I think it’s high time that you realized….
(2)我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。
We know that you are not generally careless,but we should like your assurance that this will not happen again.
(3)我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。
I must warn you that unless you do something about the situation,I will beforced to take legal action.
(4)坦率地所，我不再准备忍受这种状况。
Frankly,I am not prepared to put up with the situation any more.
(5)如果您能尽快调查此事，我将不胜感激。
期待您尽快回复。
I would be very grateful if you could look into the matter as soon as possible. And I am looking forward to an early reply.
分段及分句的写作讲解过后，同学们可以尝试练习整篇文章了，例如：
Directions:For this part,you are allowed30minutes to write a composition on the topic A Letter to the University President about the Library Service on Campus. You should write at least120words,and base your composition on the outline given below in Chinese:
假设你是李强，请你就本校图书馆的状况给校长写一封信，内容应涉及图书馆的藏书数量和更新状况、环境、服务等，可以是表扬，可以是批评建议，也可以兼而有之。
【审题】本文可以从批评着手，成为一封批评信。
题目要求中规定了要涉及藏书、
环境等内容，为作文提供了一些思路。
同时注意，虽然是封批评信，但也要做到客观，不能把图书馆说得一无是处。
【写作思路】
第一段：介绍写信的目的。
第二段到第四段：从三方面说明图书馆存在的问题
第五段：指出图书馆给我们的帮助很大，但急需改进
第六段：结束语
【范文及点评】
A Letter to the University President about the Library Service on Campus.
January6th,2006Dear Mr.President,I am writing to express my concern over the(1)开门见山，点明写信缘由Library service on the campus.
As a major in English,I find that most of the(2)提出第一个问题，藏书没有Books in English in the library are outdated.So far,及时更新I have not come across a single book published after
1995.As a result,we fail to get the latest information(3)指出后果，不能及时得到of academic development both at home and abroad.最新信息
In addition,the light in the reading room is far(4)指出光线不好
from bright,which does harm to our eyes.Worse still,(5)指出没有空调的问题,Wrose there is no air-conditioning and we are sweating heavily still意思是“更糟糕的是”while reading.
Last but not least,the newly developed electronic(6)提出最后一个问题information system does not work well and needs further
improvement.A great number of books should have been
listed in the system.
There is no denying that the library has helped us a(7)客观说明图书馆的作用lot.But it is in urgent need of improvement.When im-(8)对图书馆的改进充满proved,the library is certain to provide much more help期待
with our study.
Thank you for your time.I am looking forward to(9)结束语，期待对方的回信your reply.
Yours sincerely,
Li Qiang。